IKEA OV18 User Manual

RAFFINERAD RUTINERAD GB ENGLISH Please refer to the last page of this manual for the full list of IKEA appointed After Sales Service Provider and relative national phone numbers. ENGLISH 4 4 ENGLISH Contents Safety information Safety instructions Installation Product description Before first use Daily use Clock functions Using the accessories 4 5 8 8 9 10 12 13 Additional functions Hints and tips Care and cleaning Troubleshooting Technical information Energy efficiency ENVIRONMENTAL CONCERNS IKEA GUARANTEE 14 15 16 19 20 21 23 23 Subject to change without notice. Safety information Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible if an incorrect installation and use causes injuries and damages. Always keep the instructions with the appliance for future reference. Children and vulnerable people safety • • • • • • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Do not let children play with the appliance. Keep all packaging away from children and dispose of it appropriately. Keep children and pets away from the appliance when it operates or when it cools down. Accessible parts are hot. If the appliance has a child safety device, this should be activated. Children shall not carry out cleaning and user maintenance of the appliance without supervision. ENGLISH • 5 Children aged 3 years and under must be kept away from this appliance when it is in operation at all times. General Safety • • • • • • • • • Only a qualified person must install this appliance and replace the cable. WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised. Always use oven gloves to remove or put in accessories or ovenware. Before maintenance cut the power supply. Ensure that the appliance is switched off before replacing the lamp to avoid the possibility of electric shock. Do not use a steam cleaner to clean the appliance. Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass door since they can scratch the surface, which may result in shattering of the glass. If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard. To remove the shelf supports first pull the front of the shelf support and then the rear end away from the side walls. Install the shelf supports in the opposite sequence. Safety instructions Installation Warning! Only a qualified person must install this appliance. • Remove all the packaging. • Do not install or use a damaged appliance. • Follow the installation instruction supplied with the appliance. • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear. • Do not pull the appliance by the handle. • Keep the minimum distance from the other appliances and units. 6 ENGLISH • Make sure that the appliance is installed below and adjacent safe structures. • The sides of the appliance must stay adjacent to appliances or to units with the same height. the appliance from the mains at all poles. The isolation device must have a contact opening width of minimum 3 mm. • This appliance complies with the E.E.C. Directives. Electrical connection Use Warning! Risk of fire and electrical shock. • All electrical connections should be made by a qualified electrician. • The appliance must be earthed. • Make sure that the electrical information on the rating plate agrees with the power supply. If not, contact an electrician. • Always use a correctly installed shockproof socket. • Do not use multi-plug adapters and extension cables. • Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre. • Do not let mains cables touch or come near the appliance door, especially when the door is hot. • The shock protection of live and insulated parts must be fastened in such a way that it cannot be removed without tools. • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation. • If the mains socket is loose, do not connect the mains plug. • Do not pull the mains cable to disconnect the appliance. Always pull the mains plug. • Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors. • The electrical installation must have an isolation device which lets you disconnect Warning! Risk of injury, burns and electrical shock or explosion. • This appliance is for household use only. • Do not change the specification of this appliance. • Make sure that the ventilation openings are not blocked. • Do not let the appliance stay unattended during operation. • Deactivate the appliance after each use. • Be careful when you open the appliance door while the appliance is in operation. Hot air can release. • Do not operate the appliance with wet hands or when it has contact with water. • Do not apply pressure on the open door. • Do not use the appliance as a work surface or as a storage surface. • Open the appliance door carefully. The use of ingredients with alcohol can cause a mixture of alcohol and air. • Do not let sparks or open flames to come in contact with the appliance when you open the door. • Do not put flammable products or items that are wet with flammable products in, near or on the appliance. • Do not use microwave function to preheat the oven. Warning! Risk of damage to the appliance. • To prevent damage or discoloration to the enamel: – do not put ovenware or other objects in the appliance directly on the bottom. – do not put aluminium foil directly on the bottom of the appliance. 