IKEA | LAGANOV | User manual | IKEA LAGANOV User Manual

LAGAN
AU
ENGLISH
Please refer to the chapter IKEA GUARANTEE for contact details of
the after sales customer service centre.
ENGLISH
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4
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Contents
Safety information
Conditions of Use
Safety instructions
Installation
Product description
Before first use
Daily use
Using the accessories
4
5
6
8
9
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10
11
Additional functions
Hints and tips
Care and cleaning
Troubleshooting
Technical data
Energy efficiency
Environmental concerns
IKEA guarantee
12
12
17
19
20
21
22
22
Subject to change without notice.
Safety information
Before the installation and use of the appliance, carefully read
the supplied instructions. The manufacturer is not responsible if
an incorrect installation and use causes injuries and damages.
Always keep the instructions with the appliance for future
reference.
Children and vulnerable people safety
•
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•
•
This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
the use of the appliance in a safe way and understand the
hazards involved.
Children between 3 and 8 years of age and persons with
very extensive and complex disabilities shall be kept away
unless continuously supervised.
Children of less than 3 years of age should be kept away
unless continuously supervised.
Do not let children play with the appliance.
Keep all packaging away from children and dispose of it
appropriately.
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•
•
•
5
Keep children and pets away from the appliance when it
operates or when it cools down. Accessible parts are hot.
If the appliance has a child safety device, it should be
activated.
Children shall not carry out cleaning and user maintenance of
the appliance without supervision.
General Safety
•
•
•
•
•
•
•
•
•
Only a qualified person must install this appliance and
replace the cable.
WARNING: The appliance and its accessible parts become
hot during use. Care should be taken to avoid touching
heating elements.
Always use oven gloves to remove or put in accessories or
ovenware.
Before maintenance cut the power supply.
Ensure that the appliance is switched off before replacing the
lamp to avoid the possibility of electric shock.
Do not use a steam cleaner to clean the appliance.
Do not use harsh abrasive cleaners or sharp metal scrapers
to clean the glass door since they can scratch the surface,
which may result in shattering of the glass.
If the mains power supply cable is damaged, it must be
replaced by the manufacturer, its Authorised Service Centre
or similarly qualified persons to avoid an electrical hazard.
The means for disconnection must be incorporated in the
fixed wiring in accordance with the wiring rules.
Conditions of Use
This appliance is intended to be used in
household and similar applications such as:
• Farm houses
• By clients in serviced apartments, holiday
apartments and other residential type
environments.
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Safety instructions
Installation
Warning! Only a qualified
person must install this
appliance.
• Remove all the packaging.
• Do not install or use a damaged
appliance.
• Follow the installation instructions
supplied with the appliance.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Do not pull the appliance by the handle.
• Keep the minimum distance from other
appliances and units.
• Install the appliance in a safe and
suitable place that meets installation
requirements.
Electrical connection
Warning! Risk of fire and electric
shock.
• All electrical connections should be made
by a qualified electrician.
• The appliance must be earthed.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Always use a correctly installed
shockproof socket.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to the
mains plug and to the mains cable.
Should the mains cable need to be
replaced, this must be carried out by our
Authorised Service Centre.
• Do not let mains cables touch or come
near the appliance door, especially
when the door is hot.
• The shock protection of live and
insulated parts must be fastened in such
a way that it cannot be removed without
tools.
• Connect the mains plug to the mains
socket only at the end of the installation.
Make sure that there is access to the
mains plug after the installation.
• If the mains socket is loose, do not
connect the mains plug.
• Do not pull the mains cable to disconnect
the appliance. Always pull the mains
plug.
• Use only correct isolation devices: line
protecting cut-outs, fuses (screw type
fuses removed from the holder), earth
leakage trips and contactors.
• The electrical installation must have an
isolation device which lets you disconnect
the appliance from the mains at all poles.
The isolation device must have a contact
opening width of minimum 3 mm.
Use
Warning! Risk of injury, burns
and electric shock or explosion.
• Do not change the specification of this
appliance.
• Make sure that the ventilation openings
are not blocked.
