IKEA OV23 User Manual

VALFRI
AU
ENGLISH
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Contents
Safety information
Conditions of Use
Safety instructions
Installation
Product description
Before first use
Daily use
Clock functions
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5
6
8
9
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11
13
Using the accessories
Additional functions
Hints and tips
Care and cleaning
Troubleshooting
Technical information
IKEA GUARANTEE
ENVIRONMENT CONCERNS
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Subject to change without notice.
Safety information
Before the installation and use of the appliance, carefully read
the supplied instructions. The manufacturer is not responsible if
an incorrect installation and use causes injuries and damages.
Always keep the instructions with the appliance for future
reference.
Children and vulnerable people safety
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This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved.
Do not let children play with the appliance.
Keep all packaging away from children.
Keep children and pets away from the appliance when it
operates or when it cools down. Accessible parts are hot.
If the appliance has a child safety device, we recommend you
activate it.
Cleaning and user maintenance shall not be made by
children without supervision.
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Children of less than 3 years should be kept away unless
continuously supervised.
General Safety
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Only a qualified person must install this appliance and
replace the cable.
Internally the appliance becomes hot when in operation. Do
not touch the heating elements that are in the appliance.
Always use oven gloves to remove or put in accessories or
ovenware.
Before maintenance cut the power supply.
Ensure that the appliance is switched off before replacing the
lamp to avoid the possibility of electric shock.
Do not use a steam cleaner to clean the appliance.
Do not use harsh abrasive cleaners or sharp metal scrapers
to clean the glass door since they can scratch the surface,
which may result in shattering of the glass.
If the supply cord is damaged, it must be replaced by the
manufacturer, the Service or similarly qualified persons in
order to avoid hazard.
To remove the shelf supports first pull the front of the shelf
support and then the rear end away from the side walls.
Install the shelf supports in the opposite sequence.
The means for disconnection must be incorporated in the
fixed wiring in accordance with the wiring rules.
Only use the core temperature sensor recommended for this
appliance.
Conditions of Use
This appliance is intended to be used in
household and similar applications such as:
• Farm houses
• By clients in serviced apartments, holiday
apartments and other residential type
environments
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Safety instructions
Installation
Warning! Only a qualified
person must install this
appliance.
• Remove all the packaging.
• Do not install or use a damaged
appliance.
• Obey the installation instruction supplied
with the appliance.
• Always be careful when you move the
appliance because it is heavy. Always
wear safety gloves.
• Do not pull the appliance by the handle.
• Make sure that the appliance is installed
below and adjacent safe structures.
• The sides of the appliance must stay
adjacent to appliances or to units with
the same height.
Electrical connection
Warning! Risk of fire and
electrical shock.
• All electrical connections should be made
by a qualified electrician.
• The appliance must be earthed.
• Make sure that the electrical information
on the rating plate agrees with the
power supply. If not contact an
electrician.
• Always use a correctly installed
shockproof socket.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to the
mains plug and to the mains cable.
Should the mains cable need to be
replaced, this must be carried out by our
Authorised Service Centre.
• Do not let mains cables to come in touch
with the appliance door, specially when
the door is hot.
• The shock protection of live and
insulated parts must be fastened in such
a way that it cannot be removed without
tools.
• Connect the mains plug to the mains
socket only at the end of the installation.
Make sure that there is access to the
mains plug after the installation.
• If the mains socket is loose, do not
connect the mains plug.
• Do not pull the mains cable to disconnect
the appliance. Always pull the mains
plug.
• Use only correct isolation devices: line
protecting cut-outs, fuses (screw type
fuses removed from the holder), earth
leakage trips and contactors.
• The electrical installation must have an
isolation device which lets you disconnect
the appliance from the mains at all poles.
The isolation device must have a contact
opening width of minimum 3 mm.
Use
Warning! Risk of injury, burns
and electrical shock or explosion.
• Use this appliance in a household only.
• Do not change the specification of this
appliance.
• Make sure that the ventilation openings
are not blocked.
• Do not let the appliance stay unattended
during operation.
• Deactivate the appliance after each use.
• Be careful when you open the appliance
door while the appliance is in operation.
Hot air can release.
• Do not operate the appliance with wet
hands or when it has contact with water.
• Do not apply pressure on the open door.
• Do not use the appliance as a work
surface or as a storage surface.
