HP (Hewlett-Packard) CD Player C4380-90100 User manual

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HP (Hewlett-Packard) CD Player C4380-90100 User manual | Manualzz
HP SureStore
CD-Writer Plus
User’s Guide
for your internal drive
Hewlett-Packard Company, 800 S. Taft Ave., Loveland, CO 80537
C4380-90100
Copyright 1997. Hewlett-Packard Company. All rights reserved.
Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. Pentium is a U.S. registered trademark of Intel Corp. Names of products mentioned
herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective
company.
Table of Contents
Chapter 1: Installing CD-Writer Plus and Software
What’s in the Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Tools You’ll Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Getting an Install Recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Installing the Software for Windows 95 or Windows NT 4.0 . . . . . . . 1-13
Uninstalling the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
If You Have Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Chapter 2: Using Your CD-Writer Plus
Using CDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Chapter 3: Problem Solving
Things to Try First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Common Symptoms and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Chapter 4: Sharing Your CDs
Varying Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Sharing CDs across Different Formats . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Chapter 5: Making Data CDs
Uses for DirectCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting DirectCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Erasing the Contents on a DirectCD Disc . . . . . . . . . . . . . . . . . . . . . . .
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-1
5-2
5-4
5-4
ii
iii
Chapter 6: Making Music CDs
Starting Easy-CD Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Make a Music CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modifying Your CD Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Playing Music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6-1
6-2
6-7
6-8
6-9
Chapter 7: Making Inserts and Labels
Starting Jewel Case Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
How to Make a Jewel Case Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Chapter 8: Copying CDs
What Kinds of CDs Can I Copy? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Make a Copy of a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CD Copier Advanced Tab Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-1
8-3
8-4
8-4
Chapter 9: HP Simple Trax
Welcome to HP Simple Trax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Protecting Files and Folders Immediately . . . . . . . . . . . . . . . . . . . . . . . 9-2
Creating a Protection List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Scheduling a Protection Session to Run Automatically . . . . . . . . . . . . 9-4
Retrieving Protected Files and Folders . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Searching the HP Simple Trax Information Vault. . . . . . . . . . . . . . . . . 9-9
HP Simple Trax Control Panel Overview. . . . . . . . . . . . . . . . . . . . . . . 9-11
Chapter 10: Adobe PhotoDeluxe™
Welcome to Adobe PhotoDeluxe™ . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Learning PhotoDeluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Looking at PhotoDeluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
Getting a Photo into PhotoDeluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Saving and Printing your Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Touching Up a Photo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11
Adding Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Exploring Advanced Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-14
iv
Chapter 11: Corel Print House Magic™
What's in Corel Print House Magic? . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Corel Print House 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
Corel Photo House 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7
Corel Family & Friends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-10
Chapter 12: Photo Organizer
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Chapter 13: PaperMaster Live Quick-Start Tutorial
Searching for a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2
Viewing and Customizing Your Documents . . . . . . . . . . . . . . . . . . . . 13-3
Faxing and Printing Your Documents . . . . . . . . . . . . . . . . . . . . . . . . . 13-5
Creating a New Cabinet and Copying Information . . . . . . . . . . . . . . 13-6
Creating Customized Drawers and Folders . . . . . . . . . . . . . . . . . . . . . 13-7
Filing a Document into PaperMaster Live . . . . . . . . . . . . . . . . . . . . . . 13-9
Publishing, Sharing and Archiving Cabinets to CD . . . . . . . . . . . . . 13-10
Closing a Cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-10
Viewing a Cabinet Given to you on CD . . . . . . . . . . . . . . . . . . . . . . 13-11
Congratulations! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-11
Upgrade Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-11
Chapter 14: Norton AntiVirus
About Norton AntiVirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Using Norton AntiVirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-3
What else can I do with Norton AntiVirus? . . . . . . . . . . . . . . . . . . . . 14-4
What to do if a virus is found . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-9
What to do if Norton AntiVirus can’t repair . . . . . . . . . . . . . . . . . . . 14-11
Keeping virus protection current . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-14
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-17
Appendix A: Technical Information
Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
What Affects System Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Drive Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
v
Appendix B: Customer Support
Who do you need to call for help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Before You Call HP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
HP Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Adaptec Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Adobe PhotoDeluxe Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . B-9
Corel Print House Magic Service & Support . . . . . . . . . . . . . . . . . . . . B-11
Photo Organizer Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . B-13
PaperMaster Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-14
Symantec Service and Support Solutions. . . . . . . . . . . . . . . . . . . . . . . B-17
Returning a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21
Index
vi
Installation Guide
Product Certifications
UL, cUL, TÜV, CEBEC, CE, C-Tick, meets or exceeds FCC Class B Requirements
Laser: CDRH
Laser Safety
This unit employs a laser. Do not remove the cover or attempt to service this device when
connected due to the possibility of eye damage.
Laser-Sicherheit
In das Gerät ist ein Laser eingebaut. Nehmen Sie die Abdeckung nicht ab und versuchen Sie
nicht, das Gerät zu reparieren, solange es angeschlossen ist. Es besteht die Gefahr einer
Augenverletzung.
CAUTION
Use of controls or adjustments or performance of procedures other than those specified herein
may result in hazardous laser radiation exposure.
WARNUNG
Die Vornahme von Regelungen oder Einstellungen oder die Durchführung von Verfahren, die
nicht in diesem Dokument angegeben sind, kann eine gefährliche Einwirkung von
Laserstrahlung zur Folge haben.
Class 1 Laser Product
Klass 1 Laserapparat
Luokan 1 Laserlaite
Klasse 1 Laser-Produkt
CAUTION: Invisible laser radiation when open. Avoid exposure to beam.
VARNING: Osynlig laserstrålning när denna del är öppnad. Betrakta ej strålen.
VARO! Avattaessa olet alttiina näkymättömälle lasersäteilylle. Alä katso säteeseen.
VORSICHT: Unsichtbare Laserstrahlung wenn Abdeckung geöffnet. Nicht dem Strahl aussetzen.
Laser
Type: Semiconductor laser GaAlAs
Wave length: 775~795 nm (at 25°C)
Output power: 2.5 mW (read), 35 mW (write)
Beam divergence: 60 degrees
Notice
Europe: This drive shall be installed only with an EN60950 (IEC950) approved Power supply.
USA/Canada: This drive is for use only with IBM compatible UL listed personal computers,
weighing less than 18 kg.
vii
Federal Communications Commission R.F. Interference Statement
WARNING: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
■
■
■
■
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications to this equipment not expressly approved by HewlettPackard could result in violation of Part 15 of the FCC rules.
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name:
Hewlett-Packard Company
Colorado Memory Systems Division
Manufacturer’s Address:
800 S. Taft Ave.
Loveland, Colorado 80537
declares that the product:
Product Name:
Product Number:
Product Options:
HP SureStore CD-Writer Plus 7200i
C4380A
All
conforms to the following Product Specifications:
EN60950 A3:1995
EN60825-1:1994
Safety:
EMC:
CISPR 22:1993/EN 55022:1994 Class B
EN 50082-1:1992
IEC 801-2:1991 - 4kV CD, 8kV AD
IEC 801-3:1984 - 3V/m
IEC 801-4:1988
1kV Power Lines
0.5kV Signal Lines
ENV 50140:1993 - 3V/m
FCC Part 15 Class B
AS/NZS 3548: 1995
Supplementary Information
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and carries
the “CE” mark accordingly.
February 01, 1998
Richard Spangler, Quality Manager
European contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH,
Department HQ-TRE, Herrenberger Straβe 130, D-71034 Böblingen (FAX: +49-7031-143143).
viii
Installation Guide
FCC Declaration of Conformity
According to 47CFR, Parts 2 and 15, Class B Computer Peripherals:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference (2) this device must accept any
interference received including interference that may cause undesired operations. This applies to
all product options.
Hewlett-Packard Company
Colorado Memory Systems Division
800 S. Taft Ave.
Loveland, Colorado 80537
USA
Telephone 970-635-1500
February 1, 1998
Richard M. Spangler, Quality Manager
Canadian Standards Association Information Statement
INSTRUCTION TO USER:
WARNING: This component is only considered to be approved when installed in CSA certified
equipment evaluated to the standards C22.2 No. 220-M1986 or C22.2 No. 950-M89. The
operator accessibility into the end use enclosure is defined with strict accordance in the
operator's manual for the installation of components into the equipment.
Korean RRL Statement
Copyright notice for Denmark:
VIGTIGT!
Copyright ved brug af CD-Writer 7100i/e enheder solgt i Danmark
I henhold til gældende dansk lov om ophavsret er det forbudt at foretage digital kopiering af et
digitalt værk. CD-RW brænderen må derfor IKKE anvendes til at kopiere en musik-CD. CD-RW
brænderen må desuden kun benyttes til at kopiere et digitalt EDB-program, når en sådan
kopiering tjener til at fremstille et sikkerhedseksemplar af programmet eller hvor kopiering er
nødvendig, for at programmet kan anvendes efter dets formål. Hvis De selv har ophavsretten til
værket, har De også retten til at foretage digital kopiering med CD-RW brænderen.
ix
Hewlett-Packard Limited Warranty Statement
HP SureStore CD-Writer Plus Drive
DURATION OF LIMITED WARRANTY
Hardware - 1 year
Software - 90 days
1. HP warrants to you, the end-user customer, that HP hardware, accessories and
supplies will be free from defects in materials and workmanship after the date of
purchase, for the period specified above. If HP receives notice of such defects
during the warranty period, HP will, at its option, either repair or replace products
which prove to be defective. Replacement products may be either new or like-new.
2. HP warrants to you that HP software will not fail to execute its programming
instructions after the date of purchase, for the period specified above, due to
defects in material and workmanship when properly installed and used. If HP
receives notice of such defects during the warranty period, HP will replace
software media which does not execute its programming instructions due to such
defects.
3. HP does not warrant that the operation of HP products will be uninterrupted
or error free. If HP is unable, within a reasonable time, to repair or replace any
product to a condition as warranted, you will be entitled to a refund of the
purchase price upon prompt return of the product.
4. HP products may contain remanufactured parts equivalent to new in
performance or may have been subject to incidental use.
5. Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts or supplies not
supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of
the published environmental specifications for the product, or (e) improper site
preparation or maintenance.
6. HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER
WRITTEN OR ORAL. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED
WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY,
OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF
THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries, states or provinces
do not allow limitations on the duration of an implied warranty, so the above
limitation or exclusion might not apply to you. This warranty gives you specific
legal rights and you might also have other rights that vary from country to
country, state to state, or province to province.
7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS
WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT
AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE
FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED
IN CONTRACT, TORT, OR OTHERWISE. Some countries, States or provinces do
not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE
WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE
SALE OF THIS PRODUCT TO YOU.
x
HP Software License Agreement
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET
FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE
TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE
FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY
RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
HP SOFTWARE LICENSE TERMS
License Grant. HP grants you a license to Use one copy of the Software. “Use” means storing,
loading, installing, executing or displaying the Software. You may not modify the Software or
disable any licensing or control features of the Software.
Ownership. The Software is owned and copyrighted by HP or its third party suppliers. Your
license confers no title or ownership in the Software and is not a sale of any rights in the
Software. HP's third party suppliers may protect their rights in the event of any violation of these
License Terms.
Copies and Adaptations. You may only make copies or adaptations of the Software for archival
purposes or when copying or adaptation is an essential step in the authorized Use of the
Software. You must reproduce all copyright notices in the original Software on all copies or
adaptations. You may not copy the Software onto any bulletin board or similar system.
No Disassembly or Decryption. You may not disassemble or decompile the Software unless HP's
prior written consent is obtained. In some jurisdictions, HP's consent may not be required for
limited disassembly or decompilation. Upon request, you will provide HP with reasonably
detailed information regarding any disassembly or decompilation. You may not decrypt the
Software unless decryption is a necessary part of the operation of the Software.
Transfer. Your license will automatically terminate upon any transfer of the Software. Upon
transfer, you must deliver the Software, including any copies and related documentation, to the
transferee. The transferee must accept these License Terms as a condition to the transfer.
Termination. HP may terminate your license upon notice for failure to comply with any of these
License Terms. Upon termination, you must immediately destroy the Software, together with all
copies, adaptations and merged portions in any form.
Export Requirements. You may not export or re-export the Software or any copy or adaptation
in violation of any applicable laws or regulations.
U.S. Government Restricted Rights. The Software and any accompanying documentation have
been developed entirely at private expense. They are delivered and licensed as “commercial
computer software” as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May
1991) or DFARS 252.227-7014 (Jun 1995), as a “commercial item” as defined in FAR 2.101(a), or
as “Restricted computer software” as defined in FAR 52.227-19 (Jun 1987)(or any equivalent
agency regulation or contract clause), whichever is applicable. You have only those rights
provided for such Software and any accompanying documentation by the applicable FAR or
DFARS clause or the HP standard software agreement for the product involved..
Chapter 1: Installing CD
Writer Plus and Software
Chapter 1:
Installing CD-Writer
Plus and Software
What’s in the Package
Make sure you have the items shown below. (Keep the packaging in case
you need to transport the CD-Writer Plus drive.)
Blank
ReWritable
CD
Software
installation CDs
User’s
Guide
Data cable
(you may
not need this)
Screws
HP SureStore CD-Writer Plus drive
1-1
1-2
Tools You’ll Need
Tools You’ll Need
Locate the following items, before you begin to install the drive:
■
A medium-size Phillips screwdriver
■
Your computer system’s manual (you may need to look up
information about the location of your IDE controllers).
Getting an Install Recommendation
CD-Writer Plus’s installation program will analyze your computer and
make a recommendation about how to connect the CD-Writer Plus
hardware that is specific to your computer. Getting this install
recommendation is the first step in installing your CD-Writer Plus.
1. Insert the CD labeled “Software Disc 1” into your CD-ROM drive (not the
CD-Writer Plus drive). The main menu appears:
Click the
Install CDWriter Plus
icon
If the main menu does not appear automatically, click on the Start
button on the task bar, select Run, type D:\SETUP (where D: is your CD
drive’s letter), then click on OK.
Installing the Hardware
1-3
2. Click on the Install CD-Writer Plus icon. Follow the instructions on the
screen.
3. When the CD-Writer Plus Install Recommendation screen appears, click
Print. Or, if you don’t have a printer, copy down the information. You’ll
need this information in the next section.
Installing the Hardware
CAUTION: The discharge of static electricity can damage electronic circuitry.
You can avoid static discharge by touching a grounded metal object such as
your computer’s case before and during installation of hardware inside your
computer or by wearing a grounding strap.
1. After getting the Install Recommendation (see previous section) you will
be prompted to shutdown Windows and turn OFF your computer,
monitor, and other devices.
2. Unplug the power cords from the wall outlet or from the power strip, if
you use one. (The power plug and outlet may look different in your
country.)
Chapter 1: Installing CDWriter Plus and Software
If your computer does not have a CD-ROM drive, see “If your computer
does not have a CD-ROM drive:” on page A-1.
1-4
Installing the Hardware
3. Remove the cover from your computer
CAUTION: Be careful of any sharp edges that may be present inside your
computer.
Computer OFF
See your computer’s
manual if you need help
removing the cover.
4. Remove the cover plate from a larger half-height drive bay.
Available half-height drive bay
(approx. 6” x 1.75”/15cm x 4.5 cm)
1-inch drive bay
(approx. 3.5” x 1”/8.9 cm x 2.54 cm)
See your computer’s
manual if you need help
removing the drive bay cover.
Installing the Hardware
1-5
5. Write down the CD-Writer Plus’s serial number in the space below. The
serial number is on the main label on the top of the drive .
Serial
number:
Drive’s serial number
Chapter 1: Installing CDWriter Plus and Software
TIP: Keep any mounting hardware such as rails. You will need it for securing
the drive into the bay in step 8.
1-6
Installing the Hardware
6. Refer to the Install Recommendation Printout (see page 1-2). Find the section
labeled JUMPER SETTING? Set the jumper as advised.
Slave
Check the back of the new drive and
make sure the jumper is on the center
location (Slave-SL).
This is a jumper.
Don’t use
CS (Cable Select)
Back view of CD-Writer Plus drive
Don’t use
CS (Cable Select)
or Master
Check the back of the new drive and
make sure the jumper is on the righthand location (Master-MA).
This is a jumper.
1-7
Installing the Hardware
WARNING: The drive requires a secure fit. If there is a gap of 1/8 inch (3.2
mm) or more on either side of the drive, you will not be able to secure it. In this
case, obtain and attach “rails” from your computer manufacturer before
inserting the drive. (You may already have what you need from step 4.)
Use all four screws
3
4
1
2
8. If there is not much room around the back of the CD-Writer Plus drive, it
may be better to wait until after step 13 to complete this step.
Secure the drive into the bay, using the screws included with your drive
or any M3x0.5x6mm metric screw.
The screws electrically ground the drive.
Chapter 1: Installing CDWriter Plus and Software
7. Insert the drive into the drive bay. Be careful not to dislodge any cables
inside your computer as you do this.
1-8
Installing the Hardware
9. Refer to the Install Recommendation Printout (see page 1-2). Find the section
labeled WHICH IDE CONTROLLER?
TIP: If the Install Recommendation states that your CD-Writer Plus drive will
share the data cable with another device (such as your CD-ROM), simply follow
the cable already attached to that device down to the circuit board in order to
locate the IDE controller that you need. If you find an extra connector along
that cable, in the next step, simply attach the CD-Writer Plus drive to that
cable. Go to step 10 now.
Inside your computer, locate the recommended 40-pin IDE controller
that will be used by the CD-Writer Plus.
IDE controllers are usually found in pairs and may look like any
of the following. DO NOT ATTACH THE CD-WRITER PLUS DRIVE
TO A SOUND BOARD’S IDE CONTROLLER:
IDE Controllers
See your computer’s
manual if you need
help finding the
IDE Controller.
Computer manufacturers use a wide variety of
labels for IDE controllers! Look on your
computer’s circuit boards for tiny printing such
as:
- PRI and SEC (for primary IDE and secondary
IDE)
- IDE-0 and IDE-1
- IDE-1 and IDE-2
- HD and CD-ROM (most common
devices to be attached)
- PCI-IDE and ISA-IDE
IDE Controllers
Not shown actual size.
You will see a variety of connectors
inside your computer that look similar
to the 40-pin connector but have more
or fewer pins. Find the connectors that
are the correct size to fit the cable that
came in the box with your drive.
10. Refer to the Install Recommendation Printout (see page 1-2). Find the section
labeled DATA CABLE INSTRUCTIONS?
Follow the instructions on page 1-10 for “One Device” or “Two Devices”
as advised.
Installing the Hardware
1-9
PIN-1
The cable’s colored edge is aligned
with PIN-1 of the IDE controller.
colored stripe on
the data cable
PIN-1
The cable’s colored edge is aligned
with PIN-1 on the CD-Writer Plus
drive.
colored stripe on
the data cable
Chapter 1: Installing CDWriter Plus and Software
CAUTION: Make sure that you are attaching the cable correctly! You must
locate PIN-1 on each connector and attach the cable so that the edge with the
color stripe is aligned with PIN-1. If the cable is attached incorrectly, your
computer may not boot up.
1-10
Installing the Hardware
Two Devices
One Device
The OPTIONAL data cable that came with the
CD-Writer Plus drive is only used if there is no
cable already attached to the recommended
IDE controller in your computer system or
the cable supplied with your computer is not
long enough.
Use the connectors at the two ends of the
cable.
Attach the CD-Writer Plus to whichever
connector is not in use (center or end) on the
data cable already installed in your computer
(DO NOT swap connectors).
The OPTIONAL data cable that came with the
CD-Writer Plus is only used if there is no spare
connector for the CD-Writer Plus on your
cable or your cable is not long enough.
PIN-1
PIN-1
CD-Writer Plus
drive (end of cable)
CD-Writer Plus
drive (either location
not in use)
PIN-1
Unused connector
Colored stripe
aligned with
each PIN-1
IDE controller
located inside
your computer
PIN-1
Follow the
data cable
already
attached to the
other IDE device
in your
computer to
locate the IDE
controller
Colored stripe
aligned with
each PIN-1
IDE controller
located inside
your computer
PIN-1
1-11
Installing the Hardware
Chapter 1: Installing CDWriter Plus and Software
11. Locate your computer’s power
supply. Find an unused power
cable leading from the power
supply.
NOTE: If you do not have an
available power connector, you will
need to purchase a Y-power cable that
expands one power connector into
two. Call your local computer
hardware vendor to purchase one.
Beveled
edge
12. Plug the power cable into the back of the drive, with the beveled edge up.
Beveled edge up
1-12
Installing the Hardware
13. Attaching the audio cable is OPTIONAL. If you do
not wish to use it, go to step 14.
MPC-2 connector
The audio cable is used only for hearing music
CDs through your computer’s sound system. If
you do not have a sound board in your computer,
you can still hear music CDs through speakers or
earphones attached to the front of the CD-Writer
Plus drive.
When the CD-Writer Plus drive records music or data, it uses the data
cable, not the audio cable.
Locate your sound board’s audio cable, if any.
NOTE: There are many different types of audio cables and connectors. The type
of cable depends on the type of sound board you have. To work with the CDWriter Plus drive, the cable must have an MPC-2 connector. If you need to
purchase an audio cable, contact your local computer hardware dealer. You can
also contact Pacific InterConnections, USA, at 1-800-706-0510 or at 408-6540234. Be sure to identify the type of sound board you have and specify that you
require an MPC-2 connector.
Connect your sound board’s audio cable, if any, to the back of the CDWriter.
Installing the Software for Windows 95 or Windows NT 4.0
1-13
15. Replace your computer's cover.
Computer ON
16. Plug your computer, monitor, and other devices into a wall outlet or
power strip and turn ON your computer. (The power plug and outlet may
look different in your country.)
TIP: If the CD-Writer Plus is sharing the IDE controller with another device,
confirm that the other device is still working properly.
Installing the Software for Windows 95 or
Windows NT 4.0
1. When you have turned your computer back on and it has started up, the
CD-Writer Plus software will search for the drive and make sure that it is
working properly:
2. Software installation will automatically continue. Follow the instructions
on the screen.
Chapter 1: Installing CDWriter Plus and Software
14. If you skipped inserting the screws to secure the drive into the bay, do it
now (see step 8).
1-14
Uninstalling the Software
Uninstalling the Software
You can remove all CD-Writer Plus programs or individual programs.
CAUTION: If you want to reinstall the CD-Writer Plus’s software, first be sure
to uninstall the original software.
1. Click the Start button.
■
Point to Programs.
■
Point to HP CD-Writer Plus.
■
Point to Tools & Information.
■
Point to Utilities.
■
Click Uninstall.
2. Select the CD-Writer Plus’s program(s) that you wish to remove.
3. Click the Finish button.
The software is removed, including all related entries in your system
registry.
If You Have Problems
Did you read the Install Recommendation (see page 1-2)?
There are many factors that need to be taken into consideration when
installing an IDE device. By reading the install recommendation, you will
know how to install successfully without needing to evaluate the
technical details such as IRQs and “single” versus “dual” FIFO.
Can’t find the IDE controller in your computer?
Check the manual that came with your computer or call the computer
manufacturer for assistance. The IDE controller may be located on the
mother board or a daughter board. It may be hard to find because it is
behind some other component inside your computer such as the power
supply. Or, your computer may not have a connector attached for access
to the IDE controller. DO NOT ATTACH THE CD-WRITER PLUS DRIVE
TO A SOUND BOARD’S IDE CONTROLLER. Do not use the Colorado IDE
Adapter board as an alternate IDE controller for the CD-Writer Plus.
If You Have Problems
1-15
■
Turn off and unplug your computer. Double-check each connector
along the data cable, look for and straighten any bent pins. The
connectors are inserted properly when all pins are covered up and the
colored stripe on the side of the data cable lines up with PIN-1 of each
connector.
■
Is the power cable attached correctly to each device?
■
If you are sharing the IDE data cable between the CD-Writer Plus
drive and another device, did you change the data-cable (middle/end)
connector attached to the device that was already inside your
computer? Did you follow the Install Recommendation’s instructions
for determining the jumper setting on page 1-6
If you changed the data-cable connector location change it back to
the original position. The other device may be jumpered to “cableselect” rather than “Master” or “Slave.” If this is true, the location of
the data-cable connector (middle/end) is very important.
The CD-Writer Plus drive doesn’t show up in My Computer or
Explorer.
■
If you cannot find the CD-Writer Plus drive in Explorer, Restart your
computer, or shut it down and then turn it on again.
■
Is the CD-Writer Plus drive receiving power? (Test this by opening and
closing the tray by pressing the eject button in the front of the drive.)
■
Turn off and unplug your computer.
Double-check each connector along the data cable. The connectors
are inserted properly when all pins are covered up and the colored
stripe on the side of the data cable lines up with PIN-1 of each
connector.
■
If you are sharing the IDE data cable between the CD-Writer Plus
drive and another device, did you change the data-cable (middle/end)
connector attached to the device that was already inside your
computer? Did you follow the Install Recommendation Printout’s
instructions for determining the jumper setting on page 1-6?
If yes, change the data-cable connector location back to the original
position. The other device may be jumpered to “cable-select” rather
than “Master” or “Slave.” If this is true, the location of the data-cable
connector (middle/end) is very important.
Chapter 1: Installing CDWriter Plus and Software
Now your computer won’t boot up!
1-16
If You Have Problems
Not sure which drive letter was assigned to the CD-Writer Plus
The CD-Writer Plus drive will have a drive icon just like a CD-ROM drive
icon. You can determine which icon is your CD-ROM drive and which
icon is your CD-Writer Plus drive by double-clicking on the My
Computer icon, right-clicking on the CD drive’s icon, and selecting
Eject. The tray of the selected drive will open.
The device that is sharing the IDE data cable with my CDWriter Plus drive doesn’t show up in Explorer or doesn’t work
any more.
■
Turn off and unplug your computer.
■
Make sure that the power cables are securely attached to both devices.
■
If you are sharing the IDE data cable between the CD-Writer Plus
drive and another device, did you change the data-cable (middle/end)
connector attached to the device that was already inside your
computer?
If yes, change the data-cable connector location back to the original
position. The other device may be jumpered to “cable-select” rather
than “Master” or “Slave.” If this is true, the location of the data-cable
connector (middle/end) is very important.
■
For Sony and Goldstar CD-ROMs try configuring the CD-Writer as
“Master” and the CD-ROM as “Slave”.
Does your computer meet the minimum system requirements
See “Minimum System Requirements” on page A-1.
Error message when I double-click on the CD-Writer Plus icon
■
There is no CD in the CD-Writer Plus drive; insert a CD and try again.
■
After inserting a CD, you need to wait a moment to let the CD-Writer
Plus drive read the disc information (wait until the light on the front
of the drive stops flashing and stays green), then click on the CDWriter Plus drive’s icon again.
■
The CD may be in the tray upside-down or a little off-center; try
reinserting the CD. The label should be facing up.
■
You are trying to read from a blank recordable CD. Try again after
copying some information to the CD.
This chapter describes how to use and purchase CDs and how to take care
of your drive.
Using CDs
Inserting a CD
1. Press the eject button on the CD-Writer Plus front panel.
2. Set the CD in the tray with the labeled side up.
Eject button
3. Press the eject button again or push gently on the front of the tray to
shut the tray.
2-1
Chapter 2: Using Your CD
Writer Plus
Chapter 2:
Using Your CD-Writer
Plus
2-2
Using CDs
When you access the CD-Writer Plus drive from within a program, you
should be able to read the files on the inserted CD. If you have problems:
■
The CD may be in the tray upside-down or a little off-center; try
reinserting the CD. The label should be facing up.
■
After inserting a CD, you need to wait a moment to let the CD-Writer
Plus drive read the disc information (wait until the light on the front
of the drive stops flashing and stays green), then click on the CDWriter Plus drive’s icon again.
■
Are you trying to read from a blank recordable CD? Try again after
copying some information to the CD.
Removing a CD
1. Press the eject button on the CD-Writer front panel.
2. Remove the CD from the tray.
3. Press the eject button again or push gently on the front of the tray to
shut the front panel.
Choosing CDs for Your CD-Writer
For best results, use Hewlett-Packard CD-RW (ReWritable) or CD-R
(Recordable or write-once) media, available from your local vendor.
