Perlick | CR24W-1-4L | Use and Care | Perlick CR24W-1-4L Use and Care

CR24
USE & CARE GUIDE
PERLICK COLLECTION 24” COLUMN REFRIGERATION
To prevent appliance damage and injury, read these instructions thoroughly
prior to operation.
FORM NO. Z2497
REV. B-02/20/2018
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
CONTENTS
3
Introduction
4
Touch-screen Controller Operation
4 Refrigerator
8 Freezer
10 Wine Reserve
13
Freezer Ambient Conditions
14
Stainless Steel/Surface Care
15
Adjusting the Wine Shelves
16
Filter Installation
17
Troubleshooting
19
Warranty
21
Contact Us
THANK YOU FOR CHOOSING PERLICK
Congratulations on the purchase of your Perlick home
appliance. Perlick’s innovative refrigeration product offering
gives you the professional performance and functionality
demanded in commercial kitchens and beyond. As a fifthgeneration, family-owned company, our appliances reflect the
quality and craftmanship that we demand in our own homes.
Perlick has been designing, engineering and manufacturing
award-winning products for the commercial food/beverage
service industry for over 100 years. Our award-winning
products are trusted by bars, restaurants, hotels and large
venues around the world because a Perlick is built to last. Your
Perlick home appliance is built with beauty and durability for
a lifetime of use. This use and care guide will show you how to
properly operate and care for your new Perlick product.
We dedicate a considerable amount of time ensuring each
and every one of our products provide you the highest level
of customer satisfaction. If, however, service is required at any
point, call Perlick at (800) 558-5592. For your own protection,
never return merchandise for credit without Perlick approval.
Perlick proudly offers the industry’s most comprehensive
product warranty (see page 19). Enjoy a three full year
warranty by registering your product at
www.perlick.com/RegisterMyPerlick. Be sure to register
your product immediately upon installation to receive the
warranty from installation date instead of shipment date. If left
blank, the date will revert back to shipment date. Thank you
again for selecting a Perlick home appliance for your home!
Need to order replacement filters for your CR24 Column
Refrigerator or Wine Reserve?
Contact your selling dealer or visit
perlick.com/residential to find a Perlick dealer near you.
2 | perlick.com/residential
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
INTRODUCTION
ABOUT THIS GUIDE
SAFETY PRECAUTIONS
This Use & Care Guide pertains to all Perlick CR24 Column
Refrigeration models.
Please take note of the following safety precautions prior to
using your Perlick CR24 column refrigerator, freezer or wine
reserve.
Keep this manual in a safe place for future reference. To better
serve you, record your product’s information below, as we will
request this information in the event you need assistance.
Model Number: ______________________________________
Serial Number: _______________________________________
Selling Dealer Name: __________________________________
Selling Dealer Phone Number: ___________________________
Sold Date: ___/___/______ Installation Date: ___/___/______
PRODUCT IDENTIFICATION PLATE
▪▪ Perlick column refrigeration is heavy. With a weight of up
to 550 lbs., it is imperitive that the unit is properly installed
and that the anti-tip brackets are fully engaged.
▪▪ Do not use or store flammable liquids (ie; gasoline) or
vapors near the appliance.
▪▪ Take special care to keep fingers away from pinch points
such as the hinges and gaps between the door and
cabinets. This can result in injury, especially to young
children.
▪▪ Unplug the refrigerator prior to cleaning or performing
technical service.
▪▪ In the event your unit needs repair, repair work must be
performed by a Perlick authorized servicer. Work done by
unauthorized individuals could potentially be dangerous
and will void the warranty.
Your product information can be found on the product’s
identification plate. The identification plate for CR24 column
refrigeration models is located on the sidewall behind the toe
kick plate. To access the indentification plate, simply remove
the toe kick plate (grill). The identification plate will be adhered
to the right sidewall.
perlick customer service (800)558-5592 | 3
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - REFRIGERATOR MODELS
REFRIGERATOR CONTROL OPERATION
The following instructions are for the touch-screen control in
Perlick column refrigerators (model CR24R). 11
13
12
14
Control shown fully illuminated below for illustration purposes only.
1
2
3
4
5
6
7
8
9
10
15
1
Wake Button
Using the Refrigerator Column Control
2
Temperature zone selection
3
Deli temperature setting
Upon door opening, the Wake button (1) outline will
illuminate. Once activated, the temperature zone selection
(2), temperature adjustment (7), temperature readout (8) and
settings (15) menu icons will illuminate.
