Electrolux EHI935BA User Manual

User manual Ceramic Glass Induction Hob EHI935BAEHI938BA 2 WE’RE THINKING OF YOU hank you for purchasing an Electrolux appliance. T You’ve chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in the knowledge that you’ll get great results every time. Welcome to Electrolux. BEFORE USING YOUR APPLIANCE efore you use the cooktop, we recommend that you B read through the whole user manual which provides the description of the cooktop and its functions. To avoid the risks that are always present when you use a gas appliance, it is important that the cooktop is installed correctly and that you read the safety instructions carefully to avoid misuse and hazards. For future reference, please store this booklet in a safe place. CONDITIONS OF USE This appliance is intended to be used in household and similar applications such as: • Staff kitchen areas in shops, offices and other working environments • Farm houses • By clients in hotels, motels and other residential type environments • Bed and breakfast type environments BEFORE YOU CALL Please ensure you read the instruction manual fully before you call for service, or a full service fee could be applicable. Record model and serial number here: Model: Serial No: Contents 3 Safety information 4 Installation instructions 6 Product description 7 Operating instructions 7 On and off 7 Automatic switch off 8 The heat setting 8 Automatic heat up 8 Switching the power function on and off 8 Using the timer 9 Stop+Go 9 Lock 9 The child safety device 9 Offsound control (deactivation and activation of the sounds) 10 Helpful hints and tips 12 Troubleshooting 13 Care and cleaning 13 Environmental concerns 13 Packaging materials 14 Notes 15 Warranty LEGEND Warning! This symbol indicates information concerning your personal safety. Caution! This symbol indicates information on how to avoid damaging the cooktop. Important! This symbol indicates tips and information about use of the cooktop. ENVIRONMENT! This symbol indicates tips and information about economical and ecological use of the cooktop. 3 safety information lease read the user manual carefully and store in a P handy place for later reference. Pass the user manual on to possible new owners of the cooktop. Read the following carefully to avoid damage or injury. This symbol indicates never to do this This symbol indicates always do this General safety Warning! Persons (including children) with reduced physical sensory, mental capabilities or lack of experience and knowledge must not use the appliance. They must have supervision or instruction for the operation of the appliance by a person responsible for their safety. Child safety Only adults can use this appliance. Children must get supervision to make sure that they do not play with the appliance. Keep all packaging away from children. There is a risk of suffocation. Keep children away from the appliance when it is on. Warning! Activate the child safety device to prevent small children and pets from an accidental activation of the appliance. Safety during operation Remove all packaging, stickers and layers from the appliance before the first use. Set the cooking zones to “off” after each use. Do not rely on the pan detector. Risk of burns! Do not put metallic objects, for example cutlery or saucepan lids, on the cooking surface, as they can become hot. Users with an implanted pacemaker must keep their upper body minimum 30cm from induction cooking zones that are switched on. Warning! Fire danger! Overheated fats and oils can catch fire very quickly. Correct operation Always monitor the appliance during operation. Do not use an external timer or a separated remote control system to operate the appliance. Only use the appliance for domestic cooking tasks. Do not use the appliance as a work or a storage surface. Do not put or keep very flammable liquids and materials, or fusible objects (made of plastic or aluminium) on or near the appliance. Other than the connection point in the terminal block, do not let the electrical supply cord touch the appliance or hot cookware. Ensure electrical supply cord is not tangled. How to prevent damage to the appliance If objects or cookware fall on the ceramic glass, the surface can be damaged. Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch the glass ceramic if you move them on the surface. Do not let cookware boil dry to prevent damage to cookware and the ceramic glass. Do not use the cooking zones with empty cookware or without cookware. Do not cover the parts of the appliance with aluminium foil. Do not cover the ventilation space of 5mm between the worktop and front of the unit below it. Please note: Damage including broken glass or scratches caused by misuse outlined above is not covered under warranty. Warning! If there is a crack on the surface, disconnect power supply to prevent the electric shock. 