Xerox Washer/Dryer AQM8F 49 I User manual | Manualzz
Instructions for
installation and use
This symbol reminds you to read this instruction manual.
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
Technical data
Description of the machine, 6-7
Control panel
How to run a wash cycle or a drying cycle, 8-9
Wash cycles and options, 10
AQM8F 49 I
Table of wash cycles
Wash options
Detergents and laundry, 11
Preparing the laundry
Washing recommendations
Load balancing system
Precautions and tips, 12
General safety
Opening the porthole door manually
Care and maintenance, 13
Cutting off the water and electricity supplies
Cleaning the machine
Cleaning the detergent dispenser drawer
Caring for your appliance drum
Cleaning the pump
Checking the water inlet hose
Trouble shooting, 14-15
Assistance, 16-17
! This instruction manual should be kept in a safe place for
future reference. If the washer dryer is sold, given away or
moved, please ensure the manual is kept with the machine,
so that the new owner may benefit from the advice
contained within it.
! Read these instructions carefully: they contain vital
information relating to the safe installation and operation of
the appliance.
! Inside the pack containing this manual, you will also find
the guarantee and all the details necessary for installation.
Unpacking and levelling
1. Once you have removed all the packaging from the
washer dryer, make sure it has not been damaged during
If it has been damaged, contact the retailer and do not
proceed any further with the installation process.
2. Remove the 4 protective
screws (used during
transportation) and the
corresponding spacer,
located on the rear part of
the appliance (see figure).
3. Close off the holes using the plastic plugs supplied in the
4. Keep all the parts in a safe place; they will be needed
again if the washer dryer is moved to another location, to
prevent the inside of the appliance being damaged.
! Packaging materials should not be used as toys for
1. Place the washer dryer on a flat sturdy floor, without
resting it up against walls or cabinets.
2. If the floor is uneven, the
front feet of the machine
may be adjusted until
it reaches a horizontal
position (the angle of
inclination must not exceed
2 degrees).
! If the appliance is levelled correctly, it will be more stable
and much less likely to cause vibrations and noise while it
is operating, particularly during the spin cycle.
! If it is placed on carpet or a rug, adjust the feet in such a
way as to allow a sufficient ventilation space underneath
the washer dryer.
Connecting the electricity and water
Connecting the water inlet hose
! Before connecting the inlet hose to the water supply, run
the water until it is perfectly clear.
1. Connect the inlet hose
to the machine by screwing
it onto the cold water inlet
of the appliance, which is
situated on the top righthand side of the rear part of
the appliance (see figure).
2. Connect the inlet hose
by screwing it to a cold
water tap using a 3/4 gas
threaded connection (see
3. Make sure that the hose is not folded over or bent.
! The water pressure at the tap must fall within the values
indicated in the Technical data table (see page 5).
! If the inlet hose is not long enough, contact a specialised
shop or an authorised technician.
! Never use second-hand or old inlet hoses; use the
products supplied with the machine.
Connecting the drain hose
65 - 100 cm
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
• the supply voltage is included within the values indicated on the Technical Data Plate fixed on the machine;
Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from the
The drain hose may
be connected to an
under-sink trap. Before
connecting the drain
hose from the machine
ensure that any blanks
or removable ends have
been taken off the spigot.
If it is placed over the
edge of a basin or sink
be sure the free end of
the hose should not be
! We advise against the use of hose extensions; in case
of absolute need, the extension must have the same
diameter as the original hose and must not exceed 150
cm in length.
Ensure that if the drain hose is pushed into a standpipe,
that the end does not go down more than 15cms (6
inches). If the hose is pushed down too far, this may
cause the machine to self -syphon ie. continuously
empty as it is filling.
Electric connection
Before plugging the appliance into the mains socket,
make sure that:
• the socket is compatible with the washing machine’s plug.
If this is not the case, replace the socket or the plug.
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate use.
Before using the appliance please read the instructions
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must not
be used until a replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or the
colour that is embossed in words on the base of the plug.
