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EWF 1276HDS EN Washing Machine User Manual 2 www.electrolux.com CONTENTS 1. SAFETY INFORMATION....................................................................................3 2. SAFETY INSTRUCTIONS..................................................................................4 3. PRODUCT DESCRIPTION................................................................................ 6 4. CONTROL PANEL............................................................................................. 7 5. PROGRAMMES ................................................................................................ 8 6. CONSUMPTION VALUES................................................................................11 7. OPTIONS..........................................................................................................12 8. SETTINGS........................................................................................................14 9. BEFORE FIRST USE....................................................................................... 14 10. DAILY USE..................................................................................................... 14 11. HINTS AND TIPS........................................................................................... 18 12. CARE AND CLEANING..................................................................................20 13. TROUBLESHOOTING....................................................................................24 14. TECHNICAL DATA.........................................................................................26 WE’RE THINKING OF YOU Thank you for purchasing an Electrolux appliance. You’ve chosen a product that brings with it decades of professional experience and innovation. Ingenious and stylish, it has been designed with you in mind. So whenever you use it, you can be safe in the knowledge that you’ll get great results every time. Welcome to Electrolux. Visit our website for: Get usage advice, brochures, trouble shooter, service information: www.electrolux.com/webselfservice Register your product for better service: www.registerelectrolux.com Buy Accessories, Consumables and Original spare parts for your appliance: www.electrolux.com/shop CUSTOMER CARE AND SERVICE Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number. The information can be found on the rating plate. Warning / Caution-Safety information General information and tips Environmental information Subject to change without notice. ENGLISH 1. 3 SAFETY INFORMATION Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference. 1.1 Children and vulnerable people safety • • • • • • • • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Do not let children play with the appliance. Children aged 3 years and under must be kept away from this appliance when it is in operation at all times. Keep all packaging away from children and dispose of it appropriately. Keep detergents away from children. Keep children and pets away from the appliance when the door is open. If the appliance has a child safety device, this should be activated. Children shall not carry out cleaning and user maintenance of the appliance without supervision. 1.2 General Safety • • • • Do not change the specification of this appliance. Do not exceed the maximum load of 7 kg (refer to the "Programme chart" chapter). The operating water pressure at the water entry point from the outlet connection must be between 0.5 bar (0.05 MPa) and 8 bar (0.8 MPa). The ventilation opening in the base (if applicable) must not be covered by a carpet, mat, or any floor covering. 4 www.electrolux.com • • • • • • The appliance must be connected to the water mains using the new supplied hose sets, or other new hose sets supplied by the Authorised Service Centre. Old hose sets must not be reused. If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard. Before any maintenance operation, deactivate the appliance and disconnect the mains plug from the socket. Do not use high pressure water sprays and/or steam to clean the appliance. Clean the appliance with a moist cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects. 2. SAFETY INSTRUCTIONS 2.1 Installation • • • • • • • • • • Remove all the packaging and the transit bolts. Keep the transit bolts in a safe place. If the appliance is to be moved in future they must be reattached to lock the drum to prevent internal damage. Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear. Do not install or use a damaged appliance. Follow the installation instruction supplied with the appliance. Do not install or use the appliance where the temperature can be less than 0°C or where it is exposed to the weather. The floor area where the appliance is to be installed must be flat, stable, heat resistant and clean. Make sure that there is air circulation between the appliance and the floor. Do not install the appliance directly over the floor drain. Adjust the feet to have the necessary space between the appliance and the flooring. • • Do not install the appliance where the appliance door cannot be fully opened. Do not put a container to collect possible water leakage under the appliance. Contact the Authorised Service Centre to ensure which accessories can be used. 2.2 Electrical connection • • • • • • The appliance must be earthed. Always use a correctly installed shockproof socket. Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply. Do not use multi-plug adapters and extension cables. Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre. Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is ENGLISH • • • access to the mains plug after the installation. Do not touch the mains cable or the mains plug with wet hands. Do not pull the mains cable to disconnect the appliance. Always pull the mains plug. This appliance complies with the E.E.C. Directives. 2.3 Water connection • • • Do not cause damage to the water hoses. Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear. Ensure that there are no visible water leaks during and after the first use of the appliance. 2.4 Use WARNING! Risk of injury, electrical shock, fire, burns or damage to the appliance. • • • This appliance is for household use only. Follow the safety instructions on the detergent packaging. Do not put flammable products or items that are wet with flammable products in, near or on the appliance. • • • 2.5 Service • • To repair the appliance contact an Authorised Service Centre. Use original spare parts only. 2.6 Disposal WARNING! Risk of injury or suffocation. • • • • 5 Make sure that all metal objects are removed from the laundry. Do not wash fabrics which are heavily soiled with oil, grease or other greasy substances. It can damage rubber parts of the washing machine. Prewash such fabrics by hand before loading them into the washing machine. Do not touch the glass door while a programme is in operation. The glass can get hot. Disconnect the appliance from the mains electrical and water supplies. Cut off the mains electrical cable close to the appliance and dispose of it. Remove the door catch to prevent children or pets from becoming trapped in the drum. Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE). 6 www.electrolux.com 3. PRODUCT DESCRIPTION 3.1 Appliance overview 1 2 3 4 5 1 2 3 4 5 6 7 Worktop Detergent dispenser Control panel Door handle Rating plate Drain pump filter Feet for levelling the appliance 6 7 3.2 How to activate the child safety device To close the door, turn the device anticlockwise until the groove is vertical. This device prevents children or pets from being closed in the drum. 3.3 Fixing plate kit (4055171146) Turn the device clockwise, until the groove is horizontal. You cannot close the door. Available from your authorised dealer. If you install the appliance on a plinth, secure the appliance in the fixing plates. Read carefully the instructions supplied with the accessory. ENGLISH 7 4. CONTROL PANEL 4.1 Control panel description 1 2 3 4 5 6 Cottons Cottons Synthetics Cottons Eco 7 Synthetics Refresh Prewash Delay Start Temperature Delicates 14 Min. Sports 8 Duvet Easy Iron Extra rinse Spin Wool/Handwash 9 Jeans Spin/Drain Rinse On/Off 1 On/Off button (On/Off) 2 Programme knob 3 Spin reduction touchpad (Spin) (Prewash) 7 Delay start touchpad Start/Pause 11 10 8 Extra rinse touchpad Rinse) 4 Temperature touchpad (Temperature) 5 Display 6 Prewash touchpad TimeManager (Extra 9 Easy iron touchpad (Easy Iron) 10 Start/Pause touchpad Pause) (Start/ 11 Time Manager touchpads (Time Manager) (Delay Start) 4.2 Display A B C D A. The Temperature area: : Temperature indicator : Cold water indicator B. : Time Manager indicator. C. The time area: • • • G F E : the programme duration : the delay start : the alarm codes • : the message of error • : the programme is completed. D. : the child safety lock indicator. E. Washing indicators: • : the washing phase • : the rinses phase 8 www.electrolux.com • : the spin phase • • : the steam phase • : the Rinse Hold indicator : the Extra rinse permanent option. F. The spin area: • : the Extra Silent indicator. • G. : the No Spin indicator : the Door locked indicator : the Spin speed indicator • 5. PROGRAMMES 5.1 Programme Chart Programme Temperature range Maximum Programme description load (Type of load and soil level) Maximum spin speed Washing programmes Cottons 90°C - Cold 7 kg 1200 rpm White cotton and coloured cotton. Normal soil and light soil. Cottons Eco1) 60°C - 40°C 7 kg 1200 rpm White cotton and fast-coloured cotton. Nor‐ mal soil. The energy consumption decreases and the time of the washing programme is ex‐ tended. Synthetics 60°C - Cold 3.5 kg 1200 rpm Synthetic items or mixed fabric items. Nor‐ mal soil. Delicates 40°C - Cold 3.5 kg 1200 rpm Delicate fabrics such as acrylics, viscose and mixed fabrics requiring a mild washing. Normal soil. Wool/Handwash 40°C - Cold 2 kg 1200 rpm Machine washable wool, hand washable wool and other fabrics with «hand washing» care symbol2). Jeans 60°C - Cold 7 kg 1200 rpm Items in denim and jersey. Also for dark col‐ oured items. 7 kg 1200 rpm To rinse and spin the laundry. All fabrics, ex‐ cept woollens and very delicate fabrics. Re‐ duce the spin speed accordingly to the type of laundry. 7 kg 1200 rpm To spin the laundry and to drain the water in the drum. All fabrics, except woollens and delicate fabrics. 2 kg 800 rpm Special programme for one synthetic blanket, duvet, bedspread and so on. Rinse Spin/Drain3) Duvet 60°C - 30°C ENGLISH Programme Temperature range Maximum Programme description load (Type of load and soil level) Maximum spin speed Sports 30°C 2.5 kg 800 rpm Synthetic and delicate items. Light soil items or items to refresh. 1.5 kg 800 rpm Synthetic and mixed fabric items. Light soil and items to freshen up. 30°C 14 Min. Steam programmes4) Steam can be used for dried, washed or worn once laundry. These programmes can reduce creases and odours and make your laundry softer. Do not use any detergent. If necessary, remove stains by washing or using localized stain removal. Steam programmes do not perform any hygienic cycle. Do not set a Steam programme with these types of items: • • • Items to be washed at a temperature lower than 40°C. Items where it is not specified on the care label as being suitable for tumble dry‐ ing. All items with plastic, metal, wooden parts or alike. 1.5 kg Steam programme for cotton and synthetic items. This cycle removes odours from the laundry5). 1.5 kg Steam programme for synthetic items. This cycle helps to dewrinkle the laundry. Refresh Synthetics 9 10 www.electrolux.com Programme Temperature range Maximum Programme description load (Type of load and soil level) Maximum spin speed 1.5 kg Steam programme for cottons. This cycle helps to dewrinkle the laundry. Cottons 1) Standard programmes for the Energy Label consumption values. According to regu‐ lation 1061/2010, these programmes are respectively the «Standard 60°C cotton pro‐ gramme» and the «Standard 40°C cotton programme». They are the most efficient pro‐ grammes in terms of combined energy and water consumption for washing normally soiled cotton laundry. The water temperature of the washing phase may differ from the temperature declared for the selected programme. 2) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't rotate or doesn't rotate properly, but this is normal for this programme. 3) Set the spin speed. Make sure it is suitable for the type of fabric being washed. If you set the No Spin option then only the drain phase is available. 4) If you set a Steam programme with dried laundry, at the end of the cycle the laundry could be humid. It is better to expose the items to the fresh air for about 10 minutes to let the humidity dry. When the programme is completed, quickly remove the laundry from the drum. After a steam cycle, items may be ironed however with less effort. 5) Steam does not remove animal odours. Programme options compatibility Programme 1) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ENGLISH 11 Programme ■ ■ ■ ■ 1) Set the spin speed. Make sure it is suitable for the type of fabric being washed. If you set the No Spin option then only the drain phase is available. 