LG STUDIO | LSFXC2476S | manual | LG Studio LSFXC2476S Manual

ENGLISH
FRANÇAIS
ESPAÑOL
OWNER'S MANUAL
FRENCH DOOR
REFRIGERATOR
Read this owner's manual thoroughly before operating the appliance
and keep it handy for reference at all times.
LSFXC2476* LSFXC2496* LSFD2491**
MFL69651102
Rev.02_121817
www.lg.com
Copyright © 2017 LG Electronics Inc. All Rights Reserved.
2
TABLE OF CONTENTS
3
PRODUCT FEATURES
42 SMART FUNCTIONS
4
SAFETY INSTRUCTIONS
42
45
46
4
IMPORTANT SAFETY INSTRUCTIONS
8
PRODUCT SPECIFICATIONS
9
PRODUCT OVERVIEW
9
10
Exterior
Interior
12 INSTALLATION
12
13
13
15
16
22
25
26
Installation Overview
Unpacking the Refrigerator
Choosing the Proper Location
Removing/Assembling Handles
Removing/Assembling the Doors and Drawers
Connecting the Water Line
Leveling and Door Alignment
Turning on the Power
27 OPERATION
27
28
30
32
33
34
37
37
37
37
38
40
41
Before Use
Control Panel
Ice and Water Dispenser
Ice Compartment
Automatic Icemaker
Storing Food
Humidity Controlled Crispers (On Some Models)
Glide‘N’Serve
Durabase®
Detaching/Assembling the Storage Bins
Door-in-Door (On Some Models)
InstaView Door-in-Door (On Some Models)
Adjusting the Refrigerator Shelves
LG SmartThinQ Application
Smart Grid Function
Smart Diagnosis™ Function
47 MAINTENANCE
47
48
48
Cleaning
Replacing the Fresh Air Filter
Replacing the Water Filter
53 TROUBLESHOOTING
53
54
FAQs: Frequently Asked Questions
Before Calling for Service
64 LIMITED WARRANTY
64
67
FOR USA
FOR CANADA
PRODUCT FEATURES
3
PRODUCT FEATURES
Depending on the model, some of the following functions may not be available.
The water dispenser dispenses fresh, chilled water.
The ice dispenser dispenses cubed and crushed ice.
DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door
or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a
warning alarm sounds at 30-second intervals.
HUMIDITY CONTROLLED CRISPERS
The Humidity Controlled Crispers are designed to help keep fruits and vegetables fresh and crisp. Control the
amount of humidity in the crispers by adjusting the settings between Fruit (Low) and Vegetables (High).
GLIDE‘N’SERVE
The Glide‘N’Serve provides storage space with a variable temperature control that keeps the compartment
colder than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked.
AUTO-CLOSING HINGE
The refrigerator doors and freezer drawers close automatically with a slight push. (The door only closes
automatically when it is open at an angle less than 30°.)
ICE PLUS
Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour
period.
ENGLISH
FILTERED WATER AND ICE DISPENSER
4
SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and
tell you what may happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
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to persons when using this product, follow basic precautions, including the
following:
California Safe Drinking Water and Toxic Enforcement Act
x This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling.
INSTALLATION
x To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the
use of long-sleeved gloves and safety glasses.
x Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
x Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60
Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong
wall outlet.
x Do not use an outlet that can be turned off with a switch. Do not use an extension cord.
x The appliance must be positioned for easy access to a power source.
x When moving the refrigerator, be careful not to roll over or damage the power cord.
x Contact an authorized service center when installing or relocating the refrigerator.
x Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
SAFETY INSTRUCTIONS
5
x Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
x Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate.
x Do not bend or pinch the power cord excessively or place heavy objects on it.
OPERATION
x This product is not to be used for special purposes such as the storage of medicine or test materials or for
use on ships, etc.
x DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.
x Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
x Children should be supervised to ensure that they do not play with the refrigerator.
x .HHS¿QJHUVRXWRISLQFKSRLQWDUHDVFOHDUDQFHVEHWZHHQWKHGRRUVDQGFDELQHWVDUHQHFHVVDULO\VPDOO%H
careful closing doors when children are nearby.
x Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so
may cause frostbite.
x Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
x Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
x Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector
end. Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced
E\TXDOL¿HGVHUYLFHSHUVRQQHO
x Do not operate the refrigerator or touch the power cord with wet hands.
x Do not modify or extend the power cord.
x 'RQRWXVHDQXQFHUWL¿HGSRZHURXWOHW'RQRWSOXJDSSOLDQFHLQWRDGDPDJHGZDOORXWOHW
x Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result
in personal injury or electric shock.
x In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the
refrigerator.
x Disconnect the power cord immediately and contact an authorized service center if there is a strange noise,
odor, or smoke coming from the appliance.
x Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
x Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the
manufacturer.
x Do not put animals inside the appliance.
x 'RQRWSODFHKHDY\RUIUDJLOHREMHFWVOLTXLG¿OOHGFRQWDLQHUVFRPEXVWLEOHVXEVWDQFHVRUÀDPPDEOHREMHFWV
(such as candles and lamps) on the appliance.
x Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice
FXEHV'2127SODFH¿QJHUVLQWKHDXWRPDWLFLFHPDNHUZKHQWKHUHIULJHUDWRULVSOXJJHGLQ
x When dispensing ice from the dispenser, do not use a fragile container.
ENGLISH
x Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as
stoves or heaters.
6
SAFETY INSTRUCTIONS
x If connected to a circuit protected by fuses, use time delay fuse.
MAINTENANCE
x Do not use a hair dryer to dry the inside of the refrigerator.
x Do not light a candle to remove odors in the refrigerator.
x ,QWKHHYHQWRIDUHIULJHUDQWOHDNPRYHÀDPPDEOHREMHFWVDZD\IURPWKHUHIULJHUDWRU(QVXUHWKHDUHDLV
adequately ventilated and contact an authorized service center.
x .HHSÀDPPDEOHPDWHULDOVDQGYDSRUVVXFKDVJDVROLQHDZD\IURPWKHUHIULJHUDWRU
x This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user maintenance shall not be made by children without
supervision.
x Unplug the power plug before cleaning or repairing the refrigerator.
x The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed
E\DTXDOL¿HGWHFKQLFLDQ
x Unplug the power plug immediately in the event of a blackout or thunderstorm.
x Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
x Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,
break the container and cause injury.
x 'RQRWVWRUHGLVDVVHPEOHRUUHSDLUWKHDSSOLDQFH\RXUVHOIRUDOORZXQTXDOL¿HGSHUVRQQHOWRGRVR
DISPOSAL
x Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the
shelves in place so that children may not easily climb inside.
x ,IGLVSRVLQJRIDUHIULJHUDWRUPDNHVXUHWKHUHIULJHUDQWLVUHPRYHGIRUSURSHUGLVSRVDOE\DTXDOL¿HGVHUYLFHU
,I\RXUHOHDVHWKHUHIULJHUDQW\RXPD\EH¿QHGRULPSULVRQHGLQDFFRUGDQFHZLWKWKHUHOHYDQWHQYLURQPHQWDO
law.
GROUNDING INSTRUCTIONS
x Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with
DTXDOL¿HGHOHFWULFLDQRUVHUYLFHSHUVRQQHOLI\RXDUHLQGRXEWZKHWKHUWKHDSSOLDQFHLVSURSHUO\JURXQGHG
'RQRWPRGLI\WKHSOXJSURYLGHGZLWKWKHDSSOLDQFHLILWZLOOQRW¿WWKHRXWOHWKDYHDSURSHURXWOHWLQVWDOOHGE\
DTXDOL¿HGHOHFWULFLDQ
x +DYHDFHUWL¿HGHOHFWULFLDQFKHFNWKHZDOORXWOHWDQGZLULQJIRUSURSHUJURXQGLQJ
x 1HYHUXQSOXJWKHDSSOLDQFHE\SXOOLQJRQWKHSRZHUFRUG$OZD\VJULSWKHSOXJ¿UPO\DQGSXOOVWUDLJKWRXW
IURPWKHRXWOHW)DLOXUHWRGRVRPD\GDPDJHWKHSRZHUFRUGUHVXOWLQJLQDULVNRI¿UHDQGHOHFWULFVKRFN
SAFETY INSTRUCTIONS
7
CAUTION
x Do not hang on to or place heavy objects on the refrigerator’s dispenser.
INSTALLATION
x Do not install the refrigerator where there may be a danger of the unit falling.
x The refrigerator must be properly installed in accordance with the Installation Instructions.
OPERATION
x Do not use aerosols near the refrigerator.
x This appliance is intended to be used only in domestic and similar applications.
x Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked
or broken.
x 'RQRWRYHU¿OORUSDFNLWHPVWRRWLJKWO\LQWRGRRUELQV'RLQJVRPD\FDXVHGDPDJHWRWKHELQRUSHUVRQDO
injury if items are removed with excessive force.
x 'RQRWRYHU¿OOWKHDSSOLDQFHZLWKIRRG'RLQJVRPD\FDXVHSHUVRQDOLQMXU\RUSURSHUW\GDPDJH
x Do not hang on to or place heavy objects on the refrigerator’s dispenser.
MAINTENANCE
x Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
x Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.
x Do not spray water directly on the inside or outside of the refrigerator.
x Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes.
SAVE THESE INSTRUCTIONS
ENGLISH
7RUHGXFHWKHULVNRIPLQRURUPRGHUDWHLQMXU\WRSHUVRQVPDOIXQFWLRQRUGDPDJH
to the product or property when using this product, follow basic precautions,
including the following:
8
PRODUCT SPECIFICATIONS
PRODUCT SPECIFICATIONS
7KHDSSHDUDQFHDQGVSHFL¿FDWLRQVOLVWHGLQWKLVPDQXDOPD\YDU\GXHWRFRQVWDQWSURGXFWLPSURYHPHQWV
Electrical requirements: 115 V, 60 Hz
Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa)
Model LSFXC2476*
Description
Counter-depth, Door-in-Door French door refrigerator, bottom freezer
Net weight
328 lb (149 kg)
Model LSFD2491**
Description
Counter-depth, Door-in-Door French door refrigerator, bottom freezer
Net weight
326 lb (148 kg)
Model LSFXC2496*
Description
Counter-depth, InstaView Door-in-Door French door refrigerator, bottom freezer
Net weight
340 lb (154 kg)
PRODUCT OVERVIEW
9
PRODUCT OVERVIEW
ENGLISH
The images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes.
Exterior
4
2
5
5
1
1
6
2
4
8
7
7
8
9
3
1
Control Panel
3
6
Sets the refrigerator and freezer temperatures,
WKHZDWHU¿OWHUFRQGLWLRQDQGWKHGLVSHQVHUPRGH
2
Filtered Water and Ice Dispenser
EZ Handle
7
Handle
Opens and closes the refrigerator door.
5
Door button (On Some Models)
Opens the Door-in-Door Compartment.
LED Light
LED lights up when the freezer door is opened.
8
Easily opens the freezer door.
4
InstaView Door-in-Door (On Some Models)
The InstaView Door-in-Door compartment allows
for easy access to commonly used food items.
'LVSHQVHVSXUL¿HGZDWHUDQGLFH
3
9
Refrigerator
Fresh food compartment
9
Freezer
Frozen food compartment
10 PRODUCT OVERVIEW
Interior
Door-in-Door : LSFXC2476* / LSFD2491**
1
2
6
7
8
9
3
4
5
10
11
12
InstaView Door-in-Door : LSFXC2496*
1
2
6
8
3
4
5
10
11
12
PRODUCT OVERVIEW 11
1
LED interior lamps
8
Light up the inside of the refrigerator.
:DWHU¿OWHU
Purify water.
NOTE
x 7KH¿OWHUVKRXOGEHUHSODFHGHYHU\
months. See the Replacing the Water
Filter section in this manual for details.
3
The refrigerator shelves are adjustable to meet
individual storage needs.
Crisper
9
Modular Door Bin
Interchangeable bins can be arranged to suit
storage needs.
10 Glide‘N’Serve
Store food items at a different temperature than
the regular refrigerator area.
Help vegetables and fruit to stay crisp.
Humidity Controlled Crisper (On Some
Models)
Help vegetables and fruit to stay crisp and
controls humidity.
4
Fixed Door Bin
Store chilled food or drinks.
5
Auto-Closing Hinge (On Some Models)
The refrigerator doors and freezer drawers close
automatically when pushed slightly. (The door
only closes automatically when it is open at an
angle of less than 30°.)
6
Door-in-Door Case
A convenient storage area for frequently-used
items that require easy access.
7
Cheese & Butter and Condiment Bins
Cheese & Butter and Condiment bins are
specially designed for these items, making
spreading butter and slicing cheese easier.
11 Pullout Drawer
Provide extra storage within the freezer
compartment.
12 Durabase® and Durabase® Divider
Provide storage for large food items.
ENGLISH
2
$GMXVWDEOH5HIULJHUDWRU6KHOI
12 INSTALLATION
INSTALLATION
Installation Overview
3OHDVHUHDGWKHIROORZLQJLQVWDOODWLRQLQVWUXFWLRQV¿UVWDIWHUSXUFKDVLQJWKLVSURGXFWRUWUDQVSRUWLQJLWWRDQRWKHU
location.
Unpacking the Refrigerator
Leveling and Door Alignment
CAUTION
x Connect to potable water supply only.
Disassembling/Assembling
Choosing the Proper Location
Connecting the Water Line
INSTALLATION 13
Unpacking the Refrigerator
Water
x Use two or more people to move and install the
refrigerator. Failure to do so can result in back
injury or other injury.
Water supply must be easily connected for the
automatic icemaker.
x 7KHUHIULJHUDWRULVKHDY\3URWHFWWKHÀRRUZKHQ
moving the refrigerator for cleaning or service.
Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator
ZKHQWU\LQJWRPRYHLWDVÀRRUGDPDJHFRXOG
occur.
NOTE
x The water pressure must be 20 - 120 psi or 138 827 kPa or 1.4 - 8.4 kgf/cm2. If the refrigerator is
installed in an area with low water pressure (below
20 psi or 138 kPa or 1.4 kgf/cm2), you can install a
booster pump to compensate for the low pressure.
x .HHSÀDPPDEOHPDWHULDOVDQGYDSRUVVXFKDV
gasoline, away from the refrigerator. Failure to
GRVRFDQUHVXOWLQ¿UHH[SORVLRQRUGHDWK
Electricity
NOTE
x Remove tape and any temporary labels from
your refrigerator before using. Do not remove any
warning labels, the model and serial number label,
or the Tech Sheet that is located under the front of
the refrigerator.