• Do not let the appliance stay unattended
during operation.
• Deactivate the appliance after each use.
• Be careful when you open the appliance
door while the appliance is in operation.
Hot air can release.
• Do not operate the appliance with wet
hands or when it has contact with water.
• Do not apply pressure on the open door.
• Do not use the appliance as a work
surface or as a storage surface.
• Open the appliance door carefully. The
use of ingredients with alcohol can cause
a mixture of alcohol and air.
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• Do not let sparks or open flames to come
in contact with the appliance when you
open the door.
• Do not put flammable products or items
that are wet with flammable products in,
near or on the appliance.
Warning! Risk of damage to the
appliance.
• To prevent damage or discoloration to
the enamel:
– do not put ovenware or other objects
in the appliance directly on the
bottom.
– do not put aluminium foil directly on
the bottom of cavity of the
appliance.
– do not put water directly into the hot
appliance.
– do not keep moist dishes and food in
the appliance after you finish the
cooking.
– be careful when you remove or
install the accessories.
• Discoloration of the enamel or stainless
steel has no effect on the performance of
the appliance.
• Use a deep pan for moist cakes. Fruit
juices cause stains that can be
permanent.
• This appliance is for cooking purposes
only. It must not be used for other
purposes, for example room heating.
• Always cook with the oven door closed.
• If the appliance is installed behind a
furniture panel (e.g. a door) make sure
the door is never closed when the
appliance is in operation. Heat and
moisture can build up behind a closed
furniture panel and cause subsequent
damage to the appliance, the housing
unit or the floor. Do not close the
furniture panel until the appliance has
cooled down completely after use.
Care and Cleaning
Warning! Risk of injury, fire, or
damage to the appliance.
• Before maintenance, deactivate the
appliance and disconnect the mains plug
from the mains socket.
• Make sure the appliance is cold. There is
a risk that the glass panels can break.
• Replace immediately the door glass
panels when they are damaged. Contact
the Authorised Service Centre.
• Be careful when you remove the door
from the appliance. The door is heavy!
• Clean regularly the appliance to prevent
the deterioration of the surface material.
• Fat and food remaining in the appliance
can cause fire.
• If you use an oven spray, obey the safety
instructions on the packaging.
• Do not remove the knobs from the
appliance.
Internal lighting
Warning! Risk of electric shock.
• The type of light bulb or halogen lamp
used for this appliance is for household
appliances only. Do not use it for house
lighting.
• Before replacing the lamp, disconnect
the appliance from the power supply.
• Only use lamps with the same
specifications.
Service
• To repair the appliance contact an
Authorised Service Centre.
• Use original spare parts only.
Disposal
Warning! Risk of injury or
suffocation.
• Disconnect the appliance from the mains
supply.
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• Cut off the mains electrical cable close to
the appliance and dispose of it.
• Remove the door to prevent children and
pets to get closed in the appliance.
• Packaging material:
The packaging material is recyclable.
Plastic parts are marked with
8
international abbreviations such as PE,
PS, etc. Dispose of the packaging
material in the containers provided for
this purpose at your local waste
management facility.
Installation
Warning! Refer to Safety
chapters.
Assembly
Refer to the Assembly Instructions
for the installation.
Electrical installation
Warning! Only a qualified
person must do the electrical
installation.
The manufacturer is not
responsible if you do not follow
the safety precautions from the
Safety chapters.
This oven is supplied without a main plug
and a main cable.
To access the electrical connections unscrew
the 2 T20 screws on the rear panel top and
take the panel out.
Cable
Cable types applicable for installation or
replacement:
H07 RN-F, H05 RN-F, H05 RRF, H05 VV-F,
H05 V2V2-F (T90), H05 BB-F
For the section of the cable refer to the total
power on the rating plate. You can also
refer to the table:
Total power (W)
Section of the cable
(mm²)
maximum 1380
3 x 0.75
maximum 2300
3x1
maximum 3680
3 x 1.5
The earth cord (green / yellow cable) must
be 2 cm longer than phase and neutral
cables (blue and brown cables).