Ideas for using CD-RW (ReWritable) discs which can only be used in CDReWritable drives or newer MultiRead CD-ROMs:
■
Use as if it were a large-capacity floppy disk
■
Copy your important files each week
■
Free up disk space on your hard drive
■
Transport files to and from work/home
■
Hold large complex files as you develop them
■
Share presentations in an editable form
■
Create personalized presentations
Using CDs
2-3
Ideas for using CD-R (Recordable or write-once) discs which can be read
in most CD-ROM or CD-Recordable drives:
Permanently save large project files
■
Share non-editable presentations
■
Permanently store home records
■
Share memories with family and friends
■
Copy your music onto CD for personal use
■
Make copies of music you created for record company demos
■
Permanently archive files
Purchase HP CD-RW (ReWritable) media
Available from your local vendor, these CDs can be recorded or read in
CD-ReWritable drives and read in newer MultiRead CD-ROMs:
■
12 cm (650 MB, 74-minute) 1 pack (C4431A)
■
12 cm (650 MB, 74-minute) 3 pack (C4431C)
■
12 cm (650 MB, 74-minute) 25 pack (C4431D)
NOTE: Do not mix audio and data files on the same CD since they require
different formats.
Purchase HP CD-R (Recordable or write-once) media
Available from your local vendor, these CDs can be read by most CDROM, CD-Recordable, and CD-ReWritable drives (use this type of media
if you want to listen to your music CDs in a stereo):
■
12 cm (650 MB, 74-minute) 1 pack (C4432A)
■
12 cm (650 MB, 74-minute) 3 pack (C4432C)
■
12 cm (650 MB, 74-minute) 25 pack (C4432D)
NOTE: Do not mix audio and data files on the same CD since they require
different formats.
Chapter 2: Using Your CDWriter Plus
■
2-4
Maintenance
Maintenance
The CD-Writer Plus drive requires no maintenance or cleaning. If you
simply keep your CDs clean, you will prevent most problems.
CAUTION: DO NOT use the CD-ROM cleaning CDs that rely on a small brush
to sweep dirt off the laser. DO NOT use high-pressure air to clean the inside of
the drive. These cleaning techniques will damage the CD-Writer Plus drive.
Chapter 3:
Problem Solving
If you are having difficulties with a software application check that
application’s chapter and on-line help for troubleshooting information.
If you need further assistance, the table on page B-1 will help you find
the phone numbers for the appropriate customer support service.
Gather the information on page B-2 before calling for help. Having this
information ready will greatly facilitate your call.
Things to Try First
These are some basic steps to take when you run into trouble. If the
problem persists, see the “Common Symptoms and Solutions” section.
■
Does your computer meet the minimum system requirements (see
“Minimum System Requirements” on page A-1)?
■
Make sure the computer is plugged in and that each device has power.
■
Turn off the computer’s power, wait 20 seconds, then turn it on again.
(This is called cycling power.)
■
Try the operation with a different CD.
■
Make sure that you are using the right type of CD (See “Choosing CDs
for Your CD-Writer” on page 2-2.)
■
Check the Readme file that came with the CD-Writer Plus drive.
■
Check the free online information resources listed on page B-5.
■
If your computer has a power-management feature, disable it (see the
manual that came with your computer).
3-1
Chapter 3: Problem Solving
Read this section if you run into trouble with your CD-Writer Plus drive.
If after reviewing the section you need further assistance, call the phone
numbers listed in ”Appendix B: Customer Support”
3-2
Common Symptoms and Solutions
Common Symptoms and Solutions
■
Now your computer won’t boot up! (see page 1-15)
■
Not sure which drive letter was assigned to the CD-Writer Plus (see
page 1-16)
■
The CD-Writer Plus drive doesn’t show up in My Computer or
Explorer. (see page 1-15)
■
The device that is sharing the IDE data cable with my CD-Writer Plus
drive doesn’t show up in Explorer or doesn’t work any more. (see page
1-16)
■
The computer is trying to boot up from the CD-Writer Plus drive or
receiving “Invalid Media” error message (see page 3-2)
■
Copying directly from one CD to another doesn’t work. (see page 3-3)
■
Audio sounds poor (see page 3-3)
■
Video is choppy (see page 3-3)
■
Applications cannot locate the CD in the CD-Writer Plus drive (see
page 3-4)
■
In Windows Explorer, unable to see the CD label or all the sessions/
files on the CD (see page 3-5)
■
Lost power to the computer or had to press CTRL-ALT-DEL while
writing to the CD! (see page 3-5)
■
Buffer underrun error messages (see page 3-6)
■
Hard Drive Compression Software (see page 3-5)
■
Achieving optimal performance (see page 3-5)
■
Known Compatibility Problems (see page 3-6)
■
Checking for resource conflicts (see page 3-7)
The computer is trying to boot up from the CD-Writer Plus
drive or receiving “Invalid Media” error message
■
If the computer is trying to boot up the operating system from the
CD-Writer Plus drive, simply remove the CD from the drive tray when
starting up your computer.
■
If you do not want your computer to boot from the CD-Writer Plus
drive, you need to change the “boot order” settings in your CMOS
Common Symptoms and Solutions
3-3
program. To learn how, see the documentation that came with your
computer or call the computer manufacturer.
Copying directly from one CD to another doesn’t work.
WARNING: Only reproduce material for which you own the copyright or have
obtained permission to copy from the copyright owner. Unless you own the
copyright or have permission to copy from the copyright owner, you may be
violating copyright law and be subject to payment of damages and other
remedies. If you are uncertain about your rights, contact your legal advisor.
Some CD-ROMs will not allow direct copying to the CD-Writer Plus
drive or are not capable of digital audio extraction.
■
You must have either a SCSI 2 CD-ROM drive (see the drive’s guide for
information) or a supported ATAPI CD-ROM drive to use as your
source.
■
Some CDs have a copy prevention feature or other features that do
not allow a CD-to-CD copy.
Audio sounds poor
■
Make sure the audio cable is completely plugged into the sound card
and into the CD-Writer Plus drive.
■
Make sure that you do not have a sound-muting feature turned on by
way of the monitor or software.
■
Check the sound from the CD-Writer Plus drive by plugging
earphones or speakers to the audio connector on the front of the CDWriter Plus drive. If the sound quality is good, the problem is
probably with the sound board, speakers, or audio cable. See the
documentation that came with your sound board and speakers for
help.
■
Try listening to the wave files on your hard drive to see if they
sounded poor before copying them to CD. (You can use the Media
Player program found under Multimedia in Windows’ Accessories.)
Video is choppy
This can be caused by the same situations that cause buffer underruns.
This can also happen if your video card is slow. Try the following:
■
Try the solutions for buffer underruns (page 3-6).
■
Upgrade your video card.
Chapter 3: Problem Solving
■
3-4
Common Symptoms and Solutions
■
Reduce the size of the video window and close any other programs
that are running.
Unable to see a second session reading from a CD-ROM drive
■
Eject the CD and reinsert it.
■
Refresh the screen. Select the My Computer icon in Windows
Explorer and press F5.
■
CD-RW (ReWritable) discs can only be used in CD-ReWritable drives
or newer MultiRead CD-ROMs.
■
If you are trying to read your CD from Windows 3.x: Multi-session CDs
created with Direct CD cannot be read in DOS or Windows 3.x. If
your multi-session CD was created using some other program, verify
that you are using version 2.23 of the MSCDEX.EXE file. First, restart
your computer and when you see “Starting MS-DOS...” appear on
your monitor, press F8. Each line in your CONFIG.SYS and
AUTOEXEC.BAT file will load one at a time. Press “Y” until you see a
line containing “MSCDEX.EXE”. Then press “Y” and the version
number of your MSCDEX file will display. The number must be 2.23
or greater. Call Microsoft for an updated file if you need it.
■
See if the CD-Writer Plus drive or other CD-ROM drives can read the
CD. If so, the problem is probably with the CD-ROM drive. Contact
the manufacturer of this drive for updated drivers.
Applications cannot locate the CD in the CD-Writer Plus drive
Some programs (CD-ROM games, etc.) look only for the first logical drive
letter assigned to a CD-ROM drive or CD-Writer Plus drive. For example,
if your CD-ROM drive is assigned drive D:\ and the CD-Writer Plus drive
is assigned drive E:\, the program is looking for the CD only in drive D:\
and will not see the CD in drive E:\. If you want to use the CD-Writer
Plus drive with these programs, reassign the drive letters, making the CDWriter Plus drive come before the CD-ROM drive, as follows:
■
In Windows 95, display the Device Manager and double-click on
CDROM. Double-click on the CD-ROM drive, and then click on the
Settings tab. Under Reserved drive letters, select the drive letter after
the existing letter (for both start and end drive letter) and click on
OK. Then double-click on the CD-Writer Plus drive, and then click on
the Settings tab. Under Reserved drive letters, select the drive letter
before the current one and click on OK.
■
In Windows NT, click on Start/Programs/Administrative
Tools(common). Choose Disk Administrator. Right-click on the
Common Symptoms and Solutions
3-5
drive letter you wish to change. Select Assign Drive Letter. Change
the drive letter.
In Windows Explorer, unable to see the CD label or all the
sessions/files on the CD
Refresh the screen. Select the My Computer icon in Windows Explorer
and press F5.
Lost power to the computer or had to press CTRL-ALT-DEL
while writing to the CD!
If you lose power while writing to your CD (the CD-Writer Plus drive's
red light is on) OR If you exit an application or press CTRL-ALT-DEL
while writing to CD...
You may be able to salvage your CD, but ONLY if you:
LEAVE YOUR CD IN THE DRIVE, DO NOT OPEN THE CD TRAY
Turn your machine off
Turn it back on
Then re-enter the application you were using
Once the application tries to access the CD-Writer Plus drive, the
recovery operation will make it appear that the last session is there.
However, in reality, only a part of the CD's directory may be there. Your
recordable CD is still usable if you can read the directory. Repeat the
entire copy operation to make sure that your files are copied to the
recordable or ReWritable CD.
Hard Drive Compression Software
We do not recommend using hard drive compression software. If you use
hard drive compression software, it estimates free hard drive space based
upon a compression ratio (often user selectable). Programs may check
your hard drive for space needed and may think you have the necessary
free space. However, depending on the type of files you are copying, you
may in fact not have enough hard drive space.
Achieving optimal performance
Run SCANDISK.EXE and DEFRAG.EXE on your hard drive before using
your CD-Writer Plus drive for the first time (see your Windows manual
for more information). Then run them periodically after that. These
programs improve access times to the hard drive, which will help
improve system performance while writing to and reading from the CDWriter Plus drive.
Chapter 3: Problem Solving
1.
2.
3.
4.
3-6
Common Symptoms and Solutions
Buffer underrun error messages
When using Easy-CD Audio or Disc Copier:
■
Make sure your system meets the minimum system requirements, see
“Minimum System Requirements” on page A-1.
■
Buffer underrun may be caused by hard drive compression software
(see page 3-5).
■
NEVER write to the recordable CD while other applications are
running that could interrupt the writing-to-CD process. Log off any
networks, disable any fax modem, email, screen saver, or other
programs (such as TSRs, terminate-and-stay-resident programs) that
may automatically send messages to your computer while writing
data to the CD. If the interruption is long enough, you could ruin a
write-once CD to which you are writing.
■
Exit any other programs while writing data to the CD.
■
If your computer has a power-management feature, disable it (see the
manual that came with your computer).
■
Run SCANDISK.EXE and DEFRAG.EXE periodically on your hard
drive (see your Windows manual for more information). These
programs improve access times to the hard drive, which will help
improve system performance while writing to and reading from the
CD-Writer Plus drive.
Known Compatibility Problems
■
Check the Readme file that came with the CD-Writer Plus drive for
additional information.
■
Check the web site listed on page B-5 for the most recent information.
■
Maxtor Hard Drives
You might be unable to write reliably to the CD-Writer Plus drive if
you are using a Maxtor hard drive (the following models):
■
71626A/AP (1.6 Gbyte)
■
712260A (1.2 Gbyte)
■
72004A/AP (2.0 Gbyte)
CD recordable devices require an uninterrupted data stream from the
hard drive in order to write successfully to a CD. These hard drive
models are designed with a built-in interrupt loop that may cause CD
corruption. Please contact Maxtor's customer support at 1-800-2-
Common Symptoms and Solutions
3-7
MAXTOR or on the World Wide Web at http://www.maxtor.com/ for
more information.
Checking for resource conflicts
In rare cases, your computer’s IDE controller may be having a resource
conflict where another device is trying to use the IDE controller’s I/O
base address or interrupt request channel (IRQ). To check for this type of
conflict:
In Windows 95, right-click on the My Computer icon, select
Properties, select the Device Manager tab, and double-click on CDROM, if the list is not already expanded. A yellow exclamation mark
over the controller’s icon confirms that the controller has the same or
conflicting settings as another device installed on your system.
Resolve this conflict by assigning a unique IRQ and I/O base address
to the other device.
■
In Windows NT, if this type of conflict is present, you will see an error
message when you start up Windows NT. Follow the directions in the
error message box.
Chapter 3: Problem Solving
■
Chapter 4:
Sharing Your CDs
How you write your data to CD and the type of CDs that you use will
determine who else can read the data from your discs. This chapter
briefly explains some of the options you have in creating CDs that can be
shared with others using different computer and CD setups.
Varying Formats
CD technology has progressed rapidly over the last few years from CDROM to writable CD, and on to the technology you now own in your
rewritable CD-Writer Plus. One of the results of these developments is
that data can be written in several formats and on different types of CDs.
Using CD-RW Discs
When should I use CD-RW discs?
CD-RW media is the ideal solution for extended personal storage on your
own machine. You can write, erase, and rewrite data easily from
applications and from the Windows Explorer. Your CD-Writer Plus drive,
coupled with CD-RW media, can function as an extension of the hard
drive on your machine. Use CD-RW media:
■
To save work in progress like presentations, documents, etc.
■
Make weekly archives of files on your hard drive.
■
Shuttle files between the office and home if you have a CD-Writer
Plus at each location, or have an external CD-Writer Plus to use on
both computers.
4-1
Chapter 4: Sharing Your CDs
Sharing CDs across Different Formats
Chapter 4:
Sharing Your CDs
How you write your data to CD and the type of CDs that you use will
determine who else can read the data from your discs. This chapter
briefly explains some of the options you have in creating CDs that can be
shared with others using different computer and CD setups.
Varying Formats
CD technology has progressed rapidly over the last few years from CDROM to writable CD, and on to the technology you now own in your
rewritable CD-Writer Plus. One of the results of these developments is
that data can be written in several formats and on different types of CDs.
Using CD-RW Discs
When should I use CD-RW discs?
CD-RW media is the ideal solution for extended personal storage on your
own machine. You can write, erase, and rewrite data easily from
applications and from the Windows Explorer. Your CD-Writer Plus drive,
coupled with CD-RW media, can function as an extension of the hard
drive on your machine. Use CD-RW media:
■
To save work in progress like presentations, documents, etc.
■
Make weekly archives of files on your hard drive.
■
Shuttle files between the office and home if you have a CD-Writer
Plus at each location, or have an external CD-Writer Plus to use on
both computers.
4-1
Chapter 4: Sharing Your CDs
Sharing CDs across Different Formats
4-2
Sharing CDs across Different Formats
Can I share a CD-RW disc?
Yes. You can share a CD-RW disc directly with someone owning another
CD-RW drive or with someone that has a MultiRead CD-ROM drive and
UDF reader software. MultiRead CD-ROM drives are a recent innovation
to CD-ROM technology, so while not all CD-ROMs are MultiRead, they
are available to users world wide.
How do I know if a CD-ROM is MultiRead?
Look for the MultiRead certification logo on the CD-ROM’s packaging or
users guide. The drive will be described as MultiRead certified or will list
CD-RW as supported media. You can also put a CD-RW disc in your CDROM and see if it can read it.
What if I want to share with users that have standard CD-ROM
drives?
In general, you must copy your information to a CD-R disc to share it
with users that have standard CD-ROM drives. To accomplish this:
1. Insert your CD-RW disc in your CD-Writer Plus drive.
2. Copy all the information from the CD-RW disc to a unique location on
your hard drive.
3. Replace the CD-RW disc in your CD-Writer Plus with a blank CD-R disc.
4. Copy the information from your hard drive to the CD-R media using
Direct CD.
5. When you eject the disc, DirectCD prompts you to either leave the disc
open, or close the disc so it can be read in a standard CD-ROM drive.
Select the option to close the CD.
NOTE: For additional information on sharing CDs with Windows 3.x and
DOS users, see “What if I used DirectCD to create my CD-R disc?” on page 4-3.
Can I play an audio disc I made on a CD-RW disc in my car or
home CD player?
Probably not. Most car and home CD players are not capable of reading
information off of CD-RW media. You must record your audio on CD-R
discs to play them on most conventional CD players. There are however
some newly released auto and home CD players that can read the CD-RW
media
4-2
Sharing CDs across Different Formats
Can I share a CD-RW disc?
Yes. You can share a CD-RW disc directly with someone owning another
CD-RW drive or with someone that has a MultiRead CD-ROM drive and
UDF reader software. MultiRead CD-ROM drives are a recent innovation
to CD-ROM technology, so while not all CD-ROMs are MultiRead, they
are available to users world wide.
How do I know if a CD-ROM is MultiRead?
Look for the MultiRead certification logo on the CD-ROM’s packaging or
users guide. The drive will be described as MultiRead certified or will list
CD-RW as supported media. You can also put a CD-RW disc in your CDROM and see if it can read it.
What if I want to share with users that have standard CD-ROM
drives?
In general, you must copy your information to a CD-R disc to share it
with users that have standard CD-ROM drives. To accomplish this:
1. Insert your CD-RW disc in your CD-Writer Plus drive.
2. Copy all the information from the CD-RW disc to a unique location on
your hard drive.
3. Replace the CD-RW disc in your CD-Writer Plus with a blank CD-R disc.
4. Copy the information from your hard drive to the CD-R media using
Direct CD.
5. When you eject the disc, DirectCD prompts you to either leave the disc
open, or close the disc so it can be read in a standard CD-ROM drive.
Select the option to close the CD.
NOTE: For additional information on sharing CDs with Windows 3.x and
DOS users, see “What if I used DirectCD to create my CD-R disc?” on page 4-3.
Can I play an audio disc I made on a CD-RW disc in my car or
home CD player?
Probably not. Most car and home CD players are not capable of reading
information off of CD-RW media. You must record your audio on CD-R
discs to play them on most conventional CD players. There are however
some newly released auto and home CD players that can read the CD-RW
media
Sharing CDs across Different Formats
4-3
Using CD-R Discs
When should I use CD-R discs?
The data you put on a CD-R can’t be erased. Use CD-R discs:
■
When you want to protect your data so that it cannot be erased
■
If you want to share your CD with users that have standard CD-ROM
drives
■
For audio CDs
Can I automatically share a CD-R with anyone?
Not necessarily. The software application you use will determine with
whom you can easily share the CD.
What if I used DirectCD to create my CD-R disc?
When you eject the disc from the drive, DirectCD will prompt you to
either leave the disc open so you can add more data later, or close the
disc so it can be read in a standard CD-ROM drive. If you intend to share
the disc with other users, then you must “close” the disc.
■
Windows 95 and Windows NT. If you are sharing a “closed” CD-R
with another Windows 95 or Windows NT user, your disc is now
ready to be shared.
■
Windows 3.x and DOS. Some additional steps are required if you
want to share your “closed” disc with Windows 3.x or DOS users. You
will need to create a copy of your original CD-R disc on another piece
of CD-R media using the CD Copier application. This will write a disc
in the proper format for Windows 3.x and DOS users. Follow the
instructions given in the section “How to Make a Copy of a CD” on
page 8-3 to accomplish this task.
NOTE: CDs created with CD Copier will display long filenames when viewed in
Windows 95 and NT. When viewed in Windows 3.x and DOS, file names are
shortened to the DOS standard of eight characters with a three-character
Chapter 4: Sharing Your CDs
There may be some CD-ROMs that can’t read the CD-R. If you have
problems try turning off the “Read Ahead” on your CD-ROM. Refer to
your operating system documentation on how to do this. Another
option is to use CD Copier to create a disc copy of your original CD-R
disc. A description of how to do this can be found in the section
“How to Make a Copy of a CD” on page 8-3.
Sharing CDs across Different Formats
4-3
Using CD-R Discs
When should I use CD-R discs?
The data you put on a CD-R can’t be erased. Use CD-R discs:
■
When you want to protect your data so that it cannot be erased
■
If you want to share your CD with users that have standard CD-ROM
drives
■
For audio CDs
Can I automatically share a CD-R with anyone?
Not necessarily. The software application you use will determine with
whom you can easily share the CD.
What if I used DirectCD to create my CD-R disc?
When you eject the disc from the drive, DirectCD will prompt you to
either leave the disc open so you can add more data later, or close the
disc so it can be read in a standard CD-ROM drive. If you intend to share
the disc with other users, then you must “close” the disc.
■
Windows 95 and Windows NT. If you are sharing a “closed” CD-R
with another Windows 95 or Windows NT user, your disc is now
ready to be shared.
■
Windows 3.x and DOS. Some additional steps are required if you
want to share your “closed” disc with Windows 3.x or DOS users. You
will need to create a copy of your original CD-R disc on another piece
of CD-R media using the CD Copier application. This will write a disc
in the proper format for Windows 3.x and DOS users. Follow the
instructions given in the section “How to Make a Copy of a CD” on
page 8-3 to accomplish this task.
NOTE: CDs created with CD Copier will display long filenames when viewed in
Windows 95 and NT. When viewed in Windows 3.x and DOS, file names are
shortened to the DOS standard of eight characters with a three-character
Chapter 4: Sharing Your CDs
There may be some CD-ROMs that can’t read the CD-R. If you have
problems try turning off the “Read Ahead” on your CD-ROM. Refer to
your operating system documentation on how to do this. Another
option is to use CD Copier to create a disc copy of your original CD-R
disc. A description of how to do this can be found in the section
“How to Make a Copy of a CD” on page 8-3.
4-4
Sharing CDs across Different Formats
extension. Files and executables that expect a specific file name may not
function as anticipated in Windows 3.x and DOS.
What if I used Easy CD Audio to create my CD-R disc?
This application automatically writes the audio format understood by
millions of car and home CD players in existence today. You will be able
to share this disc with virtually any user.
Are there any other ways to create CD-R discs?
Use a CD-mastering application, such as Adaptec’s Easy-CD Creator. A
mastering application, when used with CD-R media, is capable of directly
writing discs using a format that can be read by virtually all CD-ROM
drives and operating systems (Windows95, Windows NT, Windows 3.x,
and DOS).
Interchange Summary
The following table is a brief summary of which CD drives can read discs
created with certain application/media combinations.
Application
used to
make a CD
DirectCD
CD Copier
Easy-CD Audio
Easy-CD
Creator
Type of CD
used
Drives that can read the CD
CD-RW
MultiRead CD-ROM with UDF
reader
Windows 95 and NT 4.0
CD-R
(closed)
*Most CD-ROMs
Windows 95 and NT 4.0
CD-RW
MultiRead CD-ROM
CD-R
Any CD-ROM
CD-RW
MultiRead CD-ROM
CD-R
Any CD-ROM, home or car CD
player
CD-RW
MultiRead CD-ROM
CD-R
Any CD-ROM
* Your CD-ROM drive must be capable of reading packet-written CDs. Most CD-ROM drives
are packet tolerant. If you have problems, check your drive’s documentation or consult the
drive’s manufacturer.
4-4
Sharing CDs across Different Formats
extension. Files and executables that expect a specific file name may not
function as anticipated in Windows 3.x and DOS.
What if I used Easy CD Audio to create my CD-R disc?
This application automatically writes the audio format understood by
millions of car and home CD players in existence today. You will be able
to share this disc with virtually any user.
Are there any other ways to create CD-R discs?
Use a CD-mastering application, such as Adaptec’s Easy-CD Creator. A
mastering application, when used with CD-R media, is capable of directly
writing discs using a format that can be read by virtually all CD-ROM
drives and operating systems (Windows95, Windows NT, Windows 3.x,
and DOS).
Interchange Summary
The following table is a brief summary of which CD drives can read discs
created with certain application/media combinations.
Application
used to
make a CD
DirectCD
CD Copier
Easy-CD Audio
Easy-CD
Creator
Type of CD
used
Drives that can read the CD
CD-RW
MultiRead CD-ROM with UDF
reader
Windows 95 and NT 4.0
CD-R
(closed)
*Most CD-ROMs
Windows 95 and NT 4.0
CD-RW
MultiRead CD-ROM
CD-R
Any CD-ROM
CD-RW
MultiRead CD-ROM
CD-R
Any CD-ROM, home or car CD
player
CD-RW
MultiRead CD-ROM
CD-R
Any CD-ROM
* Your CD-ROM drive must be capable of reading packet-written CDs. Most CD-ROM drives
are packet tolerant. If you have problems, check your drive’s documentation or consult the
drive’s manufacturer.
Chapter 5:
Making Data CDs
To make data CDs, you can use DirectCD.™ DirectCD provides a way to
write files directly to a CD-Recordable (CD-R) or CD-ReWritable (CD-RW)
disc, much like you would to a floppy diskette or removable drive.
With DirectCD you can read and write files directly to your CD with any
software application that can read and write to a drive letter. Some
examples include:
■
Software applications such as Microsoft Word, when you use the
Save or Save As commands
■
Windows Explorer, when you drag and drop files
■
Windows 95®/NT, when you use the Send To command
■
MS-DOS, when you use command prompts from within
Windows 95/NT
DirectCD provides a file system based on UDF v.1.5 and writes data to the
CD-R or CD-RW disc using packet-writing technology. This file system
gives you drive letter access to your CD-RW drive.
DirectCD includes a wizard that guides you step-by-step through the
process of preparing and ejecting CD-R and CD-RW discs.
Chapter 5: Making Data CDs
Uses for DirectCD
DirectCD is the easiest way to save data files directly to CD. Uses for
DirectCD include:
■
Archiving data
■
Backing up a hard drive
5-1
5-2
Starting DirectCD
■
Disseminating information to field offices
■
Transferring and distributing data to other Windows 95 systems
Starting DirectCD
To start DirectCD so you can begin writing data to your CD:
■
Double-click the CD-RW drive icon
taskbar.
on the right side of the
The DirectCD Wizard appears and guides you step-by-step to prepare the
CD so you can write data directly to it.
Writing Data to a CD the First Time
Before you can write data directly to your CD, you must first format the
CD. To do so, follow these steps:
1. Insert a blank CD into your CD-RW drive.
2. Double-click the CD-RW drive icon
on the taskbar.
The Adaptec DirectCD Wizard window appears.
3. Click Next.
4. If you have more than one CD-R or CD-RW drive, select the CD-R drive
containing the blank CD and click Next.
5. In the Format Disc window, select the option that says:
I will be using DirectCD to read and write the CD through the
drive letter associated with the CD-R drive.
NOTE: Formatting a blank CD-RW disc may take approximately one hour.
Formatting a CD-RW disc also requires additional space on the disc (up to 100
MB or more). Thus, CD-RW discs have less than 500 MB of available space
while CD-R discs can store over 600 MB of data.
6. Click Next to continue.
7. Type in the name you want to call your CD in the Volume Information
window and click Finish.
5-3
Starting DirectCD
The DirectCD Disc Ready window appears when the formatting is
complete.
8. Click OK.
The DirectCD disc is ready for you to write information directly to the
CD.
Adding Data to a DirectCD Disc
Once your CD is formatted as a DirectCD disc, there are a number of
ways to add data to it:
■
Drag and drop files from Windows Explorer onto the CD-RW drive
icon.
■
Select Save As from a Windows 95/NT application File menu and
select the drive letter of your CD-RW drive.
■
Use the Send To command.
■
Use MS-DOS command prompts from a DOS window in
Windows 95/NT.
Ejecting a DirectCD Disc
When you eject a DirectCD disc from your CD-RW drive and you want to
continue reading the CD on your computer using your CD-RW drive or
another CD-R system that supports DirectCD, the disc must be formatted
so you can continue using DirectCD. When you eject a disc, DirectCD
automatically formats it for you. To eject a DirectCD disc, follow these
steps:
1. Right-click the CD-RW drive icon
on the taskbar.
DirectCD ejects your CD from the CD-RW drive.
