Fisher Paykel | RS36A80J1N | User guide | Fisher Paykel RS36A80J1N User Guide

USER GUIDE
ActiveSmart™ Built-in refrigerator
RS36A72J and RS36A72U models
RS36A80J and RS36A80U models
US CA
CONTENTS
Introduction
3
Safety and warnings
4
Moving and storing your appliance
7
Storage features list
8
Operating instructions
9
Special functions
11
External display – Ice & Water models only
13
Using your water dispenser – Ice & Water models only
14
Water filter
15
Using your Ice maker
17
ActiveSmart™ refrigerator special features
19
Cleaning care – Exterior
21
Cleaning care – Interior
24
Storing food in your refrigerator
26
Storing food in your freezer
28
Defrosting food in your refrigerator
30
User warnings and sounds
31
Troubleshooting
32
Service and Warranty
36
IMPORTANT!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are subject
to change at any time. For current details about model and specification availability
in your country, please go to our website www.fisherpaykel.com or contact your local
Fisher & Paykel dealer.
Note that the word ‘refrigerator’, throughout this user guide, refers to the combination of
refrigerator/freezer products.
1
INTRODUCTION
Thank you for buying this Fisher & Paykel Built-in refrigerator.
Introducing the next generation in Fisher & Paykel refrigeration. With new flush-fit
design and the ability to easily slide into existing kitchen spaces or be integrated behind
kitchen cabinetry, these family-sized fridges offer a seamless look to the kitchen while
providing excellent food care with ActiveSmart™ technology.
As your life changes, so can your refrigerator. This book explains the features and
functions, and will help you get the most out of your refrigerator.
We hope you enjoy your new Built-in refrigerator.
A72U1 (with RD3672U SS Door skin)
A72U1 (with RD3672U SS Door skin)
80U1 (with RD3680U SS Door skin)
80U1 (with RD3680U SS Door skin)
RS36A72J (with internal Ice maker)*
RS36A72J1 (with RD3672 SS Door skin)
RS36A72J1 (with RD3672 SS Door skin)
RS36A80J (with internal Ice maker)*
RS36A80J1 (with RD3680 SS Door skin)
RS36A80J1 (with RD3680 SS Door skin)
RS36A72U (Ice & Water model)*
RS36A72J1 (shown with custom panels)
RS36A72U1
(with
RD3672U
SS Door
Door skin)
skin)
RS36A72J1
RS36A72U1
(shown with
(with
custom
RD3672U
panels)
SS
RS36A72J1 (with
(with RD3672
RD3672 SS
SS Door
Door skin)
skin)
RS36A72J1
RS36A80U (Ice & Water model)*
RS36A80J1 (shown with 80’’ custom panels)
RS36A80U1
(with
RD3680U
SS Door
Door skin)
skin)
RS36A80J1
RS36A80U1
(shown with
(with
80’’RD3680U
custom panels)
SS
RS36A80J1 (with
(with RD3680
RD3680 SS
SS Door
Door skin)
skin)
RS36A80J1
* All models shown with Fisher & Paykel EZKleen stainless steel door panel sets.
3
SAFETY AND WARNINGS
!
WARNING!
Electric Shock Hazard
Read and follow the safety and warnings outlined in this user guide
before operating this appliance.
Failure to do so can result in death, electric shock, fire or injury to persons.
Use this appliance only for the intended purpose as described in the user guide.
IMPORTANT SAFETY INSTRUCTIONS
WARNING!
When using this appliance always exercise basic safety precautions including the
following:
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4
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Children should be supervised to ensure they do not play with the appliance.
The manufacturer’s installation instructions for product and cabinetry ventilation must
be followed when installing the appliance.
To avoid hazard due to instability of the appliance, it must be fixed in accordance with
installation instructions.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear
of obstruction.
Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
Do not damage the refrigerant circuit.
In case of damage to the refrigerant circuit, ventilate the area by opening all windows.
Do not operate electrical equipment or any other equipment that may produce arcs,
sparks or flames in the area. Contact your Fisher & Paykel Authorized Service Agent
immediately to arrange for the appliance to be repaired.
Do not use electrical appliances inside the food storage compartments of the
appliance, unless they are of the type recommended by the manufacturer.
Electrical
This appliance must be installed in accordance with the installation instructions
before use.
To allow disconnection of the appliance from the supply after installation, incorporate
a switch in the fixed wiring in accordance with the wiring rules.
Never unplug your refrigerator by pulling on the power cord. Always grip the plug
firmly and pull straight out from the outlet.
Do not plug in any other appliance at the same power point as your refrigerator or
use extension cords or double adapters or ungrounded (two prong) adapters.
Repair or replace immediately all electric service cords that have become frayed or
otherwise damaged. Do not use a cord that shows cracks or abrasion along its length
or at either the plug or appliance end.
SAFETY AND WARNINGS
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If the power supply cord is damaged, it must only be replaced by your Fisher & Paykel
Authorized Service Agent because special purpose tools are required.
When moving your appliance away from the wall, be careful not to roll over or
damage the power cord.
Follow the National Electrical Code and all local codes and ordinances when installing
this product.
Warning: Ground Fault Circuit Interrupters (GFCI) may trip during normal operation
of your refrigerator and interrupt the power supply. The use of a GFCI is not
recommended with this product.
IMPORTANT!
Your refrigerator is designed to operate for many years without the need for service
checks. However, if your refrigerator is malfunctioning, have it attended to by your
Fisher & Paykel Authorized Service Agent as soon as possible. All electrical repairs
must be carried out by an adequately trained service technician or qualified electrician.
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Cleaning
Many commercially available cleaning products contain solvents that may attack the
plastic components of your refrigerator and cause them to crack.
Avoid using anti-bacterial cleaning products on either the interior or exterior
of the cabinet as they may cause rusting of metal components and cracking of
plastic components.
Please refer to the ‘Cleaning care’ section of this user guide for further information.
Disposal
Extreme care must be taken when disposing of your old appliance to avoid hazards:
–The flammable refrigerant gas must be safely removed.
–The thermal insulation foam in this appliance contains flammable insulation
blowing gases, any exposed foam may be highly flammable and must be
carefully treated during disposal.
–
The refrigerator doors and/or door panel set(s) should be removed and the
shelves left in place so that children may not easily climb inside.
Your Fisher & Paykel Authorized Service Agent will be able to give advice on
environmentally friendly methods of disposing of your old refrigerator or freezer.
Storing food and drinks
Do not store explosive substances such as aerosol cans with a flammable propellant in
this appliance.
Never store volatile or flammable materials in your refrigerator as they may explode.
Never freeze liquids in glass containers. Liquid expands during freezing, which may
cause the container to explode.
Never freeze carbonated drinks. They may explode.
Do not consume food if it is too cold. Food removed from the freezer compartment
may be cold enough to cause damage when brought into contact with bare skin,
eg frozen ice cubes.
5
SAFETY AND WARNINGS
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6
Power failure – food safety
Do not refreeze frozen foods that have thawed completely. The food may be
dangerous to eat. Follow the recommendations below if you discover food in your
freezer has thawed:
–Ice crystals still visible – food may be refrozen but should be stored for a shorter
period than recommended.
–Thawed but refrigerator cold – refreezing generally not recommended. Fruits
and some cooked food can be refrozen but use as soon as possible. Meat, fish,
poultry – use immediately or cook then refreeze. Vegetables – discard as they
usually go limp and soggy.