7 ENGLISH • • • • • – do not put water directly into the hot appliance. – do not keep moist dishes and food in the appliance after you finish the cooking. – be careful when you remove or install the accessories. Discoloration of the enamel has no effect on the performance of the appliance. Use a deep pan for moist cakes. Fruit juices cause stains that can be permanent. This appliance is for cooking purposes only. It must not be used for other purposes, for example room heating. Always cook with the oven door closed. If the appliance is installed behind a furniture panel (e.g. a door) make sure the door is never closed when the appliance is in operation. Heat and moisture can build up behind a closed furniture panel and cause subsequent damage to the appliance, the housing unit or the floor. Do not close the furniture panel until the appliance has cooled down completely after use. Care and Cleaning Warning! Risk of injury, fire, or damage to the appliance. • Before maintenance, deactivate the appliance and disconnect the mains plug from the mains socket. • Make sure the appliance is cold. There is a risk that the glass panels can break. • Replace immediately the door glass panels when they are damaged. Contact the Authorised Service Centre. • Be careful when you remove the door from the appliance. The door is heavy! • Clean regularly the appliance to prevent the deterioration of the surface material. • Fat and food remaining in the appliance can cause fire and electric arcing when the microwave function operates. • If you use an oven spray, obey the safety instructions on the packaging. Internal light • The type of light bulb or halogen lamp used for this appliance is only for household appliances. Do not use it for house lighting. Warning! Risk of electrical shock. • Before replacing the lamp, disconnect the appliance from the power supply. • Only use lamps with the same specifications. Disposal Warning! Risk of injury or suffocation. • Disconnect the appliance from the mains supply. • Cut off the mains electrical cable close to the appliance and dispose of it. • Remove the door to prevent children and pets to get closed in the appliance. • Packaging material: The packaging material is environmentally-friendly and recyclable. Plastic parts are marked with international abbreviations such as PE, PS, etc. Dispose of the packaging material in the containers provided for this purpose at your local waste management facility. Service • To repair the appliance contact an Authorised Service Centre. • Use original spare parts only. ENGLISH 8 Installation Warning! Refer to Safety chapters. The manufacturer is not responsible if you do not follow the safety precautions from the Safety chapters. Assembly Refer to the Assembly Instructions for the installation. This appliance is only supplied with a main cable. Electrical installation Warning! Only a qualified person must do the electrical installation. Product description General overview 1 2 3 4 5 6 7 4 3 8 11 2 10 1 9 Accessories • Wire shelf x 1 For cookware, cake tins, roasts. • Baking tray x 1 For cakes and biscuits. • Grill- / Roasting pan x 1 1 2 3 4 5 6 7 8 9 10 11 Control panel Knob for the oven functions Electronic programmer Knob for the temperature Air vents for the cooling fan Grill Lamp Fan Shelf support, removable Rating plate Shelf positions To bake and roast or as pan to collect fat. • Telescopic runners x 2 sets For shelves and trays. 9 ENGLISH Before first use Warning! Refer to Safety chapters. Initial Cleaning Press again and again until the symbol flashes in the display. To set a new time, refer to "Setting the time". Remove all accessories and removable shelf supports from the appliance. Preheating Refer to "Care and cleaning" chapter. Clean the appliance before first use. Put the accessories and the removable shelf supports back to their initial position. Setting the time After the first connection to the mains, all symbols in the display are on for some seconds. For the subsequent few seconds the display shows the software version. After the software version goes off, the display shows flashes. and "12:00". "12" or to set the current hour. 1. Press 2. Press to confirm. This is necessary only when you set the time for the first time. Later the new time will be saved automatically after 5 seconds. and the set hour. The display shows "00" flashes. or to set the current minutes. 3. Press to confirm. This is necessary 4. Press only when you set the time for the first time. Later the new time will be saved automatically after 5 seconds. The display shows the new time. Changing the time You can change the time of day only when the oven is in standby mode. Preheat the empty appliance to burn off the remaining grease. 1. Set the function and the maximum temperature. 