Samsung | QA65Q6FNAS | User manual | Samsung الفئة 6 من تلفزيونات QLED 4K المنحنية الذكية موديل Q6FN مع شاشة 65 بوصة (2018) User manual

Samsung الفئة 6 من تلفزيونات QLED 4K المنحنية الذكية موديل Q6FN مع شاشة 65 بوصة (2018) User manual
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com
Model__________________Serial No.__________________
To directly go to the page that provides instructions
on how to use the manual for visually impaired
users, select the Menu Learning Screen link below.
“Menu Learning Screen” Link
Contents
Quick Guides
Troubleshooting Internet Connectivity Issues
26
Connecting the Samsung Smart Remote to the TV
Using Smart Hub
Using the Ambient mode
10
Screen states related to Ambient mode
11
Changing the content and settings for Ambient mode
Using Voice Interaction
Troubleshooting Internet connectivity issues
Connecting Video Devices
28
Connecting with an HDMI cable
29
Connecting with a component cable (Only for models with
COMPONENT IN / AV IN)
30
Connecting with a composite cable (Only for models with
COMPONENT IN / AV IN)
Audio Input and Output Connections
13
Running Voice Interaction
31
Connecting with an HDMI (ARC) cable
14
Learning about Voice Command Guide
31
Connecting with a digital audio (optical) cable
15
Read Before Using Voice Interaction
31
Connecting through a wireless network
32
Connecting Bluetooth Devices
Updating the TV’s Software
16
Updating the TV’s software to the latest version
16
Updating the TV automatically
Getting Support
Connecting a Computer
32
Connecting through the HDMI port ― Screen Sharing (HDMI)
Connecting Your Mobile Device
17
Getting support through Remote Management
33
Connecting to the TV via the SmartThings app
18
Finding the contact information for service
34
Bidirectionally mirroring your TV and mobile device using the
18
Requesting service
Connections
Connection Guide
Connecting an Antenna (Aerial)
Connecting to the Internet
SmartThings app
34
Managing a Mobile Device
35
ADB (Auto Data Backup) functions (For India Only)
Switching between external devices connected to the TV
36
Changing the input signal
37
Editing the name and icon of an external device
38
Using additional functions
Connection Notes
21
Connecting to your Internet network
38
Connection notes for HDMI
23
Checking the Internet connection status
39
Connection notes for audio devices
23
Resetting Your Network
40
Connection notes for computers
23
Turning on the TV with a Mobile Device
40
Connection notes for mobile devices
23
Connecting an IP control device to the TV
24
Setting up an Internet connection over IPv6
24
Changing the name of the TV on a network
Connecting to a Network via a Mobile Dongle (For India Only)
Remote Control and Peripherals
About the Samsung Smart Remote (QLED TV)
About the Samsung Smart Remote (UHD TV)
About the Samsung Smart Remote (THE FRAME)
Connecting the Samsung Smart Remote to the TV
Controlling External Devices with the Samsung Smart Remote
- Using the Universal Remote
Using Anynet+ (HDMI-CEC)
52
Connecting an external device through Anynet+ and using
their menus
Controlling the TV with a Keyboard or Mouse
53
Connecting a USB keyboard or mouse
53
Connecting a Bluetooth keyboard or mouse
54
Using the keyboard and mouse
55
Setting up the input devices
Entering Text using the On-Screen Virtual Keyboard
57
Entering Text using the remote control's microphone and the
on-screen Virtual keyboard
Smart Features
Smart Hub
59
Displaying the Home Screen
64
Launching Smart Hub automatically
64
Launching the last used app automatically
64
Testing Smart Hub connections
64
Resetting Smart Hub
Using a Samsung account
65
Creating and managing your Samsung account
66
Signing in to a Samsung account
Using the Ambient mode
68
Screen states related to Ambient mode
69
Changing the content and settings for Ambient mode
Using the Apps Service
72
Installing and running an app
73
Managing purchased or installed apps
74
Rating apps
Using the Gallery App
Using the Universal Guide App
Using the SmartThings App
Using the e-Manual
78
Launching the e-Manual
79
Using the buttons in the e-Manual
Using the Internet
Playing pictures/video/music
81
Playing media content
Using Voice Interaction
82
Running Voice Interaction
83
Learning about Voice Command Guide
84
Read Before Using Voice Interaction
TV Viewing
Picture and Sound
Recording Programmes
Adjusting the Picture Quality
85
Recording programmes
97
Choosing a picture mode
86
Managing the schedule recording list
98
Configuring advanced picture settings
86
Viewing recorded programmes
87
Setting up a schedule recording start
Setting Up a Schedule Viewing
Setting the Viewing Environment for External Devices
99
Playing games on an optimised screen
100 Configuring game mode details
87
Setting up a schedule viewing for a channel
101
Viewing UHD videos
88
Editing a schedule viewing
101
Using HDMI black level
Using Timeshift
Buttons and functions available while recording a programme
