Aeg-Electrolux | FM4513K-AN | User manual | Aeg-Electrolux FM4513K-AN User Manual

FM 4513 K-AN
Ceramic hob
Installation and Operating Instructions
Dear Customer,
Please read these user instructions carefully and keep them to refer to
later.
Please pass the user instructions on to any future owner of the appliance.
1
3
2
2
The following symbols are used in the text:
Safety instructions
Warning! Notes that concern your personal safety.
Important! Notes that show how to avoid damage to the appliance.
Useful tips and hints
Environmental information
Contents
Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Safety instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Description of the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooking surface layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Touch Control sensor fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Residual heat indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
6
6
7
7
8
Operating the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching the appliance on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the heat setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching the outside ring on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching the STOP+GO function on and off. . . . . . . . . . . . . . . . . . . . . . . . .
Using the automatic warm-up function . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the child safety device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety cut-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
8
8
9
9
10
11
12
14
Tips on cooking and frying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cookware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Examples of cooking applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
15
15
16
Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
What to do if … . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installing more than one Frontline hob . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Warranty conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service and Spare Parts
30
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3
Operating Instructions
1 Safety instructions
3
5
Please comply with these instructions. If you do not, any damage resulting is not covered by the warranty.
This appliance conforms with the following EU Directives:
– 73/23/EEC dated 19.02.1973 Low Voltage Directive
– 89/336/EEC dated 03.05.1989 EMC Directive inclusive of Amending
Directive 92/31/EEC
– 93/68/EEC dated 22.07.1993 CE Marking Directive
Correct use
• This appliance should be used only for normal domestic cooking and
frying of food.
• The appliance must not be used as a work surface or as a storage surface.
• Additions or modifications to the appliance are not permitted.
• Do not place or store flammable liquids, highly inflammable materials
or fusible objects (e.g. plastic film, plastic, aluminium) on or near the
appliance.
Child safety
• Small children must be kept away from the appliance.
• Only let bigger children work on the appliance under supervision.
• To avoid small children and pets unintentionally switching the appliance on, we recommend activation of the child safety device.
General safety
• The appliance may only be installed and connected by trained, registered service engineers, or competent persons.
• Built-in appliances may only be used after they have been built in to
suitable built-in units and work surfaces that meet standards.
• In the event of faults with the appliance or damage to the glass ceramic (cracks, scratches or splits), the appliance must be switched off
and disconnected from the electrical supply to prevent the possibility
of an electric shock.
• Repairs to the appliance must only be carried out by trained registered service engineers.
4
Safety during use
• Overheated fat and oil can ignite quickly. When cooking with fat or
oil (e.g. frying chips) do not leave the appliance unattended.
• There is the risk of burns from the appliance if used carelessly.
• Remove stickers and film from the glass ceramic.
• Cables from electrical appliances must not touch the hot surface of
the appliance or hot cookware.
• Switch the cooking zones off after each use.
Safety when cleaning
• For cleaning, the appliance must be switched off and cooled down.
• For safety reasons, the cleaning of the appliance with steam jet or
high-pressure cleaning equipment is not permitted.
How to avoid damage to the appliance
• The ceramic glass can be damaged by objects falling onto it.
• The edge of the ceramic glass can be damaged by being knocked by
the cookware.
• Cookware made of cast iron, cast aluminium or with damaged bottoms can scratch the ceramic glass if pushed across the surface.
• Objects that melt and things that boil over can burn onto the ceramic
glass and should be removed straightaway.
• To avoid damaging cookware and glass ceramics, do not allow saucepans or frying pans to boil dry.
• Do not use the cooking zones with empty cookware or without cookware.
5
Description of the Appliance
Cooking surface layout
Single cooking zone
1200W
Double ring cooking zone
700/1700W
Frontline strip
Control panel
Control panel layout
Warm up pilot
STOP+GO pilot
light
light
Heat setting
indicator
Heat setting
selection
STOP+GO
6
Automatic
warm-up func-
Double ring
Heat setting
pilot light
indicator
Warm up
On/Off pilot
Timer indicator
pilot light
light
Timer selection
Timer
Automatic
warm-up
Outer ring
On/Off
On/Off
Heat setting
selection
Touch Control sensor fields
The appliance is operated using Touch Control sensor fields. Functions
are controlled by touching sensor fields and confirmed by displays and
acoustic signals.