Replacements can be obtained directly from your nearest
Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug
and you should wish to re-route the mains cable through
partitions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere rewireable plug
bearing the BSI mark of approval.
the mains cable is wired directly into a 13 amp cable outlet,
controlled by a switch, (in compliance with BS 5733) which
is accessible without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make
the pins unusable so that it cannot be accidentally inserted
into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Green & Yellow Earth
• the socket is earthed and in compliance with the applicable law;
• the socket is able to sustain the appliance’s maximum power load indicated in the Technical details
table (see page 5);
As the colours of the wires in the lead may not correspond
with the coloured markings identifying the terminals in your
plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or coloured Red.
Connect Blue wire to terminal marked N or coloured Black.
If a 13 amp plug (BS 1363) is used it must be fitted with a
13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt regarding the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance with
the following code:
13 ampere fuse
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the plug
body and dispose of it as described above.
! The washing machine should not be installed in an outdoor
environment, not even where the area is sheltered, because
it may be very dangerous to leave it exposed to damp, rain
and thunderstorms.
! When the washer dryer is installed, the mains socket must
be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or
dangerously compressed.
! The power supply cable must only be replaced by an
authorised serviceman.
Warning! The company denies all liability if and when these
norms are not respected.
Technical data
AQM8F 49 I
width 59.5 cm
height 85 cm
depth 64.5 cm
from 1 to 8 kg for the wash programme
from 1 to 6 kg for the drying programme
please refer to the technical data plate
fixed to the machine
Water connections
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 62 litres
Spin speed
up to 1400 rotations per minute
Energy rated
Wash: programme
; temperature 60°C;
using a load of 8 kg.
Drying: first drying cycle performed with
2 kg load, by selecting the “L1” dryness level.;
the second drying cycle performed with
6 kg load, by selecting the “L4” dryness level.
according to
EN 50229
This appliance conforms to the following
EC Directives:
- 2004/108/EC (Electromagnetic Compatibility)
- 2006/95/EC (Low Voltage)
- 2002/96/EC
Description of the machine
Always use the handle to
open the porthole door (see
The detergent dispenser
drawer is located inside
the machine and can be
accessed by opening the
For more information on
detergent measures, please
refer to the chapter entitled
“Detergents and laundry”.
1. pre-wash compartment:
use powder detergent.
2. main wash compartment:
use powder or liquid
detergent. If using the
latter type of detergent, we
recommend it is poured into
the drawer immediately before
you start the washer dryer.
washing additives compartment: for fabric softener
or liquid additives. We recommend that the maximum
level indicated by the grille is not exceeded, and that
concentrated fabric softeners are diluted.
Standby mode
This washer dryer, in compliance with new energy saving
regulations, is fitted with an automatic standby system
which is enabled after about 30 minutes if no activity is
detected. Press the ON-OFF
button briefly and wait for
the machine to start up again.
Control panel
DURATION display
Button with
indicator light
buttons with
indicator lights
indicator light
buttons with
indicator lights
button with indicator
with indicator light
indicator light
Button with
ON/OFF indicator light: press this briefly
to switch the machine on or off. The green indicator light
indicates that the machine is switched on. To switch off
the washer dryer during the wash cycle, press and hold
the button for approximately 3 seconds; if the button is
pressed briefly or accidentally the machine will not switch
off. If the machine is switched off during a wash cycle, this
wash cycle will be cancelled.
WASH CYCLE SELECTOR knob: may be turned in
either direction. To select the most suitable wash cycle,
please refer to the “Table of wash cycles”.
The knob will not move during the wash cycle.
button: press to modify or exclude
the temperature setting; the value selected will appear on
the display above (see “Running a wash cycle”).
DRY button
: press to decrease or exclude drying; the
selected drying level or time will appear on the display (see
“How to run a wash cycle or a drying cycle”).
button: press to set a DELAY TIMER
for the selected wash cycle; the set delay time will appear
on the display above (see “Running a wash cycle”).
OPTION buttons with indicator lights: press to select the
available options. The indicator light corresponding to the
selected option will remain lit (see “Running a wash cycle”).
