Friedrich PDH15R5SG Warranty Information

Friedrich PDH15R5SG Warranty Information
Friedrich Air Conditioning Company
10001 Reunion Place, Suite 500
San Antonio, TX 78216
SAVE THIS CERTIFICATE. It gives you specific rights. You may also have other rights which may vary from state to state and province to
In the event that your unit needs servicing, contact your nearest authorized service center. If you do not know the nearest service center,
ask the company that installed your unit or contact us - see address and telephone number above. To obtain service and/or warranty parts
replacement, you must notify an authorized FRIEDRICH Air Conditioning Co. service center, distributor, dealer, or contractor of any defect
within the applicable warranty period.
When requesting service: please have the model and serial number from your unit readily available.
Unless specified otherwise herein, the following applies:
LIMITED WARRANTY - TWO YEAR (Twenty-four (24) months from the date of installation). Any part found to be defective in the
material or workmanship will be repaired or replaced free of charge by our authorized service center during the normal working hours; and
LIMITED WARRANTY - THIRD THROUGH FIFTH YEAR (Sixty (60) months from the date of installation). ON THE SEALED
REFRIGERATION SYSTEM. Any part of the sealed refrigeration system that is defective in material or workmanship will be repaired or
replaced free of charge (excluding freight charges) by our authorized service center during normal working hours. The sealed refrigeration
system consists of the compressor, metering device, evaporator, condenser, reversing valve, check valve, and the interconnecting tubing.
These warranties apply only while the unit remains at the original site and only to units installed inside the continental United
States, Alaska, Hawaii, Puerto Rico, Mexico and Canada. The warranty applies only if the unit is installed and operated in
accordance with the printed instructions and in compliance with applicable local installation and building codes and good trade
practices. For international warranty information, contact the Friedrich Air Conditioning Company - International Division.
Any defective part to be replaced must be made available to FRIEDRICH in exchange for the replacement part. Reasonable proof must be
presented to establish the date of install, otherwise the beginning date of this certificate will be considered to be our shipment date plus sixty
days. Replacement parts can be new or remanufactured. Replacement parts and labor are only warranted for any unused portion of the
unit’s warranty.
We will not be responsible for and the user will pay for:
1. Service calls to:
A) Instruct on unit operation. B) Replace house fuses or correct house wiring. C) Clean or replace air filters. D) Remove the unit
from its installed location when not accessible for service required. E) Correct improper installations.
2. Parts or labor provided by anyone other than an authorized service center.
3. Damage caused by:
A) Accident, abuse, negligence, misuse, riot, fire, flood, or acts of God. B) Operating the unit where there is a corrosive atmosphere
containing chlorine, fluorine, or any damaging chemicals (other than in a normal residential environment). C) Unauthorized
alteration or repair of the unit, which in turn affects its stability or performance. D) Failing to provide proper maintenance and
service. E) Using an incorrect power source. F) Faulty installation or application of the unit.
We shall not be liable for any incidental, consequential, or special damages or expenses in connection with any use or failure of
this unit. We have not made and do not make any representation or warranty of fitness for a particular use or purpose and there
is no implied condition of fitness for a particular use or purpose. We make no expressed warranties except as stated in this
certificate. No one is authorized to change this certificate or to create for us any other obligation or liability in connection with
this unit. Any implied warranties shall last for one year after the original purchase date. Some states and provinces do not allow
limitations on how long an implied warranty or condition lasts, so the above limitations or exclusions may not apply to you. The provisions of
this warranty are in addition to and not a modification of or subtraction from the statutory warranties and other rights and remedies provided
by law.
Performance of Friedrich’s Warranty obligation is limited to one of the following methods:
1. Repair of the unit
2. A refund to the customer for the prorated value of the unit based upon the remaining warranty period of the unit.
3. Providing a replacement unit of equal value
The method of fulfillment of the warranty obligation is at the sole discretion of Friedrich Air Conditioning.
In case of any questions regarding the provisions of this warranty, the English version will govern.
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