HP | EliteDesk 800 G3 Tower PC | HP ZBook 14u G5 Mobile Workstation Hardware Reference Guide

HP ZBook 14u G5 Mobile Workstation Hardware Reference Guide
Hardware Reference Guide
HP ProDesk 600 G3 SFF Business PC
© Copyright 2016 HP Development Company,
L.P.
Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: November 2016
Document Part Number: 913309-001
Product notice
Software terms
This guide describes features that are common
to most models. Some features may not be
available on your computer.
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
About This Book
This guide provides basic information for upgrading the HP ProDesk Business PC.
WARNING!
Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION:
Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). A notice alerts the user that failure to follow a procedure exactly as described
could result in loss of data or in damage to hardware or software. Also contains essential information to
explain a concept or to complete a task.
NOTE:
TIP:
Contains additional information to emphasize or supplement important points of the main text.
Provides helpful hints for completing a task.
iii
iv
About This Book
Table of contents
1 Product features ........................................................................................................................................... 1
Standard configuration features ........................................................................................................................... 1
Front panel components ....................................................................................................................................... 2
Rear panel components ......................................................................................................................................... 3
vPro systems ....................................................................................................................................... 3
Non-vPro systems ............................................................................................................................... 4
Serial number location .......................................................................................................................................... 4
2 Hardware upgrades ....................................................................................................................................... 5
Serviceability features ........................................................................................................................................... 5
Warnings and cautions .......................................................................................................................................... 5
Removing the computer access panel ................................................................................................................... 6
Replacing the computer access panel ................................................................................................................... 7
Removing the front bezel ...................................................................................................................................... 8
Removing a slim optical drive bezel blank ............................................................................................................ 9
Replacing the front bezel ...................................................................................................................................... 9
Removing and installing the optional front bezel dust filter .............................................................................. 10
Changing from desktop to tower orientation ..................................................................................................... 12
System board connections .................................................................................................................................. 13
Upgrading system memory ................................................................................................................................. 14
Installing a memory module ............................................................................................................. 14
Removing or installing an expansion card .......................................................................................................... 18
Drive positions ..................................................................................................................................................... 21
Removing and installing drives ........................................................................................................................... 22
Removing a 9.5 mm slim optical drive .............................................................................................. 23
Installing a 9.5 mm slim optical drive ............................................................................................... 25
Removing and replacing a 3.5-inch hard drive ................................................................................. 27
Removing and installing an M.2 SSD storage card ........................................................................... 31
Installing a security lock ...................................................................................................................................... 34
Cable lock ........................................................................................................................................... 34
Padlock .............................................................................................................................................. 34
HP Business PC Security Lock V2 ...................................................................................................... 35
Appendix A Battery replacement ..................................................................................................................... 40
v
Appendix B Electrostatic discharge .................................................................................................................. 43
Preventing electrostatic damage ........................................................................................................................ 43
Grounding methods ............................................................................................................................................. 43
Appendix C Computer operating guidelines, routine care and shipping preparation ............................................. 44
Computer operating guidelines and routine care ............................................................................................... 44
Optical drive precautions ..................................................................................................................................... 45
Operation ........................................................................................................................................... 45
Cleaning ............................................................................................................................................. 45
Safety ................................................................................................................................................ 45
Shipping preparation ........................................................................................................................................... 45
Appendix D Accessibility ................................................................................................................................. 46
Supported assistive technologies ....................................................................................................................... 46
Contacting support .............................................................................................................................................. 46
Index ............................................................................................................................................................. 47
vi
1
Product features
Standard configuration features
Features may vary depending on the model. For support assistance and to learn more about the hardware
and software installed on your computer model, run the HP Support Assistant utility.
NOTE:
This computer model can be used in a tower orientation or a desktop orientation.
Standard configuration features
1
Front panel components
Drive configuration may vary by model. Some models have a bezel blank covering the slim optical drive bay.
Front panel components
1
Slim optical drive (optional)
6
USB 2.0 port with HP Sleep and Charge
2
SD card reader (optional)
7
Audio-out (headphone)/Audio-in (microphone) combo jack
3
USB Type-C charging port
8
Hard drive activity light
4
USB 3.x ports (2)
9
Power button
5
USB 2.0 port
NOTE: The light on the power button is normally white when the power is on. If it is flashing red, there is a problem with
the computer and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.
