Panasonic KXTG5511FX Инструкции за работа

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TG5511-5521FX(e).book Page 1 Thursday, April 22, 2010 1:24 PM
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG5511FX
Digital Cordless Answering System
Model No.
KX-TG5521FX
Model shown is KX-TG5511.
Before initial use, see “Getting
Started” on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID and SMS. You must subscribe to the
appropriate service offered by your service provider/telephone company.
To use this unit in your country, first change the unit’s region setting
to match your country (page 29). Change the unit’s display language
as needed (page 16).
(For Czech and Slovakia)
This cordless telephone is possible to use according to General licence
No.: VO-R/8/08.2005-23 (for Czech), VPR-7/2001 (for Slovakia).
TG5511-5521FX(e).book Page 2 Thursday, April 22, 2010 1:24 PM
Table of Contents
Introduction
Answering System
Model composition . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . 4
General information. . . . . . . . . . . . . . . 5
Answering system . . . . . . . . . . . . . . 39
Turning the answering system on/off 39
Greeting message . . . . . . . . . . . . . . 40
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . 41
Remote operation. . . . . . . . . . . . . . . 42
Answering system settings . . . . . . . . 43
Important Information
For your safety . . . . . . . . . . . . . . . . . . 7
Important safety instructions . . . . . . . . 8
For best performance . . . . . . . . . . . . . 8
Other information. . . . . . . . . . . . . . . . . 9
Specifications . . . . . . . . . . . . . . . . . . 10
Getting Started
Setting up . . . . . . . . . . . . . . . . . . . . . 11
Note when setting up. . . . . . . . . . . . . 12
Controls . . . . . . . . . . . . . . . . . . . . . . . 13
Display. . . . . . . . . . . . . . . . . . . . . . . . 14
Turning the power on/off . . . . . . . . . . 15
Initial settings. . . . . . . . . . . . . . . . . . . 16
One touch eco mode . . . . . . . . . . . . . 16
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 18
Answering calls . . . . . . . . . . . . . . . . . 18
Useful features during a call . . . . . . . 19
Key lock. . . . . . . . . . . . . . . . . . . . . . . 20
Phonebook
Handset phonebook . . . . . . . . . . . . . 21
Copying phonebook entries. . . . . . . . 22
Programming
Programmable settings . . . . . . . . . . . 23
Special programming . . . . . . . . . . . . 29
Registering a unit . . . . . . . . . . . . . . . 31
Caller ID Service
Using Caller ID service . . . . . . . . . . . 33
Caller list . . . . . . . . . . . . . . . . . . . . . . 33
SMS (Short Message Service)
Using SMS . . . . . . . . . . . . . . . . . . . . 35
Turning SMS on/off . . . . . . . . . . . . . . 35
Storing SMS message centre numbers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Sending a message. . . . . . . . . . . . . . 36
Receiving a message . . . . . . . . . . . . 37
Other settings . . . . . . . . . . . . . . . . . . 37
2
Voice Mail Service
Voice mail service. . . . . . . . . . . . . . . 45
Intercom/Locator
Intercom . . . . . . . . . . . . . . . . . . . . . . 46
Handset locator . . . . . . . . . . . . . . . . 46
Transferring calls, conference calls . 46
Useful Information
Character entry. . . . . . . . . . . . . . . . . 47
Error messages . . . . . . . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . 51
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . 58
TG5511-5521FX(e).book Page 3 Thursday, April 22, 2010 1:24 PM
Introduction
Model composition
Base unit
Handset
Part No.
Part No.
KX-TG5511
KX-TG5511
KX-TGA551
1
KX-TG5521
KX-TG5521
KX-TGA551
1
Series
Model No.
KX-TG5511
series
KX-TG5521
series
Quantity
L The suffix (FX) in the following model numbers will be omitted in these instructions:
KX-TG5511FX/KX-TG5521FX
Feature differences
Series
Answering system
Intercom
Between handsets
KX-TG5511 series
–
r*1
KX-TG5521 series
r
r*1
*1 Intercom calls can be made between handsets by purchasing and registering one
or more optional handsets (page 5).
3
TG5511-5521FX(e).book Page 4 Thursday, April 22, 2010 1:24 PM
Introduction
Accessory information
Supplied accessories
No.
Accessory item/Part number
Quantity
1
AC adaptor/PQLV219CE
1
2
Telephone line cord
1
3
Rechargeable batteries*1/
HHR-55AAAB or N4DHYYY00005
2
4
Handset cover*2
1
*1 See page 4 for replacement battery information.
*2 The handset cover comes attached to the handset.
1
2
3
4
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
Rechargeable
batteries
HHR-4DPA (for Egypt)*1
HHR-4DPA or HHR-4MRT (for Jordan)*1
P03P or HHR-4NGE (for other countries)*1
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater
KX-A272
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
4
TG5511-5521FX(e).book Page 5 Thursday, April 22, 2010 1:24 PM
Introduction
Expanding your phone system
You can expand your phone system by
registering optional handsets (6 max.)
to a single base unit.
L Optional handsets may be a different
colour from that of the supplied
handsets.
Handset (optional): KX-TGA551FX
General information
L This equipment is designed for use on the Czech and Slovakia analogue
telephone network.
L In the event of problems, you should contact your equipment supplier in the first
instance.
L For use in other countries, please contact your equipment supplier.
Declaration of Conformity:
L Panasonic System Networks Co., Ltd. declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this
manual are available for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
5
TG5511-5521FX(e).book Page 6 Thursday, April 22, 2010 1:24 PM
Introduction
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
6
TG5511-5521FX(e).book Page 7 Thursday, April 22, 2010 1:24 PM
Important Information
For your safety
To prevent severe injury and loss of
life/property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
L Use only the power source marked on the
product.
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
7
TG5511-5521FX(e).book Page 8 Thursday, April 22, 2010 1:24 PM
Important Information
Battery
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable NiMH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Important safety
instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
8
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
TG5511-5521FX(e).book Page 9 Thursday, April 22, 2010 1:24 PM
Important Information
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Other information
Information on Disposal in other Countries
Notice for product disposal, transfer, or
outside the European Union
return
These symbols (1, 2, 3) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Information for Users on Collection and
Disposal of Old Equipment and used
Note for the battery symbol
This symbol (2) might be used in combination
with a chemical symbol (3). In this case it
complies with the requirement set by the
Directive for the chemical involved.
Batteries
1
2
3
These symbols (1, 2, 3) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
For proper treatment, recovery and recycling
of old products and used batteries, please take
them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
9
TG5511-5521FX(e).book Page 10 Thursday, April 22, 2010 1:24 PM
Important Information
Specifications
■ Standard:
DECT (Digital Enhanced
Cordless Telecommunications),
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Power source:
220–240 V AC, 50/60 Hz
■ Power consumption:
Base unit*1:
Standby: Approx. 0.45 W
Maximum: Approx. 3.8 W
Base unit*2:
Standby: Approx. 0.5 W
Maximum: Approx. 3.8 W
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
*1 KX-TG5511
*2 KX-TG5521
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
10
TG5511-5521FX(e).book Page 11 Thursday, April 22, 2010 1:24 PM
Getting Started
Battery installation
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219CE.
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/NiCd batteries.
L Confirm correct polarities (S, T).
■ Base unit
Press plug firmly.
Hook
“Click”
Rechargeable Ni-MH ONLY
Use only the supplied
telephone line cord.
To telephone
line
DSL/ADSL filter*
“Click”
(220-240 V AC, 50/60 Hz)
Correct
Wrong
L When the language selection is
displayed, see page 16.
Battery charge
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
Charge indicator
Confirm “Charging”
is displayed.
11
TG5511-5521FX(e).book Page 12 Thursday, April 22, 2010 1:24 PM
Getting Started
Note when setting up
Battery level
Icon
Battery level
Note for connections
&
High
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
(
Medium
)
Low
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack, if you have
such a telephone jack in your house.