5.2 Woolmark Apparel Care Blue Company for the washing of wool garments labelled as «hand wash» provided that the garments are washed according to the instructions issued by the manufacturer of this washing machine. Follow the garment care label for drying and other laundry instructions. M1380 In UK, Eire, Hong Kong and India the Woolmark symbol is a certification trademark. The wool wash cycle of this machine has been approved by The Woolmark 6. CONSUMPTION VALUES Stated values are obtained in laboratory conditions with relevant stand‐ ards. Different causes can change the data: the quantity and type of laundry and ambient temperature. Water pressure, the supply voltage and the temperature of inlet water may also affect the washing pro‐ gramme duration. Technical specifications may be changed without prior notice to improve the quality of product. At the start of the programme, the display shows the programme dura‐ tion for the maximum load capacity. During the washing phase the programme duration is automatically cal‐ culated and can be greatly reduced if the laundry load is lower than the maximum load capacity (e.g. Cotton 60°C, maximum load capacity 7 kg, the programme duration exceeds 2 hours; actual load 1 kg, the pro‐ gramme duration will be less than 1 hour). When the appliance is calculating the real programme duration a dot flashes in the display. 12 www.electrolux.com Programmes Load (kg) Cottons 60°C 7 1,30 75 180 53 Cottons 40°C 7 1,00 75 170 53 Synthetics 40°C 3.5 0,65 60 120 35 Delicates 40°C 3.5 0,52 60 85 35 2 0,25 45 56 30 7 0,66 44 246 53 3.5 0,52 31 204 53 3.5 0.50 31 213 53 Wool/Handwash 30°C 2) Energy consump‐ tion (kWh) Water con‐ Approxi‐ sumption mate pro‐ (litre) gramme duration (minutes) Remaining moisture (%)1) Standard cotton programmes Standard 60°C cotton Standard 60°C cotton Standard 40°C cotton 1) At the end of spin phase. 2) Not available for some models. Off Mode (W) Left On Mode (W) 0.30 0.30 The information given in the chart above is compliant with the EU Commission regu‐ lation 1015/2010 implementing directive 2009/125/EC 7. OPTIONS 7.1 Temperature Set this option to change the default temperature. Indicator = cold water. The display shows the set temperature. 7.2 Spin With this option you can decrease the default spin speed. The display shows the indicator of the set speed. Additional spin options: No Spin • • • • Set this option to remove all spin phases. Set it for very delicate fabrics. The rinse phase uses more water for some washing programmes. The display shows the indicator . Rinse Hold • • Set this option to prevent the laundry creases. The washing programme stops with the water in the drum. The drum turns ENGLISH The appliance carefully washes and spins the laundry to prevent the creases. The display shows the indicator . To drain the water refer to ‘At the end of the programme’. The related indicator comes on. Extra Silent • • • • • Set this option to remove all spin phases and to perform a silent washing. The rinse phase uses more water for some washing programmes. The washing programme stops with the water in the drum. The drum turns regularly to prevent the laundry creases. The door stays locked. You must drain the water to unlock the door. The display shows the indicator The appliance decreases the spin speed, uses more water and adapts the programme duration to the type of laundry. . To drain the water refer to ‘At the end of the programme’. 7.3 Prewash 7.7 Time Manager When you set a washing programme, the display shows the default duration. Press or to decrease or increase the programme duration. The Time Manager is available only with the programmes in the table. Cottons Eco • 2) ■ ■ With this option you can add a prewash phase to a washing programme. ■ ■ Use this option for heavy soil. ■ ■ When you set this option the programme duration increases. ■ ■ The related indicator comes on. ■ ■ ■3) ■3) ■ ■ ■ ■ 7.4 Delay Start With this option you can delay the start of a programme from 30 minutes to 20 hours. The display shows the related indicator. 7.5 Extra Rinse With this option you can add some rinses to a washing programme. Use this option for persons allergic to detergents and in areas where the water is soft. The related indicator comes on. 13 7.6 Easy Iron Indicator • regularly to prevent the laundry creases. The door stays locked. You must drain the water to unlock the door. 4) 1) 1) ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■3) ■ ■ ■ ■3) ■3) ■ ■3) 1) If available. 2) Shortest: to fresh the laundry. 3) Programme default duration. 4) Longest: Increasing the programme du‐ ration gradually decreases the energy con‐ sumption. The optimized heating phase saves energy and the longer duration main‐ tains the same washing results (specially for normal soil). 