Use an individual, grounded outlet:115 Volts, 60 Hz,
AC, 15 Amps minimum.
WARNING
x Don't use existing holes unless they are in the
target area. Otherwise, the water supply and
drain hose may be damaged by being crushed
or kinked.
x To remove any remaining tape or glue, rub the area
briskly with your thumb. Tape or glue residue can
also be easily removed by rubbing a small amount
of liquid dish soap over the adhesive with your
¿QJHUV:LSHZLWKZDUPZDWHUDQGGU\
Flooring
x Do not use sharp instruments, rubbing alcohol,
ÀDPPDEOHÀXLGVRUDEUDVLYHFOHDQHUVWRUHPRYH
tape or glue. These products can damage the
surface of your refrigerator.
To avoid noise and vibration, the unit must be
LQVWDOOHGDQGOHYHOHGRQDVROLGO\FRQVWUXFWHGÀRRU,I
required, adjust the leveling legs to compensate for
WKHXQHYHQQHVVRIWKHÀRRU
x Reinstall or adjust shelves as needed. Refrigerator
shelves are installed in the shipping position.
Reinstall shelves according to your individual
storage needs.
NOTE
x Installing on carpeting, soft tile surfaces, a platform
or weakly supported structure is not recommended.
Ambient Temperature
Install this appliance in an area where the
temperature is between 55 °F (13 °C) and 110 °F
(43 °C).
If the temperature around the appliance is too low or
high, cooling ability may be adversely affected.
ENGLISH
WARNING
Choosing the Proper
Location
14 INSTALLATION
Dimensions and Clearances
x &KHFNWKHGLPHQVLRQVRIWKHDSSOLDQFHDQGWKHLQVWDOODWLRQSDWKWRHQVXUHWKHUHLVVXI¿FLHQWURRPWRPRYHWKH
refrigerator through doors or narrow openings.
x ,IDQRSHQLQJLVWRRQDUURZWR¿WWKHUHIULJHUDWRUWKURXJKUHPRYHWKHUHIULJHUDWRUGRRUV6HH5HPRYLQJ
Assembling the Doors and Drawers in this manual.
x The installation location chosen for the refrigerator should allow space behind the unit for connections and
DLUÀRZDQGVSDFHLQIURQWWRRSHQWKHGRRUVDQGGUDZHUV
x Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity
consumption charges. Allow at least 24 inches (610 mm) in front of the refrigerator to open the doors, and at
least 2 inches (50.8 mm) between the back of the refrigerator and the wall.
B
E
A
D
C
F
M
G
-
List
LSFXC2476*
LSFXC2496*
LSFD2491**
A
Depth without handle
28 3/8"
(721 mm)
B
Width
35 3/4"
(908 mm)
C
Height to Top of Case
68 7/8"
(1750 mm)
D
Height to Top of Hinge
70 1/4"
(1785 mm)
E
Back Clearance
2"
(50 mm)
F
Depth without Door
24 1/8"
(613 mm)
G
Depth (Total with Door Open 90°)
42 3/4"
(1086 mm)
K
Front Clearance
24"
(610 mm)
M
Depth With handle
30 7/8"
(785 mm)
INSTALLATION 15
Removing/Assembling
Handles
x The appearance of the handles may vary from what
is shown.
1
Loosen the set screws (1) with a 3/32 in. Allen
wrench and remove the handle.
2
Loosen the mounting fasteners (2) that connect
to the refrigerator door and handle using a 1/4
in. Allen wrench, and remove the mounting
fasteners.
WARNING
When assembling or disassembling the
refrigerator handles:
x *UDVSWKHKDQGOH¿UPO\WRDYRLGGURSSLQJLW
x Do not swing the handle into nearby people or
animals.
x Make sure that the bracket hole of the handle
¿WVSURSHUO\LQWRWKHVWRSSHUEROWRIWKHGRRU
$VVHPEOHWKHVHWVFUHZVWR¿[WKHKDQGOHLQWR
place.
x Make sure that there is not a gap between the
door and handle after assembling the handle.
Tools Needed
3/32 in. Allen wrench
Assembling the Refrigerator Handles
1
Assemble the mounting fasteners (1) at both ends
of the handle with a 1/4 in. Allen rench.
2
3ODFHWKHKDQGOHRQWKHGRRUE\¿WWLQJWKHKDQGOH
footprints over the mounting fasteners and
tightening the set screws (2) with a 3/32 in. Allen
wrench.
1/8 in. Allen wrench
1/4 in. Allen wrench
ENGLISH
x When moving the refrigerator through a narrow
opening, removing the doors is preferred.
Removing the Refrigerator Handles
16 INSTALLATION
Removing the Freezer Drawer Handle
1
Loosen the set screws (1) located on the lower
side of the handle with a 1/8 in. Allen wrench and
remove the handle.
2
Loosen the mounting fasteners (2) with a 1/4
in. Allen wrench, and remove the mounting
fasteners.
Removing/Assembling the
Doors and Drawers
If the entrance door is too narrow for the refrigerator
to pass through, remove the refrigerator doors and
move the refrigerator sideways through the doorway.
WARNING
x Use two or more people to remove and install
the refrigerator doors and freezer drawer.
x Disconnect the electrical supply to the
refrigerator before installing.
x Do not put hands, feet or other objects into the
air vents or bottom of the refrigerator.
x Be careful when handling the hinge and stopper.
x Remove food and bins before detaching the
doors and drawers.
Assembling the Freezer Drawer
Handle
1
Assemble the mounting fasteners (1) at both ends
of the handle with a 1/4 in. Allen wrench.
x Do not hold the handle when removing or
replacing the doors and drawer as the handle
may come off.
Tools Needed
3/32 in. Allen wrench
1/8 in. Allen wrench
1/4 in. Allen wrench
2
3ODFHWKHKDQGOHRQWKHGRRUE\¿WWLQJWKHKDQGOH
footprints over the mounting fasteners and
tightening the set screws (2) with a 1/8 in. Allen
wrench.
Removing the Left Refrigerator Door
1
The water supply is connected to the upper
right part of the rear surface of the refrigerator.
Remove the ring in the joint area. Hold the water
supply connection and gently push the collet (1)to
detach the water supply line (2) as shown.
Collet
INSTALLATION 17
2
5
Lift the door from the middle hinge pin and
remove the door.
ENGLISH
Remove the screw (1) from the hinge cover at the
top of the refrigerator. Lift the hook (not visible),
located at the bottom of the front side of the cover
ZLWKDÀDWKHDGVFUHZGULYHU
CAUTION
x Place the door, inside facing up, on a
nonscratching surface.
3
Remove the cover and pull out the tube (1).
Disconnect all wire harnesses (2). Unscrew the
ground wire (3).
NOTE
Disassembling/Assembling the Water Lines
Collet
Tube
Insert line
Clip
4
Rotate the hinge lever counterclockwise (1). Lift
the top hinge (2) free of the hinge lever latch.
Hinge Lever Latch
(1)
(2)
CAUTION
x When lifting the hinge free of the latch, be careful
that the door does not fall forward.
(Correct)
Removing the Right Refrigerator
Door
1
Remove the top hinge cover screw (1). Lift
the hook (not visible), located at the bottom of
WKHIURQWVLGHRIWKHFRYHU ZLWKDÀDWKHDG
screwdriver.
18 INSTALLATION
2
Detach the wire harness (1).
Assembling the Right Refrigerator
Door
,QVWDOOWKHULJKWVLGHGRRU¿UVW
3
1
Make sure that the plastic sleeve is inserted in
the bottom of the door. Lower the door onto the
PLGGOHKLQJHSLQDVVKRZQLQWKH¿JXUH
2
Fit the hinge (1) over the hinge lever latch and slot
it into place. Rotate the lever (2) counterclockwise
to secure the hinge.
Rotate the hinge lever (1) clockwise. Lift the top
hinge (2) free of the hinge lever latch.
Hinge Lever Latch
Hinge Lever Latch
CAUTION
x When lifting the hinge free of the latch, be careful
that the door does not fall forward.
4
Lift the door from the middle hinge pin and
remove the door.
CAUTION
x Place the door, inside facing up, on a
nonscratching surface.
3
Connect the wire harness (1).
4
Place the cover (1) in its place. Insert and tighten
the cover screw (2).
INSTALLATION 19
Assembling the Left Refrigerator
Door
5
1
Make sure that the plastic sleeve is inserted in
the bottom of the door. Install the refrigerator door
onto the middle hinge.
Collet
6
2
Place the cover (1) in place. Insert and tighten the
cover screw (2).
Fit the hinge (1) over the hinge lever latch and
slot it into place. Rotate the lever clockwise (2)
and fasten the hinge.
Hinge Lever Latch
3
Connect all the wire harnesses.
NOTE
Disassembling/Assembling the Water Lines
Collet
Tube
Insert line
Clip
(Correct)
x Gently press the collet and insert the tube until only
one line shows on the tube.
4
Push the water supply tube into the hole on the
top case and pull it through the backplate.
(Correct)
(Incorrect)
ENGLISH
Install the left refrigerator door after the right door is
installed.
Hold the water supply connection and gently push
in the collet (1) to connect the water supply line
(2) as shown. Insert the tube at least 5/8 inch (15
mm) into the connector. Insert the clip on the joint
to fasten the tube in place.
20 INSTALLATION
Removing the Freezer Drawers
The Pullout Drawer located above the freezer drawer
is not shown for clarity.
3
2QWKHOHIWUDLOXVHDÀDWEODGHVFUHZGULYHUWR
push in on the tab to release the drawer from the
rail, as shown below. Once the left side is loose,
SXVKWKHWDERQWKHULJKWVLGHZLWK\RXU¿QJHUWR
release the drawer. Lift the front of the drawer up,
then pull it straight out.
4
Remove the Durabase basket from the rails.
Remove the screws from the rails at both ends.
5
Grip both sides of the drawer and pull it up to
remove it from the rails.
WARNING
7RUHGXFHWKHULVNRIHOHFWULFVKRFNLQMXU\WR
persons, and death, follow basic precautions,
including the following:
x Use two or more people to remove and install
the refrigerator doors and freezer drawer.
x Be careful of sharp hinges on both sides of the
drawer.
x When you lay the drawer down, be careful not to
GDPDJHWKHÀRRU
x Do not sit or stand on the freezer drawer.
x To prevent accidents, keep children and pets
away from the drawer. Do not leave the drawer
open. If the Durabase® storage bin is removed
IURPWKHIUHH]HUGUDZHUWKHUHLVVXI¿FLHQWVSDFH
for a small child or pet to crawl inside.
1
Pull the drawer open to full extension.
2
Gently lift and pull out the ice bin.
CAUTION
x Do not hold the handle when removing or
replacing the drawer. The handle may come off,
causing personal injury.
INSTALLATION 21
6
Hold both rails and push them in simultaneously.
/RZHUWKHGRRULQWRLWV¿QDOSRVLWLRQDQGWLJKWHQ
the screws located on both sides.
4
Insert the drawer into the frame, and push the
drawer back until it clicks into place.
5
Replace the ice bin in the drawer. Insert the
Durabase basket in the rail assembly.
ENGLISH
3
Assembling the Freezer Drawer
1
2
Pull out both rails simultaneously, until they are
fully extended.
Grasp the drawer on each side and hook the
drawer supports into the rail tabs located on both
sides.
CAUTION
x Do not hold the handle when removing or
replacing the drawer. The handle may come off,
causing personal injury.
22 INSTALLATION
Connecting the Water Line
Before Beginning
If the water pressure from the reverse osmosis
system is less than 20 psi or 138 kPa or 1.4 kgf/ cm2
WDNHVPRUHWKDQVHFRQGVWR¿OODFXSRIR]RU
198 cc capacity):
This water line installation is not covered by the
refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.
x &KHFNWRVHHLIWKHVHGLPHQW¿OWHULQWKHUHYHUVH
RVPRVLVV\VWHPLVEORFNHG5HSODFHWKH¿OWHULI
necessary.
,IQHFHVVDU\FDOODTXDOL¿HGSOXPEHUWRFRUUHFWZDWHU
hammer before installing the water supply line to
the refrigerator. Water banging in the pipes, or water
hammer in residential plumbing can cause damage
to refrigerator parts and lead to water leakage or
ÀRRGLQJ
x If the water pressure remains low, call a licensed,
TXDOL¿HGSOXPEHU
x Turn the icemaker OFF if the refrigerator will be
used before the water line is connected.
x Do not install the icemaker tubing in areas where
the ambient temperatures fall below freezing.
WARNING
x Connect to potable water supply only.
CAUTION
x To prevent burns and product damage, only
connect the refrigerator water line to a cold water
supply.
x Wear eye protection during installation toprevent
injury.
x Allow the storage tank on the reverse osmosis
V\VWHPWRUH¿OODIWHUKHDY\XVDJH
x All installations must be in accordance with local
plumbing code requirements.
Supplies Needed
x Copper or PEX Tubing, ¼ in. outer diameter, to
connect the refrigerator to the water supply. Be sure
both ends of the tubing are cut square. To determine
how much tubing you need, measure the distance
from the water valve on the back of the refrigerator
to the water supply pipe. Then, add 8 feet (2.4 m).
%HVXUHWKHUHLVVXI¿FLHQWH[WUDWXELQJ DERXWIHHW
[2.4 m] coiled into 3 turns of about 10 in. [25 cm]
diameter) to allow the refrigerator to move out from
the wall after installation.
x Power drill.
x òLQRUDGMXVWDEOHZUHQFK
x Flat-blade and Phillips-head screwdrivers.
x Two ¼ in. outer diameter compression nuts and
2 ferrules (sleeves) to connect the copper tubing to
the shutoff valve and the refrigerator water valve.
Water Pressure
You will need a cold water supply.
Water Pressure
PRGHOVZLWKZDWHU¿OWHU
20–120 psi
(138 - 827 kPa)
where reverse osmosis
ZDWHU¿OWUDWLRQV\VWHPLV
connected to a cold water
supply
40–60 psi minimum to
reverse osmosis system
(2.8 kgf/cm2– 4.2 kgf/
cm2,or less than 2–3
VHFRQGVWR¿OODFXSRI
oz capacity)
x ,I\RXUH[LVWLQJFRSSHUZDWHUOLQHKDVDÀDUHG¿WWLQJ
at the end, purchase an adapter (available at
plumbing supply stores) to connect the water line
WRWKHUHIULJHUDWRU25FXWRIIWKHÀDUHG¿WWLQJZLWKD
WXEHFXWWHUDQGWKHQXVHDFRPSUHVVLRQ¿WWLQJ
INSTALLATION 23
NOTE
x A self-piercing saddle type water valve should not
be used.