2. Let the appliance operate for 1 hour. 3. Set the function and the maximum temperature. 4. Let the appliance operate for 15 minutes. 5. Set the function and the maximum temperature. 6. Let the appliance operate for 15 minutes. Accessories can become hotter than usual. The appliance can emit an odour and smoke. This is normal. Make sure that the airflow in the room is sufficient. Using the Mechanical child lock The appliance has the child lock installed and activated. It is below the control panel on the right side. To open the oven door with the child lock installed, pull the child lock handle up as shown in the picture. ENGLISH 10 Close the oven door without pulling the child lock. To remove the child lock, open the oven door and remove the child lock with the torx key. The torx key is in the oven fitting bag. Daily use Warning! Refer to Safety chapters. Activating and deactivating the appliance 1. Turn the knob for the oven functions clockwise to an oven function. 2. Turn the knob for the temperature to set the temperature. The display shows the set temperature. 3. To deactivate the appliance, turn the knob for the oven functions to the off position. Oven functions Oven function Off position Application The appliance is off. Forced Air Cook- To bake on up to 2 shelf positions at the same time and ing to dry food. When you use this function, decrease the oven temperature by 20 - 40 °C from the standard temperatures you use for cooking with the function Conventional (Top and Bottom Heat). Conventional (Top and Bottom Heat) To bake and roast food on 1 shelf position. Grilling To grill flat food in the middle of the shelf. To make toasts. Bottom Heat To bake cakes with crispy bottom and to preserve food. Grilling with Fan To roast larger meat joints or poultry with bones on 1 shelf position. Also to make gratins and to brown. ENGLISH 11 Oven function Application Bread and Pizza Baking To bake food on 1 shelf position for a more intensive browning and a crispy bottom. When you use this function, decrease the oven temperature by 20 - 40 °C from the standard temperatures you use for cooking with the function Conventional (Top and Bottom Heat). Defrost To defrost frozen food. The knob for the temperature must be in the off position. Top Heat To brown bread, cakes and pastries. To finish cooked dishes. Fast Grilling To grill flat food in large quantities and to toast bread. Light To activate the lamp without a cooking function. It can be used with residual heat in final cooking phase to save energy. Display G A G F B E C A. B. C. D. Time and temperature Heat-up and residual heat indicator Water tank (selected models only) Core temperature sensor (selected models only) E. Door lock (selected models only) F. Hours / minutes G. Clock functions D Buttons Button Function Description MINUS To set the time. CLOCK To set a clock function. PLUS To set the time. ENGLISH 12 Heat-up indicator When you activate an oven function, the bars in the display The bars show that the oven temperature increases or decreases. come on one by one. Clock functions Clock functions table Clock function Application TIME OF DAY To set, change or check the time of day. Refer to "Setting the time". MINUTE MINDER Use to set a countdown time (maximum 23 h 59 min). This function has no effect on the operation of the appliance. You can set the MINUTE MINDER at any time, also if the appliance is off. DURATION To set how long the appliance operates. Use only when an oven function is set. END To set when the appliance must deactivate. Use only when an oven function is set. You can use Duration and End at the same time (time delay), if the appliance is to be activate and deactivate automatically later. Press again and again to switch between the clock functions. To confirm the settings of the clock functions, press or wait 5 seconds for an automatic confirmation. Setting the DURATION or END function during cooking function 1. Press again and again until the display shows or . or flashes in the display. or to the set the values and 2. Press to confirm. press For Duration first you set the minutes and then the hours, for End first you set the hours and then the minutes. An acoustic signal sounds for 2 minutes or symbol and after the time ends. time setting flash in the display. The oven stops. 3. Press any button to stop the acoustic signal. If you press when you set the hours for DURATION , the appliance goes to setting of the END function. Setting the MINUTE MINDER 1. Press again and again until "00" flash in the display. and ENGLISH 2. Press or to set the MINUTE MINDER. First you set the seconds, then the minutes and then the hours. At first, the time is calculated in minutes and seconds. When the time you set is longer than 60 minutes, the symbol comes on in the display. The appliance now calculates the time in hours and minutes. 3. The MINUTE MINDER starts automatically after five seconds. After 90% of the set time, an acoustic signal sounds. 4. When the set time ends, an acoustic signal sounds for two minutes. "00:00" and flash in the display. Press any button to stop the acoustic signal. 