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Product description
General overview
2
3
4
1
5
6
4
9
8
3
7
2
1
Accessories
• Wire shelf x 1
For cookware, cake tins, roasts.
1
2
3
4
5
6
7
8
9
Control panel
Knob for the heating functions
Control knob
Temperature indicator
Air vents for the cooling fan
Grill
Lamp
Rating plate
Shelf positions
• Aluminium baking tray x 1
For cakes and biscuits.
Before first use
Warning! Refer to Safety
chapters.
Initial Cleaning
Remove all accessories from the oven.
Refer to "Care and cleaning"
chapter.
3. Set the function
and set the maximum
temperature.
4. Let the oven operate for 15 minutes.
5. Turn off the oven and let it cool down.
Accessories can become hotter than usual.
The oven can emit an odour and smoke.
Make sure that the airflow in the room is
sufficient.
Clean the oven and the accessories before
first use.
Put the accessories back to their initial
position.
Using the Mechanical child lock
Preheating
To open the oven door with the child lock:
1. Set the function
and the maximum
temperature.
2. Let the oven operate for 1 hour.
The oven has the child lock installed. It is on
the right side of the oven, below the control
panel.
1. Pull and hold the child lock handle up as
shown in the picture.
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10
2. Open the door.
Close the oven door without pulling the
child lock.
To remove the child lock, open the oven
door and remove the child lock with the torx
key. The torx key is in the oven fitting bag.
Screw back the screw into the hole after
removing the child lock.
Warning! Be careful not to
scratch the control panel.
Daily use
Warning! Refer to Safety
chapters.
Heating function
Setting a heating function
1. Turn the knob for the heating functions
to select a heating function.
2. Turn the control knob to select the
temperature.
The lamp turns on when the oven operates.
3. To turn off the oven, turn the knobs to
the off position.
Heating functions
Heating function
Application
The oven is off.
Off position
To bake cakes with crispy
bottom and to preserve
Bottom Heat food.
Fast Grilling
Application
To grill flat food in large
quantities and to toast
bread.
To bake and roast food on
one shelf position.
Conventional
(Top and
Bottom Heat)
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Heating function
11
Application
This function is designed to
save energy during cookECO Cooking ing. For the cooking instructions refer to "Hints
and tips" chapter, ECO
Cooking. The oven door
should be closed during
cooking so that the function is not interrupted and
to ensure that the oven operates with the highest energy efficiency possible.
When you use this function,
the temperature in the
cavity may differ from the
set temperature. The heating power may be reduced. For general energy
saving recommendations
refer to "Energy Efficiency"
chapter, Energy Saving.This function was used
to comply with the energy
efficiency class according
to EN 60350-1. When you
use this function the lamp
automatically turns off.
Using the accessories
Warning! Refer to Safety
chapters.
Inserting the accessories
Wire shelf:
Push the shelf between the guide bars of
the shelf support .
Baking tray:
Push the baking tray between the guide
bars of the shelf support.
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12
Additional functions
Cooling fan
Safety thermostat
When the oven operates, the cooling fan
turns on automatically to keep the surfaces
of the oven cool. If you turn off the oven, the
cooling fan stops.
Incorrect operation of the oven or defective
components can cause dangerous
overheating. To prevent this, the oven has a
safety thermostat which interrupts the
power supply. The oven turns on again
automatically when the temperature drops.
Hints and tips
Cooking recommendations
Whenever preheating, remove the wire
shelves and trays from the cavity to have
the fastest performance.
The oven has four shelf positions. Count the
shelf positions from the bottom of the cavity.
Moisture can condense in the oven or on
the door glass panels during cooking.
Always stand back from the oven when you
open the oven door.
When the oven cools down, clean the cavity
with a soft cloth.
Baking cakes
Do not open the oven door before 3/4 of
the set cooking time is up.
Cooking meat and fish
Leave the meat for approximately 15
minutes before carving so that the juice
does not seep out.
To prevent too much smoke in the oven
during roasting, add some water into the
deep pan. To prevent the smoke
condensation, add water each time after it
dries up.