or Timeshift
Using the Channel List
Editing channels
92
Removing registered channels
92
Editing registered channels
Creating a Personal Favourites List
93
Registering channels as favourites
93
Viewing and selecting channels on Favourites lists only
Editing a Favourites List
94
Adding channels to favourites list
94
Removing channels from a favourites list
94
Rearranging a favourites list
94
Renaming a favourites list
TV-Viewing Support Functions
95
Changing the broadcast signal
95
Scanning for available channels
95
Restricting Viewing to Specific Channels
95
Selecting the broadcasting audio option
96
Configuring advanced broadcasting settings
96
Tuning broadcast signals manually
96
Fine-tuning analogue broadcasts
Picture Support Functions
102 Changing the picture size
102 Fitting the picture to the screen
102 Adjusting the picture size and/or position
Configuring a Sound Mode and Expert Settings
103 Choosing a sound mode
103 Configuring advanced sound settings
Using the Sound Support Functions
104 Selecting speakers
104 Listening to the TV through Bluetooth devices
105 Listening to the TV through a Samsung audio device that
supports the Wi-Fi function
System and Support
Troubleshooting
Using the Time Functions and the Timers
Getting Support
106 Setting the current time
118
Getting support through Remote Management
106 Using the timers
119
Finding the contact information for service
119
Requesting service
Using the Auto Protection Time and Energy Saving Functions
107 Setting the Auto Protection Time
Diagnosing TV operational issues
107 Reducing the energy consumption of the TV
There Is a Problem with the Picture
Updating the TV’s Software
108 Updating the TV’s software to the latest version
108 Updating the TV automatically
Protecting the TV from Hacking and Malicious Code
109 Scanning the TV and connected storage for malicious code
Using Other Functions
110
Running the accessibility functions
110
Running Accessibility Shortcuts
110
Enabling voice guides for the visually impaired
111
White text on black background (high contrast)
111
Setting the screen to a black and white tone
111
Inverting the screen colour
111
Enlarging the font (for the visually impaired)
111
Learning about the remote control (for the visually impaired)
112
Learning about the TV menu
112
Listening to the TV through Bluetooth devices (for the hearing
impaired)
112
Configuring advanced system settings
113
Restoring the TV to the factory settings
Teletext Feature
114
On the Samsung Smart Remote
116
On the standard remote control
117
Typical Teletext page
120 Testing the picture
I Can't Hear the Sound Clearly
123 Testing the sound
There Is a Problem with the Broadcast
My Computer / Game Console Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
131
Before using the recording and schedule recording functions
133 Before using the timeshift function
Supported broadcasting audio options
Read Before Using Apps
Read Before Using the Internet
136 Read before setting up a wireless Internet connection
Read Before Playing Photo, Video, or Music Files
137
Limitations on use of photo, video, and music files
138 Supported external subtitles
138 Supported internal subtitles
139 Supported image formats and resolutions
139 Supported music formats and codecs
140 Video codecs supported by NU7100 model series or higher
141
Video codecs supported by NU7090 model series or lower
Read After Installing the TV
143 Picture sizes and input signals
143 Installing an anti-theft lock
Supported Resolutions for UHD Input Signals
144 If HDMI UHD Color is set to Off
144 If HDMI UHD Color is set to On
Supported Resolutions for FreeSync
Read Before Connecting a Computer (Supported Resolutions)
145 IBM
145 MAC
146 VESA DMT
147
VESA CVT
147
CTA-861
Supported Resolutions for Video Signals
148 CTA-861
149 VESA CVT
Read Before Using Bluetooth Devices
150 Restrictions on using Bluetooth
Buttons and functions available while playing multimedia
content
Licence
Accessibility Guidance
Menu Learning Screen
Using the Remote control
155 Orientation of the Samsung Smart Remote
155 Description of the Samsung Smart Remote
Using the accessibility menu
157
Accessibility Shortcuts menu
158 Step by Step instructions to run the options
160 Setting accessibility settings using Voice Interaction
Using the TV with Voice Guide on
161
Watching TV
Setting Up a Schedule Viewing
163 Cancelling a scheduled viewing
Using the Channel List
165 Creating a Personal Favourites List
Recording
167
Using the Instant and Schedule Recording options from the
programme info window
168 Changing the recording time
168 Viewing recorded programmes
168 Deleting a recorded programme
Using Smart Hub
169 Smart Hub
170 Using the Home Screen in Smart Hub
Launching the e-Manual
Using Voice Interaction
175
Running Voice Interaction
Quick Guides
You can learn quickly how to run and use the frequently used functions, such as Voice Interaction, Ambient mode,
and Smart Hub.
