Cooper&Hunter | CH09MSPHWM-230VI | Manual and User Guide | Cooper&Hunter CH09MSPHWM-230VI Manual and User Guide

SOPHIA
MULTI-ZONE
DUCTLESS INVERTER
SPLIT AIR CONDITIONER
WITH HEAT PUMP
WALL MOUNTED TYPE
USER'S MANUAL
INDOOR UNIT
Models:
CH-09MSPHWM-230VI
CH-12MSPHWM-230VI
CH-18MSPHWM-230VI
CH-24MSPHWM-230VI
IMPORTANT NOTE:
If the unit is used as a part of multi zone air
conditioning system, also refer to the user’s
manual of multi zone air conditioner
outdoor unit.
Read this manual carefully before installing
or operating your new air conditioning
unit. Be sure to save this manual for
future reference.
Precautions
WARNING
Operation and Maintenance
This appliance can be used by children ages 8 years
and above and persons with reduced physical, sensory,
or mental capabilities or lack of experience and
knowledge. Ensure that they have been given
supervision or instruction concerning use of the
appliance in a safe way and understand the hazards
involved.
Children should not play with the appliance.
Cleaning and user maintenance should not be made by
children without supervision.
Do not connect the air conditioner to a multi-purpose
socket. This may cause a fire.
Do not disconnect the power supply when cleaning the
air conditioner. This may cause electric shock.
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent, or similarly qualified
persons to avoid a hazard.
Do not wash the air conditioner with water. This may
cause electric shock.
Do not spray water on the indoor unit. This may cause
electric shock or malfunction.
To avoid injury, do not touch the fins after removing the
filter.
To avoid deformation or fire, do not use fire or a hair
dryer to dry the filter.
Page 1
WARNING
To avoid personal injury or damage, only allow
qualified professionals to perform maintenance.
Please contact your dealer when you need to repair
your air conditioner; do not repair it by yourself. This
may cause electric shock or damage.
Do not extend your fingers or objects into the air inlet or
air outlet. This may cause personal injury or damage.
Do not block the air inlet or air outlet. This may cause
malfunction.
Spilling water on the remote control may ruin it.
When below phenomena occur, please turn of the air
conditioner, disconnect the power immediately, and
contact the dealer or qualified professionals for service:
- The power cord is overheating or damaged
- An abnormal sound is heard during operation
- The circuit break trips off frequently
- The air conditioner produces a burning smell
- The indoor unit is leaking
If the air conditioner operates under abnormal conditions,
malfunction, electric shock, or fire may result.
When turning on or turning off the unit by emergency
operation switch, please press this switch with an insulating
object other than metal.
Do not step on the top panel of the outdoor unit or place
heavy objects on it. This may cause personal injury or
damage.
Page 2
WARNING
Attachment
To avoid personal injury or damage, allow installation to
be performed by qualified professionals.
Qualified professionals should follow the electric safety
regulations when installing the unit.
In accordance with local safety regulations, use a
qualified power supply circuit and circuit break.
To avoid malfunction, install the circuit break.
An all-pole disconnection switch with a contact separation of
at least 1/8 in (3 mm) in all poles should be connected in
fixed wiring.
Include an air switch with suitable capacity. The air
switch should include a magnet buckle and heating
buckle function to protect the unit from circuit-short and
overload.
The air conditioner should be properly grounded.
Incorrect grounding may cause electric shock.
Don't use an unqualified power cord.
Make sure the power supply matches the requirement of
the air conditioner. Unstable power supply may cause a
malfunction. Please install the proper power supply
cables before using the air conditioner.
Please connect the live wire, neutral wire, and
grounding wire of the power socket.
Be sure to cut off the power supply before performing
any work related to electricity and safety.
Page 3
WARNING
Do not add power before finishing installation.
If the supply cord is damaged, it must be replaced by
the manufacturer, the service agent, or similarly
qualified persons for a hazard to be avoided.
Because the temperature of the refrigerant circuit will be
high, ensure that the interconnection cable is kept away
from the copper tube.
The appliance should be installed in accordance with
national wiring regulations.
