Aeg AHB93321LW User Manual
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AEG AHB93321LW is a spacious chest freezer with a 245 L capacity, ideal for storing large quantities of frozen food. It features a fast freeze function to quickly freeze fresh food, preserving its nutrients and flavor. The digital display allows for precise temperature control, and the high-temperature alarm ensures your food stays frozen safely. The child lock prevents accidental changes to the settings, while the reversible door hinge provides flexible installation options.
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AHB93321LW USER MANUAL EN User Manual Chest Freezer 2 www.aeg.com CONTENTS 1. SAFETY INFORMATION............................................................................................. 2 2. SAFETY INSTRUCTIONS.............................................................................................4 3. OPERATION.................................................................................................................6 4. DAILY USE.................................................................................................................... 8 5. HINTS AND TIPS........................................................................................................10 6. CARE AND CLEANING.............................................................................................10 7. TROUBLESHOOTING............................................................................................... 11 8. INSTALLATION..........................................................................................................14 9. TECHNICAL DATA.................................................................................................... 15 10. ELECTROLUX / AEG MAJOR APPLIANCES - WARRANTY CONDITIONS........16 FOR PERFECT RESULTS Thank you for choosing this AEG product. We have created it to give you impeccable performance for many years, with innovative technologies that help make life simpler features you might not find on ordinary appliances. Please spend a few minutes reading to get the very best from it. Visit our website for: Get usage advice, brochures, trouble shooter, service information: www.aeg.com/webselfservice Register your product for better service: www.registeraeg.com Buy Accessories, Consumables and Original spare parts for your appliance: www.aeg.com/shop CUSTOMER CARE AND SERVICE Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number. The information can be found on the rating plate. Warning / Caution-Safety information General information and tips Environmental information Subject to change without notice. 1. SAFETY INFORMATION Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or ENGLISH 3 usage. Always keep the instructions in a safe and accessible location for future reference. 1.1 Children and vulnerable people safety • • • • • • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away unless continuously supervised. Children of less than 3 years of age should be kept away unless continuously supervised. Do not let children play with the appliance. Children shall not carry out cleaning and user maintenance of the appliance without supervision. Keep all packaging away from children and dispose of it appropriately. 1.2 General Safety • • • • • This appliance is intended to be used in household and similar applications such as: – Farm houses; staff kitchen areas in shops, offices and other working environments – By clients in hotels, motels, bed and breakfast and other residential type environments Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. Do not damage the refrigerant circuit. Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer. 4 www.aeg.com • • • • Do not use water spray and steam to clean the appliance. Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance. If the supply cord is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons in order to avoid a hazard. 2. SAFETY INSTRUCTIONS 2.1 Installation WARNING! Only a qualified person must install this appliance. • Remove all the packaging and the transit bolts. • Do not install or use a damaged appliance. • Follow the installation instructions supplied with the appliance. • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear. • Make sure the air can circulate around the appliance. • At first installation or after reversing the door wait at least 4 hours before connecting the appliance to the power supply. This is to allow the oil to flow back in the compressor. • Before carrying out any operations on the appliance (e.g. reversing the door), remove the plug from the power socket. • Do not install the appliance close to radiators or cookers, ovens or hobs. • Do not install the appliance where there is direct sunlight. • Do not install this appliance in areas that are too humid or too cold. • When you move the appliance, lift it by the front edge to avoid scratching the floor. 