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WASL2E300 EN Washing Machine User Manual 2 www.electrolux.com CONTENTS 1. SAFETY INFORMATION....................................................................................3 2. SAFETY INSTRUCTIONS..................................................................................4 3. INSTALLATION.................................................................................................. 5 4. PRODUCT DESCRIPTION.............................................................................. 10 5. THE WATER SOFTENER (SOFTWATER TECHNOLOGY)............................ 12 6. BEFORE FIRST USE....................................................................................... 15 7. CONTROL PANEL........................................................................................... 15 8. DIAL AND BUTTONS....................................................................................... 17 9. PROGRAMMES .............................................................................................. 20 10. SETTINGS......................................................................................................24 11. DAILY USE..................................................................................................... 25 12. HINTS AND TIPS........................................................................................... 30 13. CARE AND CLEANING..................................................................................31 14. TROUBLESHOOTING....................................................................................36 15. CONSUMPTION VALUES..............................................................................40 16. TECHNICAL DATA.........................................................................................41 17. ACCESSORIES..............................................................................................41 18. GUARANTEE ................................................................................................ 42 WE’RE THINKING OF YOU Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in the knowledge that you’ll get great results every time. Welcome to Electrolux. Visit our website for: Get usage advice, brochures, trouble shooter, service information: www.electrolux.com/webselfservice Register your product for better service: www.registerelectrolux.com Buy Accessories, Consumables and Original spare parts for your appliance: www.electrolux.com/shop CUSTOMER CARE AND SERVICE Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number. The information can be found on the rating plate. Warning / Caution-Safety information General information and tips Environmental information Subject to change without notice. ENGLISH 1. 3 SAFETY INFORMATION Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference. 1.1 Children and vulnerable people safety • • • • • • • • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Do not let children play with the appliance. Children aged 3 years and under must be kept away from this appliance when it is in operation at all times. Keep all packaging away from children and dispose of it appropriately. Keep detergents away from children. Keep children and pets away from the appliance when the door is open. If the appliance has a child safety device, this should be activated. Children shall not carry out cleaning and user maintenance of the appliance without supervision. 1.2 General Safety • • • • Do not change the specification of this appliance. Do not exceed the maximum load of 9 kg (refer to the "Programme chart" chapter). The operating water pressure at the water entry point from the outlet connection must be between 0.5 bar (0.05 MPa) and 8 bar (0.8 MPa). The ventilation opening in the base (if applicable) must not be covered by a carpet, mat, or any floor covering. 4 www.electrolux.com • • • • • • The appliance must be connected to the water mains using the new supplied hose sets, or other new hose sets supplied by the Authorised Service Centre. Old hose sets must not be reused. If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard. Before any maintenance operation, deactivate the appliance and disconnect the mains plug from the socket. Do not use high pressure water sprays and/or steam to clean the appliance. Clean the appliance with a moist cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects. 2. SAFETY INSTRUCTIONS 2.1 Installation • • • • • • • • • • Remove all the packaging and the transit bolts. Keep the transit bolts in a safe place. If the appliance is to be moved in future they must be reattached to lock the drum to prevent internal damage. Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear. Do not install or use a damaged appliance. Follow the installation instruction supplied with the appliance. Do not install or use the appliance where the temperature can be less than 0°C or where it is exposed to the weather. The floor area where the appliance is to be installed must be flat, stable, heat resistant and clean. Make sure that there is air circulation between the appliance and the floor. Do not install the appliance directly over the floor drain. Adjust the feet to have the necessary space between the appliance and the flooring. • • Do not install the appliance where the appliance door cannot be fully opened. Do not put a container to collect possible water leakage under the appliance. Contact the Authorised Service Centre to ensure which accessories can be used. 2.2 Electrical connection • • • • • • The appliance must be earthed. Always use a correctly installed shockproof socket. Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply. Do not use multi-plug adapters and extension cables. Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre. Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is ENGLISH • • • access to the mains plug after the installation. Do not touch the mains cable or the mains plug with wet hands. Do not pull the mains cable to disconnect the appliance. Always pull the mains plug. This appliance complies with the E.E.C. Directives. 2.3 Water connection • • • Do not cause damage to the water hoses. Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear. Ensure that there are no visible water leaks during and after the first use of the appliance. 2.4 Use WARNING! Risk of injury, electrical shock, fire, burns or damage to the appliance. • • • This appliance is for household use only. Follow the safety instructions on the detergent packaging. Do not put flammable products or items that are wet with flammable products in, near or on the appliance. • • • 2.5 Service • • To repair the appliance contact an Authorised Service Centre. Use original spare parts only. 2.6 Disposal WARNING! Risk of injury or suffocation. • • • • Disconnect the appliance from the mains electrical and water supplies. Cut off the mains electrical cable close to the appliance and dispose of it. Remove the door catch to prevent children or pets from becoming trapped in the drum. Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE). 3. INSTALLATION WARNING! Refer to Safety chapters. 3.1 Unpacking WARNING! Remove all the packaging and the transit bolts before installing the appliance. WARNING! Use the gloves. 5 Make sure that all metal objects are removed from the laundry. Do not wash fabrics which are heavily soiled with oil, grease or other greasy substances. It can damage rubber parts of the washing machine. Prewash such fabrics by hand before loading them into the washing machine. Do not touch the glass door while a programme is in operation. The glass can get hot. 1. Remove the external film. If necessary, use a cutter. 6 www.electrolux.com 2. Remove the cardboard top and the polystyrene packaging materials. Make sure not to damage the hoses. 7. Remove the polystyrene protection from the bottom. 1 3. Remove the internal film. 2 8. Fully clean and dry the bottom of the appliance. 4. Open the door and remove the polystyrene piece from the door seal and all the items from the drum. CAUTION! Do not use alcohol, solvents or chemical products. 9. Make sure to identify the different sizes and the positions of the sound barriers. Refer to the illustration: 5. Carefully put down the appliance with the rear side on it. 6. Put the front polystyrene packaging element on the floor under the appliance. A B • A (FRONT) = Front of the appliance • B (BACK) = Rear of the appliance 10. Remove the adhesive strip from the silent barriers. ENGLISH 11. Attach the four barriers to bottom of the appliance. 