Aeg-Electrolux 96901KFE-N 90F User Manual
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Aeg-Electrolux 96901KFE-N 90F gives you ultimate flexibility when cooking. The triple-zone cooking zone has various functions that help you save time and energy. Its different heat zones can be activated independently, adapting to different pot sizes. The touch control interface makes it easy to adjust the heat settings, and the residual heat indicator helps save energy by utilizing the residual heat to keep food warm. Furthermore, you'll appreciate its automatic warm-up function, letting you quickly and efficiently heat food.
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96901KFE-N Ceramic hob Installation and Operating Instructions Dear Customer, Please read these user instructions carefully and keep them to refer to later. Please pass the user instructions on to any future owner of the appliance. 1 3 2 2 The following symbols are used in the text: Safety instructions Warning! Notes that concern your personal safety. Important! Notes that show how to avoid damage to the appliance. Useful tips and hints Environmental information Contents Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Description of the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cooking surface layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touch Control sensor fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Residual heat indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 6 6 7 8 8 Operating the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the appliance on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting the heat setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . To switch the outside ring on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the STOP+GO function on and off. . . . . . . . . . . . . . . . . . . . . . . . . Locking/unlocking the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the automatic warm-up function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the child safety device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety cut-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 9 9 10 10 11 11 12 13 16 17 Tips on cooking and frying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cookware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Examples of cooking applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 18 18 19 Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 What to do if … . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Electrical Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Rating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service and Spare Parts 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 3 Operating Instructions 1 Safety instructions 3 5 Please comply with these instructions. If you do not, any damage resulting is not covered by the warranty. This appliance conforms with the following EU Directives: – 73/23/EEC dated 19.02.1973 Low Voltage Directive – 89/336/EEC dated 03.05.1989 EMC Directive inclusive of Amending Directive 92/31/EEC – 93/68/EEC dated 22.07.1993 CE Marking Directive Correct use • This appliance should be used only for normal domestic cooking and frying of food. • The appliance must not be used as a work surface or as a storage surface. • Additions or modifications to the appliance are not permitted. • Do not place or store flammable liquids, highly inflammable materials or fusible objects (e.g. plastic film, plastic, aluminium) on or near the appliance. Child safety • Small children must be kept away from the appliance. • Only let bigger children work on the appliance under supervision. • To avoid small children and pets unintentionally switching the appliance on, we recommend activation of the child safety device. General safety • The appliance may only be installed and connected by trained, registered service engineers, or competent persons. • Built-in appliances may only be used after they have been built in to suitable built-in units and work surfaces that meet standards. • In the event of faults with the appliance or damage to the glass ceramic (cracks, scratches or splits), the appliance must be switched off and disconnected from the electrical supply to prevent the possibility of an electric shock. • Repairs to the appliance must only be carried out by trained registered service engineers. 4 Safety during use • Overheated fat and oil can ignite quickly. When cooking with fat or oil (e.g. frying chips) do not leave the appliance unattended. • There is the risk of burns from the appliance if used carelessly. • Remove stickers and film from the glass ceramic. • Cables from electrical appliances must not touch the hot surface of the appliance or hot cookware. • Switch the cooking zones off after each use. Safety when cleaning • For cleaning, the appliance must be switched off and cooled down. • For safety reasons, the cleaning of the appliance with steam jet or high-pressure cleaning equipment is not permitted. How to avoid damage to the appliance • The ceramic glass can be damaged by objects falling onto it. • The edge of the ceramic glass can be damaged by being knocked by the cookware. • Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch the ceramic glass if pushed across the surface. • Objects that melt and things that boil over can burn onto the ceramic glass and should be removed straightaway. • To avoid damaging cookware and glass ceramics, do not allow saucepans or frying pans to boil dry. • Do not use the cooking zones with empty cookware or without cookware. 