2.2 Electrical connection WARNING! Risk of fire and electric shock. • The appliance must be earthed. • Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply. • Always use a correctly installed shockproof socket. • Do not use multi-plug adapters and extension cables. • Make sure not to cause damage to the electrical components (e.g. mains plug, mains cable, compressor). Contact the Authorised Service Centre or an electrician to change the electrical components. • The mains cable must stay below the level of the mains plug. • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation. • Do not pull the mains cable to disconnect the appliance. Always pull the mains plug. 2.3 Use WARNING! Risk of injury, burns, electric shock or fire. ENGLISH • Do not change the specification of this appliance. • Do not put electrical appliances (e.g. ice cream makers) in the appliance unless they are stated applicable by the manufacturer. • Be careful not to cause damage to the refrigerant circuit. It contains isobutane (R600a), a natural gas with a high level of environmental compatibility. This gas is flammable. • If damage occurs to the refrigerant circuit, make sure that there are no flames and sources of ignition in the room. Ventilate the room. • Do not let hot items to touch the plastic parts of the appliance. • Do not put soft drinks in the freezer compartment. This will create pressure on the drink container. • Do not store flammable gas and liquid in the appliance. • Do not put flammable products or items that are wet with flammable products in, near or on the appliance. • Do not touch the compressor or the condenser. They are hot. • Do not remove or touch items from the freezer compartment if your hands are wet or damp. • Do not freeze again food that has been thawed. • Obey the storage instructions on the packaging of frozen food. 2.4 Internal lighting WARNING! Risk of electric shock. • The type of lamp used for this appliance is for household appliances only. Do not use it for house lighting. 2.5 Care and cleaning WARNING! Risk of injury or damage to the appliance. 5 • Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket. • This appliance contains hydrocarbons in the cooling unit. Only a qualified person must do the maintenance and the recharging of the unit. • Regularly examine the drain of the appliance and if necessary, clean it. If the drain is blocked, defrosted water collects in the bottom of the appliance. 2.6 Service • To repair the appliance contact an Authorised Service Centre. • Use original spare parts only. 2.7 Disposal WARNING! Risk of injury or suffocation. • Disconnect the appliance from the mains supply. • Cut off the mains cable and discard it. • Remove the door to prevent children and pets to be closed inside of the appliance. • The refrigerant circuit and the insulation materials of this appliance are ozone-friendly. • The insulation foam contains flammable gas. Contact your municipal authority for information on how to discard the appliance correctly. • Do not cause damage to the part of the cooling unit that is near the heat exchanger. 6 www.aeg.com 3. OPERATION 3.1 Control panel 1 2 3 4 5 1 ON/OFF button 2 Temperature regulation button 3 Display 4 Mode button 5 OK button 3.2 Display 3.3 Switching on Plug in the appliance into the power outlet. Alarm indicator ON/OFF indicator When the FROSTMATIC function is on, this indicator flashes. Negative temperature indicator Temperature indicator Timer function ChildLock function FROSTMATIC function DrinksChill function EcoMode function The list of functions shows all the possible options. Depending on the appliances individual specifications, the number of icons shown on the display may differ. 1. If the display is not illuminated, press the ON/OFF button. As soon as the appliance is turned on, it is in alarm mode. The temperature flashes and a buzzer sounds. 2. To turn off the buzzer, press the OK button. (also see the section on "High temperature alarm") The icon flashes and the indicator shows the warmest temperature reached. For a correct storage of the food select the EcoMode function that guarantee the following temperature of -18°C in the freezer is set. Wait until the inside compartment temperature reaches -18°C, before putting the goods in the freezer compartment. To select a different temperature see "Temperature regulation". 3.4 Switching off To switch off the appliance, press the ON/OFF button for more than 1 second. A countdown from 3 -2 -1 will be shown. ENGLISH WARNING! Do not place any object on the control panel as it may accidentally switch off the freezer. For a prolonged life of the appliance do not switch the freezer on and off within 10 minutes. 