14 www.electrolux.com 8. SETTINGS • 8.1 Child Lock With this option you can prevent that the children play with the control panel. • To activate/deactivate this option, press and at the same time until the indicator comes on/goes off. You can activate this option: • After you press : the options and the programme knob are locked. • Before you press cannot start. : the appliance 8.2 Permanent Extra Rinse With this option you can permanently have an extra rinse when you set a new programme. To activate/deactivate this option press and until the indicator off. at the same time comes on/goes 8.3 Acoustic signals The acoustic signals operate when: • The programme is completed. • The appliance has a malfunction. To deactivate/activate the acoustic signals, press and time for 6 seconds. at the same If you deactivate the acoustic signals, they continue operate when the appliance has a malfunction. 9. BEFORE FIRST USE 1. Put 2 litre of water in the detergent compartment for washing phase. This activates the drain system. 2. Put a small quantity of detergent in the compartment for washing phase. 3. Set and start a programme for cotton at the highest temperature without laundry. 10. DAILY USE WARNING! Refer to Safety chapters. 10.1 Loading the laundry 1. Open the appliance door 2. Shake the items before you put them in the appliance. 3. Put the laundry in the drum, one item at a time. Make sure not to put too much laundry in the drum. 4. Close the door firmly. This removes all possible dirt from the drum and the tub. ENGLISH CAUTION! Make sure that no laundry stays between the seal and the door. There is a risk of water leakage or damage to the laundry. 15 2. Put the detergent and the fabric conditioner into the compartments. 3. Carefully close the detergent drawer Washing heavily oiled, greasy stains could cause damage rubber parts of the washing machine. 10.2 Using detergent and additives 1. Measure out the detergent and the fabric conditioner. 10.3 Detergent compartments CAUTION! Use only specified detergents for washing machine. Always obey the instructions that you find on the packaging of the detergent products. Detergent compartment for prewash phase. Detergent compartment for washing phase. Compartment for liquid additives (fabric conditioner, starch). Flap for powder or liquid detergent. 16 www.electrolux.com 10.4 Liquid or powder detergent A 1. 2. B 3. 4. • Position A for powder detergent (factory setting). • Position B for liquid detergent. When you use the liquid detergent: • Do not use gelatinous or thick liquid detergents. • Do not put more liquid then the maximum level. • Do not set the prewash phase. • Do not set the delay start. 10.5 Activating the appliance Press the button to activate or deactivate the appliance. A tune sounds when the appliance is activated. 10.6 Setting a programme 1. Turn the programme knob and set the programme: • The related programme indicator comes on. • • flashes. The indicator of the The display shows the level of the Time Manager, the programme duration and the indicators of the programme phases. 2. If necessary, change the temperature, the spin speed, the cycle duration or add available options. When you activate an option, the indicator of the set option comes on. If you set something incorrect, the display shows the message . 10.7 Starting a programme without the delay start Press • . The indicator of and stays on. stops to flash ENGLISH • • • The indicator starts to flash on the display. The programme starts, the door locks, the display shows the indicator . The drain pump can operate for a short time when the appliance fills water. After approximately 15 minutes from the start of the programme: • The appliance adjusts automatically the programme duration agree with the laundry load. • The display shows the new value. 10.8 Starting a programme with the delay start 1. Press again and again until the display shows the delay you want to set. The related indicator comes on the display. : 2. Press • The appliance starts the countdown. • The door locks, the display shows • . the indicator When the countdown is completed, the programme starts automatically. You can cancel or change the set of the delay start before you press the cancel the delay start: • • Press to set the appliance to pause. Press until the display shows • . To '. again to Press start the programme immediately. 17 10.9 Interrupting a programme and changing the options You can change only some options before they operate. . 1. Press The indicator flashes. 2. Change the options. 3. Press again. The programme continues. 10.10 Cancelling a running programme 1. Press the button for some seconds to cancel the programme and to deactivate the appliance. 