Electrolux EWF1074BW User Manual

EWF 1074BW
EN
Washing Machine
User Manual
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CONTENTS
1. SAFETY INFORMATION....................................................................................3
2. SAFETY INSTRUCTIONS..................................................................................4
3. PRODUCT DESCRIPTION................................................................................ 5
4. CONTROL PANEL............................................................................................. 6
5. PROGRAMME CHART...................................................................................... 7
6. CONSUMPTION VALUES..................................................................................8
7. OPTIONS............................................................................................................9
8. SETTINGS........................................................................................................11
9. BEFORE FIRST USE....................................................................................... 11
10. DAILY USE..................................................................................................... 11
11. HINTS AND TIPS........................................................................................... 15
12. CARE AND CLEANING..................................................................................16
13. TROUBLESHOOTING....................................................................................20
14. TECHNICAL DATA.........................................................................................23
WE’RE THINKING OF YOU
Thank you for purchasing an Electrolux appliance. You’ve chosen a product that
brings with it decades of professional experience and innovation. Ingenious and
stylish, it has been designed with you in mind. So whenever you use it, you can
be safe in the knowledge that you’ll get great results every time.
Welcome to Electrolux.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.electrolux.com
Register your product for better service:
www.registerelectrolux.com
Buy Accessories, Consumables and Original spare parts for your appliance:
www.electrolux.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
ENGLISH
1.
3
SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible if an incorrect installation and use causes
injuries and damages. Always keep the instructions with
the appliance for future reference.
1.1 Children and vulnerable people safety
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This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe
way and understand the hazards involved.
Do not let children play with the appliance.
Children of less than 3 years should be kept away
unless continuously supervised.
Keep all packaging away from children.
Keep all detergents away from children.
Keep children and pets away from the appliance door
when it is open.
Cleaning and user maintenance shall not be made by
children without supervision.
1.2 General Safety
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Do not change the specification of this appliance.
Obey the maximum load volume of 7 kg (refer to the
“Programme chart” chapter).
The operating water pressure (minimum and
maximum) must be between 0,5 bar (0,05 MPa) and 8
bar (0,8 MPa).
The ventilation openings in the base (if applicable)
must not be obstructed by a carpet.
The appliance is to be connected to the water mains
using the new supplied hose-sets. Old hose sets must
not be reused.
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•
•
•
•
If the supply cord is damaged, it must be replaced by
the manufacturer, its Authorised Service Centre or
similarly qualified persons in order to avoid a hazard.
Before maintenance, deactivate the appliance and
disconnect the mains plug from the mains socket.
Do not use water spray and steam to clean the
appliance.
Clean the appliance with a moist soft cloth. Only use
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
2.1 Installation
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Remove all the packaging and the
transit bolts.
Keep the transit bolts. When you
move the appliance again you must
block the drum.
Always be careful when you move the
appliance because it is heavy. Always
wear safety gloves.
Do not install or use a damaged
appliance.
Obey the installation instruction
supplied with the appliance.
Do not install or use the appliance
where the temperature is less than 0
°C or where it is exposed to the
weather.
Make sure that the floor where you
install the appliance is flat, stable,
heat resistant and clean.
Make sure that there is air circulation
between the appliance and the floor.
Adjust the feet to have the necessary
space between the appliance and the
carpet.
Do not install the appliance where the
appliance door can not be fully
opened.
2.2 Electrical connection
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•
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The appliance must be earthed.
Always use a correctly installed
shockproof socket.
Make sure that the electrical
information on the rating plate agrees
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with the power supply. If not, contact
an electrician.
Do not use multi-plug adapters and
extension cables.
Make sure not to cause damage to
the mains plug and to the mains
cable. Should the mains cable need to
be replaced, this must be carried out
by our Authorised Service Centre.
Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
Do not touch the mains cable or the
mains plug with wet hands.
Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
Only for UK and Ireland: The
appliance has a 13 amp mains plug. If
it is necessary to change the fuse in
the mains plug, use a 13 amp ASTA
(BS 1362) fuse.
This appliance complies with the
E.E.C. Directives.
2.3 Water connection
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•
•
Make sure not to cause damage to
the water hoses.
