Panasonic dBs Operating instructions

Panasonic dBs Operating instructions
Panasonic
Product Description
Panasonic Digital Business System
Product Description
Contents
SYSTEM PARAMETERS
5
SYSTEM HARDWARE
5
CABINETS
MODULAR CARDS & OPTIONS
5
6
HANDSET OPTIONS
9
HANDSET FEATURES
HANDSET TYPES
NEW HANDSET FEATURES
9
9
10
ANSWERING CALLS
11
DIRECT INWARD SYSTEM ACCESS (DISA)
DISA BREAK OUT (CPC-EX AND LATER ONLY)
FLEXIBLE RINGING ASSIGNMENT
INCOMING LINE NAME ASSIGNMENT (FROM V4.1 / ISDN 1.2)
CALL PICK UP (GROUP / DIRECT)
OFF HOOK SIGNALLING
ANSWER & RELEASE KEYS
11
11
11
12
12
12
12
VOICE ANNOUNCE UNIT
13
VOICEMAIL CONNECTION
14
VOICEMAIL RELATED COMMANDS
14
FLEXIBLE FUNCTION KEYS
15
FLEXIBLE NIGHT SERVICE
16
CALL TRAFFIC MANAGEMENT
16
OPERATOR SETTING/CANCELLATION
17
HOLDING CALLS
18
SYSTEM HOLD
EXCLUSIVE HOLD
CALL PARK / PARK PICKUP
AUTOMATIC HOLD
18
18
18
18
2
Panasonic Digital Business System
Product Description
TRANSFERRING & INTERCOM CALLS
19
INTERNAL VOICE / TONE CALLS
TRANSFER ( SCREENED / UNSCREENED)
CONFERENCE CALLS
PRIVACY & PRIVACY RELEASE
GROUP RINGING (FROM VERSION 4.1 / ISDN 1.2)
DESCRIPTION
CALL FORWARD TO AN EXTERNAL NUMBER (FROM CPC-EX)
TRUNK TO TRUNK TRANSFER & CONFERENCE (FROM CPC-EX)
LOCATING CALLS
19
19
19
20
20
20
20
21
22
PAGING WITH MEET ME
CAMP ON
TALK BACK KEY
CAMP ON WITH MESSAGE
VOICE ANNOUNCE
BUSY OVERRIDE / BREAK IN
MANAGER SECRETARY GROUPS
DO NOT DISTURB
CALL FORWARDING
SUPPRESSION OF CALL FORWARD INDICATION ON DISPLAY AND BUSY LAMP FIELD (FROM
V4.1 / ISDN 1.2)
ABSENCE MESSAGE
HUNT GROUPS
HUNT GROUP ENHANCEMENTS (FROM CPC-EX)
OUTGOING CALLS
22
22
22
23
23
23
24
24
24
25
25
26
26
27
POOLED EXCHANGE LINE ACCESS
TRUNK QUEUING ( EXCHANGE LINE CAMP ON)
SPEED DIALLING - PERSONAL
SPEED DIALLING - SYSTEM
180 SYSTEM SPEED DIAL AVAILABILITY (FROM V4.1 / ISDN 1.2)
INTERNAL DTMF DIALLING FROM STORED NUMBER MEMORIES (FROM V4.1 / ISDN 1.2)
LAST NUMBER REDIAL
SAVE / REPEAT DIAL
27
27
27
28
28
28
29
29
LEAST COST ROUTING (LCR)
30
DASS II INTERFACE
31
DASS II FEATURES
DASS II FEATURES FOR FUTURE USE
DASSII ENHANCEMENTS WITH CPC-EX V1.5
DASS II FEATURE DESCRIPTIONS
DASS II SYSTEM CONFIGURATION TABLES
31
31
31
31
33
E-ISDN INTERFACE
38
3
Panasonic Digital Business System
Product Description
E&M PRIVATE CIRCUIT CONNECTION
39
TYPICAL EXAMPLES OF E&M LINKED SYSTEMS
AC15A CARD (FROM CPC-EX)
39
40
TYPICAL EXAMPLES
40
CALL RESTRICTION
41
CALL LOGGING INTERFACE
42
CALL LOGGING INDICATION OF HELD AND TRANSFERRED CALLS (FROM V4.1 / ISDN 1.2)
OTHER FEATURES
42
43
FLEXIBLE LINE ASSIGNMENT
PRIME LINE PREFERENCE
ACCOUNT CODES
HEADSET CONNECTION
STATION LOCK
HANDSFREE ANSWERBACK
AUTOMATIC RECALL
ALTERNATIVE ANSWERING POSITION
ON HOOK DIALLING
DIAL TONE MUTE
ALARM
VOLUME AND LCD CONTRAST ADJUSTMENT
DUAL COLOUR LEDS
MICROPHONE MUTE
DOORPHONE INTERFACE
BACKGROUND MUSIC
PULSE / DTMF DIALLING
OPERATOR CALL QUEUING (FROM CPC-EX)
INCOMING CALL RING PRIORITY (FROM CPC-EX)
BLF DSS (FROM CPC-EX)
PAD LEVEL CONTROL (FROM CPC-EX)
NEW BUS MONITOR / REMOTE PROGRAMMING SERIAL PORT (FROM CPC-EX)
43
43
43
44
44
44
45
45
45
45
46
46
46
46
47
47
47
47
48
48
48
48
SUMMARY OF SOFTWARE ENHANCEMENTS FROM AUGUST 1995
49
THE EXPANDED PROCESSOR CARD (CPC-EX) SUMMARY
50
CPC-EX V1.5 SOFTWARE ENHANCEMENTS SUMMARY
51
4
Panasonic Digital Business System
Product Description
System Parameters
System Microprocessor
System Memory
Digital Bandwidth (1 B+D)
Voice Channel
Signalling
Cabling (digital)
Analogue (SLTs)
Modulation
Intercom Paths
68000 CPC-B / CPC-C
68020 CPC-EX
3 Mb EPROM CPC-B / CPC-C
6 Mb EPROM CPC-EX
8 Kilobytes/Second
16 Kbps
64Kbps
1 pair (2 wires)
1 pair (2 wires)
Pulse code
Non blocking
System Hardware
Cabinets
Maximum port configurations
Exchange line ports
Extension ports
Common (line/extn ports)
Max number of keyphones
Max number of SLTs
Max number of DSSs
Max number of AC15A (CPC-EX)
Max number of E&M
Max number of ISDN Channels
DBS38
DBS68
DBS90
DBS128
DBS158
DBS180
6
24
6/8
32
24
4
3
3
30
12
48
6/8
56
48
4
6
6
30
18
64
6/8
72
64
4
6
6
30
24
88
6/8+6/8
104
96
4
12
12
30
30
112
6/8+6/8
128
120
4
12
12
30
36
128
6/8+6/8
144
136
4
12
12
30
Note: This table shows the maximum values possible in the system, the actual values will depend upon the
configuration of the specific system and its components.
5
Panasonic Digital Business System
Product Description
Modular Cards & Options
Central Processor Card
This is a 16 bit, 68000 microprocessor, with 356Kb RAM and 512 Kb ROM, controller card for the DBS system.
It also holds the system software and programming settings used to control the system operation.
There are three types currently available, dependant upon the system options required.
CPC-B
CPC-C
CPC-EX
card for systems using E&M private circuit connections
card for systems using DASS II ISDN lines
card for combination of ISDN, E&M and AC15A connections
System Control Card
This card provides the tone generation for the system’s internal traffic and controls the RS232 interface used for
programming and call logging. It is required in every system alongside a CPC card.
Exchange Line Card
Interface card to allow connection of 6 PSTN or equivalent lines. Each cabinet will allow one or more line cards
to be installed depending upon the cabinet size and other options installed.
DASSII ISDN Trunk Card 1
The ISDN trunk card allows the connection of 1 primary rate ISDN circuit operating the DASS II protocol. This
allows upto 30 ISDN channels to be used from a single supplier connection.