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press
and hold the
and
buttons simultaneously for 3 seconds or more.
"" The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"" For more information about the Samsung Smart Remote that comes with the QLED TV, refer to "About the Samsung Smart
Remote (QLED TV)".
"" For more information about the Samsung Smart Remote that comes with the UHD TV, refer to "About the Samsung Smart
Remote (UHD TV)".
"" For more information about the Samsung Smart Remote that comes with THE FRAME TV, refer to "About the Samsung
Smart Remote (THE FRAME)".
"" The Samsung Smart Remote may not be supported depending on the model or geographical area.
-7-
Using Smart Hub
Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.
Sources
TV
HDMI 1
HDMI 2
USB 1
USB 2
Connection
Guide
Universal
Remote
Source
"" The image on your TV may differ from the image above depending on the model and geographical area.
When you press the
1
button on your remote control, you can use the following functions and features.
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
"" For more information, refer to "Displaying the Home Screen".
2
Settings
When the focus is moved to the
icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
3
Source
You can select an external device connected to the TV.
"" For more information, refer to "Switching between external devices connected to the TV".
-8-
Search
4
You can search for channels, programmes, movie titles, and apps from Smart Hub.
"" To use this feature, the TV must be connected to the Internet.
5
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"" To use this feature, the TV must be connected to the Internet.
"" For more information, refer to "Using the Apps Service".
6
Ambient mode
In Ambient mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient mode, press the
press the
button. To return to the TV mode, press the
button. To shut off the TV,
button.
If you press the
button when the TV is turned off, the TV turns on in Ambient mode.
"" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode.
"" Because this function is a QLED TV-specific function, it may not be supported depending on the model.
"" For more information about the Ambient mode, refer to "Using the Ambient mode".
Universal Guide
7
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and
movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
"" For more information about the Universal Guide, refer to "Using the Universal Guide App".
"" Images may look blurry depending on the service provider's circumstances.
"" This function may not be supported depending on the model or geographical area.
Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content
such as artworks or photos or to display the content.
"" This function is supported only in THE FRAME model.
"" For more information, refer to the provided user manual.
-9-
Using the Ambient mode
Learn about the functions available in Ambient mode, which is a QLED TV-specific function.
Ambient mode
In Ambient mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient mode, press the
press the
button. To return to the TV mode, press the
button. To shut off the TV,
button.
If you press the
button when the TV is turned off, the TV turns on in Ambient mode.
"" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode.
"" Because this function is a QLED TV-specific function, it may not be supported depending on the model.
"" To activate the
and
menus, first select a content item in Ambient mode.
Screen states related to Ambient mode
●●
Ambient mode
In Ambient mode, you can set up and enjoy visual information and design. In this state, less power is
consumed and brightness is automatically adjusted by the illuminance sensor.
●●
Getting dark state
In Ambient mode, the TV screen changes automatically according to the surroundings. When the surroundings
get dark, the TV screen becomes darker. When the surroundings get bright before the TV screen turns
completely black or when the remote control or the Voice Interaction function is operated, the TV screen
returns to Ambient mode.
●●
""
You can change the auto brightness setting for Ambient mode by using
""
In this state, the TV is ready to process voice guides and voice commands.
in the Ambient mode browser screen.
Black screen state
In Ambient mode, if the surroundings get to a specific level of darkness, the TV turns soft-off. To turn the
screen back on in Ambient mode, press the
button on the remote control.
●●
""
You can change the auto brightness setting for Ambient mode by using
""
In this state, the TV cannot process voice guides and voice commands.
in the Ambient mode browser screen.
TV off state
To enter Ambient mode when the TV is turned off, press the
button on the remote control. To enter TV
mode when the TV is turned off, press the
button. In TV mode, you can watch broadcasts or enjoy the
content on the external devices connected.
- 10 -
Changing the content and settings for Ambient mode
Décor
Info
Photo
"" The image on your TV may differ from the image above depending on the model and geographical area.
When you press the
or
button in Ambient mode, the Ambient mode browser screen appears. In the Ambient
mode browser screen, you can select content and change the Ambient mode settings.