12. Refer to the illustration. Make sure that the barriers are securely attached. x4 A 16. Pull out the plastic spacers. 17. Put the plastic caps, that you find in the user manual bag, in the holes. B Attach the sound barriers at a room temperature. 13. Pull up the appliance in vertical position. We recommend that you keep the packaging and the transit bolts for any movement of the appliance. 3.2 Positioning and levelling 1. Install the appliance on a flat hard floor. 14. Remove the power supply cable and the drain hose from the hose holders. It is possible to see water flowing from the drain hose. This is due to the testing with water of the appliance in factory. 15. Remove the three bolts by using the key supplied with the appliance. Make sure that carpets do not stop the air circulation below the appliance. Make sure that the appliance does not touch the wall or other units. 2. Loosen or tighten the feet to adjust the level. WARNING! Do not put cardboard, wood or equivalent materials below the appliance feet to adjust the level. 7 8 www.electrolux.com 45 20 O O x4 The appliance must be level and stable. A correct adjustment of the appliance level prevents the vibration, noise and the movement of the appliance when in operation. 3.3 The inlet hose 1. Connect the water inlet hose to the back of the appliance. 2. Position it toward left or right depending on the position of the water tap. Make sure that the inlet hose is not in vertical position. 3. If necessary, loose the ring nut to set it in the correct position. 4. Connect the water inlet hose to the cold water tap with 3/4" thread. CAUTION! Make sure that there are no leaks from the couplings. Do not use an extension hose if the inlet hose is too short. Contact the service centre for the replacement of the inlet hose. 3.4 Water-stop device The inlet hose has a water stop device. This device prevents water leaks in the hose because of its natural ageing. The red sector in the window «A» shows this fault. ENGLISH 9 A If this occur, close the water tap and contact the authorized service centre to replace the hose. 3.5 Water drainage The drain hose should stay at a height of not less than 60 cm and not more than 100 cm. You can extend the drain hose to maximum 400 cm. Contact the authorized service centre for the other drain hose and the extension. Make sure that the drain hose end is not immersed in the water. There may be a return of dirty water into the appliance. 3. To a stand pipe with vent-hole Insert the drain hose directly into a drain pipe. Refer to the illustration. It is possible to connect the drain hose in different ways: 1. Make a U shape with the drain hose and put it around the plastic hose guide. 2. On the edge of a sink - Fasten the guide to the water tap or to the wall. Make sure that the plastic guide cannot move when the appliance drains. The end of the drain hose must always be ventilated , i.e. the inner diameter of the drain pipe (min. 38 mm min. 1.5") must be larger than the external diameter of the drain hose. 4. If the end of the drain hose looks like this (see the picture), you can push it directly into the stand pipe. 10 www.electrolux.com 5. Without the plastic hose guide, to a sink spigot - Put the drain hose in the spigot and tighten it with a clamp. Refer to the illustration. 6. Position the hose directly to a builtin drain pipe in the room wall and tighten it with a clamp. Make sure that the drain hose makes a loop to prevent particles going into the appliance from the sink. 4. PRODUCT DESCRIPTION 4.1 Special features Your new washing machine meets all modern requirements for an effective treatment of laundry with low water, energy and detergent consumption and respectful of fabric care. • • • The SoftWater Technology acts as water softener and removes harsh minerals from the inlet water and supplies soft water for the washing. Wash after wash, fabric stiffness, shrinkage and colour fading are prevented. The Oko-Mix technology has been designed to protect the fabric fibres thanks to different pre-mixing phases that dissolves first the detergent and then fabric softener in the water before they are distributed in the laundry. So every fibre is reached and cared for. The ProSense technology detects the laundry load size defining the • • • programme duration in 30 seconds. The washing programme is tailored to the laundry load and the type of fabric without consuming more time, energy and water than necessary. The steam has a quick and easy way to refresh the clothes. The gentle steam programmes remove odours and reduce creases in dry fabrics so they need little ironing. The Plus Steam option, finishes every cycle with gentle steam that relaxes the fibres and reduces fabric creasing. Ironing will be easier! The Stains option pre-treats stubborn stains optimizing the effectiveness of the stain remover. Thanks to the Soft Plus option, the fabric softener is uniformly spread out in the laundry and deeply penetrates the fabric fibres favouring a perfect softness. ENGLISH 4.2 Appliance overview 1 2 9 8 3 10 4 5 11 12 6 7 4.3 Detergent dispenser and salt compartment Always follow the instructions that you find on the packaging of the detergent products. Anyway, we recommend not to exceed the maximum indicated level in each compartment ( ). Max ▼ ax ▼ ax ▼ M Sa lt M 1 Worktop 2 Detergent dispenser and salt compartment 3 Control panel 4 Door handle 5 Rating plate 6 Drain pump filter 7 Feet for levelling the appliance 8 Drain hose 9 Inlet hose connection 10 Mains cable 11 Transit bolts 12 Hose support Salt Compartment for washing phase: powder detergent, stain remover. If using liquid detergent, make sure that the special container for liquid detergent is inserted. Refer to 'Filling the detergent and additives' in 'Daily Use' chapter. Compartment for liquid additives (fabric conditioner, starch). 11 12 www.electrolux.com Salt Compartment for salt. Read carefully 'The Water Softener technology ( Soft Water)'. After a washing cycle, if necessary, remove any detergent residue from the detergent dispenser. Maximum level for detergent/ additives quantity. When selecting a prewash phase, put the detergent/ additive in a dosing ball inside the drum. 5. THE WATER SOFTENER (SOFTWATER TECHNOLOGY) 5.1 Introduction The water contains harsh minerals. The higher the content of these minerals the harder the water is. Hard water can reduce the effectiveness of the detergent, reduce the softness of fabrics and contribute towards shrinkage and colour fading. This appliance is equipped with a water softener able to provide the right degree of water softening to preserve the fabric integrity, colour brightness and ensuring good wash performances at low temperature. The water softener should be adjusted according to the water hardness of your inlet water. A correct setting allows to achieve the best washing results and the maximum garments protection. To set the water softener correctly, please refer to 'How to set the water hardness level'. 5.2 How to set the water hardness level The appliance allows you to chose between 7 levels corresponding to 7 different ranges of water hardness. Depending on the country, the water hardness is expressed in equivalent scales: e.g. French degrees (°f), German degrees (°d), English degrees (°e) and mmol/l. If necessary, please contact your local water authority to check the water hardness in your area. Check in the "Water hardness levels" table which is the proper level. To set the water hardness level: 1. Press the On/Off button for a few seconds to activate the appliance. 2. Wait about 10 seconds for appliance internal check. and the 3. Touch the buttons simultaneously (by touching the two buttons at the same instant, as shown in the next drawing) for some seconds until the display shows the default level C04 and the indicator goes on. It means the water softener is active during washing only. ENGLISH 13 Once you have entered the menu by pressing and the buttons: button. The 1. Touch the on. goes This setting increases the salt consumption. 2. Touch the Start/Pause button to confirm your choice and exit the menu. How to deactivate the water softener button 4. Touch repeatedly the until the desired level appears (from C01 to C07). 5. Touch the Start/Pause button to confirm your choice and exit the menu. Once you have entered the menu by and the pressing buttons: 1. By touching the button twice, the water softener is excluded How to set the water softener also during rinse phase completely. The indicator and go off and the appears in the display. 