IKEA OV23 User Manual
VALFRI
GB
ENGLISH
Please refer to the last page of this manual for the full list of IKEA appointed After Sales Service Provider and relative national phone numbers.
ENGLISH
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Contents
Subject to change without notice.
Safety information
Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and use causes injuries and damages.
Always keep the instructions with the appliance for future reference.
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Children and vulnerable people safety
This appliance can be used by children aged from 8 years and above and persons with physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
Do not let children play with the appliance.
Keep all packaging away from children and dispose of it appropriately.
Keep children and pets away from the appliance when it operates or when it cools down. Accessible parts are hot.
If the appliance has a child safety device, this should be activated.
Children shall not carry out cleaning and user maintenance of the appliance without supervision.
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Children aged 3 years and under must be kept away from this appliance when it is in operation at all times.
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General Safety
Only a qualified person must install this appliance and replace the cable.
WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised.
Always use oven gloves to remove or put in accessories or ovenware.
Before maintenance cut the power supply.
Ensure that the appliance is switched off before replacing the lamp to avoid the possibility of electric shock.
Do not use a steam cleaner to clean the appliance.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass door since they can scratch the surface, which may result in shattering of the glass.
If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard.
To remove the shelf supports first pull the front of the shelf support and then the rear end away from the side walls.
Install the shelf supports in the opposite sequence.
The means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
Only use the core temperature sensor recommended for this appliance.
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Safety instructions
Installation
Warning!
Only a qualified person must install this appliance.
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Follow the installation instruction supplied with the appliance.
• Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
• Do not pull the appliance by the handle.
• Keep the minimum distance from the other appliances and units.
• Make sure that the appliance is installed below and adjacent safe structures.
• The sides of the appliance must stay adjacent to appliances or to units with the same height.
Electrical connection
Warning!
Risk of fire and electrical shock.
• All electrical connections should be made by a qualified electrician.
• The appliance must be earthed.
• Make sure that the electrical information on the rating plate agrees with the power supply. If not, contact an electrician.
• Always use a correctly installed shockproof socket.
• Do not use multi-plug adapters and extension cables.
• Make sure not to cause damage to the mains plug and to the mains cable.
Should the mains cable need to be replaced, this must be carried out by our
Authorised Service Centre.
• Do not let mains cables touch or come near the appliance door, especially when the door is hot.
• The shock protection of live and insulated parts must be fastened in such a way that it cannot be removed without tools.
• Connect the mains plug to the mains socket only at the end of the installation.
Make sure that there is access to the mains plug after the installation.
• If the mains socket is loose, do not connect the mains plug.
• Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
• Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors.
• The electrical installation must have an isolation device which lets you disconnect the appliance from the mains at all poles.
The isolation device must have a contact opening width of minimum 3 mm.
• This appliance complies with the E.E.C.
Directives.
Use
Warning!
Risk of injury, burns and electrical shock or explosion.
• This appliance is for household use only.
• Do not change the specification of this appliance.
• Make sure that the ventilation openings are not blocked.
• Do not let the appliance stay unattended during operation.
• Deactivate the appliance after each use.
• Be careful when you open the appliance door while the appliance is in operation.
Hot air can release.
• Do not operate the appliance with wet hands or when it has contact with water.
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• Do not apply pressure on the open door.
• Do not use the appliance as a work surface or as a storage surface.
• Open the appliance door carefully. The use of ingredients with alcohol can cause a mixture of alcohol and air.
• Do not let sparks or open flames to come in contact with the appliance when you open the door.
• Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
• Do not use microwave function to preheat the oven.
Warning!
Risk of damage to the appliance.
• To prevent damage or discoloration to the enamel:
– do not put ovenware or other objects in the appliance directly on the bottom.
– do not put aluminium foil directly on the bottom of the appliance.
– do not put water directly into the hot appliance.
– do not keep moist dishes and food in the appliance after you finish the cooking.
– be careful when you remove or install the accessories.
• Discoloration of the enamel has no effect on the performance of the appliance.
• Use a deep pan for moist cakes. Fruit juices cause stains that can be permanent.
• This appliance is for cooking purposes only. It must not be used for other purposes, for example room heating.
• Always cook with the oven door closed.
• If the appliance is installed behind a furniture panel (e.g. a door) make sure the door is never closed when the appliance is in operation. Heat and moisture can build up behind a closed furniture panel and cause subsequent damage to the appliance, the housing unit or the floor. Do not close the furniture panel until the appliance has cooled down completely after use.
