Whirlpool S20E RSS2V-A/G Instruction for Use

3gb33087.fm Page 3 Wednesday, February 11, 2004 5:47 PM
INSTRUCTIONS FOR USE
DESCRIPTION OF THE APPLIANCE
BEFORE USING THE REFRIGERATOR
INSTALLATION
HOW TO OPERATE THE REFRIGERATOR/
FREEZER
FREEZING
USE OF THE ICE AND WATER DISPENSER
(ON SOME MODELS)
USE OF THE DISPENSER LIGHT AND
DISPENSER LOCK (ON SOME MODELS)
AUTOMATIC ICE MAKER
COMMON ICE MAKER PROBLEMS
MAINTENANCE AND CLEANING
VACATION
TROUBLESHOOTING GUIDE/AFTER-SALES
SERVICE
WATER FILTRATION AND MONITORING
SYSTEM (ON SOME MODELS)
DISPOSAL OF YOUR OLD REFRIGERATOR
3
3gb33087.fm Page 4 Wednesday, February 11, 2004 5:47 PM
DESCRIPTION OF THE APPLIANCE
Freezer Compartment
S. Automatic ice maker
T. Grids
U. Bottom basket (on some models)
V. Top basket
W. Ice cube bucket
X. Freezer inner door insert
Y. Freezer inner door door tray
Z. Top inside light (and bottom inside light on
some models)
4
Refrigerator Compartment
A. Inside light
B. Midway light (on some models)
C. Adjustable shelf
D. Drawer lid
E. Drawer (on some models)
F. Crisper drawer
G. Crisper drawer adjustment
H. Meat drawer
I. Meat drawer adjustment
L. Compartment
M. Door tray (with bottle holder on some models)
N. 2 litre door tray (with bottle holder on some
models)
O. 0.75 litre door tray
P. Tray divider (on some models)
Q. Egg tray
R. Water filter (on some models)
3gb33087.fm Page 5 Wednesday, February 11, 2004 5:47 PM
BEFORE USING THE REFRIGERATOR
• After unpacking, make sure that the appliance
is undamaged and that the door closes
properly. Any damage must be reported to
your dealer within 24 hours after delivery of
the appliance.
• The packaging box is recyclable and is marked
with the recycling symbol
.
• The appliance is manufactured using
recyclable material. When scrapping, follow
the local disposal regulations for safeguarding
the environment. To avoid the risk of children
being trapped and therefore suffocating, do
not allow them to play or hide inside the
refrigerator.
Declaration of conformity
• This appliance is designed to store food and
is manufactured in conformity with
European directive No. 89/109/EEC.
• This appliance is designed, manufactured,
and retailed in compliance with:
Before scrapping, make the refrigerator
unusable by removing the doors and cutting
the power cable off. The appliance must be
delivered to an authorized collection centre
for the recovery of refrigerant gas.
• Make sure that the installation and the
electrical connection are carried out by a
qualified technician according to the
manufacturer’s instructions and local safety
regulations.
•
- the safety objectives of the Low Voltage
Directive 73/23/EEC;
- the protection requirements of the “EMC”
Directive 89/336/EEC amended by
Directive 93/68/EEC.
This appliance is CFC-free. For more
details, please refer to the rating plate on the
appliance.
Precautions and general recommendations
• Use the refrigerator compartment only for storing fresh
food and beverages and use the freezer compartment only
for storing frozen food, freezing fresh food and making ice
cubes.
• After installation, make sure that the refrigerator does not
stand on the power cable.
• Do not store glass containers with liquids in the freezer since
they may burst.
• Do not eat ice cubes or ice lollies immediately after taking
them out of the freezer since they may cause cold burns.
• Before carrying out any maintenance or cleaning, always
unplug the appliance or disconnect the power supply.
• Do not store or use gasoline or other flammable vapours
and liquids in the vicinity of this or any other appliance. The
fumes can create a fire hazard or explosion.
INSTALLATION
• Make sure that your refrigerator is not near a heat source.
• Install it in a dry and well ventilated room.