2. Touch the Start/Pause button to confirm your choice and exit the menu. The factory setting allows to soften the water during washing phase only. This setting satisfies most of the use condition. However, if the inlet water is particularly hard (C06 and C07 levels), we suggest to set the water softener also during rinsing phase to preserve the fabric softness. Water hardness levels Levels Water hardness range °f (French de‐ grees) °d (German de‐ grees) °e (English de‐ grees) mmol/l C01 ≤5 ≤3 ≤4 ≤0.5 C02 6 - 13 4-7 5-9 0.6 - 1.3 C03 14 - 21 8 - 11 10 -15 1.4 - 2.1 C041) 22 - 29 12 - 16 16 - 20 2.2 - 2.9 C05 30 - 37 17 - 20 21 - 26 3.0 - 3.7 C06 38 - 45 21 -25 27 - 32 3.8 - 4.5 C07 ≥46 ≥26 ≥33 ≥4.6 1) Factory setting, able to satisfy most of the use conditions. www.electrolux.com 5.3 Pouring salt Salt The water softener function acts through special resins present in the appliance. To regenerate the resins and make them ready to soften the water pour a special Salt : salt in the compartment 1. Open the detergent dispenser. Max ▼ M ax The compartment can contain about 600 gr of salt that are sufficient for about 20 - 300 washing cycles (or 4 - 70 weeks) depending on the set water hardness level and if the water softener is activated during wash phase only. If the water softener is activated also during rinse phase, the salt refilling lasts 5 - 80 washing cycles (or 1 - 18 weeks) depending on the set water hardness level. Refer to 'How to set the water hardness level'. The display shows the indicator ▼ when ax ▼ Salt M Sa lt needs to be refilled with compartment salt, even if a little salt still remains. WARNING! Pour the salt in the Salt compartment Salt 2. Open the compartment . only. WARNING! Do not put anything but salt Salt in the compartment . If any other detergent/additive is poured inadvertently in this compartment, please refer to 'Eliminating detergent or other additives from salt compartment' in 'Troubleshooting' chapter. Max ▼ ▼ ax M ax ▼ M 3. Pour the special salt. Max ▼ SALT ▼ ax ax ▼ M M 14 4. Close the salt compartment and the detergent dispenser. Regularly check if there is enough salt. Only use special salt for dishwasher and/or washing machine. Other types of salts are less efficient and over time could damage the water softener technology permanently. Do not use fine salt! The appliance works normally even without salt, but without exploiting its full potential. If using the appliance without salt for a long time, once the salt is finally refilled, the water softener function is completely restored after a few long washing cycles. ENGLISH 15 6. BEFORE FIRST USE 1. Make sure that all transit bolts have been removed from the appliance. 2. Make sure that the electrical power is available and the water tap is open. 3. Make sure that there is salt in the Salt compartment marked by and set the proper water hardness level. Refer to "How to set the water hardness level". 4. Pour 2 litres of water into the detergent compartment marked by This action activates the drain system. 5. Pour a small quantity of detergent into the compartment marked by . 6. Set and start a programme for cotton at the highest temperature without any laundry in the drum. This removes all possible dirt from the drum and the tub. . 7. CONTROL PANEL 7.1 Control panel description 3 2 1 P r o g ra m m e Eco Baumwolle Pflegeleicht C o l o u r P ro Fe i n w ä s c h e Wolle/S eide Dampf ÖKOPower Anti-Allergie 2 0 m i n . - 3 kg O u td o o r 4 5 S o ft P l u s 13 12 11 10 9 8 7 6 1 Programme dial 2 Display 3 Energy saving touch button (Eco) 6 Start/Pause touch button (Start/ Pause) 7 Extra rinse touch button (Extra rinse) 4 Time saving touch button (Time Save) 5 Skipping phase touch button (Option) 8 Delay start touch button (Delay Start) • Wash phase skipping (Rinse only) • Wash and rinse phase skipping (Only Spin) • Only drain (Only Drain) 9 Super steam touch button (Plus Steam) 10 Anti-stain and prewash touch button (Stains/Prewash) 11 Spin reduction touch button (Spin) 12 On/Off push button (On/Off) 16 www.electrolux.com 13 Temperature touch button (Temperature) 7.2 Multilingual badges Program Koge-/Kulørt Syntetisk Finvask Uld/Silke Damp Antiallergi 20 min. - 3 kg Motionstøj Vattæpper Adhesive badges in different languages are supplied with the appliance. Jeans The desired badge can be glued around the programme dial. 7.3 Display MIX Maximum load indicator. The icon flashes during laundry load es‐ timation (refer to "PROSENSE load detection" paragraph). Maximum laundry indicator. It flashes when the laundry load ex‐ ceeds the maximum declared load of the selected programme. Salt Salt refilling indicator. The compartment needs salt refilling: the compartment is empty or the salt is not enough. Delay start indicator. Door locked indicator. The digital indicator can show: • Programme duration (e. g. • Delay time (e. g. • Cycle end ( ). • Warning code (e.g. or ). ). ). Energy saving indicators. The indicator appears by selecting a programme for cotton at 40 °C or 60 °C. Washing phase indicator: it flashes during prewash and wash phase. ENGLISH 17 Rinsing phase indicator: it flashes during rinse phase. The indicator appears when the Soft Plus option is activated. Spin and drain phase indicator. It flashes during spin and drain phase. MIX OKO MIX indicator. Steam phase indicator. Anti-crease phase indicator. Child safety lock indicator. Time saving indicator. Temperature indicator. The is set. indicator appears when a cold wash Spin speed indicator. Rinse hold indicator. Extra silent indicator. Pre-wash indicator. Stain indicator. Extra rinse indicator. 8. DIAL AND BUTTONS 8.1 On/Off Pressing this button for a few seconds allows to activate or deactivate the appliance. Two different tunes sound while switching the appliance on or off. As the Stand-by function automatically deactivates the appliance to decrease the energy consumption in a few cases, you may need to activate the appliance again. For more details, refer to Stand-by paragraph in Daily Use chapter. 8.2 Introduction The options/functions are not selectable with all washing programmes. Check the compatibility between options/functions and washing programmes in the "Programme Chart". An option/function can exclude another one, in this case the appliance doesn't allow you to set the incompatible options/functions together. 18 www.electrolux.com You must drain the water to unlock the door. Touch the Start/Pause button: the appliance performs only the draining phase. 8.3 Temperature When you select a washing programme, the appliance automatically proposes a default temperature. Touch this button repeatedly until the desired temperature value appears on the display. When the display shows the indicators and the water. , the appliance does not heat 8.4 Spin When you set a programme, the appliance automatically selects the maximum spin speed. The appliance empties the water out automatically after approximately 18 hours. 8.5 Stains/Prewash Press this button repeatedly to activate one of the two options. The relevant indicator goes on in the display. • Touch this button repeatedly to: • Decrease the spin speed. • • The display shows only the spin speeds available for the set programme. Activate the Rinse Hold option . The water of the last rinse is not drained out to prevent the fabrics from creasing. The washing programme ends with water in the drum and the final spin phase is not performed. The display shows the indicator . The drum turns regularly to reduce creasing. The door stays locked. The drum turns regularly to reduce creasing. You must drain the water to unlock the door. Touch Start/Pause button: the appliance performs the spinning phase and drains the water. Activate the Extra Silent option. All spinning phases (intermediate spin and final spin) are suppressed and the programme ends with water in the drum. This helps to reduce creasing. As the programme is very quiet, it is suitable for use at night time when cheaper electricity tariffs are available. In some programmes the rinses are performed with more water. The display shows the indicator . The door stays locked. The drum turns regularly to reduce creasing. Stains Select this option to pre-treat heavily soiled or stained laundry using stain remover. Pour the stain remover into . The stain remover compartment is pre-mixed and heated with detergent in order to improve its