Care and Cleaning
Warning!
Risk of injury, fire, or damage to the appliance.
• Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket.
• Make sure the appliance is cold. There is a risk that the glass panels can break.
• Replace immediately the door glass panels when they are damaged. Contact the Authorised Service Centre.
• Be careful when you remove the door from the appliance. The door is heavy!
• Clean regularly the appliance to prevent the deterioration of the surface material.
• Fat and food remaining in the appliance can cause fire and electric arcing when the microwave function operates.
• If you use an oven spray, obey the safety instructions on the packaging.
Internal light
• The type of light bulb or halogen lamp used for this appliance is only for household appliances. Do not use it for house lighting.
Warning!
Risk of electrical shock.
• Before replacing the lamp, disconnect the appliance from the power supply.
• Only use lamps with the same specifications.
Disposal
Warning!
Risk of injury or suffocation.
• Disconnect the appliance from the mains supply.
• Cut off the mains electrical cable close to the appliance and dispose of it.
• Remove the door to prevent children and pets to get closed in the appliance.
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• Packaging material :
The packaging material is environmentally-friendly and recyclable.
Plastic parts are marked with international abbreviations such as PE,
PS, etc. Dispose of the packaging material in the containers provided for this purpose at your local waste management facility.
Installation
Warning!
Refer to Safety chapters.
Assembly
Refer to the Assembly Instructions for the installation.
Electrical installation
Warning!
Only a qualified person must do the electrical installation.
Service
• To repair the appliance contact an
Authorised Service Centre.
• Use original spare parts only.
The manufacturer is not responsible if you do not follow the safety precautions from the
Safety chapters.
This appliance is supplied without a main plug and a main cable.
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Product description
General overview
1 2 3 4 5 6 7 8
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1
3
2
5
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1
9
10
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1
Control panel
2
Knob for the top oven functions
3 Temperature indicator for the top oven
4
Knob for the top oven temperature
5
Electronic programmer
6
Knob for the main oven functions
7 Knob for the main oven temperature
8
Temperature indicator for the main oven
9
Air vents for the cooling fan
10
Rating plate
11
Socket for the core temperature sensor
12
Fan
13
Shelf support, removable
14
Shelf positions
15
Lamp
16
Grill
Accessories
• Wire shelf x 2
For cookware, cake tins, roasts.
• Baking tray x 1
For cakes and biscuits.
• Grill- / Roasting pan x 1
To bake and roast or as pan to collect fat.
Before first use
Warning!
Refer to Safety chapters.
• Core temperature sensor x 1
To measure how far the food is cooked.
• Panel shield x 1
It prevents control panel damage because of heat, while grilling with the oven door open.
Initial Cleaning
Remove all accessories and removable shelf supports from the appliance.
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Refer to "Care and cleaning" chapter.
Clean the appliance before first use.
Put the accessories and the removable shelf supports back to their initial position.
Setting the time
You must set the time before you operate the oven.
Only the top oven works without the set time.
The indicator for the Time of day function flashes when you connect the appliance to the electrical supply, when there was a power cut or when the timer is not set.
Press the or button to set the correct time.
After approximately five seconds, the flashing stops and the display shows the time of day you set.
Changing the time
You cannot change the time of day if the Duration or End function operates.
Press again and again until the indicator for the Time of Day function flashes.
To set a new time, refer to "Setting the time".
Preheating
Preheat the empty appliance to burn off the remaining grease.
Preheat the two ovens. Heat up one oven at a time.
Set the functions listed below, if applicable.
1. Set the function and the temperature to 250ºC.
Let the appliance operate for 1 hour.
2. Set the function and the temperature to 250ºC.
Let the appliance operate for 15 minutes.
3. Set the function and the temperature to 250ºC.
Let the appliance operate for 15 minutes.
Accessories can become hotter than usual.
The appliance can emit an odour and smoke. This is normal. Make sure that the airflow is sufficient.
Using the Mechanical child lock
The appliance has the child lock installed and activated. It is below the control panel on the right side.
To open the oven door with the child lock installed, pull the child lock handle up as shown in the picture.
Close the oven door without pulling the child lock.
To remove the child lock, open the oven door and remove the child lock with the torx key. The torx key is in the oven fitting bag.
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Daily use
Warning!
chapters.