• To ensure proper ventilation leave a 1 cm space on both sides
and above the refrigerator.
• Clean the inside of the refrigerator before using it.
• Let the refrigerator stand (don’t move it) for at least one hour
before connecting it to the power supply.
• The appliance should be connected to a water supply that
delivers drinkable or chemically purified water.
• Install and level the refrigerator on a floor strong enough to
take its weight and in an area suitable for its size and use.
• Do not use the refrigerator in an area where the room
temperature may fall below 13°C.
• Be careful not to damage the floors when you move the
appliance (e.g. parquet flooring).
5
3gb33087.fm Page 6 Wednesday, February 11, 2004 5:47 PM
HOW TO OPERATE THE REFRIGERATOR/
FREEZER
• Connect the appliance to the water supply and power supply
(see Installation manual).
• When the appliance is connected to the power supply, two
hyphens will appear on the freezer display until the optimal
temperature is reached. The refrigerator display will show a
temperature of 5°C (factory set).
• When the appliance is warm, the red alarm LED will blink and
the acoustic alarm will sound, indicating that the appliance has
not yet reached the optimal temperature for storage of
foodstuffs.
• Press the Reset button
to stop the acoustic alarm.
• The red LED
will stop blinking when the freezer
compartment reaches a sufficiently low temperature for food
storage. At this point it is possible to store food into the
freezer compartment.
• After being switched on, the refrigerator needs 2/3 hours to
reach the correct temperature to store a typical volume of
food in the refrigerator compartment.
IMPORTANT: If food is placed in the refrigerator before the
appliance has cooled completely, it may deteriorate. Turning
the refrigerator and freezer controls to a cooler than
recommended setting will not cool the compartments any
faster.
• Do not place food near the air vents in the refrigerator
compartment.
• A built-in exterior moisture control continuously guards
against moisture build-up on the front edges. Do not be
alarmed if these edges sometimes feel warm to the touch.
• The inside light switches on when both doors are opened.
6
3gb33087.fm Page 7 Wednesday, February 11, 2004 5:47 PM
Guide to the refrigerator/freezer and ice/water dispenser control panel
Standby
When button
is pressed, the appliance switches to
standby. This function deactivates both the refrigerator and
freezer compartments.
When the standby function is activated, two green dots will
appear on both of the displays.
To restore the previous setting, carry out the same procedure
until the previous temperatures appear on both of the
displays.
When the appliance is on standby the light inside the
refrigerator compartment is off.
Remember that this operation does not disconnect the
appliance from the power supply.
Fast freezing
This function must be activated before freezing fresh food.
To activate the function press the specific button (yellow LED
lights up). The function switches off automatically after 24
hours or manually by pressing the button again.
When this function is activated, the meat drawer slider must
be set to “vegetables”.
Freezer compartment display
Shows the freezer compartment temperature setting.
The set T° is stored and will automatically be restored even
after a power failure or if the appliance is switched off by
pressing the standby button.
Freezer compartment temperature selection and
control
To change the internal temperature press buttons
until
the desired value is reached and shown on the display.
Refrigerator compartment display
Shows the refrigerator compartment temperature setting.
The set T° is stored and will automatically be restored even
after a power failure or if the appliance is switched off by
pressing the standby button.
Refrigerator compartment temperature selection and
control
To change the internal temperature press buttons
until
the desired value is reached and shown on the display.
Fast cooling
Switches on the Fast Cooling function and shows its operating
status. Use this function to chill the fresh food stored in the
refrigerator compartment rapidly. The function switches on
when the button (yellow LED) lights up and switches off
automatically after 6 hours or manually by pressing the button
again.
7
3gb33087.fm Page 8 Wednesday, February 11, 2004 5:47 PM
Guide to the refrigerator/freezer and ice/water dispenser control panel
Vacation
This function turns off the refrigerator compartment if you
are going away for some time. To activate the function press
button
(yellow LED lights up).
T° disappears from the display and a green dot appears.
To turn on the refrigerator compartment, press button
again.
Important:
After activating this function remove perishable food from
the refrigerator compartment and keep the door closed.