4 INSTALLATION INSTRUCTIONS Safety instructions Warning! Make sure that the appliance is not damaged because of transportation. Do not connect a damaged appliance. If it is necessary, speak to the supplier. Sticking on the seal • Clean the worktop in the area of the cut-out section. • Bond the sealing tape to the lower edge of the cooking surface along the outer edge of the glass ceramic. Do not extend it. Align the cut ends in the middle of one side. When you have cut it to length (add some mm), push the two ends together. Only an authorised service technician can install, connect or repair this appliance. Use only original spare parts. Only use built-in appliances after you assemble the appliance into correct built-in units and work surfaces that align to the standards. Assembly Do not change the specifications or modify this product. Risk of injury and damage to the appliance. Fully obey the laws, ordinances, directives and standards in force in the country where you use the appliance (safety regulations, recycling regulations, electrical safety rules etc). Keep the minimum distances to other appliances and units. Install anti-shock protection, for example install the drawers only with a protective floor directly below the appliance. Protect the cut surfaces of the worktop against moisture with a correct sealant. Seal the appliance to the worktop with no space left with a correct sealant. Protect the bottom of the appliance from steam and moisture, e.g. from a dishwasher or oven. Do not install the appliance adjacent to doors and below windows. If not, hot cookware can be hit off the hob when you open doors or windows. Warning! Risk of injury from electrical current. Carefully obey the instructions for electrical connections. The electrical mains terminal is live. min. 500mm Make electrical mains terminal free of voltage. Install correctly to give anti-shock protection. min. 50mm Loose and incorrect plug and socket connections can make the terminal become too hot. A qualified electrician must install the clamping connections correctly. Use a strain relief clamp on cable. min. 5mm Use the correct mains cable of type H05BB-F Tmax 90°C minimum size 4mm2 (or higher) for a singlephase or two-phase connection. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. The appliance must have the electrical installation which lets you disconnect the appliance from the mains at all poles with a contact opening width of minimum 3mm. You must have correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors. min. 50mm 5 For EHI935BA R5 mm = 600mm 380+1mm 880+1mm = For EHI938BA R5 mm = 600mm 392+1mm 892+1mm = = = For both models min. 38mm min. 5mm = = min. 25mm min. 20mm min. 5mm Important! If you use a protection box (additional accessory), the front ventilation space of 5mm and protective floor directly below the appliance are not necessary. 6 Product description Cooking surface layout 1 2 3 1 2 3 4 Induction cooking zone 2300W, with Power function 3200W Induction cooking zone 2300W, with Power function 3200W Induction cooking zone 2300W, with Power function 3200W Control panel 4 Control panel layout 1 2 3 4 5 6 7 11 8 9 10 Use the sensor fields to operate the appliance. Indicators, displays and sounds tell which functions operate. Sensor field Function 1 Starts and stops the hob 2 Starts and stops the key lock or child lock 3 Sets all operating zones to a keep warm setting 4 Cooking zones’ indicators of timer Shows for which zone you set the time 5 Timer display Shows the time in minutes 6 Selects the cooking zone 7 Increases or decreases the time 8 Starts the Power function 9 Heat setting display Shows the heat setting 10 Control bar To adjust the heat setting 11 Halo Light (for EHI938BA only) Turns Halo light on/off, perimeter light activates after 3 seconds 7 Operating instructions Heat setting displays Display Description The cooking zone is off The cooking zone operates The function operates The automatic heat up function is on Power function is on There is a malfunction + digit OptiHeat Control (3 step Residual heat indicator): continue cook / keep warm / residual heat Lock / The child safety function is on Not correct cookware or too small or no cookware on the cooking zone The automatic switch off is on OptiHeat control (3 step residual heat indicator) Warning! Risk of burns from residual heat! OptiHeat Control indicates the level of the residual heat. The induction cooking zones generate the heat necessary for cooking directly in the bottom of the cookware. The glass ceramic is heated by the heat of the cookware. On and off Touch for 1 second to start or stop the appliance. Automatic switch off The function stops the hob automatically if: • All cooking zones are off. • You do not set the heat setting after you start the hob. • You cover a sensor field with an object (a pan, a cloth, etc) for longer than 10 seconds. The sound operates until you remove the object. • The hob gets too hot (e.g. when a saucepan boils dry). Before you use the hob again, the cooking zone must be cool. • You use incorrect cookware. comes on and after 2 minutes the cooking zone stops automatically. • You do not stop a cooking zone or change the heat setting. After some time comes on and the hob stops. See the table. Automatic switch off times Heat setting Stops after 6 hours 5 hours 4 hours 1.5 hours 8 Operating instructions Using the timer The heat setting Touch the control bar at the heat setting. Change to the left or the right, if it is necessary. Do not release before you have a correct heat setting. The display shows the heat setting. P Automatic heat up You can get a necessary heat setting in a shorter time if you activate the Automatic Heat Up function. This function sets the highest heat setting for some time (see the graphic), and then decreases to the necessary heat setting. To start the Automatic Heat Up function for a cooking zone: 1.Touch ( comes on in the display). 