Aeg HK973500FB User Manual
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AEG HK973500FB is a versatile and feature-rich hob that offers precise control over your cooking. With its touch controls, you can easily select the desired power level for each cooking zone. The hob also boasts a range of safety features, including a child lock and a residual heat indicator, which warns you when the cooking zones are still hot after use. Additionally, the hob is designed for easy cleaning, with its smooth glass surface and dishwasher-safe parts.
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HK973500FB USER MANUAL EN User Manual Hob 2 www.aeg.com CONTENTS 1. SAFETY INFORMATION............................................................................................. 3 2. CONDITIONS OF USE................................................................................................ 4 3. SAFETY INSTRUCTIONS.............................................................................................5 4. INSTALLATION............................................................................................................7 5. PRODUCT DESCRIPTION...........................................................................................9 6. DAILY USE.................................................................................................................. 11 7. HINTS AND TIPS........................................................................................................14 8. CARE AND CLEANING.............................................................................................15 9. TROUBLESHOOTING............................................................................................... 16 10. TECHNICAL DATA..................................................................................................18 11. ENERGY EFFICIENCY............................................................................................. 19 12. WARRANTY .............................................................................................................20 IMPORTANT INFORMATION THAT MAY IMPACT YOUR MANUFACTURER'S WARRANTY Adherence to the directions for use in this manual is extremely important for health and safety. Failure to strictly adhere to the requirements in this manual may result in personal injury, property damage and affect your ability to make a claim under the AEG manufacturer’s warranty provided with your product. Products must be used, installed and operated in accordance with this manual. You may not be able to claim on the AEG manufacturer’s warranty in the event that your product fault is due to failure to adhere to this manual. FOR PERFECT RESULTS Thank you for choosing this AEG product. We have created it to give you impeccable performance for many years, with innovative technologies that help make life simpler features you might not find on ordinary appliances. Please spend a few minutes reading to get the very best from it. Visit our website for: Get usage advice, brochures, trouble shooter, service information: www.aeg.com Register your product for better service: www.registeraeg.com CUSTOMER CARE AND SERVICE Always use original spare parts. When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number. The information can be found on the rating plate. Warning / Caution-Safety information General information and tips Environmental information ENGLISH 3 Subject to change without notice. 1. SAFETY INFORMATION Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damages that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference. 1.1 Children and vulnerable people safety • • • • • • • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Do not let children play with the appliance. Keep all packaging away from children and dispose of it appropriately. Keep children and pets away from the appliance when it operates or when it cools down. Accessible parts are hot. If the appliance has a child safety device, this should be activated. Children shall not carry out cleaning and user maintenance of the appliance without supervision. Children aged 3 years and under must be kept away from this appliance when it is in operation at all times. 1.2 General Safety • WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised. 4 www.aeg.com • • • • • • • • • • • Do not operate the appliance by means of an external timer or separate remote-control system. WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket. CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously. WARNING: Danger of fire: Do not store items on the cooking surfaces. Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot. Do not use a steam cleaner to clean the appliance. After use, switch off the hob element by its control and do not rely on the pan detector. If the glass ceramic surface / glass surface is cracked, switch off the appliance to avoid the possibility of electric shock. If the supply cord is damaged, it must be replaced by the manufacturer, an authorized Service or similarly qualified persons in order to avoid a hazard. WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents. 2. CONDITIONS OF USE This appliance is intended to be used in household and similar applications such as: • Farm houses • By clients in serviced apartments, holiday apartments and other residential type environments. ENGLISH 5 3. SAFETY INSTRUCTIONS 3.1 Installation WARNING! Only a qualified person must install this appliance. • Remove all the packaging. • Do not install or use a damaged appliance. • Follow the installation instruction supplied with the appliance. • Keep the minimum distance from the other appliances and units. • Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear. • Seal the cut surfaces with a sealant to prevent moisture to cause swelling. • Protect the bottom of the appliance from steam and moisture. • Do not install the appliance adjacent to a door or under a window. This prevents hot cookware to fall from the appliance when the door or the window is opened. • If the appliance is installed above drawers make sure that the space, between the bottom of the appliance and the upper drawer, is sufficient for air circulation. • The bottom of the appliance can get hot. Make sure to install a noncombustible separation panel under the appliance to prevent access to the bottom. • Make sure that the ventilation space of 2 mm, between the worktop and the front of the below unit, is free. The warranty does not cover damages caused by the lack of an adequate ventilation space. 3.2 Electrical Connection WARNING! Risk of fire and electrical shock. • All electrical connections should be made by a qualified electrician. • The appliance must be earthed. • Before carrying out any operation make sure that the appliance is disconnected from the power supply. • Make sure that the electrical information on the rating plate agrees with the power supply. If not, contact an electrician. • Make sure the appliance is installed correctly. Loose and incorrect electricity mains cable or plug (if applicable) can make the terminal become too hot. • Use the correct electricity mains cable. • Do not let the electricity mains cable tangle. • Make sure that a shock protection is installed. • Use the strain relief clamp on the cable. • Make sure the mains cable or plug (if applicable) does not touch the hot appliance or hot cookware, when you connect the appliance to the near sockets • Do not use multi-plug adapters and extension cables. • Make sure not to cause damage to the mains plug (if applicable) or to the mains cable. Contact our Authorised Service Centre or an electrician to change a damaged mains cable. • The shock protection of live and insulated parts must be fastened in such a way that it cannot be removed without tools. • Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation. • If the mains socket is loose, do not connect the mains plug. • Do not pull the mains cable to disconnect the appliance. Always pull the mains plug. • Use only correct isolation devices: line protecting cut-outs, fuses (screw type fuses removed from the holder), earth leakage trips and contactors. • The electrical installation must have an isolation device which lets you disconnect the appliance from the mains at all poles. The isolation device must have a contact opening width of minimum 3 mm. 6 www.aeg.com 3.3 Use WARNING! Risk of injury, burns and electrical shock. • Remove all the packaging, labelling and protective film (if applicable) before first use. • Use this appliance in a household environment. • Do not change the specification of this appliance. • Make sure that the ventilation openings are not blocked. • Do not let the appliance stay unattended during operation. • Set the cooking zone to “off” after each use. • Do not rely on the pan detector. • Do not put cutlery or saucepan lids on the cooking zones. They can become hot. • Do not operate the appliance with wet hands or when it has contact with water. • Do not use the appliance as a work surface or as a storage surface. • If the surface of the appliance is cracked, disconnect immediately the appliance from the power supply. This to prevent an electrical shock. • Users with a pacemaker must keep a distance of minimum 30 cm from the induction cooking zones when the appliance is in operation. • When you place food into hot oil, it may splash. WARNING! Risk of fire and explosion • Fats and oil when heated can release flammable vapours. Keep flames or heated objects away from fats and oils when you cook with them. • The vapours that very hot oil releases can cause spontaneous combustion. • Used oil, that can contain food remnants, can cause fire at a lower temperature than oil used for the first time. • Do not put flammable products or items that are wet with flammable products in, near or on the appliance. WARNING! Risk of damage to the appliance. • Do not keep hot cookware on the control panel. • Do not put a hot pan cover on the glass surface of the hob. • Do not let cookware to boil dry. • Be careful not to let objects or cookware fall on the appliance. The surface can be damaged. • Do not activate the cooking zones with empty cookware or without cookware. • Do not put aluminium foil on the appliance. • Cookware made of cast iron, aluminium or with a damaged bottom can cause scratches on the glass / glass ceramic. Always lift these objects up when you have to move them on the cooking surface. • This appliance is for cooking purposes only. It must not be used for other purposes, for example room heating. 3.4 Care and cleaning • Clean regularly the appliance to prevent the deterioration of the surface material. • Deactivate the appliance and let it cool down before you clean it. • Disconnect the appliance from the electrical supply before maintenance. • Do not use water spray and steam to clean the appliance. • Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use any abrasive products, abrasive cleaning pads, solvents or metal objects. 3.5 Disposal WARNING! Risk of injury or suffocation. • Contact your municipal authority for information on how to discard the appliance correctly. • Disconnect the appliance from the mains supply. ENGLISH • Cut off the mains electrical cable close to the appliance and dispose of it. 7 • Use original spare parts only. 3.6 Service • To repair the appliance contact an Authorised Service Centre. 4. INSTALLATION WARNING! Refer to Safety chapters. 4.1 Before the installation Before you install the hob, write down the information bellow from the rating plate. The rating plate is on the bottom of the hob. Serial number ........................... 4.2 Built-in hobs Only use the built-in hobs after you assemble the hob into correct built-in units and work surfaces that align to the standards. 4.3 Connection cable • The hob is supplied with a connection cable. 4.5 Assembly min. 500mm min. 50mm min. 2mm • To replace the damaged mains cable use the following (or higher) mains cable type: H05V2V2-F T min 90°C. Speak to your local Service Centre. 4.4 Attaching the seal 1. Clean the worktop around the cut out area. 2. Attach the supplied seal stripe to the lower edge of the hob along the outer edge of the glass ceramic. Do not extend it. Make sure that the ends of the seal stripe are located in the middle of one side of the hob. 3. Add some mm when you cut the seal stripe to the length. 4. Push the two ends of seal stripe together. 8 www.aeg.com min. 2 mm min. 2 mm A B < 20 mm B > 20 mm min 30 mm min. 500 mm A 12 mm 28 mm 38 mm A B 57 mm 41 mm 31 mm min. 500 mm A 12 mm 28 mm 38 mm B 57 mm 41 mm 31 mm min. 38 mm min. 2 mm R 5 mm min. 55mm 380+1 mm 880 +1 mm min. 12 mm min. 2 mm 9 ENGLISH 55 ±1mm 65±1mm 490±1mm 5. PRODUCT DESCRIPTION 5.1 Cooking surface layout 1 1 1 1 Induction cooking zone 2 Control panel 2 5.2 Control panel layout 1 2 10 9 3 5 4 8 7 6 To see the control panel activate the appliance with . Use the sensor fields to operate the appliance. The displays, indicators and sounds tell which functions operate. 10 www.aeg.com Sensor Function field STOP+GO To activate and deactivate the function. - Heat setting display To show the heat setting. - Timer indicators of cooking To show for which zone you set the time. zones - Timer display 1 2 3 4 Comment To show the time in minutes. 5 Lock / The Child Safety De- To lock / unlock the control panel. vice 6 - To select the cooking zone. - To increase or decrease the time. ON / OFF To activate and deactivate the hob. Control bar To set a heat setting. Power function To activate and deactivate the function. / 7 8 9 - 10 5.3 Heat setting displays Display Description The cooking zone is deactivated. The cooking zone operates. - STOP+GO function operates. Automatic Heat Up function operates. Power function operates. + digit There is a malfunction. / OptiHeat Control (3 step Residual heat indicator): continue cooking / keep warm / residual heat. / Lock / The Child Safety Device function operates. Incorrect or too small cookware or no cookware on the cooking zone. Automatic Switch Off function operates. ENGLISH 5.4 OptiHeat Control (3 step Residual heat indicator) WARNING! / / There is a risk of burns from residual heat. The indicator shows the level of the residual heat. 11 The induction cooking zones make the heat necessary for cooking process directly in the bottom of the cookware. The glass ceramic is heated by the heat of the cookware. 