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• Open the appliance door carefully. The
use of ingredients with alcohol can cause
a mixture of alcohol and air.
• Do not let sparks or open flames to come
in contact with the appliance when you
open the door.
• Do not put flammable products or items
that are wet with flammable products in,
near or on the appliance.
Warning! Risk of damage to the
appliance.
• To prevent damage or discoloration to
the enamel:
– do not put ovenware or other objects
in the appliance directly on the
bottom.
– do not put aluminium foil directly on
the bottom of the appliance.
– do not put water directly into the hot
appliance.
– do not keep moist dishes and food in
the appliance after you finish the
cooking.
– be careful when you remove or
install the accessories.
• Discoloration of the enamel has no effect
on the performance of the appliance. It is
not a defect in the sense of the warranty
law.
• Use a deep pan for moist cakes. Fruit
juices cause stains that can be
permanent.
• This appliance is for cooking purposes
only. It must not be used for other
purposes, for example room heating.
• Always cook with the oven door closed.
Care and Cleaning
Warning! Risk of injury, fire, or
damage to the appliance.
• Before maintenance, deactivate the
appliance and disconnect the mains plug
from the mains socket.
• Make sure the appliance is cold. There is
a risk that the glass panels can break.
• Replace immediately the door glass
panels when they are damaged. Contact
an authorised Service Centre.
• Be careful when you remove the door
from the appliance. The door is heavy!
• Clean regularly the appliance to prevent
the deterioration of the surface material.
• Remaining fat or food in the appliance
can cause fire.
• If you use an oven spray, obey the safety
instructions on the packaging.
Internal light
• The type of light bulb or halogen lamp
used for this appliance is only for
household appliances. Do not use it for
house lighting.
Warning! Risk of electrical shock.
• Before replacing the lamp, disconnect
the appliance from the power supply.
• Only use lamps with the same
specifications.
Disposal
Warning! Risk of injury or
suffocation.
• Disconnect the appliance from the mains
supply.
• Cut off the mains cable and discard it.
• Remove the door to prevent children and
pets to get closed in the appliance.
• Packaging material:
The packaging material is
environmentally-friendly and recyclable.
Plastic parts are marked with
international abbreviations such as PE,
PS, etc. Dispose of the packaging
material in the containers provided for
this purpose at your local waste
management facility.
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Installation
Warning! Refer to Safety
chapters.
Assembly
Refer to the Assembly Instructions
for the installation.
Electrical installation
Warning! Only a qualified
person must do the electrical
installation.
The manufacturer is not
responsible if you do not follow
the safety precautions from the
Safety chapters.
This appliance is supplied without a main
plug and a main cable.
Cable
Cable types applicable for installation or
replacement: H07 RN-F, H05 RN-F, H05
RRF, H05 VV-F, H05 V2V2-F (T90), H05 BBF.
For the section of the cable refer to the total
power on the rating plate and to the table:
Total power (W)
Section of the cable
(mm²)
maximum 1380
3 x 0.75
maximum 2300
3x1
maximum 3680
3 x 1.5
The earth cord (green / yellow cable) must
be 2 cm longer than phase and neutral
cables (blue and brown cables).
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Product description
General overview
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Accessories
• Wire shelf x 2
For cookware, cake tins, roasts.
• Baking tray x 1
For cakes and biscuits.
• Grill- / Roasting pan x 1
To bake and roast or as pan to collect
fat.
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Control panel
Knob for the top oven functions
Temperature indicator for the top oven
Knob for the top oven temperature
Electronic programmer
Knob for the main oven functions
Knob for the main oven temperature
Temperature indicator for the main oven
Air vents for the cooling fan
Rating plate
Socket for the core temperature sensor
Fan
Shelf support, removable
Shelf positions
Lamp
Grill
• Core temperature sensor x 1
To measure how far the food is cooked.
• Panel shield x 1
It prevents control panel damage
because of heat, while grilling with the
oven door open.
Before first use
Warning! Refer to Safety
chapters.
Initial Cleaning
Remove all accessories and removable shelf
supports from the appliance.
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Refer to "Care and cleaning"
chapter.
Clean the appliance before first use.
Put the accessories and the removable shelf
supports back to their initial position.
Setting the time
You must set the time before you operate
the oven.
Only the top oven works without
the set time.