2. Press the same button again to activate the appliance. Now, you can set a new washing programme. Before starting the new programme the appliance could drain the water. In this case, make sure that the detergent is still in the detergent compartment, if not fill the detergent again. 10.11 Opening the door when the delay start operates While the delay start operates, the appliance door is locked and the display shows the indicator 1. Press . to pause the appliance. 2. Wait until the door lock indicator goes off. 3. Open the door. 4. Close the door. 5. Press again. The indicator appears again on the display. The delay start continues to operate. 10.12 Opening the door when the programme operates While the programme operates, the appliance door is locked and the display shows the indicator . 18 www.electrolux.com CAUTION! If the temperature and level of the water in the drum are too high, you cannot open the door. 1. Press the button for some seconds to deactivate the appliance. 2. Wait for some minutes and then open carefully the appliance door. 3. Close the appliance door. 4. Set the programme again. 10.13 At the end of the programme • • The appliance stops automatically. The acoustic signal operates (if it is activated). • In the display • The indicator of the • • • The door lock indicator goes off. You can open the door. Remove the laundry from the appliance. Make sure that the drum is empty. Close the water tap. • comes on. goes off. 2. To make the appliance drain only, set . If necessary, decrease the spin speed. 3. When the programme is completed, and the door lock indicator off, you can open the door. 4. Press the button for some seconds to deactivate the appliance. The appliance drains and spins automatically after approximately 18 hours (except for Wool programme). 10.14 AUTO Stand-by option The AUTO Stand-by function automatically deactivates the appliance to decrease the energy consumption when: • • . Press the button to activate the appliance again. After 5 minutes from the end of the washing programme to activate the Press the button appliance again. The display shows the end of the last set programme. Turn the programme knob to set a new cycle. for some seconds Press the button to deactivate the appliance. • Keep the door ajar, to prevent the mildew and odours. The washing programme is completed, but there is water in the drum: • The drum turns regularly to prevent the creases in the laundry. • You do not use the appliance for 5 minutes before you press • • goes If you set a programme or an option that ends with water in the drum, the AUTO Stand-by function doesn't deactivate the appliance to remind you to drain the water. The door lock indicator is on. The door stays locked. You must drain the water to open the door. To drain the water: 1. Press . The appliance drains the water and spins. 11. HINTS AND TIPS WARNING! Refer to Safety chapters. 11.1 The laundry load • • Divide the laundry in: white, coloured, synthetics, delicates and wool. Obey the washing instructions that are on the laundry care labels. ENGLISH • • • • • • • • • • Do not wash white and coloured items together. Some coloured items can discolour with the first wash. We recommend that you wash them separately for the first times. Button up pillowcases, close zippers, hooks and poppers. Tie up belts. Empty the pockets and unfold the items. Turn multilayered fabrics, wool and items with painted illustrations inside out. Remove hard stains with a special detergent. Wash and pre-treat heavy soil stains before putting items in drum Be careful with the curtains. Remove the hooks and put the curtains in a washing bag or pillowcase. Do not wash laundry without hems or with cuts. Use a washing bag to wash small and/or delicate items (e.g. underwired bras, belts, tights, etc. ). A very small load can cause balance problems with the spin phase. If this occurs, adjust manually the items in the tub and start the spin phase again. 11.2 Stubborn stains For some stains, water and detergent is not sufficient. We recommend that you pre-treat these stains before you put the items in the appliance. Special stain removers are available. Use the special stain remover that is applicable to the type of stain and fabric. 