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
4, 8.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
12
0)4
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous
use
18 hours max.
Not in use
(standby)
170 hours max.
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
TG5511-5521FX(e).book Page 13 Thursday, April 22, 2010 1:24 PM
Getting Started
K Charge contacts
Controls
Handset
A
F
G
B
C
D
H
I
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– {^} or {V}: Adjust the receiver or
speaker volume while talking.
– {<} (y: Caller list): View the caller
list.
– {>} (R: Redial): View the redial
list.
Base unit
■ KX-TG5511
E
A
J
K
A
B
B
A Charge indicator
Ringer indicator
B Speaker
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F Receiver
G Display
H {ic} (Off/Power)
I {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
J Microphone
A Charge contacts
B {x} (Locator)
13
TG5511-5521FX(e).book Page 14 Thursday, April 22, 2010 1:24 PM
Getting Started
Item
■ KX-TG5521
A B
CDE
F G
HI
A
B
C
D
E
F
G
Charge contacts
Speaker
{■} (Stop)
{x} (Locator)
{-}/{+} (Volume down/up)
{7}/{8} (Repeat/Skip)
{9} (Play)
Message indicator
H {4} (Erase)
I {s} (Answer on)
Answer on indicator
C
The line is in use.
L When flashing slowly:
The call is put on hold.
L When flashing rapidly:
An incoming call is
now being received.
y
Missed call*1 (page 33)
i
The base unit
transmission power is
set to “Low”. (page 17)
k
The LCD and key
backlight is off.
(page 25)
u
L When displayed next
to the battery icon:
Answering system is
on.*2 (page 39)
L When displayed with
a number: New
messages have been
recorded.*2 (page 41)
d
Answering system
answers calls with a
greeting message and
caller messages are not
recorded.*2 (“Selecting
“Greeting Only””, page
44)
&
Battery level
E
Alarm is on. (page 29)
:
Privacy mode is on.
(page 26)
~
Ringer volume is off.
(page 27)
7
Blocked call*1, *2
(page 30, 33)
h
New SMS message
received.*3 (page 37)
Display
Handset display items
Item
14
Meaning
w
Within base unit range
_
Out of base unit range
x
Paging, intercom mode.
s
Speakerphone is on.
(page 18)
Meaning
TG5511-5521FX(e).book Page 15 Thursday, April 22, 2010 1:24 PM
Getting Started
Item
Meaning
Icon
Action
6
New voice mail
message received.*4
(page 45)
&
Turns the key lock feature
off. (page 20)
/
Line
in use
Someone is using the
line.
Selects a character entry
mode.
O
IN USE
Answering system is
being used by another
handset or the base
unit.*2
Stops recording or
playback.*1
I
Stores phone numbers.
(page 30, 34)
l
Inserts a dialling pause.
W
Erases the selected item or
returns to the outside call.
4
Allows you to make an
intercom call. (page 46)
w
Establishes a conference
call. (page 46)
^
Erases a number/character.
1
Puts the call on mute.
*1 Caller ID subscribers only
*2 KX-TG5521
*3 SMS users only
*4 Voice mail subscribers only
Soft key icons
Icon
Action
^
Returns to the previous
screen or outside call.
8
Displays the menu.
M
Accepts the current
selection.
j
Displays a previously
dialled phone number.
]
Makes a call. (page 18)
L
Temporarily turns off the
ringer for incoming calls.
(page 19)
/
Sets 24-hour or 12-hour
clock format. (page 16)
H
Places a call on hold.
(page 46)
n
Opens the phonebook.
~
Allows you to edit phone
numbers. (page 31, 34)
m
Adds new entry.
(page 21, 30)
k
Displays the character
entry mode for phonebook
search. (page 21)
*1 KX-TG5521
Turning the power
on/off
Power on
Press {ic} for about 1 second.
Power off
Press {ic} for about 2 seconds.
15
TG5511-5521FX(e).book Page 16 Thursday, April 22, 2010 1:24 PM
Getting Started
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
Press {V} or {^} to select the words
in quotations.
Region settings
You can set the unit to use settings that
match your country (page 29). The
display language and other settings will
change accordingly.
Note:
L The display language only changes
(to the selected country’s default
setting) for the handset used to select
the region setting. You must change
the display language for all other
handsets separately.
Dialling mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1
2
16 display languages are available.
{V}/{^}: Select the desired setting.
i M i {ic}
Date and time
1 8 i {#}{1}{0}{1}
2 Enter the current date, month, and
year. i M
Example: 15 July, 2010
{1}{5} {0}{7} {1}{0}
3
Enter the current hour and minute.
Example: 9:30
{0}{9} {3}{0}
L You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing /.
4
M i {ic}
Display language
Important:
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 2.
8 i {#}{1}{2}{0}
Note:
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
One touch eco mode
1
2
16
8 i {#}{1}{1}{0}
{V}/{^}: Select your desired
language. i M i {ic}
When the handset is on the base unit,
the base unit transmission power is
reduced up to 99.9% if only one handset
is registered.
Even when the handset is not on the
base unit or several handsets are
registered, the base unit transmission
power in standby mode can be reduced
TG5511-5521FX(e).book Page 17 Thursday, April 22, 2010 1:24 PM
Getting Started
up to 90% by activating one touch eco
mode.
You can turn on/off one touch eco mode
by just pressing {ECO/R}. The default
setting is “Normal”.
– When the one touch eco mode is on:
“Low” is temporarily displayed and
i is shown on the handset display
instead of w.
– When the one touch eco mode is off:
“Normal” is temporarily displayed
and i goes off from the handset
display.
Note:
L When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be
reduced.
L Activating one touch eco mode
reduces the range of the base unit in
standby mode.
L If you set the repeater mode to “On”
(page 32):
– One touch eco mode is cancelled.
– “Eco Setup” is not shown in the
display menu (page 24).
17
TG5511-5521FX(e).book Page 18 Thursday, April 22, 2010 1:24 PM
Making/Answering Calls
3
Making calls
1
Lift the handset and dial the phone
number.
L To correct a digit, press ^.
2
3
Press {C} or ].
When you finish talking, press
{ic} or place the handset on the
base unit or charger.
Using the speakerphone
1
2
Dial the phone number and press
{s}.
L Speak alternately with the other
party.
When you finish talking, press
{ic}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the receiver or speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
1
2
j or {>} (R)
3
{C}
{V}/{^}: Select the desired phone
number.
Erasing a number in the redial list
1
2
18
j or {>} (R)
{V}/{^}: Select the desired phone
number. i W
{V}/{^}: “Yes” i M i {ic}
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 22).
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
1
2
{0} i l
Dial the phone number. i {C}
Note:
L A 3 second pause is inserted each
time l is pressed. Repeat as
needed to create longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1
Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
2
When you finish talking, press
{ic} or place the handset on the
base unit or charger.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 26.
TG5511-5521FX(e).book Page 19 Thursday, April 22, 2010 1:24 PM
Making/Answering Calls
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
Note:
L You can also program the handset
ringer volume beforehand (page 25).
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing L.
Useful features during
a call
Hold
This feature allows you to put an outside
call on hold.
1
2
3
Press 8 during an outside call.
{V}/{^}: “Hold” i M
To release hold, press {C}.
L Another handset user can take
the call by pressing {C}.
Note:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound
and the ringer indicator flashes
rapidly. After 1 additional minute on
hold, the call is disconnected.
L If another phone is connected to the
same line (page 12), you can also take
the call by lifting its handset.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1
Press 1 during conversation.
L 1 flashes.
2
To return to the conversation, press
1 again.
Recall/flash
{ECO/R} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L To change the recall/flash time, see
page 26.
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to call waiting from your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
1
Press {ECO/R} to answer the 2nd
call.
2
To switch between calls, press
{ECO/R}.
Note:
L Please contact your service
provider/telephone company for
details and availability of this service
in your area.
