Electrolux | EW30GC60PS | English Complete Owner's Guide | Electrolux EW30GC60PS English Complete Owner's Guide

Electrolux EW30GC60PS English Complete Owner's Guide
318203685 rev. A (07/13)
Use and care guide
Finding Information
Table of contents
Please read & save this guide
Finding information.....................................................2
Thank you for choosing Electrolux, the new
premium brand in home appliances. This Use &
Care Guide is part of our commitment to customer
satisfaction and product quality throughout the
service life of your new appliance.
We view your purchase as the beginning of a
relationship. To ensure our ability to continue
serving you, please use this page to record
important product information.
Safety . ......................................................................3-5
Getting Started..........................................................5-6
Grounding Instructions...........................................5
Liquefied Petroleum (Propane) Gas Conversion....6
Surface Cooking.......................................................6-9
Flame Size..............................................................6
Proper Burner Adjustments....................................6
Locations of the Burners.........................................7
Placement of Burner Caps.....................................7
Surface Cooking Utensils.......................................8
Setting Surface Controls.........................................8
Using the Griddle....................................................9
Using the Simmer Plate (accessory not included).. 9
Using the Wok Stand (accessory not included)....10
General Care and cleaning..................................10-11
Care and Cleaning Table......................................10
Care and Cleaning of Stainless Steel................... 11
Cleaning the Cooktop, Grates, Caps and
Burner Heads..................................................11-12
Solutions to common problems...............................13
Surface Burner Do Not Light................................13
Burner Flame Only Lights Half
Way Around Burner .............................................13
Burner Flame is Orange.......................................13
Keep a record for quick
Purchase date
Electrolux model number
Electrolux serial number
Warranty information................................................15
Registering your product with Electrolux enhances
our ability to serve you. You can register online at
www.electroluxappliances.com or by dropping
your Product Registration Card in the mail.
For toll-free telephone support in the U.S. and
1-877-4ELECTROLUX (1-877-435-3287)
For online support and Internet production information
visit http://www.electroluxappliances.com
©2013 Electrolux Home Products, Inc.
All rights reserved. Printed in China.
Important Safety Instructions
What you need to know about safety instructions
Warning and Important Instructions appearing in this guide are not meant to cover all possible conditions
and situations that may occur. Common sense, caution and care must be exercised when installing,
maintaining or operating a microwave.
Always contact your dealer, distributor, service agent or manufacturer about problems or conditions
you do not understand.
Recognize Safety Symbols, Words, Labels
WARNING — Hazards or unsafe practices which
COULD result in severe personal injury or death.
CAUTION — Hazards or unsafe practices which
COULD result in minor personal injury.
If the information in this manual is not followed exactly, a fire or explosion may result causing
property damage, personal injury or death.
— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any
other appliance.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, servicer or the gas
• Remove all tape and packaging wrap
before using the appliance. Destroy the
carton and plastic bags after unpacking
the appliance. Never allow children to play
with packaging material. Do not remove the
model/serial plate attached to the cooktop.
• Proper Installation-Be sure your appliance
is properly installed and grounded by a
qualified technician in accordance with the
National Fuel Gas Code ANSI Z223.1—latest
edition in the United States, or in Canada
CAN/CGA B149.1, and CAN/CGA B149.2,
and the National Electrical Code ANSI/
NFPA No. 70—latest edition in United
States, or in Canada CSA Standard C22.1,
Canadian Electrical Code, Part 1, and local
code requirements. Install and/or adjust only
per installation instructions provided in the
literature package for this cooktop.
Ask your dealer to recommend a qualified
technician and an authorized repair service.
Know how to shut off gas supply at the meter and
disconnect the electrical power to the cooktop
at the circuit breaker or fuse box in case of an
• User servicing—Do not repair or replace
any part of the appliance unless specifically
recommended in the manuals. All other
servicing should be done only by a qualified
technician, This may reduce the risk of personal
injury and damage to the cooktop.