6. DAILY USE The relation between the heat setting and the time after which the hob deactivates: WARNING! Refer to Safety chapters. 6.1 Activating and deactivating Heat setting Touch for 1 second to activate or deactivate the hob. The control panel comes on after you activate the hob and goes off after you deactivate the hob. When the hob is deactivated you can see only field. sensor 6.2 Automatic Switch Off The function deactivates the hob automatically if: • all cooking zones are deactivated, • you do not set the heat setting after you activate the hob, • you spill something or put something on the control panel for more than 10 seconds (a pan, a cloth, etc.). An acoustic signal sounds and the hob deactivates. Remove the object or clean the control panel. • the hob gets too hot (e.g. when a saucepan boils dry). Let the cooking zone cool down before you use the hob again. • you use incorrect cookware. The comes on and the cooking symbol zone deactivates automatically after 2 minutes. • you do not deactivate a cooking zone or change the heat setting. After some time deactivates. comes on and the hob ,1-3 The hob deactivates after 6 hours 4-7 5 hours 8-9 4 hours 10 - 14 1.5 hour 6.3 The heat setting To set or change the heat setting: Touch the control bar at the correct heat setting or move your finger along the control bar until you reach the correct heat setting. 6.4 Using the cooking zones Put the cookware on the cross / square which is on the surface that you cook. Cover the cross / square fully. Induction cooking zones adapt to the dimension of the bottom of the cookware automatically. You can cook with the 12 www.aeg.com large cookware on two cooking zones at the same time. 6.5 Automatic Heat Up To see the remaining time: set the Activate this function to get a desired heat setting in a shorter time. When it is on, the zone operates on the highest setting in the beginning and then continues to cook at the desired heating setting. To activate the function for a cooking zone: touch ( comes on). Immediately touch a desired heat comes on. To deactivate the function: change the heat setting. 6.6 Power function This function makes more power available to the induction cooking zones. The function can be activated for the induction cooking zone only for a limited period of time. After this time the induction cooking zone automatically sets back to the highest heat setting. Refer to “Technical data” chapter. To activate the function for a cooking zone: touch . comes on. To deactivate the function: change the heat setting. 6.7 Timer Count Down Timer You can use this function to set how long the cooking zone should operate for a single cooking session. First set the heat setting for the cooking zone then set the function. To set the cooking zone: touch again and again until the indicator of a necessary cooking zone comes on. To activate the function: touch the timer to set the time (00 - 99 cooking zone with . The indicator of the cooking zone starts to flash quickly. The display shows the remaining time. To change the time: set the cooking zone with . Touch or . To deactivate the function: set the To activate the function the cooking zone must be cold. setting. After 5 seconds minutes). When the indicator of the cooking zone starts to flash slowly the time counts down. of cooking zone with and touch . The remaining time counts back to 00. The indicator of the cooking zone goes out. When the time comes to an end, the sound operates and 00 flashes. The cooking zone deactivates. To stop the sound: touch . CountUp Timer (The count up timer) You can use this function to monitor how long the cooking zone operates. To set the cooking zone: touch again and again until the indicator of a necessary cooking zone comes on. To activate the function: touch of the timer. comes on. When the indicator of the cooking zone starts to flash slowly the time counts up. The display switches between counted time (minutes). and To see how long the cooking zone operates: set the cooking zone with . The indicator of the cooking zone starts to flash quickly. The display shows how long the zone operates. To deactivate the function: set the cooking zone with and touch or . The indicator of the cooking zone goes out. Minute Minder You can use this function as a Minute Minder when the hob is activated and the cooking zones do not operate. The heat setting display shows . ENGLISH To activate the function: touch . To deactivate the function: activate the Touch or of the timer to set the time. When the time comes to an end, the sound operates and 00 flashes. hob with To stop the sound: touch To override the function for only one . for 4 seconds. Deactivate the hob with comes on. . This function sets all cooking zones that operate to the lowest heat setting. When the function operates, you cannot change the heat setting. The function does not stop the timer functions. . To deactivate the function: touch . The previous heat setting comes on. 6.9 Lock You can lock the control panel while cooking zones operate. It prevents an accidental change of the heat setting. deactivate the hob with operates again. for 3 Deactivate the hob. Touch seconds. The display comes on and goes out. Touch for 3 seconds. • - the sounds are off - the sounds are on • To confirm your selection wait until the hob deactivates automatically. To activate the function: touch . comes on for 4 seconds. The Timer stays on. • • • • When you deactivate the hob, you also deactivate this function. 6.10 The Child Safety Device This function prevents an accidental operation of the hob. To activate the function: activate the Touch . Do not set the heat setting. for 4 seconds. Deactivate the hob with comes on. . or comes on. Touch of the timer to choose one of the following: When the function is set to hear the sounds only when: To deactivate the function: touch . The previous heat setting comes on. the function 6.11 OffSound Control (Deactivating and activating the sounds) Set the heat setting first. hob with . comes on. Touch for 4 seconds. Set the heat setting in 10 seconds. You can operate the hob. When you 6.8 STOP+GO To activate the function: touch comes on. Touch . Do not set the heat setting. cooking time: activate the hob with The function has no effect on the operation of the cooking zones. 13 you can you touch Minute Minder comes down Count Down Timer comes down you put something on the control panel. 6.12 Power management • Cooking zones are grouped according to the location and number of the phases in the hob. See the illustration. • Each phase has a maximum electricity loading of 3700 W. • The function divides the power between cooking zones connected to the same phase. • The function activates when the total electricity loading of the cooking zones connected to a single phase exceeds 3700 W. 14 www.aeg.com • The function decreases the power to the other cooking zones connected to the same phase. • The heat setting display of the reduced zones alternates between the chosen heat setting and the reduced heat setting. After some time the heat setting display of the reduced zones stays on the reduced heat setting. 7. HINTS AND TIPS WARNING! Refer to Safety chapters. 7.1 Cookware For induction cooking zones a strong electro-magnetic field creates the heat in the cookware very quickly. Use the induction cooking zones with correct cookware. Cookware material • correct: cast iron, steel, enamelled steel, stainless steel, the bottom made of multi-layer (with correct mark from a manufacturer). • not correct: aluminium, copper, brass, glass, ceramic, porcelain. Cookware is correct for an induction hob if: • some water boils very quickly on a zone set to the highest heat setting. • a magnet pulls on to the bottom of the cookware. The bottom of the cookware must be as thick and flat as possible. Cookware dimensions Induction cooking zones adapt to the dimension of the bottom of the cookware automatically to some limit. The cooking zone efficiency is related to the diameter of the cookware. The cookware with a smaller diameter than the minimum receives only a part of the power generated by the cooking zone. Refer to “Technical data” chapter. 7.2 The noises during operation If you can hear: • crack noise: cookware is made of different materials (sandwich construction). • whistle sound: you use the cooking zone with high power level and the cookware is made of different materials (sandwich construction). • humming: you use high power level. • clicking: electric switching occurs. • hissing, buzzing: the fan operates. The noises are normal and do not refer to hob malfunction. 7.3 Öko Timer (Eco Timer) To save energy, the heater of the cooking zone deactivates before the count down timer sounds. The difference in the operation time depends on the heat setting level and the length of the cooking operation. 7.4 Examples of cooking applications The relation between the heat setting and the cooking zone consumption of power is not linear. When you increase the heat setting, it is not proportional to the increase of the cooking zone consumption of power. It means that the cooking zone with the medium heat setting uses less than a half of its power. ENGLISH 15 The data in the table is for guidance only. Heat setting Use to: Time (min) Hints Keep cooked food warm. as necessary Put a lid on the cookware. 