Cooking times
Cooking times depend on the type of food,
its consistency, and volume.
Initially, monitor the performance when you
cook. Find the best settings (heat setting,
cooking time, etc.) for your cookware,
recipes and quantities when you use this
appliance.
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Cooking table
Quantity
(kg)
Food
Function Shelf position
Temperature
(°C)
Time (min)
1
Pork / Lamb
2
180
110 - 130
1
Veal / Beef
2
190
70 - 100
1.2
Chicken / Rabbit
2
190
70 - 80
1.5
Duck
1
160
120 - 150
3
Goose
1
160
150 - 200
4
Turkey
1
180
210 - 240
1
Fish
2
190
30 - 40
1
Stuffed pepperoni tomatoes / Roasted potatoes
2
190
50 - 70
-
Instant cakes
2
160
45 - 55
1
Pies
2
170
80 - 100
-
Biscuits
3
140
25 - 35
2
Lasagne
2
180
45 - 60
1
White bread
2
190, preheat 50 - 60
for 10 minutes
1
Pizza
1
190, preheat 25 - 35
for 10 minutes
ECO Cooking
For best results follow
suggestions listed in the table
below.
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Food
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Accessories
Temperature
(°C)
Shelf position
Time (min)
Sweet rolls, 12
pieces
baking tray or dripping
pan
180
2
35 - 40
Rolls, 9 pieces
baking tray or dripping
pan
180
2
35 - 40
Pizza, frozen,
0.35 kg
wire shelf
220
2
35 - 40
Swiss roll
baking tray or dripping
pan
170
2
30 - 40
Brownie
baking tray or dripping
pan
180
2
30 - 40
Soufflè, 6 pieces ceramic ramekins on wire 200
shelf
3
30 - 40
Sponge flan
base
flan base tin on wire shelf 170
2
20 - 30
Victoria Sandwich
baking dish on wire shelf
170
2
35 - 45
Poached fish,
0.3 kg
baking tray or dripping
pan
180
3
35 - 45
Whole fish, 0.2
kg
baking tray or dripping
pan
180
3
35 - 45
Fish fillet, 0.3 kg pizza pan on wire shelf
180
3
35 - 45
Pouched meat,
0.25 kg
baking tray or dripping
pan
200
3
40 - 50
Shashlik, 0.5 kg
baking tray or dripping
pan
200
3
25 - 35
Cookies, 16
pieces
baking tray or dripping
pan
180
2
20 - 30
Macaroons, 20
pieces
baking tray or dripping
pan
180
2
40 - 45
Muffins, 12
pieces
baking tray or dripping
pan
170
2
30 - 40
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Food
Accessories
Temperature
(°C)
Shelf position
Time (min)
Savory pastry,
16 pieces
baking tray or dripping
pan
170
2
35 - 45
Short crust biscuits, 20 pieces
baking tray or dripping
pan
150
2
40 - 50
Tartlets, 8
pieces
baking tray or dripping
pan
170
2
20 - 30
Poached vegetables, 0.4 kg
baking tray or dripping
pan
180
3
35 - 40
Vegetarian
omelette
pizza pan on wire shelf
200
3
30 - 45
Vegetables,
baking tray or dripping
mediterrean 0.7 pan
kg
180
4
35 - 40
ECO Cooking - recommended accessories
Use the dark and non-reflective tins and
containers. They have better heat
Accessories
Pizza pan, dark, non-reflective
absorption than the light colour and
reflective dishes.
Size
28 cm diameter
Baking dish, dark, non-re- 26 cm diameter
flective
Ramekins, ceramic
8 cm diameter, 5 cm
height
Picture
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16
Accessories
Flan base tin, dark, nonreflective
Size
Picture
28 cm diameter
Information for test institutes
Tests according to IEC 60350-1.
Food
Small
cake
Function
Accessories
Convention- Baking
al (Top and tray
Bottom
Heat)
Shelf Temperposi- ature
tion
(°C)
Time (min)
Comments
3
170
20 - 30
Put 20 small
cakes per one
baking tray.