The indicator for the Time of day function
flashes when you connect the appliance to
the electrical supply, when there was a
power cut or when the timer is not set.
or
button to set the correct
Press the
time.
After approximately five seconds, the
flashing stops and the display shows the
time of day you set.
Let the appliance operate for 1 hour.
2. Set the function
and the temperature
to 250ºC.
Let the appliance operate for 15
minutes.
3. Set the function
and the temperature
to 250ºC.
Let the appliance operate for 15
minutes.
Accessories can become hotter than usual.
The appliance can emit an odour and
smoke. This is normal. Make sure that the
airflow is sufficient.
Using the Mechanical child lock
The appliance has the child lock installed
and activated. It is below the control panel
on the right side.
To open the oven door with the child lock
installed, pull the child lock handle up as
shown in the picture.
Changing the time
You cannot change the time of
day if the Duration
function operates.
or End
Press
again and again until the indicator
for the Time of Day function flashes.
To set a new time, refer to "Setting the
time".
Preheating
Preheat the empty appliance to burn off the
remaining grease.
Preheat the two ovens. Heat up
one oven at a time.
Set the functions listed below, if
applicable.
1. Set the function
to 250ºC.
and the temperature
Close the oven door without pulling the
child lock.
To remove the child lock, open the oven
door and remove the child lock with the torx
key. The torx key is in the oven fitting bag.
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Daily use
Warning! Refer to Safety
chapters.
Activating and deactivating the appliance
1. Turn the knob for the oven functions to
an oven function.
2. Turn the knob for the temperature to a
temperature.
The temperature indicator comes on while
the temperature in the appliance increases.
3. To deactivate the appliance, turn the
knob for the oven functions and the
knob for the temperature to the Off
position.
Top oven functions
Symbol
Oven function
Application
Off position
The appliance is off.
Light
To activate the lamp without a cooking function.
It can be used with residual heat in final cooking
phase to save energy.
Conventional (Top
and Bottom Heat)
To bake and roast food on 1 shelf position.
Fast Grilling
To grill flat food in large quantities and to toast
bread.
Main oven functions
Symbol
Oven function
Application
Off position
The appliance is off.
Light
To activate the lamp without a cooking function.
It can be used with residual heat in final cooking
phase to save energy.
Forced Air Cooking
To bake on up to 2 shelf positions at the same time
and to dry food. When you use this function, decrease the oven temperature by 20 - 40 °C from the
standard temperatures you use for cooking with the
function Conventional (Top and Bottom Heat).
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Symbol
12
Oven function
Application
Bread and Pizza Bak- To bake food on 1 shelf position for a more intening
sive browning and a crispy bottom. When you use
this function, decrease the oven temperature by 20
- 40 °C from the standard temperatures you use for
cooking with the function Conventional (Top and
Bottom Heat).
Conventional (Top
and Bottom Heat)
To bake and roast food on 1 shelf position.
Bottom Heat
To bake cakes with crispy bottom and to preserve
food.
Defrost
To defrost frozen food.
The knob for the temperature must be in the off position.
Grilling
To grill flat food and to toast bread.
Fast Grilling
To grill flat food in large quantities and to toast
bread.
Grilling with Fan
To roast larger meat joints or poultry with bones on
1 shelf position. Also to make gratins and to brown.
Display
A
B
C D
A)
B)
C)
D)
Function indicators
Time and temperature display
Time of day
Core temperature sensor indicator
Buttons
Button
Function
MINUS
Description
To set the time.
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Button
Function
Description
CLOCK
To set a clock function.
PLUS
To set the time.
Clock functions
Clock functions table
Clock function
Application
Time of day
To set, change or check the time of day.
Minute Minder
To set countdown time. This function has no effect on the operation of the appliance.
Duration
To set the cooking time of the oven.
End
To set the time of day when the oven should deactivate.
Core temperature sensor
To measure the core temperature while roasting larger pieces
of meat.
You can use the functions
Setting the clock functions
Duration
and End
at the
same time to set the time for how
long the appliance should
operate and when the appliance
should deactivate. This lets you
activate the appliance with a
delay in time. First set the
For Duration
and End
, set an oven
function and temperature of cooking. This is
Duration
.
and then the End
not necessary for the Minute Minder
.
again and again until the
1. Press
indicator for the necessary clock function
starts to flash.