Freezer/Refrigerator Door Open Indicator Light
The refrigerator or freezer door symbol lights up (green
LED) when one or both of the doors are opened.
Alarms
In the event of an alarm, the acoustic alarm and indicator
lights are activated.
To switch off the acoustic alarm press button
.
Freezer T° alarm
The acoustic alarm will sound and the red LED will blink, T°
disappears from the display and two hyphens appear.
The alarm is activated when:
• The appliance is connected to the power supply for the first
time or after prolonged disuse.
• The freezer compartment T° is too high.
• The quantity of foods loaded into the freezer exceeds that
indicated on the data plate.
• The freezer door has been left open for a long time.
Power failure alarm
The maximum T° reached during a power failure blinks on
the freezer display.
The red alarm LED lights up and the acoustic alarm sounds at
the same time.
The alarm is activated when:
• A prolonged power failure takes place, causing the internal
temperature of the freezer to increase to values that cannot
guarantee safe storage of food.
To disable the alarm:
• Press the reset button
.
• The display will show the preset temperature.
Note
Check the state of the food in both compartments before
refreezing or using it!
Operation alarms
If the acoustic alarm sounds and the display shows letters,
contact the Whirlpool After-sales Service.
8
3gb33087.fm Page 9 Wednesday, February 11, 2004 5:47 PM
Guide to the refrigerator/freezer and ice/water dispenser control panel
Freezer/Refrigerator Door Open Alarm
The refrigerator or freezer door symbol (or both) blinks
(green LED), the acoustic alarm sounds and the red LED
lights up.
The alarm is activated when:
• One or both of the doors are left open for more than
2 minutes. If the door is not closed, the acoustic alarm will
sound again after two minutes.
To stop the alarm:
Close the door/s or press the reset button
.
Control panel lock function
This function prevents anyone from inadvertently changing
settings or switching off the appliance.
• To lock the panel, press the fast freeze button
on the
left hand side of the control panel and the fast cooling
button
on the right hand side of the control panel
simultaneously for about 3“ until the yellow LED lights up
and the acoustic signal sounds.
• To unlock the control panel, carry out the same operation
until the yellow LED turns off.
9
3gb33087.fm Page 10 Wednesday, February 11, 2004 5:47 PM
Guide to the refrigerator/freezer and ice/water dispenser control panel
Ice maker on/off
This function enables/disables the production of ice.
To dispense ice
The function is activated when the symbol is alight. Press the
button to select the desired type of ice (cubes or crushed).
The symbol will light up (yellow LED).
Light
The dispenser has a night light. This feature can be enabled/
disabled by pressing the specific button or one of the two
dispenser levers (water, ice).
Ice maker control panel lock
The ice/water dispenser can be turned off for easy cleaning
or to prevent accidental dispensing by children and pets.
To lock the control panel, press buttons “Icemode”
and
“ simultaneously for 3” until the symbol
lights up and
the acoustic signal sounds.
If any button is pressed when the control panel is locked, an
acoustic signal will sound and the yellow LED
will blink.
To unlock the control panel, repeat the operation.
Note: The lock feature does not shut off power to the
appliance, to the ice maker or to the light. It simply
deactivates the dispenser levers.
10
3gb33087.fm Page 11 Wednesday, February 11, 2004 5:47 PM
Guide to the refrigerator/freezer and ice/water dispenser control panel
Water filter indicator light function (if present)
The water filter indicator light indicates when to change the
water filter cartridge.
When the light changes from green to yellow, this means that
it is almost time to change the water filter cartridge (90% of
the filter life has been used).
The water filter cartridge should be replaced when the
water filter indicator light changes to red.
After changing the water filter cartridge, reset the water
filter indicator light by pressing the corresponding switch
for 3 seconds.
The indicator light will change from red to green when the
system is reset.
Dispensing water
To dispense water press a glass against the water dispenser
lever and to stop dispensing remove the glass; the light inside
the dispenser turns on simultaneously and turns off when the
lever is released.