19
TG5511-5521FX(e).book Page 20 Thursday, April 22, 2010 1:24 PM
Making/Answering Calls
Temporary tone dialling (for
rotary/pulse service users)
You can temporarily switch the dialling
mode to tone when you need to access
touch-tone services (for example,
telephone banking services).
1
2
Make a call.
Press {*} when prompted to enter
your code or PIN, then press the
appropriate dial keys.
Note:
L The dialling mode will return to pulse
when you hang up.
Call share
You can join an existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L To prevent other users from joining
your conversations with outside
callers, turn the privacy mode on
(page 26).
Key lock
The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press 8 for about
3 seconds.
L & is displayed.
L To turn key lock off, press & for
about 3 seconds.
Note:
L Calls to emergency numbers cannot
be made until key lock is turned off.
20
TG5511-5521FX(e).book Page 21 Thursday, April 22, 2010 1:24 PM
Phonebook
L Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can
add 100 names and phone numbers.
Adding entries
1 nim
2 Enter the party’s name (16
characters max.). i M
L You can change the character
entry mode by pressing /
(page 47).
3
4
Enter the party’s phone number (24
digits max.). i M 2 times
L To add other entries, repeat from
step 2.
3
{V}/{^}: Scroll through the
phonebook if necessary.
4
{C}
Editing entries
1 Find the desired entry (page 21).
i8
2
3
{V}/{^}: “Edit” i M
4
Edit the phone number if necessary
(24 digits max.). i M 2 times
i {ic}
{ic}
Edit the name if necessary (16
characters max.; page 47). i M
Finding and calling a
phonebook entry
Erasing entries
Scrolling through all entries
Erasing an entry
1
2
n
1
2
3
{C}
{V}/{^}: Select the desired entry.
L You can scroll through the
phonebook entry by pressing and
holding {V} or {^}.
Searching by first character
1
2
n
L Change the character entry mode
if necessary:
k i {V}/{^}: Select the
character entry mode. i M
Press the dial key ({0} to {9}, or {#})
which contains the character you
are searching for (page 47).
Find the desired entry (page 21).
W i {V}/{^}: “Yes” i M
i {ic}
Erasing all entries
1
2
3
4
ni8
{V}/{^}: “Erase All” i M
{V}/{^}: “Yes” i M
{V}/{^}: “Yes” i M i {ic}
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
21
TG5511-5521FX(e).book Page 22 Thursday, April 22, 2010 1:24 PM
Phonebook
have stored in the phonebook, without
having to dial manually.
1
2
3
4
During an outside call, press 8.
{V}/{^}: “Phonebook” i M
{V}/{^}: Select the desired entry.
Press ] to dial the number.
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press l to add pauses after the
number and PIN as necessary (page
18).
L If you have rotary/pulse service, you
need to press {*} before pressing
8 in step 1 to change the dialling
mode temporarily to tone. When
adding entries to the phonebook, we
recommend adding {*} to the
beginning of phone numbers you wish
to chain dial (page 21).
Copying phonebook
entries
You can copy phonebook entries
between 2 handsets.*1
*1 Panasonic compatible handset
Copying an entry
1
Find the desired entry (page 21).
i8
2
3
{V}/{^}: “Copy” i M
22
{V}/{^}: Select the handset you
want to send the phonebook entry
to. i M
L When an entry has been copied,
“Completed” is displayed.
L To continue copying another
entry: {V}/{^}: “Yes” i M
i Find the desired entry. i
M
4
{ic}
Copying all entries
1
2
3
4
ni8
{V}/{^}: “Copy All” i M
{V}/{^}: Select the handset you
want to send the phonebook entry
to. i M
L When all entries have been
copied, “Completed” is
displayed.
{ic}
TG5511-5521FX(e).book Page 23 Thursday, April 22, 2010 1:24 PM
Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods:
– scrolling through the display menus (page 23)
– using the direct commands (page 25)
L Direct command is the main method used in these operating instructions.
Programming by scrolling through the display menus
1 8
2 Press {V} or {^} to select the desired main menu. i M
3 Press {V} or {^} to select the desired item in sub-menu 1. i M
L In some cases, you may need to select from sub-menu 2. i M
4
Press {V} or {^} to select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
Note:
L See page 25 for the default settings.
Main menu
Sub-menu 1
Answer System
e
(KX-TG5521)
Sub-menu 2
–
Page
–
33
Play New Msg.
–
41
Play All Msg.
–
41
Erase All Msg.*1
–
42
Caller List
\
Greeting
Settings
Start REC*1
40
Play Greeting
40
Default*1
40
Number of Rings*1
43
Recording Time*1
44
Remote Code*1
42
Call Screening
39
Answer On*1
–
39
Answer Off*1
–
39
23
TG5511-5521FX(e).book Page 24 Thursday, April 22, 2010 1:24 PM
Programming
Main menu
Sub-menu 1
SMS
f
Receive List
–
37
Send List
–
36
Create
–
36
Settings
Sub-menu 2
Page
Message Centre1*1
35
Message Centre2*1
35
PBX Access #*1
37
SMS On/Off*1
–
35
–
46
Set Date/Time*1
–
16
Alarm
–
29
Time Adjustment*1
–
–
Ringer Setup
d
(KX-TG5511)
Ringer Volume
–
–
Ringtone
–
–
Initial Setup
c
Ringer Setup
Ringer Volume
– Handset*3
– Base Unit*1, *3
Ringtone
–
Time Settings
Set Date/Time*1
16
Alarm
29
Intercom
4
Time Settings*2
e
Time Adjustment*1
Handset Name
Caller Barred*1, *3
–
–
29
–
30
Eco Setup
Transmission
Power*1
16
Display Setup
LCD & Key
Backlight
–
–
Contrast
Keytones
Auto Talk
Line Setup
–
–
–
18
Dial Mode*1
16
Recall/Flash*1
19
Privacy Mode*1
–
–
Base Unit PIN*1
–
31
–
32
Repeater Mode*1
Register
24
–
Register H.set
31
TG5511-5521FX(e).book Page 25 Thursday, April 22, 2010 1:24 PM
Programming
Main menu
Sub-menu 1
Initial Setup
c
Country*1
Sub-menu 2
Page
–
Language
29
16
Display
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 For KX-TG5511: This menu is displayed before SMS menu.
*3 KX-TG5521
Programming using the direct commands
1 8 i {#}
2 Enter the desired code.
3 Select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
Note:
L In the following table, < > indicates the default settings.
System*1
Feature
Code
Setting
Caller List
{2}{1}{3}
–
–
Page
33
Intercom
{2}{7}{4}
–
–
46
Set Date/Time
{1}{0}{1}
–
r
16
Alarm
{7}{2}{0}
{1}: Once {2}: Daily
{0}: <Off>
–
29
Time Adjustment*2
{2}{2}{6}
{1}: Caller ID
{0}: <Manual>
r
–
Ringer Volume*3
(Handset)
{1}{6}{0}
{1}–{6}: Level 1–6 <6>
{0}: Off
–
–
Ringer Volume*4
(Base unit)
{*}{1}{6}
{0}
{1}–{6}: Level 1–6 <3>
{0}: Off
r
–
Ringtone*5, *6
(Handset)
{1}{6}{1}
<Ringtone 1>
–
–
29
Handset Name
{1}{0}{4}
–
–
Caller Barred*4
{2}{1}{7}
–
r
30
Transmission
Power
{7}{2}{5}
{1}: <Normal>
{2}: Low
r
16
LCD & Key
Backlight
{2}{7}{6}
{1}: <On>
{0}: Off
–
–
Contrast
(Display contrast)
{1}{4}{5}
{1}–{6}: Level 1–6 <3>
–
–
Keytones*7
{1}{6}{5}
{1}: <On> {0}: Off
–
–
25
TG5511-5521FX(e).book Page 26 Thursday, April 22, 2010 1:24 PM
Programming
System*1
Page
{1}: On {0}: <Off>
–
18
{1}{2}{0}
{1}: Pulse
{2}: <Tone>
r
16
Recall/Flash*9, *10
{1}{2}{1}
{0}: 900 msec.
