Electrolux ER7926/1B User Manual

fridge - freezer
INSTRUCTION BOOK
ER 7926/1 B
© Electrolux plc 2004
2222 047-91
IMPORTANT SAFETY INFORMATION
It is most important that this instruction book should be retained with the appliance for future
reference. Should the appliance be sold or transferred to another owner, or should you move house and
leave the appliance, always ensure that the book is left with the appliance in order that the new owner
can get to know the functioning of the appliance and the relevant safety information.
This information has been provided in the interest of safety. You MUST read it carefully before installing
or using the appliance.
Installation
•
•
•
•
•
•
This appliance is heavy. Care should be taken when
moving it.
It is dangerous to alter the specifications or attempt
to modify this product in any way.
Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.
Important: if the supply cable is damaged, it must
be replaced by a special cable available from your
local Service Force Centre.
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
Parts which heat up should not be exposed.
Whenever possible, the back of the appliance
should be close to a wall but leaving the required
distance for ventilation as stated in the installation
instructions.
The appliance should be left for 2 hours after
installation before it is turned on, in order to allow
the refrigerant to settle.
•
Do not remove items from the freezer if your
hands are damp/wet, as this could cause skin
abrasions or frost/freezer burns.
•
Ice lollies can cause ‘frost/freezer burns’ if
consumed straight from the freezer.
•
Manufacturers’ storage recommendations should
be strictly adhered to. Refer to relevant
instructions.
•
The cooling plate or refrigerated freezer shelves
in this appliance contain channels through which
the refrigerant passes. If these are punctured this
will cause substantial damage to the appliance
and result in food loss. DO NOT USE SHARP
INSTRUMENTS to scrape off frost or ice. Under
NO circumstances should solid ice be forced off
the lining or shelves. Solid ice should be allowed
to thaw, when defrosting the appliance. See
Defrost Instructions.
Maintenance and Cleaning
Child Safety
•
•
Do not allow children to tamper with the controls or
play with the product.
Servicing
•
Keep all packaging well away from children.
•
This product should be serviced by an authorised
engineer and only genuine spare parts should be
used.
•
Under no circumstances should you attempt to
repair the machine yourself. Repairs carried out
by inexperienced persons may cause injury or
serious malfunctioning. Contact your local
Service Force Centre.
General Safety
•
•
•
•
Take utmost care when handling your appliance
so as not to cause any damages to the cooling
unit with consequent possible fluid leakages.
The appliance must not be located close to
radiators or boilers.
Avoid prolonged exposure of the appliance to
direct sunlight.
Do not use other electrical appliances (such as
ice cream makers) inside of refrigerating
appliances.
At the end of the Appliance
Life
•
When disposing of your appliance, use an
authorised disposal site.
•
Remove the plug and ensure that any locks or
catches are removed, to prevent young children
being trapped inside.
During Use
•
This appliance is designed for domestic use only,
specifically for the storage of edible foodstuffs.
•
Frozen food must NOT be re-frozen once it has
thawed out.
•
Do not place carbonated or fizzy drinks in the
freezer.
2
Switch off and unplug the appliance before
carrying out any cleaning or maintenance work.
CONTENTS
Instructions for the User
Important Safety Information
2
Instructions for the
Installer
Operation
4
Technical Specification
13
Control panel
4
Installation
14
Before use
4
Positioning
14
To start the Appliance
4
Rear Spacers
14
Setting the temperature
4
Electrical Connection
15
Use of an air circulation slider control
4
Fresh food refrigeration
5
Door Reversal
16
Movable shelves
5
The freezer compartment
6
Freezing fresh food
6
Frozen food storage
6
Thawing
6
Making ice cubes
6
Normal operating sounds
7
Health and Safety Guidelines
8
Maintenance and Cleaning
9
Internal cleaning
9
External cleaning
9
When the appliance is not in use
9
Changing the light bulb
9
Automatic defrosting
9
Something Not Working
10
Service and Spare Parts
11
Customer Care
11
Guarantee Conditions
12
3
OPERATION
Control Panel
MAX
min
ON
B
A
A-
Thermostat control
B-
Operation light
Before using
Remove all securing tapes. Wash inside the
appliance with lukewarm water and bicarbonate of
soda (5 ml to 0.5 litre of water).