Installation must be performed by authorized personnel
only in accordance with the requirements of National
Electrical Codes (NEC) and local electrical codes.
The air conditioner is a first-class electrical appliance. It
must be properly grounded by a professional with a
specialized grounding device. To avoid electric shock,
ensure that it is grounded effectively.
The yellow-green wire in the air conditioner is the
grounding wire and cannot be used for other purposes.
The grounding resistance should comply with National
Electric Safety regulations.
The appliance must be positioned so that the plug is
accessible.
All wires of both the indoor unit and the outdoor unit
should be connected by a professional.
If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the
wire by yourself.
Page 4
WARNING
For the air conditioner model with a plug, the plug should be reachable
after installation is complete.
For the air conditioner model without a plug, a circuit break must be
installed in the line.
Only a qualified professional should relocate the air conditioner.
Personal injury or damage may result if you try to move it yourself.
Select a location that is out of reach of children and far away from
animals or plants. If this is impossible, please add a fence for safety
purposes.
The indoor unit should be installed close to a wall.
Instructions for installation and use of this product are
provided by the manufacturer.
This symbol indicates that ignoring instructions may cause death or serious
injury.
WARNING
This symbol indicates that ignoring instructions may cause moderate injury
to your person or damage to your unit or other property.
CAUTION
This symbol indicates that you must never perform the action indicated.
Page 5
Unit Parts
Power cable (some units )
Front panel
Louver
Remote control
Functional filter
(on front of main filter - some units)
ON/OFF
TEMP
MODE
SWING
SILENCE
FP
FAN
SPEED
SWING
TIMER
ON
SLEEP
TIMER
OFF
TURBO
SELF
CLEAN
LOCK
LED
FOLLOW
ME
RESET
Remote holder (some units)
Display window
“
” for 3 seconds when:
• TIMER ON is set
• FRESH, SWING, TURBO, or SILENCE features are turned on
“
” for 3 seconds when:
• TIMER OFF is set
• FRESH, SWING, TURBO, or SILENCE features are turned off
“
” when anti-cold air feature is turned on
“
” when unit is defrosting
“
” when unit is self-cleaning
“
” when freeze protection is turned on
“
”
,
Display Code
Meanings
when the Eco function (optional) is activated, the
, illuminates one by one as --- --set temperature -- ...... in one second intervals.
NOT E: A guide on using the infrared remote is not
included in this literature package.
In FAN mode, the unit will display the room temperature.
In other modes, the unit will display your temperature setting.
 Page 6 
Unit
Specifications
and Features
1
Unit Specifications and Features
Achieving Optimal Performance
Unit
Specifications
and Features
Optimal performance for the COOL, HEAT, and DRY modes can be achieved in the following
temperature ranges. When your air conditioner is used outside of these ranges, certain safety
protection features will activate and cause the unit to perform less than optimally.
Inverter Split Type
COOL mode
Room Temperature
63°F - 90°F
(17°C - 32°C)
HEAT mode
DRY mode
32°F - 86°F
(0°C - 30°C)
50°F - 90°F
(10°C - 32°C)
5°F - 86°F
(-15°C - 30°C)
32°F - 122°F
(0°C - 50°C)
32°F - 122°F
(0°C - 50°C)
Outdoor
Temperature
5°F - 122°F
(-15°C - 50°C)
(For models with
low temp. cooling
systems)
FOR UNITS WITH
AUXILARY ELECTRIC
HEATER
When the outside
temperature is below 0°C
(32°F), we strongly
recommend keeping the
unit plugged in at all
times to ensure smooth
ongoing performance.
Fixed-Speed Type
COOL mode
Room
Temperature
63°-90°F (17°-32°C)
HEAT mode
32°-86°F (O°-30°C)
64°-109°F (18°-43°C)
Outdoor
Temperature
19°-109°F (-7°-43°C)
(For models with low-temp cooling systems)
50°-90°F (10°-32°C)
52°-109°F (11°-43°C)
19°-75°F (-7°-24°C)
64°-126°F (18°-52°C)
(For special tropical models)
To further optimize the performance of your unit, do the following:
•
Keep doors and windows closed.
