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NIN6..T1.., NIV6..T1.. Hob [en] Instruction manual 1,97 1,17 ; [ [ Ú Table of contents nsomanuitr[e]I nctl Safety precautions..................................................................... 2 Elements that may damage the appliance ....................................4 Protecting the environment ...................................................... 4 Environmentally-friendly disposal of waste products ...................4 Energy-saving advice .........................................................................4 Induction cooking...................................................................... 4 Advantages of induction cooking ....................................................4 Suitable pans .......................................................................................4 Familiarise yourself with the appliance ................................... 5 The control panel................................................................................5 The hotplates .......................................................................................6 Residual heat indicator ......................................................................6 Programming the hob................................................................ 6 Switching the hob on and off ...........................................................6 Set the hotplate ...................................................................................6 Cooking guidelines table...................................................................6 Flexible zone .............................................................................. 8 Consisting of two independent zones.............................................8 As one hotplate ...................................................................................8 Childproof lock........................................................................... 8 Activating and deactivating the childproof lock............................8 The hob is locked ...............................................................................8 Activating and deactivating the childproof lock ............................8 Powerboost function ..................................................................8 Use limitations ..................................................................................... 8 To turn on:............................................................................................ 9 To deactivate ....................................................................................... 9 Time programming function ......................................................9 Turning off a hotplate automatically ................................................ 9 Automatic timer ................................................................................... 9 The timer .............................................................................................. 9 Automatic time limitation...........................................................9 Basic settings ...........................................................................10 Accessing the basic settings......................................................... 10 Care and cleaning.....................................................................11 Hob ..................................................................................................... 11 Hob frame ......................................................................................... 11 Fixing malfunctions..................................................................11 Normal noise while the appliance is working ............................ 12 After-sales service....................................................................12 Produktinfo Additional information on products, accessories, replacement parts and services can be found at www.bosch-home.com and in the online shop www.bosch-eshop.com : Safety precautions Please read this manual carefully. Please keep the instruction and installation manual as well as the appliance certificate in a safe place for later use or for subsequent owners. Check the appliance after removing it from the packaging. If it has suffered any damage in transport, do not connect the appliance, contact the Technical Assistance Service and provide written notification of 2 the damage caused, otherwise you will lose your right to any type of compensation. This appliance must be installed according to the installation instructions included. This appliance is intended for domestic use only. The appliance must only be used for the preparation of food and drink. The appliance must be supervised during operation. Only use this appliance indoors. Ø = cm This appliance is not intended for operation with an external clock timer or a remote control. This appliance may be used by children over the age of 8 years old and by persons with reduced physical, sensory or mental capacity or by persons with a lack of experience or knowledge if they are supervised or are instructed by a person responsible for their safety how to use the appliance safely and have understood the associated hazards. Children must not play with the appliance. Children must not clean the appliance or carry out general maintenance unless they are at least 8 years old and are being supervised. Keep children below the