Refer to Safety
Activating and deactivating the appliance
1. Turn the knob for the oven functions to an oven function.
2. Turn the knob for the temperature to a temperature.
Top oven functions
Symbol Oven function
Off position
The temperature indicator comes on while the temperature in the appliance increases.
3. To deactivate the appliance, turn the knob for the oven functions and the knob for the temperature to the Off position.
The appliance is off.
Application
Light To activate the lamp without a cooking function.
It can be used with residual heat in final cooking phase to save energy.
To bake and roast food on 1 shelf position.
Conventional (Top and Bottom Heat)
Fast Grilling To grill flat food in large quantities and to toast bread.
Main oven functions
Symbol Oven function
Off position The appliance is off.
Application
Light
Forced Air Cooking
To activate the lamp without a cooking function.
It can be used with residual heat in final cooking phase to save energy.
To bake on up to 2 shelf positions at the same time and to dry food. When you use this function, decrease the oven temperature by 20 - 40 °C from the standard temperatures you use for cooking with the function Conventional (Top and Bottom Heat).
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Symbol Oven function
Bread and Pizza Baking
Application
To bake food on 1 shelf position for a more intensive browning and a crispy bottom. When you use this function, decrease the oven temperature by 20
- 40 °C from the standard temperatures you use for cooking with the function Conventional (Top and
Bottom Heat).
To bake and roast food on 1 shelf position.
Conventional (Top and Bottom Heat)
Bottom Heat To bake cakes with crispy bottom and to preserve food.
Defrost
Grilling
To defrost frozen food.
The knob for the temperature must be in the off position.
To grill flat food and to toast bread.
Fast Grilling
Grilling with Fan
To grill flat food in large quantities and to toast bread.
To roast larger meat joints or poultry with bones on
1 shelf position. Also to make gratins and to brown.
Display
A B C D
A. Function indicators
B. Time and temperature display
C. Time of day
D. Core temperature sensor indicator
Buttons
Button
MINUS
Function
To set the time.
Description
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Button
CLOCK
Function
PLUS
Description
To set a clock function.
To set the time.
Clock functions
Clock functions table
Clock function
Time of day
Application
To set, change or check the time of day.
Minute Minder To set countdown time. This function has no effect on the operation of the appliance.
Duration To set the cooking time of the oven.
End To set the time of day when the oven should deactivate.
Core temperature sensor
To measure the core temperature while roasting larger pieces of meat.
You can use the functions
Duration and End at the same time to set the time for how long the appliance should operate and when the appliance should deactivate. This lets you activate the appliance with a delay in time. First set the
Duration and then the End
.
Setting the clock functions
For Duration and End , set an oven function and temperature of cooking. This is not necessary for the Minute Minder .
1. Press again and again until the indicator for the necessary clock function starts to flash.
2. Press or to set the time for the necessary clock function.
The clock function operates. The display shows the indicator for the clock function you set.
For the Minute Minder function the display shows the time left.
3. When the time ends the indicator of the clock function flashes and an acoustic signal sounds. Press a button to stop the signal.
4. Turn the knob for the oven functions and the knob for the temperature to the off position.
With the Duration and End
functions, the appliance deactivates automatically.
The functions work only for the main oven.
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Cancelling the clock functions
1. Press the again and again until the necessary function indicator flashes.
Using the accessories
Warning!
Refer to Safety chapters.
Using the panel shield while grilling with open oven door
When you use the grilling function with open oven door it is necessary to attach the panel shield below the control panel. It prevents control panel damage because of heat.
Warning!
The shield will be very hot when you use it while grilling.
Before you remove the shield wait until it is cold. There is a risk of burns.
1. Open top oven door.
2. Position the shield horizontally.
3. Make sure the text "For grilling use only" is on top and you can read it.
The shield has magnets which let you attach it below the control panel.
Using the core temperature sensor
The core temperature sensor measures the core temperature of the meat.
There are two temperatures to be set:
2. Press and hold .
The clock function goes out after some seconds.
• The oven temperature.
• The core temperature.
Caution!
Only use the core temperature sensor supplied with the appliance, or genuine replacement parts.
1. Put the plug of the core temperature sensor into the socket on the side of the main oven.
2. Put the point of the core temperature sensor into the centre of the meat.
3. Press again and again until the indicator for the core temperature sensor flashes.
4. Press the button or to set the core temperature.
You can set the temperature from 30 °C to 99 °C. Refer to values in the table.