2.Immediately touch the necessary heat setting. After 3 seconds comes on in the display. To stop the function change the heat setting. Switching on and off the power function The power function gives more power to an induction cooking zone for no longer than 10 minutes. After that time, the induction cooking zone automatically sets back . To start it , touch and comes on. To stop it, set to a heat setting between and . Power management Count down timer Use the Count Down Timer to set how long the cooking zone operates for one cooking session. Set the Count Down Timer after the selection of the cooking zone. You can set the heat setting before or after you set the timer. • Selection of the cooking zone: touch again and again until the indicator of the required cooking zone comes on. • Starting the Count Down Timer: touch of the timer to set the time ( 00 - 99 minutes). When the indicator of the cooking zone flashes slower, the time counts down. • Checking the remaining time: select the cooking zone with . The indicator of the cooking zone flashes faster. Display shows the remaining time. • Changing the Count Down Timer: select the cooking zone with touch or . • Stopping the timer: select the cooking zone with . Touch . The remaining time counts backwards to 00. The indicator of the cooking zone goes out. To switch off you can also touch and at the same time. When the time elapses, the sound operates and 00 flashes. The cooking zone switches off. • Stopping the sound: touch . Countup timer Use the CountUp Timer to monitor how long the cooking zone operates. • Selection of the cooking zone (if more than 1 cooking zone operate): touch again and again until the indicator of a necessary cooking zone comes on. • Starting the CountUp Timer: touch of the timer comes on. When the indicator of the cooking zone flashes slower, the time counts up, display switches between and time elapsed (minutes). • Checking the elapsed time: select the cooking zone with . The indicator of the cooking zone flashes faster. Display shows the elapsed time. • Stopping the CountUp Timer: select the cooking zone with and touch or to switch off the timer. The indicator of the cooking zone goes out. Minute minder You can use the timer as a Minute Minder while cooking zones are not operating. Touch or or of the timer to select the time. When the time elapses, the sound operates and 00 flashes. • Stopping the sound: touch . The power management divides the power between two cooking zones in a pair (see the figure). The power function increases the power to the maximum level for one cooking zone in the pair and automatically decreases in the second cooking zone to a lower power level. The display for the reduced zone alternates. 9 Operating instructions Stop+go function sets all cooking zones that operate to a The Keep Warm setting( ). When operates, you cannot change the heat setting. does not stop the timer function. • To activate this function touch . comes on. • To deactivate this function touch . The heat setting that you set before comes on. Lock You can lock the control panel, but not . It prevents an accidental change of the heat setting. First set the heat setting. To start this function touch . The symbol comes on for 4 seconds. The Timer stays on. To stop this function touch . The heat setting that you set before comes on. When you stop the appliance, you also stop this function. The child safety device This function prevents an accidental operation of the hob. Starting the child safety device: • Start the hob with . Do not set the heat settings. • Touch for 4 seconds. The symbol comes on. • Stop the hob with . Switching off the child safety device: • Start the hob with . Do not set the heat settings . Touch for 4 seconds. The symbol comes on. • Stop the hob with . Overriding the child safety device for one cooking session: • Start the hob with . The symbol comes on. • Touch for 4 seconds. Set the heat setting in less than 10 seconds. You can operate the hob. • When you stop the hob with , the child safety device operates again. OffSound control (deactivation and activation of the sounds) Deactivation of the sounds Deactivate the appliance. Touch for 3 seconds. The displays come on and go out. Touch for 3 seconds. comes on, the sound is on. Touch , comes on, the sound is off. When this function operates, you can hear the sounds only when: • you touch • the Minute Minder comes down • the Count Down Timer comes down • you put something on the control panel. Activation of the sounds Deactivate the appliance. Touch for 3 seconds. The displays come on and go out. Touch for 3 seconds. comes on, because the sound is off. Touch , comes on. The sound is on. Halo light (for EHI938BA only) Switching on the light: Halo light turns on when starting the hob with . Or touch to turn on the light when the hob is off. Perimeter light activates after 3 seconds. Switching off the light: Halo light turns off when switching off the hob