1-3 Hollandaise sauce, melt: butter, chocolate, gelatine. 5 - 25 Mix from time to time. 1-3 Solidify: fluffy omelettes, baked eggs. 10 - 40 Cook with a lid on. 3-5 Simmer rice and milkbased dishes, heating up readycooked meals. 25 - 50 Add the minimum twice as much liquid as rice, mix milk dishes part procedure through. 5-7 Steam vegetables, fish, meat. 20 - 45 Add some tablespoons of liquid. 7-9 Steam potatoes. 20 - 60 Use max. ¼ l water for 750 g of potatoes. 7-9 Cook larger quantities of food, 60 - 150 stews and soups. Up to 3 l liquid plus ingredients. 9 - 12 Gentle fry: escalope, veal cordon bleu, cutlets, rissoles, sausages, liver, roux, eggs, pancakes, doughnuts. as necessary Turn halfway through. 12 - 13 Heavy fry, hash browns, loin steaks, steaks. 5 - 15 Turn halfway through. 14 Boil water, cook pasta, sear meat (goulash, pot roast), deep-fry chips. -1 Boil large quantities of water. Power function is activated. 8. CARE AND CLEANING WARNING! Refer to Safety chapters. • Use a special cleaner applicable for the surface of the hob. • Use a special scraper for the glass. 8.1 General information 8.2 Cleaning the hob • Clean the hob after each use. • Always use cookware with clean bottom. • Scratches or dark stains on the surface have no effect on how the hob operates. • Remove immediately: melted plastic, plastic foil, sugar and food with sugar. If not, the dirt can cause damage to the hob. Take care to avoid burns. Put the special scraper on the glass 16 www.aeg.com surface at an acute angle and move the blade on the surface. • Remove when the hob is sufficiently cool: limescale rings, water rings, fat stains, shiny metallic discoloration. Clean the hob with a moist cloth and non-abrasive detergent. After cleaning, wipe the hob dry with a soft cloth. • Remove shiny metallic discoloration: use a solution of water with vinegar and clean the glass surface with a moist cloth. 9. TROUBLESHOOTING WARNING! Refer to Safety chapters. 9.1 What to do if... Problem Possible cause You cannot activate or oper- The hob is not connected to ate the hob. an electrical supply or it is connected incorrectly. The fuse is blown. Remedy Check if the hob is correctly connected to the electrical supply. Refer to the connection diagram. Make sure that the fuse is the cause of the malfunction. If the fuse is blown again and again, contact a qualified electrician. Activate the hob again and set the heat setting in less than 10 seconds. You touched 2 or more sensor fields at the same time. Touch only one sensor field. STOP+GO function operates. Refer to "Daily use" chapter. There is water or fat stains on the control panel. Clean the control panel. An acoustic signal sounds You put something on one and the hob deactivates. or more sensor fields. An acoustic signal sounds when the hob is deactivated. Remove the object from the sensor fields. The hob deactivates. Remove the object from the sensor field. You put something on the sensor field Residual heat indicator does not come on. . The zone is not hot because If the zone operated suffiit operated only for a short ciently long to be hot, speak time. to an Authorised Service Centre. ENGLISH 17 Problem Possible cause Remedy Automatic Heat Up function does not operate. The zone is hot. Let the zone become sufficiently cool. The highest heat setting is set. The highest heat setting has the same power as the function. The heat setting changes between two levels. Power management function Refer to "Daily use" chapter. operates. The sensor fields become hot. The cookware is too large or Put large cookware on the you put it too near to the rear zones if possible. controls. There is no signal when you touch the panel sensor fields. The signals are deactivated. Activate the signals. Refer to "Daily use" chapter. comes on. Automatic Switch Off operates. Deactivate the hob and activate it again. comes on. The Child Safety Device or the Lock function operates. Refer to "Daily use" chapter. comes on. There is no cookware on the zone. Put cookware on the zone. The cookware is incorrect. Use the correct cookware. Refer to “Hints and tips” chapter. The diameter of the bottom of the cookware is too small for the zone. Use cookware with correct dimensions. Refer to “Technical data” chapter. The cookware does not cover the cross / square. Cover the cross / square fully. There is an error in the hob. Disconnect the hob from the electrical supply for some time. Disconnect the fuse from the electrical system of the house. Connect it again. and a number come on. If comes on again, speak to an Authorised Service Centre. comes on. The electrical connection is Speak to a qualified electriincorrect. The supply voltage cian to check the installation. is out of range. 