Recommended core temperatures
50 °C Rare
60 °C Medium
70 °C Well done
5. Set the oven function and the oven temperature.
When the meat is at the set core temperature, an acoustic signal sounds for two minutes. Press a button to stop the signal.
6. Deactivate the appliance.
7. Remove the plug of the core temperature sensor from the socket.
Remove the meat from the appliance.
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If the meat is not cooked to your satisfaction, do the above steps again and set a higher core temperature.
You can change the temperature at any time during the cooking. Press to change the set core temperature.
Additional functions
Cooling fan
When the appliance operates, the cooling fan activates automatically to keep the surfaces of the appliance cool. If you deactivate the appliance, the cooling fan can continue to operate until the appliance cools down.
Hints and tips
General information
• Count the shelf positions from the bottom of the appliance floor.
• The appliance has a special system which circulates the air and constantly recycles the steam. With this system you can cook in a steamy environment and keep the food soft inside and crusty outside. It decreases the cooking time and energy consumption to a minimum.
• Moisture can condense in the appliance or on the door glass panels. This is normal. Always stand back from the appliance when you open the appliance door while cooking. To decrease the condensation, operate the appliance for
10 minutes before cooking.
• Clean the moisture after each use of the appliance.
• Do not put the objects directly on the appliance floor and do not put aluminium foil on the components when you cook. This can change the baking results and cause damage to the enamel.
Warning!
Be careful when you remove the tip and plug of the core temperature sensor. The core temperature sensor is hot.
There is a risk of burns.
Safety thermostat
Incorrect operation of the appliance or defective components can cause dangerous overheating. To prevent this, the oven has a safety thermostat which interrupts the power supply. The oven activates again automatically when the temperature drops.
Baking cakes
• Do not open the oven door before 3/4 of the set cooking time is up.
• If you use two baking trays at the same time, keep one empty level between them.
Cooking meat and fish
• Use a deep pan for very fatty food to prevent the oven from stains that can be permanent.
• Leave the meat for approximately 15 minutes before carving so that the juice does not seep out.
• To prevent too much smoke in the oven during roasting, add some water into the deep pan. To prevent the smoke condensation, add water each time after it dries up.
Cooking times
Cooking times depend on the type of food, its consistency, and volume.
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1
1
1
1
1.5
1.5
Initially, monitor the performance when you cook. Find the best settings (heat setting, cooking time, etc.) for your cookware,
Top oven
Quantity
(kg)
0.25
Biscuits
Food recipes and quantities when you use this appliance.
Function Shelf posi-
2 tion
Temperature
(°C)
170 - 190
Time (min)
10 - 20
0.5
Instant cake 2 150 - 170 50 - 70
White bread
Fish
Fruit pies, crumbles
Pasta, lasagne, etc.
Quiche, tarts, flans
Vegetables: baked jacket / roast potatoes
1
1
1
2
1
2
170 - 180
160 - 180
170 - 190
160 - 180
170 - 190
180 - 190
40 - 50
20 - 30
30 - 50
40 - 60
25 - 50
66 - 90
1
1
3
1.5
Main oven
Quantity
(kg)
1
Food
Beef / Beef boned
1 Mutton / Lamb
1
1.5
Pork / Veal / Ham
Chicken
Turkey / Goose
Duck
Pheasant
Rabbit
Function Shelf position
1
Temperature
(°C)
170 - 190
Time (min)
50 - 70
1
1
2
1
2
2
2
170 - 190
170 - 190
180 - 200
170 - 190
180 - 200
170 - 190
170 - 190
50 - 70
50 - 90
50 - 60
120 - 150
70 - 100
70 - 80
50 - 70
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Quantity
(kg)
1 Pizza
Food Function Shelf position
1
Temperature
(°C)
200 - 230
Time (min)
20 - 30
Care and cleaning
Warning!
Refer to Safety chapters.
Notes on cleaning
• Clean the front of the appliance with a soft cloth with warm water and a cleaning agent.
• To clean metal surfaces, use a usual cleaning agent.
• Clean the appliance interior after each use. Fat accumulation or other food remains may result in a fire. The risk is higher for the grill pan.
• Clean stubborn dirt with a special oven cleaner.
• Clean all accessories after each use and let them dry. Use a soft cloth with warm water and a cleaning agent.
