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30106040GB.fm Page 1 Tuesday, April 24, 2007 6:00 PM CONTENTS BEFORE USING THE WASHING MACHINE PRECAUTIONS AND GENERAL RECOMMENDATIONS DESCRIPTION OF THE WASHING MACHINE DOOR CHILD SAFETY BEFORE THE FIRST WASH CYCLE PREPARATION OF THE WASHING DETERGENTS AND ADDITIVES REMOVING THE FILTER/DRAINING RESIDUAL WATER CARE AND MAINTENANCE TROUBLESHOOTING GUIDE AFTER-SALES SERVICE ACCESSORIES TRANSPORT/HANDLING ELECTRICAL CONNECTION 30106040GB.fm Page 2 Tuesday, April 24, 2007 6:00 PM BEFORE USING THE WASHING MACHINE 1.Removing the packaging and inspection • After unpacking, make sure that the washing machine is undamaged. If in doubt, do not use the washing machine. Contact After-Sales Service or your local retailer. • Check that the accessories and supplied parts are all present. • Keep the packaging materials (plastic bags, polystyrene parts, etc.) out of reach of children, as they are potentially dangerous. • If the appliance was exposed to the cold prior to delivery, keep it at room temperature for a few hours before operating. 5.Drain • Connect the drain hose to the siphon or hook it over the edge of a sink by means of the “U” bend supplied. • If the washing machine is connected to an integrated drainage system, ensure the latter is equipped with a vent to avoid simultaneous loading and draining of water (siphoning effect). 6.Electrical connection 2.Remove the transport bolts • The washing machine is fitted with transport bolts to avoid any possible damage to the interior during transport. Before using the machine, it is imperative that the transport bolts are removed. • After their removal, cover the openings with the 4 enclosed plastic caps. 3.Install the washing machine • Remove the protective film from the control panel (if available on your model). • Move the appliance without lifting it by the worktop. • Install the appliance on a solid and level floor surface, preferably in a corner of the room. • Make sure that all four feet are stable and resting on the floor and then check that the washing machine is perfectly level (use a spirit level). • In case of wooden or so-called “floating floors” (for instance certain parquet or laminate floors), place the appliance on a 60 x 60 cm sheet of plywood at least 3 cm in thickness which is secured to the floor. 4.Water inlet • Connect the water supply inlet hose in accordance with the regulations of your local water company. Cold water only • Water inlet: (if no other information on your programme chart) 3/4” threaded hose • Water tap: connector • Water pressure (flow pressure): 100-1000 kPa (1-10 bar). • Use only new hoses to connect the washing machine to the water supply. Used hoses must not be used and should be discarded. • Electrical connections must be carried out by a qualified technician in compliance with the manufacturer’s instructions and current standard safety regulations. • Data regarding voltage, power consumption and protection requirements is given on the inside of the door. • The appliance must be connected to the mains by means of a socket with an earth connection in accordance with current regulations. The washing machine must be earthed by law. The manufacturer declines all liability for damage to property or injury to persons or animals, deriving directly or indirectly from failure to observe the directions. • Do not use extension leads or multiple sockets. • Before any maintenance on the washing machine disconnect it from the mains supply. • After installation, access to the mains plug or to disconnection from mains supply must be ensured at all times via a double-pole switch. • Do not operate the washing machine if it has been damaged during transport. Inform the After-Sales Service. • Mains cable replacement is only to be carried out by After-Sales Service. • The appliance must only be used in the household for the prescribed uses. Minimum housing dimensions: Width: Height: Depth: GB 2 600 mm 850 mm 600 mm 30106040GB.fm Page 3 Tuesday, April 24, 2007 6:00 PM PRECAUTIONS AND GENERAL RECOMMENDATIONS 1.Packaging • Do not leave the appliance plugged in when not in use. • Turn off the tap when not in use. • Before any cleaning and maintenance switch off the machine or disconnect it from the mains. • Never open the door forcibly or use it as a step. • Children must not be allowed to play with the washing machine or to climb into the drum (see also the following page chapter “Child Safety”). • If necessary, the power cable may be replaced with an identical one obtained from our AfterSales Service. The power cable must only be replaced by a qualified technician. • The packaging material is entirely recyclable, and marked with the recycling symbol . Adhere to current local regulations when disposing of packaging material. 