– room temperature
– how often the door is opened
– how much food is stored
– position of the appliance
Do not use soap or detergent as the smell may
linger. Dry thoroughly.
To Start the Appliance
Allow the appliance to stand for 2 hours after
installation.
Plug in the appliance and switch on at the mains
supply. Turn the thermostat control to a midway
setting. The pilot light will light up. Adjust the slider
control, situated on the back wall of the fridge
section, to a midway position between “MIN” and
“MAX”. Leave the appliance for approximately 4
hours for the correct temperature to be reached
before placing food inside.
To switch off the appliance turn the thermostat
control to position “«■»”
Setting the temperature
Use of an air circulation slider
control - COOL FLOW CONTROL
Your appliance has an air circulation slider control
situated at the rear of the fridge compartment, which
controls the amount of cold air circulated through the
fridge compartment.
When the ambient temperature is between 10°C and
16°C, the slider control should be in the “MIN”
position.
When the ambient temperature is above 16°C the
slider control should be midway between “MIN” and
“MAX”.
When the ambient temperature is very high (i.e. hot
summer days) position the slider control to “MAX”.
The temperature within the appliance is controlled by
the thermostat situated at the top of the appliance.
To operate the appliance proceed as follows:
Turn the thermostat control beyond the «■» position.
Position min = minimum coldness
MIN
MAX
COOL FLOW CONTROL
Position max = maximum coldness
Turn the thermostat dial to the required position.
The intermediate position is usually the most
suitable.
The thermostat control regulates the temperature
both within the fridge and the freezer compartment.
The thermostat setting can vary as the temperature
inside the appliance depends on the following
factors:
4
MIN
MAX
COOL FLOW CONTROL
D757/1
Fresh food refrigeration
Door reversal directions
To obtain the best performance, do not store warm
food or evaporating liquids in the refrigerator; cover
or wrap the food, particularly if it has a strong flavour.
1. Disconnect from the electricity supply.
2. Remove all loose items, including food, store food
in a cool place.
B
3. Gently lay the fridge/freezer on its back with the
top held away from the floor by 5-8 cm (2-3
inches) of packing.
A
To help you use your refrigerator correctly, here are
some more useful hints:
B
4. Remove the feet (B).
5. Remove bottom hinge (A).
Do not cover the shelves with any protective
material, such as paper, cardboard or plastic, which
may obstruct the air circulation.
Raw meat (beef, pork, lamb & chicken or poultry):
wrap in polythene bags and place on the glass shelf
above the salad drawers.
D715 PIED/M
6. Remove the freezer door by releasing it from the
middle hinge (H).
7. Unscrew the middle hinge.
Meat can only be stored safely in this way for
one or two days at the most.
H
8. Slide out the fridge door from pin (D), unscrew pin
(D) and then screw it down into the hinge
provided on the opposite side, after having
removed the small plugs (I) which should then be
fitted on the opposite side.
D756
Fruit & vegetables: these should be thoroughly
cleaned and placed in the salad drawers.
Butter & cheese: these should be placed in special
airtight containers or wrapped in aluminium foil or
polythene bags to exclude as much air as possible.
9. Refit the fridge door and replace the middle hinge
to the left hand side.
Milk bottles: these should have a cap and should be
stored in the bottle rack on the door.
10.Replace the door and bottom hinge (A) on the
opposite side.
11.Refit the feet (B).
Warning
D
Attention
After completion of the door reversing operation,
check that the door gasket adheres to the cabinet. If
the ambient temperature is cold (i.e. in Winter), the
gasket may not fit perfectly to the cabinet. In that
case, wait for the natural fitting of the gasket or
accelerate this process by heating up the part
involved with a normal hairdryer on a low setting.
If using the appliance with the salad drawer
removed, please ensure the vent in the back wall of
the appliance is not obstructed.
Movable shelves
The walls of the refrigerator have runners so that
shelves can be positioned as desired.
I
I
D040
I
The door shelves can be easily removed for
cleaning. Gently ease the shelf in the directions
shown.
