Samsung SM-A260F, SM-A260F/DS, SM-A260G/DS User manual
USER MANUAL SM-A260F SM-A260F/DS SM-A260G/DS English. 03/2019. Rev.1.0 www.samsung.com Table of Contents Basics 4 6 10 14 17 22 25 26 28 30 40 42 66 67 68 70 70 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Understanding the screen Notification panel Entering text Settings 72 72 Apps and features 44 46 50 53 56 57 62 64 Samsung Max Radio Clock Calculator Google apps 79 80 80 Installing or uninstalling apps Phone Contacts Messages Internet Camera Gallery Calendar 81 84 86 2 Introduction Connections 73 Wi-Fi 74 Bluetooth 76 Data saver 76 Mobile Hotspot and Tethering 77 SIM card manager (dual SIM models) 78 More connection settings Sounds and vibration Apps and notifications Display 81 Screensaver Smart Manager Lock screen and security 85 Smart Lock Accounts Table of Contents 86 87 87 88 Accessibility Google User manual System Appendix 90 Troubleshooting 3 Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. • Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. 4 Basics • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. – – It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device. – – You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen. – – To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Auto brightness switch to activate it. • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap System → About phone → Status. • Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap System → About phone → Regulatory information. Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information 5 Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging. Do the following when the device heats up: • Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. • When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models. 6 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model. • During the initial setup after purchase or when restoring data • When downloading large files • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording videos while using a navigation app • When using large amount of data for syncing with the cloud, email, or other accounts • When using a navigation app in a car while the device is placed in direct sunlight • When using the mobile hotspot and tethering feature • When using the device in areas with weak signals or no reception • When charging the battery with a damaged USB cable • When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead • When you are roaming 7 Basics Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down. • If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down. 8 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime. • Do not place the device in any areas that may overheat, such as on an electric heating mat. • Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. • Never use a damaged charger or battery. 9 Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. • Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website. 10 Basics Device layout Speaker Front camera Proximity sensor Volume key Power key Touchscreen Multipurpose jack 11 Basics Rear camera GPS antenna Flash Speaker Main antenna Earphone jack Microphone • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures. • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. 12 Basics • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device – – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touchscreen. The touchscreen may malfunction in humid conditions or when exposed to water. • Do not cover the proximity sensor area with screen accessories, such as a screen protector or stickers. Doing so may cause the sensor to malfunction. Hard keys Volume key Power key Key Power Volume Function • Press and hold to turn the device on or off. • Press to turn on or lock the screen. • Press to adjust the device volume. 13 Basics Soft buttons Back button Recents button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information. Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging. 14 Basics 1 2 Plug the small end of the charger into the multipurpose jack of the device, and plug the large end of the charger into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the smart manager feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time. • Decrease the screen brightness. 15 Basics Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. • Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current. • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. 16 Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider. ► Single SIM models: 1 2 3 4 5 17 Basics ► Dual SIM models: 1 2 3 4 5 18 Basics 1 Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 Pull out the tray gently from the tray slot. ► Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( 1 ) and the secondary SIM or USIM card on the tray 2 ( 2 ). 2 1 Tray 2 4 Tray 1 Gently press the SIM or USIM card into the tray to secure it. If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device. 19 Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 1 Nano-SIM card 2 microSD card Use only a nano-SIM card. Removing the SIM or USIM card 1 2 3 4 Insert the ejection pin into the hole next to the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. 20 Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it. Customising SIM or USIM cards Launch the Settings app, tap Connections → SIM card manager, and then select a SIM or USIM card to access the following options: • Name: Change the display name of the SIM or USIM card. • Network mode: Select a network type to use with the SIM or USIM card. Setting preferred SIM or USIM cards When two cards are activated, you can assign voice calls, messaging, and data services to specific cards. Launch the Settings app, tap Connections → SIM card manager, and then set the feature preferences for your cards in PREFERRED SIM CARD. 21 Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up. • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device, a link to the memory card’s file directory appears on the notification panel. 22 Basics 1 2 3 4 1 5 Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled. 23 Basics 3 Place a memory card on the memory card tray with the gold-coloured contacts facing downwards. Memory card tray 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device. Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Smart Manager → Storage → → Storage settings → SD card → UNMOUNT. 1 2 3 Insert the ejection pin into the hole next to the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the memory card. 24 Basics 4 Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Smart Manager → Storage → → Storage settings → SD card → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions. Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. 25 Basics Restarting the device To restart the device, press and hold the Power key, and then tap Restart. If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Power key Initial setup When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. • The initial setup procedures may vary depending on the device’s software and your region. • You can set up your device with Bixby depending on the selected device language. 1 Turn on the device. 26 Basics 2 Select your preferred device language and select . Select a language. 3 4 Activate or deactivate the mobile network and tap NEXT. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 27 Basics 5 6 7 8 Read and agree to the terms and conditions and tap AGREE. Follow the on-screen instructions to proceed the initial setup. Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later, tap Not now. Follow the on-screen instructions to proceed the initial setup. Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address. To check the list of services that can be used with your Samsung account, visit account.samsung.com. For more information on Samsung accounts, launch the Settings app and tap Accounts → Accounts → Samsung account → Help. 28 Basics Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account, you should create one. 1 2 3 Launch the Settings app and tap Accounts → Accounts → Add account → Samsung account. Tap CREATE ACCOUNT. Follow the on-screen instructions to complete creating your account. Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 2 Launch the Settings app and tap Accounts → Accounts → Add account → Samsung account. Enter your Samsung account ID and password and tap SIGN IN. If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 2 3 Launch the Settings app and tap Accounts → Accounts. Tap Samsung account → → Remove account. Enter your Samsung account password and tap CONFIRM. 29 Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. 30 Basics Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. 31 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Back button Recents button Button Home button Function Recents Home Back • Tap to open the list of recent apps. • Tap to return to the Home screen. • Tap and hold to launch the Google Assistant Go app. • Tap to return to the previous screen. Setting the navigation bar Change the order of the buttons on the navigation bar. Launch the Settings app and tap Display → Navigation bar → Button layout, and then select an option. 32 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. A widget Favourite apps Navigation bar (soft buttons) 33 Basics Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen. To return to the Home screen, swipe downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. 34 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. • Adding more apps You can add an app by dragging it to the folder. • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. 35 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen. • Home screen settings: Change the size of the grid to display more or fewer items on the Home screen and more. 36 Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected / LTE network connected (LTE-enabled models) Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level 37 Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key to turn on the screen. Locked screen 38 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN or password for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it. • Pattern: Draw a pattern with four or more dots to unlock the screen. • PIN: Enter a PIN with at least four numbers to unlock the screen. • Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None: Do not set a screen lock method. Screen capture Capture a screenshot while using the device. Press and hold the Volume Down key and the Power key simultaneously. Captured screenshots will be saved in Gallery. It is not possible to capture a screenshot while using some apps and features. 39 Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can open the notification panel, even on the locked screen. You can use the following functions on the notification panel. Quick setting buttons Launch Settings. View the notification details and perform various actions. Access the notification settings. Clear all notifications. 40 Basics Using quick setting buttons Tap quick setting buttons to activate some features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location. 41 Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, emails, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Change the keyboard settings. Enter a space. Changing the input language Tap → Languages and types → MANAGE INPUT LANGUAGES, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard Tap → Languages and types, select a language, and then select the keyboard type you want. On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. 42 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the depending on the last function that was used. • icon : Enter text by voice. Start or pause entering text by voice. • : Enter emoticons. • : Change the keyboard for one-handed operation. • : Change the keyboard settings. Copying and pasting 1 2 3 4 Tap and hold over text. Drag or to select the desired text, or tap SELECT ALL to select all text. Tap COPY or CUT. Tap and hold where the text is to be inserted and tap PASTE. 43 Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap → Settings → Auto update apps, and then select an option. Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap then select an option. 44 → Settings → Auto-update apps, and Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps and notifications → All apps → an app, and then tap ENABLE. → Disabled, select Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap ALLOW on the pop-up window to grant permissions to the app. To view your app permission settings, launch the Settings app and tap Apps and notifications → All apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps and notifications → App permissions. Select an item and tap the switches next to apps to grant permissions. If you do not grant permissions to apps, the basic features of the apps may not function properly. 45 Apps and features Phone Introduction Make or answer voice calls. Making calls 1 2 Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap Tap to open the keypad. to make a voice call. Access additional options. Create a new contact. Add the number to an existing contact. Preview the phone number. Delete a preceding character. Hide the keypad. Making calls from the locked screen On the locked screen, drag outside the circle. 