4
Fish/Seafood temperature setting
5
Meat temperature setting
6
Fresh Produce temperature setting
7
Temperature adjustment (up and down in 1° increments)
8
Temperature readout
9
Light intensity adjustment
10
Humidity control adjustment
11
Fahrenheit temperature mode
12
Celsius temperature mode
13
Sabbath mode
14
QuickCool mode
15
Settings menu
4 | perlick.com/residential
Selecting a Temperature Zone
Perlick’s touch-screen controller is preset with recommended
temperature settings for various goods. Within these presets,
you have the ability to adjust the temperature in 1° increments
as you desire.
Press the temperature zone selection (2) icon to toggle through
the zones until desired zone is illuminated. Zone and preset
icon will illuminate to prompt you to store certain goods in that
particular zone as shown below:
Main Compartment
Deli Drawer Compartment
Middle Drawer Compartment
Tip-Out Produce Bin Compartment
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - REFRIGERATOR MODELS
Main Compartment
The main compartment of the refrigerator features two
full-width shelves and a split shelf that can be adjusted to
fit tall items. Because this is a common zone that doesn’t
store specific items, only the temperature adjustment (7)
and temperature readout (8) will illuminate - no specialty
temperature settings (Sp.) will appear.
Compartment
Sp.
Factory Setting
Temperature
Range
Main
N/A
38°F
34°F - 42°F
The main compartment of the
refrigerator will come set from
the factory to 38°F. To adjust the
temperature up or down, press the
temperature adjustment (7) arrows
until desired temperature is reflected
in the temperature readout (8).
Double keep indicates that minimum
or maximum temperature has been
reached. Temperature will flash twice
to indicate the new setting.
Top Drawer Compartment
The deli compartment (top drawer) of the refrigerator features
a two-tier design for storing and displaying charcuterie items
such as artisan meats and cheeses. When this zone is chosen,
the charcuterie (cheese) temperature setting (3), temperature
adjustment (7) and the temperature readout (8) will illuminate.
Compartment
Deli Drawer
Sp.
Factory Setting
Temperature
Range
33°F
32°F - 37°F
in the temperature readout (8).
Double beep indicates that the
minimum or maximum temperature
has been reached. Temperature will
flash twice to indicate new setting.
Middle Drawer Compartment
The middle drawer compartment of the refrigerator features
a full-width drawer designed for storing meat and seafood.
When this zone is chosen, the fish/seafood (fish) temperature
setting (4), meat (steak) temperature setting (5), temperature
adjustment (7) and temperature readout (8) will illuminate.
Compartment
Sp.
Factory Setting
Temperature
Range
Middle
33°F
32°F - 37°F
Middle
35°F
32°F - 37°F
The middle drawer compartment of
the refrigerator will come set from
the factory to 35°F (meat). If storing
fish or other types of seafood, press
the fish icon to bring the drawer to
the preset mode of 33°F.
As with the other compartments, you
have the ability to raise or lower the
temperature in 1°F increments. To
adjust the temperature up or down,
press the temperature adjustment (7)
arrows until desired temperature is
reflected in the temperature readout
(8). Double beep indicates that
minimum or maximum temperature
has been reached. Temperature will
flash twice to indicate new setting.
The two-tier charcuterie(deli) drawer
of the refrigerator will come set from
the factory at 33°F. To adjust the
temperature up or down, press the
temperature adjustment (7) arrows
until desire temperature is reflected
perlick customer service (800)558-5592 | 5
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - REFRIGERATOR MODELS
Bottom Drawer Compartment
Column Theatre Lighting
The bottom drawer compartment of the refrigerator features a
unique tip out bin design for storing fresh produce. When this
zone is chosen, the fresh produce (carrot) temperature setting
(6), temperature adjustment (7) and temperature readout (8)
will illuminate. In addition to temperature-related icons, the
humidity control adjustment (10) icon will also illuminate.
Perlick column refrigerators feature an impressive amount of
lighting for clear viewing and display of goods. Main lighting
runs vertically down the walls and horizontally across the ceiling
of the main compartment, deli drawer, meat/fish drawer and
tip-out produce bin.
Compartment
Tip-out
Produce Bin
Sp.
Factory Setting
Temperature
Range
35°F
32°F - 37°F
Changing from Fahrenheit to Celsius scale
The controller is factory set to Fahrenheit scale, but can easily
be changed to read Celsius in the settings menu.
Press the settings menu (15) icon
on the far right. This will illuminate
a cluster of four icons as shown to
the left. To display temperatures in
Celsius, press the Celsius readout (12)
icon.
As with the other compartments, you
have the ability to raise or lower the
temperature in 1°F increments. To
adjust the temperature up or down,
press the temperature adjustment (7)
arrows until desired temperature is
reflected in the temperature readout
(8).
Change will be reflected in the
temperature readout (8). The C will
be illuminated to signify the scale.
Sabbath Mode
The tip-out produce bin also features
a comprehensive humidity system
that delivers real moisture based
on your desired humidity levels.