13 If you set the MINUTE MINDER when the DURATION or END function operates, the symbol comes on in the display. Count Up Timer Use the Count Up Timer to monitor how long the oven operates. Press again and again until the display shows time without clock symbols. You cannot use the Count Up Timer when the Duration End or function operates. Using the accessories Warning! Refer to Safety chapters. Inserting the accessories Wire shelf: Push the shelf between the guide bars of the shelf support and make sure that the feet point down. Wire shelf and the deep pan together: Push the deep pan between the guide bars of the shelf support and the wire shelf on the guide bars above and make sure that the feet point down. Deep pan: Push the deep pan between the guide bars of the shelf support. ENGLISH 14 Caution! Do not clean the telescopic runners in the dishwasher. Do not lubricate the telescopic runners. Small indentation at the top increase safety. The indentations are also anti-tip devices. The high rim around the shelf prevents cookware from slipping. 1 2 Installing the telescopic runners °C You can put the telescopic runners on each level. °C Remove the protection film from the telescopic runners before you install them. Make sure that the two telescopic runners are on the same level. The stop element (A) which is at one end of the telescopic runner must point up. 1 2 A Using the telescopic runners With telescopic runners you can put in and remove the shelves more easily. Pull out the right and left hand telescopic runners. Put the wire shelf on the telescopic runners and carefully push them into the appliance. Make sure you push back the telescopic runners fully in the appliance before you close the oven door. You can also use the telescopic runners with the trays or pans supplied with the appliance. Warning! Refer to "Product description" chapter. Additional functions Using the Child Lock Automatic switch-off The Child Lock prevents an accidental operation of the appliance. For safety reasons the appliance deactivates automatically after some time if an oven function operates and you do not change any settings. 1. Do not set an oven function. 2. Press and hold and at the same time for 2 seconds. An acoustic signal sounds. SAFE comes on in the display. To deactivate the Child Lock, repeat step 2. Temperature (°C) 30 - 115 Switch-off time (h) 12.5 ENGLISH 15 120 - 195 8.5 if the temperature in the oven is more than 40 °C. Turn the knob for the temperature left or right to show the oven temperature. 200 - 245 5.5 Cooling fan 250 1.5 When the appliance operates, the cooling fan activates automatically to keep the surfaces of the appliance cool. If you deactivate the appliance, the cooling fan stops. Temperature (°C) Switch-off time (h) After an automatic switch-off, deactivate the appliance fully. Then you can activate it again. The Automatic switch-off does not work with the functions: Duration, End. Residual heat indicator When you deactivate the appliance, the display shows the residual heat indicator Safety thermostat Incorrect operation of the appliance or defective components can cause dangerous overheating. To prevent this, the oven has a safety thermostat which interrupts the power supply. The oven activates again automatically when the temperature drops. Hints and tips General information • The appliance has four shelf positions. Count the shelf positions from the bottom of the appliance floor. • The appliance has a special system which circulates the air and constantly recycles the steam. With this system you can cook in a steamy environment and keep the food soft inside and crusty outside. It decreases the cooking time and energy consumption to a minimum. • Moisture can condense in the appliance or on the door glass panels. This is normal. Always stand back from the appliance when you open the appliance door while cooking. To decrease the condensation, operate the appliance for 10 minutes before cooking. • Clean the moisture after each use of the appliance. • Do not put the objects directly on the appliance floor and do not put aluminium foil on the components when you cook. This can change the baking results and cause damage to the enamel. Baking cakes • Do not open the oven door before 3/4 of the set cooking time is up. • If you use two baking trays at the same time, keep one empty level between them. Cooking meat and fish • Use a deep pan for very fatty food to prevent the oven from stains that can be permanent. • Leave the meat for approximately 15 minutes before carving so that the juice does not seep out. • To prevent too much smoke in the oven during roasting, add some water into the deep pan. To prevent the smoke condensation, add water each time after it dries up. ENGLISH 16 Cooking times Cooking times depend on the type of food, its consistency, and volume. cooking time, etc.) for your cookware, recipes and quantities when you use this appliance. Initially, monitor the performance when you cook. Find the best settings (heat setting, Cooking table Quantity (kg) Food Function Shelf position Temperature (°C) Time (min) 1 Pork / Lamb 2 180 100 - 110 1 Veal / Beef 2 190 70 - 100 1.2 Chicken / Rabbit 2 210 - 220 70 - 80 1.5 Duck 1 160 120 - 150 3 Goose 1 160 150 - 200 4 Turkey 1 180 210 - 240 1 Fish 2 190 30 - 40 1 Stuffed pepperoni tomatoes / Roasted potatoes 2 190 50 - 70 - Instant cakes 2 160 45 - 55 1 Pies 2 160 80 - 100 - Biscuits 3 150 25 - 35 2 Lasagne 2 180 45 - 60 1 White bread 2 190 50 - 60 1 Pizza 1 210 - 220 20 - 30 Care and cleaning Warning! Refer to Safety chapters. ENGLISH Notes on cleaning • Clean the front of the appliance with a soft cloth with warm water and a cleaning agent. • To clean metal surfaces, use a usual cleaning agent. • Clean the appliance interior after each use. Fat accumulation or other food remains may result in a fire. The risk is higher for the grill pan. • Clean stubborn dirt with a special oven cleaner. • Clean all accessories after each use and let them dry. Use a soft cloth with warm water and a cleaning agent. • If you have nonstick accessories, do not clean them using aggressive agents, sharp-edged objects or a dishwasher. It can cause damage to the nonstick coating. Stainless steel or aluminium appliances Clean the oven door with a wet sponge only. Dry it with a soft cloth. Do not use steel wool, acids or abrasive materials as they can damage the oven surface. Clean the oven control panel with the same precautions. 17 2 1 Pull the rear end of the shelf support away from the side wall and remove it. Install the shelf supports in the opposite sequence. Pull the front of the shelf support away from the side wall. The rounded ends of the shelf supports must point to the front. Cleaning the oven door The oven door has three glass panels.You can remove the oven door and the internal glass panels to clean them. The oven door can close if you try to remove the glass panels before you remove the oven door. Caution! Do not use the appliance without the glass panels. Cleaning the door gasket • Regularly do a check of the door gasket. The door gasket is around the frame of the oven cavity. Do not use the appliance if the door gasket is damaged. Contact the Service. • To clean the door gasket, use a soft cloth with warm water and a cleaning agent. 2 1 1 2 Removing the shelf supports To clean the oven, remove the shelf supports. Open the door fully and hold the two door hinges. Lift and turn the levers on the two hinges. 18 ENGLISH When the cleaning is completed, install the glass panels and the oven door. Do the above steps in the opposite sequence. 4 3 Close the oven door halfway to the first opening position. Then pull forward and remove the door from its seat. 5 Put the door on a soft cloth on a stable surface. Make sure that you put the glass panels (A and B) back in the correct sequence. The first panel (A) has a decorative frame. The screen-printing zone must face the inner side of the door. Make sure that after the installation the surface of the glass panel frame on the screen-printing zones is not rough when you touch it. A B 6 90° Release the locking system to remove the glass panels. Turn the two fasteners by 90° and remove them from their seats. 7 1 2 First lift carefully and then remove the glass panels one by one. Start from the top panel. Clean the glass panels with water and soap. Dry the glass panels carefully. Make sure that you install the middle panel of glass in the seats correctly. ENGLISH 19 Replacing the lamp Put a cloth on the bottom of the interior of the appliance. It prevents damage to the lamp glass cover and the cavity. Warning! Danger of electrocution! Disconnect the fuse before you replace the lamp. The lamp and the lamp glass cover can be hot. 2. Remove the fuses from the fuse box or deactivate the circuit breaker. The back lamp 1. Turn the lamp glass cover counterclockwise to remove it. 2. Clean the glass cover. 3. Replace the oven light bulb with a 25 W, 230 V (50 Hz), 300 °C heat resistant oven light bulb (connection type: E14). 4. Install the glass cover. 1. Deactivate the appliance. Troubleshooting Warning! Refer to Safety chapters. What to do if... Problem Possible cause Remedy The oven does not heat up. The oven is deactivated. Activate the oven. The oven does not heat up. The clock is not set. Set the clock. The oven does not heat up. The necessary settings are not set. Make sure that the settings are correct. The oven does not heat up. The automatic switch-off is activated. Refer to "Automatic switchoff". The oven does not heat up. The Child Lock is on. Refer to "Using the Child Lock". The oven does not heat up. The fuse is released. Make sure that the fuse is the cause of the malfunction. If the fuse releases again and again, contact a qualified electrician. The lamp does not operate. The lamp is defective. Replace the lamp. Steam and condensation settle on the food and in the cavity of the oven. You left the dish in the oven for too long. Do not leave the dishes in the oven for longer than 15 20 minutes after the