• If you have nonstick accessories, do not clean them using aggressive agents, sharp-edged objects or a dishwasher. It can cause damage to the nonstick coating.
Stainless steel or aluminium appliances
Clean the oven door with a wet sponge only. Dry it with a soft cloth.
Do not use steel wool, acids or abrasive materials as they can damage the oven surface. Clean the oven control panel with the same precautions.
Cleaning the door gasket
• Regularly do a check of the door gasket.
The door gasket is around the frame of the oven cavity. Do not use the appliance if the door gasket is damaged. Contact the Service.
• To clean the door gasket, use a soft cloth with warm water and a cleaning agent.
Removing the shelf supports
To clean the oven, remove the shelf supports.
1 2
1
2
Pull the front of the shelf support away from the side wall.
Pull the rear end of the shelf support away from the side wall and remove it.
Install the shelf supports in the opposite sequence.
The rounded ends of the shelf supports must point to the front.
Cleaning the oven door
The oven door has two glass panels. You can remove the oven door and the internal glass panel to clean it.
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The oven door can close if you try to remove the internal glass panel before you remove the oven door.
Caution!
Do not use the appliance without the internal glass panel.
2
5
1
3
Open the door fully and hold the two door hinges.
45°
4
Lift and turn the levers on the two hinges.
Close the oven door to the first opening position (halfway).
Then pull forward and remove the door from its seat.
Hold the door trim on the top edge of the door at the two sides and push inwards to release the clip seal. Pull the door trim to the front to remove it.
Hold the door glass panels on their top edge one by one and pull them up out of the guide.
Clean the glass panel with water and soap.
Dry the glass panel carefully.
When the cleaning is completed, install the glass panel and the oven door. Do the above steps in the opposite sequence.
The screen-printing zone must face the inner side of the door. Make sure that after the installation the surface of the glass panel frame on the screen-printing zones is not rough when you touch it.
Replacing the lamp
Put a cloth on the bottom of the interior of the appliance. It prevents damage to the lamp glass cover and the cavity.
Warning!
Danger of electrocution! Disconnect the fuse before you replace the lamp.
The lamp and the lamp glass cover can be hot.
1. Deactivate the appliance.
2. Remove the fuses from the fuse box or deactivate the circuit breaker.
The back lamp
1. Turn the lamp glass cover counterclockwise to remove it.
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2. Clean the glass cover.
3. Replace the oven light bulb with a 25
W, 230 V (50 Hz), 300 °C heat resistant oven light bulb (connection type: E14).
4. Install the glass cover.
Troubleshooting
Warning!
Refer to Safety chapters.
What to do if...
Problem
The oven does not heat up.
The oven does not heat up.
The oven does not heat up.
The lamp does not operate.
Steam and condensation settle on the food and in the cavity of the oven.
Possible cause
The oven is deactivated.
The clock is not set.
The oven does not heat up.
The necessary settings are not set.
The fuse is released.
The lamp is defective.
You left the dish in the oven for too long.
The display shows "12.00".
There was a power cut.
The display shows F11.
The plug of the core temperature sensor is not correctly installed into the socket.
Remedy
Activate the oven.
Set the clock.
Make sure that the settings are correct.
Make sure that the fuse is the cause of the malfunction.
If the fuse releases again and again, contact a qualified electrician.
Replace the lamp.
Do not leave the dishes in the oven for longer than 15 -
20 minutes after the cooking process ends.
Reset the clock.
Put the plug of the core temperature sensor as far as possible into the socket.
Service data
If you cannot find a solution to the problem yourself, contact an Authorised Service
Centre.
The necessary data for the service centre is on the rating plate. The rating plate is on the front frame of the appliance cavity. Do not remove the rating plate from the appliance cavity.
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Model (MOD.)
Product number (PNC)
Serial number (S.N.)
We recommend that you write the data here:
.........................................
.........................................
.........................................
