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How to Use and Care for your Washing Machine Contents Page Section A Knowing your washing machine Parts of the washing machine 3 Saving water and energy 3, 4 Control panel description 4 About your machine... Lid lock feature; Auto-Sense water level; 5 Out of balance interruption; Button response & lights Section B Washing instructions Sort your washing into separate wash loads Check your clothes to avoid damage Pre-treatment sprays / stain removers Load the washing machine Add the detergent Adding fabric softener, Adding bleach Start your washing machine Choose the wash program, Program guide Choose wash water temperature Choose wash choice, Choose wash water level Use Start/Pause button to start wash cycle / program Machine in pause mode, Wash cycle in progress Lid locked during spin – For your safety Section C Features of your washing machine Digital display (model 950) Information and guidance feature To switch off the end of cycle beep Advancing the wash progress Rinse options – Eco and Deep Section D 6 6 6 6 7 7 8 8, 9 9 10 11 11 11 12 12 13 13 13 Caring for your washing machine What to do after each wash, Cleaning the lint filter Cleaning your washing machine Removing your washing machine Lid Cleaning stains in the washbowl Avoiding build up of undissolved detergent 14 14 14 15 15 For Your Safety & Electrical service cord replacement 15 Section E Handy washing hints Yellowing or greying clothes, Stained clothes A guide to stain removal 16 17 Section F Do not call for service until you have checked these points Diagnostic help and service advice Warranty and Service Centres 2 18 19 20 Section A Knowing your washing machine Parts of the machine This booklet talks about different parts of your washing machine. The main ones you need to know are shown on the diagrams below. Wash bowl Outlet Hose / Drain Hose See installation instructions to fit & position drain hose Control Panel Lid Agitator Lint filter Fabric softener dispenser This washing machine features water and energy saving options. To save energy, the wash time can be shortened for a load of less dirty clothes by pressing the Wash Choice button to select a shorter wash time option eg. Light & Fast. By choosing Auto sense water level you avoid wasting water. The Auto sense wash water level option ensures just the right amount of water is used for the clothes you have loaded into the machine. The washing machine is energy efficient and most water efficient when used with a full load of clothes and with ECO RINSE selected. You should use ECO RINSE (where available) instead of Deep Rinse to reduce the amount of water used for rinsing clothes. Your machine is most water efficient when ECO RINSE is used as the rinse option. Each time you switch on your washing machine, Eco Rinse is selected for you to help you save money and to reduce the impact on the environment. You can select the traditional Deep Rinse option for your first wash load if you wish. See page 13. NOTE: Deep Rinse instead of Eco Rinse will be selected if the Program Selector knob is positioned at Woollens or Drip Dry. The difference between Deep rinse and Eco rinse is explained on the next page. 3 The difference between the Deep rinse and Eco rinse options. (See page 13 for rinse option instructions) Eco rinse option When Eco rinse is used, rinse water is sprayed into the wash bowl in pulses. After each pulse the wash bowl will spin to remove detergent laden water from the clothes. The machine will go through a series of six pulse spray and short spin cycles in this manner, followed by the final long spin that removes the water from the clothes to complete the wash. By selecting Eco rinse instead of Deep rinse, considerably less water will be used to remove detergent and dirty water from your clothes. However, the wash cycle will take longer to complete with Eco rinse. As a guide, Deep rinse uses approx. 60% more water than Eco rinse. Eco rinse is not available with the Woollens or Drip Dry wash programs. When you choose these two programs, Deep rinse is automatically selected for you. Deep rinse option When Deep rinse is used, rinse water enters the washing machine filling up to the wash water level selected. The machine will then agitate and finally empty the water through the drain hose. For the same wash cycle settings, Deep rinse uses up to 60% more water than Eco rinse but it will take less time to complete a full wash. Control panel MODEL 750 & 950 The following explains what the knobs, buttons and lights are for on the control panel. 00 DIGITAL DISPLAY Model 950 only M Displays cycle times, see page 12 M Displays other modes, see page 12 ECO RINSE POWER M Switches the power on and off see page 8. PROGRAM SELECTOR M Selects the wash program see page 8. IN PROGRESS Model 750 only M Indicates a wash program or cycle is in progress see page 11. START/PAUSE LID LOCKED M Selects and deselects the economy rinse cycle see page 13. WATER TEMP. WATER LEVEL M Starts the wash cycle M Light ON, M Sets the temperature M Sets the water level see page 11. Lid LOCKED or of the wash water see in the wash bowl see page 10. M Puts the washing Light OFF, page 9. Note: Model 950 machine into pause Lid UNLOCKED has additional water see page 11. see page 11. levels, X-High and M Used to Advance to X-Low. next stage of wash WASH CHOICE cycle see page 13. M Changes wash time see page 10. PROGRESS INDICATOR M Indicates wash cycle stage ie. in wash, rinse or spin. 4 About your machine… 1. Lid lock feature Lid lock is a safety feature in your washing machine to ensure the lid is not opened during a stage in the wash cycle when it would be hazardous for you to do so. The lid will be locked when your washing machine is spinning, shown by the Lid Locked indicator light being ON. Do not try to force the lid open when it is locked. You will be able to open the lid easily when the Lid Locked indicator light is OFF. See Lid Locked on page 11 for more information about the lid lock function. 