Water Line Installation Instructions
WARNING
3
NOTE
x The hookup line cannot be white, plastic tubing.
Licensed plumbers must use only copper tubing
(NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.
4
Electric Shock Hazard:
x When using any electrical device (such as a
power drill) during installation, be sure the device
is battery-powered, double-insulated or grounded
in a manner that will prevent the hazard of
electric shock.
2
Shut off the main water supply.
Turn on the nearest faucet to relieve the pressure
on the line.
Choose the valve location.
Choose a location for the valve that is easily
accessible. It is best to connect into the side of
a vertical water pipe. When it is necessary to
connect into a horizontal water pipe, make the
connection to the top or side, rather than at the
bottom, to avoid drawing off any sediment from
the water pipe.
Fasten the shutoff valve.
Fasten the shutoff valve to the cold water pipe
with the pipe clamp.
Pipe Clamp
Install the shutoff valve on the nearest frequently
used drinking water line.
1
Drill the hole for the valve.
x Drill a ¼ in. hole in the water pipe using a sharp
bit. Remove any burrs resulting from drilling the
hole in the pipe. Be careful not to allow water
to drain into the drill. Failure to drill a ¼ in. hole
may result in reduced ice production or smaller
cubes.
Saddle-Type
Shutoff Valve
Vertical Cold
Water Pipe
NOTE
x Commonwealth of Massachusetts Plumbing Codes
248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
5
Tighten the pipe clamp.
Tighten the clamp screws until the sealing washer
begins to swell.
Inlet End
Pipe Clamp
Washer
Clamp Screw
NOTE
x Do not over tighten clamp or you may crush the
tubing.
ENGLISH
x Shutoff valve to connect to the cold water line.
The shutoff valve should have a water inlet with a
minimum inside diameter of 5/32 in. at the point of
connection to the COLD WATER LINE. Saddle-type
shutoff valves are included in many water supply
kits. Before purchasing, make sure a saddle-type
valve complies with your local plumbing codes.
24 INSTALLATION
6
Route the tubing.
Route the tubing between the cold water line and
the refrigerator.
Route the tubing through a hole drilled in the wall
RUÀRRU EHKLQGWKHUHIULJHUDWRURUDGMDFHQWEDVH
cabinet) as close to the wall as possible.
NOTE
x %HVXUHWKHUHLVVXI¿FLHQWH[WUDWXELQJ DERXWIW
coiled into three turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.
7
Connect the tubing to the valve.
Place the compression nut and ferrule (sleeve)
for copper tubing onto the end of the tubing and
connect it to the shutoff valve.
Make sure the tubing is fully inserted into the
valve. Tighten the compression nut securely.
9
Connect the tubing to the refrigerator.
NOTE
x Before making the connection to the refrigerator, be
sure that the refrigerator power cord is not plugged
into the wall outlet.
x 5HPRYHWKHSODVWLFÀH[LEOHFDSIURPWKHZDWHU
valve.
x Place the compression nut and ferrule (sleeve) onto
the end of the tubing as shown.
x Insert the end of the copper tubing into the
connection as far as possible. While holding the
WXELQJWLJKWHQWKH¿WWLQJ
Tubing Clamp
¼ in. Tubing
¼ in. Compression Nut
Ferrule (sleeve)
Saddle-Type
Shutoff Valve
Refrigerator Connection
Compression Nut
10 Turn the water on at the shutoff valve.
Packing Nut
Outlet Valve
8
Tighten any connections that leak.
Ferrule (sleeve)
Flush out the tubing.
7XUQWKHPDLQZDWHUVXSSO\RQDQGÀXVKRXWWKH
tubing until the water is clear. Shut the water off at
the water valve after about one quart of water has
EHHQÀXVKHGWKURXJKWKHWXELQJ
CAUTION
x Check to see if leaks occur at the water line
connections.
INSTALLATION 25
Door Alignment
Leveling
The left refrigerator door has an adjustable nut,
located on the bottom hinge, to raise and lower the
door for proper alignment.
The refrigerator has two front leveling legs. Adjust the
legs to alter the tilt from front-to-back or side-to side.
If the refrigerator seems unsteady, or the doors do
not close easily, adjust the refrigerator’s tilt using the
instructions below:
1
Turn the leveling leg to the left to raise that side
of the refrigerator or to the right to lower it. It may
take several turns of the leveling leg to adjust the
tilt of the refrigerator.
If the space between the doors is uneven, follow the
instructions below to align the left door:
Use the wrench (included with the owner's manual)
to turn the nut in the door hinge to adjust the height.
Turn the nut to the right to raise the door or to the left
to lower it.
The right refrigerator door does not have an
adjustable nut.
NOTE
x $ÀDUHQXWZUHQFKZRUNVEHVWEXWDQRSHQHQG
ZUHQFKZLOOVXI¿FH'RQRWRYHUWLJKWHQ
2
Open both doors and check to make sure that
they close easily. If the doors do not close easily,
tilt the refrigerator slightly more to the rear by
turning both leveling legs to the left. It may take
several more turns, and be sure to turn both
leveling legs the same amount.
If the space between the doors is uneven, follow the
instructions below to align the right door:
1
With one hand, lift up both the inner and outer
door sections of the right door to raise them at the
middle hinge. (It may be easier to lift it with the
doors open.)
2
With the other hand, use pliers to insert the snap
ring on the middle hinge of the inner door section
as shown. Do not insert the ring on the hinge of
the outer door section.
3
Insert additional snap rings until the right door is
aligned. (Two snap rings are provided with the
unit.)
ENGLISH
Leveling and Door Alignment
26 INSTALLATION
Turning on the Power
x After installing, plug the refrigerator’s power cord
into a 3-prong grounded outlet and push the
UHIULJHUDWRULQWRWKH¿QDOSRVLWLRQ
CAUTION
x Connect to a rated power outlet.
x +DYHDFHUWL¿HGHOHFWULFLDQFKHFNWKHZDOORXWOHW
and wiring for proper grounding.
x Do not damage or cut off the ground terminal of
the power plug.
Position the Rrigerator
x Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the
wall. Push the refrigerator back to the wall.
Start the Icemaker
x If the water line is connected, set the icemaker
power switch to the ON position.
x The icemaker will not begin to operate until it
reaches its operating temperature of 15 °F (–9 °C)
or below. It will then begin operation automatically if
the icemaker power switch is in the ON (I) position.
OPERATION 27
OPERATION
Before Use
CAUTION
x Do not scratch the refrigerator with a sharp object or use a detergent that contains
DOFRKRODÀDPPDEOHOLTXLGRUDQDEUDVLYHZKHQUHPRYLQJDQ\WDSHRUDGKHVLYHIURP
the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish
detergent.
x Do not peel off the model or serial number label or the technical information on the rear
surface of the refrigerator.
Open refrigerator doors and freezer drawers to ventilate the interior.
7KHLQVLGHRIWKHUHIULJHUDWRUPD\VPHOOOLNHSODVWLFDW¿UVW5HPRYHDQ\DGKHVLYHWDSH
from inside the refrigerator and open the refrigerator doors and the freezer drawers for
ventilation.
Connect the power supply.
Check if the power supply is connected before use.
Turn off the icemaker
Turn off the icemaker if the refrigerator is not yet connected to the water supply.
NOTE
x The icemaker water valve may buzz if the icemaker is turned on while the refrigerator is
not connected to the water supply.
Wait for the refrigerator to cool.
Allow the refrigerator to run for at least two to three hours before putting food in it. Check the
ÀRZRIFROGDLULQWKHIUHH]HUFRPSDUWPHQWWRHQVXUHSURSHUFRROLQJ
CAUTION
x Putting food in the refrigerator before it has cooled could cause the food to spoil, or a
bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature decreases.
ENGLISH
Clean the refrigerator.
Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.
28 OPERATION
Control Panel
Depending on the model, some of the following functions may not be available.
The actual control panel may differ from model to model.
Control Panel Features
LSFXC2476* / LSFXC2496*
LSFD2491**
12
5
4
1
2
3
4
5
12
6
8
10
1
2
7
9
11
3
6
7
8
9
10
11
NOTE
x When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is
pressed. Once on, the display remains on for 20 seconds.
1
Smart Grid
Press the Smart Grid button to turn the Smart Grid function On/Off. When the function is on, the icon
illuminates. The Smart Grid function automatically turns on when the refrigerator is connected to the Wi-Fi
network.
When the refrigerator is responding to a Demand Response (DR) message from the electric company, the
Grid text illuminates.
2 * Wi-Fi
The Wi-Fi button, when used with the LG Smart Refrigerator smart phone app, allows the refrigerator
to connect to a home Wi-Fi network. Refer to Smart Function for information on the initial setup of the
application.
The Wi-Fi icon shows the status of the refrigerator's network connection. The icon illuminates when the
refrigerator is connected to the Wi-Fi network.
Press and hold the Wi-Fi button for 3 seconds to connect to the network. The icon blinks while the
connection is being made, then turns on once the connection is successfully made.
OPERATION 29
3
NOTE
x 5HSODFHWKHDLU¿OWHUZKHQWKHReplace Filter
LFRQWXUQVRQ$IWHUUHSODFLQJWKHDLU¿OWHUSUHVV
and hold the Fresh Air Filter button for three
seconds to turn the icon light off. Replace the
DLU¿OWHUDSSUR[LPDWHO\HYHU\VL[PRQWKV
4
5
Freezer Temperature
Indicates the set temperature of the freezer
compartment in Celsius (°C) or Fahrenheit (°F).
The default freezer temperature is 0°F (-18 °C).
Press the Freezer button repeatedly to select a
new set temperature from -6 °F to 8 °F (-21 °C to
-13 °C).
Refrigerator Temperature
Indicates the set temperature of the refrigerator
compartment in Celsius (°C) or Fahrenheit (°F).
The default refrigerator temperature is 37 °F (3
°C). Press the Refrigerator button repeatedly to
select a new set temperature from 33 °F to 46 °F
(1 °C to 8 °C).
NOTE
x To change the temperature mode from °F
to °C (or vice versa) press and hold the
Refrigerator and Freezer Temperature
EXWWRQVVLPXOWDQHRXVO\IRUDSSUR[LPDWHO\¿YH
seconds. The temperature indicator on the
display window switches between Celsius and
Fahrenheit.
x The displayed temperature is the target
temperature, and not the actual temperature
of the refrigerator. The actual refrigerator
temperature depends on the food inside the
refrigerator.
6
Ice Plus
This function increases both ice making and
freezing capabilities.
x Press the Ice Plus button to illuminate the icon
and activate the function for 24 hours. The
function automatically shuts off after 24 hours.
x Stop the function manually by pressing the
button once more.
7 * Ice On/Off
Press the Ice On/Off button for three seconds to
turn the icemaker on/off.
8
Light
Press the Light button to turn on the dispenser
light. The icon illuminates on the LED display.
9
Water Filter
5HSODFHWKHZDWHU¿OWHUZKHQWKHReplace Filter
LFRQWXUQVRQ$IWHUUHSODFLQJWKHZDWHU¿OWHU
press and hold the Water Filter button for three
seconds to turn the icon light off. Replace the
ZDWHU¿OWHUDSSUR[LPDWHO\HYHU\VL[PRQWKV
10 Door Alarm
When power is connected to the refrigerator,
the door alarm is initially set to ON. Press the
Door Alarm button to deactivate the Door Alarm
function.
An alarm tone sounds when a refrigerator
or freezer door is left open for more than 60
seconds. Close all doors to stop the alarm.
ENGLISH
Fresh Air Filter
The Fresh Air Filter helps remove odors from
the refrigerator. The Fresh Air Filter has two
settings, Auto and Power. In Auto mode, the
Fresh Air Filter cycles on and off in increments
of ten minutes on and 110 minutes off. If set to
the Power mode, the Fresh Air Filter stays on
continuously for four hours, cycling on and off in
LQFUHPHQWVRIWHQPLQXWHVRQDQG¿YHPLQXWHV
off. After four hours, the Fresh Air Filter switches
back to Auto mode.
x Press the Fresh Air Filter button repeatedly to
toggle between Power mode and Auto mode.
30 OPERATION
11 * Lock
The Lock function disables every other button on
the display.
x When power is initially connected to the
refrigerator, the Lock function is off.
x To lock the control panel buttons, press and
hold the Lock button until the closed Lock
icon appears in the display and the function is
activated.
x To disable the Lock function, press and hold the
Lock button for approximately three seconds.
12 Water & Ice Type (LSFXC2476* / LSFXC2496*)
Press the dispenser selection button repeatedly
until the light above icon what you want
illuminates. Press the dispenser switch with a
glass or other container to dispense cubed ice,
water or crushed ice.
Ice and Water Dispenser
CAUTION
x Keep children away from the dispenser. Children
may play with or damage the controls.
x 7KURZDZD\WKH¿UVWIHZEDWFKHVRILFH DERXW
140 - 160 cubes) after installation. This is also
necessary if the refrigerator has not been used
for a long time.
x If ice or water dispenses unexpectedly, turn off
the water supply and contact an LG Electronics
Customer Information Center.
x Never use a glass that is exceptionally narrow
or deep. Ice may jam in the ice passage and
refrigerator performance may be affected.
Dispenser Structure
LSFXC2476*
LSFXC2496*
LSFD2491**
Water Switch
Ice Type (LSFD2491**)
Press the Ice Type button to choose either cubed
or crushed ice. The Cubed or Crushed Ice icon
illuminates. Press the dispenser switch with a
glass or other container to dispense cubed or
crushed ice.
CAUTION
Display Mode (For Store Use Only)
x The Display Mode disables all cooling in the
refrigerator and freezer sections to conserve
energy while on display in a retail store. When
activated, OFF is displayed on the control panel
and the display remains on for 20 seconds.
To deactivate / activate:
x With either refrigerator door opened, press and
hold the Refrigerator and Ice Plus buttons at the
VDPHWLPHIRU¿YHVHFRQGV7KHFRQWUROSDQHO
beeps and the temperature settings display to
FRQ¿UPWKDW'LVSOD\0RGHLVGHDFWLYDWHG8VH
the same procedure to activate Display Mode.
Ice Switch
Dispenser
Switch
Tray
Tray
Using the Dispenser
LSFXC2476*
LSFXC2496*
Water
Ice
Incorrect
Correct
OPERATION 31
LSFD2491**
Incorrect
Correct
Locking the Dispenser
Press and hold the Lock button for three seconds to
lock the dispenser and all the control panel functions.
Follow the same instructions to unlock.
Cleaning the Dispenser Drip Tray
1
Grip the drip tray with both hands and pull it out.