DASSII ISDN Trunk Card 2
For use with the CPC-EX with software version 1.5 or later, this card allows the connection of one or two DASSII
ISDN pipes to the DBS, giving upto 48 digital channels. As a single card fitted to the system it operates in the
same way as the original DASSII Trunk card, but when fitted to a double cabinet CCU ( DBS128, DBS158 or
DBS180 ) it can link to a second DASSII Trunk card to give 48 channels. Since the ISDN card is fitted in the
universal slot only one can be installed in each system cabinet.
Note: The secondary DASSII card can be a DASSII Trunk Card 1 or 2, for channels 31 - 48.
E-ISDN Trunk Card
The E-ISDN trunk card allows the connection of a Euro-ISDN (Q931) ISDN pipe to the DBS. It has the same
facility as the DASSII Trunk card 2, giving upto 48 digital channels. As a single card fitted to the system it
operates in the same way as the original DASSII Trunk card, but when fitted to a double cabinet CCU (
DBS128, DBS158 or DBS180 ) it can link to a second E-ISDN Trunk card to give 48 channels. Since the ISDN
card is fitted in the universal slot only one can be installed in each system cabinet.
Note: Either DASSII or E-ISDN can be fitted to a DBS system. Protocols cannot be combined on the same
system, therefore when using a second ISDN card it must be the same type as the first one.
6
Panasonic Digital Business System
Product Description
E&M Card
The E&M card allows connection of 2 wire plus E&M (DC5) circuits to the DBS. Each card will provide
connection for 3 such circuits. The maximum number of cards a system can support is dependant upon size
and configuration, upto a maximum of 4 ( max 12 circuit connections to 3 destinations).
AC15A Card
The AC15A card allows connection of 4 wire AC15A circuits to the DBS. Each card will provide connection for 3
such circuits. The maximum number of cards a system can support is dependant upon size and configuration,
upto a maximum of 4 ( max 12 circuit connections to 3 destinations).
Digital Extension Card
Interface card for the connection of upto 8 proprietary digital keyphones. The first extension card in the system
must be a digital extension card. Other extension card slots can be populated by digital or analogue extension
cards (see below).
Analogue Extension Card
Interface for 8 analogue telephones, also called Single Line Telephones (SLTs). All extension clots except the
first in any system can be used for analogue extensions. If the analogue extension card is used the system will
also require SLT ring generators and DTMF receiver cards and the handsets to be connected must be tone
dialling and time break recall.
DTMF Receiver Card
Provides 4 or 8 detection circuits for Dual Tone Multi-Frequency (DTMF) tones from single line telephones and
DISA calls, dependant upon the size of DTMF receiver card selected. For most systems using SLTs one 8 circuit
DTMF receiver card will be sufficient for 60 extensions or less. For more extensions or extensions in heavy use
a second card will be required to ensure smooth operation.
SLT Ring Generator
A power supply controlled by the DBS to provide ringing voltage for SLTs connected using the analogue
extension card. One ring generator must be connected to each system cabinet, to which SLTs are connected, to
provide ringing for a maximum of 20 analogue extensions simultaneously.
Meter Pulse Detection Card
Detects exchange line charging pulses ( optionally rented from the network carrier) where they are available
during outgoing calls to allow the DBS to calculate the cost of a call for call logging purposes. One is required
for each line using meter pulses and when fitted also require the -48v power supply to provide the correct
working voltages.
-48v Power Supply
Power supply for Meter Pulse Detection cards and E&M private circuit cards. 1 required per control unit.
7
Panasonic Digital Business System
Product Description
Remote Administration Interface
A 300/1200 bps modem card which mounts on the SCC card to provide the DBS with a remote programming
option.
Built In Battery
Internally fitted lead acid cells, charged by the DBS and used to maintain system operation during power failure
There are different size batteries for the DBS38 and the DBS68/90 . In each case they keep the system running
for about 30 minutes when fully configured and the batteries fully charged.
External Battery
Housed externally to the system in an custom cabinet these batteries will allow system operation during power
failure, in the same way as the internal batteries, but for a longer period. Backup times of around 3 to 4 hours
are possible with a fully configured system.
Doorphone Interface And Doorphones
An interface which enables connection of 1 or 2 doorphones. It uses an exchange line port to connect onto the
system. There is a choice of two doorphone units small, and large. These are proprietary, weather resistant
units for use with the interface. The interface has two sets of relays for controlling a remote doorlock for each
doorphone.
Connecting Cable
The connecting cable is used to connect a DBS90 cabinet to a DBS38, DBS68 or DBS90 to build a double
cabinet system for larger systems.
8
Panasonic Digital Business System
Product Description
Handset Options
The Digital Business System offers the choice of a wide range of key handsets.
The features which are available to handset users will depend upon the type of handset being used.
Handset Features
Key features of the DBS handsets are:
One-Touch keys
The one-touch keys provide single key access to personal speed dials, allowing them
to be dialled with a single key press.
FF keys
Flexible Function (FF) keys are used as line use indicators. Unused FF keys can be
programmed with other system functions or used as extension calling and busy lamp
field keys.
Dual colour LEDs
The FF keys each have a dual colour LED which is used when the key is programmed
as a line or extension call key to show the line / extension status.
Message lamp
Each key telephone has an LED lamp which is used to give visual indication of
messages.
Distinctive HOLD key
The HOLD key’s orange colour and prominent position make it easy to locate and
operate.
Volume control
To adjust ringing and where available handsfree volume..
LCD display
Certain key telephone models have a seven segment or alphanumeric display
allowing the display of information and messages which enhance its functionality.
Handset Types
The tables below lists the DBS handset types and their key specifications.
Model
Description
FF Keys
VB3011
VB3411
VB3411DS
VB3411LDS
VB3611D
VB3611DS
VB3631
0 key handset
12 key standard
12 key executive
12 key large display
24 key display
24 key executive
72 key console
0
12
12
12
24
24
72
One Touch
Keys
0
10
10
10
10
10
0
Dual colour
LEDs
4
4
4
4
4
4
Message
LED
4
4
4
4
4
4
Alphanumeric
Display
Handsfree
4
4
4
4
4
4
4
The models below were introduced in April 1996 as replacements to those listed above. Information on
additional features follow.
Model
Description
FF Keys
VB3011
VBD411
VBD411DS
VBD411LDS
VBD611D
VBD611DS
VBD631
0 key handset
12 key standard
12 key executive
12 key large display
24 key display
24 key executive
72 key console
0
12
12
12
24
24
72
One Touch
Keys
0
10
10
10
10
10
0
9
Dual colour
LEDs
4
4
4
4
4
4
Message
LED
4
4
4
4
4
4
Alphanumeric
Display
Handsfree
4
4
4
4
4
4
4
Panasonic Digital Business System
Product Description
New Handset Features
‘LINE’ Key
The LINE key is a specially designated key for selecting a free exchange line, equivalent to dialling On/Off 9.
Therefore for the LINE key to operate the extension must be a member of a dial 9 or tenant group. The LINE key
setting is fixed and is not programmable.
‘MIC’ Key
The MIC key has been removed from the new handsets. It has been replaced by an additional FF key code
which is used to configure an FF key as a MIC key for those users who require it.
‘MUTE’ Key
The MUTE key is a new feature which allows the handset microphone to be muted. When taking or making a
call using the handset pressing the MUTE key will cut the outgoing speech. Incoming speech can still be heard
and the MUTE key will illuminate green on the keyset. It functions as a toggle so a second press will restore
outgoing speech and return to two way conversation. MUTE will operate for internal, external and conference
calls. If a call which is muted is held or transferred the MUTE function is cancelled and normal speech resumes.
Volume Control
The new handsets can set internal and external ringing volume.
Using The New Handsets With CPC-B And CPC-C
The new handsets can be used with the older version CPC-B and CPC-C cards. However they will not be able to
use the following features: Individual volume control, off hook monitor and handset mute.
TRANSFER Key
The transfer key is used to transfer calls to outside lines.
10
Panasonic Digital Business System
Product Description
Answering Calls
Direct Inward System Access (DISA)
Description
Any number of exchange lines can be assigned as DISA lines. A line assigned as a DISA line is automatically
answered by the system and the incoming caller receives internal dial tone and therefore has the ability to dial
any extension number within the system. If the extension is busy or unanswered by pressing the "~" key the
caller will return to internal dial tone or the "#" key will transform the call to a PSTN incoming call or clear down
dependant upon the customer requirements.