effectiveness. This option can increase the programme duration. This option is not available with a temperature lower than 40 °C. • Prewash Use this option to add a prewash phase at 30 °C before the washing phase. This option is recommended for heavily soiled laundry, especially if containing sand, dust , mud and other solid particles. Put the detergent for prewash in a dosing ball inside the drum. This option can increase the programme duration. These two options cannot be set together. ENGLISH 8.6 Extra rinse With this option you can add up to 3 rinses accordingly to the selected washing programmes. Useful for people allergic to detergents and with sensitive skin. indicator indicator ; these are the standard cotton programmes, the most efficient programmes in terms of combined energy and water consumption. This option increases the programme duration. If the Extra rinse is set as a default option and you select a compatible washing programme, the display 8.9 Time Save With this option you can decrease the programme duration. • 8.7 Plus Steam This option adds a steam phase followed by a short anti-crease phase at the end of the washing programme. The steam phase reduces fabric creasing and facilitates the fabric ironing. • When the programme stops the display shows a zero , the indicator is steady on and the indicator starts flashing. The drum performs smooth movements for about 30 minutes to keep the steam benefit. By touching any button the anti-crease movements stop and the door unlocks. A small laundry load helps to reach better results. 8.8 Eco Set this option for slightly or normally soiled items washed at 30°C or higher temperatures. If your laundry is normally or lightly soiled, it may be advisable to shorten the washing programme. Touch this button once to decrease the duration. In case of smaller load, touch this button twice to set an extra quick programme. The display shows the indicator . This option can also be used to shorten the Steam programme duration. flashes on the display The indicator during steam phase. This option can increase the programme duration. . If you select the Cotton programme at 40°C or 60°C and no other options are set, the display shows the indicator shows the selected The number of rinses. shows . In this case, by pressing the Extra rinse button , it is possible to add just one rinse. 19 The appliance decreases the washing temperature and extends the washing time to obtain a good washing efficiency by saving energy. The display shows the 8.10 Skipping phase button (Option) By touching this button you can set: • Rinse only at first touch. The washing programme starts from the rinsing phase by skipping the wash phase. • • All set options (except permanent extra rinse) are deselected automatically. Only Spin at second touch. The appliance skips wash and rinse phase. Only Drain at third touch. The appliance performs only the drain phase. 20 www.electrolux.com At firth touch the appliance proposes the default setting of the washing programme again. steps of 30 minutes up to 90' and from 2 hours up to 20 h. After touching the Start/Pause button, 8.11 Delay Start the display shows the indicator and the selected delay time and the appliance begins the countdown. With this option you can delay the start of a programme in a more convenient time. 8.12 Start/Pause Touch the button repeatedly to set the required delay. The time increases by Touch the Start/Pause button to start, pause the appliance or interrupt a running programme. 9. PROGRAMMES 9.1 Programme Chart All washing programmes benefit from the softened water, if the water softener is active. Washing programmes Programme Programme description Washing programmes Cottons White cotton and coloured cotton. Normal soil and light soil. Standard programmes for the Energy Label consump‐ tion values. According to regulation 1061/2010, the pro‐ gramme Cottons at 60 °C and the programme Cottons at 40 °C with the option are respectively the «Standard 60°C cotton programme» and the «Standard 40°C cotton programme». They are the most efficient programmes in terms of combined energy and water consumption for washing normally soiled cotton laundry. The water temperature of the washing phase may differ from the temperature declared for the selected programme. Synthetic items or mixed fabric items. Normal soil. Synthetics ColourPro Delicates Coloured cottons and synthetics. Low-temperature cycle for a greater colour protection keeping good cleaning re‐ sults thanks to softened water. To get the best care of your fabrics, we recommend to not fill the drum completely. Delicate fabrics such as acrylics, viscose and mixed fabrics requiring a mild washing. Normal soil. ENGLISH 21 Programme Programme description Wool/Silk Machine washable wool, hand washable wool and oth‐ er fabrics with «hand washing» care symbol1). Steam programme Steam Steam programme for cotton and synthetic items. Steam can be used for dried2), washed or worn once laun‐ dry. This programme reduce creases and odours3) and re‐ laxes the fibres. When the programme is completed, quick‐ ly remove the laundry from the drum. After a steam pro‐ gramme, ironing becomes effortless. Do not use any deter‐ gent. If necessary, remove stains by washing or using lo‐ calized stain removal. Steam programmes do not perform any hygienic cycle. Do not set a Steam programme with these types of items: • Items that are not suitable for tumble drying. • All items with plastic, metal, wooden parts or alike. Washing programmes OKOPower Anti Allergy Cotton and fast-coloured synthetic items. Complete washing programme that, in only 59 minutes, washes the daily soiled laundry intensively and ensures a good wash‐ ing performance in a short time. White cotton items. This programme removes micro-or‐ ganisms thanks to a washing phase with the temperature maintained above 60°C for some minutes. This helps in re‐ moving germs, bacteria, micro-organism and particles. An additional rinsing phase ensures a proper removal of deter‐ gent residues and pollens/allergenic items. In this way the wash is more effective. Cotton and synthetic items lightly soiled or once worn. 20 min. - 3 kg 22 www.electrolux.com Programme Programme description Do not use fabric softener and make sure that there is no softener residue in the detergent dispenser. Outdoor Outdoor clothing, technical, sport fabrics, waterproof and breathable jackets, shell jackets with a removable fleece or inner insulation. The recommended laundry load is 2.5 kg. This programme can also be used as water-repellent re‐ storing cycle, specifically tailored for treating clothes with a hydrophobic coating. To perform the water-repellent restor‐ ing cycle, proceed as follows: • • Pour the washing detergent in the compartment . Pour a special water-repellent restorer for fabric in the • drawer compartment for fabric softener Reduce the laundry load to 1 kg. . To further improve the water-repellent restorer action, dry the laundry in a tumble dryer by set‐ ting the Outdoor drying programme (if availa‐ ble and if the garment care label permits tum‐ ble drying). 1) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't rotate or doesn't rotate properly, but this is normal for this programme. 2) If you set a Steam programme with dried laundry, at the end of the cycle the laundry can be humid. Line dry the items for about 10 minutes. 3) Steam programme doesn't remove particularly intense odour. Programme temperature, maximum spin speed and maximum load Programme Default tempera‐ Maximum spin ture speed Temperature range Spin speed range Maximum load Cottons 40 °C 95 °C - Cold 1600 rpm 1600 rpm - 400 rpm 9 kg Synthetics 40 °C 60 °C - Cold 1200 rpm 1200 rpm - 400 rpm 4 kg ColourPro 30 °C 30 °C - Cold 1200 rpm 1200 rpm - 400 rpm 9 kg Delicates 40 °C 40 °C - Cold 1200 rpm 1200 rpm - 400 rpm 4 kg Wool/Silk 40 °C 40 °C - Cold 1200 rpm 1200 rpm - 400 rpm 2 kg ENGLISH Programme 23 Default tempera‐ Maximum spin ture speed Temperature range Spin speed range Maximum load - - 1.5 kg 30 °C 60 °C - 30 °C 1600 rpm 1600 rpm - 400 rpm 5 kg 60 °C 1600 rpm 1600 rpm - 400 rpm 9 kg 20 min. - 3 kg 30 °C 40 °C - 30 °C 1200 rpm 1200 rpm - 400 rpm 3 kg Outdoor 30 °C 40 °C - Cold 1200 rpm 1200 rpm - 400 rpm 2.5 kg1) 1 kg2) Steam OKOPower Anti Allergy 1) Washing programme. 