2. Auto-Sense water level Your washing machine has selectable auto sensing water level option as well as allowing you to choose a manual water level if you wish. We recommend you choose the auto-sense water level option to ensure just the right amount of water is used for your wash load. NOTE: At times during a wash it may appear your machine is either doing nothing or intermittently it is only gently vibrating / jiggling / agitating. This is because your machine could be: a) In the Auto-Sense test mode and the machine is determining the correct amount of water for your wash load. (See page 10) b) Engaging or disengaging the drive clutch mechanism. Wait a short time, your washing machine will complete the above tasks and continue with the wash. 3. Out of balance interruption The washing machine can stop during the spin stage of a wash because of an out of balance condition. All three WATER TEMP lights will be flashing rapidly to tell you an out of balance interruption has happened. Out of balance during spin is caused by an uneven distribution of clothes in the wash bowl. To rectify the out of balance condition, open the lid and redistribute the clothes evenly in the space between the agitator and wall of the wash bowl. Closing the lid will start the machine and continue the spin stage of the wash. If you have frequent out of balance interruptions, it may be due to your washing machine not standing firm and level on the floor. This can be corrected by adjusting the washing machine legs as described in the Installation Instructions supplied with your machine. 4. Button response and lights Always press buttons gently. Watch the lights on the control panel to see the effect pressing a button or turning a knob has, and listen for ‘BEEPS’. When you press a button you will get a short ‘BEEP’ to acknowledge the entry. If the option is not available at the time, a long ‘ERROR BEEP’ will be heard. NOTE: All functions of the washing machine will stop when the lid is open, except for pump out before spin. When you press the power button to switch off your machine, you will hear a continuous decreasing ‘BEEP’ sound telling you the machine has been switched off. 5 Section B Washing instructions Follow the instructions in this section for the best washing results. Sort your washing into separate wash loads Each load of washing should contain clothing which needs the same washing conditions. For example, you should not wash delicate clothes with very dirty work clothes. Some fabrics are lint collectors and can pick up lint, dirt and colour from other fabrics, which are lint producers. Some examples are listed below. LINT COLLECTORS Corduroy Synthetics Permanent press fabrics LINT PRODUCERS Towels Nappies Chenille / Candlewick Make sure that you wash lint collectors separately from lint producers. Check your clothes to avoid damage Empty all pockets. Close all hooks and zippers to avoid snagging clothes. Wash bras, pantyhose and other delicates in a mesh laundry bag which you can purchase from your supermarket. Pre-treatment sprays and stain removers IMPORTANT: Pre-treatment sprays and stain removers can damage plastic components on your washing machine. If you use pre-treatment sprays or stain removers, apply them to the clothing well away from your washing machine. Load the washing machine When loading the clothes into your washing machine, there are four things to remember: 1. Clothes must be loaded evenly around the agitator. For best results load small items first, followed by large items. 2. Clothes must not be wrapped around the agitator. 3. The washing machine must not be overloaded. Clothes must be able to move during the washing cycle. 4. The load should contain only three or four large items, for example sheets. The rest of the load should be small items. A mixed load of large and small items will wash cleaner than a load of all large items. 6 Add the detergent 1. Measure the correct amount of powder or liquid detergent by following the recommendations on the package. 2. Mix detergent in one litre of hot or warm water. 3. Add the pre-mixed detergent to the wash load. Don’t do these things: * Use too little detergent because you will get a poor wash. * Use too much detergent as this will give you too many suds and may cause overloading of the motor during the spin stage of the wash cycle. To avoid excessive suds, reduce the amount of detergent you use. It is best to use detergent labelled low sudsing. Good quality, front load detergent will perform well in this machine. * Use soap based products in your washing machine. Add fabric softener 1. Measure the correct amount of fabric softener by following the recommendations on the package. 2. Mix softener with an equal amount of warm water but only mix enough to fill to the line marked inside the cup. The softener cup holds 75ml. 3. Pour the mixed softener into the cup in the top of the agitator. Do not overfill the cup. 4. Do not spill fabric softener on the clothes as it may stain them. IMPORTANT: If you are going to use fabric softener, you must select the DEEP RINSE option, ie deselect the ECO RINSE option. NOTE: You do not have to use fabric softener, your washing machine will wash the clothes perfectly well without it. Adding bleach Bleaching of clothes can help to remove stains, heavy soiling and to kill bacteria. Oxygen type - This is generally a powder type bleach. Mix the required quantity with water and pour down the hole in the top panel during the fill when there is some water in the wash bowl. Refer to the instructions on the bleach container. Chlorine type - This type of bleach should not be mixed with detergent. Mix the bleach with water as per the instructions on the container. Turn PROGRAM SELECTOR to a wash program position. Press the START/PAUSE button to commence water fill. Pour the bleach solution down the hole in the top panel during fill when there is some water in the wash bowl. Allow the machine to agitate for a few minutes, then let it stand for the required time by pressing the START/PAUSE button. Turn PROGRAM SELECTOR to Drain & Spin position and press the START/PAUSE button to empty the wash bowl. You can now wash the clothes load using detergent and your selected wash program. NOTE: Bleach should not be used on silk, wool, rayon or drip dry clothes. 