This keeps produce such as leafy
greens fresher for longer. The
humidity is factory set to 80%, but
can be adjusted up and down in 10%
increments between 50% and 90%
by pressing the up or down arrows
in the humidity control adjustment
icon (10). The more bars that
illuminate, the higher the humidity
setting. Double beep indicates that
the minimum or maximum level has
been reached. Icons will flash twice to
indicate new setting.
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All Perlick column refrigeration models have Sabbath mode
capabilities. This allows the user to interact with the unit
without changing the amount of energy it is using. In this mode,
the interior lighting is turned off until user turns off Sabbath
mode.
Press the settings menu (15) icon on
the far right. This will illuminate a
cluster of four icons as shown to the
left. To activate Sabbath mode, press
the Sabbath mode icon.
Please note that, when in Sabbath
mode, the Sabbath mode (13) icon
will be the only icon that will be
illuminated (continuously) until user
presses the Sabbath mode icon to
turn the mode off.
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - REFRIGERATOR MODELS
Quick Cool (Shopping) Mode
The main compartment of the refrigerator can be set to Quick
Cool (shopping) mode to lower the temperature after loading a
large quantity of product to quickly bring them to the preferred
temperature.
Press the settings menu (15) icon
on the far right. This will illuminate
a cluster of four icons as shown
to the left. To activate Quick Cool
(shopping) mode, press the Quick
Cool (14) icon. This will activate the
mode and the Quick Cool (14) will
remain illuminated until the set point
is achieved.
Showroom Mode
Select Showroom mode for units that are being used solely
for display purposes. Showroom mode has the user interface
fully functional along with the cabinet lights, however, no
compressor, evaporator fans or condenser fans will operate.
13
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24
Press the settings menu (15) icon
on the far right. This will illuminate
a cluster of four icons as shown
to the left. A 5 key combination*,
including the Fahrenheit readout (11)
icon, Celsius readout (12) icon and
settings menu (15) icon, will activate
Showroom mode: F-C-F-C-Settings.
Upon activating showroom mode, the
temperature readout (7) with show
Sh each time the door is opened until
showroom mode is turned off.
To exit showroom mode, enter the 5
key combination.
*5 key combination must be
completed within 5 seconds to turn
showroom mode on and off.
perlick customer service (800)558-5592 | 7
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - FREEZER MODELS
FREEZER CONTROL OPERATION
The following instructions are for the touch-screen control in
Perlick column freezers (model CR24F). 5
7
6
8
Control shown fully illuminated below for illustration purposes only.
1
2
3
4
9
1
Wake Button
Using the Freezer Column Control
2
Temperature adjustment (up and down in Upon door opening, the Wake button (1) outline will illuminate.
Once activated, temperature adjustment (2), temperature
readout (3) and settings (9) menu icons will illuminate.
1° increments)
3
Temperature readout
4
Light intensity adjustment
5
Fahrenheit readout
6
Celsius readout
7
Sabbath mode
8
Quick cool mode
9
Settings menu
8 | perlick.com/residential
Freezer Temperature
The freezer is the same temperature throughout, so only the
temperature adjustment (2) and temperature readout (3) will
illuminate.
Compartment
Sp.
Factory Setting
Temperature
Range
All
N/A
0°F
-10°F - 10°F
The freezer will come set from
the factory to 0°F. To adjust the
temperature adjustment (2) arrows
until desired temperature is reflected
in the temperature readout (3).
Double beer indicates that minimum
or maximum temperature has been
reached. Temperature will flash twice
to indicate new setting.
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - FREEZER MODELS
Column Theatre Lighting
Please note that, when in Sabbath
mode, the Sabbath mode (7) icon
will be the only icon that will be
illuminated (continuously) until user
presses the Sabbath mode icon to
turn the mode off.
Perlick column freezers feature an impressive amount of lighting
for clear viewing and display of goods. White LED lighting runs
vertically down the walls and horizontally across the ceiling of
main compartment.
To adjust the brightness of the
lighting when the door is opened,
press the up and down arrows in the
light intensity adjustment icon (4).
Double beep indicates that minimum
or maximum level has been reached.
Icons will flash twice to indicate new
setting.
Quick Cool (Shopping) Mode
The main compartment of the freezer can be set to Quick Cool
(shopping) mode to lower the temperature after loading a
large quantity of product to quickly bring them to the preferred
temperature.
Press the settings menu (9) icon on
the far right. This will illuminate a
cluster of four icons as shown to the
left. To activate Quick Cool (shopping)
mode, press the Quick Cool (8) icon.
This will activate the mode and the
Quick Cool (8) will remain illuminated
until the set point is achieved.
Changing from Fahrenheit to Celsius scale
The controller is factory set to Fahrenheit scale, but can easily
be changed to read Celsius in the settings menu.
