OWNER’S MANUAL Side-by-Side 36", 42", 48" Built-In Refrigerators monogram.com Consumer Information Built-In Refrigerators Contents Consumer Services Important Phone Numbers . . . . . . . . . . . . 27 Model and Serial Numbers . . . . . . . . . . . . . 3 Problem Solver . . . . . . . . . . . . . . . . . . 22–25 Product Registration . . . . . . . . . . . . . . . . . . 3 Safety Instructions . . . . . . . . . . . . . . . . . . 4–7 Smartwater Filter Performance Data Sheet . . . . . . . . . . . . . . . . . . . . . . . . 26 Warranty . . . . . . . . . . . . . . . . . . Back Cover Care and Cleaning Cleaning—Outside and Inside. . . . . . . . . . 19 Moving and Vacation . . . . . . . . . . . . . . . . . 21 Master Light Switch . . . . . . . . . . . . . . . . . . 20 2 Operating Instructions Automatic Icemaker. . . . . . . . . . . . . . . . . . Climate Control Drawer . . . . . . . . . 13, 14, Control Lock . . . . . . . . . . . . . . . . . . . . . . . Ice and Water Dispenser. . . . . . . . . . . 10, Shelves and Bins. . . . . . . . . . . . . . . . . 16, 12 16 14 11 17 Storage Pans. . . . . . . . . . . . . . . . . . . . 15, 16 Temperature Controls . . . . . . . . . . . . . . . . . 8 Water Filter Cartridge . . . . . . . . . . . . . . . . . 9 WiFi Connect . . . . . . . . . . . . . . . . . . . . . . . 18 Consumer Information Built-In Refrigerators Before using your refrigerator Read this manual carefully. It is intended to help you operate and maintain your new refrigerator properly. Keep it handy for answers to your questions. If you don’t understand something or need more help, there is a list of toll-free consumer service numbers included in the back section of this manual. OR Visit our website at: monogram.com Write down the model & serial numbers You’ll see them on a label in the lower right hand side of the fresh food compartment beneath the climate control drawer. Before sending in the Product Registration card, please write these numbers here: Model Number Serial Number Use these numbers in any correspondence or service calls concerning your refrigerator. If you received a damaged refrigerator Immediately contact the dealer (or builder) that sold you the refrigerator. Save time & money Before you request service, check the Problem Solver in the back of this manual. It lists causes of minor operating problems that you can correct yourself. If you need service To obtain service, see the Consumer Services page in the back of this manual. For customers in Canada: We’re proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are steps to follow for further help. For customers in the USA: FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem. FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem. NEXT, if you are still not pleased, write all the details–including your phone number to: Manager, Consumer Relations Mabe Canada Inc. 1 Factory Lane, Suite 310 Moncton, N.B. E1C 9M3 NEXT, if you are still not pleased, write all the details—including your phone number—to: Manager, Customer Relations GE Appliances Appliance Park Louisville, KY 40225 3 IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator, follow these basic safety precautions: Ŷ This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used. Ŷ Replace all parts and panels before operating. Ŷ Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Ŷ Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord. However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA certified (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts. Ŷ To prevent suffocation and entrapment hazards to children, remove the fresh food and freezer doors from any refrigerator before disposing of it or discontinuing its use. Ŷ Do not allow children to climb, stand or hang on the door handles or the shelves in the refrigerator. They could seriously injure themselves. Ŷ Unplug the refrigerator : • To disconnect power to the refrigerator. It cannot be turned off by any setting on the control panel. • To clean, replace a burned out light bulb, or make repairs. Note: Repairs must be performed by a qualified Service Professional. State of California Proposition 65 Warnings: WARNING This product contains one or more chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. CAUTION To reduce the risk of injury when using your refrigerator, follow these basic precautions. Ŷ In refrigerators with automatic icemakers, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in. Ŷ Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. 4 Ŷ Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area. Ŷ Do not touch the cold surfaces in the freezer compartment when hands are damp or wet, skin may stick to these extremely cold surfaces. Ŷ Do not refreeze frozen foods which have thawed completely. IMPORTANTES INSTRUCTIONS DE SÉCURITÉ IMPORTANTES CONSIGNES DE SÉCURITÉ Pour réduire le risque d’incendie, d’explosion, de choc électrique ou de blessures AVERTISSEMENT lorsque vous utilisez votre réfrigérateur, veuillez suivre ces consignes de sécurité : Ŷ Vous devez bien installer et placer votre réfrigérateur, conformément aux Instructions d’installation avant de l’utiliser. Ŷ Remettez toutes les pièces et panneaux en place avant d’utiliser l’appareil. Ŷ Ne conservez jamais ou n’utilisez jamais d’essence ou d’autres liquides ou gaz inflammables à proximité de votre réfrigérateur ou de tout autre appareil électroménager. Ŷ Nous déconseillons fortement l’utilisation d’une rallonge à cause des risques potentiels dans certaines conditions. Cependant, si l’utilisation d’un cordon prolongateur est nécessaire, ce dernier doit obligatoirement être homologué UL (aux USA) ou CSA (au Canada), à trois brins avec mise à la terre pour appareil électroménager et doit être équipé d’une fiche et d’une prise femelle avec terre. Les caractéristiques électriques du cordon prolongateur doivent être de 15 ampères (minimum) et de 120 volts. Ŷ Pour éviter les risques d’asphyxie et d’enfermement pour les enfants. Démontez les portes du congélateur et du compartiment de réfrigération avant de le mettre au rebut ou d’interrompre son utilisation. Ŷ Ne permettez jamais aux enfants de grimper, de monter, de se tenir ou de se pendre aux étagères de votre réfrigérateur. Ils peuvent endommager le réfrigérateur et se blesser sérieusement. Ŷ Débranchez votre réfrigérateur : • Pour débrancher le réfrigérateur. L’alimentation électrique du réfrigérateur ne peut pas être coupée par l’intermédiaire du panneau de commande. • Débranchez votre réfrigérateur avant de le nettoyer, Avant de remplacer une ampoule grillée, et de le réparer. NOTE : Nous vous recommandons fortement de faire accomplir tout service par un