Setting up the content for Ambient mode
The Ambient mode browser screen displays content at the top and categories at the bottom. Use the left or right
directional buttons in the content list at the top to move the focus to content you want, and then press the Select
button. The selected content is played in Ambient mode.
In the future, more content that you can set up in the Ambient mode browser will be provided.
You can select the following categories and content:
●●
Décor: Provides beautiful screens.
●●
Info: Provides information such as weather, news headlines, and more.
""
●●
This function may not be supported depending on the geographical area.
Photo: Allows you to set a picture stored in your mobile device as the wallpaper of the Ambient mode screen.
You can configure special layouts with your photos.
""
To save photos from your mobile device to the TV and import them in Ambient mode, use the SmartThings app on
your mobile device.
- 11 -
Setting up the Ambient mode details
In the Ambient mode browser screen, move the focus to
, and then press the Select button. You can change the
following settings:
●●
Brightness: Adjust the screen brightness for Ambient mode.
●●
Colour Tone: Adjust the colours of the screen for Ambient mode.
●●
Auto Brightness: Change the auto brightness setting for Ambient mode.
""
When this function is set to Off, the brightness level of the TV screen is not automatically adjusted according to the
ambient light level.
""
●●
This function may not be supported depending on the model.
Ambient Off Timer: Set the time that the Ambient mode screen turns off automatically.
""
If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient mode,
press the
button on the remote control.
Changing the background colour of Ambient mode
To change the background colour of Ambient mode, move the focus to
in the Ambient mode browser screen, and
then press the Select button. You can change the background colour or pattern. Move the focus to a colour or pattern
you want, and then press the Select button.
"" Take a picture of a wall using the SmartThings app on your mobile device to set it as the background of Ambient mode.
This function may have a delay in image transmission and optimisation depending on the network conditions.
- 12 -
Using Voice Interaction
Speak into the microphone on your Samsung Smart Remote to control your TV.
"" This function may not be supported depending on the model or geographical area.
"" The supported language may differ depending on the geographical area.
Running Voice Interaction
Press and hold the
button on your Samsung Smart Remote, say a command, and then release the
button.
The TV recognises the voice command.
To view the Voice Interaction guide, press the
button once:
●●
When you press the
button for the first time, the Using Voice Interaction button appears at the bottom of
the screen. Press the Select button. The Using Voice Interaction popup window appears and a tutorial on using
Voice Interaction is shown.
●●
When you press the
button, the Enter Voice Command Guide button appears at the bottom of the screen.
Press the Select button to go to the Voice Command Guide screen.
- 13 -
Learning about Voice Command Guide
Voice Command Guide
Here are some of the things I can do for you.
"" The image on your TV may differ from the image above depending on the model and geographical area.
1 Voice Command Guide
You can learn the voice commands to use the Voice Interaction in various situations. Use the directional buttons
to move to the desired command, and then press the Select button. You can operate the TV with various voice
commands.
"" To view a tutorial on Voice Interaction, use the directional buttons to move to the bottom, and then select the View Tutorial
item.
- 14 -
Read Before Using Voice Interaction
Precautions for Voice Interaction
●●
The supported voice interaction languages and features may differ depending on the geographical area.
●●
If the language set differs from the language of your country, some features are not available.
●●
Voice Interaction is available only when the TV is connected to the Internet.
●●
Even if the TV is connected to the Internet, there may be no response due to a Voice Interaction server error.
●●
The existing functional specifications may be changed if Voice Interaction is updated.
●●
Voice Interaction is available only on TVs that support it and come with remote controls that have a
microphone.
●●
Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
●●
Searched results may not provide complete results.
●●
You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
●●
To change the current channel by saying channel names as voice commands, you must finish Set Up Your
Service Provider. If Set Up Your Service Provider is not completed, you can complete it using the following
menu.
––
Settings
General
Start Setup Try Now
●●
To use the voice text input function and Smart search function, you must consent to provisions allowing third
parties to collect and use your voice data.
●●
To use the Voice Interaction function, you must:
––
Agree to Smart Hub's Terms of Use
––
Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
––
Consent to the collection and use of personal information for the voice interaction-based service.
Requirements for using Voice Interaction
●●
The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
●●
The optimal volume for voice commands is between 75 dB and 80 dB.
- 15 -
Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings
Support
Software Update Try Now
Updating the TV’s software to the latest version
[[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
Settings
Support
Software Update
Update Now Try Now
"" Updating from the Internet requires an active Internet connection.
Updating through a USB device
Settings
Support
Software Update
Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"" To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
Settings
Support
Software Update
Auto update Try Now
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
"" This function may take a longer time if another network function is running concurrently.
"" This function requires an Internet connection.