–Thawed and warmer than 41°F (5°C) – discard all food.
MOVING AND STORING YOUR APPLIANCE
TO ENSURE YOUR APPLIANCE OPERATES CORRECTLY PLEASE REFER TO THE
INSTALLATION INSTRUCTIONS BOOKLET SUPPLIED WITH THIS PRODUCT.
If your refrigerator is turned off for any reason, wait 10 minutes before turning it back
on. This will allow the refrigeration system pressures to equalize before restarting.
Moving your appliance
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Turn off the appliance at the isolating switch and unplug from the power point. Remove
all food.
Refer to the installation instructions to free the refrigerator from its surrounds. Gently
ease the appliance out of its position, switch isolating faucet off and disconnect water
fittings; and tuck the power cord away.
If applicable, tape the shelves in place and tape the doors closed. If the cabinet needs to
be placed on an angle or laid down, carefully lay it on its side (the right-hand side when
viewed from the front).
Relocate and install. If the appliance has been left on its side for any length of time,
leave it standing upright as long as possible (at least a few hours) before turning it on.
If the product has been transported upright then it can be switched on after 10 minutes.
Storing your appliance
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When storing your cleaned appliance, leave the door(s) open. This allows air to circulate
and prevents the build up of bacteria and molds.
Before using again, clean well using a mixture of warm water and baking soda (add 1 tsp
of baking soda to each 16.9 oz (500 ml) of water). Rinse with clean water.
Holiday time
We recommend you leave your refrigerator operating while you are on holiday.
Remove all perishable food.
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Turn the ice maker off on the internal control panel.
Shut off the water supply to the refrigerator.
On your return, turn on the water supply to the refrigerator.
Turn on the ice maker.
Discard the first 24 hours of ice harvest.
For Ice & Water models
Dispense 4 qt (4 L) of water and discard to ensure the water tank is refilled with
fresh water.
7
STORAGE FEATURES LIST
Refrigerator compartment*
Water tank
(Ice & Water models only)
Dairy shelf
Dairy shelf
Half-width cantilever
glass shelves
Full-width cantilever
glass shelves
Mid door shelves
Mid door shelves
Slim bin with
humidity
control lid
Fruit and vegetable
bins with humidity
control lids
Large door shelf
Large door shelf
Freezer compartment*
Ice maker (top left of freezer)
Ice storage bin with scoop
Top bin
Mid tray
Large bottom bin
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Accessories (not shown)
Single bottle holders
* All storage features are the same for RS36A72J, RS36A72U, RS36A80J and RS36A80U models.
8
OPERATING INSTRUCTIONS
Internal control panel
The internal control panel enables you to view and modify all
the features and options of your refrigerator.
Temperature control
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When the refrigerator is first turned on, the cooling system will
automatically cool both refrigerator and freezer compartments
to their set temperatures. This will take between 2 – 3 hours.
The two compartment temperatures are accurately and
independently controlled and do not change with the
temperature or humidity of the surroundings, whether
summer or winter.
If you wish to alter the temperature of either the fresh food
compartment or freezer compartment, this can be easily done
by using the internal control panel located on the right hand
side of the refrigerator compartment.
Adjusting the fresh food compartment temperature
Internal control panel
for all models
When the fresh food compartment door(s) are opened the interior light automatically
illuminates. The temperature for this compartment will show as a series of lights.
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To increase the temperature press the
button, this will increase the number of lights.
To decrease the temperature press the
button, this will decrease the number of lights.
Fewer lights illuminated indicates a colder temperature for the compartment selected.
Adjusting the freezer compartment temperature
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Press the button once, the freezer compartment light will be illuminated.
To increase the temperature press the
button, this will increase the number of lights.
To decrease the temperature press the
button, this will decrease the number of lights.
Fewer lights illuminated indicates a colder temperature for the compartment selected.
Note: successively pressing the button will scroll between compartments.
When the door is re-opened the control panel will return automatically to the fresh food
compartment setting.
Alarm Mute
For times when you require the door to be opened longer than normal eg when
cleaning the interior of your refrigerator the ‘Alarm Mute’ can be activated to silence the
door alarm for 20 minutes.
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To activate, press the
button once. The ‘Alarm Mute’ light will be illuminated when the
function is activated.
‘Alarm Mute’ will deactivate after 20 minutes and the door alarms will return to normal.
To deactivate ‘Alarm Mute’ manually, press the
button again. When ‘Alarm Mute’ is
deactivated the light is off.
Note: when the fresh food or freezer compartment door is left open for longer periods
of time food quality and/or safety may be compromised.
9
OPERATING INSTRUCTIONS
Key mute
Key mute allows you to silence all button presses.
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To activate key mute, press and hold the
button for 4 seconds.
The
icon on the internal control panel will be illuminated.
The keys will be silenced when key mute is activated.
Door alarms and ‘Bottle Chill’ alarm will still operate.
Key mute will not automatically deactivate. To manually deactivate, press and hold
the
button for 4 seconds.
The
icon will no longer be illuminated.
Key lock
Key lock allows you to disable the buttons on the internal control panel. This is useful
when cleaning your refrigerator.
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To activate key lock press and hold the
and
buttons for 4 seconds.
The icon on the internal control panel will be illuminated.
Pressing any of the buttons will cause several beeps to tell you that they are disabled.
Key lock will not automatically deactivate. To manually deactivate, press and hold
the
and
buttons for 4 seconds.
The icon will no longer be illuminated.
Sabbath mode
In Sabbath mode alarms, lights and displays are deactivated for 80 hours.
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To activate Sabbath mode press and hold ,
and
buttons for 4 seconds.
The icon on the internal control panel will be illuminated.
Once in Sabbath mode:
The interior light will not turn on when the refrigerator is opened.
The door alarm will not operate.
The display will not illuminate, except the Sabbath mode icon.
The internal and external control panel will not operate.
Sabbath mode will automatically deactivate after 80 hours.
To deactivate manually, press and hold ,
and
for 4 seconds.
The icon on the internal control panel will no longer be illuminated.
Note: If power is turned off the refrigerator will automatically continue in Sabbath mode
once power is restored.
10
SPECIAL FUNCTIONS
Bottle Chill
This function allows you to chill your beverages rapidly in the freezer without the worry
of forgetting them. The timer is set for 15 minutes however the time taken to chill
depends on the size of your beverage. If after 15 minutes your beverage is not cold
enough, simply place it back in the freezer and reset the ‘Bottle Chill’ function.
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To activate, press the button on the internal display. The ‘Bottle Chill’ light above the
button will be illuminated when the function is activated. For Ice & Water models the
icon will also be illuminated on the external display.
An alarm will sound after 15 minutes has elapsed reminding you to remove your
beverage from the freezer.
To silence the alarm – with internal Ice maker models:
Open the fresh food compartment door and press the button on the internal
control panel.
To silence the alarm – with Ice & Water models:
Open the fresh food compartment door and press the button on the internal
control panel or press the
button once on the external display.
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To deactivate ‘Bottle Chill’ before 15 minutes has elapsed, press the button on the
internal control panel. When ‘Bottle Chill’ is deactivated the light above the button will
no longer be illuminated, and the icon is not visible on the external display (Ice &
Water models only).