{1}: 700 msec.
{2}: <600 msec.>
{3}: 400 msec.
{4}: 300 msec.
{5}: 250 msec.
{*}: 200 msec.
{#}: 160 msec.
{6}: 110 msec.
{7}: 100 msec.
{8}: 90 msec.
{9}: 80 msec.
r
19
Privacy Mode*11
{1}{9}{4}
{1}: On {0}: <Off>
r
–
Base Unit PIN
{1}{3}{2}
<0000>
r
31
Repeater Mode
{1}{3}{8}
{1}: On {0}: <Off>
Register H.set
{1}{3}{0}
Feature
Code
Setting
{2}{0}{0}
Dial Mode
Auto
Talk*8
–
–
r
32
–
31
Cancel Register
{1}{3}{1}
–
32
Country
{1}{3}{6}
{1}:
{2}:
{3}:
r
29
Display*12
(Change language)
{1}{1}{0}
<English>
–
16
System*1
Page
For the answering system (KX-TG5521)
Feature
Code
Play New Msg.
{3}{2}{3}
Setting
–
–
41
Play All Msg.
{3}{2}{4}
–
–
41
Erase All Msg.
{3}{2}{5}
–
r
42
Start REC
(Record greeting)
{3}{0}{2}
–
r
40
Play Greeting
{3}{0}{3}
–
–
40
Default
(Reset to prerecorded greeting)
{3}{0}{4}
–
r
40
Number of Rings
{2}{1}{1}
<4 Rings>
r
43
Recording Time
{3}{0}{5}
<3 Minutes>
r
44
Remote Code
{3}{0}{6}
Call Screening
{3}{1}{0}
26
–
<On>
r
42
–
39
TG5511-5521FX(e).book Page 27 Thursday, April 22, 2010 1:24 PM
Programming
System*1
Feature
Code
Setting
Answer On
{3}{2}{7}
–
r
Page
39
Answer Off
{3}{2}{8}
–
r
39
For the SMS feature
System*1
Page
–
–
35
{3}{5}{1}
–
r
35
Message Centre2*13
{3}{5}{2}
–
r
35
PBX Access #
{3}{5}{6}
<Off>
r
37
SMS On/Off*14
{3}{5}{7}
<Off>
r
35
Feature
Code
SMS
{3}{5}{0}
Message Centre1*13
Setting
*1 If “System” column is checked, you do not need to program the same item using
another handset.
*2 This feature allows the unit to automatically adjust the date and time each time
caller information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 16).
*3 When the ringer volume is turned off, ~ is displayed and the handset does not ring
for outside calls.
However even when the ringer volume is set to off, the handset still rings for alarm
(page 29), intercom calls (page 46), and paging (page 46).
*4 KX-TG5521
*5 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*6 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*7 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*8 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*9 The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.
*10The default setting will be as follows if you select the following regional codes
when changing the unit’s region setting (page 29):
*11To prevent other users from joining your conversations with outside callers, turn
this feature on.
27
TG5511-5521FX(e).book Page 28 Thursday, April 22, 2010 1:24 PM
Programming
*12The default display language will be as follows if you select the following regional
codes when changing the unit’s region setting (page 29):
*13If you select the unit’s region setting (page 29) to
or
, the default setting will be changed for the selected country.
*14If you select the unit’s region setting (page 29) to
or
, the default setting is “On”.
28
TG5511-5521FX(e).book Page 29 Thursday, April 22, 2010 1:24 PM
Programming
Special programming
Alarm
An alarm sounds at the set time for 3
minutes once or daily. Alarm can be set
for each handset.
Important:
L Set the date and time beforehand
(page 16).
1
2
8 i {#}{7}{2}{0}
{V}/{^}: Select the desired alarm
option. i M
“Off”
Turns alarm off. Go to step 6.
“Once”
An alarm sounds once at the set
time.
“Daily”
An alarm sounds daily at the set time.
Go to step 4.
3
Enter the desired date and month.
iM
4
5
Set the desired time. i M
6
{V}/{^}: Select the desired alarm
tone. i M
L We recommend selecting a
different ringer tone from the one
used for outside calls.
M i {ic}
L When the alarm is set, E is
displayed.
Note:
L To stop the alarm, press any dial key
or place the handset on the base unit
or charger.
L When the handset is in use, the alarm
will not sound until the handset is in
standby mode.
Changing the handset name
Each handset can be given a
customised name (“Bob”, “Kitchen”,
etc.). This is useful when you make
intercom calls between handsets. You
can also select whether or not the
handset name is displayed in standby
mode. The default setting is “Off”. If
you select “On” without entering any
handset name, “Handset 1” to
“Handset 6” is displayed.
1
2
8 i {#}{1}{0}{4}
3
4
M
5
Enter the desired name (max. 10
characters; page 47).
L If not required, go to step 3.
{V}/{^}: Select the desired setting.
i M 2 times
{ic}
Changing the unit’s region
setting/Resetting the base
unit
1 8 i {#}{1}{3}{6}
2 {V}/{^}: Select the desired country.
iM
countries except
Czech and Slovakia
Czech
Slovakia
3
{V}/{^}: “Yes” i M i {ic}
Note:
L The following items will be deleted or
reset to their default settings:
– SMS settings (page 27)
– Answering system settings
(KX-TG5521, page 26)
– Time Adjustment
29
TG5511-5521FX(e).book Page 30 Thursday, April 22, 2010 1:24 PM
Programming
– Base unit ringer volume
(KX-TG5521)
– Base unit transmission power
– Privacy mode
– Base unit PIN
– Dial mode
– All SMS messages
– Caller list
– Voice mail messages
L The following items will be retained:
– Date and time
– Handset name
– Repeater mode
– Recordings, including your greeting
message and caller messages
(KX-TG5521)
– Call screening (KX-TG5521)
– Call barred list (KX-TG5521)
L If you select the desired country in
step 2, the following default settings
will be changed for the selected
country’s default settings:
– Recall/flash time (page 26)
– Display language (page 26)
– Message centre 1 and 2 (page 27)
– SMS on/off (page 27)
L According to your country selection in
step 2, the answering system
announcement language changes as
follows (KX-TG5521):
- “Other”
-
English
Czech
Slovak
L After changing the unit’s region
setting/resetting the base unit, _ is
displayed on the handset
momentarily. This is normal and the
handset can be used once w is
displayed.
30
Incoming call barring (Caller
ID subscribers only)
Available for: KX-TG5521
This feature allows the unit to reject calls
from specified phone numbers that you
do not want to answer such as junk calls.
When a call is received, the unit does not
ring while the caller is being identified. If
the phone number matches an entry in
the call barred list, the unit sends out a
busy tone to the caller, and then
disconnects the call.
Important:
L When the unit receives a call from a
number that is stored in the call barred
list, the call is logged in the caller list
(page 33) with 7 after the call is
disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in
the call barred list by using the caller list
or by entering the numbers directly.
Important:
L You must store the phone number
with an area code in the call barred
list.
■ From the caller list:
1
2
{<} (y)
3
{V}/{^}: “Caller Barred” i
M
4
{V}/{^}: “Yes” i M i
{ic}
{V}/{^}: Select the entry to be
barred. i I
■ By entering phone numbers:
1
2
8 i {#}{2}{1}{7} i m
3
{ic}
Enter the phone number (24
digits max.). i M
L To erase a digit, press ^.
TG5511-5521FX(e).book Page 31 Thursday, April 22, 2010 1:24 PM
Programming
Viewing/editing/erasing bar call
numbers
1
2
8 i {#}{2}{1}{7}
3
To edit a number:
~ i Edit the phone number.
i M i {ic}
To erase a number:
W i {V}/{^}: “Yes” i M
i {ic}
{V}/{^}: Select the desired entry.