START/PAUSE button with indicator light: when the green
indicator light flashes slowly, press the button to start a
wash cycle. Once the cycle has begun the indicator light
will remain lit in a fixed manner. To pause the wash cycle,
press the button again; the indicator light will flash in an
orange colour. If the “Door locked”
indicator light is
switched off, the door may be opened. To start the wash
cycle from the point at which it was interrupted, press the
button again.
indicator light: indicates that the
porthole door is locked. To open the door, pause the wash
cycle (see “Running a wash cycle”).
button with indicator light: to activate
or deactivate the CHILD LOCK, press and hold the button
for approximately 2 seconds. when the indicator light
is illuminated, the control panel is locked. This means it
is possible to prevent wash cycles from being modified
accidentally, especially where there are children in the
ECO indicator light: the
icon lights up when, after
altering the washing parameters, an energy saving of
at least 10% is made. Furthermore, before the machine
enters “Standby” mode, the icon will light up for a few
seconds; when the machine is switched off the estimated
energy saving will be around the 80% mark.
WASH CYCLE PHASE icons: these illuminate to indicate
the progress of the wash cycle (Wash
– Rinse
– Drain
The text
lights up when the cycle is complete.
Running a wash cycle
WARNING: before you use the washer dryer for the first
time, run a wash cycle with detergent and no laundry, using
the 90° cottons cycle without pre-wash.
All the indicator lights will illuminate for 1 second; the
indicator light corresponding to the
button will then
remain lit in a fixed manner and the START/PAUSE
indicator light will flash slowly.
2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed the
maximum load value indicated in the table of wash
cycles on the following page.
detergent dispenser drawer and pour the detergent into
the relevant compartments as described in “Description
of the machine”.
SELECTOR KNOB right or left, until you have selected
the desired wash cycle. A temperature and spin speed
is set for each wash cycle; these may be adjusted.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
buttons on the control panel:
Modify the temperature.
The machine automatically displays the maximum
temperature values set for the selected cycle, or the
most recently-used settings if they are compatible with
the selected cycle. The temperature can be decreased
by pressing the
button, until the cold wash “
setting is reached. If these buttons are pressed again,
the maximum values are restored.
! Exception: if the “Cotton” programme is selected, the
temperature can be increased up to a value of 90°C.
Setting the drying cycle
The first time the button is pressed, the machine will
automatically select the maximum drying cycle which is
compatible with the selected wash cycle. Subsequent
presses will decrease the drying level and then the
drying time, until the cycle is excluded completely (
If these buttons are pressed again, the maximum values
are restored.
Two types of drying may be selected:
A - Based on a set time period: between 20’ and 180’.
B - Based on the how damp the clothes are once they
have been dried:
Iron dry “L1”: slightly damp clothes, easy to iron.
Hanger dry “L2”: ideal for clothes which do not need to be
dried fully.
Cupboard dry “L3”: suitable for laundry which can be put
back in a cupboard without being ironed.
Extra dry “L4”: suitable for garments which need to be
dried completely, such as sponges and bathrobes.
If your laundry load to be washed and dried is much
greater than the maximum stated load (see adjacent
table), perform the wash cycle, and when the cycle
is complete, divide the garments into groups and put
some of them back in the drum. At this point, follow the
instructions provided for a “Drying only” cycle. Repeat
this procedure for the remainder of the load.
N.B: a cooling-down period is always added to the end
of each drying cycle.
Drying only
Use the cycle selector knob to select a drying cycle
( - - ) in accordance with the type of fabric. The
desired drying level or time may also be set using the
DRYING button
Press the button until you have reached the desired
delay time. During the setting process, the delay time is
shown on the display and the
symbol flashes.
After selecting a DELAY TIMER time, the fixed
symbol and the cycle duration will appear on the display.
Press the button once to display the selected delay
time. To remove the DELAY TIMER option, press the
button until the display shows the text OFF; the
symbol will disappear.
! Once the START/PAUSE button has been pressed, the
time delay may only be decreased.
Modify the cycle settings.
Press the OPTION buttons to customise the wash cycle
in accordance with your own requirements.
• Press the button to activate the option; the
corresponding indicator light will switch on.
• Press the button again to disable the option; the
indicator light will switch off.
! If the selected option is not compatible with the
selected wash cycle, this incompatibility will be signalled
by the flashing of the indicator light and a sound alert (3
beeps); the option will not be activated.
