Haier HRB10N2, 74073 Owner's manual

Haier HRB10N2, 74073 Owner's manual
Use & Care Guide
English
Models: 795.7407*
PreView Grab-N-Go
Bottom Freezer
Refrigerator
* = color number
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
TABLE OF CONTENTS
Warranty............................................................................. 3
Freezer Section
Protection Agreements .............................................. 4
Extra Ice Bin ................................................. 28
Important Safety Instructions ........................... 5-7
Pullout Drawer .............................................. 29
Electrical & Grounding Requirements .............. 7
Durabase ........................................................ 29
Parts and Features ....................................................... 8
Durabase Divider .......................................... 29
Refrigerator Installation .............................. 9-16
Water Filter ............................................... 30-32
Unpacking Your Refrigerator..........................9
Care And Cleaning ................................... 33-34
Installation .................................................................... 10
General Cleaning Tips ................................ 33
Removing/Replacing Your Refrigerator and
Freezer Handles, Doors and Drawers ....... 11-15
Exterior .......................................................... 33
Inside Walls ................................................... 33
Leveling and Door Alignment ...................... 16
Door Liner And Gaskets ............................... 33
Using Your Refrigerator ............................17-28
Plastic Parts .................................................... 33
Setting the Controls ..................................17-19
Condenser Coils............................................. 33
In-Door Ice Bin .......................................................... 20
Light Bulb Replacement ............................... 34
Automatic Icemaker ................................ 21-22
Power Interruptions ....................................... 34
Food Storage Guide .................................... 23
When You Go On Vacation ........................ 34
Refrigerator Section
When You Move............................................ 34
Water Dispenser ........................................... 24
Connecting the Water Line ...................... 35-37
Refrigerator Shelves ................................................25
Troubleshooting Guide ............................. 38-45
Humidity Controlled Crisper ........................ 26
Diagnostics™ ........................................... 46
Temperature Controlled Pantry Drawer .......26
Service ...............................................Back Cover
Door Bin ............................................................26
PreView Grab-N-Go .................................... 27
Grab-N-Go Case .......................................... 27
Replacing the Air Filter ................................ 28
2
WARRANTY
REFRIGERATOR WARRANTY
KENMORE ELITE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies when this appliance is correctly installed, operated and
maintained according to all supplied instructions.
FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship. A defective
appliance will receive free repair or replacement at option of seller. This warranty coverage applies for only 90 days from the sale
date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.
FOR FIVE YEARS from the date of sale, the sealed refrigerant system of this appliance is warranted against defects in material or
workmanship. If a system part is defective within the first year, a new part will be supplied and installed at no charge. If a system
part is defective after the first year, a new part will be supplied but not installed at no charge. You are responsible for the labor
cost of part installation after the first year from the date of sale. This warranty coverage applies for only one year from the sale
date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.
FOR TEN YEARS from the date of sale, the linear compressor of this appliance is warranted against defects in material or
workmanship. If the compressor is defective within the first year, a new one will be supplied and installed at no charge. If the
compressor is defective after the first year, a new one will be supplied but not installed at no charge. You are responsible for the
labor cost of part installation after the first year from the date of sale. This warranty coverage applies for only two years from the
sale date in the United States, and is void in Canada, if the appliance is ever used for other than private household purposes.
For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty
This warranty covers ONLY defects in material and workmanship, and will NOT pay for:
1. Expendable items that can wear out from normal use, including but not limited to filters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and
maintenance.
3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with
house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including
installation that was not in accord with electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained
according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse
or use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance.
9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate
certification logo.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein.
Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year on the
appliance, five years on the sealed system, and ten years on the linear compressor, or the shortest period allowed by law. Seller
shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation
of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these
exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada*.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
* In-home repair service is not available in all Canadian geographical areas, nor will this warranty cover user or servicer travel
and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an authorized
servicer is not available.
Sears Brands Management Corporation, Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
3
PROTECTION AGREEMENTS
Master Protection Agreements
Power surge protection against electrical damage
due to power fluctuations.
Congratulations on making a smart purchase. Your new
Kenmore® product is designed and manufactured for
years of dependable operation. But like all products,
it may require preventive maintenance or repair from
time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
$300 Food Loss Protection for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
Service Promise: $50 if first attempt repair of your
covered product can’t be accomplished and product
is not usable while awaiting further repair service.
The Master Protection Agreement also helps extend the
life of your new product. Here’s what the Agreement*
includes:
25% discount off the regular price of any noncovered repair service and related installed parts.
Parts and labor not just for repairing defects, but to
help keep products operating properly under normal
use. Our coverage goes well beyond the product
warranty. No deductibles, no functional failure
excluded from coverage— real protection.
Once you purchase the Agreement, a simple phone call is
all that it takes for you to schedule
service. You can call anytime day or night.
Expert service by experienced service technicians
trusted in millions of homes every year.
The Master Protection Agreement is a risk free purchase. If
you cancel for any reason
during the product warranty period, we will provide a full
refund. Or, a prorated refund anytime after the product
warranty period expires. Purchase your Master Protection
Agreement today!
Unlimited service calls and nationwide service, as
often as you want us, whenever you want us.
“No-lemon” guarantee – replacement of your
covered product after three separate product failures
occur within twelve months and a fourth repair is
required. Includes free delivery and installation, if
necessary, of replacement product.
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full
details call Sears Canada at 1-800-361-6665.
Product replacement if your covered product can’t
be fixed.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. call 1-844-553-6667, and in
Canada call 1-800-469-4663.
Annual Preventive Maintenance Check at your
request – no extra charge.
Fast help by phone – phone support from a service
agent on all products to help trouble-shoot problems.
Think of us as a “talking owner’s manual.”
PRODUCT RECORD
In the space below, record the date of purchase, model and serial number of your product. You will find the model and
serial number printed on an identification label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model No.___________________
Date of Purchase ___________________
Serial No.___________________
Save these instructions and attach your sales receipt for future reference.
4
IMPORTANT SAFETY INSTRUCTIONS
BASIC SAFETY PRECAUTIONS
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING or CAUTION. These words mean:
DANGER
You will be killed or seriously injured if you do not follow instructions.
WARNING
You can be killed or seriously injured if you do not follow instructions.
CAUTION
Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.
WARNING
To reduce the risk of fire, electric shock, or personal
injury when using your product, basic safety precautions
should be followed, including the following.
Read all instructions before using this appliance.
• NEVER unplug your refrigerator by pulling on the
power cord. Always grip the plug firmly and pull it
straight out from the outlet.
• If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard. Do not use
a cord that shows cracks or abrasion damage along its
length or at either the plug or connector end.
• Do not modify or extend the power cord length. It
could cause electric shock or fire.
• When moving your refrigerator away from the wall,
be careful not to roll over or damage the power cord.
• DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
• DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shelves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.
• Keep fingers out of pinch point areas; clearances
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
• Unplug your refrigerator before cleaning or making
any repairs.
NOTE: It is strongly recommended that any service be
performed by a qualified technician.
SAVE THESE INSTRUCTIONS
5
WARNING
• Before replacing a burned-out or broken light bulb,
unplug the refrigerator or turn off power at the circuit
breaker or fuse box in order to avoid contact with a live
wire filament. (A burned-out light bulb may break when
being replaced exposing the wire filament.)
• DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.
• DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:
…You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold—below 39°F (4°C).
…Thawed ground meats, poultry or fish that have any
off-odor or off-color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.
Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
is affected less than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.
NOTE: Some models have LED interior lighting and
service should be performed by a qualified technician.
WARNING: Setting either or both controls to the OFF
position does not remove power to the light circuit.
• When you are finished, reconnect the refrigerator to
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
• This refrigerator must be properly installed in
accordance with the Attention Installer Instructions that
were taped to the front of the refrigerator.
• After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.
• DO NOT strike or apply excessive force to any
glass surface. It may break.
WARNING : This
product contains chemicals known to the State of California to cause cancer and
birth defects or other reproductive harm. Wash hands after handling.
SAVE THESE INSTRUCTIONS
DANGER: RISK OF CHILD ENTRAPMENT
BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:
• Take off the doors.