If you would like your beverage colder, place it back into the freezer and reset the
‘Bottle Chill’ function.
Fast Freeze
We have created the ‘Fast Freeze’ feature to help your get the best possible results
when freezing fresh food. ‘Fast Freeze’ boosts the freezing speed by dropping the
freezer to its coldest temperature for 12 hours, which helps to ensure vital freshness,
texture and taste are retained during the freezing process.
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To activate, press the
button on the internal display. The ‘Fast Freeze’ light above the
button will be illuminated when the function is activated.
To deactivate before the 12 hours has elapsed, press the
button again. When ‘Fast
Freeze’ is deactivated the light above the button will no longer be illuminated.
For best results we recommend that you activate the function before it is required eg
before grocery shopping. Alternatively, activate it when placing food in the freezer.
11
SPECIAL FUNCTIONS
Door alarms
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If the fresh food compartment door is left open the alarm will beep after 90 seconds,
and if the freezer door is left open the alarm will beep after 60 seconds.
While either door remains open, subsequent beeps will sound every 30 seconds for
5 minutes.
A continuous alarm will sound if either of the doors have been left open for 5 minutes or
longer and the interior compartment light(s) will turn off. The alarm will stop only when
the door(s) is closed.
Note: If ‘Alarm Mute’ has been activated the door alarms will be silenced for 20 minutes.
After 5 minutes of the doors being left open the compartment light will turn off however
the normal door alarms will be suspended. The light above the
button will illuminate
to indicate that the appliance is in this mode.
Ice Boost
This function is designed to be used for times when you require more ice eg when you
are having a party. The ‘Ice Boost’ function will increase ice production up to 30%* from
standard ice making and deactivates automatically after 24 hours.
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When you first turn on your ice maker, the ‘Ice Boost’ function will be off.
To turn this function on, press the
button. The light above the
button will be
illuminated when the ‘Ice Boost’ function is on.
To manually deactivate this feature press the
button again. The light above the
button will no longer be illuminated.
Activating the ‘Ice Boost’ function will automatically turn ON ice maker.
Deactivating ice maker will automatically deactivate the ‘Ice Boost’ function.
* Dependent on your current temperature settings.
12
EXTERNAL DISPLAY – ICE & WATER MODELS ONLY
The external display enables you to lock the water dispenser, indicates to you when
‘Bottle Chill’ is activated and when your water filter requires changing.
EXTERNAL DISPLAY FEATURES
Dispenser lock button
and LED light
Locks/unlocks the water dispenser.
Bottle Chill indicator
Icon will illuminate indicating when ‘Bottle Chill’ is
activated and flashes when beverage is ready.
Filter change
indicator
Icon will illuminate indicating when water filter
requires changing.
When locked the LED above the button will
illuminate.
13
USING YOUR WATER DISPENSER – ICE & WATER MODELS ONLY
TO ENSURE YOUR APPLIANCE OPERATES CORRECTLY PLEASE REFER TO THE
INSTALLATION INSTRUCTIONS BOOKLET SUPPLIED WITH THIS PRODUCT.
Before using your water dispenser
Ensure your ice and water system has been correctly installed by following the
installation instructions booklet supplied.
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To flush the water filtration system:
Ensure your refrigerator is switched on, and the isolation
faucet has been connected and turned on.
Run your water dispenser pad until water dispenses, this
will displace trapped air in the water tank and filter system.
This will take at least 2 minutes. Once water has dispensed,
rest the dispenser pad for 2 minutes.
Dispense and discard 4 qt (4 L) of water, then rest the
dispenser pad for a further 2 minutes.
Dispense and discard a further 4 qt (4 L) of water. Failure to
do this will result in excessive dripping from your dispenser.
Please note, once installation is complete a few drips may
appear out of the dispenser over the next few days to clear
the remaining trapped air.
Ensure your refrigerator has cooled for at least 2 hours
before use.
Water dispenser
You are now ready to enjoy water from your water dispenser.
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Dispensing
Your water dispenser has been designed for one-handed operation.
To dispense water, gently press the dispensing pad using a glass or container.
To stop the flow of water, simply pull your glass away from the dispensing pad.
Please remember that pressing very hard against the dispensing pad will not encourage
the dispenser to operate faster or produce greater quantities of water.
IMPORTANT!
To avoid damage to property or personal injury do not put hands, fingers or objects
up the dispenser opening.
Dispenser lock
The dispenser lock located on the external display can be
activated to prevent water from being dispensed. This is
useful when you are cleaning the external display or when
there are small children around.
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14
To activate dispenser lock press the
button for 4 seconds.
The LED above the button will illuminate.
When the dispenser pad is pressed several beeps will sound
indicating to the user that water cannot be dispensed.
To deactivate dispenser lock and allow water dispensing,
press the
button for 4 seconds. The LED above the button
will no longer illuminate.
Dispenser lock
WATER FILTER
All the water supplied to your refrigerator is filtered through a filter cartridge, this helps
remove unwanted impurities and is located behind the kickstrip grille. To maintain water
quality we recommend replacing the filter cartridge every 6 months.
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When the filter cartridge requires replacing, the filter change icon
will illuminate on
the internal control panel and/or external display. The icon will flash as a reminder on
the external display whenever water is dispensed.
Replacement filter cartridges (part number: 839041) can be purchased through
Fisher & Paykel Customer Care Center or online at www.fisherpaykel.com (this service is
available to selected markets only).
IMPORTANT!
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To avoid serious illness or death, do not use the water filter where water is unsafe or
of unknown quality.
If the water filtration system has been allowed to freeze, replace the filter cartridge
and flush the water system following the instructions on the previous page.
The water filter cartridge needs to be changed when the filter change icon illuminates
on the internal control panel and external display.
To remove the old water filter cartridge
RS36A72J and RS36A72U models only
1 Remove kickstrip grille by inserting fingers into the
left and right square openings on the grille. Pull
towards you. The filter is located on the left-hand side.
2 Pull freezer drawer slightly open in order to fit filter
cartridge tool.
3 Align the filter cartridge tool to the filter and turn
90° anti-clockwise to loosen, as shown on the right.
4 Pull the filter cartridge tool and filter towards you
to remove.
–When the filter is removed a few drops of water
may be present. This is quite normal.
–Discard the old filter.
Disengaging filter cartridge
RS36A80J and RS36A80U models only
1 Remove the air flow divider by pulling towards you.
2 Remove the top kickstrip grille by inserting fingers into the left and right hand square
openings on the grille. Pull towards you. The filter is located on the left-hand side.
3 Pull freezer drawer slightly open in order to fit filter cartridge tool.
4 Align the filter cartridge tool to the filter and turn 90° anti-clockwise to loosen, as
shown above.
5 Pull the filter cartridge tool and filter towards you to remove.
–When the filter is removed a few drops of water may be present. This is quite normal.
– Discard the old filter.
15
WATER FILTER
To install new filter cartridge
1 Pull freezer drawer slightly open in order to fit filter
2
3
4
5
6
7
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cartridge tool. Remove the red protective cap on the
spigot head. Align the filter cartridge tool over the filter.
Insert the filter cartridge and tool into the bottom left of
the product, as shown on the right.
Firmly push the cartridge in until the filter head cannot
be pushed any further. Turn 90° clockwise to tighten as
shown on the right.