age of 8 years old at a safe distance from the appliance and power cable. Risk of fire! ■ Hot oil and fat can ignite very quickly. Never leave hot fat or oil unattended. Never use water to put out burning oil or fat. Switch off the hotplate. Extinguish flames carefully using a lid, fire blanket or something similar. ■ The hotplates become very hot. Never place combustible items on the hob. Never place objects on the hob. ■ The appliance gets hot. Do not keep combustible objects or aerosol cans in drawers directly underneath the hob. Risk of burning! ■ The hotplates and the area around them get very hot. Never touch the hot surfaces. Keep children away. ■ The hotplate heats up but the display does not work. Switch off the circuit breaker in the fuse box. Contact the after-sales service. ■ Metal objects on the hob quickly become very hot. Never place metal objects (such as knives, forks, spoons and lids) on the hob. ■ After each use, always turn off the hob at the main switch. Do not wait until the hob turns off automatically after the pan is removed. Risk of electric shock! ■ Incorrect repairs are dangerous. Repairs may only be carried out and damaged power cables replaced by one of our trained after-sales technicians. If the Risk of fire! Risk of fire! Risk of burns! Risk of burns! Risk of fire!! appliance is defective, unplug the appliance from the mains or switch off the circuit breaker in the fuse box. Contact the after-sales service. ■ Penetrating moisture may cause an electric shock. Do not use any highpressure cleaners or steam cleaners. ■ A defective appliance may cause electric shock. Never switch on a defective appliance. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. Contact the after-sales service. ■ Cracks or fractures in the glass ceramic may cause electric shocks. Switch off the circuit breaker in the fuse box. Contact the after-sales service. Electromagnetic hazards! This appliance complies with safety and electromagnetic compatibility standards. However, people with pacemakers or insulin pumps must refrain from using this appliance. It is impossible to ensure that all of these devices available on the market comply with current electromagnetic compatibility standards, and that interference which may prevent the device from working correctly will not occur. It is also possible that people with other types of devices, such as a hearing aids, could experience some discomfort. Malfunction risk! The hob is equipped with a fan in the lower section. If there is a drawer under the hob it should not be used to store small objects or paper, since they could damage the fan or interfere with the cooling if they are sucked into it. There should be a minimum of 2 cm between the contents of the drawer and fan intake. Risk of injury! ■ When cooking in a bain marie, the hob and cooking container could shatter due to overheating. The cooking container in the bain marie must not directly touch the bottom of the water-filled pot. Only use heat-resistant cookware. ■ Saucepans may suddenly jump due to liquid between the pan base and the hotplate. Always keep the hotplate and saucepan bases dry. Risk of electric shock.! Risk of electric shock! Risk of electric shock! Risk of in jury! 3 Elements that may damage the appliance Caution! ■ ■ ■ ■ Rough pan bases may scratch the hob. ■ Avoid leaving empty pots and pans on the hotplate. Doing so may cause damage. Do not place hot pans on the control panel, the indicator area, or the hob frame. Doing so may cause damage. Hard or pointed objects dropped on the hob may damage it. Aluminium foil and plastic containers will melt if placed on the hotplate while it is hot. The use of laminated sheeting is not recommended on the hob. Overview The following table presents the most common damage caused: Damage Cause Measure Stains Food spillage Immediately remove spilt food using a glass scraper. Unsuitable cleaning products Only use cleaning products specifically designed for glass-ceramic hobs. Salt, sugar and sand Do not use the hob as a tray or working surface. Scratches Pans with rough bottoms may scratch Check pans. the glass ceramic Fading Chips Unsuitable cleaning products Only use cleaning products specifically produced for glass-ceramic hobs. Contact with pans Lift pots and pans before moving them around. Sugar, substances with a high sugar Immediately remove spilt food using a glass scraper. content Protecting the environment Unpack the appliance and dispose of its packaging in such a way that no damage is caused to the environment. Energy-saving advice ■ Environmentally-friendly disposal of waste products This appliance conforms to the Waste Electrical and Electronic Equipment Directive WEEE 2002/96/EC. This directive defines the framework for recycling used appliances within European territory ■ ■ ■ ■ ■ Always place the correct lid on cookware. Cooking with an uncovered pan will result in a four-fold increase in energy use. Use a glass lid to provide visibility and avoid having to lift the lid. Use cookware equipped with a solid, flat bottom. Curved pan bases increase energy consumption. The diameter of the pan base must match the size of the hotplate. If not, energy may be wasted. Note: The manufacturer normally indicates the pan's upper diameter. This is normally greater than the diameter of the pan's base. Choose cookware of a size suited to the amount of food you are going to cook. A