Apple pie Convention- Wire
al (Top and shelf
Bottom
Heat)
1
170
80 - 120
Use 2 tins (20 cm
diameter), diagonally shifted.
Sponge
cake
Convention- Wire
al (Top and shelf
Bottom
Heat)
2
170
35 - 45
Use a cake mould
(26 cm diameter).
Short
bread
Convention- Baking
al (Top and tray
Bottom
Heat)
3
150
20 - 35
Preheat the oven
for 10 minutes.
Toast
4-6
pieces
Grilling
3
max.
2 - 4 minutes
first side; 2 - 3
minutes second side
Preheat the oven
for 3 minutes.
Wire
shelf
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Food
Beef burger
6 pieces,
0.6 kg
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Function
Grilling
Accessories
Wire
shelf and
dripping
pan
Shelf Temperposi- ature
tion
(°C)
3
max.
Time (min)
20 - 30
Comments
Put the wire shelf
on the third level
and the dripping
pan on the second level of the
oven. Turn the
food halfway
through the cooking time.
Preheat the oven
for 3 minutes.
Care and cleaning
Warning! Refer to Safety
chapters.
Notes on cleaning
Clean the front of the oven with a soft cloth
with warm water and a mild cleaning
agent.
To clean metal surfaces, use a dedicated
cleaning agent.
Clean the oven interior after each use. Fat
accumulation or other food remains may
result in a fire.
Clean all accessories after each use and let
them dry. Use a soft cloth with warm water
and a cleaning agent. Do not clean the
accessories in the dishwasher.
Clean stubborn dirt with a special oven
cleaner.
If you have nonstick accessories, do not
clean them using aggressive agents, sharpedged objects or a dishwasher. It can cause
damage to the nonstick coating.
Moisture can condense in the oven or on
the door glass panels. To decrease the
condensation, operate the oven for 10
minutes before cooking. Clean the moisture
from the cavity after each use.
Stainless steel or aluminium ovens
Clean the oven door with a damp cloth or
sponge only. Dry it with a soft cloth.
Do not use steel wool, acids or abrasive
materials as they can damage the oven
surface. Clean the oven control panel with
the same precautions.
Cleaning the door gasket
Regularly do a check of the door gasket.
The door gasket is around the frame of the
oven cavity. Do not use the oven if the door
gasket is damaged. Contact an Authorised
Service Centre.
To clean the door gasket, refer to the
general information about cleaning.
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Cleaning the oven door
5
6
The oven door has two glass panels. You
can remove the oven door and the internal
glass panel to clean it.
The oven door can close if you
try to remove the internal glass
panel before you remove the
oven door.
Caution! Do not use the
appliance without the internal
glass panel.
1
Open the door fully
and hold the two
door hinges.
3
2
Lift and turn the
levers on the two
hinges with a
screwdriver.
4
90°
Release the locking
system to remove
the internal glass
panel. Turn the two
fasteners by 90°.
7
1
Remove the
fasteners from their
seats.
2
First lift carefully
and then remove
the glass panel.
Pull the door trim to the front to remove it
Clean the glass panel with water and soap.
Dry the glass panel carefully.
When the cleaning is completed, install the
glass panel and the oven door. Do the
above steps in the opposite sequence.
Close the oven door Put the door on a
halfway to the first
soft cloth on a
opening position.
stable surface.
Then pull forward
and remove the
door from its seat.
Make sure that you install the internal glass
panel in the seats correctly and in the
correct sequence. The inner glass panel has
a symbol printed in the corner on one side.
The symbol must face the outside of the
door and the external glass panel.
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19
Warning! Danger of
electrocution! Disconnect the fuse
before you replace the lamp.
The lamp and the lamp glass
cover can be hot.
1. Turn off the oven.
2. Remove the fuses from the fuse box or
turn off the circuit breaker.
3. Turn the lamp glass cover
counterclockwise to remove it.
4. Clean the glass cover.
5. Replace the oven light bulb with a 25
W, 220 - 240 V (50 Hz), 300 °C heat
resistant oven light bulb (connection
type: E14).