Remote programming can also be accessed via DISA lines after entering a password.
Benefits
Allows internal personnel and regular callers to access the system without tying up the operator or to access
extensions during the evening or unattended operator hours.
DISA Break Out (CPC-EX and later only)
Description
DISA breakout allows an external caller to dial into the DBS and using a preset code break out on another line.
To use this facility the code, called Transfer ID, must be stored and lines must be available to the dial 9 and
tenant group chosen. There are 5 Transfer IDs that can be configured for the system.
When call charging information is available (Meter Pulse Detection or ISDN Call Charge Information) the
operator extension can be used to check the accumulated totals for calls made by each ID code.
Benefits
In organisations where local staff work off site and need to call long distance, these calls can be routed via the
DBS and out to the destination. The caller usually on a mobile telephone will be charged for a local call and the
long distance call is charged to the DBS system owner at land line rates. This will keep mobile fleet call costs to
a minimum and charge long distance calls to the company at the cheaper land line rates.
Flexible Ringing Assignment
Description
The ringing assignment is completely flexible so any line can be assigned to ring at any station. The ringing
assignment can be different in day and night modes depending on user requirements
Benefits
Assures coverage for outside lines, increases customer satisfaction. Allows for customisation of the system in
order to meet a wide variety of applications.
11
Panasonic Digital Business System
Product Description
Incoming Line Name Assignment (from v4.1 / ISDN 1.2)
Line ports on the DBS can be assigned an alphanumeric name of up to 16 characters. When a name is
assigned it will be displayed instead of the ‘INCOMING nn’ message when a call is received. If the port is a
DASS II channel with CLI in use the CLI will override the name display.
Call Pick Up (Group / Direct)
Description
Group call pick up allows a user to answer calls for other extensions in the same pick up group by activating a
feature button or dialling an access code.
Direct call pick up allows a user to answer a specific ringing extension by dialling an access code followed by
the extension number. The alphanumeric display advises the picking -up station of the calling extension or
exchange line.
Benefits
Provides improved call coverage by allowing extension users to answer ringing stations without leaving their
desk.
Off Hook Signalling
Description
When a user is talking on an outside line, they may be alerted of another incoming call by the system sending a
call waiting tone.
Answer & Release Keys
Description
Answer Key : Any time a call is made, both outside and inside the system the operator simply presses the
answer key to connect to the calling party. This eliminates the need to visually identify the calling source.
Release Key -: After the operator has answered a call the only steps necessary to transfer the call is to depress
an associated DSS button and a release key. Pressing the release key without selecting an extension to transfer
to will end the call.
Benefits
Ensures calls are handled quickly and in the order they were received. Adds to the ease of use and makes
training quick and easy.
12
Panasonic Digital Business System
Product Description
Voice Announce Unit
The Voice Announce Unit (VAU) is an optional unit for use with the DBS. It is connected to digital extension
ports. The VAU provides recorded messages to callers, then transfers them to another extension following the
callers’ DTMF dialled instructions.
Each Voice Announce Unit contains two answering circuits each can have a different message or messages
recorded. Each circuit is associated with one DEC port. Circuit 1 for port 1 and circuit 2 for port 2.
The recorded messages and programmed information have a battery backup which will hold the data for up to 5
days in the event of a power failure once the unit has been installed for 48 hours.
When the VAU detects a call, it answers and plays a recorded message. If the VAU is used to back up an
operator, or group of people, a delay to answer can be inserted, this allows the original persons time to answer
the call if they are available. Recall ringing will override the delay to answer timer and the call will be answered
immediately.
In the event that a caller is using an LD/pulse dialling telephone, or the DTMF level is low, the VAU will
automatically transfer the call to a predetermined extension.
13
Panasonic Digital Business System
Product Description
Voicemail Connection
The DBS supports the connection of voicemail systems by providing special extension ports designed for
connection to voice processing systems.
Voice systems on the DBS can be configured in one of three ways:
Automated Attendant (AA)
Calls ring into the voice system which then handles them in a similar way
to a central operator eventually transferring them to a required extension.
Voicemail (VM)
Calls received are routed to a specified user mailbox where the caller can
leave a message.
Combined AA/VM
Has ports configured to do both of the AA and VM functions on a single
system.
Voicemail related commands
The following commands are used to provide interaction with voice systems.
Message Lamps
The DBS will allow operation of the message waiting lamps on keysets by the voice system. Message setting
and cancelling must be controlled by the voice system to ensure messages are correctly set and cancelled.
Call Forward Identification Dialling
System extensions can have a call forward ID set which will be automatically dialled when that extension call
forwards to a Voicemail port. This ID is only sent to Voicemail ports when a call is forwarded, non Voicemail
ports will not receive it.
The ID code can be upto 20 digits consisting of 0 - 9,*,# or Redial (to give a pause)
14
Panasonic Digital Business System
Product Description
Flexible Function Keys
Description
The Flexible Function keys (FF keys) can be programmed to access a feature by pressing a single button. The
features which can be placed under an FF key are as follows:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Exchange line key
Direct line access
Pooled / Group line key
Extension busy / selection key
Paging access
‘Meet me’ paging answer
Call park
Intercom key
Do not disturb
Call forward
Absence message
Alarm
Station lock
Direct call pick-up
Group call pick-up
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Loud ring bell pick-up
Account code entry
Speed dial
Message recall
Message cancel
Save / repeat dial
Dial tone on/off
Headset on/off
BGM on/off
Night transfer
Answer key
Release key
Talk back key
Microphone on/off
Mute key (CPC-EX & VBDxxx handsets)
NOTE: Feature keys can be programmed by the user on each telephone
Benefits
This provides the flexibility to customise a phone to the customers needs. It makes easy, one step feature
access available as an alternative to feature access codes.
15
Panasonic Digital Business System
Product Description
Flexible Night Service
Description
When the system is placed into night mode the extensions can be assigned to ring on a per line / per extension
basis, differently than during the day mode. In addition, the call restriction per line / per extension can be
changed. The night service can be set to turn on automatically at a set time.
Benefits
Provides flexible ringing for businesses with extended hours of operation or shift workers. Enhances
management control of call abuse by providing different call restriction options for night operation.
Call Traffic Management
Description
The operator’s phone can monitor the usage of lines and extensions on the display as follows:
1. Number of incoming calls on a specific line
2. Number of outgoing calls on a specific line
3. Number of times a system speed dial number was used
4. Reset the above
5. Cost of calls on a specific exchange line
6. Cost of calls on a specific extension
7. Reset the cost of calls on a specific exchange line
8. Reset the cost of calls on a specific extension
Note: Meter pulse detection cards and exchange meter pulses are required to display the cost of calls.
Benefits
Allows a simple way to monitor call abuse and exchange line usage
.
16
Panasonic Digital Business System
Product Description
Operator Setting/Cancellation
Description
This feature allows the operator to set and cancel the following features on an extension.
Can set for use by all extensions:
Absence Messages
Call Waiting Messages
System Speed Dial Numbers
System Speed Dial Names
Time And Date
Can set for specific extensions:
Call Forward ( useful for system with voicemail fitted)
Call Forward ID Dial ( used for voicemail access)
Lock Code
Can cancel for a specific extension:
Lock
Do Not Disturb
Call Forward
Absence Message
Benefits
Enables the operator to send important or emergency calls through to blocked stations. Allows the operator to
monitor and update an extension's status
.
17
Panasonic Digital Business System
Product Description
Holding Calls
System Hold
Description
This feature allows an extension to put a call on hold and for the call to be retrieved from any phone by pressing
the associated line key.
Exclusive Hold
Description
This feature permits a extension user to maintain private and exclusive access to an exchange line while the
called party is on hold. Only the station placing the call on hold can retrieve the "held" line.
When a call is placed on exclusive hold by pressing the LINE key, it automatically returns as an “incoming call"
after a predetermined period of time.
Benefits
Prevents inadvertent interruption by other extensions by providing a busy indication on other keyphones with the
same line appearance
Call Park / Park Pickup
Description
There are two park hold options, system park hold, which has 10 set hold positions, and extension park hold,
which allows a call to be held at an extension. Any user can place a call in the "park" mode which acts like an
exclusive hold. Any other extension, by simply pressing the call park pick- up button, or the feature code, can
pick up that parked call.