L To exit, press {ic}.
Note:
L When editing, press the desired dial
key to add, ^ to erase.
Changing the base unit PIN
(Personal Identification
Number)
Important:
L The additional handset model
recommended for use with this unit is
noted on page 5. If another handset
model is used, certain operations
(handset settings, base unit settings,
etc.) may not be available.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base unit
(for example, _ is displayed even when
the handset is near the base unit), reregister the handset.
1
Handset:
8 i {#}{1}{3}{0}
2
Base unit:
Proceed with the operation for your
model.
■ KX-TG5511
Press and hold {x} for about 5
seconds. (No registration tone)
■ KX-TG5521
Press and hold {x} for about 5
seconds, until the registration
tone sounds.
Important:
L If you change the PIN, please make
note of your new PIN. The unit will not
reveal the PIN to you. If you forget
your PIN, contact an authorised
service centre.
1
2
3
8 i {#}{1}{3}{2}
Enter the current 4-digit base unit
PIN (default: “0000”).
L If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
L The next step must be completed
within 90 seconds.
Enter the new 4-digit base unit PIN.
i M i {ic}
Registering a unit
Operating additional units
Additional handsets
Up to 6 handsets can be registered to
the base unit.
3
Handset:
Wait until “Base PIN” is displayed.
i Enter the base unit PIN (default:
“0000”). i M
L If you forget your PIN, contact an
authorised service centre.
L When the handset has been
registered successfully, w is
displayed.
31
TG5511-5521FX(e).book Page 32 Thursday, April 22, 2010 1:24 PM
Programming
Note:
L While registering, “Base in
registering” is displayed on all
registered handsets.
L When you purchase an additional
handset, refer to the additional
handset’s installation manual for
registration.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
1
8 i {#}{1}{3}{1}
L All handsets registered to the
base unit are displayed.
2
{V}/{^}: Select the handset you
want to cancel. i M
3
{V}/{^}: “Yes” i M
L A confirmation tone sounds.
L The handset does not beep when
cancelling its own registration.
4
{ic}
Increasing the range of the
base unit
You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
repeater noted on page 4. Contact your
Panasonic dealer for details.
Important:
L Before registering the repeater to this
base unit, you must turn the repeater
mode on.
L Do not use more than one repeater at
a time.
Setting the repeater mode
1
32
8 i {#}{1}{3}{8}
2
{V}/{^}: Select the desired setting.
i M i {ic}
Note:
L After turning the repeater mode on or
off, _ is displayed on the handset
momentarily. This is normal and the
handset can be used once w is
displayed.
TG5511-5521FX(e).book Page 33 Thursday, April 22, 2010 1:24 PM
Caller ID Service
– Being replaced on the base unit or
charger.
– Pressing {ic}.
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in
the caller list.
Caller ID features
When an outside call is being received,
the caller’s phone number is displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of Area”: The caller dials
from an area which does not
provide a Caller ID service.
– “Private Caller”: The caller
requests not to send caller
information.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Missed calls
If a call is not answered, the unit treats it
as a missed call and y is displayed. This
lets you know if you should view the
caller list to see who called while you
were away.
Even if only one missed call in the caller
list is viewed (page 33), y disappears
from the display. When you receive
another new call, y is displayed again.
Note:
L Even when there are unviewed
missed calls, y disappears from the
standby display if the following
operation is performed by one of the
registered handsets:
Caller list
Important:
L Only 1 person can access the caller
list at a time.
L Make sure the unit’s date and time
setting is correct (page 16).
Viewing the caller list and
calling back
1 {<} (y)
2 Press {V} to search from the most
recent call, or press {^} to search
from the oldest call.
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
3
To call back, press {C}.
To exit, press {ic}.
Note:
L If the entry has already been viewed
or answered, “Q” is displayed, even if
it was viewed or answered using
another handset.
L If the call matches an entry in the call
barred list, the number is logged with
7 (page 30). (KX-TG5521)
33
TG5511-5521FX(e).book Page 34 Thursday, April 22, 2010 1:24 PM
Caller ID Service
Editing a caller’s phone
number before calling back
1 {<} (y)
2 {V}/{^}: Select the desired entry.
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
3
~ i Edit the number.
L Press dial key ({0} to {9}) to add,
^ to delete.
4
{C}
Erasing selected caller
information
1 {<} (y)
2 {V}/{^}: Select the desired entry.
3 W i {V}/{^}: “Yes” i M
i {ic}
Erasing all caller information
1 {<} (y)
2 W i {V}/{^}: “Yes” i M
i {ic}
Storing caller information to
the phonebook
1 {<} (y)
2 {V}/{^}: Select the desired entry.
iI
3
4
34
{V}/{^}: “Phonebook” i M
To store the name, continue from
step 2, “Adding entries”, page 21.
TG5511-5521FX(e).book Page 35 Thursday, April 22, 2010 1:24 PM
SMS (Short Message Service)
Using SMS
SMS allows you to send and receive text
messages between other fixed-line and
mobile phones that support compatible
SMS networks and features.
Important:
L To use SMS features, you must:
– subscribe to a Caller ID and/or an
appropriate service such as SMS.
– confirm that SMS is turned on.
– confirm that the correct message
centre numbers are stored.
Contact your service provider/
telephone company for details and
availability.
Note:
L A total of 47 messages (at 160
characters/message) can be saved.
Total number may be more than 47 if
length of messages is less than 160
characters/message.
L If the unit is connected to a PBX
system, you may not be able to use
SMS features.
Turning SMS on/off
1
2
8 i {#}{3}{5}{7}
{V}/{^}: Select the desired setting.
i M i {ic}
Storing SMS message
centre numbers
For Czech:
The message centre numbers (used for
SMS services provided by Telefonica
O2) are preprogrammed in this unit. You
can change them if necessary.
For Slovakia:
The message centre numbers (used for
SMS service provided by Slovak
Telecom - T-Com) are preprogrammed
in this unit. You can change them if
necessary.
L Contact your service provider/
telephone company for more
information.
L If you change the unit’s region
setting/reset the base unit, the stored
message centre numbers will be
deleted or changed (page 27). In this
case, store the numbers again if
necessary.
1
To store “Message Centre1”:
8 i {#}{3}{5}{1}
To store “Message Centre2”:
8 i {#}{3}{5}{2}
2
Edit the number as necessary. i
M i {ic}
Note:
L For PBX users:
– You need to add the PBX line
access number and a dialling pause
to the beginning of the Message
Centre 1 number.
– If you only use the Message Centre
1 number for SMS, store the
Message Centre 1 number as is
(without adding a line access
number or dialling pause) to
Message Centre 2.
SMS message centre numbers must be
stored in order to send and receive SMS
messages.
35
TG5511-5521FX(e).book Page 36 Thursday, April 22, 2010 1:24 PM
SMS (Short Message Service)
Sending a message
Writing and sending a new
message
1 8 i {#}{3}{5}{0}
2 {V}/{^}: “Create” i M
3 Enter a message. i M
L You can change the character
entry mode by pressing /
(page 47).
4
Enter the destination phone number
(20 digits max.). i M
To use the redial list:
{>} (R) i {V}/{^}: Select the
phone number. i M 2 times
To use the caller list:
{<} (y) i {V}/{^}: Select the
party. i M 2 times
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
message and “@@Long Text@@” is
displayed. Your service provider/
telephone company may treat long
messages differently from other
messages. Contact your service
provider/telephone company for
details.
L If your phone is connected to a PBX,
store the PBX line access number
(page 37).
Editing/sending a saved
message
1 8 i {#}{3}{5}{0}
2 {V}/{^}: “Send List” i M
3 To read a saved message, press {V}
or {^} to select the message. i
M
4
To use the phonebook:
n i {V}/{^}: Select the
phonebook entry. i M 2 times
5
To save the message, select “Yes”.
iM
6
To send the message, press M.