5 Description of the Appliance Cooking surface layout Single cooking zone Multi-purpose zone 1200W 1400/2200W Triple ring cooking zone 1050/1950/2700W Single cooking zone 1800W Control panel Single cooking zone 1800W Control panel layout ................. On/Off with power indicator Display Cooking zone indicators Heat setting selection Timer function Outside/middle ring Timer display On/Off STOP+GO Triple ring pilot light 6 Double ring pilot light Lock Outer ring On/Off Touch Control sensor fields The appliance is operated using Touch Control sensor fields. Functions are controlled by touching sensor fields and confirmed by displays and acoustic signals. Touch the sensor fields from above, without covering other sensor fields. Sensor field TIMER Function On / Off Switches appliance on and off Increase settings Increasing heat setting/time Decrease settings Decreasing heat setting/time Timer Timer selection Lock Locking/unlocking the control panel Stop+Go To switch the Keep Warm setting on/off Triple zone touch control Switches outside zones on and off Multi-purpose zone To switch the outside ring on and off 7 Displays Display ¾ u Description Cooking zone is switched off Keep warm setting Keep warm setting/STOP+GO function is set ¿ - Ç Heat settings Heat setting is set 2 - 6 Heating setting plus Intermediate heat setting is set decimal point a Automatic warm up function Automatic warm-up function is activated e Fault Malfunction has occurred h Residual heat Cooking zone is still hot l Child safety device Lock/child safety device is set. _ Safety cut-out Safety cut-out has been activated Residual heat indicator 1 3 8 Warning! Risk of burns from residual heat. After being switched off, the cooking zones need some time to cool down. Look at the residual heat indicator h . Residual heat can be used for melting and keeping food warm. Operating the appliance Switching the appliance on and off Control panel 3 Display Switch on Touch for 2 seconds ¾ / h Switch off Touch for 1 second h / none Pilot light lights up goes out After switching on, within approx. 10 seconds a heat setting or a function must be set, otherwise the appliance automatically switches itself off. Selecting the heat setting 3 Control panel Indicator To increase Touch u to Ç To decrease Touch Ç to ¾ To switch off Touch and at the same time ¾ The keep warm setting u lies between ¾ and ¿. It is used to keep food warm. 9 To switch the outside ring on and off 3 By switching the outside rings on or off, the effective heating surface can be matched to the size of the cookware. Before an outside ring can be switched on, the inside ring must be switched on. Triple cooking zone Sensor panel Power indicator To switch on middle ring Touch for 1-2 seconds. One power indicator is lit. To switch on outside ring Touch for 1-2 seconds. Two power indicators are lit. To switch off outside ring Touch for 1-2 seconds. Second power indicator goes out. To switch off middle ring Touch for 1-2 seconds. First power indicator goes out. Multi-purpose zone To switch on outside ring To switch off outside ring Sensor panel Power indicator Touch for 1-2 seconds. is lit Touch for 1-2 seconds. goes out Switching the STOP+GO function on and off The STOP+GO function simultaneously switches all cooking zones that are switched on to the keep warm setting and then back to the heat setting that was previously set. This function can be used to briefly interrupt and then continue the cooking process e.g. to take a telephone call. 3 3 10 Control panel Display To switch on Touch STOP+GO u To switch off Touch STOP+GO heat setting that was previously set (not automatic warm up function) Timer functions are not stopped by STOP+GO. STOP+GO locks the whole control panel except the sensor field . Locking/unlocking the control panel The control panel, with the exception of the “On/Off” sensor field, can be locked at any time in order to prevent the settings being changed e.g. by wiping over the panel with a cloth. 3 Control panel Display Switch on Touch l (for 5 seconds) Switch off Touch previously set heat setting When you switch the appliance off, the locking function is automatically switched off. Using the automatic warm-up function All cooking zones are equpped with an automatic warm up function When setting a heat setting using , when starting from ¾, the cooking zone switches to full power for a certain amount of time and then automatically switches back to the heat setting set. 3 3 Control panel possible heat settings Display Switch on (only when starting at ¾) Touch ¿ to Æ a (after 5 seconds) Switch off Touch Æ to ¿ / u Æ to u Not used Touch Ç to u Ç to u If during the automatic warm up a a higher heat setting is selected, e.g. from Á to Ã, the automatic warm up is adjusted. If there is still residual heat on the cooking zone (display h), the automatic warm up is not performed. 11 The length of time that the automatic warm up function operates depends on the heat setting selected. Heat setting Length of the Intermediate Length of the automatic warm up heat automatic warm [min:sec] setting up [min:sec] v 0:30 1 1:00 2 1:40 2. 2:40 3 4:50 3. 5:30 4 6:30 4. 8:10 5 10:10 5. 12:20 6 2:00 6. 2:30 7 3:30 8 4:30 9 --- Using the child safety device The child safety device prevents unintentional use of the appliance. Setting the child safety device Step Control panel 1. Switch on the appliance (Do not set a heat setting) 2. Touch 3. Touch Display/Signal ¾ until the signal sounds Acoustic signal l Appliance switches off. The child safety device is set. 12 Releasing the child safety device Step 1. Control panel Switch on the appliance 2. Touch 3. Touch Display/Signal l until the signal sounds Acoustic signal Appliance switches off. The child safety device is released. Overriding the child safety device The child safety device can be released in this way for a single cooking session; it remains activated afterwards. Step 1. 