Vinotemp | VT-FZR24OI | Owner's Manual | Vinotemp VT-FZR24OI Owner's Manual

Vinotemp VT-FZR24OI Owner's Manual
Outdoor/Indoor Freezer
O W N E R ’ S
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General Operating Instructions
Remove all external and internal packaging from your appliance. Be sure that
all parts have been included before discarding any packaging materials. You
may want to keep the box and packing materials for use at a later date.
Upon receipt and inspection of unit, the supply cord must be replaced if it is
damaged. Contact our customer service at 1-800-777-8466 or
-Save these instructionsTo register your product, visit:
Register your warranty within 10 days of receiving the unit.
Please be sure to retain your proof of purchase.
State of California Proposition 65 Warnings:
WARNING: This product can expose you to chemicals including BPA, Styrene,
Nickel (Metallic) as well as some other products listed in the Prop 65 list used in
making our appliances, which is known to the State of California to cause cancer
and reproductive harm.
For more information go to
17621 South Susana Road, Rancho Dominguez, California 90221
IMPORTANT SAFETY INSTRUCTIONS ......................................................... 5
ELECTRICAL CONNECTION ....................................................................... 6
PARTS AND SPECIFICATIONS ................................................................... 6
INSTALLATION ....................................................................................... 7
OPERATING YOUR APPLIANCE .................................................................. 9
CARE AND MAINTENANCE...................................................................... 11
TROUBLESHOOTING ............................................................................. 14
TERMS OF SALE AND WARRANTY............................................................ 16
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To reduce the risk of fire, electrical shock or injury when using
your appliance, follow these basic precautions:
Do not operate this or any other appliance with a damaged cord.
Do not operate if housing is removed or damaged.
Exercise caution and use reasonable supervision when appliance is used near children. Never
allow children to operate, play with or crawl inside the appliance. Keep packing materials
away from children.
Before performing any maintenance or cleaning, ensure that the unit is unplugged or that
the power line is disconnected.
Do not clean appliance with flammable fluids. Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other appliance. The fumes can create a fire
hazard or explosion.
Exercise caution when moving and installing the unit. The cooler is heavy and may require
two or more people when moving the unit to prevent strain or injury.
To ensure proper ventilation for your appliance, the front of the unit must be completely
unobstructed. Choose a well-ventilated area with temperatures above 44°F (7°C) and below
106°F (41°C).
Locate the unit away from direct sunlight and sources of heat (stove, heater, radiator,
etc).This unit is intended for indoor use only and must be installed in an area protected from
the elements.
Place the appliance on a solid, level surface.
Do not attempt to repair or replace any part of your appliance unless it is specifically
recommended in this manual. All other servicing should be referred to a qualified technician.
Connect to properly polarized outlets only. It is recommended that a separate circuit, serving
only your appliance be provided. Use receptacles that cannot be turned off by a switch or
pull chain. Be sure that the plug is fully inserted into the receptacle.
To protect against electric shock, do not immerse appliance, plug or cord in water or other
liquids. Avoid locating the unit in moist areas.
This appliance is designed to be built-in (fully-recessed) or freestanding for indoor or outdoor
Do not use this appliance for other than its intended purpose.
Do not operate the unit with wet hands, while standing on a wet surface or while standing in
Do not use solvent-based cleaning agents or abrasives on the interior of the cooler. These
cleaners may damage or discolor the interior.
Keep fingers out of pinch point areas and be careful when closing doors if children are around.
When disposing of refrigerated appliances, special handling is often required. It is the
consumer’s responsibility to comply with federal and local regulations when disposing of this
This appliance is CFC- and HFC-free and contains small quantities of Isobutane (R600a) which
is environmentally friendly, but flammable. It does not damage the ozone layer, nor does it
increase the greenhouse effect. Care must be taken during transportation and setting up of
the appliance that no parts of the cooling system are damaged. Leaking coolant can ignite
and may damage the eyes.
In the event of any damage:
17621 South Susana Road, Rancho Dominguez, California 90221
- Avoid open flames and anything which creates a spark,
- Disconnect from the power supply,
- Air the room in which the appliance is located for several minutes and
- Contact the Service Department for advice.