11.3 Detergents and additives • Only use detergents and additives specially made for washing machines: – powder detergents for all types of fabric, – powder detergents for delicate fabrics (40 °C max) and woollens, – liquid detergents, preferably for low temperature wash • • • • • 19 programmes (60 °C max) for all types of fabric, or special for woollens only. Do not mix different types of detergents. To help the environment, do not use more than the correct quantity of detergent. Obey the instructions that you find on the on packaging of these products. Use the correct products for the type and colour of the fabric, the programme temperature and the level of soil. If your appliance does not have the detergent dispenser with the flap device, add the liquid detergents with a dosing ball (supplied by the detergent's manufacturer). 11.4 Ecological hints • • • • Set a programme without the prewash phase to wash laundry with normal soil. Always start a washing programme with the maximum load of laundry allowed. If necessary, use a stain remover when you set a programme with a low temperature. To use the correct quantity of detergent, check the water hardness of your domestic system. Refer to "Water hardness". 11.5 Water hardness If the water hardness in your area is high or moderate, we recommend that you use a water softener for washing machines. In areas where the water hardness is soft it is not necessary to use a water softener. To know the water hardness in your area, contact your local water authority. Use the correct quantity of the water softener. Obey the instructions that you find on the packaging of the product. 20 www.electrolux.com 12. CARE AND CLEANING 12.3 Maintenance wash WARNING! Refer to Safety chapters. With the low temperature programmes it is possible that some detergent stays in the drum. Perform a maintenance wash regularly. To do this: 12.1 External cleaning Clean the appliance with soap and warm water only. Fully dry all the surfaces. • • CAUTION! Do not use alcohol, solvents or chemical products. Remove all laundry from the drum. Select the cotton programme with the highest temperature with a small quantity of detergent. 12.4 Door seal 12.2 Descaling If the water hardness in your area is high or moderate, we recommend that you use a water descaling product for washing machines. Regularly examine the drum to prevent limescale and rust particles. To remove rust particles use only special products for washing machines. Do this separately from the laundry wash. Regularly examine the seal and remove all objects from the inner part. Always obey the instructions that you find on the packaging of the product. 12.5 Cleaning the detergent dispenser 1. 2. 1 2 ENGLISH 3. 4. 12.6 Cleaning the drain filter Do not clean the drain filter if the water in the appliance is hot. 1. 2. 1 1 2 3. 4. 2 1 21 22 www.electrolux.com 5. 6. 1 7. 2 8. 1 2 9. ENGLISH 23 12.7 Cleaning the inlet hose and the valve filter 1. 2. 1 2 3 3. 4. 45° 20° 12.8 Emergency drain Because of a malfunction, the appliance cannot drain the water. If this occurs, do steps (1) through (9) of 'Cleaning the drain filter'. If necessary, clean the pump. When you drain the water with the emergency drain procedure, you must activate the drain system again: 1. Put 2 litres of water in the main wash compartment of the detergent dispenser. 2. Start the programme to drain the water. 12.9 Frost precautions If the appliance is installed in an area where the temperature can be less than 0° C, remove the remaining water from the inlet hose and the drain pump. 1. Disconnect the mains plug from the mains socket. 2. Close the water tap. 3. Put the two ends of the inlet hose in a container and let the water flow out of the hose. 4. Empty the drain pump. Refer to the emergency drain procedure. 5. When the drain pump is empty, install the inlet hose again. WARNING! Make sure that the temperature is higher than 0 °C before you use the appliance again. The manufacturer is not responsible for damages caused by low temperatures. 24 www.electrolux.com 13. TROUBLESHOOTING WARNING! Refer to Safety chapters. 13.1 Introduction The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the table). If the problem persists, contact the Authorised Service Centre. With some problems, the acoustic signals operate and the display shows an alarm code: • • - The appliance does not drain the water. • - The appliance door is open or not closed correctly. Please check the door! • - The mains supply is unstable. Wait until the mains supply is stable. • - No communication between electronic elements of the appliance. Switch off and switch on again. WARNING! Deactivate the appliance before you do the checks. - The appliance does not fill with water properly. 