! If the selected option is not compatible with another
option that has been selected previously, the indicator
light corresponding to the first option selected will
flash and only the second option will be activated; the
indicator light corresponding to the button will remain lit
in a constant manner.
button. The corresponding indicator light remains lit in
a fixed manner and the porthole door locks (the
DOOR LOCKED indicator light illuminates). The icons
corresponding to the wash cycle phases will light up
during the cycle to indicate which phase is currently in
progress. To change a wash cycle once it has already
started, pause the washer dryer by pressing the START/
PAUSE button; then select the desired cycle and press
the START/PAUSE button again. To open the door
during a wash cycle, press the START/PAUSE button;
indicator light is switched off
you may open the door. Press the START/PAUSE button
again to restart the wash cycle from the point at which it
was interrupted.
8. THE END OF THE WASH CYCLE. This is indicated
by the illuminated text END. The porthole door may be
opened immediately. If the START/PAUSE indicator light
is flashing, press the button to end the cycle. Open the
door, unload the laundry and switch off the machine.
! If you wish to cancel a cycle which has already begun,
press and hold the
button until the cycle stops and the
machine switches off.
Wash cycles and options
Table of wash cycles
Detergent and additives Max.
Max. temp.
speed Drying
Fabric load duration
softener (kg)
Icon Description of the wash cycle
(Max. 90°C)
Cotton (1): heavily soiled whites and resistant colours.
Cotton (2): heavily soiled whites and delicate colours.
Coloured Cotton (3)
Special wash cycles
* Steam Refresh (see next page).
Baby: heavily soiled delicate colours
Mix 30': to refresh lightly soiled garments quickly (not suitable for wool, silk and clothes which require washing by hand)
Durable Synthetics
Silk: for garments in silk and viscose, lingerie.
Wool: for wool, cashmere, etc.
Drying cycles
Wash & dry
Cotton dry
Synthetics dry
Wool dry
Partials cycles
(*) The duration of the wash cycles can be checked on the display.
Cottons wash cycles
Cottons with pre-wash
(Add detergent to the relevant compartment).
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors such as
water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.
(*) Note: 10 minutes after the START, the machine will recalculate the time remaining until the end of the wash cycle on the basis of the load inside it; this
value will then be shown on the display.
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 50229: set wash cycle
with a temperature of 60°C.
2) Long wash cycle for cottons: set wash cycle
with a temperature of 40°C.
3) Short wash cycle for cottons: set wash cycle
with a temperature of 40°C.
Wash options
Steam Hygiene
This option enhances washing performance by generating
steam during the wash cycle that eliminates any bacteria
from fibres while treating them at the same time. Place the
laundry in the drum, choose a compatible programme and
select option “ “.
! The steam generated during washer dryer operation may
cause the porthole door to become hazy.
! It cannot be used in conjunction with ,
, ,
Slow Spin
Press this button to reduce the spin speed.
! It cannot be used in conjunction with , ,
Eco Option
The Eco Wash function saves energy by not heating the
water used to wash your laundry – an advantage both to
the environment and to your energy bill. Instead, intensified
wash action and water optimisation ensure great wash
results in the same average time of a standard cycle.
For the best washing results we recommend the usage of a
liquid detergent.
, , , ,
! It cannot be used in conjunction with
Time Saver
If you select this option, the wash cycle duration will be
reduced by 30%-50%, depending on the selected cycle,
thereby guaranteeing simultaneous water and energy
saving. Use this cycle for lightly soiled garments.
, , , , , ,
! It cannot be used in conjunction with
Detergents and laundry
The type and quantity of detergent required depend on
the type of fabric you are washing (cotton, wool, silk,
etc.), as well as its colour, the washing temperature, the
level of soiling and the hardness of the water in the area.
Measuring out the detergent carefully will avoid wastage
and help to protect the environment: although they are
biodegradable, detergents still contain ingredients which
alter the balance of nature.
We recommend the following:
• use powder detergents for white cotton garments and
• use liquid detergents for delicate cotton garments and
for all low-temperature wash cycles.
• use gentle liquid detergents for wool and silk garments.
The detergent should be poured into the relevant compartment
- or the dispenser placed directly inside the drum - before the
wash cycle begins. In the latter case, it will not be possible to
select the Cottons with pre-wash cycle.
! Do not use hand washing detergents because these
create too much foam.