The more coolant there is in an appliance, the larger the room it should be installed in. In the
event of a leakage, if the appliance is in a small room, there is the danger of combustible
gases building up. For every ounce of coolant at least 325 cubic feet of room space is required.
The amount of coolant in the appliance is stated on the data plate inside the appliance. It is
hazardous for anyone other than an Authorized Service Person to carry out servicing or repairs
to this appliance.
Take serious care when handling, moving and using the appliance to avoid either damaging
the refrigerant tubing or increasing the risk of a leak.
Replacing component parts and servicing shall be done by factory authorized service
personnel, so as to minimize the risk of possible ignition due to incorrect parts or improper
WARNING: Risk of child entrapment and suffocation. Before you throw away this or an old
unit, take off the door. Leave the shelves in place, so that children may not easily climb
Improper use of the grounded plug can result in the risk of
electrical shock. If the power cord is damaged, frayed or shows
cracks or abrasions across its length, have it replaced at an
authorized service center.
For your protection, this unit is equipped with a 3-conductor cord set that has a molded 3-prong
grounding-type plug, and should be used in combination with a properly connected groundingtype outlet.
• Do not under any circumstances cut or remove the third ground prong from the power
cord supplied. For personal safety, this appliance must be properly grounded.
• The cord should be secured behind the unit and not left exposed or dangling to prevent
accidental injury.
• A standard electrical supply (115/120V AC only, 60Hz, 15A), properly grounded in
accordance with the National Electrical Code and local codes and ordinances, is required.
• Never unplug the unit by pulling the power cord. To disconnect the appliance, always grip
the plug firmly and pull straight out from the wall outlet. When moving the unit, be careful
not to damage the power cord.
• The unit should always be plugged into its own individual electrical outlet with a voltage
rating that matches the rating label on the unit.
Extension Cord
CAUTION: It is strongly recommended that you do not use an
adapter or an extension cord with this unit.
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Model No.
AC 115V
60 Hz
Ambient Temperature Range
44°- 106°F
Control Temperature Range
-11°- 11°F
Power Consumption
390 kWh/Year
Input Power
4.7 Cu.Ft.
Net Weight
93 lbs
Gross Weight
101 lbs
Dimensions (W x D x H)
Box Dimensions (W x D x H)
23.4” x 23.4” x 34”
26” x 26” x 36.5”
17621 South Susana Road, Rancho Dominguez, California 90221
Remove all packing material before using your appliance.
IMPORTANT: Before connecting the unit to a power source, let it stand upright for
approximately 24 hours. This will reduce the possibility of a malfunction in the cooling system
from handling during transportation.
Clean the interior surface with lukewarm water and a soft cloth.
This unit is designed for freestanding or built in installation and indoor or outdoor use.
Position the unit in a dry and well-ventilated place. Avoid placing the unit near any source of
heat or moisture, or in direct sunlight. Do NOT install the unit in a location with an ambient
temperature that will fall below 44°F.
For freestanding installation, 5 inches of space between the back and sides of the unit are
suggested, which allows the proper air circulation to cool the compressor and condenser for
energy saving. Even for built-in installation, it is a must to keep ¼” space on each side and
at the top to ensure proper service access and ventilation. And the air vent at the front of
the appliance must never be covered or blocked in any way.
Place the unit on a level surface strong enough to support it when it is fully loaded. To level
the appliance, adjust the front leveling legs at the bottom of the appliance.
For best performance it is recommended that you install the appliance in a location with an
ambient temperature between 44°-106°F. If the ambient temperature is above or below
recommended temperatures, the performance of the unit may be affected.
This unit has the capability of the door opening from either the left or right side. The unit is
delivered to you with the door opening from the left side. Should you desire to reverse the
opening direction, please follow the reversal instructions shown below.
NOTE: All parts removed must be saved to allow the door swing to be reversed.
1. Remove the bottom hinge (2) by unscrewing the four lock screws (1). Be careful to hold the
door firmly after removing the screws. (Fig. 1)
2. Gently pull down to remove the door from the right top hinge and place it on a padded surface
to avoid the risk of damage. Then remove the right top hinge (7). (Fig. 2 & 3)
3. Unscrew and transfer pins (4) and (3) of the hinge plate to the opposite side. (Fig. 1)
4. Pop out the cover caps on the left side of the cabinet and use them to cover the screw holes
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on the right hand side.