Touch the sensor fields from above, without covering other sensor
fields.
Sensor field
Function
On / Off
Switches appliance on and off
Increase settings
To increase heat settings
Reduce settings
To reduce heat settings
Automatic warm-up
function
To switch automatic warm-up
function on/off
Dual zone touch control Switches outside zone
on and off
Timer
Timer selection
Increase settings
To increase Timer time
Reduce settings
To reduce Timer time
Stop+Go
To switch the Keep Warm setting
on/off
Displays
Display
¾
u
Description
Cooking zone is switched off
Keep warm setting
Keep warm setting/STOP+GO
function is set
¿ - Ç Heat settings
Heat setting is set
2 - 6 Heating setting plus
Intermediate heat setting is set
decimal point
e
Fault
Malfunction has occurred
h
Residual heat
Cooking zone is still hot
l
Child safety device
Child safety device is engaged
_
Safety cut-out
Safety cut-out has been activated
7
Residual heat indicator
1
3
Warning! Risk of burns from residual heat. After being switched off,
the cooking zones need some time to cool down. Look at the residual
heat indicator h .
Residual heat can be used for melting and keeping food warm.
Operating the appliance
Switching the appliance on and off
Control panel
3
3
Display
Switch on
Touch
for 2 seconds ¾ / h
Switch off
Touch
for 1 second
h / none
Pilot light
lights up
goes out
After switching on, within approx. 10 seconds a heat setting or a function must be set, otherwise the appliance automatically switches itself
off.
Switching off also works by touching and at the same time. This
applies for all individual functions, for example, ”Switching off the
Timer”.
Selecting the heat setting
8
Control panel
Indicator
To increase
Touch
u to Ç
To decrease
Touch
Ç to ¾
To switch off
Touch
and
at the same time
¾
Switching the outside ring on and off
3
By switching the outside ring on or off, the heating surface can be
matched to the size of the cookware.
Before the outside ring can be switched on, the inside ring must be
switched on.
Double ring cooking zone
Sensor field
Pilot light
To switch on outside ring
Touch
for 1-2 seconds
is lit
To switch off outside ring
Touch
for 1-2 seconds
goes out
Switching the STOP+GO function on and off
The STOP+GO function simultaneously switches all cooking zones that
are switched on to the keep warm setting and then back to the heat
setting that was previously set. This function can be used to briefly interrupt and then continue the cooking process e.g. to take a telephone
call.
3
3
Control panel
Display
To switch
on
Touch STOP+GO
u
To switch
off
Touch STOP+GO
heat setting that was previously set (not automatic
warm up function)
Timer functions are not stopped by STOP+GO.
STOP+GO locks the whole control panel except the sensor field
.
9
Using the automatic warm-up function
All cooking zones are equipped with an automatic warm-up function.
The automatic warm-up function sets the cooking zone to the highest
setting for a certain period of time and then automatically switches
back to the cooking setting that was originally set.
3
Automatic warm-up Sensor field
function
Pilot light
To switch on
Touch
for 1 second
is lit throughout the
automatic warm-up
period
To switch off
Touch
for 1 second
goes out
If during the automatic warm up a higher heat setting is selected, e.g.
from Á to Ã, the automatic warm up is adjusted.
The length of time that the automatic warm up function operates depends on the heat setting selected.
Heat
setting
10
Length of the
Intermediate Length of the
automatic warm up heat
automatic warm
[min:sec]
setting
up [min:sec]
v
0:30
1
1:00
2
1:40
2.
2:40
3
4:50
3.
5:30
4
6:30
4.
8:10
5
10:10
5.
12:20
6
2:00
6.