2. Control panel Switch on the appliance Touch and Display/Signal l at the same time ¾ / acoustic signal Until the appliance is next switched off, it can used as normal. Using the timer All cooking zones can use each use one of the two timer functions at the same time. 3 3 Function Condition Outcome after the time has elapsed Automatic cut-out a heat setting is set acoustic signal 00 flashes Cooking zone switches off Countdown timer cooking zones not in use acoustic signal 00 flashes If a cooking zone is switched off, the timer function set is also switched off. If a heat setting is set on this cooking zone in addition to a countdown timer, the cooking zone is switched off after the time set has elapsed. 13 Selecting a cooking zone Step 3 3 3 Control panel Indicator 1. Touch TIMER 1x Pilot light for the first cooking zone flashes 2. Touch TIMER 1x Pilot light for the second cooking zone flashes 3. Touch TIMER 1x Pilot light for the third cooking zone flashes 4. Touch TIMER 1x Pilot light for the fourth cooking zone flashes 5. Touch TIMER 1x Pilot light for the fifth cooking zone flashes The heat setting indicator of the selected cooking zone goes out, until the timer time is set. If the power indicator is flashing more slowly, the heat setting indicator appears again and the heat setting can be re-set or modified. If other timer functions are set, after a few seconds the shortest remaining time of all the timer functions is displayed and the corresponding pilot light flashes. Setting the time Step Control panel field Display 1. TIMER Select cooking Pilot light of the cooking zone sezone lected flashes 2. Touch or for the 00 to 99 minutes cooking zone selected After a few seconds the pilot light flashes more slowly. The time is set. The time counts down. 14 Switching off the timer function Step Control panel field Display 1. TIMER Select cooking zone Pilot light of the cooking zone selected flashes faster The time remaining is displayed 2. Touch for the The time remaining counts down to cooking zone select- 00. ed The pilot light goes out. The timer function for the selected cooking zone is switched off. Changing the time Step Control panel field Display 1. TIMER Select cooking zone Pilot light of the cooking zone selected flashes faster The time remaining is displayed 2. Touch or for 01 to 99 minutes the cooking zone selected After a few seconds the pilot light flashes more slowly. The time is set. The time counts down. Displaying the time remaining for a cooking zone Step Control panel field Display 1. TIMER Select cooking Pilot light of the cooking zone selectzone ed flashes faster The time remaining is displayed After a few seconds the pilot light flashes more slowly. 15 Switching off the acoustic signal Step Control panel field Acoustic signal 1. Touch TIMER Acoustic signal to acknowledge. Acoustic signal stops. Safety cut-out Cooking surface • If after switching on the cooking surface, a heat setting is not set for a cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off. • If one or more sensor fields are covered for longer than approx. 10 seconds, e.g. by a pan placed upon it, a signal sounds and the cooking surface switches off automatically. • If all cooking zones are switched off, the cooking surface automatically switches itself off after approx. 10 seconds. Control panel • When the appliance is switched off, if one or more of the sensor fields on the control panel are covered for more that 10 seconds, an acoustic signal sounds. The acoustic signal switches itself off automatically when the sensor fields are no longer covered. Cooking zones • If one of the cooking zones is not switched off after a certain time, or if the heat setting is not modified, the relevant cooking zone switches off automatically. 16 Heat setting Switches off after V, 1 - 2 6 hours 3 - 4 5 hours 5 4 hours 6 - 9 1.5 hours Power-Management The three cooking zones front left, front right and back right together have a maximum possible power available to them. If it looks like the maximum power of all three cooking zones is going to be exceeded, for example by turning on an additional cooking zone or by turning up a heat setting, the Power Management automatically reduces the power of another cooking zone. The power of the cooking zone that has been switched on for the longest time is reduced. For two minutes the indicator for this cooking zone changes between the previously set heat setting and the maximum possible heat setting at this time. After two minutes the actual heat setting is displayed. The following table shows the distribution of the maximum possible heat settings when all three cooking zones are on at the same time. 1st cooking zone 2nd cooking zone 1 - 6 8 9 7 7 9 8 8 8 17 Tips on cooking and frying 3 Information about acrylamides According to the latest scientific research, intensive browning of food, especially in products containing starch, may present a health risk due to acrylamide. Therefore we recommend cooking at low temperatures and not browning foods too much. Cookware • You can recognise good cookware from the bottoms of the pans. The bottom should be as thick and flat as possible. • Cookware made of enamelled steel or with aluminium or copper bottoms can leave discolourations on the ceramic glass surface which are difficult or impossible to remove. Energy saving 2 2 2 2 18 Always place cookware on the cooking zone before it is switched on. If possible, always place lids on the pans. Switch cooking zones off before the end of the cooking time, to take advantage of residual