Writing More Data to a DirectCD Disc
To add more data to your DirectCD disc—meaning that you have
previously formatted a blank CD for DirectCD use—you can add more
information to it until the disc is full. To do so, follow these steps:
Chapter 5: Making Data CDs
2. Select Eject from the drop-down list box.
5-4
Erasing the Contents on a DirectCD Disc
1. Insert the DirectCD disc into your CD-RW drive.
2. Wait for the DirectCD Disc Ready window to appear.
3. Click OK and continue writing more data to your CD.
Erasing the Contents on a DirectCD Disc
If you are using CD-RW discs and a CD-RW drive, you can erase the
contents on the CD so you can rewrite new information to the CD.
However, if you delete files from a CD-R disc, the files become invisible to
the file system (such as Windows Explorer) but are not actually erased
from the disc. Deleting files from a CD-R disc does not increase the
available space on the disc.
To erase the contents on a DirectCD disc, follow these steps:
1. While in Windows Explorer, select the file(s) you want to erase.
2. Select Delete from the File menu.
3. Click Yes to confirm that you want to erase the files from the CD.
DirectCD erases the selected file(s) from the CD.
Getting Help
For set-up and connection problems with your CD-RW drive, refer to the
Troubleshooting section of the hardware guide.
For information about DirectCD, including DirectCD properties, refer to
the appropriate topics in the Online Help. To access the DirectCD
Online Help:
■
Click Help on any of the DirectCD Wizard windows
If you need further assistance, please contact Adaptec. The information
and support services we offer are described in the Customer Support
section at the end of this manual.
Chapter 6: Making Music
CDs
Chapter 6:
Making Music CDs
A music CD is a compact disc (CD) containing digital audio tracks
recorded in the Compact Disc-Digital Audio (CD-DA) format.
Music CDs can store up to 74 minutes of music and may contain up to 99
tracks, each usually representing a separate piece of music. Music CDs
can be played back from a home or car CD player or from a CD-ROM
drive through speakers or headphones attached to the drive’s output jack.
Using Easy-CD Audio, you can:
■
Compile audio CDs of your favorite music
■
Make CDs from Wave files on your hard drive
Starting Easy-CD Audio
To start Easy-CD Audio so you can begin making your own music CDs,
follow these steps:
1. In Windows 95, click the Start button located on the left side of the
taskbar.
2. Select Programs, point to HP CD-Writer Plus, and select Make Music
CDs.
The Easy-CD Audio Wizard window appears.
6-1
6-2
How to Make a Music CD
How to Make a Music CD
To make an audio CD, you can record songs from:
■
Tracks on an existing CD
■
Wave files stored on your hard drive (*.wav, a standard Windows
format for sound files.)
■
A combination of Wave files and tracks
NOTE: Easy-CD Audio is designed to assist you in reproducing material in
which you own the copyright or have obtained permission to copy from the
copyright owner. Unless you own the copyright or have permission to copy from
the copyright owner, you may be violating copyright law and be subject to
payment of damages and other remedies. If you are uncertain about your rights,
contact your legal advisor.
Using the Wizard
The easiest way to make a music CD is using the Easy-CD Audio Wizard.
The Wizard appears when you first start Easy-CD Audio and guides you
step-by-step to make a simple music CD. To use the Wizard, follow these
steps:
1. Start Easy-CD Audio.
The Easy-CD Audio Wizard window appears.
How to Make a Music CD
2. Follow the on-screen instructions in the Wizard windows.
A list of the audio tracks you are adding to your CD appears in the main
Easy-CD Audio window. A final message box notifies you when the
recording is complete.
Recording Audio Tracks from an Existing
Music CD
To record songs (audio tracks) from an existing music CD, you need to
first create a CD layout— a file that contains the list of songs and the
order in which they will be recorded—then record the layout to a blank
CD. To do so, follow these steps:
1. Select New CD Layout from the File menu or open an existing CD
layout.
2. Click the Audio CD Layout tab:
Windows Explorer
Audio CD Layout Window
The top part of the window is Windows Explorer, where you can select
the songs you want to record. The bottom part is the Audio CD Layout
window, which allows you to view the contents of the CD layout. To
make changes to the list of tracks in the Audio CD Layout tab, see
“Changing the Order of Your Songs” on page 6-7.
Chapter 6: Making Music
CDs
6-3
6-4
How to Make a Music CD
3. Insert the source CD, which contains the songs you want to record, into
your CD-RW drive.
NOTE: You can record directly from a CD-ROM drive only if it supports digital
audio extraction. See “Recording from a CD-ROM Drive” in the Easy-CD Audio
Online Help.
4. In the Explorer section of the window, select the drive where the source
CD is located to view the list of songs on the CD.
5. Drag the songs that you want to record from Explorer to the Audio CD
Layout window.
To change the name of a song, see “Renaming Songs in Your CD Layout”
on page 6-8.
6. Repeat steps 3-5 for each existing music CD from which you want to
record songs.
7. Select Create CD from the File menu when you have placed all of the
songs that you want to record into the Audio CD Layout window.
The CD Creation Setup box appears.
8. Make changes, if any, to the CD Creation Setup settings (see “CD
Creation Setup Settings” in the Easy-CD Audio Online Help for
descriptions) and click OK.
Easy-CD Audio begins recording your CD layout to a blank CD. Insert a
blank CD when prompted. A final message box notifies you when the
recording is complete.
NOTE: To make a sleeve that lists the artist, CD title, and songs, see ”Chapter
7: Making Inserts and Labels”.
Recording Wave Files Stored on Your Hard
Drive
To record a music CD using Wave files (*.wav), the Wave files must be
stored on your hard drive at 11, 22, 44.1 KHz, 8- or 16-bit, mono or
stereo. To make a Wave file from an existing CD, see “Pre-recording
Audio Tracks to Wave Files” on page 6-5.
How to Make a Music CD
To record Wave files stored on your hard drive to a blank CD, follow
these steps:
1. Insert a blank CD into your CD-RW drive.
2. Select New CD Layout from the File menu or open an existing layout.
3. Click the Audio CD Layout tab.
4. Select the Wave files you want to record from Explorer and drag them to
the Audio CD Layout window.
5. To change the name of the song(s) see “Renaming Songs in Your CD
Layout” on page 6-8.
6. Select Create CD from the File menu when you have finished adding all
of the songs you want to record to your CD layout.
The CD Creation Setup box appears.
7. Make changes, if any, to the CD Creation Setup settings (see “CD
Creation Setup Settings” in the Easy-CD Audio Online Help for
descriptions) and click OK.
Easy-CD Audio begins recording your CD layout to a blank CD. A final
message box notifies you when the recording is complete.
NOTE: To make a sleeve that lists the artist, CD title, and songs, see ”Chapter
7: Making Inserts and Labels”.
Pre-recording Audio Tracks to Wave Files
Pre-recording audio tracks to Wave files on your hard drive is a way to:
■
Minimize swapping CDs in and out of your drive if you want to make
more than one copy
■
Add sound effects to customize the song (use a third-party sound
editor)
■
Improve the sound quality if your CD recording system is less than
optimal
Chapter 6: Making Music
CDs
6-5
6-6
How to Make a Music CD
You can pre-record one Wave file at a time. To pre-record a Wave file from
an existing CD, follow these steps:
1. Insert the source CD, which contains the song you want to pre-record to
your hard drive, into your CD recorder.
2. Click the Audio CD Layout tab.
3. Select the audio track you want to pre-record from Explorer and drag it
into the Audio CD Layout window.
4. Highlight the audio track in the Audio CD Layout window.
5. Select Pre-record to WAV file from the Track menu.
NOTE: Pre-recording audio tracks to Wave files requires approximately 10MB
of space on your hard drive for one minute of music.
6. Type in a file name for the Wave file and choose a different location on
your hard drive if you do not want to record your Wave file to your Temp
directory.
7. Click Save.
Easy-CD Audio pre-records your Wave file to your hard drive. A final
message box notifies you when the recording is complete.
Modifying Your CD Layout
Combining Both Audio Tracks and Wave Files
You can make a music CD that contains songs both from pre-recorded
Wave files stored on your hard drive and from audio tracks on an existing
music CD. To do so, follow the steps outlined in “Recording Audio Tracks
from an Existing Music CD” on page 6-3 and “Recording Wave Files
Stored on Your Hard Drive” on page 6-4, depending on the type of songs
you want to record. Once you have added all of the audio tracks and
Wave files you want to record to your CD layout, select Create CD from
the File menu.
Modifying Your CD Layout
The following sections describe how to make changes to your CD layout.
Changing the Order of Your Songs
Once you have added more than one song to your CD layout, you can
change the order of the songs at any time before creating the CD.
To change the order of the songs, follow these steps:
1. Select the song whose order you want to change in the CD layout.
2. Drag it to the position you want it to appear in the Audio CD Layout
window.
Removing Songs from Your CD Layout
You can remove any song you have added to a CD layout at any time
before you create a CD. To remove a song from your CD layout, follow
these steps:
1. Select the song you want to remove in the Audio CD Layout window.
2. Select Cut from the Edit menu.
Chapter 6: Making Music
CDs
6-7
6-8
Playing Music CDs
Renaming Songs in Your CD Layout
To rename a song listed in your CD Layout, follow these steps:
1. Select the song you want to rename in the Audio CD Layout window.
2. Select Rename in the Track menu.
3. Type in the new name in the text box.
Saving a CD Layout
You can create a CD layout, save it, then use it to record a CD later. To
save a CD layout, follow these steps:
1. Select Save As from the File menu.
2. Type in the File name.
3. Select the location where you want to store the file.
Opening an Existing CD Layout
To open a CD layout you have previously saved:
■
Select Open CD Layout from the File menu.
Easy-CD Audio displays the contents of the layout.
Playing Music CDs
Use the Windows 95 CD Player to listen to music CDs.
Getting Help
Getting Help
For setup and connection problems with your CD-RW drive, refer to the
Troubleshooting section of the hardware guide.
For information about Easy-CD Audio refer to the appropriate topics in
the Online Help. To access the Easy-CD Audio Online Help:
■
Select Help Topics from the Help menu.
If you need further assistance, please contact Adaptec. The information
and support services we offer are described in the Customer Support
section at the end of this manual.
Chapter 6: Making Music
CDs
6-9
Chapter 7:
Making Inserts and
Labels
The cover is printed on one side of a sheet of paper and then folded. One
side lists the files or tracks and the other side shows the title and may also
contain graphics.
Easy-CD Audio allows you to customize your own jewel case insert. Once
you have edited the jewel case insert, you can preview it, print it, cut it to
size, and insert it in the case.
You can also design and print a label for the top of the CD. You can use a
standard printer if you use special paper designed for disc labels.
7-1
Chapter 7: Making Inserts
and Labels
A jewel case insert is a cover you can print and insert in the CD’s jewel
case—the plastic case that holds the CD—to indicate the title and
contents of your CD.
7-2
Starting Jewel Case Designer
Starting Jewel Case Designer
There are two ways to start the Jewel Case Designer:
1. In Windows 95, click the Start button, select Programs, point to HP
CD-Writer Plus, and select Make Inserts and Labels.
2. If you are already in Easy-CD Audio, click the Jewel Case Layout tab.
How to Make a Jewel Case Insert
When you make a music CD, Easy-CD Audio uses the CD layout
information to create a basic jewel case insert, including the CD title,
artist name, and list of songs. You can then click the Jewel Case Layout
tab to modify and customize that information, such as changing font
styles and adding graphics.
When you make a data CD, you can select Make Inserts and Labels from
the program group to create your own custom jewel case insert.
Creating custom jewel case inserts involves three basic procedures:
■
Editing inserts
■
Adding text and graphics
■
Printing
The following sections explain how to view and edit inserts, add text and
graphics, and print jewel case inserts.
Editing Inserts
The following sections describe the different ways you can view and edit
jewel case inserts before printing them.
Viewing Inserts
To view the different parts (pages) of the jewel case insert, follow these
steps:
1. Click the Jewel Case Layout tab.
How to Make a Jewel Case Insert
7-3
2. From the Page menu, select the part of the insert you want to view:
■
Jewel Front—to view the Inside Jacket and Front Cover
■
Jewel Back—to view the Back Cover
■
Disc Printer—to view the Compact Disc label
Zooming
To view a section of an insert page in greater detail, you can magnify the
view. To change the magnification of the page, follow these steps:
1. Select Zoom from the Page menu.
2. Select the zoom level you want to apply.
3. Click OK.
Easy-CD Audio changes the magnification level.
Using Rulers and Grids
You can use rulers and grids to position text and graphics on your jewel
case insert. See “Setting Insert Layout Options” in the Easy-CD Audio
Online Help to define your preferences.
Using Rulers
Rulers are displayed along the perimeter of the Jewel Case Layout
window and help you to measure the insert and its objects.
Chapter 7: Making Inserts
and Labels
Easy-CD Audio displays the view.
7-4
How to Make a Jewel Case Insert
To display or hide the rulers, do the following:
■
Select the Ruler option from the View menu to view rulers.
■
Deselect the Ruler option from the View menu to hide rulers.
Using Grids
Grids help you to more precisely position objects on the insert with
respect to other objects on the physical page.
To snap objects to a grid—meaning the objects are automatically moved
to the grid line—do the following:
1. Select Grid from the Layout menu.
2. Select Snap to Grid from the Layout menu.
The objects snap to the nearest grid marker when you move them around
on the page.
To display or hide the grids, do the following:
■
Select the Grid option from the Layout menu to view grids.
■
Deselect the Grid option from the Layout menu to hide grids.
Positioning Inserts
You can position the insert at any location on the physical page. For an
approximate position, use the box
at the intersection of the two
rulers.
To position the insert, follow these steps:
■
Drag the box at the intersection of the ruler to the position on the
page where you want the upper left corner of the insert to be located.
For more precise control over the position of the insert, use the Origin
settings in the preferences. See “Setting Insert Layout Options” in the
Easy-CD Audio Online Help.
How to Make a Jewel Case Insert
7-5
Adding Text
You can add as much text as you like to the jewel case insert. When you
add text, you can define some attributes, such as font style, color, and
background fill color.
To add text, follow these steps:
2. Type the text in the Text box.
3. Select the text attributes you want to use:
Attribute
Description
Fill Color
Select the color you want surrounding the
text.
NOTE: When text is marked Transparent—
meaning that you can see the background
behind the text— you can not define a fill
color.
Text Color
Select the color of the text.
Font
Select the font, style, and size of the text.
4. Click OK.
The text is added where the cursor is located on the Jewel Case Layout
window.
Chapter 7: Making Inserts
and Labels
1. Select Insert Text from the Edit menu.
7-6
How to Make a Jewel Case Insert
Editing Text Objects
To change the attributes of any text object in the jewel case layout,
follow these steps:
1. Double-click the text object you want to edit.
2. Select the text attributes you want to change. See “Adding Text” on page
7-5.
3. Click OK.
Adding Graphics
The graphics used in Easy-CD Audio are called OLE objects. OLE is a
Windows feature that maintains associations with objects across different
applications. For example, if you add OLE objects to inserts, you can
double-click the object to open the associated application so you can edit
the object.
To create and insert an OLE object, follow these steps:
1. Select Insert New Object from the Edit menu.
2. Select the Create New option.
3. Select the application in which you want to create the object in the
Object Type drop-down list box.
4. Click OK.
The graphic appears in the Jewel Case Layout window.
NOTE: See the Easy-CD Audio Online Help for information on editing and
moving objects.
Arranging Track Titles
Information about tracks listed in the Audio CD Layout is automatically
added to the Jewel Case Layout window. If you delete tracks while
making an audio CD, the associated information is automatically
updated in the Jewel Case Layout tab.
How to Make a Jewel Case Insert
7-7
Deleting tracks while making an audio CD may cause blank rows to
appear in the tracks list of the Jewel Case Layout tab. Therefore, if you
make changes to the track list that affect the position of the tracks on the
Jewel Case Layout window, Easy-CD Audio asks if you want the tracks
automatically repositioned.
The following sections describe different ways you can arrange the tracks
in the Jewel Case Layout.
Creating Track Column Lists
You can arrange the track information boxes:
■
Randomly by dragging them to new positions in the Jewel Case
Layout window, or
■
In a linear list with one or two columns.
To create a track list:
■
Select One Column or Two Column from the Text menu.
Displaying Track Numbers and Duration Times
Easy-CD Audio includes the track number and duration time for each
audio track. The track number indicates the order in which the audio
tracks are recorded. The duration time is shown in minutes and seconds.
To display the track numbers:
■
Select Display Track Number from the Text menu.
To display track duration times:
■
Select Display Track Time from the Text menu.
Fitting Tracks on a Page
Fitting tracks means all the track information is centered on each page
and aligned along the first character of each track.
You can move track titles from the inside jacket and the back cover to the
front cover. However, Best Fit will move tracks back to their original
location.
Chapter 7: Making Inserts
and Labels
The Jewel Case Layout tab provides some commands that let you create
columns of track information, display the length and number of each
track, and automatically position tracks on the layout for better
positioning.
7-8
Getting Help
To fit the tracks on the page as described above:
■
Select Best Fit from the Arrange menu.
Printing Jewel Case Inserts
You can print a jewel case insert while the Jewel Case Layout tab is open.
The commands and options available for printing depend on the type of
printer that is connected to your computer. For information about these
options, see your printer’s guide.
To print a jewel case insert or a disc label, follow these steps:
1. Select Print from the File menu.
2. Click OK.
To preview an insert before printing it:
1. Select Print Preview from the File menu.
2. Click OK.
Getting Help
For setup and connection problems with your CD-RW drive, refer to the
Troubleshooting section of the hardware guide.
For information about making jewel case inserts, refer to the appropriate
topics in the Easy-CD Audio Online Help. To access the Easy-CD Audio
Online Help:
■
Select Help Topics from the Help menu.
If you need further assistance, please contact Adaptec. The information
and support services we offer are described in the Customer Support
section at the end of this manual.
Chapter 8:
Copying CDs
The most common use for making a copy of a CD is to create a working
copy of a CD and archive the original in a safe place.
What Kinds of CDs Can I Copy?
Using CD Copier, you can make backup copies of almost any type of CD.
The following table lists the types of CDs that can be copied and some
notes about making backup copies:
Type of CD
Notes
Audio
If you are using a drive other than a CD-R or CD-RW
drive, a source CD-ROM drive capable of reading
audio digitally is required. Not all drives support
digital audio extraction. See “Testing Your System
Configuration” in the CD Copier Online help. (EasyCD Audio tests your drive to determine its capabilities
when the source CD is inserted.)
CAUTION: This release of CD Copier supports copying
CDs in Track-at-Once mode. This means that there is a
two-second gap of silence between tracks.
8-1
Chapter 8: Copying CDs
NOTE: CD Copier is designed to assist you in reproducing material in which
you own the copyright or have obtained permission to copy from the copyright
owner. Unless you own the copyright or have permission to copy from the
copyright owner, you may be violating copyright law and be subject to payment
of damages and other remedies. If you are uncertain about your rights, contact
your legal advisor.
8-2
What Kinds of CDs Can I Copy?
Type of CD
Notes
DirectCD
Discs
Some CD-ROM drives may not be able to read a
DirectCD disc. If you have a CD-ROM drive that is
multiread capable, there should be no problems.
Mixed-Mode
Mixed results. Some CDs copy perfectly; others do
not, possibly because the CD is formatted to
circumvent copying or because some CDs do not
follow the standard specifications.
CD Extra
Some audio may be lost if there is less than a
two-second gap on the source CD.
Photo CD
Requires a source CD-ROM drive capable of reading
CD-ROM XA. Most current CD-ROM drives support
this.
Video CD
Requires a source CD-ROM drive capable of reading
CD-ROM XA. Most current drives support this.
Starting CD Copier
You can open CD Copier from the Start button in the Windows 95
taskbar. To do so, follow these steps:
1. In Windows 95, click the Start button located on the left side of the
taskbar.
2. Select Programs, point to HP CD-Writer Plus, and select Copy CDs.
The CD Copier Source and Destination tab appears.
How to Make a Copy of a CD
8-3
How to Make a Copy of a CD
To make a backup copy of a CD, follow these steps:
1. Select the source drive from which you want to copy the CD. This can be
your CD-R, CD-RW, or CD-ROM drive. See “Source CD-ROM Drives for
CD-to-CD Copying” in the CD Copier Online Help if you are going to
copy directly from a CD-ROM drive.
2. Select the destination drive that contains the blank CD. This is your
CD-RW drive.
3. Make changes, if any, in the Advanced tab settings. See “CD Copier
Advanced Tab Settings” on page 8-4.
4. Select one of the following options:
Test—Select this option to perform a test in which the files to be
recorded are passed to the CD recorder. No information is recorded to
the CD. Use this option if you have made any changes to your CD
recorder setup.
■
Test & Copy—Select this option to perform a test in which the files to
be recorded are passed to the CD recorder. Recording begins after a
successful test.
■
Copy—Select this option when you do not want to perform the test.
Use this option if you have successfully recorded a number of similar
CDs and you have not made any changes to your CD recorder setup.
5. Select the number of copies you want to make.
6. Click Copy to begin recording a copy of your CD.
7. Follow the on-screen instructions and insert a blank CD when prompted.
CD Copier begins copying the files and folders from your source to a
blank CD. A final message box notifies you when the copying is
complete.
Chapter 8: Copying CDs
■
8-4
CD Copier Advanced Tab Settings
CD Copier Advanced Tab Settings
Setting
Description
Current CD
Recorder Speed
Select the speed at which you want to create the
backup copy of the CD. For greater certainty,
record at 1x.
Disc Copy
Select this option to copy the source CD to your
hard drive first to speed up the recording process
if you are making more than one copy of a CD.
Once the source has been copied to your hard
drive, CD Copier records the disc copy to the CD.
Select Location
To make a disc copy, type in a different location
to store the image file if you do not want to use
the Temp directory.
Getting Help
For setup and connection problems with your CD-RW drive, refer to the
Troubleshooting section of the hardware guide.
For information about CD Copier refer to the appropriate topics in the
Online Help. To access the CD Copier Online Help:
■
Select Help Topics from the Help menu.
If you need further assistance, please contact Adaptec. The information
and support services we offer are described in the Customer Support
section at the end of this manual.
Chapter 9:
HP Simple Trax
Welcome to HP Simple Trax
HP Simple Trax protects your data by copying files and folders to a CD
and saving information about them in the Simple Trax information vault
on your hard drive. This makes it easy for you to find and retrieve any
protected version of a file you need.
HP Simple Trax is designed to work just the way your Windows Explorer
works. You can drag and drop items or use the menus. You can also click
on items with the right mouse button to use the popup menus. Use your
favorite method or try a new one.
You don’t have to log or track what is stored on your CDs, HP Simple
Trax does it for you automatically. You can create a list of important files
or folders that you want to protect regularly and even schedule
protection to take place automatically when you are not using your
computer. It's that easy to protect all your important information!
With HP Simple Trax, your important files are secure and easy to retrieve.
You can even retrieve older versions of files, allowing you to undo major
revisions or changes. HP Simple Trax also helps you find the file(s) you
want to retrieve, including specific versions of a file, with its search
option.
9-1
Chapter 9: HP Simple Trax
The installation program will place the HP Simple Trax icon on the
desktop and under My Computer. When you open or explore the Simple
Trax icon, instead of folders, you see icons representing all the CDs you
have used to protect your files with HP Simple Trax. You can see which
files and folders are in each CD without putting a CD in your CD-Writer.
Retrieving one or more files or folders from a CD is a snap — just treat
the Simple Trax folder as a regular CD drive and copy the files using HP
Simple Trax's handy popup menus. HP Simple Trax asks you for the
correct CD(s) as needed to retrieve the selected files.
9-2
Protecting Files and Folders Immediately
HP Simple Trax is installed along with your other CD-Writer Plus
software. No special installation or configuration is necessary. All you
need to do before using HP Simple Trax is to prepare a CD for writing
with your CD-Writer Plus. The method to prepare a CD can be found on
page 5-2.
This chapter shows you how to:
■
Protect files and folders on CD
■
Create a Protection List
■
Schedule a protection session to run automatically
■
Retrieve protected files and folders
■
Search the HP Simple Trax information vault
■
Use the HP Simple Trax Control Panel
For more complete information on any topic see the on-line help.
Protecting Files and Folders Immediately
To protect files and folders immediately:
1. Place the CD you want to use to protect information into your CD-Writer
Plus.
2. Run Explorer by clicking the Start button, pointing to Programs, and
clicking Windows Explorer.
3. Click the file or folder you want to protect with the right mouse button.
A popup menu appears.
To select multiple files or folders within a single folder, press and hold
the CTRL key while clicking the desired items with the left mouse button.
Then release the CTRL key and click with the right mouse button.
Creating a Protection List
9-3
4. Point to HP Simple Trax and click Protect... from the HP Simple Trax
menu.
The View Versions option only appears if you have selected a single file.
HP Simple Trax copies the selected file(s) and folder(s) to the CD in your
CD-Writer Plus and places information about the protected files into its
information vault.
If the CD you placed in your CD-Writer Plus has not been used with HP
Simple Trax before, the program prompts you to type a name to identify
the CD. This name is used only in the HP Simple Trax information vault.
Be sure to write the same name on the CD label.
NOTE: When you use Direct CD to write to your CD-Writer Plus directly, as
described in chapter 5, HP Simple Trax does not save any information about
this operation in its information vault. For HP Simple Trax to save information
about the files you are protecting you must use the HP Simple Trax popup
menus as described above, drag and drop to the HP Simple Trax icon, or copy
and paste on the HP Simple Trax icon.
The HP Simple Trax Protection List contains all files and folders you have
designated for protection. You can then schedule a protection session to
copy all items in the Protection List to a CD at once. This is a much more
efficient method of protecting your important information because it
copies all designated files and folders in one operation, saving you time
and effort.
To add files and folders to the Protection List:
1. Run Explorer by clicking the Start button, pointing to Programs, and
clicking Windows Explorer.
Chapter 9: HP Simple Trax
Creating a Protection List
9-4
Scheduling a Protection Session to Run Automatically
2. Click the file or folder you want to protect with the right mouse button.
A popup menu appears.
To select multiple files or folders within a single folder, press and hold
the CTRL key while clicking the desired items with the left mouse button.
Then release the CTRL key and click with the right mouse button.
3. Point to HP Simple Trax and click Add to Protection List from the HP
Simple Trax menu.
The View Versions option only appears if you have selected a single file.
HP Simple Trax places the selected file(s) and folder(s) in the Protection
List.
4. Repeat steps 2 and 3 for any other files or folders that you want to add to
the Protection List.
To protect the files and folders in the Protection List, use the HP Simple
Trax Control Panel Schedule Setup tab. See the next section or the HP
Simple Trax Control Panel section later in this chapter for more
information.
Scheduling a Protection Session to Run
Automatically
HP Simple Trax allows you to schedule a protection session to run at a
specified time on selected days. Scheduled sessions automatically protect
all files and folders in the Protection List so you don't have to remember
to do so. You can even schedule a protection session to run in the middle
of the night or any other time your computer is on but not in use.
Scheduling a Protection Session to Run Automatically
9-5
For a scheduled protection session to run unattended you will need to
have a CD that already has a name for use in HP Simple Trax. If it is the
first time you use the CD in HP Simple Trax the software will prompt you
to type a name to identify the CD when the session begins.
To schedule a protection session:
1. Double-click the HP Simple Trax Control Panel shortcut on your
desktop or click the Start button and point to Programs, then to HP CDWriter Plus, then to HP Simple Trax, and select Control Panel from the
HP Simple Trax menu.
2. Click the Schedule Setup tab. The following screen appears:
Chapter 9: HP Simple Trax
3. Use the row of buttons along the top of this tab to select the day(s) to
perform a scheduled protection session. Click the desired day button(s).
4. Set the time you want the scheduled protection session to start on the
selected day(s).
5. Select the desired protection option:
9-6
Retrieving Protected Files and Folders
■
All files in the list: Protects every item in your Protection List,
whether changed or not.
■
Only changed files: Protects only those items in your Protection List
that have changed since the last protection session.
6. Click OK to schedule the protection session.
Be sure to place the desired CD in your CD-Writer Plus before the
scheduled protection session is set to begin. Since the first time you use a
CD in HP Simple Trax the program prompts you to type a name to
identify the CD, make sure you have already used the CD in HP Simple
Trax for the scheduled protection session to run unattended.