Adjustment of the door shelves can be made to
accommodate varying heights of bottles and other
containers. Store light items such as small cartons
and jars on the door shelves.
16
5
The freezer compartment
Thawing
The four-star freezer compartment is suitable for
storage of commercially frozen food and for freezing
fresh foods.
Frozen or frozen food can be thawed in the fridge or
at room temperature depending on the time
available. Small food items may even be cooked from
frozen; in this case cooking will take longer.
When freezing fresh foods set the slider control to
the “min” position and turn the thermostat control to
a higher setting.
In any 24 hours you can freeze up to 6 kg.
Place food to be frozen in the upper drawer of the
freezer as this is the coldest part.
After 24 hours reposition the slider control and
thermostat control to previous setting.
Important
To ensure correct operation of the appliance do not
use the appliance with the basket or drawers
removed.
Frozen food storage
Frozen food can be stored in any basket or drawer of
the freezer compartment, including the fast freeze
compartment.
Do not exceed the storage period indicated by the
manufacturer.
Do not open the door frequently or leave it open
longer than is absolutely necessary.
Warning
Do not put carbonated liquids, (fizzy drinks etc.), in
the freezer compartment.
Ices lollies, if consumed immediately after removal
from the freezer, can cause low temperature skin
burns.
Do not remove items from the freezer if your hands
are damp/wet, as this could cause skin abrasions or
“frost/freezer burns”.
Making ice cubes
The appliance is provided with one or more trays for
ice-cubes trays.
Fill the tray(s) 3/4 full to give the ice space to expand
and place them in the freezer compartment.
To release the ice cubes simply give the tray a slight
twist.
Do not use sharp or metallic instruments to remove
the trays from the freezer.
Meat, fish and fruit should be thawed in the
refrigerator compartment and small pieces of meat
can even be cooked while still frozen, but you must
ensure that it is thoroughly cooked through.
Vegetables should be directly immersed in boiling
water; ready-cooked dishes can be placed directly in
the oven in their aluminium wrapping.
A microwave oven is particularly suitable for thawing
frozen food: follow the oven instructions, particularly
regarding the placement of aluminium wrapping or
containers in the oven.
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
The manufacturer declines any liability should
this safety measure not be observed.
Remove the fuse from the cut off plug.
The cut off plug should then be disposed of to
prevent the hazard of shocks in case it should be
plugged into a 13amp socket in another part of your
home.
Important
Important!
Green and Yellow
- Earth
In the event of a power failure - DO NOT OPEN
THE DOOR, the food in the freezer will not be
affected if the power cut is short and the freezer
is full.
Blue
- Neutral
Brown
- Live
Ice-cream: once thawed should be discarded.
Fruits & Vegetables: if soft should be cooked and
used up.
Breads & Cakes: can be re-frozen without danger.
Shellfish: should be refrigerated and used up
quickly.
Cooked Dishes: i.e. casseroles should be
refrigerated and used up.
Large Pieces of Meat: can be re-frozen providing
there are still ice crystals remaining within them.
Small Joints: should be cooked and can then be refrozen as cooked dishes.
Chicken: should also be cooked and re-frozen as a
cooked dish.
A replacement cover/carrier must be obtained from
your local Service Force Centre.
This appliance complies with the E.E.C. Directive
No. 87/308 of 2.6.87 relative to radio interference
suppression.
This appliance complies with the following
E.E.C. Directives:
-
73/23 EEC of 19.2.73 (Low Voltage Directive)
and subsequent modifications;
-
89/336 EEC of 3.5.89 (Electromagnetic
Compatibility Directive) and subsequent
modifications.
Please ensure that when the appliance is
installed it is easily accessible for the engineer in
the event of a breakdown.
The wires in the mains lead are coloured in
accordance with the following code:
The following guidelines should assist you.
The plug must not be used if the fuse cover/carrier is
lost. The cover/carrier is indicated by the coloured
insert at the base of the plug.
If the plug that is fitted to your appliance is not
suitable for your socket outlet, it must be cut off and
the appropriate plug fitted.
Defrosted cooked food must never be refrozen.
If the temperature in the freezer rises, and the
food begins to thaw, do not re-freeze the food
without checking its conditions.