Benefits
Better call handling capabilities Applications include: A party can not be reached at his/her extension, the caller
can "Park" the call and page to that person to pick up the call.
Automatic Hold
Description
This programmable option allows exchange lines to be placed on hold automatically when another line key is
pressed. Thereby allowing a "broker hold" function. To drop a call the user must press a key assigned as a
release key or hang up the handset.
Benefits
Allows for simple handling in high traffic situations
18
Panasonic Digital Business System
Product Description
Transferring & Intercom Calls
Internal Voice / Tone Calls
Description
The DBS can be set up to either voice call or tone call for intercom calls. With a voice call the callers
announcement is heard over the speaker of the called extension if it is not busy and the recipient can use the
handsfree answerback if their extension supports the facility. Tone call will sound a tone at the receiving
extension until the call is answered or the caller gives up. This option is set up with system programming.
Benefits
Allows each customer to select which method would best suit their business environment.
Transfer ( screened / unscreened)
Description
The screened transfer feature requires that the called extension has answered and the call is announced before
the transfer takes place.
The unscreened feature allows extension users to transfer their internal or external calls without having to
announce the caller (system programmable).
Unanswered calls will return to the extension that originated the transfer, if the call is still left unanswered it will
return to the operator.
The system may be set to allow screened calls only.
Benefits
Provides efficient call processing
User friendly operation
Conference Calls
Description
This feature enables the user to conference up to 3 internal or 1 external and 2 internal parties, as the system is
digital, there is no internal loss.
NOTES:
The system can accommodate up to three simultaneous conference calls. The busy override
function can be used to set-up conferences.
19
Panasonic Digital Business System
Product Description
Privacy & Privacy Release
Description
Privacy :- the system has built in privacy so other people cannot accidentally break into an existing
conversation.
Privacy Release :- a station user can release privacy on external calls to establish a three party conference.
Benefits
Ensures confidentiality on important calls.
Gives the flexibility to release privacy when desired.
Allows telemarketing I teaching applications to conference in a colleague for assistance.
Group Ringing (from version 4.1 / ISDN 1.2)
Description
The DBS can support upto 50 ringing groups of 8 members each, for ISDN DDI or analogue incoming calls.
When a call is passed to a group ringing is presented and all idle extensions in the group ring. If an extension
that was busy when the call arrived becomes idle before the call is answered it will not begin to ring.
Calls can be transferred to a group from another extension, as soon as ringing is heard by hanging up. The
group is searched for free extensions when the extension calls the group and again when the call is transferred
before answer.
If the group is busy and a forced transfer is performed the group will be continually searched until an extension
becomes free or the reversion timer has elapsed. Multiple calls can be transferred to a busy group.
If the call is not answered before the recall or reversion timers have elapsed then the call will recall to the
transferring extension.
Call Forward To An External Number (from CPC-EX)
Call forward to an external number can be set by any extension ( except the operator ) which is not restricted via
programming from doing so.
The number to which calls are to be forwarded must be stored in the extension’s own Personal Speed Dials or
the System Speed Dials before setting up the forward function.
Multiple calls can be redirected by external call forward from a single extension. However be sure there is
sufficient capacity at the destination number to handle many calls if multiple calls are to be forwarded or the
callers will get busy tone.
The operator extension cannot set a call forward to an external number, even if internal call forward has been
enabled.
The types of call which will follow an external call forward, when allowed by programming are:
Internal tone and voice calls
Calls from the private wire (DC5) if breakout is set
Transferred calls
ISDN Personal DDI calls
20
Panasonic Digital Business System
Product Description
When call forward to external is set the extension’s status is indicated in several ways. The DND/CF LED is lit,
DSS keys for the extension will show green, SLTs and VB3011 will have a broken dial tone when taken off hook,
display keysets will show FWD NNNN ( where NNNN is the memory used to forward ) on the second line of the
display.
When a call is forwarded the extension is making an external call. Call barring, tenant groups, LCR and call
logging functions will all operate as normal, barring the call if the number is restricted to that extension.
Trunk To Trunk Transfer & Conference (from CPC-EX)
A call on hold at an extension can be transferred to an external number by the extension. With the call on hold a
line is selected and the new number dialled, the call can then be transferred by going back on hook, pressing
RECALL on the VB3xxx range of handsets or PROG on the VBDxxxx range of handsets, pressing an FF key
programmed as a RELEASE key or RELEASE on the DSS, an FF key programmed as a TRANSFER key (*6) or
using the new large display menu option.
If the DBS is linked using a networking card an extension on system A can transfer calls to system B by a
similar method using on hook or RELEASE key transfer.
Calls can also be transferred between lines by dropping out of a conference using the methods described above.
A conference call can be initiated by holding a call, setting up a new call and then pressing the CONF key.
When a call is conferenced in this way DTMF transmission to the lines during the call is disabled. If the
extension making the call places the calls on hold both external parties are placed on hold and held separate
from each other.
21
Panasonic Digital Business System
Product Description
Locating Calls
Paging With Meet Me
Description
The DBS has seven paging zones available plus an all zone. Both internal and external paging is possible.
Paging zones are designated zones 00-07. An external paging system can be connected to operate with any or
all of the internal paging groups.
Paging will not be heard from the speakers of extensions which are busy or for which Do Not Disturb, Call
Forward or Absence Message settings are currently active.
A "meet me answer page" allows a user upon being paged to be connected to the extension paging by entering
a code.
Benefits
Improves efficiency in locating personnel by providing dial access to paging equipment and to extensions in
designated paging zones.
Improves customer service by providing faster response time to calling parties.
Camp On
Description
This feature allows extensions to queue calls to a busy extension.
The camp on tone can be programmed as a one burst tone or as a continuous tone this is programmed on a per
extension basis.
Benefits
Saves time and improves productivity by eliminating repeated dialling to gain access to busy extensions.
Talk Back Key
Description
A line key can be programmed as a talkback key which will flash when another extension "camps on" to the
phone. By pressing the flashing talk back key, the outside call is automatically placed on hold while the two
internal parties can now have a conversation. This talk back feature allows switching of the call between the
outside party and the internal party.
Benefits
Allows answering of internal calls without having to end external calls.
22
Panasonic Digital Business System
Product Description
Camp On With Message
Description
When a user is talking on an outside line, another extension can alert him/her that another call is waiting by
sending a call waiting tone.
In addition, the internal party also has the option of sending 1 of 5 programmable messages that will appear on
the called extensions display, these are set as standard as:
VISITOR HERE
NEED HELP
IMPORTANT
URGENT
EMERGENCY
Benefits
Allows internal users to alert busy stations to other calls and urgent messages
Voice Announce
Description
When a user is on an outside line, an internal party has the ability to break into a conversation and announce a
call. The voice comes through the handset earpeice but it cannot be heard by the outside caller. The intruding
party cannot hear any of the conversation. The permission to do this is set via system programming.
Benefits
Gives the ability to interrupt a conversation without the calling party hearing the message.
Note: Will work on keyphones and single line telephones.
Busy Override / Break In
Description
An extension may break into a conversation in progress and establish a conference. First an alert tone is heard
and then the call becomes a 3 party conference call. System programming sets whether each extension can be
overridden and/or can override other extensions.
Benefit
Ensures the ability to notify people of emergency calls.
23
Panasonic Digital Business System
Product Description
Manager Secretary Groups
Description
This feature enables sixteen groups with up to six manager extensions and up to two secretary extensions to be
placed into any one group. The secretaries can screen any intercom, DlSA and exchange line calls to any of the
designated managers.
In addition a flexible function key can be programmed on the secretary's phone in order to provide constant
visual indication of the manager(s) extension as well as one button access and transfer
Benefits
Increases productivity of key personnel by enabling screening of outside calls provides a simple method of
effectively sharing secretarial support.
Do Not Disturb
Description
Do not disturb enables a user to stop all intercom and exchange line calls from ringing on their extension. When
activated a busy signal is sent to the calling party.
Benefits
Enables user to quickly and easily initiate privacy for important meetings, etc.
