Jenn-Air | JVD0303GS | Use and Care | Jenn-Air JVD0303GS Use and Care

JENN-AIR® 15" (38.1 CM) DOWNDRAFT VENT
Use and Care Guide
For questions about features, operation/performance, parts, accessories, or service in the U.S.A.,
call: 1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.
In Canada, call: 1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.ca.
Table of Contents...................................................................... 2
IMPORTANT: READ AND SAVE THESE INSTRUCTIONS.
FOR RESIDENTIAL USE ONLY.
IMPORTANT : LIRE ET CONSERVER CES INSTRUCTIONS.
POUR UTILISATION RÉSIDENTIELLE UNIQUEMENT.
W11170798A
TABLE OF CONTENTS
VENT SAFETY..................................................................................2
VENT USE........................................................................................4
LED Illumination............................................................................4
VENT CARE......................................................................................5
General Cleaning...........................................................................5
TROUBLESHOOTING.....................................................................6
ASSISTANCE OR SERVICE............................................................7
In the U.S.A...................................................................................7
In Canada......................................................................................7
Accessories...................................................................................7
WARRANTY.....................................................................................8
VENT SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
You can be killed or seriously injured if you don't immediately
follow instructions.
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
2
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
3
VENT USE
To Turn On Vent:
1. Push down on the right side of the vent door. A magnet will
keep the vent door open.
NOTE: The vent will not operate if the vent door is closed.
2. Tap the bar (
) above the “1” keypad for low speed. Tap
the bar (
) above the “2” keypad for high speed.
NOTE: The vent has a Timer On mode. Tap the bar (
) above
the “15 MIN” keypad. The vent will only run on low speed and
will automatically turn off after 15 minutes while in the Timer
On mode.
A. Vent door
B. Vent filter
C. Filter handle
D. Cooktop
E. Vent controls
The vent removes cooking vapors, odors, and smoke from the
cooktop area. The vent consists of a vent filter, vent ducting, and
a vent fan.
■■
For best results, the vent should be turned ON before
cooking is started.
■■
A higher heat setting than normal may be needed when
the vent is operating.
To Turn Off Vent:
1. Tap the bar (
) above the “OFF” keypad.
LED Illumination
There is an LED light below the vent door that comes on
automatically when the vent door is opened. To turn the LED
light off when the door is open, press the LED light switch.
A
B
The handle of the vent filter should be on the left-hand side
of the filter opening when facing the front of the vent. See
the previous illustration.
IMPORTANT: Only operate the vent with the vent filter properly
installed. Clean the filter regularly. Non-vented (recirculation) use
requires the installation of the Recirculation Kit Accessory.
■■
To Use:
4
1
2
15 MIN
OFF
A. LED light
B. LED light switch
VENT CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are
OFF and the adjacent cooktops are cool. Always follow label
instructions on cleaning products. As extra reference, see the
cleaning instructions for the cooktop surface.
Soap, water, and a soft, damp cloth or sponge are suggested
first unless otherwise noted.
Vent
Do not use steel wool, abrasive powder cleansers, chlorine
bleach, rust remover, or ammonia because damage may occur.
NOTE: Wipe in the direction of the brush lines to avoid damage.
Light to moderate soil
Drip Pan
If a spill occurs on the cooktop and into the vent area, turn off
the cooktop and vent as soon as possible. Let the adjacent
cooking surfaces cool, remove the vent filter, and clean as
necessary. Wipe the vent area clean. The drip pan should always
be removed, emptied, and cleaned anytime there is a spill or
boilover. The drip pan should be removed, emptied, and cleaned
often to avoid drip pan overfill and possible odors.
Drip pan removal:
Can be cleaned with damp paper towels or sponge. Light
stains should be addressed with cleaner and cleaning pad.
Heavy soil, dark streaks, specks, and discoloration
■■
■■
Clean with affresh® Cooktop Cleaner or nonabrasive cleaner
and Cooktop Cleaning Pads.