3.5 Temperature regulation The temperature can be regulated between -15°C and -24°C. We suggest setting the internal temperature to approximately -18°C, which guarantees proper freezing and conservation of the frozen foods. The default set temperature is -18°C. To change the temperature setting: 1. Press the temperature regulation button so the current temperature setting flashes on the indicator. 2. Press the temperature regulation button again to change the temperature. 3. Press the OK button to confirm. The temperature indicator shows the set temperature. The set temperature will be reached within 24 hours. After a long period of non-operation it is not necessary to set the temperature again because it remains stored. 3.6 High temperature alarm An increase in the temperature (for example due to a power failure) is indicated by flashing of the alarm and temperature indicators, and sounding of the buzzer. The highest temperature reached in the compartment appears on the indicator for a few seconds. Then the display shows the set temperature again. The alarm indicator continues to flash until normal conditions are restored. To reset the alarm press OK button. The buzzer will switch off. 7 3.7 FROSTMATIC function The FROSTMATIC function accelerates the freezing of fresh food and, at the same time, protects foodstuffs already stored from undesirable warming. Activate the FROSTMATIC function at least 24 hours before placing the food to be frozen in the freezer compartment. 1. To activate the FROSTMATIC function, press the Mode button (several times if necessary) until the corresponding icon appears . 2. Confirm the choice by pressing the OK button within few seconds. will You will hear the buzzer and the remain on the display. This function stops automatically after 52 hours. It is possible to deactivate the function at any time by pressing the Mode button until the corresponding icon will flash and then the OK button. 3.8 ChildLock function 1. The Child Lock function is activated by pressing the Mode button (several times if necessary). The corresponding icon appears . 2. Confirm the choice by pressing the OK button within a few seconds. You will hear the buzzer and the icon remains lighted. In this condition any possible operation through the keys does not cause any change as long as this function is activated. It is possible to de-activate the function at any time by pressing the Mode button until the corresponding icon will flash and then the OK button. 3.9 DrinksChill function The DrinksChill function is to be used as a safety warning when placing bottles in the freezer compartment. 1. Activate by pressing the Mode button (several times if necessary) until the corresponding icon appears . 2. Confirm the choice by pressing the OK button within a few seconds. 8 www.aeg.com You will hear the buzzer and the icon appears. 3. Press the Temperature regulation button to change the timer value from default 30 min. The timer can be changed from 1 to 90 min. At the end of the selected time there are the following indications: • on the indicator flashing; • the icon the symbol flashing; • the icon flashing; • sounding of an acoustic alarm until the OK button is pressed. At this point bear in mind to remove the drinks contained in the freezer compartment. It is possible to deactivate the function at any time by pressing the Mode button until the corresponding icon will flash and then the OK button. 3.10 EcoMode function In this condition the chosen temperatures are automatically set (-18°C) for the best conditions for storing food. 1. The EcoMode function is activated by pressing the Mode button (several times if necessary) or setting the temperature at -18°C. The corresponding icon appears . 2. You must confirm the choice by pressing the OK button within a few seconds. You will hear the buzzer and the icon remains lighted. It is possible to de-activate the function at any time by changing the selected temperature in the compartment. 4. DAILY USE WARNING! Refer to Safety chapters. 4.1 Freezing fresh food The freezer compartment is suitable for freezing fresh food and storing frozen and deep-frozen food for a long time. The maximum amount of food that can be frozen in 24 hours is specified on the rating plate (refer to "Technical data"). The freezing process lasts 24 hours: during this period do not add other food to be frozen. 4.2 Storage of frozen food When first starting-up or after a period out of use, before putting the products in the compartment let the appliance run at least 2 hours on the higher settings. CAUTION! In the event of accidental defrosting, for example due to a power failure, if the power has been off for longer than the value shown in the technical characteristics chart under "rising time", the defrosted food must be consumed quickly or cooked immediately and then refrozen (after cooling). 