Before you connect the appliance to
new pipes or pipes not used for a long
time, let the water flow until it is clean.
The first time you use the appliance,
make sure that there is no leakage.
ENGLISH
2.4 Use
•
WARNING!
Risk of injury, electrical
shock, fire, burns or damage
to the appliance.
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2.5 Service
Use this appliance in a household
only.
Obey the safety instructions on the
detergent packaging.
Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
Make sure that you remove all metal
objects from the laundry.
Do not put a container to collect
possible water leakage under the
appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
Do not use with an external remotecontrol system or any other device
that switches on automatically.
•
•
To repair the appliance contact an
Authorised Service Centre.
Use original spare parts only.
2.6 Disposal
WARNING!
Risk of injury or suffocation.
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Disconnect the appliance from the
mains supply.
Cut off the mains cable and discard it.
Remove the door catch to prevent
children and pets to get closed in the
appliance.
3. PRODUCT DESCRIPTION
3.1 Appliance overview
1
2
5
Do not touch the glass of the door
while a programme operates. The
glass can be hot.
3
4
5
6
7
1
2
3
4
5
6
7
Worktop
Detergent dispenser
Control panel
Door handle
Rating plate
Drain pump filter
Feet for the appliance level
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4. CONTROL PANEL
4.1 Control panel description
Cottons
Cotton ECO
Synthetics
Delicates
Wool/Handwash
Silk
Refresh 20 min
Mix 20
On/Off
1000
Quick
800
Intensive
600
Easy Iron
Rinse Only
Drain &
spin
Start/Pause
Programs
1
1 On / Off button
Finish In
2
3
4
5
6
7
8
9
6 Start/Pause touchpad
(On/Off)
2 Programme selection touchpad
3 Temperature selection touchpad
4 Spin selection touchpad
7 Finish in touchpad
8 Display
(Finish In)
9 Door locked indicator
5 Options selection touchpad
4.2 Display
A) The time area:
•
Finish In
A
B
D
C
: the programme duration
•
: the "finish in" time
•
: the alarm codes
•
: the message of error
•
: the programme is completed.
B) The child lock indicator:
• The indicator comes on when you
activate this device.
C) The extra rinse indicator:
• The indicator comes on when you
activate this option.
D) The Finish In touchpad.
ENGLISH
7
5. PROGRAMME CHART
Programme
Temperature
range
Maximum
load
Maximum
spin speed
Programme description
(Type of load and soil level)
Cottons
90°C - Cold
7 kg
1000 rpm
White cotton and coloured cotton. Normal
soil and light soil.
Cotton ECO1) 7 kg
1000 rpm
60°C - 40°C
White cotton and colour-fast cotton. Normal
soil. The energy consumption decreases and
the time of the washing programme is exten‐
ded.
Synthetics
60°C - Cold
3 kg
1000 rpm
Synthetic items or mixed fabric items. Nor‐
mal soil.
Delicates
40°C - Cold
3 kg
1000 rpm
Delicate fabrics as acrylics, viscose, poly‐
ester items. Normal soil.
Wool/Handwash
1,5 kg
1000 rpm
Machine washable wool, hand washable
wool and delicate fabrics with «hand wash‐
ing» care symbol.2)
Silk
30°C
1 kg
800 rpm
Special programme for silk and mixed syn‐
thetic items.
Refresh 20 min
40°C - 30°C
1 kg
1000 rpm
A very short cycle for cottons and synthetics
items with light soil level or worn only once.
Mix 20°
20°C
2 kg
1000 rpm
Special programme for cotton, synthetic and
mixed fabrics with light soil. Set this pro‐
gramme to decrease the energy consumption.
Make sure that the detergent is for low temper‐
ature in order to have good washing results3).
40°C - Cold
1) Standard programmes for the Energy Label consumption values. According to regu‐
lation 1061/2010, these programmes are respectively the «Standard 60°C cotton pro‐
gramme» and the «Standard 40°C cotton programme». They are the most efficient pro‐
grammes in terms of combined energy and water consumption for washing normally soiled
cotton laundry.
The water temperature of the washing phase may differ from the temperature
declared for the selected programme.