•
Limit energy usage by using the TIMER ON and TIMER OFF functions.
•
Do not block air inlets or outlets.
•
Regularly inspect and clean the air filters.
 Page 7 
DRY mode
64°-109°F (18°-43°C)
64°-126°F (18°-52°C)
(For special tropical models)
Other Features
• Auto-Restart
If the unit loses power, it will automatically
restart with the prior settings once power has
been restored.
• Anti-mildew (some units)
When turning off the unit from COOL, AUTO
(COOL), or DRY modes, the air conditioner will
continue to operate at very low power to dry up
condensed water and prevent mildew growth.
• Wi-Fi Control (some units)
Wi-Fi control allows you to control your air
conditioner using your mobile phone and a
Wi-Fi connection.
• Louver Angle Memory (some units)
When turning on your unit, the louver will
automatically resume its former angle.
• Refrigerant Leakage Detection (some
units)
The indoor unit will automatically display “EC”
when it detects refrigerant leakage.
For a detailed explanation of your unit’s
advanced functionality (such as TURBO mode
and the self-cleaning functions), refer to the
Remote Control Manual.
NOTE ON ILLUSTRATIONS
Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be
slightly different. The actual shape prevails.
 Page 8 
Unit
Specifications
and Features
For a detailed explanation of each function,
refer to the Remote Control Manual.
Unit
Specifications
and Features
• Setting Angle of Airflow
Setting the Vertical Angle of Airflow
While the unit is on, use the SWING/DIRECT
button to set the direction (vertical angle) of
airflow.
1. Press the SWING/DIRECT button once to
activate the louver. Each time you press
the button, it will adjust the louver by 6°.
Press the button until the direction you
prefer is reached.
2. To make the louver swing up and down
continuously, press and hold the SWING/
DIRECT button for 3 seconds. Press it
again to stop the automatic function.
Setting the Horizontal Angle of Airflow
The horizontal angle of the airflow must be set
manually. Grip the deflector rod (See Fig. 2.3)
and manually adjust it to your preferred direction.
For some units, the horizontal angle of the airflow
can be set by remote control. Please refer to the
Remote Control Manual.
NOTE ON LOUVER ANGLES
Fig. 2.2
CAUTION
Do not put your fingers in or near the blower
and suction side of the unit. The high-speed
fan inside the unit may cause injury.
When using COOL or DRY mode, do not set the
louver at too vertical an angle for long periods
of time. This can cause water to condense on
the louver blade, which will drop on your floor
or furnishings. (See Fig. 2.2 )
When using COOL or HEAT mode, setting the
louver at too vertical an angle can reduce the
performance of the unit due to restricted airflow.
Do not move the louver by hand. This will cause
the louver to become out of sync. If this occurs,
turn off the unit and unplug it for a few seconds,
then restart the unit. This will reset the louver.
Fig. 2.3
 Page 9 
Unit
Specifications
and Features
• Sleep Operation
The SLEEP function is used to decrease energy
use while you sleep (and don’t need the same
temperature settings to stay comfortable). This
function can only be activated via remote control.
Press the SLEEP button when you are ready to
go to sleep. When in COOL mode, the unit will
increase the temperature by 2°F ( 1°C) after 1
hour, and will increase an additional 2°F (1°C)
after another hour. When in HEAT mode, the unit
will decrease the temperature by 2°F (1°C) after
1 hour, and will decrease an additional 2°F ( 1°C)
after another hour.
It will hold the new temperature for 7 hours, then
the unit will turn off automatically.
Note: The SLEEP function is not available in
FAN or DRY mode.
SLEEP Operation
Set
temperature
+/- 2 F/1 C
+/- 2 F/1 C
1hr
1hr
7 hours
timer off
Energy saving during the night
Fig. 3.1
 Page 10 
Manual Operation (Without Remote)
How to Operate Your Unit without
the Remote Control
Manual Operation
(Without Remote)
In the event that your remote control fails to
work, your unit can be operated manually with
the MANUAL CONTROL button, located on
the indoor unit. Note that manual operation is
not a long-term solution, and that operating
the unit with your remote control is strongly
recommended.