Leave your computer on so the scheduled protection session can run.
Click Run Now if you want to protect the items on your Protection List
immediately. The protection session will still run as scheduled.
Retrieving Protected Files and Folders
Retrieving protected files and folders using HP Simple Trax is very quick
and easy. You don’t need to insert a CD into your CD-Writer Plus before
the retrieval actually begins. HP Simple Trax shows you all the files and
folders you have protected on all CDs and prompts you for the correct
CD(s) during the retrieval process. Since HP Simple Trax automatically
gives you the most recent version available of a file you may have to
insert a CD you didn’t expect to.
To retrieve protected files and folders:
1. Run Explorer by clicking the Start button, pointing to Programs, and
clicking Windows Explorer.
2. Double-click the Simple Trax icon.
Retrieving Protected Files and Folders
9-7
3. Double-click the CD label for the CD from which you want to retrieve
files or folders. Open the folder containing the file(s) and folder(s) you
want to retrieve.
If you do not know which CD contains the files or folders you want to
retrieve, click the Tools menu, point to Find, and click In Simple Trax...
to use HP Simple Trax Find feature.
4. Click the file or folder you want to retrieve with the right mouse button.
A popup menu appears.
To select multiple files or folders within a single folder, press and hold
the CTRL key while clicking the desired items with the left mouse button.
Then release the CTRL key and click with the right mouse button.
5. Click Retrieve from the popup menu.
6. Set the retrieve options:
■
Make sure Ask before overwriting files is checked to prevent
retrieved files from overwriting existing files of the same names
without HP Simple Trax prompting you to do so first.
Chapter 9: HP Simple Trax
The View Versions option only appears when you right-click on a file.
9-8
Retrieving Protected Files and Folders
■
Make sure Include subdirectories is checked to retrieve all
subdirectories in the selected folder. (This option is useful only if you
have selected one or more folders.)
■
Click Copy files to an alternate location and type the desired drive
and path or click Browse and select the new location from the list of
folders on your hard disk(s).
NOTE: If you choose to retrieve the selected files or folders to an alternate
location, all of the retrieved files are removed from the original folders and
subfolders and are placed in the alternate location. If you want to keep the
directory information either drag and drop the items or use copy and paste.
7. Click OK to continue.
8. Insert the correct CD if it is not already in your CD-Writer Plus. HP
Simple Trax prompts you for the required CD.
9. Confirm that you want to replace existing files, if prompted to do so.
HP Simple Trax retrieves the most recent versions of files that you
selected. In order to do this HP Simple Trax may prompt you for different
CDs depending where the most recent version was copied.
TIP: If you are using multiple CDs disable the DirectCD banner.
You can also retrieve earlier versions of a file using the View Versions
option. This option will bring up the File Protection History dialog box,
which lists all the protected versions of the file. The most common
reason for retrieving an older version of a file is to undo major revisions
or changes.
To display the File Protection History dialog box run Explorer, click the
file on your hard disk that you want to examine with the right mouse
button, point to HP Simple Trax on the popup menu, and select View
Versions. You can also double-click the HP Simple Trax icon, click the file
you want to examine with the right mouse button, and select View
Versions.
Searching the HP Simple Trax Information Vault
9-9
The File Protection History dialog box appears:
Searching the HP Simple Trax Information
Vault
HP Simple Trax helps you find protected files in the HP Simple Trax
information vault so that you can see if a file has been protected, see
when it was last protected, and retrieve it if desired.
Chapter 9: HP Simple Trax
To retrieve an older version of a file, click the desired file version in the
File Protection History dialog box and click the Retrieve button. Older
versions of a file can only be retrieved one at a time.
9-10
Searching the HP Simple Trax Information Vault
To find protected files in the HP Simple Trax information
vault:
1. Run Explorer by clicking the Start button, pointing to Programs, and
clicking Windows Explorer.
2. Double-click the HP Simple Trax icon.
3. Click the Tools menu, point to Find, and click In Simple Trax... to
display the Find dialog box.
4. In the Named box, type all or part of the filename you want to find.
You can use a file filter to search for files or folders based on name
patterns.
A file filter is a generalized description of a filename composed of a
partial filename and one or more of the wildcard characters. The wildcard
characters take the place of one or more letters or numbers to help you
find a file whose name you do not know or specify a group of files with
similar names. The wildcard characters are:
* = any number of characters
? = a single character
Examples:
■
To find all files that end in .txt, type *.txt
■
To find all files that end in .wp and one additional character, type
*.wp?
■
To find all files that begin with report and have any extension, type
report.*
5. To limit the search to a specific CD, drive, or folder, click the desired CD,
drive, or folder in the Look in: box.
6. Click Find Now to begin searching.
If you want to stop the search click Stop.
HP Simple Trax Control Panel Overview
9-11
If you do not know the name of the file(s) or folder(s) you want to find,
click the Date tab to search the information vault for items created,
modified, or protected during a specified period of time.
Click a file with the right mouse button to retrieve it or view protected
versions.
The HP Simple Trax Find menu provides additional options. Refer to the
on-line Help for complete information.
HP Simple Trax Control Panel Overview
The HP Simple Trax Control Panel provides access to many HP Simple
Trax options. The HP Simple Trax Control Panel has three notebook tabs
that organize the available functions:
Selection: The Selection tab gives you full control over the HP Simple
Trax Protection List, allowing you to add and remove files and folders
as needed to protect your valuable information.
■
Schedule Setup: The Schedule Setup tab allows you to schedule
automatic protection of all items in the Protection List.
■
Error Logs: An error log is automatically created during every
protection or retrieval session whether or not an error occurs. You
may wish to consult the error log for additional information in the
event that an error message appears during an operation.
To run the HP Simple Trax Control Panel, double-click the HP Simple
Trax Control Panel shortcut on your desktop or click the Start button,
point to Programs, then to HP CD-Writer Plus, then to HP Simple Trax,
and click Control Panel.
Chapter 9: HP Simple Trax
■
9-12
HP Simple Trax Control Panel Overview
Selection Tab
The Selection tab gives you full control over the HP Simple Trax
Protection List, allowing you to add and remove files and folders as
needed to protect your valuable information.
The HP Simple Trax Control Panel Selection tab is divided into two
sections:
Available Files
■
Drive List: Choose the drive you want to work with from this dropdown list.
■
Folder List: Click the folder you want to open.
■
File List: Displays the files in the selected folder that meet the criteria
specified by the File Selection radio buttons.
■
File Selection Radio Buttons: Control how files are displayed and
selected for protection. There are three options:
HP Simple Trax Control Panel Overview
9-13
1. All Files & Folders: Selects all files and any subfolders in the current
folder for protection. The contents of the current folder appear in the
File List.
2. File Type: Specifies the type of files that are selected for protection
and displayed in the File List. Type the desired file filter in the
accompanying combo box or select a file filter you have used before
from the drop-down list. Only filters of the form *.??? are allowed.
Some examples of these filters are *.bmp, *.doc, and *.txt. The
advantage of using a file type when creating a Protection List is that
future files of that type are automatically included.
3. Individual Files: Allows you to choose the specific files to be
protected from the File List. Click the desired file(s).
■
Add to List Button: Adds the selected files to the Protection List.
Protection List
■
Protection List: Contains all files and folders you have designated for
protection. You can then schedule a protection session to copy all
items in the Protection List to a CD at once.
■
Remove from List Button: Click the items you want to remove from
the Protection List and click this button.
Schedule Setup Tab
The controls on this tab are contained in a single group:
■
Day of the Week Buttons: Use this row of buttons to select the day(s)
on which to perform a scheduled protection session. You can click as
many days as desired. The selected day buttons remain pressed. To
remove a day from the schedule, click the desired button.
■
Options: These radio buttons set the protection options.
All files in the list: Protects every item in your Protection List,
whether changed or not.
Only Changed files: Protects only those items in your Protection List
that have changed since the last protection session.
■
Start Time: Type the time at which the scheduled protection session
is to begin. The Start Time is the same for all selected days.
Chapter 9: HP Simple Trax
The Schedule Setup tab allows you to schedule automatic protection of
all items in the Protection List.
9-14
HP Simple Trax Control Panel Overview
■
Run Now... Button: Click this button to protect all items in your
Protection List immediately.
Error Logs Tab
An error log is automatically created during every protection or retrieval
session whether or not an error occurs. You may wish to consult the error
log for additional information in the event that an error message appears
during an operation.
The controls on this tab are contained in a single group:
■
Error Log List: This portion of the tab displays information about the
error logs and allows you to select a specific error log so that you can
get more information on any errors that occurred.
■
View Button: Click the error log you want to open and click this
button. Use this option to see the details of any errors that occurred.
The information contained in the error log can help you solve the
problem.
■
Delete Button: Click the error log you want to delete and click
Delete.
CAUTION: When you delete an error log, it cannot be restored.
■
Keep last x error log entries: Click this radio button to set the
number of error log entries HP Simple Trax is to keep. Type the
number of error logs to keep or use the spin buttons to set the desired
number. When this number is exceeded, the oldest error log is
automatically deleted.
■
Keep all error log entries: Click this radio button to keep all error log
entries. You can then delete unwanted entries manually using the
Delete button.
HP Simple Trax’s seamless integration to Explorer makes protecting and
retrieving your valuable information easy. Schedule protection sessions
of your important documents so that they will always be available. Keep
your hard drive from getting cluttered by versions of files you think you
might want in the future by protecting them with HP Simple Trax.
Chapter 10:
Adobe PhotoDeluxe™
Welcome to Adobe PhotoDeluxe™
PhotoDeluxe software makes it easy to be creative with your own
photographs. Instead of simply viewing photos in frames or albums, with
PhotoDeluxe you can use your photographs to make calendars, cards,
and T-shirts, or to add a very personal touch to your gifts. And you’ll
have fun doing it.
Registration
We are confident that you will find PhotoDeluxe both fun and
rewarding. So that we can continue to keep you informed about updates
to Adobe PhotoDeluxe and offer you technical support, please register
your software by using the online registration software provided.
Starting PhotoDeluxe
In Windows, click the Start button, click Programs, click Adobe, click
PhotoDeluxe 2.0, and click Adobe PhotoDeluxe 2.0.
10-1
Chapter 10: Adobe
PhotoDeluxe™
NOTE: When using PhotoDeluxe, keep the HP SureStore Plus CD in your CDROM drive as much as possible. Although the CD is not required to use the
program, you will need it when you want to use the sample photos and clip art
or use the guided activities stored on it.
10-2
Learning PhotoDeluxe
If You have Problems
For solutions to problems you encounter while using the program, see
the topic “Troubleshooting” in online Help. For important information
that became available after this book went to press, see the Readme file
installed in the same folder as PhotoDeluxe.
Adobe also provides technical documents that address many problems.
Technical documents are freely available on the Adobe Systems World
Wide Web site at http://www.adobe.com/supportservice/custsupport. Access
to the web site is only in English and there is limited content in other
languages.
Learning PhotoDeluxe
Use this guide to become familiar with the process of editing and using
photos in PhotoDeluxe. For complete information about tools and
commands, see the comprehensive online Help topics. You can read
online Help topics at any time by clicking a Help button.
NOTE: Help buttons appear in guided activity steps and in the toolbar. If you
don’t have a photo window open you can still use online Help by choosing a
command from the Help menu.
In addition to this guide and the online Help, the documentation for this
program includes the tour movie on the HP SureStore Plus CD, which
demonstrates some PhotoDeluxe fundamentals. The movie is provided
only in English.
Looking at PhotoDeluxe
10-3
Looking at PhotoDeluxe
PhotoDeluxe is organized so that the most important tools are ready
when you need them. Step-by-step guided activities make projects easy.
A. Buttons organize guided activities into categories. B. Introduction (Intro)
tabs acquaint you with each section or guided activity. C. Numbered tabs
guide you through steps in order. D. Clue cards guide you with information
about a step. E. Square Help buttons provide specific information within
steps. F. Round Help buttons display the table of contents for online Help
where you can get information about any tool or command. G. The status
bar tells you how much memory your photo uses.
Chapter 10: Adobe
PhotoDeluxe™
10-4
Getting a Photo into PhotoDeluxe
Toolbar and Photo Organizer
You’ll find the toolbar at the top of the photo window.
A. Zoom In button magnifies an image. B. Zoom Out button reduces an
image. C. Zoom tool magnifies the area you click or drag across. D. Zoom
menu lets you choose a magnification. E. Trash Can button deletes the
selected object. F. Object-order menu button provides options for
overlapping objects. G. Text tool lets you add text to a photo. H. Help
button opens online Help. I. Undo button reverses your most recent change
to the photo.
When you use a gallery, or photo collection, the photo organizer appears.
The photo organizer floats above other windows.
Getting a Photo into PhotoDeluxe
Adobe PhotoDeluxe works with photos that are already stored as digital
files. If your photos are stored on your computer, on a disk, or on CD, or
if you are using a camera or scanner connected to your computer, then
you are working with digital photos. If your photos are in the form of
prints, slides, or negatives, they’re not digital yet. You can make digital
photos with a digital camera, scanner, video-capture device, or a digital
photo-finishing service. PhotoDeluxe recognizes many kinds of digital
photo files and can work directly with many brands of scanners and
cameras.
Getting a Photo into PhotoDeluxe
10-5
If you don’t have any digital photos yet, you can still use PhotoDeluxe
with any sample photo from one of the photo organizer galleries stored
on the HP SureStore CD.
Using the Get Photo Button
The Get Photo button gives you access to all of the ways you can get a
digital photo into PhotoDeluxe.
To get a photo:
1. Click the Get Photo button and read the information under the Intro
tab that appears. Then click the Get Photo tab.
3. As necessary, complete any dialog boxes that appear. The options that
appear vary depending on the device you’re using, so you may have to
consult the instructions that came with the device. When you finish,
PhotoDeluxe converts the photo into its own file type to give it access to
Chapter 10: Adobe
PhotoDeluxe™
2. Click the button for the location where the photo is coming from. It’s
either on your computer, on a disk, or you’re about to create it using a
connected device such as a scanner, camera, or video-capture device.
Follow the on-screen instructions.
10-6
Getting a Photo into PhotoDeluxe
all the features in the program. The photo appears in the photo window,
ready for use in PhotoDeluxe.
■
If you get the photo from outside PhotoDeluxe, it opens as an untitled
photo so it’s important to save it right away. A quick way to do this is to
drag the photo into the My Photos gallery in the photo organizer.
4. Click the My Photos button. When the My Photos window opens, drag
the photo there.
Getting a Photo from the Photo Organizer
Adobe PhotoDeluxe comes with a photo organizer that appears as a
floating window where you can organize your photos. You can get or
store photos by dragging photos out of or into the photo organizer
window.
The photo organizer stores sets of photos in galleries. You can create your
own galleries and add or remove photos from them. PhotoDeluxe
includes the Sample Photos and Clip Art galleries, which you can find
using the Get Photo button. Unlike galleries you create, the Sample
Photos and Clip Art galleries are permanently stored on the HP SureStore
Plus CD, so you cannot change them.
To get a photo from My Photos, Sample Photos, or Clip Art:
1. Insert the HP SureStore Plus CD into your CD drive.
Saving and Printing your Photos
10-7
2. Click the Get Photo button, click the Get Photo tab, and then click the
My Photos, Sample Photos, or Clip Art button. The gallery appears in a
photo organizer window.
3. Drag a photo from the photo organizer window to the PhotoDeluxe
window.
NOTE: You can also just double-click a photo in the photo organizer window.
Saving and Printing your Photos
When you finish working on a photo, you can send the photo to your
hard disk, another program or computer, the Internet, or to a printer.
Saving your Work
To move a photo to the photo organizer:
1. If the My Photos window isn’t already open, click the Get Photo button,
click the Get Photo tab, and then click the My Photos button.
Chapter 10: Adobe
PhotoDeluxe™
Changes you make to a photo occur only in your computer’s RAM
(temporary memory) and are not permanently recorded until you save
the photo to disk. Therefore, as soon as you get a photo into your
computer it’s a good rule to save the photo immediately and to save
often, usually after any successful change to the image. The most
convenient way to store photos is to drag them to the My Photos gallery
in the photo organizer included with PhotoDeluxe.
10-8
Saving and Printing your Photos
2. Drag the photo to the My Photos window.
NOTE: If you are not using the Object selection tool, choose it before dragging to
the My Photos window.
To save changes to a photo:
■
With the photo window open and in front, choose the Save command
from the File menu.
Sending Photos to Another Program or
Computer
PhotoDeluxe can package photos using any of several file formats,
making it easy to transfer photos to another program or computer.
Different file formats exist because each has characteristics that work best
for a specific purpose. For example, the JPEG format works well for
Internet photos, and the TIFF format works well for desktop publishing.
To prepare a photo for use in a Web page or e-mail message:
1. With a photo open, complete any activity you may be using, click the
Send button, and then click the To Internet tab.
Saving and Printing your Photos
10-9
2. Click the button that matches the destination of your photo, and follow
the instructions on the tabs.
To send a photo to a file format for use in another program:
1. With a photo open, complete any activity you may be using, click the
Send button, and then click the To Disk tab.
2. Click the Export button and then click the 1 Export tab.
Click the button that matches how the photo will be used. The following
list of typical uses can help you choose:
To make a photo you can use on a World Wide Web page, click GIF
Format.
■
To make a photo that will print well from a desktop-publishing program,
click Other Export, and then choose EPS or TIFF from the Save As menu.
■
To make a photo readable on many kinds of computers and over the Web
(using free Acrobat Reader software), click Create Acrobat File.
■
To make a photo that displays well on a system that cannot display more
than 256 colors, click Index Color.
■
To make a black-and-white version of a color photo, click Grayscale.
■
To save in another format not already mentioned, click Other Export
and then choose a file format from the Save As menu.
3. Specify a location and filename for the photo, and click Save. After
PhotoDeluxe finishes saving the photo, click Done.
Chapter 10: Adobe
PhotoDeluxe™
■
10-10
Saving and Printing your Photos
Printing a Photo
You can print completed photos or projects with your printer. To prevent
mistakes and save paper, use Print Preview to check the size of the photo
on the paper you selected and confirm settings in Page Setup before you
actually print.
To check the photo size in Print Preview:
1. Click the Send button at the upper left corner of the screen. Click the To
Printer tab and then click the Print Preview button.
2. After the photo appears on the preview of the printed page, see if the
entire photo fits within the page boundary. If it doesn’t, you may want to
use Page Setup to change the page size or orientation or use PhotoDeluxe
to resize or rotate the photo so it fits.
To check Page Setup options:
1. Click the Send button at the upper left corner of the screen. Click the To
Printer tab and then click the Page Setup button.
2. Specify the options you want and then click OK.
To print a photo:
1. Click the Send button at the upper left corner of the screen, click the To
Printer tab, and click the Print button.
2. Select the options you want from the top half of the Print box.
NOTE: The Print Range option applies only to guided activities that create more
than one page.
3. Select a PhotoDeluxe Output Quality setting from the bottom half of the
Print box and click OK.
Touching Up a Photo
10-11
To print multiple copies on a single page:
1. Click the Send button at the upper left corner of the screen, click the To
Printer tab, and click the Tiled Printing button.
2. Specify the number of copies you want on the same page for Copies
Across and Copies Down and then click Print.
Touching Up a Photo
Not all photos are perfect right out of the camera. You can correct
common photo problems using the Touch Up and More Touch Up tabs.
They are located next to the Get Photo tab so that you can correct
common problems as soon as you start using a photo.
To use a Touch Up Activity:
1. Click the Get Photo button, click the Get Photo tab, and open a photo
using one of the available buttons.
2. Click the Touch Up or More Touch Up tab.
3. Click the button for the adjustment you want to use and follow the
step-by-step tabs for the button you clicked.
4. Click the step tabs in order and click Done when you complete all of the
steps. PhotoDeluxe displays Clue cards to help you through the steps.
Chapter 10: Adobe
PhotoDeluxe™
NOTE: Remember to protect changes to your photo by saving it frequently.
10-12
Adding Text
Undoing Mistakes
Changes you make don’t always look right the first time. Use the
following strategies to correct mistakes in various situations:
■
You can undo the most recent change by clicking the Undo button on
the toolbar. When you have a choice between clicking Undo and
correcting the mistake manually, click Undo—it is faster and will preserve
more image quality than making a second change over the first.
However, you can undo only the most recent change.
■
If you’ve already made too many changes to undo, but have not saved
the photo since making the unwanted changes, choose the Revert to
Saved command from the File menu.
■
If you’ve applied a change but PhotoDeluxe isn’t finished processing it
(for example, you see the progress bar at the bottom of the photo
window), you may be able to cancel the operation by pressing the Esc
key.
■
To close a dialog box without applying changes, click Cancel. If you
already clicked OK and you don’t like the changes, click the Undo
button.
NOTE: To compare the two versions of a photo before and after you apply an
effect, click Undo repeatedly. This alternates between the two versions.
Adding Text
You can add text to a photo using the Text tool. You can color, move,
resize, and distort text. If you use PostScript® or TrueType™ fonts, text
stays sharp and smooth as you resize and distort it. When you send the
file to another format, text is included with the photo.
NOTE: For text features to work properly in PhotoDeluxe, you must have
installed Adobe Type Manager, which is part of the PhotoDeluxe installation
process.
To add text:
1. Click the Text button ( ) on the toolbar in the photo window.
Adding Text
10-13
2. Type into the Text Tool box. The text automatically goes to the next line
in the text box, but will appear as a single line in the photo unless you
press Enter where you want to create a new line. In this box you can
select other options, but you won’t see the effects of options until you
click OK to close the Text Tool box.
3. Select the typeface you want from the Font list.
4. Click the Color swatch to select a color for the text. Click OK when
you’re done.
Chapter 10: Adobe
PhotoDeluxe™
5. Click the Alignment button that looks like the kind of text alignment
you want. The bottom three options align each line vertically instead of
horizontally.
10-14
Exploring Advanced Features
6. Click OK after you set the options you want. After clicking OK, you can
drag the text to any position within the photo.
The text appears on the photo surrounded by a box with small black
squares (called handles) on each side and corner. You can use the handles
to resize text.
7. Drag any corner handle of the text box. To resize only the horizontal or
vertical dimension of the text, drag any top or side handle (not a corner
handle).
To change text that already exists in a photo:
■
Double-click the text, make changes, and then click OK.
Exploring Advanced Features
As you gain experience with photo editing, you can go beyond the builtin guided activities. PhotoDeluxe has advanced features that enhance a
guided activity when you want to do something completely original or
when you are experienced with other software programs. The quickest
way to turn on Advanced features is to click the Advanced button. The
Advanced features consist of tabs of effects you can apply without
following steps and additional options to the menu bar.
Exploring Advanced Features
10-15
A. The Advanced button presents PhotoDeluxe features without guided
activities so you can use them in any order. Clicking the Advanced button
also displays long menus. B. To keep long menus on when the Advanced
button is not selected, choose the Long Menus from the Preferences menu
on the File menu. C. Normally, you can open only one photo window at a
time. To use more than one photo window, choose the Allow Multiple
Document Windows from the Preferences menu on the File menu. D. The
online Help button in the photo window is available in both guided activities
and in Advanced mode.
Marking Areas with Selection Tools
When you select an area, its border flashes to let you know that the line
you see is only a marker and not an actual line on the photo. In step-bystep activities in which selection is necessary, PhotoDeluxe presents the
appropriate tool to you at the step where you need it. If you prefer to
choose from all selection tools available in PhotoDeluxe, use the
Selections palette which can be accessed under the View menu.
Chapter 10: Adobe
PhotoDeluxe™
With PhotoDeluxe, you can apply changes to the entire photo or only
part of it. When you want to change just a part of a photo, you must first
tell PhotoDeluxe which area to change. When you use a selection, your
next action changes only the part of the photo inside the selected area.
10-16
Exploring Advanced Features
NOTE: The view menu will only appear when long menus are activated. To
activate long menus select File, Preferences, Long Menus.
™
Corel Print House™ is back, and it's better than ever! Welcome to Corel
Print House Magic™, a powerful suite of applications designed to help
you create exciting printing projects in no time at all. Whether it's for
business or home, Corel Print House Magic has everything you need to
create cards, stationery, banners, and more. In addition, Corel Print
House Magic is so easy to use; you'll be making professional-looking
projects right from the start.
Corel Print House Magic includes the powerful combination of Corel
Print House and Corel Photo House™, and a new and exciting tool to
complete the Corel Print House team: introducing Corel Family &
Friends™, your own personal information manager. This easy-to-use
information and event management tool helps you track the holidays,
birthdays, and anniversaries related to your Corel Print House projects.
There has never been a more complete, time-saving solution to
managing personal events, lists, and print jobs.
Corel Print House Magic makes creating colorful printing projects easier,
faster, and more fun than ever before. Regardless of the occasion, Corel
Print House Magic has the tools — all you need is your imagination. So
have fun! Enjoy Corel Print House Magic!
What's in Corel Print House Magic?
Check out what's new and improved in Corel Print House Magic.
Corel Print House™ 3
If you've used Corel Print House before, you'll notice some exciting
changes, such as
11-1
Chapter 11: Corel™Print
House Magic
Chapter 11:
Corel Print House Magic
11-2
What's in Corel Print House Magic?
■
newly designed user interface, including an on-screen Color Palette
■
redesigned Notebook, for easier access to all of the Corel Print House
features and functionality
■
Symbol tool, for drawing all sorts of shapes
■
Symbol Sprayer tool, for scattering symbols as you drag your mouse
over the page
■
Zoom tool, for changing the project view quickly and easily
■
thousands of new sample files, and 150 new fonts
Corel Photo House™ 2
Now Corel Photo House™ has even more features to help you make your
projects picture perfect, such as
■
expanded Photo Library, for a wider selection of photos
■
newly designed user interface, including an on-screen Color Palette
■
redesigned Notebook, for easier access to all of the Corel Photo House
functions and features
■
Objects, a new category of photographic objects that you can add to
your images
■
Frames, a new category of images that you can use to frame your
photo
■
Zoom tool, for changing the project view quickly and easily
■
special effects to transform your photos in fun and interesting ways
Corel Family & Friends™
Corel Family & Friends™ is an exciting new addition to the Corel Print
House team. This easy-to-use tool provides a handy way of tracking the
people and events in your life. Corel Family & Friends reminds you when
it's time to create a greeting card for a special occasion, stores addresses
and telephone numbers, and lets you create a list of your favorite books
or recipes — all at the same time! For more information about Corel
Family & Friends, see the Corel Family & Friends section in this manual.
For information about procedures, see the online Help.
What You Need To Use Corel Print House Magic
To use Corel Print House Magic, your computer must have the following
as minimum system requirements: 486 DX cpu, a CD-ROM drive, and an
Corel Print House 3
11-3
Corel Print House 3
Corel Print House 3 makes any printing job fun and easy to do. Greeting
cards, banners, letterhead, stationery, calendars, and envelopes are only
some of the projects you can create. In addition, Corel Print House Magic
now includes two powerful tools to help you with your projects: Corel
Photo House 2 and Corel Family & Friends. Corel Photo House offers a
fun, yet powerful way to edit photos and other bitmaps. Corel Family &
Friends, the newest addition to the Corel Print House team, can help you
organize and manage all your Corel Print House project information.
There are so many uses for Corel Print House, the possibilities are
endless!
Corel Print House is powerful, yet easy to use — even for beginners. You
can use the Notebook's Guided Activities page to walk you through each
project step by step and view hundreds of sample projects. Customizing
your work is made easy with the colors, shadows, and clipart available in
the Notebook. More experienced users may want to use the drawing and
editing tools to create designs from scratch or edit clipart and photos.
Whatever you need to print, you can use Corel Print House to make it
easier, faster, and more creative than ever before. Get ready to experience
the magic of Corel Print House!
To start Corel Print House
1. Do one of the following:
■
If you created a shortcut to Corel Print House on your desktop,
double-click the shortcut.
■
In Windows 95 or Windows NT 4.0, click Start, Programs, HP CDWriter Plus, Corel Print House Magic, Corel Print House 3.
2. In the Notebook, click the method you want to use to design your
project.
■
Start with a sample for the fastest results. The Sample wizard lets you
choose from a variety of project types, each with sample projects
based on different themes and occasions.