Preparing the laundry
• Shake out the garments before loading them into the
• Divide the laundry according fabric type (symbol on the
washing instruction label) and colour, making sure you
separate the coloured garments from the white ones;
• Empty all pockets and check the buttons;
• Do not exceed the values listed in the “Table of wash cycles”,
which refer to the weight of the laundry when dry.
How much does your laundry weigh?
1 sheet
1 pillowcase
1 tablecloth
1 bathrobe
1 towel
1 pair of jeans
1 shirt
400-500 g
150-200 g
400-500 g
900-1200 g
150-250 g
400-500 g
150-200 g
Washing recommendations
* Steam Refresh
This programme refreshes garments by removing bad
odours and relaxing the fibres (1.5 kg, roughly 3 items).
Insert dry items only (that are not dirty) and select
“. The garments will be damp once the
programme “
cycle is completed, so we recommend hanging them to
“ programme makes ironing easier.
dry. The “
Moreover, with the “Steam Perfume” laundry balls, your
favourite perfume can be added to your laundry. Place a
few drops of perfume on the sponge contained inside the
laundry ball, close it and insert it into the drum together
with the laundry. Then launch the specific programme “
“. At the end of the cycle, garments will be relaxed and
! Not recommended for wool or silk garments.
! Do not add too much perfume to the sponge in order to
avoid it dripping.
! Do not add softeners or detergents.
Baby: use the special “Baby” wash cycle to remove
the remove the soiling typically caused by babies, while
removing all traces of detergent from nappies in order to
prevent the delicate skin of babies from suffering allergic
reactions. The cycle has been designed to reduce the
amount of bacteria by using a greater quantity of water
and optimising the effect of special disinfecting additives
added to the detergent. At the end of the wash cycle, the
machine will slowly rotate the drum; to end the cycle press
the START/PAUSE button.
wash cycle to wash all silk
Silk: use the special “Silk”
garments. We recommend the use of special detergent
which has been designed to wash delicate clothes.
wash cycle. Fold curtains and
Curtains: use the “Silk”
place them in a pillow case or mesh bag.
Wool: Hotpoint is the only washer dryer brand to have
been awarded the prestigious Woolmark Platinum Care
endorsement (M.0508) by the Woolmark Company, which
means that all woollen garments may be washed in the
washer dryer, even those which state “hand wash only”
on the label. The “Wool” wash cycle can be used
to wash all woollen garments in the washer dryer while
guaranteeing optimum performance.
was designed to wash and dry lightly
Wash & Dry
soiled garments quickly. This cycle may be used to wash
and dry a laundry load of up to 1 kg in just 60 minutes.
To achieve optimum results, use liquid detergent and pretreat cuffs, collars and stains.
Load balancing system
Before every spin cycle, to avoid excessive vibrations
before every spin and to distribute the load in a uniform
manner, the drum rotates continuously at a speed which
is slightly greater than the washing rotation speed. If,
after several attempts, the load is not balanced correctly,
the machine spins at a reduced spin speed. If the load is
excessively unbalanced, the washer dryer performs the
distribution process instead of spinning. To encourage
improved load distribution and balance, we recommend
small and large garments are mixed in the load.
This function interrupts the wash programme, and the
washing is left to soak in water before the appliance is
(Silk) and
It is automatically activated with programme
helps to prevent the formation of creases.
To complete the cycle press the START/PAUSE button.
Precautions and tips
! The machine was designed and constructed in
accordance with international safety regulations. The
following information is provided for safety reasons and
must therefore be read carefully.
• Do not use the appliance to dry foam rubber or similar elastomers.
• Make sure that the water tap is turned on during the drying cycles.
General safety
• This appliance was designed for domestic use only.
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do
not play with the appliance.
- Do not dry unwashed items in the tumble dryer.
- Items that have been soiled with substances such
as cooking oil, acetone, alcohol, petrol, kerosene,
spot removers, turpentine, waxes and wax removers
should be washed in hot water with an extra amount of
detergent before being dried in the tumble dryer.
- Items such as foam rubber (latex foam), shower caps,
waterproof textiles, rubber backed articles and clothes
or pillows fitted with foam rubber pads should not be
dried in the tumble dryer.
- Fabric softeners, or similar products, should be used
as specified by the fabric softener instructions.