with . Or touch to turn off the light when the hob is on. 10 HELPFUL HINTS AND TIPS Energy saving Use the induction cooking zones with suitable cookware. Put the cookware on the cross which is on the cooking surface. Cover the cross fully. The magnetic part of the bottom of the cookware must be 120mm minimum. Recommended size for optimum performance is up to 240mm. Induction cooking zones adapt to the dimension of the bottom of the cookware automatically. You can cook with the large cookware on two cooking zones at the same time. Cookware for induction cooking zones In induction cooking a powerful electromagnetic field generates an almost instant heat inside the cookware. Cookware material: • Correct: cast iron, steel, enamelled steel, stainless steel, a multi-layer bottom (marked as correct by a manufacturer, example of marking included as per below). • Incorrect: aluminium, copper, brass, glass, ceramic, porcelain. • Cookware is correct for an induction hob if water boils very quickly on a zone set to the highest heat setting or; • A magnet pulls on to the bottom of the cookware. Cookware which has a thick and flat bottom gives best cooking results. Operating noises If you can hear: • Cracking noise: cookware is made of different materials (Sandwich construction). • Whistling: you use one or more cooking zones with high power levels and the cookware is made of different materials (Sandwich construction). • Humming: you use high power levels. • Clicking: electric switching occurs. • Hissing, buzzing: the fan operates. The noises are normal and do not refer to any defects. If unfamiliar with induction units please first compare the operating sounds of a demonstration model at your retailer before calling service. If a service call is placed and the sounds are normal you will be charged for the visit. • If possible, always put lids on cookware. • Put cookware on a cooking zone before you start it. • Stop the cooking zones before the end of the cooking time to use residual heat. • For optimum performance, the bottom of pans and cooking zones must have the same dimension. Öko Timer (Eco Timer) To save the energy, the heater of the cooking zone switches itself off earlier than count down timer signal. The heating time reduction depends on cooking level and cooking time. 11 HELPFUL HINTS AND TIPS Examples of cooking applications Heat setting The data in the table is for guidance only. Use to: Time Hints Keep cooked foods warm as required Cover 1-3 Hollandaise sauce, melt: butter, chocolate, gelatine 5–25 min Mix occasionally 1-3 Solidify: fluffy omelettes, baked eggs 10–40 min Cook with a lid on 3-5 Simmer rice and milk-based dishes, heating up ready-cooked meals 25–50 min Add at least twice as much liquid as rice, stir milk dishes part way through 5-7 Steam vegetables, fish, meat 20–45 min Add some tablespoons of liquid 7-9 Steam potatoes 20–60 min Use max. 1⁄4L water for 750g of potatoes 7-9 Cook larger quantities of food, stews and soups 60–150 min Up to 3L liquid plus ingredients 9-12 Gentle fry: escalope, veal cordon bleu, cutlets, rissoles, sausages, liver, roux, eggs, pancakes, doughnuts as necessary Turn halfway through 12-13 Heavy fry, hash browns, loin steaks, steaks 5–15 min Turn halfway through 14 Boil large quantities of water, cook pasta, sear meat (goulash, pot roast), deep fry chips 1 The Power function is suitable for heating large quantities of water. Information on acrylamides Important! According to the newest scientific knowledge, if you brown food (especially food that contains starch), acrylamides can pose a health risk. Thus, we recommend that you cook at the lowest temperatures and do not brown food too much. 12 TROUBLESHOOTING Problem Possible cause and remedy Red rings, limescale or water rings, shiny metallic or other discolouration, stratches/ shadows, bubbles or other miscellaneous marks or stains on ceramic glass cooktop surface Use a ceramic glass cleaner such as Cerapol. Cleaning/maintenance of the cooktop surface is not covered under warranty. If a service call is placed to clean the cooktop you will be charged for the visit. Pitting of ceramic glass surface Spillovers of liquid with high sugar content. These types of spills must be removed immediately with a special scraper for the glass. If not permanent damage to the cooktop can occur which is not covered under warranty. You cannot start the appliance or operate it • You touched 2 or more sensor fields at the same time. Only touch one sensor field. • There is water or fat stains on the control panel. Clean the control panel. • Start the appliance again and set the heat setting in 10 seconds. • The child safety device or key lock or Stop+Go operates. See the chapter Operating instructions. The residual heat indicator does not come on The cooking zone is not hot because it operated only for a short time. If the cooking zone is supposed to be hot, speak to the after sales service. Heat setting alternates The Power management is active. See the section Power management. A sound operates and appliance starts and stops again. After 5 seconds one more sound operates You covered . Uncover the sensor field. comes on • The automatic switch-off operates. Stop the appliance and start it again. • Overheating protection