- 16 -
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings
Support
Remote Management Try Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a
Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web.
You can also turn Remote Management on and off.
"" This function requires an Internet connection.
"" You can also start this function by pressing and holding the
button for 5 or more seconds.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●●
Diagnose your TV
●●
Adjust the TV settings for you
●●
Perform a factory reset on your TV
●●
Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
1.
Call the Samsung Contact Centre and ask for remote support.
2.
Open the menu on your TV and go to the Support section. (
3.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the technician.
4.
The technician will then access your TV.
- 17 -
Settings
Support)
Finding the contact information for service
Settings
Support
About This TV Try Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's
software version, Open Source Licence and other information you may need to get service support from a Samsung
call agent or the Samsung website.
"" You can also view information by scanning the QR code of your TV.
"" You can also start this function by pressing and holding the
press and hold the
button for 5 or more seconds. For standard remote control,
(Play) button for 5 or more seconds. Continue holding the button until the customer information
pop-up window appears.
Requesting service
Settings
Support
Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that you
encountered, and then select Request Now or Schedule Appointment
Request
Send. Your service request will
be registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
"" This function may not be supported depending on the geographical area.
"" You must agree to the terms and conditions for the service request.
"" This function requires an Internet connection.
- 18 -
Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the
Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source
Connection Guide
It guides you the way to connect various external devices such as the cable box, game console, and PC through
pictures. If you select the connection method to an external device, the information details appear.
Connection Guide
Cable Box/Disc Player
HDMI
Game Console
PC
Audio device
Mobile Device
External Storage
Accessory
"" The image on your TV may differ from the image above depending on the model and geographical area.
- 19 -
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
"" An antenna connection is not necessary if you connect a cable box or satellite box.
"" Depending on the model or geographical area.
- 20 -
Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
Settings
General
Network
Open Network Settings Try Now
Connect to an available network.
Establishing a wired Internet connection
Settings
General
Network
Open Network Settings
Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
"" Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
"" The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
- 21 -
Establishing a wireless Internet connection
Settings
General
Network
Open Network Settings
Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. The
network name (SSID) and security key are available on the wireless router's configuration screen. See the wireless
router's user manual for more information.
Wireless Connection
Select your wireless network.
Refresh
"" The image on your TV may differ from the image above depending on the model and geographical area.
"" If no wireless router is found, select Add Network at the bottom of the list and enter the network name (SSID).
"" If your wireless router has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC
button on your router within 2 minutes. The TV will connect automatically.
- 22 -
Checking the Internet connection status
Settings
General
Network
Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings
General
Network
Reset Network Try Now
Restore the network settings to the factory defaults.
Turning on the TV with a Mobile Device
Settings
General
Network
Expert Settings
Power On with Mobile
You can turn on the TV using a mobile device connected to the same network as the TV.
Connecting an IP control device to the TV
Settings
General
Network
Expert Settings
IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
"" To use this function, Power On with Mobile must be turned on.
"" Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only
if an authorised third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi
network is password protected.
"" This function may not be supported depending on the model or geographical area.
- 23 -
Setting up an Internet connection over IPv6
Configuring the IPv6 connection settings
Settings
General
Network
Expert Settings
IPv6
"" This function may not be supported depending on the model or geographical area.
Checking an Internet connection set up over IPv6
Settings
General
Network
Expert Settings
IPv6 Status
"" This function may not be supported depending on the model or geographical area.
Changing the name of the TV on a network
Settings
General
System Manager
Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
- 24 -
Connecting to a Network via a Mobile Dongle (For India Only)
Make network connection by connecting a mobile dongle to the TV.
You can make the TV to connect to a network via a mobile device by connecting a mobile dongle to the TV. Connect
the mobile dongle to the USB port that are marked as Dongle in the TV.
"" This function is not available on certain models in specific geographical areas.
"" When you use a large mobile dongle(Data Card), USB devices may not work properly due to interferences among the USB
ports, or the wireless network may not work properly due to interferences from the peripherals and surroundings. In this
case, use a USB extension cable to connect a large mobile dongle to a USB port.
"" Channel-Bound Apps is not available when you set up mobile network.
"" If you have any problems using online services, please contact your Internet service provider.
The mobile service providers and their devices that support this function are as follows:
●●
Airtel (Model No: E3276S, E3276s-920, E8231)
●●
Idea (Model No: E1732, E8231)
●●
Tata Docomo (Model No: E177, E8231)
●●
Open Dongles (Airtel, Idea, TataDocomo, Aircel, Vodafone) (Model No: E303C, E303U, E3121B, E3131B, E8221)
- 25 -
Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting Internet connectivity issues Try Now
After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your
Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If
the router is on, try turning it off and then on.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.