technicien qualifié. Avertissements de la Proposition 65 de l’État de la Californie : AVERTISSEMENT Ce produit contient une ou plusieurs substances chimiques reconnues par l’État de Californie pour causer le cancer et des anomalies congénitales ou d’autres problèmes liés à la reproduction. ATTENTION Pour réduire le risque de blessures lorsque vous utilisez votre réfrigérateur, veuillez suivre ces consignes de sécurité : Ŷ Dans les réfrigérateurs qui ont des machines à glaçons, évitez tout contact avec les éléments mobiles du mécanisme d’éjection ou avec l’élément chauffant situé à la partie inférieure de la machine à glaçons. Ne mettez jamais vos doigts ou vos mains sur le mécanisme de fabrication automatique de glaçons quand le réfrigérateur est branché. Ŷ Ne nettoyez pas les clayettes ou les couvercles en verre avec de l’eau tiède quand ceux-ci sont froids. Les clayettes et couvercles en verre peuvent se casser s’ils sont exposés à des changements soudains de température ou si vous les cognez ou les faites tomber. Le verre trempé est conçu pour se briser en petits morceaux en cas de casse. Ŷ Ne laissez jamais vos doigts dans des endroits où ils risquent d’être pincés. L’écartement entre les portes et l’armoire est nécessairement petit. Faites attention de fermer les portes quand des enfants se trouvent à proximité. Ŷ Ne touchez jamais les surfaces froides dans le compartiment congélation quand vos mains sont humides ou mouillées. Votre peau peut coller à ces surfaces extrêmement froides. Ŷ Ne recongelez pas les aliments surgelés qui ont complètement dégelé. 5 IMPORTANT SAFETY INSTRUCTIONS INSTALLATION WARNING Explosion Hazard. Keep flammable materials and vapors, such as gasoline, away from freezer. Failure to do so can result in fire, explosion, or death. CONNECTING ELECTRICITY WARNING Electrical Shock Hazard. Plug into a grounded 3-prong outlet Do not remove the ground prong Do not use an adapter Failure to follow these instructions can result in death, fire, or electrical shock. Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded. The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance. performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly and pull straight out from the outlet. Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wall outlet. Do not use an adapter. Repair or replace immediately all power cords that have become frayed or otherwise damaged. Do not use a cord that shows cracks or abrasion damage along its length or at either end. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate. This provides the best When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord. USE OF EXTENSION CORDS Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord. However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts. PROPER DISPOSAL OF YOUR OLD REFRIGERATOR WARNING Suffocation and child entrapment hazard. Remove fresh-food and freezer doors from the refrigerator, prior to disposal. Failure to do so can result in child entrapment which can lead to death or brain damage. IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents. Before You Throw Away Your Old Refrigerator or Freezer: Ŷ Leave the shelves in place so that children may not easily climb inside. Refrigerants All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal. If you are getting rid of an old refrigeration product, check with the company handling the disposal about what to do. Ŷ Take off the fresh food and freezer doors. READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. SAVE THESE INSTRUCTIONS 6 IMPORTANTES INSTRUCTIONS DE SÉCURITÉ INSTALLATION AVERTISSEMENT Risque d’explosion. Conservez les matériaux et vapeurs inflammables tels que l’essence à l’écart de votre congélateur. Une explosion, un incendie voire la mort pourrait en résulter. BRANCHEMENTS ÉLECTRIQUES AVERTISSEMENT Risque de choc électrique. Branchez l’appareil dans une prise triple avec terre. Ne retirez pas la broche de terre. N’utilisez pas d’adaptateur. Le non-respect de ces instructions peut entraîner des risques d’incendies, des chocs électriques ou la mort. Ne coupez pas ou n’enlevez pas, sous aucun prétexte, la troisième broche de mise à la terre du cordon d’alimentation. Pour des raisons de sécurité, cet appareil doit être correctement mis à la terre. Le cordon d’alimentation de cet appareil est équipé d’une fiche à trois broches (pour une mise à la terre) qui s’adapte à la prise de courant standard à 3 broches (pour une mise à la terre) pour minimiser les risques de chocs électriques par cet appareil. Faites vérifier la prise murale et le circuit électrique par un électricien qualifié pour s’assurer que le système est correctement mis à la terre. Dans le cas d’une prise biphasée, l’installateur a la responsabilité et l’obligation de la remplacer par une prise triphasée correctement mise à la terre. N’utilisez pas d’adaptateur. Le réfrigérateur doit toujours être branché à sa propre prise électrique d’une tension nominale correspondant à celle indiquée sur sa plaque signalétique. Une alimentation électrique à 115 volts CA, 60 Hz, avec un fusible de 15 ou 20 ampères et une mise à la terre est nécessaire. Ceci permet d’obtenir un meilleur rendement et évite de surcharger les circuits électriques du domicile qui risque d’occasionner un incendie en surchauffant. Ne débranchez jamais le réfrigérateur en tirant sur le cordon d’alimentation. Prenez toujours fermement la fiche en main et tirez pour la sortir de la prise. Réparez ou remplacez immédiatement tout cordon électrique usé ou endommagé. N’utilisez pas un cordon fissuré ou présentant des dommages dus aux frottements soit sur sa longueur ou aux extrémités. Lorsque vous éloignez votre réfrigérateur du mur, faites attention à ne pas le faire rouler sur le cordon d’alimentation afin de ne pas l’endommager. UTILISATION DE RALLONGES ÉLECTRIQUES Nous vous recommandons fortement de ne pas utiliser de rallonge électrique, à cause d’un danger de risques possibles de sécurité dans certaines conditions. Cependant, si vous devez absolument utiliser un cordon rallonge électrique, il est absolument requis que vous utilisiez un cordon rallonge trifilaire, avec mise à la terre, certifié UL (aux États-Unis) ou ACNOR (au Canada), avec prise et fiche à trois conducteurs, et à notation électrique de 15 ampères (minimum) et 120 volts. MISE AU REBUT APPROPRIÉE DE VOTRE ANCIEN RÉFRIGÉRATEUR AVERTISSEMENT Un enfant risque de suffoquer ou d’y être emprisonné. Démontez les portes du compartiment de réfrigération et du compartiment de congélation du réfrigérateur, avant mettre celui-ci au rebut. Le non-respect de cette recommandation peut entraîner l’enfermement