L To cancel sending, press {ic}.
Note:
L This unit supports SMS messages of
up to 612 characters, however, the
maximum number of characters you
can send or receive may be limited by
your SMS service provider/telephone
company. Contact your SMS service
provider/telephone company for
details.
L If your message contains over 160
characters, the message is a long
36
To edit the message:
8 i {V}/{^}: “Edit Message”
i M i Continue from step 3,
“Writing and sending a new
message”, page 36.
To send the message:
8 i {V}/{^}: “Send” i M
i Press and hold ^ to erase all
numbers. i Continue from step 4,
“Writing and sending a new
message”, page 36.
Erasing saved messages
1 8 i {#}{3}{5}{0}
2 {V}/{^}: “Send List” i M
3 {V}/{^}: Select a message. i M
4 8 i {V}/{^}: “Erase” i M
L To erase all messages, select
“Erase All”. i M
5
{V}/{^}: “Yes” i M i {ic}
TG5511-5521FX(e).book Page 37 Thursday, April 22, 2010 1:24 PM
SMS (Short Message Service)
Receiving a message
When an SMS message is received:
– “Receiving SMS Message” is
displayed.
– a tone is heard (if the handset ringer is
turned on).
– h is displayed with the total number
of new (unread) SMS messages.
Reading a received message
1 8 i {#}{3}{5}{0}
2 {V}/{^}: “Receive List” i M
3 {V}/{^}: Select a message.
L Messages which have already
been read are indicated by a “Q”,
even if they were read using
another handset.
L To erase a message, press W.
i {V}/{^}: “Yes” i M
4
Press M to read the message
content.
Note:
L To call the message sender, press
{C}.
Replying to a message
1 While reading a received message,
2
3
{V}/{^}: “Edit Message” i M
Continue from step 3, “Writing and
sending a new message”, page 36.
Erasing received messages
1 While reading a received message,
press 8.
2
{V}/{^}: “Erase” i M
L To erase all messages, select
“Erase All”. i M
3
{V}/{^}: “Yes” i M i {ic}
Storing the sender’s number
in the phonebook
1 While reading a received message,
press 8.
2
{V}/{^}: “Add Phonebook” i
M
3
To store the name, continue from
step 2, “Adding entries”, page 21.
Editing the sender’s number
before calling back
1 While reading a received message,
press 8.
2
3
{V}/{^}: “Edit & Call” i M
Edit the number. i {C}
press 8.
2
3
{V}/{^}: “Reply” i M
4
Edit the destination phone number if
necessary. i M
5
Storing the PBX line access
number (for PBX users only)
Continue from step 5, “Writing and
sending a new message”, page 36.
Store your PBX line access number (4
digits max.) so that SMS messages are
sent properly. When sending SMS
messages to entries in the phonebook or
redial list, the PBX line access number is
deleted. The default setting is “Off”.
Enter a message (page 47). i
M
Editing/forwarding a message
1 While reading a received message,
press 8.
Other settings
37
TG5511-5521FX(e).book Page 38 Thursday, April 22, 2010 1:24 PM
SMS (Short Message Service)
1
2
3
38
8 i {#}{3}{5}{6}
{V}/{^}: “On” i M
Enter your PBX line access code
and a dialling pause, if necessary.
i M i {ic}
TG5511-5521FX(e).book Page 39 Thursday, April 22, 2010 1:24 PM
Answering System
– If you recorded your own greeting
message, the same message is still
announced to callers even though
their messages are not recorded.
Answering system
Available for: KX-TG5521
The answering system can answer and
record calls for you when you are
unavailable to answer the phone.
You can also set the unit to play a
greeting message but not to record
caller messages by selecting
“Greeting Only” as the recording
time setting (page 44).
Important:
L Only 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
L When callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
16).
Memory capacity (including
your greeting message)
The total recording capacity is about 17
minutes. A maximum of 64 messages
can be recorded.
Note:
L If message memory becomes full:
– “Messages Full” is shown on the
handset display.
– The answer on indicator on the
base unit flashes rapidly when the
answering system is turned on.
L When the message memory becomes
full:
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
Turning the answering
system on/off
The answering system is preset to on.
Base unit
Press {s} to turn on/off the answering
system.
L When the answering system is turned
on, the answer on indicator lights up.
Handset
1
To turn on:
8 i {#}{3}{2}{7}
To turn off:
8 i {#}{3}{2}{8}
2
{ic}
Note:
L When the answering system is turned
on, u is displayed next to the battery
icon.
Call screening
While a caller is leaving a message, you
can listen to the call through the
handset’s speaker. To adjust the
speaker volume, press {^} or {V}
repeatedly. You can answer the call by
pressing {C} on the handset. Call
screening can be set for each handset.
The default setting is “On”.
1
2
8 i {#}{3}{1}{0}
{V}/{^}: Select the desired setting.
i M i {ic}
39
TG5511-5521FX(e).book Page 40 Thursday, April 22, 2010 1:24 PM
Answering System
2
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1 8 i {#}{3}{0}{2}
2 {V}/{^}: “Yes” i M
3 After a beep sounds, hold the
handset about 20 cm away and
speak clearly into the microphone
(50 seconds max.).
4
5
Press O to stop recording.
{ic}
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded
greeting messages:
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers
to leave a message.
– If the message recording time (page
44) is set to “Greeting Only”,
callers’ messages are not recorded
and the unit plays a different prerecorded greeting message asking
callers to call again.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded
greeting message once you record your
own greeting message, you need to
erase your own greeting message.
1
40
8 i {#}{3}{0}{4}
M i {ic}
Playing back the greeting
message
1 8 i {#}{3}{0}{3}
2 {ic}
Listening to messages
using the base unit
When new messages have been
recorded, {9} on the base unit flashes.
Press {9}.
L If new messages have been recorded,
the base unit plays back new
messages.
L If there are no new messages, the
base unit plays back all messages.
Note:
L When the answer on indicator on the
base unit flashes rapidly, the message
memory is full (“Memory capacity
(including your greeting message)”,
page 39).
Operating the answering
system during playback
Key
Operation
{+} or
{-}
Adjust the speaker
volume
{7}
Repeat message*1
{8}
Skip message
{■}
Stop playback
{4}
Erase currently playing
message
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
TG5511-5521FX(e).book Page 41 Thursday, April 22, 2010 1:24 PM
Answering System
Erasing all messages
Key
Operation
Press {4} 2 times while the unit is not in
use.
{6}
Play greeting
message
{7}{6}
Record greeting
message
{8}
Turn answering
system on
8
Pause message*2
{9} or O
Stop recording
Stop playback
{0}
Turn answering
system off
{*}{4}*3
Erase currently
playing message
{*}{5}
Erase all messages
{*}{6}
Reset to a prerecorded greeting
message
Listening to messages
using the handset
When new messages have been
recorded, u is displayed on the
handset with the total number of new
messages.
1
2
To listen to new messages:
8 i {#}{3}{2}{3}
To listen to all messages:
8 i {#}{3}{2}{4}
When finished, press {ic}.
Note:
L To switch to the receiver, press {C}.
L If “Messages Full” is shown on the
display, u and the total number of
new messages are not displayed.
Operating the answering
system
8 i {V}/{^}: “Answer System”
iM
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
*2 To resume playback:
{V}/{^}: “Play” i M
*3 You can also erase as follows:
W i {V}/{^}: “Yes” i M
Calling back (Caller ID
subscribers only)
Key
Operation
{^} or {V}
Adjust the receiver
or speaker volume
(during playback)
{1} or {<}
Repeat message
(during playback)*1
{2} or {>}
Skip message
(during playback)
Editing the number before calling
back
{3}
Enter the
“Settings” menu
{4}
Play new messages
{5}
Play all messages
1
2
3
If caller information is received for the
call, you can call the caller back while
listening to a message.
1
2
Press 8 during playback.
{V}/{^}: “Call Back” i M
Press 8 during playback.