2. Press
or
to set the time for the
necessary clock function.
The clock function operates. The display
shows the indicator for the clock function
you set.
For the Minute Minder function
the display shows the time left.
3. When the time ends the indicator of the
clock function flashes and an acoustic
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signal sounds. Press a button to stop the
signal.
4. Turn the knob for the oven functions and
the knob for the temperature to the off
position.
With the Duration
and End
functions, the appliance
deactivates automatically.
The functions work only for the
main oven.
Cancelling the clock functions
1. Press the
again and again until the
necessary function indicator flashes.
2. Press and hold .
The clock function goes out after some
seconds.
Using the accessories
Warning! Refer to Safety
chapters.
Using the panel shield while grilling with
open oven door
When you use the grilling function with
open oven door it is necessary to attach the
panel shield below the control panel. It
prevents control panel damage because of
heat.
Warning! The shield will be very
hot when you use it while grilling.
Before you remove the shield
wait until it is cold. There is a risk
of burns.
1. Open top oven door.
2. Position the shield horizontally.
3. Make sure the text "For grilling use
only" is on top and you can read it.
The shield has magnets which let you
attach it below the control panel.
Using the core temperature sensor
The core temperature sensor measures the
core temperature of the meat.
There are two temperatures to be set:
• The oven temperature.
• The core temperature.
Caution! Only use the core
temperature sensor supplied with
the appliance, or genuine
replacement parts.
1. Put the plug of the core temperature
sensor into the socket on the side of the
main oven.
2. Put the point of the core temperature
sensor into the centre of the meat.
3. Press
again and again until the
indicator for the core temperature
sensor
flashes.
4. Press the button
or
to set the core
temperature.
You can set the temperature from 30 °C
to 99 °C. Refer to values in the table.
Recommended core temperatures
50 °C
Rare
60 °C
Medium
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Recommended core temperatures
70 °C
Well done
5. Set the oven function and the oven
temperature.
When the meat is at the set core
temperature, an acoustic signal sounds for
two minutes. Press a button to stop the
signal.
6. Deactivate the appliance.
7. Remove the plug of the core
temperature sensor from the socket.
Remove the meat from the appliance.
If the meat is not cooked to your
satisfaction, do the above steps again and
set a higher core temperature.
15
You can change the temperature at any
time during the cooking. Press
the set core temperature.
to change
Warning! Be careful when you
remove the tip and plug of the
core temperature sensor. The
core temperature sensor is hot.
There is a risk of burns.
Additional functions
Cooling fan
Safety thermostat
When the appliance operates, the cooling
fan activates automatically to keep the
surfaces of the appliance cool. If you
deactivate the appliance, the cooling fan
can continue to operate until the appliance
cools down.
Incorrect operation of the appliance or
defective components can cause dangerous
overheating. To prevent this, the oven has a
safety thermostat which interrupts the
power supply. The oven activates again
automatically when the temperature drops.
Hints and tips
General information
• Count the shelf positions from the bottom
of the appliance floor.
• The appliance has a special system
which circulates the air and constantly
recycles the steam. With this system you
can cook in a steamy environment and
keep the food soft inside and crusty
outside. It decreases the cooking time
and energy consumption to a minimum.
• Moisture can condense in the appliance
or on the door glass panels. This is
normal. Always stand back from the
appliance when you open the appliance
door while cooking. To decrease the
condensation, operate the appliance for
10 minutes before cooking.
• Clean the moisture after each use of the
appliance.
• Do not put the objects directly on the
appliance floor and do not put
aluminium foil on the components when
you cook. This can change the baking
results and cause damage to the enamel.
Baking cakes
• Do not open the oven door before 3/4 of
the set cooking time is up.
• If you use two baking trays at the same
time, keep one empty level between
them.
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Cooking meat and fish
Cooking times
• Use a deep pan for very fatty food to
prevent the oven from stains that can be
permanent.
• Leave the meat for approximately 15
minutes before carving so that the juice
does not seep out.
• To prevent too much smoke in the oven
during roasting, add some water into the
deep pan. To prevent the smoke
condensation, add water each time after
it dries up.
Cooking times depend on the type of food,
its consistency, and volume.
Initially, monitor the performance when you
cook. Find the best settings (heat setting,
cooking time, etc.) for your cookware,
recipes and quantities when you use this
appliance.