Hold the edge of the glass close to the dispenser opening so
water does not spill out of the glass. The water tank is
located in the refrigerator compartment behind the two
lower drawers.
Note:
Pressing hard will not make the water dispenser operate
faster or produce greater quantities.
11
3gb33087.fm Page 12 Wednesday, February 11, 2004 5:47 PM
Removal and rearrangement of the refrigerator and
freezer shelves
The shelves may be positioned to suit your particular
requirements.
The glass shelves are strong enough to hold bottles, milk cartons
and heavy food; nonetheless, avoid banging these down on the
shelves.
To remove the shelves:
Slide the shelf out until it stops, then lift it up and remove it.
Removal of the fruit and vegetable drawer or the meat
drawer:
• Slide the drawer out until it stops;
• With one hand underneath the drawer, lift it and pull it out;
• The drawer will come out of its runners and can be pulled out
further;
• To remove completely, the drawer will need to be rotated:
front end up, back end down.
To remove the glass cover of the drawer
• Lift the front of the frame 10 cm, then with your other hand,
lift the back of the frame and pull it out.
To replace the glass cover of the drawer
• Insert the back of the frame in the supports on the
refrigerator walls and lower it back into place.
Meat drawer temperature control
• The cold air flows into the meat drawer through an opening
between the refrigerator and the freezer compartment.
In this way the temperature inside the meat drawer is lower
than in other parts of the refrigerator. Set the slider for higher
or lower airflow.
• If you wish to store vegetables in the meat drawer, move the
control all the way to the left to the vegetables setting.
This avoids possible frost damage to the vegetables.
• When the fast freeze function is activated, the slider must be
set to “vegetables”.
12
3gb33087.fm Page 13 Wednesday, February 11, 2004 5:47 PM
Fruit and vegetables drawer moisture control
• The control may be set to any position between LOW and
HIGH .
•
excludes damp air from the drawer for better preservation
of fruit and vegetables with peel.
•
keeps damp air inside the drawer for better preservation
of leafy vegetables.
Removal of the freezer compartment drawers
• Slide the drawer outwards until it stops.
• Lift the front to release the drawer from the retainer.
• Pull out the drawer completely.
Removal of the ice storage bucket
• Press the button located on the bottom side of the ice storage
bucket.
• Lift the bucket up, remove from the base and empty it.
• Replace the bucket in its seat in the freezer compartment
inner door.
13
3gb33087.fm Page 14 Wednesday, February 11, 2004 5:47 PM
FREEZING
The freezer compartment, marked with the symbol
, is
used for storing frozen food and freezing fresh or cooked food.
It can also be used for making ice cubes. The inner door of the
freezer, marked with the symbol **, is especially suitable for
storing ice cream or frozen food with short storage time.
The maximum quantity of food which can be frozen in a 24 hour
period, at an ambient temperature of 25°C, is stated on the
rating plate, inside the refrigerator.
For more efficient freezing, pre-freeze by pressing the fast
freeze button . After 24 hours place the food to be frozen on
the top shelf of the freezer compartment. Freezing of fresh food
and automatic ice making cannot be carried out at the same
time.
Therefore do not forget to stop the automatic ice maker by
pressing the On/Off button, located on the front panel of the
water and ice dispenser.
• See the operating instructions in chapter “Automatic ice
maker”.
• When the fast freeze function is activated, the slider must be
set to “vegetables”.
14
3gb33087.fm Page 15 Wednesday, February 11, 2004 5:47 PM
USE OF THE ICE AND WATER DISPENSER
(ON SOME MODELS)
Your freezer dispenses both cubed and crushed ice. When the
appliance is switched on, the ice maker is activated and set to the
“Ice cube” function. Its symbol lights up (yellow LED). For
crushed ice, press the crushed ice button until the symbol lights
up. The button controls are designed for easy use and cleaning.
To dispense ice:
1.Press the button for the desired type of ice.
2.Press a sturdy glass against the ice dispenser lever. Hold the
glass close to the dispenser opening so ice does not fall outside
of the glass.