For replacement, use a 13amp BSI362 fuse. Only
ASTA or BSI approved fuses should be used.
If you fit your own plug, the colours of the wires in
the mains lead of your appliance may not correspond
with the markings identifying the terminals in your
plug, proceed as follows:
GREEN & YELLOW
13 AMP. FUSE
13 AMP
Freezing fresh food
Any frozen food which is allowed to thaw accidentally
should either be eaten as soon as possible or thrown
away. Alternatively, if the food is uncooked and has
not been completely defrosted it can be cooked and
then refrozen.
Electrical connections
BROWN
BLUE
D207
CORD CLAMP
Connect the Green and Yellow (earth) wire to the
terminal in the plug which is marked with the letter
«E» or the earth symbol
yellow.
or coloured green and
Connect the blue (neutral) wire to the terminal in the
plug which is marked with the letter «N» or coloured
black.
Connect the brown (live) wire to the terminal in the
plug which is marked with the letter «L» or coloured
red.
The plug moulded onto the lead incorporates a fuse.
6
15
INSTALLATION
Warning
IF YOU ARE DISCARDING AN OLD APPLIANCE
THAT HAS A LOCK OR CATCH ON THE DOOR,
YOU MUST ENSURE THAT IT IS MADE
UNUSABLE TO PREVENT YOUNG CHILDREN
BEING TRAPPED INSIDE.
Positioning
This appliance should only be installed at a location
where the ambient temperature corresponds to the
climate classification indicated on the rating plate,
which is located at the left on the inside of the
appliance.
Normal Operating Sounds
Depending upon the position which you choose for
your appliance, you may wish to reverse the way in
which the door opens. To do this, refer to instructions
on “Door reversal directions” paragraph.
The advanced design of today’s frost free appliances means you hear unfamilar noises during everyday
operation. The diagram below describes some of the noises you may hear. These are quite normal and your
appliance is operating correctly
Important
It must be possible to disconnect the appliance from
the mains power supply; the plug must therefore be
easily accessible after installation.
The thermostat control will
click when starting or
stopping the compressor.
The fan circulates cold air to
cool the refrigerator and the
freezer compartment and
sounds like air blowing or a
whirring sound.
N
+16°C to + 32°C
ST
+18°C to + 38°C
T
+18°C to + 43°C
It should be located in a dry atmosphere, out of
direct sunlight and away from extreme temperature
e.g. not next to a boiler or radiator, or in a very cold
room e.g. an outhouse, where the temperatures may
fall below 10°C (50°F). If these temperatures are
exceeded i.e. colder or warmer, then the appliance
may not operate correctly.
A
B
10 mm
+10°C to + 32°C
10 mm
SN
100 mm
The following table shows which ambient
temperature is correct for each climate classification:
NP00
The flow of refrigerant
through the freezer cooling
coil makes a gurgling noise.
Defrost water drips into the
drain pan during the defrost
cycle.
You should also ensure that air can circulate freely
around the back and the top of the cabinet. There
must also be at least 100 mm (4”) distance between
the top of the cabinet and any overhanging kitchen
furniture (A). Ideally, the appliance should not be
positioned beneath overhanging furniture (B).
Water dropping on the defrost
heater causes a hissing or
popping sound during the
defrost cycle.
The automatic defrost timer
sounds like an electric clock
and clicks in and out of the
defrost cycle.
There should also be a gap of 25 mm either side of
the appliance. Do not obstruct the space
underneath.
The compressor will make a
humming or pulsating sound
while operating.
A
Rear spacers
The plastic bag containing all relevant
documentation also contains two spacers to be fitted
into special holes in the back of the appliance.
45°
PR60
Fit the spacers into the holes, taking care to ensure
that the arrow (A) is positioned as shown in the
diagram. Then turn them through 45° (arrow (A)
vertical) until they lock into place.
DO NOT install in places with restricted ventilation.
Adjust the level of the appliance by screwing out the
adjustable foot, or feet, at the bottom of the cabinet.
D200
14
7
HEALTH AND SAFETY GUIDELINES
Because of consumer demand, preservatives have been removed from many pre-prepared foods. This
together with the changes in shopping habits to a once-a-week shop, mean that safe handling and
storage of food is even more important than ever.