5. Screw the alternative left top hinge (8), included in the fittings, on the left hand side of the
cabinet. (Fig. 3)
6. Relocate the door to the designated position. Then screw the bottom hinge assembly on the
left designated position and tighten it after the door is leveled. (Fig. 1)
ON/OFF Power
To turn the appliance ON or OFF, press and hold the POWER key for 5 seconds.
NOTE: Pressing the POWER key once can switch off the audible alarm when the alarm is
SuperFreeze is used to freeze fresh food quickly. The function overrides the thermostat
control and will make the compressor operate continuously. It is not necessary to adjust
the thermostat setting when using this function. When the function is selected, the
SuperFreeze indicator (the dot at the bottom right of the display) will be ON. The function
can be canceled by pressing the key again and the indicator will turn OFF. SuperFreeze will
turn off automatically after 8 hours.
Used to increase (warm) the set temperature by 1°C/1ºF.
Used to decrease (cool) the set temperature by 1°C/1ºF.
ºF/ºC Selector
Select the temperature display setting in Fahrenheit or Celsius degree. To change the
temperature from Fahrenheit to Celsius or from Celsius to Fahrenheit, press and hold the
SUPERFREEZE key for 5 seconds.
You can set the temperature by pressing the UP and DOWN keys. When you press either of
the two keys for the first time, the LED readout will show the original temperature set
previously. (The temperature preset at the factory is 0°F, or -18°C.)
The temperature you are setting will increase by one degree each time you press the UP
key, and will decrease by one degree each time you press the DOWN key.
17621 South Susana Road, Rancho Dominguez, California 90221
The range of the temperature control is from -11°F to 11°F.
To view the set temperature at any time, press the UP or DOWN key. The set temperature
will flash in the display window for 5 seconds. After 5 seconds, the temperature inside the
unit will reappear in the display window.
The unit is fitted with an interior LED light system which will be turned ON when the door is
open and it is designed for extremely long life. It is not user serviceable. To change the LED
light fitting, please contact the service department.
NOTE: Please use only the same type of LED light fittings originally provided by the manufacturer.
NOTE: When using the unit for the first time or after a long period of inactivity, there may be a
variance of a few degrees between the selected temperature and the temperature indicated on
the LED readout. This is normal due to the length of inactivity, and will correct itself after the
unit is run for a few hours. If the unit is unplugged, has lost power or is turned off, wait 3 to 5
minutes before restarting the unit. The unit will not restart before this time delay.
Sabbath mode is available for the observance of certain religious holidays. This mode turns off
the displays, interior light and audible alarms and prevents them from turning on again. Normal
cooling operations will still take place.
To initiate Sabbath mode, press the POWER and SUPERFREEZE keys at the same time for at
least 5 seconds. The indicator light (the dot at the bottom right of the display) will flash four
times and confirm the Sabbath mode is ON. Sabbath mode can be canceled by repeating the
above process. The Sabbath Mode will automatically turn off after 96 hours.
In the event of a power interruption (power surge, breaker switch, etc.), the unit can
remember the previous temperature settings, and when the power is recovered, the cabinet
temperature will return to the same setting temperature as before the power went off.
An audible alarm sounds if the storage temperature is not cold enough. The temperature
display flashes at the same time.
The cause of the temperature being too high may be:
– Warm fresh food was placed inside
– Too much warm ambient air flowed in when rearranging and removing food
– Power failure for some time
– The appliance is faulty
The audible alarm is automatically silenced and the temperature display stops flashing when
the temperature is sufficiently cold again.
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If the door has been left open for more than 60 seconds, the alarm will sound. Pressing the
POWER key once can switch off the audible alarm.
To avoid damaging the door gasket, ensure that the door is fully opened when pulling the shelves
out of the rail compartment.
Any of the shelves can be removed to store larger items.
When removing the shelf out of the rail compartment,
make sure to remove all items first. Then move the shelf
to the position where the notch of the shelf is exactly
under the plastic post and lift the shelf. In order to replace
the shelf, repeat steps described above in reverse.