2) During this cycle the drum rotates slowly to ensure a gentle washing. It can seem that the
drum doesn't rotate or doesn't rotate properly. Consider this as a normal functioning of the
appliance.
3) No temperature indicator is on .
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Programme options compatibility
Pro‐
gramme
1)
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1) When you set this option, we recommend that you decrease the quantity of the laundry. It
is possible to keep the full load but the washing results can be unsatisfactory. Recommen‐
ded load: cotton: 3,5 kg, synthetics and delicates: 1,5 kg.
5.1 Woolmark Apparel Care Blue
Company for the washing of wool
garments labelled as «hand wash»
provided that the garments are washed
according to the instructions issued by
the manufacturer of this washing
machine. Follow the garment care label
for drying and other laundry instructions.
M1511
In UK, Eire, Hong Kong and India the
Woolmark symbol is a certification
trademark.
The wool wash cycle of this machine has
been approved by The Woolmark
6. CONSUMPTION VALUES
The data of this table are approximate. Different causes can change the
data: the quantity and type of laundry, the water and ambient tempera‐
ture.
ENGLISH
At programme start the display shows the duration programme for the
maximum load capacity.
During the washing phase the programme duration is automatically cal‐
culated and can be greatly reduced if the laundry load is lower than the
maximum load capacity (e.g. Cotton 60°C, maximum load capacity 7 kg,
the programme duration exceeds 2 hours; real load 1 kg, the programme
duration don’t reach 1 hour).
When the appliance is calculating the real programme duration a dot
blinks in the display.
Programmes
Load
(kg)
Energy
consump‐
tion (kWh)
Water con‐ Approxi‐
sumption
mate pro‐
(litre)
gramme
duration
(minutes)
Remaining
moisture
(%)1)
Cottons 60 °C
7
1,34
68
157
60
Cottons 40 °C
7
0,78
61
157
60
Synthetics 40 °C
3
0,60
56
103
37
Delicates 40 °C
3
0,55
59
81
37
Wool/Handwash
30 °C 2)
1,5
0,45
62
75
32
Standard cotton programmes
Standard 60 °C
cotton
7
0,92
45
250
60
Standard 60 °C
cotton
3,5
0,68
35
204
60
Standard 40 °C
cotton
3,5
0,53
36
189
60
1) At the end of spin phase.
2) Not available for some models.
Off Mode (W)
Left On Mode (W)
0,48
0,48
The information given in the chart above are in compliance with the EU Commission
regulation 1015/2010 implementing directive 2009/125/EC.
7. OPTIONS
7.1 Temperature
Indicator
With this option you can change the
default temperature.
The indicator of the set temperature
comes on.
= cold water.
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7.2 Spin
7.5 Easy Iron
With this option you can change the
default spin speed.
The appliance carefully washes and
spins the laundry to prevent the creases.
The indicator of the set speed comes on.
No Spin
The appliance decreases the spin speed,
uses more water and adapts the
programme duration to the type of
laundry.
•
The related indicator comes on.
Additional spin options:
•
•
•
Set this option to deactivate all spin
phases. Only the drain phase is
available.
The related indicator comes on.
Set this option for very delicate
fabrics.
The rinses phase uses more water for
some washing programmes.
Rinse Hold
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Set this option to prevent the laundry
creases.
The related indicator comes on.
There is a water in the drum when the
programme is completed.
The drum turns regularly to prevent
the laundry creases.
The door stays locked. You must
drain the water to unlock the door.
To drain the water refer to
‘At the end of the
programme’.
7.3 Quick
With this option you can decrease the
programme duration.
Use this option for items with light soil or
items to refresh.
The related indicator comes on.
7.4 Intensive
With this option you can wash very soiled
laundry.
The washing cycle lasts longer with this
option.
The related indicator comes on.
7.6 Rinse Only
With this option you can perform only a
last rinse of a selected washing
programme.
If you set also the Extra Rinse function
( ) the appliance adds two or more
rinses.
The related indicator comes on.
7.7 Drain and Spin
With this option you can perform the spin
and drain cycle.
This spin phase is suitable to the
washing programme you set.
If you set also the No Spin
( ) option, the appliance
only drains.