2
CAUTION
The manual button is intended for testing
purposes and emergency operation only. Please
do not use this function unless the remote is
lost and it is absolutely necessary. To restore
regular operation, use the remote control to
activate the unit.
BEFORE MANUAL OPERATION
The unit must be turned off prior to manual
operation.
To operate your unit manually:
1. Open the front panel of the indoor unit.
2. Locate the MANUAL CONTROL button on
the right-hand side of the unit.
3. Press the MANUAL CONTROL button one
time to activate FORCED AUTO mode.
4. Press the MANUAL CONTROL button again
to activate FORCED COOLING mode.
5. Press the MANUAL CONTROL button a third
time to turn the unit off.
6. Close the front panel.
 Page 11 
Manual control button
3
Care and Maintenance
Cleaning Your Indoor Unit
BEFORE CLEANING OR
MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER
SYSTEM AND DISCONNECT ITS POWER SUPPLY
BEFORE CLEANING OR MAINTENANCE.
CAUTION
6. Rinse the filter with fresh water, then shake
off excess water.
7. Dry it in a cool, dry place and refrain from
exposing it to direct sunlight.
8. When dry, re-clip the air freshening filter to
the larger filter, then slide it back into the
indoor unit.
9. Close the front panel of the indoor unit.
Only use a soft, dry cloth to wipe the unit clean.
If the unit is especially dirty, you can use a cloth
soaked in warm water.
• Do not use chemicals or chemically treated
cloths to clean the unit
• Do not use benzene, paint thinner,
polishing powder, or other solvents to clean
the unit. These can cause the plastic surface
to crack or deform.
• Do not use water hotter than 104°F (40°C)
to clean the front panel. This can cause the
panel to deform or become discolored.
Filter Tabs
Cleaning Your Air Filter
Remove air freshening filter from back of
larger filter (some units)
2. Grip the tab on the end of the filter, push it
up slightly, then pull it a little toward yourself.
3. Pull down to extract the filter.
4. If your filter has a small air freshening filter,
unclip it from the larger filter. Clean this air
freshening filter with a handheld vacuum.
5. Clean the large air filter with warm, soapy
water. Be sure to use a mild detergent.
Fig. 5.1
CAUTION
Do not touch the air freshening (Plasma) filter for
at least 10 minutes after turning off the unit.
 Page 12 
Care and
Maintenance
A clogged air conditioner can reduce the cooling
efficiency of your unit and can be bad for
your health. Make sure to clean the filter once
every two weeks.
1. Lift the front panel of the indoor unit.
CAUTION
•
Before changing the filter or cleaning,
turn off the unit and disconnect its power
supply.
•
When removing the filter, do not touch metal
parts in the unit. The sharp metal edges can
cut you.
•
Do not use water to clean the inside of the
indoor unit. This can destroy the insulation
and cause electrical shock.
•
Do not expose the filter to direct sunlight
when drying. This can shrink the filter.
Maintenance –
Long Periods of Non-Use
If you plan to not use your air conditioner for an
extended period of time, do the following:
Clean all filters
Turn on the FAN function until
the unit dries out completely
Turn off the unit and
disconnect the power
Remove the batteries
from the remote control
Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on
the indoor unit will flash “CL.” This is a reminder
to clean your filter. After 15 seconds, the unit will
revert to its previous display.
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “CL” indicator will flash
again when you restart the unit.
Maintenance –
Pre-Season Inspection
After long periods of non-use, or before periods
of frequent use, do the following:
Air Filter Replacement Reminder
Care and
Maintenance
After 2,880 hours of use, the display window on
the indoor unit will flash “nF.” This is a reminder
to replace your filter. After 15 seconds, the unit
will revert to its previous display.
To reset the reminder, press the LED button
on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t
reset the reminder, the “nF” indicator will flash
again when you restart the unit.
Check for damaged wires
Clean all filters
Check for leaks
Replace batteries
CAUTION
•
•
Any maintenance and cleaning of the outdoor
unit should be performed by an authorized
dealer or licensed service provider.