large pan that is only half full will use a lot of energy. Use a small amount of water when cooking. This saves energy, and vegetables retain their vitamins and minerals. Select a lower power level. Induction cooking Advantages of induction cooking Suitable pans Induction cooking represents a radical change from the traditional method of heating; the heat is generated directly in the pan. It therefore offers a number of advantages: Ferromagnetic pans ■ ■ ■ ■ 4 Time savings for cooking and frying; since the pan is heated directly. Only ferromagnetic pans are suitable for induction cooking, these may be made from: ■ enamelled steel Energy is saved. ■ cast iron Care and cleaning are simpler. Foods that have spilt do not burn as quickly. ■ special cutlery for stainless steel induction pan Heat and safety control; the hob supplies or cuts off power immediately when the control knob is turned on. The induction hotplate stops supplying heat if the pan is removed without having previously switched it off. To determine whether a pan is suitable, check to see if a magnet will stick to it. Other suitable cookware for induction Characteristics of the pan base There are other types of cookware especially made for induction whose base is not entirely ferromagnetic. The characteristics of the pan base may affect the uniformity of the cooking results. Pans made from materials which help diffuse heat, such as stainless steel sandwich pans, distribute heat uniformly, saving time and energy. When using large cookware on a smaller ferromagnetic zone, only the ferromagnetic zone heats up, so heat might not be uniformly distributed. Cookware with aluminium on the base reduce the ferromagnetic zone, so less heat may be supplied or be difficult to detect. For good cooking results, the diameter of the cookware's ferromagnetic area should match the size of the hotplate. If cookware is not detected on a hotplate, try it on the next smaller hotplate down. Unsuitable pans common thin steel ■ glass ■ earthenware ■ copper ■ aluminium If no pan is placed on the selected hotplate, or if it is made of unsuitable material or is not the correct size, the power level displayed on the hotplate indicator will flash. Place a suitable pan on the hotplate to stop the flashing. If this takes more than 90 seconds, the hotplate will switch off automatically. Empty pans or those with a thin base Do not heat empty pans, nor use pans with a thin base. The hob is equipped with an internal safety system. However, an empty pan may heat up so quickly that the "automatic switch off" function may not have time to react and the pan may reach very high temperatures. The base of the pan could melt and damage the glass on the hob. In this case, do not touch the pan and switch the hotplate off. If it fails to work after it has cooled down, please contact the Technical Assistance Service. Pan detection Never use pans made from: ■ Absence of pan or unsuitable size Each hotplate has a minimum limit for detecting pans, which varies depending on the material of the pan being used. You should therefore use the hotplate that is most suitable for the diameter of your pan. Familiarise yourself with the appliance These instructions for use are applicable to other hobs. On page 2 an overview of the models is provided, along with information on measurements. The control panel ,QGLFDWLRQVIRU IXQFWLRQDOLW\¯ SRZHUOHYHO³É UHVLGXDOKHDW¤ SRZHUERRVWIXQFWLRQ° µ µ &RQWURO SDQHOIRU ~IOH[LEOH]RQH Control surfaces Pressing a symbol activates its corresponding function. &RQWUROSDQHOVIRU #FKLOGSURRIORFN µµ µ &RQWUROSDQHOIRU WLPHSURJUDP IXQFWLRQ µ &RQWUROSDQHOIRU ERRVW*SRZHUERRVW IXQFWLRQ Notes The settings will not change if several symbols are pressed at the same time. This enables the programming zone to be cleaned when food is spilt. ■ ■ Always keep the control surfaces dry. Moisture can affect proper functioning. 5 The hotplates Hotplate Activating and deactivating $ Single hotplate Use a correctly sized pan. û Flexible hotplate See "flexible hotplate" section Only use pans suitable for induction cooking, see the "Appropriate cookware" section. Residual heat indicator The hob has a residual heat indicator for each hotplate to show those which are still hot. Avoid touching a hotplate that displays this. Even when switched off, the œ/• light will remain on as long as the hotplate remains hot. If the pan is removed before the hotplate is turned off the œ/• indicators and the selected power level will appear alternately. Programming the hob This section will show you how to program the hotplates. The table contains power levels and cooking times for several dishes. Selecting the power level Switching the hob on and off The selected power level lights up on the indicator. Turn the control to the right until reaching the desired powered level. The hob is turned on and off using the controls. When the hob is switched on, the power level display lights up. Set the hotplate Use the controls to set the desired power level. 