2
Chapter 1 Product features
Rear panel components
Refer to the following images and tables for the rear components on vPro and non-vPro systems.
vPro systems
Rear panel components
1
Audio-in jack
5
Optional port
2
RJ-45 (network) jack
6
USB 2.0 ports (2)
3
Audio-out jack for powered audio devices
7
USB 3.x ports (4)
4
DisplayPort monitor connectors (2)
8
Power cord connector
NOTE:
Your model may have additional optional ports available from HP.
When a device is plugged into either audio jack, a dialog box will appear on the monitor screen asking if you want to use the
jack for a microphone or a headphone. You can also reconfigure the jacks at any time by double-clicking the Audio Manager
icon in the Windows taskbar.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and/or the
integrated graphics on the system board may be used. The specific graphics card installed and software configuration will
determine the behavior.
The system board graphics can be disabled by changing settings in BIOS F10 Setup.
Rear panel components
3
Non-vPro systems
Rear panel components
1
Audio-in jack
5
Optional port
2
RJ-45 (network) jack
6
USB 2.0 ports (4)
3
Audio-out jack for powered audio devices
7
USB 3.x ports (2)
4
DisplayPort monitor connectors (2)
8
Power cord connector
NOTE:
Your model may have additional optional ports available from HP.
When a device is plugged into either audio jack, a dialog box will appear on the monitor screen asking if you want to use the
jack for a microphone or a headphone. You can also reconfigure the jacks at any time by double-clicking the Audio Manager
icon in the Windows taskbar.
When a graphics card is installed in one of the system board slots, the video connectors on the graphics card and/or the
integrated graphics on the system board may be used. The specific graphics card installed and software configuration will
determine the behavior.
The system board graphics can be disabled by changing settings in BIOS F10 Setup.
Serial number location
Each computer has a unique serial number and a product ID number that are located on the exterior of the
computer. Keep these numbers available for use when contacting customer service for assistance.
4
Chapter 1 Product features
2
Hardware upgrades
Serviceability features
The computer includes features that make it easy to upgrade and service. A Torx T15 or flat-bladed
screwdriver is needed for some of the installation procedures described in this chapter.
Warnings and cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING!
To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the AC outlet and allow the internal system components to cool before you
touch them.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web
at http://www.hp.com/ergo.
WARNING!
Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
IMPORTANT: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly
touching a grounded metal object. See Electrostatic discharge on page 43 for more information.
When the computer is plugged into an AC power source, voltage is always applied to the system board. To
prevent damage to internal components, you must disconnect the power cord from the power source before
opening the computer.
Serviceability features
5
Removing the computer access panel
To access internal components, you must remove the access panel.
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
6
5.
If the computer is on a stand, remove the computer from the stand and lay the computer down.
6.
Slide the access panel release lever to the right (1) so that it locks into place. Then slide the access panel
back (2) and lift it off the computer (3).
Chapter 2 Hardware upgrades
Replacing the computer access panel
Be sure that the access panel release lever is locked into place, and then place the access panel on the
computer (1) and slide the panel forward (2). The release lever will automatically move back to the left and
secure the access panel.
Replacing the computer access panel
7
Removing the front bezel
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
8
5.
If the computer is on a stand, remove the computer from the stand and lay the computer down.
6.
Remove the computer access panel. See Removing the computer access panel on page 6.
7.
Lift up the four tabs on the top of the bezel (1), and then rotate the bezel off the chassis (2).
Chapter 2 Hardware upgrades
Removing a slim optical drive bezel blank
On some models, a bezel blank covers the slim optical drive bay. Remove the bezel blank before installing an
optical drive. To remove the bezel blank:
1.
Remove the computer access panel and front bezel.
2.
Then press inward on the tab on the left side of the blank (1), and then rotate the blank off the front
bezel (2).
Replacing the front bezel
Insert the four hooks on the bottom of the bezel into the rectangular holes on the chassis (1), and then rotate
the top of the bezel onto the chassis (2) and snap it in place.