• Leave the shelves in place so that
children may not easily climb inside.
Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
suffocation).
6
CFC/HCFC DISPOSAL
Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chlorofluorocarbons or
hydrochlorofluorocarbons). CFCs and HCFCs are
believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a qualified technician. If you intentionally release
refrigerant, you may be subject to fines and imprisonment
under provisions of environmental legislation.
ELECTRICAL & GROUNDING REQUIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
USE OF EXTENSION CORDS
Because of potential safety hazards under certain
conditions, the use of an extension cord is not
recommended. However, if you still elect to use an
extension cord, it is absolutely necessary that it be a ULlisted (USA), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet, and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.
WARNING
Electrical Shock Hazard
FOR PERSONAL SAFETY, this appliance must be
properly grounded. Have the wall outlet and the circuit
checked by a qualified electrician to make sure the
outlet is properly grounded.
Use of an extension cord will increase the clearance
needed for the back of the refrigerator.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug
Ensure proper
ground exists
before use.
RECOMMENDED GROUNDING METHOD
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
Use a receptacle that cannot be turned off with a switch
or pull chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.
7
PARTS AND FEATURES
A
K
L
B
M
C
N
D
O
E
P
F
C
Q
G
R
H
S
I
J
T
Use this page to become more familiar with the parts and features of your refrigerator.
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
A
B
C
D
E
F
G
H
I
J
Refrigerator Light
Water Filter
Fixed Door Bins
Ice Compartment
(Icemaker and Ice Bin)
Refrigerator Light (side)
Articulating Mullion
Water Tank Cover
Humidity Controlled Crisper
Temperature Controlled Pantry Drawer
Durabase Divider
K
L
M
N
O
P
Q
R
S
T
Control Panel
Diagnostics™
Air Filter
Refrigerator Shelves
PreView Grab-N-Go
Grab-N-Go Case
Air Tight Crisper
Top Pullout Drawer
Middle Pullout Drawer
Durabase
8
Icemaker
Ice Bin
Ice Compartment
Door
REFRIGERATOR INSTALLATION
WARNING
WARNING
Excessive Weight Hazard:
Excessive Weight Hazard:
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to protect
the floor. Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator when
trying to move it, as floor damage could occur.
Use two or more people to move and install the
refrigerator. Failure to do so can result in back or
other injury.
UNPACKING YOUR REFRIGERATOR
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any warningtype labels, the model and serial number label, or
the Tech Sheet that is located under the front of the
refrigerator.
To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can also be
easily removed by rubbing a small amount of liquid dish
soap over the adhesive with your fingers. Wipe with warm
water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator.
Refrigerator shelves are installed in the shipping position.
Please reinstall shelves according to your individual
storage needs.
WARNING
Explosion Hazard:
Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to do so
can result in fire, explosion, or death.
9
REFRIGERATOR INSTALLATION
PRIOR TO USE
INSTALLATION (continued)
1. Clean your refrigerator thoroughly and wipe off all
dust that accumulated during shipping.
1. To avoid noise and vibration, the unit must be leveled
and installed on a solidly constructed floor. If required,
adjust the leveling legs to compensate for unevenness
of the floor. The front should be slightly higher than
the rear to aid in door closing. Leveling legs can be
turned easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to the right to
lower it. (See LEVELING AND DOOR ALIGNMENT.)
2. Install accessories such as ice cube bin, drawers,
shelves, etc., in their proper places. They are packed
together to prevent possible damage during shipment.
3. Allow your refrigerator to run for at least two to three
hours before putting food in it. Check the flow of
cold air in the freezer compartment to ensure proper
cooling. Your refrigerator is now ready for use.
NOTE: Installing on carpeting, soft tile surfaces,
a platform or weakly supported structure is not
recommended.
INSTALLATION
2. Install this appliance in an area where the temperature
is between 55°F (13°C) and 110°F (43°C). If the
temperature around the appliance is too low or high,
cooling ability may be adversely affected.
The refrigerator should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
3. Select a place where a water supply can be easily
connected for the automatic icemaker.
NOTE: The water pressure must be from 20-120 psi or
138-827 kPa or 1.4-8.4 kgf/cm². If the refrigerator is
installed in an area with low water pressure (below 20
psi), you can install a booster pump to compensate for
the low pressure.
WARNING
Shock Hazard:
4. Too small of a distance from adjacent items may
result in lowered freezing capability and increased
electricity consumption charges. Allow at least 24
inches (61 cm) in front of the refrigerator to open the
doors and at least 2 inches (5.08 cm) between the
back of the refrigerator and the wall.
To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
2" (5.08 cm)
10
REFRIGERATOR INSTALLATION
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE REFRIGERATOR
DOOR HANDLE
Mounting
Fasteners
NOTE: Handle appearance may vary from the
illustrations on this page.
Set Screw
Removing Refrigerator Handle
Loosen the set screws with a 3/32 in. Allen
wrench and remove the handle.
NOTE: If the handle mounting fasteners need
to be tightened or removed, use a ¼ in. Allen
wrench.
Allen
Wrench
HOW TO REPLACE REFRIGERATOR
DOOR HANDLE
NOTE: Handle appearance may vary from the
illustrations on this page.
Replacing Refrigerator Door Handle
Place the handle on the door by fitting
the handle footprints over the mounting
fasteners and tightening the set screws
with a 3/32 in Allen wrench.
NOTE: If the handle mounting fasteners
need to be tightened or removed, use a
¼ in. Allen wrench.
Mounting
Fasteners
11
REFRIGERATOR INSTALLATION
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow
opening. If it is necessary to remove the handles, follow the directions below.
HOW TO REMOVE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from the illustrations
on this page.
Removing Freezer Drawer Handle
Loosen the set screws located on the lower side of
the handle with a ⅛ in. Allen wrench and remove the
handle.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. Allen wrench.
HOW TO REPLACE FREEZER DOOR HANDLE
NOTE: Handle appearance may vary from the illustrations
on this page.
Replacing Freezer Drawer Handle
Place the handle on the door by fitting the handle
footprints over the mounting fasteners and tightening
the set screws with a ⅛ in. Allen wrench.
NOTE: If the handle mounting fasteners need to be
tightened or removed, use a ¼ in. Allen wrench.
WARNING
When assembling or disassembling the handles:
• Grasp the handle firmly to ensure it will not drop or
cause injury.
• Prevent the handle from swinging toward nearby
people or animals.
• Insert the bracket hole of the handle into the stopper
bolt of the door exactly, then assemble the set screws
to fix the handle in place.
• Check for any gap between the door and handle after
the handle is fixed in place.
12
REFRIGERATOR INSTALLATION
REMOVING AND REPLACING
REFRIGERATOR DOORS
CAUTION: Before you begin, remove food and bins
from the doors.
(1)
(2)
WARNING
Excessive Weight Hazard:
Use two or more people to remove and install the
refrigerator doors. Failure to do so can result in back or
other injury.
(3)
(4)
(5)
(6)
(7)
WARNING
Electrical Shock Hazard
(8)
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Pull out the tube (3).
4. Disconnect all wire harnesses (4).
5. Remove the grounding screw (5).
6. Rotate hinge lever (6) counterclockwise. Lift the top
hinge (7) free of the hinge lever latch (8).
CAUTION: When lifting the hinge free of the latch,
be careful that the door does not fall forward.
7. Lift the door from the middle hinge pin and remove the
door.
8. Place the door, inside facing up, on a non-scratching
surface.
• Disconnect the electrical supply to the refrigerator
before installing. Failure to do so could result in
serious injury or death.
• Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
To remove the left refrigerator door:
On the back of the refrigerator, pull the water tube out of
the collet fitting on the connector by pressing the fitting
release ring (see picture below).
To remove the right refrigerator door:
(2)
(1)
(5)
(6)
(7)
(3)
(4)
1. Open the door. Remove the top hinge cover screw (1).
Lift up the cover (2).
2. Remove the cover.
3. Remove the grounding screw(4).
4. Rotate the hinge lever (5) clockwise. Lift the top
hinge(6) free of the hinge lever latch (7).
CAUTION: When lifting the hinge free of the latch, be
careful that the door does not fall forward.