{V}/{^}: “Edit & Call” i M
Edit the number. i {C}
41
TG5511-5521FX(e).book Page 42 Thursday, April 22, 2010 1:24 PM
Answering System
Erasing all messages
1 8 i {#}{3}{2}{5}
2 {V}/{^}: “Yes” i M i {ic}
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings.
L The unit announces the number of
new messages.
3
4
Enter remote commands.
When finished, hang up.
Note:
L You can also leave a message just as
any outside caller can. After the
greeting message starts, press {*} to
skip the greeting message and record
your message after the beep.
Remote commands
Remote access code
Key
Operation
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorised parties from listening to
your messages remotely.
Important:
L In order to operate the answering
system remotely, you must first set a
remote access code.
{1}
Repeat message
(during playback)*1
{2}
Skip message
(during playback)
1
2
3
8 i {#}{3}{0}{6}
To turn on remote operation, enter
the desired 3-digit remote access
code.
M i {ic}
Deactivating remote operation
Press {*} in step 2 on “Remote access
code”, page 42.
L The entered remote access code is
deleted.
Using the answering system
remotely
1 Dial your phone number from a
touch-tone phone.
2
42
After the greeting message starts,
enter your remote access code.
{4}
Play new messages
{5}
Play all messages
{6}
Play greeting message
{7}
Record greeting message
{9}
Stop recording
Stop playback
{0}
Turn answering system off
{*}{4}
Erase currently playing
message
{*}{5}
Erase all messages
{*}{6}
Reset to a pre-recorded
greeting message (during
greeting message
playback)
{*}{#}
End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
TG5511-5521FX(e).book Page 43 Thursday, April 22, 2010 1:24 PM
Answering System
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
1
Dial your phone number from a
touch-tone phone.
2
Let the phone ring 9 times.
L A long beep is heard.
3
Enter your remote access code
within 10 seconds after the long
beep.
L The greeting message is played
back.
L You can either hang up, or enter
your remote access code again
and begin remote operation (page
42).
Answering system
settings
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Number of Rings”
before the unit answers a call. You can
select 2 to 6 rings, or “Auto”.
The default setting is “4 Rings”.
“Auto”: The unit’s answering system
answers at the end of the 2nd ring when
new messages have been recorded, or
at the end of the 5th ring when there are
no new messages. If you call your phone
from outside to listen to new messages
(page 42), you know that there are no
new messages when the phone rings for
the 3rd time. You can then hang up
without being charged for the call.
1
2
{V}/{^}: Select the desired setting.
i M i {ic}
For voice mail service subscribers
To receive voice mail and use answering
system properly, please note the
following:
L To use the voice mail service (page
45) provided by your service provider/
telephone company rather than the
unit’s answering system, turn off the
answering system (page 39).
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
If your service provider/telephone
company cannot do this:
– Set this unit’s “Number of
Rings” setting so that this unit’s
answering system answers calls
before the voice mail service of your
service provider/telephone
company does. It is necessary to
check the number of rings required
to activate the voice mail service
provided by your service provider/
telephone company before
changing this setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
8 i {#}{2}{1}{1}
43
TG5511-5521FX(e).book Page 44 Thursday, April 22, 2010 1:24 PM
Answering System
Caller’s recording time
You can change the maximum message
recording time allowed for each caller.
The default setting is “3 Minutes”.
1
2
8 i {#}{3}{0}{5}
{V}/{^}: Select the desired setting.
i M i {ic}
Selecting “Greeting Only”
You can select “Greeting Only”
which sets the unit to announce a
greeting message to callers but not
record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 44.
Note:
L When you select “Greeting Only”:
– If you do not record your own
message, the unit will play the prerecorded greeting-only message
asking callers to call again later.
– If you use your own message,
record the greeting-only message
asking callers to call again later
(page 40).
44
TG5511-5521FX(e).book Page 45 Thursday, April 22, 2010 1:24 PM
Voice Mail Service
Voice mail service
Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, 6 is
displayed on the handset if message
indication service is available. Please
contact your service provider/telephone
company for details of this service.
Important:
L If 6 still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {#} for 2 seconds.
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 39). For
details, see page 43. (KX-TG5521)
45
TG5511-5521FX(e).book Page 46 Thursday, April 22, 2010 1:24 PM
Intercom/Locator
Intercom
Intercom calls can be made between
handsets.
Note:
L If you receive an outside call while
talking on the intercom, you hear 2
tones. To answer the call, press
{ic}, then press {C}.
L When paging the handset, the paged
handset beeps for 1 minute.
Making an intercom call
1 8i4
2 {V}/{^}: Select the desired unit. i
M
L To stop paging, press {ic}.
3
When you finish talking, press
{ic}.
Answering an intercom call
1 Press {C} to answer the page.
2 When you finish talking, press
{ic}.
Handset locator
You can locate a misplaced handset by
pressing {x} on the base unit.
L All registered handsets beep for 1
minute.
To stop paging, press it again or {ic}
on the handset.
46
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can
be made between 2 handsets.
1
During an outside call, press 4 to
put the call on hold.
2
{V}/{^}: Select the desired unit. i
M
3
Wait for the paged party to answer.
L If the paged party does not
answer, press ^ to return to the
outside call.
4
To complete the transfer:
Press {ic}.
L The outside call is being routed to
the destination unit.
To establish a conference call:
Press w.
L To leave the conference, press
{ic}. The other 2 parties can
continue the conversation.
L To put the outside call on hold,
press H. To resume the
conference, press w.
Note:
L If you want to return to the outside call
after the paged party answers, press
W.
Answering a transferred call
Press {C} to answer the page.
TG5511-5521FX(e).book Page 47 Thursday, April 22, 2010 1:24 PM
Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The characters that can be entered depend on the
character entry mode (page 47).
– Press {<} or {>} to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press ^ to erase the character or number highlighted by the cursor. Press and
hold ^ to erase all characters or numbers.
– Press {*} (A→a) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press {>} to move the
cursor to the next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the
character is fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek
(F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). For SMS
messages, Alphabet (ABC), Numeric (0-9), Greek (F), and Extended 1 (G)
modes are available. When in these entry modes except Numeric, you can select
which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
/ i {V}/{^}: Select a character entry mode. i M
Note:
L in the following tables represents a single space.
L The dial keys with *1, *2, and *3 in the following tables have different character
assignment for SMS. See the footnotes with *1, *2, and *3.
Alphabet character table (ABC)
Numeric entry table (0-9)
47
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Useful Information
Greek character table (M)
Extended 1 character table (N)
L The following are used for both uppercase and lowercase:
Extended 2 character table (O) (Not available for SMS)
L The following are used for both uppercase and lowercase:
48
TG5511-5521FX(e).book Page 49 Thursday, April 22, 2010 1:24 PM
Useful Information
Cyrillic character table (P) (Not available for SMS)
49
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Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message
Cause/solution
Base no power
or
No link.
Reconnect AC
adaptor.
L The handset has lost communication with the base
unit. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled.
Re-register the handset (page 31).
Check Phone Line
L The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 11).
Error*1
L Recording was too short. Try again.
Failed
L Phonebook copy failed (page 22). Confirm the other
handset (the receiver) is in standby mode and try
again.
Incomplete
L The receiver’s phonebook memory is full. Erase the
unwanted phonebook entries from the other handset
(the receiver) and try again.
Invalid Number
L You tried to send an SMS message to a phone
number saved in the phonebook, caller list, or redial
list that is over 20 digits long.
Memory Full
L The phonebook memory is full. Erase unwanted
entries (page 21).
L Message memory is full. Erase unwanted messages
(page 40, 41).*1
L The call barred list memory is full. Erase unwanted
entries (page 31).*1
Use rechargeable
battery.
L A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 8.
You must first
subscribe to
Caller ID.
L You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
*1 KX-TG5521
50
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
Problem
Cause/solution
The handset does not turn on
even after installing charged
batteries.