Remove filter cartridge tool and close freezer drawer.
Replace kickstrip grille by aligning securing hooks.
Push grille firmly onto product until it clips securely.
RS36A80J and RS36A80U models only, replace air
Engaging filter cartridge
flow divider. Align the divider underneath the grille tabs
indicator and clip onto the vanes of the bottom grille.
Reset the filter change icon on the display, this will remind you when the filter next
requires replacing. Please refer to the next page for activation.
Flush the water filter of any trapped air, harmless carbon fines and to also check for
leaks. Dispense 4 qt (4 L) of water and discard.
A few drops of water may appear out of the dispenser over the next few days as the
remaining trapped air is cleared.
To reset the filter change icon
We recommend the water filter be used from the time of installation, and the change
filter icon be reset only when a replacement is installed. Do not reset the change filter
icon before the filter is changed or the filter monitoring will be inaccurate.
To reset, press the
and
buttons for 4 seconds on the internal control panel.
The filter icon
on the internal control panel and/or external display will no longer
illuminate.
To disable the filter change icon
If the change filter icon is disabled you will not be reminded of when to next change your
filter cartridge. We only recommend disabling this function when no filter cartridge is fitted.
To disable, press the ,
and
buttons for 4 seconds.
We recommend that you do not disable the filter change icon if you have a filter
cartridge fitted to the connection.
IMPORTANT!
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16
The rate of water flow through the water dispenser can slow down as the filter
cartridge accumulates any sediment which may be present in the water supplied to
your home. This varies depending upon your local water quality, which may require
your filter cartridge to be changed more frequently.
In cases of excessively reduced filter life we recommend that you consult a local
plumber or your water supplier for advice on suitable filtration requirements for the
water supplied to your home.
Filter replacement is the consumer’s responsibility and will not be covered by the
Manufacturer’s Warranty except in the case of faulty parts or materials within the
filter cartridge.
If the water has not been dispensed for some time or water has an unpleasant taste or
odor, flush system by dispensing 4 qt (4 L) of water.
If unpleasant taste or odor persists, you may wish to fit a new filter cartridge.
USING YOUR ICE MAKER
TO ENSURE YOUR APPLIANCE OPERATES CORRECTLY PLEASE REFER TO THE
INSTALLATION INSTRUCTIONS BOOKLET SUPPLIED WITH THIS PRODUCT.
Ice On/Off
Your automatic ice maker is designed to dispense ice cubes into the ice storage bin
below until it senses the bin is full. If you require more ice, the storage bin can be
removed and ice will dispense into the top freezer bin.
Before you start using you automatic ice maker
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When you first turn your refrigerator on after installation, the ice maker will be off.
To activate your automatic ice maker, press the ‘Ice On/Off’
button once. The LED
light above the
button will illuminate indicating ice maker is on.
Press and hold the
,
and
together for 4 seconds then close the doors. The ice
tray will flip twice and empty the water into the bin below. The ice tray will flip only after
the doors are closed.
Force another cycle, this step helps remove any manufacturing and transportation dust
in the ice tray.
Empty the water and correctly replace the bin, ensuring the scoop is located at the front
of the bin.
Once your ice maker is in operation, discard the first 24 hours of ice harvest. This will
flush away any impurities in the water line and ensure that you get the best quality ice.
We recommend that you also do this after vacations or extended periods of not using ice.
We recommend that you turn the ice maker off if:
– The water supply is going to be off for several hours,
– The ice storage bin is to be removed for a period of time,
– You are going on holiday/vacation.
17
USING YOUR ICE MAKER
Ice storage bin and scoop
Information about your automatic ice maker
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Your product comes with an ice storage bin located inside the top freezer bin, and a
hygienic scoop for ice. This scoop provides hygienic access to clean, clear ice cubes.
Your automatic ice maker will produce approximately eight cubes of ice every
3 – 4 hours, depending on the freezer compartment temperature and the number of
door openings.
The ice cube tray will fill with filtered water.
When cubes are frozen, they will be dispensed from the ice tray and into the ice storage
bin below.
Ice making will continue until the storage bin is full, and only resume once you start to
use the stored ice.
When the ‘Ice Boost’ function is activated, ice production will increase up to 30%* from
standard ice making. This function automatically deactivates after 24 hours.
If large amounts of ice are required, remove the ice storage bin and allow ice to fill the
top freezer bin.
For maximum ice storage, level the stored cubes with the ice scoop.
If ice is not used often, old cubes will become cloudy, taste stale, will shrink and may
stick together. Empty the ice storage bin periodically and wash in lukewarm water. Dry
thoroughly and place back into the correct position.
IMPORTANT!
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Avoid contact with the moving parts of the ice maker ejector mechanism, and do not
place your fingers on the automatic ice making mechanism while the refrigerator is
in operation.
Do not use ice cubes that may have become discolored, usually with a greenblue color. If such discoloration is noted, discard the ice cubes and contact your
Fisher & Paykel Authorized Service Agent.
Ensure the ice maker is connected to the filter cartridge and to a potable water
supply only.
Installation of the water connection to the ice maker must be completed by a qualified
service technician or a qualified plumber.
* Dependent on your current temperature settings.
18
ACTIVESMART™ REFRIGERATOR SPECIAL FEATURES
Fruit and vegetable bins with humidity control lids
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Your refrigerator has two fruit and vegetable bins and one slim bin. These bins are fitted
with humidity control lids and settings for either fruit or vegetable storage.
The unique humidity control lid functions to seal the bins and provide a humid
microclimate to extend the storage times of fruit and vegetables.
During times of high humidity the lid also functions to prevent condensation from
dripping onto the fruit and vegetable by retaining this moisture in the lid’s specially
designed grooves.
Fruit and vegetable bins with humidity slide
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All fruit and vegetable bins have an adjustable humidity slide which enables you to
choose a fruit or vegetable setting depending on your storage needs.
If there is too much water in the bins (due to high humidity), the control can be adjusted
towards the setting with fewer drips (fruit setting,
) and/or the water can be wiped
dry when required.
Remember a small amount of water in the bins is beneficial for fruit and vegetable storage.
When storing vegetables; which are ethylene-sensitive produce such as lettuce, spinach,
broccoli, cabbage, carrots. We recommend using the vegetable setting,
.
When storing fruits which are generally high ethylene producers; such as citrus fruits,
stone fruits and some tropical fruits. We recommend using the fruit setting,
.
When storing a combination of fruit and vegetable, we recommend adjusting the
humidity slide to the center.
Ideally store whole fruits and vegetables without external packaging, if possible, and in
separate bins. Separating fruit and vegetables will prevent ethylene-sensitive produce
from ripening too quickly, and help extend their storage life.
Humidity control graphic
19
ACTIVESMART™ REFRIGERATOR SPECIAL FEATURES
Slim bin
The slim bin provides the ideal environment for long vegetables which may not fit in the
fruit and vegetable bins. Alternatively the bin can conveniently be used for deli items,
beverages or for defrosting foods.
Single bottle holders
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The bottle holders can be used to store a variety of bottles.
To position the bottle holder in your refrigerator, simply place the holder along the
length of any shelf.
If you are not using all or some of the bottle holders, the unused bottle holders can be
stacked up on top of one another so they do not take up unnecessary shelf space.
Bottles are best stored with the neck of the beverage facing the front of the refrigerator.