46 Apps and features Making an international call 1 2 3 Tap to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap . Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message to reject a call. To create various rejection messages, launch the Phone app, tap → Settings → Quick decline messages, enter a message, and then tap . Missed calls If a call is missed, the the list of missed calls. icon appears on the status bar. Open the notification panel to view 47 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. 1 2 Launch the Phone app and tap → Settings → Block numbers. Tap , select contacts, and then tap DONE. To manually enter a number, tap Enter phone number, enter a phone number, and then tap . When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log. You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown callers switch to activate the feature. Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Extra volume: Increase the volume. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. 48 Apps and features • Mute: Turn off the microphone so that the other party cannot hear you. • Keypad: Open or close the keypad. • : End the current call. Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 2 3 Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app. Tap a caller’s image, or tap a phone number → Details. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact. 49 Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 3 Launch the Contacts app, tap , and then select a storage location. Select a storage location and tap SELECT. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 4 Tap SAVE. 50 Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. Select a storage location to import contacts from. Select a storage location to save contacts to. Tick VCF files or contacts to import and tap DONE. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts. 1 2 Launch the Settings app, tap Accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. This feature is not supported for some accounts. Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria. 51 Apps and features Tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 2 3 4 Launch the Contacts app and tap → Labels. Tap CREATE and enter a label name. Tap Add member, select contacts to add to the group, and then tap DONE. Tap SAVE. Sending a group message You can send a group message to a group’s members at the same time. Launch the Contacts app, tap → Labels, select a group, and then tap → Send message. 52 Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 2 3 Launch the Contacts app and tap the contact’s name → Details. Tap → Link contacts. Select contacts and tap LINK. Deleting contacts 1 2 Launch the Contacts app and tap → Delete. Select contacts and tap DELETE. To delete contacts one by one, open the contacts list and tap a contact’s image or tap a contact’s name → Details. Then tap → Delete. Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 53 Apps and features 2 Add recipients and enter a message. Select contacts from the contacts list. Recipient Attach files. Send the message. Enter a message. 3 Tap to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Launch the Messages app. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap To adjust the font size, spread two fingers apart or pinch on the screen. 54 . Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. 1 2 Launch the Messages app and tap → Settings → Block numbers and messages → Block numbers. Tap INBOX and select a contact. Or, tap CONTACTS, select contacts, and then tap . To manually enter a number, tap Enter number, enter a phone number. Setting the message notification You can change notification sound, display options, and more. 1 2 Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Apps and notifications → Notifications → App notifications → Messages, and then tap the switch to activate it. Deleting messages 1 2 3 4 Launch the Messages app. On the messages list, select a contact. Tap and hold a message, tap Delete messages. To delete multiple messages, tick messages you want to delete. Tap . 55 Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Access additional options. Refresh the current webpage. Open the homepage. View your bookmarks and recent browsing history. Move between pages. Open the browser's tab manager. 56 Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • On the locked screen, drag outside the circle. • Some methods may not be available depending on the region or service provider. • Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. • If photos you take appear blurry, clean the camera lens and try again. 57 Apps and features Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap to take a photo or tap to record a video. Switch between the front and rear cameras. Current mode Preview thumbnail Take a photo. Record a video. Camera settings Options for current shooting mode • To adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards or . • To capture an image from the video while recording, tap . • To change the focus while recording a video, tap where you want to focus. To use auto focus mode, tap . 58 Apps and features • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. • The maximum recording time may reduce when you record video at high resolution. Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming features are available only when using the rear camera. Using the focus and exposure features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo. This feature is available only in Auto mode. 59 Apps and features Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. Launch the Camera app. Auto mode will appear on the screen. Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 2 3 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. to switch to the front Face the front camera lens. Tap to take a photo. Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking selfportraits. You can also try various makeups on your face. 1 2 On the preview screen, tap . Select the options to apply beauty effects to your face and take a photo of yourself. • Skin: Make your skin appear brighter and clearer. • Face: Adjust the face shape and make your face appear slimmer. • Eyes: Make your eyes appear bigger. 