d’un enfant qui peut entraîner la mort ou des lésions cérébrales. IMPORTANT: Les enfants pris au piège ou morts d’asphyxie sont toujours d’actualité. Les réfrigérateurs jetés ou abandonnés restent dangereux même si vous ne les laissez au rebut que pour « quelques jours ». Si vous voulez jeter votre ancien réfrigérateur, suivez les instructions suivantes pour empêcher les accidents. Avant de jeter votre ancien réfrigérateur ou congélateur: Ŷ Démontez les portes du compartiment de réfrigération et du compartiment de congélation. Ŷ Laissez les clayettes en place, pour éviter que des enfants puissent facilement grimper dans votre réfrigérateur. Fluides frigorigènes Les appareils réfrigérants contiennent des fluides frigorigènes qui conformément à la législation fédérale doivent être retirés avant la mise au rebut de l’appareil. Si vous mettez au rebut un ancien réfrigérateur contenant des fluides frigorigènes, vérifiez la procédure à suivre auprès de la compagnie responsable de l’élimination. LISEZ ET SUIVEZ SOIGNEUSEMENT CES MESURES DE SÉCURITÉ. CONSERVEZ CES INSTRUCTIONS 7 Temperature Controls Built-In Refrigerators Non-Dispenser Models Dispenser Models Preset Settings: Allow 24 hours to reach these preset temperatures. Temperature controls The temperature display shows the actual temperature of the freezer and fresh food compartments. The actual temperature will vary from the set temperature based on factors such as door opening, amount of food, defrost cycling and room temperature. NOTE: Frequent door openings or door left open for periods of time may increase the internal temperature of the freezer and fresh food compartments temporarily. To turn off the cooling system in both the freezer and fresh food compartments, press either (+) pad until both displays show OFF. To turn the cooling system on, press either (-) pad. The preset temperatures of 0°F and 37°F will appear in the display. To check the current temperature setting for the fresh food or freezer compartment, press the (+) or (-) pad once. After 5 seconds, the display will return to the actual temperature. To change the temperature settings, press the (+) or (-) pads to desired temperature set point for fresh food and freezer separately. Allow 24 hours for the refrigerator to reach the temperature you have set. Temperature Ranges Low High 34°F 42°F 1°C 5°C Fresh Food -6°F 4°F Freezer -21°C -15°C NOTE: Setting the controls to OFF stops cooling, but does not shut off electrical power to the refrigerator. Door alarm To turn the Door Alarm feature on, press DOOR ALARM once. The ACTIVE light will come on. To turn it off, press it again. On models with a dispenser, the Door Alarm feature is located on the dispenser panel on the front of the freezer door. WiFi Connect 8 Pust this button to activate Monogram Connect. See page 18 for more information or go to www.monogram.com/connect to download the App. When the DOOR ALARM is active, the alarm will flash and beep if you keep the door open for more than 2 minutes. Water Filter Cartridge Built-In Refrigerators Water filter Water filter cartridge The water filter cartridge is located behind the cartridge top access panel. When to replace the filter On dispenser models, there is a replacement indicator light for the water filter cartridge on the dispenser. On non-dispenser models, the replacement indicator is located on the temperature control panel. This light will turn orange to tell you that you need to replace the filter soon. The filter cartridge should be replaced when the replacement indicator light turns red or if the flow of water to the dispenser or icemaker decreases. Removing the filter cartridge If you are replacing the cartridge, first remove the old one by slowly turning it to the left. Do not pull down on the cartridge. A small amount of water may drip down. NOTE: To reduce the risk associated with property damage due to water leakage, read and follow instructions before installation and use of this system. Installation and use MUST comply with all state and local plumbing codes. Installing the filter cartridge 1 Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately after installation. 2 Line up the arrow on the cartridge and the cartridge holder. Place the top of the new cartridge up inside the holder. Do not push it up into the holder. Cartridge Holder 3 Slowly turn it to the right until the filter cartridge stops. DO NOT OVERTIGHTEN. As you turn the cartridge, it will automatically raise itself into position. The cartridge will move about 1/2 turn. 4 On dispenser models, run water from the dispenser for 1-1/2 gallons (about 3 minutes) to clear the system and prevent sputtering. 5 Press and hold the RESET WATER FILTER pad, located on the dispenser or temperature control panel depending on the model, for three seconds to clear the red or amber light. NOTE: A newly installed water filter cartridge may cause water to spurt into the icemaker. Filter bypass plug You must use the filter bypass plug when a replacement filter cartridge is not available. The icemaker will not operate without the filter or filter bypass plug. Filter Bypass Plug SmartWater )RUWKHPD[LPXPEHQH¿WRI\RXU¿OWUDWLRQV\VWHP*($SSOLDQFHVUHFRPPHQGVWKHXVHRI*($SSOLDQFHVEUDQGHG¿OWHUVRQO\8VLQJ*($SSOLDQFHVEUDQGHG¿OWHUVLQ*($SSOLDQFHV+RWSRLQWDQG 0RQRJUDPUHIULJHUDWRUVSURYLGHVRSWLPDOSHUIRUPDQFHDQGUHOLDELOLW\*($SSOLDQFHV¿OWHUVPHHWULJRURXVLQGXVWU\16)VWDQGDUGVIRUVDIHW\DQGTXDOLW\WKDWDUHLPSRUWDQWIRUSURGXFWVWKDWDUH¿OWHULQJ\RXU ZDWHU*($SSOLDQFHVKDVQRWTXDOL¿HGQRQ*($SSOLDQFHVEUDQGHG¿OWHUVIRUXVHLQ*($SSOLDQFHV DQG+RWSRLQWUHIULJHUDWRUVDQGWKHUHLVQRDVVXUDQFHWKDWQRQ*($SSOLDQFHVEUDQGHG¿OWHUVPHHW*( Appliances standards for quality, performance and reliability. ,I\RXKDYHTXHVWLRQVRUWRRUGHUDGGLWLRQDO¿OWHUFDUWULGJHVYLVLWRXUZHEVLWHDWZZZJHZDWHU¿OWHUVFRPRUFDOO*($SSOLDQFHV3DUWVDQG$FFHVVRULHV&XVWRPHUVLQ&DQDGD FDOO 9 Ice & Water Dispenser (on some models) Built-In Refrigerators Dispenser with glass-touch controls How it Works The electronic controls on the dispenser are truly interactive. The control panel is equipped with a proximity sensor that causes the panel to light up as you approach the dispenser (approx. 2 inches). To make a selection, simply touch the graphic for the feature you want, and the halo for that feature will light up. When you walk away from the refrigerator, the lighted graphics switch off automatically. Spill Shelf How to Use To dispense water or ice: select WATER , CUBED ICE or CRUSHED ICE . Then press the glass gently against the top of the dispenser cradle. The spill shelf is not self-draining. To reduce water spotting, the shelf and its grille should be cleaned regularly. If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser cradle for at least two minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first gallon of water. CAUTION Never put fingers or any other objects into the ice crusher discharge opening. ATTENTION Ne mettez jamais les doigts ou d’autres objets dans l’ouverture du distributeur. 