4.3 Opening and closing the lid CAUTION! Never pull the handle with immense force. As the lid is equipped with a tightly closing seal, it is not easy to reopen it shortly after closing (due to the vacuum formed inside). Wait for few minutes before reopening the appliance. The vacuum valve will help you to open the lid. ENGLISH 4.4 Security lock The freezer is equipped with a special lock in order to avoid accidental locking. The lock is designed in such manner that you can turn the key and thus close the lid only if you previously push the key into the lock. 9 The numbers indicate storage times in months for the appropriate types of frozen goods. Whether the upper or lower value of the indicated storage time is valid depends on the quality of the foods and treating before freezing. 1. To lock the freezer, push the key into the lock gently and turn the key clockwise towards the symbol . 2. To open the freezer, push the key into the lock gently and turn the key counter-clockwise towards the symbol . Spare keys are available at the local Authorised Service Centre. 4.8 Storage baskets Hang the baskets on the upper edge of the freezer (A) or place them inside the freezer (B). Turn and fix the handles for these two positions as shown in the picture. A B WARNING! Keep the keys well away from children. Make sure to remove the key from the lock before you discard the old appliance. 4.5 Low frost system The appliance is equipped with Low frost system (you can see a valve inside the freezer in the backside) what reduces icebuild-up in the chest freezer by up to 80 percent. The following pictures show how many baskets can be placed inside the various freezer models. The baskets will slide into each other. 946 1061 1201 230 4.6 Plastic low divider With the low divider you can have a better use of the space above the compressor. The space formed this way will allow you to store small food packs that can be found more easily. The separator may also be used as a tray at the time of defrosting the freezer. 4.7 Freezing Calendar The symbols show different types of frozen goods. 200 1336 1611 You can purchase additional baskets from your local Authorised Service Centre. 10 www.aeg.com 5. HINTS AND TIPS WARNING! Refer to Safety chapters. 5.1 Hints for freezing To help you make the most of the freezing process, here are some hints: • The maximum quantity of food which can be frozen in 24 hours is shown on the rating plate. • The freezing process takes 24 hours. No further food to be frozen should be added during this period. • Freeze only top quality, fresh and thoroughly cleaned foodstuffs. • Prepare food in small portions to enable it to be rapidly and completely frozen and to make it possible subsequently to thaw only the quantity required. • Wrap up the food in aluminium foil or polythene and make sure that the packages are airtight. • Do not allow fresh, unfrozen food to touch food which is already frozen, thus avoiding a rise in temperature of the latter. • Lean foods store better and longer than fatty ones; salt reduces the storage life of food. • Water ices, if consumed immediately after removal from the freezer compartment, can possibly cause the skin to be freeze burnt. • It is advisable to show the freezing in date on each individual pack to enable you to keep tab of the storage time. 5.2 Hints for storage of frozen food To obtain the best performance from this appliance, you should: • make sure that the commercially frozen foodstuffs were adequately stored by the retailer; • be sure that frozen foodstuffs are transferred from the store to the freezer in the shortest possible time; • not open the lid frequently or leave it open longer than absolutely necessary. • Once defrosted, food deteriorates rapidly and cannot be refrozen. • Do not exceed the storage period indicated by the food manufacturer. 6. CARE AND CLEANING WARNING! Refer to Safety chapters. 6.1 Cleaning the interior Before using the appliance for the first time, the interior and all internal accessories should be washed with lukewarm water and some neutral soap to remove the typical smell of a brandnew product, then dried thoroughly. CAUTION! Do not use detergents, abrasive powders, chlorine or oil-based cleaners as they will damage the finish. 6.2 Periodic cleaning CAUTION! Unplug the appliance before carrying out any maintenance operation. Do not use detergents, abrasive products, highly perfumed cleaning products or wax polishes to clean the inner side of the appliance. Prevent damage to the cooling system. There is no need to clean the compressor area. 1. Switch off the appliance. ENGLISH 2. Regularly clean the appliance and the accessories with warm water and neutral soap. Clean the lid seal carefully. 