Vent Filter
The grease filter for the vent should be cleaned regularly. Grease
build-up decreases the vent’s performance.
To Clean Metal Vent Filter:
1. Open the vent filter door and remove the vent filter.
2. Clean the filter using warm water with a mild dishwashing
soap.
Allow the filter to dry before installing in vent.
NOTE: The metal grease filter can be cleaned by handwashing
or in a dishwasher with a mild dishwashing soap at a low
temperature. Do not use aggressive or multi-phase cleaning
agents or clean at temperatures above 130°F (54°C)
A. Drip pan
B. Flat washers (2)
C. Screws (2)
1. Remove screws to remove pan.
NOTE: Loosen rear screw (do not remove) and remove front
screw to remove pan by sliding forward. This will make for easier
pan installation.
2. Remove the drip pan and dispose of the liquids and grease
buildup inside. Clean the drip pan inside and out with warm
soapy water, and then rinse and dry.
Drip Pan Installation:
NOTE: The drip pan should always be attached to the vent
except when it is removed for cleaning.
1. Replace pan by inserting rear tab in screw and fastening
front of pan with screw. Tighten both screws.
5
Recirculation Filters
If the vent is set up for recirculation, the Recirculation Kit
includes 2 charcoal filters. The charcoal filters should be
replaced every 3 years, or more often if needed due to the
intensity of cooking. The charcoal filters are located behind the
recirculation cover.
NOTE: These charcoal filters cannot be washed or recharged.
To Remove the Charcoal Filters:
1. Using a 3/16" (4.8 mm) hex driver, remove the 2 screws from
the ends of the recirculation system cover. Remove the cover
and set aside.
2. Remove the charcoal filters by pulling out on the filter
handles.
3. Replace with new charcoal filters. To order a replacement
charcoal filter kit, see the “Assistance or Service” section.
4. Replace the recirculation system cover and secure with the
2 screws. Tighten the screws with the hex driver.
A
C
B
A
A. Screws (2)
B. Recirculation system cover
C. Charcoal filter (2)
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual, or visit https://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
In Canada:
Jenn-Air Brand Home Appliances
Jenn-Air Brand Home Appliances
Customer eXperience Center
Customer eXperience Centre
553 Benson Road
200 – 6750 Century Ave.
Benton Harbor, MI 49022-2692
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Problem
Possible Causes and/or Solutions
Nothing will operate
Is the unit plugged into a grounded 3 prong outlet? Call for service. See the “Warranty” section for
contact information.
Has a household fuse blown or has a circuit breaker tripped? Replace the fuse or reset the circuit
breaker. If the problem continues, call for service. See the “Warranty” section for contact information.
Is the vent door closed? If it is closed, push down on the right side of the vent door. A magnet will
keep the vent door open. If the vent door will not stay open, the vent may not be connected to the
receptacle outlet in the electronics connection box. Call for service. See the “Warranty” section for
contact information.
Very little air movement
Is the filter installed backwards? The filter handle should be on the left-hand side of the filter opening.
See the “Vent Use” section.
Is there an obstruction in the vent system or vent damper? Check the vent system for obstructions.
Is the vent damper obstructed or not working correctly? Check the vent damper for obstructions
or binding.
6
ASSISTANCE OR SERVICE
In Canada
If you need service:
Please refer to the warranty page in this manual.
If you need replacement parts:
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts
will fit right and work right because they are made with the same
precision used to build every new Jenn-Air® appliance.
To locate factory specified parts in your area, call us or your
nearest Jenn-Air designated service center.
In the U.S.A.
Call the Jenn-Air Customer eXperience Center toll-free:
1-800-JENNAIR (1-800-536-6247) or visit our website at
www.jennair.com.
Call the Jenn-Air Canada Customer eXperience Centre toll-free:
1-800-JENNAIR (1-800-536-6247) or visit our website at
www.jennair.ca.