heat. Bottom of pans and cooking zones should be the same size. Examples of cooking applications The information given in the following table is for guidance only. Heat setting Cooking process 0 V suitable for Cook time Tips/Hints Off position Keeping food warm Keeping cooked foods warm as required Cover Melting Hollandaise sauce, melting butter, chocolate, gelatine 5-25 mins. Stir occasionally Solidifying Fluffy omelettes, baked eggs 10-40 mins. Cook with lid on 1-2 Simmering rice and milkAdd at least twice as based dishes much liquid as rice, stir 25-50 mins. Heating up ready-cooked milk dishes part way meals through cooking 2-3 Simmering 3-4 Steaming Steaming vegetables, fish 20-45 mins. Braising Braising meat With vegetables add only a little liquid (a few tablespoons) Steaming potatoes 20-60 mins. Use only a little liquid, e. g.: max. ¼ l water for 750 g of potatoes Cooking larger quantities of food, stews and soups 60-150 mins. Up to 3 l liquid plus ingredients 6-7 Gentle frying Frying escalope, veal cordon bleu, cutlets, rissoles, sausages, liver, roux, eggs, pancakes, doughnuts as required Turn halfway through cooking 7-8 Heavy frying Hash browns, loin steaks, steaks, Flädle (pancakes for garnishing soup) 5-15 mins. per pan Turn halfway through cooking 9 Boiling Searing Deep frying 4-5 Boiling Boiling large quantities of water, cooking pasta, searing meat (goulash, pot roast), deep frying chips 19 Cleaning and care 1 1 1 Take care! Risk of burns from residual heat. Important Sharp objects and abrasive cleaning materials will damage the appliance. Clean with water and washing up liquid. Important Residues from cleaning agents will damage the appliance. Remove residues with water and washing up liquid. Cleaning the appliance after each use 1. Wipe the appliance with a damp cloth and a little washing up liquid. 2. Rub the appliance dry using a clean cloth. Removing deposits 1. Place the scraper on the glass ceramic surface at an angle. 2. Remove residues by sliding the blade over the surface. 3. Wipe the appliance with a damp cloth and a little washing up liquid. 4. Rub the appliance dry using a clean cloth. Remove Type of dirt imme- when the appliance has diately cooled down sugar, food containing sugar yes --- plastics, tin foil yes --- limescale and water rings --- yes fat splashes --- yes shiny metallic discolorations --- yes using a scraper* cleaner for glass ceramic or stainless steel* *Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialist shops, supermarkets, the parts department of your local Service Force Centre or from www.shop.electrolux.co.uk 3 3 20 Remove stubborn residues with a cleaner for glass ceramic or stainless steel. Scratches or dark stains on the glass ceramic that cannot be removed do not however affect the functioning of the appliance. What to do if … Problem The cooking zones will not switch on or are not functioning Possible cause Remedy More than 10 seconds have Switch the appliance on passed since the appliance again. was switched on The child safety device is switched on l Deactivate the child safety device (See the section “Child safety device”) Several sensor fields were touched at the same time Only touch one sensor field Safety cut-out has been triggered Remove any objects that are lying on the control panel. Switch the appliance on again STOP+GO is activated u Switching off STOP+GO Acoustic signal sounds The control panel is wholly Remove objects. when appliance is switched or partly covered by oboff jects. The residual heat indicator The cooking zone was only If the cooking zone is supis not displaying anything on for a short time and is posed to be hot, call your therefore not hot local Service Force Centre. The automatic warm up function is not switching itself on There is still residual heat on the cooking zone h Let the cooking zone cool down The highest heat setting is set Ç The highest heat setting has the same power as the automatic warm up function The heat setting was set using the sensor field 1. Switching off the cooking zone 2. Set the cooking zone using the sensor field Acoustic signal sounds and The On/Off sensor field has Do not place any objects appliance switches itself on been covered up, e.g. by a on the control panel and then off again; after 5 cloth seconds another acoustic signal sounds Display changes between two heat settings Power Management is reducing the power of this cooking zone See section “Power Management“ in the chapter Operating the Appliance _ is lit Overheating protection for Switch off the cooking the cooking zone has been zone. Switch the cooking triggered zone on again 21 Problem e and number are displayed Possible cause Electronics fault Remedy Disconnect the appliance from the electrical supply for a few minutes (Take the fuse out of the house’s wiring system) If after switching on again, e is displayed again, call the customer service department e and minus are displayed Light rays that are too Briefly shade the control strong on the control pan- panel, for example with el, for example bright sun- the hand Acoustic signal light sounds, appliance switches itself off Switch appliance on (again) 1 3 If you are unable to remedy the problem by following the above suggestions, please contact your local Service Force Centre. Warning! Repairs to the appliance are only to be carried out by qualified service engineers. Considerable danger to the user may result from improper repairs. If the appliance has been wrongly operated, the visit from the service technician or dealer may not take place free of charge, even during the warranty period. Disposal 2 Packaging material 2 The packaging materials are environmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dispose of the packaging materials in the appropriate container at your local waste disposal facilities. Old appliance W on the product or on its packaging indicates that this The symbol product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product. 