5. Lift the door from the middle hinge pin and remove
the door.
6. Place the door, inside facing up, on a non-scratching
surface.
13
REFRIGERATOR INSTALLATION
Reinstalling the Refrigerator Door
Left Door
Right Door
1. Lower the door onto the middle hinge pin (9).
2. Fit the top hinge (6) over the hinge lever latch (7) and
into place. Rotate the lever (5) counterclockwise to
secure the hinge.
3. Install the grounding screw (4) and connect the wire
harnesses (3).
4. Hook the tabs on the right side of hinge cover (2)
under the edge of the top hinge (6) and position the
cover in place. Insert and tighten the cover screw (1).
1. Lower the door onto the middle hinge pin (10).
2. Fit the top hinge (7) over the hinge lever latch (8) and
into place. Rotate the lever (6) clockwise to secure the
hinge.
3. Install the grounding screw (5) and connect the two
wire harnesses (4).
4. Push the water tube (3) located at the top of the left
door into the hole beside the left hinge on the top of
the cabinet until it exits through the back.
5. Insert the water supply tube (3) into the connector until
you see only one scale mark. Fully insert the tube over
⅝ in. (15 mm).
6. Hook the tabs on the left side of the hinge cover (1)
under the edge of the top hinge (7) and position the
cover in place. Insert and tighten the cover screw (1).
(2)
(1)
(5)
(6)
(7)
(3)
(4)
(2)
(1)
(3)
(4)
(5)
(6)
(7)
(8)
(10)
(9)
CAUTION
Collet
Tube
After inserting, pull the tube to
make sure that it is secure and
reinsert the clip.
Scale Mark
Clip
14
REFRIGERATOR INSTALLATION
HOW TO REMOVE THE FREEZER DRAWER
HOW TO INSTALL THE FREEZER DRAWER
WARNING: Use two or more people to remove and
install the freezer drawer. Failure to do so can result in
back or other injury.
Pull out each rail to full extension.
CAUTION: Do not hold the handle when removing or
replacing the drawer. The handle may come off and it
could cause personal injury.
NOTE: In the following figures, the Pullout Drawer
located above the freezer drawer is not shown for
clarity.
Pull the drawer open to full extension. Remove the
lower basket 1 by lifting the basket from the rail
system.
Grasp the drawer on each side and hook drawer
supports 1 into rail tabs 2 located on both sides.
1
1
2
Remove the screws
2
from the rail on both sides.
Lower the door into its final position and tighten the
screws 3 located on both sides.
2
3
Grasp the drawer on each side and pull it up to
separate it from the rails.
With the drawer pulled out to full extension, insert the
lower basket 4 in the rail assembly.
4
With both hands, slide each bar in simultaneously.
WARNING: If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow them to touch or go
near the freezer drawer.
WARNING: DO NOT step or sit down on the freezer
drawer.
15
REFRIGERATOR INSTALLATION
Door Alignment
The left refrigerator door has an adjustable nut, located
on the bottom hinge, to raise and lower the door for
proper alignment.
If the space between your doors is uneven, follow the
instructions below to align the doors evenly:
Use the wrench (included with the Use & Care Guide) to
turn the nut in the door hinge to adjust the height. To the
right to raise or to the left to lower the height.
LEVELING AND DOOR ALIGNMENT
Leveling
After installing, plug the refrigerator’s power cord into a
3-prong grounded outlet and push the refrigerator into the
final position.
Your refrigerator has two front leveling legs—one on the
right and one on the left. Adjust the legs to alter the tilt
from front-to-back or side-to-side. If your refrigerator
seems unsteady, or you want the doors to close more
easily, adjust the refrigerator’s tilt using the instructions
below:
NOTE: Tools Required: 11/16” wrench or flat blade
screwdriver.
1. Turn the leveling leg to the left to raise that side of
the refrigerator or to the right to lower it. It may take
several turns of the leveling leg to adjust the tilt of the
refrigerator.
The right refrigerator door does not have an adjustable nut.
If the space between your doors is uneven, follow the
instructions below to align the right door:
1. With one hand, lift up both the inner and outer door
sections of the right door to raise them at the middle
hinge. (Opening the door may make lifting it easier)
2. With the other hand, use pliers to insert the snap
ring on the middle hinge of the inner door section
as shown. Do not insert the ring on the hinge of the
outer door section.
3. Insert additional snap rings until the right door is
aligned. (Two snap rings are provided with the unit.)
NOTE: Having someone push backward against the top of
the refrigerator takes some weight off of the leveling legs.
This makes it easier to adjust the legs.
2. Open both doors again and check to make sure that
they close easily. If the doors do not close easily, tilt
the refrigerator slightly more to the rear by turning
both leveling legs to the left. It may take several more
turns, and you should turn both leveling legs the same
amount.
Outer
Door
NOTE: Your refrigerator is uniquely designed with
two fresh food doors. Either door can be opened or
closed independently of the other. You may have to
exert slight pressure on the doors to get them to close
completely.
16
Inner
Door
USING YOUR REFRIGERATOR
SETTING THE CONTROLS
Temperature
• The Refrigerator Temp Control ranges from 33°F to
46°F (1°C to 8°C). Press the Refrigerator Temp button
to cycle through the available temperature settings one
increment at a time.
• The Freezer Temp Control range is from -6°F to 8°F
(-21°C to -13°C). Press the Freezer Temp button to cycle
through the available temperature settings one increment
at a time.
NOTE: When changing control settings, wait 24 hours
before making additional adjustments. The controls are set
correctly when milk or juice is as cold as you would like
and when ice cream is firm. If the temperature in either
compartment is too cold or too warm, change the setting
one increment at a time. Wait 24 hours for the change to
stabilize before adjusting again.
Airflow
Be sure not to block vents while packing your refrigerator.
Doing so will restrict airflow and may cause the
refrigerator temperature to become too warm or cause
interior moisture buildup. (See air flow diagram below.)
Dispenser
1
2
3
The dispenser will dispense water, cubed ice or crushed
ice. Press the appropriate icon of your choice: ( 1 ) water
( 2 ) cubed ice ( 3 ) crushed ice. When pressed the icon
will illuminate.
NOTE: The dispenser will not work if any door is left open
or if the control lock is engaged.
NOTE: If the Control Lock icon is illuminated, the
Dispenser will not work. Disable the Control Lock to use
the Dispenser again.
CAUTION: The control display is operated by touch.
Excessive moisture on the display may cause a
malfunction. Please keep the display clean and dry.
17
USING YOUR REFRIGERATOR
Air Filter
The Air Filter helps remove odors from the
refrigerator. The Air Filter has two settings, Auto and
MAX. In Auto mode, the Air Filter will cycle on and off
in increments of ten minutes on and one hundred and
ten minutes off. If set to the MAX mode, the Air Filter
will stay on continuously for four hours, cycling on and
off in increments of ten minutes on and five minutes
off. After four hours, the Air Filter will switch to Auto
mode.
• Auto mode is the default mode.
• Press the Air Filter button once for MAX mode.
Air Filter Reset
When the CHANGE icon turns on, the air filter needs
to be replaced. After replacing the air filter, press and
hold the Air Filter button for three seconds to turn the
icon light off. It is recommended to change the air
filter approximately every 6 months.
Ice Maker ON/OFF
• To switch the icemaker ON or OFF, press the Ice Maker
button.
Ultra Ice
• When you press and hold the Ice Maker button for
three seconds, the graphic will illuminate in the display
and will continue for 24 hours.
The function will automatically shut off after 24 hours.
NOTE: While you are selecting the Ultra Ice function,
the Ice Maker icon will briefly switch to OFF, then
return to ON. This is normal.
• You can stop this function manually by pressing and
holding the button one more time.
• This function increases both ice making and freezing
capabilities.
Water Filter Reset
When the CHANGE icon turns on, you need to
change the water filter. After changing the water
filter, press and hold the Water Filter button for
three seconds to turn the indicator light off. You need
to change the water filter approximately every six
months.
18
Dispenser Light
This light has three settings: On, Off and Dim. Select
the Dim option at night. The light will automatically
turn on at full brightness when the dispenser pad is
pushed.