cooking process ends. ENGLISH 20 Problem Possible cause The display shows an error code that is not in this table. Remedy There is an electrical fault. Service data If you cannot find a solution to the problem yourself, contact an Authorised Service Centre. • Deactivate the oven with the house fuse or the safety switch in the fuse box and activate it again. • If the display shows the error code again, contact the service centre. the front frame of the appliance cavity. Do not remove the rating plate from the appliance cavity. The necessary data for the service centre is on the rating plate. The rating plate is on We recommend that you write the data here: Model (MOD.) ......................................... Product number (PNC) ......................................... Serial number (S.N.) ......................................... Technical information Technical data Dimensions (internal) Width Height Depth Area of baking tray 1140 cm² Top heating element 800 W Bottom heating element 1000 W Grill 1650 W Fan 2000 W Total rating 2500 W Voltage 240 V 437 mm 328 mm 401 mm ENGLISH 21 Frequency 50 Hz Number of functions 9 Energy efficiency Product information according to EU 66/2014 Model identification RAFFINERAD 002.451.68 RAFFINERAD 202.451.72 RAFFINERAD 402.451.71 RAFFINERAD 902.451.78 RUTINERAD 202.451.91 RUTINERAD 702.451.84 RUTINERAD 802.451.88 Energy Efficiency Index 105.1 Energy consumption with a standard load, conventional mode 0.87 kWh/cycle Energy consumption with a standard load, fan-forced 0.83 kWh/cycle mode Number of cavities 1 Heat source Electricity Volume 57 l Type of oven Built-In Oven ENGLISH Mass EN 60350-1 - Household electric cooking appliances - Part 1: Ranges, ovens, steam ovens and grills - Methods for measuring performance. Energy saving The appliance contains features which help you save energy during everyday cooking. • General hints – Make sure that the oven door is closed properly when the appliance operates and keep it closed as much as possible during the cooking. – Use metal dishes to improve the energy saving. – When possible, put the food inside the oven without heating it up. – When the cooking duration is longer than 30 minutes, reduce the oven temperature to minimum, 3 - 10 minutes before the end of the cooking time, depending on the 22 RAFFINERAD 002.451.68 34.2 kg RAFFINERAD 202.451.72 34.2 kg RAFFINERAD 402.451.71 34.2 kg RAFFINERAD 902.451.78 34.2 kg RUTINERAD 202.451.91 35.4 kg RUTINERAD 702.451.84 35.4 kg RUTINERAD 802.451.88 35.4 kg duration of the cooking. The residual heat inside the oven will continue to cook. – Use the residual heat to warm up other foods. • Cooking with fan - when possible, use the cooking functions with fan to save energy. • Residual heat – In some oven functions if a programme with time selection (Duration, End) is activated and the cooking time is longer than 30 minutes, the heating elements deactivate automatically 10% earlier. The fan and lamp continue to operate. • Keep food warm - if you want to use the residual heat to keep the meal warm, choose the lowest possible temperature setting. The display shows the residual heat temperature. 23 ENGLISH ENVIRONMENTAL CONCERNS Recycle the materials with the symbol . Put the packaging in applicable containers to recycle it. Help protect the environment and human health and to recycle waste of electrical and electronic appliances. Do not dispose appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office. IKEA GUARANTEE How long is the IKEA guarantee valid? This guarantee is valid for five (5) years from the original date of purchase of Your appliance at IKEA, unless the appliance is named LAGAN in which case two (2) years of guarantee apply. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance, Which appliances are not covered by the IKEA five (5) years guarantee? The range of appliances named LAGAN and all appliances purchased in IKEA before 1st of August 2007 Who will execute the service? IKEA service provider will provide the service through its own service operations or authorized service partner network. What does this guarantee cover? The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA. What will IKEA do to correct the problem? IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole discretion, either repair the defective product or replace it with the same or a comparable product. What is not covered under this guarantee? • Normal wear and tear. • Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions. • Consumable parts including batteries and lamps. 