Hoover UH71250 Owner's Manual

OWNER’S MANUAL
Operating and Servicing Instructions
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hoover.com
IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200
Mon-Fri 8am-7pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.
IF USED COMMERCIALLY WARRANTY IS VOID.
©2016 Techtronic Floor Care Technology Limited. All Rights Reserved. #961151110 ID118502-R0
Thank you for choosing a HOOVER® product.
Please enter the complete model and Manufacturing Code in the
spaces provided.
MODEL
MFG. CODE
Hint: Attach your sales receipt to this owner’s manual. Verification of
date
of
purchase
may
be
required
for
warranty service of your HOOVER® product.
MANUFACTURING CODE
Be sure to register your product online at Hoover.com or call 1-800944-9200 to register by phone.
(Label located on bottom
of vacuum)
CONTENTS
Important Safety Instructions...........................................................................3
Vacuum Assembly..............................................................................................5
Carton Contents.................................................................................................................. 5
Attach Handle...................................................................................................................... 5
Position Tools...................................................................................................................... 5
Attach Dirt Cup.................................................................................................................... 5
How To Use.........................................................................................................6
Vacuum Description............................................................................................................. 6
On-Off Switch...................................................................................................................... 6
Cord Release....................................................................................................................... 6
Carpet Height Adjustment.................................................................................................... 6
Suction Only Mode/ Brushroll Shut-Off................................................................................ 7
Tools...................................................................................................................7
Select Proper Tool............................................................................................................... 7
Removing Hose................................................................................................................... 7
Attach Wand And Tools........................................................................................................ 7
Stair Cleaning...................................................................................................................... 8
Cord Rewind & Storage....................................................................................................... 8
How To Clean Tools............................................................................................................. 8
Maintenance.......................................................................................................8
Dirt Cup............................................................................................................................... 9
Filters.................................................................................................................................. 9-10
Brushroll............................................................................................................................. 11
Belt
..................................................................................................................................... 12
Hose................................................................................................................................... 13
Turbo Tool .......................................................................................................................... 13
Troubleshooting..................................................................................................14
Service.................................................................................................................15
Warranty..............................................................................................................16
If you need assistance:
Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized dealer nearest you
or
call
1-800-944-9200
for
an
automated
referral
of
Hoover ®
authorized
dealer
locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST. PLEASE DO NOT
RETURN THIS PRODUCT TO THE STORE.
2
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
• Fully assemble before operating.
• Operate cleaner only at voltage specified on data label on bottom of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and
before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under.
Close supervision is necessary when used near children. To avoid injury or damage,
keep children away from product, and do not allow children to place fingers or other
objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments and products.
• Do not use with damaged cord or plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not place product on cord. Do not run appliance
over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts. Brushroll continues to rotate when in the upright position.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to
prevent the cleaner from falling, always place cleaner at bottom of stairs on floor.
Do not place cleaner on stairs or furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine
wood sandings, or use in areas where they may be present.
• Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.
• Unplug before connecting Turbo Tool.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use without dirt cup and/or filters in place.
• WARNING: This product contains chemicals known to the State of California to cause
cancer, birth defects or reproductive harm. WASH HANDS AFTER HANDLING.
3
CAUTION: TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store appropriately indoors in a dry place. Do not expose machine to freezing
temperatures.
• Brushroll continues to turn while product is turned on and handle is in upright
position. To avoid damage to carpet, rugs, furniture and flooring, avoid tipping
cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool
use.
• Do not use sharp objects to clean out hose as they can cause damage.
• With brushroll on, do not allow cleaner to sit in one location for an extended period
of time, as damage to the floor can result.
WARNING:
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrican to install the proper outlet. Do not change the plug in any
way.
4
1. VACUUM ASSEMBLY
CARTON CONTENTS
A.Handle*
B. Vacuum Base
C. Wand
D. Crevice Tool
E. Turbo Tool
F. Adjustable Dusting Brush*
G. (1) Large Screw
H.Dirt Cup
1.1
B
C
D
E
F
A
H
*Varies per model.
Remove all parts from carton and identify
each item shown.
G
Make sure all parts are located before
disposing of packing materials.
ATTACH HANDLE
1.2
1.3
1.4
1.5
1.2 Insert handle section into vacuum base. Push
down firmly. Using a Phillips screwdriver, fasten (1) large
screw behind handle into vacuum base.
1.3 Wrap hose around top of hose guide located on the
handle. Insert the hose into hose tube until you hear a click.