10 Locking the Dispenser: Touch CONTROL LOCK for 3 seconds to lock the dispenser and control pad. To unlock, touch it again for 3 seconds. Dispenser Light: This feature turns the light on and off. The light also comes on when the dispenser cradle is pressed. If this light burns out, contact factory service. Door Alarm: To turn the Door Alarm feature on, touch DOOR ALARM once. To turn it off, press it again. When the DOOR ALARM is active, the alarm will flash and beep if you keep the door open for more than 2 minutes. Ice & Water Dispenser (on some models) Built-In Refrigerators Ice storage bin To remove: Lift up the access door to reach the icemaker. Set the icemaker power switch to the OFF position. With the access door closed, support the storage bin at the bottom while slightly lifting. Pull bin straight out. To replace: Slide the bin back until the tab on the bin locks into the slot on the shelf. If the bin does not go all the way back, remove it and rotate the drive mechanism 1/4 turn. Then push the bin back again. Important facts about your ice & water dispenser Access Door Ice Storage Bin Rotate Drive Mechanism • Do not add ice from trays or bags to the storage bin. It may not crush or dispense well. • After crushed ice is dispensed, some water may drip from the chute as small particles of ice melt. • Avoid overfilling glass with ice and use of narrow or extra-tall glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute, push it through with a wooden spoon. • Sometimes a mound of ice chips will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly. The ice chips will eventually evaporate. • Beverages and foods should not be quickchilled in the ice storage bin. Cans, bottles or food packages in the storage bin may cause the icemaker or auger to jam. • Dispensed water is not ice cold. For colder water, simply add crushed ice or cubes before dispensing water. • To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening. • Some crushed ice may be dispensed even though you selected CUBES. This happens occasionally when a few cubes accidentally get directed to the crusher. • The first glass of water dispensed may be warmer than the following ones. This is normal. • To eliminate drips on the spill shelf, tilt the glass in slightly when dispensing water. 11 Automatic Icemaker Built-In Refrigerators Automatic icemaker CAUTION Avoid contact with the moving parts of the ejector mechanism, or with the heating element (located on the bottom of the icemaker) that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in. ATTENTION Évitez tout contact avec les pièces mobiles du mécanisme d’éjection ou l’élément chauffant (situé dans le bas de la machine à glaçons) qui libère les cubes. Ne placez pas les doigts ou les mains sur le mécanisme de production de glace automatique lorsque le réfrigérateur est branché dans la prise électrique. A newly-installed refrigerator may take 12–24 hours to begin making ice. The icemaker will produce seven cubes per cycle—approximately 15 cycles in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions. If the refrigerator is operated before the water connection is made to the icemaker, set the power switch to OFF. 12 Icemaker Power Switch Feeler Arm When the refrigerator has been connected to the water supply, set the power switch to ON. Throw away the first full bucket of ice. Be sure nothing interferes with the sweep of the feeler arm. When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. It is normal for several cubes to be joined together. If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink. NOTE: Icemaker works best between 40 and 120 PSI home water pressure. Climate Control Drawer Built-In Refrigerators Climate Control drawer How it Works The Climate Control feature is a system of dampers, a fan, and a temperature thermistor. The Climate Control drawer can be used to chill items quickly, thaw foods quickly or store items at their optimum temperatures. The drawer is tightly sealed to prevent the drawer’s temperature from causing temperature fluctuations in the rest of the refrigerator. SELECT TEMP—Use this feature to store items at their optimum temperatures. The CITRUS setting will maintain a drawer temperature of 39–47°F. The PRODUCE setting will maintain the drawer temperature at 31–38°F. The MEAT setting will maintain the drawer temperature at 27–37°F. EXPRESS THAW—This feature thaws items in hours rather than days. Food is gently thawed in a cool environment by circulating air throughout the drawer. Temperature is maintained in the drawer by cycling a small heater off and on as needed. Once the thaw cycle is complete, the pan will automatically adjust to a temperature of 27–37°F to store the food at its optimum temperature. NOTE: When the controls on the Climate Control drawer are turned off, the drawer will maintain temperatures at 42-48°. EXPRESS CHILL—This feature can be used to cool items in minutes, rather than hours. Extra cool air is circulated throughout the drawer. Once the cycle is complete, the drawer will revert to the OFF mode. How to Use 1 Empty the drawer. Place the items in the drawer. 2 Select the Express Thaw,™ Express Chill™ or Select Temp™ pad. The display will come on. Press the pad until the light appears next to the desired setting. Use the chart on the next page to determine the best setting. • To stop a feature before it is finished, press that feature’s pad until no options are selected and the display is off. • The displayed actual temperature of the Climate Control drawer may vary slightly from the SET temperature based on usage and operation environment. NOTE: For food safety reasons, it is recommended that foods be wrapped in plastic wrap when using Express Thaw™. This will help contain meat juices and improve thawing performance. • During Express Thaw™ and Express Chill,™ the display on the controls will count down the time remaining in the cycle. • After the Express Thaw™ cycle is complete, the drawer will reset to the MEAT setting (27–37°F) to help preserve thawed items until they are used. Express Thaw™ Express Chill™ 13 Climate Control Drawer Built-In Refrigerators Climate Control chart NOTE: Results may vary depending on packaging, starting temperature and other food traits. &LWUXV6HWWLQJ ±) • Oranges, Lemons, Limes, Pineapple, Cantaloupe • Beans, Cucumbers, Tomatoes, Peppers, Eggplant, Squash 3URGXFH6HWWLQJ ±) • Strawberries, Raspberries, Kiwifruit, Pears, Cherries, Blackberries, Grapes, Plums, Nectarines, Apples • Asparagus, Broccoli, Corn, Mushrooms, Spinach, Cauliflower, Kale, Green Onions, Beets, Onions 0HDW6HWWLQJ ±) • Raw Meat, Fish and Poultry Control lock 14 15 Minutes • 1 Beverage Can (12 oz) • 2 Small Juice Boxes (6–8 oz each) /EV KRXUV • Individually Wrapped Filet Mignon (0.5 lb) • Hamburger Patties (0.5 lb) 0LQXWHV • Wine (750 ml bottle) • 2 to 6 Beverage Cans (12 oz each) • 2 Plastic 20 oz Bottles of Beverage • 4 to 6 Small Juice Boxes (6–8 oz each) • 3 Foil Juice Packets /EV KRXUV • Chicken Breasts (1.5 lbs) • Ground Beef (1.5 lbs) • Steak (1.5 lbs) 45 Minutes • 2 Liter of Beverage • 1/2 Gallon of Juice • Gelatin—1 package Control Lock Press and hold this pad for 3 seconds to lock the settings for the Climate Control drawer. To unlock, press and hold for another 3 seconds. /EV KRXUV • Chicken Breasts (3.0 lbs) • Ground Beef (3.0 lbs) • Steak (3.0 lbs) Storage Pans and Climate Control Drawer Built-In Refrigerators Sealed deli pan Use the Sealed Deli Pan for the convenient storage of lunch meats and cheese, hors d’oeuvres, spreads and snacks. Excess water that may accumulate in the bottom of the drawers should be emptied and the drawers wiped dry. Sealed produce pans The top pan is designed to provide constant high humidity levels. Make sure the drawers are closed completely to maintain the correct humidity level. Excess water that may accumulate in the bottom of the drawers should be emptied and the drawers wiped dry. Drawer and pan removal To remove a drawer or pan: 1. Pull the pan out to the stop position. 2. Lift the front of the pan up and out of the wire holder. 3. Lift the back of the pan up and out. To replace a pan: 1. Place the back of the pan in the wire holder, making sure the wire holder fits into the grooves on the back of the pan. 2. Lower the front of the pan into the wire holder. 3. Press firmly on the top of the pan to snap it into the wire holder. 15 Lighted Drawer Cover and Shelves Built-In Refrigerators Lighted vegetable drawer shelf The lighted vegetable drawer shelf provides lighting for the lower compartments. The lights are recessed into the shelf to illuminate the drawers below. Water Tank Cover To remove shelf: 1. Remove the top drawer (see Drawer and pan removal section). 2. Push down gently on the back center of the climate control drawer top surface to release the bottom of the water tank cover. Pull out and down to remove the water tank cover and expose the wire harness. Climate Control Drawer Top Surface 3. Lift the shelf and carefully pull forward to expose the wires. 4. Unplug the shelf and carefully remove it from the refrigerator. To replace shelf: 1. Carefully set the shelf onto the side rails, leaving the plug exposed. Lighted Vegetable Drawer Shelf Water Tank Cover 2. Plug the shelf into the refrigerator. 3. Carefully slide the shelf into place. 4. Insert the water tank cover top first so that it goes up behind the gasket hanging down from the vegetable drawer shelf. Gently push the bottom of the water tank cover until the bottom snaps into the the top of the Climate Control Drawer cover. 5. Replace the drawer (see Drawer and pan removal section). How to rearrange your shelves Tempered glass shelves in the fresh food compartment and wire shelves in the freezer compartment are adjustable, enabling you to make efficient shelf arrangements to fit your family’s food storage needs. To replace shelves: To remove shelves: CAUTION Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks. Tilt shelf up at front, then lift it up and out of tracks on rear wall of refrigerator. Select desired shelf height. With shelf front raised slightly, engage top lugs in tracks at rear of cabinet. Then lower front of shelf until it locks into position. ATTENTION Ne nettoyez pas les clayettes ou 16 les couvercles en verre avec de l’eau tiède quand ceux-ci sont froids. Les clayettes et couvercles en verre peuvent se casser s’ils sont exposés à des changements soudains de température ou si vous les cognez ou les faites tomber. Le verre trempé est conçu pour se briser en petits morceaux en cas de casse. Bins and Freezer Baskets Built-In Refrigerators Door bins All door bins, except for the deep gallon door bin, are adjustable using one of 2 tabs on each end of the bin. They can be moved up and down to many different positions to meet your storage needs. The deep gallon door bin can be removed for cleaning. Adjustable Door Bin To remove any bin: Lift the bin up and slide it toward you. Freezer baskets Gallon Door Bin Wire slide-out freezer baskets can be pulled out for easy access to frozen foods. To remove: Pull basket out. Lift the front of the basket up and then take it out. 17 WiFi Connect Built-In Refrigerators WiFi Connect Monogram WiFi Connect (for customers in the United States): Monogram WiFi Connect Enabled* Your refrigerator is Monogram WiFi Connect Enabled. A WiFi communication card is built into the product allowing it to communicate with your Smart Phone for remote monitoring, control, and notifications. Please visit www.monogram.com/connect to learn more about connected appliance features, and to learn what connected appliance App’s will work with your Smart Phone. WiFi Connectivity: For assistance with the appliance or the network connectivity (for models that are WiFi enable), please call 1-800-220-6899. REGULATORY INFORMATION FCC/IC Compliance Statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/television technician for help. Labelling: Changes or modifications to this unit not expressly approved by the manufacturer could void the user’s authority to operate the equipment. ConnectPlus module only (or similar communication module) RF Exposure - This device is only authorized for use in a mobile application. At least 20 cm of separation distance between the ConnectPlus device and the user’s body must be maintained at all times. *Select Models Only 18 Care and Cleaning Built-In Refrigerators Cleaning outside The dispenser spill shelf and the area beneath it should be cleaned periodically with a mild liquid dish detergent. Do not wipe the refrigerator with a soiled dish cloth or wet towel. These may leave a residue that can damage the finish. Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and damage the finish. Dispenser cradle—Before cleaning, lock the dispenser by touching CONTROL LOCK for 3 seconds to prevent activating the dispenser. Clean with warm water and a mild liquid dish detergent. Rinse thoroughly and wipe dry. Unlock the dispenser by touching CONTROL LOCK for 3 seconds. Stainless steel—Regularly clean and polish the stainless steel door panels and handles (on some models) with a commercially available stainless steel cleaner such as Stainless Steel Magic™ to preserve and protect the fine finish. Stainless Steel Magic and the Monogram polishing cloth are available through GE Appliances Parts and Accessories, 877.959-8688, or monogram. com. For Stainless Steel Magic, order part number WX10X15. For Monogram polishing cloth, order part number WX72X10001. Do not use chemical cleaners to clean the dispenser or any part of the dispenser. Door handles and trim—Clean with a cloth dampened with soapy water. Dry with a soft cloth. Keep the outside clean. Wipe with a clean cloth lightly dampened with mild liquid dish detergent. Dry with a clean, soft cloth. Cleaning inside To help prevent odors. leave an open box of baking soda in the unit. Turn off power at the circuit breaker or fuse box before cleaning. If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls. Use warm water and baking soda solution— about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Thoroughly rinse and wipe dry. Do not use appliance wax or polish on the stainless steel. Other parts of the refrigerator—including door gaskets, meat and vegetable drawers, ice storage bin and all plastic parts—can be cleaned the same way. After cleaning the door gaskets, apply a thin layer of petroleum jelly to the door gaskets sealing surface on the hinge side. This helps keep the gaskets from sticking and bending out of shape. Do not wash any plastic refrigerator parts in the dishwasher. Avoid cleaning cold glass shelves with hot water because the extreme temperature difference may cause them to break. Handle glass shelves carefully. Rough handling of tempered glass can cause it to shatter. 19 Care and Cleaning Built-In Refrigerators Using the Master Light switches This feature turns off the lights in the fresh food and freezer compartments. Grille Panel The switches are located behind the grille panel at the top of the refrigerator. Lift up the panel to access the switches. Fresh Food and Freezer Master Light Switches Refrigerator Lights There is LED lighting in the fresh food and freezer compartments. An authorized technician will need to replace the LED lights. 20 If this assembly needs to be replaced, call GE Appliances Service at1.800.432.2737 in the United States or 1.800.561.3344 in Canada. Care and Cleaning Built-In Refrigerators Preparing for vacation For long vacations or absences, remove food and shut off power to the refrigerator at the fuse box or circuit breaker. Clean the interior (see Cleaning Inside). Leave doors open. For shorter vacations, remove perishable foods and leave controls at regular settings. However, if the room temperature is expected to drop below 60°F (16°C), follow the same instructions as for long vacations. Set the icemaker power switch to the OFF position and be sure to shut off the water supply to the refrigerator. 21 The Problem Solver Built-In Refrigerators Questions? Use this problem solver! PROBLEM POSSIBLE CAUSE REFRIGERATOR DOES NOT OPERATE May be in defrost cycle when compressor does not operate for about 30 minutes. Temperature control set at OFF. If interior light is not on, refrigerator may not be plugged in at wall outlet. The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker. MOTOR OPERATES FOR LONG PERIODS OR CYCLES ON AND OFF FREQUENTLY (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.) Normal when refrigerator is first plugged in. Wait 24 hours for the refrigerator to completely cool down.The new variable speed compressor is designed to run for longer periods of time to optimize efficiency and noise. You may notice the compressor and/or fan speeds accelerate based upon door openings and/or increased food loads. You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures. Door left open or package holding door open. If either door is open for over 3 minutes, you may hear the fans come on in order to cool the light. Hot weather or frequent door openings. This is normal. Temperature controls set at the coldest setting. See Temperature Controls. OPERATING SOUNDS The variable speed compressor changes speeds and sounds may vary. Normal fan air flow—one fan blows cold air through the fresh food and freezer compartments—another fan cools the compressor motor. The fans change speeds in order to provide optimal cooling and energy savings. These NORMAL sounds will also be heard from time to time: – You may hear a whooshing or gurgling sound when the doors close. This is due to pressure equalizing within the refrigerator. – A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan. – The flow of refrigerant through the freezer cooling coils may make a gurgling noise like boiling water. – Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle. – You may hear cracking or popping sounds when the refrigerator is first plugged in or during/after the defrost cycle. This happens as the refrigerator cools to the correct temperature. – Electronic dampers click open and closed to provide optimal cooling and energy savings. – The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes). – The electronic control board may cause a clicking sound when relays activate to control refrigerator components. – Ice cubes dropping into the bin and water running in pipes is icemaker refills. – The icemaker water valve will buzz when the icemaker fills with water. 22 The Problem Solver Built-In Refrigerators Questions? Use this problem solver! PROBLEM POSSIBLE CAUSE DOOR NOT CLOSING PROPERLY Package may be holding door open. Check the door gasket; it may be out of position. Refrigerator is not level. See Installation Instructions. ACTUAL TEMPERATURE NOT EQUAL TO SET TEMPERATURE Refrigerator just plugged in. Allow 24 hours for system to stabilize. Door open for too long. Allow 24 hours for system to stabilize. Warm food added to refrigerator. Allow 24 hours for system to stabilize. Defrost cycle is in process. Allow 24 hours for system to stabilize. VIBRATION OR RATTLING(Slight vibration is normal.) Refrigerator may not be properly installed. FRESH FOOD OR FREEZER COMPARTMENT TOO WARM Temperature controls not set cold enough. See Temperature Controls. Warm weather or frequent door openings. Door left open for long time. Package may be holding door open. FROST OR ICE CRYSTALS ON FROZEN FOOD (Frost within package is normal.) Door left open or package holding door open. SLOW ICE CUBE FREEZING Door may have been left open. Too frequent or too long door openings. Freezer compartment is too warm. Set the freezer to a colder temperature. Packages may be holding door open. ICE HAS ODOR/ TASTE Old cubes need to be discarded. Ice storage bin needs to be emptied and washed. Unsealed packages in freezer and fresh food compartments may be transmitting odor/taste to ice. Keep open box of baking soda in refrigerator; replace every 3 months. Poor-tasting incoming water. Replace water filter. AUTOMATIC ICEMAKER DOES NOT WORK Icemaker power switch is in the OFF position. Water supply turned off or not connected. Freezer compartment too warm. Piled up cubes in storage bin may cause icemaker to shut off too soon. Level cubes in bin. MOISTURE FORMS ON CABINET SURFACE BETWEEN THE DOORS Not unusual during periods of high humidity. Wipe surface dry. Controlling humidity and temperature in the kitchen with air conditioning will eliminate this condition. 