Press the settings menu (9) icon
on the far left. This will illuminate
a cluster of four icons as shown to
Showroom Mode
the left. To display temperatures in
Celsius, press the Celsius readout icon Select Showroom mode for units that are being used solely
for display purposes. Showroom mode has the user interface
(6).
fully functional along with the cabinet lights, however, no
Change will be reflected in the
compressor, evaporator fans or condenser fans will operate.
temperature readout (3). The C will
13
be illuminated to signify the scale.
Press the settings menu (9) icon
Sabbath Mode
All Perlick column refrigeration models have Sabbath mode
capabilities. This allows the user to interact with the unit
without changing the amount of energy it is using. In this mode,
the interior lighting is turned off until user turns off Sabbath
mode.
Press the settings menu (9) icon on
the far right. This will illuminate a
cluster of four icons as shown to the
left. To activate Sabbath mode, press
the Sabbath mode icon (7).
5
24
on the far right. This will illuminate
a cluster of four icons as shown
to the left. A 5 key combination*,
including the Fahrenheit readout (5)
icon, Celsius readout (6) icon and
settings menu (9) icon, will activate
Showroom mode: F-C-F-C-Settings.
Upon activating showroom mode, the
temperature readout (7) with show
Sh each time the door is opened until
showroom mode is turned off.
To exit showroom mode, enter the 5
key combination.
*5 key combination must be
completed within 5 seconds to turn
showroom mode on and off.
perlick customer service (800)558-5592 | 9
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - WINE MODELS
WINE RESERVE CONTROL OPERATION
8
The following instructions are for the touch-screen control in
Perlick column wine reserves (model CR24W and CR24D). 11
13
12
14
Control shown fully illuminated below for illustration purposes only.
1
2
3
4
5
6
7
9
10
15
1
Wake Button
Using the Wine Column Control
2
Temperature zone selection (Dual-zone models)
3
White wine temperature setting
Upon door opening, the Wake button (1) outline will
illuminate. Once activated, the temperature zone selection
(2), temperature adjustment (7), temperature readout (8) and
settings (15) menu icons will illuminate.
4
Red wine temperature setting
5
Cellar temperature setting
6
Temperature adjustment (up and down in
1° increments)
7
Temperature readout
8
Light adjustment (door open)
9
Light adjustment (door closed)
10
Light intensity adjustment
11
Fahrenheit temperature mode
12
Celsius temperature mode
13
Sabbath mode
14
QuickCool mode
15
Settings menu
10 | perlick.com/residential
Selecting a Temperature Zone
Perlick’s touch-screen controller is preset with recommended
temperature settings for white wine, red wine and cellaring.
Within the presets, you have the ability to adjust the
temperature in 1° increments as you desire. Because single
zone models (CR24W) are one temperature throughout, there
is no zone selection. On dual zone models (CR24D), press the
temperature zone selection (2) icon to toggle through the zones
until desired zone is illuminated. Single zone models come
factory set to 50°F. Dual zone models come factory set to 60°F
in the top zone and 50°F in the bottom zone.
Top Zone
Bottom Zone
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - WINE MODELS
Storing White Wine
To adjust the temperature up
or down, press the temperature
adjustment (6) arrows until desired
temperature is reflected in the
temperature readout (7). Double
beep indicates that minimum or
maximum temperature has been
reached. Temperature will flash twice
to indicate new setting.
Perlick wine columns are preset with expert-recommended
temperature settings for white wine. To set a zone in dual zone
models to this preset, touch the temperature zone selection
icon (2) to illuminate the zone you’d like to set to white wine
temperature, then choose the white wine temperature setting
icon (3) to set. For single zone models, simply choose the white
wine temperature setting icon (3).
Compartment
Sp.
Any
Factory Setting
Temperature
Range
50°F
40°F - 68°F
To adjust the temperature up
or down, press the temperature
adjustment (6) arrows until desired
temperature is reflected in the
temperature readout (7). Double
beep indicates that minimum or
maximum temperature has been
reached. Temperature will flash twice
to indicate new setting.
Storing Red Wine
Perlick wine columns are preset with expert-recommended
temperature settings for red wine. To set a zone in dual zone
models to this preset, touch the temperature zone selection
icon (2) to illuminate the zone you’d like to set to red wine
temperature, then choose the red wine temperature setting
icon (4) to set. For single zone models, simply choose the red
wine temperature setting icon (4).
Compartment
Any
Sp.
Factory Setting
Temperature
Range
60°F
40°F - 68°F
Cellaring Wine
Perlick wine columns are preset with expert-recommended
temperature settings for cellaring (long-term storage) wine.
By choosing the cellar mode, the entire cabinet will default to
55°F for long-term storage. For dual zone models, touch the
temperature zone selection icon (2) to illuminate, then choose
the Cellar temperature setting icon (5) to set. For single zone
models, simply choose the Cellar temperature icon (5).