Additional bottle holders can be purchased through Fisher & Paykel Customer
Care Center or online at www.fisherpaykel.com (this service is available to selected
markets only).
Cantilever glass shelves – half width and full width
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The cantilever glass shelves have been designed with strength and versatility in mind.
Half-width and full-width shelves can be removed by firmly grasping the front of the
shelf with two hands, tilting the front of the shelf upwards to dislodge the shelf hooks
from the back support lugs, then pulling towards you. They can then be positioned at
heights to suit your storage requirements.
The half-width shelves can be positioned side by side, best when storing large items
such as platters.
Maximize the storage space when storing items of varying heights by positioning the
half-width shelves at different levels.
Door shelves
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20
The top shelves are dairy compartments, designed to store butter and cheeses.
The middle shelves are designed for general items, condiments and drinks.
The bottom shelves are designed to store large drinks or those drinks you require
frequent access to.
Clear windows give ultimate visibility to what is being stored in the door shelves.
CLEANING CARE – EXTERIOR
Exterior
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Stainless steel exterior doors
It is important when cleaning the exterior door surface of your refrigerator, to use only
liquid dishwashing detergent dissolved in warm water and a soft lint-free cloth.
Rinse with clean water and dry with a clean, lint-free cloth.
Other exterior surfaces
Clean all other exterior surfaces with liquid dishwashing detergent dissolved in warm
water and a soft lint-free cloth.
Rinse with clean water and dry with a clean, lint-free cloth.
Door gasket
It is recommended to clean the magnetic door gasket every three months with an old
toothbrush, and liquid dishwashing detergent dissolved in warm water.
Gasket must be kept clean and pliable to assure a proper seal.
Petroleum jelly applied lightly on the hinge side of the gasket will keep the gasket
pliable and assure a good seal.
External display and water dispenser (Ice & Water models only)
To prevent water from dispensing when you clean, the ‘Lock’ function can be activated.
To activate press and hold the
button for 3 seconds. The LED above the button
will illuminate.
Clean the pad and interface panel with a damp, soft lint-free cloth.
Drip tray (Ice & Water models only)
1 Dislodge the drip tray from the
dispenser panel (A).
2 Pull the two halves of the tray
3
4
5
6
apart (B).
Clean with liquid dishwashing
detergent dissolved in warm water
and a soft lint-free cloth.
Rinse with clean water and dry with
a clean, lint-free cloth.
Securely clip the two halves together.
Reinsert the drip tray back into the
dispenser panel.
B
A
Cleaning the drip tray
21
CLEANING CARE – EXTERIOR
Kickstrip grilles and kickstrip filter
Your refrigerator is fitted with a kickstrip grille and filter to protect the internal
working components. We recommend cleaning the grille and filter in conjunction with
changing your water filter cartridge (every 6 months).
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To maximize operating efficiency keep ventilation openings clear of obstructions by
regularly vacuuming the flooring in front of your appliance.
More frequent cleaning may be necessary for dusty homes or those with pets
shedding hair.
RS36A72J and RS36A72U
models only
1
2
3
4
To clean the kickstrip grille
and kickstrip filter:
Remove the kickstrip grille by
inserting fingers into the left
and right square openings on
the grille. Pull towards you (A).
To remove kickstrip filter, insert
fingers into the left and right
square openings on the filter.
Pull towards you (B).
Clean both components with
liquid dishwashing detergent
dissolved in warm water and a
soft lint-free cloth.
Rinse with clean water and dry
with a clean, lint-free cloth.
To replace kickstrip filter and
kickstrip grille:
1 To replace kickstrip filter, align
filter tabs onto the rails and
push to the rear until it clips
securely (C).
2 To replace kickstrip grille,
ensure spacers on the inside
of the kickstrip is positioned
correctly. Align securing
hooks then firmly push grille
onto product until it clips
securely (D).
Removing kickstrip grille
A
C
B
Removing and replacing kickstrip filter
D
Replacing kickstrip grille
22
CLEANING CARE – EXTERIOR
RS36A80J and RS36A80U
models only
1
2
3
4
5
To clean the bottom kickstrip
grille and kickstrip filter:
Remove the air flow divider by
pulling towards you (A).
To remove the top kickstrip grille,
insert fingers into the left and
right square openings on the
grille. Pull towards you (B).
To remove kickstrip filter, insert
fingers into the left and right
square openings on the filter. Pull
towards you. Refer to ‘Removing
and replacing kickstrip filter’
drawing.
Clean both components with
liquid dishwashing detergent
dissolved in warm water and a
soft lint-free cloth.
Rinse with clean water and dry
with a clean, lint-free cloth.
To replace kickstrip filter and
kickstrip grille:
1 To replace kickstrip filter, align
filter tabs onto the rails and push
to the rear until it clips securely.
2 To replace top kickstrip grille,
align securing hooks then firmly
push grille onto product until it
clips securely (C).
3 To replace air flow divider, align
the divider underneath the grille
tabs indicator and clip onto the
vanes of the bottom grille (D).
A
Removing air flow divider
1.
2.
3.
IF TOEKICK IS HIGHER THAN 4" USE SID
CUT UNREQUIRED VANES FROM DOTT
DRILL HOLES THROUGH DIMPLES
USE PROVIDED SCREWS TO FIX GRILL
MATCHING HOLES ON PLASTIC PARTS
B
Removing top kickstrip grille
C
Replacing top kickstrip grille
Replacing air flow divider
D
23
CLEANING CARE – INTERIOR
Interior
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It is important to keep the interior of the refrigerator clean to help prevent food from
becoming contaminated during storage.
The amount and types of food stored determines how often cleaning should be carried
out in the refrigerator (ideally once every 1 – 2 weeks).
For ease of cleaning, empty the refrigerator first and remove all glass shelves, door
shelves and storage bins.
Wipe interior surfaces using only liquid dishwashing detergent dissolved in warm water
or baking soda dissolved in warm water (add 1 tsp of baking soda to every 16.9 oz
(500 ml) of water) and a soft lint-free cloth. Rinse with clean water and dry with a
clean, lint-free cloth.
To help remove “old stale refrigerator” smells add a few drops of vanilla essence or
vinegar to the water before cleaning.
Do not use harsh chemicals, abrasives, ammonia, chlorine, bleach, concentrated
detergents, solvents or abrasive scouring pads on any part of your refrigerator. SOME of
these chemicals may dissolve, damage and/or discolor the interior of your refrigerator.
Cantilever glass shelves
Clean with liquid dishwashing detergent dissolved in warm water and a soft lint-free cloth.
Rinse with clean water and dry with a clean, lint-free cloth.
1 To remove glass shelves hold the front and back edge of the shelf firmly.
2 Push the shelf up vertically to dislodge from back support lugs.
3 Pull the shelf towards you.
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24
Single bottle holders
Clean with liquid dishwashing detergent dissolved in warm water and a soft lint-free cloth.
Rinse with clean water and dry with a clean, lint-free cloth.
Humidity control system
When cleaning the glass shelf above the fruit and vegetable bins, we recommend using
only liquid dishwashing detergent dissolved in warm water and a soft lint-free cloth.
Rinse with clean water and dry with a clean, lint-free cloth.
When cleaning the humidity control lid (attached to the underside of the glass shelf),
we do not recommend disassembling the parts. To clean, simply wipe the grooves of the
lid with a damp, lint-free cloth.