2.Disposing of packaging and scrapping old washing machines • The washing machine is built from reusable materials. It must be disposed of in compliance with current local waste disposal regulations. • Before scrapping, remove all detergent residues and cut off the power cable so that the washing machine is made unusable. • This appliance is marked according to the European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. 4.Energy saving tips The symbol on the product, or on the documents accompanying the product, indicates that this appliance may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal must be carried out in accordance with local environmental regulations for waste disposal. For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product. 3.Safety instructions • The washing machine is appropriate for indoor use only. • Do not store flammable fluids near the appliance. • If you want to place a dryer on top of your washing machine, first contact our After-Sales Service or your specialist dealer to verify if this is possible. Placing a dryer on your washing machine is only admitted by using an appropriate stacking kit available through our After-Sales Service or your specialist dealer. • Achieve the best use of energy, water, detergent and time by using the recommended maximum load size. • Do not exceed the detergent dosages indicated in the manufacturer’s instructions. • The Eco-Ball - a special system in the outlet - will prevent detergent loss from the drum to avoid detergent loss into the environment. • Use “Prewash” for heavily soiled laundry only! Save detergent, time, water and energy consumption by not selecting “Prewash” for slight to normally soiled laundry. • Pretreat stains with stain remover or soak driedin stains in water before washing to reduce the necessity of a hot wash programme. • Save energy by using a 60° C instead of a 95° C wash programme or a 40° C instead of a 60° C wash programme. • Save energy and time by selecting a high spin speed to reduce the water content in laundry before using a tumble dryer (for machines with adjustable spin speed). 5.EC Declaration of Conformity • The appliance conforms to the following European Standards: 73/23/EEC Low voltage directive 89/336/EEC Electromagnetic Compatibility Directive 93/68/EC CE Marking Directive . GB 3 30106040GB.fm Page 4 Tuesday, April 24, 2007 6:00 PM DESCRIPTION OF THE WASHING MACHINE 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 1. 2. 3. 4. 5. 6. 7. 8. 8 Worktop Control panel Detergent dispenser Service plate (inside the door) Door Child safety device (if provided, inside the door) Pump access behind plinth or cover (depending on the model) Adjustable feet DOOR To open the door, hold the door handle, press the inside handle (if available on your model) and pull the door. Close the door by pressing it without excessive force until it clicks shut. CHILD SAFETY To protect the appliance against improper use, turn the plastic screw on the interior of the door by using a coin. • Slot vertical: the door will not lock. • Slot horizontal - normal position: the door can be locked again. BEFORE THE FIRST WASH CYCLE To remove any residual water used in testing by the manufacturer, we recommend that you carry out a short wash cycle without laundry. 1. Open the tap. 2. Close the door. of the detergent dispenser. 3. Pour a little detergent (about 30 ml) into the main wash chamber 4. Select and start a short programme (see separate “Programme Chart”). GB 4 30106040GB.fm Page 5 Tuesday, April 24, 2007 6:00 PM PREPARATION OF THE WASHING 1.Sort the laundry according to... Stain removal • Type of fabric / care label symbol Cottons, mixed fibres, easy care/synthetics, wool, handwash items. • Colour Separate coloured and white items. Wash new coloured articles separately. • Loading Wash items of different sizes in the same load to improve washing efficiency and distribution in the drum. • Delicates Wash small items (e.g. nylon stockings, belts etc.) and items with hooks (e.g. bras) in a cloth bag or pillow case with zip. Always remove curtain rings or wash curtains with the rings inside a cotton bag. • Blood, milk, eggs etc. are generally removed by the automatic enzyme phase of the programme. • To remove red wine, coffee, tea, grass and fruit stains etc. add a stain remover to the main wash chamber of the detergent dispenser. • Pre-treat heavily-soiled areas with stain remover if necessary. 