• Never modify or alter the construction of a
cooktop by removing panels, wire covers
or any other part of the product.
• Air curtain or other overhead hoods, which
operate by blowing a downward air flow on to
a range, shall not be used in conjunction with
gas ranges other than when the hood and
Important Safety Instructions
range have been designed, tested and listed
by an independent test laboratory for use in
combination with each other.
• Stepping, leaning or sitting on this cooktop
can result in serious injuries and also cause
damage to the cooktop. Do not allow children
to climb or play around the cooktop.
• Never use this appliance as a space heater
to heat or warm the room. Doing so may result
in carbon monoxide poisoning and overheating
of the oven.
• Storage on Appliance—Flammable materials
should not be stored on the cooktop or near
surface units. This includes paper, plastic and
cloth items, such as cookbooks, plasticware
and towels, as well as flammable liquids. Do
not store explosives, such as aerosol cans, on
or near the cooktop. Flammable materials may
explode and result in fire or property damage.
• Do Not Leave Children Alone—Children
should not be left alone or unattended in the
area where appliance is in use. They should
never be allowed to sit or stand on any part of
the appliance.
Do not store items of interest to children in the
cabinets above the cooktop. Children climbing
on the cooktop to reach items could be seriously
BURNERS/UNIT. Surface burners/unit may be
hot even though flames are not visible/ unit is
dark in color. Areas near surface burners/unit
may become hot enough to cause burns. During
and after use, do not touch, or let clothing or
other flammable materials touch these areas
until they have had sufficient time to cool. Among
these areas are the cooktop and surfaces facing
the cooktop.
• Wear Proper Apparel—Loose-fitting or
hanging garments should never be worn
while using the appliance. Do not let clothing
or other flammable materials contact hot
• Do Not Use Water or Flour on Grease
Fires—Smother the fire with a pan lid, or use
baking soda, a dry chemical or foam-type
• When heating fat or grease, watch it closely.
Fat or grease may catch fire if allowed to become
too hot.
• Use Only Dry Potholders—Moist or damp
potholders on hot surfaces may result in
burns from steam. Do not let potholders touch
hot heating elements, the flame or burners. Do
not use a towel or other bulky cloth instead of
a potholder.
• Do Not Heat Unopened Food Containers—
Buildup of pressure may cause container
to burst and result in injury.
• Use Proper Flame Size—Adjust flame size so it does
not extend beyond the edge of the utensil. The use of
undersized utensils will expose a portion of the burner flame
to direct contact and may result in ignition of clothing. Proper
relationship of utensil to flame will also improve efficiency.
• Do Not Use Stove Top Grills on Your Sealed Gas
Burners—If you use a stove top grill on a sealed gas burner,
it will cause incomplete combustion and can result in exposure
to carbon monoxide levels above allowable current standards.
This can be hazardous to your health.
• Use proper pan size. This cooktop can be equipped with
one or more surface units of different sizes. Select utensils
having flat bottoms large enough to cover the surface unit.
The use of undersized utensils will expose a portion of the
surface heating unit to direct contact and may result in ignition
of clothing. Proper relationship of utensil to the surface unit
will also improve efficiency
• Know which knob controls each surface
burner. Always turn the knob to the LITE position
when igniting the burners. Visually check that the
burner has lit. Then adjust the flame so it does
not extend beyond the edge of the utensil.
• Clean the appliance regularly to keep all
parts free of grease that could catch fire.
Exhaust fan ventilation hoods and grease filters
should be kept clean. Do not allow grease to
accumulate on hood or filter. Greasy deposits
in the fan could catch fire. When flaming food
under the hood, turn fan on. Refer to hood
manufacturer’s instructions for cleaning.
Important Safety Instructions
• Utensil Handles Should Be Turned Inward
and Not Extend Over Adjacent Surface
Burners/Unit —To reduce the risk of burns,
ignition of flammable materials, and spillage
due to unintentional contact with the utensil,
the handle of the utensil should be positioned
so that it is turned inward, and does not extend
over adjacent surface burners.