24 ENGLISH • Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences. • Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers. • Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults. • Cases where no fault could be found during a technician’s visit. • Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where non-original parts have been used. • Repairs caused by installation which is faulty or not according to specification. • The use of the appliance in a nondomestic environment i.e. professional use. • Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer's delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee. • Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will reinstall the repaired appliance or install the replacement, if necessary. This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country. How country law applies The IKEA guarantee gives You specific legal rights, which covers or exceed local demands. However these conditions do not limit in any way consumer rights described in the local legislation Area of validity For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with: • the technical specifications of the country in which the guarantee claim is made; • the Assembly Instructions and User Manual Safety Information; The dedicated After Sales Service for IKEA appliances: Please do not hesitate to contact IKEA After Sales Service to: 1. make a service request under this guarantee; 2. ask for clarification on installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to: • the overall IKEA kitchen installation; • connections to electricity (if machine comes without plug and cable), to water and to gas since they have to be executed by an authorized service engineer. 3. ask for clarification on user manual contents and specifications of the IKEA appliance. To ensure that we provide you with the best assistance, please read carefully the ENGLISH Assembly Instructions and/or the User Manual section of this booklet before contacting us. How to reach us if You need our service Please refer to the last page of this manual for the full list of IKEA appointed contacts and relative national phone numbers. In order to provide You with a quicker service, we recommend that You use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance You need an assistance for. Before calling us, assure that You have to hand the IKEA article number (8 digit code) for the appliance of which you need our assistance. SAVE THE SALES RECEIPT! It is Your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased. Do You need extra help? For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us. 25 26 Country België Belgique Phone number 070 246016 Call Fee Opening time Binnenlandse gesprekskosten 8 tot 20 Weekdagen Tarif des appels nationaux 8 à 20. En semaine България 00359888164080 0035924274080 Такса за повикване от страната От 9 до 18 ч в работни дни Česká republika 246 019721 Cena za místní hovor Danmark 70 15 09 09 Landstakst 8 až 20 v pracovních dnech man. - fre. 09.00 - 20.00 lør. 09.00 - 16.00 1 søndag pr. måned, normalt første søndag i måneden Deutschland +49 1806 33 45 32* * 0,20 €/Verbindung aus dem Festnetz max. 0,60 €/Verbindung aus dem Mobilfunknetz Werktags von 8.00 bis 20.00 Ελλάδα 211 176 8276 Υπεραστική κλήση 8 έως 20 κατά τις εργάσιμες ημέρες España 91 1875537 Tarifa de llamadas nacionales De 8 a 20 en días laborables France 0170 36 02 05 Tarif des appels nationaux 9 à 21. En semaine Trošak poziva 27 lipa po minuti radnim danom od ponedjeljka do petka od 08:00 do 16:00 Hrvatska 00385 1 6323 339 Ireland 0 14845915 National call rate 8 till 20 Weekdays Ísland 5880503 Innanlandsgjald fyrir síma 9 til 18. Virka daga Italia 02 00620818 Tariffa applicata alle chiamate nazionali dalle 8 alle 20 nei giorni feriali Κυπρος 22 030 529 Υπεραστική κλήση 8 έως 20 κατά τις εργάσιμες ημέρες Lietuva 5 230 06 99 Nacionalinių pokalbių tarifai Pr. - Ketv.: 8:00 - 12:00, 12:45 - 17:00 Pnkt.: 8:00 - 12:00, 12:45 - 15:45 Magyarország 061 998 0549 Belföldi díjszabás Hétköznap 8 és 10 óra között Nederland 0900 235 45 32 en/of 0900 BEL IKEA 15 cent/min., starttarief 4.54 cent en gebruikelijke belkosten ma - vr 08.00 - 20.00, zat 09.00 - 20.00 (zondag gesloten) Norge 815 22052 Takst innland 8 til 20 ukedager Österreich 0810 300486 max. 10 Cent/min. Mo - Fr 8.00 - 20.00 Uhr Polska 012 297 8787 Stawka wg taryfy krajowej Od 8 do 20 w dni robocze Portugal 211557985 Chamada Nacional 9 às 21. Dias de Semana *excepto feriados România 021 211 08 88 Tarif apel naţional 8 - 20 în zilele lucrătoare Действующие телефонные тарифы с 8 до 20 по рабочим дням Время московское Россия 8 495 6662929 Schweiz Tarif für Anrufe im Bundesgebiet 8 bis 20 Werktage Suisse Tarif des appels nationaux 8 à 20. En semaine Tariffa applicata alle chiamate nazionali dalle 8 alle 20 nei giorni feriali (02) 3300 2554 Cena vnútroštátneho hovoru 8 až 20 v pracovných dňoch Suomi 030 6005203 Lankapuhelinverkosta 0,0835 €/puhelu + 0,032 €/min Matkapuhelinverkosta 0,192 €/min arkipäivisin 8.00 - 20.00 Sverige 0775 700 500 lokalsamtal (lokal taxa) mån-fre 8.30 - 20.00 lör-sön 9.30 - 18.00 031 5500 324 Svizzera Slovensko Türkiye 212 244 0769 Ulusal arama ücreti Hafta içi saat 09:00’dan 18:00’a kadar Україна 044 586 2078 Міжміськи дзвінки платні 9 - 21 В робочі дні United Kingdom 020 3347 0044 National call rate 9 till 21. Weekdays Slovenija www.ikea.com Србија www.ikea.com * 27 867304254-B-182016 © Inter IKEA Systems B.V. 2016 21552 AA-720121-4
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