- The final part of a tumble dryer cycle occurs without
heat (cool down cycle) to ensure that the items are left
at a temperature that ensures that the items will not be
WARNING: Never stop a tumble dryer before the end of
the drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
• Do not touch the machine when barefoot or with wet or
damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
• Do not touch the drained water as it may reach
extremely high temperatures.
• Never force the porthole door. This could damage the
safety lock mechanism designed to prevent accidental
• If the appliance breaks down, do not under any
circumstances access the internal mechanisms in an
attempt to repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• If it must be moved, proceed with the help of two or
three people and handle it with the utmost care. Never
try to do this alone, because the appliance is very heavy.
• Before loading laundry into the washer dryer, make sure
the drum is empty.
• During the drying phase, the door tends to get quite hot.
• Do not use the appliance to dry clothes that have been washed with flammable solvents (e.g. trichlorethylene).
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC relating to Waste
Electrical and Electronic Equipment (WEEE) states
that household appliances should not be disposed of
using the normal solid urban waste cycle. Exhausted
appliances should be collected separately in order to
optimise the cost of re-using and recycling the materials
inside the machine, while preventing potential damage
to the atmosphere and to public health. The crossed-out
dustbin is marked on all products to remind the owner
of their obligations regarding separated waste collection.
For more information relating to the correct disposal of
household appliances, owners should contact their local
authorities or appliance dealer.
Opening the porthole door manually
In the event that it is not possible to open the porthole door
due to a powercut, and if you wish to remove the laundry,
proceed as follows:
1. remove the plug from the
electrical socket.
2. make sure the water level
inside the machine is lower
than the door opening; if
it is not, remove excess
water using the drain hose,
collecting it in a bucket as
indicated in the figure.
3. remove the cover panel
on the lower front part of
the washing machine (see
4. pull outwards using the
tab as indicated in the figure,
until the plastic tie-rod is freed
from its stop position; pull
downwards until you hear a
“click”, which indicates that
the door is now unlocked.
5. open the door; if this is
still not possible repeat the
6. reposition the panel,
making sure the hooks are
securely in place before you
push it onto the appliance.
Care and maintenance
Cutting off the water and electricity
• Turn off the water tap after every wash cycle. This will
limit wear on the hydraulic system in the machine and
help to prevent leaks.
• Unplug the appliance when cleaning it and during all
maintenance work.
Cleaning the machine
The outer parts and rubber components of the appliance
can be cleaned using a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
Cleaning the detergent dispenser
To remove the drawer, press
lever (1) and pull the drawer
outwards (2) (see figure).
Wash it under running water;
this procedure should be
repeated frequently.
To access the pre-chamber:
1. take off the cover panel on the front of the machine by
first pressing it in the centre and then pushing downwards
on both sides until you can remove it (see figures);
2. position a container so that
it will collect the water which
flows out (approximately 1.5 l)
(see figure);
3. unscrew the lid by rotating
it in an anti-clockwise
direction (see figure);
4. clean the inside thoroughly;
5. screw the lid back on;
6. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
Caring for your appliance drum
Checking the water inlet hose
• Always leave the door ajar to prevent unpleasant odours
from forming.
Check the inlet hose at least once a year. If there are any
cracks, it should be replaced immediately: during the wash
cycles, water pressure is very strong and a cracked hose
could easily split open.
Cleaning the pump
The washer dryer is fitted with a self-cleaning pump which
does not require any maintenance. Sometimes, small items
(such as coins or buttons) may fall into the protective prechamber at the base of the pump.
! Make sure the wash cycle has finished and unplug the
Trouble shooting
Your washer dryer could occasionally fail to work. Before contacting the Technical Assistance Centre (see “Assistance”),
make sure that the problem cannot be not solved easily using the following list.
Possible causes / Solutions:
The machine does not switch on.
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.
The machine does not dry.
• Check the 2 sections above.
• The ‘DRY’ button has been pressed to exclude drying.
The clothes are too hot when the
drying cycle is finished.
• A cooling-down period is always added to the end of each drying cycle. If the
clothes appear too hot to handle leave the door open to allow to cool further
before removing from the machine.
The machine does not fill with
water or Indicator light for the first
wash cycle flashing rapidly.