2.Empty all pockets Coins, safety pins etc. can damage your laundry as well as the appliance drum and tub. 3.Fasteners Close zips and fasten buttons or hooks; loose belts or ribbons should be tied together. Dyeing and bleaching • Only use dyes and bleaches that are suitable for washing machines. • Follow the Manufacturer’s instructions. • Plastic and rubber parts of the washing machine can be stained by dyes or bleaches. Loading the laundry 1. Open the door. 2. Load the articles one at a time loosely into the drum, without overfilling. Observe the load sizes given in the quick reference guide. Note: overloading the machine will result in unsatisfactory washing results and creased laundry. 3. Close the door. DETERGENTS AND ADDITIVES Keep detergents and additives in a safe, dry place out of the reach of children! The choice of detergent depends on: • Type of fabric (cottons, easy care/synthetics, delicate items, wool). Note: Use only specific detergents for washing wool. • Colour. • The wash temperature. • Degree and type of soiling. Remarks: • Any whitish residues on dark fabrics are caused by insoluble compounds used in modern phosphate-free powder detergents. If this occurs, shake or brush out the fabric or use liquid detergents. • Use only detergents and additives specifically produced for domestic washing machines. • When using descaling agents, dyes or bleaches for the pre-wash, make sure that they are suitable for use in domestic washing machines. Descalers could contain products which could damage your washing machine. • Do not use any solvents (e.g. turpentine, benzine). Do not machine wash fabrics that have been treated with solvents or flammable liquids. • Do not use liquid detergent for the main wash when having activated the “prewash” option (if available on your model). • Do not use liquid detergent when activating the “Start Delay” function (if available on your washing machine). Dosage Follow the dosage recommendations on the detergent pack. They depend on: • degree and type of soiling • size of wash full load: follow the detergent manufacturer’s instructions; half load: 3/4 the amount used for a full load; Minimum load (about 1 kg): 1/2 the amount used for a full load • water hardness in your area (ask for information from your water company). Soft water requires less detergent than hard water (refer to the water hardness table in the operating instructions). Notes: Too much detergent can result in excess foam formation, which reduces washing efficiency. If the washing machine detects too much foam, it may prevent spinning. Insufficient detergent may result in grey laundry in time and also calcifies the heating system, drum and hoses. GB 5 30106040GB.fm Page 6 Tuesday, April 24, 2007 6:00 PM Where to put detergent and additives Separator A The detergent drawer has three chambers (fig. “A”). Prewash Chamber • Detergent for the prewash Main Wash Chamber • Detergent for the main wash • Stain remover • Water softener ( Softener Chamber • Fabric softener • Liquid starch Pour additives only up to the “MAX” mark. Using chlorine bleach Hooks • Wash your laundry in the desired programme (Cotton, Synthetics), adding an appropriate amount of chlorine bleach to the SOFTENER chamber (close the detergent dispenser carefully). • Immediately after end of programme, start the “Rinse and Spin” programme to eliminate any residual bleach smell; if you want, you can add softener. Never put both chlorine bleach and softener into the softener chamber at the same time. ) } A Separator Guide Rails B 2 Using starch 3 • Select the “Rinse and Spin” programme and check that the spin speed is adjusted to not more than 800 rpm. 1 • Start the programme, pull out the detergent dispenser so that you can see approximately 3 cm of the softener chamber. • Pour the starch solution prepared into the softener chamber while the water is running into the detergent dispenser. How to position the separator in the main wash chamber for powder or liquid detergent C For use with powder detergent: place the separator in the higher position. Lift the separator until its top can be reclined. Place its hooks on the upper end of the back guide rails and slightly push the separator down to fix it (fig. “B” and “C”). A gap should remain between the separator and the bottom of the main wash chamber, if the separator has been correctly installed (fig. “B” and “C”). For use with liquid detergent: place the separator in the lower position. Secure the separator in the chamber using the front guide rails. Position the separator so that it touches the bottom of the main wash chamber (fig. “D”). GB 6 D 30106040GB.fm Page 7 Tuesday, April 24, 2007 6:00 PM REMOVING THE FILTER/DRAINING RESIDUAL WATER We recommend that you check and clean the filter regularly, at least two or three times a year. A Especially: • If the appliance is not draining properly or if it fails to perform spin cycles. • If the “Clean filter” indication lights up: IMPORTANT: make sure the water has cooled before draining the appliance. 