The freezer comes with a lock and key combination. The keys are located inside the plastic bag
containing the Owner’s Manual. To unlock the door, insert the key into the lock and turn it
counter-clockwise. To lock the door, insert the key and turn it clockwise, ensuring that the metal
pin is fully engaged.
• The unit defrosts automatically in normal operating conditions.
• The evaporator behind the rear wall of the unit defrosts automatically. The condensate collects
in the drainage channel behind the rear wall of the unit, and flows through the drainage hole
into the drip tray by the compressor where it evaporates.
The freezer is designed for the long-term storage of frozen food. Storage time is up to three
The storage life of frozen foods varies and the recommended storage time should not be
Pre-packaged commercially frozen food should be stored in accordance with the frozen foods
manufacturer’s instructions for a three star frozen food storage compartment or home
Place frozen food into the freezer as quickly as possible after purchase. If there are
instructions on the packet, carefully follow these instructions regarding storage times.
17621 South Susana Road, Rancho Dominguez, California 90221
IMPORTANT: Always unplug the unit before cleaning or performing maintenance. Never use
harsh cleansers or scouring pads to clean any part of the unit.
• Turn off the power, unplug the appliance, and remove all items including shelves.
• Wash the inside surfaces with a warm water and baking soda solution. The solution should
be about 2 tablespoons of baking soda to a quart of water.
• Wash the shelves with a mild detergent solution.
• Wring excess water out of the sponge or cloth before cleaning control panels or any
electrical parts.
Wash the outside cabinet with warm water and mild liquid detergent. Rinse well and wipe
dry with a clean soft cloth.
Use an approved stainless steel cleaner to clean the door. Do not use steel wool or a steel
brush on the stainless steel.
Most power failures are corrected within a few hours and should not affect the temperature of
your appliance. If the power is off for an extended period of time, proper steps should be taken
to protect your contents.
If the unit will not be used for a period of less than three weeks, leave the unit operating. If the
period of inactivity is several months, remove all items and turn the unit off. Clean and dry the
interior thoroughly. Leave the door open slightly to prevent any possible moisture build-up.
Before moving your unit, first be sure to remove all items from the unit.
• Securely tape down any loose items, such as shelves, inside the unit.
• Turn the adjustable leg up to the base to avoid damage.
• Tape the door shut.
• Ensure that the unit stays securely in the upright position during transportation. Protect the
outside of the appliance with a blanket or similar item.
The appliance should be located in the coolest area of the room or outdoor location, away
from heat producing appliances and out of direct sunlight.
Ensure that the unit is adequately ventilated. Never cover air vents.
Do not keep the door open any longer than necessary.
Let hot foods cool to room temperature before placing in the unit. Overloading the unit forces
the compressor to run longer.
Be sure to wrap foods properly, and wipe containers dry before placing them in the unit. This
cuts down on frost build-up inside the unit.
Unit shelves and storage bins should not be lined with aluminum foil, wax paper, or paper
towels. Liners interfere with cold air circulation, making the unit less efficient.
Organize and label food to reduce door openings and extended searches. Remove as many
items as needed at one time, and close the door as soon as possible.
CAUTION: Failure to unplug the appliance could result in electrical shock or
personal injury.
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17621 South Susana Road, Rancho Dominguez, California 90221
Most common problems can be solved easily, saving you the cost of a possible service
call. Try the following suggestions to see if you can solve the problem before contacting
Vinotemp at
Appliance is
• Appliance is not connected to a
power supply.
• The appliance is turned off.
• Tripped circuit breaker or a blown
• The temperature is not set correctly.
• The ambient temperature could
require a lower temperature setting.
• The door was opened too often.
• The door was not closed completely.
• Door does not create an airtight seal.
• The condenser is too dirty.
on and off
much noise.
• The ventilation opening is blocked or
too dusty.
• The room temperature is higher than
• A large amount of food has been
added to the unit.
• The door is open too often.
• The door is not closed completely.
• The door gasket does not seal
• Appliance is not connected to a
power supply.
• Tripped circuit breaker or a blown
• The light was switched off on the
control panel.
• The appliance is not properly level.
• There
• There
• There are popping and cracking
• Connect the appliance.
• Switch on the appliance.