Removing a slim optical drive bezel blank
9
Removing and installing the optional front bezel dust filter
Some models are equipped with an optional front bezel dust filter. You must periodically clean the dust filter
so that the dust collected on the filter does not impede air flow through the computer.
NOTE:
The optional front bezel dust filter is available from HP.
To remove, clean, and replace the dust filter:
1.
Turn off the computer properly through the operating system, and turn off any external devices.
2.
Disconnect the power cord from the AC outlet and disconnect any external devices.
NOTE: Regardless of the power-on state, voltage is always present on the system board as long as the
system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
10
3.
To remove the dust filter, use your fingers to separate the filter from the front bezel at the tab locations
shown below.
4.
Use a soft brush or cloth to clean dust from the filter. If heavily soiled, rinse the filter clean with water.
Chapter 2 Hardware upgrades
5.
To replace the dust filter, press the filter firmly onto the front bezel at the tab locations shown below.
6.
Reconnect the power cord and any external devices, and then turn on the computer.
Removing and installing the optional front bezel dust filter
11
Changing from desktop to tower orientation
The Small Form Factor computer can be used in a tower orientation with an optional tower stand that can be
purchased from HP.
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the optional tower
stand.
1.
Remove/disengage any security devices that prohibit moving the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
5.
Orient the computer so that its right side is facing down and place the computer in the optional stand.
6.
Reconnect the power cord and any external devices, and then turn on the computer.
NOTE: Be sure that at least 10.2 centimeters (4 inches) of space on all sides of the computer remains
clear and free of obstructions.
7.
12
Lock any security devices that were disengaged before the computer was moved.
Chapter 2 Hardware upgrades
System board connections
Refer to the following illustration and table to identify the system board connectors for your model.
Item
System board connector
System board label
Color
Component
1
PCI Express x16
X16PCIEXP
Black
Expansion card
2
PCI Express x4
X4PCIEXP
Black
Expansion card
3
Battery
BAT
Black
Battery
4
DIMM4 (Channel A)
DIMM4
White
Memory module
5
DIMM3 (Channel A)
DIMM3
Black
Memory module
6
DIMM2 (Channel B)
DIMM2
White
Memory module
7
DIMM1 (Channel B)
DIMM1
Black
Memory module
8
M.2 WLAN
WLAN
Black
M.2 WLAN card
9
M.2 SSD
SSD
Black
M.2 SSD storage card
10
SATA 3.0
SATA0
Dark blue
Hard drive
11
SATA 3.0
SATA1
Light blue
Optical drive
System board connections
13
Upgrading system memory
The computer comes with double data rate 4 synchronous dynamic random access memory (DDR4-SDRAM)
dual inline memory modules (DIMMs).
The memory sockets on the system board are populated with at least one preinstalled memory module. To
achieve the maximum memory support, you can populate the system board with up to 64 GB of memory
configured in a high-performing dual-channel mode.
For proper system operation, the DIMMs must adhere to the following specifications:
●
Industry-standard 288-pin
●
Unbuffered non-ECC PC4-19200 DDR4-2400 MHz-compliant
●
1.2 volt DDR4-SDRAM memory modules
●
CAS latency 17 DDR4 2400 MHz (17-17-17 timing)
●
Mandatory JEDEC SPD information
The computer supports the following:
●
512 Mb, 1 Gb, 2 Gb, and 4 Gb non-ECC memory technologies
●
Single-sided and double-sided memory modules
●
Memory modules constructed with x8 and x16 DDR devices; memory modules constructed with x4
SDRAM are not supported
NOTE:
The system does not operate properly if you install unsupported memory modules.
Installing a memory module
There are four memory sockets on the system board, with two sockets per channel. The sockets are labeled
DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM2 operate in memory channel B. Sockets DIMM3
and DIMM4 operate in memory channel A.
The system will automatically operate in single-channel mode, dual-channel mode, or flex mode, depending
on how the DIMMs are installed.
NOTE: Single-channel and unbalanced dual-channel memory configurations will result in inferior graphics
performance.
14
●
The system will operate in single-channel mode if the DIMM sockets are populated in one channel only.
●
The system will operate in a higher-performing dual-channel mode if the total memory capacity of the
DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. The technology and
device width can vary between the channels. For example, if Channel A is populated with two 1 GB
DIMMs and Channel B is populated with one 2 GB DIMM, the system will operate in dual-channel mode.