CLEANING CARE – INTERIOR
Fruit and vegetable bins and slim bin
When cleaning use only liquid dishwashing detergent dissolved in warm water and a
soft lint-free cloth. Rinse with clean water and dry with a clean, lint-free cloth.
1 To remove a bin, extend the bin on its runners, making sure the bin is empty.
2 With hands on either side of the bin corners, firmly push the bin upwards to dislodge
from securing tabs.
3 Pull the bin towards you to remove. Push both runners back into the refrigerator.
4 To replace, extend the runners and place the bin on top of the runners.
5 Push the bin slowly onto of the runners until you feel it clip onto the runners. Ensure the
bin tabs are clipped securely onto the runners before use.
IMPORTANT!
Runners are pre-lubricated to aid opening and closing, and will not need to be
re-lubricated during their life. Do not attempt to clean the grease from the runners,
as this will affect their ability to function. Do not immerse the runners in water.
Freezer bins and freezer tray
We do not recommend the removal of freezer bins and the freezer tray. To clean, simply
wipe clean with a soft lint-free cloth.
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Ice storage bin
When going on vacation/holiday we recommend cleaning your ice bin and discarding
any old ice in the bottom of the bin(s) before leaving.
When cleaning use only liquid dishwashing detergent dissolved in warm water and a
soft lint-free cloth. Rinse with clean water and dry with a clean, lint-free cloth.
When replacing the bin ensure that the ice scoop is positioned at the front.
We do not recommend you cleaning the ice maker components, but it is important to
regularly clean your ice bin and discard any old ice in the bottom of the bin(s).
When going on vacation/holiday we recommend you turn the ice maker OFF on the
internal control panel and shut off the water supply to the refrigerator (if accessible).
Refer to ‘Using your ice maker’ section.
On your return, turn on the ice maker and discard the first 24 hours of ice harvest. Refer
to ‘Using your ice maker’ section.
Ice & Water models only
On your return turn on the water supply to the refrigerator (if accessible). Flush water
system by dispensing 4 qt (4 L) of water and discarding. This will ensure the tank is
refilled with fresh water.
25
STORING FOOD IN YOUR REFRIGERATOR
Your refrigerator is designed to help prolong the storage life of fresh and cooked foods.
Each compartment’s specialized zones along with a constant cold temperature delays
the onset of food spoilage – particularly the metabolic growth of bacteria, molds and
yeasts causing chemical and physical changes.
General fresh food care
The quality of food before being placed in the refrigerator is critical to successful storage.
This determines how long foods stay fresh for, and how long they can be kept refrigerated.
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26
For best results:
Only select foods of high quality and freshness.
Only purchase foods you plan to use within the recommended storage time. If extra is
purchased, plan to freeze the foods.
Before storing foods, ensure they are wrapped in suitable packing material.
–This will prevent food from dehydrating, deteriorating in color or losing flavor and
will help maintain freshness. It will also prevent odor transfer.
–Fruit and vegetables do not require wrapping and are recommended to be stored
in the vegetable bins of the refrigerator.
Ensure perishable foods are stored in the refrigerator immediately after purchase; this will
prolong their shelf life. Storing at room temperature increases the rate of deterioration.
Avoid placing food directly in front of air outlets; this may freeze foods and decrease the
efficiency of cold air in the refrigerator to maintain safe food storage.
Keep door openings to a minimum and do not open unnecessarily.
Ensure hot foods and drinks are cooled sufficiently before placing them in the refrigerator.
Hot foods may cause other foods to warm to unsafe temperatures. If in contact with
plastic components of your refrigerator, hot containers may cause damage. Additionally
hot foods may cause an in increase in energy consumption.
Ensure raw and cooked foods are stored in separate air tight containers to prevent cross
contamination. We recommend storing raw foods on the bottom shelf of the refrigerator.
Keep the refrigerator clean by frequently wiping the inside walls and shelves (refer to
‘Cleaning care’ section).
Pay attention to the quality of foods in your refrigerator.
– Discard food that show signs of spoilage (by visual inspection and odor).
–Pay particular attention to protein rich foods (meats, fish and poultry) as some
deteriorate faster than others.
– Use foods within the recommended storage dates.
Dairy foods and eggs
We recommend high-in-fat dairy products eg butter, cheeses be stored in the covered
door shelves of the refrigerator as these foods are easily tainted by strong odorous foods.
We recommend eggs be stored in the covered door shelves of the refrigerator or in their
carton as the porous egg structure is susceptible to absorbing odors.
–When using eggs in baked goods it is ideal to use room temperature eggs. Be sure
to remove the required eggs 2 hours beforehand.
Ensure pre-packed dairy products stamped with recommended ‘use by/best before/best
by’ dates are consumed within the recommended storage time.
Ensure dairy products are stored in their original packaging until ready to consume.
Once opened, package any remaining in suitable packing material eg cling film to avoid
the transfer of odors.
STORING FOOD IN YOUR REFRIGERATOR
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Precooked foods and leftovers
Ensure cooked foods are stored in suitable covered containers, this will prevent foods
from drying out.
Keep for only 1 – 2 days.
Reheat leftovers only once and until steaming hot.
Red meats
Ensure raw and cooked foods are stored in separate air tight containers to prevent cross
contamination from the loss of raw meat juices.
Ensure delicatessen meats are consumed within the recommended storage time. These
can be stored in the slim storage bin if you want to keep separate.
Poultry
Keep whole poultry or poultry pieces in the original packaging until just before use.
We recommend placing the packaged poultry in a dish and storing on the bottom shelf
of your refrigerator to prevent any potential spills from contaminating other foods.
–Whole poultry or poultry pieces should only be stuffed right before cooking.
Preparation in advance may result in food poisoning.
Ensure stuffing is removed from cooked poultry, and both are sufficiently cooled then
covered before storing in the refrigerator.
Fish and seafood
Whole fish and fillets are ideally consumed on the day of purchase. Ensure they are
stored in suitable covered containers or packaging, this will prevent foods from drying
out and transferring odors.
If storing overnight or longer, ensure whole fish is cleaned and dried before covering
and storing, preferably on a bed of ice, in your refrigerator.
Ensure fish fillets and other seafood are treated the same way.
Keep shellfish chilled at all times and consume within 1 – 2 days.
Fruit and vegetables
Not all fruit and vegetables are suitable for prolonged refrigeration storage at
temperatures below 41°F (5°C).
–Undesirable physical and chemical changes will result from low temperature
storage, such as loss of rigidity, browning, increased rate of deterioration and
potential loss of flavor.
Try to store fruit and vegetables separately, as each emit different ethylene levels – the
cause of ripening.
Ensure fruits are not washed before storage, this increases the rate of deterioration.
Ensure vegetables are sorted and damaged parts are discarded.
Beverages
Ensure beverages are stored tightly on the door shelves of the refrigerator. This prevents
the bottles from tipping or falling out when the refrigerator door is opened. Otherwise
use bottle holders to store beverages on the shelves.
The door shelves are held by support lugs and are fully adjustable to suit your storage
requirements.
27
STORING FOOD IN YOUR FREEZER
Freezing and storing foods at temperatures -0.4°F (-18°C) or colder helps retain the
physical quality and nutritional value of foods. Low temperatures inhibit the growth of
bacteria, molds and yeasts, thereby restricting chemical and physical reactions to extend
the food’s storage life.