7.8 Finish In
With this option you can set the number
of hours in which you would like your
washing programme to be completed.
You can set from minimum 3 hours to
maximum 20 hours.
The display shows the number of hours
and the indicator above the button
on.
is
7.9 Extra Rinse
With this option you can add some rinses
to a washing programme.
Use this option for persons allergic to
detergents and in areas where the water
is soft.
ENGLISH
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The related indicator comes on.1)
8. SETTINGS
8.1 Extra Rinse
With this option you can permanently
have an extra rinse when you set a new
programme.
•
To activate/deactivate this option
touch the buttons
and
at the
same time until the indicator
comes on/goes off.
With this option you can prevent that the
children play with the control panel.
To activate/deactivate this option,
touch the buttons
and
8.3 Acoustic signals
The acoustic signals operate when:
•
•
The programme is completed.
The appliance has a malfunction.
To deactivate/activate the acoustic
8.2 Child Lock
•
This option stays active even
when you switch off the
appliance.
at the
same time until the indicator
comes on/goes off.
and
signals, touch the buttons
the same time for 4 seconds.
at
If you deactivate the
acoustic signals, they
continue operate when the
appliance has a malfunction.
Activate this option after you touch the
button
: the buttons are locked
(except for the button
).
9. BEFORE FIRST USE
1. Put a small quantity of detergent in
the compartment for washing phase.
2. Set and start a programme for cotton
at the highest temperature without
laundry.
This removes all possible dirt from the
drum and the tub.
10. DAILY USE
WARNING!
Refer to Safety chapters.
10.1 Loading the laundry
1. Open the appliance door
2. Put the laundry in the drum, one item
at a time.
3. Shake the items before you put them
in the appliance.
1) See in "Settings" how to activate this option.
Make sure not to put too much laundry in
the drum.
4. Close the door firmly.
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CAUTION!
Make sure that no laundry
stays between the seal and
the door. There is a risk of
water leakage or damage to
the laundry.
10.2 Using detergent and
additives
1. Measure out the detergent and the
fabric conditioner.
2. Put the detergent and the fabric
conditioner into the compartments.
3. Carefully close the detergent drawer
10.3 Detergent compartments
Detergent compartment for
washing phase.
If you use liquid detergent,
put it immediately before
you start the programme.
Compartment for liquid addi‐
tives (fabric conditioner,
starch).
CAUTION!
Do not exceed
the MAX level.
Flap for powder or liquid de‐
tergent.
ENGLISH
13
10.4 Liquid or powder detergent
1.
2.
A
3.
4.
B
•
•
Position A for powder detergent (factory setting).
Position B for liquid detergent.
When you use the liquid detergent:
• Do not use gelatinous or thick liquid detergents.
• Do not put more liquid then the maximum level.
• Do not set the delay start (or Finish in option).
10.5 Activating the appliance
Press and hold for a couple of seconds
button to activate or deactivate
the
the appliance.
A tune sounds when the appliance is
activated. The appliance performs a start
up animation. The animation quickly
shows each washing programme and the
default temperature and spin settings.
The display shows the word On.
10.6 Setting a programme
1. Touch the programme button
set the programme:
•
The indicator of the button
flashes.
• The display shows the
programme duration.
2. If necessary, change the temperature
and the spin speed or add available
options. When you activate an
option, the indicator of the set option
comes on.
If you set something
incorrect, the display shows
the message
and
.
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10.7 Starting a programme
without the Finish In option
Touch the button
•
•
•
.
The indicator of the button
stops to flash and stays on.
The programme starts, the door
locks, the indicator
is on.
The drain pump can operate for a
short time at the beginning of the
washing cycle.
After approximately 15
minutes from the start of the
programme:
• The appliance adjusts
automatically the
programme duration
agree with the laundry
load.
• The display shows the
new value.
10.8 Starting a programme with
the Finish In option
1. Touch the button
again and again
to choose the number of hours in
which you want the washing cycle to
be finished.
The display shows the number of hours
you set (e.g.
) and the indicator above
is on to show that his
the button
option is active.
:
2. Touch the button
• The door is locked.
• The appliance starts the
countdown.