POSITION TOOLS
1.4 Place Crevice Tool into Wand and slide into tool storage
area on left back side (C) of vacuum and place Turbo Tool on
right back side (E) of vacuum as shown.
1.5 Place adjustable dusting brush (F) on top of wand.
F
E
C
ATTACH DIRT CUP
1.6
1.6 Place bottom of dirt cup into vacuum body first.
Pivot cup into vacuum. Dirt cup is secure when you hear a
click.
5
Actual model may vary from images shown.
2. HOW TO USE
VACUUM DESCRIPTION
1.Handle
2. Dirt Cup Release Button
3. Carry Handle
4. System Check Indicator
5. Rinsable Filter Access
6. Dirt Cup
7. Filter made with HEPA media
8. Height Adjustment
9. Furniture Guard
10. Adjustable Dusting Brush
11.Wand
12. Crevice Tool (inside wand)
13. Cord Rewind Pedal
14. Brushroll ON/OFF Pedal
15. Handle Release Pedal
16.Hose
17. Turbo Tool
18. ON/OFF Switch
19. Hose Release Button
20. Hose Connecting Tube
2.1
1
10
2
16
3
4
18
6
12
13
14
7
8
9
A
19
20
15
ON-OFF SWITCH
2.2
17
11
5
CORD RELEASE
2.2 Plug cord into electrical
outlet.
To turn vacuum ON (I=0N),
push ON/OFF switch (A) to
ON position.
To turn vacuum OFF
(O=OFF), push switch to OFF
position.
2.3
2.3 Prior to using, grasp the
end of the plug and pull to
release the cord from the
cord reel until red tape is
reached.
IMPORTANT
When pulling on the cord, yellow tape will identify when
the cord is almost fully extended. When red tape is visible
on the cord, the cord has reached its full length. (Do not
pull the cord past the red tape.)
CARPET HEIGHT ADJUSTMENT*
2.4 To adjust height setting, PUSH DOWN and TURN knob (C)
to desired height setting.
2.4
For maximum cleaning performance, the following carpet
height settings are recommended:
•Hard floor setting: for use on hard floors only.
•Low through High settings: Adjust depending on
carpet type.
•For high pile carpet, use high carpet setting to
ease pushing effort.
C
IMPORTANT
If the vacuum is difficult to push, push down and turn
knob to the next higher setting.
*Number of height settings vary per model.
Actual model may vary from images shown.
6
SUCTION ONLY MODE/ BRUSHROLL SHUT-OFF
for bare floors and very high pile carpet
2.3
A
IMPORTANT
2.3 For optimal cleaning
performance on bare floors
and carpet with pile deeper
than 1”, brushroll should be
turned off.
Pedal (A) is inactive when the cleaner is in the upright
position.
!
The vacuum is shipped with
the brushroll in the ON
position. To turn brushroll
OFF for Suction Only Mode,
step on pedal (A).
CAUTION
!
CAUTION
!
Brushroll should be in off position for cleaning of high pile
carpet deeper than 1”.
!
Not to be used for grooming a pet.
3. TOOLS
IMPORTANT
Tools allow for cleaning surfaces above the floor and for reaching hard to clean areas.
Brushroll continues to turn while product is turned on and
handle is in upright position. To avoid damage to carpet,
rugs, furniture and flooring, avoid tipping cleaner or setting
it on furniture, fringed area rugs, or carpeted stairs during
tool use.
The vacuum is ready for tool use when handle is in upright
position.
SELECT PROPER TOOL
A. Wand is used to give extra length to your hose. Use it with
any of the above tools.
B.
Crevice Tool may be used in tight spaces,
corners and along edges in such places as dresser drawers,
upholstered furniture, stairs and baseboards.
C. Turbo Tool may be used for upholstered furniture, draperies,
mattresses, clothing, and carpeted stairs.
D.Use Adjustable Dusting Brush to clean upholstered
furniture, draperies, mattresses, clothing, carpeted stairs,
light fixtures, and fans with 5 cleaning positions.
3.1
A
B
C
D
ATTACH WAND AND TOOLS
REMOVING HOSE
3.2 To remove hose for tool
use, press the hose release
button and pull hose end out.
3.2
!
To lock back into place, push
hose into hose tube until you
hear a click.
!
CAUTION
CAUTION
!
To reduce the risk of injury from moving parts - Unplug
before servicing.
3.3
3.3 To attach tool or wand to
hose, push firmly into place.
!
Not to be used for grooming a pet.
7
Actual model may vary from images shown.
STAIR CLEANING
3.4
3.4 Use the Hose and Turbo Tool (Tool varies per model) for stair cleaning.
!