3.You do not need to apply a lot of pressure to the lever in
order to activate the ice dispenser. Pressing hard will not
make the ice dispenser operate faster or produce greater
quantities of ice.
4.To stop dispensing, remove the glass slowly so ice does not
fall outside of the glass.
5.Do not use a fine, fragile glass to collect ice.
NOTE:
The first few batches of ice cubes may have an off-taste; Throw
this ice away.
Ice is dispensed from the automatic ice maker bucket in the
freezer compartment. When the outside dispenser bar is
pressed, a trapdoor opens between the ice bucket and the
dispenser. When the glass is taken away from the dispenser bar,
the trapdoor closes.
The dispenser will not operate when the freezer compartment
door is open.
Large amounts of ice cubes should be taken directly from the
bucket, not through the dispenser.
For crushed ice, cubes are crushed before being dispensed. This
may cause a slight delay in dispensing crushed ice. Noise from
the ice crusher is normal, and pieces of ice may vary in size.
When changing from crushed ice to ice cubes, a small quantity of
crushed ice will be dispensed along with the first cubes.
After starting the appliance, it generally takes overnight before
the first ice cubes are ready.
• If the dispenser does not dispense ice when you press the bar,
change the ice selection from ice cubes to crushed ice or vice
versa, (see figure) so as to remove any ice blocks.
• If the dispenser still does not dispense ice, wait two minutes
and repeat this operation.
• If there is condensation in the ice/water dispenser area, press
the corresponding button (marked A in the figure) to activate
the anti-condensation device.
15
3gb33087.fm Page 16 Wednesday, February 11, 2004 5:47 PM
To dispense water:
After the water dispenser has been switched on, throw the first
glasses of water away, then the water can be used.
Repeat this operation whenever water has not been dispensed
for a long time.
You do not need to apply a lot of pressure to the lever in order
to activate the dispenser. Hold the edge of the glass close to the
dispenser opening. Remove the glass slowly so water does not
spill out of the glass.
Pressing hard will not make the water dispenser operate faster
or produce greater quantities.
USE OF THE DISPENSER LIGHT AND
DISPENSER LOCK (ON SOME MODELS)
The dispenser area has a night light.
It can be turned on and off by pressing the button
located at
the centre of the panel.
Your dispenser can be turned off for easy cleaning or to prevent
accidental dispensing by small children and pets.
To switch the dispenser off, press button
until symbols
turn off.
To switch the dispenser on again, repeat the operation.
The ice maker will automatically switch off when it finishes
making ice.
To turn off the water/ice dispenser, press the light button
and the ice selection button
simultaneously.
The light will automatically switch off when the control panel
Lock function is activated.
NOTE:
The lock feature does not shut off power to the appliance, to the
ice maker or to the light. It simply deactivates the dispenser
levers.
16
3gb33087.fm Page 17 Wednesday, February 11, 2004 5:47 PM
AUTOMATIC ICE MAKER
Useful hints on the automatic ice maker
To turn the ice maker on/off, press the On/Off button
.
If the freezer compartment door is open, make sure the inside
flap is not blocked as it serves as lock sensor that shuts off the
transfer of ice from the automatic ice maker into the bucket
installed in the door.
To remove and replace the ice bucket:
1.Place four fingers in bucket base opening and rest thumb on
the release button.
2.Holding the base of the bucket with both hands, press the
release button and lift the bucket up and out. It is not
necessary to turn the ice maker control to the OFF position.
The ice maker will not produce ice without the bucket
installed in the door.
• Normal Ice Production should produce approximately 7 to
9 batches of ice in a 24-hour period.
Ice bucket care:
1.Empty the bucket. Use warm water to melt the ice if
necessary. Never use anything sharp to break up the ice in
the bucket. This can cause damage to the ice bucket and the
dispenser mechanism.
2.Wash the ice bucket with a mild detergent, rinse well and dry
thoroughly.
Do not use harsh or abrasive cleaners or solvents.
NOTE: Do not turn the ice maker on until it is connected to the
water supply.
• It is normal for ice cubes to be stick together at the corners.
They can be separated easily.