2:30
7
3:30
8
4:30
9
---
Using the child safety device
3
The child safety device prevents unintentional use of the appliance.
The child safety device can only be switched on and off, if the appliance is switched on, but no cooking zone has a heat setting set.
Activating the child safety device
Step
Control panel
Indicator/Signal
1.
Switch on the appliance
(Do not set a heat setting)
¾
2.
Touch
l
Appliance switches off. The child safety device is switched on.
3
If you want to use a locked cooking zone (indicator l), an acoustic signal sounds.
Overriding the child safety device
The child safety device can be released in this way for a single cooking
session; it remains activated afterwards.
Step
1.
control panel
Switch on the appliance
Indicator/Signal
l
and
touch any one of the acoustic signal
cooking zones
2.
Until the appliance is next switched off, it can be used as normal.
3
After overriding the child safety device, a heat setting or a function
must be set within approx. 10 seconds, otherwise the appliance automatically switches itself off.
Deactivating the child safety device
Step
1.
2.
Control panel
Switch on the appliance
Touch
Indicator/Signal
l
0 lights up
Appliance switches off. The child safety device is switched off.
11
Using the timer
All cooking zones can use each use one of the two timer functions at
the same time.
3
Function
Pre-condition
Outcome after
time has elapsed
Safety cut-out
When a heat setting is
set
Acoustic signal
0 lights up
Cooking zone
switches off
Countdown timer
When cooking zones are
not used
Acoustic signal
0 lights up
If a heat setting is set on this cooking zone in addition to a countdown
timer, the cooking zone is switched off after the time set has elapsed.
Selecting the cooking zone
Step
Control panel
Display
1.
Touch
once
Pilot light for the back
cooking zone flashes
2.
Touch
once
Pilot light for the front
cooking zone flashes
Setting the time
Step
Control panel
1.
Select a cooking Pilot light for the selected cooking
zone
zone flashes
2.
Touch
or
Indicator
0 to 99 minutes
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
3
12
If other timer functions are set, after a few seconds the shortest remaining time of all the timer functions is displayed and the corresponding pilot light flashes.
Switching off the timer function
Step
Control panel
Indicator
1.
Select a cooking Pilot light of the selected cooking
zone
zone flashes more quickly
Remaining time is displayed
2.
Touch
The remaining time counts down to 0.
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Changing the time
Step
Control panel
1.
Selecting a cook- Pilot light of the selected cooking
ing zone
zone flashes more quickly
Remaining time is displayed
2.
Touch
or
Indicator
01 to 99 minutes
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Displaying the time remaining for a cooking zone
Step
Control panel field
Display
1.
Select cooking
zone
Pilot light of the cooking zone selected flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
Step
Control panel field
Acoustic signal
1.
Touch
Acoustic signal to acknowledge.
Acoustic signal stops.
13
Safety cut-out
Cooking surface
• If after switching on the cooking surface, a heat setting is not set for
a cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.
• If one or more sensor fields are covered for longer than approx. 10
seconds, e.g. by a pan placed upon it, a signal sounds and the cooking
surface switches off automatically.
• If all cooking zones are switched off, the cooking surface automatically switches itself off after approx. 10 seconds.
3
Control panel
Moisture (e.g. a wet cloth) or liquid boiling over onto the control panel
immediately switches all cooking zones off.
Cooking zones
• If one of the cooking zones is not switched off after a certain time, or
if the heat setting is not modified, the relevant cooking zone switches
off automatically. _ is displayed. Before being used again, the cooking zone must be set to 0.
14
Heat setting
Switches off after
V, 1 - 2
6 hours
3 - 4
5 hours
5
4 hours
6 - 9
1.5 hours
Tips on cooking and frying
3
Information about acrylamides
According to the latest scientific research, intensive browning of food,
especially in products containing starch, may present a health risk due
to acrylamide. Therefore we recommend cooking at low temperatures
and not browning foods too much.
Cookware
• You can recognise good cookware from the bottoms of the pans. The
bottom should be as thick and flat as possible.