• Switch on circuit breaker or replace
• Check the set temperature.
• Set a lower temperature.
• Do not open the door more often
than necessary.
• Close door properly.
• Check the door seal and clean or
• Clean
• Clear the obstructions and clean
the dust.
• Put the appliance in a cooler place.
• Leave the appliance to work for a
while until the set temperature has
been reached.
• Do not open the door more often
than necessary.
• Close door properly.
• Check the door seal and clean or
• Connect the appliance.
• Switch on circuit breaker or replace
• Switch on the light.
• Level the appliance with the
adjustable feet.
• This noise may be caused by the
internal flow of the refrigerant.
This is normal.
• As each cycle ends, these sounds
may be caused by the flow of
refrigerant in the appliance.
• These sounds are usually caused
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The door will
Display “E1”,
“E2” or “E7”.
sounds and
The icon “--”
• The appliance is not properly
• The appliance is not properly level.
• The door was reversed and not
properly installed.
• The gasket is dirty.
• The shelves are out of position.
• “E1”or “E2” indicates the air
temperature sensor has failed.
• “E7” indicates a door switch failure.
Has the appliance door been open for
longer than 60 seconds? If not, then
the temperature has risen higher or
fallen lower than the temperature that
has been set. This could be due to:
• The appliance door being opened too
• The
covered or too dusty.
• A lengthy interruption to the power
• A large amount of bottles has been
added to the unit.
• The display temperature is out of
fluctuations. It is due to the
contraction and expansion of the
interior walls.
Level the appliance with the
adjustable feet.
Level the appliance with the
adjustable feet.
reassemble correctly.
Clean the door gasket.
Check the shelves and refit
Call for service.
If yes, close the door.
• Do not open the door more often
than necessary.
• Clear the obstructions and clean
the dust.
• Leave the appliance to work for a
while until the set temperature has
been reached.
• Only temperatures within the
range 0~99°F/-9~37°C can be
displayed. If the temperature is not
within this range, the icon “--” will
be displayed instead. This is
17621 South Susana Road, Rancho Dominguez, California 90221
Vinotemp International Corp. (“Seller”) and the person or entity that acquires these goods from Seller (“Purchaser”) hereby fully
agree to the following terms and conditions of the sale: Shipping fees are the responsibility of the Purchaser whether freight
prepaid or freight collect. Seller assumes responsibility for the goods sold to the Purchaser until the goods have reached
Purchaser’s delivery address (FOB Destination) and the delivery receipt is signed clear. Seller is not responsible for the carrier’s
late delivery, missed delivery, unpaved roads, remote locations, stairs, elevators, narrow door openings and other such issues
in attempting to fit or deliver the goods into the Purchaser’s location. Delivery to remote locations may require additional fees.
Remote location may be defined at the discretion of the carrier as more or less than 50 miles from the nearest major city.
Purchaser assumes all responsibility for additional costs related to freight such as access, measurement, installation, hookup,
wiring, moving and storage of the goods, flight of stairs, carrier’s inability to safely and/or adequately deliver, inability to use
the building elevator to lift the goods, narrow openings, along with any additional costs to deliver or redeliver the product
properly. Make sure to review access to the property and size of the product ordered. The transportation of all goods is subject
to the terms and conditions which the carrier imposes on Purchaser. Installation is the responsibility of the Purchaser. If white
glove delivery was ordered and cannot be performed properly, or access is hindered in any way, Purchaser agrees to accept
delivery curbside (delivery service cannot be refunded). If Purchaser will-calls or pays for their own freight responsibility transfers
to the Purchaser when the Purchaser or Purchasers freight company picks up the unit from Seller. Freight quoted are either
curbside, threshold or white glove. Standard white glove delivery is main floor, easy access and NO STAIRS, Doors, aligned feet
attached (if necessary) and removal of packaging, additional fees for additional requests. Each service has a different rate and
will require additional fees. If freight is not charged (Free Shipping or Freight Included) and the order is cancelled after shipping,
a freight charge of 25% of the cost of the unit, each direction will be charged. Item swap outs are arranged as curbside delivery
and pickup unless noted otherwise. There is no white glove service for returns. Approved returns must have original and/or
proper packaging. Swapouts (Delivery and Pick up are at the same time) Original unit must be packed and ready for carrier pick
up at time of delivery of new unit. Packaging of old unit must be adequate for shipping, not oversized or on a pallet if unit was
not originally delivered on a pallet. Carrier will not drop off new unit if the original unit is not ready. If the carrier has to make a
second attempt, customer will be subject to additional charges for the attempted delivery and for any packaging issues. Deliveries
include ONE attempt by the shipping company to deliver the product to the consumer. If for any reason the customer is
unavailable to accept the order and the product is undeliverable under any circumstances, the customer will be responsible for
any extra shipping and handling charges. We are a manufacturer not a shipping company, deliveries are done by a third party
service. Email us at for a quote or any additional information. Freight discussed is Continental USA (excluding
Alaska, Puerto Rico, Hawaii), cost is additional please email for a quote.