●
The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is not equal
to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel populated with the
least amount of memory describes the total amount of memory assigned to dual channel and the
remainder is assigned to single channel. For optimal speed, the channels should be balanced so that the
largest amount of memory is spread between the two channels. If one channel will have more memory
than the other, the larger amount should be assigned to Channel A. For example, if you are populating
the sockets with one 2 GB DIMM, and three 1 GB DIMMs, Channel A should be populated with the 2 GB
Chapter 2 Hardware upgrades
DIMM and one 1 GB DIMM, and Channel B should be populated with the other two 1 GB DIMMs. With this
configuration, 4 GB will run as dual-channel and 1 GB will run as single-channel.
●
In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
IMPORTANT: You must disconnect the power cord and wait approximately 30 seconds for the power to drain
before adding or removing memory modules. Regardless of the power-on state, voltage is always supplied to
the memory modules as long as the computer is plugged into an active AC outlet. Adding or removing
memory modules while voltage is present may cause irreparable damage to the memory modules or system
board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is important
to use memory modules with gold-plated metal contacts to prevent corrosion and/or oxidation resulting from
having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before beginning
these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal
object. For more information, refer to Electrostatic discharge on page 43.
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the
module.
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: You must disconnect the power cord and wait approximately 30 seconds for the power to
drain before adding or removing memory modules. Regardless of the power-on state, voltage is always
supplied to the memory modules as long as the computer is plugged into an active AC outlet. Adding or
removing memory modules while voltage is present may cause irreparable damage to the memory
modules or system board.
5.
If the computer is on a stand, remove the computer from the stand.
6.
Remove the computer access panel.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components
to cool before you touch them.
7.
Remove the front bezel.
8.
Disconnect the power and data cables from the rear of all drives in the drive cage.
Upgrading system memory
15
9.
Remove the drive cage. Push the release lever on the left side of the cage inward (1), lift the left side of
the cage up (2), and then slide the right side of the cage out of the chassis (3).
10. Open both latches of the memory module socket (1), and insert the memory module into the socket (2).
Press the module down into the socket, ensuring that the module is fully inserted and properly seated.
Make sure the latches are in the closed position (3).
NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab
on the memory socket.
Populate the black DIMM sockets before the white DIMM sockets.
For maximum performance, populate the sockets so that the memory capacity is spread as equally as
possible between Channel A and Channel B.
11. Repeat step 10 to install any additional modules.
16
Chapter 2 Hardware upgrades
12. Replace the drive cage. Slide the tabs on the right side of the drive cage into the slots on the chassis (1),
and then press the left side of the drive cage down onto the chassis (2).
13. Reconnect the power and data cables to all drives in the drive cage.
14. Replace the front bezel.
15. Replace the computer access panel.
16. If the computer was on a stand, replace the stand.
17. Reconnect the power cord and any external devices, and then turn on the computer. The computer
should automatically recognize the additional memory.
18. Lock any security devices that were disengaged when the access panel was removed.
Upgrading system memory
17
Removing or installing an expansion card
The computer has one PCI Express x4 expansion socket and one PCI Express x16 expansion socket.
NOTE:
The PCI Express sockets support only low profile cards.
You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 socket.
For dual graphics card configurations, the first (primary) card must be installed in the PCI Express x16 socket.
To remove, replace, or add an expansion card:
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
5.
If the computer is on a stand, remove the computer from the stand.
6.
Remove the computer access panel.
7.
Locate the correct vacant expansion socket on the system board and the corresponding expansion slot
on the back of the computer chassis.
8.
Rotate the slot cover release latch to the open position.
9.
Before installing an expansion card, remove the expansion slot cover or the existing expansion card.
NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to
the expansion card.
a.
18
If you are installing an expansion card in a vacant socket, remove the appropriate expansion slot
cover on the back of the chassis. Insert a flat-bladed screwdriver into the slots on the rear of
expansion slot cover (1) and rock the slot cover back and forth (2) to break it free from the chassis.
Chapter 2 Hardware upgrades
b.