• When the countdown is
completed, the programme starts
automatically.
You can cancel or change
the set of the Finish In option
before you touch the button
. After touching the
button
you can only
cancel the Finish In option.
To cancel the the Finish In option:
a. Touch the button
to set the
appliance to pause. The indicator
of button
flashes.
b. Touch the button
until the
indicator above this button goes
off.
Touch the button
again to
start the programme
immediately.
10.9 Interrupting a programme
and changing the options
You can change only some options
before they operate.
1. Touch
.
The indicator of this button flashes.
2. Change the options. If you change
any option the Finish In option (if set)
will be disabled.
3. Touch
again.
The programme continues.
10.10 Cancelling a programme
1. Press the button
for some
seconds to cancel the programme
and to deactivate the appliance.
2. Press the same button again to
activate the appliance. Now, you can
set a new washing programme.
Before starting the new
programme the appliance
could drain the water. In this
case, make sure that the
detergent is still in the
detergent compartment, if
not fill the detergent again.
10.11 Opening the door
While a programme (or the
) operates,
the appliance door is locked. The
indicator
is on.
CAUTION!
If the temperature and level
of the water in the drum are
too high, you cannot open
the door.
ENGLISH
To open the door during the first
Draining the water:
minutes of the cycle (or when the
operates) :
1. To drain the water.
1. Touch the button
appliance.
2. Wait until the indicator
goes off.
3. You can open the door.
4. Close the door and touch the button
again. The programme (or the
•
Alternatively, touch the button
to change the spin speed and
spins. If you set , the appliance
only drains.
2. When the programme is completed
10.12 At the end of the
programme
•
•
The appliance stops automatically.
The acoustic signal operates (if it is
activated).
•
In the display
•
The indicator of the button
off.
•
•
•
The door lock indicator
goes off.
You can open the door.
Remove the laundry from the
appliance. Make sure that the drum is
empty.
•
Press the button
for some seconds
to deactivate the appliance.
Close the water tap.
Keep the door and the detergent
drawer ajar, to prevent the mildew
and odours.
comes on.
•
flashes to remind
The indicator
you to drain the water.
•
The door lock indicator
goes
and the door lock indicator
off, you can open the door.
for some
3. Press the button
seconds to deactivate the appliance.
goes
The washing programme is
completed, but there is water in the
drum:
• The drum turns regularly to prevent
the creases in the laundry.
•
Touch the button
. The
appliance drains the water and
spins with the maximum spin
speed for selected washing
programme.
. The
then touch the button
appliance drains the water and
) continues.
•
•
•
to pause the
The appliance drains and
spins automatically after
approximately 18 hours
(except for Wool
programme).
10.13 AUTO-OFF option
The AUTO-OFF stand-by option
automatically deactivates the appliance
to decrease the energy consumption. All
the indicators and the display go off
when :
•
You do not use the appliance for 5
minutes before you touch
•
.
Press the button to activate the
appliance again.
After 5 minutes from the end of the
washing programme.
Press the button to activate the
appliance again.
The display shows the end of the last
set programme.
is on. The
indicator of button
flashes. The
door stays locked.
You must drain the water to open the
door.
Touch the button
a new cycle.
if you want to set
11. HINTS AND TIPS
11.1 The laundry load
•
15
Divide the laundry in: white, coloured,
synthetics, delicates and wool.
•
Obey the washing instructions that
are on the laundry care labels.
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•
•
•
•
•
•
•
•
•
•
Do not wash together white and
coloured items.
Some coloured items can discolour
with the first wash. We recommend
that you wash them separately for the
first times.
Button up pillowcases, close zippers,
hooks and poppers. Tie up belts.
Empty the pockets and unfold the
items.
Turn inside out multilayered fabrics,
wool and items with painted
illustrations.
Remove hard stains.
Wash with a special detergent heavy
soil stains.
Be careful with the curtains. Remove
the hooks or put the curtains in a
washing bag or pillowcase.
Do not wash in the appliance laundry
without hems or with cuts. Use a
washing bag to wash small and/or
delicate items (e.g. underwired bras,
belts, tights, etc. ).
A very small load can cause balance
problems with the spin phase. If this
occurs, adjust manually the items in
the tub and start the spin phase
again.