Top oven
Quantity
(kg)
Food
Function Shelf position
Temperature
(°C)
Time (min)
0.25
Biscuits
2
170 - 190
10 - 20
0.5
Instant cake
2
150 - 170
50 - 70
1
White bread
1
170 - 180
40 - 50
1
Fish
1
160 - 180
20 - 30
1.5
Fruit pies, crumbles
1
170 - 190
30 - 50
1.5
Pasta, lasagne, etc.
2
160 - 180
40 - 60
1
Quiche, tarts, flans
1
170 - 190
25 - 50
1
Vegetables: baked
jacket / roast potatoes
2
180 - 190
66 - 90
Food
Function Shelf position
Main oven
Quantity
(kg)
Temperature
(°C)
Time (min)
1
Beef / Beef boned
1
170 - 190
50 - 70
1
Mutton / Lamb
1
170 - 190
50 - 70
1
Pork / Veal / Ham
1
170 - 190
50 - 90
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Quantity
(kg)
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Food
Function Shelf position
Temperature
(°C)
Time (min)
1
Chicken
2
180 - 200
50 - 60
3
Turkey / Goose
1
170 - 190
120 - 150
1.5
Duck
2
180 - 200
70 - 100
1
Pheasant
2
170 - 190
70 - 80
1.5
Rabbit
2
170 - 190
50 - 70
1
Pizza
1
200 - 230
20 - 30
Care and cleaning
Warning! Refer to Safety
chapters.
Notes on cleaning
• Clean the front of the appliance with a
soft cloth with warm water and a
cleaning agent.
• To clean metal surfaces, use a usual
cleaning agent.
• Clean the appliance interior after each
use. Fat accumulation or other food
remains may result in a fire. The risk is
higher for the grill pan.
• Clean stubborn dirt with a special oven
cleaner.
• Clean all accessories after each use and
let them dry. Use a soft cloth with warm
water and a cleaning agent.
• If you have nonstick accessories, do not
clean them using aggressive agents,
sharp-edged objects or a dishwasher. It
can cause damage to the nonstick
coating.
Stainless steel or aluminium appliances
Clean the oven door with a wet
sponge only. Dry it with a soft
cloth.
Do not use steel wool, acids or
abrasive materials as they can
damage the oven surface. Clean
the oven control panel with the
same precautions.
Cleaning the door gasket
• Regularly do a check of the door gasket.
The door gasket is around the frame of
the oven cavity. Do not use the
appliance if the door gasket is
damaged. Contact the Service.
• To clean the door gasket, use a soft cloth
with warm water and a cleaning agent.
Removing the shelf supports
To clean the oven, remove the shelf
supports.
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3
2
1
4
2
45°
1
Pull the rear end of
the shelf support
away from the side
wall and remove it.
Install the shelf supports in the opposite
sequence.
Pull the front of the
shelf support away
from the side wall.
The rounded ends of the shelf
supports must point to the front.
Close the oven door
to the first opening
position (halfway).
Then pull forward
and remove the
door from its seat.
Hold the door trim
on the top edge of
the door at the two
sides and push
inwards to release
the clip seal. Pull the
door trim to the
front to remove it.
5
Cleaning the oven door
The oven door has two glass panels. You
can remove the oven door and the internal
glass panel to clean it.
The oven door can close if you
try to remove the internal glass
panel before you remove the
oven door.
Caution! Do not use the
appliance without the internal
glass panel.
1
2
Hold the door glass
panels on their top
edge one by one
and pull them up
out of the guide.
Clean the glass panel with water and soap.
Dry the glass panel carefully.
When the cleaning is completed, install the
glass panel and the oven door. Do the
above steps in the opposite sequence.
Open the door fully
and hold the two
door hinges.
Lift and turn the
levers on the two
hinges.
The screen-printing zone must face the
inner side of the door. Make sure that after
the installation the surface of the glass
panel frame on the screen-printing zones is
not rough when you touch it.
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Replacing the lamp
The back lamp
Put a cloth on the bottom of the interior of
the appliance. It prevents damage to the
lamp glass cover and the cavity.
1. Turn the lamp glass cover
counterclockwise to remove it.
2. Clean the glass cover.
3. Replace the oven light bulb with a 25
W, 220 - 240 V (50 Hz), 300 °C heat
resistant oven light bulb (connection
type: E14).