CAUTION
!
Use extra care when cleaning on stairs. To avoid personal injury or damage, and to
prevent the cleaner from falling, always place cleaner at bottom of stairs on floor. Do
not place cleaner on stairs or furniture, as it may result in injury or damage. When using
tools, always ensure handle is in the upright position.
CORD REWIND AND STORAGE
3.5
3.5 To return cord for storage, hold plug and press down
Cord Release Pedal (B) on side of cord reel.
!
WARNING
B
!
Hold plug when rewinding onto cord reel. Do not allow
plug to whip when rewinding.
HOW TO CLEAN TOOLS
To clean Hose and Turbo Tool, wipe with a damp cloth. DO NOT submerge in water.
Other cleaning tools may be washed in warm water with a detergent. Rinse and air dry 24 hours before using.
4. MAINTENANCE
Familiarize yourself with these home maintenance tasks as proper use and care of your vacuum
will ensure continued cleaning effectiveness.
4.1
4.1 The System Check Indicator located at (A), alerts you to possible system performance issues.
A
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
If System Check
Indicator is red:
1. Rinsable filter and/or filter made with HEPA
media is dirty.
1. Clean rinsable filter and/or filter made with HEPA media
- reference pg. 9 and 10
2. Dirt cup is full and/or clogged.
2. Empty dirt cup - reference pg. 9
3. Cyclone filter assembly is clogged.
3. Clean cyclone filter assembly per pg. 10.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center
prior to continuing use.
Actual model may vary from images shown.
8
NOTICE
!
!
A Thermal Protector has been designed into your cleaner to protect it from overheating. When the
thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Empty dirt cup. 3.
Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter, rinsable filter, and
HEPA filter. Clear obstructions if present.
4.When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate
and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.
DIRT CUP: When to Empty
4.2 To maintain optimal performance, empty the dirt cup before the dirt cup reaches the max
line (B). Place the vacuum in the upright position before removing the dirt cup.
!
WARNING
4.2
B
!
To reduce the risk of personal injury - Unplug before cleaning or servicing. Do not use
vacuum without dirt cup or filters in place.
Very fine materials, such as face powder or cornstarch, may seal the filter and cause a
reduction in performance. When using the vacuum for this type of dust, empty the cup and
clean the filters often.
How to Empty
4.3 Press dirt cup release
button (C) and pivot cup
out.
4.4
4.3
4.4 Hold dirt cup over trash
receptacle, push dirt cup
door release lever (D) to
open dirt cup door (E).
4.5
C
E
Close dirt cup door (E).
Press firmly to secure.
D
4.5 Place bottom of dirt cup into vacuum body first. Pivot dirt cup into vacuum body and press
firmly until it locks into place.
FILTERS: When to Clean
4.6
To maintain optimal performance, filters should be cleaned
at least every two months under normal use.
!
WARNING
4.7
!
To reduce the risk of personal injury - Unplug before
cleaning or servicing. Do not use vacuum without dirt cup
or filters in place.
Rinsable Filter: How to Clean
4.7 Pull tab to remove rinsable filter.
Rinse with water for two minutes or until water runs clear.
Then squeeze out excess water. Allow 24 hours for filter to dry
completely.
Replace filter, tab side out.
Remove dirt cup as described in Fig. 4.3.
4.6 Twist the dirt cup handle counterclockwise to open and
remove lid.
9
Actual model may vary from images shown.
4.8 Replace dirt cup lid and twist clockwise until locked in
position.
4.8
What to Buy:
Rinsable Filter
Replace dirt cup as described in Fig 4.5.
When used and maintained
properly, your Rinsable
Filter should not need
replacement within the
warranty period. If desired,
additional filter is available
at Hoover.com or call
1-800-944-9200. Ask for
Hoover®
Part
No.
304087001.
IMPORTANT
Allow filter to dry completely before replacing. Dry filter on
edge so air circulates on both sides of filter. This may take
up to 24 hours.
Cyclonic Filter Assembly: How to Clean
!
WARNING
4.9
G
4.10
!
To reduce the risk of personal injury - Unplug before
cleaning or servicing. Do not use vacuum without dirt
cup or filters in place.
Do not use vacuum without dirt cup or filters
in place.
Remove dirt cup and twist the dirt cup handle counterclockwise
to open and remove lid as described in 4.6.
4.11
4.9 Pull filter assembly (G) out of dirt cup and remove.
4.10 Dirt and debris can be cleaned from the filter assembly
with the adjustable dusting brush.