Articulating Mullion
This feature is a metal strip attached to the left door
that articulates (rotates) 90 degrees as the door is
closed, forming a mullion (base) for the left and right
door gaskets to seal against.
CAUTION
To reduce the risk of scratching the door or breaking the
door mullion, make sure that the refrigerator door mullion
is always folded in.
USING YOUR REFRIGERATOR
Door Alarm
Demo Mode (For Store Use Only)
The Demo Mode disables all cooling in the refrigerator
and freezer sections to conserve energy while on display
in a retail store. When activated, OFF will display on the
control panel.
• When power is connected to the refrigerator, the door
alarm is initially set to ON. When you press the Door
Alarm button, the display will change to OFF and the
Door Alarm function will deactivate.
• When either the refrigerator or the freezer door is left
open for more than 60 seconds, the alarm tone will
sound to let you know that the door is open.
• When you close the door, the door alarm will stop.
To deactivate:
With either refrigerator door opened, press and hold the
Refrigerator Temp and Ice Maker buttons at the same
time for five seconds. The control panel will beep and the
temperature settings will display to confirm that Demo
Mode is deactivated. Use the same procedure to activate
the Demo Mode.
Control Lock
• When power is initially connected to the refrigerator,
the Lock function is off.
• If you want to activate the Lock function to lock other
buttons, press and hold the Control Lock button for
three seconds or more. The Control Lock button will
illuminate and the Lock function is now enabled.
• When the Lock function is activated, no other buttons
will work. The dispenser pad is also deactivated.
• To disable the Lock function, press and hold the Control
Lock button for approximately three seconds.
Temperature Mode Switch Function (°F <->°C)
If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp and Refrigerator Temp buttons at
the same time for approximately five seconds.
19
USING YOUR REFRIGERATOR
IN-DOOR ICE BIN
CAUTION
Keep hands and tools out of the ice compartment door
and dispenser chute. Failure to do so may result in
damage or personal injury.
2. To remove the in-door ice bin, grip the front handle,
slightly lift the lower part, and slowly pull out the bin
as shown.
The icemaker will stop producing ice when the in-door ice
bin is full. If you need more ice, empty the ice bin into the
extra ice bin in the freezer compartment. During use, the
ice can become uneven causing the icemaker to misread
the amount of ice cubes and stop producing ice. Shaking
the ice bin to level the ice within it can reduce this problem.
NOTE: Storing cans or other items in the ice bin will
damage the icemaker.
Keep the ice compartment door closed tightly. If the ice
compartment door is not closed tightly, the cold air in the
ice bin will freeze food in the refrigerator compartment.
This could also cause the icemaker to stop producing ice.
NOTE: Emptying the ice bin is recommended if the
icemaker ON/OFF button on the control panel is set to
OFF for an extended period of time.
3. To reinstall the in-door ice bin, slightly slant the
bin during replacement to avoid contact with the
icemaker.
CAUTION
When handling the
ice bin, keep hands
away from the
icemaker tray area to
avoid personal injury.
4. Avoid touching the auto shutoff (feeler arm) when
replacing the ice bin. See the label on the ice
compartment door for details.
1. Pull or push the door handle to open or close the ice
compartment.
Auto shutoff
(feeler arm)
20
USING YOUR REFRIGERATOR
AUTOMATIC ICEMAKER
Ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 70-182 cubes in
a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.
WARNING
Personal Injury Hazard
DO NOT place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.
• It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
• Ice making stops when the in-door ice bin is full.
When full, the in-door ice bin holds approximately 6 to
8 (12-16 oz or 340-455 cc) glasses of ice.
• Foreign substances or frost on the auto shutoff (feeler
arm) can interrupt ice production. Make sure the feeler
arm is clean at all times for proper operation.
• To increase ice production, use the Ultra Ice function.
This function increases both ice making and freezing
capabilities.
lcemaker
Auto shutoff (feeler arm)
21
USING YOUR REFRIGERATOR
AUTOMATIC ICEMAKER (continued)
CAUTION
WHEN TO SET ICEMAKER TO OFF
• The first ice and water dispensed may include particles
or odor from the water supply line or the water tank.
• When the water supply will be shut off for several
hours.
• When the ice bin is removed for more than one or two
minutes.
• When the refrigerator will not be used for several days.
NOTE: The ice bin should be emptied when the
icemaker ON/OFF button is turned to the OFF mode.
• Throw away the first few batches of ice. This is also
necessary if the refrigerator has not been used for a
long time.
• Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.
• If discolored ice is dispensed, check the water filter
and water supply. If the problem continues, contact a
Sears or other qualified service center. Do not use the
ice or water until the problem is corrected.
NORMAL SOUNDS YOU MAY HEAR
• If the icemaker ON/OFF button is set to ON, the valve
will buzz even if the icemaker has not het been hooked
up to water. To stop the buzzing, switch the button to
OFF.
NOTE: Keeping the icemaker ON/OFF button set to
ON before the water is connected can damage the
icemaker.
• You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refills.
• Keep children away from the dispenser. Children may
play with or damage the controls.
• The ice passage may become blocked with frost if only
crushed ice is used. Remove the frost that accumulates
by removing the ice bin and clearing the passage with
a rubber spatula. Dispensing cubed ice can also help
prevent frost buildup.
• Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass
fragments in the ice.
PREPARING FOR VACATION
Set the icemaker ON/OFF button to OFF and shut off the
water supply to the refrigerator.
NOTE: The ice bin should be emptied any time the
icemaker ON/OFF button is turned OFF.
If the ambient temperature will drop below freezing, have
a qualified technician drain the water supply system to
prevent serious property damage due to flooding caused
by ruptured water lines or connections.
• Dispense ice into a glass before filling it with water
or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.
• Never use a glass that is exceptionally narrow or
deep. Ice may jam in the ice passage and refrigerator
performance may be affected.
• Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.
• To avoid personal injury, keep hands out of the ice
door and passage.
• Never remove the dispenser cover.
• If ice or water dispenses unexpectedly, turn off the
water supply and contact Sears Home Service in the
U.S.A. at 1-844-553-6667, and in Canada at 1-800469-4663.
22
USING YOUR REFRIGERATOR
FOOD STORAGE GUIDE
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
Items
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.
How to
Butter or
margarine
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.
Cheese
Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.
Milk
Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.
Eggs
Store in original carton on interior
shelf, not on door shelf.
Fruit
STORING FROZEN FOOD
NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or food storage times.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.
Leafy
vegetables
Remove store wrapping and trim
or tear off bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.
Vegetables
with skins
(carrots,
peppers)
Place in plastic bags or plastic
container and store in crisper.
Fish
Store fresh fish and shellfish in
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
consume fresh fish and shellfish the
same day purchased.
Leftovers
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
Packaging recommendations:
• Rigid plastic containers with tight-fitting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
• Specified freezer-grade self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They
may break or burst if they freeze.
23
USING YOUR REFRIGERATOR
REFRIGERATOR SECTION
WATER DISPENSER
To dispense cold water, push on the dispenser switch
with a glass.
WARNING: Do not put your fingers up the ice chute
opening. Doing so can result in severe injury.
NOTE: The dispenser is equipped with a light that
turns on when the dispenser pad is engaged.
CAUTION: Do not dispense ice into fine china or
crystal glasses. China or crystal can break.
Dispenser Switch
Push
Some dripping may occur after dispensing. Hold your
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
24
USING YOUR REFRIGERATOR
REFRIGERATOR SHELVES
The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have glass
or wire shelves.
Adjusting the shelves to fit different heights of items will
make finding the exact item you want easier. Doing so will
also reduce the amount of time the refrigerator door is
open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
CAUTION: Glass shelves are heavy. Use special care
when removing them.
To reinstall a shelf—Tilt the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
Then, lower the front of the shelf so that the hooks
drop into the slots.
Adjusting Shelves (Cantilever)
Remove shelves from the shipping position and replace
shelves in the position you want.
To remove a shelf—Tilt up the front of the shelf in the
direction of 1 and lift it in the direction of 2 . Pull
the shelf out.
CAUTION: Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf
falling or spilling food.