4. Install the glass cover.
Warning! Danger of
electrocution! Disconnect the fuse
before you replace the lamp.
The lamp and the lamp glass
cover can be hot.
1. Deactivate the appliance.
2. Remove the fuses from the fuse box or
deactivate the circuit breaker.
Troubleshooting
Warning! Refer to Safety
chapters.
What to do if...
Problem
Possible cause
Remedy
The oven does not heat up.
The oven is deactivated.
Activate the oven.
The oven does not heat up.
The clock is not set.
Set the clock.
The oven does not heat up.
The necessary settings are
not set.
Make sure that the settings
are correct.
The oven does not heat up.
The fuse is released.
Make sure that the fuse is
the cause of the malfunction.
If the fuse releases again
and again, contact a qualified electrician.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
Steam and condensation
settle on the food and in the
cavity of the oven.
You left the dish in the oven
for too long.
Do not leave the dishes in
the oven for longer than 15 20 minutes after the cooking
process ends.
The display shows "12.00".
There was a power cut.
Reset the clock.
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Problem
Possible cause
The display shows F11.
Remedy
The plug of the core temper- Put the plug of the core temature sensor is not correctly perature sensor as far as
installed into the socket.
possible into the socket.
Service data
If you cannot find a solution to the problem
yourself, contact your dealer or the Service.
the front frame of the appliance cavity. Do
not remove the rating plate from the
appliance cavity.
The necessary data for the service centre is
on the rating plate. The rating plate is on
We recommend that you write the data here:
Model (MOD.)
.........................................
Product number (PNC)
.........................................
Serial number (S.N.)
.........................................
Technical information
Technical data
Dimensions (internal)
Width
top: 440 mm / main: 435
mm
Height
top: 212 mm / main: 368
mm
Depth
top: 448 mm / main: 409
mm
Usable volumes (top oven)
42 l
Usable volumes (main oven)
62 l
Area of baking tray
1175 cm²
Top heating element (top oven)
1200 W
Top heating element (main oven)
1000 W
Bottom heating element (top oven)
1000 W
Bottom heating element (main oven)
1000 W
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Grill element (top oven)
1100 W
Grill element (main oven)
1900 W
Conventional (top oven)
2200 W
Conventional (main oven)
2000 W
Bottom heat
1100 W
Grill
1800 W
Grilling (top oven)
2100 W
Grilling (main oven)
2700 W
Forced air cooking
1900 W
Grilling with fan
2700 W
Bread and pizza setting
2900 W
Defrost
50 W
Total rating
5100 W
Oven lamp
25 W
Cooling fan
22 W
Voltage
220 - 240 V
Frequency
50 Hz
Number of functions
8+2
Energy consumption
0,79 kWh
Energy Consumption with a standard load,
Conventional
0,88 kWh
Energy Consumption with a standard load,
Forced air cooking
0,79 kWh
IKEA GUARANTEE
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years
from the original date of purchase of Your
appliance at IKEA Pty Ltd, ABN
84006270757 or at Cebas Pty Ltd, ABN 15
009 156 003 (Both Trading as IKEA) unless
the appliance is named LAGAN in which
case two (2) years of guarantee apply. The
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original sales receipt is required as proof of
purchase. If service work is carried out
under guarantee, this will not extend the
guarantee period for the appliance.
Which appliances are not covered by the
IKEA five (5) years guarantee?
The range of appliances named LAGAN .
Who will execute the service?
IKEA service provider will provide the service through its own service operations or
authorized service partner network. Contact
IKEA for further information.
If you encounter any trouble with the
appliance and wish to register a service call
or make a claim, please refer to
www.ikea.com.au for your local store after
sales customer service center phone
number, online email and opening times.
The principal address and contact details in
Australia are:
For Queensland, New South Wales, and
Victorian customers please contact:
IKEA Pty Ltd
IKEA Pty Ltd
IKEA Service Office
L1 Clock Tower, 630 Princes Highway
Tempe, NSW 2044
Contact - IKEA Customer Service at
www.IKEA.com.au
For Western Australian and South
Australian customers please contact:
Cebas Pty Ltd
8c Sunray Drive, Innaloo WA 6018
Australia
Contact - IKEA Customer Service at
www.IKEA.com.au
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty
construction or material faults from the date
of purchase from IKEA. This guarantee applies to domestic use only. The products
have been designed and tested for
domestic purposes only and this guarantee
does not cover damage arising from use of
the Product in a commercial environment.