23 The Problem Solver Built-In Refrigerators Questions? Use this problem solver! PROBLEM POSSIBLE CAUSE MOISTURE COLLECTS INSIDE Too frequent or long door openings. In humid weather, air carries moisture into refrigerator when doors are opened. Controlling humidity and temperature in the kitchen with air conditioning will eliminate this condition. REFRIGERATOR HAS ODOR Foods with strong odors should be tightly covered. Check for spoiled food. Interior needs cleaning. See Care and Cleaning. Keep open box of baking soda in refrigerator; replace every 3 months. INTERIOR LIGHT DOES NOT WORK No power at outlet. SMALL OR HOLLOW CUBES Water filter clogged. Replace the filter or use the filter bypass plug. Master Light switch is in the OFF position. Check for a connection to a Reverse Osmosis water system. If an RO is connected, remove the water filter and install the original bypass plug that came with the unit. WATER ON THE FLOOR If you use an extra tall glass or pitcher, or overfill a glass or pitcher, you may be jamming the cubes in the funnel chute. They can fuse inside the chute and drop out later, leaving water or ice on the floor. UNEVEN SPACING OR GAPS BETWEEN DOORS AND KITCHEN CABINET Kitchen cabinets are not level or square. Call the installer or cabinetmaker. POOR DOOR ALIGNMENT OR ONE DOOR HIGHER THAN THE OTHER Refrigerator is not level. See Attention Installer Instructions. WATER HAS POOR TASTE OR ODOR Water dispenser has not been used for a long time. Dispense water until all water in system is replenished. WATER IN FIRST GLASS IS WARM Normal when refrigerator is first installed. Wait 24 hours for the refrigerator to completely cool down. Fresh food door needs adjusting. See Installation Instructions. Water dispenser has not been used for a long time. Dispense water until all water in system is replenished. Water system has been drained. Allow several hours for replenished supply to chill. 24 The Problem Solver Built-In Refrigerators Questions? Use this problem solver! PROBLEM POSSIBLE CAUSE WATER DISPENSER DOES NOT WORK Water supply line turned off, restricted or not connected. Call your installer for proper water supply line connection. Water filter clogged. Replace the filter or use the filter bypass plug. The CONTROL LOCK on the dispenser has been activated. To unlock the dispenser, touch CONTROL LOCK for 3 seconds. Air may be trapped in system. Press the dispenser arm for at least 2 minutes. ICE DISPENSER DOES NOT WORK Ice bin improperly installed. See Ice storage bin. Icemaker turned off or water supply turned off. Turn on icemaker or water supply. Ice cubes are frozen to the icemaker feeler arm. Remove cubes. Irregular ice clumps in storage bin. Break up with fingertip pressure and discard remaining clumps. Freezer may be too warm. Adjust freezer control to a colder setting, one position at a time, until clumps do not form. Water filter clogged. Replace the filter or use the filter bypass plug. The CONTROL LOCK on the dispenser has been activated. To unlock the dispenser, touch CONTROL LOCK for 3 seconds. WATER SPURTING FROM DISPENSER Newly installed filter cartridge. Run water from the dispenser for 1 1/2 gallons (3 mins) . NO WATER OR ICE PRODUCTION Water supply line turned off, restricted or not connected. Call your installer for proper water supply line connection. Water filter clogged. Replace the filter or use the filter bypass plug. CUBED ICE WAS SELECTED BUT CRUSHED ICE WAS DISPENSED Last setting was CRUSHED ICE. A few cubes were left in the crusher from the previous setting. This is normal. FOOD IS NOT THAWING/ CHILLING IN CLIMATE CONTROL DRAWER Packaging. Increase time or re-package in plastic. SELECT TEMP FEATURE ON CLIMATE CONTROL DRAWER IS NOT WORKING Fresh Food temperature control is set at warmest setting. This is normal. In order to minimize energy usage, the Select Temp feature is disabled when the Fresh Food control is set at the warmest setting. CLIMATE CONTROL DRAWER CONTROLS DO NOT WORK Control Lock feature is active. Press and hold the CONTROL LOCK pad on the Climate Control drawer for 3 seconds. If continual crushed ice is dispensed while cubed ice is selected, adjust ice bin. See Ice storage bin. Wrong weight selected. Select a larger weight. Item with high fat content. Select a larger weight. 25 Performance Data Sheet SmartWater™ Filtration System—GE Appliances MWF Cartridge Performance Data Information &DSDFLW\*DOORQV /LWHUV 7KHFRQFHQWUDWLRQRIWKHFRQWDPLQDQWVWHVWHGIRUWKLV¿OWHULQZDWHUHQWHULQJWKHV\VWHPZDVUHGXFHG to a concentration less than or equal to the permissible limit for water leaving the system as speci¿HGLQ16)$16,6WDQGDUGDQG6WDQGDUG6\VWHPWHVWHGDQGFHUWL¿HGE\16),QWHUQDWLRQDO against NSF/ANSI Standard 42 and Standard 53. Please see geappliances.com for complete listing of the contaminants tested and the amounts reduced. The following pharmaceutical reduction claims have not been certified by NSF International or the state of California. Claims tested and verified by independent laboratory: Contaminant Reduction Average Influent NSF specified Challenge Concentration Avg % Reduction Average Product Water Concentration Max Permissible Product Water Concentration NSF Reduction Requirements NSF Test Report Atenolol Fluoxetine Ibuprofen Progesterone Trimethoprim 978 ng/L 907 ng/l 885 ng/L 1097 ng/L 415 ng/L N/A N/A N/A N/A N/A 99.5% 99.4% 94.1% 99.5% 99.5% 5.0 ng/L 5.4 ng/L 52.3 ng/L 5.0 ng/L 2.0 ng/L N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A J-00121587 J-00121587 J-00121588 J-00121589 J-00121587 Application Guidelines/Water Supply Parameters Service Flow Water Supply 0.5 gpm (21.9 lpm) Potable Water Water Pressure Water Temperature 40-120 psi (2.8-8.2 bar) 33°F-100°F (0.6°C-38°C) It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised. See Installation Manual for Warranty information. Note: While the testing