Ice
NOTE
x To dispense cold water, push on the water switch
with a glass.
(LSFXC2476* / LSFXC2496*)
x To dispense ice, push on the ice switch with a glass.
x 7KH¿UVWLFHDQGZDWHUGLVSHQVHGPD\LQFOXGH
particles or odor from the water supply line or the
ZDWHUWDQN7KURZDZD\WKH¿UVWIHZEDWFKHVRILFH
(about 140 - 160 cubes). This is also necessary ifthe
refrigerator has not been used for a long time.
x The dispenser will not operate when either of the
refrigerator doors is open.
x ,IGLVFRORUHGLFHLVGLVSHQVHGFKHFNWKHZDWHU¿OWHU
and water supply. If the problem continues, contact
an LG Electronics Customer Information Center.
Do not use the water or ice until the problem is
corrected.
x 'LVSHQVHLFHLQWRDJODVVEHIRUH¿OOLQJLWZLWKZDWHU
or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.
x Some dripping may occur after dispensing. Hold the
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.
x Keep containers at an appropriate distance from
the dispensers. Tall, narrow glasses should be
held far enough from the ice outlet to prevent ice
from jamming in the ice chute. A container with a
very small opening should be held as close to the
dispenser as possible to avoid spilling.
x Keep the glass at a proper distance from the ice
outlet. A glass held too close to the outlet may
prevent ice from dispensing.
(LSFD2491**)
2
Wipe out dirty areas with a clean cloth.
ENGLISH
Water
32 OPERATION
Ice Compartment
CAUTION
Detaching the In-Door Ice Bin
1
Gently pull the handle to open the ice
compartment.
2
To remove the in-door ice bin, grip the front
handle, slightly lift the lower part, and slowly pull
out the bin as shown.
x Keep hands and tools out of the ice compartment
door and dispenser chute. Failure to do so may
result in damage or personal injury.
Keep the ice compartment door closed tightly. If the
ice compartment door is not closed tightly, the cold
air in the ice bin will freeze food in the refrigerator
compartment. This could also cause the icemaker to
stop producing ice.
In-Door Ice Bin
The icemaker stops producing ice when the indoor
ice bin is full. To make room for additional ice,
empty the ice bin into the extra ice bin in the freezer
compartment. During use, the ice may stack unevenly
in the bin, causing the icemaker to misread the
number of ice cubes and stop producing ice. Shaking
the ice bin to level the ice within it can reduce this
problem.
CAUTION
x When handling the ice bin, keep hands away
from the icemaker tray area to avoid personal
injury.
Assembling the In-Door Ice Bin
1
Carefully insert the in-door ice bin, slanting the
WRSVOLJKWO\WR¿WLWXQGHUWKHLFHPDNHU
2
Gently push the handle to close the ice
compartment.
x Storing cans or other items in the ice bin will
damage the icemaker.
x Never use thin crystal glasses or containers to
collect ice. Such containers may chip or break
resulting in glass fragments in the ice.
If the icemaker is turned OFF for an extended period
of time, the ice compartment will gradually warm up
to the temperature of the refrigerator compartment.
To prevent ice cubes from melting and leaking from
the dispenser, ALWAYS empty the ice bin when the
icemaker is turned OFF for more than a few hours.
The ice passage may become blocked with frost
if only crushed ice is used. Remove the frost that
accumulates by removing the ice bin and clearing the
passage with a rubber spatula. Dispensing cubed ice
can also help prevent frost buildup.
CAUTION
x When handling the ice bin, keep hands away
from the icemaker tray area to avoid personal
injury.
x Avoid touching the auto shutoff (feeler arm)
when replacing the ice bin. See the label on the
ice compartment door for details.
OPERATION 33
Automatic Icemaker
Turning the Automatic Icemaker On
Normal Sounds You May Hear
Auto shutoff (feeler arm)
NOTE
x Ice is made in the automatic icemaker and sent
to the dispenser. The icemaker produces 70 - 182
cubes in a 24-hour period, depending on freezer
compartment temperature, room temperature,
number of door openings and other operating
conditions.
x It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice.
x Ice-making stops when the in-door ice bin is full.
When full, the in-door ice bin holds approximately 6
to 8 (12-16 oz.) glasses of ice.
x Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
the sensor area is clean at all times for proper
operation.
x To increase ice production, use the Ice Plus
function. The function increases both ice making
and freezing capabilities.
WARNING
3HUVRQDO,QMXU\+D]DUG
x '2127SODFH¿QJHUVRUKDQGVRQWKHDXWRPDWLF
ice making mechanism while the refrigerator is
plugged in.
CAUTION
Never store beverage cans or other items in
the ice bin for the purpose of rapid cooling.
Doing so may damage the icemaker or the
ontainers may burst.
x To avoid personal injury, keep hands out of the
ice door and passage.
x Keeping the power turned on to the icemaker
before the water line is connected can damage the
icemaker.
x The icemaker water valve buzzes as the icemaker
¿OOVZLWKZDWHU,IWKHIce On/Off button is in the ON
mode, it will buzz even if it has not yet been hooked
up to water. To stop the buzzing, press the Ice On/
Off button to turn it off.
x You will hear the sound of cubes dropping into the
bin and water running in the pipes as the icemaker
UH¿OOV
Preparing for Vacation
Set the Ice On/Off button to OFF and shut off the
water supply to the refrigerator.
NOTE
x The ice bin should be emptied any time the Ice On/
Off button is turned to the OFF mode.
If the ambient temperature will drop below freezing,
KDYHDTXDOL¿HGWHFKQLFLDQGUDLQWKHZDWHUVXSSO\
system to prevent serious property amage due
WRÀRRGLQJFDXVHGE\UXSWXUHGZDWHUOLQHVRU
connections.
ENGLISH
To turn the automatic icemaker On/Off, press and
hold the Ice On/Off button on the control panel for
three seconds.
34 OPERATION
Storing Food
Where to Store Food
Each compartment inside the refrigerator is designed to store different types of food.
Store food in the optimal space to enjoy the freshest taste.
Door-in-Door
InstaView Door-in-Door
2
2
3
4
3
1
5
1
6
1
Vegetable Storage (Crisper)
Preserves vegetables and fruit.
2
Door-in-Door Case
Convenient storage for frequently used items such as beverages, butter, margarine,cream cheese,peanut
butter, and condiments.
3
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Adjustable shelves to meet individual storage needs.
4
Modular Door Bin
Stores drinks such as juice and soda, as well as condiments, salad dressings and other food items.
5
Glide‘N’Serve
Provides storage space with a variable temperature control that keeps the compartment at a different
temperature than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked.
6
Durabase®
Largest storage space in the freezer.
5
6
OPERATION 35
CAUTION
x Do not store glass containers in the freezer.
Contents may expand when frozen, break the
container and cause injury.
Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.
Food
Butter or
Margarine
NOTE
x If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on.
Refrigerated foods that are able to be frozen will
stay preserved longer if stored in the freezer.
Cheese
How to
Keep opened butter in covered dish or
closed compartment. When storing an
extra supply, wrap in freezer packaging
and freeze.
Store in original wrapping until used.
Once opened, rewrap tightly in plastic
wrap or aluminum foil.
Milk
Wipe milk cartons. For coldest milk,
place containers on an interior shelf.
Eggs
Store in original carton on interior shelf,
not on door shelf.
Fruit
Do not wash or hull fruit until it is ready
to be used. Sort and keep fruit in
original container in a crisper, or store
in completely closed paper bag on
refrigerator shelf.
x Wash food before storing it in the refrigerator.
Vegetables should be washed, and food packaging
should be wiped down to prevent adjacent foods
from being contaminated.
Leafy
Vegetables
x If the refrigerator is kept in a hot and humid
place, frequent opening of the door or storing a
lot of vegetables in the refrigerator may cause
condensation to form. Wipe off the condensation
with a clean cloth or a paper towel.
Remove store wrapping, trim or tear off
bruised and discolored areas, wash in
cold water, and drain. Place in plastic
bag or plastic container and store in
crisper.
Vegetables
with skins
(carrots,
peppers)
Place in plastic bags or plastic container
and store in crisper.
x If you are leaving the refrigerator turned off for
an extended period, remove all food and unplug
the power cord. Clean the interior, and leave the
door open to prevent fungi from growing in the
refrigerator.
x Do not store food with high moisture content
towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and
freeze.
x If the refrigerator door or freezer drawer is opened
or closed too often, warm air may penetrate the
refrigerator and raise its temperature. This can
increase the running costs of the unit.
Fish
Leftovers
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are not being eaten the same day
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VKHOO¿VKWKHVDPHGD\SXUFKDVHGLV
recommended.
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
ENGLISH
x 'RQRWRYHU¿OORUSDFNLWHPVWRRWLJKWO\LQWRGRRU
bins. Doing so may cause damage to the bin
or personal injury if items are removed with
excessive force.
Food Storage Tips
36 OPERATION
Storing Frozen Food
Do not use
Check a freezer guide or a reliable cookbook for
further information about preparing food for freezing
or food storage times.
x Bread wrappers
Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to
3 pounds of food per cubic foot of freezer space).
Leave enough space in the freezer for air to circulate
around packages. Be careful to leave enough room
at the front so the door can close tightly.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE
x Allow hot foods to cool at room temperature for 30
minutes, and then package and freeze. Cooling hot
foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging recommendations
x 5LJLGSODVWLFFRQWDLQHUVZLWKWLJKW¿WWLQJOLGV
x Straight-sided canning/freezing jars
x Heavy-duty aluminum foil
x Plastic-coated paper
x Non-permeable plastic wraps
x 6SHFL¿HGIUHH]HUJUDGHVHOIVHDOLQJSODVWLFEDJV
Follow package or container instructions for proper
freezing methods.
x Non-polyethylene plastic containers
x Containers without tight lids
x Wax paper or wax-coated freezer wrap
x Thin, semi-permeable wrap
OPERATION 37
Humidity Controlled Crispers
(On Some Models)
You can control the amount of humidity in the
moisture-sealed crispers by adjusting the control to
any setting between Vegetables and Fruit.
x Vegetables keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
x Fruit lets moist air out of the crisper for best storage
of fruit.
The Durabase® divider allows you to organize the
Durabase® area into sections. It can be adjusted from
side to side to accommodate items of different sizes.
WARNING
x If the Durabase® divider is removed, there is
enough open space for children or pets to crawl
inside. To prevent accidental child and pet
entrapment or suffocation risk, DO NOT allow
children or pets to touch or go near the drawer.
Detaching/Assembling the
Storage Bins
6RPHELQVPD\YDU\LQDSSHDUDQFHDQGZLOORQO\¿WLQ
one location.
Glide'N'Serve and Crispers
1
To remove the humidity controlled crispers and
the Glide'N'Serve, pull out the crisper (1) and
Glide'N'Serve (2) to full extension, lift the front up,
and pull straight out.
2
To install, slightly tilt up the front, insert the crisper
or drawer into the frame and push it back into
place.
Glide‘N’Serve
The Glide’N’Serve provides storage space with
a variable temperature control that can keep the
compartment at a slightly different temperature than
the refrigerator section. This drawer can be used for
large party trays, deli items and beverages. (This
drawer should not be used to store vegetables that
require high humidity.)
Press the Select button to choose between Produce
(Cold), Deli (Colder) and Meat (Coldest).
ENGLISH
The crispers provide fresher tasting fruit and
vegetables by letting you easily control humidity
inside the drawer.
Durabase®
38 OPERATION
Glass (On Some Models)
Lift up the glass under the crisper cover, and pull up
and out.
Door-in-Door (On Some
Models)
The Door-in-Door compartment allows for easy
access to commonly used food items.
The outer Door-In-Door door includes two door bins,
the Cheese & Butter and Condiment bins, that are
specially designed for these items. Butter stored here
will be easier to spread, cheese will be easier to slice,
and condiments ready to use.
Door Bins
The door bins are removable for easy cleaning and
adjustment.
1
To remove the bin, simply lift the bin up and pull
straight out.
2
To replace the bin, slide it in above the desired
support and push down until it snaps into place.
Door-in-Door Compartment
To access the Door-in-Door compartment, lightly
press the button on the right refrigerator door handle.
CAUTION
x Regularly detach and wash the storage bins and
VKHOYHVWKH\FDQEHFRPHHDVLO\FRQWDPLQDWHG
by food.
x Do not apply excessive force while detaching or
assembling the storage bins.
x Do not use the dishwasher to clean the storage
bins and shelves.
OPERATION 39
Door-in-Door Bin (On Some Models)
To open the Door-in-Door case, press on the area
marked Press To Open. The Door-In- Door case is
removable for easy cleaning and adjustment.
The Door-in-Door inner and outer door bins are
removable for easy cleaning.
1
To remove the Door-In-Door case, lift up and pull
out.
1
To remove the door bins, lift up and pull out.
2
To replace the door bins, slide the door bin in
above the desired support and push down until it
snaps into place.
Door-in-Door Lower Shelf
The Door-In-Door lower shelf is removable for easy
cleaning.
2
1
To remove the lower shelf, lift the shelf retainer up
and out.
2
Remove the two screws from the shelf and pull it
straight out.
To replace the Door-in-Door case, line up the tabs
on the Door-In-Door case with the slots on the
door and push down until it snaps into place.
NOTE
x Reverse the procedure to replace the shelf.
ENGLISH
Door-in-Door Case
40 OPERATION
InstaView Door-in-Door (On
Some Models)
The InstaView Door-in-Door compartment allows for
easy access to commonly used food items.
Knock twice on the glass to turn the LED light inside
the InstaView on or off. The LED light turns off
automatically after 10 seconds.
x The LED light turns off automatically after 10
seconds.
x The LED light does not turn on if the right
refrigerator door is open.
x The InstaView function will not activate for two
seconds after closing the door.
x The InstaView function is disabled when the ice
dispenser is in use.
InstaView Compartment (On Some
Models)
To access the InstaView Door-in-Door compartment,
lightly press the button on the right refrigerator door
handle.
OPERATION 41
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Shelves
CAUTION
x Make sure that shelves are level from one side
to the other. Failure to do so may result in the
shelf falling or spilled food.
$GMXVWLQJWKHVKHOYHVWR¿WLWHPVRIGLIIHUHQWKHLJKWV
ZLOOPDNH¿QGLQJWKHH[DFWLWHP\RXZDQWHDVLHU
x Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.
Detaching the Shelf
1
2
x Glass shelves are heavy. Use special care when
removing them.
Tilt up the front of the shelf and then lift the shelf
straight up.
Using the Folding Shelf
Pull the shelf out.