22 Installation Instructions Safety instructions 1 1 The laws, ordinances, directives and standards in force in the country of use are to be followed (safety regulations, proper recycling in accordance with the regulations, etc.) Installation may only be carried out by a qualified electrician. The minimum distances to other appliances and units are to be observed. A protective floor must be installed under the appliance. The cut surfaces of the worktop are to be protected against moisture using a suitable sealant. The sealant seals the appliance to the work top with no gap. The sealant seals the appliance to the work top with no gap. Do not use silicon sealant between the appliance and the work top. Avoid installing the appliance next to doors and under windows. Otherwise hot cookware may be knocked off the rings when doors and windows are opened. WARNING! Risk of injury from electrical current. • The electrical mains terminal is live. • Observe connection schematic. • Observe electrical safety rules. • Ensure anti-shock protection through correct installation by a qualified electrician. • The appliance must be connected to the electrical supply by a qualified electrician. IMPORTANT! Risk of injury from electrical current. Loose and inappropriate plug and socket connections can make the terminal overheat. • Have the clamping joints correctedly installed by a qualified electrician. • Use strain relief clamp on cable. • In the event of single-phase or two-phase connection, the appropriate mains cable of type H05BB-F Tmax 90° (or higher) must be used. • If this appliance’s mains cable is damaged, it must be replaced by a special cable (type H05BB-F Tmax 90°; or higher). Please contact your local Service Force Center for further advice. 23 A device must be provided in the electrical installation which allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm Suitable isolation devices include line protecting cut-outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors. Electrical Connection Diagram For UK only: 230V...240V~ 24 Assembly 25 26 27 28 Removal Rating Plate 96901KFE-N 55HGDAAAO 949 592 322 230 V 50 Hz 7,9 kW AEG - Electrolux 29 Warranty conditions Great Britain Standard guarantee conditions We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that: • The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate. • The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions. • The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us. • All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Company's property. • This guarantee is in addition to your statutory and other legal rights. • Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged. Exclusions This guarantee does not cover: • Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic. • Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom. • Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements. • Products of AEG manufacture which are not marketed by AEG. European Guarantee If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications: • The guarantee starts from the date you first purchased your product. • The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products. • This guarantee relates to you and cannot be transferred to another user. • Your new home is within the European Community (EC) or European Free Trade Area. • The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household. • The product is installed taking into account regulations in your new country. Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances. France Germany Italy Sweden UK 30 Senlis Nürnberg Pordenone Stockholm Luton +33 (0) 3 44 62 29 29 +49 (0) 800 234 7378 +39 (0) 800 117511 +46 (0) 8 672 5360 +44 (0) 8705 350 350 Service and Spare Parts If the event of your appliance requiring service, or if you wish to purchase spare parts, please contact Service Force by telephoning: 0870 5 929 929 Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www. serviceforce.co.uk Before calling out an engineer, please ensure you have read the details under the heading „What to do if...“ When you contact the Service Force Centre you will need to give the following details: 1. Your name, address and post code. 2. Your telephone number. 3. Clear and concise details of the fault. 4. The model and serial number of the appliance (found on the rating plate) 5. The purchase date. Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls. Customer Care For general enquiries concerning your AEG appliance, or for further information on AEG products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.aeg.co.uk. Customer Care Department For Customer Service in the Republic of Ireland please contact us at the adMajor Appliances dress below: AEG Domestic Appliances AEG/ Electrolux Group (Ire) Ltd Addington Way Long Mile Road/ Dublin 12 Luton Republic of Ireland Bedfordshire, LU4 9QQ Tel: 08705 350350 (*) Tel: +353 (0) 1 4090754 Email: [email protected] (*) Calls may be recorded for training purposes 31 From the Electrolux Group. The world´s No.1 choice. The Electrolux Group is the world´s largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more than 150 countries around the world. AEG Hausgeräte GmbH Postfach 1036 D-90327 Nürnberg http://www.aeg-electrolux.de © Copyright by AEG 822 925 910-A-071105-01 Subject to change without notice
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