Chapter 11: Corel™Print
House Magic
SVGA monitor with 800x600 resolution. You must also have 45–65
megabytes of free disk space and 8 megabytes RAM (for Windows 95) or
12 megabytes RAM (for Windows NT).
11-4
Corel Print House 3
■
Start from scratch to build your project from the ground up. The
Scratch wizard lets you choose from various blank paper layouts.
Then, it's up to you to add text, clipart, and other graphics.
■
Choose the Open Existing option to access any project you have
saved previously. To open your project, type the name of the file or
choose it from the list.
■
Choose the Open Last option to access the project you saved the last
time you used Corel Print House. This option is not available the first
time you run Corel Print House.
The Corel Print House 3 Desktop
The desktop is what you see on your screen when you start Corel Print
House 3. The following picture shows the desktop and identifies
important items you may use to create your projects.
When you start Corel Print House, the Property Bar shown above is not
displayed. To view it, click View, Property Bar. A check mark beside the
command name indicates that the Property Bar will display on your
screen.
Corel Print House 3
11-5
The Notebook is located on the left side of the Corel Print House desktop.
Use the Notebook to
■
access the catalog of Corel Print House resources, including clipart,
backdrops, borders, phrases, and photos
■
get assistance with tasks such as adding graphics, editing text, and
saving and printing projects
■
add color, line, shadow, text, and wrappers to your project
The Notebook is made up of three main pages, each providing access to
other pages that contain more options. To open a specific page, click its
tab.
The Toolbox
The Toolbox holds all the tools you need to create and edit designs.
There are tools to create shapes, freehand objects, symbols, text, and
tables. They're easy to use — just click a tool to select it. Once you select a
tool, instructions for using it appear on the Guides page of the Notebook.
The Style Bar
The Style Bar provides easy access to the coloring, line, shadow, and text
styles. Simply click the button for the style type you want to apply. The
Notebook automatically displays the corresponding style page.
From each style page, you can choose from a selection of preset styles or
click the Custom button to create your own style.
The Property Bar
The Property Bar displays the properties of a selected text or shape object.
Properties are attributes such as size, rotation, and position. To change an
object's properties, select the object with the Pick tool, then click the
button on the Property Bar that corresponds to the attribute you want to
change. As you switch from one object to another, the Property Bar
automatically changes to display the available properties for the selected
object.
The Color Palette
Located on the right side of your screen, the Color Palette displays a wide
selection of colors that you can quickly apply to selected text or objects.
Chapter 11: Corel™Print
House Magic
The Notebook
11-6
Corel Print House 3
By default, the Color Palette automatically appears when you launch
Corel Print House. You can hide the Color Palette by clicking View, Color
Palette. The check mark beside the command name disappears when the
Color Palette is hidden.
The rulers
Rulers measure the size of the page and tell you the exact location of your
cursor. You can use rulers to help you resize or draw objects to specific
dimensions or to move objects to a precise location on the page. By
default, rulers automatically appear when you launch Corel Print House.
To hide the rulers, click View, Rulers. The check mark beside the
command name disappears when the rulers are hidden.
Corel Print House 3 Projects
The projects that you can create using Corel Print House 3 are divided
into the following 11 categories:
■
Greeting Cards
■
Special Projects
■
Banners
■
Stationery
■
Signs
■
Labels
■
Kid Stuff
■
Envelopes
■
Certificates and Awards
■
Menus
■
Calendars
Each category has many different samples to choose from. You can
browse through the samples by clicking From Sample on the New
Project page of the Notebook.
Corel Photo House 2
11-7
Welcome to Corel Photo House 2, a photo-editing and bitmap-creation
program you can use with Corel Print House 3 and other applications.
Corel Photo House makes it easy for you to touch up photographs, add
fun special effects to them, or create your own bitmap images using the
painting tools. With Corel Photo House, you'll find that taking the
picture is just the beginning — making it better is half the fun!
Corel Photo House provides powerful photo-editing and painting tools
but is easy enough for beginners to use. When you need assistance, the
Notebook helps you apply effects, choose a paint brush, and access the
Corel Print House photo collection quickly and easily. For more
flexibility, you can preview special effects before applying them to your
photos and experiment to get the look you want. If you're planning on
painting, you'll find that the paint tools come with a large selection of
brush shapes and sizes to satisfy your creative needs.
Whether you're creating new images or bringing new life to old ones,
your photos and paintings will look their best with Corel Photo House.
To Start Corel Photo House
■
If you created a shortcut to Corel Photo House on your desktop,
double-click the shortcut.
■
In Windows 95 or Windows NT 4.0, click Start, Programs, HP CDWriter Plus, Corel Print House Magic, Corel Photo House 2.
Beginning your work
There are several ways to setup an image for editing or enhancement in
Corel Photo House. You can
■
create a blank image and either paint an image or create a montage
with parts of other images
■
use an existing image file. Corel Photo House allows you to open
several file formats.
■
access your scanning software from Corel Photo House and create an
image file from a photograph or drawing
Chapter 11: Corel™Print
House Magic
Corel Photo House 2
11-8
Corel Photo House 2
Setting up the page
When you create a blank image, you set the image size and resolution
and choose the paper color. The image's size and resolution are
particularly important because they affect both the size of the file and the
quality of your printed image. If you're not sure of the difference between
image size and resolution, see “Image size and resolution” in the online
help.
The Corel Photo House 2 Desktop
The desktop is what you see on your screen when you use Corel Photo
House 2. The picture below shows the desktop and identifies important
items you use to create and edit photos.
If you prefer more space on your desktop, you can hide the Color Palette
and toolbar shown above. To hide them, click View, Color Palette or
View, Toolbar. A check mark next to each command name indicates that
the item will display on your screen.
The Toolbox
The Toolbox holds tools you can use to create and edit bitmaps. They're
easy to use — just click a tool to select it. Once you select a tool,
instructions for using it appear on the Guides page of the Notebook.
Corel Photo House 2
11-9
The Notebook is located on the left side of the Corel Photo House
desktop. Use the Notebook to
■
get assistance with tasks such as using the painting and selection tools
■
choose brushes, colors, and effects
■
access the photos available on the Corel CD (non-U.S. users should
use the CD containing the appropriate language)
The Notebook is made up of three pages, each with different
information. To open a specific page, click its tab.
The Color Palette
Located on the right side of your screen, the Color Palette displays a wide
selection of colors that you can quickly apply to selected text or objects.
By default, the Color Palette automatically appears when you launch
Corel Photo House. You can hide the Color Palette by clicking View,
Color Palette. The check mark beside the command name disappears
when the Color Palette is hidden.
Corel Photo House 2 Effects
Effects can help you take ordinary images and change them in
extraordinary ways. You can turn poor-quality images into professionalquality photographs using the Touch-Up effects, or you can bring new
life to old photos using the Special effects.
Experimentation is the key to unlocking the power of Corel Photo House
2. Try several different effects before applying them to your image. Some
of the more powerful effects take a little getting used to. The best way to
master the subtleties of these effects is to see how different settings affect
your image. The results are well worth the effort.
Touch-Up effects
The Touch-Up effects are ideal for repairing or enhancing the appearance
of photographic images. For example, the Brightness/Contrast effect lets
you control the balance of colors in highlights and shadow — try using it
on your overexposed or underexposed photographs. The Sharpen effect
can be used to bring out indistinct detail in older photographs, and the
Chapter 11: Corel™Print
House Magic
The Notebook
11-10
Corel Family & Friends
Dust And Scratches effect can be used to improve damaged areas of
images.
Special effects
Special effects let you transform your photos in fun and interesting ways.
They can change image colors and textures, create three-dimensional
effects, and distort image appearances. It's easy to combine effects to
create different results.
Plug-In effects
Corel Photo House lets you install additional image effects created by
other manufacturers. Plug-In effects work in the same way as the TouchUp and Special effects. You can access them from the Effects page of the
Notebook and from the Image menu.
Corel Family & Friends
Corel Family & Friends provides a handy way of keeping track of the
people and events in your life. Whether you want to schedule activities,
maintain address and personal information on family and friends, or
create lists, Corel Family & Friends can help you. Corel Family & Friends
includes three components — the Calendar, the Address Book, and the
List Book. It also includes Corel Reminders, which automatically opens
when you start your computer and displays the day's events.
Use the power and flexibility of Corel Family & Friends to
■
track upcoming events, including holidays, birthdays, and
anniversaries
■
store addresses, phone numbers, etc., and merge them with your
Corel Print House projects
■
create lists of team members, favorite CDs, gourmet recipes, and more
You can start Corel Family & Friends from Corel Print House 3 by clicking
Tools, Launch Family & Friends. You can also launch Corel Print House
from Corel Family & Friends by clicking the Corel Print House button
on the Corel Family & Friends desktop.
Corel Family & Friends
11-11
The Address Book lets you keep detailed information about your family
and friends close at hand. You can record each person's address, birthday,
and anniversary. You can also record the holidays you spend together,
special notes regarding that person, and lists of items, such as hobbies,
relating to that person.
The List Book helps you organize information and keep it accessible. You
can create lists of personal items, such as your CD collection, or you can
link your list to the Address Book. When you create a linked list, you gain
instant access to all of the records and information in your Address Book.
You can add any of these records to your list. When you do, all the
information about the individual or family that you entered in the
Address Book automatically becomes part of the List Book record. You
don't have to retype a thing!
Chapter 11: Corel™Print
House Magic
The Calendar helps you schedule events and displays them in the
familiar format of a paper calendar. However, it lets you add even more
detail than a paper calendar. The Details window lets you display
messages about each event you schedule and shows you how often the
event repeats. The Calendar also includes a Reminder option to remind
you about each event in advance.
Chapter 12:
Photo Organizer
Getting Started
This section explains how to start the Photo Organizer and load your first
set of photos to the Media Library.
Starting the Photo Organizer
To start Photo Organizer:
1. Choose Start, Programs, Photo Organizer, Photo Organizer 1.1.
2. The first time you load the program, a screen introduces the Photo
Organizer Wizard, which leads you through the process of adding digital
photographs to the media library. Click Next to continue using the
Wizard, or click Cancel if you prefer not to use the Wizard. If you do not
want to see this page every time you load the program, mark the
checkbox beside Don’t show me this page again.
12-1
Chapter 12: Photo
Organizer
Welcome to Photo Organizer—the best way to create electronic photo
albums, catalog all their photos for easy retrieval, create Internet web
pages, and launch popular “digital darkroom” photo-editing programs.
The Photo Organizer is installed automatically with the CD-ROM
software.
12-2
Getting Started
Adding Photos to the Media Library
Photo Organizer can import picture files from any drive that can be
accessed by your computer: hard drives, floppy drives, CD-ROM drives,
and network drives. It can also import pictures directly from a scanner.
To add photos to the Media Library:
1. Click the Get tab and click an icon representing the import source: Files
(on a hard drive), Compact Disc, Floppy, PhotoMail or Scanner. You
can also choose File, Import Files or Action, Get from the main menu.
2. A series of questions guides you through the import process for each
source.
3. The final screen in the import process selects the destination for the
imported pictures. The pictures can be placed on the Light Table, which
is a temporary work space for organizing and editing pictures, or in an
album. You may choose an existing album or create a new album.
Viewing Pictures
Pictures can be viewed on four different tabs: Gallery, Presenter,
Catalog, and Details. The different views can be accessed by clicking a
tab name at the bottom of the Viewer pane or by choosing View from
the main menu.
■
Gallery is the default view. Pictures are displayed as thumbnails.
■
Presenter displays enlarged pictures, one at a time. Thumbnails of all
pictures are displayed in a film strip. Display, rotation, and notes are
controlled using the buttons at the bottom of the window.
■
Catalog displays a thumbnail of each picture, along with the picture's
title, author, date created, comments, keywords and classifications.
Every field, except the file path, can be edited directly on the screen.
■
Details displays information in a table format, with no thumbnails.
Each picture has a row of information.
Getting Started
12-3
Rearranging Pictures on the Gallery Tab
To rearrange the order of pictures on the Gallery tab:
Click the left mouse while dragging a picture to its new location. To
place a picture in front of another picture, position the mouse pointer
on the left side of the picture.
■
To place the picture after another picture, position the mouse pointer
on the right side of the picture.
Viewing a Slideshow
To view your pictures in a slideshow format, choose View, Slideshow
from the main menu.
Each picture is displayed for a few seconds. Use the control buttons to
pause the slideshow, view individual pictures, and control the slideshow
properties.
Pause the slideshow. Visible only when slideshow is playing.
Play the slideshow. Visible only when slideshow is paused.
Display next picture.
Display previous picture.
Display first picture.
Display last picture.
Access slideshow properties.
To return to Photo Organizer, click the Stop button.
Chapter 12: Photo
Organizer
■
12-4
Getting Started
Creating Albums
Albums are collections of pictures. You can group pictures into albums by
subject, event, or any other criteria that you choose. Pictures can be
added to an album by scanning or importing, or by copying or moving
pictures from the Light Table or from other albums.
To create an album:
1. Select the pictures on the Light Table.
2. Click Album on the Create tab.
3. Enter a name for the new album.
4. Specify whether the pictures should be moved or copied to the new
album.
5. Click OK.
Creating E-Mail
Pictures from the Light Table, an album, the Trash, or Search Results can
be used to create e-mail messages.
1. Select the pictures on the Viewer pane.
2. On the Create tab, click the E-mail icon.
3. A series of questions will guide you through the process of sending an email.
4. Address your mail message using the postcard template that is provided.
You can manually type the e-mail addresses of each recipient or use the
address book. Type a subject and the text of your message in the spaces
provided.
5. When you are ready to send the mail message, click the Send button.
Getting Started
12-5
Cataloging Pictures
Pictures can be cataloged for later retrieval using the Search tool.
Keywords and classifications are used to catalog pictures.
1. Classifications are pre-existing labels that are used to identify people,
places, events, and things. The classification hierarchy provided by Photo
Organizer should be sufficient to label most of your pictures. However,
you can add new classifications if necessary.
Classifications are assigned using a picture’s Classification Properties
sheet.
Assigning Keywords
To assign keywords:
1. Select a picture by clicking it.
2. Click the Properties button in the bottom right corner of the screen or
right-click the picture and choose Properties from the Image menu.
3. Click the Catalog tab.
4. Enter the keywords in the Keywords field. Separate each keyword with a
comma.
Assigning Classifications
To assign classifications:
1. Select a picture by clicking it.
2. Click the Properties button in the bottom right corner of the screen or
right-click the picture and choose Properties from the menu.
3. Click the Classification tab.
Chapter 12: Photo
Organizer
Keywords are words or phrases that you create to identify pictures.
Keywords that are common to a group of pictures can be entered during
the import process. Keywords for individual pictures can be viewed and
edited on a picture’s Catalog Properties sheet.
12-6
Getting Started
4. Click the major classification that applies to the picture.
5. Expand the major classification by clicking the plus sign (+) beside it.
6. Choose the sub-classification that applies to the picture.
7. Click the Add button to assign the selected classification to the picture.
8. Repeat this process for each desired classification.
9. Click OK.
Searching for Pictures
You can search for pictures across albums, on the Light Table and in the
Trash, using keywords, classifications, picture filenames, and other
properties, including the author’s name, comments, source, and dates
that pictures were taken.
A search can be performed using a free-form text entry or by searching
lists of existing keywords and classifications.
The results of a search are displayed on the Viewer pane.
Entering Search Terms
To enter search terms:
1. Click the Search button or the Search Results icon on the Browser pane.
2. Enter your search term(s) in the Look For field and press ENTER. You can
enter search terms found in the following fields on the picture's property
sheets: Picture title, author, date picture was taken, source, keywords,
comments, and classifications.
3. All pictures that match your search term are displayed on the Viewer
pane.
Getting Started
12-7
Performing Keyword Searches
To search for pictures using the list of existing keywords:
1. Switch to the Tree Browser by clicking the Tree Browser button.
3. Highlight a keyword. All the pictures that have been assigned that
keyword are displayed on the Viewer pane.
Performing Classification List Searches
To search for pictures using the Classifications List:
1. Switch to the Tree Browser by clicking the Tree Browser button.
2. Open the Classifications listing by clicking the plus sign (+) beside
Classifications. The first level of classifications is displayed.
3. To open a level, click the plus sign beside it. All sublevels are then
displayed, including all new classifications that you defined when
assigning classifications to pictures.
4. As you highlight each classification, the matching pictures displayed on
the Viewer pane will vary, depending on whether the Show All checkbox
is marked.
Changing Pictures
Options on the Change tab enable you to alter the appearance of a
picture.
Save As—Enables you to save images using different file formats. You can
replace the original image with the new format or save the image as a
new file.
Resize Image—Specify a new height and width for the selected picture. If
the checkbox beside Keep Aspect Ratio of Images is marked, you need to
Chapter 12: Photo
Organizer
2. Open the Keywords listing by clicking the plus sign (+) beside Keywords.
All the keywords that have been assigned to pictures are listed in
alphabetical order.
12-8
Getting Started
specify only one of the dimensions; the program automatically changes
the other.
Crop Image—To crop a picture, press the left mouse button and outline
the cropped area. To resize the image so that it fills the entire area before
cropping, click the Scale Image button.
Rotate Image—To rotate an image, click the appropriate button (90
Degrees Clockwise or Counter-clockwise) or enter the degrees in the field
provided. To reset the image to its original rotation, click the Reset
button.
Change Lighting—To brighten or darken a picture, use the Brightness
slide bar. Use the Contrast slidebar to adjust the contrast. More contrast
widens the range of luminance in the picture. Less contrast narrows the
range of luminance.
View the effects on the preview screen. Click the Automatic Adjustment
button to reset the brightness and contrast to the default values.
Change Focus—To accentuate edges and contrasts in a picture, increase
the focus by sliding the bar toward Sharpen. To smooth edges and
minimize contrasts, slide the bar toward Blur. View the effects on the
preview screen.
Add Mosaic—The mosaic effect groups pixels using tiles. Specify the tile
size by sliding the bar toward Smaller or Larger. View the effects on the
preview screen.
Add Embossing—Raises the background of a picture by suppressing
color and outlining the edges in black. Specify the degree of embossing
by sliding the Depth bar toward In or Out. View the effects on the
preview screen. To specify the directional gradient of the embossed edges,
use the mouse to spin the needle on the Direction meter.
Correcting Color and Exposure—When you click the Auto Correct
Color button, the color correction is applied automatically, using predefined settings. To fine-tune the colors afterwards, you can increase or
decrease the level of each color. Change the red, green, or blue values by
sliding the pointer beside one of the colors to the right or to the left. The
results are displayed in the sample picture shown on the right side of the
dialog.
To automatically correct the exposure, click the Auto Correct Exposure
button. The results are displayed in the sample picture shown on the
Getting Started
12-9
right side of the dialog. To cancel the color and/or exposure corrections
and restore the original settings, click the Reset button.
To scale a picture to fill the white drawing space, click the Scale Picture
button. Note that this does not apply to the Save As or Resize command.
Pictures from Photo Organizer can be opened in other image editing
programs. The first time you click the Send tab, only the Setup icon is
displayed. Click the Setup icon to have the program automatically search
your hard drive for imaging programs. Afterwards, the icons for these
programs will be displayed on the Send tab.
Use any of the following methods to send pictures to another
program:
■
Drag the picture to a program icon on the Send tab.
■
Select one or more pictures and then click the program icon on the
Send tab.
■
Select one or more pictures and then right-click a picture and choose
Send To on the Image menu.
Printing Pictures
Pictures can be printed individually, one per page, or as combined
thumbnails on an index print. Pictures can be printed from the Light
Table, albums, Search Results or Trash.
To print pictures individually, one per page:
1. Select one or more pictures.
2. Choose File, Print Photograph from the main menu. You can also rightclick any selected image and choose Print from the menu.
To produce an index print:
1. Select multiple pictures.
2. Click the Index Print icon on the Create tab or choose File, Index Print
from the main menu.
Chapter 12: Photo
Organizer
Sending Pictures to Other Imaging Programs
Chapter 13:
PaperMaster Live
Quick-Start Tutorial
■
Searching for a document
■
Viewing and customizing documents
■
Faxing, e-mailing and printing your documents
■
Creating a new cabinet
■
Copying/Moving items into your new cabinet
■
Creating customized drawers and folders
■
Filing a document into PaperMaster Live
■
Publishing, sharing and archiving a cabinet to CD
■
Closing cabinets and exiting PaperMaster Live
■
Viewing a cabinet stored on CD
Remember, this tutorial only goes over the basics. Read carefully through
the on-line help to discover even more ways PaperMaster Live can help
you get organized and save time.
13-1
p
p
Live Quick-Start Tutorial
This tutorial is designed to get you up and running quickly with
PaperMaster Live. You’ll learn the basics and find out that PaperMaster
Live is fun and easy to use! Once you’ve completed this tutorial, you’ll be
familiar with:
13-2
Searching for a Document
Searching for a Document
One of the main features that makes PaperMaster Live such an effective
organizing tool is its AutoSearch capability. With AutoSearch, you can
locate documents in your cabinet quickly and easily without having to
remember where they were filed. Search by drawer, folder or document
title, annotations, or document content, and AutoSearch will present
matches ordered by rank and based on the frequency of the keywords
you’ve selected. When you “Read & Index” a document, PaperMaster
Live reads the text in a document, and creates an index (much like the
index in the back of this manual). When you’re searching for a particular
document, PaperMaster Live looks through this index for keyword
matches in the text. To learn more about reading a document, see Help.
1. Launch PaperMaster Live.
2. Choose AutoSearch... in the cabinet window’s Tools menu. This brings
up the AutoSearch dialog box.
3. Type the words “Reg ” and “card ” in the “Words to Look For” field.
AutoSearch is not case-sensitive, so you can type any combination of
lower and upper case letters.
4. Click on “Entire Cabinet” in the Where to Search box if it’s not already
selected.
Viewing and Customizing Your Documents
13-3
5. Click on “Documents” in the Search For box if it’s not already selected.
6. Click “Search.” Matching documents are then displayed by Rank
(frequency of keywords). The number of document found (under “Items
Found”), and the number of documents searched (under “Items
Searched”) are also displayed.
Viewing and Customizing Your Documents
There are several tools in PaperMaster Live that you can use to customize
your documents. We’ll go over some of them in this tutorial.
Opening and Viewing a Document
1. Double click on the document you wish to open from the Search
window or select it and click on the “Open Document” button.
If you know where the document is, you can skip the search. Double-click on the
“Open Me First!” drawer. Double-click on the “DocuMagix Information” folder.
Double-click on the document entitled “DocuMagix Registration Card.”
Cropping Your Document
This is a very useful feature, especially when you have smaller documents
you want to keep track of, such as business cards or the registration card.
1. Choose AutoCrop from the Image menu. This automatically removes
any excess white space around the document.
PaperMaster Live also offers a manual crop tool should you wish to crop a
specific portion of your document. This is particularly useful when for saving a
single newspaper article without the need to cut the paper.
Creating Annotations
There are different ways to annotate a document in PaperMaster Live.
One is the “Sticky Note” method, which hides the annotation under a
Chapter 13: PaperMaster
Live Quick-Start Tutorial
Opening a document in PaperMaster Live is very easy. Here is a quick
demonstration of how to open the registration card in the Document
Viewer. From there, you’ll move on to cropping the document, filling out
the registration card using Type Text annotations, faxing it to
DocuMagix, and then printing a copy for your own use.
13-4
Viewing and Customizing Your Documents
sticky note icon, and another is through the “Type Text” tool, which
allows you to type directly onto the document.
“Sticky Note” Annotation
Use this type of annotation to make notes to yourself about the
documents you’ve filed.
1. Choose Sticky Note from the Tools menu.
2. Click anywhere on the registration card to add a “Sticky Note”
annotation. In the title field of the “Sticky Note” dialog box, type in the
action taken (i.e. faxed) and today’s date. In the message section, type in
details of the action (i.e. the fax number and address of where the
registration card was sent). You can change the Sticky Note to the color of
your choice by selecting the Color button in the dialog box. Click OK.
If you adopt personal conventions in your sticky notes, such as “To Do:” and
“Payment due:” you can later search on all outstanding items by specifying
these keywords in your search.
Type Text Tool
1. Choose Type Text from the Tools menu.
This brings up the Type Text dialog box, where you can choose the
properties of the text, including font, point size, style (Bold, Italic, or
Underline), text color, and background color.
Use the background color (opaque or transparent) to help block out items behind
the text or to allow them to overlap such as lines on a form.
Faxing and Printing Your Documents
13-5
2. Position the mouse where you’d like to have text, click the left mouse
button once, and begin filling out the DocuMagix registration card. To
delete a text annotation, just point and click on the box around it, go
into the Edit menu, and choose Delete Annotation. You can also click
on the right mouse button to display a pop-up menu with annotation
options.
To edit the annotation, click inside the box and make your text changes. To
move it, click on the outside border of the box and drag it to its new location.
You can also resize the text by dragging on any corner.
Faxing and Printing Your Documents
Both Fax and Print options can be invoked from the document viewer (as we
will demonstrate) or from the folder window (no need to open the document
first).
Faxing
1. Choose Fax under the File menu. This Fax dialog box lets you set the
range, scaling options, quality, number of copies, collation, and whether
to fax annotations.
The Print Annotations, Type Text box needs to be selected to fax your filled-in
Registration Card.
2. Click “OK” on the fax dialog screen. (PaperMaster Live will now invoke
your own installed fax software).
3. Fill in the fax information, and click “Send.” This step may vary
according to your fax software. Fax your registration card to DocuMagix
at (800) 362-8621 or outside North America at (408) 434-0915.
Chapter 13: PaperMaster
Live Quick-Start Tutorial
Once your fax hardware and software are installed, faxing from
PaperMaster Live is easy. If you have a printer installed, you can print
documents just as easily. Here we’ll demonstrate these functions by
helping you fax the registration card directly to DocuMagix, and print
out a hard copy to mail. See online Help to learn how to set fax/modem
preferences.
13-6
Creating a New Cabinet and Copying Information
Printing
1. Choose Print under the File menu. This Print dialog box lets you set the
print range, scaling options, print quality, number of copies, collation, and
whether to print annotations. If everything is correct, click OK.
The Print Annotations, Type Text box needs to be selected to print your filled-in
Registration Card.
Creating a New Cabinet and Copying
Information
PaperMaster Live allows you to create an unlimited number of cabinets,
so you can back up information easily. For example, if you’d like to have
a cabinet for your office business and another for your home business.
Creating a New Cabinet
1. Choose Cabinet>New Cabinet... under the Cabinet Window’s File
menu.
2. In the New Cabinet dialog box that pops up, name the cabinet
“Backup Cabinet ” and select the location of the cabinet.
If you have a CD-RW, you can select this drive as the location for your new
cabinet. If you have a CD-R drive, you should select a different location for the
new cabinet (see the “Publishing, sharing and archiving cabinets to CD”
section for information on how to store this cabinet to CD after it has been
created).
You can share cabinets with multiple users over a network drive by setting the
Read-Only cabinet attribute. See online Help for more information.
Copying/Moving items into Your New Cabinet
The steps for copying and moving any items in your cabinet are the same
whether the item be a drawer or a page. The important thing to
remember is that the hierarchy must be maintained. Therefore a drawer
can only be moved or copied into a cabinet and a page can only be
moved or copied into a document. Likewise, items can be moved and
copied between cabinets as easily as within the same cabinet.
Creating Customized Drawers and Folders
13-7
1. Using the right mouse key, drag the Open Me First! drawer from the old
cabinet into an empty slot in the “Backup Cabinet” cabinet. When the
Move/Copy menu pops up, select Copy.
As a default, dragging and dropping containers between two cabinets using the
left mouse button will perform a Copy command. Dragging and dropping
containers between the same cabinet using the left mouse button will perform a
Move command. The right mouse button will always give you the pop up menu
and allow you to make a selection.
Creating Customized Drawers and Folders
Chapter 13: PaperMaster
Live Quick-Start Tutorial
With PaperMaster Live, you have cabinets, drawers, and folders, just like
you do with a real file cabinet. It’s easy to customize them for your needs.
13-8
Creating Customized Drawers and Folders
Creating a New Drawer
1. Create a drawer by choosing New Drawer from the cabinet window’s
File menu. This brings up the New Drawer dialog box.
2. Replace the default name “Drawer #1” in the name field with
“DocuMagix”.