• The ice maker will not operate until the freezer compartment
is cold enough to make ice.
This can take overnight.
• Good water quality is important for good ice quality. Water
softener chemicals such as salt can damage the ice maker and
lead to poor quality ice.
17
3gb33087.fm Page 18 Wednesday, February 11, 2004 5:47 PM
COMMON ICE MAKER PROBLEMS
PROBLEM
CAUSE
SOLUTION
The dispenser does not work.
The freezer compartment door
is open.
Close the freezer compartment
door.
The ice bucket is not properly
installed.
Make sure that the bucket is
pushed all the way in.
The dispenser has not been
used for extended periods,
causing the ice cubes to melt
together.
Shake the bucket occasionally to
keep cubes separate and to
increase storage capacity.
Throw old ice cubes away and
make a new supply.
The ice dispenser lever has
been held in for too long.
Wait about 3 minutes for the
dispenser motor to reset.
Large amounts of ice should be
taken from the bucket, not
through the dispenser.
Ice absorbs airborne odours.
New ice should be made.
Throw old ice away and make a
new supply.
Water quality.
Store excess ice in a covered
container.
Water containing minerals may
require a filter.
Food not properly wrapped.
Wrap food properly.
The ice bucket and the freezer
compartment may need
cleaning.
Clean the ice bucket and the
freezer.
Follow instructions for a proper
water supply to ice maker.
Plumbing connections to ice
maker.
The first few batches of ice
from a new ice maker may have
an off-taste. Throw the first few
batches away and make a new
supply.
The ice dispenser stops
working.
Off-taste or odour to ice.
NOTE: Only use cubes from the ice maker.
18
3gb33087.fm Page 19 Wednesday, February 11, 2004 5:47 PM
MAINTENANCE AND CLEANING
Before any cleaning or maintenance operation, unplug the
appliance from the mains or disconnect the electrical power
supply.
Periodically clean the refrigerator and freezer compartments
with a sponge dampened in a solution of lukewarm water and
vinegar. Rinse and dry. Never use detergents or abrasives.
Never clean refrigerator parts with flammable fluids. The fumes
can create a fire hazard or explosion.
Clean the outside with a sponge dampened in lukewarm water.
Dry with a soft cloth.
• Do not use steam cleaners
• Clean the condenser and seal.
NOTE: The refrigeration system pipes are located near the
defrost pan and can become hot. Periodically clean them with a
vacuum cleaner.
Always disconnect the refrigerator from the power supply
before replacing any light bulbs.
Removal of the refrigerator light cover:
• Loosen the screw that secures the light cover.
• Pull downwards and slide the cover towards the rear of the
refrigerator.
• Replace the bulb with one of the same type available only
from our After-sales Service Centre.
• Put the light cover back into place, repeat the above steps in
reverse order.
How to replace the freezer upper compartment bulb:
• Remove the light shield by pressing the side sections;
• remove the bulb and replace it with one of the same type
available only from our After-sales Service Centres or
authorized dealers;
• Put the light shield back into place, repeat the above steps in
reverse order.
How to replace the lower bulb in the refrigerator and
freezer compartments (on some models):
• remove the light shield by grasping its upper central part;
• pull the front and, at the same time, slightly turn the shield to
one side;
• remove the bulb and replace it with one of the same type
available only from our After-sales Service Centres or
authorized dealers.
To replace the light shield:
• grasp the upper central part of the light shield;
• insert the tabs of one side of the shield into the grooves;
• gently bend the light shield in the centre to insert the tabs on
the other side.
How to replace the dispenser bulb (on some models):
• grasp the bulb in the dispenser recess;
• remove the bulb and replace it with one of the same type
available only from our After-sales Service Centres or
authorized dealers.
19
3gb33087.fm Page 20 Wednesday, February 11, 2004 5:47 PM
VACATION
Short vacation
There is no need to disconnect the refrigerator from the power
supply if you will be away for less than three weeks. Use up
perishable food, freeze other food. If your appliance has an
automatic ice maker:
1.Turn it off;
2.shut off the water supply to the ice maker;
3.empty the ice bucket.