was performed under standard laboratory conditions, actual performance may vary. Contaminant reduction testing is conducted every five years by certifying agency to maintain certification. Replacement Cartridge: MWF. For estimated costs of replacement elements please call 1.877.959.8688 or visit our website at www.geapplianceparts.com. WARNING To reduce the risk associated with ingestion of contaminants: • Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before and after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts. REPLACEMENT ELEMENT 26 Tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 in model GE Appliances MWF for the reduction of the claims specified on the performance data sheet. NOTICE To reduce the risk associated with property damage due to water leakage: • Read and follow use instructions before installation and use of this system. • Installation and use MUST comply with all state and local plumbing codes. • Do not install if water pressure exceeds 120 psi (8.2 bar). If your water pressure exceeds 80 psi, you must install a pressurelimiting valve. Contact a plumbing professional if you are uncertain how to check your water pressure. • Do not install where water hammer conditions may occur. If water hammer conditions exist you must install a water hammer arrester. Contact a plumbing professional if you are uncertain how to check for this condition. • Do not install on hot water supply lines. The maximum operating water temperature of this filter system is 100º F (38º C). • Protect filter from freezing. Drain filter when temperatures drop below 33ºF (0.6ºC). • The disposable filter cartridge should be replaced every 6 months at the rated capacity, or sooner if a noticeable reduction in flow rate occurs. Consumer Services Built-In Refrigerators With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE Appliances, we will be there. All you have to do is call! GE Appliances Answer Center In the USA: 800.626.2005 In-Home Repair Service In the USA: 800.432.2737 Whatever your question about any Monogram major appliance, GE Appliances Answer Center information service is available to help. Your call—and your question—will be answered promptly and courteously. Call the GE Appliances Answer Center Monday to Friday, 8 a.m. to 10 p.m. EST, and Saturday, 8 a.m. to 7. p.m. EST. OR Visit our Website at: monogram.com In Canada, call 1.877.994.5366. A GE Appliances consumer service professional will provide expert repair service, scheduled at a time that’s convenient for you. To schedule service, call Monday to Friday, 7 a.m. to 10 p.m. EST, or Saturday and Sunday, 8 a.m. to 6 p.m. EST. Many GE Appliances Consumer Service company-operated locations offer you service today or tomorrow, or at your convenience. Our factory-trained technicians know your appliance inside and out—so most repairs can be handled in just one visit. In Canada: 1.800.561.3344 In Canada: Monday to Friday, 7 a.m. to 8 p.m., and Saturday, 8 a.m. to 5 p.m. EDST. Service Contracts You can have the secure feeling that GE Appliances Consumer Service will still be there after your warranty expires. Purchase a GE Appliances contract while your warranty is still in effect and you’ll receive a substantial discount. With a multiple-year contract, you’re assured of future service at today’s prices. In the USA: 800.626.2224 In Canada: 1.800.290.9029 Parts and Accessories In the USA: 877.959.8688 In Canada: 1.800.661.1616 Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE Appliances parts system provides access to over 47,000 parts…and all GE Appliances Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted. Visit www.geappliances.com. User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. 27 Warranty Built-In Refrigerators YOUR MONOGRAM REFRIGERATOR WARRANTY Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty. WHAT IS COVERED From the Date of the Original Purchase LIMITED TWO-YEAR WARRANTY For two years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the refrigerator that fails because of a manufacturing defect. LIMITED FIVE-YEAR WARRANTY For five years from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect. LIMITED ADDITIONAL SIXTH- THROUGH TWELFTH-YEAR WARRANTY ON THE SEALED SYSTEM For the sixth through twelfth year from the date of the original purchase, we will provide, free of charge, replacement parts for any part of the sealed refrigerating system (the compressor, condenser, evaporator and all connecting tubing) that fails because of a manufacturing defect. You pay for the service trip to your home and for service labor charges. LIMITED THIRTY-DAY WARRANTY ON WATER FILTER CARTRIDGE Appliances (Water filter, if included) From the date of the original purchase we will provide, free of charge, replacement parts for any part of the water filter cartridge that fails because of a manufacturing defect. During this limited thirty-day warranty, we will also provide, free of charge, a replacement water filter cartridge. This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician’s travel costs to your home. All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care servicers during normal working hours. Should your appliance need service, during warranty period or beyond, in the USA call 800.432.2737. In Canada: 800.561.3344. Please have your serial number and model number available when calling for service. WHAT IS NOT COVERED • Service trips to your home to teach you how to use the product. • Replacement of house fuses or resetting of circuit breakers. • Damage to the product caused by accident, fire, floods or acts of God. • Failure of the product if it is used for other than its intended purpose or used commercially. • Damage caused after delivery. • Improper installation, delivery or maintenance. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, plumbing and other connecting facilities. • Replacement of the light bulbs, if included, or water filter cartridge, if included, other than as noted above. • Replacement of the water filter cartridge, if included, due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply. • Loss of food due to spoilage (in the USA only). • Incidental or consequential damage caused by possible defects with this appliance. • Product not accessible to provide required service. • Damage caused by a non-GE Appliances brand water filter. EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state/province to province. To know what your legal rights are in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney General. Warrantor in USA: GE Appliances 49-1000001-3 09-16 GEA Printed in the United States Warrantor in Canada: Mabe Canada Inc.