for the cooking zone operates. Switch off the cooking zone, use cookware with a larger diameter. comes on • No cookware on the cooking zone. Put cookware on the cooking zone. • Not correct cookware. Use the correct cookware. • The diameter of the bottom of the cookware is too small for the cooking zone. Use larger diameter cookware. and number comes on There is an error in the appliance. Disconnect the appliance from the electrical supply for some time. Reset the fuse from the electrical system of the house. Ensure unit has ventilation gap at front as per installation instructions. Connect again. If comes on again, speak to the after sales service. comes on There is no signal when you touch panel keys There is an error in the appliance, because either the cookware boils dry or you’ve used incorrect cookware. Overheating protection for cooking zone operates. The automatic switch-off operates. Remove the hot cookware. After approximately 30 seconds switch on the cooking zone again. should disappear, residual heat indicator can stay. Cool down the cookware and check it with the section Cookware for the induction cooking zone. The signals are off. Switch on the signals. If you tried the above solutions and cannot repair the problem, speak to your dealer or the Customer Care Department. Give the data from the rating plate, three digit letter code for the glass ceramic (it is in the corner of the cooking surface) and an error message that comes on. If you operated the appliance incorrectly, the servicing by a customer service technician or dealer will not be free of charge, even during the warranty period. The instructions about the customer service and conditions of guarantee are in the guarantee booklet. 13 care and cleaning Clean the appliance after each use. Always use cookware with clean bottom. Warning! Sharp objects and abrasive cleaning agents will damage the appliance. For your safety, do not clean the appliance with steam blasters or high-pressure cleaners. Scratches or dark stains on the glass ceramic have no effect on how the appliance operates. To remove the dirt 1. Remove immediately: melted plastic, plastic foil, and food with sugar. If not, the dirt can cause damage to the appliance. Use a special scraper for the glass. Put the scraper on the glass surface at an acute angle and move the blade on the surface. It is very important that spillovers with high sugar content are removed. If not pitting of the glass can result which is not covered under warranty. Remove after the appliance is sufficiently cool: limescale rings, water rings, fat, stains, shiny metallic discolourations. Use a special cleaning agent for glass ceramic or stainless steel. 2.Clean the appliance with a moist cloth and some detergent. 3. At the end rub the appliance dry with a clean cloth. ENVIRONMENT! Environmental concerns The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local council, your household waste disposal service or the shop where you purchased the product. Packaging materials The packaging materials are friendly to the environment and can be recycled. The plastic components are identified by marking: >PE<,>PS<, etc. Discard the packaging materials as household waste at the waste disposal facilities in your municipality. 14 Notes 15 Warranty FOR SALES IN AUSTRALIA AND NEW ZEALAND APPLIANCE: BUILT-IN OVEN, COOKTOP AND FREESTANDING COOKERS This document sets out the terms and conditions of the product warranties for Electrolux Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Appliance. 1. In this warranty: (a) ‘acceptable quality’ as referred to in clause 10 of this warranty has the same meaning referred to in the ACL; (b) ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010; (c) ‘Appliance’ means any Electrolux product purchased by you and accompanied by this document; (d) ‘ASC’ means Electrolux authorised service centres; (e) ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand; (f) ‘major failure’ as referred to in clause 10 of this warranty has the same meaning referred to in the ACL and includes a situation when an Appliance cannot be repaired or it is uneconomic for Electrolux, at its discretion, to repair an Appliance during the Warranty Period; (g) ‘Warranty Period’ means the Appliance is warranted against manufacturing defects in Australia for 24 months and in New Zealand for 24 months, following the date of original purchase of the Appliance; (h) ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning. 2. This warranty only applies to Appliances purchased and used in Australia or New Zealand and used in normal domestic applications and is in addition to (and does not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia or New Zealand. 3. During the Warranty Period Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux or its ASC may use remanufactured parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux. This warranty does not apply to light globes, batteries, filters or similar perishable parts. 4. Parts and Appliances not supplied by Electrolux are not covered by this warranty. 