7 Start your washing machine as follows 1. Turn on the taps 2. Close the lid 3. Press the POWER button The machine will ‘beep’ twice and show a pattern of lights. Wait for this to happen before attempting to operate the machine. Your washing machine is now in pause mode and ready to wash your clothes. If the settings shown on the control panel are what you want to use and the PROGRAM SELECTOR is set to the correct wash program for your clothes load, press the START/PAUSE button to start your wash. To select a different program or change other settings, read the following instructions in this section and in Section C. Choose the wash program Turn the PROGRAM SELECTOR knob to choose the wash program you want. The table “YOUR PROGRAM GUIDE” shown on page 9 will help you in selecting the right program. The Program Selector knob is not a timer. Once you select a wash program, the Program Selector knob will stay at that position for the whole wash cycle. You can turn the Program Selector Knob to a new program position at any time. If you do move the Program Selector Knob the effect will be different depending on the status of the machine at the time you do this, as follows: 1. When the machine is in pause mode, moving the Knob to a new position will result in the machine resetting to the start of the new program. (For pause mode, see “Machine in pause mode” page 11) 2. When the machine is running, moving the Knob to a new position will result in the machine continuing the wash but the behaviour of the remainder of the wash changing to match the new program setting. (For machine running, see “Wash cycle in progress” page 11) NOTE: When you choose the WOOLLENS or DRIP DRY program, the DEEP RINSE option is automatically selected for you. You will not be able to select and use Eco Rinse with these two programs. When you select the DRAIN & SPIN program, there will be a delay of approximately 5 minutes before the washing machine starts to spin. This delay is a pump out (DRAIN) period to ensure the bowl is empty of water, which is necessary before spin commences. Even though you may have only put wet clothes into an empty bowl, the delay before spin will still occur to be safe and to protect your washing machine. 8 YOUR PROGRAM GUIDE Recommended Program Select this Program Wash Water Temp Wash Choice Rinse*** Option Heavy Duty * for a heavily soiled cotton wash load. Hot or Warm Extra Eco or Deep Normal / Heavy for a full load of normally soiled cottons. Hot or Warm Regular Eco or Deep Normal for an average domestic load of mixed fabrics. Hot, Warm or Cold Regular Eco or Deep Delicates for lingerie, lace, trimmed and embroidered items. Warm Regular or Light Eco or Deep Woollens for woollen fabrics labelled ‘Machine Washable’. Warm Regular or Light Deep Drip Dry for items that are to be taken out of the washing machine dripping wet. Warm Regular or Light Deep Non-Colourfast for non colourfast items. Cold Light Eco or Deep Rinse & Spin for items that you want to rinse and spin eg clothes items you have hand washed in a wash tub. _ _ Eco or Deep Drain & Spin ** for very wet clothes to remove the water. _ _ _ *** Heavy Duty has a built-in Soak period of 6 minutes *** Drain & Spin has a built-in pump out period of approx. 5 minutes prior to spin. (See “Choose the wash program” page 8) *** Deep uses up to 60% more water than Eco to rinse clothes, but Deep takes less time than Eco. Your wash cycle will be longer using Eco rinse. (See pages 4 and 13) Choose the wash water temperature For each wash program your washing machine automatically selects a suitable fill water temperature. If you want to use a different wash water temperature, press the WATER TEMP button repeatedly. The water temp lights will tell you the temperature for each press of the button. You have three temperatures to choose from ie Hot, Warm and Cold. The temperature of warm water will depend on the temperature and pressure of your hot and cold water supplies. The recommended temperature for warm is 35°C. You can adjust the flow rate of the water supplies to adjust the Warm temperature. All rinse water temperatures are cold except for the woollens program. If you have selected the Woollens program, you will not be able to select a Hot wash water temperature. NOTE: If you have a cold water connection only and the hot inlet valve is capped off (refer installation instructions) you must select Cold washes only. Otherwise the machine will sense the unavailability of hot water for Hot and Warm washes and shutdown. IMPORTANT: Components in the washing machine are designed to be used with water no hotter than 70°C. If your water supply is too hot, you should have a temperature limiting valve fitted by a qualified plumber. 9 Choose the wash choice The WASH CHOICE button lets you have an influence on the wash time of the selected program. You can choose from three settings: • Extra Dirty for very dirty clothes eg overalls or muddy sports clothes • Regular for your normal everyday wash of cottons, sheets etc. • Light & Fast for lightly soiled clothes and delicate items. Press the WASH CHOICE button if you want to increase or decrease the wash time. For the same wash program, Extra Dirty will have a longer wash time than Regular, and Regular a longer wash time than Light & Fast. Choose the water level Choose the water level by turning the WATER LEVEL knob. You can select: Auto-Sense water level With this option the machine will determine for you what level of water is needed for the wash load you have put into the wash bowl and automatically fill with water to that level. OR Manual water level model 950 X-High High Med Low X-Low (or any level model 750 High Med Low in between) If you prefer not to use Auto-Sense, you can manually set the water level using this section of the dial having decided what level of water you believe will suit your wash load. Auto-Sense water level Using the Auto-Sense water level option ensures just the right amount of water is used for the wash load. (NOTE: You can select a water level manually if you wish. See “Manual water level” below.) To select Auto-Sense water fill, turn the WATER LEVEL knob to the Auto-Sense position. When you start your wash, the machine will conduct a series of water fill and short agitations to determine the amount of water needed. When this is completed, the