• NeverLeaveSurfaceBurners/UnitUnattended
at High Heat Settings—Boilovers cause
smoking and greasy spillovers that may ignite,
or a pan that has boiled dry may melt.
• Protective Liners—Do not use aluminum foil
to line any part of the cooktop, use aluminum
foil only to cover food during cooking. Improper
installation of these liners may result in risk of
electric shock, or fire.
• Glazed Cooking Utensils—Only certain types
of glass, glass/ceramic, ceramic, earthenware,
or other glazed utensils are suitable for
cooktop service without breaking due to the
sudden change in temperature. Check the
manufacturer’s recommendations for cooktop
• Do Not Use Decorative Surface Burner
Covers. If a burner/unit is accidentally turned
on, the decorative cover will become hot and
possibly melt. You will not be able to see that the
burner is on. Burns will occur if the hot covers
are touched. Damage may also be done to the
cooktop or burners because the covers may
cause overheating. Air will blocked from the
burner/unit and cause combustion problems.
Important safety notice
The California Safe Drinking Water and Toxic
Enforcement Act requires the Governor of California
to publish a list of substances known to the state to
cause cancer, birth defects or other reproductive
harm, and requires businesses to warn customers
of potential exposure to such substances.
Save these important safety instructions for future
Getting Started
Grounding Instructions
For personal safety, the cooktop must be properly
grounded. For maximum safety, the power cord
must be plugged into an electrical outlet that is
correctly polarized and properly grounded.
DO NOT operate the cooktop using a 2-prong
adapter or an extension cord. If a 2-prong wall
receptacle is the only available outlet, it is the
personal responsibility of the consumer to have
it replaced with a properly grounded 3-prong wall
receptacle installed by a qualified electrician.
See the installation instructions
packaged with this cooktop for complete installation
and grounding instructions.
type wall
Do not, under any
circumstances, cut,
remove, or bypass
the grounding
Power supply
cord with 3-prong
grounding plug
This appliance is equipped with a 3-prong grounding plug for your protection against shock hazard and should be plugged
directly into a properly grounded receptacle. DO NOT cut or remove the grounding prong from this plug.
Avoid fire hazard or electrical shock. DO NOT use an adapter plug, an extension cord, or remove grounding prong from
electrical power cord. Failure to follow this warning can cause serious injury, fire or death.
Getting Started
Liquefied Petroleum
(Propane) Gas Conversion
This appliance can be used with Natural Gas and
Propane Gas. It is shipped from the factory for use
with natural gas.
A kit for converting to LP gas is supplied with your
cooktop. The kit is marked “FOR LP/PROPANE
GAS CONVERSION”. Follow the installation
instructions which are inside the envelope.
The conversion must be performed by a qualified
service technician in accordance with the kit
instructions and all local codes and requirements.
Failure to follow instructions could result in serious
injury or property damage. The qualified agency
performing this work assumes responsibility for the
Severe shock, or damage to the cooktop may occur if the
cooktop is not installed by a qualified installer or electrician.
Any additions, changes or conversions required in order for this
appliance to satisfactorily meet the application needs must be
made by a qualified service technician in accordance with the
manufacturer’s instructions and all codes and requirements of
the authority having jurisdiction. Failure to follow the instructions
could result in serious injury or property damage. The qualified
agency performing this work assumes responsibility for the
Surface Cooking
Flame Size
For most cooking, start on the highest control
setting and then turn to a lower one to complete
the process. Use the chart below as a guide for
determining proper flame size for various types
of cooking. The size and type of utensil used and
the amount of food being cooked will influence the
setting needed for cooking.
For deep fat frying, use a thermometer and adjust
the surface control knob accordingly. If the fat is too
cool, the food will absorb the fat and be greasy. If
the fat is too hot, the food will brown so quickly that
the center will be undercooked. Do not attempt to
deep fat fry too much food at once as the food will
neither brown nor cook properly.