Compartment
Any
Sp.
Factory Setting
Temperature
Range
55°F
40°F - 68°F
To adjust the temperature up
or down, press the temperature
adjustment (6) arrows until desired
temperature is reflected in the
temperature readout (7). Double
beep indicates that minimum or
maximum temperature has been
reached. Temperature will flash twice
to indicate new setting.
perlick customer service (800)558-5592 | 11
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - WINE MODELS
Column Theatre Lighting
Changing from Fahrenheit to Celsius scale
Perlick column wine reserves feature an impressive amount
of lighting for clear viewing and display of wine bottles. Door
open white LED lighting runs vertically down the walls and
horizontally across the ceiling of each compartment. Door
closed (display) lighting can be changed from white to blue
(blue will only illuminate the side walls.)
The controller is factory set to Fahrenheit scale, but can easily
be changed to read Celsius in the settings menu.
Wine models are factory set to white
lighting. To adjust the brightness of
the lighting when the door is opened,
press the up and down arrows in the
light intensity adjustment icon (4).
Press the settings menu (15) icon
on the far right. This will illuminate
a cluster of four icons as shown to
the left. To display temperatures in
Celsius, press the Celsius readout icon
(12).
Change will be reflected in the
temperature readout (7). The C will
be illuminated to signify the scale.
Quick Cool (Shopping) Mode
To change to blue lighting, continue
pressing the arrows until the control
turns blue in color (blue light only
illuminates when the door is closed.)
To return to white lighting, continue
pressing the arrows until controls
illuminate white. Icons will flash twice
to indicate new setting.
Lighting adjustments can be made
separately for when the door is
opened and closed. Select the light
adjustment (door open) icon (8) to
change the intensity of the light when
the door is opened. Select the light
adjustment (door closed) icon (9) to
change the intensity or color of the
light when the door is closed. Please
note that when the door is open, the
lights will automatically go back to
white for visibility.
12 | perlick.com/residential
The wine column can be set to Quick Cool (shopping) mode to
lower the temperature after loading a large quantity of product
to quickly bring them to the preferred temperature.
Press the settings menu (15) icon
on the far right. This will illuminate
a cluster of four icons as shown
to the left. To activate Quick Cool
(shopping) mode, press the Quick
Cool (14) icon. This will activate the
mode and the Quick Cool (14) will
remain illuminated until the set point
is achieved.
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TOUCH-SCREEN CONTROL OPERATION - WINE
FREEZER AMBIENT CONDITIONS
Showroom Mode
Ambient Conditions
Select Showroom mode for units that are being used solely
for display purposes. Showroom mode has the user interface
fully functional along with the cabinet lights, however, no
compressor, evaporator fans or condenser fans will operate.
For units installed in areas with changing ambient conditions,
please take note of the table below. In extreme conditions that
exceed those listed below, condensation may start to form on
the front face of the cabinet.
13
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Press the settings menu (15) icon
on the far right. This will illuminate
a cluster of four icons as shown
to the left. A 5 key combination*,
including the Fahrenheit readout (11)
icon, Celsius readout (12) icon and
settings menu (15) icon, will activate
Showroom mode: F-C-F-C-Settings.
Upon activating showroom mode, the
temperature readout (7) will show Sh
each time the door is opened until
showroom mode is turned off. Condensation will subside as conditions return to levels below
those shown in the table.
Ambient (F°)
Relative Humidity (%)
70°
80%
80°
78%
90°
75%
To exit showroom mode, enter the 5
key combination.
*5 key combination must be
completed within 5 seconds to turn
showroom mode on and off.
perlick customer service (800)558-5592 | 13
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
SURFACE CARE AND CLEANING
STAINLESS STEEL CARE AND CLEANING
frequently to avoid build-up of hard, stubborn stains.
Stainless steel is a “passive” metal because it contains other
metals like Chromium, Nickel and Manganese that stablize the
atoms. Chromium provides an invisible film that covers the steel
surface, acting as a shield agent against corrosion. As long as
the film is intact and not contaminated, the metal is passive and
stainless. If the passive film of stainless steel has been broken,
the surface can start to corrode or rust.
Stainless Steel Exterior Door Cleaning
Three materials or processes can break down stainless steel’s
passive layer, allowing corrosion to occur.
▪▪ Mechanical Abrasion This refers to items that will scratch
stainless steel surfaces. Steed pads, wire brushes and
scrapers are prime examples.
▪▪ Water Water that comes out of the faucet in varying
degrees of hardness. Hard water may leave spots. When
allowed to sit, these deposits will break down the passive
Chromium layer and rust stainless steel. Other deposits
from food preparation must be promptly removed with an
appropriate cleaning agent.