General fresh frozen food care
Successful freezing depend on the foods’ quality, packaging and proportions. We
recommend freezing foods fast to maintain moisture content and to prevent the
formation of large ice crystals.
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For best results:
Only select foods of high quality and freshness.
Ensure foods are packaged in suitable packaging material before freezing.
Ensure foods freeze as quickly as possible and in small quantities. Do not attempt to
freeze more than 2.2 pounds (1 kg) of meat per 6.6 gal (25 L) of freezer storage volume.
–Freezing in smaller quantities helps retain the nutrient qualities and appearance of
the food as best as possible.
When freezing many foods at once, we recommended activating the ‘Fast Freeze’
function 2 hours beforehand.
–Ensure fresh food to be frozen does not come into contact with already frozen
foods. This will cause frozen foods to start defrosting.
When freezing foods containing liquids or semi-solids ensure there is a 25/32” - 1 31/32”
(20 – 50 mm) head space to allow the foods to expand as they freeze.
Keep door openings to a minimum and do not open unnecessarily.
Ensure all air is removed from food packaging. This will avoid large formation of ice
crystals and prevent freezer-burn on foods. The formation of small ice crystals is normal.
Ensure hot foods and drinks are not placed directly into the freezer. Hot containers may
damage shelves and walls of the refrigerator, increase energy consumption and cause
already frozen foods to defrost.
Ensure there is a constant turnover of foods. User older items of food first and do not
exceed the recommended storage times. See table below.
Ensure partially or fully defrosted foods are never re-frozen. Defrosted foods can only
be refrozen after it has been cooked.
Recommended freezer storage times for freshly frozen foods
These times should not be exceeded.
28
MONTHS
TYPE OF FOOD STORED
1
Bacon, casseroles, milk
2
Bread, ice cream, sausages, pies, prepared shellfish, oily fish
3
Non-oily fish, shellfish, pizza, scones and muffins
4
Ham, baked goods, beef and lamb chops, poultry pieces
6
Butter, blanched vegetables, whole eggs and yolks, cooked crayfish,
raw minced meats
12
Dried fruits or fruit in syrups, egg whites, raw beet, whole chicken, raw
lamb, fruit cakes
STORING FOOD IN YOUR FREEZER
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Precooked foods and leftovers
Ensure cooked food are stored in suitable covered containers and away from raw
frozen foods.
Not all foods are suitable for freezing; some separate on defrosting such as cooked egg
whites, custards and cream fillings, meringue toppings, milk porridges, gelatin or jellylike dishes and salad dressings.
Red meats, poultry and game
We recommend selecting lean meats as opposed to fatty meats. These have a lower fat
content, freeze much better and can be stored longer.
When packaging meats (chops, steaks, cutlets) separate with sheets of plastic freezer
film, then package all together. This prevents the meats forming into a solid block
on freezing.
Ensure stuffing is removed from poultry prior to freezing. Whole poultry or poultry
pieces should only be stuffed right before cooking. Preparation in advance may result in
food poisoning.
Fish and seafood
Ensure whole fish are rinsed inside and out with cold running water to remove loose
scales and dirt, then dried and packaged before storing in the freezer.
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Fruit
Choose high quality, mature, and ready to eat fruits. Only select fruit varieties
recommended for freezing.
Most packaged fruits can be stored for 8 – 12 months. Fruits packed in syrup are ideal
for desserts, while fruits packed without sugar are better used for cooking.
Vegetables
Not all vegetables are suitable for freezing eg lettuce, radishes, and onions. Only select
mature and ready-to-eat vegetables recommended for freezing.
Ensure vegetables are sorted and damaged parts are discarded.
We recommend blanching vegetables before freezing. This technique inhibits vegetable
enzymes and helps preserve the color, flavor and nutritional value of the vegetables
without chemical or physical damages.
To blanch, boil vegetables in boiling water for 2 – 4 minutes, remove and cool quickly in
ice-cold water. Drain well then package.
Beverages
We recommended cooling carbonated beverages only when the ‘Bottle Chill’ function
is active.
Do not store carbonated drinks without this function in the freezer, failure to remove
beverages could lead to freezing liquid and the likelihood of bottle/can explosion.
29
DEFROSTING FOOD IN YOUR REFRIGERATOR
Your refrigerator is also designed to help defrost/thaw foods in a safe manner by
avoiding the growth of bacteria, molds and yeasts – major causes of food spoilage.
General defrosting food care
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For best results:
Ensure foods are defrosted in the refrigerator, microwave oven or multifunction oven.
–Never defrost foods at room temperature, this could potentially promote the
growth of bacteria and cause food poisoning even after cooking.
–Foods can be defrosted in the slim storage drawer (where fitted) if you want to
keep separate from the rest of the refrigerator.
Ensure partially or fully defrosted foods are never re-frozen. Defrosted foods can only
be refrozen after it has been cooked.
Red meats, poultry and game
Red meat can be cooked from frozen, or from the partly or completely defrosted states.
Ensure extra cooking time is given when cooking from the frozen state.
Ensure poultry is completely defrosted before cooking and never use the frozen juices
for cooking. We recommend washing your hands thoroughly to avoid the chances of
food poisoning, especially salmonella poisoning.
Fish and seafood
Ensure fish does not come into contact with other foods when defrosting in the
refrigerator.
For best results, cook from either the frozen or partly defrosted state.
Fruit and vegetables
Defrost frozen fruits in the refrigerator. Alternatively they can be used as part of
frozen desserts.
Frozen vegetables are best cooked from their frozen state.
Refrigerator packaging materials
DO USE
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30
Polyethylene film/cling film/plastic
food wrap
Heavy-duty aluminum foil
Air-tight containers with lids
Plastic freezer film
Freezer bags
DON’T USE
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Wrapping paper/cellophane
Grease-proof/cooking paper
Permeable wraps
Plastic carrier bags
Rubbish bags
USER WARNINGS AND SOUNDS
User warnings
Faults
In the unlikely event a fault occurs the
icon will illuminate on the internal control
panel and an alarm will sound when the fresh food compartment door is opened.
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Please count the number of beeps made when the fresh food compartment door
is opened.
Please record the number and sequence of temperature lights displayed on the internal
control panel and contact our Customer Care Center.
To silence the fault alarm press any button on the internal control panel. The
icon will
remain illuminated until the fault is corrected.
Normal refrigerator sounds
ActiveSmart™ refrigerators, with their excellent energy ratings and cooling performance,
can produce sounds somewhat different to your old refrigerator.
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Normal operational sounds include:
Fan air flow sound. ActiveSmart™ refrigerators have fans which change speed
depending on demand. During cooling periods, such as after frequent door openings,
fans circulate the cold air in the refrigerator and freezer compartments producing some
air flow sound. This is quite normal.
Cracking or popping sounds. This may occur when the automatic defrost function
is operating.
Running water sound. This is the liquid refrigerant in the system and can be heard as a
boiling or gurgling noise.
An audible hissing sound after closing the freezer door. This is due to the pressure
difference between the warm air that has entered the cabinet and suddenly cooled, and
the outside air pressure.
Humming sounds. This is the compressor running and is quite normal.