*Flame Size
Type of Cooking
High Flame
Start most foods; bring water
to a boil; pan broiling
Medium Flame
Maintain a slow boil; thicken
sauces, gravies; steam
Low Flame
Keep foods cooking; poach;
*These settings are based on using mediumweight aluminum pans with lids. Settings may
vary when using other types of pans.
Never extend the flame beyond the outer edge of
the utensil. A higher flame simply wastes heat and
energy, and increases your risk of being burned by
the flame.
Proper Burner Adjustments
The color of the flame is the key to proper burner
adjustment. A good flame is clear, blue and hardly
visible in a well-lighted room. Each cone of flame
should be steady and sharply defined. Adjust or clean
burner if flame is yellow-orange. To clean burner, see
instructions under General Care & Cleaning.
Surface Cooking
Location of the Burners
The cooktop is equipped with different sized
The surface burners are located on the cooktop as
follows (See Figure):
- a 5 000 BTU (natural gas) burner located at the
right rear position;
- a 20 000 BTU (natural gas) burner located at
the center rear position;
- a 9 500 BTU (natural gas) burners located at the
left front position;
- a 7 500 BTU (natural gas) burners located at the
left rear position;
- and a 12 000 BTU (natural gas) burner located
at the right front position.
Placement of burner caps
Place a burner cap on each burner head,
matching the cap size to the head size. The
cap for each burner has an inner locating
ring which centers the cap correctly on the
burner head. Be sure that all the burner
caps and burner heads are correctly placed
BEFORE using your appliance.
Make sure each burner cap is properly
aligned and level.
Turn the burner on to determine if it will
light. If the burner does not light, contact a
Service Center. Do not service the sealed
burner yourself.
ATTENTION: Do not slide the burner caps on the cooktop, doing so can damage the
Burner Cap
Burner Simmer
Precision Flame
Surface Cooking
Surface cooking utensils
Pans should have flat bottoms. Check
for flatness by rotating a ruler across
the bottom. There should be no gaps
between the pan and ruler.
* Specialty pans such as lobster pots,
griddles and pressure cookers may be
used but must conform to the above
recommended cookware requirements.
• Curved and warped pan
• Flat bottom and
straight sides.
• Tight fitting lids.
• Weight of handle
does not tilt pan. Pan
is well balanced.
• Pan sizes match the
amount of food to be
prepared and the size
of burner.
• Made of material that
conducts heat well.
• Easy to clean.
• Pan overhangs unit by more
than 2.5 cm (1”).
• Heavy handle tilts pan.
• Flame extends beyond unit.
Note: Always use a utensil for its intended purpose. Follow manufacturer’s instructions. Some utensils
were not made to be used in the oven or on the cooktop.
Setting surface controls
Your cooktop may be equipped with any
combination of the following burners:
Simmer Burner: best used for simmering delicate
sauces, etc.
Standard Burner: used for most all surface cooking
Large Burner: best used when bringing large
quantities of liquid to temperature and when
preparing larger quantities of food.
Regardless of size, always select a utensil
that is suitable for the amount and type of food
being prepared. Select a burner and flame size
appropriate to the pan. Never allow flames to
extend beyond the outer edge of the pan.
The valves provide enhanced control of the burner
flame. Each burner
lights automatically
from an electric ignitor
when its control knob
is pushed.
To operate the surface burner:
1. Place cooking utensil on burner.
2. Push in and turn the Surface Control knob to the
symbol .
Note: All electronic ignitors will click at the same time
when the knob is pushed in. However, only the burner
you are turning on will ignite.
3. Visually check that the burner has lit.
4. Turn the control knob to the desired flame size.
The control knobs do not have to be set at a
particular mark. Use the guides and adjust the
flame as needed.
Do not place plastic items such as salt and
pepper shakers, spoon holders or plastic
wrappings on top of the cooktop when it is in
use. These items could melt or ignite. Potholders,
towels or wood spoons could catch fire if placed
too close to a flame.