2) Washing programme and waterproofing phase. ColourPro Delicates OKOPower Anti Allergy 20 min. - 3 kg Outdoor ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Stains1) ■ ■ ■ ■ Prewash ■ ■ ■ ■ Extra rinse ■ ■ Eco 2) ■ ■ Time Save 3) ■ ■ ■ ■ Rinse only ■ ■ ■ ■ Only Spin ■ ■ ■ Only Drain ■ ■ ■ ■ Steam Synthetics ■ Spin Wool/Silk Cottons Programme options compatibility ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Soft Plus ■ ■ Plus Steam Outdoor 1) 20 min. - 3 kg ■ Anti Allergy ■ OKOPower Delicates ■ Steam ColourPro ■ Delay Start Wool/Silk Synthetics www.electrolux.com Cottons 24 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 1) This option is not available with temperature lower than 40 °C. 2) This option is not available with a temperature lower than 30 °C. 3) If you set the shortest duration, we recommend that you decrease the load size. It is pos‐ sible to fully load the appliance, however the washing results can be less satisfactory. 9.2 Woolmark Apparel Care Green Company for the washing of wool garments labelled as «hand wash» provided that the garments are washed according to the instructions issued by the manufacturer of this washing machine. Follow the garment care label for drying and other laundry instructions. M1361 In UK, Eire, Hong Kong and India the Woolmark symbol is a certification trademark. The wool wash cycle of this machine has been approved by The Woolmark 10. SETTINGS 10.1 Child Lock • With this option you can prevent that the children play with the control panel. • To activate/deactivate this option, touch the and the buttons simultaneously until the indicator comes on/goes off on the display. You can activate this option: • After you touch the Start/Pause button: all the buttons and the programme dial are deactivated (except On/Off button ). Before you touch the Start/Pause button: the appliance cannot start. The appliance keeps the selection of this option after you switch it off. 10.2 Acoustic signals This appliance is provided with different acoustic signals, that operate when: • • • You activate the appliance (special short tune). You deactivate the appliance (special short tune). You touch the buttons (click sound). ENGLISH • You make a wrong selection (3 short sounds). • The programme is completed (sequence of sounds for about 2 minutes). • The appliance has a malfunction (sequence of short sounds for about 5 minutes). To deactivate/activate the acoustic signals when the programme is completed, touch the and the buttons simultaneously for about 6 seconds. display shows . 10.4 Soft Plus Set the Soft Plus option to optimise the fabric softener distribution and improve the fabric softness. It is suggested when you use the fabric softener. If you deactivate the acoustic signals, they continue operate when the appliance has a malfunction. 10.3 Permanent Extra Rinse With this option you can permanently have an extra rinse when you set a programme where it is selectable. • 25 simultaneously the relevant indicator comes on/goes off. This option adds two rinses and the This option increases slightly the programme duration. To activate/deactivate this option touch button and the button the simultaneously until the indicator comes on/goes off above the indicator. To activate/deactivate this option touch the button and the button 11. DAILY USE WARNING! Refer to Safety chapters. 11.1 Activating the appliance 3. Put the laundry in the drum, one item at a time. Make sure not to put too much laundry in the drum. 4. Close the door firmly. 1. Connect the mains plug to the mains socket. 2. Open the water tap. 3. Press the On/Off button for a few seconds to activate the appliance. A short tune sounds (if activated). The programme dial is automatically set on Cotton programme . The display shows the maximum load, the default temperature, the maximum spin speed, the indicators of the phases making up the programme and the cycle duration. 11.2 Loading the laundry 1. Open the appliance door. 2. Shake the items before you put them in the appliance. CAUTION! Make sure that no laundry stays between the seal and the door. There is a risk of water leakage or damage to the laundry. www.electrolux.com 11.3 Filling the detergent and additives Max ▼ We recommend that you do not exceed the maximum ▼ ▼ ax ax Sa lt ). M M indicated level ( 1. Open the detergent dispenser. Max ▼ ax ▼ M M ax ▼ Filling the liquid detergent Sa lt 1. Insert the proper container for liquid detergent. 2. Put the powder detergent in the Max compartment . If using liquid detergent, refer to 'Filling the liquid detergent'. ▼ ax ▼ Sa lt M ax ▼ M Max ▼ M ax 2. Pour the liquid detergent in the ▼ . Sa lt M ax ▼ compartment Max Li qu id M ax ▼ ▼ ax ▼ . ax lt Sa the compartment M 3. If desired, pour the fabric softener in ▼ M Max ▼ 3. Close the detergent dispenser. ▼ ax ▼ M Sa lt M ax 26 4. Close the detergent dispenser. 11.4 Setting a programme 1. Turn the programme dial to select the desired washing programme. The related programme indicator comes on. The indicator of the Start/Pause button flashes. ENGLISH The display shows the maximum declared load for the programme, the default temperature, the maximum spin speed, the washing phase indicators (when available) and an indicative programme duration. 2. To change the temperature and/or the spin speed, touch the related buttons. 3. If desired, set one or more options by touching the related buttons. The related indicators come on in the display and the given information changes accordingly. In case a selection is not possible, no indicator comes on and an acoustic signal sounds. 11.5 Starting a programme Touch the Start/Pause button to start the programme. The related indicator stops flashing and stays on. In the display, the indicator of the operating phase starts flashing and the maximum load indicator goes off. The programme starts, the door is locked. The display shows the indicator . The drain pump can operate shortly before the appliance fills water. 11.6 Starting a programme with the delay start 1. Touch the Delay Start button repeatedly until the display shows the desired delay time. The indicator goes on. 2. Touch the Start/Pause button. The appliance starts the countdown of the delay start. When the countdown is completed, the programme starts. The PROSENSE estimation starts at the end of the countdown. 27 Cancelling the delay start after the countdown has started To cancel the delay start: 1. Touch the Start/Pause button to pause the appliance. The related indicator flashes. 2. Touch the Delay Start button repeatedly until the display shows . 3. Touch the Start/Pause button again to start the programme immediately. Changing the delay start after the countdown has started To change the delay start: 1. Touch the Start/Pause button to pause the appliance. The related indicator flashes. 2. Touch the Delay Start button repeatedly until the display shows the desired delay time. 3. Touch the Start/Pause button again to start the new countdown. 11.7 The ProSense load detection The programme duration in the display is referred to a medium/high load. After touching the Start/Pause button, the maximum declared load indicator goes off, the indicator flashes, the ProSense starts the laundry load detection: 1. The appliance detects the load in the first 30 seconds: the indicator and the time dots flash, the drum rotates shortly. 2. At the end of the load detection, the goes off and the time indicator dots stop flashing. The programme duration will be adjusted accordingly and could increase or decrease. After further 30 seconds, the water filling starts. At the end of the load detection, in case of drum overload, the indicator flashing in the display: is 28 www.electrolux.com In this case, for 30 seconds, it is possible to pause the appliance and remove the exceeding garments. If you select the Plus Steam the steam phase indicators come on. Once removed the exceeding garments, touch the Start/Pause button to start the programme again. The ProSense phase can be repeated up to three times (see point 1). The steam phase is running: Important! If the laundry amount will not be reduced, the washing programme starts anyway, despite the overload. In this case, it will be not possible to guarantee the best washing results. About 20 minutes after the programme start, the programme duration could be adjusted again depending on the capacity of water absorption of the fabrics. The ProSense detection is carried out with complete washing programmes only (no skipping phase selected). 