• Cookware made of enamelled steel or with aluminium or copper bottoms can leave discolourations on the ceramic glass surface which are
difficult or impossible to remove.
Energy saving
2
2
2
2
Always place cookware on the cooking zone before it is switched on.
If possible, always place lids on the
pans.
Switch cooking zones off before the
end of the cooking time, to take advantage of residual heat.
Bottom of pans and cooking zones
should be the same size.
15
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
setting
Cooking
process
0
V
Cook time
Tips/Hints
Off position
Keeping
food
warm
Keeping cooked foods
warm
as required
Cover
Melting
Hollandaise sauce,
melting butter, chocolate,
gelatine
5-25 mins.
Stir occasionally
Solidifying
Fluffy omelettes, baked
eggs
10-40 mins.
Cook with lid on
1-2
Simmering rice and milkAdd at least twice as
based dishes
much liquid as rice, stir
25-50 mins.
Heating up ready-cooked
milk dishes part way
meals
through cooking
2-3
Simmering
3-4
Steaming Steaming vegetables, fish
20-45 mins.
Braising
Braising meat
With vegetables add
only a little liquid (a
few tablespoons)
Steaming potatoes
20-60 mins.
Use only a little liquid,
e. g.: max. ¼ l water
for 750 g of potatoes
Cooking larger quantities
of food, stews and soups
60-150
mins.
Up to 3 l liquid plus ingredients
6-7
Gentle
frying
Frying escalope, veal cordon bleu, cutlets, rissoles,
sausages, liver, roux, eggs,
pancakes, doughnuts
as required
Turn halfway through
cooking
7-8
Heavy
frying
Hash browns, loin steaks,
steaks, Flädle (pancakes
for garnishing soup)
5-15 mins.
per pan
Turn halfway through
cooking
9
Boiling
Searing
Deep frying
4-5
16
suitable for
Boiling
Boiling large quantities of water, cooking pasta, searing meat
(goulash, pot roast), deep frying chips
Cleaning and care
1
1
1
Take care! Risk of burns from residual heat.
Important Sharp objects and abrasive cleaning materials will damage
the appliance. Clean with water and washing up liquid.
Important Residues from cleaning agents will damage the appliance.
Remove residues with water and washing up liquid.
Cleaning the appliance after each use
1. Wipe the appliance with a damp cloth and a little washing up liquid.
2. Rub the appliance dry using a clean cloth.
Removing deposits
1. Place the scraper on the glass ceramic surface at an angle.
2. Remove residues by sliding the blade over the surface.
3. Wipe the appliance with a damp cloth and a little washing up liquid.
4. Rub the appliance dry using a clean cloth.
Remove
Type of dirt
imme- when the appliance has
diately
cooled down
sugar, food containing sugar
yes
---
plastics, tin foil
yes
---
limescale and water rings
---
yes
fat splashes
---
yes
shiny metallic discolorations
---
yes
using
a scraper*
cleaner for glass ceramic or stainless
steel*
*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialist shops,
supermarkets, the parts department of your local Service Force Centre or from
www.shop.electrolux.co.uk
3
3
Remove stubborn residues with a cleaner for glass ceramic or stainless
steel.
Scratches or dark stains on the glass ceramic that cannot be removed
do not however affect the functioning of the appliance.
17
Removable Frontline strip
The aluminium Frontline strip fastens on by means of magnets. It is
easy to remove by hand and can be cleaned with detergent. Please do
not use any scouring agents or sponges that scratch. Do not clean the
strip in the dishwasher.
What to do if …
Problem
The cooking zones will not
switch on or are not functioning
Possible cause
Remedy
More than 10 seconds have Switch the appliance on
passed since the appliance again.
was switched on
The child safety device is
switched on l
Deactivate the child safety
device (See the section
“Child safety device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
The sensor fields are partly Remove the cloth or the
covered by a damp cloth or liquid.
with liquid
Switch the appliance on
again.
Safety cut-out has been
triggered
Switch the appliance on
again
STOP+GO is activated u
Switching off STOP+GO
The residual heat indicator The cooking zone was only If the cooking zone is supis not displaying anything on for a short time and is posed to be hot, call your
therefore not hot
local Service Force Centre.