Store taller items, such as a gallon container
or bottles, by pushing the front half of the shelf
underneath the back half of the shelf. Pull the front of
the shelf forward to return to a full shelf.
Assembling the Shelf
CAUTION
1
Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height.
x Glass shelves are heavy. Use special care when
removing them.
2
Lower the front of the shelf so that the hooks drop
into the slots.
x Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.
ENGLISH
The shelves in the refrigerator are adjustable to meet
individual storage needs. Your model may have full or
split shelves.
42 SMART FUNCTIONS
SMART FUNCTIONS
LG SmartThinQ Application
x If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
The LG SmartThinQ application allows you to
communicate with the appliance using a smartphone.
x The network connection may not work properly
depending on the Internet service provider.
Before Using LG SmartThinQ
x The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
x For appliances with the
1
2
or
logo
Use a smartphone to check the strength of
the wireless router (Wi-Fi network) near the
appliance.
x If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
Turn off the Mobile data or Cellular Data on your
smartphone.
x If the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
x ,IWKH¿UHZDOORQ\RXUZLUHOHVVURXWHULVHQDEOHG
GLVDEOHWKH¿UHZDOORUDGGDQH[FHSWLRQWRLW
x The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
x Smartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer.
x If the security protocol of the router is set to WEP,
network setup may fail. Change the security
protocol (WPA2 is recommended), and register the
product again.
3
Connect your smartphone to the wireless router.
Installing the LG SmartThinQ
Application
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
NOTE
x To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
x The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
x LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
x The surrounding wireless environment can make
the wireless network service run slowly.
NOTE
x If you choose the simple login to access the LG
SmartThinQ application, you must go through
the appliance registration process each time you
change your smartphone or reinstall the application.
SMART FUNCTIONS 43
LG SmartThinQ Application Features
x For appliances with the
or
logo
Model
LCW-003
Frequency Range
2412 - 2462 MHz
Keep the appliance performance updated.
Manage Food
This feature helps track items in the refrigerator and
freezer, sends alerts when items are near their use
by dates, generates grocery lists, and links to related
recipes.
IEEE 802.11 b : 17.56 dBm
Output Power
(Max)
IEEE 802.11 g : 25.53 dBm
IEEE 802.11 n : 25.29 dBm
FCC Notice
Energy Monitoring
x For transmitter module contained in this product
This feature keeps track of the refrigerator’s power
consumption and the number of door openings.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
Remote Control
Control the Refrigerator Temperature, Fresh Air Filter
and Ice Plus from the smart phone app.
Push Messages
If the door remains open for more than ten minutes,
you will receive a push message. When Ice Plus is
¿QLVKHG\RXZLOOUHFHLYHDSXVKPHVVDJH
Smart Diagnosis™
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Settings
Allows you to set various options on the refrigerator
and in the application.
NOTE
x If you change your wireless router, your Internet
service provider or your password after registering
the appliance, delete it from the LG SmartThinQ
SettingsĺEdit Product and register again.
x This information is current at the time of publication.
The application is subject to change for product
improvement purposes without notice to users.
x Reorient or relocate the receiving antenna.
x Increase the separation between the equipment and
the receiver.
x Connect the equipment to an outlet on a circuit
different from that to which the receiver is
connected.
x Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1) This device may not cause harmful interference
and
2) This device must accept any interference received,
including interference that may cause undesired
operation of the device.
$Q\FKDQJHVRUPRGL¿FDWLRQVLQFRQVWUXFWLRQRIWKLV
device which are not expressly approved by the party
responsible for compliance could void the user’s
authority to operate the equipment.
ENGLISH
Firmware Update
:LUHOHVV/$10RGXOH6SHFL¿FDWLRQV
44 SMART FUNCTIONS
FCC RF Radiation Exposure Statement
Open Source Software Notice Information
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-located
or operating in conjunction with any other antenna or
transmitter.
To obtain the source code under GPL, LGPL, MPL,
and other open source licenses, that is contained in
this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are
available for download.
This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body. Users must follow the
VSHFL¿FRSHUDWLQJLQVWUXFWLRQVIRUVDWLVI\LQJ5)
exposure compliance.
Industry Canada Statement (For transmitter
module contained in this product)
This device complies with Industry Canada’s
applicable licence-exempt RSSs. Operation is subject
to the following two conditions:
7KLVGHYLFHPD\QRWFDXVHLQWHUIHUHQFHDQG
2) This device must accept any interference,
including interference that may cause undesired
operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure
limits set forth for an uncontrolled environment.
This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between
the antenna and your body.
NOTE
x THE MANUFACTURER IS NOT RESPONSIBLE
FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS
TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER’S AUTHORITY TO
OPERATE THE EQUIPMENT.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request
to opensource@lge.com. This offer is valid for a
period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this
information.
SMART FUNCTIONS 45
Smart Grid Function
x You can override the Smart Grid function any time
(using the Smart Grid button or application).
The refrigerator responds to a TALR signal by
aggressively reducing the load for a short time
period, typically 10 minutes. This mode reduces
energy consumption by stopping the compressor and
controlling the functions that consume a lot of energy
such as the defrost cycle and fan.
x To use the Smart Grid function, you need to register
your appliance with your electric utility company.
x When the refrigerator operates in TALR mode, the
Grid LED is illuminated on the refrigerator display.
Smart Grid Application Features
Smart Saving_Demand Response
You can lower energy usage based on Demand
Response (DR) signals from the utility company. If
the refrigerator is operating in Smart Saving mode
according to the DR signal, you can see a pop up.
Seasonal Energy Savings
Lower energy usage based on time period.
Using the Smart Grid Function
7KLVIHDWXUHUHVSRQGVWRQRWL¿FDWLRQHYHQWVIURP\RXU
utility company to run high energy consuming tasks
during off-peak periods when demand is lower. These
QRWL¿FDWLRQHYHQWVDUHNQRZQDV'HPDQG5HVSRQVH
signals.
If the refrigerator receives a Demand Response
signal from the utility company, the refrigerator will
turn on the Grid LED on the refrigerator display and
control its power consumption according to the signal.
x TALR mode is automatically deactivated after the
received duration (max. 10 minutes), or when you
override the Smart Grid function. The mode is
immediately deactivated and the refrigerator returns
to its normal state when the door is opened or
closed, or the dispenser is used.
Override Smart Grid Mode
To ignore the Demand Response signal from the
utility company and override the Smart Grid function,
push the Smart Grid button while the refrigerator is
in Smart Grid mode.
When you override the Smart Grid function, the
refrigerator ignores the Demand Response signal
and is no longer controlled by the utility company until
the next Demand Response signal is sent. You can
also override the Smart Grid function using the smart
phone app.
LG Open API
You can manage Smart Grid features for the LG
Smart Refrigerator.
The refrigerator will respond to the signals received
from the utility company as long as product
performance is maintained.
3OHDVHFKHFNWKHGHWDLOHGVSHFL¿FDWLRQVRQWKHQRWLFH
page on us.smartthinq.com.
If the refrigerator receives a Demand Response
signal, the refrigerator will operate in Delay Appliance
Load (DAL) or Temporary Appliance Load Reduction
(TALR) mode.
API list
Delay Appliance Load (DAL)
The refrigerator responds to a DAL signal by
providing a moderate load reduction for the duration
of the delay period.
This mode controls functions that consume a lot of
energy such as adjusting the cooling system, running
the defrost cycle, and making ice.
x When the refrigerator operates in DAL mode, the
Grid LED is illuminated on the refrigerator display.
x DAL mode is automatically deactivated after the
period stipulated by the DAL signal (max. 4 hours)
or when you override the Smart Grid function.
Demand Response
x Send demand response signal
Power Saving
x Set saving mode
x Get schedule of DR/Delay Defrost
Energy Monitoring
x Get door open event
x Get energy consumption
Delay Defrost Capability
x Insert a delay defrost schedule event
x Update a delay defrost schedule event
x Delete a delay defrost schedule event
x Get the delay defrost schedule
ENGLISH
When the refrigerator operates in Smart Grid mode,
the Smart Refrigerator function can control energy
usage or delay the operation of some functions to
save energy during peak usage periods.
Temporary Appliance Load Reduction
(TALR)
46 SMART FUNCTIONS
Smart Diagnosis™ Function
5
Press and hold the Freezer button for three
seconds while continuing to hold your phone to
the speaker.
6
After you hear three beeps, release the Freezer
button.
7
Keep the phone in place until the tone
WUDQVPLVVLRQKDV¿QLVKHG7KHGLVSOD\ZLOO
count down the time. Once the countdown is
over and the tones have stopped, resume your
conversation with the specialist, who will then
be able to assist you in using the information
transmitted for analysis.
Should you experience any problems with the
appliance, it has the capability of transmitting data
via your telephone to the LG Customer Information
Center. NFC or Wi-Fi equipped models can also
transmit data to a smartphone using the LG Smart
ThinQ application.
Smart Diagnosis™ through the
Customer Information Center
x For appliances with the
or
logo
This gives you the capability of speaking directly to
our trained specialists. The specialist records the
data transmitted from the appliance and uses it to
analyze the issue, providing a fast and effective
diagnosis.
1
Call the LG Electronics Customer Information
Center at:
(LG U.S.A.) 1-800-243-0000
(LG Canada) 1-888-542-2623
2
Hold the Lock button for three seconds.
x ,IWKHGLVSOD\KDVEHHQORFNHGIRURYHU¿YH
minutes, you must deactivate the lock and then
reactivate it.
NOTE
x For best results, do not move the phone while the
tones are being transmitted.
x If the call center agent is not able to get an accurate
recording of the data, you may be asked to try
again.
x The Smart Diagnosis™ function depends on the
local call quality.
x Bad call quality may result in poor data transmission
from your phone to the call center, which could
cause Smart Diagnosis™ to malfunction.
3
Open the right refrigerator door.
LG SmartThinQ Smart Diagnosis™
x For appliances with the
4
Hold the mouthpiece of your phone in front of the
speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the
call center.
or
logo
Use the Smart Diagnosis feature in the LG
SmartThinQ application for help diagnosing issues
with the appliance without the assistance of the LG
Customer Information Center.
Follow the instructions in the LG SmartThinQ
application to perform a Smart Diagnosis using your
smartphone.
MAINTENANCE 47
MAINTENANCE
Cleaning
x 8VHQRQÀDPPDEOHFOHDQHU)DLOXUHWRGRVRFDQ
UHVXOWLQ¿UHH[SORVLRQRUGHDWK
CAUTION
x Do not use an abrasive cloth or sponge
when cleaning the interior and exterior of the
refrigerator.
x Do not place your hand on the bottom surface
of the refrigerator when opening and closing the
doors.
x When lifting the hinge free of the latch, be careful
that the door does not fall forward.
General Cleaning Tips
x Both the refrigerator and freezer sections defrost
DXWRPDWLFDOO\KRZHYHUFOHDQERWKVHFWLRQVRQFHD
month to prevent odors.
x Wipe up spills immediately.
x Unplug the refrigerator or disconnect power before
cleaning.
x Remove all removable parts, such as shelves.
x Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or
harsh cleaners.
x Hand wash, rinse and dry all surfaces thoroughly.
Exterior
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance
wax (or auto paste wax). Apply wax with a clean, soft
cloth.
For products with black stainless steel exterior, spray
JODVVFOHDQHURQDFOHDQPLFUR¿EHUFORWKDQGUXELQ
direction of grain. Do not spray glass cleaner directly
at the display panel. Do not use harsh or abrasive
cleaners.
Inside Walls
x Allow freezer to warm up so the cloth will not stick.
To help remove odors, wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking
soda is completely dissolved so it does not scratch
the surfaces of the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning waxes,
concentrated etergents, bleaches, or cleaners
containing petroleum on plastic refrigerator parts.
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use glass cleaners, abrasive
FOHDQVHUVRUÀDPPDEOHÀXLGV7KHVHFDQVFUDWFKRU
damage the material.
Condenser Coils
Use a vacuum cleaner with a brush or crevice
attachment to clean the condenser cover and vents.
Do not remove the panel covering the condenser coil
area.
ENGLISH
WARNING
For products with a standard stainless steel exterior,
XVHDGDPSPLFUR¿EHUFORWKDQGUXELQWKHGLUHFWLRQ
of the grain. Dry with a paper towel to avoid streaks.
)RUVWXEERUQVWDLQVDQG¿QJHUSULQWVXVHDIHZGURSV
of liquid dish soap in water, and rinse with hot water
before drying. Do not use abrasive or harsh cleaners.
48 MAINTENANCE
Replacing the Fresh Air Filter
Replacing the Water Filter
Replace the Fresh Air Filter:
Replace the Water Filter :
x Approximately every six months.
x Approximately every six months.
x When the Replace Filter
icon turns on.
x When the Replace Filter
icon turns on.
x When the water dispenser output decreases.
1
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UHIULJHUDWRUZDOO5HPRYHWKH¿OWHUIURPWKHFRYHU
x 7KH¿OWHULVORFDWHGRQWKHLQVLGHRIWKH¿OWHU
cover.
Before Replacing the Water Filter:
,IWKHWRSVKHOIORFDWHGEHORZWKHZDWHU¿OWHULVLQWKH
highest position, it will need to be removed prior to
UHSODFLQJWKHZDWHU¿OWHU
To remove any shelf : Tilt up the front of the shelf (1)
and lift (2). Pull the shelf out.
2
3ODFHWKHQHZ¿OWHULQVLGHRIWKHFRYHUZLWKWKH
side that says Front facing outward.
1
3
4
5HPRYHWKHROGZDWHU¿OWHU
Lower or remove the top left shelf to allow the
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3LQFKWKHVLGHVWRRSHQWKHZDWHU¿OWHUFRYHU
7XUQWKH¿OWHUFRYHUWRWKHULJKWWRDWWDFKLWWRWKH
refrigerator wall.
Press and hold the Fresh Air Filter button for
WKUHHVHFRQGVWRUHVHWWKH¿OWHUVHQVRU
NOTE
x 5HSODFLQJWKHZDWHU¿OWHUFDXVHVDVPDOODPRXQWRI
water (around 1 oz. or 25 cc) to drain.
x :UDSDFORWKDURXQGWKHIURQWHQGRIWKHZDWHU¿OWHU
cover to collect any leaking water. Hold the water
¿OWHUXSULJKWRQFHLWLVUHPRYHGWRSUHYHQWDQ\
UHPDLQLQJZDWHUIURPVSLOOLQJRXWRIWKHZDWHU¿OWHU
MAINTENANCE 49
2
3XOOWKHZDWHU¿OWHUGRZQZDUGDQGSXOORXW0DNH
VXUHWRURWDWHWKH¿OWHUGRZQFRPSOHWHO\EHIRUH
pulling it out of the manifold hole.