The following tips should help you to ensure that the food in your home is in as perfect condition as
possible.
•
Keep the time between buying chilled food and
placing it in your fridge as short as possible. Tests
showed that the temperature of 1 litre of orange
juice rose to 22°C in an hour between the
supermarket and home. It then took 11 hours to
get down to 7°C in the refrigerator.
•
•
Keep the refrigerator door closed as much as
possible.
•
•
Do not push food together too much, try to allow
air to circulate around each item.
•
Cool cooked food as quickly as possible but do
NOT place in the refrigerator until cool. (Leave
food in a place as cool as possible in order that it
can then be placed in the refrigerator as soon as
possible).
•
Do NOT mix raw and cooked meat, they must be
in separate containers. Take care not to let the
meat juices drip onto other food. If the meat does
drip, remove everything and clean thoroughly.
•
Do not store food uncovered.
•
The best way to defrost food is to put it in the
refrigerator to thaw slowly.
•
Remove suspect food from your refrigerator and
clean (refer to “Maintenance and Cleaning).
•
Never allow spillages to dry and harden.
•
Ensure that food placed in the freezer is dated
and labelled and used in date order to ensure
that food is consumed at its best.
•
It is important that food is used before its “best
before” date.
•
Store eggs in the egg rack provided in the
refrigerator door. Discard any broken or chipped
eggs.
•
Regularly check the refrigerator door seal to
ensure that it is clean and free from debris.
•
Always wash your hands with soapy water and
dry them with a clean towel before handling food.
•
Keep work surfaces clean and avoid cross
contamination by not using the same work
surface or knife, without washing them thoroughly
in between.
•
The fresh foods to be frozen must be fresh and of
the best quality.
•
The size of each pack should be small enough to
ensure that it is used in one go . Small packs
freeze more quickly and uniformly and give better
results.
8
•
•
•
•
TECHNICAL SPECIFICATIONS
DIMENSIONS
Frozen food, once thawed, must not be refrozen.
Lean food keeps better and longer than fatty food,
salt reduces the storage time.
Wrap the food in polythene or aluminium freezing
bags or foil so that they adhere to the food and
provide an airtight seal .
Packaging which is swollen or has traces of
refrozen water droplets on the pack could indicate
that the product has not been kept at a suitable
temperature and that it may have lost its original
quality. Partially thawed food must not be
refrozen, it must be consumed within 24 hours.
Never exceed the storage times indicated.
Never place hot food, bottles or cans of fizzy drink
in the freezer as they may explode. Containers
with a lid must not be filled to the brim.
Do not open the door or place extra fresh food in
the freezer next to food which is already frozen as
this could cause the temperature of the frozen
food to rise and its quality and storage life to
reduce .
Height
184
cm
Width
55
cm
Depth
60
cm
POWER SUPPLY VOLTAGE AND FREQUENCY
220-240 V / 50 Hz
TOTAL POWER ABSORBED
150 W
AVERAGE DAILY UNITS ELECTRICITY *
1.3 kWh
GROSS CAPACITY
Fridge
166 l
Freezer
121 l
Fridge
165 l
Freezer
90 l
NET CAPACITY
* This figure is based on standard test results in accordance with European Standard EN 153.
Actual consumption will depend on how the appliance is used and where it is located.
The symbols on the drawers show different types
of frozen goods.
The numbers indicate storage times in months for
the appropriate types of frozen goods. Whether
the upper or lower value of the indicated storage
time is valid depends on the quality of the foods
and pre-treating before freezing.
13
GUARANTEE CONDITIONS
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any
part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
MAINTENANCE AND CLEANING
Before any maintenance or cleaning work is carried
out, DISCONNECT the appliance from the
ELECTRICITY supply.
Internal cleaning
NEVER USE DETERGENTS, ABRASIVE
POWDERS, HIGHLY PERFUMED
CLEANING PRODUCTS OR WAX
POLISHES, TO CLEAN THE INTERIOR AS
THESE WILL DAMAGE THE SURFACE AND
LEAVE A STRONG ODOUR.