Gasket noises which can normally occur over time due to a build up of dirt and/or
grime. See “Cleaning Care - Exterior’ section.
Ice maker and water dispenser sounds:
–Motor operation (low humming).
–Running water as the ice maker and/or water tank fills.
–Water valve opening and closing (hissing sound).
–Ice being loosened from the ice molding tray (cracking).
–Ice dropping into bin (clunking).
Other sounds may be heard for the following reasons:
–Cabinet not level.
–Floor uneven or weak.
–Bottles or jars rattling on shelves.
31
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel Authorized Service Agent or the Customer Care
Center.
Product parts and accessories can be purchased through Fisher & Paykel Customer
Care Center or online at www.fisherpaykel.com (this service is available to selected
markets only).
All models
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
Light not
working.
Motor operates
for long
periods.
Storage
compartments
too warm.
Light not functioning.
The LED light cannot be serviced by the
user. Contact your Fisher & Paykel Dealer
or Fisher & Paykel Authorized Service
Agent.
Refrigerator not working.
Check refrigerator is turned on at the
wall or at the isolating switch.
Hot weather.
Minimize door openings to allow
temperature to stabilize.
Frequent door openings.
Large amount of food
recently added.
Temperature control set
too low.
See ‘Operating instructions’ section.
Doors not sealing
properly.
Check that cabinet is level and gasket
seals are clean. See ‘Cleaning Care –
Exterior’ section.
Temperature setting not
correct.
See ‘Operating instructions’ section.
Frequent door openings.
Minimize door openings to allow
temperature to stabilize.
Large amount of food
recently added.
Food freezing
in the fridge
compartment.
32
Temperature setting not
correct.
See ‘Operating instructions’ section.
Food placed directly in
front of air outlets.
Move chill sensitive foods away from the
center back of the shelves.
TROUBLESHOOTING
All models
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Unfamiliar noises.
Cabinet not stable or level.
See ‘Installation instructions’
booklet.
Freezer is defrosting.
This is normal.
Ice maker sounds.
Normal ice maker operation.
See ‘User warnings and sounds’
section.
Fault icon
illuminates on the
internal control
panel and an
alarm sounds
when the fresh
food compartment
door is opened.
–
Count the number of beeps
made, and record the number
and sequence of temperature
lights displayed on the internal
control panel.
Water in the
vegetable bins.
Condensation is formed by
the water produced by fruit
and vegetables.
Contact Customer Care Center.
A small amount of condensation is
beneficial for fruit and vegetable
storage.
Wipe out water with a cloth.
Exterior of cabinet
is warm.
Note: This is normal.
Condensation
on outside of
refrigerator/
freezer.
Not unusual during periods
of high humidity.
Wipe dry.
Condensation
inside fridge
compartment.
Frequent or long door
openings.
Minimize door openings.
Door gasket leaking.
Check that gasket is sitting flat and
sealing tightly.
Not unusual during periods
of high humidity.
Wipe dry.
Tray/bin does not
slide in and out
evenly.
Packaging trapped.
Check to ensure no food or
packaging is trapped behind the
tray/bin.
Excessive gasket
noise.
May be due to a build up of
dirt and/or grime.
See ‘Cleaning Care – Exterior’
section.
Door not closing.
An obstruction is blocking
door closing.
Move obstruction.
33
TROUBLESHOOTING
All models
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Automatic ice
maker does
not work.
Ice maker has not been
turned on.
Switch on ice maker, see ‘Using
your ice maker’ section.
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment not
working.
Contact Customer Care Center.
Water pressure too low.
Check water pressure.
Water line kinked/squashed.
Check water line for kinks/squashing.
Filter clogged.
Water filter may need replacing.
Ice cubes stick in ice bin.
Remove ice storage bin, loosen
cubes and remove clumped ice.
Replace ice storage bin.
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice
storage bin. See ‘Cleaning Care –
Interior’ section.
Ice cubes taste
tainted.
Wrap or cover strong smelling foods.
Poor taste from incoming
water.
Replace filter cartridge (product
parts and accessories can be
purchased through our Customer
Care Center (part number: 839041).
Slow ice cube
freezing.
Door may have been left ajar.
Close door.
Freezer compartment set
too warm.
Turn temperature to a colder setting.
See ‘Operating instructions’ section.
Wet ice/
ice clumping.
Low water pressure.
Check water pressure.
Filter blocked.
Replace filter cartridge, see ‘Water
filter’ section.
Long freezer door openings.
Gently tap ice to unstick or, if large
clumps occur, empty ice bin and
make new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over
time.
34
Ice buildup
inside freezer
compartment.
Freezer door not closing
tightly.
Small or large ice
cubes.
Insufficient or excessive
water pressure.
Arrange items in freezer so door
can close tightly.
Check and clean door gasket seal.
Check water pressure.
TROUBLESHOOTING
Ice & Water models only
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Water has poor
taste/odor.
Refrigerator not used for an
extended period.
Flush the water filtration system.
Dispense and discard 4 qt (4 L) of
water, this will ensure the water tank
is refilled with fresh water.
Water dispenser
does not work.
Water supply turned off or
not connected.
Turn water on.
Supply line may be blocked.
Check supply for kinks or leaks.
On first installation there
may be air in water system.
To remove air, run 4 qt (4 L) of
water through the dispenser.
Filter may be blocked and
needs replacing.
Replace filter (product parts and
accessories can be purchased
through our Customer Care Center
(part number: 839041).
Water frozen in tank.
Increase temperature to a warmer
setting in fresh food compartment
and freezer.
Water dispenser not used
for extended period.
Discard first glass of water
dispensed.
Tank capacity used recently.
Allow water time to cool.
Air trapped in tank.
Flush the water filtration system.
New filter installed.
Dispense and discard 4 qt (4 L) of
water, then rest the dispenser pad
for a further 2 minutes.
Water in first
glass is warm.
Drips overflow
drip tray.
Dispense and discard a further 4 qt
(4 L) of water. This will displace
trapped air in the water tank and
filter system.
Water flow rate
has slowed down.
Filter cartridge is restricted.
Check if filter icon is
illuminating.
Replace filter cartridge (product
parts and accessories can be
purchased through our Customer
Care Center (part number: 839041).
35
SERVICE AND WARRANTY
Before you call for service or assistance...
Check the things you can do yourself. Refer to the installation instructions booklet and
your user guide that:
1 Your product is correctly installed by the installer.
2 You are familiar with its normal operations.
3 You have read the ‘Troubleshooting’ section.
If after checking these points you still need assistance or parts or any questions about
operating the product, please refer to the Service & Warranty booklet for warranty
details and your nearest Fisher & Paykel Authorized Service Agent or Customer Care
Center, or contact us through our website www.fisherpaykel.com/locator/service/
For replacement parts or if further help is needed concerning this appliance call:
USA and Canada
TOLL FREE: 1.888.9FNP.USA (1.888.936.7872)
or write to:
Fisher & Paykel Appliances, Inc.
695 Town Center Drive, Suite 180
Costa Mesa, CA 92626-1902
USA
Complete and keep for safe reference:
Model
Serial No.
Purchase Date
Purchaser
Dealer
Suburb
Town
Country
36
www.fisherpaykel.com
Copyright © Fisher & Paykel 2015. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your dealer to ensure this booklet correctly
describes the product currently available.
US CA
843156 A
06.15
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