1. Stop the appliance and unplug it. 2. Remove the plinth or open the cover (depending on the model) by using the separator of the detergent dispenser (fig. A / B). 3. Place a container beneath it. If your washing machine has the filter situated behind the plinth (see pictures “A” and “C”), use a broad and very flat container with a maximum height of 2 cm. 4. Open the filter but do not remove it completely. Slowly turn the filter counterclockwise (fig. C) until the water begins to drain out. 5. Wait until all the water has drained. 6. Now unscrew the filter completely and remove it. 7. Tilt the appliance forwards carefully to allow the water to flow out. 8. Clean the filter and the filter chamber. 9. Check that the pump rotor moves freely. 10. Re-insert the filter and screw it in clockwise as far as it will go. 11. Pour about 1 litre of water into the detergent drawer to reactivate the “Eco system”. Check that the filter is inserted properly and securely. 12. Reinstall the plinth or the cover, depending on the model. 13. Plug in the appliance again. 14. Select a programme and start it. GB 7 B C 30106040GB.fm Page 8 Tuesday, April 24, 2007 6:00 PM CARE AND MAINTENANCE Appliance exterior and control panel Door seal • Can be washed down with a soft, damp cloth. • A little neutral detergent (non abrasive) can also be used. • Dry with a soft cloth. • Clean with a damp cloth when necessary. • Check the condition of the door seal periodically. Appliance interior • After each washing, leave the door open for some time to allow the inside of the appliance to dry. • If you never or seldom wash your laundry at 95°C, we recommend to occasionally run a 95°C programme without laundry, adding a small amount of detergent, to keep the interior of the appliance clean. Filter • Check and clean the filter regularly, at least two or three times a year (see “Removing The Filter/ Draining Residual Water”). Water supply hose(s) • Check the hose(s) regularly for brittleness and cracks. • Regularly check and clean the mesh filter inside the inlet hose (see “Cleaning the mesh filter in the water supply hose(s)”). Do not use flammable fluids for cleaning the appliance. Detergent dispenser Clean the dispenser drawer and the dispenser compartment regularly, at least three or four times a year, to prevent detergent build-up: 1. Press the release lever in the main wash chamber downward and remove the dispenser drawer from the dispenser compartment. 2. Remove the cover grid from the softener chamber. Remove the separator from the main wash chamber by pulling it upward (see dark arrows). 3. Wash all the parts under running water. 4. Clean the dispenser compartment with a damp cloth. 5. Refit the separator and the cover grid in the dispenser drawer and push the drawer back into the dispenser compartment. GB 8 30106040GB.fm Page 9 Tuesday, April 24, 2007 6:00 PM Water supply hose(s) If a supply hose shows a damage, replace it by a new hose of the same type, available through our After-Sales Service or your specialist dealer. If your supply hose has a transparent hose coating (fig. “C”), periodically check the colour of the transparent coating. If the coating begins to turn red, this is an indication that the hose may have a leak and should be replaced. Contact our After-Sales Service team or specialist dealer to obtain a replacement hose. A Cleaning the mesh filter in the water supply hose(s) 1. Close the tap and loosen the inlet hose on the tap. 2. Clean the internal mesh filter and screw the water inlet hose back onto the tap. 3. Now unscrew the inlet hose on the rear of the washing machine. 4. Pull off the mesh filter from the washing machine connection with universal pliers and clean it. 5. Refit the mesh filter and screw the inlet hose on again. 6. Turn on the tap and ensure that the connections are completely water-tight. B Safety valve inspection window C GB 9 30106040GB.fm Page 10 Tuesday, April 24, 2007 6:00 PM TROUBLESHOOTING GUIDE Your washing machine is equipped with various automatic safety functions. These enable faults to be detected in good time and the safety system can react appropriately. These faults are frequently so minor that they can be removed within a few minutes. Problem Causes, Solutions, Tips Appliance does not start, • Plug is not properly inserted in socket. no indicator lamps are on • Socket or fuse does not function correctly (use a table lamp or similar appliance to test it). • the “On/Off” button has not been pressed (if available on your model). Appliance does not start • Door is not properly closed (see also “Child Safety”). although “Start/Pause” (if available on your • The “Lock buttons” feature has been activated has been pressed model). To unlock the