Keep exterior stainless steel surface pristine by wiping the
door with a damp microfiber cloth, followed by a dry polishing
chamois. Always follow the grain direction when cleaning.
SLATE METALLIC SURFACE CARE AND CLEANING
Perlick’s slate metallic surface is finished with powder coat.
When properly cared for, powder coating provides a durable,
uniform finish that is resistant to scuffing, scratching and
staining.
The following surfaces are slate metallic (see yellow outlines
below for locations):
▪▪ Refrigerator Models Drawers, Tip Out Bin, Door Bins
▪▪ Freezer Models Drawer Bins, Door Bins
▪▪ Wine Models Wine Shelf Fronts
▪▪ Chlorides Chlorides are found everywhere. They are
in water, food and table salt. Household and industrial
cleaners are the worst offenders.
Preventing Stainless Steel Rust
Use non-abrasive tools to clean stainless steel surfaces. Soft
cloths and plastic scouring pads will not harm the steel’s passive
layer.
Clean with polish lines. Some stainless steels have visible
polishing lines or “grain”. When visible lines are present, always
scrub in a motion parallel to the lines. When the grain cannot
be seen, polish in a consistent straight pattern - not in a circular
motion.
Use alkaline, alkaline chlorinated or non-chloride containing
cleaners. While many traditional cleaners are loaded with
chlorides, the industry is providing an ever-increasing choice of
non-chloride cleaners. If you are not sure of chloride content
in the cleaner being used, contact your cleaner supplier. If you
present cleaner contains chloride, ask your supplier for an
alternative. Avoid cleaners containing quaternary salt; it also
can attack stainless steel and cause pitting and/or rusting. Clean
14 | perlick.com/residential
To clean the slate metallic surface:
1. Carefully remove any loose debris with a damp sponge.
2. Use a soft cloth and a mild household detergent solution to
remove deposits.
3. Wipe area with soft cloth and clean water. Dry thoroughly.
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
ADJUSTING THE WINE SHELVES
WINE SHELVING
Prior to making shelf adjustments, clear the shelf of product.
Shelf must be empty prior to changing its position.
TO REMOVE WINE SHELVES
TO INSTALL WINE SHELVES
perlick customer service (800)558-5592 | 15
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
INSTALLING FILTERS
CARBON AIR FILTERS
ETHYLENE FILTERS
Carbon air filters should be placed in the holder in the
perforated panel located in the top-rear of the cabinet (A).
Ethylene filters should be placed in the holder in top of the tipout produce bin (B).
NOTE: When installing carbon air filter in wine units, the top
rack will need to be removed to access the perforated panel.
1. Remove the filter from the plastic bag before installing into
the unit. Take care not to open or puncture the tyvek bag in the
casing.
1. Remove the filter from the plastic bag before installing into
the unit. Take care not to open or puncture the tyvek bag in the
casing.
2. Open the tip-out bin to access filter housing located on the
top of the bin.
2. Pull firmly to lower the carbon air filter panel.
3. Slide filter into housing and close tip-out bin.
3. Place the carbon air filter into the holder directly onto the
panel and close panel - push firmly to engage closure clips.
4. It is recommended to replace the ethylene filter every 3 months.
4. It is recommended to replace the carbon air filter every 3-6
months.
B
16 | perlick.com/residential
Need to order replacement filters? Contact your
selling dealer or visit perlick.com/residential to
find a Perlick dealer near you.
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TROUBLESHOOTING
If the unit appears to be malfunctioning, check the
troubleshooting guide below to see if you can identify the cause
and remedy for the issue and resolve it without a service call.
Problem
Cause
Solution
Press the settings menu icon ( ) to illuminate a
cluster of four icons. A five key combination - F-C-F-CSettings - will exit showroom mode as shown below:
UI flashes
13
Cabinet is in Showroom Mode
5
24
Door alarm is beeping
Door has been open for more than 3
minutes
Close the door
Light stays on when door is
closed (wine units)
Door Closed with Light (Display)
Follow directions above to turn off Door Closed with
Light (Display) mode.