If you are removing a PCI Express x4 card, hold the card at each end and carefully rock it back and
forth until the connectors pull free from the socket. Lift the card straight up (1) then away from the
inside of the chassis (2) to remove it. Be sure not to scrape the card against other components.
Removing or installing an expansion card
19
c.
If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion
socket away from the card (1) and carefully rock the card back and forth until the connectors pull
free from the socket. Lift the card straight up (2) then away from the inside of the chassis (3) to
remove it. Be sure not to scrape the card against other components.
10. Store the removed card in anti-static packaging.
11. If you are not installing a new expansion card, install an expansion slot cover to close the open slot.
IMPORTANT: After removing an expansion card, you must replace it with a new card or expansion slot
cover for proper cooling of internal components during operation.
12. To install a new expansion card, hold the card just above the expansion socket on the system board then
move the card toward the rear of the chassis (1) so that the bottom of the bracket on the card slides into
the small slot on the chassis. Press the card straight down into the expansion socket on the system
board (2).
NOTE: When installing an expansion card, press firmly on the card so that the whole connector is
seated properly in the expansion card socket.
20
Chapter 2 Hardware upgrades
13. Rotate the slot cover retention latch back in place to secure the expansion card.
14. Connect external cables to the installed card, if needed. Connect internal cables to the system board, if
needed.
15. Replace the computer access panel.
16. If the computer was on a stand, replace the stand.
17. Reconnect the power cord and any external devices, and then turn on the computer.
18. Lock any security devices that were disengaged when the access panel was removed.
19. Reconfigure the computer, if necessary.
Drive positions
Drive positions
1
3.5-inch hard drive bay
2
9.5 mm slim optical drive bay
NOTE: The drive configuration on your computer may be different than the drive
configuration shown above.
Drive positions
21
Removing and installing drives
When installing drives, follow these guidelines:
●
The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA connector on
the system board labeled SATA0.
●
Connect an optical drive to the light blue SATA connector on the system board labeled SATA1.
IMPORTANT:
To prevent loss of work and damage to the computer or drive:
If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and
unplug the power cord. Do not remove a drive while the computer is on or in standby mode.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector. For more information about preventing electrostatic damage, refer to Electrostatic
discharge on page 43.
Handle a drive carefully; do not drop it.
Do not use excessive force when inserting a drive.
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields such as
monitors or speakers.
If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and label the
package “Fragile: Handle With Care.”
22
Chapter 2 Hardware upgrades
Removing a 9.5 mm slim optical drive
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
5.
If the computer is on a stand, remove the computer from the stand.
6.
Remove the computer access panel.
7.
Disconnect the power cable (1) and data cable (2) from the rear of the optical drive.
IMPORTANT: When removing the cables, pull the tab or connector instead of the cable itself to avoid
damaging the cable.
Removing and installing drives
23
8.
24
Push the green release latch on the right rear side of the drive toward the center of the drive (1), and
then slide the drive forward and out of the bay (2).
Chapter 2 Hardware upgrades
Installing a 9.5 mm slim optical drive
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
5.
If the computer is on a stand, remove the computer from the stand.
6.
Remove the computer access panel.
7.
If you are installing a slim optical drive in a bay covered by a bezel blank, remove the front bezel and
then remove the bezel blank. See Removing a slim optical drive bezel blank on page 9 for more
information.
8.
Align the small pin on the release latch with the small hole on the side of the drive and press the latch
firmly onto the drive.
Removing and installing drives
25
9.
Slide the optical drive through the front bezel all the way into the bay (1) so that the latch on the rear of
the drive locks into place (2).
10. Connect the power cable (1) and data cable (2) to the rear of the drive.
11. Connect the opposite end of the data cable to the light blue SATA connector on the system board labeled
SATA1.
NOTE: Refer to System board connections on page 13 for an illustration of the system board drive
connectors.
12. Replace the front bezel if it was removed.
13. Replace the computer access panel.
14. If the computer was on a stand, replace the stand.
15. Reconnect the power cord and any external devices, and then turn on the computer.
16. Lock any security devices that were disengaged when the access panel was removed.
26
Chapter 2 Hardware upgrades
Removing and replacing a 3.5-inch hard drive
NOTE: Before you remove the old hard drive, be sure to back up the data from the old hard drive so that you
can transfer the data to the new hard drive.