machine will automatically proceed to washing your clothes in agitation mode. If you add more clothes to the wash bowl after an Auto-Sense water level wash program has started, the machine will auto sense the new load and add extra water if needed. You can reselect from Auto-Sense to Manual water level if you are not happy with the Auto level at any time and want to add more water. Manual water level To select Manual water level fill, turn the WATER LEVEL knob to a position at or between High and Low on the dial. (For model 950, at or between X-High and X- Low). Do not overfill the washing machine. Use only the amount of water you need for the wash load when making a manual water level selection. Alternatively, select Auto-Sense water level described above to ensure correct amount of water is used. If you want to add more water after a manually selected water level wash cycle has started, turn the WATER LEVEL knob to the new higher level that you want. The machine will add water up to the new level selected and continue the wash program. You can reselect from Manual to Auto-Sense water level if you are unsure the manual level chosen is sufficient. Auto-Sense will determine if more water is needed and add it. 10 To start the wash cycle / program Press the START/PAUSE button. START/PAUSE is used to Start, Stop and Continue the wash. If you have started your wash and you wish to stop it for some reason, press the START/PAUSE button to enter the pause mode. Lid Locked When you press START/PAUSE during a spin stage of the wash cycle, you will not be able to open the lid until the Lid Locked indicator light is ‘OFF’. Please wait for the light to switch off BEFORE trying to open the lid. See “Lid Locked” at the bottom of this page. The lid locked light switches ‘OFF’ when the machine has stopped spinning and the lid lock has released. If then you open the lid and close it, your machine will continue to complete the spin stage. Paused and wash cycle in progress indication Machine in pause mode One PROGRESS INDICATOR light is 'FLASHING' and progress light(s) right of FLASHING light are 'ON' (For model 750 the IN PROGRESS light is 'OFF') Wash cycle in progress One PROGRESS INDICATOR light is 'ON' (For model 750 the IN PROGRESS light is 'ON') 00 00 Flashing Lid locked – indicator light This light advises you the lid is locked or unlocked. Indicator light ‘ON’ the lid is LOCKED in the closed position. The locking of the lid is a safety feature to ensure you do not access the wash bowl when it is spinning. Lid Locked Indicator light ‘OFF’ the lid is UNLOCKED. The lid can be opened to add detergent etc. and for the loading and unloading of clothes. REMEMBER: The lid must be closed and the lid locked indicator light ’ON’ for spin to occur. NOTE: The lid will be unlocked during the water fill, agitate and drain stages of the wash cycle. Should you need to access the wash bowl during spin, press START/PAUSE. You will have to wait a short time for the spin bowl to stop spinning before the Lid Locked indicator light switches ‘OFF’. If then you open and close the lid, and the machine is still in the spin stage of the wash cycle, the lid will lock and the machine will continue to complete the spin stage. IMPORTANT: For your safety, DO NOT insert anything into the lid lock slot in the top panel of the washing machine. DO NOT interfere with the Lid lock mechanism to try and disable it or otherwise change the way it works. DO NOT try to force open the lid when it is locked. 11 Section D Features of your washing machine Additional features on your washing machine are described in this section. Digital Display 00 (Model 950 only) The digital display will show the time in hours and minutes to complete the wash program. NOTE: This time does not include the time that the washing machine will take to fill with water because of the different water pressures in homes. The display will also show codes for your information and guidance. (See below) Information and guidance feature The washing machine will give you information by displaying codes in the Digital Display or by using the control panel lights and the ‘beeping’ function. What your washing machine is doing Model 950 Display code What this is telling you All WATER TEMP lights FLASHING RAPIDLY and you get 15 fast 'beeps' every 4 minutes. ob Indicates the machine has gone out of balance during the spin cycle. Open lid, redistribute load and close lid All WATER TEMP lights FLASHING SLOWLY and you get 5 fast 'beeps' every 4 minutes. Ld Lid is in the open position. Close lid. Lights and 'beeps' RINSE light gives 4 blinks dd and you get 3 slow 'beeps' every 4 minutes. (No 'beeps' if end of cycle beep is switched off. See page 13) and what to do to continue The machine has reached the end of the drip dry cycle. Open lid, remove clothes and close lid. The machine is doing nothing and the WASH progress indicator light is blinking 3 times. So Your machine is soaking. Heavy Duty program only. Wait for up to 6 minutes for soak to finish. The machine is doing nothing and a PROGRESS INDICATOR light is blinking 'ON' 2 times every 3 seconds. ot The machine has paused to allow motor drive to cool. Wait, and after a short delay of a minute or so, the wash will continue. A PROGRESS INDICATOR light is FLASHING and the IN PROGRESS light is 'OFF'. Time remaining is shown The machine is in pause mode. Press START/PAUSE to continue. The machine is doing nothing and only the WASH progress light is 'ON'. Au then to The machine is doing nothing and a PROGRESS INDICATOR light blinks 'OFF' 2 times every 5 seconds. bu then SY All PROGRESS INDICATOR lights are 'OFF' 00 and you get 3 slow 'beeps' every 4 minutes. (No 'beeps' if end of cycle beep is switched off. See page 13) Lid Locked light is 'ON'. Some lights are flashing rapidly and the machine is 'beeping' a lot. The machine is in Auto sensing mode determining the correct water level for your load. The machine is busy preparing for the next stage of the wash. Wait, and after a short delay the wash will continue. The wash program has finished. Start a new wash or close down your machine. The machine is in a spin cycle and the lid is locked in the closed position. Wait for the lid locked light to switch off before trying to open the lid. Other codes 12 The machine is informing you of a fault with the washing machine which you need to address. Refer to pages 18 & 19 for further information, and what you should do before calling for service. To switch off the end of cycle Beep The washing machine is factory set to ‘beep’ when your wash is finished. It will also 'beep' when the machine has paused at completion of the Drip Dry wash program, to allert you to remove the drip dry clothes from the wash bowl. To change the ‘beeping’ selection, proceed as follows: 1. Press and hold the WASH CHOICE button for 3 seconds to enter programming mode. 