Door not closing correctly
Determine what may be causing the door to not fully
close
Issue with reed switch and magnet
Contact Perlick Technical Service at (844) 411-8050
Control is preset too warm
Lower the setpoint temperature. Refer to changing
the set point for the specific model in this manual
Condenser is dirty or obstructed
Clear the condenser and clear obstruction
The door is open or has been opened
more frequently lately
Wait 24 hours and recheck the temperature
Light stays on when door is
closed (all units)
Compartments are warmer
than usual
Internal louvers and/or damper covers
are obstructed
Reset the preset temperature if necessary - refer to
page 4-13 of this manual for settings
Make sure the louvers and/or the fan are not
obstructed
Warm product was recently placed in the Engage QuickCool mode; see pages 4-13 for
cabinet
instructions for instructions on how
System runs for a long
period of time
Condenser is dirty or obstructed
Clean the condenser and clear the obstruction
Door was kept open for a long time or
was opened more frequently, or warm
product was recently placed in the
cabinet
Wait 24 hours and recheck temperature
Hot day and warm room temperature
Normal for the system to run more frequently
Condensation forms outside High humidity and/or frequent door
of the unit
opening
Normal operation (See page 13 for ambient conditions
for CR24F Freezer models)
perlick customer service (800)558-5592 | 17
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
TROUBLESHOOTING
Condensation forms inside
the compartments
Noisy operation
Door is not closing and sealing properly
Make sure the door is closing properly. Check the
door deal and replace if necessary
If condensation persists, contact Perlick Technical
Service at (844) 411-8050
Soft sounds from compressor, fan motor
and valves heard
Normal operation
“Crackling” sounds during defrost
Normal operation
Home circuit breaker was tripped. Reset the circuit
breaker
Unit is not running
No power going to the unit
Ensure the unit is plugged in
Ensure the unit is not in “Showroom” mode
18 | perlick.com/residential
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
WARRANTY
PERLICK CORPORATION
RESIDENTIAL REFRIGERATION PRODUCTS LIMITED
WARRANTY
WARRANTY:
Perlick Corporation (“Perlick”) warrants to the original retail
purchaser that during the Basic Warranty Period, Perlick’s
products will be free from defects in material and workmanship,
and during the Extended Warranty Period, the hermetically
sealed refrigeration system contained in Perlick’s undercounter
or upright refrigerators will be free from defects in material and
workmanship. This system consists entirely of the compressor,
condenser, drier, connecting tubing, evaporator and hot gas
bypass valve.
The Basic Warranty Period is as follows:
Period. For upright refrigerators, the Extended Warranty Period
is the portion of the twelve (12) year period commencing on
the date of purchase by the original retail purchaser that is not
covered by the Basic Warranty Period.
For a floor display model sold six years or more after being put
on the floor, there is no warranty and such product is sold on an
“as is” basis.
REMEDY:
Perlick will provide the parts and labor necessary to repair or
replace (at Perlick’s option) any parts proven to be defective
in material or workmanship during the Basic Warranty Period.
Perlick will provide the replacement parts, but not the labor,
for any parts of the hermetically sealed refrigeration system
proven to be defective in materials or workmanship during
the Extended Warranty Period. The cost of freight to ship
the replacement parts will be paid by Perlick. Replacement
parts are warranted for the remainder of the original warranty
period, or ninety (90) days, whichever is longer.
▪▪ For a new product or a floor display model sold within
three (3) years of being put on the floor, in each case
other than the H50IM Clear Ice Maker: The three (3) year
period commencing on the date of purchase by the original
retail purchaser, except that the Basic Warranty Period will
be the two (2) year period commencing on the date of
REGISTRATION:
purchase by the original retail purchaser if the purchase of
the product is not registered with Perlick within ninety (90) Your Perlick product can be registered at
www.perlick.com/RegisterMyPerlick.
days of purchase in the manner described below.
▪▪ For the H50IM Clear Ice Maker, a floor display model (other
than of the H50IM Clear Ice Maker) sold more than three
(3) years but less than six years after being put on the floor
or a factory second (B-Stock) product: The one (1) year
period commencing on the date of purchase by the original
retail purchaser.
OTHER TERMS AND CONDITIONS:
This Warranty applies only to products installed in the fifty
states of the United States, the District of Columbia and the ten
provinces of Canada.
▪▪ For a floor display model of the H50IM Clear Ice Maker sold
To obtain the warranty coverage described in this Warranty,
more than three (3) years but less than six years after being
Perlick or its authorized distributor or dealer must receive
put on the floor: The ninety (90) day period commencing
written notice of the warranty claim within the applicable
on the date of purchase by the original retail purchaser.
warranty period. To receive parts and/or service and the name
and telephone number of the nearest Perlick authorized service
representative, please contact your Perlick dealer or distributor,
The Extended Warranty Period applies only to the hermetically
or Perlick’s Customer Service Department by writing to it at
sealed refrigeration system contained in Perlick’s undercounter
Perlick Corporation, Attn: Customer Service Department, 8300
and upright refrigerators. For undercounter refrigerators, the
West Good Hope Road, Milwaukee, Wisconsin 53223; or by
Extended Warranty Period is the portion of the six (6) year
calling Perlick’s Customer Service Department at
period commencing on the date of purchase by the original
800-558-5592; or by e-mailing Perlick’s Customer Service
retail purchaser that is not covered by the Basic Warranty
perlick customer service (800)558-5592 | 19
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
Department at warrantyserv@perlick.com. In addition, you
can notify Perlick of a warranty claim by submitting the form on
the Perlick website at www.perlick.com/residential/contact
and choosing ‘Service’ from the department list.