H
4.12
4.11 Place the filter assembly on the dirt cup. Line up tabs (H)
on lid with dirt cup body.
4.12 Replace dirt cup lid and twist clockwise until locked in
position.
Replace dirt cup as described in Fig 4.5.
Filter Made With HEPA Media: How to Clean
!
4.13 With fingers under filter door lip, pull filter frame (A)
out and away from vacuum body. Hold filter over a trash
receptacle and tap out dirt and debris.
4.14 Bottom filter (B) must be pushed back into place first.
4.15 Then push the upper handle in (C) until it clicks.
4.16 Filter diagram: (B) bottom filter. (C) upper handle.
4.13
WARNING
!
To reduce the risk of personal injury - Unplug before
cleaning or servicing. Do not use vacuum without dirt cup
or filters in place.
4.14
4.15
4.16
C
B
A
IMPORTANT
DO NOT RINSE OR WASH THE FILTER
MADE WITH HEPA MEDIA.
B
C
Filter Made With HEPA Media
When used and maintained properly, your Filter should not need
replacement within the warranty period. If desired, additional filter is
available at Hoover.com or call 1-800-944-9200. Ask for Hoover® Part
No. 440005573.
Actual model may vary from images shown.
10
BRUSHROLL: How to Clean
!
CAUTION
4.17
4.18
!
To reduce the risk of injury from moving parts - Unplug
before servicing.
Brushroll - Bottom plate with screws
Place handle in the low position and turn the cleaner over so
the bottom side is up.
4.17 Remove the 6 screws as shown with a Phillips
screwdriver.
4.19
4.18 Pivot off bottom plate.
4.19 Remove any debris and/or hair from brushroll.
Replace the bottom plate aligning the screw holes and
install the 6 screws as shown.
11
Actual model may vary from images shown.
BELT
!
CAUTION
4.20
4.21
4.22
4.23
!
To reduce the risk of injury from moving parts - Unplug
before servicing.
The belt is located under the bottom plate of the vacuum and
should be checked from time to time to be sure it is in good
condition.
When To Replace
Replace belt if it is damaged, cut or broken. Refer to directions below.
How To Replace
- Bottom plate with screws
D
C
Place handle in the low position and turn the cleaner over so
the bottom side is up.
4.20 Remove the 6 screws as shown with a Phillips screwdriver.
4.21 Lift off bottom plate (A).
4.22 Remove used belt from brushroll (C) then from motor
shaft (metal rod) (D) and discard.
4.23 With lettering on outside of belt, slide new belt over motor shaft (metal rod) (E).
Then slip around area of brushroll without bristles (G).
4.24 With belt in place, pull and slide brushroll into nozzle making sure that the brushroll end
caps are in the correct orientation.
Place the bottom plate aligning the screw holes and re-install the 6 screws.
What to Buy: Belt
If desired, additional belts can be purchased at Hoover.com or 1-800-944-9200. When
purchasing a new belt for models ask for Belt - HOOVER® part No. 562289001.
Actual model may vary from images shown.
12
4.24
D
G
HOSE
!
WARNING
4.25
!
To reduce the risk of personal injury - Unplug before cleaning or servicing.
A
How to Clean
4.25 To remove hose for tool use, press the hose release button (A) and pull
hose end out.
Clear away debris or obstructions from hose. Do not use sharp objects to clean out hose as they
can cause damage. To lock back into place, push hose into hose tube until you hear a click.
POWERED HAND TOOL: How to Clean
(Tool varies per model)
!
CAUTION
4.26
A
4.27
!
To reduce the risk of injury from moving parts - Unplug
vacuum before servicing.
4.26 Clean the Turbo Tool by removing the two screws (A),
located on the bottom cover, with a Phillips head screwdriver.
B
4.27 Remove the bottom cover (B).
Clean out any debris or hair from the brushroll
and turbine fan.
4.28
4.28 Replace the bottom cover, insert and tighten the (2)
screws.
LUBRICATION
The motor and brushroll are equipped with bearings which
contain sufficient lubrication for their lifetime.
The addition of lubricant could cause damage. Do not add
lubricant to motor or brushroll.
Actual model may vary from images shown.
13
5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center
prior to continuing use.
!
WARNING
!
To reduce risk of personal injury - Unplug before cleaning or servicing.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum won’t
run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Thermal Protector activated.
3. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
1.Rinsable Filter and/ or Filter
made with HEPA media is dirty.
1. Clean Rinsable Filter and or Filter made
with HEPA media - Pg. 9 and 10.