11.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you remove these
stains before you put the items in the
appliance.
Special stain removers are available.
Use the special stain remover that is
applicable to the type of stain and fabric.
11.3 Detergents and additives
•
Only use detergents and additives
specially made for washing machines:
– powder detergents for all types of
fabric,
– powder detergents for delicate
fabrics (40 °C max) and woollens,
12. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
•
•
•
•
•
– liquid detergents, preferably for
low temperature wash
programmes (60 °C max) for all
types of fabric, or special for
woollens only.
Do not mix different types of
detergents.
To help the environment, do not use
more than the correct quantity of
detergent.
Obey the instructions that you find on
the on packaging of these products.
Use the correct products for the type
and colour of the fabric, the
programme temperature and the level
of soil.
If your appliance has not the
detergent dispenser with the flap
device, add the liquid detergents with
a dosing ball (supplied by the
detergent's manufacturer).
11.4 Ecological hints
•
•
•
•
Set a programme without the prewash
phase to wash laundry with normal
soil.
Always start a washing programme
with the maximum load of laundry.
If necessary, use a stain remover
when you set a programme with a low
temperature.
To use the correct quantity of the
detergent, check the water hardness
of your domestic system
11.5 Water hardness
If the water hardness in your area is high
or moderate, we recommend that you
use a water softener for washing
machines. In areas where the water
hardness is soft it is not necessary to use
a water softener.
To know the water hardness in your
area, contact your local water authority.
Use the correct quantity of the water
softener. Obey the instructions that you
find on the packaging of the product.
ENGLISH
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12.1 External cleaning
12.3 Maintenance wash
Clean the appliance only with soap and
warm water. Fully dry all the surfaces.
With the low temperature programmes it
is possible that some detergent stays in
the drum. Make regularly a maintenance
wash. To do this:
CAUTION!
Do not use alcohol, solvents
or chemical products.
•
•
12.2 Descaling
If the water hardness in your area is high
or moderate, we recommend that you
use a water descaling product for
washing machines.
Remove the laundry from the drum.
Set the cotton programme with the
highest temperature with a small
quantity of detergent.
12.4 Door seal
Regularly examine the drum to prevent
limescale and rust particles.
To remove rust particles use only special
products for washing machine. Do this
separately from the laundry wash.
Always obey the instructions
that you find on the
packaging of the product.
Regularly examine the seal and remove
all objects from the inner part.
12.5 Cleaning the detergent dispenser
1.
2.
3.
4.
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12.6 Cleaning the drain filter
Do not clean the drain filter if the water in the appliance is hot.
1.
2.
1
1
1
2
2
3.
4.
1
5.
6.
1
7.
2
2
8.
2
1
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19
9.
1
2
12.7 Cleaning the inlet hose and the valve filter
1.
2.
1
2
3
3.
4.
45°
20°
12.8 Emergency drain
Because of a malfunction, the appliance
cannot drain the water.
If this occurs, do steps (1) through (9) of
'Cleaning the drain filter'. If necessary,
clean the pump.
When you drain the water with the
emergency drain procedure, you must
activate again the drain system:
1. When you drain the water with the
emergency drain procedure, you
must activate again the drain system:
Put 2 litres of water in the main wash
compartment of the detergent
dispenser.
2. Start the programme to drain the
water
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12.9 Frost precautions
If the appliance is installed in an area
where the temperature can be less than
0° C, remove the remaining water from
the inlet hose and the drain pump.
5. When the drain pump is empty,
install the inlet hose again.
WARNING!
Make sure that the
temperature is more than 0
°C before you use the
appliance again.
The manufacturer is not
responsible for damages
caused by low temperatures.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in
a container and let the water flow out
of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 Introduction
The start of the appliance does not occur
or it stops during operation.
First try to find a solution to the problem
(refer to the table). If not, contact the
Authorised Service Centre.
With some problems, the acoustic
signals operate and the display shows
an alarm code:
•
- The appliance does not fill with
water properly.
•
- The appliance does not drain
the water.
•
- The appliance door is open or
not closed correctly. Please check the
door!