Folding Shelf (on some models)
You can store taller items, such as a gallon container
or bottles, by simply pushing the front half of the shelf
underneath the back half of the shelf. Pull the front of the
shelf toward you to return to a full shelf.
y
25
USING YOUR REFRIGERATOR
HUMIDITY CONTROLLED CRISPER
The crispers provide fresher tasting fruit and vegetables by
letting you easily control humidity inside the drawer.
TEMPERATURE CONTROLLED PANTRY DRAWER
The Temperature Controlled Pantry Drawer provides
storage space with a variable temperature control
that can keep the compartment at a slightly different
temperature than the refrigerator section. This
drawer can be used for large party trays, deli items
and beverages. (This drawer should not be used for
vegetables that require high humidity.)
Press the button to choose between Meat (Coldest), Deli
(Colder) and Produce (Cold).
You can control the amount of humidity in the moisturesealed crispers by adjusting the control to any setting
between VEGETABLES and FRUIT.
• VEGETABLES
keeps moist air in
the crisper for best
storage of fresh,
leafy vegetables.
• FRUIT lets moist air
out of the crisper for
best storage of fruit.
REMOVING THE HUMIDITY CONTROLLED CRISPER
1. To remove, pull the
drawer out to full
extension.
2. Lift the front of the
crisper up, then
pull it straight out.
CAUTION: Do not store glass bottles in the pantry. If
they are frozen, they can break and cause personal
injury.
DOOR BIN
The door bins are removable for easy cleaning and
adjustment.
3. To install, slightly tilt up the front, insert the drawer into
the frame and push it back into place.
1. To remove the bin, simply lift the bin up and pull
straight out.
2. To replace the bin, slide it in above the desired support
and push down until it snaps into place.
To remove the glass
1. Lift up the glass under
the crisper cover.
2. Pull the glass up and
out.
NOTE: Some bins may vary in appearance and will
only fit in one location.
CAUTION: Do not overfill or pack items too tightly
into door bins. Doing so may cause damage to the bin
or personal injury if items are removed with excessive
force.
NOTE: Pantry drawer not
shown for clarity.
26
USING YOUR REFRIGERATOR
PREVIEW GRAB-N-GO
The PreView Grab-N-Go
compartment allows for easy access
to commonly used food items.
GRAB-N-GO CASE
To open the Grab-N-Go case, slightly push the marked
area to pop it open. The Grab-N-Go Case is removable
for easy cleaning and adjustment.
1. To remove the Grab-N-Go case, lift up and pull out.
2. To replace the Grab-N-Go case, line the tabs on
the Grab-N-Go case with the slots on the door and
push down until the case snaps into place.
PREVIEW GRAB-N-GO
COMPARTMENT
To access the PreView Grab-NGo compartment, lightly press the
button on the right refrigerator door
handle to open the door.
< Open >
< Removing >
< Assembling >
GRAB-N-GO LOWER SHELF
The Grab-N-Go lower shelf is removable for easy
cleaning.
1. To remove the lower shelf, lift the shelf retainer up
and out.
2. Remove the two screws from the shelf and pull it
straight out.
3. Reverse procedure to replace.
PREVIEW FUNCTION
The PreView function on the GrabN-Go lets you see if you’re running
low on frequently used items like
beverages and snacks, without
opening the refrigerator door.
1. Knock twice on the glass to turn
the LED light inside the Grab-NGo on or off.
2. The LED light turns off
automatically after ten seconds.
• The PreView Grab-N-Go function
is disabled when the right
refrigerator door is open, for two
seconds after closing the door,
and when the ice dispenser is in use.
• Knock near the center of the glass. Knocking near the
edges of the glass may not activate the PreView GrabN-Go function properly.
• Knock hard enough that the knocking sound is audible.
• The PreView Grab-N-Go function may activate if a
loud noise occurs near the refrigerator.
3
1
27
2
USING YOUR REFRIGERATOR
REPLACING THE AIR FILTER
FREEZER SECTION
It is recommended that you replace the air filter:
• Approximately every six months.
• When the CHANGE AIR FILTER
light turns on.
EXTRA ICE BIN
1. Remove the Old Filter
Turn the filter cover to the left to detach it from the
refrigerator wall. The filter is located on the inside of the
filter cover. Remove the filter from the cover and replace
it with a new filter.
1. Pull the Freezer Drawer and the top Pullout Drawer out
as far as possible to remove the Extra Ice Bin.
2. Gently lift and pull out the ice bin.
3. To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.
Pullout Drawer
Extra Ice Bin
2. Install a New Air Filter.
Place the new filter inside of the cover with the side that
says “Front” facing outward. Turn the filter cover to the
right to attach it to the refrigerator wall.
CAUTION: Pinch hazard! Keep hands and feet
clear of the bottom of the freezer drawer when
opening and closing.
After changing the filter, push and hold the Air Filter
button for three seconds to reset the filter sensor.
NOTE: : To purchase a replacement filter, visit your local
Sears store, or in the U.S.A. call 1-844-553-6667, and in
Canada 1-800-469-4663. You may also purchase online
at www.sears.com
28
USING YOUR REFRIGERATOR
PULLOUT DRAWERS
2. To replace, slightly tilt up the front of the drawer,
insert the drawer into the frame, and push it back into
place.
Top Drawer
1. To remove, pull the drawer out to full extension. On
the left rail, use a flat blade screwdriver to push in on
the tab to release the drawer from the rail, as shown
below. Once the left side is loose, push the tab on the
right side with your finger to release the drawer. Lift
the front of the drawer up, then pull it straight out.
DURABASE
1. To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and pull
straight out.
2. To replace, insert the Durabase in the rail assembly.
2. To replace, slightly tilt up the front of the drawer, insert
the drawer into the frame, and push the drawer back
into place until you hear a click.
1
2
DURABASE DIVIDER
The Durabase divider allows you to organize the
Durabase area into sections. It can be adjusted from side
to side to accommodate items of different sizes.
Middle Drawer
1. To remove, pull the drawer out to full extension. Lift the
front of the drawer up, then pull it straight out.
WARNING: If the Durabase divider is removed, there is
enough open space for children or pets to crawl inside.
To prevent accidental child and pet entrapment or
suffocation risk, DO NOT allow children or pets to
touch or go near the drawer.
29
WATER FILTER
2. Replace with a new water filter.
• Take the new
water filter out
of its packing
and remove the
protective cover
from the o-rings.
WATER FILTER
It is recommended that you replace the water filter:
• Approximately every six months.
• When the water filter indicator
turns on.
• When the water dispenser output
decreases.
• When the ice cubes are smaller
than normal.
Before Replacing the Water Filter:
• With the water filter tabs in
the horizontal position, push
the new water filter into the
manifold hole and turn it
clockwise.
If the top shelf, located below the water filter, is in the
highest position, it will need to be removed prior to
replacing the water filter.
To remove any shelf–Tilt up the
front of the shelf 1 and lift it 2 .
Pull the shelf out.
• Rotate the water filter up into position and close the
cover. The cover will click when closed correctly.
1. Remove the old water filter.
• Lower or remove the top left shelf
to allow the water filter to rotate
all the way down.
• Pinch the sides to open the
water filter cover.
NOTE: Replacing the water filter
causes a small amount of water
(around 1 oz. or 25 cc) to drain. Place
a cup under the front end of the water filter cover to collect
any leaking water. Hold the water filter upright, once it is
removed, to prevent any remaining water from spilling out of
the water filter.
• Make sure to rotate the filter down completely before
pulling it out of the manifold hole.
• Pull the water filter downward and turn it counterclockwise.
3. After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately 5 minutes)
to remove trapped air and contaminants from
the system. Do not dispense the entire 2.5 gallon
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
NOTE: To purchase a replacement filter, visit your local
Sears store, or in the U.S.A. call 1-844-553-6667, and in
Canada 1-800-469-4663. You may also purchase online
at www.sears.com
30
WATER FILTER
Performance Data Sheet
Use Replacement Cartridge: MDJ64844602(9980)
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53 and
Standard 401.
System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53 and
Standard 401. For the reduction of substances listed below.