60 Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • • : Select the length of the delay before the camera automatically takes a photo. : Activate or deactivate the flash. • : Select a filter effect to use when taking photos. • : Apply beauty effects to use when taking photos. Camera settings On the preview screen, tap shooting mode. . Some options may not be available depending on the REAR CAMERA • Picture size (rear): Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size (rear): Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. COMMON • Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the photo. • GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. • Your location may appear on your photos when you upload them to the Internet. To avoid this, deactivate the location tag setting. 61 Apps and features • Press Volume key to: Set the device to use the Volume key to control the shutter. • Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. • Reset settings: Reset the camera settings. Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album. Viewing images 1 2 Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Modify the image. Share the image with others. Rotate the image. Delete the image. 62 Apps and features Viewing videos 1 2 3 Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the Tap icon on the preview thumbnail. to play the video. Access additional options. Skip to the previous video. Tap and hold to rewind. Rotate the screen. Rewind or fast-forward by dragging the bar. Skip to the next video. Tap and hold to fast-forward. Lock the playback screen. Change screen ratio. Pause and resume playback. Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen. Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap ALBUMS, and then select an album. 63 Apps and features Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 2 3 On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete. Tap DELETE. Calendar Manage your schedule by entering upcoming events in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events in it, tap the date and tap 64 . Apps and features 2 Enter event details. Enter a title. Set the duration. Select a calendar to save the event to. Set an alarm. Enter the location. Add a note. Add more details. 3 Tap SAVE to save the event. Syncing events with your accounts 1 2 Launch the Settings app, tap Accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Calendar switch to activate it. This feature is not supported for some accounts. To add accounts to sync with, launch the Calendar app and tap → Manage calendars → Add account. Then, select an account to sync with and sign in. When an account is added, it will appear on the list. 65 Apps and features Samsung Max Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. • This feature may not be available depending on the region or service provider. • Some webpages or content may not be available when this feature is activated, depending on the service provider or the mobile network conditions. Launch the Samsung Max app. Select apps that are allowed to use the mobile data connection in the background. View the Samsung Max information you set. Access the Samsung Max settings Manage your Mobile data usage. Manage apps that are allowed to use background data. Manage your Wi-Fi data usage. 66 Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. Select the radio station you want from the stations list. Play through the speaker. Search for an available radio station. Turn the FM radio on or off. Add the current radio station to the favourites list. Enter radio station frequency manually. Fine-tune the frequency. View the list of favourites stations. View the list of available stations. Scan and save available stations automatically. Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone. Tap . Scanning radio stations Launch the Radio app. Tap SCAN, and then select a scan option. The FM radio scans and saves available stations. Select the radio station you want from the stations list. 67 Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap SNOOZE to repeat the alarm after a specified length of time. Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. 68 Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from a list. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH 1 2 3 Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER 1 2 3 Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. Tap DISMISS when the timer goes off. 69 Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto-rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD. To clear the history, tap HISTORY → CLEAR HISTORY. To calculate loans simply, tap or any loan. . You can convert various values, such as home, car, personal Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Google Go Search quickly for items on the Internet or your device. Gmail Send or receive emails via the Google Mail service. Assistant Make quick phone calls, set reminders, and receive updates on the latest news with your voice or text. 70 Apps and features Maps Go Find your location on the map, search the world map, and view location information for various places around you. Chrome Search for information and browse webpages. Files Simply browse, share, and back up files with cleaning recommendations to clear your cache and remove duplicate files. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. 71 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information. • Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information. • Data usage: Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information. • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode. 72 Settings • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot and Tethering for more information. • Mobile networks: Configure your mobile network settings. • SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager (dual SIM models) for more information. • Location: Change settings for location information permissions. • Auto turn off connections: Save battery by turning off connections such as Bluetooth or GPS when they are not being used. • More connection settings: Customise settings to control other features. Refer to More connection settings for more information. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT. • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET. • If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router. 73 Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced. • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device. • Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices 1 On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices will be listed. 2 Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals. Your device is visible to other devices while the Bluetooth settings screen is open. 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. 74 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth, and then select a device to transfer the image to. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 3 Accept the Bluetooth connection request on the other device. Unpairing Bluetooth devices 1 2 3 On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. Tap next to the device name to unpair. Tap Unpair. 75 Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allow app while Data saver on and select apps. Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices. • Configure Mobile Hotspot: Configure network settings for mobile hotspot. • Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data connection with computers or other devices via Bluetooth. • USB tethering: Use USB tethering to share the device’s mobile data connection with a computer via USB. When connected to a computer, the device is used as a wireless modem for the computer. 76 Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 2 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot, tap Configure Mobile Hotspot and select the level of security. Then, enter a password and tap SAVE. 3 4 On the other device’s screen, search for and select your device from the Wi-Fi networks list. On the connected device, use the device’s mobile data connection to access the Internet. SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. • Calls: Select a SIM or USIM card for voice calls. • Text messages: Select a SIM or USIM card for messaging. • Mobile data: Select a SIM or USIM card for data services. • Dual SIM always on: Set the device to allow incoming calls from the other SIM or USIM card during a call. When this feature is enabled, you may incur additional charges for call forwarding depending on the region or service provider. 77 Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. • VPN: Set up virtual networks (VPNs) on your device to connect to a school or company’s private network. Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 2 3 4 5 On the Settings screen, tap Connections → More connection settings → Printing → Add service. Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. 78 Settings Printing content While viewing content, such as images or documents, access the sharing options panel, tap the printer plug-in you have installed, and then follow the on-screen instructions to complete the printing. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. • Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications. • Ringtone: Change the call ringtone. • Notification sounds: Change the notification sound. • Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen. • Charging sound: Set the device to sound when it is connected to a charger. • Dialling keypad tone: Set the device to sound when you tap the buttons on the keypad. 79 Settings Apps and notifications View recently launched apps and manage the device’s apps settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps and notifications. To customise app permissions for more apps, tap Special access and select an option. Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Auto brightness: Set the device to save power by adjusting the brightness of the display automatically. • Outdoor mode: Activate outdoor mode to make the display easier to see in bright conditions. • Font size: Change the font size. • Wallpaper: Change the wallpaper settings for the Home screen and the locked screen. • Show battery percentage: Set the device to display the remaining battery life. • Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Screensaver: Set the device to launch a screensaver when the device is charging or connected to a dock. Refer to Screensaver for more information. 80 Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 2 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select Colours. To preview the selected option, tap PREVIEW. • When you tap the screen while your screensaver is displayed, the screen will turn on. • If you set the period you want to use a screensaver, tap → Set when to use and select an option. Smart Manager The smart manager feature provides an overview of the status of your device’s battery, storage, memory, and performance enhancer. You can also automatically optimise the device with a tap of your finger. Storage Memory Battery Performance enhancer 81 Settings Using the quick optimisation feature On the Settings screen, tap Smart Manager. The quick optimisation feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Managing abnormal battery usage. • Performance enhancer. Storage Check the status of the used and available memory. On the Settings screen, tap Smart Manager → Storage. • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, tap USER DATA and select a category. Then, tick items to select and tap DELETE or UNINSTALL. Memory On the Settings screen, tap Smart Manager → Memory. To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap CLEAN NOW. 82 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Smart Manager → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You may not receive notifications from some apps that use power saving mode. Maximum power saving mode In maximum power saving mode, the device decreases battery consumption by applying the dark theme and limiting the apps and features available. Network connections, except for the mobile network, will be deactivated. Tap TURN ON MAXIMUM POWER SAVING MODE, tap option switches activated, and then tap APPLY. After entering maximum power saving mode, on the Home screen, tap to use. To remove apps, tap → Edit and select an app with . and select an app To deactivate maximum power saving mode, tap → Turn off Maximum power saving mode. The estimated battery usage time may vary depending on your device settings and operating conditions. Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used. To save battery power by setting whether to optimise the battery usage for each app, tap BATTERY USAGE → → Optimise battery usage. Then, tap an app’s switch to activate it. 83 Settings Performance enhancer Enhance the device’s performance by setting apps to be put to sleep after a certain period of time of not using them. On the Settings screen, tap Smart Manager → Performance enhancer. Then, tap Enhance phone performance switch to activate it. To add app exceptions, tap → Add app exceptions to select apps that can run in the background. Lock screen and security Options Change the settings for the locked screen. On the Settings screen, tap Lock screen and security. The available options may vary depending on the screen lock method selected. • Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. • Find My Device: Activate or deactivate the Find My Device feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device. • Security update: Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. • Secure startup: Protect your device by setting it to require a screen unlock code when turning on the device. You must enter the unlock code to start the device and receive messages and notifications. 