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
5.
If the computer is on a stand, remove the computer from the stand.
6.
Remove the computer access panel.
7.
Disconnect the data cable (1) and power cable (2) from the rear of the hard drive.
IMPORTANT: When removing the cables, pull the tab or connector instead of the cable itself to avoid
damaging the cable.
Removing and installing drives
27
8.
Pull the release lever next to the rear of the hard drive outward (1). While pulling the release lever out,
slide the drive forward until it stops, and then lift the drive up and out of the bay (2).
9.
Install mounting screws on the sides of the hard drive using standard 6-32 silver-and-blue mounting
screws.
NOTE: If replacing a 3.5-inch hard drive, transfer the mounting screws from the old hard drive to the
new hard drive.
You can purchase extra mounting screws from HP.
●
Install four silver-and-blue 6-32 mounting screws (two on each side of the drive).
●
You can also install a 2.5-inch hard drive into a 3.5-inch drive bay using an adapter bracket similar
to the example shown below.
—
28
Slide the 2.5-inch drive into the 3.5-inch adapter bracket.
Chapter 2 Hardware upgrades
—
Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket screws
through the underside of the bracket and into the drive.
Removing and installing drives
29
—
Install four 6-32 silver-and-blue mounting screws in the adapter bracket (two on each side of
the bracket).
10. Align the mounting screws with the slots on the chassis drive cage, press the hard drive down into the
bay, and then slide the drive back until it stops and locks in place.
30
Chapter 2 Hardware upgrades
11. Connect the data cable (1) and power cable (2) to the rear of the hard drive.
NOTE: The data cable for the primary hard drive must be connected to the dark blue connector on the
system board labeled SATA0 to avoid any hard drive performance problems.
12. Replace the computer access panel.
13. If the computer was on a stand, replace the stand.
14. Reconnect the power cord and any external devices, and then turn on the computer.
15. Lock any security devices that were disengaged when the access panel was removed.
Removing and installing an M.2 SSD storage card
NOTE:
The computer supports 2230 and 2280 M.2 SSD cards.
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
5.
If the computer is on a stand, remove the computer from the stand.
6.
Remove the computer access panel.
7.
Remove the front bezel.
8.
Disconnect the power and data cables from the rear of all drives in the drive cage.
Removing and installing drives
31
9.
Remove the drive cage. Push the release lever on the left side of the cage inward (1), lift the left side of
the cage up (2), and then slide the right side of the cage out of the chassis (3).
10. To remove an M.2 SSD card, remove the screw that secures the card (1), lift the end of the card up (2),
and then slide the card out of the system board connector (3).
32
Chapter 2 Hardware upgrades
11. To install an M.2 SSD card, slide the pins on the card into the system board connector while holding the
card at approximately a 30° angle (1). Press the other end of the card down (2), and then secure the card
with the screw (3).
12. Replace the drive cage. Slide the tabs on the right side of the drive cage into the slots on the chassis (1),
and then press the left side of the drive cage down onto the chassis (2).
13. Reconnect the power and data cables to all drives in the drive cage.
14. Replace the front bezel.
15. Replace the computer access panel.
16. If the computer was on a stand, replace the stand.
17. Reconnect the power cord and any external devices, and then turn on the computer.
18. Lock any security devices that were disengaged when the access panel was removed.
Removing and installing drives
33
Installing a security lock
The security locks displayed below and on the following pages can be used to secure the computer.
Cable lock
Padlock
34
Chapter 2 Hardware upgrades
HP Business PC Security Lock V2
The HP PC Security Lock V2 is designed to secure all of the devices at your workstation.
1.
Attach the security cable fastener to a desktop using the appropriate screws for your environment
(screws not provided) (1), and then snap the cover onto the base of the cable fastener (2).
2.
Loop the security cable around a stationary object.
Installing a security lock
35
36
3.
Slide the security cable through the security cable fastener.
4.
Pull the two scissor hands of the monitor lock apart and insert the lock into the security slot on the rear
of the monitor (1), close the scissor hands together to secure the lock in place (2), and then slide the
cable guide through the center of the monitor lock (3).