Call Forwarding
Description
Incoming calls (internal and external) can be routed to another extension by selecting a feature key assigned as
"call forward" or by dialling the call forward code and then the extension number. The name of the extension or
outside line number of the calling party appears on the display of the destination extension.
1.
There are 4 kinds of call forward:
1.
2.
3.
4.
5.
All calls
No answer/Busy
Busy
No Answer
Call Forward To An External Number (CPC-EX and later )
Benefits
Ensures immediate call coverage for personnel that are out of the office and not part of a hunt group.
Operator Call Forward ( CPC-EX v1.5 and later )
The Operator Extension can set a call forward for all calls (721 xxx) provided the night ring telephone is set to a
port other than 1.
24
Panasonic Digital Business System
Product Description
Suppression Of Call Forward Indication On Display and Busy Lamp
Field (from v4.1 / ISDN 1.2)
It is now possible to suppress the display of call forward indication from the second line of a keyset LCD and
green LED indication on BLF keys, when an extension sets call forward. This is useful when many users will be
setting forward to voicemail and do not want these indications present.
When suppressed the DND/CF LED on keysets will still be illuminated to indicate call forward status.
Absence Message
Description
This feature, when activated, sends a status message to the calling party's display. A total of ten messages of
which five are user defined can be provided. The messages are user interactive allowing a time of return to be
entered, so the caller knows when the party will return.
The following is a list of default messages:
Code Message
0
1
2
3
4
Code Message
In meeting
At lunch
Out of office
Holiday
Another office
5
6
7
8
9
Absence No.5
Absence No.6
Absence No.7
Absence No.8
Absence No.9
These can be reprogrammed from the operator extension.
A green LED indication is displayed on the DSS console or BLF key assigned to the station that has left an
absence message. When the associated key is pressed the message will be displayed.
Note:
Extensions without a display will get busy tone.
Benefits
Makes internal office communications more efficient and minimises telephone tag.
25
Panasonic Digital Business System
Product Description
Hunt Groups
Description
This feature enables calls to be directed to a specific group of extensions and for the call to "hunt" for a free
extension in that group. There are up to sixteen hunt groups with up to eight members in each group. Hunt
groups may be linked so if all members of one group are busy, the call will trip onto the next designated group.
There are two types of hunt groups circular and terminate. Circular allows entry to the group on any extension
number and hunts if any extension is busy. Terminate only hunts if member number one is called and is busy. If
any other extension is called and is busy, busy tone is sent.
Benefits
Allows calls to be routed to departments without the need to redial if an extension is busy.
Hunt Group Enhancements (from CPC-EX)
The hunt group facilities have been substantially extended with the CPC-EX processor card. The DBS will now
support up to 24 hunt groups of up to 32 member extensions. Cyclic hunting and No Answer hunting ( ringing
hunting ) are now also available.
Cyclic Hunting
The first incoming call will hunt from member 1 upwards until a free extension is located and ring there. The
next call will begin to hunt from the member extension following the last one which received a cyclic hunt call,
until a free extension is located, and so on for successive calls to the group. When the last member is reached
hunting continues from member 1 and the cycle repeats. This will give an even call distribution across the
members of the hunt group.
To operate Cyclic Hunting the hunt group type must be set to ‘cyclic’ and all calls directed to the first member
extension.
No Answer Hunting
An internal call will ring on a member extension, and if unanswered will move onto the next extension and
continue to do this until answered or transferred to a non No Answer Hunting group.
If all members are busy the call will wait at the extension it was directed to until the member no answer timer
elapses at which point it will hunt again.
Ringing Hunting For External Calls ( CPC-EX v1.5 and later )
External calls can now be made to ring around a hunt group on no answer. Set up the hunt groups in the normal
way, select circular or cyclic and set the member and group no answer timers to the required settings (16
seconds and 320 seconds give a good ringing cycle ). Make the incoming calls ring to the first member
extension and they will hunt until answered.
26
Panasonic Digital Business System
Product Description
Outgoing Calls
Pooled Exchange Line Access
Description
A group of outside lines can be combined together under one line key, for access to outside lines. When there
are available routes the LED will remain off or green if you are currently using a line in the group, when all
routes are busy the LED will show red.
Benefits
This allows for maximum utilisation of the line keys on a keytelephone.
Trunk Queuing ( Exchange Line Camp On)
Description
If an exchange line or line group is busy a user can dial "6" after receiving busy tone, so when the line becomes
available the system will ring the extension and reserve the line for the extension.
Benefits
Increases productivity by allowing users to continue working while waiting for an available line. Eliminates the
need to manually monitor lines.
Speed Dialling - Personal
Description
Any of the extensions can store up to ten personal speed dial numbers which are unique to that extension.
Benefits
Saves time and increases productivity by allowing the extension user to use abbreviated dialling to access
frequently called numbers.
Note: Personal speed dial numbers do not override an extensions call barring restriction.
27
Panasonic Digital Business System
Product Description
Speed Dialling - System
Description
There are 180 system memory locations which can be split into two groups of ninety system speed dial
numbers. Either all or if split, one of the groups, are available to any or all of the extensions within the DBS. Any
number up to 16 digits in length can be stored in a memory location. The system speed dial numbers can be
assigned to override call restriction on a system wide basis.
Benefits
All extensions can share a common list of frequently dialled numbers.
Two groups allow the memories to be split for use by different departments or different companies.
180 System Speed Dial Availability (from v4.1 / ISDN 1.2)
The new versions of software allow for the DBS to be configured for 2 x 90 SSD groups or 1 x 180 SSD group.
This is set via programming and requires a power off/on reset to take effect. Changing this setting will not erase
the contents of the SSDs.
The SSD numbering changes dependant upon the mode selected.
With 2 x 90
With 1 x 180
the SSD locations are numbered
the SSD locations are numbered
00~89 in each group
100~189,200~289
Internal DTMF Dialling From Stored Number Memories (from v4.1 /
ISDN 1.2)
It is now possible to send DTMF signals internally from memories on the DBS. This will allow single key access
to voicemail systems to be set up.
When using a memory to send internal DTMF in this way the keypad of the extension is disabled until dialling is
complete and if the extension is a display keyset the LCD is blank. The blank LCD will keep passwords secret.
When dialling the tones can be audible or silent dependant upon system program setting. If the memory is sent
during a conversation the contents will be DTMF dialled over the speech.
Memories can be ‘chained’ together provided that the total length of the combined memories does not exceed 24
digits.
The facility can also be used over an E&M link, in which case the DTMF is sent after E&M answer is received
and any stored pause ignored.
28
Panasonic Digital Business System
Product Description
Last Number Redial
Description
Pressing the REDIAL key redials the last number dialled without having to clear the line. If the line has been
cleared the redial key will reseize the line and redial the last number dialled.
Benefits
Saves time and frustration when trying to reach a busy number.
Save / Repeat Dial
Description
This feature allows the extension user to store a dialled number by dialling a feature code during an outside call
and later redial the number even if other calls have been made between times.
Benefit
Allows other calls to be made if a called party is busy without the need to look up the number again.
29
Panasonic Digital Business System
Product Description
Least Cost Routing (LCR)
Description
With least cost routing feature, the system can choose the most cost-effective outgoing network based on the
outside number dialled. After the outgoing destination number is dialled, the LCR stores and examines the
number on the basis of area code used, the time of day and day of week.
The system will first check the route of the dialled number. Once verified the system will then check the
restriction level of the user.
Up to seven different carriers can be connected to the DBS. Priorities may be set for either time of day (four sets
of tables) and days of week(four patterns).
Benefits
Improves management of telephone expenses by providing automatic routing of outgoing calls over the most
economical facility available.
30
Panasonic Digital Business System
Product Description
DASS II Interface
The DASS II interface and associated equipment allows the connection of Primary Rate ISDN to the Digital
Business System (DBS). A maximum of 30 digital channels can be connected to any of the DBS systems
irrespective of the system size. Connection of the digital circuits will reduce the number of analogue lines which
can be connected to the system. If the DASS II interface is fitted the E&M feature of the DBS is not available.
DASS II Features
The following features are supported by the DBS DASS II interface.
Direct Dial In
Call Charge Information
Calling Line Identity
(DDI)
(CCI)
(CLI including OLI & TLI)
DDI , CCI and CLI require rental of network services.