Average Influent
Challenge
NSF specified Challenge
Concentration
Avg %
Reduction
Average Product
Water Concentration
Max Permissible
Product Water
Concentration
NSF Reduction
Requirement
2.0 μg/L
2.0 μg/L± 10%
>97.5%
0.050 μg/L
N/A
≥ 50.00%
12,000,000 pts/mL
At least 10,000 particles/mL
99.80%
24,000 pts/ml
N/A
≥ 85.00%
Asbestos
180 MFL
107 to 108 MFL; fibers greater
than 10 μg/Lin length
>99.00%
< 1 MFL
N/A
≥ 99.00%
Atrazine
8.5 μg/L
9.0 μg/L ± 10%
>94.10%
0.500 μg/L
3.0 μg/L
NA
Benzene
15.0 μg/L
15.0 μg/L± 10%
>96.60%
0.510 μg/L
5.0 μg/L
NA
Carbofuran
74.0 μg/L
80.0 μg/L± 10%
98.30%
1.258 μg/L
40 μg/L
NA
1.9 μg/L
2.0 μg/L± 10%
>99.00%
0.019 μg/L
0.2 μg/L
NA
P-Dichlorobenzene
230.0 μg/L
225.0 μg/L± 10%
>99.80%
0.460 μg/L
75.0 μg/L
NA
2,4-D
210.0 μg/L
210.0 μg/L± 10%
>99.90%
0.210 μg/L
70.0 μg/L
NA
Lead @ pH 6.5
140.0 μg/L
150.0 μg/L± 10%
99.60%
0.560 μg/L
10.0 μg/L
NA
Lead @ pH 8.5
150.0 μg/L
150.0 μg/L± 10%
>90%
<0.500 μg/L
10.0 μg/L
NA
Mercury @ pH 6.5
5.9 μg/L
6.0 μg/L± 10%
91.00%
0.531 μg/L
2.0 μg/L
NA
Mercury @ pH 8.5
5.6 μg/L
6.0 μg/L± 10%
92.50%
<0.420 μg/L
2.0 μg/L
NA
100,000 cysts/L
Minimum 50,000 cysts/L
>99.99%
10
N/A
≥ 99.95%
Atenolol
240 ng/L
200 ± 40% ng/L
> 95.50%
10.80 ng/L
30 ng/L
NA
Carbamazepine
1600 ng/L
1400 ± 40% ng/L
98.40%
25.60 ng/L
200 ng/L
NA
DEET
1600 ng/L
1400 ± 40% ng/L
97.10%
46.40 ng/L
200 ng/L
NA
Trimethoprim
170 ng/L
140 ± 40% ng/L
>96.80%
5.44 ng/L
20 ng/L
NA
Linuron
160 ng/L
140 ± 40% ng/L
>96.60%
5.44 ng/L
20 ng/L
NA
Phenytoin
200 ng/L
200 ± 40% ng/L
>94.80%
10.40 ng/L
30 ng/L
NA
Ibuprofen
400 ng/L
400 ± 40% ng/L
>94.50%
22.00 ng/L
60 ng/L
NA
Naproxen
140 ng/L
140 ± 40% ng/L
>96.10%
5.46 ng/L
20 ng/L
NA
Estrone
120 ng/L
140 ± 40% ng/L
>96.10%
4.68 ng/L
20 ng/L
NA
Bisphenol A
2000 ng/L
2000 ± 40% ng/L
>98.90%
22.00 ng/L
300 ng/L
NA
Nonyl Phenol
1600 ng/L
1400 ± 40% ng/L
>97.10%
46.40 ng/L
200 ng/L
NA
Contaminant Reduction
Chlorine Taste and Odor
Nominal Particulate Class I,
≥ 0.5 to < 1.0 μm
Lindane
Cyst*
* Based on the use of Cryptosporidium parvum oocysts.
31
WATER FILTER
WARNING
Application Guidelines/Water Supply Parameters
Service Flow
0.5 gpm (1.9 lpm)
Water Supply
Potable Water
Water Pressure
20-120 psi (138 - 827 kPa)
Water Temperature
33°F - 100°F (0.6°C - 38°C)
To reduce the risk associated with ingestion of
contaminants: Do not use with water that is
microbiologically unsafe or of unknown quality
without adequate disinfection before and after the
system. Systems certified for cyst reduction may be
used on disinfected water that may contain filterable
cysts. EPA Establishment Number 10350-MN-005
It is essential that the manufacturer’s recommended
installation, maintenance and water filter replacement
requirements be carried out for the product to perform as
advertised.
NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.
CAUTION
NOTE: : To purchase a replacement filter, visit your local
Sears store, or in the U.S.A. call 1-844-553-6667, and in
Canada 1-800-469-4663. You may also purchase online
at www.sears.com
To reduce the risk associated with property damage
due to water leakage:
• Read and follow the Water Filter instructions before
installation and use of this system.
• Installation and use MUST comply with all state and
local plumbing codes.
• Do not install if water pressure exceeds 120 psi (827
kPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
• Do not install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check for
this condition.
• Do not install on hot water supply lines.
The maximum operating water temperature of this
water filter system is 100°F (38°C).
• Protect water filter from freezing. Do not operate
refrigerator in ambient conditions below 55°F
(12.7°C). Drain water filter when storing unit in
temperatures below 40°F (4.4°C).
• The disposable water filter must be replaced every
six months, at the rated capacity, or if a noticeable
reduction in flow rate occurs.
Product distributed in the United States by Sears Brands
Management Corporation, Hoffman Estates, IL 60179.
NSF is a trademark of NSF International.
32
CARE AND CLEANING
INSIDE WALLS (allow freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.
WARNING
Explosion Hazard
CAUTION: While cleaning the inside, do not spray
water.
Use non-flammable cleaner. Failure to do so can result
in fire, explosion, or death.
DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator parts.
Both the refrigerator and freezer sections defrost
automatically; however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.
GENERAL CLEANING TIPS
• Unplug refrigerator or disconnect power.
• Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
• Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
• Hand wash, rinse and dry all surfaces thoroughly.
• Plug in refrigerator or reconnect power.
PLASTIC PARTS (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or flammable fluids. These can scratch or
damage the material.
CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.
EXTERIOR
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.
33
CARE AND CLEANING
LIGHT BULB REPLACEMENT
WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.
WARNING
1. Remove all food from the refrigerator and pack all
frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and
tape them together so they do not shift and rattle
during the move. Refer to the Using your Refrigerator
section for removable instructions.
5. Depending on the model, raise the front of the
refrigerator so it rolls easier OR screw in the leveling
legs all the way so they do not scrape the floor. See
the Door Closing section.
6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.
Electrical Shock Hazard
Before replacing a Compartment Lamp, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.
NOTE: The refrigerator and freezer compartment
lights have LED interior lighting, and service should be
performed by a qualified technician.
POWER INTERRUPTIONS
1. If the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.
2. If the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.
When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.
WHEN YOU GO ON VACATION
If you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables and freeze other items.
2. Turn off the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control
(refrigerator control) to OFF. See the Setting the
Controls section.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.
34
CONNECTING THE WATER LINE
WHAT YOU WILL NEED
• Copper Tubing, ¼ in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.
• To determine how much tubing you
need: measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then,
add 8 feet (2.4 m). Be sure there is sufficient extra tubing
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
• Power drill.
• ½ in. or adjustable wrench.
• Flat blade and Phillips head screwdrivers.
• Two ¼ in. outer diameter
compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
to the shutoff valve and the
refrigerator water valve.
• If your existing copper water
line has a flared fitting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
cut off the flared fitting with
a tube cutter and then use a
compression fitting.
• Shutoff valve to connect
to the cold water line. The
shutoff valve should have a water inlet with a minimum
inside diameter of 5/32 in. at the point of connection
to the COLD WATER LINE.
Saddle-type shutoff valves
are included in many water
supply kits. Before purchasing,
make sure a saddle-type
valve complies with your local
plumbing codes.
NOTE: A Self Piercing Saddle Type Water Valve should
not be used.
BEFORE YOU BEGIN
This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
lead to water leakage or flooding. Call a qualified plumber
to correct water hammer before installing the water supply
line to the refrigerator.