'beep' ON 'beep' OFF For model 950 ‘beep’ 'OFF' -->display shows '--' For model 750 IN PROGRESS Light ON 'beep' ON 'beep' 'ON' --->IN PROGRESS light is 'ON' 'beep' 'OFF' -->IN PROGRESS light is 'OFF' IN PROGRESS Light OFF 'beep' OFF ‘beep’ 'ON' --->display shows 'bp' 2. Press the WATER TEMP button to change the selection, then press the START/PAUSE button to store the new selection. NOTE: If you do not press a button within 5 seconds the washing machine will return to the previous setting. To reprogram, simply repeat the above process. When No ‘beep’ at end of cycle is selected, the washing machine will still ‘beep’ when you press buttons and for unavailable selections. Advancing the wash progress The washing machine has WASH, RINSE and SPIN Progress Indicator lights to let you know where the machine currently is within the wash cycle. You can advance the wash by holding the START/PAUSE button depressed until the progress lights have advanced to your desired part of the wash cycle. Rinse Option ECO and DEEP are the rinse options available to you on this model washing machine. The difference between Eco and Deep rinse is explained on page 4. Selecting the ECO RINSE option allows you to minimise the amount of water used to rinse the sudsy wash water from the clothes. DEEP RINSE uses up to 60% more water than ECO RINSE but your wash will be completed in less time. To select ECO RINSE, press the ECO RINSE button until the ECO RINSE light is ‘ON’. To de-select ECO RINSE and select DEEP RINSE, press the ECO RINSE button until the ECO RINSE light is ‘OFF’. Lid Locked REMEMBER: If the Eco Rinse light is off, Deep Rinse is the currently selected option. NOTE: When you select the WOOLLENS or DRIP DRY program, DEEP RINSE is automatically selected for you. Eco Rinse is not available with the Woollens and Drip Dry programs. IMPORTANT: If you are going to use FABRIC SOFTENER, you MUST use the DEEP RINSE cycle. Fabric softener may cause staining on the clothes when used with the Eco Rinse cycle. If your cold water supply pressure is very low, the Eco Rinse might not be fully effective in rinsing the suds from your clothes. If this is the case then use the Deep Rinse cycle. 13 Section D Caring for your washing machine Your washing machine will give you long and trouble-free service, if you follow the instructions in this section. These instructions show you how to care for your washing machine. What to do after you have finished your washing 1. Press the power button to switch off the machine. 2. Switch off the electricity at the power point. 3. Turn off the water taps. 4. Leave lid open for a while to allow moisture inside the washing 4. machine to evaporate. Cleaning the lint filter Lint is a collection of threads and fluff which comes off your clothes during washing. Your washing machine collects this lint in the lint filter. It is important to clean out this lint filter preferably after each wash. How to clean the lint filter 1. 2. 3. 4. 5. Remove the softener dispenser cup and filter column from the centre of the agitator. Unclip the filter bag from the column. Turn the bag inside out and remove the lint. Wash the filter bag and dispenser cup in hot water. Reassemble the filter to the column and place it back in the centre of the agitator. SQUEEZE TABS TOGETHER AND PUSH OUT SQUEEZE TABS AND PUSH IN. Cleaning your washing machine To clean the inside and outside of your washing machine you should: 1. Wipe the surface with a mild dishwashing detergent and warm water. 2. Wipe dry with a soft cloth. IMPORTANT: Never use solvents, aerosol cleaners, spray pack cleaners, glass cleaners, metal polishes, caustic materials, scourers or general household cleaners on or near the top panel and lid, control panel or other parts of your washing machine. Removing your washing machine lid You can remove the lid of your washing machine for easy cleaning. How to remove the lid 1. Hold the lid in a vertical position. 2. Lift the right hand end and then move the lid to the right. The hinge will come away from the top panel. How to replace the lid 1. Hold the lid in a vertical position. 2. Put the left hand hinge into the hinge hole of the top panel. 3. Put the right hand hinge into the hinge slot and close the lid. 14 Cleaning stains in the wash bowl Stains in the wash bowl can be caused by: M metal objects such as bobby pins, dressmaking pins and nails M salt IMPORTANT: Check all pockets before loading clothes into your washing machine. Don’t leave wet clothing (especially swimwear) in the bowl for too long before you wash it. How to clean the stainless steel wash bowl Wipe with a cleaning product which is marked suitable for stainless steel. IMPORTANT: Never use bleach cleaners or steel wool. Avoiding build up of undissolved detergents If you only wash with cold water, undissolved detergent and body oils will build up in the washing machine. This build-up can cause spotting on your clothes. To avoid this build-up: M do not use too much fabric softener with cold water M select a hot water wash at least once a month M always dissolve the detergent in one litre of warm water. What to do if there is spotting on your clothes 1. Put 250 grams of Epsom Salts into the wash bowl. 2. Fill the washing machine with HOT water and agitate for one minute. 3. Leave the water in the washing machine for 3 hours. 4. Agitate for 5 minutes. 