6. Install the glass cover.
Replacing the lamp
Put a cloth on the bottom of the interior of
the oven. It prevents damage to the lamp
glass cover and the cavity.
Troubleshooting
Warning! Refer to Safety
chapters.
What to do if...
Problem
Possible cause
Remedy
The oven does not heat up.
The oven is deactivated.
Activate the oven.
The oven does not heat up.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a qualified electrician.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 20 minutes after the cooking
process ends.
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20
Problem
The lamp is turned off.
Possible cause
Remedy
The ECO Cookingfunction is
turned on.
Normal behaviour of the
ECO Cooking function. Refer
to "Daily Use" chapter,
Heating Functions.
Service data
If you cannot find a solution to the problem
yourself, contact an Authorised Service
Centre.
the front frame of the oven cavity. Do not
remove the rating plate from the oven
cavity.
The necessary data for the service centre is
on the rating plate. The rating plate is on
We recommend that you write the data here:
Model (MOD.)
.........................................
Product number (PNC)
.........................................
Serial number (S.N.)
.........................................
Technical data
Technical data
Dimensions (internal)
Width
Height
Depth
Area of baking tray
1140 cm²
Top heating element
800 W
Bottom heating element
1000 W
Grill
1650 W
Total rating
2500 W
Voltage
220 - 240 V
Frequency
50 Hz
Number of functions
4
408 mm
329 mm
417 mm
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Energy efficiency
Product information according to EU 66/2014
Model identification
LAGAN 904.169.19
Energy Efficiency Index
94.9
Energy consumption with a standard load, conventional mode
0.75 kWh/cycle
Number of cavities
1
Heat source
Electricity
Volume
56 l
Type of oven
Built-In Oven
Mass
24.8 kg
EN 60350-1 - Household electric cooking
appliances - Part 1: Ranges, ovens, steam
ovens and grills - Methods for measuring
performance.
minimum 3 - 10 minutes before the end of
the cooking time, depending on the
duration of the cooking. The residual heat
inside the oven will continue to cook.
Energy saving
Use the residual heat to warm up other
dishes.
The oven contains features which
help you save energy during
everyday cooking.
General hints
Make sure that the oven door is closed
properly when the oven operates. Do not
open the door too often during cooking.
Keep the door gasket clean and make sure
it is well fixed in its position.
Keep breaks between baking as short as
possible when you prepare few dishes at
one time.
Keep food warm
Choose the lowest possible temperature
setting to use residual heat and keep a
meal warm.
Use metal dishes to improve energy saving.
ECO Cooking
Function designed to save energy during
cooking.
When possible, do not preheat the oven
before you put the food inside.
When you use this function the lamp
automatically turns off.
When the cooking duration is longer than
30 minutes, reduce the oven temperature to
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Environmental concerns
Recycle materials with the symbol . Put
the packaging in relevant containers to
recycle it. Help protect the environment and
human health by recycling waste of
electrical and electronic appliances. Do not
dispose of appliances marked with the
symbol with the household waste. Return
the product to your local recycling facility or
contact your municipal office.
IKEA guarantee
How long is the IKEA guarantee valid?
This guarantee is valid for 2 years from the
original date of purchase of Your appliance
at IKEA Pty Ltd, ABN 84006270757 or at
Cebas Pty Ltd, ABN 15 009 156 003 (Both
Trading as IKEA). The original sales receipt
is required as proof of purchase. If service
work is carried out under guarantee, this
will not extend the guarantee period for the
appliance.
Who will execute the service?
IKEA service provider will provide the service through its own service operations or
authorized service partner network. Contact
IKEA for further information.
If you encounter any trouble with the
appliance and wish to register a service call
or make a claim, please refer to
www.ikea.com.au for your local store after
sales customer service center phone
number, online email and opening times.