––
Settings
General
Network
Open Network Settings
- 26 -
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and then on.
2.
Enter the correct password if required.
IP auto setting failed
1.
Configure the settings in IP Settings.
Settings
––
General
Network
Network Status
IP Settings
2.
Make sure that the DHCP server is enabled on the router, and then unplug the router and plug it back in.
3.
Reset the router if required.
––
For wireless connection, enter the correct password if required.
Unable to connect to the network
1.
Check all IP Settings.
Settings
––
2.
General
Network
Network Status
IP Settings
After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect
it again.
––
For wireless connection, enter the correct password if required.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in IP Settings.
––
Settings
General
Network
Network Status
IP Settings
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
- 27 -
Connecting Video Devices
Make the correct video connections between your TV and your external devices.
Connecting with an HDMI cable
HDMI IN
- 28 -
Connecting with a component cable (Only for models with COMPONENT IN /
AV IN)
A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray
players, use the Component connection.
Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on
the external device by using the provided component and AV adaptors. Make sure to connect the same colour
connectors together. (blue to blue, yellow to yellow, etc.)
COMPONENT IN / AV IN
AV IN
COMPONENT IN
"" To use component equipment, connect both the component adapter (blue) and the AV adapter (yellow).
- 29 -
Connecting with a composite cable (Only for models with COMPONENT IN /
AV IN)
Through the AV connection, you can enjoy the resolution up to 576i.
Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device by using the
provided composite cable and AV adaptor. When connecting the cables, be sure to match the colours of the cables to
the colours of the ports.
COMPONENT IN / AV IN
AV IN
COMPONENT IN
"" Connect AV (composite) equipment to AV In only. Do not connect to Component In.
- 30 -
Audio Input and Output Connections
Make the correct audio connections between your TV and your external devices.
"" For more information about how to select external speakers, refer to "Selecting speakers".
Connecting with an HDMI (ARC) cable
HDMI IN
(ARC)
Connecting with a digital audio (optical) cable
DIGITAL
AUDIO OUT
(OPTICAL)
Connecting through a wireless network
You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network.
The two devices must be connected to the same network. For more information about how to connect and use a
Samsung audio device that supports the Wi-Fi function, refer to its user manual.
- 31 -
Connecting Bluetooth Devices
For more information about how to connect and use external speakers, refer to the Connection Guide (
Source
Connection Guide
Audio device
Bluetooth) and their user manuals.
"" This function may not be supported depending on the model or geographical area.
Connecting a Computer
Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's
content.
Connecting through the HDMI port ― Screen Sharing (HDMI)
HDMI IN
DVI
HDMI IN
HDMI
"" When you have connected a PC, go to
Source, and then select the PC icon from the external device icon list. For
more information about the port settings, refer to "Editing the name and icon of an external device".
- 32 -
Connecting Your Mobile Device
Connect your mobile device to the TV on the same network to control the TV with the mobile device or enjoy the
content of the mobile device on the TV.
Use the SmartThings app on your mobile device to quickly and easily connect to the TV and control its main settings.
In addition, you can remotely check and control the statuses of various devices such as Samsung smart devices,
home appliances, and speakers registered to the server.
"" Make sure that your TV supports SmartThings. You can check it with the Supported Devices menu in the SmartThings app.
"" To use the SmartThings app, you must be signed in to your Samsung account on the TV.
"" This function may not be supported depending on the TV model or mobile device.
"" The supported functions may differ depending on the version of the SmartThings app.
You can install the SmartThings app from App Store or Google Play Store.
Connecting to the TV via the SmartThings app
1.
Turn on the TV.
2.
Start the SmartThings app on your mobile device.
3.
Tap Add Device on the dashboard of the SmartThings app. Connectable TVs are searched for.
4.
From the search results, select the model of your TV.
5.
Enter the PIN number displayed on the TV screen.
Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV.
"" If your TV is not found on your mobile device, turn both of them off and on, and then try again.
"" If you have more than one TV, you can easily select the TV you want by setting different TV names at
General
System Manager
Device Name.
- 33 -
Settings
Bidirectionally mirroring your TV and mobile device using the SmartThings
app
Bidirectional mirroring refers to either outputting the same screen and sound of a mobile device on a TV or
outputting the same screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the
screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.
Start the SmartThings app on your mobile device. Tap your TV from the dashboard or device. You can use the
following functions:
●●
You can enjoy the screen and sound of the mobile device on your TV.