3. Choose the color blue from the pull-down Text Color menu.
4. Choose a drawer icon by selecting the Choose Icon button. From the
list of Standard icons double-click on your choice.
You will now see your new drawer in the cabinet window. You can
change the drawer’s location by dragging and dropping the drawer to
another empty location.
Creating a New Folder
Open the “DocuMagix” drawer by double-clicking on it.
1. Create a folder by choosing the New Folder command from the drawer
window’s File menu. As with the New Drawer command, this brings
up a dialog box that allows you to choose the folder’s properties. Just as
you did with the new drawer, type in a folder name (for the purposes of
this tutorial, type in “PaperMaster Live”), select a color from the pulldown menu, and click OK.
You’ll now see the new folder displayed in your “DocuMagix” drawer.
Filing a Document into PaperMaster Live
13-9
Filing a Document into PaperMaster Live
There are several ways of filing documents into PaperMaster Live,
including scanning, downloading from the Web, importing, and filing
from any Windows application (including fax software, word processors
and e-mail). We’ll go over the scanning method in this tutorial. For
details on the other ways of filing into PaperMaster Live, see the
Reference section of this manual.
PaperMaster Live allows you to put papers into your filing cabinet using
any TWAIN or ISIS compliant scanner.
1. Choose any paper (for example, the registration card) that you would like
to file in your DocuMagix filing cabinet.
2. Open the folder where you’d like to file the scanned document.
4. If this is the first time you’re scanning a document, the Select Source
dialog box for your scanner will pop up. Select the scanner you’re using
from the list, and click “OK”.
Steps for scanning may vary by scanner and driver used. Refer to your scanner
documentation for detailed instructions.
Starting a scan from a folder window, files the document into that folder
automatically. Starting a scan in the cabinet window files the document
in the Inbox. Drag and drop to file the document in another drawer.
5. Name the document by typing “Registration Card” into the Name field
of the Document Viewer. The name is displayed in the title bar. If you
don’t choose a name, PaperMaster Live will assign a default name
consisting of the date and time the document was filed.
Chapter 13: PaperMaster
Live Quick-Start Tutorial
3. Scan in the registration card by placing it in your scanner, and choosing
New Document>Scan from the File menu. This activates the scanner,
and brings the scanned image of the registration card into the document
viewer.
13-10
Publishing, Sharing and Archiving Cabinets to CD
Publishing, Sharing and Archiving
Cabinets to CD
If you have a CD-R or CD-RW, you have the tool necessary to take a large
cabinet with all of your custom documents just about anywhere. Because
CD’s are very light and compact while providing a large medium for
storage, they are the ideal mechanism for storing and sharing
information.
1. Create your custom file cabinet and fill it with the documents you want
with any necessary annotations.
It is important to verify the information before placing it on a CD because once
there, the information will be read-only and cannot be altered in any way. You
will not be able to add or delete documents, rename any of the contents, crop or
annotate any of the pages.
2. Select the Publish Cabinet icon from the toolbar in the cabinet window.
3. A dialog will appear asking you to select the location of the new cabinet
as well as the cabinet name.
4. You will also be given the option to include a cabinet viewer with the
published CD. (This is particularly useful if you are going to be sharing
the information with someone who may not own PaperMaster Live.)
5. Click on the Publish button.
Closing a Cabinet
1. Choose Close Cabinet from the cabinet window’s File menu.
This closes the cabinet including all of its drawers, folders and
documents. If this is the only open cabinet, this operation will exit
PaperMaster Live.
Viewing a Cabinet Given to you on CD
13-11
Viewing a Cabinet Given to you on CD
If you own PaperMaster Live, you can view a cabinet on a CD simply by
selecting Open Cabinet from your local cabinet and opening the one on
the CD. The cabinet on the CD will function similar to the cabinet on
your local drive except it will be read-only.
If you do not own a copy of PaperMaster Live, you can use the special
PaperMaster Live Viewer which was published on the CD with the
cabinet. This viewer will allow you to open any PaperMaster file cabinet
(not just the one on the CD) and give you full PaperMaster Live
functionality without any of the editing tools. This is a great opportunity
for you to try PaperMaster Live and see for yourself how powerful yet
easy it is to use.
You’ve successfully completed the PaperMaster Live tutorial, and learned
the basics. Wasn’t that incredibly easy? You can now customize your own
file cabinet, scan, e-mail, fax and print your documents. You can also
find them after they’ve been filed.
But remember, PaperMaster Live has even more great features, so check
them out in the online Help.
Upgrade Notification
If you are currently using PaperMaster Live 3.1, you qualify for a free
upgrade to PaperMaster Live 98.
To check the version of your software, launch your file cabinet and select
Help|About... from the menu bar in the Cabinet window.
Download your free upgrade from http://www.documagix.com/updates/
hpcdr. If you do not have access to the internet, you can request to have
a CD sent to you for a nominal shipping and handling fee. Please contact
DocuMagix Customer Support at the address or telephone number in the
back of this user’s guide for more information.
Chapter 13: PaperMaster
Live Quick-Start Tutorial
Congratulations!
13-12
Upgrade Notification
PaperMaster Live 98 allows allows you to store common Window’s
application files in their original format directly into your file cabinet.
This let’s you search for all of your documents (scanned paper, web pages
and even application files) in one easy to organize file cabinet. For more
information on the new features in PaperMaster Live 98, check the
DocuMagix Web page at http://www.documagix.com/customer/
upgrades.
Chapter 14:
Norton AntiVirus
This chapter explains how to use Norton AntiVirus to protect your
computer from viruses. In general, Norton AntiVirus operation is the
same for Windows 95, Windows NT 3.51, and Windows NT 4.0.
Wherever there are differences, they are specifically noted.
About Norton AntiVirus
Norton AntiVirus is the most sophisticated and powerful product
available to defend your computer from virus infection. Its automatic
protection features continually and vigilantly safeguard your computer
while you work. If a virus is ever found, Norton AntiVirus guides you
through the process of eliminating it.
What is a virus?
A computer virus is, simply, a computer program written by an illintentioned programmer. Your computer can catch a virus from disks, a
local network or the Internet. Just as a cold virus attaches itself to a
human host, a computer virus attaches itself to a program… and just like
a cold, it’s contagious!
Viruses take control of your computer without your knowledge. Often,
they remain inactive until a predetermined trigger date (for example,
Friday the 13th) to wreak havoc. They can cause your computer to
behave strangely, for example, beep or display annoying messages, as
14-1
Chapter 14: Norton
AntiVirus
The Norton AntiVirus preset options balance efficiency with maximum
protection; you do not need to change anything. Install Norton
AntiVirus and you are immediately protected from computer viruses.
14-2
About Norton AntiVirus
well as damage data, delete files, and even completely erase your hard
disk. Macro viruses, the newest threat, infect and spread throughout
Word and Excel documents.
Whenever an infected program is run or an infected document is opened,
the attached virus is activated and spreads to other programs and
documents. Viruses don’t, however, infect or damage hardware, such as
keyboards or monitors. You may experience strange behaviors (such as
characters appearing upside down) but your disks are not physically
damaged, just what’s stored on them.
What Norton AntiVirus does automatically
Norton AntiVirus safeguards your computer from virus infection, no
matter what the source. You are protected from viruses that spread from
hard drives and floppy disks, those that travel across networks, and even
those that are downloaded from the Internet. In short, Norton AntiVirus
does the following:
■
Eliminates viruses and repairs virus-damaged files.
■
Makes sure your computer is safe from viruses at startup.
■
Checks for viruses every time you use software programs on your
computer, floppy disks, and document files that you receive or create.
(For example, the newest kind of viruses are spread via Microsoft
Word and Excel macros.)
■
Monitors your computer for any unusual symptoms that may
indicate an active virus.
■
Runs a scheduled scan automatically once per week to confirm that
your hard disks are virus-free.
■
Protects your computer from Internet-borne viruses as part of regular
operation. No separate programs or Norton AntiVirus options
changes are necessary. Program and document files are scanned
automatically as they are downloaded and files within compressed
files are scanned when they are extracted.
What you have to do
Once a month, obtain from Symantec updated information that Norton
AntiVirus needs to keep your virus protection up-to-date. You can do this
Using Norton AntiVirus
14-3
online (for example, over the Internet) or by mail. See “Keeping virus
protection current” on page 14-14.
WHY? New viruses are being written all the time. You have to regularly
obtain files from Norton AntiVirus that contain the latest virus
protection. If you don’t, you are not protected against viruses that have
been released into the computer world since you bought the product.
Windows 95: Create Norton AntiVirus Rescue Disks to help recover from
a virus emergency.
WHY? Rescue disks are an important part of your virus protection for
Windows 95. For example, they allow you to safely restart your computer
if it is halted due to a virus in memo. See “Windows 95: Create rescue
disks” on page 14-7.
System requirements for installation
Windows 95
486 IBM or compatible PC with 8 MB of memory
Microsoft Windows 95
10 MB of free hard disk space
Windows NT
Administrator-level privileges
16 MB of memory (32 MB or more recommended)
16 MB of free hard disk space
Using Norton AntiVirus
Every time you start your computer, Norton AntiVirus Auto-Protect lets
you know it is working. The Auto-Protect icon in the lower-right corner
of the taskbar on your Windows desktop reminds you that you are fully
protected against virus infection.
Chapter 14: Norton
AntiVirus
Microsoft Windows NT versions 3.51 or 4.0
14-4
What else can I do with Norton AntiVirus?
Turning Auto-Protect off temporarily
WHY? You are sometimes told to disable your antivirus software when
you are installing new computer programs. In this case, you disable AutoProtect temporarily and then turn it back on again.
To turn off Norton AntiVirus Auto-Protect temporarily:
1. Double-click the Norton AntiVirus Auto-Protect icon in the lowerright corner of the taskbar on your Windows desktop.
Windows NT 3.51: Double-click the Auto-Protect icon on the
desktop.
2. Click Disable.
To turn on Norton AntiVirus Auto-Protect:
1. Double-click the Norton AntiVirus Auto-Protect icon in the lowerright corner of the taskbar on your Windows desktop.
2. Click Enable.
What else can I do with Norton AntiVirus?
Start Norton AntiVirus
WHY? From the Norton AntiVirus main window you can initiate scans,
change how Norton AntiVirus works, or click LiveUpdate to get the latest
virus protection files directly from Symantec.
To open the Norton AntiVirus window:
■
On the Windows taskbar, click Start, point to Programs, point to HP
CD-Writer Plus, point to the Norton AntiVirus group, then click
Norton AntiVirus.
■
Windows NT 3.51: Double-click the Norton AntiVirus icon in the
Norton AntiVirus group.
14-5
What else can I do with Norton AntiVirus?
Register Norton AntiVirus
WHY? After registration, you are eligible for 90 days of free technical
support, special upgrade pricing, and up-to-date product and company
information.
To register Norton AntiVirus:
1. In the Norton AntiVirus main window, choose About Norton
AntiVirus from the Help menu.
2. Click Register Now and follow the on-screen instructions.
Choose Contents
from the Help
menu for all
Click to view
descriptions of
known viruses
Click to update
your virus
protection online
Select drives to
scan for viruses
Click to get a
description of
everything you can
do from this window
WHY? The Norton AntiVirus help system has step-by-step procedures to
help you keep your computer safe from viruses.
To get help using Norton AntiVirus, do one of the following:
■
Choose Contents from the Help menu.
■
Click the Help button on any Norton AntiVirus screen.
■
Right-click any option in a Norton AntiVirus screen and choose
What’s This for a brief definition of the option. (Right-click help is
not available in Windows NT 3.51.)
You’ll be able to register directly over the Internet, by a dial-up modem
connection, or print a form to mail to Symantec.
Chapter 14: Norton
AntiVirus
Get help
14-6
What else can I do with Norton AntiVirus?
Scan for viruses
WHY? We recommend you scan all floppy disks before you use them.
To scan drives for viruses:
1. Start Norton AntiVirus.
2. In the Norton AntiVirus main window, check specific drives in the
Drives list box or select multiple drives by checking items in the
Drive types box.
3. Click Scan Now.
To scan individual files or folders for viruses:
1. Start Norton AntiVirus.
2. From the Scan menu at the top of the Norton AntiVirus main
window, choose Folder or File.
3. Make your choice and click Scan.
TIP: To quickly scan a drive, folder, or file, right-click an item in a My
Computer or Windows Explorer window and choose Scan with Norton
AntiVirus.
Schedule virus scans
WHY? A weekly scheduled scan is an additional reassurance that your
computer is virus-free. When you installed Norton AntiVirus, a scan is
already scheduled to run once per week automatically.
To schedule a scan:
1.
2.
3.
4.
5.
6.
Start Norton AntiVirus.
In the Norton AntiVirus main window, click Scheduler.
Click Add.
Select Scan For Viruses for the Type Of Event.
Select Weekly for the Frequency.
Type /L in the What To Scan text box.
This tells Norton AntiVirus to scan all local drives. You could also
enter specific drive letters, for example, C: D: instead.
7. Click OK to close the dialog box, then click OK again to confirm.
8. Click Exit in the upper-right corner of the Norton Scheduler dialog
box.
What else can I do with Norton AntiVirus?
14-7
9. Windows 95: Click Minimize to close the dialog box but leave the
Norton Scheduler running. Under Windows NT, the Scheduler service
runs all the time.
Your computer must be turned on when the scan is due to take place.
Customize Norton AntiVirus
WHY? Norton AntiVirus is preset to provide you with complete
protection against viruses. It is unlikely you need to change any settings.
However, Norton AntiVirus provides options for users (for example,
system administrators) who want to customize the way virus protection
works.
To customize Norton AntiVirus protection:
1. Start Norton AntiVirus.
2. Click the Options button in the Norton AntiVirus main window.
3. Click one of the tabs in the Options dialog (for example, AutoProtect). The dialog changes to show options for the selected feature.
4. Click Help to get information about options.
5. Make your changes and click OK to exit.
TIP: Right-click an option and choose What’s This for an explanation of the
option.
WHY? Rescue Disks are an important part of your virus protection for
Windows 95. For example, they allow you to safely restart your computer
if it is halted due to a virus in memory. Because Windows NT operates
differently than Windows 95, Rescue Disks are not needed for Windows
NT. To update virus protection, see “Keeping virus protection current” on
page 14-14.
You need three 1.4 MB floppy disks that are either new or do not contain
any data that you want to keep and three disk labels.
Chapter 14: Norton
AntiVirus
Windows 95: Create rescue disks
14-8
What else can I do with Norton AntiVirus?
To create or update rescue disks:
1. On the Windows taskbar, click Start, point to Programs, point to HP
CD-Writer Plus, point to the Norton AntiVirus group, then click
Rescue Disk.
2. Follow the on-screen instructions.
3. After the rescue disks are created, store them in a safe place.
TIP: Create new rescue disks whenever you install new hardware, add or change
an operating system, repartition your hard disk, or update your virus protection.
Using outdated Rescue Disks could cause serious problems.
Windows NT: Bypass boot record scans
WHY? Norton AntiVirus is preset to scan your disk’s boot records for
viruses as part of its regular operation. As a security precaution, some NT
systems are configured to prevent users from accessing these disk areas.
You must have administrator-level rights to scan boot records. If you see
a dialog box saying that you cannot access the boot records, you can set a
configuration option to bypass boot record scans.
Click to skip only the
boot records and
continue the scan
To bypass boot record scans for Windows NT:
1.
2.
3.
4.
Start Norton AntiVirus.
Click Options in the Norton AntiVirus main window.
Click the Scanner tab.
In the What to Scan group box, uncheck Master Boot Record and
Boot Records.
5. Click OK to save your settings and close the dialog box.
What to do if a virus is found
14-9
What to do if a virus is found
Windows 95: If you see a virus alert
1. Look for words that identify the type of problem.
Read the whole message.
2. Press Enter to choose the action that is preselected
for you, or type the first letter of the action you want to
take (for example, type R for Repair). If you need more
information, see “Quick guide to alert actions” on the
next page.
If your computer is halted because of an active virus in
memory, turn off the power, insert your Norton
AntiVirus Emergency Boot Disk in the A: drive, and
turn the power back on. Follow the on-screen
instructions. (See “Windows 95: Create rescue disks” on
page 14-7.)
Windows NT: If you see a virus alert
1. As part of Auto-Protect operation, Norton AntiVirus
for Windows NT is preset to Deny Access to an infected
file during regular computer operation. See“Customize
Norton AntiVirus” on page 14-7 to change how AutoProtect works.
2. Start Norton AntiVirus and scan your disk to
eliminate the virus. See “Scan for viruses” on page 14-6.
Windows 95 and Windows NT:
If you see the Problems Found dialog
1. Highlight an entry in the list box.
2. Read the message at the bottom of the dialog box.
3. Click Repair when infected files are found.
See “Quick guide to alert actions” on the next page for
information about the other actions.
Chapter 14: Norton
AntiVirus
Windows 95 and Windows NT:
If you see the Norton AntiVirus Repair Wizard
Click Next to have Norton AntiVirus automatically get
rid of the virus.
14-10
What to do if a virus is found
NOTE: If a virus is detected during Windows 95 startup, a text
message will be displayed. Just follow the on-screen instructions.Quick guide to
alert actions
Actions
[Repair]
[Delete]
[Stop]
[Continue]
[Exclude]
[Inoculate]
If a Norton AntiVirus alert or Problems Found dialog box appears on your screen, use this
table to decide what to do.
For a VIRUS FOUND, Repair is always the best choice. Repair eliminates the virus
and repairs the infected item automatically.
Type R or click Repair.
Erases both the virus and the infected file. The virus and file are gone forever.
Choose Delete if Repair is not successful. Replace a deleted file from the original
program disks or backup copy. If the virus is detected again, your backup copy or
original disk is infected.
Type D or click Delete.
Stops the current operation to prevent you from using an infected file. Stop does
not solve the problem. You’ll be alerted again the next time you do the same
thing.
Type S or click Stop.
Continues the current operation. Only choose Continue if you are sure a virus is
not at work. You’ll be alerted again. If you’re not sure what to do, it’s safer to
choose Stop.
Type C or click Continue.
If you choose Exclude and a virus is at work, the virus won’t be caught. Exclude
should be used only by system administrators for system tuning.
Type E or click Exclude.
Windows 95 Only (Inoculation is not part of Windows NT protection)
For an UNINOCULATED ITEM, Inoculate stores information about an item in a
special file that is later used to ensure your system stays virus-free. Type C or
click Inoculate.
For an INOCULATION CHANGE, Inoculate updates the stored inoculation data
for a boot record or file that has changed since it was last inoculated.
Inoculation changes fall into two categories:
Expected: If you’ve just updated a program, the boot records and system files
may change. In this case, type C or click Inoculate.
Unexpected: Changes to boot records and system files are usually caused by
viruses. If you have not recently upgraded a program, Type R or click Repair.
What to do if Norton AntiVirus can’t repair
14-11
What to do if Norton AntiVirus can’t repair
WHY? One of the most common reasons Norton AntiVirus can’t repair a
file is that you don’t have the most up-to-date virus protection files. Click
LiveUpdate in the Norton AntiVirus main window to obtain the latest
files via modem or Internet.
If an item can’t be repaired
Update your virus protection and scan again. See “Keeping virus
protection current” on page 14-14 for details.
Read the information on your screen carefully to identify the type of
item that can’t be repaired, then match it to one of the types below.
■
Infected files are those with file names that include .COM or .EXE.
Document files such as .DOC, .DOT, and .XLS can also be infected.
■
Compressed files may contain many files. You can often tell a
compressed file by its name. Many compressed files end in .ZIP.
■
Hard disk master boot record, boot record, or system files (such as
IO.SYS or MSDOS.SYS) and floppy disk boot record and system files
are replaced using the Rescue Disks or, sometimes, your operating
system (Windows or DOS) disks.
If infected files can’t be repaired, you need to delete them from your
computer. If you leave an infected file on your computer, the virus
infection can still spread. Once deleted, the infected file and the virus are
gone forever.
If Norton AntiVirus can’t repair a file:
1. Choose Delete when prompted.
2. Replace the deleted document file with a backup copy or reinstall a
deleted program from the original program disks. Be sure to scan the
backup disks before you use them.
If the virus is detected again after you replace or reinstall the file, your
backup copy or original program disks are probably infected. You can try
contacting the manufacturer for a replacement.
Chapter 14: Norton
AntiVirus
Infected files
14-12
What to do if Norton AntiVirus can’t repair
Compressed files
A compressed file may contain many individual files. For example,
MYFILE.ZIP may contain the files: FILE1.DOC, FILE2.DOC, FILE3.TXT,
FILE.EXE, and so on. Norton AntiVirus can detect viruses in the
individual files within the compressed file; however it cannot repair or
delete these files until you uncompress (open up) the compressed file.
To uncompress and repair:
1. Double-click the Norton AntiVirus Auto-Protect icon in the lowerright corner of the taskbar on your Windows desktop, then click
Disable to turn Auto-Protect off temporarily.
2. Create a a temporary folder (for example, C:\TEMP).
3. Move the infected, compressed file to the temporary folder.
4. Use a program such as Norton Navigator, WinZip, or PKUNZIP to
uncompress the file in the temporary folder.
5. On the Windows taskbar, click Start, point to Programs, point to HP
CD-Writer Plus, point to the Norton AntiVirus group, then click
Norton AntiVirus.
6. From the Scan menu at the top of the Norton AntiVirus main
window, choose Folders.
7. Select the C:\TEMP folder, then click Scan to scan the files again.
8. Let the Repair Wizard automatically repair all the infected files.
9. Click Exit to close Norton AntiVirus.
10. Delete the infected, compressed file.
11. Double-click the Norton AntiVirus Auto-Protect icon in the lowerright corner of the taskbar on your Windows desktop, then click
Enable to turn Auto-Protect on again.
After the virus is eliminated, recompress the files if desired.
Hard disk master boot record or boot record
Windows 95: If Norton AntiVirus can’t repair your hard disk or master
boot record, you can use your up-to-date Norton AntiVirus Emergency
Boot Disk to restore it. (See “Windows 95: Create rescue disks” on page
14-7.) If your Norton AntiVirus Emergency Boot Disk isn’t up to date,
contact Symantec Technical Support. See the Service and Support
Solutions at the end of this manual.
WARNING: If the critical information stored on the Boot Disk disk is outdated,
it could cause problems when you attempt to restore your computer. It is
unlikely you would be able to fix these problems on your own. However, if you
have a current Boot Disk, the following procedure is safe to attempt.
What to do if Norton AntiVirus can’t repair
14-13
To restore your hard disk:
1. Switch off your computer using the power switch.
2. Place your write-protected Norton AntiVirus Emergency Boot Disk in
the A: drive, then switch on your computer.
3. At the DOS prompt (A:\>), type RESCUE /RESTORE and press Enter.
The Restore Rescue Information dialog box appears.
4. Make sure Drive A: is specified for the location of the rescue data.
5. Check all the items in the Items To Restore group box.
Press Tab to move around the dialog box. Press spacebar to check or
uncheck items.
6. Choose Restore to restore the selected items.
7. When the process is complete, remove your Norton AntiVirus
Emergency Boot Disk from Drive A: and restart your computer.
Windows NT: If Norton AntiVirus could not successfully repair the
master boot record or a boot record on your hard disk, restart your
computer from the Windows NT Emergency Repair Disk that you created
when you installed Windows to attempt a repair. If this fails, you will
have to reinstall Windows NT.
Floppy disk boot record
System file
Windows 95: If Norton AntiVirus cannot repair a system file (for
example, IO.SYS or MSDOS.SYS) you cannot delete it. You must reinstall
Windows.
Restart your computer from an uninfected, write-protected floppy disk
and reinstall Windows. You can use your Norton AntiVirus Emergency
Boot Disk (see “Windows 95: Create rescue disks” on page 14-7) or the
Windows 95 Startup Disk that you created when you installed Windows
to start up. You could also use a boot disk from any version of DOS from
version 5.0 or later.
Chapter 14: Norton
AntiVirus
If Norton AntiVirus cannot repair a floppy disk boot record, it still
removes the virus. The information on the floppy disk remains accessible
and you can safely copy the files onto another disk. However, the floppy
disk is no longer bootable.
14-14
Keeping virus protection current
Keeping virus protection current
WHY? Norton AntiVirus relies on up-to-date information to detect and
eliminate viruses. One of the most common reasons you may have a
virus problem is that you have not updated your protection files since
you purchased the product.
Symantec provides online access to these new files, called virus
definitions files, at no charge every month. You need to update your
virus definitions files monthly.
■
From Windows, use a modem or Internet connection to let
LiveUpdate automatically download and install updated files.
■
Get updates by mail. This service requires a fee. For more
information, see Symantec Service and Support Solutions at the end
of this manual.
Updating virus protection with LiveUpdate
WHY? LiveUpdate is the easiest way to keep virus protection current
because it automatically downloads the proper files and installs them on
your computer. You can get virus protection updates anytime by clicking
the LiveUpdate button.
To update virus protection:
1. Start Norton AntiVirus.
2. In the Norton AntiVirus main window, click LiveUpdate.
3. In the How Do You Want To Connect drop-down list box, select one
of the following:
Find Device
Automatically
Norton AntiVirus determines if you have an
Internet connection or must connect using your
modem.
Internet
Norton AntiVirus connects to a special Symantec
site on the Internet.
Modem
Norton AntiVirus dials a preset number and
connects to a Symantec server through your
modem.
Keeping virus protection current
14-15
TIP: We recommend Find Device Automatically. However, you may want to
control the choice depending on long-distance telephone charges for the direct
modem connection or access time from the Internet site.
4. Click Next to start the automatic update.
Using LiveUpdate Email
WHY? Whenever a major virus threat is discovered that requires an
update to your virus protection, Symantec can notify you by email so
you can run LiveUpdate immediately. The email includes an attachment
that can start a LiveUpdate session for you.
To receive LiveUpdate Email:
1. Point your Internet browser to
www.symantec.com/avcenter/newsletter.html
2. Fill out the registration form.
3. Click the Subscribe Me button. Symantec will notify you by email
whenever protection updates are available.
To start a LiveUpdate session from the LiveUpdate Email:
■
When you receive a LiveUpdate Email, launch or run the email
attachment called LIVEUPDT.NLU from your mail program.
Scheduling automatic LiveUpdates
WHY? Scheduling a LiveUpdate to run automatically is the best way to
ensure that you don’t forget to update virus protection every month.
To schedule automatic LiveUpdates:
1.
2.
3.
4.
Start Norton AntiVirus.
In the Norton AntiVirus main window, click Scheduler.
Click Add.
Select Scheduled LiveUpdate for the Type Of Event.
Chapter 14: Norton
AntiVirus
You must launch or run the attachment; simply reading or viewing it will
not work. When the attachment runs, it automatically starts a
LiveUpdate session on your computer. You don’t have to do anything
else.
14-16
Keeping virus protection current
5. Select Monthly for the Frequency.
6. Click OK to close the dialog box, then click OK again to confirm.
7. Click Exit in the upper-right corner of the Norton Scheduler dialog
box.
8. Windows 95: Click Minimize to close the dialog box but leave the
Norton Scheduler running. Under Windows NT, the Scheduler service
runs all the time.
Your computer must be turned on when the LiveUpdate is due to take
place.
Updating virus protection without LiveUpdate
WHY? Symantec supplies a special program called Intelligent Updater if
you cannot use LiveUpdate. If you don’t have a modem or Internet
connection, you can get the updates by mail. You may also choose to
download the updates from an online service or bulletin board. The
Intelligent Updater program is available from several sources — phone
numbers are included in the Symantec Service and Support Solutions at
the end of this manual.
To install the latest virus definitions on your computer:
1. Download the Intelligent Updater program to any folder on your
computer or Insert the disk you received from Symantec in the A:
drive.
2. From a My Computer or Windows Explorer window, locate and then
double-click the Intelligent Updater program.
The filename for Intelligent Updater has the form mmNAyyI.EXE,
where mm is the month and yy is the year.
3. Follow all prompts displayed by the update program. The Intelligent
Updater program searches your computer for Norton AntiVirus, then
installs the new virus definitions files in the proper folder
automatically.
If prompted to overwrite, click Yes. The files are being replaced with
new ones.
4. Restart your computer.
5. Scan your disks to make sure newly discovered viruses are detected.
Troubleshooting
14-17
Troubleshooting
Norton AntiVirus can’t repair my infected files.