84 Settings • Encrypt SD card: Set the device to encrypt files on a memory card. If you reset your device to the factory defaults with this setting enabled, the device will not be able to read your encrypted files. Disable this setting before resetting the device. • Other security settings: Configure additional security settings. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. • Secure lock settings: Change screen lock settings for the selected lock method. • Contact information: Set the device to show contact information, such as your email address, on the locked screen. • Notifications: Set whether or not to show notifications on the locked screen and select which notifications to display. Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set. 1 2 3 On the Settings screen, tap Lock screen and security → Smart Lock. Unlock the screen using the preset screen lock method. Select an option and follow the on-screen instructions to complete the setting. 85 Settings Accounts Sync, back up, or restore your device’s data. You can also register and manage accounts, such as your Samsung account or Google account. On the Settings screen, tap Accounts. • Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. • Backup: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up data. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. The available options may vary depending on the region or service provider. • Font size: Change the font size. • Magnification: Set the device to magnify the screen and to zoom in on a specific area. • Large mouse/touchpad pointer: Enlarge the pointer when using an external mouse or touchpad. • Negative colours: Reverse the display colours to improve visibility. • Colour adjustment: Adjust the colour scheme for the screen when the device determines that you are colour blind or having difficulty reading content. • High contrast fonts: Adjust the colour and outline of fonts to increase the contrast between the text and the background. 86 Settings • Mono audio: Enable mono sound when listening to audio with one earbud. • Google subtitles (CC): Set the device to display closed captions on content supported by Google and to change the closed caption settings. • Touch and hold delay: Set the recognition time for tapping and holding the screen. • Click after pointer stops: Set the device to select an item automatically when you place the mouse pointer over the item. • End call with Power button: Change the method of ending calls. • Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. • Accessibility shortcut: Set the device to activate Voice Assistant or Samsung universal switch when you press and hold the Volume Up key and the Volume Down key simultaneously for more than 3 seconds. Google Configure settings for some features provided by Google. On the Settings screen, tap Google. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. 87 Settings System Customise your device’s system settings or reset the device. On the Settings screen, tap System. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Access and alter the settings to control how the device displays the time and date. If the battery remains fully discharged, the time and date is reset. • Report diagnostic info to Samsung: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • Reset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings. You can also set the device to restart at a preset time for device optimisation. • Software update: Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. • About phone: Access your device’s information. Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap System → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. 2 Select a language to add. 88 Settings 3 To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list. If an app does not support the default language, the next supported language in the list will be used. 89 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device. • PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. • PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. • PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. Your device displays network or service error messages • When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly. • You cannot access some options without a subscription. For more information, contact your service provider. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. 90 Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again. Forcing restart If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Resetting the device If the methods above do not solve your problem, perform a factory data reset. Launch the Settings app and tap System → Reset → Factory data reset → RESET → DELETE ALL. Before performing the factory data reset, remember to make backup copies of all important data stored in the device. 91 Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again. • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery icon is empty Your battery is low. Charge the battery. 92 Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet. • The battery is consumable and the useful charge will get shorter over time. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview • The quality of your photos may vary, depending on the surroundings and the photography techniques you use. • If you take photos in dark areas, at night, or indoors, image noise may occur or images may be out of focus. 93 Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit www.samsung.com. • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following: • Ensure that the device you wish to connect with is ready to be scanned or connected to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). • On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it. • On your device, launch the Settings app, tap System → Reset → Reset network settings → RESET SETTINGS to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. 94 Appendix A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the Smart manager or manually delete unused apps or files to free up storage space. The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen. 95 Copyright Copyright © 2019 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. • Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. • Wi-Fi®, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. • All other trademarks and copyrights are the property of their respective owners.
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