Our consultants provide assistance with:
■■
Scheduling of service. Jenn-Air® appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in Canada.
■■
Features and specifications on our full line of appliances.
■■
Referrals to local Jenn-Air® appliance dealers.
■■
Use and maintenance procedures.
■■
Accessory and repair parts sales.
For further assistance:
Our consultants provide assistance with:
■■
Scheduling of service. Jenn-Air® appliances designated
service technicians are trained to fulfill the product warranty
and provide after-warranty service anywhere in the United
States.
■■
Features and specifications on our full line of appliances.
■■
Referrals to local Jenn-Air® appliance dealers.
■■
Installation information.
■■
Use and maintenance procedures.
■■
Accessory and repair parts sales.
■■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
If you need further assistance, you can write to Jenn-Air Canada
with any questions or concerns at:
Customer eXperience Centre
Jenn-Air Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
For further assistance:
If you need further assistance, you can write to Jenn-Air with any
questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Affresh® Cooktop Cleaner
Charcoal Filters
Order Part Number W10355051
(for recirculation installation only)
Order Part Number W10807916
Cooktop Cleaning Pads
Order Part Number W10391473
Y-Transition Ducting Kit
Order Part Number W11180669
Recirculation Kit
(For recirculation installation only)
Order Part Number W10807915
7
JENN-AIR® COOKING
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■■ Name, address and telephone number
■■ Model number and serial number
■■ A clear, detailed description of the problem
■■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, or visit
https://jennair.custhelp.com.
2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and Canada, direct all requests for
warranty service to:
Jenn-Air Customer eXperience Center
1-800-JENNAIR (1-800-536-6247).
If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.
WHAT IS COVERED
FIVE YEAR LIMITED WARRANTY
WHAT IS NOT COVERED
TWO YEAR LIMITED WARRANTY (PARTS & LABOR)
For two years from the date of purchase, when this major appliance
is installed, operated and maintained according to instructions
attached to or furnished with the product, Jenn-Air brand of
Whirlpool Corporation or Whirlpool Canada, LP (hereafter “Jenn-Air”)
will pay for factory specified replacement parts and repair labor to
correct defects in materials or workmanship that existed when this
major appliance was purchased or, at its sole discretion replace the
product. In the event of product replacement, your appliance will be
warranted for the remaining term of the original unit’s warranty period.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY
(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)
In the third through fifth years from the date of original purchase,
when this major appliance is installed, operated and maintained
according to instructions attached to or furnished with the product,
Jenn-Air will pay for factory specified parts for the following
components to correct non-cosmetic defects in materials or
workmanship in these parts that prevent function of this major
appliance and that existed when this major appliance was
purchased. This is a limited 5-year warranty on the below named
parts only and does not include repair labor.
■■ Electric element
■■ Touch Pad and microprocessor
■■ Glass ceramic cooktop: if due to thermal breakage
■■ Electronic controls
■■ Magnetron tube
■■ Sealed gas burners
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Jenn-Air designated service company.
This limited warranty is valid only in the United States or Canada
and applies only when the major appliance is used in the country in
which it was purchased. This limited warranty is effective from the
date of original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
1. Commercial, non-residential, multiple-family use, or use inconsistent
with published user, operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e. house wiring, fuses
or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters,
preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Jenn-Air parts
or accessories.
6. Conversion of products from natural gas or propane gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or
use with products not approved by Jenn-Air.
8. Repairs to parts or systems to correct product damage or defects
caused by unauthorized service, alteration or modification of
the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage
to the appliance finishes unless such damage results from defects in
materials and workmanship and is reported to Jenn-Air within 30 days.
10. Discoloration, rust or oxidation of surfaces resulting from caustic
or corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where
an authorized Jenn-Air servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures
(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal or replacement of
the product.
15. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO FIVE YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask Jenn-Air or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
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W11170798A
/™ ©2017 Used under license in Canada. All rights reserved.
®
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