This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
External cleaning
This guarantee does not cover:
Many proprietary kitchen surface cleaners
contain chemicals that can attack/damage the
plastics used in this appliance. For this reason it
is recommended that the outer casing of this
appliance is only cleaned with warm water with a
little washing-up liquid added.
Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
European Community (EC) or European Free Trade Area.
Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
Products of Electrolux manufacture which are not marketed by Electrolux.
European Guarantee
An accumulation of dust will affect the performance
of the appliance and cause excessive electricity
consumption.
You MUST ensure that the appliance is switched
OFF.
If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
The guarantee starts from the date you first purchased your product.
If it becomes necessary to replace the lamp, press on
the rear hook and at the same time slide the cover in
the direction indicated by the arrow.
Clean the inside and accessories with warm water
and bicarbonate of soda (5ml to 0.5 litre of water).
Rinse and dry thoroughly.
All service work under this guarantee must be undertaken by an Electrolux Service Force Centre. Any appliance
or defective part replaced shall become the Company’s property.
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
Changing the light bulb
Unscrew the bulb and replace it with a new 15 watt
bulb (available from Expert Appliance Care).
Replace the light cover by sliding it into its original
position.
Automatic Defrosting
Your appliance has been designed to be frost free.
This means there is no need to defrost your
appliance as this will be carried out automatically.
Once or twice a year dust the condenser (black grill)
and the compressor at the back of the appliance,
with a brush or vacuum cleaner, see figure.
The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of
use for this brand or range of products.
This guarantee relates to you and cannot be transferred to another user.
Your new home is within the European Community (EC) or European Free Trade Area.
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your
new home. They will then ensure that the local Service Organisation is aware of your move and able to look
after you and your appliances.
France
Senlis
+33 (0)3 44 62 20 13
Germany
Nürnberg
+49 (0)800 234 7378
Italy
Pordenone
+39 (0)800117511
Sweden
Stockholm
+46 (0)20 78 77 50
UK
Slough
+44 (0)1753 219898
Ireland
Dublin
+353 (0)1 4090753
12
PR259
When the appliance is not in use
When the appliance is not in use for long periods,
disconnect from the electricity supply, empty all
foods and clean the appliance, leaving the doors ajar
to prevent unpleasant smells.
9
SOMETHING NOT WORKING
SERVICE AND SPARE PARTS
If the appliance is not working correctly, please carry out the following checks before calling out an engineer .
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local
Electrolux Service Force Centre by telephoning:-
0 8 7 0
Symptom
Solution
No power to the appliance
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
The light does not come on
9 2 9 9 2 9
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the
website at www.serviceforce.co.uk
For Customer Service in Ireland please
Check the fuse has not blown.
contact us at the address below:
Ensure that the bulb is correctly fitted.
Electrolux Group (Irl) Ltd
Replace the bulb if it has blown.
5
Long Mile Road
Dublin 12
Check the door light switch is not jammed.
Republic of Ireland
Check the thermostat control knob is turned to the
correct setting relative to ambient conditions.
Telephone : +353 (0)1 4090753
Check the ambient temperature is within the
appliance’s operating limits, please refer to the
installation section in this instruction book.
Relocate the appliance if necessary.
Before calling out an engineer, please ensure you have read the details under the heading ‘Something Not
Working.’
1.
Your name, address and post code
The freezer door will not open
Has door just been opened? If so leave for a few
minutes to allow the air pressure to equalise.
2.
Your telephone number
The compressor runs continously
Adjust the thermostat control knob to give correct
temperature control. See “Setting the temperature”.
3.
Clear and concise details of the fault
4.
The model and serial number of the appliance (found on the rating plate)
5.
The purchase date
The temperature in the fridge or freezer section is
too high
Check that the doors are closed.
Large quantities of food have recently been placed in
the cabinet and/or door is frequently opened.
Check that air vent is not obstructed.
Noise
Refer to normal operating sounds.
Email: [email protected]
When you contact the Service Force Centre you will need to give the following details:
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls.
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your Electrolux appliance or for further information on Electrolux products,
please contact our Customer Care Department by letter or telephone at the address below or visit our website
at www.electrolux.co.uk
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
08705 950 950 *
*
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calls to this number may be recorded for training purposes.
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