The main reason that Norton AntiVirus may not be able to repair your
infected files is:
■
You don’t have the latest virus definitions files installed on your
computer. You should update these files monthly to protect your
computer from the latest viruses. To update virus definitions, see
page 14.
Norton AntiVirus Auto-Protect doesn’t load when
I start my computer.
If the Norton AntiVirus Auto-Protect icon does not appear in the lowerright corner of the taskbar on your Windows desktop, Auto-Protect is not
loaded. Make sure that Norton AntiVirus is not configured to start AutoProtect automatically.
Start Norton AntiVirus.
Click the Options button in the Norton AntiVirus main window.
Click the Auto-Protect tab.
Check the Load Auto-Protect At Startup check box.
Click OK to save your settings and close the Options dialog box.
I’ve scanned and removed a virus, but it keeps
infecting my files.
The virus may be in a program file with an unusual extension that
Norton AntiVirus isn’t set to look for. Do this:
1.
2.
3.
4.
5.
6.
Start Norton AntiVirus.
Click the Options button in the Norton AntiVirus main window.
Click the Scanner tab.
Select the All Files option in the What To Scan group.
Click OK to save your settings and close the Options dialog box.
Scan all disks that you use and repair all infected files.
Chapter 14: Norton
AntiVirus
1.
2.
3.
4.
5.
14-18
Troubleshooting
The source of the infection is a floppy disk.
■
Scan all the floppy disks you use for viruses.
Some Norton AntiVirus features are password
protected, and I don’t know the password.
Uninstall Norton AntiVirus, then reinstall it.
A program does not work properly after repair.
Although Norton AntiVirus removes the virus, the file may be damaged
beyond repair.
■
Delete the program and replace it with a backup copy or reinstall it
from the original program disks. If the virus is detected again, the
backup copy or original program disks are probably infected.
Windows 95: My Norton AntiVirus Emergency
Boot Disk doesn’t work
Due to the number of product specific technologies used by
manufacturers to configure and initialize hard disks, Norton AntiVirus
cannot always create a bootable Norton AntiVirus Emergency Boot Disk
automatically. If your Norton AntiVirus Emergency Boot Disk does not
work properly, do one of the following:
■
If you have a special boot disk for your computer, add it to your
Norton AntiVirus rescue disk set. In a virus emergency, boot from that
disk (first slide open the plastic tab on the back of the disk to make
sure it is write-protected). Remove the disk and insert your rescue disk
labelled “Norton AntiVirus Program Disk.” At the DOS prompt, type
A:GO and press Enter, then follow the on-screen instructions.
■
Use the Disk Manager or similarly named program that came with
your computer to make your Norton AntiVirus Emergency Boot Disk
bootable. Be sure to test your modified Norton AntiVirus Emergency
Boot Disk.
Troubleshooting
14-19
Sometimes, your Norton AntiVirus Emergency Boot Disk does not work
properly because you have more than one operating system installed,
such as Windows NT and Windows 95. To modify the disk, do the
following:
■
Start up from your hard disk, insert your Norton AntiVirus Emergency
Boot Disk in the A: drive, and, from a DOS prompt, type SYS A: and
press Enter. This transfers the operating system to the rescue disk. Be
sure to retest your Norton AntiVirus Emergency Boot Disk.
Command-line switches
The Norton AntiVirus scanner can be run with command-line switches to
override configuration settings. When scanning using command-line
switches, Norton AntiVirus runs minimized, but will pop open on your
screen if a virus is found.
Some switches are used alone, while others are followed by a parameter,
either a plus (+) or minus (-) sign. You can use more than one switch and
more than one parameter on a command line. The vertical bar symbol (|)
means that you should use either parameter, but not both. Do not type
the brackets around the parameters on the command line.
Windows 95:
NAVW32 [[pathname] options]
Windows NT:
NAVWNT [[pathname] options]
Any drive, folder, file, or combination of these is
scanned. If you want to scan a combination of items,
use a space to separate the items. You can use
wildcards when specifying pathnames for a group of
files. For example,
NAVW32 A: C:\MYDIR\*.EXE)
NAVWNT A: C:\MYDIR\*.EXE
/A
All drives, except drives A: and B:, are scanned.
Network drives are scanned if the Allow Network
Scanning option is selected in the Scanner Advanced
Settings dialog box
/L
All local drives, except drives A: and B:, are scanned.
Chapter 14: Norton
AntiVirus
pathname
14-20
Troubleshooting
/S[+|-]
Enables (+) or disables (-) scanning of subfolders for
any folders specified in the pathname. S+ is the
default.
/M[+|-]
Windows 95 only: Enables (+) or disables (-) scanning
of memory (for example, NAVW32 C: /M+ or
NAVW32 D: /M-)
/MEM
Windows 95 only: Only memory is scanned.
/B[+|-]
Enables (+) or disables (-) scanning of boot records
(for example, NAVW32 A: /B+ or NAVWNT B: /B-).
/BOOT
Only the boot records of the specified drives are
scanned
/NORESULTS
No scan results are reported on screen.
Appendix A:
Technical Information
Minimum System Requirements
Your computer should meet or exceed these requirements:
■
A CD-ROM drive to install the application software.
If your computer does not have a CD-ROM drive:
You can create an Install Assistant diskette on another computer with
a CD-ROM. The Install Assistant program will provide you with an
Install Recommendation for your system.
To copy the Install Assistant program to a diskette, insert “Software
Disc 1” into the CD-ROM drive. From the main menu, click Before
You Install, then click Make Diskette.
You can also order the Install Assistant diskette (part number C438016000) by calling:
(U.S.) 970-635-1500.
(Europe) Your country’s support number is listed in “Telephone” on
page B-6.
If you know the configuration of devices attached to your IDE
controllers and understand how to connect your drive you do not
require an Install Assistant diskette in order to install the software.
■
IBM or compatible computer with Pentium/75 Mhz processor or
above
■
Microsoft® Windows 95® or Windows NT® 4.0
NOTE: For Windows NT, Service Pack 3 is required.
A-1
Appendix A: Technical
Information
Insert the diskette you just made, into your computer’s floppy drive
and run A:\ASSIST.
A-2
What Affects System Performance
■
16 MB RAM
■
Hard drive with at least 528 MB storage capacity (with a transfer rate
of at least 800 kB/sec and disk access time of less than 20 msec)
■
110 MB free hard drive space for installing software
10 MB free hard drive space for each minute of music to be recorded
■
An available space on an IDE controller (ATA-2 or EIDE)
■
One available half-height drive bay (approximately 6” wide, 1.75”
high, 8.5” deep /15 cm x 4.5 cm, 21.6 cm deep)
What Affects System Performance
How well your computer functions with the CD-Writer Plus drive,
particularly how fast it writes data to a CD, depends on a number of
factors. Some of these factors are listed below.
Processor (CPU). The type and speed of your processor greatly affects the
speed at which your computer transfers data to and from the CD-Writer
Plus drive. If the processor speed is too slow, you may have to write at 1x
speed.
RAM. Your computer must have enough memory available to handle its
operating system, the CD-Writer Plus applications, and the data you are
transferring to and from CDs. The system should not have to swap data
to and from the hard drive.
Your Hard Drive. The speed at which your hard drive accesses and
transfers data (its access time and transfer rate) affects performance.
Newer hard drives, those with a storage capacity greater than 528 MB, are
fast enough to handle the CD-Writer Plus drive’s 2x write speed.
IDE Interface Type: CD-Writer Plus should be connected to the primary
or secondary IDE controller.
For optimal performance, run SCANDISK.EXE and DEFRAG.EXE on
your hard drive before using your CD-Writer Plus drive for the first time
(see your Windows manual for more information). Then run them
periodically after that. These programs improve access times to the hard
drive, which will help improve system performance while writing to and
reading from the CD-Writer Plus drive.
A-3
Drive Specifications
NOTE: Refer to your computer and mother board manuals or contact your
computer vendor if you have any questions about your computer’s configuration
or capabilities.
Drive Specifications
ISO 9660 Disc Data Capacity (74 Minute CD)
Number
of
sessions
Size required for header
information
Size available for data/
per session
1
approximately 23 MB*
627 MB one session
5
approximately 79 MB
(approx. 23 for the first,
14 MB each of the rest)
114 MB each session
10
approximately 149 MB
(approx. 23 for the first,
14 MB each of the rest)
50 MB each session
30
approximately 430 MB
(approx. 23 for the first,
14 MB each of the rest)
7.4 MB each session
UDF 1.5 Disc Data Capacity (74 Minute CD)
493 MB for CD-RW
618 MB for CD-R
Performance
Buffer size: 768 kB
Average access time (1/3 stroke): < 325 ms
Data transfer rate (recording):
150 KB/s sustained (1x speed)
300 KB/s sustained (2x speed)
Data transfer rate (reading):
150 KB/s (1x speed)
Appendix A: Technical
Information
*1 MB is defined as 106 bytes
A-4
Drive Specifications
300 KB/s (2x speed)
up to 900 KB/s (6x speed)
Error rate: < 1 frame/1012 bits
Audio distortion: < 0.1%
Discs supported
120 mm and 80 mm CD-R (write-once) media
(any CD-ROM drive can read this media)
120 mm CD-RW (ReWritable) media
(for use only in CD-ReWritable and Multi-Read CD-ROM drives)
Interface
Electrical interface:
ATA-2 / ATAPI_MMC
Loading mechanism: tray
Logical recording format (depending on application used):
ISO 9660
UDF 1.5
CD-DA
Dimensions
(5 1/4-inch form factor)
Height: 41.5 mm (1.63 in.)
Width: 146 mm (5.75 in.)
Depth: 206 mm (8.11 in.) Recommended drive bay depth: 8.5 in.
Weight (net): 1 kg (2.2 lbs.)
Environmental
Temperature
operating: 5° to 35° C
nonoperating: -25° to 55° C
Humidity (no condensation allowed)
operating: 10% to 80% RH
nonoperating: 5% to 95% RH
Shock and Vibration
HP Corporate Environmental Test Class B1
Power requirements
Typical dissipation: 6 W
Maximum dissipation: 9 W
Appendix B:
Customer Support
Who do you need to call for help?
The following table will help direct you to the appropriate customer
support service.
Customer Support Service
Page
HP CD-Writer Plus
HP Customer Support
page B-2
Direct CD
Adaptec Customer Support
page B-2
Easy-CD Audio
Adaptec Customer Support
page B-8
Jewel Case Designer
Adaptec Customer Support
page B-8
CD Copier
Adaptec Customer Support
page B-8
HP Simple Trax
HP Customer Support
page B-5
Adobe Photo Deluxe
Adobe Customer Support
page B-9
Corel Print House Magic
Corel Customer Support
page B-11
Photo Organizer
Digital NOW! Customer
Support
page B-13
Paper Master Live
Documagix Customer
Support
page B-14
Norton Antivirus
Symantec Customer Support
page B-17
B-1
Appendix B: Customer
Support
Software or Hardware
B-2
Before You Call HP
Before You Call HP
If your own troubleshooting efforts fail, contact Customer Support. Make
sure you are at your system and have your drive installed when you call.
Phone numbers begin on page B-5. Before you contact them, have the
information below ready. For help finding this information, see page B-3.
If you receive an error message, write it down before you call.
Information
For your computer
CD-Writer Plus drive model
Drive firmware version
Drive serial number
Computer brand and model
Operating system and version?
Windows 95 or Windows NT 4.0
Version Number:
(for NT) Service Pack Number:
Amount of RAM installed
Other CD-ROM drives? yes/no
(If yes, list them)
Sound card? yes/no
Type:
IDE controller settings
Primary / Secondary / Other
IRQ _______
I/O base address _______
Master in use?_______
Slave in use?_______
Other IDE devices in your
computer system?
yes/no (If yes, list them)
IDE adapter board brand/model, if
any
Before You Call HP
B-3
Where to Find This Information
CD-Writer Plus drive model
The CD-Writer Plus drive model number appears on a small sticker on
the underneath side of the tray of the CD-Writer Plus drive, as well as
on the box. Example: 7200i (internal) or 7200e (external)
Drive firmware version
In Windows 95, the drive firmware version and model number (above)
appear in the CD-ROM settings. Right-click on the My Computer icon,
select Properties, select the Device Manager tab, double-click on
CDROM. Double-click on the CD-Writer Plus drive, and then click on the
Settings tab. Example: Firmware revision 1.00
In Windows NT, the drive firmware version and model number (above)
appears in the CD-ROM settings. Open the Control Panel. Click on SCSI.
Scroll down the list, double-click on ATAPI. Double-click on the CDWriter Plus drive, and then click on the Settings tab. Example: Firmware
revision 1.00
Drive serial number
The CD-Writer Plus drive serial number appears on the main label on the
top of the drive. See page 1-5. It also appears on the underside of the CD
tray.
Computer brand and model
The computer brand appears on the front of your computer and in the
documentation that came with your computer. Example: Dell Dimension
XP-90.
Operating system and amount of RAM installed
In Windows NT (while signed on as Administrator), from the Start menu
on the task bar, select Programs/Administrative Tools (Common)/
Windows NT Diagnostics. Select the Version tab and write down the
version number and service pack number; for example: 4.00.1381 and
Service Pack 2. Then select the Memory tab and write down the amount
Appendix B: Customer
Support
In Windows 95, from the Start menu on the task bar, select Settings/
Control Panel. Double-click on System. Select the General tab. Write
down the version number and the amount of memory installed; for
example: 4.00.950 and 16 MB RAM.
B-4
Before You Call HP
of memory listed under Physical Memory - Total; for example: 16 MB
RAM.
Other CD-ROM drives
Your computer may have come with an internal CD-ROM or you may
have purchased a CD-ROM drive. Check the documentation that came
with your computer or CD-ROM drive. Example: Mitsumi 4x CD-ROM
Sound board
Your computer may have come with a sound board and speakers or you
may have purchased them separately. Check the documentation that
came with your computer or sound board. Example: 16-bit audio card
IDE controller settings
1. Insert the CD labeled “Software Disc 1” into your CD-ROM drive.
2. Click the Start button on the task bar, select Run,
type D:\ASSIST /S (where D: is your CD-ROM’s drive letter)
and click on OK.
3. Print the results. You will have a list of technical information about
each IDE controller in your system and each device attached.
Other IDE devices
Any devices attached to IDE controllers in your computer system, such as
a CD-ROM drive, hard drive, tape drive, and so on. Example: HP Colorado
5GB
IDE adapter board brand/model
If you are using a paddle board to add another IDE controller to your
computer system, check the manual that came with your IDE board.
Example: GSI 2C
HP Customer Support
B-5
HP Customer Support
If you have questions about the HP Simple Trax software, call the appropriate number
listed in this section. If you need help with your CD-Writer Plus drive, your local
reseller has the latest information regarding HP products and services and can provide
support under HP's comprehensive menu of reseller services. If your reseller is not able
to help, you can obtain support from HP directly either through free 24-hours/day
interactive electronic services or by telephone (free during warranty).
America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyword: hpstor
CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Go HPSYS
World Wide Web . . . . . . . . . . . . . . . . . www.hp.com/isgsupport/cdplus
Bulletin board site (8,N,1,F, 1200-28.8K baud)
Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +31 (0)495 546909
Asia/Pacific
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (03) 9890 0276
Korea. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hitel: (02) 762-0228
Access: Go HPK
Chollian: (02) 220-2001
New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (09) 356 6642
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (02)9233233
First Name: HP
Last Name: BBS
HPFirst Faxback Service
Simply dial the fax number from a touch-tone phone or Group 3 fax machine and
follow the voice prompts to select the index of available support and product
information documents.
Appendix B: Customer
Support
USA and Canada . . . . . . . . . . . . . . . . . . . 800-368-9673 or 970-635-1510
Europe
Austria (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0660 8128
Belgium (free line)
- Dutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0800 11906
- French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0800 17043
Denmark (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 10453
Finland (free line). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9800 13134
France (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 05 905900
Germany (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . 0130 810 061
Italy (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1678 59020
Netherlands (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . 06 022 2420
Norway (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800 11319
Spain (free line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 900 993123
Sweden (free line). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 020 795743
Switzerland (free line)
- French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 1526
- German . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 1527
United Kingdom (free line) . . . . . . . . . . . . . . . . . . . . . . 0800 960271
Other locations in Europe (toll line) . . . . . . . . . .+31 (0)20 681 5792
B-6
HP Customer Support
Asia/Pacific
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (03) 9272 2627
China . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (8610) -65055280
Japan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3) 3335-8622
Korea. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (02) 769-0543
New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (09) 356 6642
Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (65) 291-7951
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (02)7195589
E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [email protected]
FTP Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ftp.hp.com
Login: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .anonymous
Password: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Your email address)
Directory: . . . . /pub/information_storage/surestore/cd-writer_plus
Telephone
USA and Canada (M-F, 6am-6pm Mountain time)
Literature and dealer referral . . . . . . . . . . . . . . . . . . . . 970-635-1500
Canada (for French-speaking customers)
pour assistance en français. . . . . . . . . . . . . . . . . . . . . . 800-387-3867
During warranty period
- Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . 970-635-1500
After warranty period (charges begin only when you connect to a Support Technician,
prices are subject to change without notice)
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-810-0130
(Per incident fee of $25 US dollars charged to
Visa, MasterCard or American Express)
U.S. only Technical Support. . . . . . . . . . . . . . . . . . . . . 900-555-1800
($2.50 per minute/maximum of $25. You must be 18 years
of age or have parental permission to call 900 numbers.)
Europe (M-F, 8:30-18:00 Central European Time)
Use these Technical Support numbers during and after your warranty period. No charge
for Technical Support during warranty period. Per incident charge after warranty period.
Austria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06 60 63 86
Belgium
- Dutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 626 88 06
- French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 626 88 07
Denmark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 29 40 99
Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 03 47 288
France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 04 50 43 98 53
Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0180 52 58 143
Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 662 55 25
Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 2 641 0350
Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 020 606 87 51
Norway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 11 62 99
Portugal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 44 17 199
Spain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 23 21 123
Sweden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08 61 92 170
Switzerland (French, Italian, and German) . . . . . . . . 08 48 80 11 11
United Kingdom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0171 512 52 02
English language support from other countries . +44 171 512 52 02
HP Customer Support
B-7
Asia/Pacific
Australia (M-F 7am-7pm, Eastern Standard Time). . . (03) 9272 8000
China (M-F 8:30-17:30) . . . . . . . . . . . . . . . . . . . . . (8610)-62625666
extensions 5602 through 5609, 5611 and 5612
(8610)-62614174
(8610)-62624175
(8610)-62614176
Korea (M-F, 8:30-19:00) . . (02) 3270-0700 / 080-999-0700 (toll free)
New Zealand (M-F, 9am to 9pm Auckland Time) . . . . (09) 356 6640
Singapore (M-F, 9:00-17:00) . . . . . . . . . . . . . . . . . . . . . (65) 271-7233
Taiwan (M-F, 8:30-17:30) . . . . . . . . . . . . . . . . . . . . . . . (02) 717-9609
FAX
USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 970-667-0997
Asia/Pacific
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (03) 9272 4099
Korea. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (02) 3270-0707
New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(+61 3) 9272 4099
Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (65) 278-9225
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (02)5140276
Appendix B: Customer
Support
B-8
Adaptec Customer Support
Adaptec Customer Support
Electronic Support
Technical information, including product literature, answers to commonly asked
questions, information on software upgrades and other topics is available electronically
through the following:
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.adaptec.com
On the Internet, you can send CD-ROM, CD-R, and CD publishing-specific messages to
[email protected]. Include “CD-R SW” in the subject.
The Adaptec Software Products Group can also be found on several CD-ROM, CD-R,
and CD publishing newsgroups and lists on the Internet.
Interactive Fax System . . . . . . . . . . . . . . . . . . . . . . . . . . 303-684-3400
Interactive Voice Response System . . . . . . . . . . . . .1-800-959-7274
Technical and Product Support
To speak with an Adaptec product support representative, call:
In the U.S. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-408-934-7283
In Europe
32-2-352-3490
Adobe PhotoDeluxe Technical Support
B-9
Adobe PhotoDeluxe Technical Support
U.S. and Canada
Adobe's CustomerFirst program offers the following Technical Support
options:
■
A technical support database on the World Wide Web providing
PhotoDeluxe technical notes:
http://www.adobe.com/supportservice/custsupport/
■
Adobe FaxYI, a free fax-on-demand system that can fax any of more
than 1,000 technical and customer service documents on
PhotoDeluxe. In North America, call 206-628-5737 from a touch-tone
phone and follow the recorded instructions. The index of
PhotoDeluxe issues, the document is 360099.
■
Technical documents from Adobe by e-mail. All documents available
through Adobe FaxYI are also available through e-mail. To receive an
index of documents for PhotoDeluxe issues, send e-mail to
[email protected] and type 360099 in the subject line.
■
The Adobe Forum for America Online© or CompuServe®.
Correspond with PhotoDeluxe experts to get answers to commonly
asked questions. On America Online, type the keyword Adobe and
enter the Adobe PhotoDeluxe message board. On CompuServe, type
GO ADOBEAPP and enter the PhotoDeluxe Forum. Forums and
availability may vary by country.
■
The Internet button in PhotoDeluxe. Click on the button to access
PhotoDeluxe tips, techniques, and other resources over the Web.
Additionally, you can choose from a variety of support options in North
America and Canada through the Adobe CustomerFirst® program,
including single-incident call support, 900 number access, and even
yearly support contracts. For information on the Adobe CustomerFirst
program, call 800-685-3652 between 6 A.M. and 5 P.M., Pacific Standard
Time, Monday through Friday.
Appendix B: Customer
Support
Outside North America or Canada, terms may vary. Contact your local
subsidiary or distributor for details. For the phone number of your local
subsidiary, visit our Web site at this address:
http://www.adobe.com/supportservice/intlsupport.html
B-10
Adobe PhotoDeluxe Technical Support
CUSTOMER SERVICE
Disk replacements or User's Manuals can only be provided from the
manufacturer that included the PhotoDeluxe program with your new
hardware device.
European Support
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [email protected]
Fax(Call BackByFax Service to documents) . . . . . . +44 131 458 3022
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . .http://www.adobe.com
BBS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +44 131 458 4666
Modem settings: Up to 14,400 baud; Data Bits: 8 Stop Bits; 1 Parity: None.
Leave the username and password blank on first call.
Telephone (UK only, £1.50 per minute) . . . . . . . . . . . 0897 161 345
Corel Print House Magic Service & Support
B-11
Corel Print House Magic Service & Support
Corel is committed to providing customers with high-quality, timely technical
support. This section describes the range of support services available.
Note: The terms of Corel's technical support offerings are subject to change
without notice.
Technical Support Services
Classic technical support services
Technical support is available for 30 days from the day you place your first call to
technical support at 613-728-6891 (North America Only). There will be no
support fees charged for this initial 30 day period other than applicable long
distance telephone toll charges. Corel representatives are available to respond to
calls from Monday to Friday, 8:30 a.m. to 7:30 p.m., Eastern Standard Time.
During and after your classic support period, you can also use other basic services.
Descriptions of other services are available from Corel’s home page on the World
Wide Web at HTTP://WWW.COREL.COM. For details on the support options
available after your classic support service expires, please contact Corel Technical
Support at (613) 728-6891 (Please note: Long distance toll charges will apply).
Worldwide Technical Support
Corel customers residing outside North America can contact Corel Technical
Support representatives in Dublin, Ireland, or a local Authorized Support Partner.
Technical support outside North America is available to you at the following
locations. If your country is not listed below, please check the Services and
Support section on our World Wide Web site at: WWW.COREL.COM. You may
also dial (353)-1-7082500 for information on reaching Technical Support.
Priority Technical Support services
To request an up-to-date listing of Corel's Authorized Support Partners worldwide,
and a copy of Corel's Priority Technical Support Policy, contact Corel Technical
Support at (353)-1-7082500.
Latin America
Argentina . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (0541) 954-6500
Brazil. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 011 5505 4725
Chile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 562 671-3060
Columbia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57-1-2150411
Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01-800-024-2673
Appendix B: Customer
Support
Access numbers for Corel Print House Magic Technical
Support
B-12
Corel Print House Magic Service & Support
Middle East
Dubai . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 971.4.523.526
Isreal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02-6793-723
Eastern Europe
Czech Republic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .420-2-312-3871
Poland . . . . . . . . . . . . . . . . . . . . . . . . . (0048)-(71)-728-141 ext. 289
Europe
Austria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (01)-589-241-30
Belgium-French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (02) 714-41-30
Belgium-Dutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (02) 714-41-31
Denmark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35-25-80-30
Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (90)-229-060-30
France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (1)-40-92-76-20
Germany . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01805-2582-11
Hungary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +36-1-3275737
Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(01)-7082600
Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .02-452-812-30
Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 020-581-4426
Norway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22-97-19-30
Poland . . . . . . . . . . . . . . . . . . . . . . . . . (0048)-(71)-728-141 ext. 289
Portugal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+353-1-708-2333
Russia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (095) 361-2000
Spain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91-661-3627
Sweden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0680-711-751
Switzerland-French . . . . . . . . . . . . . . . . . . . . . . . . . . .0848-80-85-90
Switzerland-German . . . . . . . . . . . . . . . . . . . . . . . . . .0848-80-85-90
United Kingdom . . . . . . . . . . . . . . . . . . . . . . . . . . . 0171 - 298 85 16
Asia Pacific
Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02-9898-6860
Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8100-3729
India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 11 3351948
Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .001-800-65-7266
Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 03-5645-8379
Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-800-1090
New Zealand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 09 526 1155
Singapore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-773-1400
South Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82-2-639-8778
Taiwan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (886) 2-593-3693
Africa
South Africa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 021-658-4222
Please note: The terms of Corel's technical support offerings are subject to change
without notice.
Photo Organizer Customer Support
B-13
Photo Organizer Customer Support
Call the appropriate number listed in this section if you have questions
about the Photo Organizer software.
US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 419 0000
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 (905) 475 2777 , ext264
Latin America & Asia pacific
Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 635 6639
Online . . . . . . . . www.broder.com/support/support.html
Europe (except Holland) . . . . . . . . . . . . . . . . . . . . 001 329 365 9980
Holland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 011 358 9 348 40 311
Appendix B: Customer
Support
B-14
PaperMaster Technical Support
PaperMaster Technical Support
United States and Canada
DocuMagix, Inc.
2880 Zanker Road
Suite 204
San Jose, CA 95134
USA
Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-408-434-1001
Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-800-362-8624
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-408-434-0915
United Kingdom
Esselte MSD
PaperMaster
Norman Park
Bar Hill
Cambridge CB3 8SS
UNITED KINGDOM
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . +44 (0) 1954 78 90 37
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+44 (0) 1954 78 27 57
Australia
Indigo Pacific Pty Ltd.
PaperMaster
Level 16, 275 Alfred Street
North Sydney NSW 2060
AUSTRALIA
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +61-2-9955 8000
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +61-2-9955 8511
Austria/Switzerland
Karl Bene & Co
PaperMaster
Industriestrasse 346
A-2822 Erlach a.d. Pitten
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +43(0)2627 400 000
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +43(0)2627 400 138
Belgium
Esselte N.V.
PaperMaster
Industriepark-Noord 30
PO Box 85
B-9100 St Niklaas
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +32(0)3 760 3311
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +32(0)3 766 0612
PaperMaster Technical Support
B-15
Denmark
Esselte A/S
PaperMaster
Nordre Fasanvej 117-119
DK-2000 Frederiksberg
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +45 38 16 7800
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +45 38 16 7935
Eastern Europe/Middle East/Africa/Greece/Cyprus/Turkey
Esselte UK Ltd. (Export Div)
PaperMaster
Kingsnorth Industrial Est
Wotton Road
Ashford, Kent TN23 6FL
England
Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+44(0) 1233 62 44 21)
Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +44(0) 1233 61 30 00
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +44(0) 1233 64 69 03
Finland
Esselte OY
PaperMaster
Kutomotie 2
Fin-00380 Helsinki
Telephon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+358(0) 9 565 3355
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+358(0) 9 565 0261
France/Switzerland
Esselte SA
PaperMaster
192, rue Championnet
F-75018 Paris, FRANCE
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +33(0)14 485 1700
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +33(0)14 229 8944
Germany
Esselte Deutschland GmbH
PaperMaster
Anderter Str. 99 d
D-60559 Hannover
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+49(0)511 95 95 000
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+49(0)511 95 95 302
Appendix B: Customer
Support
GERMANY
B-16
PaperMaster Technical Support
Italy/Switzerland
Esselte SpA
PaperMaster
Centro Direzionale Lombardo
Via Roma 108
I-20060 Cassina de Pecchi
Milan, ITALY
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +39 2 95 300 991
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +39 2 95 300 300
Netherlands
Esselte B.V.