In the event of an electrical power outage, the
surface burners can be lit manually. To light a
surface burner, hold a lit match to the burner head,
then slowly turn the Surface Control knob to light
position. Use caution when lighting surface burners
Surface Cooking
Using the griddle
The griddle is intended for direct food cooking
and can be used on both sides. Do not use pans
or other cookware on the griddle. Doing so could
damage the finish. With the grate in position over
the burner, set the griddle on top of the grate
positioning the notches in the griddle over the
grate fingers (refer to figures 1 and 2 for optimal
Always place the griddle on the grate before to turn on
the burner.
Always use potholders to remove the griddle from the
grate. Allow the griddle to cool before removing. Do not
set hot griddle on surfaces that cannot withstand high
heat; such as countertops.
Be sure the griddle is positioned correctly and stable
before use to prevent hot spills and possible burns
Using the simmer plate (accessory not included)
The simmer plate is intended to diffuse lower temperature of the
burner to help cooking delicate aliment such as chocolate, milk,
bechamel, etc. It can also be use for cooking sauce during long
period. With the grate in position over the burner, set the simmer
plate on top of the grate positioning the notches under the simmer
plate around the grate fingers and then place the utensil on the
simmer plate.
Always place the simmer plate on the grate before to turn on the burner.
Always use potholders to remove the simmer plate from the grate. Allow the simmer plate to cool before removing.
Do not set hot simmer plate on surfaces that cannot withstand high heat; such as countertops.
Be sure the simmer plate is positioned correctly and stable before use to prevent hot spills and possible burns.
Surface Cooking
Using the wok stand (accessory not included)
The Wok Stand is designed to allow roundbottomed woks to be used. It is recommended
that you use a 14 inch diameter (35.5 cm)
or less Wok. It is recommended that you use
the POWER burner with the wok stand for best
performance. If properly positioned, the Wok
Stand will not slide off the grate.
Always use potholders to remove the wok stand
from the grate. Allow the wok stand to cool before
removing. Do not set hot wok stand on surfaces that
cannot withstand high heat; such as countertops.
Proper position of wok
on Surface Burner Grate
Figure 1
Be sure the Wok Stand is positioned correctly and
stable before use to prevent hot spills and possible
To Properly Position the Wok Stand:
With the grate in position over the burner, set the
Wok Stand on top of the grate positioning the
notches in the Wok Stand over the cooktop grate
fingers (See Figure 1).
Proper use of flat-bottom wok
on Surface Burner Grate
Figure 2
The Wok cooking performance is best on the
POWER burner.
Be sure to ALWAYS use the Wok Stand if the
stability of the wok is uncertain. If cooking large
amounts of liquid food without the Wok Stand, the
wok may tip and spill over causing burns.
Flat-bottom woks with large flat bottoms may
also be used on your cooktop Surface Burner
Grates without the Wok Stand (See Figure 2).
Insure the stability of the flat-bottom wok before
cooking without the Wok Stand. If unstable, DO
NOT use the flat-bottom wok without the Wok
Round-bottom woks (with a support ring)
should NOT be used (See Figure 3). The
supporting ring was not designed for proper or
stable use on the Surface Burner Grates.
Improper use of round-bottom
wok on Surface Burner Grate
Figure 3
Care and Cleaning
Care and cleaning table
Cleaning Recommendations
Surface Type
Cleaning Recommendation
Painted and Plastic
For general cleaning, use hot, soapy water and a cloth. For more difficult
Control Knobs
soils and built-up grease, apply a liquid detergent directly onto the soil. Leave
on soil for 30 to 60 minutes. Rinse with a damp cloth and dry. DO NOT
use abrasive cleaners on any of these materials; they can scratch.
Porcelain Enamel
Clean burner grates in the dishwasher and dry upon removal.