California Proposition 65 Warning: The products sold on this ecommerce website and to the public may contain chemicals and
other substances known to the State of California to cause cancer and birth defects and other reproductive harm.
Totes made of vinyl, imitation leather, and/or leather material contain lead and/or other substances that are known to the State
of California to cause cancer, birth defects and other reproductive harm.
Galvanized metal and some of its constituents contain lead and/or other substances that are known to the State of California to
cause cancer, birth defects and other reproductive harm.
Products made of vinyl contain lead, Diethyl Hexyl Phthalate (DEHP), and/or other substances that are known to the State of
California to cause cancer, birth defects and other reproductive harm.
Acrylic may contain Acrylic Acid and/or other substances that are known to the State of California to cause cancer, birth defects,
and other reproductive harm.
Appliances may contain tin or lead in either the paint or the controllers, and/or other substances that are known to the State of
California to cause cancer, birth defects, and other reproductive harm.
Our barware items may contain plastic, acrylic, enamel, crystal, metal and/or other substances that are known to the State of
California to cause cancer, birth defects, and other reproductive harm.
Appliances may contain Tin, Lead or Nickel.
Damage: All damages must be noted at time of delivery. If a bill is signed that there is no damage, buyer accepts delivery as
free and clear. Any claim for damages of the goods, when FOB Destination, that incurred during shipment by the carrier are
insured and handled directly with the carrier by the Seller if noted on the receipt and notified within 48 hours of delivery. OPEN
AND INSPECT YOUR DELIVERY. When FOB Destination, if the item is damaged by the freight company, and Purchaser cancels
rather than accepts a replacement, the order can be cancelled by paying for freight costs both ways and a 35% restocking fee
for stocked items. No cancellation or refunds on custom/made or made to order products. When shipped 3rd Party (FOB
Warehouse), Purchaser assumes all responsibility for delivery, payment of freight and freight claims for damages during
shipment. Manufacture defects will be handled directly with Seller, subject to the limited warranty below.
Fees: All sales are final. Unless authorized in writing by the Seller, Purchaser may not return the goods under any circumstance.
If Seller agrees in writing to take back stocked goods, there will be a restocking/service fee that is 35% of the purchase price of
the goods and freight both ways (product must be new, unused, and in original packaging). If Purchaser returns goods claiming
that the goods are defective and goods are found to be in working condition by the Seller, Purchaser is liable for the cost of
freight both ways plus and a service fee that is 35% of the purchase price of the goods. Built to Order and Custom products are
nonreturnable, nonrefundable. Purchaser must notify Seller of nonconforming goods within 48 hours of receipt, after which time
all goods are deemed accepted by the Purchaser. If an order has been placed and production has not started, cancellation of
your order will be a 15% charge. If Purchaser tenders payment with a check that has insufficient funds (NSF), a collection fee
plus NSF fee of $50 will be added to the invoice, which Purchaser agrees to pay promptly. If Purchaser puts a stop payment on
a check or credit card for any reason, Purchaser agrees to pay for all costs associated with the Seller’s collection or litigation of
such a claim, including, without limitation, general and special damages, court costs and attorneys’ fees. Finance charges begin
the date of invoice. Title to the goods reverts back to the Seller in the case of nonpayment of goods or services. All fees and
costs to retrieve the product, cost of freight, legal costs, collection fees and court fees, credit card fees and interest rate of 18%
(annual rate) will be the responsibility of the Purchaser. In a credit card dispute, Purchaser assumes and must immediately pay
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any “credit card arbitration” fees and chargeback fees which the credit card companies charge at the time of the chargeback.