DASS II Features For Future Use
The following features are intended for inclusion in future developments. These are proposed features and their
development in future products is not guaranteed.
Customer Controlled Diversion
Customer Controlled Channel Busying
Call Charge Rate Data
Customer Controlled Call Barring
DASSII Enhancements With CPC-EX v1.5
From CPC-EX v1.5 the DBS can support one or two DASII cards. To achieve this there is a new version DASSII
card. This card allows the connection of one or two DASSII ISDN pipes to the DBS, giving upto 48 digital
channels. As a single card fitted to the system it operates in the same way as the original DASSII Trunk card,
but when fitted to a double cabinet CCU ( DBS128, DBS158 or DBS180 ) it can link to a second DASSII Trunk
card to give 48 channels. Since the ISDN card is fitted in the universal slot only one can be installed in each
system cabinet.
The DDI routing has been extended to include a follow on extension option for each DDI on the system with the
call reverting to the operator if both destinations are unanswered for any reason.
Note: The secondary DASSII card can be a DASSI Trunk Card 1 or 2, for channels 31 - 48.
DASS II Feature Descriptions
Direct Dial In
The network can send the last digits of the number dialled by the caller to the DBS. This string can be 1 to 6
digits long dependant upon configuration and the network services being subscribed to by the user. The DBS
will use these digits to route the call to a specific extension or group of extensions using a look up table.
Call Charge Indication
When using the DASS II interface and renting the optional call charge service from your network provider the
DBS can receive and print the precise cost of the call upon its completion, as part of its call logging output.
31
Panasonic Digital Business System
Product Description
The call charge is sent to the DBS at the end of an outgoing call. This data can be printed on the call logger
and/or optionally displayed on keysets with an LCD.
Calling Line Identity
The calling party’s number or called party’s number can be displayed on a keyset with an LCD. The Incoming
CLI from a caller is called Originating Line Identification (OLI) and the number returned from the network from a
called party is Terminating Line Identification (TLI).
DDI Group Name Display (from v4.1 / ISDN 1.2)
The DDI group name can be displayed on the second line of a keyset LCD when an incoming DASS II DDI call
is received by a DDI group. This will clear after answer.
Calling Line Identity - Name Display (from CPC-EX)
On an incoming ISDN call with CLI enabled and rented from the network operator the DBS can check the CLI
data against it’s SSD memories. If it finds a match it can then display the SSD name instead of the CLI number.
When ringing, the name will appear on the first line of the display and drop to the second line after answer. The
incoming CLI must be an exact match including the STD code for the search to generate a name and the
receiving keyset must be a display keyset.
When speaking on a call, or making a call, the name will appear on the second line of the display if names are
set to appear and TLI is received from the network and matches an SSD or the number dialled matches an
SSD.
The following table indicates the display when an ISDN call is received under the various possible
circumstances.
Trunk
Name
Display
OFF
Trunk
Name
Display
ON
ISDN Call Type
Normal
DISA
No CLI Sent
CLI Name OFF
CLI Sent
CLI Name OFF
No CLI Sent
CLI Name ON
CLI Sent
CLI Name ON
No CLI Sent
CLI Name Off
CLI Sent
CLI Name OFF
No CLI Sent
CLI Name ON
CLI Sent
CLI Name ON
Trunk No.
DISA
Incoming
DISA
Incoming
DISA
Incoming
DISA
Incoming
DISA
Incoming
DISA
Incoming
DISA
Incoming
DISA
Incoming
CLI No.
CLI No.
CLI Name
Trunk
Name
CLI No.
CLI No.
CLI Name
Personal
DDI
Trunk No.
Group DDI
CLI No.
CLI No.
CLI No.
CLI No.
CLI Name
CLI Name
Trunk
Name
CLI No.
Trunk
Name
CLI No.
CLI No.
CLI No.
CLI Name
CLI Name
32
Trunk No.
Personal
DDI > ATT
Extension
Trunk No.
Extension
Trunk No.
Extension
Trunk No.
Extension
Trunk No.
Extension
Trunk No.
Extension
Trunk No.
Extension
Trunk No.
Extension
Trunk No.
&
&
&
&
&
&
&
&
Group
DDI > ATT
Group Name
& Trunk No.
Group Name
& Trunk No.
Group Name
& Trunk No.
Group Name
& Trunk No.
Group Name
& Trunk No.
Group Name
& Trunk No.
Group Name
& Trunk No.
Group Name
& Trunk No.
Panasonic Digital Business System
Product Description
DASS II System Configuration Tables
The following tables show the permissible configuration combinations of analogue exchange lines and digital
channels.
DBS 38
DBS 68
An. Lines
Trunk No. 0 6 12
1
1 1
2 2
2
3 30 3 3
4 29 4 4
5 28 5 5
6 27 6 6
7 26
7
8 25
8
9 24 24 9
10 23 23 10
11 22 22 11
12 21 21 12
13 20 20
14 19 19
15 18 18
16 17 17
17 16 16
18 15 15
19 14 14
20 13 13
21 12 12
22 11 11
23 10 10
24 9 9
25 8 8
26 7 7
27 6 6
28 5 5
29 4 4
30 3 3
31 2 2
32 1 1
An. Lines
Trunk No. 0 6 12
1
1 1
2 2
2
3 30 3 3
4 29 4 4
5 28 5 5
6 27 6 6
7 26
7
8 25
8
9 24 24 9
10 23 23 10
11 22 22 11
12 21 21 12
13 20 20
14 19 19
15 18 18
16 17 17
17 16 16 16
18 15 15 15
19 14 14 14
20 13 13 13
21 12 12 12
22 11 11 11
23 10 10 10
24 9 9 9
25 8 8 8
26 7 7 7
27 6 6 6
28 5 5 5
29 4 4 4
30 3 3 3
31 2 2 2
32 1 1 1
DBS 90
18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Trunk No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
DBS Analogue Lines vs. Digital Channel Configurations
33
Analogue Lines
0 6 12 18 24
1 1 1 1
2 2 2 2
30 3 3 3 3
29 4 4 4 4
28 5 5 5 5
27 6 6 6 6
26
7 7 7
25
8 8 8
24 24 9 9 9
23 23 10 10 10
22 22 11 11 11
21 21 12 12 12
20 20
13 13
19 19
14 14
18 18
15 15
17 17
16 16
16 16 16 17 17
15 15 15 18 18
14 14 14
19
13 13 13
20
12 12 12
21
11 11 11
22
10 10 10
23
9 9 9
24
8 8 8 8
7 7 7 7
6 6 6 6
5 5 5 5
4 4 4 4
3 3 3 3
2 2 2 2
1 1 1 1
Panasonic Digital Business System
Product Description
DBS 128
Trunk No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
DBS 156
0
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
6 12
1 1
2 2
3 3
4 4
5 5
6 6
7
8
9
10
11
12
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
24
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
Trunk No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
36
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
0
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
6 12
1 1
2 2
3 3
4 4
5 5
6 6
7
8
9
10
11
12
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
DBS Analogue Lines vs. Digital Channel Configurations
34
18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
24
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
36
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
42
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
8 41
7 42
6
5
4
3
2
1
Panasonic Digital Business System
Product Description
DBS 180
Trunk No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
0
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
6 12
1 1
2 2
3 3
4 4
5 5
6 6
7
8
9
10
11
12
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
24
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
36
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
42
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
8 41
7 42
6
5
4
3
2
1
48
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
DBS Analogue Lines vs. Digital Channel Configurations
35
Panasonic Digital Business System
Product Description
DBS 128
Trunk No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
DBS 156
0
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
6
1
2
3
4
5
6
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
12
1
2
3
4
5
6
7
8
9
10
11
12
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
24
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
36
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
Trunk No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
0
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
6
1
2
3
4
5
6
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
12
1
2
3
4
5
6
7
8
9
10
11
12
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
DBS Analogue Lines vs. Digital Channel Configurations
When Using CPC-EX v1.5 Or Later
36
18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
24
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
36
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
12
11
10
9
8
7
6
5
4
3
2
1
42
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
Panasonic Digital Business System
Product Description
DBS 180
Trunk No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
0
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
6
1
2
3
4
5
6
12
11
10
9
8
7
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
12
1
2
3
4
5
6
7
8
9
10
11
12
6
5
4
3
2
1
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
18
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
30
29
28
27
26
25
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
24
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
24
23
22
21
20
19
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
18
17
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
36
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
12
11
10
9
8
7
6
5
4
3
2
1
42
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
6
5
4
3
2
1
48
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
PSTN
ISDN From Master CCU
ISDN From Slave CCU
DBS Analogue Lines vs. Digital Channel Configurations
When Using CPC-EX v1.5 Or Later
37
Panasonic Digital Business System
Product Description
E-ISDN Interface
The CPC-EX v1.5 software provides the ability to connect to either DASSII or Q.931 ISDN protocols. In addition
a second digital trunk card may be fitted to double cabinet DBS systems to give a full 48 ( maximum allowed by
DBS ) channels split over two digital ‘pipes’. In this case both cards must be running the same ISDN protocol.