3. Fully dry the appliance. 4. Connect the mains plug to the mains socket. 5. Switch on the appliance. 6.3 Defrosting the freezer CAUTION! Never use sharp metal tools to scrape off frost as you could damage the appliance. Do not use a mechanical device or any artificial means to speed up the thawing process other than those recommended by the manufacturer. A temperature rise of the frozen food packs, during defrosting, may shorten their safe storage life. Defrost the freezer when the frost layer reaches a thickness of about 10-15 mm. The amount of frost on the walls of the appliance will be increased by the high level of the outer environment humidity and if the frozen food is not wrapped properly. The best time to defrost the freezer when it contains no or only a little food. 11 1. Switch off the appliance. 2. Remove any stored food, wrap it in several layers of newspaper and put it in a cool place. 3. Leave the lid open , remove the plug from the defrost water drain and collect all defrost water on a tray. 4. When defrosting is completed, dry the interior thoroughly and refit the plug. 5. Switch on the appliance. 6. Set the temperature regulator to obtain the maximum coldness and run the appliance for two or three hours using this setting. 7. Reload the previously removed food into the compartment. 6.4 Periods of non-operation When the appliance is not in use for long periods, take the following precautions: 1. Switch off the appliance and disconnect the appliance from electricity supply. 2. Remove all food 3. Defrost and clean the appliance and all accessories. 4. Leave the lid open to prevent unpleasant smells. If the cabinet will be kept on, ask somebody to check it once in a while to prevent the food inside from spoiling in case of a power failure. 7. TROUBLESHOOTING WARNING! Refer to Safety chapters. 7.1 What to do if... Problem Possible cause Solution The appliance does not operate. The appliance is switched off. Switch on the appliance. The mains plug is not connected to the mains socket correctly. Connect the mains plug to the mains socket correctly. 12 www.aeg.com Problem The appliance is noisy. Possible cause Solution There is no voltage in the mains socket. Connect to a different electrical mains socket. Contact a qualified electrician. The appliance is not suppor- Check if the appliance ted properly. stands stable. Audible or visual alarm is on. The cabinet has been recently switched on or the temperature in the appliance is too high. Refer to "High Temperature Alarm" and if the problem still occurs contact the nearest Authorized Service Centre. Large quantities of food to be frozen were inserted at the same time. Wait a few hours and then check the temperature again. The lid has been left open for a long time. Open the lid only if necessary. Power indicator light is flash- An error has occurred in Contact the nearest Authoring. measuring the temperature ized Service Centre. or the appliance is not working properly. The lid doesn't close completely. Food packages are blocking the lid. Arrange the packages in the right way, see the sticker in the appliance. There is excessive frost. Eliminate excess frost. The lid gaskets are dirty or sticky. Clean the lid gaskets. The valve is blocked. Check the valve. The lamp does not work. The lamp is defective. Refer to "Replacing the lamp". The compressor operates continually. Temperature is set incorrect- Refer to "Operation" chaply. ter. The lid is difficult to open. Large quantities of food to be frozen were inserted at the same time. Wait a few hours and then check the temperature again. The room temperature is too Refer to climate class chart high. on the rating plate. Food placed in the appliance was too warm. Allow food to cool to room temperature before storing. The lid is not closed properly. Check if the lid closes well and the gaskets are undamaged and clean. ENGLISH Problem There is too much frost and ice. Possible cause Solution The FROSTMATIC function is switched on. Refer to "FROSTMATIC function". 13 The lid is not closed correct- Refer to "Opening and closly or the gasket is deformed/ ing the lid". dirty. The water drainage plug is not correctly positioned. Position the water drainage plug in the correct way. Temperature is set incorrect- Refer to "Operation" chaply. ter. The compressor does not start immediately after pressing the FROSTMATIC, or after changing the temperature. This is normal, no error has occurred. The compressor starts after a period of time. Temperature cannot be set. The FROSTMATIC function is switched on. Refer to "FROSTMATIC function". The temperature in the appliance is too low/too high. The temperature regulator is Set a higher/lower temperanot set correctly. ture. The lid is not closed correctly. Refer to "Opening and closing the lid". The products' temperature is too high. Let the product temperature decrease to room temperature before storage. Many products are stored at the same time. Store less products at the same time. The thickness of the frost is greater than 4-5 mm. Defrost the appliance. The lid has been opened often. Open the lid only if necessary. The FROSTMATIC function is switched on. Refer to "FROSTMATIC function". Products to be frozen are placed too closely to each other. Make sure that there is cold air circulation in the appliance. 