buttons, push the temperature and the spin speed button simultaneously and hold them at least for 3 seconds. The key symbol on the display disappears and the programme can be started. Appliance stops during the • “Rinse hold” option is activated (if available on your model) and programme, and the (Anticrease) lights up in the programme sequence indicator “Start/Pause” light flashes terminate “Rinse hold” by pressing “Start/Pause” or by choosing and starting “Drain” programme. • Programme has been changed - reselect desired programme and press “Start/Pause”. • Programme has been interrupted and eventually door has been opened close door and restart programme by pressing “Start/Pause”. • The appliance’s safety system has been activated (see “Description of red indications”). • Water tap is not opened or water inlet hose is kinked (“Water tap closed” indication lights up). Detergent dispenser • Separator in main wash chamber is not correctly installed or not adapted contains residues from to use of powder and liquid detergent (see “Detergents And Additives”). detergent and/or additives • Water entering is not enough; the mesh filters of the water supply could be blocked (see “Care And Maintenance”). Appliance vibrates during • Transport bolts have not been removed; before using the machine, it spin cycle is imperative that the transport bolts are removed. • Appliance is not level / not standing firmly on all four feet (see separate “Installation Guide”). Final spin results are poor The appliance has an imbalance detection and correction system. If individual heavy items are loaded (e.g. bathrobes), this system may reduce the spin speed automatically or even interrupt the spin completely in order to protect the washing machine. • Heavy item(s) prevented spinning; add smaller articles of laundry and repeat spin cycle. • Excessive foam formation prevented spinning; select and start “Rinse & Spin” programme. Avoid excessive detergent dosing (see “Detergents And Additives”). • “Variable spin” button (if available on your model) has been set to a low spin speed, or “No spin” option (if available on your model) has been activated. Programme time initially Normal capacity of the appliance to adapt to factors that can have an effect displayed is lengthened / on the wash programme time, e.g.: Excess of foam formation, load shortened by a period of imbalance due to heavy items of laundry, prolonged heating time resulting time (only for appliances from reduced inlet water temperature. having a display which Due to such influences, the programme time is recalculated and updated if indicates the remaining necessary. On certain displays (depending on the model), an programme time) animation appears during such update periods. GB 10 30106040GB.fm Page 11 Tuesday, April 24, 2007 6:00 PM Description of red indications Red indication lights up (if fitted on your machine) “Water tap closed” “Clean pump” Red indication on display (if fitted on your machine) --- --- Description Causes Solutions Appliance has no or insufficient water supply. The “Start/Pause” light flashes. Check whether: • Water tap is fully open and water supply pressure is sufficient. • Kinks are present in the water inlet hose. • Mesh filter of water supply hose is blocked (see “Care And Maintenance”. • The water hose is frozen up. • The safety valve inspection window of your water supply hose is red (provided your appliance has a water supply hose as shown on picture “B” - see previous chapter “Care And Maintenance”); replace the hose by a new one available through our After-Sales Service or your specialist dealer. After problem has been removed, restart programme by pressing “Start/Pause”. If the fault occurs again, contact our After-Sales Service (see next chapter). Waste water is not pumped out. The appliance stops in the corresponding programme step; unplug it and check whether: • Kinks are present in the drain hose. • Filter or pump is blocked (see chapter “Removing The Filter/Draining Residual Water”; make sure the water has cooled before draining the appliance). • The drain hose is frozen up. After problem has been removed, select and start the “Drain” programme or push the “Reset” button for at least 3 seconds; afterwards restart the desired programme. If the fault occurs again, contact our After-Sales-Service (see next chapter). GB 11 30106040GB.fm Page 12 Tuesday, April 24, 2007 6:00 PM Red indication lights up (if fitted on your machine) Indication on time display (if fitted on your machine) Description Causes Solutions from “F02” to “F35” (except “F09”) “Electrical module fault” Select and start the “Drain” programme or push the “Reset” button for at least 3 seconds. “F09” “Water level too high” (after programme cancellation or