6
$IWHUFKDQJLQJWKH¿OWHUSUHVVDQGKROGWKH
Water Filter button for three seconds to reset the
indicator light.
ENGLISH
CAUTION
3
5HSODFHZLWKDQHZZDWHU¿OWHU
7DNHWKHQHZZDWHU¿OWHURXWRILWVSDFNLQJDQG
remove the protective cover from the o-rings.
:LWKWKHZDWHU¿OWHUWDEVLQWKHKRUL]RQWDOSRVLWLRQ
SXVKWKHQHZZDWHU¿OWHULQWRWKHPDQLIROGKROH
until it stops.
x DO NOT operate the refrigerator without a water
¿OWHURUZDWHU¿OWHUE\SDVVSOXJLQVWDOOHG
NOTE
7RSXUFKDVHDUHSODFHPHQWZDWHU¿OWHU
x Visit your local dealer or distributor
x 6HDUFKXVLQJZDWHU¿OWHURQlg.com
x Use replacement cartridge: ADQ36006101
For further assistance, call:
1-800-243-0000 (USA)
1-888-542-2623 (Canada)
4
5RWDWHWKHZDWHU¿OWHUXSLQWRSRVLWLRQDQGFORVH
the cover. The cover will click when closed
correctly.
5
$IWHUWKHZDWHU¿OWHULVUHSODFHGGLVSHQVH
JDOORQVRIZDWHU ÀXVKIRUDSSUR[LPDWHO\
minutes) to remove trapped air and contaminants
from the system.
NOTE
x Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad
for cycles of 30 seconds ON and 60 seconds OFF.
x .HHSWKHZDWHU¿OWHUE\SDVVSOXJ<RX0867XVH
WKHZDWHU¿OWHUE\SDVVSOXJZKHQDUHSODFHPHQW
ZDWHU¿OWHUFDUWULGJHLVQRWDYDLODEOH
50 MAINTENANCE
Performance Data Sheet
Model: LG ADQ36006101-S
Use Replacement Cartridge: ADQ36006101
The concentration of the indicated substances in water entering the system was reduced to a concentration less
WKDQRUHTXDOWRWKHSHUPLVVLEOHOLPLWIRUZDWHUOHDYLQJWKHV\VWHPDVVSHFL¿HGLQ16)$16,6WDQGDUGDQG
Standard 53.
6\VWHPWHVWHGDQGFHUWL¿HGE\16),QWHUQDWLRQDODJDLQVW16)$16,6WDQGDUGDQG
Standard 53 for the reduction of substances listed below.
Contaminant
Reduction
Average
,QÀXHQW
16)VSHFL¿HG
Avg %
Challenge
Reduction
Concentration
Average
Product Water
Concentration
Max
Permissible
Product Water
Concentration
NSF
Reduction
Requirements
Chlorine Taste
and Odor
2.1 mg/L
2.0 mg/L ±
10%
0.972
0.06 mg/L
N/A
•
J-00049247
Nominal
5,600,000
Particulate
&ODVV,• pts/mL
WRȝP
At least
10,000
particles/mL
0.987
73,000 pts/
ml
N/A
•
J-00049282
Asbestos
190 MFL
107 to 108
0)/¿EHUV
greater than
ȝPLQ
length
>99%
< 1MLF
N/A
•
J-0004928
Atrazine
0.0094
mg/L
0.009 mg/L ±
10%
0.947
0.00005
mg/L
0.003 mg/L
N/A
J-00049293
Benzene
0.016
mg/L
0.015 mg/L ±
10%
0.967
0.005 mg/L
0.005 mg/L
N/A
J-00049300
Carbofuran
0.08 mg/L
0.08 mg/L ±
10%
0.981
0.002 mg/L
0.04 mg/L
N/A
J-00049294
Lindane
0.002
mg/L
0.002 mg/L ±
10%
0.982
0.00004
mg/L
0.0002 mg/L
N/A
J-00051975
P-Dichlorobenzene
0.22 mg/L
0.225 mg/L ±
10%
0.998
0.0005 mg/L
0.075 mg/L
N/A
J-00049298
Toxaphene
0.014
mg/L
0.015 mg/L ±
10%
0.93
0.001 mg/L
0.003 mg/L
N/A
J-00049302
2,4-D
0.213
mg/L
0.210 mg/L ±
10%
0.952
0.009 mg/L
0.07 mg/L
N/A
J-00049284
Lead pH @6.5
0.150
mg/L
0.15 mg/L ±
10%
>99.3%
0.001 mg/L
0.010 mg/L
N/A
J-00051974
Lead pH @8.5
0.150
mg/L
0.15 mg/L ±
10%
>99.3%
0.001 mg/L
0.010 mg/L
N/A
J-00049277
Mercury @ pH
6.5
0.0059
mg/L
0.006 mg/L ±
10%
96.1
0.0002 mg/
0.002 mg/L
N/A
J-00053886
Mercury @ pH
8.5
0.0058
mg/L
0.006 mg/L ±
10%
90.1
0.0006 mg/L
0.002 mg/L
N/A
J-00051972
Cyst*
120,000
cysts/L
Minimum
50,000 cysts/L
0.9999
<1 cyst/L
N/A
•
J-00049281
x Based on the use of Cryptosporidium parvum oocysts.
NSF Test
Report
MAINTENANCE 51
Application Guidelines/Water Supply
Parameters
CAUTION
0.5 gpm (1.89 lpm)
Water Supply
Community or Private Well Potable Water
Water Pressure
20 – 120 psi (140 – 830 kPa)
x Read and follow Use Instructions before
installation and use of this system.
Water Temperature
36 °F – 100 °F (0.6 °C – 37.8
°C)
x Installation and use MUST comply with all state
and local plumbing codes.
Capacity
200 gallons (757 liters)
It is essential that the manufacturer’s recommended
LQVWDOODWLRQPDLQWHQDQFHDQG¿OWHUUHSODFHPHQW
requirements be carried out for the product to perform
as advertised.
NOTE
x While the testing was performed under standard
laboratory conditions, actual performance may vary.
Replacement Cartridge: ADQ36006101
)RUUHSODFHPHQW¿OWHUVYLVLW\RXUORFDOGHDOHURU
GLVWULEXWRURUVHDUFKXQGHUZDWHU¿OWHUVRQWKH
lg.com website.
To reduce the risk associated with property
damage due to water leakage:
x Do not install if water pressure exceeds 120 psi
(827 kPa). If your water pressure exceeds 80
psi, you must install a pressure limiting valve.
Contact a plumbing uncertain how to check your
water pressure.
x Do not install where water hammer conditions
may occur. If water hammer conditions exist you
must install a water hammer arrester. Contact a
plumbing professional if you are uncertain how to
check for this condition.
x Do not install on hot water supply lines. The
maximum operating water temperature of this
¿OWHUV\VWHPLVƒ) ƒ& x 3URWHFW¿OWHUIURPIUHH]LQJ'UDLQ¿OWHUZKHQ
temperatures drop below 40 °F (4.4 °C).
For further assistance, the LG Electronics Customer
Information Center is open 24 hours a day/7 days a
week.
x 7KHGLVSRVDEOH¿OWHUFDUWULGJH0867EHUHSODFHG
every 6 months, at the rated capacity or if a
QRWLFHDEOHUHGXFWLRQLQÀRZUDWHRFFXUV
USA: 1-800-243-0000
x 3URWHFWIURPIUHH]LQJUHPRYH¿OWHUFDUWULGJH
when temperatures are expected to drop below
33° F.
Canada: 1-888-542-2623
3M is a trademark of 3M Company.
NSF is a trademark of NSF International. © 2009 3M
Company. All rights reserved
Manufactured for LG® Electronics by:
CUNO Incorporated, a 3M Company 400 Research
Parkway Meriden, CT 06450 U.S.A.
Telephone: 203-237-5541
Fax: 203-238-8701
WARNING
To reduce the risk associated with choking:
x Do not allow children under 3 years of age to
have access to small parts during the installation
of this product.
To reduce the risk associated with the
ingestion of contaminants:
x Do not use with water that is microbiologically
unsafe or of unknown quality without adequate
disinfection before or after the system. Systems
FHUWL¿HGIRUF\VWUHGXFWLRQPD\EHXVHGRQ
GLVLQIHFWHGZDWHUWKDWPD\FRQWDLQ¿OWHUDEOH
cysts. EPA Establishment # 070595-MEX-001
x Do not install systems in areas where ambient
temperatures may go above 110° F (43.3° C).
x :KHUHDEDFNÀRZSUHYHQWLRQGHYLFHLVLQVWDOOHG
on a water system, a device for controlling
pressure due to thermal expansion must be
installed.
x (QVXUHDOOWXELQJDQG¿WWLQJVDUHVHFXUHDQGIUHH
of leaks.
ENGLISH
Service Flow
52 MAINTENANCE
TROUBLESHOOTING 53
TROUBLESHOOTING
FAQs: Frequently Asked Questions
What are the best temperature settings for my refrigerator and freezer?
A:
The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the
freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired
temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should
EH¿UPDQGLFHFXEHVVKRXOGQRWPHOWLQWKHIUHH]HU7RVZLWFKWKHGLVSOD\IURP)DKUHQKHLWWR&HOVLXV
press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the
display change.
Q:
How do I set the refrigerator and freezer temperatures?
A:
Continually press the Refrigerator or Freezer button on the control panel until the desired
temperature appears. The numbers will cycle from highest to lowest and then return to the highest
again with continuous pressing.
Q:
Why do I hear a buzzing noise from my refrigerator periodically?
A:
This may happen if you do not have a water source attached to your refrigerator and the icemaker is
turned on. If you do not have a water source attached to the back of the refrigerator you should turn
the icemaker off.
Q:
Why does the icemaker tray look crooked?
A:
This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.
The change in position is to assist in the freezing process.
Q:
A:
My refrigerator is powered on and the controls are working, but it’s not cooling and the display
shows “OFF” (see below). What is wrong?
The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance
is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus
buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display.
Use the same procedure to return the refrigerator to Demo Mode, if desired.
ENGLISH
Q:
54 TROUBLESHOOTING
Before Calling for Service
5HYLHZWKLVVHFWLRQEHIRUHFDOOLQJIRUVHUYLFHGRLQJVRZLOOVDYH\RXERWKWLPHDQGPRQH\
Cooling
Problem
Refrigerator and
Freezer section are
not cooling.
Cooling system
runs too much.
Possible Cause
Solutions
The refrigerator control is set
to OFF (some models).
Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.
Refrigerator is set to Demo
Mode.
Demo Mode allows the lights and control display to work
normally while disabling cooling, to save energy while
WKHUHIULJHUDWRULVRQWKHVKRZURRPÀRRU6HHWKH)$4V
section of this manual for instructions on how to disable
Demo Mode.
Refrigerator is in the defrost
cycle.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes and
FRQ¿UPWKHSURSHUWHPSHUDWXUHKDVEHHQUHVWRUHGRQFH
the defrost cycle has completed.
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
Refrigerator was recently
relocated.
If the refrigerator was stored for a long period of time or
moved on its side, it is necessary for the refrigerator to
stand upright for 24 hours before connecting it to power.
Refrigerator is replacing an
older model.
Modern refrigerators require more operating time but use
OHVVHQHUJ\GXHWRPRUHHI¿FLHQWWHFKQRORJ\
Refrigerator was recently
plugged in or power restored.
The refrigerator will take up to 24 hours to cool
completely.
The door is opened often or a
large amount of food / hot food
was added.
Adding food and opening the door warms the refrigerator,
requiring the compressor to run longer in order to cool
the refrigerator back down. In order to conserve energy,
try to get everything you need out of the refrigerator at
RQFHNHHSIRRGRUJDQL]HGVRLWLVHDV\WR¿QGDQGFORVH
the door as soon as the food is removed. (Refer to the
Food Storage Guide.)
Doors are not closed
completely.
Firmly push the doors shut. If they will not shut all the
way, the "Doors will not close correctly or pop open"
section.
Refrigerator is installed in a
hot location.
The compressor will run longer under warm conditions.
At normal room temperatures (70 °F) expect your
compressor to run about 40 % to 80 % of the time. Under
warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110 °F.
Condenser / back cover is
clogged.
Use a vacuum cleaner with an attachment to clean the
condenser cover and vents. Do not remove the panel
covering the condenser coil area.
TROUBLESHOOTING 55
Cooling
Problem
Food is freezing
in the refrigerator
compartment.
Refrigerator or
Freezer section is
too warm.
Solutions
Doors are opened often or for
long periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the frequency
and duration of door openings.
Doors are not closed correctly.
See the "Doors will not close correctly or pop open"
section.
Weather is humid.
Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
condensation or frost. Maintaining a reasonable level of
humidity in the home will help to control the amount of
moisture that can enter the compartments.
Defrost cycle recently
completed.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
IRUPRQWKHEDFNZDOO:DLWPLQXWHVDQGFRQ¿UPWKDW
the proper temperature has been restored once the
defrost cycle has completed.
Food is not packaged
correctly.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within each
compartment. Wipe all containers dry and store food in
sealed packaging to prevent condensation and frost.
Food with high water content
was placed near an air vent.
Rearrange items with high water content away from air
vents.
Refrigerator temperature
control is set incorrectly.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Control Panel section for more
information.
Refrigerator is installed in a
cold location.
When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated in
temperature below 55°F (13°C).
Refrigerator was recently
installed.
It may take up to 24 hours for each compartment to
reach the desired temperature.
The air vents are blocked. Cold
air circulates from the freezer
to the fresh food section and
back again through air vents
in the wall dividing the two
sections.
/RFDWHDLUYHQWVE\XVLQJ\RXUKDQGWRVHQVHDLUÀRZDQG
PRYHDOOSDFNDJHVWKDWEORFNYHQWVDQGUHVWULFWDLUÀRZ
5HDUUDQJHLWHPVWRDOORZDLUWRÀRZWKURXJKRXWWKH
compartment.
ENGLISH
Interior moisture
buildup.
Possible Cause
56 TROUBLESHOOTING
Cooling/Ice & Water
Problem
Refrigerator or
Freezer section is
too warm.
Refrigerator or
Freezer section is
too cold.
Frost or ice crystals
form on frozen food
(inside of sealed
package).
Frost or ice crystals
form on frozen
food (outside of
package).
Possible Cause
Solutions
Doors are opened often or for
long periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. To lessen the effect, reduce the frequency
and duration of door openings.
Unit is installed in a hot
location.
The refrigerator should not be operated in temperatures
above 110 °F.