0 = hotplate switched off. Power level 1 = minimum power. Power level 9 = maximum power. Each power level has an intermediate setting. This is marked with a dot. Switch off the hotplate Turn the control to the left until reaching level 0. The hotplate turns off and the residual heat indicator appears. Note: If no pan has been placed on the induction hotplate, the selected power level flashes. After a certain time, the hotplate switches off. Cooking guidelines table The table below contains some examples. Cooking times depend on the power level, type, weight and quality of the food. As such they are approximate. When heating purées, creams and thick sauces, stir occasionally. Use power level 9 to begin cooking. Power levels affect cooking results. Power level Cooking time (minutes) Chocolate, chocolate coating, butter, honey 1-1. - Gelatine 1-1. - Stew (e.g., lentils) 1-2 - Milk** 1.-2. - Sausages heated in water** 3-4 - Frozen spinach 2.-3. 5-15 min Frozen goulash 2.-3. 20-30 min Melt Heating and keeping warm Defrosting and heating * Uncovered cooking ** Uncovered 6 Power level Cooking time (minutes) Potato dumplings 4.-5.* 20-30 min Fish 4-5* 10-15 min Slow cooking, simmering White sauces (e.g., bechamel) 1-2 3-6 min Whipped sauces (e.g., Bearnaise, Hollandaise) 3-4 8-12 min Rice (with a double amount of water) 2-3 15-30 min Rice pudding 2-3 25-35 min Unpeeled potatoes 4-5 25-30 min Peeled potatoes with salt 4-5 15-25 min Pasta 6-7* 6-10 min Soups 3.-4. 15-60 min Vegetables 2.-3. 10-20 min Greens, frozen foods 3.-4. 7-20 min Cooked in a pressure cooker 4.-5. - Meat roll 4-5 50-60 min Stew 4-5 60-100 min Goulash 3.-4. 50-60 min Steaks, plain or breaded 6-7 6-10 min Frozen steaks 6-7 8-12 min Chops, plain or breaded 6-7 8-12 min Beefsteak (3 cm thick) 7-8 8-12 min Chicken breast (2 cm thick) 5-6 10-20 min Frozen chicken breast 5-6 10-30 min Plain fish and fish fillet 5-6 8-20 min Breaded fish and fish fillet 6-7 8-20 min Frozen breaded fish (e.g., fish fingers) 6-7 8-12 min Boiling, steaming, sautéing Stewing Bake / Fry with a little oil** Prawns and shrimps 7-8 4-10 min Frozen meals (e.g., stir-fries) 6-7 6-10 min Pancakes 6-7 fry individually Omelette 3.-4. fry individually Fried eggs 5-6 3-6 min Frozen foods (e.g., French fries, chicken nuggets) 8-9 Frozen croquettes 7-8 fry one portion at a time Meatballs 7-8 Meat (e.g., chicken pieces) 6-7 Fish, in breadcrumbs or batter 6-7 Greens, mushrooms, in breadcrumbs or batter (e.g., baby mushrooms) 6-7 Confectionary products (e.g., fritters, fruit in batter) 4-5 Frying** (150-200 g per serving with 1-2 l. of oil) * Uncovered cooking ** Uncovered 7 Flexible zone This may be used as one complete hotplate or two individual hotplates depending on the actual cooking needs. Consisting of two independent zones Operation. The flexible zone can be used normally as two independent hotplates. It consists of several independently controlled inductors. When the zone is working, those inductors that are not covered by cookware are automatically turned off. How to activate Advice on using cookware To ensure that the cookware is detected and heat is distributed evenly, correctly centre the cookware: ■ ■ in the upper or lower part of the flexible zone, when the cookware is smaller than 13 cm (see diagram) or in one of the two halves of the flexible zone, when the cookware is larger than 13 cm (see diagram). See “adjusting the hotplate“ section. As one hotplate To use the entire hotplate with all individual zones. How to activate 1. Place the cookware and select the desired power level with one of the two controls in the flexible zone. 2. Press the û symbol. The û indicator lights up. The flexible zone been activated. 3. To change the power level: use the same control as above to change the power level. To add more cookware Press the symbol û to start the search and detection of the new cookware. To deactivate !FP FP When using cookware of a different size or made of a different material, noise and vibrations that do not affect the correct working of the zone may occur. press the ú symbol. The flexible hotplate has been deactivated. To switch off the hotplate, turn the switch to position 0. Childproof lock The hob can be protected against being accidentally turned on, to ensure that children do not switch on the hotplates. Activating and deactivating the childproof lock. The range must be turned off. To turn on: press and hold the @ symbol for approx. 4 seconds. The @ indicator lights up for 10 seconds. The range is locked. To turn off: press and hold the @ symbol for approx. 4 seconds. The lock is now deactivated. The hob is locked If a hotplate is programmed with the hob locked, the following will occur: ■ ■ On the hotplate's indicator, ‹ will flash or the residual heat indicator will flash alternately with ‹. The indicator light over the symbol @ will come on. Switch off the hotplate. Switch off the lock. Activating and deactivating the childproof lock With this function, the childproof lock automatically activates when a hob is switched off. Activating and deactivating See the “Basic Settings" section. Powerboost function The Powerboost function can be used to heat large amounts of water more quickly than the power level Š. Use limitations This function may be used for all hotplates, provided that the other hotplate in the same group is not switched on (see figure). Otherwise, › and the power level will flash on the selected hotplate display; the previously selected power level will then be automatically set, without turning on the function. 8 *URXS *URXS *URXS *URXS To turn on: To deactivate 1. Select the required power level. Press the boost G symbol. The display › goes out. The function will be deactivated. 