Burner Grates, Burner Caps Gentle scouring with a soapy scouring pad will remove most spots. Rinse
with a 1:1 solution of clean water and ammonia. If necessary, cover difficult
spots with an ammonia-soaked paper towel for 30 to 40 minutes. Rinse
with clean water and a damp cloth, then scrub with a soap-filled scouring
pad. Rinse and wipe dry with a clean cloth. Remove all cleaners or the
porcelain may become damaged during future heating. DO NOT use
spray oven cleaners on the cooktop.
Surface Burners
The holes in the burners of your cooktop must be kept clean at all times
for proper ignition and a complete, even flame. Clean the burner holes
routinely with a small gauge wire or needle and especially after bad
spillovers which could clog these holes.
• Stainless Steel
To remove, clean and replace sealed burner units; follow the instructions
in General Care & Cleaning section under Cleaning Burners, Grates
and Trivets. For stubborn stains, scrub with soap and water or a mild
abrasive cleanser and damp cloth. Dry the burners thoroughly in a warm
oven for 30 minutes. Then replace them, making sure they are seated
and level. DO NOT put burner units in the dishwasher.
Clean stainless steel with hot, soapy water and a dishcloth. Rinse with
clean water and a cloth. Do not use cleaners with high concentrations
of chlorides or chlorines. Do not use harsh scrubbing cleaners. Only
use kitchen cleaners that are especially made for cleaning stainless steel.
Always be sure to rinse the cleaners from the surface as bluish stains
may occur during heating that cannot be removed.
Care and cleaning of stainless steel
Special care and cleaning are required for maintaining the appearance of stainless parts. Please refer to
the table provided at the beginning of the General Care & Cleaning section in this Use & Care Manual.
Cleaning cooktop, grates, caps and burner heads
The cooktop is designed to make cleaning easier.
Because the gas burner are sealed, cleanups are
easy when spillovers are cleaned up immediately.
Do not remove any parts from the cooktop until they
have completely cooled and are safe to handle.
Do not use spray oven cleaners on the cooktop.
Cleaning the cooktop
If a spill occurs on or in the recessed or countered
areas, blot up spill with an absorbent cloth. Rinse
with a clean, damp cloth and wipe dry. Do not use
harsh abrasive cleaners on the cooktop. They can
scratch the cooktop. Completely rinse any mild
cleaners used from the surface or the cooktop may
become damaged during future heating.
Care and Cleaning
Cleaning cooktop, grates, caps and burner heads
Cleaning the grates
The burner grates are dishwasher safe and may be
cleaned in the dishwasher. Remove any excessive
soils before placing in the dishwasher.
● For proper gas flow and ignition of the burners
— DO NOT allow spills, food, cleaning
agents or any other material to enter the gas
orifice opening.
● The cooktop is not removable. Do not attempt
to remove or lift the cooktop.
● To avoid possible burns use care when
cleaning the cooktop. DO NOT attempt to clean
the cooktop whenever the cooktop or burner
heads are still hot.
● To avoid possible burns DO NOT attempt any
of the following cleaning instructions provided
before turning OFF all of the surface burners
and allow them to cool.
● To avoid possible burns DO NOT attempt to
operate the surface burners without the burner
Your appliance is shipped with the burner heads
and burner caps in the correct locations. Before
using your gas appliance be sure to:
● Follow installation instructions before operating.
● Remove all packing tape from cooktop area.
Should you ever need to remove the burner caps
for cleaning lift the burner cap off the burner
head. Clean heavy soils with an absorbent cloth.
Rinse with a clean, damp cloth and immediately
thoroughly dry including the bottom and inside
of the cap. Do not use harsh abrasive cleaners.
They can scratch the porcelain on the cap. Do not
clean burner caps in dishwasher. When placing the
burner caps, see Important note below.
When placing the burner caps on the cooktop, be
sure the burner caps are seated firmly on top of
burner heads. Improper flame size and uneven
heating may result when any surface burners are
turned ON and the burner caps are not seated
Burner heads
Lift the burner cap from the burner head. The
surface burner heads are secured to the cooktop
and must be cleaned in place.