5. To the extent permitted by law, you will bear the cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. If you reside outside of the service area, you will bear the cost of: (a) travel of an authorised representative; (b) transportation and delivery of the Appliance to and from Electrolux or its ASC. In all instances, unless the Appliance is transported by Electrolux or an Electrolux authorised representative, the Appliance is transported at the owner’s cost and risk while in transit to and from Electrolux or its ASC. 6. Proof of purchase is required before you can make a claim under this warranty. 7. You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. Electrolux is not liable in the following situations (which are not exhaustive): (a) the Appliance is damaged by: (i) accident (ii) misuse or abuse, including failure to properly maintain or service (iii) normal wear and tear (iv) power surges, electrical storm damage or incorrect power supply (v) incomplete or improper installation (vi) incorrect, improper or inappropriate operation (vii) insect or vermin infestation (viii) failure to comply with any additional instructions supplied with the Appliance; (b) the Appliance is modified without authority from Electrolux in writing; (c) the Appliance’s serial number or warranty seal has been removed or defaced; (d) the Appliance was serviced or repaired by anyone other than Electrolux, an authorised repairer or ASC. 8. This warranty, the contract to which it relates and the relationship between you and Electrolux are governed by the law applicable where the Appliance was purchased. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply. 9. To the extent permitted by law and subject to your non-excludable statutory rights and warranties, Electrolux excludes all warranties and liabilities (other than as contained in this document) including liability for any loss or damage whether direct or indirect arising from your purchase, use or non use of the Appliance. 10. For Appliances and services provided by Electrolux in Australia, the Appliances come with a guarantee by Electrolux that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the Appliances or services to which the warranty relates. 11. At all times during the Warranty Period, Electrolux shall, at its discretion, determine whether repair, replacement or refund will apply if an Appliance has a valid warranty claim applicable to it. 12. For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. 13. To enquire about claiming under this warranty, please follow these steps: (a) carefully check the operating instructions, user manual and the terms of this warranty; (b) have the model and serial number of the Appliance available; (c) have the proof of purchase (e.g. an invoice) available; (d) telephone the numbers shown below. 14. You accept that if you make a warranty claim, Electrolux and its ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty. Important Notice Before calling for service, please ensure that the steps listed in clause 13 above have been followed. FOR SERVICE or to find the address of your nearest state service centre in Australia PlEASE CAll 13 13 49 For the cost of a local call (Australia only) FOR SERVICE or to find the address of your nearest authorised service centre in New Zealand FREE CAll 0800 10 66 10 (New Zealand only) GOV_Warr_Aug13 SERVICE AUSTRAlIA ELECTROLUX HOME PRODUCTS www.electrolux.com.au SERVICE NEW ZEAlAND ELECTROLUX (NZ) Limited www.electrolux.co.nz FOR SPARE PARTS or to find the address of your nearest state spare parts centre in Australia PlEASE CAll 13 13 50 For the cost of a local call (Australia only) FOR SPARE PARTS or to find the address of your nearest state spare parts centre in New Zealand FREE CAll 0800 10 66 20 (New Zealand only) 16 Electrolux Home Products Australia telephone: 1300 363 640 fax: 1800 350 067 email:[email protected] web:www.electrolux.com.au Electrolux Home Products New Zealand telephone: 0800 234 234 fax: 0800 363 600 email:[email protected] web:www.electrolux.co.nz The Thoughtful Design Innovator. Do you remember the last time you opened a gift that made you say “Oh! How did you know? That’s exactly what I wanted!” That’s the kind of feeling that the designers at Electrolux seek to evoke in everyone who chooses or uses one of our products. We devote time, knowledge, and a great deal of thought to anticipating and creating the kind of appliances that our customers really need and want. This kind of thoughtful care means innovating with insight. Not design for design’s sake, but design for the user’s sake. For us, thoughtful design means making appliances easier to use and tasks more enjoyable to perform, freeing our customers to experience that ultimate 21st century luxury, ease of mind. Our aim is to make this ease of mind more available to more people in more parts of their everyday lives, all over the world. So when we say we’re thinking of you, you know we mean just that. The “Thinking of you” promise from Electrolux goes beyond meeting the needs of today’s consumers. It also means we’re committed to making appliances safe for the environment—now and for future generations. Electrolux. Thinking of you. Share more of our thinking at www.electrolux.com.au or www.electrolux.co.nz P/No. 0342-001-610 Rev B © 2014 Electrolux Home Products Pty Ltd. ABN 51 004 762 341 EMAN_CeramicGlassHob_Feb14
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