13.2 Possible failures Problem Possible solution • The programme does not start. • • • • • • • • The appliance does not • fill with water properly. • • The appliance does not • fill with water and drain immediately. Make sure that the mains plug is connected to the mains socket. Make sure that the appliance door is closed. Make sure that there is not a damaged fuse in the fuse box. Make sure that the Start/Pause has been pressed. If the delay start is set, cancel the setting or wait for the end of countdown. Deactivate the Child Lock function if it is on. Make sure that the water tap is open. Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority. Make sure that the water tap is not clogged. Make sure that the filters of the inlet hoses and the fil‐ ters of the valves are not clogged. Refer to “Care and cleaning”. Make sure that the inlet hose has no kinks or bends. Make sure that the connection of the water inlet hose is correct. Make sure that the drain hose is in the correct position. The hose may be too low. Refer to 'Installation instruc‐ tion'. ENGLISH Problem Possible solution • • • • The appliance does not drain the water. • • • You cannot open the appliance door. Set the spin option. Set the drain option if you set an option which ends with water in the drum. Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to 'Care and cleaning'. Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance problems. • Make sure that the couplings of the water hoses are tight and there is not water leakages. Make sure that the water inlet hose and the drain hose have no damages. Make sure you use the correct detergent and the correct quantity of it. • • • • • • The appliance makes an unusual noise. Make sure that the sink spigot is not clogged. Make sure that the drain hose has no kinks or bends. Make sure that the connection of the drain hose is cor‐ rect. Set the drain option if you set a programme without drain phase. Set the drain option if you set an option which ends with water in the drum. Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to 'Care and cleaning'. If problem remains please contact the Authorised Serv‐ ice Centre. • • The spin phase does not operate or the • washing cycle lasts lon‐ ger than usually. • There is water on the floor. 25 • • Make sure that the washing programme is finished. Set the drain or the spin option if there is water in the drum. Do the emergency drain procedure. See "Frost precau‐ tions" (in "Care and Cleaning" chapter). Make sure the levelling of the appliance is correct. Refer to 'Installation instruction'. Make sure that the packaging and/or the transit bolts are removed. Refer to 'Installation instruction'. Add more laundry in the drum. The load may be too small. The cycle is shorter • than the time displayed. The appliance calculates a new time according to the laundry load. See the ‘Consumption Values’ chapter. The cycle is longer than • the time displayed. An unbalanced laundry load increases the duration time. This is a normal behaviour of the appliance. 26 www.electrolux.com Problem Possible solution • The washing results are • not satisfactory. • • Increase the detergent quantity or use a different deter‐ gent. Use special products to remove the stubborn stains be‐ fore you wash the laundry. Make sure that you set the correct temperature. Decrease the laundry load. You cannot set an op‐ tion. Make sure that you press only the wanted touch but‐ ton(s). • After the check, activate the appliance. The programme continues from the point of interruption. If the problem occurs again, contact the Authorised Service Centre. If the display shows other alarm codes. Deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre. 14. TECHNICAL DATA Dimension Width/ Height/ Depth/ Total depth 600 mm/ 850 mm/ 522 mm/ 555 mm Electrical connection Voltage Overall power Fuse Frequency 220 - 240 V 2200 W 10 A 50 Hz Level of protection against ingress of solid parti‐ IPX4 cles and moisture ensured by the protective cov‐ er, except where the low voltage equipment has no protection against moisture Water supply pressure Minimum Maximum 0,5 bar (0,05 MPa) 8 bar (0,8 MPa) Water supply 1) Cold water Maximum Load Cotton 7 kg Energy Efficiency Class Spin Speed A+++ Maximum 1200 rpm 1) Connect the water inlet hose to a water tap with a 3/4'' thread. 15. ENVIRONMENTAL CONCERNS Recycle the materials with the symbol . Put the packaging in applicable containers to recycle it. Help protect the environment and human health and to recycle waste of electrical and electronic appliances. Do not dispose appliances * marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office. ENGLISH 27 157011490-A-172017 www.electrolux.com/shop
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