2. Press the boost G symbol of the selected hotplate. The › indicator lights up. The function has been turned on. Note: In certain circumstances, the Powerboost function may turn off automatically in order to protect the electronic components inside the hob. Time programming function This function may be used in two different ways: ■ to automatically switch off a hotplate. ■ as a timer. Correct or cancel the time Press the symbol 0 several times until the x indicator for the required hotplate lights up with greater intensity. Change the cooking time or set to ‹ with the symbols + or -. Turning off a hotplate automatically Note: Any cooking time can be programmed up to 99 minutes. Enter the time period for the hotplate. The hotplate turns off automatically once the time has elapsed. Automatic timer How to program 1. Select the required hotplate and power level. 2. Press the 0 symbol several times until the required hotplate is selected. The ‹‹ indicator lights up in the time program function display. The x indicator lights up on the hotplate. 3. Press the + or - symbol on the time program function. The basic settings are displayed. Symbol + 30 minutes Symbol - 10 minutes With this function you may select a cooking time for all hotplates. Once a hotplate is switched on, the selected time will begin to count down. The hotplate will automatically switch off when the cooking time has elapsed. Instructions on activating the timer are found in the chapter entitled "Basic settings". Note: The cooking time of a zone may be cancelled or changed: Press the 0 symbol several times until the required x indicator lights up. Change the cooking time using the + or symbols, or set to ‹‹. The timer The timer can be set for periods of up to 99 minutes. It is independent of the other settings. This function does not automatically switch off a hotplate. How to program 1. Press the 0 symbol several times until the W indicator lights up. ‹‹ appears in the time program function display. 2. Press the + or - symbol on the time program function. The 4. Set the required time using the + or - symbol. After a few seconds, the timer will start to count down. The last programmed cooking time will appear in the display. Once the time has elapsed The cooking zone switches off once this time has elapsed. A warning beep sounds. ‹ appears on the hotplate and ‹‹ appears on the time basic setting will appear. + symbol: 10 minutes. - symbol: 05 minutes. 3. Set the time required using the + or - symbols. After a few seconds, the timer will start to count down. Once the time has elapsed A warning beep sounds. In the time program function display ‹‹ is shown, and the W indicator comes on. After 10 seconds the indicators turn off. program function display. Pressing the 0 symbol turns off the indicators and stops the beep. Pressing the 0 symbol turns off the indicators and stops the beep. Changing or cancelling the time Turn the control to the 0 setting. Press the 0 symbol several times until the W indicator lights up. Change the cooking time or set to ‹‹ with the symbols + or -. Automatic time limitation If the hotplate remains in use for a long time and no changes are made in the settings, the automatic time limitation function is triggered. The hotplate stops heating. The ”, ‰ symbol and the residual heat indicator •/œ flash alternatively in the display. When the control is turned to setting 0, the indicator goes off. The hotplate can now be reset. When the automatic time function is used, it is governed by the selected power level (from 1 to 10 hours). 9 Basic settings The device has several basic settings. These settings may be adapted to the user's individual needs. Indicator Function ™‚ Childproof lock ‹ Deactivated.* ‚ Activated. ™ƒ Audible signals ‹ Confirmation and error signals deactivated. ‚ Only confirmation signal deactivated. ƒ All signals activated.* ™† Automatic timer ‹ Switched off.* ‚-ŠŠ Automatic shut-off time ™‡ Duration of the time program function warning signal ‚ 10 seconds.* ƒ 30 seconds. „ 1 minute. ™‹ Return to basic settings ‹ Personal settings.* ‚ Return to factory settings. *Factory settings Accessing the basic settings 1. Switch on the front left-hand side hotplate ‘ to power level 1. 4. Next select the desired setting with the boost G symbol on the lower left-hand side of the hotplate and the boost G symbol on the lower right-hand side of the hotplate. 2. Within the next 10 seconds, press the @ symbol for 4 seconds. The new setting appears in the time program function display. ™‚ is displayed on the left of the screen and on the right. ‹ 3. Press the @ symbol until the indicator for the desired function appears. 5. Press the @ symbol for 4 seconds. The settings will have been correctly saved. Exit the basic settings without changing them Switch off the hob and reset it. 10 Care and cleaning The advice and warnings contained in this section aim to guide you in cleaning and maintaining the hob, so that it is kept in the best possible condition Hob Glass scraper Remove dried-on food remains using a glass scraper. 