Chapter 2 Hardware upgrades
5.
Slide the security cable through the security guide installed on the monitor.
6.
Attach the accessory cable fastener to a desktop using the appropriate screw for your environment
(screw not provided) (1), and then place the accessory cables into the base of the fastener (2).
Installing a security lock
37
38
7.
Slide the security cable through the holes in the accessory cable fastener.
8.
Screw the lock to the chassis using the screw provided.
Chapter 2 Hardware upgrades
9.
Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock.
Use the key provided to disengage the lock.
10. When you have completed all steps, all of the devices at your workstation will be secured.
Installing a security lock
39
A
Battery replacement
The battery that comes with the computer provides power to the real-time clock. When replacing the battery,
use a battery equivalent to the battery originally installed in the computer. The computer comes with a 3-volt
lithium coin cell battery.
WARNING! The computer contains an internal lithium manganese dioxide battery. There is a risk of fire and
burns if the battery is not handled properly. To reduce the risk of personal injury:
Do not attempt to recharge the battery.
Do not expose to temperatures higher than 60°C (140°F).
Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Replace the battery only with the HP spare designated for this product.
IMPORTANT: Before replacing the battery, it is important to back up the computer CMOS settings. When the
battery is removed or replaced, the CMOS settings will be cleared.
Static electricity can damage the electronic components of the computer or optional equipment. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object.
NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live AC outlet.
The lithium battery is only used when the computer is NOT connected to AC power.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, go to http://www.hp.com/recycle.
1.
Remove/disengage any security devices that prohibit opening the computer.
2.
Remove all removable media, such as compact discs or USB flash drives, from the computer.
3.
Turn off the computer properly through the operating system, and turn off any external devices.
4.
Disconnect the power cord from the AC outlet and disconnect any external devices.
IMPORTANT: Regardless of the power-on state, voltage is always present on the system board as long
as the system is plugged into an active AC outlet. To prevent damage to internal components, you must
disconnect the power cord from the power source before opening the computer.
5.
If the computer is on a stand, remove the computer from the stand.
6.
Remove the computer access panel.
7.
Locate the battery and battery holder on the system board.
NOTE: On some computer models, it may be necessary to remove an internal component to gain
access to the battery.
8.
Depending on the type of battery holder on the system board, complete the following instructions to
replace the battery.
Type 1
a.
40
Lift the battery out of its holder.
Appendix A Battery replacement
b.
Slide the replacement battery into position, positive side up. The battery holder automatically
secures the battery in the proper position.
Type 2
a.
To release the battery from its holder, squeeze the metal clamp that extends above one edge of
the battery. When the battery pops up, lift it out (1).
b.
To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the
positive side up. Push the other edge down until the clamp snaps over the other edge of the
battery (2).
Type 3
a.
Pull back the clip (1) that is holding the battery in place, and remove the battery (2).
41
b.
Insert the new battery and position the clip back into place.
NOTE: After the battery has been replaced, use the following steps to complete this procedure.
9.
Replace the computer access panel.
10. If the computer was on a stand, replace the stand.
11. Reconnect the power cord and any external devices, and then turn on the computer.
12. Reset the date and time, your passwords, and any special system setups using Computer Setup.
13. Lock any security devices that were disengaged when the computer access panel was removed.
42
Appendix A Battery replacement
B
Electrostatic discharge
A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing electrostatic damage
To prevent electrostatic damage, observe the following precautions:
●
Avoid hand contact by transporting and storing products in static-safe containers.
●
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
●
Place parts on a grounded surface before removing them from their containers.
●
Avoid touching pins, leads, or circuitry.
●
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding methods
There are several methods for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
●
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
●
Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
●
Use conductive field service tools.
●
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer,
reseller, or service provider.
NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service
provider.
Preventing electrostatic damage
43
C
Computer operating guidelines, routine
care and shipping preparation
Computer operating guidelines and routine care
Follow these guidelines to properly set up and care for the computer and monitor:
44
●
Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
●
Operate the computer on a sturdy, level surface. Leave a 10.2-cm (4-inch) clearance on all vented sides
of the computer and above the monitor to permit the required airflow.
●
Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the
keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also
restricts airflow.