The principal address and contact details in
Australia are:
For Queensland, New South Wales, and
Victorian customers please contact:
IKEA Pty Ltd
IKEA Pty Ltd
IKEA Service Office
L1 Clock Tower, 630 Princes Highway
Tempe, NSW 2044
Contact - IKEA Customer Service at
www.IKEA.com.au
For Western Australian and South
Australian customers please contact:
Cebas Pty Ltd
8c Sunray Drive, Innaloo WA 6018
Australia
Contact - IKEA Customer Service at
www.IKEA.com.au
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty
construction or material faults from the date
of purchase from IKEA. This guarantee applies to domestic use only. The products
have been designed and tested for
domestic purposes only and this guarantee
does not cover damage arising from use of
the Product in a commercial environment.
The exceptions are specified under the
headline "What is not covered under this
guarantee?" Within the guarantee period,
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the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible
for repair without special expenditure.
Replaced parts become the property of
IKEA.
The guarantee exists only if the appliance
complies and is installed in accordance
with:
• The technical specifications.
• The Assembly Instructions and user
manual Safety Information.
IKEA's guarantee is subject to Australian
Consumer Law - see Schedule 2 to
Competition and Consumer Act, 2010. This
guarantee is in addition to (and does not
exclude, restrict or modify in any way) any
non-excludable statutory warranties in
Australia.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee.
They will notify you as to whether your
claim is covered under this guarantee. If
your claim is approved, the IKEA service
provider or its authorized service partner,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
What is not covered under this
guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or
by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water
damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal
environmental conditions.
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• Consumable parts including batteries
and lamps.
• Non-functional and decorative parts
which do not affect normal use of the appliance, including any scratches and possible colour differences.
• Accidental damage caused by foreign
objects including insect or vermin
infestation or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found during a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non-domestic environment i.e. professional use.
• Transportation damages. If a customer
transports the product to their home or
other address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs
during this delivery will be covered by
this guarantee.
• Cost for carrying out the initial
installation of the IKEA appliance.
However, if an IKEA service provider or
its authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the service provider or
its authorized service partner will reinstall the repaired appliance or install
the replacement, if necessary.
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• The appliance's serial number or
warranty seal has been removed or
defaced.
How country law applies
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law (ACL). You are entitled to a
replacement or refund for a major failure
and compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be
of acceptable quality and the failure does
not amount to a major failure.
This guarantee is not intended in any way
to limit or exclude such rights and remedies
that you may have under law.
You can find out more information about
the Australian Consumer Law on the ACCC
website: www.accc.gov.au
Area of validity
This IKEA guarantee applies only to
products purchased and installed in
AUSTRALIA .
What you must do to make a claim under
the guarantee:
To make a claim under the guarantee
contact IKEA after sales customer service
center at the above address, the IKEA
catalogue or refer to www.ikea.com.au for
your local store customer service phone
number, online email and opening times.
Please describe the problem that you are
facing with the appliance in detail along
with your product article number (8 digit
code) and date of purchase at the time of
call registration.
Please do not hesitate to contact the
dedicated after sales customer service
center for IKEA appliances to:
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1. Make a service request under this guarantee;
2. Ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture.
3. Ask for clarification on user manual contents and specifications of the IKEA appliance.
To ensure that we provide you with the best
assistance, please read carefully the Assembly Instructions and/or the User Manual
section of this booklet before contacting us.
How to reach us if you need our service
The IKEA after sales customer service centre
will assist you on the phone with basic
trouble shooting for your appliance at the
time of service call request. Please refer to
the IKEA catalogue or www.ikea.com.au
and select your local store for local store
phone numbers and opening times.
Please describe the problem that
you are facing with the
appliance in detail along
with your product article number
( 8 digit code ) and date of
purchase at the time of call
registration .
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SAVE THE SALES RECEIPT!
Kindly keep all these details and
original invoice of purchase
handy during the service
technician's visit to enable him to
carry out the job.
It is your proof of purchase and
required for the guarantee to
apply. Note that the receipt
reports also the IKEA article
name and number (8 digit code)
for each of the appliances you
have purchased.
*
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867341476-A-102018
© Inter IKEA Systems B.V. 2018
21552
AA-2049131-1
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