Any unit repairs should be performed
by an authorized dealer or licensed service
provider.
Make sure nothing is blocking any air inlets or outlets
 Page 13 
4
Troubleshooting
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!
•
•
•
•
•
The power cord is damaged or abnormally warm
You smell a burning odor
The unit emits loud or abnormal sounds
A power fuse blows or the circuit breaker frequently trips
Water or other objects fall into or out of the unit
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER
IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations will not require repairs:
Issue
Possible Causes
The unit does not
turn on when you
press the ON/OFF
button
The unit has a 3-minute protection feature that prevents the
unit from overloading. The unit cannot be restarted within
three minutes of being turned off.
The unit changes
from COOL/HEAT
mode to FAN
mode
The unit may change its setting to prevent frost from forming
on the unit. Once the temperature increases, the unit will start
operating in the previously selected mode again.
The set temperature has been reached, at which point the
unit turns off the compressor. The unit will continue operating
when the temperature fluctuates again.
In humid regions, a large temperature difference between the
room’s air and the conditioned air can cause a white mist.
Both the indoor
and outdoor units
emit a white mist
When the unit restarts in HEAT mode after defrosting, a white
mist may be emitted due to moisture generated from the
defrosting process.
Troubleshooting
The indoor unit
emits a white mist
 Page 14 
Issue
Possible Causes
A rushing air sound may occur when the louver resets its
position.
The indoor unit
makes noises
Due to expansion and contraction of the unit's plastic parts, a
squeaking sound may occur after the unit is run in HEAT mode.
Low hissing sound during operation: This is normal and is
caused by refrigerant gas flowing through both the indoor and
outdoor units.
Both the indoor
and outdoor units
make noises
Low hissing sound when the system starts, has just stopped
running, or is defrosting: This is normal and is caused by
the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of
plastic and metal parts caused by temperature changes during
operation can cause squeaking noises.
The outdoor unit
makes noises
The unit will make different sounds based on its current
operating mode.
Dust is emitted
from either the
indoor or outdoor
unit
The unit may accumulate dust during extended periods of
non-use, which will be emitted when the unit is turned on.
This can be mitigated by covering the unit during long periods
of inactivity.
The unit emits a
bad odor
The unit may absorb odors from the environment (such as
furniture, cooking, cigarettes, etc.) which will be emitted
during operation.
The unit’s filters have become moldy and should be cleaned.
The fan of the
outdoor unit does
not operate
Troubleshooting
Operation is
erratic or
unpredictable or
the unit is
unresponsive
During operation, the fan speed is controlled to optimize
product operation.
Interference from cell phone towers and remote boosters may
cause the unit to malfunction.
In this case, try the following:
•
Disconnect the power, then reconnect.
•
Press the ON/OFF button on the remote control to restart operation.
NOTE: If the problem persists, contact a local dealer or your nearest customer service center.
Provide them with a detailed description of the unit malfunction, as well as, your model number.
 Page 15 
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Issue
Possible Causes
Solution
The temperature setting may
be higher than ambient
Lower the temperature setting.
room temperature.
Poor cooling
performance
The heat exchanger on the
indoor or outdoor unit is
dirty.
Clean the affected heat exchanger.
The air filter is dirty.
Remove the filter and clean it
according to the instructions.
The air inlet or outlet of
either unit is blocked.
Turn the unit off, remove the obstruction,
and turn the unit back on.
Doors and windows are
open.
Make sure that all doors and
windows are closed while the unit is
operating.
Excessive heat is generated
by sunlight.
Close windows and curtains
during periods of high heat or
bright sunshine.
Too many sources of
heat are in the room
(people, computers,
electronics, etc.)
Reduce the amount of heat sources.
Refrigerant is low due to a
leak or long-term use.
Check for leaks, re-seal if
necessary, and top off refrigerant.
The SILENCE function is
activated.
The SILENCE function can lower
product performance by reducing
operating frequency. Turn off the
SILENCE function.
Troubleshooting
 Page 16 
Issue
The unit is not
working
The unit starts and
stops frequently
Poor heating
performance
Possible Causes
Solution
There is a power failure.