5. Pump the water out. 6. Rinse the washing machine twice with cold water. For your safety: M This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. M Young children should be supervised to ensure that they do not play with the appliance. M If this appliance is supplied from an extension cord or portable electrical outlet device, the extension cord or portable electrical outlet device must be positioned so that it is not subject to splashing or entry of moisture. IMPORTANT: If the electrical cord of this appliance is damaged, it must be replaced by the Manufacturer, Authorised Service Agent or similarly qualified person in order to avoid a hazard. M If you have a mains pressure hot water service and it has not been used for two or three weeks: Before using the washing machine it is recommended that a hot water tap close to the washing machine be turned on and the water allowed to flow for a couple of minutes. This will allow any gas pressure that has built up over the period of non use to be discharged. For further details refer to your hot water service installation instruction and owners guide. 15 Section E Handy washing hints This section gives you some help in dealing with washing problems. Chemicals referred to on pages 16 and 17 are available from your local supermarket, hardware store or the chemist. Yellowing or greying clothes Problem GREYNESS Possible causes What to do • Incorrect wash times and using insufficient detergent which can cause redepositing of detergent on clothes • Using too much detergent can cause poor rinsing and poor spin performance • Mixing whites with very dirty clothes, eg work clothes 1 Add three quarters of a cup of water softener, eg Calgon to the water with one cup of ammonia or oxygen bleach 2 Wash the load through a normal wash program using hot water If the water is very dirty or very sudsy, repeat 1 and 2 above • Using soap flakes instead of laundry detergent YELLOWING • A build-up of oils in clothes that comes into close contact with the skin, eg underwear, T-shirts, etc 1 Add three quarters of a cup of water softener, eg Calgon to the water with half to one cup of oxygen bleach • Ageing of clothes 2 Wash the load through a normal wash program using hot water • Iron deposits in the wash water If the water is very dirty or very sudsy, repeat 1 and 2 above • Use of chlorine bleaches on fabrics with resin finishes • Incorrect drying Synthetics which have been washed in very hot water will not respond to any treatment. • Incorrect water temperatures ie too hot or too cold Stained clothes Hints for removing stains M Treat all stains as soon as possible. The longer you leave a stain the harder it will be to remove. M Try soakers and stain removers first. IMPORTANT: Pre-treatment sprays and stain removers can damage plastic components on your washing machine. If you use pre-treatment sprays or stain removers, apply them to the clothes items in a well ventilated area away from your washing machine. M Avoid the use of hot water on stains as hot water will set stains. M Use light strokes and don’t rub the stain remover into the fabric. M If you use a chlorine bleach, follow the instructions on the bottle and dilute it before putting it on clothing. M Test coloured fabrics on an inside seam for colour fastness before using any stain removers or bleaches. M Test synthetic fabrics on an inside seam before using any chemicals or bleaches. IMPORTANT: Do not use dry cleaning fluids near your washing machine. These fluids will damage your washing machine and may cause an explosion. 16 A guide to stain removal Treat stains as soon as possible. The longer they are left the harder they are to remove. The following information may assist you in stain removal. White cotton and Linens Washable Coloured Fabrics BALL POINT PEN INK Sponge with methylated spirit. Bleach if necessary. Same as for whites but omit bleach. BLOOD, MEAT JUICE, EGG (dry stain) Cover area with meat tenderiser (MSG). Apply warm water to make a paste. Wait 15–30 minutes. Sponge with cool water or with diluted bleach. Same as for whites but select water temperature suitable to fabric. Use oxygen bleach. BLOOD, MEAT JUICE, EGG (fresh stain) Rinse in cold water. If stain remains sprinkle with meat tenderiser (MSG). Let stand 15 to 20 minutes. If stain still remains, then sponge with diluted bleach. Launder in hot water. Same as for whites but select water temperature suitable to fabric. Use oxygen bleach. CANDLE WAX Scrape off excess, place stain between clean white blotter or several layers of facial tissue. Sponge with dry cleaning fluid. If spot remains, bleach. Same as for whites — use oxygen type bleach. CHEWING GUM Rub with ice to harden. Scrape off excess with blunt knife. Sponge with dry cleaning fluid. Same as for whites. CHOCOLATE Soak in warm water with pre-soak product, and wash in lukewarm water. Use solvent to remove any grease spots. Soak in warm water with pre-soak or detergent solution. Bleach remaining stain. COFFEE / TEA (milk or cream) Rinse or soak in cold water. Work detergent into stain. Thoroughly rinse and dry. If a stain remains, sponge with dry cleaning fluid. If stain remains, bleach. Same method — use oxygen type bleach. COFFEE / TEA (black) FRUIT JUICE, WINE Pour boiling water through stain. Bleach if necessary. Soak or rinse in cold water or sponge with warm water and detergent. Use oxygen type bleach. FAT, GREASE, OIL Sponge with safe home dry cleaning fluid (White Spirits). Same as for whites. FRUIT Sponge with warm water and wash. Bleach remaining stain with oxygen bleach. Pour boiling water through stain. Bleach remaining stain. GRASS, GREEN VEGETABLES Sponge with methylated spirit. Wash in warm suds. Same as for Whites. Check colourfastness before applying methylated spirit. For acetate, sponge with dry cleaning fluid. ICE CREAM, CREAM MILK Rinse or soak in cold water and launder. If ice cream contains fruit or chocolate treat stains as such. Same as for whites. IODINE Wash in hot suds Wash in warm suds. IRON RUST Apply oxalic acid and place in sun. Apply lemon juice and place in sun. LIPSTICK Rub with lard and wash in hot suds. Bleach if necessary. Rub with lard and wash in warm suds. MILDEW Wash in hot suds. Moisten with lemon juice and let dry in sun. If stain persists, bleach. Old stains are hard to remove. Same as for whites but select water temperature suitable to fabric. MUSTARD Wash in hot suds and bleach. Same as for whites but use water temperature to suit fabric. NAIL POLISH Sponge with acetone, dry cleaning fluid or nail polish remover. Bleach to remove dye. Sponge with dry cleaning remover. PAINT (oil based) Scrape off fresh paint. Soften dry paint with lard or oil, then sponge with turpentine (turps). Same as for whites. RED WINE Rub salt into the stain. Pour boiling water through stain. Bleach if necessary. Same as for whites. SCORCH Moisten and place in sunlight. Bleach if necessary. Usually a permanent stain. Brush wools lightly with sandpaper. 