CAUTION: To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
If you use your refrigerator before connecting the water
line, make sure the icemaker is turned OFF at the control
panel.
CAUTION: Do not install the icemaker tubing in areas
where temperatures fall below freezing.
WATER PRESSURE
A cold water supply. The water pressure must be between
20 and 120 psi. If the refrigerator is installed in an area
with low water pressure (below 20 psi), you can install a
booster pump to compensate for the low pressure.
If a reverse osmosis water filtration system is connected
to your cold water supply, this water line installation is not
covered by the refrigerator warranty. Follow the following
instructions carefully to minimize the risk of expensive water
damage.
If a reverse osmosis water filtration system is connected
to your cold water supply, the water pressure to the
reverse osmosis system needs to be a minimum of 40 to
60 psi (276-414 kPa or 2.8-4.2 kgf/cm², less than 2.0-3.0
sec. to fill a cup of 7 oz or 198 cc capacity).
If the water pressure from the reverse osmosis system is less
than 20 psi or 138 kPa or 1.4 kgf/cm² (takes more than 4.0
sec to fill a cup of 7 oz or 198 cc capacity):
• Check to see if the sediment filter in the reverse osmosis
system is blocked. Replace the filter if necessary.
• Allow the storage tank on the reverse osmosis system to
refill after heavy usage.
• If the issue concerning water pressure from reverse
osmosis remains, call a licensed, qualified plumber.
• All installations must be in accordance with local
plumbing code requirements.
CAUTION: Wear eye protection during installation to
prevent injury.
WARNING
Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.
35
CONNECTING THE WATER LINE
5. TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
NOTE: Do not overtighten clamp or you may crush the
tubing.
Washer
INSTALLATION INSTRUCTIONS
Install the shutoff valve on the nearest frequently used
drinking water line.
1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
Pipe Clamp
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that is
easily accessible. It is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontal water pipe, make the
connection to the top or side, rather
than at the bottom, to avoid drawing
off any sediment from the water pipe.
Inlet End
Clamp Screw
6. ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
floor (behind the refrigerator or adjacent base cabinet)
as close to the wall as possible.
NOTE: Be sure there is sufficient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7. CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
it to the shutoff valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.
3. DRILL THE HOLE FOR THE VALVE
Drill a ¼ in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a ¼ in. hole may result
in reduced ice production or
smaller cubes.
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing (NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
4. FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with
the pipe clamp.
Saddle-Type
Shutoff Valve
Compression Nut
Pipe Clamp
Packing Nut
Outlet Valve
Saddle-Type
Shutoff Valve
Vertical Cold
Water Pipe
Ferrule (sleeve)
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
36
CONNECTING THE WATER LINE
8. FLUSH OUT THE TUBING
Turn the main water supply on and
flush out the tubing until the water
is clear.
Shut the water off at the water
valve after about one quart of
water has been flushed through the
tubing.
10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.
9. CONNECT THE TUBING TO THE REFRIGERATOR
WARNING
CAUTION: Check to see if leaks occur at the water line
connections.
Before making the connection to the refrigerator, be sure
that the refrigerator power cord is not plugged into the
wall outlet.
11. PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the wall.
Push the refrigerator back to the wall.
1. Remove the plastic flexible cap from the water valve.
2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.
3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the
fitting.
Tubing Clamp
¼ in. Tubing
¼ in.
Compression
Nut
Ferrule
(sleeve)
12. START THE ICEMAKER
Turn the icemaker ON at the control panel.
The icemaker will not begin to operate until it reaches
its operating temperature of 15°F (–9°C) or below. It
will then begin operation automatically if the icemaker
button has been turned ON.
Refrigerator
Connection
37
TROUBLESHOOTING GUIDE
Before conducting troubleshooting, make sure that the following basic requirements are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient
Temperature Limits
0.5 gpm (1.9 lpm)
Potable Water
20-120 psi (138 - 827 kPa)
Electrical Ratings
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
55°F - 110°F
COOLING
Problem
Refrigerator and
Freezer section are
not cooling.
Possible Causes
The refrigerator control is set to OFF
(some models).
Refrigerator is set to demo mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently relocated.
Cooling System runs
too much.
Refrigerator is replacing an older
model.
Refrigerator was recently plugged in
or power restored.
Door opened often or a large amount
of food / hot food was added.
Doors are not closed completely.
Refrigerator is installed in a hot
location.
Condenser / back cover is clogged.
38
Solutions
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
while on the showroom floor. Refer to the Setting the
Controls section for instructions on how to disable
Demo Mode.
During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
power.
Modern refrigerators require more operating time but
use less energy due to more efficient technology.
The refrigerator will take up to 24 hours to cool
completely.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
Firmly push the doors shut. If they will not shut all the
way, see the Doors will not close completely or pop
open section in Parts & Features Troubleshooting.
The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110°F.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
TROUBLESHOOTING GUIDE
COOLING
Problem
Possible Causes
Refrigerator or
Refrigerator was recently installed.
Freezer section is too
warm.
Air vents are blocked.
Doors are opened often or for long
periods of time.
Unit is installed in a hot location.
A large amount of food or hot food
was added to either compartment.
Interior moisture
buildup.
Solutions
It may take up to 24 hours for each compartment to
reach the desired temperature.
Rearrange items to allow air to flow throughout the
compartment. Refer to the Airflow diagram in the
Using Your Refrigerator section.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
The refrigerator should not be operated in
temperatures above 110F.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to
room temperature before putting it in the refrigerator
will reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
If the temperature is too warm, adjust the control one
correctly.
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
Defrost cycle has recently completed. During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
the proper temperature has been restored once the
defrost cycle has completed.
Doors are opened often or for long
When the doors are opened often or for long periods
periods of time.
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
Doors not closed correctly.
See the Doors will not close correctly section in the
Troubleshooting section.
Weather is humid.
Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level
of humidity in the home will help to control the amount
of moisture that can enter the compartments.
Defrost cycle recently completed.
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
that the proper temperature has been restored once
the defrost cycle has completed.
Food is not packaged correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.
39
TROUBLESHOOTING GUIDE
COOLING/ICE & WATER
Problem
Food is freezing
in the refrigerator
compartment.
Possible Causes
Food with high water content was
placed near an air vent.
Refrigerator temperature control is set
incorrectly.
Refrigerator is installed in a cold
location.
Frost or ice crystals
Door is opened frequently or for long
form on frozen food periods of time.
(outside of package).
Door is not closing properly.
Refrigerator or
Incorrect temperature control settings.
Freezer section is too
cold.
Frost or ice crystals
on frozen food
(inside of sealed
package).
Condensation from food with a high
water content has frozen inside of the
food package.
Food has been left in the freezer for a
long period of time.
Icemaker is not
making enough ice.
Demand exceeds ice storage capacity.
House water supply is not connected,
valve is not turned on fully, or valve is
clogged.
Water filter has been exhausted.
Low house water supply pressure.
Reverse Osmosis filtration system is
used.
Tubing connecting refrigerator to house
supply valve is kinked.
40
Solutions
Rearrange items with high water content away from air
vents.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated in
temperature below 55°F (13°C).
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the frequency
and duration of door openings.
Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.
This is normal for food items with a high water content.
Do not store food items with high water content in the
freezer for a long period of time.
The icemaker will produce approximately 70-182 cubes in
a 24 hour period.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve fully
open.
If the problem persists, it may be necessary to contact a
plumber.
It is recommended that you replace the water filter:
• Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120 psi
on models with a water filter.
If the problem persists, it may be necessary to contact a
plumber or install a booster pump to compensate for the
low pressure.
Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)
The tubing can kink when the refrigerator is moved during
installation or cleaning resulting in reduced water flow.
Straighten or repair the water supply line and arrange it
to prevent future kinks.
TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Icemaker is not
making enough ice
(continued).
Possible Causes
Doors are opened often or for long
periods of time.
Doors are not closed completely.
The temperature setting for the
freezer is too warm.
Dispensing water
slowly.
Water filter has been exhausted.
Reverse osmosis filtration system is
used.
Low house water supply pressure.
Not dispensing ice.