L Place the handset on the base unit or charger
to turn on the handset.
The unit does not work.
L Make sure the batteries are installed correctly
(page 11).
L Fully charge the batteries (page 11).
L Check the connections (page 11).
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
base unit. Register the handset (page 31).
I cannot hear a dial tone.
L Make sure that you are using the supplied
telephone line cord. Your old telephone line
cord may have a different wiring configuration.
L The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
Programmable settings
Problem
Cause/solution
The display is in a language I
cannot read.
L Change the display language (page 16).
While programming, the
display returns to standby
mode.
L A call matching an entry in the call barred list
is being received.*1 Wait and try again later.
51
TG5511-5521FX(e).book Page 52 Thursday, April 22, 2010 1:24 PM
Useful Information
Problem
Cause/solution
I cannot activate the eco mode.
L You cannot set eco mode when you set the
repeater mode “On”. If required, set the
repeater mode to “Off” (page 32).
I cannot register a handset to a
base unit.
L The maximum number of handsets (6) is
already registered to the base unit. Cancel
unused handset registrations from the base
unit (page 32).
L You entered the wrong PIN. If you forget your
PIN, contact an authorised service centre.
*1 KX-TG5521
Battery recharge
Problem
Cause/solution
The handset beeps and/or )
flashes.
L Battery charge is low. Fully charge the
batteries (page 11).
I fully charged the batteries, but
– ) still flashes or
– the operating time seems to
be shorter.
L Clean the battery ends (S, T) and the
charge contacts with a dry cloth and charge
again.
L It is time to replace the batteries (page 11).
The handset display is blank.
L The handset is not turned on. Turn the power
on (page 15).
Making/answering calls, intercom
Problem
Cause/solution
_ is displayed.
L The handset is too far from the base unit.
Move closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the
base unit.
L The handset is not registered to the base unit.
Register it (page 31).
L Activating one touch eco mode reduces the
range of the base unit in standby mode. If
required, turn eco mode off (page 16).
52
TG5511-5521FX(e).book Page 53 Thursday, April 22, 2010 1:24 PM
Useful Information
Problem
Cause/solution
Noise is heard, sound cuts in
and out.
L You are using the handset or base unit in an
area with high electrical interference. Reposition the base unit and use the handset
away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
Sound quality seems to be
getting worse.
L You have registered a handset that is not
recommended (page 5). The clearest sound
quality is only possible by registering the
recommended handset.
The handset does not ring.
L The ringer volume is turned off. Adjust ringer
volume (page 25).
The base unit does not ring.*1
L The ringer volume is turned off. Adjust ringer
volume (page 25).
I cannot make a call.
L The dialling mode may be set incorrectly.
Change the setting (page 16).
L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used.*1 Wait and
try again later.
L The key lock feature is turned on. Turn it off
(page 20).
*1 KX-TG5521
53
TG5511-5521FX(e).book Page 54 Thursday, April 22, 2010 1:24 PM
Useful Information
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted.
L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to “Manual” (off) (page 25).
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
L Edit the phonebook entry name to fit in 1 line
of text (page 21).
54
TG5511-5521FX(e).book Page 55 Thursday, April 22, 2010 1:24 PM
Useful Information
SMS (Short Message Service)
Problem
Cause/solution
The SMS message centre
number is logged in the caller
list and the message is not
received.
L Someone tried to send you a message while
SMS is turned off. Turn it on (page 35).
I cannot send or receive SMS
messages.
L You have not subscribed to the appropriate
service. Contact your service provider/
telephone company.
L The SMS message centre number(s) are not
stored or are incorrect. Store the correct
numbers (page 35).
L Message transmission was interrupted. Wait
until the message has been sent before using
other telephone functions.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
“FD” is displayed.
L The unit could not connect to the SMS
message centre. Confirm that the correct
SMS message centre numbers are stored.
Confirm that SMS is turned on (page 35).
“FE” is displayed.
L An error occurred while sending the message.
Try again.
“E0” is displayed.
L Your phone number is permanently withheld
or you have not subscribed to the appropriate
service. Contact your service provider/
telephone company.
55
TG5511-5521FX(e).book Page 56 Thursday, April 22, 2010 1:24 PM
Useful Information
Answering system (KX-TG5521)
Problem
Cause/solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on
(page 39).
L The message memory is full. Erase unwanted
messages (page 40).
L The recording time is set to “Greeting
Only”. Change the setting (page 44).
L If your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
again (page 40).
L If you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 43).
My own greeting message
cannot be properly heard.
L Record your own greeting message again
(page 40).
I cannot operate the answering
system.
L Someone is using the unit. Wait for the other
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
I cannot operate the answering
system remotely.
L The remote access code is not set. Set the
remote access code (page 42).
L You are entering the wrong remote access
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 42).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 43).
56
TG5511-5521FX(e).book Page 57 Thursday, April 22, 2010 1:24 PM
Useful Information
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
L Disconnect the AC adaptor and telephone line
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact an authorised service
centre.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
57
TG5511-5521FX(e).book Page 58 Thursday, April 22, 2010 1:24 PM
Index
Index
A
Additional handsets: 31
Alarm: 29
Answering calls: 18
Answering system: 39
Call screening: 39
Erasing messages: 40, 41, 42
Greeting message: 40
Greeting only: 44
Listening to messages: 40, 41, 42
Number of rings: 43
Recording time: 44
Remote access code: 42
Remote operation: 42
Turning on/off: 39, 41, 43
Auto talk: 18
B
Base unit
Resetting: 29
Battery: 11, 12
C
Caller ID service: 33
Caller list: 33
Caller list edit: 34
Call share: 20
Call waiting: 19
Call Waiting Caller ID: 19
Chain dial: 21
Character entry: 47
Conference calls: 46
Control type: 13
D
Date and time: 16
Dialling mode: 16
Direct command: 25
Display
Contrast: 25
Language: 16
E
Eco mode: 16
Error messages: 50
H
Handset
Deregistration: 32
Locator: 46
Name: 29
Registration: 31
Hold: 19
58
I
Incoming call barring: 30
Intercom: 46
K
Key lock: 20
Keytones: 25
M Making calls: 18
Missed calls: 33
Mute: 19
P
Pause: 18
Phonebook: 21
PIN: 31
Power failure: 12
Power on/off: 15
Privacy mode: 26
R
Recall/flash: 19
Redialling: 18
Region settings: 16, 29
Repeater: 32
Ringer tone: 25
S
SMS feature: 35
Speakerphone: 18
T
Temporary tone dialling: 20
Time adjustment: 25
Transferring calls: 46
Troubleshooting: 51
V
Voice mail: 45
Volume
Receiver: 18
Ringer (Base unit): 25
Ringer (Handset): 19, 25
Speaker: 18
TG5511-5521FX(e).book Page 59 Thursday, April 22, 2010 1:24 PM
Notes
59
TG5511-5521FX(e).book Page 60 Thursday, April 22, 2010 1:24 PM
Sales Department
N Czech
N Slovakia
Thámova 289/13 (Palác Karlín)
186 00 Praha 8
Štúrova 11, 811 02 Bratislava,
Slovenská republika
telefon:
+420-236 032 511
centrální fax: +420-236 032 411
e-mail: [email protected]
e-mail: [email protected]
aktuální info na www.panasonic.cz
Telefón: +421-2-2062-2211
Fax:
+421-2-2062-2313
e-mail: [email protected]
aktuálne info na www.panasonic.sk
N Rumania
B-dul Preciziei, Nr. 24, West Gate Park,
Clădirea H3, Etaj 2, Sector 6,
București, 062204, Romania
Telefon:
+40.21.316.31.61
Fax:
+40.21.316.04.46
e-mail: [email protected]
web: www.panasonic.ro
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic System Networks Co., Ltd.
© Panasonic System Networks Co., Ltd. 2010
PNQX2684ZA
CC0510DT0 (A)
FX-2/3

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