Cancelled orders using a Credit Card will have an additional fee of 3% deducted from the refund.
Any disputes not resolved within 30 days from the invoice date will be reported to credit reporting agencies.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as follows:
Furniture style (wood) wine cabinets made in the U.S.: all cooling unit parts only for a period of 5 (five) years; cabinetry and
labor (uninstalled) for a period of 12 (twelve) Months (Model numbers “Vino” and “Custom”.
Metal cabinet units (appliances) (compressor) (made in China and Denmark) (Model numbers start with EL, VT, IL, or EP: parts
and labor for cooling system and cabinetry for a period of 12 (twelve) months.
Thermoelectric Units: 90 (ninety) days (including Wine and Beverage Coolers, Beer Dispensers, Humidor, Portofino Wood Cellars,
and Refrigerators). (Models start with EL, VT, IL or EP). WineMate and Cellar Tec (WM, Wine Mate or CT) (Wine Cooling Units)
Split and Ducted Systems and other installed cooling units are parts only for 1 year, no labor. Self Contained WineMate Cooling
Systems are 5 years parts, 1year labor. Removal and reinstallation of cooling units is not included.
Wine Accessories, Racking Systems, Parts and Other miscellaneous items is a 30 day warranty.
Il Romanzo units: Warranty 90 (ninety) days. Replacement part 12 (twelve) months from the date of sale.
Non-New Units (Scratch & Dent/Refurbished/Floor Models), warranty for compressor units is 90 days from your dated invoice
and 30 days for thermoelectric units (parts for function only, not cosmetic defects). These units are refurbished and sold as is;
Purchaser assumes risks to the quality and performance of goods and assumes the costs of all necessary service or repair not
covered herein. Extended warranties via New Leaf may not be purchased on Non-New Units. Delivery is curbside. Upgrades in
delivery will require an additional fee.
Element Grills (via Element Products LLC), grills have a thirty day limited parts warranty on grill accessories.
If a model is not listed here will have 90 day warranty on parts only if it’s a new item.
Parts and Repairs:
Warranty on in-house repairs: 90 days parts and labor for compressor; 30 days parts and labor for Thermoelectric; Customer
is required to put down a labor deposit of $75 for Thermoelectric units; $150 for compressor based Wine Coolers and $195 for
WineMate units which will be kept if a unit is found to be in good working condition. Customer is responsible for freight costs to
Warranty on parts purchased: 30 days; if part fails within 30 days of purchase, customer is to ship us back the part; upon
inspection, if defective, VT will send replacement part at no charge.
If a purchaser claims a product is “defective” with regards to refrigeration, Purchaser must obtain a letter from a qualified
refrigeration technician at the Purchaser’s cost to verify that the unit was installed properly, with proper ventilation and the unit
is truly malfunctioning due to a manufacturing defect.
Removal or reinstallation of a unit is not included in warranted costs. Purchaser’s exclusive remedy is limited at Seller’s option
to repair or replace defective part[s] with either new or reconditioned part[s]. Purchaser is responsible for shipping the unit
prepaid to a designated facility and Seller will pay return shipping charges in the continental United States for items repaired
under warranty within 12 (twelve) months from date of sale. The returned unit must be packaged correctly, with enough
protection to ensure the unit is not further damaged. Oversized or lack of packaging is not permitted and will be refused.
Replacement or exchanged units will be returned to Purchaser through curbside delivery only. Any redelivery fees are the
Purchasers responsibility. Since the natural variation in texture, density, grain, color, tone, and shade of wood is unavoidable;
Seller does not guarantee the texture, color, tone, or shade of the wood: nor does seller guarantee the colorfastness of wood or
against peeling, chipping, cracking, or scratching. Note: Unfinished wood is subject to warping; all wood surfaces must be sealed
before placing cellar into service. Make sure doors are aligned by reviewing the owner’s manual. Improper repair or placement
of the unit will void the warranty. Any third party repair facility must be preapproved in writing by Seller, before providing
replacement parts under warranty. Change Orders: Custom units already in production that require a change will be subject to
a change order fee.