2. Dirt cup full and/ or clogged.
2. Empty dirt cup - Pg. 9.
3. Broken or worn belt.
3. Replace belt - Pg.12.
4. Brushroll and/ or Hose
clogged.
4. Check Hose - Pg. 13. Check Brushroll - Pg. 11.
5. Carpet height setting is
incorrect.
5. Set Carpet Height Adjustment to appropriate setting
for carpet being cleaned - Pg.6.
Cord Rewind
does not work
1. Cord reel does not retract.
1. Call 1-800-944-9200 for the nearest
authorized service representative
Dust escaping
from vacuum
1. Dirt cup full.
1. Empty dirt cup - Pg. 9.
2. Dirt cup not installed correctly.
2. Review Dirt Cup removal & replacement Pg. 9.
3. Hose not installed correctly.
3. Review Hose installation - Pg. 7.
4. Rinsable and/ or Filter made
with HEPA media not installed
completely.
4. Review Filter Removal and Cleaning - Pg.
9 and 10.
Vacuum is
difficult to push
or won’t move
forward
1. Carpet height setting is
incorrect.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned
- Pg. 6.
Turbo Tool
brushroll won’t
turn
1. Too much pressure being
applied to tool.
1. Continue using tool applying light pressure.
2. Blockage.
2. Remove blockage - Pg. 11
3. Low vacuum suction.
3. Check items under “Vacuum won’t pick or
Low suction.”
1. Belt broken or stretched.
1. Replace brushroll belt - Pg. 12.
2. Brushroll is clogged.
2. Clear/ remove debris from brushroll - Pg. 11.
System Check
Indicator has
turned red
or
Vacuum won’t
pick up
or
Low suction
Smoky/burning
smell detected
14
Actual model may vary from images shown.
6. SERVICE
To obtain approved Hoover® service and genuine Hoover® parts, locate the nearest Authorized Hoover® Warranty Service Dealer
(Depot) by:
• Checking the Yellow Pages under “Vacuum Cleaners” or “Household”.
• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers). Follow the service center link to find the service outlet nearest you.
• For an automated referral of authorized service outlet locations call 1-800-944-9200.
Do not send your vacuum to Hoover®, Inc., Company in Glenwillow for service. This will only result in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. Always identify your vacuum by
the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the
vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
15
7. WARRANTY
LIMITED THREE YEAR WARRANTY
(Domestic Use)
WHAT THIS WARRANTY COVERS
When used and maintained in normal household use and in
accordance with the Owner’s Manual, your HOOVER®
product is warranted against original defects in material and
workmanship for a full two year from date of purchase (the
“Warranty Period”). During the Warranty Period, Hoover®
will provide labor and parts, at no cost to you, to correct any
such defect in products purchased in the United States, U.S.
Military Exchanges and Canada.
that is not an authorized retailer, dealer, or distributor of
Hoover® products.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned.
This Warranty shall be governed and construed under the
laws of the state of Ohio. The Warranty Period will not be
extended by any replacement or repair performed under
this Warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND
REMEDY PROVIDED BY HOOVER®. ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER
BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO
OWNER OR ANY PARTY CLAIMING THROUGH OWNER,
WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR
STRICT PRODUCTS LIABILITY OR ARISING FROM ANY
CAUSE WHATSOEVER. Some states do not allow the
exclusion of consequential damages, so the above exclusion
may not apply to you. This warranty gives you specific
rights; you may also have others that vary from state to
state.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product
to either a Hoover® Authorized Warranty Service Dealer
along with proof of purchase. For an automated referral to
authorized service outlets in the U.S.A., phone: 1-800-9449200 OR visit Hoover® online at www.hoover.com. For
additional assistance or information concerning this
Warranty or the availability of warranty service outlets,
phone the Hoover® Consumer Response Center, Phone
1-800-944-9200, Mon-Fri 8am-7pm EST.
WHAT THIS WARRANTY DOES NOT COVER
This Warranty does not cover: use of the product in a
commercial operation (such as maid, janitorial and
equipment rental services), brushroll, belt, improper
maintenance of the product, damage due to misuse, acts of
God, nature, vandalism or other acts beyond the control of
Hoover®, owner’s acts or omissions, use outside the country
in which the product was initially purchased and resales of
the product by the original owner. This warranty does not
cover pick up, delivery, transportation or house calls.
However, if you mail your product to a Hoover® Authorized
Warranty Service Dealer, cost of shipping will be paid
one way.
This warranty does not apply to products purchased outside
the United States, including its territories and possessions,
outside a U.S. Military Exchange and outside of Canada. This
warranty does not cover products purchased from a party
16
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