18 www.aeg.com Problem Possible cause Remedy comes on. There is an error in the hob because a cookware boiled dry. Automatic Switch Off and the overheating protection for the zones operate. Deactivate the hob. Remove the hot cookware. After approximately 30 seconds, activate the zone again. If the cookware was the problem, the error message goes out. Residual heat indicator can stay on. Let the cookware become sufficiently cool. Check if your cookware is compatible with the hob. Refer to “Hints and tips” chapter. comes on. The cooling fan is blocked. Check if objects block the comes on cooling fan. If again, speak to an Authorised Service Centre. comes on. The electrical connection is incorrect. The hob is connected only to one phase. 9.2 If you cannot find a solution... If you cannot find a solution to the problem yourself, contact your dealer or an Authorised Service Centre. Give the data from the rating plate. Give also three digit letter code for the glass ceramic (it is in the corner of the glass Speak to a qualified electrician to check the installation. Refer to the connection diagram. surface) and an error message that comes on. Make sure, you operated the hob correctly. If not the servicing by a service technician or dealer will not be free of charge, also during the warranty period. The instructions about the Service Centre and conditions of guarantee are in the guarantee booklet. 10. TECHNICAL DATA 10.1 Rating plate Model HK973500FB Typ 60 GCD E2 AU Induction 6.9 kW Ser.Nr. ................. AEG PNC 949 595 266 01 220 - 240 V 50 - 60 Hz Made in Germany 6.9 kW ENGLISH 19 10.2 Cooking zones specification Cooking zone Nominal power Power function (maximum heat [W] setting) [W] Power function Cookware diammaximum dura- eter [mm] tion [min] Left rear 2300 3200 10 125 - 210 Middle rear 2300 3200 10 125 - 210 Right rear 2300 3200 10 125 - 210 The power of the cooking zones can be different in some small range from the data in the table. It changes with the material and dimensions of the cookware. For optimal cooking results use cookware not larger than the diameter in the table. 11. ENERGY EFFICIENCY 11.1 Product information according to EU 66/2014 Model identification HK973500FB Type of hob Built-In Hob Number of cooking zones 3 Heating technology Induction Diameter of circular cooking zones (Ø) Left rear Middle rear Right rear 21.0 cm 21.0 cm 21.0 cm Energy consumption per cooking zone (EC electric cooking) Left rear Middle rear Right rear 174.9 Wh / kg 172.6 Wh / kg 178.3 Wh / kg Energy consumption of the hob (EC electric hob) EN 60350-2 - Household electric cooking appliances - Part 2: Hobs - Methods for measuring performance 11.2 Energy saving You can save energy during everyday cooking if you follow below hints. • When you heat up water, use only the amount you need. 175.3 Wh / kg • If it is possible, always put the lids on the cookware. • Before you activate the cooking zone put the cookware on it. • Put the smaller cookware on the smaller cooking zones. • Put the cookware directly in the centre of the cooking zone. • Use the residual heat to keep the food warm or to melt it. 20 www.aeg.com 12. WARRANTY FOR SALES IN AUSTRALIA AND NEW ZEALAND ALL AEG BRANDED APPLIANCES This document sets out the terms and conditions of the product warranties for AEG Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should there be a manufacturing defect in your Appliance. This warranty is in addition to other rights you may have under the Australian Consumer Law. 1. In this warranty: a) ‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the Competition and Consumer Act 2010; b) ‘Appliance’ means any Electrolux product purchased by you and accompanied by this document; c) ‘ASC’ means Electrolux’s authorised serviced centres; d) ‘AEG’ is the brand controlled by Electrolux Home Products Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in respect of Appliances purchased in Australia and Electrolux (NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount Wellington, in respect of Appliances purchased in New Zealand; e) ‘Warranty Period’ means the period specified in clause 3 of this warranty; f) ‘you’ means the purchaser of the Appliance not having purchased the Appliance for re-sale, and ‘your’ has a corresponding meaning. 2. Application: This warranty only applies to new Appliances, purchased and used in Australia or New Zealand and is in addition to (and does not exclude, restrict, or modify in any way) other rights and remedies under a law to which the Appliances or services relate, including any non-excludable 3. 