""
After you connect a mobile device that supports screen mirroring to your TV, you can use screen mirroring to enjoy the
screen and sound of the mobile device on your TV wirelessly and play the video, audio, or photo files currently playing
on the mobile device on your TV.
●●
You can enjoy TV screen and sound on your mobile device.
●●
You can only listen to the TV sound on your mobile device.
"" You can add a new device through the SmartThings app on your mobile phone. Please refer to the user guide in the
SmartThings app for more details.
"" This function may not be supported depending on the TV model or mobile device.
"" The supported functions may differ depending on the version of the SmartThings app.
"" If there is no TV found, try again after turning both off and on.
"" If you have multiple TVs, assign a different name to each TV in
Settings
General
System Manager
Device Name to make selection easy.
Managing a Mobile Device
Settings
●●
General
External Device Manager
Device Connection Manager Try Now
Access Notification
Set whether to display a notification when a mobile device attempts to connect to the TV.
●●
Device List
View, edit, or remove a list of mobile devices registered to the TV.
- 34 -
ADB (Auto Data Backup) functions (For India Only)
Your mobile device comes close to the TV, the ADB (Auto Data Backup) feature backs up your mobile data such
as images and videos into a pre-configured specific folder on a USB storage device or an external hard disk drive
connected to the TV. You can also transfer files from the ADB (Auto Data Backup) folder to a Samsung mobile device
over Wi-Fi Direct.
●●
Transferring data from a mobile device to the TV
Your mobile device comes close to the TV, images and videos are copied from your mobile device to a USB
storage device or an external hard disk drive connected to the TV.
●●
Transferring data from the TV to a mobile device
You can select and transfer files from the ADB (Auto Data Backup) folder on the TV to a Samsung mobile
device.
How to Use ADB (Auto Data Backup)
1 ADB (Auto Data Backup) Registration
First, register the TV using the USB Backup app, and then select a USB storage device or an external hard disk drive
connected to the TV. The ADB (Auto Data Backup) folder is automatically created on the selected storage device.
Then, select folders from your mobile device's gallery, set the password to open the ADB (Auto Data Backup) folder
on the selected storage device connected to the TV.
2 Auto File Copy
When your mobile device comes close to the TV, data are automatically copied from the selected folders on your
mobile device to the selected storage device connected to the TV.
3 Share files back from the ADB folder to a mobile device
You can also share file back from ADB folder to Samsung Mobile, by first connecting Samsung Mobile with TV over
Wi-Fi direct & then select the files to be transferred from TV, and press "Share" option to send files to connected
Mobile device.
- 35 -
Switching between external devices connected to the TV
You can switch between TV programmes and the content of external devices.
Changing the input signal
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on
the TV's screen.
On the standard remote control, press the SOURCE button.
"" To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control,
connect the device to an HDMI port on the TV, and then turn on the device. Lets you switch to the output of the device
automatically or lets you configure universal remote control for the device automatically. To configure the device for
universal remote control automatically, point the TV's remote control at the device.
"" When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media
content listed on the device.
"" This function may not be supported depending on the device and geographical area.
- 36 -
Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to Home Screen.
Universal Remote
Edit
Information
Add to Home
Sources
Source
"" The image on your TV may differ from the image above depending on the model and geographical area.
1.
Move the focus to a connected external device.
2.
Press the Up directional button. The following functions become available.
""
Available functions may differ depending on the port type.
1 Universal Remote
You can control external devices connected to the TV using the Samsung Smart Remote. To control external devices,
register them by following the instructions on the screen.
"" This function may not be supported depending on the model or geographical area.
"" For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal
Remote".
2 Edit
You can rename the input ports and change the device icons.
3 Information
You can view the detailed information about the external devices connected to the TV.
4 Add to Home
You can add the port of an external device to the Home Screen for quick switching.
- 37 -
Using additional functions
You can use the following features on the Source screen.
●●
Connection Guide: The guide to device connections
●●
Universal Remote: The function that lets you register external devices to your Samsung Smart Remote and
control them using the standard remote control.
""
This function may not be supported depending on the model or geographical area.
""
For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal
Remote".
Connection Notes
When connecting an external device, note the following.
"" The number of connectors and their names and locations may differ with the model.
"" Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors
and their names and locations may differ with the manufacturer.
Connection notes for HDMI
●●
The following types of HDMI cables are recommended:
––
High-Speed HDMI Cable
––
High-Speed HDMI Cable with Ethernet
●●
Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
●●
Using a non-certified HDMI cable may result in a blank screen or a connection error.
●●
Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
●●
This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial
cables standardised by the IEEE.
- 38 -
●●
Use a cable shorter than 10 feet (3 m) to get the best UHD contents viewing quality.