Technical information
Technical data
Dimensions (internal)
Width
Height
Depth top: 440 mm / main: 435 mm top: 212 mm / main: 368 mm top: 448 mm / main: 409 mm
Area of baking tray
Top heating element (top oven)
Top heating element (main oven)
Bottom heating element (top oven)
Bottom heating element (main oven)
Grill element (top oven)
Grill element (main oven)
Conventional (top oven)
Conventional (main oven)
Bottom heat
Grill
Grilling (top oven)
Grilling (main oven)
Forced air cooking
Grilling with fan
1175 cm²
1200 W
1000 W
1000 W
1000 W
1100 W
1900 W
2200 W
2000 W
1100 W
1800 W
2100 W
2700 W
1900 W
2700 W
20
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Bread and pizza setting
Defrost
Total rating
Oven lamp
Cooling fan
Voltage
Frequency
Number of functions
2900 W
50 W
5100 W
25 W
22 W
220 - 240 V
50 Hz
8+2
Energy efficiency
Product information according to EU 66/2014
Model identification
Energy Efficiency Index
Energy consumption with a standard load, conventional mode
Energy consumption with a standard load, fan-forced mode
Number of cavities
Heat source
Volume
Type of oven
Mass
VALFRI 902.452.01
Top oven: 106.8
Main oven: 106.2
Top oven: 0.78 kWh/cycle
Main oven: 0.94 kWh/cycle
Top oven: not applicable
Main oven: 0.86 kWh/cycle
2
Electricity
Top oven: 42 l
Main oven: 62 l
Built-In Oven
53.1 kg
EN 60350-1 - Household electric cooking appliances - Part 1: Ranges, ovens, steam ovens and grills - Methods for measuring performance.
Energy saving
The appliance contains features which help you save energy during everyday cooking.
• General hints
– Make sure that the oven door is closed properly when the appliance
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operates and keep it closed as much as possible during the cooking.
– Use metal dishes to improve the energy saving.
– When possible, put the food inside the oven without heating it up.
– When the cooking duration is longer than 30 minutes, reduce the oven temperature to minimum, 3 - 10 minutes before the end of the cooking time, depending on the duration of the cooking. The residual
ENVIRONMENTAL CONCERNS
Recycle the materials with the symbol .
Put the packaging in applicable containers to recycle it. Help protect the environment and human health and to recycle waste of electrical and electronic appliances. Do not heat inside the oven will continue to cook.
– Use the residual heat to warm up other foods.
• Cooking with fan - when possible, use the cooking functions with fan to save energy.
• Keep food warm - if you want to use the residual heat to keep the meal warm, choose the lowest possible temperature setting.
dispose appliances marked with the symbol
with the household waste. Return the product to your local recycling facility or contact your municipal office.
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the original date of purchase of Your appliance at IKEA, unless the appliance is named LAGAN in which case two (2) years of guarantee apply. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance,
Which appliances are not covered by the
IKEA five (5) years guarantee?
The range of appliances named LAGAN and all appliances purchased in IKEA before 1st of August 2007
Who will execute the service?
IKEA service provider will provide the service through its own service operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline
“What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr.
99/44/EG) and the respective local
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regulations are applicable. Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product.
What is not covered under this guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
• Consumable parts including batteries and lamps.
• Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences.
• Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
• Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
• Cases where no fault could be found during a technician’s visit.
• Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used.
• Repairs caused by installation which is faulty or not according to specification.
• The use of the appliance in a nondomestic environment i.e. professional use.
• Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport.
However, if IKEA delivers the product to the customer's delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee.
• Cost for carrying out the initial installation of the IKEA appliance.
However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary.
This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.
How country law applies
The IKEA guarantee gives You specific legal rights, which covers or exceed local demands. However these conditions do not limit in any way consumer rights described in the local legislation
Area of validity
For appliances which are purchased in one
EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the
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guarantee exists only if the appliance complies and is installed in accordance with:
• the technical specifications of the country in which the guarantee claim is made;
• the Assembly Instructions and User
Manual Safety Information;
The dedicated After Sales Service for
IKEA appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this guarantee;
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to:
• the overall IKEA kitchen installation;
• connections to electricity (if machine comes without plug and cable), to water and to gas since they have to be executed by an authorized service engineer.
3. ask for clarification on user manual contents and specifications of the IKEA appliance.
To ensure that we provide you with the best assistance, please read carefully the
Assembly Instructions and/or the User
Manual section of this booklet before contacting us.
How to reach us if You need our service
In order to provide You with a quicker service, we recommend that You use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance You need an assistance for. Before calling us, assure that You have to hand the IKEA article number (8 digit code) for the appliance of which you need our assistance.
SAVE THE SALES RECEIPT!
It is
Your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased.
Do You need extra help?
For any additional questions not related to
After Sales of your appliances, please contact our nearest IKEA store call centre.
We recommend you read the appliance documentation carefully before contacting us.