4. 5. 6. 7. statutory guarantees in Australia and New Zealand. Warranty Period: Subject to these terms and conditions, this warranty continues for in Australia for a period of 60 months and in New Zealand for a period of 60 months, following the date of original purchase of the Appliance. Repair or replace warranty: During the Warranty Period, Electrolux or its ASC will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Electrolux may, in its absolute discretion, choose whether the remedy offered for a valid warranty claim is repair or replacement. Electrolux or its ASC may use refurbished parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Electrolux. Travel and transportation costs: Subject to clause 7, Electrolux will bear the reasonable cost of transportation, travel and delivery of the Appliance to and from Electrolux or its ASC. Travel and transportation will be arranged by Electrolux as part of any valid warranty claim. Proof of purchase is required before you can make a claim under this warranty. Exclusions: You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. This warranty does not cover: a) light globes, batteries, filters or similar perishable parts; b) parts and Appliances not supplied by Electrolux; c) cosmetic damage which does not affect the operation of the Appliance; d) damage to the Appliance caused by: – negligence or accident; ENGLISH – misuse or abuse, including failure to properly maintain or service; – improper, negligent or faulty servicing or repair works done by anyone other than an Electrolux authorised repairer or ASC; – normal wear and tear; – power surges, electrical storm damage or incorrect power supply; – incomplete or improper installation; – incorrect, improper or inappropriate operation; – insect or vermin infestation; – failure to comply with any additional instructions supplied with the Appliance; In addition, Electrolux is not liable under this warranty if: – the Appliance has been, or Electrolux reasonably believes that the Appliance has been, used for purposes other than those for which the Appliance was intended, including where the Appliance has been used for any nondomestic purpose; – the Appliance is modified without authority from Electrolux in writing; – the Appliance’s serial number or warranty seal has been removed or defaced. 8. How to claim under this warranty: To enquire about claiming under this warranty, please follow these steps: a. carefully check the operating instructions, user manual and the terms of this warranty; 21 b. have the model and serial number of the Appliance available; c. have the proof of purchase (e.g. an invoice) available; d. telephone the numbers shown below. 9. Australia: For Appliances and services provided by Electrolux in Australia: Electrolux goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. ‘Acceptable quality’ and ‘major failure’ have the same meaning as referred to in the ACL. 10. New Zealand: For Appliances and services provided by Electrolux in New Zealand, the Appliances come with a guarantee by Electrolux pursuant to the provisions of the Consumer Guarantees Act, the Sale of Goods Act and the Fair Trading Act. Where the Appliance was purchased in New Zealand for commercial purposes the Consumer Guarantee Act does not apply. 11. Confidentiality: You accept that if you make a warranty claim, Electrolux and its agents including ASC may exchange information in relation to you to enable Electrolux to meet its obligations under this warranty. Important Notice Before calling for service, please ensure that the steps listed in clause 8 above have been followed. SERVICE AUSTRALIA aeg.com/au 22 www.aeg.com FOR SERVICE or to find the address of your nearest authorised service centre in Australia PLEASE CALL 1300 363 664 OR EMAIL [email protected] FOR SPARE PARTS or to find the address of your nearest spare parts centre in Australia PLEASE CALL 13 13 50 OR EMAIL [email protected] For the cost of a local call (Australia only) For the cost of a local call (Australia only) SERVICE NEW ZEALAND aegnewzealand.co.nz FOR SERVICE or to find the address of your nearest authorised service centre in New Zealand PLEASE CALL 0800 234 234 OR EMAIL [email protected] FOR SPARE PARTS or to find the address of your nearest spare parts centre in New Zealand PLEASE CALL 0800 10 66 20 OR EMAIL [email protected] (New Zealand only) (New Zealand only) AEG_Warr_May_17 13. ENVIRONMENTAL CONCERNS Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of * appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office. ENGLISH 23 867331464-B-172019 www.aeg.com/au
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