Wait for the power to be
restored.
The power is turned off.
Turn on the power.
The fuse is burned out.
Replace the fuse.
The remote control batteries are
Replace the batteries.
dead.
The unit’s 3-minute protection
has been activated.
Wait 3 minutes after
restarting the unit.
The timer is activated.
Turn the timer off.
There’s too much or too little
refrigerant in the system.
Check for leaks and
recharge the system with
refrigerant.
Incompressible gas or
moisture has entered the
system.
Evacuate and recharge the
system with refrigerant.
The compressor is broken.
Replace the compressor.
The voltage is too high or too
low.
Install a manostat to
regulate the voltage.
The outdoor temperature is
lower than 44.5°F (7°C).
Use an auxiliary heating
device.
Cold air is entering through
doors and windows.
Make sure that all doors
and windows are closed
during use.
Refrigerant is low due to a leak
or long-term use.
Check for leaks, re-seal
if necessary, and top off
refrigerant.
Indicator lamps
continue flashing
Troubleshooting
The unit may stop operation or continue to run safely. If
the indicator lamps continue to flash or error codes appear,
An error code appears wait for about 10 minutes. The problem may resolve itself.
in the window display
If not, disconnect the power, then connect it again. Turn
of the indoor unit:
the unit on.
• E0, E1, E2…
If the problem persists, disconnect the power and contact
• P1, P2, P3…
your nearest customer service center.
• F1, F2, F3…
NOTE: If your problem persists after performing the checks and diagnostics above, turn off your
unit immediately and contact an authorized service center.
 Page 17 
SYSTEM OPERATION
COOLING OPERATION
How it works:
In cooling mode, your indoor unit will absorb heat from the room,
then the outdoor unit will discharge the heat to the outdoors. The
cooling capacity decreases as the outdoor temperature increases.
This causes the air conditioner to work harder and longer to hold the selected room
temperature.
Indoor Coil Freeze Protection:
Frost may form on the indoor coil during cooling operations when the
outdoor temperature is below 50°F (10°C). Prolonging operation may cause ice
to form on the indoor coil and block airflow. If the indoor unit
microcomputer detects ice on the indoor coil, it will stop the compressor to
defrost the coil and protect the unit.
HEATING OPERATION
How it works:
In heating mode, your outdoor unit will absorb heat from the outdoor
ambient, then the indoor unit will discharge the heat to the room. The
heating capacity will decrease as the outdoor temperature decreases.
During extremely cold outdoor temperatures, you may need an additional
heating source to supplement the heating output.
Defrost Function:
In heating mode, frost may form on the outdoor coil during humid and low
outdoor temperature conditions. Prolonging operation may cause ice to form
on the outdoor coil and block airflow. This will reduce the heating capacity.
If the microcomputer detects ice on the outdoor coil, it will switch
automatically to defrost mode to melt the ice and clear the coil. During
defrost mode, heating will be discontinued and the indoor unit will
flash the defrost indicator. The compressor will continue to run, but the indoor
and outdoor fans will stop. It is normal to see steam or vapor coming from
the outdoor unit during defrost mode. Defrost mode will terminate 12
minutes after initiation of the defrost cycle or when the outdoor coil temperature
is 50°F (10°C) or greater.
 Page 18 
ENERGY-SAVING TIPS
1. Relaxing room temperature at night is OK: During the nighttime
hours, you don’t require the same level of conscious cooling or heating.
Try using Sleep Mode to gradually relax the room temperature and allow the
unit to run less and save energy.
2. Curtains and shades: In the summer, you need to block the effects of
the sun. Close window curtains and shades on the south and west sides
of your home to help block solar heat. In winter, the sun is your friend.
Open curtains and shades to allow solar heat into your room.
3. Close doors: If you don’t need to heat and cool your entire home,
confine the heating and cooling to one room by closing doors. Limit the
space you’re heating and cooling to the specified capability of the unit.
4. Service the unit: You may need only some basic maintenance.
The outdoor unit will greatly benefit from a good hosing out, especially in
treed areas where seeds and other debris can stick to coil fins and make
the unit work up to 15% harder.