Please refer to the last page of this manual for the full list of IKEA appointed contacts and relative national phone numbers.
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C o u n t r y
België
B e l g i q u e
България
Česká republika
P h o n e n u m b e
070 246016
00359888164080
0035924274080
246 019721 r
T a
C a l l F e e
Binnenlandse gesprekskosten ir f d e s a p p e l s n a it o n a u x
Такса за повикване от страната
Cena za místní hovor
8 tot 20 Weekdagen
8
O p e n
à 2 0 i n g it m e
.
E n s e m a i n e
Danmark 70 15 09 09 Landstakst
От 9 до 18 ч в работни дни
8 až 20 v pracovních dnech man. - fre. 09.00 - 20.00
lør. 09.00 - 16.00
1 søndag pr. måned, normalt første søndag i måneden
Deutschland
Ελλάδα
España
France
Hrvatska
Ireland
Ísland
Italia
Κυπρος
Lietuva
Schweiz
S u i s s e
Svizzera
Slovensko
+49 1806 33 45
32*
211 176 8276
91 1875537
0170 36 02 05
* 0,20 €/Verbindung aus dem Festnetz max. 0,60 €/Verbindung aus dem Mobilfunknetz
Υπεραστική κλήση
Tarifa de llamadas nacionales
Tarif des appels nationaux
00385 1 6323 339
0 14845915
5880503
02 00620818
22 030 529
5 230 06 99
Magyarország 061 998 0549
Nederland
0900 235 45 32 en/of
0900 BEL IKEA
N o r g e 8 1 5 2 2 0 5 2
Österreich
Polska
Portugal
România
Россия
Suomi
Sverige
Türkiye
Україна
S l o v e n ji a
С р б и ј а
0810 300486
012 297 8787
211557985
021 211 08 88
Belföldi díjszabás
15 cent/min., starttarief 4.54 cent en gebruikelijke belkosten
T a k s t i n n l a n d max. 10 Cent/min.
Stawka wg taryfy krajowej
Chamada Nacional
Tarif apel naţional
8 495 6662929 Действующие телефонные тарифы
031 5500 324
(02) 3300 2554
030 6005203
0775 700 500
212 244 0769
044 586 2078
United Kingdom 020 3347 0044
Trošak poziva 27 lipa po minuti
National call rate
Innanlandsgjald fyrir síma
Tariffa applicata alle chiamate nazionali
Υπεραστική κλήση
Nacionalinių pokalbių tarifai
Tarif für Anrufe im Bundesgebiet
T a ir f d e s a p p e l s n a it o n a u x
Tariffa applicata alle chiamate nazionali
Cena vnútroštátneho hovoru
Lankapuhelinverkosta
0,0835 €/puhelu + 0,032 €/min
Matkapuhelinverkosta 0,192 €/min lokalsamtal (lokal taxa)
Ulusal arama ücreti
Міжміськи дзвінки платні
National call rate w w w i.
k e a .
c o m w w w i.
k e a .
c o m
Werktags von 8.00 bis 20.00
8 έως 20 κατά τις εργάσιμες ημέρες
De 8 a 20 en días laborables
9 à 21. En semaine radnim danom od ponedjeljka do petka od 08:00 do 16:00
8 till 20 Weekdays
9 til 18. Virka daga dalle 8 alle 20 nei giorni feriali
8 έως 20 κατά τις εργάσιμες ημέρες
Pr. - Ketv.: 8:00 - 12:00, 12:45 - 17:00
Pnkt.: 8:00 - 12:00, 12:45 - 15:45
Hétköznap 8 és 10 óra között ma - vr 08.00 - 20.00, zat 09.00 - 20.00
(zondag gesloten)
8 it l 2 0 u k e d a g e r
Mo - Fr 8.00 - 20.00 Uhr
Od 8 do 20 w dni robocze
9 às 21. Dias de Semana
*excepto feriados
8 - 20 în zilele lucrătoare с 8 до 20 по рабочим дням
Время московское
8 bis 20 Werktage
8 à 2 0 .
E n s e m a i n e dalle 8 alle 20 nei giorni feriali
8 až 20 v pracovných dňoch arkipäivisin 8.00 - 20.00 mån-fre 8.30 - 20.00
lör-sön 9.30 - 18.00
Hafta içi saat 09:00’dan 18:00’a kadar
9 - 21 В робочі дні
9 till 21. Weekdays
*
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21552
AA-720176-4
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project