A large amount of food or
hot food was added to either
compartment.
Adding food warms the compartment requiring the
cooling system to run. Allowing hot food to cool to room
temperature before putting it in the refrigerator will
reduce this effect.
Doors not closed correctly.
See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.
Temperature control is not set
correctly.
If the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize.
Defrost cycle has recently
completed.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
IRUPRQWKHEDFNZDOO:DLWPLQXWHVDQGFRQ¿UPWKH
proper temperature has been restored once the defrost
cycle has completed.
Incorrect temperature control
settings.
If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Control Panel for more information.
Condensation from food with a
high water content has frozen
inside of the food package.
This is normal for food items with a high water content.
Food has been left in the
freezer for a long period of
time.
Do not store food items with high water content in the
freezer for a long period of time.
Door is opened frequently or
for long periods of time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the frequency
and duration of door openings.
Door is not closing properly.
Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.
TROUBLESHOOTING 57
Ice & Water
Problem
Possible Cause
Solutions
The icemaker will produce approximately 70-184 cubes
in a 24 hour period.
House water supply is not
connected, valve is not turned on
fully, or valve is clogged.
Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve fully
open. If the problem persists, it may be necessary to
contact a plumber.
5HSODFLQJWKHZDWHU¿OWHULVUHFRPPHQGHG
Approximately every six months.
:DWHU¿OWHUKDVEHHQH[KDXVWHG
:KHQWKHZDWHU¿OWHULQGLFDWRUWXUQVRQ
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Icemaker is
not making
enough ice.
Icemaker is
not making
ice
Low house water supply pressure.
The water pressure must be between 20 and 120 psi on
PRGHOVZLWKRXWDZDWHU¿OWHUDQGEHWZHHQDQGSVL
RQPRGHOVZLWKDZDWHU¿OWHU,IWKHSUREOHPSHUVLVWVLW
may be necessary to contact a plumber.
5HYHUVH2VPRVLV¿OWUDWLRQV\VWHP
is used.
5HYHUVHRVPRVLV¿OWUDWLRQV\VWHPVFDQUHGXFHWKH
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Connecting the Water
Line section.)
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced water
ÀRZ6WUDLJKWHQRUUHSDLUWKHZDWHUVXSSO\OLQHDQG
arrange it to prevent future kinks.
Doors are opened often or for long
periods of time.
If the doors of the unit are opened often, ambient air
will warm the refrigerator which will prevent the unit
from maintaining the set temperature. Lowering the
refrigerator temperature can help, as well as not opening
the doors as frequently.
Doors are not closed completely.
If the doors are not properly closed, ice production will be
affected. See the "Doors will not close correctly or pop
open" section in Parts & Features Troubleshooting for
more information.
The temperature setting for the
freezer is too warm.
The recommended temperature for the freezer
compartment for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.
Refrigerator was recently installed
or icemaker recently connected.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.
Icemaker not turned on.
/RFDWHWKHLFHPDNHU212))DQGFRQ¿UPWKDWLWLV
turned on.
ENGLISH
Demand exceeds ice storage
capacity.
58 TROUBLESHOOTING
Ice & Water
Problem
Icemaker is not
making ice
Ice has bad taste or
odor.
Icemaker is making
too much ice.
Ice is not
dispensing.
Possible Cause
Solutions
The ice detecting sensor is
obstructed.
Foreign substances or frost on the ice-detecting sensor
can interrupt ice production. Make sure that the sensor
area is clean at all times for proper operation.
The refrigerator is not
connected to a water supply or
the supply shutoff valve is not
turned on.
Connect the refrigerator to the water supply and turn the
water shutoff valve fully open.
Icemaker shutoff (arm or
sensor) obstructed.
If your icemaker is equipped with an ice shutoff arm,
make sure that the arm moves freely. If your icemaker
is equipped with the electronic ice shutoff sensor, make
sure that there is a clear path between the two sensors.
Reverse osmosis water
¿OWUDWLRQV\VWHPLVFRQQHFWHG
to your cold water supply.
5HYHUVHRVPRVLV¿OWUDWLRQV\VWHPVFDQUHGXFHWKH
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Connecting the Water
Line section.)
Water supply contains
minerals such as sulfur.
$ZDWHU¿OWHUPD\QHHGWREHLQVWDOOHGWRHOLPLQDWHWDVWH
DQGRGRUSUREOHPV127(,QVRPHFDVHVD¿OWHUPD\
not help. It may not be possible to remove all minerals/
odor/taste in all water supplies.
Icemaker was recently
installed.
Ice that has been stored for too long will shrink, become
cloudy, and may develop a stale taste. Throw away old
ice and make a new supply.
The food has not been
stored properly in either
compartment.
Rewrap the food. Odors may migrate to the ice if food is
not wrapped properly.
The interior of the refrigerator
needs to be cleaned.
See the Maintenance section for more information.
The ice storage bin needs to
be cleaned.
Empty and wash the bin (discard old cubes). Make sure
that the bin is completely dry before reinstalling it.
Icemaker shutoff (arm/ sensor)
is obstructed.
Empty the ice bin. If your icemaker is equipped with an
ice shutoff arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice shutoff
sensor, make sure that there is a clear path between the
two sensors. Reinstall the ice bin and wait 24 hours to
FRQ¿UPSURSHURSHUDWLRQ
Unable to hear the sound of
ice coming out?
In the control panel, select the modes for cubed ice and
crushed ice alternately to dispense the ice.
Doors are not closed
completely.
Ice will not dispense if any of the refrigerator doors are
left open.
TROUBLESHOOTING 59
Ice & Water
Problem
Solutions
Infrequent use of the
dispenser.
Infrequent use of the ice dispenser will cause the cubes
to stick together over time, which will prevent them from
properly dispensing. Check the ice bin for ice cubes
clumping/sticking together. If they are, break up the ice
cubes to allow for proper operation.
The delivery chute is clogged
with frost or ice fragments.
Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.
The dispenser display is
locked.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
Ice bin is empty.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoff (arm/
sensor) is not obstructed. Once the ice supply in the
bin has been completely exhausted, it may take up
to 90 minutes before additional ice is available, and
DSSUR[LPDWHO\KRXUVWRFRPSOHWHO\UH¿OOWKHELQ
5HSODFLQJWKHZDWHU¿OWHULVUHFRPPHQGHG
Approximately every six months.
:DWHU¿OWHUKDVEHHQ
exhausted.
:KHQWKHZDWHU¿OWHULQGLFDWRUWXUQVRQ
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Water is dispensing
slowly.
Water is not
dispensing.
5HYHUVH2VPRVLV¿OWUDWLRQ
system is used.
5HYHUVHRVPRVLV¿OWUDWLRQV\VWHPVFDQUHGXFHWKH
water pressure below the minimum amount and result
in icemaker issues. If the problem persists, it may be
necessary to contact a plumber.
Low house water supply
pressure.
The water pressure must be between 20 and 120 psi on
PRGHOVZLWKRXWDZDWHU¿OWHUDQGEHWZHHQDQGSVL
RQPRGHOVZLWKDZDWHU¿OWHU,IWKHSUREOHPSHUVLVWVLW
may be necessary to contact a plumber.
New installation or water line
recently connected.
'LVSHQVHJDOORQVRIZDWHU ÀXVKIRUDSSUR[LPDWHO\
minutes) to remove trapped air and contaminants from
the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF.
The dispenser panel is locked.
Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.
The dispenser is not set for
water dispensing.
The dispenser can be set for ice or water. Make certain
that the control panel is set for the proper operation.
Press the Water button on the control panel to dispense
water.
ENGLISH
Ice is not
dispensing.
Possible Cause
60 TROUBLESHOOTING
Ice & Water
Problem
Water is not
dispensing.
Dispensing warm
water.
Possible Cause
Solutions
Refrigerator or freezer doors
are not closed properly.
Water will not dispense if any of the refrigerator doors
are left open.
:DWHU¿OWHUKDVEHHQUHFHQWO\
removed or replaced.
$IWHUWKHZDWHU¿OWHULVUHSODFHGGLVSHQVHJDOORQVRI
ZDWHU ÀXVKIRUDSSUR[LPDWHO\¿YHPLQXWHV WRUHPRYH
trapped air and contaminants from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Tubing connecting refrigerator
to house supply valve is
kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning. Resulting in reduced
ZDWHUÀRZ6WUDLJKWHQRUUHSDLUWKHZDWHUVXSSO\OLQHDQG
arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not
turned on fully, or the valve is
clogged.
Connect the refrigerator to the water supply and turn the
water shutoff valve fully open. If the problem persists, it
may be necessary to contact a plumber.
Refrigerator was recently
installed.
Allow 24 hours after installation for the water storage
tank to cool completely.
The water dispenser has been
used recently and the storage
tank was exhausted.
'HSHQGLQJRQ\RXUVSHFL¿FPRGHOWKHZDWHUVWRUDJH
capacity will range from approximately 20 to 30 oz.
Dispenser has not been used
for several hours.
If the dispenser has not been used for several hours, the
¿UVWJODVVGLVSHQVHGPD\EHZDUP'LVFDUGWKH¿UVW
oz.
Refrigerator is connected to
the hot water supply.
Water supply contains
minerals such as sulfur.
Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot water
line may damage the icemaker.
$ZDWHU¿OWHUPD\QHHGWREHLQVWDOOHGWRHOLPLQDWHWDVWH
and odor problems.
5HSODFLQJWKHZDWHU¿OWHULVUHFRPPHQGHG
Approximately every six months.
Water has bad taste
or odor.
:DWHU¿OWHUKDVEHHQ
exhausted.
:KHQWKHZDWHU¿OWHULQGLFDWRUWXUQVRQ
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Refrigerator was recently
installed.
'LVSHQVHJDOORQVRIZDWHU ÀXVKIRUDSSUR[LPDWHO\
minutes) to remove trapped air and contaminants from
the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF.
TROUBLESHOOTING 61
Parts & Features
Problem
Possible Cause
Solutions
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets
are out of position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Operation section for more information.
The doors were removed
during product installation and
not properly replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled
properly.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch. Rub
a thin coat of appliance polish or kitchen wax on the
gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute to
allow the air pressure to equalize, then see if it opens
more easily.
/HYHOLQJOHJVDUHQRWDGMXVWHG
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level.
It may be necessary to add shims under the leveling legs
or rollers to complete installation.
Lights do not work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
OLJKWLQJDQGVHUYLFHVKRXOGEHSHUIRUPHGE\DTXDOL¿HG
technician.
Refrigerator has an
unusual odor.
The Air Filter may need to
be set to the MAX setting or
replaced.
Set the Air Filter to the MAX setting. If the odor does
QRWJRDZD\ZLWKLQKRXUVWKH¿OWHUPD\QHHGWREH
replaced. See the Replacing the Air Filter section for
replacement instructions.
The interior of
the refrigerator is
covered with dust
or soot.
The refrigerator is located
QHDUD¿UHVRXUFHVXFKDVD
¿UHSODFHFKLPQH\RUFDQGOH
0DNHVXUHWKDWWKHUHIULJHUDWRULVQRWORFDWHGQHDUD¿UH
VRXUFHVXFKDVD¿UHSODFHFKLPQH\RUFDQGOH
Doors will not close
correctly or pop
open.
'RRUVDUHGLI¿FXOW
to open.
Refrigerator
wobbles or seems
unstable
ENGLISH
Food packages are blocking
the door open.
62 TROUBLESHOOTING
Noises
Problem
Possible Cause
Solutions
The defrost control will click when the
automatic defrost cycle begins and ends.
The thermostat control (or refrigerator
control on some models) will also click
when cycling on and off.
Normal Operation
5DWWOLQJQRLVHVPD\FRPHIURPWKHÀRZ
of refrigerant, the water line on the back
of the unit, or items stored on top of or
around the refrigerator.
Normal Operation
Refrigerator is not resting solidly on the
ÀRRU
Floor is weak or uneven or leveling legs need
to be adjusted. See the Leveling and Door
Alignment section.
Refrigerator with linear compressor was
MDUUHGZKLOHUXQQLQJ
Normal Operation
Evaporator fan motor is circulating air
through the refrigerator and freezer
compartments.
Normal Operation
Air is being forced over the condenser by
the condenser fan.
Normal Operation
Gurgling
5HIULJHUDQWÀRZLQJWKURXJKWKHFRROLQJ
system.
Normal Operation
Popping
Contraction and expansion of the inside
walls due to changes in temperature.
Normal Operation
Sizzling
Water dripping on the defrost heater
during a defrost cycle.
Normal Operation
Vibrating
If the side or back of the refrigerator is
touching a cabinet or wall, some of the
normal vibrations may make an audible
sound.
To eliminate the noise, make sure that the
sides and back cannot vibrate against any
wall or cabinet.
Dripping
Water running into the drain pan during
the defrost cycle.
Normal Operation
Pulsating or highpitched sound
Your refrigerator is designed to run
PRUHHI¿FLHQWO\WRNHHS\RXUIRRGLWHPV
at the desired temperature. The high
HI¿FLHQF\FRPSUHVVRUPD\FDXVH\RXU
new refrigerator to run longer than
your old one, but it is still more energy
HI¿FLHQWWKDQSUHYLRXVPRGHOV:KLOHWKH
refrigerator is running, it is normal to hear
a pulsating or high-pitched sound.
Normal Operation
Clicking
Rattling
Whooshing
TROUBLESHOOTING 63
Wi-Fi
Problem
Solutions
The password for the Wi-Fi
network was entered incorrectly.
x Delete your home Wi-Fi network and begin the
registration process again.
Mobile data for your smartphone
is turned on.
x Turn off the Mobile data on your smartphone
before registering the appliance.
The wireless network name (SSID)
is set incorrectly.
x The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
The router frequency is not 2.4
GHz.
x Only a 2.4 GHz router frequency is supported.
Set the wireless router to 2.4 GHz and connect
the appliance to the wireless router. To check the
router frequency, check with your Internet service
provider or the router manufacturer.
The distance between the
appliance and the router is too far.
x If the appliance is too far from the router, the signal
may be weak and the connection may not be
FRQ¿JXUHGFRUUHFWO\0RYHWKHURXWHUFORVHUWRWKH
appliance or purchase and install a Wi-Fi repeater.
ENGLISH
Trouble connecting
appliance and
smartphone to WiFi network
Possible Cause
64 LIMITED WARRANTY
LIMITED WARRANTY
FOR USA
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,
UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT
PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace
the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only
when purchased and used within the United States including U.S. Territories.