7.2 Customer Service If your appliance is still not working properly after making the above checks, contact the nearest Authorised Service Centre. To obtain fast service, it is essential that when you apply for it you specify the model and serial number of your appliance which can be found either on the guarantee certificate or on the rating plate located on the external right side of the appliance. 14 www.aeg.com 7.3 Replacing the lamp The appliance is equipped with a longlife LED interior light. It is strongly recommended to use original spare parts only. Use LED bulbs (E14 base) only. The maximum power is shown on the lamp unit. 1. Disconnect the mains plug from the mains socket. 2. Replace the used lamp with a new lamp of the same power and specifically designed for household appliances (the maximum power is shown on the lamp cover). 3. Connect the mains plug to the mains socket. 4. Open the lid. Make sure that the lamp comes on. WARNING! Do not remove the lamp cover at the time of replacement. Do not operate the freezer if the lamp cover is damaged or missing. 8. INSTALLATION WARNING! Refer to Safety chapters. 8.1 Positioning This appliance can be installed in a dry, well ventilated indoor where the ambient temperature corresponds to the climate class indicated on the rating plate of the appliance: Climate class Ambient temperature SN +10°C to + 32°C N +16°C to + 32°C ST +16°C to + 38°C T +16°C to + 43°C Some functional problems might occur for some types of models when operating outside of that range. The correct operation can only be guaranteed within the specified temperature range. If you have any doubts regarding where to install the appliance, please turn to the vendor, to our customer service or to the nearest Authorised Service Centre. The plug should be accessible after installation. 8.2 Electrical Connection CAUTION! Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person. ENGLISH WARNING! This appliance must be earthed. The manufacturer declines any liability should these safety measures not be observed. The wires in the mains lead are coloured in accordance with the following code: A B 15 symbol or coloured green and yellow. 2. Connect the wire coloured blue to the terminal either marked with the letter “N“ or coloured black. 3. Connect the wire coloured brown to the terminal either marked with the “L“ or coloured red. 4. Check that no cut, or stray strands of wire is present and the cord clamp (E) is secure over the outer sheath. Make sure the electricity supply voltage is the same as that indicated on the appliance rating plate. 5. Switch on the appliance. The appliance is supplied with a 13 amp fuse (B). In the event of having to change the fuse in the plug supplied, a 13 amp ASTA approved (BS 1362) fuse must be used. WARNING! A cut off plug inserted into a 13 amp socket is a serious safety (shock) hazard. Ensure that it is disposed of safely. C E 8.3 Ventilation requirements D • A - green and yellow: Earth • C - brown: Live • D - blue: Neutral As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: 1. Connect the wire coloured green and yellow to the terminal marked either with the letter “E“ or by the earth The airflow behind the appliance must be sufficient. 1. Put the freezer in horizontal position on a firm surface. The cabinet must be on all four feet. 2. Make sure that the clearance between the appliance and rear wall is 5 cm. 3. Make sure that the clearance between the appliance and the sides is 5 cm. 9. TECHNICAL DATA 9.1 Technical data Height mm 876 Width mm 1611 Depth mm 667,5 Rising time Hours 58 16 www.aeg.com Voltage Volts 230 - 240 Frequency Hz 50 The technical information is situated in the rating plate (on the external side of the appliance) and in the energy label. 10. ELECTROLUX / AEG MAJOR APPLIANCES WARRANTY CONDITIONS For domestic use only. Not for commercial or industrial use. Any alteration or modification of the equipment voids the warranty. Failure to use a certified electrician or Electrolux authorised service agent or genuine parts for installation or service voids the warranty. 1. Electrolux / AEG warrants the equipment against defective material or faulty manufacture, provided it is used for domestic purposes only, for a period of 36 (thirty six) months, from the date of purchase by the original retail purchaser. This warranty only applies to Electrolux and AEG large appliances. 