The exceptions are specified under the
headline "What is not covered under this
guarantee?" Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible
for repair without special expenditure.
Replaced parts become the property of
IKEA.
The guarantee exists only if the appliance
complies and is installed in accordance
with:
• The technical specifications.
• The Assembly Instructions and user
manual Safety Information.
IKEA's guarantee is subject to Australian
Consumer Law - see Schedule 2 to
Competition and Consumer Act, 2010. This
guarantee is in addition to (and does not
exclude, restrict or modify in any way) any
non-excludable statutory warranties in
Australia.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee.
They will notify you as to whether your
claim is covered under this guarantee. If
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your claim is approved, the IKEA service
provider or its authorized service partner,
will then, at its sole discretion, either repair
the defective product or replace it with the
same or a comparable product.
What is not covered under this
guarantee?
• Normal wear and tear.
• Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or
by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water
damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal
environmental conditions.
• Consumable parts including batteries
and lamps.
• Non-functional and decorative parts
which do not affect normal use of the appliance, including any scratches and possible colour differences.
• Accidental damage caused by foreign
objects including insect or vermin
infestation or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
• Cases where no fault could be found during a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where
non-original parts have been used.
• Repairs caused by installation which is
faulty or not according to specification.
• The use of the appliance in a non-domestic environment i.e. professional use.
• Transportation damages. If a customer
transports the product to their home or
other address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs
during this delivery will be covered by
this guarantee.
• Cost for carrying out the initial
installation of the IKEA appliance.
However, if an IKEA service provider or
its authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the service provider or
its authorized service partner will reinstall the repaired appliance or install
the replacement, if necessary.
• The appliance's serial number or
warranty seal has been removed or
defaced.
How country law applies
Our goods come with guarantees that
cannot be excluded under the Australian
Consumer Law (ACL). You are entitled to a
replacement or refund for a major failure
and compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods
repaired or replaced if the goods fail to be
of acceptable quality and the failure does
not amount to a major failure.
This guarantee is not intended in any way
to limit or exclude such rights and remedies
that you may have under law.
You can find out more information about
the Australian Consumer Law on the ACCC
website: www.accc.gov.au
Area of validity
This IKEA guarantee applies only to
products purchased and installed in
AUSTRALIA .
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What you must do to make a claim under
the guarantee:
The IKEA after sales customer service centre
will assist you on the phone with basic
trouble shooting for your appliance at the
time of service call request. Please refer to
the IKEA catalogue or www.ikea.com.au
and select your local store for local store
phone numbers and opening times.
To make a claim under the guarantee
contact IKEA after sales customer service
center at the above address, the IKEA
catalogue or refer to www.ikea.com.au for
your local store customer service phone
number, online email and opening times.
Please describe the problem that you are
facing with the appliance in detail along
with your product article number (8 digit
code) and date of purchase at the time of
call registration.
Please describe the problem that
you are facing with the
appliance in detail along
with your product article number
( 8 digit code ) and date of
purchase at the time of call
registration .
Please do not hesitate to contact the
dedicated after sales customer service
center for IKEA appliances to:
SAVE THE SALES RECEIPT!
Kindly keep all these details and
original invoice of purchase
handy during the service
technician's visit to enable him to
carry out the job.
It is your proof of purchase and
required for the guarantee to
apply. Note that the receipt
reports also the IKEA article
name and number (8 digit code)
for each of the appliances you
have purchased.
1. Make a service request under this guarantee;
2. Ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture.
3. Ask for clarification on user manual contents and specifications of the IKEA appliance.
To ensure that we provide you with the best
assistance, please read carefully the Assembly Instructions and/or the User Manual
section of this booklet before contacting us.
How to reach us if you need our service
ENVIRONMENT CONCERNS
dispose appliances marked with the symbol
Recycle the materials with the symbol .
Put the packaging in applicable containers
to recycle it. Help protect the environment
and human health and to recycle waste of
electrical and electronic appliances. Do not
with the household waste. Return the
product to your local recycling facility or
contact your municipal office.
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867300128-B-082014
© Inter IKEA Systems B.V. 2014
21552
AA-992208-1

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