The automatic warm-up
function is not switching
itself on
The highest heat setting is
set Ç
The highest heat setting
has the same power as the
automatic warm-up function
e and number are dis-
Electronics fault
Disconnect the appliance
from the electrical supply
for a few minutes (Take the
fuse out of the house’s wiring system)
If after switching on again,
e is displayed again, call
the customer service department
played
18
1
3
If you are unable to remedy the problem by following the above
suggestions, please contact your local Service Force Centre.
Warning! Repairs to the appliance are only to be carried out by qualified service engineers. Considerable danger to the user may result from
improper repairs.
If the appliance has been wrongly operated, the visit from the service
technician or dealer may not take place free of charge, even during the
warranty period.
Disposal
2
2
Packaging material
The packaging materials are environmentally friendly and can be recycled. The plastic components are identified by markings, e.g. >PE<,
>PS<, etc. Please dispose of the packaging materials in the appropriate
container at your local waste disposal facilities.
Old appliance
W
The symbol
on the product or on its packaging indicates that this
product may not be treated as household waste. Instead it shall be
handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city
office, your household waste disposal service or the shop where you
purchased the product.
19
Installation Instructions
Safety instructions
1
1
20
The laws, ordinances, directives and standards in force in the country of
use are to be followed (safety regulations, proper recycling in accordance with the regulations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided by the installation, for example
drawers may only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture
using a suitable sealant.
The sealant seals the appliance to the work top with no gap.
Avoid installing the appliance next to doors and under windows. Otherwise hot cookware may be knocked off the rings when doors and windows are opened.
WARNING!
Risk of injury from electrical current.
• The electrical mains terminal is live.
• Observe connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection through correct installation by a qualified electrician.
• The appliance must be connected to the electrical supply by a qualified electrician.
IMPORTANT!
Risk of injury from electrical current.
Loose and inappropriate plug and socket connections can make the terminal overheat.
• Have the clamping joints correctedly installed by a qualified electrician.
• Use strain relief clamp on cable.
• In the event of single-phase or two-phase connection, the appropriate mains cable of type H05BB-F Tmax 90° (or higher) must be used.
• If this appliance’s mains cable is damaged, it must be replaced by a
special cable (type H05BB-F Tmax 90°; or higher). Please contact your
local Service Force Center for further advice.
A device must be provided in the electrical installation which allows the
appliance to be disconnected from the mains at all poles with a contact
opening width of at least 3 mm
Suitable isolation devices include line protecting cut-outs, fuses (screw
type fuses are to be removed from the holder), earth leakage trips and
contactors.
21
Assembly
22
23
24
Installing more than one Frontline hob
3
Additional parts: cross bar(s), heat resistant silicon, rubber block, shaving blade.
Only use special heat-resistant silicon.
Cut-out section
Distance from the wall: at least 50 mm
Depth:490 mm
Width: The widths of all appliances to be built-in are added together,
minus 20 mm (see also “Overview of all appliance widths”)
Example:
Installing more than one appliance
1. Work out the size of the cut-out section and saw it out.
2. Remove Frontline strip from the appliances by hand (magnetic fastening).
3. Lay the appliances one at a time on something soft (for example a
blanket) with the underside facing upwards.
4. Screw / clip fixing plates / retaining grips into the appropriate holes in
the protective boxes.
25
5. Place first appliance in the cut-out. Lay connecting cross bar in the
cut-out and push up halfway against the appliance.
6. Put silicon on the appliance corners that will touch one another. Put
silicon on the end of the cross bar.
7. Loosely screw in fixing plates / retaining grips from below on the worktop and on the connecting cross bar.
26
8. Place Frontline strips on the appliances. Check that the Frontline strips
are in line with one another.
9. Tighten the fixing plate / retaining grip screws.
10. Inject a line of silicon into the gap between the appliances.
11. Dampen silicon line with a little soapy water.
12. Press rubber block hard against the glass ceramic and draw it slowly
along the gap.