The machine continuously fills with
water and continually drains away
or Water left in the drum
or Stuck on wash.
• The top of the drain hose is too low - It must be fitted at a height between 65
and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
The machine does not drain or spin
- (error lights flashing).
• The Pump filter is blocked.
• The drain hose is kinked (see “Installation”).
• New Installation - The blanking cap or spigot has not been removed if
connected under a sink.
• The drain hose or sink trap is blocked.
The machine does not spin.
• The Spin Speed is set to “
The programme takes too long.
• Programme times will vary due to water pressure, the incoming water
temperature and if the wash load goes out of balance. This will increase the
programme time accordingly (see ‘The machine wont spin properly’ below)
- (Most Common Cause!)
The Display sticks at one ‘time to
end’ for more than 1 Minute or the
Display changes the estimated ‘Time
to End’ during the programme.
• The display time is for guidance only - it is not a precise time to finish and
may vary.
The machine vibrates a lot during
the spin cycle.
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but at
a lower speed.
The machine is noisy.
• There will always be some motor, pump and drum noise during spin.
The door is not closed properly.
The ON/OFF button has not been pressed.
The START/PAUSE button has not been pressed.
The water tap has not been turned on to allow water to flow into the machine.
The ‘DELAY TIMER’ has been selected.
The ‘CHILD LOCK’ is activated (see ‘The machine just ‘beeps’ when a
programme or option is selected’ below).
The water inlet hose is kinked.
The water inlet hose is not connected to the water supply.
The water pressure is too low.
The water tap has not been turned on to allow water to flow into the machine.
There is no water supply to the house.
The inlet valve filter is blocked.
The START/PAUSE button has not been pressed.
” position.
The machine wont spin properly.
• Out of Balance detected when attempting to go into a spin cycle - If this
happens the machine will continue to try to repeat the distribution of the load
required before the machine will go into higher spin speeds - This will increase
the programme time accordingly. This is a safety feature to prevent damage.
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,
etc). - Try the programme again using a different load.
The machine leaks from the
• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the tap
on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.
The machine leaks (other than
• The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill
hose is missing the rubber washer.
• The drain hose is not fixed in properly.
The Phase in Progress indicator
lights flash rapidly at the same
time as the ON/OFF indicator light.
• Switch off the machine and unplug it, wait for approximately 1 minute and then
switch back on again. If the problem persists contact Technical Assistance
The machine smells.
• The machine requires a service wash. Run a 90 degree wash cycle with
detergent and no laundry.
The machine door cannot be
• The door will not open until the door lock indicator light goes out shortly after
the program has finished.
• If there is no power to the machine you need to perform the manual unlocking
procedure (see Precautions & Tips).
Door Seal damaged at the bottom.
• The door seal has drainage holes at the bottom - This is normal.
The water level is too low when
the machine is washing.
• The water level is correct if it can be seen at the bottom of the door.
The word ‘dON’ appears
intermittently in the display
window and the drum slowly turns.
• To exit, switch machine off, then press and hold ‘ON/OFF’ and ‘START/PAUSE’
buttons simultaneously for 3 seconds.
The machine just ‘beeps’ when a
programme or option is selected
(Child Lock Symbol is lit).
• Deactivate the Child Lock feature by pressing and holding in the ‘CHILD
LOCK’ button for 2 seconds.
Clothes are coming out too wet on
‘Steam Refresh’ cycle.
• Only dry items are to be used for this program. The program refreshes
garments by removing bad odours and relaxing the fibres, also making items
easier to iron if required.
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.
After completing the programme,
or before starting a programme,
the machine has turned itself off
(no lights).
• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate
the machine, it can then either be switched off or a new programme selected.
• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).
Normally, if your machine successfully completes the cycle, there is unlikely to
be anything wrong!
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown
repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective
because of either workmanship or materials, we will, at our discretion, either repair or replace the
appliance at no cost to you.
This guarantee is subject to the following conditions:
The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not authorised by us.
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
Replacement of any consumable item or accessory . These include but are not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There
will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply
call our registration line on 08448 24 24 24 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint
Service Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or,
where necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will
replace your machine or, if you prefer, give you your money back.
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working life than
us - the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts
guarantee you must register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right
to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts
12/2010 - Xerox Fabriano
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