All service provided by Perlick under this Warranty must be
performed by Perlick’s authorized service representatives,
unless otherwise specified by Perlick in writing. Service will be
provided during normal business hours.
This Warranty applies only to the original retail purchaser of the
Perlick product, and may not be assigned or transferred.
This Warranty does not apply to:
▪▪ Damage to Products occurring during transportation.
▪▪ Products that are used in a manner that is not normal
residential or light commercial use.
▪▪ Products that are: improperly installed; misused or
abused; operated with low voltage; wired in a manner
not conforming to electrical codes; not properly operated
in accordance with Perlick’s instructions; not cleaned
or maintained in accordance with Perlick’s instructions;
modified; or damaged by lightning or other acts of nature.
▪▪ Consumable items such as light bulbs.
▪▪ Cosmetic damage.
▪▪ Adjustments to controls, door reversal, cleaning the
condenser or other routine maintenance.
▪▪ Products for which the original proof of purchase, delivery
date or serial number cannot be verified.
▪▪ Products for which the defective parts are not returned for
inspection if requested by Perlick.
▪▪ Damage to other property caused by the products,
including but not limited to loss of food due to spoilage and
damage caused by water leakage.
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE; PROVIDED HOWEVER, THAT TO
THE EXTENT REQUIRED BY LAW, IMPLIED WARRANTIES ARE
INCLUDED BUT DO NOT EXTEND BEYOND THE DURATION OF
THE EXPRESS WARRANTY FIRST SET ABOVE.
20 | perlick.com/residential
PERLICK’S SOLE LIABILITY AND YOUR EXCLUSIVE REMEDY
UNDER THIS WARRANTY ARE SET FORTH IN THE PARAGRAPH
ENTITLED “REMEDY” SET FORTH ABOVE.
PERLICK SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING
FROM THE SALE, USE OR INSTALLATION OF THE PRODUCT OR
FROM ANY OTHER CAUSES WHATSOEVER, WHETHER BASED
ON WARRANTY (EXPRESS OR IMPLIED) OR OTHERWISE BASED
ON CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY. IN NO EVENT SHALL PERLICK’S LIABILITY WITH RESPECT TO A
PRODUCT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations and exclusions
may not apply to you. This Warranty gives you specific legal
rights, and you may also have other rights, which vary from
state to state.
PERLICK RESIDENTIAL COLUMN REFRIGERATION USE & CARE GUIDE
CONTACT US
For Product Information
▪▪ Contact your selling dealer
▪▪ Inquire via the web at perlick.com/residential
▪▪ Call (800) 558-5592 for factory assistance on planning
installation or product information
▪▪ Write to Perlick Corporation, Residential Customer Service,
8300 W. Good Hope Rd., Milwaukee, WI 53223, USA
▪▪ Email us at residentialsales@perlick.com
For Product Service
For Replacement Parts
▪▪ Use only genuine Perlick replacement parts and
accessories. Genuine Perlick parts and accessories are
designed to work correctly with Perlick products and offer
surperior service life. The use of non-Perlick parts can
damage the unit and may void the warranty.
▪▪ Prior to contacting Perlick, check the identifiction plate (see
page 2 for location) for the serial number on the cabinet
you are calling about.
▪▪ Visit perlick.com/residential/contact and live chat with
Perlick Technical Service 7am-6pm Monday-Friday. Look for
the graphic below and click to chat with an agent
▪▪ Prior to contacting Perlick, check the identifiction plate (see
page 2 for location) for the serial number on the cabinet
you are calling about.
▪▪ Visit perlick.com/residential/contact and live chat with
Perlick Technical Service 7am-6pm Monday-Friday. Look for
the graphic below and click to chat with an agent
▪▪ Visit perlick.com/residential/contact and fill out the Contact
form. Select ‘Service’ from Choose a Department and note
the serial number of the cabinet you are writing about in
the Question or Comment section.
▪▪ Call (844) 411-8050 to speak with a Perlick Technical
Service agent
▪▪ Visit perlick.com/residential/contact and fill out the Contact
form. Select ‘Service’ from Choose a Department and note
the serial number of the cabinet you are writing about in
the Question or Comment section.
▪▪ Email us at servicedept@perlick.com
▪▪ Call (844) 411-8050 to speak with a Perlick Technical
Service agent
▪▪ Email us at servicedept@perlick.com
perlick customer service (800)558-5592 | 21
Perlick Residential is a division of Perlick Corporation
© 2017 Perlick Corporation
8300 West Good Hope Road, Milwaukee, WI 53223, USA
perlick.com/residential • (800) 558-5592
FORM NO. Z2497
REV. B-02/20/2018
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