Long vacation
Remove all the food if you are going away for three weeks or
more. If your appliance has an automatic ice maker, turn off the
water supply to the ice maker at least a day before and as soon
as the last batch of ice cubes is produced, turn off the ice maker
and empty the ice bucket. Unplug the refrigerator and clean it,
rinse and dry. Fix some wooden or plastic wedges to the upper
part of both doors with adhesive tape and leave the doors open
enough for air to circulate inside both compartments. This will
prevent odour and mould from setting in.
Moving
• Take out all removable parts, wrap them well, and fix them
together with adhesive tape so that they do not bang together
or get lost.
• Tighten the front levelling screws.
• Close and fix both doors with adhesive tape and, again using
adhesive tape, fix the power cable to the appliance.
Power failure
In the event of a power failure, call the local office of your
Electricity Company and ask how long it is going to last.
1.In the event of a power cut for maximum 24 hours, both
doors of the appliance must be kept closed. This will
allow the stored food to stay cold as long as possible.
2.Should the power failure last more than 24 hours, remove all
frozen food and put it in a portable freezer with a key lock. If
this type of freezer is not available and, likewise, no artificial
ice packs are available, try to use up the food which is more
easily perishable.
3.Bear in mind that a full freezer compartment will stay cold
longer than a partially filled one.
Empty the ice bucket.
Furthermore, a freezer full of frozen meat will stay cold
longer than a freezer filled with pre-cooked food.
If ice crystals are still visible on the food, it may be frozen again
without running any risk, although flavour and aroma are likely
to be affected. If the condition of the food has deteriorated to
the point that refreezing it may be it risky, throw it away.
20
3gb33087.fm Page 21 Wednesday, February 11, 2004 5:47 PM
TROUBLESHOOTING GUIDE/AFTER-SALES
SERVICE
Before calling After-sales Service....
Performance problems often result from simple
things you can find and solve yourself without tools
of any kind.
If there is water in the defrost pan:
• This is normal in hot, damp weather. The pan can
even be half full. Make sure the refrigerator is
level so that the water does not overflow.
If your refrigerator does not work
• Is the power plug plugged into a live socket with
the proper voltage?
• Have you checked your home’s fuses?
If the edges of the refrigerator cabinet, which
come in contact with the door seal, are warm
to the touch:
• This is normal in hot weather when the
compressor is running.
If there are noises or vibrations
Most of the noises are normal. Hard surfaces like
the floor, walls, and cabinets can make the noises
seem louder. The following describes the most
common types of noises and what may be making
them.
• Slight hum
You may be hearing the refrigerator's fan motor and
moving air.
• Clicking noises
The thermostat clicks when the refrigerator stops
running and when it starts. The defrost timer clicks
when the defrost cycle starts and stops.
• Water noises
When the refrigerator stops running, you may hear
a gurgling noise in the pipes for a few minutes.
You may also hear the defrost water running into
the defrost water pan.
• Ice maker noises
Since your appliance has an ice maker, you may
hear buzzing (from the water valve), trickling water
and the clatter of the ice falling into the bucket.
If the light does not work:
• Have you checked your home’s fuses?
• Is the power plug plugged into a live socket with
the proper voltage?
• Has the light bulb burnt out?
In the case of burned out bulbs:
1. Always remove the power plug from the socket.
2. See chapter “Maintenance and Cleaning”.
If the motor seems to run too much:
• Is the condenser free of dust and fluff?
• Are the doors properly closed?
• Are the door seals properly fitted?
• On hot days or if the room is warm, the motor
naturally runs longer.
If the door has been opened a lot or if a large
amount of food has been stored, the motor will run
longer to cool down the interior.
If your ice maker does not work:
• Has the freezer had enough time to become
cold? With a new refrigerator this may take
overnight.
• Is the ice maker ON/OFF button set to ON?
• Is the water turned on? Is water getting to the ice
maker?
• Is there a water filter installed on the
refrigerator?
This filter may be clogged or installed incorrectly.