Channels can be split as required between the two cards up to a maximum of 48.
The Euro ISDN protocol supports Sub-addressing and 3.1Khz Audio calls in addition to the DDI and CLI
facilities available with DASSII. Sub-addressing is a DISA like function over the digital network. Digits are dialled
after the telephone number and these are passed to the receiving system and used to route the call internally.
3.1Khz Audio is a setting which allows calls requiring limited bandwidth ( modem and fax calls ) to only take up
the minimum required bandwidth and not reserve system resources from calls which require the full channel
bandwidth.
The DDI routing has been extended to include a follow on extension option for each DDI on the system with the
call reverting to the operator if both destinations are unanswered for any reason.
Configurations are similar to the DASSII interface and the same set of table son the preceding pages can be
used.
38
Panasonic Digital Business System
Product Description
E&M Private Circuit Connection
The E&M card (VB3663) is an interface card to provide a wide area DBS networking facility using E&M Private
lines . Each E&M card provides three circuit connections.
The E&M card allows the DBS to be connected to equipment with a 2-wire plus E&M (ABEM) / DC5 interface.
This type of equipment includes DC5/AC15 converters and Multiplexers (MUXs).
Up to four DBS's can be networked. When building a network, any connection pattern can be used provided
private circuit connections are available. Each E&M Card will support up to 3 circuits.
When the E&M interface is fitted the DASS II interface option is not available.
Typical Examples Of E&M Linked Systems
E&M 2-system configuration
E&M 3-system configuration
E&M 4-system configuration
39
Panasonic Digital Business System
Product Description
AC15A Card (from CPC-EX)
The AC15A card (VB3673) is an interface card to provide a wide area DBS networking facility using AC15A
Private lines . Each AC15A card provides three circuit connections.
The AC15A card allows the DBS to be connected to equipment with a 4 wire AC15A circuit. This type of
equipment includes converters and Multiplexers (MUXs).
Typical Examples
AC15A 2-system configuration
AC15A 3-system configuration
AC15A 4-system configuration
40
Panasonic Digital Business System
Product Description
Call Restriction
Description
Call restriction in the DBS allows the control of access to outside lines on a per extension and per line basis.
This restriction can vary in the day or night mode. The five classes of restriction are as follows:
Class
Restriction
1
2
3
4
5
Internal & "999" calls only
Internal & “999” plus local Calls
Internal & “999” & local calls plus national calls
Internal & “999” & local calls & national plus international calls
No restrictions
Access to dialling using the SSD may also be allowed / disallowed on a system wide basis.
For class of service 2 ,up to 50 numbers of upto 8 digits may be restricted. The class of service to use when an
extension is locked may also be set on a system wide basis.
The "*" or "#" key may be barred to stop switching to tone dialling (on pulse dialling systems) or to stop access
to certain network services.
Benefits
Controls call costs and prevents call abuse by providing automatic blocking of calls placed to restricted
numbers.
41
Panasonic Digital Business System
Product Description
Call Logging Interface
Description
By attaching a serial printer or call management system to the RS232C port , a detailed record of all incoming
and outgoing calls , selectable for local or long distance, can be kept for future reference.
The data contains information on the extension making or receiving the call , the time of the call, length of the
call, the number dialled, the type of call and weither the call was answered and transferred.
When using the DASS II interface and renting the optional call charge service from your network provider the
DBS can receive and print the precise cost of the call upon its completion, as part of its call logging output.
Benefits
Provides accounting management tool for allocation of telephone expenses. Identifies areas for system or
feature upgrade. Provides customer with record of telephone usage which can be used in making budgetary and
planning forecasts. Prevents telephone abuse and misuse by identifying unauthorised outgoing calls.
Call Logging Indication Of Held And Transferred Calls (from v4.1 /
ISDN 1.2)
The call logging output has been updated to show DASS II calls and calls which have been held or transferred.
The new condition codes are shown below:
Condition Code
H
T
i
o
Z
Meaning
Call has been held and retrieved or recalled. The time field shows when the call
was retrieved and the duration will shown how long it was held for. If the caller
cleared when on hold the line number will be preceded by a ‘*’. Type of hold is
not detected.
Call has been transferred or held and retrieved or recalled at some point. This
will print at the end of the call where the start time is the time it was transferred
or retrieved and the duration is the time since it was transferred or retrieved.
Incoming DASS II call
Outgoing DASS II call
Incoming DASS II DDI call
42
Panasonic Digital Business System
Product Description
Other Features
Flexible Line Assignment
Description
The function keys on the keysets can be used to display lines connected to the system in a 2 different ways.
1. Direct appearance ( 1 line per key ) of each exchange line.
2. Pooled line appearance (lines grouped under one key)
The keys can be programmed to show the lines in any order and group and single line keys can be mixed on the
same extension.
Benefits
Provides for private line ability.
Separates departments.
Conserves the number of keys to use for other features.
Prime Line Preference
Description
Prime line preference allows a user to automatically select a preset line or line group for dialling out on when the
handset is lifted or speakerphone is activated, thus eliminating the need to manually select lines.
The line or group to be selected is programmed under the first line key on the extension and another key is
programmed as an intercom key so that internal calls can still be made.
Benefits
Eliminates a step for dialling out.
Allows for better control of specific lines set for specific extensions.
Account Codes
Description
This feature allows a user to enter an accounting code or a client billing code (up to 10 digits) which will print out
with the call record on the printer. The account code entry can be voluntary or forced dependant upon
requirements.
Benefits
Provides cost accounting tool to allocate telephone expenses (outgoing call costs) to specific
clients/departments.
Provides verification of correct entry by displaying account code on extensions alphanumeric display.
Provides record keeping confidentiality by allowing account code entry without interruption to ongoing
conversation.
Ideal for Lawyers, accountants, etc.
43
Panasonic Digital Business System
Product Description
Headset Connection
Description
All keyphones are headset compatible. A flexible feature key can be programmed as a headset activate/deactivate switch. When the switch is activated all audio is switched to the headset, including speaker audio. The
headset feature can also used with the "release , answer" and "on/off' keys to allow ease of use.
Benefits
Allows headset operation from any keyphone thereby increasing the efficiency of user.
Station Lock
Description
Each telephone can be given a unique four digit code, which when entered locks the extension. External calls
will be disabled, or the phone will be barred to a pre-programmed class of service.(The COS in this case is set
on a system wide basis.)
Benefits
Provides added control over telephone usage.
Enables certain telephones to be used only by authorised personnel that have access to codes.
Applications include warehouse phones, reception phones, etc.
Handsfree Answerback
Description
All keyphones, except the VB3011, are equipped with handsfree answerback for intercom calls. When an
internal call is received the extension user being called can reply to the caller without lifting the handset.
Note:
This is a separate feature to the speakerphone (handsfree) option on some keysets.
Benefits
Simplifies call processing by allowing internal calls to be answered without having to pick up the handset. Ideal
for hands free environments such as engineers, architects, executives, doctors etc.
44
Panasonic Digital Business System
Product Description
Automatic Recall
Description
All calls transferred through the operator and left unanswered will automatically revert back to the operator after
a set time. The DBS also has adjustable recall timers for calls placed in each of the holding modes and for
internal or external calls when transferred,.
Benefit
Improves customer service by ensuring that calls are processed and handled within a given time.