11.8 Programme phase indicators When the programme starts the indicator of the running phase flashes and the other phase indicators are steady on. E.g. the washing or pre wash phase is running: . When the phase ends the relevant indicator stops flashing and is steady on. The next phase indicator starts flashing. E.g. the rinse phase is running: . During the washing cycle, the appliance mixes the detergent, the stain removal for fabric treatment and/or the fabric softener with water before introducing them into the drum; the indicator appears and disappears on the display according to the different programme phases (the arrows flash alternatively). MIX . The anti-crease phase is running: . 11.9 Interrupting a programme and changing the options When the programme is running, you can change only some options: 1. Touch the button Start/Pause. The related indicator flashes. 2. Change the options. The given information in the display changes accordingly. 3. Touch the button Start/Pause again. The washing programme continues. 11.10 Cancelling a running programme 1. Press the button On/Off to cancel the programme and to deactivate the appliance. 2. Press the button On/Off again to activate the appliance. Now, you can set a new washing programme. If the ProSense phase is already carried out and the water filling is already started, the new programme starts without repeating the ProSense phase. The water and the detergent are not drained out in order to avoid waste. The display shows the maximum duration of the programme, updating it about 20 minutes after the starting of the new programme. ENGLISH 11.11 Opening the door If the temperature and level of the water in the drum are too high and/or the drum still rotates you cannot open the door. While a programme or the delay start operates, the appliance door is locked. 1. Touch the button Start/Pause. In the display the related door lock indicator goes off. 2. Open the appliance door. If necessary, add or remove the items. 3. Close the door and touch the button Start/Pause. The programme or the delay start continues. 11.12 End of the programme When the programme has finished, the appliance stops automatically. The acoustic signals operate (if they are active). 11.13 Draining water out after end of cycle If you have chosen a programme or an option that does not empty out the water of the last rinse, the programme is completed, but: • The indicator of the Start/Pause button goes off. The door unlocks and the indicator goes off. 1. Press the On/Off button to deactivate the appliance. After five minutes from the end of the programme, the energy saving function automatically deactivates the appliance. 2. 3. 4. 5. When you activate the appliance again, the display show the end of the last selected programme. Turn the programme dial to set a new cycle. Remove the laundry from the appliance. Make sure that the drum is empty. Keep the door and the detergent dispenser slightly ajar to prevent mildew and odours. Close the water tap. The display shows the indicator , the option indicator or • • • and the . The door locked indicator indicator of the running phase flashes. The drum still turns at regular intervals to prevent the creases in the laundry. The door stays locked. You must drain the water to open the door: 1. If necessary, touch the Spin button to decrease the spin speed proposed by the appliance. 2. Touch the Start/Pause button: In the display all washing phase indicators become steady and the time area shows . 29 • If you have set , the appliance drains the water and spins. • If you have set , the appliance only drains the water. The option indicator or goes out, while the indicator flashes and then goes off. 3. When the programme is completed and the door locked indicator goes off, you can open the door. 4. Press the On/Off button a few seconds to deactivate the appliance. In any case, the appliance empties the water out automatically after approximately 18 hours. 11.14 Stand-by option The Stand-by function automatically deactivates the appliance to decrease the energy consumption when: • You do not use the appliance for 5 minutes before you touch the Start/ Pause button. Press the button On/Off to activate the appliance again. 30 www.electrolux.com • After 5 minutes from the end of the washing programme Press the On/Off button to activate the appliance again. The display shows the end of the last set programme. Turn the programme dial to set a new cycle. If you set a programme or an option that ends with water in the drum, the Stand-by function doesn't deactivate the appliance to remind you to drain the water. 12. HINTS AND TIPS WARNING! Refer to Safety chapters. 12.1 The laundry load • • • • • • • • • • • • Divide the laundry into: white, coloured, synthetics, delicates and wool. Follow the washing instructions on the laundry care labels. Do not wash white and coloured items together. Some coloured items can discolour with the first wash. We recommend that you wash them separately for the first couple of times. Button up pillowcases, close zippers, hooks and poppers. Tie up belts. Empty pockets and unfold. Turn multilayered fabrics, wool and items with printed illustrations inside out. Pre-treat tough stains. Wash heavy soil stains with a special detergent. Be careful with curtains. Remove the hooks and put the curtains in a washing bag or pillowcase. Do not wash laundry without hems or with cuts. Use a washing bag to wash small and/or delicate items (e.g. underwired bras, belts, tights, etc. ). A very small load can cause balance problems with the spin phase leading to excessive vibration. If this occurs: a. interrupt the programme and open the door (refer to "Opening the door when a programme or the delay start operates"); b. manually redistribute the load so that the items are spaced evenly around the tub; c. press the Start/Pause button. The spin phase continues. 12.2 Stubborn stains For some stains, water and detergent is not sufficient. We recommend that you pre-treat these stains before you put the items in the appliance. Special stain removers are available. Use the special stain remover that is applicable to the type of stain and fabric. 12.3 Detergents and other treatments • • • • • Only use detergents and other treatments specially made for washing machines: – powder detergents for all types of fabric, – powder detergents for delicate fabrics (40 °C max) and woollens, – liquid detergents, preferably for low temperature wash programmes (60 °C max) for all types of fabric, or special ones for woollens only. Do not mix different types of detergents. To help the environment, do not use more than the recommended quantity of detergent. Follow the instructions that you find on packaging of the detergents or other treatments without exceeding the indicated maximum level ( ). Use the recommended detergents for the type and colour of the fabric, the programme temperature and the level of soil. ENGLISH 12.4 Ecological hints • • Set a programme without the prewash phase to wash laundry with normal soil. Always start a washing programme with the maximum load of laundry allowed. • • 31 If you pre-treat the stains, you can use a stain remover when you set a programme with a low temperature. To use the correct quantity of detergent, refer to the quantity suggested by the detergent producer. 13. CARE AND CLEANING WARNING! Refer to Safety chapters. 13.1 External cleaning Clean the appliance with mild soap and warm water only. Fully dry all the surfaces. CAUTION! Do not use alcohol, solvents or chemical products. CAUTION! Do not clean the metal surfaces with chlorine-based detergent. bacterial growth and biofilm formation inside the drum and the tub. This could generate bad odours and mildew. To eliminate these deposits and hygienize the inner part of the appliance, run a maintenance wash at least once a month: 1. Remove all laundry from the drum. 2. Run a cotton programme with the highest temperature with a small quantity of powder detergent. 13.4 Door seal 13.2 Descaling If the water hardness in your area is high or moderate, we recommend that you use a water descaling product for washing machines. Regularly examine the drum to check any limescale. The regular detergents already contain water softening agents, but we recommend to run a cycle with empty drum and a descaling product occasionally. Always follow the instructions that you find on the packaging of the product. 13.3 Maintenance wash The repeated and prolonged use of low temperature and short programmes can cause detergent deposits, fluff residues, Regularly examine the seal and remove all objects from the inner part. 13.5 Cleaning the drum Regularly examine the drum to prevent rust particles. For a complete cleaning: 1. Clean the drum with special products for stainless steel. Always follow the instructions that you find on the packaging of the product. 