●
Never operate the computer with the access panel or any of the expansion card slot covers removed.
●
Do not stack computers on top of each other or place computers so near each other that they are subject
to each other’s re-circulated or preheated air.
●
If the computer is to be operated within a separate enclosure, intake and exhaust ventilation must be
provided on the enclosure, and the same operating guidelines listed above will still apply.
●
Keep liquids away from the computer and keyboard.
●
Never cover the ventilation slots on the monitor with any type of material.
●
Install or enable power management functions of the operating system or other software, including
sleep states.
●
Turn off the computer before you do either of the following:
—
Wipe the exterior of the computer with a soft, damp cloth as needed. Using cleaning products may
discolor or damage the finish.
—
Occasionally clean the air vents on all vented sides of the computer. Lint, dust, and other foreign
matter can block the vents and limit the airflow.
Appendix C Computer operating guidelines, routine care and shipping preparation
Optical drive precautions
Be sure to observe the following guidelines while operating or cleaning the optical drive.
Operation
●
Do not move the drive during operation. This may cause it to malfunction during reading.
●
Avoid exposing the drive to sudden changes in temperature, as condensation may form inside the unit. If
the temperature suddenly changes while the drive is on, wait at least one hour before you turn off the
power. If you operate the unit immediately, it may malfunction while reading.
●
Avoid placing the drive in a location that is subject to high humidity, extreme temperatures, mechanical
vibration, or direct sunlight.
Cleaning
●
Clean the panel and controls with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent
solution. Never spray cleaning fluids directly on the unit.
●
Avoid using any type of solvent, such as alcohol or benzene, which may damage the finish.
Safety
If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an
authorized HP service provider.
Shipping preparation
Follow these suggestions when preparing to ship the computer:
1.
Back up the hard drive files to an external storage device. Be sure that the backup media is not exposed
to electrical or magnetic impulses while stored or in transit.
NOTE: The hard drive locks automatically when the system power is turned off.
2.
Remove and store all removable media.
3.
Turn off the computer and external devices.
4.
Disconnect the power cord from the AC outlet, then from the computer.
5.
Disconnect the system components and external devices from their power sources, then from the
computer.
NOTE: Be sure that all boards are seated properly and secured in the board slots before shipping the
computer.
6.
Pack the system components and external devices in their original packing boxes or similar packaging
with sufficient packing material to protect them.
Optical drive precautions
45
D
Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people with
disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies
HP products support a wide variety of operating system assistive technologies and can be configured to work
with additional assistive technologies. Use the Search feature on your device to locate more information
about assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer support
for that product.
Contacting support
We are constantly refining the accessibility of our products and services and welcome feedback from users. If
you have an issue with a product or would like to tell us about accessibility features that have helped you,
please contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf
or hard-of-hearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have
accessibility questions by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. North American
Mountain Time.
NOTE:
46
Support is in English only.
Appendix D Accessibility
Index
A
access panel
removal 6
replacement 7
accessibility 46
B
battery replacement
expansion card 18
front bezel 9
hard drive 27
M.2 SSD card 31
memory 14
slim optical drive 25
40
C
computer operating guidelines
44
D
drives
cable connections 22
installation 22
locations 21
dust filter 10
E
electrostatic discharge, preventing
damage 43
expansion card
installation 18
removal 18
F
front bezel
blank removal 9
removal 8
replacement 9
front panel components
L
locks
cable lock 34
HP Business PC Security Lock
padlock 34
M
M.2 SSD card
installation 31
removal 31
memory
installation 14
socket population
H
hard drive
installation 27
removal 27
I
installation guidelines 5
installing
battery 40
computer access panel 7
drive cables 22
dust filter 10
35
T
tower conversion
35
12
V
ventilation guidelines 44
14
O
optical drive
cleaning 45
installation 25
precautions 45
removal 23
P
product ID location
2
S
security
cable lock 34
HP Business PC Security Lock
padlock 34
serial number location 4
shipping preparation 45
system board connections 13
4
R
rear panel components 3
removing
battery 40
bezel blank 9
computer access panel 6
dust filter 10
expansion card 18
front bezel 8
hard drive 27
M.2 SSD card 31
slim optical drive 23
Index
47
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