13. Leave silicon until the next day to harden.
14. Carefully remove projecting silicon with a shaving blade.
15. Clean glass ceramic thoroughly.
16. Replace Frontline strips.
27
Overview of all appliance widths
180 mm
Worktop-mounted cooker hood
360 mm
Glass ceramic cooking surface with 2 radiation cooking zones
Glass ceramic cooking surface with 2 induction cooking zones
Gas hob with 2 burners
Grill
Grill/Deep fat fryer
Wok
580 mm
Glass ceramic cooking surface with 4 radiation cooking zones
Gas hob with 4 burners
720 mm
Glass ceramic cooking surface with 4 radiation cooking zones
Glass ceramic cooking surface with 4 induction cooking zones
Gas hob with 4 burners
28
Rating Plate
ELECTROLUX
2.9 kW
941 177 511
230 V
50 Hz
HFC 236
FM4513K-AN
29
Warranty conditions
Great Britain
Standard guarantee conditions
We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we
will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage
on condition that:
• The appliance has been correctly installed and used only on the electricity or gas supply stated
on the rating plate.
• The appliance has been used for normal domestic purposes only, and in accordance with the
manufacturer's operating and maintenance instructions.
• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any
person not authorised by us.
• All service work under this guarantee must be undertaken by a Service Force Centre. Any appliance or defective part replaced shall become the Company's property.
• This guarantee is in addition to your statutory and other legal rights.
• Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available
outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
• Damage or calls resulting from transportation, improper use or neglect, the replacement of any
light bulbs or removable parts of glass or plastic.
• Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus those which are subject
to rental agreements.
• Products of AEG manufacture which are not marketed by AEG.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to
your new home subject to the following qualifications:
• The guarantee starts from the date you first purchased your product.
• The guarantee is for the same period and to the same extent for labour and parts as exists in
the new country of use for this brand or range of products.
• This guarantee relates to you and cannot be transferred to another user.
• Your new home is within the European Community (EC) or European Free Trade Area.
• The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household.
• The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your
move and able to look after you and your appliances.
France
Germany
Italy
Sweden
UK
30
Senlis
Nürnberg
Pordenone
Stockholm
Luton
+33 (0) 3 44 62 29 29
+49 (0) 800 234 7378
+39 (0) 800 117511
+46 (0) 8 672 5360
+44 (0) 8705 350 350
Service and Spare Parts
If the event of your appliance requiring service, or if you wish to purchase spare parts, please contact Service Force by telephoning:
0870 5 929 929
Your telephone call will be automatically routed to the Service Force
Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the website at
www. serviceforce.co.uk
Before calling out an engineer, please ensure you have read the details
under the heading „What to do if...“
When you contact the Service Force Centre you will need to give the
following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating
plate)
5. The purchase date.
Please note that a valid purchase receipt or guarantee documentation is
required for in-guarantee service
calls.
Customer Care
For general enquiries concerning
your AEG appliance, or for further
information on AEG products please
contact our Customer Care Department by letter or telephone at the
address below or visit our website at www.aeg.co.uk.
Customer Care Department For Customer Service in the Republic
of Ireland please contact us at the adMajor Appliances
dress below:
AEG Domestic Appliances
AEG/ Electrolux Group (Ire) Ltd
Addington Way
Long Mile Road/ Dublin 12
Luton
Republic of Ireland
Bedfordshire, LU4 9QQ
Tel: 08705 350350 (*)
Tel: +353 (0) 1 4090754
Email: service.eid@electrolux.ie
(*) Calls may be recorded for training purposes
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From the Electrolux Group. The world´s No.1 choice.
The Electrolux Group is the world´s largest producer of powered appliances for kitchen, cleaning and outdoor
use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines,
vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more
than 150 countries around the world.
AEG Hausgeräte GmbH
Postfach 1036
D-90327 Nürnberg
http://www.aeg-electrolux.de
© Copyright by AEG
315 821 713-A-230106-01
Subject to change without notice
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