For proper gas flow it may be necessary to clean
the burner heads and slots. To clean, first use a
clean DAMP cloth to soak up any spills. Remove
any food from between the burner slots using a
small nonabrasive brush like a toothbrush and
afterwards wipe using a damp cloth. For stubborn
soils located in the slots, use a small-gauge wire or
needle to clean.
Should you experience ignition problems it may be
that an ignition port hole is partially blocked with
soil (see figure below). With the burner head in
place, use a small wire gauge needle or the end of
a paper clip to clear the ignition port or ports.
Ignition port
Orifice port
Solutions to common problems
Before you call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Before you call
Surface burners
do not light.
position. Turn the
• Surface control knob has not been completely turned to
Surface Control knob to
and push in and until burner ignites and then turn
control knob to desired flame size.
• Be sure gas supply valve is open.
• Burner ports are clogged. Clean burner. See Cleaning the burner grates, burner
caps, burner heads in general care & Cleaning section. With the burner off,
clean ports with a small-gauge wire or needle.
• Power cord is disconnected from outlet (Electric ignition models only). Be sure
cord is securely plugged into the outlet.
• Electrical power outage (electric ignition models only). Burners can be lit
manually. See Setting Surface Controls in this Use and Care Guide.
Burner flame only • Burner ports are clogged. With the burner off, clean ports by using a smalllights half way
gauge wire and needle.
around burner
• Moisture is present after cleaning. Lightly fan the flame and allow burner to operate
until flame is full. Dry the burners thoroughly following instructions in the General
Cleaning section.
Burner flame is
• Dust particles in main line. Allow the burner to operate a few minutes until flame
turns blue.
• In coastal areas, a slightly orange flame is unavoidable due to salt air.
Questions or for service call: 1-877-4ELECTROLUX (1-877-435-3287)
Care and Cleaning
Your appliance is covered by a one year limited warranty. For one year from your original date of purchase, Electrolux will
repair or replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is
installed, used, and maintained in accordance with the provided instructions. In addition, the glass cooktop or radiant surface
element of your appliance (excluding built-in and free-standing range appliances) is covered by a two through five year
limited warranty. During the 2nd through 5th years from your original date of purchase, Electrolux will provide a replacement
glass cooktop or radiant surface element for your appliance which has proven to be defective in materials or workmanship
when such appliance is installed, used, and maintained in accordance with the provided instructions.
This warranty does not cover the following:
Products with original serial numbers that have been removed, altered or cannot be readily determined.
Product that has been transferred from its original owner to another party or removed outside the USA or Canada.
Rust on the interior or exterior of the unit.
Products purchased “as-is” are not covered by this warranty.
Products used in a commercial setting.
Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in
ordinary household use or used other than in accordance with the provided instructions.
Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc.,
which are not a part of the appliance when it is shipped from the factory.
Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs,
handles, or other cosmetic parts.
Labor or in-home service costs during the additional limited warranty periods beyond the first year from your
original date of purchase.
Pickup and delivery costs; your appliance is designed to be repaired in the home.
Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges,
or mileage expense for service calls to remote areas, including the state of Alaska.
Damages to the finish of appliance or home incurred during transportation or installation, including but not limited
to floors, cabinets, walls, etc.
Damages caused by: services performed by unauthorized service companies; use of parts other than genuine
Electrolux parts or parts obtained from persons other than authorized service companies; or external causes such
as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
If You Need Service
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be
required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be
obtained by contacting Electrolux at the addresses or phone numbers below.
This warranty only applies in the USA, Puerto Rico and Canada. In the USA and Puerto Rico, your appliance is warranted by
Electrolux Major Appliances North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted
by Electrolux Canada Corp. Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations
for service and parts under this warranty must be performed by Electrolux or an authorized service company. Product features
or specifications as described or illustrated are subject to change without notice.
Electrolux Home Products, Inc.,
10200 David Taylor Drive
Charlotte, NC 28262
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada L5V 3E4
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