17 Section F Don’t call for service until you’ve checked these points IMPORTANT: If you call for service and there is nothing wrong with your washing machine, you will have to pay for the service call. You will have to pay even when your washing machine is under warranty. Before you call for service, check the points in the table below. Diagnostic Help that may be given using control panel lights accompanied by ‘beeping’* Problem Model 950 Light(s) flashing Light(s) flashing or blinking* Lig Display or blinking* Machine not working Machine has washed load but will not spin. Water in washbowl. Possible Causes What to do Power not switched on No electricity supply through the power point Machine not switched on Switch on power point Check power point with another appliance Press POWER button on Water taps not turned on Turn on taps HC ECO (Flashing) ob ALL WATER TEMP (Rapid flash) * Out of balance switch off Open lid, redistribute load and close lid Ld ALL WATER TEMP (Slow flash) * Lid not fully closed RINSE (4 blinks) * Program set on DRIP DRY and cycle has finished Close lid dd ob ALL WATER TEMP (Rapid flash) * Out of balance Open lid, redistribute load, close lid Ld ALL WATER TEMP (Slow flash) * Lid not fully closed SPIN & ECO (Both Flashing) Drain hose blocked Close lid PU EF RINSE (Flashing) Too much suds causing motor temperature overload Wait a short while, the wash will continue Open lid, remove clothes, close lid Check drain hose for blockage In future, reduce detergent dose or use low sudsing (front load) detergent Will not fill with water HC ECO (Flashing) Water taps not turned on Inlet hoses blocked Turn taps on Clean tap filters/washers Water flowing into washbowl indefinitely HC ECO (Flashing) Drain hose too low Raise drain hose or fit a syphon break Refer to installation instructions for correct positioning of hose Machine goes out of balance or vibrates excessively when spinning ob ALL WATER TEMP (Rapid flash) Machine not level Levelling feet not adjusted Clothes not evenly distributed Too much water for load size Make the machine level Adjust feet to touch the floor Redistribute clothes evenly Reduce water level (manual) or use Auto-Sense fill for future loads Water on floor Loose inlet hose connections Incorrect water level for size of load Clothes still dirty after wash program Not enough or no detergent Check detergent use and rewash clothes Remove some clothes and Too many clothes in load rewash Incorrect wash program or Reselect program or temperature and rewash temperature selected Use a higher water level Incorrect water level (manual) or use Auto-Sense selected fill and rewash clothes Scraping noise on spin Bra wire or other thin items If the item is visible, remove caught between inner and it with pliers. Use a wash bag in future outer washbowls Humming, clicking and other noises Bowl rotation at start of wash Brake activation when stopping after spin Check connections at taps and rear of machine Use low water level (manual) for small loads to reduce splashing or use Auto-Sense fill Condensation from hot water Reduce water temperature Normal noise Normal noise * More detailed description of lights plus 'beeping' shown on page 12. 18 Other Diagnostic help and a guide for when you should call for service If you are having a problem with your washing machine, make sure you have followed ALL of the instructions on page 18 in the “What to do” column before calling for service. Diagnostic Help given by Machine using control panel lights accompanied by ‘beeping’ Description Not filling with water Model Light(s) flashing Model950 Light(s) flashing or blinking* Customer action (Summary) Display HC Make sure both wall taps are on and hose filters are not blocked. Raise drain hose if water is flowing out of drain hose. Press START/PAUSE to re-start wash. ECO (FLASHING) If problem remains, call Service. Flood FL WASH, RINSE and SPIN (ALL FLASHING) If the water is pouring onto the floor, turn OFF both wall taps. Wait a few minutes to see if the fault is corrected. If not, call Service. Draining problem PU SPIN and ECO (BOTH FLASHING) Wait a few minutes to see if the fault is corrected. If not, press START/PAUSE then check the drain hose for blockage. Press START/PAUSE to continue the wash. If problem remains, call Service. Loss of water, while washing LL If water level in wash bowl is low and water is flooding the floor, turn PROGRAM SELECTOR knob to Drain & Spin position, then press START/PAUSE. SPIN (FLASHING) Should this make things worse, press the POWER button and call Service. Otherwise, press START/PAUSE to continue the wash Water level problem PF WASH, RINSE, SPIN and ECO Wait, this fault may clear itself. If not, turn PROGRAM SELECTOR knob to Drain & Spin (ALL FLASHING) position, then press START/PAUSE to drain the wash bowl. If this problem is repeated, call Service. Motor fault EF Wait, this fault may clear itself. If not, turn PROGRAM SELECTOR knob to Drain & Spin position to drain the wash bowl. RINSE (FLASHING) You may have to press START/PAUSE to commence draining. If this problem is repeated, call Service. Electronic fault Co RINSE and ECO (BOTH FLASHING) The machine will not do a wash. If this fault persists, call Service. Should you require further instructions in the use and care of your washing machine please contact the CUSTOMER CARE CENTRE on the phone number listed: Australia:- 1300 363 640 8am to 5pm EST Monday to Friday. New Zealand:- 0800 106 610 8am to 5pm Monday to Friday. If you have a warranty or spare parts enquiry you should call the number shown on the back page. 19 Warranty FOR SALES IN AUSTRALIA AND NEW ZEALAND APPLIANCE: SIMPSON WASHING MACHINE This