PaperMaster
Apmereweg 17
NL-3440 AE Woerden
Tel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +31(0)348 41 50 84
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +31(0)348 42 12 03
Norway
Esselte AS
PaperMaster
Postboks 62 Okern
N-0508 Oslo
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +47 22 88 55 00
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +47 22 65 07 00
Poland
Esselte Polska Sp. Z.o.o.
PaperMaster
ul Okrezna 95
Pl-02-933 Warsaw
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +48(0)22 651 6021
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +48(0)22 651 6021
Spain/Portugal
Esselte
PaperMaster
Tomas Redondo s/n
Edificio Luarca
E-28033 Madrid, SPAIN
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+39(9) 3 415 0333
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .+34(9) 1 381 5120
Sweden
Esselte Sverige AB
PaperMaster
Sundybergsvagen
Box 1377
S171 27 Solna
Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +46(0) 8 705 15 00
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . +46(0) 8 705 15 55
Symantec Service and Support Solutions
B-17
Symantec Service and Support Solutions
Symantec is committed to excellent service worldwide. Our goal is to
provide you with professional assistance in the use of our software and
services, wherever you are located.
Technical Support and Customer Service solutions vary by country. If you
have questions about the services described below, please refer to the
section “Worldwide Service and Support” at the end of this section.
Virus definitions update disk
If you don’t have a modem to obtain virus definitions files using the
Internet, Compuserve, America Online, or the Symantec BBS, you can
order regular updates from Symantec to arrive by mail. This service
requires a fee.
To order, do one of the following:
■
In the United States, call (800) 441-7234.
■
Outside the United States, contact your local Symantec office or
representative.
Technical support
Symantec offers an array of technical support options designed for your
individual needs to help you get the most out of your software
investment.
World Wide Web
■
Interactive problem solver: Symantec’s online interactive problem
solver (known as the Support Genie) helps you solve problems and
answer questions about many Symantec products.
■
Product knowledgebases: Product knowledgebases enable you to
search thousands of documents used by Symantec Support
Technicians to answer customer questions.
Appendix B: Customer
Support
The Symantec World Wide Web site (http://service.symantec.com) is the
doorway to a set of online technical support solutions where you will
find the following services:
B-18
Symantec Service and Support Solutions
■
FAQs: Frequently Asked Questions documents, also known as FAQs,
list commonly asked questions and clear answers for specific
products.
■
Discussion groups: Discussion groups provide a forum where you can
ask questions and receive answers from Symantec online support
technicians.
■
FTP: Point your Web browser to http://service.symantec.com to
search for and download technical notes and software updates. You
can also click the LiveUpdate button in programs enabled with this
feature to automatically download and install software updates and
virus definitions.
Other Symantec support options include the following:
America Online
Type Keyword: SYMANTEC to access the
Symantec forum.
CompuServe
Type GO SYMANTEC to access the Symantec
forum.
Symantec BBS
Set your modem to 8 data bits, 1 stop bit, no
parity and dial (541) 484-6669.
Automated fax
retrieval system
To receive general product information, fact
sheets and product upgrade order forms
directly to your fax machine, please call our
Customer Service fax retrieval system at (800)
554-4403 or (541) 984-2490.
For technical application notes, please call our
Technical Support fax retrieval system at (541)
984-2490 and select option 2.
StandardCare
Support
If you can’t access the Internet, take advantage
of your 90 days of free telephone technical
support (from the date of your first call) at no
charge to all registered users of Symantec
software. Call (541) 465 8420.
PriorityCare and
PlatinumCare
Support
Expanded telephone support services available
to all registered customers. For complete
information, please call our automated fax
retrieval service, located in the United States,
at (800) 554-4403 or (541) 984-2490, and
request document 070, or visit our website:
www.symantec.com/techsupp/telesupp.html
Symantec Service and Support Solutions
B-19
Support for old and discontinued versions
When a new version of this software is released, registered users will
receive upgrade information in the mail. Telephone support will be
provided for the previous version for six months after the release of the
new version. Technical information may still be available through online
support.
When Symantec announces that a product will no longer be marketed or
sold, telephone support will be discontinued 60 days later. Support will
only be available for discontinued products through online services. See
the section “Technical support” for online service options.
Customer Service
Symantec’s Customer Service department can assist you with nontechnical questions. Call Customer Service to:
■
Order an upgrade.
■
Subscribe to the Symantec Support Solution of your choice.
■
Fulfill your request for product literature or demonstration disks.
■
Find out about dealers and consultants in your area.
■
Replace missing or defective CDs, disks, manuals, etc.
■
Update your product registration with address or name changes.
You can also visit Customer Service online at at our website
www.symantec.com/custserv for the latest Customer Service FAQs, to
find out the status of your order or return, or to post a query to a
Customer Service discussion group.
Worldwide Service and Support
Appendix B: Customer
Support
Symantec provides Technical Support and Customer Service worldwide.
Services vary by country and include International Partners who
represent Symantec in regions without a Symantec office. For general
information, please contact the Symantec Service and Support Office for
your region.
B-20
Symantec Service and Support Solutions
■
NORTH AMERICA
Symantec Corporation
175 W. Broadway
Eugene, OR, 97401
(800) 441-7234 (USA & Canada)
(541) 334-6054 (all other locations)
Fax: (541) 984-8020
Automated Fax Retrieval
(800) 554-4403
(541) 984-2490
■
BRAZIL
Symantec Brazil
Av. Juruce, 302 - cj 11
São Paulo - SP
04080 011
Brazil
■
+55 (11) 5561 0284
Fax: +55 (11) 5530 8869
EUROPE
Symantec Europe Ltd.
Kanaalpark 145
2321 JV Leiden
The Netherlands
+31 (71) 535 3111
Fax: +31 (71) 535 3150
Automated Fax Retrieval
+31 (71) 535 3255
■
ASIA/PACIFIC RIM
Symantec Australia Pty. Ltd. +61 (2) 9850 1000
408 Victoria Road
Fax: +61 (2) 9850 1001
Gladesville, NSW 2111
Australia
Automated Fax Retrieval
+61 (2) 9817 4550
Most International Partners provide Customer Service and Technical
Support for Symantec products in your local language. For more
information on other Symantec and International Partner locations,
please call our Technical Support automated fax retrieval service, in the
United States at +1 (541) 984-2490, choose Option 2, and request
document 1400.
Every effort has been made to ensure the accuracy of this information.
However, the information contained herein is subject to change without
notice. Symantec Corporation reserves the right for such change without
prior notice.
Returning a Drive
B-21
Returning a Drive
All other countries except USA. If your Hewlett-Packard product requires repair
or replacement, call the HPCustomer Support at the phone number listed in
”Appendix B: Customer Support” to receive instructions.
In the USA. If your Hewlett-Packard product requires repair or replacement,
follow these instructions:
Call the number listed in Appendix B: Customer Support, B-5. Make sure you are
at your system and have your drive installed when you call. Customer Support
will help you determine if your drive is defective. Provide the product type, serial
number, and date of purchase. You will be given a return authorization number.
Keep the return authorization (RA) number for future reference.
Securely repackage the product to prevent shipping damage (use the original
packaging, if possible) and mark the return authorization number on the box.
All product returns must have an accompanying return authorization number. To
ensure timely and accurate processing of your return, the number must be clearly
printed on the outside of the box.
Use the appropriate address for your location. A traceable shipping method is
recommended. The postage, shipping, and insurance charges incurred in shipping
to Hewlett-Packard will be paid by Purchaser and all risk for the product shall
remain with Purchaser until such time as Hewlett-Packard takes receipt of the
product.
Once your product is received at Hewlett-Packard, we will ship the replacement
product. Hewlett-Packard will pay shipping charges to the Purchaser for
replacement product covered under warranty.
If the product is still under warranty, there is no charge for the replacement. If the
product is not covered under warranty, an exchange cost will be quoted when the
return authorization number is issued.
Appendix B: Customer
Support
A
access time 3-6, A-2, A-3
accessing online Help 10-2
adding graphics to inserts 7-6
adjusting a photo 10-11
Adobe Acrobat file 10-9
Adobe Acrobat Reader 10-9
Adobe Systems Web site 10-2
Advanced button 10-15
alerts
Windows 95 14-9
Allow Multiple Document Windows command 10-15
annotating
documents 13-3
application software
installing A-1
uninstalling 1-14
applications
improper operation after repair 14-18
arranging track titles 7-6
assigning drive letter 3-4–3-5
audio cable 1-12, 3-3
connecting 1-12
connector 1-12
purchasing 1-12
Audio CD Layout window 6-3
audio CDs
track-at-once mode 8-1
audio distortion 3-3, A-3
audio tracks 6-2
combined with wave files 6-7
pre-recording to wave files 6-5
recording 6-3
automatic protection of files 9-4
Auto-Protect feature
Index
Index
disabling temporarily
Windows 95 14-4, 14-12
enabling
Windows 95 14-12, 14-17
failure to load on startup
Windows 95 14-17
Auto-Protect icon
Windows 95 14-3
AutoSearch 13-2
B
backup copies
infected 14-10, 14-11, 14-18
replacing deleted infected files 14-11
black-and-white, converting to 10-9
boot order settings 3-3
boot records
bypassing scans of 14-8
unable to repair
Windows 95 14-12
booting
Auto-Protect failure to load after 14-17
from Emergency Boot Disk
irreparable master boot record 14-12
booting from CD-Writer drive 3-3
buffer size A-3
buffer underrun 3-6
bypassing boot record scans 14-8
Index-1
Index-2
C
cabinets
closing 13-10
creating 13-6
cable select 1-6, 1-15, 1-16
cables
audio 1-12, 3-3
data 1-8, 1-10, 1-12, 1-13, 1-15, 1-16
power 1-11, 1-13, 1-15, 1-16
canceling an action 10-12
capacity, CD A-3
CD Copier
changing temp directory location 8-4
disc copy option 8-4
Online Help 8-4
selecting destination drive 8-3
selecting source drive 8-3
starting 8-2
test options 8-3
types of CDs that can be copied 8-1
CD layout
about 6-3
changing song order 6-7
modifying 6-7
opening 6-8
removing songs 6-7
renaming songs 6-8
saving 6-8
CD-DA 6-1
CD-ROM drive
changing drive letter 3-4–3-5
cleaning CDs 2-4
driver files 3-4
identifying 3-4, B-4
identifying drive letter 1-16
installing application software A-1
problem reading CDs 3-4
SCSI 2 3-3
sharing data cable 1-8
CD-ROM drives
recording audio 6-4
CD-ROM XA 8-2
CDs
cannot find CD 3-4–3-5
capacity A-3
cleaning 2-4
copy prevention feature 3-3
error, cannot find CD 1-16
inserting 2-1–2-2
maintenance 2-4
multi-session 3-4
music 1-12
power loss while writing 3-5
problems inserting 2-2
purchasing 2-3
reading problem 3-4
removing 2-2
rewritable 2-2, 2-3, A-4
selecting 2-2–2-3
supported by CD-Writer drive A-4
unable to locate 3-4
write-once 2-3, 3-4, A-4
CD-Writer drive
audio cable 1-12, 3-3
booting from 3-3
changing drive letter 3-4–3-5
compatibility 1-12
compatibility problems 3-6–3-7
Customer Support B-2
data cable 1-8, 1-10, 1-15
dimensions A-4
disc data capacity A-3
grounding 1-7
hardware installation 1-2
identifying drive letter 1-16
jumper setting 1-6, 1-15, 1-16
model number B-3
not recognized 1-15, 3-4–3-5
optimizing performance 3-6, A-2
performance A-2–A-3
performance enhancement 3-6
power cable 1-11, 1-13, 1-15, 1-16
recording 1-12
returning B-21
securing 1-7, 1-13
securing in drive bay 1-7
selecting CDs 2-2–2-3
serial number 1-5, B-3
sharing IDE controller 1-8, 1-13, 1-15, 116
speakers 1-12
Index-3
control panel for HP Simple Trax 9-11
copy prevention feature 3-3
copying
audio CDs 8-1
CD Extra discs 8-2
DirectCD discs 8-2
drawers 13-6
mixed-mode CDs 8-2
photo CDs 8-2
video CDs 8-2
copying CDs
making mulitple copies 8-3
steps 8-3
copying from CD to CD 3-3
copyright notice 6-2, 8-1
Corel Family & Friends 11-10
Corel Photo House 2 11-7
Corel Print House 3 11-3
Corel Print House Magic 11-1
correcting
mistakes 10-12
cover plate,removing 1-4
creating
annotations 13-3
cabinets 13-6
drawers 13-7, 13-8
folders 13-7, 13-8
Sticky Note annotations 13-4
creating a protection list 9-3
creating audio CDs 6-4
cropping
documents 13-3
CTRL-ALT-DEL 3-5
Customer Service B-19
Customer Support, contacting B-2
customizing
Norton AntiVirus
Windows 95 14-7
customizing jewel case inserts 7-2
cycling power 3-1
Index
supported discs A-4
system requirements A-1
uninstalling 1-14
using earphones or speakers 3-3
changed files, protection of 9-13
changing song order 6-7
changing text attributes 7-6
cleaning CD-Writer drive 2-4
Clip art 10-6
closing
cabinets 13-10
Clue cards 10-3, 10-11
CMOS boot order settings 3-3
collage. See layers 10-15
compatibility A-1
MPC-2 connector 1-12
problems 3-6–3-7
compressed files
file extension 14-11
repairing
Windows 95 14-12
scanning downloaded
Windows 95 14-2
compression software 3-5
computer
identifying model B-3
locating IDE controller 1-14
mounting hardware 1-5, 1-7
processor speed A-1, A-2
removing cover 1-4
removing drive bay cover plate 1-4
replacing cover 1-13
sound board 1-12, B-4
system requirements A-1
connecting
audio cable 1-12
data cable 1-10
power cable 1-11
power cord 1-13
connector
data cable 1-8
MPC-2 1-12
power 1-11
contacting Customer Support B-2
Continue action button
Windows 95 14-10
Index-4
D
data cable 1-8, 1-12
connecting 1-10
connector 1-8
sharing 1-8, 1-13, 1-15, 1-16
troubleshooting 1-15
defining text attributes 7-5
Delete action button
Windows 95 14-10
deleting infected files
procedure
Windows 95 14-11
when and why
Windows 95 14-10
desktop publishing, preparing photo for 10-9
Device Manager B-3
digital audio extraction 6-4
dimensions A-4
Direct CD 3-4
DirectCD 5-2
Online Help 5-4
starting 5-2
DirectCD discs
about formatting CD-RW disc 5-2
adding data 5-3
ejecting 5-3
formatting 5-2
disabling
virus protection
Windows 95 14-4, 14-12
disc data capacity A-3
disc labels
printing 7-8
disconnecting, power cord 1-3
displaying
grids 7-4
track numbers 7-7
track times 7-7
distortion
audio 3-3
video 3-4
documents
annotating 13-3
cropping 13-3
faxing 13-5
filing 13-9
naming 13-9
printing 13-6
scanning 13-9
viewing 13-3
drawers
copying into cabinets 13-6
creating 13-7
customizing 13-7
drive bay 1-4, A-2
installing the CD-Writer drive 1-7
removing cover plate 1-4
drive letter
changing 3-4–3-5
identifying 1-16
driver files
CD-ROM drive 3-4
drives, scanning
Windows 95 14-6
E
earphones 3-3
Easy-CD Audio
Online Help 6-9
starting 6-1
wizard 6-2
EasyPhoto Organizer. See photo organizer
effects. see Effects in online Help
eject button 2-1, 2-2
ejecting DirectCD discs 5-3
electrical grounding 1-7
email 3-6
Emergency Boot Disk
booting from
irreparable master boot record 14-12
failure to boot from 14-18
enabling virus protection
Windows 95 14-12, 14-17
environmental specifications A-4
EPS file format 10-9
erasing files on CDs 5-4
error logs tab in HP Simple Trax 9-14
Index-5
Windows 95 14-6
unable to repair boot record
Windows 95 14-13
virus definitions update disk B-17
folders
creating 13-7
customizing 13-7
scanning individual
Windows 95 14-6
formatting DirectCD discs 5-2
FTP site B-18
G
F
FAQs B-18
fax mode 3-6
faxing 13-5
FIFO, single versus dual 1-14
file extensions
infected files 14-11
file formats
sending to 10-9
files
automatic protection 9-4
changed, protection of 9-13
filters 9-10
protected versions of 9-8
protection history 9-8
protection of 9-2
retrieving 9-6
scanning individual
Windows 95 14-6
filing
documents 13-9
Find Device Automatically option
Windows 95 14-15
finding in HP Simple Trax 9-9
firmware version B-3
fitting tracks on a page 7-7
fixing a photo 10-11
floppy disks
scanning
galleries 10-6
Get Photo button 10-5
GIF file format 10-9
grounding the CD-Writer drive 1-7
guided activities 10-3
H
half-height drive bay 1-4
hard drive
access time 3-6, A-2
compression software 3-5
Maxtor brand 3-6
speed A-2
storage requirements A-2
transfer rate A-2
hardware installation 1-2
Help
CD Copier 8-4
DirectCD 5-4
Easy-CD Audio 6-9
jewel case inserts 7-8
help. See online Help
high-pressure air 2-4
history of protection for a file 9-8
HP Simple Trax
control panel 9-11
Index
error message
buffer underrun 3-6
cannot find CD 1-16, 3-4–3-5
invalid media 3-3
unable to read 3-4
error rate A-3
Exclude action button
Windows 95 14-10
expanding power connector 1-11
exploring advanced features 10-14, 10-15
Export button 10-9
exporting a photo.See also Sending a photo
10-9
Index-6
error logs tab 9-14
protecting files 9-2
protection list 9-3
retrieving protected files 9-6
schedule setup tab 9-13
scheduling a protection session 9-4
selection tab 9-12
humidity specifications A-4
I
I/O address 3-7
IDE controller 1-8, A-2
adding B-4
locating 1-2, 1-14
resource conflicts 3-7
settings B-4
sound board 1-8, 1-14
identifying drive letter 1-16
indexed color 10-9
infected files
types of file extensions 14-11
unable to repair
Windows 95 14-11–14-13
Inoculate action button
Windows 95 14-10
inoculation changes, expected vs. unexpected
Windows 95 14-10
inserting a CD 2-1–2-2
inserting objects 7-6
Install Assistant A-1
data cable 1-8
IDE controller 1-8
jumper setting 1-6
printout 1-6, 1-8
installing
computer cover 1-13
master/slave jumber 1-6
Norton AntiVirus for Windows 95
system requirements 14-3
software programs, disabling Auto-Protect 14-4
updated virus definitions
Windows 95 14-16
installing application software A-1
installing hardware 1-2
Intelligent Updater
Windows 95 14-16
Internet
obtaining LiveUpdates
Windows 95 14-14
Symantec World Wide Web site B-17–B18
intro tabs 10-3
invalid media error 3-3
IRQ channel 1-14, 3-7
J
jewel case inserts
adding graphics 7-6
editing 7-2
editing text 7-6
graphics
OLE objects 7-6
making 7-2
Online Help 7-8
positioning 7-4
printing 7-8
rulers and grids, using 7-3
viewing 7-2
zooming 7-3
jewel case layout 7-2
Page menu 7-3
JPEG file format 10-8
jumper setting 1-6, 1-15, 1-16
L
learning PhotoDeluxe 10-2
listening to CDs 1-12
LiveUpdate button B-18
LiveUpdates
obtaining
Index-7
Windows 95 procedure 14-14–14-16
scheduling
Windows 95 14-15
updating virus protection without
Windows 95 14-16
Long Menus command 10-15
M
magnifying 10-4
mailed virus protection updates
Windows 95 14-16
maintenance 2-4
making a disc copy 8-4
making multiple copies 8-3
master boot record
Windows 95 14-12
master jumper setting 1-6, 1-15, 1-16
Maxtor brand hard drive 3-6
measuring inserts and objects 7-3
memory A-2, B-3
needed for a photo 10-3
metric screws 1-7, 1-13
mistakes 10-12
model number, locating B-3
modem, obtaining LiveUpdates
Windows 95 14-14
modifying CD layouts 6-7
More Touch Up tab 10-11
mounting hardware 1-5, 1-7
MPC-2 connector 1-12
MSCDEX version 3-4
multi-session CD 3-4
music CDs 1-12
playing 6-8
My Photos gallery 10-6
storing a photo in 10-6
N
naming documents 13-9
networks 3-6
Norton AntiVirus for Windows 95
automatic features 14-2
customizing 14-7
installing
system requirements 14-3
starting 14-4
Norton AntiVirus window
Windows 95 14-4
O
Object-order menu button 10-4
OLE objects 7-6
online Help 10-2
button locations 10-3
online help, Norton AntiVirus
Windows 95 14-5
opening CD layouts 6-8
opening Norton AntiVirus window
Windows 95 14-4
opening tray 2-1
operating system
compatible A-1
identifying B-3
operating systems
multiple installed
Windows 95 14-19
P
Pacific InterConnections, USA 1-12
paddle board B-4
Page menu 7-3
Page Setup 10-10
PDF file format. See Adobe Acrobat file
performance A-2–A-3
optimizing 3-6, A-2
Index
when unable to repair files 14-11
Index-8
photo organizer 10-4, 10-7
photo window
opening more than one 10-15
playing music CDs 6-8
positioning objects 7-4
power cable 1-11
connecting 1-11
troubleshooting 1-15, 1-16
power connector 1-11
power cord
connecting 1-13
disconnecting 1-3
power loss while writing 3-5
power management feature 3-2, 3-6
power requirements A-4
power supply 1-11
preparing a photo. see sending a photo
Print Preview 10-10
printing 10-10–10-11
disc labels 7-8
jewel case inserts 7-8
printing documents 13-6
printout, Install Assistant 1-6, 1-8
problems
solving 10-2
Problems Found dialog
Windows 95 14-9
processor speed A-1, A-2
product certification vi
product knowledgebases B-17
programs
running other 3-6
uninstalling 1-14
protecting
automatically 9-4
changed files 9-13
definition of 9-1
files 9-2
schedule for 9-4
protection list, adding files to 9-3
protection, file’s history of 9-8
purchasing
audio cable 1-12
CDs 2-3
R
rails 1-5, 1-7
RAM. See memory
reading error 3-4
reading from CD
speed A-3
recording
CD to CD 3-3
power loss during 3-5
while running other applications 3-6
recording audio tracks 6-3
recording wave files 6-4
reducing. See also magnifying, resizing 10-4
refreshing the screen 3-4, 3-5
removing
computer cover 1-4
drive bay cover plate 1-4
master/slave jumper 1-6
removing a CD 2-2
removing songs from CD layout 6-7
removing viruses
deleting infected files
Windows 95 14-11
renaming songs in CD layout 6-8
Repair action button
Windows 95 14-10
Repair Wizard
Windows 95 14-9
repairing infected files
compressed
Windows 95 14-12
Repair action button
Windows 95 14-10
unsuccessful
Windows 95 14-11–14-13
Windows NT 14-18
replacing computer cover 1-13
Rescue Disks
creating
Windows 95 14-7
resizing
text 10-14
resource conflicts 3-7
Index-9
S
Sample Photos gallery 10-6
saving a photo 10-7–10-8
saving CD layout 6-8
scanning
drives
Windows 95 14-6
individual items
Windows 95 14-6
scanning documents 13-9
scans
scheduling
Windows 95 14-6–14-7
scheduling
LiveUpdates
Windows 95 14-15
protection session 9-4
scans
Windows 95 14-6–14-7
setup tab in HP Simple Trax 9-13
screws 1-7, 1-13
searching in HP Simple Trax 9-9
securing the CD-Writer drive 1-7, 1-13
selection tab in HP Simple Trax 9-12
Send button 10-8–10-9
sending a photo 10-8
serial number 1-5, B-3
service solutions B-17–B-20
sharing data cable 1-8, 1-13, 1-15, 1-16
Simple Trax. See HP Simple Trax
size 10-10
slave jumper setting 1-6, 1-15, 1-16
snapping objects to grid 7-4
software
disabling virus protection when installing
Windows 95 14-4
uninstalling 1-14
software compression 3-5
songs
removing from CD layout 6-7
renaming 6-8
sound board 1-12, 3-3, B-4
IDE controller 1-8, 1-14
sound system 1-12
sound-muting feature 3-3
speakers 1-12, 3-3
special effects. see Effects in online Help
speed
reading from CD A-3
writing to CD A-2, A-3
Start menu, accessing Norton AntiVirus
Windows 95 14-4
starting
Norton AntiVirus
Windows 95 14-4
starting PhotoDeluxe 10-1
status bar 10-3
step-by-step tabs 10-3
Sticky Note annotations 13-4
Stop action button
Windows 95 14-10
Support Genie B-17
support solutions B-17–B-20
Symantec World Wide Web site B-17–B-18
system files
unable to repair
Windows 95 14-13
system requirements A-1
T
technical documents 10-2
technical support B-17
temp directory
changing location 8-4
temperature specifications A-4
Index
retrieving
options 9-7
protected files 9-6
returning a CD-Writer drive B-21
reverting 10-12
rewritable CDs 2-2, 2-3, 3-4, A-4
ruler option 7-4
Index-10
test options
CD Copier 8-3
text 10-14
text attributes
changing 7-6
defining 7-5
TIFF file format 10-8, 10-9
Touch Up tab 10-11
touching up a photo 10-11
tour movie 10-2
track column lists 7-7
track titles
arranging 7-6
track-at-once mode 8-1
tracks
combining with wave files 6-2
transfer rate A-2, A-3
Trash Can button 10-4
tray, opening and closing 2-1
troubleshooting 3-1–3-7, 10-2
audio cable 3-3
audio distortion 3-3
booting from CD-Writer drive 3-3
cannot find CD 1-16
compatibility problems 3-6–3-7
copying from CD to CD 3-3
Customer Support B-2
data cable 1-15
I/O address 3-7
inserting CDs 1-16, 2-2
invalid media 3-3
IRQ 3-7
not recognizing CD-Writer drive 1-15
power cable 1-15, 1-16
resource conflicts 3-7
returning your CD-Writer drive B-21
running Install Assistant 1-14
sound board 1-14
video distortion 3-4
Windows NT 14-17
writing to CD 3-6
tutorial 13-11
Type Text tool 13-4
type. See text
types of CDs that can be copied 8-1
typing text 13-4
U
uncompressing files for repair
Windows 95 14-12
Undo button 10-4, 10-12
uninstalling 1-14
updating
virus protection
Windows 95 14-2–14-3
without LiveUpdate 14-16
using the photo organizer 10-6
V
vibration specifications A-4
video card 3-4
video distortion 3-4
viewing documents 13-3
viewing jewel case inserts 7-2
viewing protected versions 9-8
virus alerts
Windows 95 14-9
Windows NT 14-9
virus definitions
installing latest 14-16
virus definitions update disk B-17
virus protection
disabling
Windows 95 14-4, 14-12
enabling
Windows 95 14-12, 14-17
keeping current
Windows 95 14-14
Norton AntiVirus features
Windows 95 14-2
updating
without LiveUpdate 14-16
user responsibilities
Windows 95 14-2–14-3
viruses
constant release of new 14-2–14-3
volume control 3-3
Index-11
wave files 3-3, 6-2
combining with audio tracks 6-2
pre-recording from audio tracks 6-5
recording 6-4
specifications 6-4
web site, Symantec B-17–B-18
Windows 95
irreparable system files 14-13
windows explorer 6-3
wizard 5-2
DirectCD 5-2
making music CDs 6-2
World Wide Web
Adobe Systems Web site 10-2
Worldwide Service and Support B-19–B-20
write-once CDs 2-3, 3-4, 3-6, A-4
writing to CD 1-12, 3-3, 3-6
power loss while writing 3-5
speed A-2, A-3
Y
Y-power cable 1-11
Z
Zoom In button 10-4
Zoom menu 10-4
Zoom Out button 10-4
Zoom tool 10-4
Index
W

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