First, check the filter installation instructions to
ensure that the filter was installed correctly and
is not clogged. If installation or clogging is not a
problem, call a qualified technician.
21
3gb33087.fm Page 22 Wednesday, February 11, 2004 5:47 PM
Remember
Motor running time depends on different things:
number of door openings, amount of food stored,
temperature of the room, setting of the
temperature controls.
If you have followed the above checks and your
appliance still does not work properly, get in touch
with the After-sales Service, explaining the problem
and specifying the model and appliance service
number (given on the data plate).
If the refrigerator temperature is too high
• Are the refrigerator controls correctly set?
• Has a large amount of food been added to the
refrigerator or freezer?
• Check that the doors are not opened too often.
• Check that the doors close properly.
• Make sure that air flow vents inside the
compartment are not blocked, as this prevents
the circulation of cold air.
22
If there is moisture build-up
• Make sure that air flow vents inside the
compartment are not blocked, as this prevents
the circulation of air.
• Make sure that the food is properly packaged.
Dry any dampness on food containers before
placing them in the refrigerator.
• Check that the doors are not opened too often.
When the door is opened, humidity from the
room air enters the refrigerator. The more often
the door is opened, the faster humidity builds up,
especially when the room itself is very humid.
• If the room is very humid, it is normal for
moisture to build up inside the refrigerator.
• It is normal for droplets of water to form on the
back wall after the automatic defrost cycle.
If the doors do not open and close properly
• Check that food packages are not blocking the
door.
• Check that the pans, shelves, drawers and ice
maker are all positioned correctly.
• Check that the door seals are not dirty or sticky.
• Make sure that the refrigerator is level.
3gb33087.fm Page 23 Wednesday, February 11, 2004 5:47 PM
WATER FILTRATION AND MONITORING
SYSTEM (ON SOME MODELS)
The water filter indicator light
The water filter indicator light indicates when to change the
water filter cartridge. The light is located on the control panel.
When the light changes from green to yellow, this means that it
is almost time to change the water filter cartridge (90% of the
filter life has been used). The water filter cartridge should be
replaced when the water filter indicator light changes to red. Or
when water flow to your water dispenser or ice maker
decreases noticeably (See “Changing a water filter cartridge”
later in this section).
NOTE: Do not use with water that is microbiologically
unsafe or of unknown quality without adequate
disinfection before or after the system.
After changing the water filter cartridge, reset the water filter
indicator light by pressing the corresponding switch for 3
seconds.
The indicator light will change from red to green when the
system is reset.
Changing a water filter cartridge
The water filter is located below the freezer compartment
door.
1 Locate the water filter cartridge cap in the front base grille
below the freezer compartment door. Rotate the cap
counterclockwise to a vertical position and pull the cap and
filter cartridge out through the base grille.
NOTE: Since the cartridge contains water, some spilling may
occur.
2 Remove the cartridge cap by sliding it off the end of the old
cartridge. The cap will slide to the left or right. DO NOT
DISCARD THE CAP.
3 Take the new cartridge out of its packaging and remove the
protective cover from the o-rings.
4 Slide the cartridge cap onto the new cartridge as shown.
5 With cartridge cap in the vertical position, push the new filter
cartridge into the base grille until it stops. Rotate the cartridge
cap clockwise to a horizontal position.
6 RUN WATER THROUGH THE DISPENSER UNTIL THE
WATER RUNS CLEAR (about 9-14 litres or 6-7 minutes).
This will clean the system and clear air from the lines.
NOTE: As air is cleared from the system, water may spurt out
of the dispenser.
Ordering replacement filters
To order more water filter cartridges, please contact your
authorized Whirlpool dealer.
1
2
3
4
5
23
3gb33087.fm Page 24 Wednesday, February 11, 2004 5:47 PM
DISPOSAL OF YOUR OLD REFRIGERATOR
Entrapment and suffocation are not problems of the past. To a
child, a scrapped or abandoned refrigerator can be dangerous even if only left unattended for a few days. Before you dispose
of your refrigerator or freezer:
• Take off the doors.
• Leave the shelves in place so that children may not easily climb
inside.
24