document sets out the terms and conditions of product warranties for Electrolux branded appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Electrolux appliance. General Terms and Conditions 1. In this warranty (a) 'Electrolux' means Electrolux Home Products Pty Ltd ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited in respect of Appliances purchased in New Zealand; (b) 'Appliance' means any Electrolux product purchased by you accompanied by this document; (c) 'Warranty Period' means (i) where you use the Appliance for personal, domestic or household purposes in Australia or in New Zealand the period of 24 months, plus a further 36 months (in respect of replacement of parts only) for gearbox and main drive electric motor; (ii) where you use the Appliance for commercial purposes, In Australia the period of 0 months, and New Zealand the period of 3 months (if the period stated is 0 months you are not covered by this product warranty) following the date of original purchase of the Appliance; (d) 'you' means the purchaser of the Appliance not having purchased the appliance for re-sale, and 'your' has a corresponding meaning. 2. This warranty only applies to Appliances purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) any nonexcludable statutory warranties in Australia or New Zealand. 3. Electrolux warrants that, when dispatched from an Electrolux warehouse, the Appliance is free from defects in materials and workmanship for the Warranty Period. 4. During the Warranty Period Electrolux or its Authorised Service Centre will, at no extra charge and subject to these terms and conditions, repair or replace any parts which it considers to be defective. You agree that any replaced Appliances or parts become the property of Electrolux. This warranty does not apply to light globes, batteries, filters or similar perishable parts. 5. Parts and Appliances not supplied by Electrolux are not covered by this warranty. 6. Where you are within an Electrolux service area, this warranty covers the cost of transport of the Appliance to and from Authorised Service Centres of Electrolux and travelling costs for representatives of the Authorised Service Centre to and from your home or business. If you are outside an Electrolux service area, you will bear these costs. For information about whether you are within an Electrolux service area, please phone 13 13 49 in Australia, or 0800 10 66 10 in New Zealand. 7. Proof of purchase is required before you can make a claim under this warranty. 8. You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. Electrolux is not liable in the following situations (which are not exhaustive): (a) The Appliance is damaged by: (i) accident (ii) misuse or abuse, including failure to properly maintain or service (iii) normal wear and tear (iv) power surges, electrical storm damage or incorrect power supply (v) incomplete or improper installation (vi) incorrect, improper or inappropriate operation (vii) insect or vermin infestation. (b) The Appliance is modified without authority from Electrolux in writing. (c) The Appliance's serial number or warranty seal has been removed or defaced. (d) The Appliance was serviced or repaired by anyone other than Electrolux or its Authorised Service Centres. 9. This warranty, the contract to which it relates and the relationship between you and Electrolux are governed by the law applicable in the State where the Appliance is purchased if the Appliance is purchased in Australia or the law applicable in New Zealand if the Appliance is purchased there. Where the Appliance is purchased in New Zealand for business purposes the Consumer Guarantee Act does not apply. Limitation of Liability 10. To the extent permitted by law: (a) Electrolux excludes all warranties other than as contained in this document; (b) Electrolux shall not be liable for any loss or damage whether direct or indirect or consequential arising from your purchase, use or non-use of the Appliance. 11. Provisions of the Trade Practices Act and State consumer legislation in Australia, and the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act in New Zealand, imply warranties or conditions, or impose obligations, upon Electrolux which cannot be excluded, restricted or modified. To the extent permitted by law, the liability of Electrolux (if any) arising out of or in relation to the Appliance or any services supplied by Electrolux shall be limited (where it is fair and reasonable to do so),: (a) in the case of Appliances, at its option, to the replacement or repair of the Appliances or the supply of equivalent products or the payment of the cost of replacing the Appliances or having the Appliances repaired or of acquiring equivalent Appliances. Upon being replaced, parts and Appliances become the property of Electrolux; or (b) in the case of services, at its option, to the supply of the services again or the payment of the cost of having the services re-supplied; and in the case of Appliances or services supplied in New Zealand, loss or damage whether direct or indirect or consequential that is reasonably foreseeable. Privacy You acknowledge that in the event that you make a warranty claim it will be necessary for Electrolux and its Authorised Service Centres to exchange information in relation to you to enable Electrolux to meet its obligations under this warranty. Important Notice Before Calling a Service Technician please check carefully the operating instructions, service booklet and the warranty terms and conditions. FOR SERVICE OR TO FIND THE ADDRESS OF YOUR NEAREST STATE SERVICE CENTRE IN AUSTRALIA Please call 13 13 49 For the cost of a local call (Australia only) FOR SERVICE OR TO FIND THE ADDRESS OF YOUR NEAREST AUTHORISED SERVICE CENTRE IN NEW ZEALAND Free call 0800 10 66 10 SERVICE AUSTRALIA ELECTROLUX HOME PRODUCTS FOR SPARE PARTS OR TO FIND THE ADDRESS OF YOUR NEAREST STATE SPARE PARTS CENTRE IN AUSTRALIA Please call 13 13 50 For the cost of a local call (Australia only) SERVICE NEW ZEALAND FOR SPARE PARTS ELECTROLUX HOME PRODUCTS OR TO FIND THE ADDRESS OF YOUR NEAREST SPARE PARTS CENTRE IN NEW ZEALAND Free call 0800 10 66 20 616-200-529 (119371200) Nov 07
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