Storage Fees: When having an item serviced by a Vinotemp service technician at the Vinotemp facility, Purchaser agrees to
pick up their repaired item ormake arrangements for return shipping within a 60day period once they have been notified by
Vinotemp through phone call, email, or letter that their unit is ready for pick up. If the item remains in the Vinotemp warehouse
after 60 days but no longer than 120 days, the Purchaser will incur additional storage fees of 2%. After 120 days in storage, the
item will become property of Vinotemp. Warranty period is from the date of sale (not from shipping, delivery, nor installation).
All completed cabinetry, racking, or other custom work must be picked up or shipped within a period of 14 days after Vinotemp
has notified the Purchaser by phone call, email, or letter. Any completed cabinetry, racking, or other custom work stored longer
than 14 days will incur an additional storage fee. After 120 days, the product will become property of Vinotemp.
This Limited Warranty does not cover damage due to such things as accident, misuse, abuse, mishandling, neglect, acts of God,
fires, earthquakes, floods, high winds, government, war, riot or labor trouble, strikes, lockouts, delay of carrier, unauthorized
repair, or any other cause beyond the control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible
for any damages caused to Purchaser's property resulting from the goods. This limited warranty applies only inside the
Continental US (Alaska, Puerto Rico, Hawaii and other territories/countries are not warranted). Purchaser understands and
acknowledges that the goods sold here are wine cellars, cigar humidors, and/or other similar units which house wine or cigars
or other items. Purchaser assumes all risk of using these units, including risk of spoilage, humidity variations, temperature
variations, leaks, fire, water damage, mold, mildew, dryness and similar and any other perils that might occur. Seller is not
responsible for incidental or consequential damages, and there are no warranties, expressed or implied, which extend beyond
the Limited Warranty described above. Warranty and liability are nontransferable. The implied warranties of merchantability and
of fitness for a particular purpose are hereby expressly disclaimed. Some states do not allow the exclusion of incidental or
consequential damages, or a waiver of the implied warranties of fitness and/or merchantability, so the above limitations may
not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Seller disclaims any indemnification for claims of infringement of any intellectual property of protectable nature. In the event of
any dispute between Seller and Purchaser arising out of or relating to these terms and conditions or to the goods sold generally,
17621 South Susana Road, Rancho Dominguez, California 90221
Purchaser must first file a written claim with Seller within ten days of the occurrence giving rise to the claim and wait an additional
thirty days for a response before initiating any legal action. The sale and all terms are subject to California law. Any legal
proceeding arising out of or relating to these terms and conditions or to the goods sold Purchaser shall bring, solely and
exclusively in the County of Los Angeles. In no event may Purchaser initiate any legal proceeding more than six months after
the occurrence of the event giving rise to the dispute. Seller may make nonpayment claims until debt is paid in full. Any dispute
or claim relating in any way to these to the Terms and Conditions, the Website, or any products or services sold or distributed
by or through this Website, store, or catalog will be resolved by binding arbitration, rather than in court, except that you may
assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to the
Terms and Conditions. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and
not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we
each waive any right to a jury trial. Both parties agree to bring suit in court to enjoin infringement or other misuse of intellectual
property rights.
The above terms and conditions are the only ones governing this transaction and Seller makes no oral representations of any
kind. These Terms and Conditions can only be modified in writing, signed by both Purchaser and Seller.
W W W . V I N O T E M P . C O M
17621 South Susana Road, Rancho Dominguez, California 90221
Upon receipt and inspection of unit, the supply cord must be replaced if it is damaged.
Contact our customer service at 1-800-777-8466 or
The manufacturer has a policy of continuous improvement on its products and reserves
the right to change materials and specifications without notice.
Please do not place the unit within reach of children.
For adult use only.
Contact with any questions or visit
17621 S. Susana Road
Rancho Dominguez, CA 90221
Vinotemp is a registered trademark of Vinotemp International. All products, features, and services are subject to change
without notice. We cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors,
omissions, or future changes.
© 2013 Vinotemp International. All rights reserved.
W W W . V I N O T E M P . C O M
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