false operating). Switch off the appliance (by pressing the “On/Off” button or by turning the programme selector to the “Off/O” position - depending on the model) and then switch it on again, select the programme “Drain” and start within 15 sec. “FA” “Waterstop fault” Switch off the appliance (by pressing the “On/Off” button or by turning the programme selector to the “Off/O” position - depending on the model), pull out mains plug and turn the water tap off. Tilt the appliance forward carefully to allow collected water to flow out from the bottom. Then: • Plug in the appliance again. • Turn the water tap on (if water immediately flows into the appliance without the appliance being started, there is a failure; turn off the tap and notify the After-Sales Service). • Select and start the desired programme again. “Fod” “Overfoaming” Too much foam interrupted the wash programme. • Select and start the “Rinse & Spin” programme. • Afterwards select and start the desired programme again, using less detergent. “Service” If any of the faults described above persist, unplug the appliance, turn off the water tap and contact our After-Sales Service (see next chapter). GB 12 30106040GB.fm Page 13 Tuesday, April 24, 2007 6:00 PM AFTER-SALES SERVICE Before contacting After-Sales Service: 1. Try to remedy the problem yourself (see “Troubleshooting Guide”). 2. Restart the programme to check whether the problem has solved itself. Specify: • The nature of the problem. • The washing machine model. • The service code (number after the word SERVICE). 3. If the washing machine continues to function incorrectly, call our After-Sales Service. The After-Sales Service sticker can be found inside the door. • Your full address. • Your telephone number and area code. After-Sales Service phone numbers and addresses are given on the guarantee card. Alternatively, consult the dealer where you purchased the appliance. ACCESSORIES For some models, you can obtain via our AfterSales Service or your specialist dealer: • a Pedestal Drawer which can be installed beneath your washing machine. It raises your machine to allow for more comfortable loading and unloading, as you now no longer need to bend as far to access the unit. Furthermore, it offers a great space-management tool and storage solution. • a Stacking Kit by means of which you can fix your dryer on top of your washing machine and thus effectively save space. Certain models are able to be installed under your kitchen worktop; in that case, please contact our After-Sales Service (see above). Be aware that: • the appliance MUST be installed under a continuous worktop. • according to the legal safety regulations, the installation of the appliance MUST be carried out by an authorized technician or by our After-Sales Service. • the appliance MUST be installed using the intermediate cover panel of the UBS Base Set which can be obtained from specialist dealers or our After-Sales Service. TRANSPORT/HANDLING Never lift the appliance by the worktop when transporting. Pull out the mains plug. Turn off the tap. Check that machine door and detergent dispenser are properly closed. Disconnect the inlet and drain hoses. Eliminate all water from the hoses and from the appliance (see “Removing The Filter/Draining Residual Water”). 6. Fit the transport bolts (obligatory). 1. 2. 3. 4. 5. GB 13 30106040GB.fm Page 14 Tuesday, April 24, 2007 6:00 PM ELECTRICAL CONNECTION For Great Britain only Warning - this appliance must be earthed Fuse replacement If the mains lead of this appliance is fitted with a BS 1363A 13amp fused plug, to change a fuse in this type of plug use an A.S.T.A. approved fuse to BS 1362 type and proceed as follows: 1. Remove the fuse cover (A) and fuse (B). 2. Fit replacement 13A fuse into fuse cover. 3. Refit both into plug. Important: The fuse cover must be refitted when changing a fuse and if the fuse cover is lost the plug must not be used until a correct replacement is fitted. Correct replacement are identified by the colour insert or the colour embossed in words on the base of the plug. Replacement fuse covers are available from your local electrical store. For the Republic of Ireland only The information given in respect of Great Britain will frequently apply, but a third type of plug and socket is also used, the 2-pin, side earth type. Socket outlet / plug (valid for both countries) If the fitted plug is not suitable for your socket outlet, Please contact After-Sales service for further instruction. Please do not attempt to change plug yourself. This procedure needs to be carried out by a qualified technician in compliance with the manufactures instructions and current standard safety regulations. GB 14
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