2. Run a short cotton programme at high temperature with empty drum and with a small quantity of powder detergent , in order to rinse out any left residues. www.electrolux.com 13.6 Cleaning the detergent dispenser and the salt compartment Before cleaning, make sure that the all compartments are empty. Max ▼ ax ▼ ax ▼ M Sa lt M To prevent possible deposits of dried detergent, clotted fabric softener, formation of mould in the dispenser drawer and/or salt fouling in the salt compartment, once in a while carry out the following cleaning procedure: 3. Wash the drawer and all inserts under running water. 1. Open the drawer. Press the catch as indicated in the picture and pull the drawer out. ▼ M ax ▼ M ax Max Max ▼ ax ▼ Sa lt M ax ▼ M 4. Make sure that all detergent residue is removed from the detergent conveyor. Use a cloth. 2. Remove the insert for the softener and, if inserted, the container for liquid detergent. ▼ ax Max M Sa lt M ax ▼ ▼ Max ▼ ax ▼ ax ▼ M Sa lt M 32 5. Make sure that all detergent residue is removed from the upper and lower part of the recess. Use a small brush to clean the recess. CAUTION! Do not damage the rubber brushes that curb any detergent spill. ENGLISH 33 WARNING! • Do not remove the filter while the appliance operates. • Do not clean the pump if the water in the appliance is hot. Wait until the water cools down Proceed as follows to clean the pump: 1. Open the pump cover. 6. Insert the detergent drawer into the guide rails and close it. Run the rinsing programme without any clothes in the drum. Max ▼ M ax 2 ▼ Sa lt M ax ▼ 1 13.7 Cleaning the drain pump 2. Place a suitable bowl below the drain pump access to collect the water that flows out. 3. Open the chute downwards. Always keep a rag nearby to dry up any water spillages when removing the filter. WARNING! Disconnect the mains plug from the mains socket. Regularly check the drain pump filter and make sure that it is clean. Clean the drain pump if: • The appliance does not drain the water. • The drum does not turn. • The appliance makes an unusual noise because of the blockage of the drain pump. • The display shows the alarm code . 4. Turn the filter 180 degrees in anticlockwise direction to open it, without removing. Let the water flow out. 34 www.electrolux.com 5. When the bowl is full of water, turn the filter back and empty the container. 6. Repeat the steps 4 and 5 until the water stops to flow out. 7. Turn the filter anti-clockwise to remove it. 11. Put the filter back into the special guides by turning it clockwise. Make sure that you tighten the filter correctly to prevent leakages. 12. Close the pump cover. 1 2 8. If it is necessary, remove fluff and objects from the filter recess. 9. Make sure that the impeller of the pump can rotate. If it does not rotate, contact the Authorised Service Centre. 2 1 When you drain the water with the emergency drain procedure, you must activate the drain system again: a. Put 2 litres of water in the main wash compartment of the detergent dispenser. b. Start the programme to drain the water. 10. Clean the filter under the water tap. ENGLISH 13.8 Cleaning the inlet hose and the valve filter 35 depending on the position of your water tap. It is recommended to clean both the filters of the inlet hose and valve occasionally to remove any deposit, collected over the time: 1. Remove the inlet hose from the tap and clean the filter. 45° 1 20° 13.9 Emergency drain 2 3 2. Remove the inlet hose from the appliance by loosening the ring nut. If the appliance cannot drain the water, carry out the same procedure, described in 'Cleaning the drain filter' paragraph. If necessary, clean the pump. When you drain the water with the emergency drain procedure, you must activate the drain system again: 1. Put 2 litres of water in the main wash compartment of the detergent dispenser. 2. Start the programme to drain the water. 13.10 Frost precautions 3. Clean the valve filter on the back of the appliance with a toothbrush. 4. When you reconnect the hose to the back of the appliance, turn it left or right (not in vertical position) If the appliance is installed in an area where the temperature can reach the values around 0° C or drop below, remove the remaining water from the inlet hose and the drain pump. 1. Disconnect the mains plug from the mains socket. 2. Close the water tap. 3. Put the two ends of the inlet hose in a container and let the water flow out of the hose. 4. Empty the drain pump. Refer to the emergency drain procedure. 5. When the drain pump is empty, install the inlet hose again. 36 www.electrolux.com WARNING! Make sure that the temperature is higher than 0 °C before you use the appliance again. The manufacturer is not responsible for damages caused by low temperatures. 14. TROUBLESHOOTING WARNING! Refer to Safety chapters. 14.1 Introduction The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the table). If the problem persists, contact the Authorised Service Centre. In case of major problems, the acoustic signals operate, the display shows an alarm code and the Start/ Pause button may flash continuously: • - The appliance does not fill with water properly. • - The appliance does not drain the water. • - The appliance door is open or not closed correctly. Please check the door! If the appliance is overloaded, remove some items from the drum and/or keep pressed the door while touching the Start/Pause button until the indicator stops flashing (see the picture below). • - The mains supply is unstable. Wait until the mains supply is stable. • - No communication between electronic elements of the appliance. Switch it off and switch on again. • - The anti-flood device is on. Disconnect the appliance and close the water tap. Contact the Authorised Service Centre. WARNING! Deactivate the appliance before carrying out any check. ENGLISH 37 14.2 Possible failures Problem Possible solution • The programme does not start. • • • • • • • • The appliance does not • fill with water properly. • • Make sure that the mains plug is connected to the mains socket. Make sure that the appliance door is closed. Make sure that there is not a damaged fuse in the fuse box. Make sure that the Start/Pause has been touched. If the delay start is set, cancel the setting or wait for the end of countdown. Deactivate the Child Lock function if it is on. Make sure that the water tap is open. Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority. Make sure that the water tap is not clogged. Make sure that the inlet hose has no kinks, damages or bends. Make sure that the connection of the water inlet hose is correct. Make sure that the filter of the inlet hose and the filter of the valve are not clogged. Refer to 'Care and cleaning'. The appliance fills with • water and drains imme‐ diately Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to 'Installa‐ tion instruction'. • • • Make sure that the sink spigot is not clogged. Make sure that the drain hose has no kinks or bends. Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to 'Care and cleaning'. Make sure that the connection of the drain hose is cor‐ rect. Set the drain programme if you set a programme with‐ out drain phase. Set the drain programme if you set an option which ends with water in the tub. The appliance does not • drain the water. • • • The spin phase does • not operate or the washing cycle lasts lon‐ • ger than usual. • There is water on the floor. • • Set the spin programme. Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to 'Care and cleaning'. Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance problems. Make sure that the couplings of the water hoses are tight and there is not water leakages. Make sure that the water inlet hose and the drain hose have no damages. Make sure you use the correct detergent and the correct quantity of it. 38 www.electrolux.com Problem Possible solution • You cannot open the appliance door. • • • • • The appliance makes an unusual noise and vibrates. The programme dura‐ tion increases or de‐ creases during pro‐ gramme execution. • • Make sure that a washing programme that ends with water in tub, has been selected. Make sure that the washing programme is finished. Set the drain or the spin programme if there is water in the drum. Make sure that the appliance receives electrical power. This problem may be caused by a failure of the appli‐ ance. Contact the Authorised Service Centre. If you need to open the door, please read carefully «Emergen‐ cy door opening». Make sure the levelling of the appliance is correct. Refer to 'Installation instruction'. Make sure that the packaging and/or the transit bolts are removed. Refer to 'Installation instruction'. Add more laundry in the drum. The load may be too small. • The ProSense function is able to adjust the programme duration according to the type and the laundry load size. Refer to 'The ProSense load detection' in 'Daily Use' chapter. • Increase the detergent quantity or use a different deter‐ gent. Use special products to remove the stubborn stains be‐ fore you wash the laundry. Make sure that you set the correct temperature. Decrease the laundry load. Make sure that no other type of detergent has been • • • The washing results are • not satisfactory. • Salt poured the compartment . In this case, refer to 'Elimi‐ nating detergent or other additives from salt compart‐ ment'. Make sure that no salt has been poured in the compart‐ ment . If it happens, run a rinse cycle or run the washing cycle again. Too much foam in the drum during the wash‐ ing cycle. • Reduce the quantity of detergent. Excessive liquid leak‐ age form the detergent dispenser. • Make sure that the rubber brushes under the detergent compartment are intact. • Check if the water softener has been set to act also dur‐ ing rinse phase. Refer to 'How to set the water hardness level' in 'The Water Softener technology (Soft Water)' chapter. Excessive consumption of salt. ENGLISH 39 After the check, activate the appliance. The programme continues from the point of interruption. If the problem occurs again, contact the Authorised Service Centre. If the display shows other alarm codes. Deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre. 14.3 Emergency door opening In case of power failure or functioning failure the appliance door remains locked. The washing programme continues when the power is restored. If the door remains locked in case of failure, it is possible to open it using the emergency unlock function. Before opening the door: Make sure that the water level inside the drum is not too high. If necessary, proceed with an emergency drain (refer to «Emergency drain» in «Care and cleaning» chapter). 14.4 Eliminating detergent or other additives from salt Salt compartment Any type of detergent and additives inadvertently poured in the compartment Salt must be eliminated completely. If this happens, please proceed as follows: 1. Pull the drawer out. ax CAUTION! Risk of injury! Make sure that the drum is not rotating. If necessary, wait until the drum stops rotating. 5. Take out the laundry and then close the appliance door. 6. Close the filter flap. M CAUTION! Risk of burns! Make sure that the water temperature is not too high and the laundry is not hot. If necessary, wait until they cool down. To open the door, proceed as follows: ▼ ax ▼ ax ▼ M Sa lt M 1. Press the On/Off button to switch the appliance off. 2. Disconnect the mains plug from the mains socket. 3. Open the filter flap. 4. Keep the emergency unlock trigger pulled downward and, at the same time, open the appliance door. Max 2. Eliminate any trace of detergent or additive and clean the compartment thoroughly. 3. Insert the drawer back and pour salt Salt in the compartment 4. Close the drawer. . 40 www.electrolux.com 5. Run a cotton or synthetic cycle, without reducing time, to restore the water softener function. 15. CONSUMPTION VALUES Stated values are obtained in laboratory conditions with relevant stand‐ ards. Different causes can change the data: the quantity and type of laundry and ambient temperature. Water pressure, the supply voltage and the temperature of inlet water may also affect the washing pro‐ gramme duration. Technical specifications may be changed without prior notice to improve the quality of product. During the washing programme, the Prosense technology can vary the wash duration and the consumption values. For more details see 'The Prosense load detection' paragraph in 'Daily Use' chapter. Programmes Load (kg) Energy con‐ sumption (kWh) Water con‐ sumption (litre) Approxi‐ Remain‐ mate pro‐ ing mois‐ gramme ture (%)1) duration (minutes) Cottons 60°C 9 1.65 90 220 44 Cottons 40°C 9 1.20 90 210 44 Synthetics 40°C 4 0.72 55 160 35 Delicates 40°C 4 0.60 60 120 35 Wool/Silk 30°C 2 0.35 58 60 30 Standard cotton programmes2) Standard 60°C cotton 9 0.32 54 268 44 Standard 60°C cotton 4.5 0.30 40 247 44 Standard 40°C cotton 4.5 0.30 47 234 44 1) At the end of spin phase. 2) The performance results and low energy consumption are guaranteed by the use of soft‐ ened water. To maintain this achievement over time, it is essential to set the right water hardness level by following the user manual instructions and use salt regularly for regener‐ ating the resins . ENGLISH Off Mode (W) Left On Mode (W) 0.30 0.30 41 The information given in the chart above is compliant with the EU Commission regu‐ lation 1015/2010 implementing directive 2009/125/EC 16. TECHNICAL DATA Dimension Width/ Height/ Depth/ Total depth 600 mm/ 850 mm/ 630 mm/ 660 mm Electrical connection Voltage Overall power Fuse Frequency 230 V 2200 W 10 A 50 Hz Level of protection against ingress of solid parti‐ IPX4 cles and moisture ensured by the protective cov‐ er, except where the low voltage equipment has no protection against moisture Water supply pressure Minimum Maximum 0,5 bar (0,05 MPa) 8 bar (0,8 MPa) Water supply 1) Cold water Maximum Load Cotton Energy Efficiency Class Spin Speed 9 kg A+++ Maximum 1600 rpm 1) Connect the water inlet hose to a water tap with a 3/4'' thread. 17. ACCESSORIES 17.1 Available in www.aeg.com/shop or from authorised dealer Only appropriate accessories approved by AEG ensure the safety standards of the appliance. If unapproved parts are used, any claims will be invalidated. 17.2 Fixing plate kit If you install the appliance on a plinth, secure the appliance in the fixing plates. Read carefully the instructions supplied with the accessory. 17.3 Stacking kit 42 www.electrolux.com The tumble dryer can be stacked on the top of the washing machine only by using the correct stacking kit manufactured and approved by AEG. Verify the compatible stacking kit by checking the depth of your appliances. To raise your appliance and makes loading and unloading laundry easier. The drawer can be used for laundry storage e.g.: towels, cleaning products and more. Read carefully the instructions supplied with the accessory. The stacking kit can be used only with the appliances specified in the leaflet provided with the accessory. Read carefully the instructions supplied with the appliance and with the accessory. WARNING! Do not put the tumble dryer under the washing machine. 17.4 Pedestal with the drawer 18. CH GUARANTEE Customer Service Centres Point of Service Industriestrasse 10 5506 Mägenwil Le Trési 6 1028 Préverenges Via Violino 11 6928 Manno ENGLISH 43 Point of Service Morgenstrasse 131 3018 Bern Zürcherstrasse 204E 9000 St. Gallen Seetalstrasse 11 6020 Emmenbrücke Schlossstrasse 1 4133 Pratteln Comercialstrasse 19 7000 Chur Spare parts service Industriestrasse 10, 5506 Mägenwil, Tel. 0848 848 111 Specialist advice/Sale Badenerstrasse 587, 8048 Zürich, Tel. 044 405 81 11 Warranty For each product we provide a two-year guarantee from the date of purchase or delivery to the consumer (with a guarantee certificate, invoice or sales receipt serving as proof). The guarantee covers the costs of materials, labour and travel. The guarantee will lapse if the operating instructions and conditions of use are not adhered to, if the product is incorrectly installed, or in the event of damage caused by external influences, force majeure, intervention by third parties or the use of non-genuine components. 19. ENVIRONMENTAL CONCERNS Recycle the materials with the symbol . Put the packaging in applicable containers to recycle it. Help protect the environment and human health and to recycle waste of electrical and electronic appliances. Do not dispose appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office. * For Switzerland: Where should you take your old equipment? Anywhere that sells new equipment or hand it in to official SENS collection points or official SENS recycling firms. The list of official SENS collection points can be found at www.erecycling.ch 157006942-A-152017 www.electrolux.com/shop
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