1. Release the scraper safety catch 2. Use the blade to clean the hob surface Cleaning Clean the hob after each use. This prevents food remains left on the surface from burning. Wait until the hob is cold enough before attempting to clean it. Only use cleaning products specifically designed for glassceramic hobs. Follow the instructions provided on the packaging. Do not use: Do not attempt to clean the hob surface with the base of the scraper. This could result in scratching. : Risk of injury!! The blade is extremely sharp. Risk of cuts. Protect the blade when not in use. Replace the blade immediately when any imperfections are found. Care of the appliance Apply an additive to protect and preserve the hob. Follow the advice and warnings provided with the product. ■ Abrasive products ■ heavy-duty cleaners, like oven sprays and stain removers ■ Pads that may scratch Hob frame ■ High-pressure or steam cleaners In order to avoid damage to the hob frame, follow the indications below: ■ Use only slightly soapy hot water ■ Do not use sharp or abrasive products ■ Do not use a glass scraper Fixing malfunctions Malfunctions are usually due to small details. Before calling the Technical Assistance Service, you should consider the following advice and warnings. Indicator Malfunction Solution none The electric power supply has been cut off. Use other electrical appliances to check whether there has been a power cut. The appliance has not been correctly con- Check that the appliance has been connected correctly according to nected following the connection diagram. the connection diagram. “ flashes Electronic system malfunction. If in the above checks, the malfunction is not resolved, contact the Technical Assistance Service. The control panel is damp or an object is resting on it. Dry the control panel area or remove the object. “§ + number / Electronic system malfunction. š + number / ¡ + number Unplug the hob from the mains. Wait about 30 seconds before plugging it in again.* ”‹ / ”Š There is an internal error in the operation. Unplug the hob from the mains. Wait about 30 seconds before plugging it in again.* ”ƒ The electronic system has overheated and Turn the control to the 0 setting. Wait until the electronic system has cooled down sufficiently before switching the hotplate back on.* the corresponding hotplate has been switched off. ”… The electronic system has overheated and Turn the controls to the 0 setting. Wait until the electronic system has all hotplates have been switched off. cooled down sufficiently before switching it back on.* —‚ Supply voltage outside normal operating limits. —ƒ /—„ Wait until the electronic system has cooled down sufficiently before The hotplate has overheated and has switched off in order to protect its cooking switching it back on. surface. Please contact your local electricity company. * If the warning persists call the Technical Assistance Service. Do not rest hot pans on the control panel. 11 Normal noise while the appliance is working A crackling sound Induction heating technology is based on the creation of electromagnetic fields that generate heat directly at the base of the pan. Depending on how the pan has been manufactured, these may produce certain noises or vibrations such as those described below: This noise occurs in pans which are made from different materials superimposed on one another. It is caused by the vibrations that occur ajoining surfaces of the different superimposed materials. The noise comes from the pan. The amount of food and cooking method can vary. A deep humming sound as in a transformer A high-pitched whistling sound This noise is produced when cooking on a high power level. It is caused by the amount of energy transferred from the hob to the pan. The noise disappears or becomes faint when the power level is lowered. A low whistling sound This noise is produced when the pan is empty. It disappears when water or food is added to the pan. This noise is produced mainly in pans made from different materials superimposed on one another, and it occurs when such pans are heated at maximum power on two hotplates at the same time. The whistling disappears or becomes fainter as soon as the power level is lowered. Noise from the fan For proper use of the electronic system, the temperature of the hob must be controlled. For this purpose, the hob has a fan that starts working after detecting excess temperatures at different power levels. The fan may also work due to inertia after the hob has been switched off, if the temperature detected is still too high. The noises described are normal, they are part of induction heating technology and not a sign of malfunction. After-sales service Our after-sales service is there for you if your appliance should need to be repaired. We are committed fo find the best solution also in order to avoid an unnecessary call-out. E number and FD number: Please quote the E number (product number) and the FD number (production number) of your appliance when contacting the after-sales service. The rating plate bearing these numbers can be found on the appliance certificate. Please note that a visit from an after-sales service engineer is not free of charge, even during the warranty period. Please find the contact data of all countries in the enclosed customer service list. 12 To book an engineer visit and product advice GB 0844 8928979 Calls from a BT landline will be charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply. IE 01450 2655 Trust the expertise of the manufacturer, and rest assured that the repair will be carried out by trained service technicians using original spare parts for your domestic appliance. Robert Bosch Hausgeräte GmbH Carl-Wery-Straße 34 81739 München Germany www.bosch-home.com *9000691422* 9000691422 00 920110
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