5. Rearrange the room: If furniture obstructs airflow, you could be heating
and cooling the back of a chair or the front of a sofa instead of actual
living space. Use the swing louvers to help point the air in the right
direction for the room. Remove or rearrange obstacles that block
airflow.
6. Lighting: Turning lights off can help reduce heat. Each light bulb is
a tiny heater. Your air conditioner wastes energy overcoming the
heat from your lights to reach and hold your desired room temperature.
7. Is anyone home? If possible, while you’re away, turn your unit to Auto
mode and make sure windows and drapes are closed. Although the
room temperature will be uncomfortable for a few minutes when you
come home, the unit will bring the room back to your desired
temperature in no time.
8. Don’t forget the fan: The fan is much llike a car: the faster it runs, the
more energy it uses. Sometimes we need the car to go fast, but slow is
good enough most of the time. Try saving money by using the
comfortable and quiet low fan speed as much as possible.
www.cooperandhunter.us
LIMITED WARRANTY STATEMENT
MULTI-ZONE INVERTER AIR CONDITIONING SYSTEM WITH HEAT PUMP
This warranty should be registered on our web-site www.cooperandhunter.us
The warranty is only valid when installed by a Licensed HVAC Technician
FOR WARRANTY SERVICE OR REPAIR:
Contact your installing contractor. You may find the installer’s name on the equipment or in your Owner’s packet.
Complete product registration below and send back by e-mail at warranty@cooperandhunter.us
PRODUCT REGISTRATION:
Model No.: ______________________________________________________________________________________________
Serial No.: _______________________________________________________ Date of Installation: ______________________
Owner Name: ____________________________________________________________________________________________
Address of Installation:_____________________________________________________________________________________
Installing Contractor: ______________________________________________________________________________________
Address: ________________________________________________________________________________________
Phone No. / E-mail: _______________________________________________________________________________
Place Of Purchase: ________________________________________________________________________________________
Date of Purchase: _______________________________________________________________________________
C&H distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship
under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If the date cannot
be verified, the warranty period begins one hundred twenty (120) days from date of manufacture. Damage resulting from
failure to use, install or maintain the product in a manner consistent with our/manufacturer’s recommendations shall render the
warranty void. Cooper&Hunter, at its option, may request a report from a qualified technician prior to honoring a warranty
claim. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at
Company’s option, to replace the failed defective part at no charge for the part. This limited warranty is subject to all
provisions, conditions, limitations and exclusions listed below.
● A warranty period of Seven (7) years on compressor to the original registered end-user.
● A warranty period of Five (5) years on all parts to the original registered end user.
● A warranty period of One (1) year on the remote control provided with the original unit.
● Limited warranty applies only to systems that are properly installed by a state certified or licensed HVAC contractor,
under applicable local and state law in accordance with all applicable building codes and permits; C&H installation
and operation instructions and good trade practices.
● Warranty applies only to products remaining in their original installation location.
● Defective parts must be returned to the distributor through a registered servicing dealer for credit.
LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE
EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON,
WHATSOEVER.
THIS WARRANTY DOES NOT COVER:
1.
Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of defective
parts, replacement parts, or new units.
2.
3.
Product cleaning required prior to warranty service and repair.
Normal maintenance as outlined in the installation and servicing instructions or user's manual, including filter
cleaning and/or replacement and lubrication.
Failure, damage, or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized
alteration, or improper operation.
Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or
interruption of electrical service.
Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.), or other
conditions beyond the control of Company.
Failure or damage of coils or piping due to corrosion on installations within one (1) mile of a sea coast or a corrosive
body.
Parts not supplied or designated by Company, or damages resulting from their use.
Products installed outside the continental USA and Canada.
Electricity or fuel costs, or increases in electricity or fuel costs for any reason whatsoever, including additional or
unusual use of supplemental electric heat.
Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.
Shipping damage or damage as a result of transporting the unit.
Accessories such as condensate pumps, line sets, and so forth.
Any special, indirect, or consequential property or commercial damage of any nature whatsoever. Some states or
provinces do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to
you.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to
province.
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