Alternative Answering Position
Description
Two operator consoles can be installed on the system allowing the incoming traffic to be handled by two
operators or in two places at different times of day.
Benefits
Allows for better control of high traffic situations.
On Hook Dialling
Description
There is no need to lift the handset when placing a call with any keyphone. When placing a call simply press the
line or ON/OFF key and dial the required number. Also, while in a conversation, it is possible to monitor the
conversation by simply pressing the on/off key and replacing the handset. If you are using a non speaker phone
simply pick up the handset to continue your conversation.
Benefits
Increases productivity by freeing up users and allowing them to do paperwork, etc.
Dial Tone Mute
Description
The internal dial tone can be turned off if desired.
Benefits
Useful in environments where the hands free dialling capability is important but there is too much noise
generated. Telemarketing, customer service, etc.
45
Panasonic Digital Business System
Product Description
Alarm
Description
Each extension may set the system to call back at a specific time as a reminder of an event or meeting.
Benefits
Provides a built in alarm function.
Volume and LCD Contrast Adjustment
Description
There are different volume control functions available to keysets on a per extension basis. One volume control
for the speaker, background music and internal dial tone and another for the ring and voice levels via the
speaker.. It is also possible to adjust the LCD display contrast.
Dual Colour LEDs
Description
Each FF key has a dual colour LED. Red is a busy line and green is the line you are speaking on. When a key is
assigned as a BLF these dual colours are also utilised to indicate busy extensions, extensions that are in a DND
mode, and extensions utilising absence messaging etc.
Benefits
Lets you know which line you are talking on, especially when a call is put on hold.
When a call is transferred to another extension, in addition to ringing, the line will also flash green indicating
which line is being transferred.
Applications include manager /secretary operation.
Microphone Mute
Description
Users have the ability to switch off their microphone for privacy.
Benefits
To
ensure
privacy
when
someone
intercoms
46
a
station
or
while
using
speakerphone.
Panasonic Digital Business System
Product Description
Doorphone Interface
Description
Up to 2 door boxes can be attached to the system via a doorphone interface option connected to an exchange
line port, which may be set to ring on any combination of extensions. The doorphone interface also contains a
relay to control a door release mechanism.
The opener can be controlled via any system phone.
Benefits
Provides security for companies in which entrances may be left unattended.
Background Music
Description
An external music input allows for connection of a music source to the DBS. This source can be used as a
background music function and be played through the speakers of keyphones.
Benefits
Creates a pleasant working environment.
Pulse / DTMF Dialling
Description
Each of the exchange lines can be programmed for DTMF (dual tone multi frequency) or loop disconnect (pulse)
dialling on a per line basis.
Benefits
This allows for different types of lines to be attached to the system without the need for special equipment.
Operator Call Queuing (from CPC-EX)
Internal callers dialling the operator using 0 will always receive ringing tone and will queue if the operator is
busy. Dialling the operator by extension number instead of 0 will not invoke the queuing function.
There is no limit to the number of such calls that can queue. Queuing internal calls will not be subject to
Operator Call Overflow and will not transfer if the overflow facility is configured.
The order in which the queued calls are answered will be determined by the Incoming Ringing Priority set for the
system. If external calls are given highest priority the internal calls will queue behind any incoming external
calls; if internal calls are highest priority they will be queued in front of incoming external calls. In both cases the
internal calls will be queued in the order they are received.
If a second operator is set up, the internal calls will queue for both and ring through to the first one to become
free. If Off Hook Signalling is set a call waiting tone will be sent.
47
Panasonic Digital Business System
Product Description
In Night Mode, dial 0 will queue to the designated night ring telephone. If no night ring telephone is set it will
return busy tone. If the system mode changes between Day/Night or Night/Day whilst calls are queuing those
calls will be unaffected and continue to queue until answered at the current extension.
Incoming Call Ring Priority (from CPC-EX)
The priority of incoming calls can now be determined via programming. Either internal calls or external calls can
be given highest priority and will override lower priority calls which may be ringing at an extension when they are
received.
If 2 calls of the same priority level are ringing they are answered on a first come first served basis, except DDI
and DISA calls which will not camp on.
BLF DSS (from CPC-EX)
The BLF DSS uses the existing DSS console ( VB3631 / VBD361 ) as an extended BLF unit which can be
assigned to work with any non-operator key station. The BLF DSS will not operate in conjunction with the
VB3011 or an SLT and any keyset can only have 1 BLF DSS unit associated with it. Up to four such BLF DSS
units can be assigned for the system.
When used as a keyset BLF DSS the console will operate only as a BLF. Single key transfer will operate, but
extension pick up will not be supported.
PAD Level Control (from CPC-EX)
During conversations involving two lines differences in the line levels can lead to howling. To prevent this the
cross connection levels between the installed line types can be adjusted to remove the howl. To use these
setting the Synchronisation unit VB3668UK must be installed on the CPC-EX card.
New Bus Monitor / Remote Programming Serial Port (from CPC-EX)
With the introduction of the CPC-EX a second serial port has been added for use when collecting Bus Monitor
data and performing remote programming. It is located directly on the PCB of the CPC-EX card .
In addition to the second serial port the maximum port speed has been increased from 9600 bps to 19200bps.
The ports’ usage is also separated, i.e. The call logging port is for call logging only and the new port for system
monitor and programming only. When in programming mode the call logging is suspended and buffered and
resumes when programming is complete. When programming mode is exited the system will return top call
logging and bus monitor modes.
48
Panasonic Digital Business System
Product Description
Summary Of Software Enhancements From August 1995
In August 1995 two new levels of software were released, which further enhanced the features of the DBS.
The following features became available:
%
%
%
%
%
%
%
%
%
%
Group Ringing
Incoming Line Name Assignment
Internal DTMF Dialling From SSD And PSD
Call Logging Indication For Hold And Transfer
All 180 SSD Can Be Made Available To Each Extension
Call Charge Increased To 4 Digits
Call Forward To Voicemail LED/LCD Indication Switchable Via Programming
DDI Group Name Display On Incoming Calls (ISDN v1.1 Only)
Absence Message Entry By Numeric Keys For Operator Without DSS
Call Forward No Answer Can Be Set From Large Display Keyset Menus
49
Panasonic Digital Business System
Product Description
The Expanded Processor Card (CPC-EX) Summary
The CPC-EX card is an expanded and enhanced CPU card for the DBS. providing new facilities to further
enhance the functionality of the DBS.
The CPC-EX can be fitted to any DBS system,
In conjunction with the CPC-EX there is a new range of handsets, which can directly replace the current range
and offer expanded features over the previous models. The new handsets will only operate with the CPC-EX or
later software, earlier handsets will still operate with CPC-EX.
The following new features are available with the CPC-EX.
(
(
(
(
(
(
(
(
(
(
(
(
(
DC5 & ISDN features on a single CPC card
Incoming ringing priority for internal or external calls
Internal call queuing at the operator
Call forward to an external number
Trunk to trunk transfer
Trunk to trunk conference
DISA break out
Expanded hunt groups to 24 groups of 32 extensions
Cyclic hunting mode
Ringing hunting mode
Support for 4 BLF DSS units
ISDN CLI lookup using SSD names
Support for new DBS handset range
The new handsets offer the following in addition to the current range.
( Live keypad
( Volume control for
Incoming internal call ringing
Incoming external call ringing
Internal call monitor
External call monitor
( Off hook monitor
( Handset mute
( Large LED for ringing and message indication
( LINE key
( MIC key now an FF key function
The new extension model numbers are listed below:
VBD3411
VBD3411DS
VBD3611D
VBD3611DS
VBD34llLDS
12 Key standard
12 Key display speakerphone
24 Key display
24 Key display speakerphone
12 Key large display speakerphone
50
Panasonic Digital Business System
Product Description
CPC-EX v1.5 Software Enhancements Summary
The new facilities for the DBS provided with the CPC-EX v1.5.
These facilities are:
%
%
%
%
%
%
%
%
Euro ISDN
Multiple ISDN pipes
Alternative DDI Destination
DDI Group Ring With Call Forward
Ringing Hunting For External Calls
Operator Call Forward All Calls
Extension Feature Clear
Programming Mode At Any Display Keyset
51
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