2. a. In the first 6 (six) months from date of purchase, for valid warranty claims, collection, return and installation (Built-in and gas appliances) of the appliance will be free of charge within South Africa if installed by an authorized Electrolux service agent. b. For the remainder of the warranty period where the repaired appliance is used or installed more than 50 kilometres from the nearest Electrolux service agent or elsewhere in South Africa, travel costs to the place of use or installation shall be for the account of the purchaser. 3. This warranty is given on condition that only labour, parts and accessories supplied by authorised agents are at all times used in connection with the appliance, including the installation thereof, and that an authorised Electrolux service agent installs and/or services the appliance. 4. Electrolux shall not be responsible for damage of any kind resulting from electricity fluctuations, faults in the building wiring, faulty installations, and improper use of controls or failure to use the appliance in accordance with the operating instructions and/or general misuse and/or abuse, or if not used for domestic purposes only, or for damage caused by a superior force (vis maior). Any repair or tampering by an unauthorised person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorised agents, or alterations or modification to the equipment, shall render the warranty null and void. 5. After the first 6 (six) months from the date of purchase, this warranty does not apply to light bulbs, loose glass, glass oven doors and enamelled surfaces, filters and other parts subject to wear and tear or discolouring, as well as damage caused by abrasive and highly concentrated cleaners and/or cleaning materials or cleaners prohibited by the user manual. 6. Electrolux shall not be responsible in terms of this warranty for the replacement or repair of any part of the equipment which may have been damaged in transit if delivery is ENGLISH undertaken by any party other than Electrolux or an authorised agent. 7. All gas appliances are to be installed by a gas installer, registered with SAQCC GAS. Electrical appliances are to be installed by a qualified electrician who is an authorised service agent or assisted by an authorised service agent from who proof of installation will be required. 8. Repairs carried out under warranty have a guarantee period of 3 (three) months on the parts and labour supplied to repair the unit and does not extend the warranty nor does it start a new warranty. Parts removed during guarantee repairs become the property of Electrolux. 9. After expiry of 6 (six) months from the date of purchase the warranty shall be available only to the original retail purchaser of Electrolux domestic appliances from an authorised Electrolux Dealer or Distributor and only where the appliance has been 17 retained for use in the Republic of South Africa. 10. Failure to produce documentary proof of the date of original acquisition by the original purchaser to Electrolux or an authorised service agent, will result in normal charges being levied for travel costs, the work carried out and the parts supplied, unless a production date can be proved to be within the 6 (six) months preceding the warranty claim. 11. After 6 (six) months from the date of purchase of the appliance the liability of Electrolux under this warranty is limited to the replacement and/or repair of the defective parts within the warranty period and does not extend to the installation or removal of the appliance. CUSTOMER CARE HELPLINE 0800 222 825 Service and Spares In the event of your appliance requiring a service or if you wish to purchase spare parts, contact your local Electrolux Service Centre by telephoning: 0800 222 825 (Tollfree in South Africa) Help us to help you Please determine your type of enquiry before writing or telephoning. When you contact us we need to know: • • • • • Your name and telephone number Date of Purchase and Invoice number Physical address where appliance is located Model and serial number of the appliance Clear and concise details of the fault Customer Care For general enquiries or information regarding Electrolux / AEG appliances contact: Customer Care Department Electrolux South Africa (Pty) Ltd. P.O. Box 50 Paarden Eiland, 7420 Cape Town Electrolux appliances AEG appliances 18 www.aeg.com Telephone 00800 222 825 E-mail [email protected] Website www.electrolux.co.za www.aeg.co.za 11. ENVIRONMENTAL CONCERNS Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of * appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office. ENGLISH 19 804181809-A-132018 www.aeg.com/shop
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