WARRANTY PERIOD
Refrigerator/
Freezer
Sealed System
(Condenser, Dryer,
Connecting Tube and
Evaporator)
Compressor
One (1) year from
the date of original
retail purchase
Five (5) years from the date
of original retail purchase
Five (5) years from
the date of original
retail purchase
Parts and Labor
(internal/ functional
parts only)
Parts and Labor
Parts and Labor
Linear / Inverter Compressor Only :
Parts Only for years 6-10 from the date
of original retail purchase (Consumer
will be charged for labor)
x Replacement products and parts are warranted for the remaining portion of the original warranty period or
ninety (90) days, whichever is greater.
x Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
x Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS,
COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER
DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY,
SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how
long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty
JLYHV\RXVSHFL¿FOHJDOULJKWVDQG\RXPD\DOVRKDYHRWKHUULJKWVWKDWYDU\IURPVWDWHWRVWDWH
THIS LIMITED WARRANTY DOES NOT COVER:
x Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized
repairs.
x Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical
service.
x Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate
or interrupted water supply or inadequate supply of air.
x Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s
manual.
x 'DPDJHRUIDLOXUHWRWKH3URGXFWFDXVHGE\DFFLGHQWVSHVWVDQGYHUPLQOLJKWQLQJZLQG¿UHÀRRGVDFWVRI
God, or any other causes beyond the control of LG.
LIMITED WARRANTY 65
x 'DPDJHRUIDLOXUHFDXVHGE\XQDXWKRUL]HGPRGL¿FDWLRQRUDOWHUDWLRQRULIXVHGIRURWKHUWKDQWKHLQWHQGHG
purpose.
x Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
x Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other
GDPDJHWRWKH¿QLVKRIWKH3URGXFWXQOHVVVXFKGDPDJHLVUHSRUWHGZLWKLQRQH ZHHNRIGHOLYHU\
x Damage or missing items to any display, open box, or discounted Product.
x Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
x Products with original serial numbers that have been removed, altered, or cannot be readily determined.
x Increases in utility costs and additional utility expenses.
x Any noises associated with normal operation.
x 8VHRIDFFHVVRULHV HJZDWHU¿OWHUVHWF FRPSRQHQWVRUFRQVXPDEOHFOHDQLQJSURGXFWVWKDWDUHQRW
authorized by LG.
x 5HSODFHPHQWRIOLJKWEXOEV¿OWHUVRUDQ\FRQVXPDEOHSDUWV
x When Product is used for other than normal and proper household use (e.g. commercial or industrial use,
RI¿FHVDQGUHFUHDWLRQDOIDFLOLWLHVRUYHKLFOHV RUFRQWUDU\WRWKHLQVWUXFWLRQVRXWOLQHGLQWKH3URGXFW¶VRZQHU¶V
manual.
x Costs associated with removal and reinstallation of your Product for repairs.
x Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under this
limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com.
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG
ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
'H¿QLWLRQV For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,
VXEVLGLDULHVDQGDI¿OLDWHVDQGHDFKRIWKHLURI¿FHUVGLUHFWRUVHPSOR\HHVDJHQWVEHQH¿FLDULHVSUHGHFHVVRUV
LQLQWHUHVWVXFFHVVRUVDVVLJQVDQGVXSSOLHUVUHIHUHQFHVWR³GLVSXWH´RU³FODLP´VKDOOLQFOXGHDQ\GLVSXWH
claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance,
fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale,
condition or performance of the product or this Limited Warranty.
Notice of Dispute. ,QWKHHYHQW\RXLQWHQGWRFRPPHQFHDQDUELWUDWLRQSURFHHGLQJ\RXPXVW¿UVWQRWLI\/*LQ
writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage
in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name,
DGGUHVVDQGWHOHSKRQHQXPEHULGHQWLI\WKHSURGXFWWKDWLVWKHVXEMHFWRIWKHFODLPDQGGHVFULEHWKHQDWXUHRI
the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party
PD\SURFHHGWR¿OHDFODLPIRUDUELWUDWLRQ
ENGLISH
x Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair
includes use of parts not authorized by LG. Improper installation or maintenance includes installation or
maintenance contrary to the Product owner’s manual.
66 LIMITED WARRANTY
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the
30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by
binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and
LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or
FODLP0RUHVSHFL¿FDOO\ZLWKRXWOLPLWDWLRQRIWKHIRUHJRLQJDQ\GLVSXWHEHWZHHQ\RXDQG/*VKDOOQRWXQGHUDQ\
circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring
an individual action in small claims court, but that small claims court action may not be brought on a class or
representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”)
and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect
at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this
section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for
arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must
also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration
6\OYDQ$YHQXH(QJOHZRRG&OLIIV1-,IWKHUHLVDFRQÀLFWEHWZHHQWKH$$$5XOHVDQGWKHUXOHV
set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed
by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent
jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability
of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is
bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes
between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for
DUELWUDWLRQ/*ZLOOSURPSWO\SD\DOODUELWUDWLRQ¿OLQJIHHVWRWKH$$$XQOHVV\RXVHHNPRUHWKDQLQ
damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise
SURYLGHGIRUKHUHLQ/*ZLOOSD\DOO$$$¿OLQJDGPLQLVWUDWLRQDQGDUELWUDWRUIHHVIRUDQ\DUELWUDWLRQLQLWLDWHGLQ
accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your
attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to,
the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of
reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If
WKHDUELWUDWRU¿QGVHLWKHUWKHVXEVWDQFHRI\RXUFODLPRUWKHUHOLHIVRXJKWLQWKHGHPDQGLVIULYRORXVRUEURXJKWIRU
an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the
payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG
for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except
as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG
prevails in the arbitration.
Hearings and Location. ,I\RXUFODLPLVIRURUOHVV\RXPD\FKRRVHWRKDYHWKHDUELWUDWLRQFRQGXFWHG
solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by
DQLQSHUVRQKHDULQJDVHVWDEOLVKHGE\WKH$$$5XOHV,I\RXUFODLPH[FHHGVWKHULJKWWRDKHDULQJ
will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the
federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic
arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the
other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar
GD\VIURPWKHGDWHRIWKH¿UVWFRQVXPHUSXUFKDVHU¶VSXUFKDVHRIWKHSURGXFWE\HLWKHU L VHQGLQJDQHPDLOWR
optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in
WKHRSWRXWHPDLORUSURYLGHE\WHOHSKRQH D \RXUQDPHDQGDGGUHVV E WKHGDWHRQZKLFKWKHSURGXFWZDV
SXUFKDVHG F WKHSURGXFWPRGHOQDPHRUPRGHOQXPEHUDQG G WKHVHULDOQXPEHU WKHVHULDOQXPEHUFDQEH
IRXQG L RQWKHSURGXFWRU LL RQOLQHE\DFFHVVLQJKWWSVZZZOJFRPXVVXSSRUWUHSDLUVHUYLFHVFKHGXOHUHSDLU
continued and clicking on “Find My Model & Serial Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or
WHOHSKRQH QRRWKHUIRUPRIQRWLFHZLOOEHHIIHFWLYHWRRSWRXWRIWKLVGLVSXWHUHVROXWLRQSURFHGXUH2SWLQJRXWRI
this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will
FRQWLQXHWRHQMR\WKHIXOOEHQH¿WVRIWKH/LPLWHG:DUUDQW\,I\RXNHHSWKLVSURGXFWDQGGRQRWRSWRXWWKHQ\RX
accept all terms and conditions of the arbitration provision described above.
LIMITED WARRANTY 67
FOR CANADA
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during
the warranty period set forth below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or replace the Product upon
receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product
and applies only to a Product distributed, purchased and used within Canada, as determined at the sole discretion of LGECI.
:$55$17<3(5,2' 1RWH,IWKHRULJLQDOGDWHRISXUFKDVHFDQQRWEHYHUL¿HGWKHZDUUDQW\ZLOOEHJLQVL[W\ days from the date of manufacture)
Refrigerator
Sealed System (Condenser, Dryer, Connecting Tube and
Evaporator)
One (1) year from the date
of original retail purchase
One (1) year from the date
of original retail purchase
Parts and Labor (internal/
functional parts only)
Parts and Labor
Seven (7) years from
the date of original retail
purchase
Parts only (Consumer will be
charged for labor)
Linear / Inverter
Compressor
Ten (10) years from the
date of original retail
purchase
Part only (Consumer will be
charged for labor)
x Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
x Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole
discretion of LGECI.
x Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service
under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY
PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS
RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO
REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE
OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT.
TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY
PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR
OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE
OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF
ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY
OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM
ANY ACTS OR OMISSIONS. LGECI’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY
YOU FOR THE PRODUCT.
7KLV/LPLWHG:DUUDQW\JLYHV\RXVSHFL¿FOHJDOULJKWV<RXPD\DOVRKDYHRWKHUULJKWVWKDWYDU\IURPSURYLQFHWRSURYLQFH
depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or
ZDUUDQW\XQGHUSURYLQFLDOODZLVVHYHUDEOHZKHUHLWFRQÀLFWVZLWKVXFKSURYLQFLDOODZZLWKRXWDIIHFWLQJWKHUHPDLQGHURIWKLV
warranty’s terms.
THIS LIMITED WARRANTY DOES NOT COVER:
x 6HUYLFHWULSVWRL GHOLYHUSLFNXSRULQVWDOORUHGXFDWHRQKRZWRRSHUDWHWKH3URGXFWLL FRUUHFWZLULQJRUSOXPELQJRULLL FRUUHFWXQDXWKRUL]HGUHSDLUVRULQVWDOODWLRQVRIWKH3URGXFW
x 'DPDJHRUIDLOXUHRIWKH3URGXFWWRSHUIRUPGXULQJSRZHUIDLOXUHVDQGLQWHUUXSWHGRULQDGHTXDWHHOHFWULFDOVHUYLFH
x Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted
ZDWHUVXSSO\RULQDGHTXDWHVXSSO\RIDLU
x Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in
WKH3URGXFW¶VRZQHU¶VPDQXDO
x 'DPDJHRUIDLOXUHWRWKH3URGXFWFDXVHGE\DFFLGHQWVSHVWVDQGYHUPLQOLJKWQLQJZLQG¿UHÀRRGVDFWVRI*RGRUDQ\
RWKHUFDXVHVEH\RQGWKHFRQWURORI/*(&,RUWKHPDQXIDFWXUHU
x Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair
LQFOXGHVXVHRISDUWVQRWDXWKRUL]HGRUVSHFL¿HGE\/*(&,,PSURSHULQVWDOODWLRQRUPDLQWHQDQFHLQFOXGHVLQVWDOODWLRQRU
PDLQWHQDQFHFRQWUDU\WRWKH3URGXFW¶VRZQHU¶VPDQXDO
ENGLISH
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU
AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR
PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT.
IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
68 LIMITED WARRANTY
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household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of
WKH3URGXFW
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x Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or
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of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one
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x Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of
/*(&,
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x Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts covered under this
Limited Warranty.
x Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the
nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius
from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC
for in-warranty repair.
All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited
Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or. Visit our
website at http://www.lg.com
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN
ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND
LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS
ACTION.
'H¿QLWLRQVFor the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries
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(whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory)
arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute.,QWKHHYHQW\RXLQWHQGWRFRPPHQFHDQDUELWUDWLRQSURFHHGLQJ\RXPXVW¿UVWQRWLI\/*LQZULWLQJDWOHDVW
30 days in advance of initiating the arbitration by sending a letter to LG Electronics, Canada, Inc., Attn: Legal DepartmentArbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. You and LG agree to engage in good faith discussions in an
DWWHPSWWRDPLFDEO\UHVROYH\RXUFODLP7KHQRWLFHPXVWSURYLGH\RXUQDPHDGGUHVVDQGWHOHSKRQHQXPEHULGHQWLI\WKH
SURGXFWWKDWLVWKHVXEMHFWRIWKHFODLPDQGGHVFULEHWKHQDWXUHRIWKHFODLPDQGWKHUHOLHIEHLQJVRXJKW,I\RXDQG/*DUH
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Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period
after sending written notice to LG, you and LG agree to resolve any claims between you and LG only by binding arbitration
on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this
clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if
LIMITED WARRANTY 69
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for
DUELWUDWLRQ7KHDUELWUDWLRQZLOOEHSULYDWHDQGFRQ¿GHQWLDODQGFRQGXFWHGRQDVLPSOL¿HGDQGH[SHGLWHGEDVLVEHIRUHDVLQJOH
arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or
territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn:
Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your
applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in
any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is
bound by the terms of this provision.
Governing Law. The law of the province or territory of your residence shall govern this Limited Warranty and any disputes
between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/
territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and
LG attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim,
action, dispute or controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration,
/*ZLOOSURPSWO\SD\DOODUELWUDWLRQ¿OLQJIHHVXQOHVV\RXVHHNPRUHWKDQLQGDPDJHVLQZKLFKFDVHWKHSD\PHQW
of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all
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this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to
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is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees
will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided
for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location.,I\RXUFODLPLVIRURUOHVV\RXPD\FKRRVHWRKDYHWKHDUELWUDWLRQFRQGXFWHGVROHO\ on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as
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applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration
location available within the province or territory in which you reside unless you and LG both agree to another location or
agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the
remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to
enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean
that LG intends to waive or has waived any provision or part of this Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to
participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of
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³$UELWUDWLRQ2SW2XW´RU LL FDOOLQJ<RXPXVWLQFOXGHLQWKHRSWRXWHPDLORUSURYLGHE\WHOHSKRQH D \RXU
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support/repair-service/schedule-repair and clicking on “Find My Model & Serial Number”).
In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited Warranty and
any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal
or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and
LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the
resolution of the claim, action, dispute or controversy between you and LG.
<RXPD\RQO\RSWRXWRIWKHGLVSXWHUHVROXWLRQSURFHGXUHLQWKHPDQQHUGHVFULEHGDERYH WKDWLVE\HPDLORUWHOHSKRQH no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution
SURFHGXUHZLOOQRWDIIHFWWKHFRYHUDJHRIWKH/LPLWHG:DUUDQW\LQDQ\ZD\DQG\RXZLOOFRQWLQXHWRHQMR\WKHIXOOEHQH¿WVRI
the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration
provision described above.
&RQÀLFWRI7HUPV,QWKHHYHQWRIDFRQÀLFWRULQFRQVLVWHQF\EHWZHHQWKHWHUPVRIWKLV/LPLWHG:DUUDQW\DQGWKH(QG8VHU
License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the
rights and obligations of the parties and shall take precedence over the EULA.
ENGLISH
you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall
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without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either
party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or
representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it
relates to the claims at issue between you and LG.
70 MEMO
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