Doors are not closed completely.
Infrequent use of the dispenser.
The delivery chute is clogged with
frost or ice fragments.
Solutions
If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.
If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Troubleshooting for
more information.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.
It is recommended that you replace the water filter:
• Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues.
If the problem persists, it may be necessary to contact
a plumber or install a booster pump to compensate
for the low pressure.
The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120
psi on models with a water filter.
If the problem persists, it may be necessary to contact
a plumber or install a booster pump to compensate
for the low pressure.
Ice will not dispense if any of the refrigerator doors
are left open.
Infrequent use of the ice dispenser will cause the cubes
to stick together over time, which will prevent them
from properly dispensing. Check the ice bin for ice
cubes clumping/sticking together. If they are, break up
the ice cubes to allow for proper operation.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoff (arm/
sensor) is not obstructed.
The dispenser display is locked.
Ice bin is empty.
Once the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available, and approximately 24
hours to completely refill the bin.
41
TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Icemaker is not
making ice.
Possible Causes
Refrigerator was recently installed or
icemaker recently connected.
Solutions
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on.
Locate the icemaker ON/OFF button and confirm that
it is turned ON.
The refrigerator is not connected to
a water supply or the supply shutoff
valve is not turned on.
Connect refrigerator to the water supply and turn the
water shutoff valve fully open.
Icemaker shutoff (feeler arm)
obstructed.
If your icemaker is equipped with an ice shutoff arm,
make sure that the arm moves freely.
Reverse osmosis water filtration
system is connected to your cold
water supply.
Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)
Not dispensing water. New installation or water line recently Dispense 2.5 gallons of water (flush for approximately
connected.
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
The dispenser panel is locked.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser is not set for water
dispensing.
The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.
Refrigerator or freezer doors are not
closed properly.
Water will not dispense if any of the refrigerator
doors are left open.
Water filter has been recently
removed or replaced.
After the water filter is replaced, dispense 2.5 gallons
of water (flush for approximately 5 minutes) to remove
trapped air and contaminates from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.
Connect refrigerator to the water supply and turn the
water shutoff valve fully open.
If the problem persists, it may be necessary to contact
a plumber.
42
TROUBLESHOOTING GUIDE
ICE & WATER
Problem
Ice has bad taste or
odor.
Possible Causes
Water supply contains minerals such
as sulfur.
Icemaker was recently installed.
Ice has been stored for too long.
The food has not been stored
properly in either compartment.
The interior of the refrigerator needs
to be cleaned.
The ice storage bin needs to be
cleaned.
Dispensing warm
water.
Refrigerator was recently installed.
The water dispenser has been used
recently and the storage tank was
exhausted.
Dispenser has not been used for
several hours.
Refrigerator is connected to the hot
water supply.
Water has bad taste
or odor.
Water supply contains minerals such
as sulfur.
Water filter has been exhausted.
Refrigerator was recently installed.
Icemaker is making
too much ice.
Icemaker shutoff (feeler arm) is
obstructed.
43
Solutions
A water filter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a filter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Discard the first few batches of ice to avoid discolored
or bad tasting ice.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
See the Care and Cleaning section for more
information.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Allow 24 hours after installation for the water storage
tank to cool completely.
Depending on your specific model, the water storage
capacity will range from approximately 20 to 30 oz.
If the dispenser has not been used for several hours,
the first glass dispensed may be warm. Discard the
first 10 oz.
Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot
water line may damage the icemaker.
A water filter may need to be installed to eliminate
taste and odor problems.
It is recommended that you replace the water filter:
• Approximately every 6 months.
• When the water filter indicator turns on.
• When the water dispenser output decreases.
• When the ice cubes are smaller than normal.
Dispense 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Empty the ice bin. If your icemaker is equipped with
an ice shutoff arm, make sure that the arm moves
freely. Reinstall the ice bin and wait 24 hours to
confirm proper operation.
TROUBLESHOOTING GUIDE
NOISE
Problem
Clicking
Rattling
Whooshing
Gurgling
Popping
Sizzling
Vibrating
Dripping
Pulsating or HighPitched Sound
Possible Causes
The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
off.
Rattling noises may come from the
flow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Refrigerator is not resting solidly on
the floor.
Refrigerator with linear compressor
was jarred while running.
Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Air is being forced over the condenser
by the condenser fan.
Refrigerant flowing through the
cooling system.
Contraction and expansion of the
inside walls due to changes in
temperature.
Water dripping on the defrost heater
during a defrost cycle.
If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.
Water running into the drain pan
during the defrost cycle.
Your refrigerator is designed to run
more efficiently to keep your food
items at the desired temperature. The
high efficiency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy efficient than previous models.
While the refrigerator is running, it is
normal to hear a pulsating or highpitched sound.
44
Solutions
Normal Operation
Normal Operation
Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.
Normal Operation
Normal Operation
Normal Operation
Normal Operation
Normal Operation
Normal Operation
To eliminate the noise, make sure that the sides and
back cannot vibrate against any wall or cabinet.
Normal Operation
Normal Operation
TROUBLESHOOTING GUIDE
PARTS & FEATURES
Problem
Doors will not close
correctly or pop
open.
Possible Causes
Food packages are blocking the door
open.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
The doors were removed during
product installation and not properly
replaced.
Refrigerator is not leveled properly.
Solutions
Rearrange food containers to clear the door and door
shelves.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Doors are difficult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.
Refer to the Leveling and Door Alignment section.
Door was recently closed.
Refrigerator wobbles
or seems unstable.
Lights do not work.
Refrigerator has an
unusual odor.
The interior of
the refrigerator is
covered with dust or
soot.
Leveling legs are not adjusted
properly.
Floor is not level.
It may be necessary to add shims under the leveling
legs or rollers to complete installation.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by
a qualified technician. Refer to the Light Bulb
Replacement section.
The Air Filter may need to be set to
Set the Air Filter to the MAX setting. If the odor does
the MAX setting or replaced.
not go away within 24 hours, the filter may need to be
replaced. See the Replacing the Air Filter section for
replacement instructions.
The refrigerator is located near a fire Make sure that the refrigerator is not located near a
source, such as a fireplace, chimney
fire source, such as a fireplace, chimney or candle.
or candle.
45
Diagnostics™ System
3. Hold the mouthpiece of your phone in front of the
speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the call
center.
Diagnostics™ (On some models)
Should you experience any problems with your
refrigerator, it has the capability of transmitting data
via your telephone to the Diagnostics™ Team. This gives
you the capability of speaking directly to our trained
specialists. The specialist records the data transmitted
from your machine and uses it to analyze the issue,
providing a fast ective diagnosis.
If you experience problems with your refrigerator, in the
U.S.A. call 1-844-553-6667, and in Canada call 1-800469-4663. Only use the Diagnostics™ feature when
instructed to do so by the Diagnostics™ Team agent. The
transmission sounds that you will hear are normal and
sound similar to a fax machine.
Diagnostics™ cannot be activated unless your refrigerator
is connected to power. If your refrigerator is unable to
turn on, then troubleshooting must be done without using
Diagnostics™.
4. Press and hold the Freezer Temp button for three
seconds while continuing to hold your phone to the
speaker.
Using Diagnostics™
First, call 1-844-553-6667 (U.S.A.) or 1-800-469-4663
(Canada). If the number of the phone you are using is on
file and is associated with your refrigerator, you will be
quickly relayed to a Diagnostics™ team agent. Only use
the Diagnostics™ feature when instructed to do so by the
Diagnostics™ Team agent.
5. After you hear three beeps, release the Freezer Temp
button.
1. Lock the display. To lock the display, press and hold
the Control Lock button for three seconds. (If the
display has been locked for over five minutes, you must
deactivate the lock and then reactivate it.)
6. Keep the phone in place until the tone transmission has
finished. The display will count down the time. Once
the countdown is over and the tones have stopped,
resume your conversation with the specialist, who will
then be able to assist you in using the information
transmitted for analysis.
NOTE:
- For best results, do not move the phone while the tones
are being transmitted.
- If the call center agent is not able to get an accurate
recording of the data, you may be asked to try again.
2. Open the right refrigerator door.
46
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