If the appliance is
overloaded, remove
some items from the
drum and/or keep
pressed the door and
push the
button at the
same time until the
indicator
stops
flashing (see the picture
below).
•
- The mains supply is unstable.
Wait until the mains supply is stable.
•
- No communication between
electronic elements of the appliance.
Switch off and switch on again.
WARNING!
Deactivate the appliance
before you do the checks.
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21
13.2 Possible failures
Problem
Possible solution
The programme does
not start.
Make sure that the mains plug is connected to the mains
socket.
Make sure that the appliance door is closed.
Make sure that there is not a damaged fuse in the fuse
box.
Make sure that the Start/Pause has been pressed.
If the delay start is set, cancel the setting or wait for the
end of countdown.
Deactivate the Child Lock function if it is on.
The appliance does not Make sure that the water tap is open.
fill with water properly.
Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
Make sure that the water tap is not clogged.
Make sure that the filter of the inlet hose and the filter of
the valve are not clogged. Refer to “Care and cleaning”.
Make sure that the inlet hose has no kinks or bends.
Make sure that the connection of the water inlet hose is
correct.
The appliance does not Make sure that the drain hose is in the correct position. The
fill with water and drain hose may be too low.
immediately.
The appliance does not Make sure that the sink spigot is not clogged.
drain the water.
Make sure that the drain hose has no kinks or bends.
Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to 'Care and cleaning'.
Make sure that the connection of the drain hose is correct.
Set the drain programme if you set a programme without
drain phase.
Set the drain programme if you set an option which ends
with water in the tub.
The spin phase does
Set the spin programme.
not operate or the
washing cycle lasts lon‐
ger than usually.
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Problem
Possible solution
Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to 'Care and cleaning'.
Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
There is water on the
floor.
Make sure that the couplings of the water hoses are tight
and there is not water leakages.
Make sure that the drain hose have no damages.
Make sure you use the correct detergent and the correct
quantity of it.
You cannot open the
appliance door.
Make sure that the washing programme is finished.
Set the drain or the spin programme if there is water in the
drum.
The appliance makes
an unusual noise.
Make sure the levelling of the appliance is correct. Refer to
'Installation'.
Make sure that the packaging and/or the transit bolts are
removed. Refer to 'Installation'.
Add more laundry in the drum. The load may be too small.
The cycle is shorter
The appliance calculates a new time according to the laun‐
than the time displayed. dry load. See the ‘Consumption Values’ chapter.
The cycle is longer than An unbalanced laundry load increases the duration time.
the time displayed.
This is a normal behaviour of the appliance.
The washing results are Increase the detergent quantity or use a different deter‐
not satisfactory.
gent.
Use special products to remove the stubborn stains before
you wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an op‐
tion.
Make sure that you press only the wanted button(s).
After the check, activate the appliance. The programme continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
13.3 Service
We recommend the use of original spare
parts.
When contacting the Authorised Service
Centre, make sure that these data are
available. You can find the information
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23
on the rating plate: model, PNC and
Serial Number. (Mod., Prod. No., Ser.
No.)
14. TECHNICAL DATA
Dimension
Width/ Height/ Depth/
Total depth
600 mm/ 850 mm/ 520 mm/ 576
mm
Electrical connection
Voltage
Overall power
Fuse
Frequency
220 V
2200 W
13 A
50 Hz
Level of protection against ingress of solid parti‐ IPX4
cles and moisture ensured by the protective cov‐
er, except where the low voltage equipment has
no protection against moisture
Water supply pressure Minimum
Maximum
0,5 bar (0,05 MPa)
8 bar (0,8 MPa)
Water supply 1)
Cold water
Maximum Load
Cotton
7 kg
Energy Efficiency Class
Spin Speed
A+++
Maximum
1000 rpm
1) Connect the water inlet hose to a water tap with a 3/4'' thread.
15. ENVIRONMENT CONCERNS
Recycle the materials with the symbol
. Put the packaging in applicable
containers to recycle it. Help protect the
environment and human health and to
recycle waste of electrical and electronic
appliances. Do not dispose appliances
*
marked with the symbol with the
household waste. Return the product to
your local recycling facility or contact
your municipal office.
192967560-A-202015
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