●●
Many computer graphics adaptors do not have HDMI ports, but have DVI ports instead. If your PC does not
support HDMI video out, connect your PC with an HDMI-DVI cable.
●●
For One Connect supported models, when the TV is connected to an external device such as a DVD/BD player
or a set-top box via HDMI, power sync mode will be automatically activated. In this power sync mode, the
TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by
removing HDMI cable of connected device.
Connection notes for audio devices
●●
For better audio quality, it is a good idea to use an AV receiver.
●●
If you connect an external audio device using an optical cable, the Sound Output setting is automatically
changed to the connected device. However, to make this happen, you must turn on the external audio device
before connecting the optical cable. To manually change the Sound Output setting, do one of the following:
––
Use the Quick Settings screen to change to the connected device:
Use the Select button to select Audio Out/Optical on the Sound Output menu. (
directional button
––
Settings
up
Sound Output).
Use the Settings screen to change to the connected device:
Select Audio Out/Optical on the Sound Output menu. (
Settings
Sound
Sound Output).
●●
An unusual noise coming from a connected audio device while you are using it may indicate a problem with
the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
●●
Digital audio is only available with 5.1 channel broadcasts.
- 39 -
Connection notes for computers
●●
For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported
Resolutions)".
●●
As long as file sharing is activated, unauthorised access may occur. When you do not need to access data,
disable file sharing.
●●
If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same
network.
●●
When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
Connection notes for mobile devices
●●
To use the Smart View function, the mobile device must support a sharing function such as Screen Mirroring
or Smart View. To check whether your mobile device supports the sharing function, refer to the mobile device's
user manual.
●●
To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile
device supports Wi-Fi Direct function, refer to the mobile device's user manual.
●●
The mobile device and your Smart TV must be connected to each other on the same network.
●●
The video or audio may stop intermittently, depending on network conditions.
●●
When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage
system, sharing may not be supported due to the network’s configuration, quality, or functionality, for
example, if the network has an NAS (Network-Attached Storage) device.
- 40 -
Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease
of use.
About the Samsung Smart Remote (QLED TV)
Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.
- 41 -
Button
Description
Runs Voice Interaction. Press and hold the button, say a command, and then release the
button to run Voice Interaction.
(Voice Interaction)
When you press the button, the Enter Voice Command Guide menu appears at the bottom of
the screen.
"" The supported languages and features for voice interaction may differ depending on the
geographical area.
Each time you press this button, the coloured buttons window and the virtual numeric pad
are displayed alternately.
●● Use these coloured buttons to access additional options that are specific to the feature
in use.
(Colour / Number
button)
●● Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter
numeric values. Select numbers and then select Done to enter a numeric value. Use to
change the channel, enter a PIN, enter a ZIP code, etc.
"" When you press the
button and then select TTX/MIX from the pop-up list, the TTX
menu appears. For more information, refer to "Teletext Feature".
"" If the colour button appears with a number strip on the screen, select the colour button
and then select a specific colour by using the directional pad (up/down/left/right). Use
this to access additional options that are specific to the feature in use.
(Ambient mode)
Directional pad (up/
down/left/right)
Select
In TV mode, press the button to enter Ambient mode.
If you press the button when the TV is turned off, the TV turns on in Ambient mode.
Moves the focus.
Selects or runs a focused item. When pressed while you are watching content, detailed
programme information appears.
- 42 -
Button
Description
(Return)
Press to return to the previous menu. When pressed for 1 second or more, the running
function is terminated. When pressed while you are watching a programme, the previous
channel appears.
(Smart Hub)
Press to return to the Home Screen.
(Play/pause)
When pressed, the playback controls appear. Using these controls, you can control the
media content that is playing.
VOL (Volume)
CH (Channel)
Move the button up or down to adjust the volume. To mute the sound, press the button.
When pressed for 1 second or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Channel List screen, press
the button.
Press and hold the button up or down to quickly change the channel.
"" Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.
"" The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"" To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must configure universal remote control for the device. For more information, refer to "Controlling External Devices with
the Samsung Smart Remote - Using the Universal Remote".
"" To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+),
connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMICEC)".
"" This function may not be supported depending on the model or geographical area.
- 43 -
About the Samsung Smart Remote (UHD TV)
Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV.
- 44 -
Button
Description
Runs Voice Interaction. Press and hold the button, say a command, and then release the
button to run Voice Interaction.
(Voice Interaction)
When you press the button, the Enter Voice Command Guide menu appears at the bottom of
the screen.
"" The supported languages and features for voice interaction may differ depending on the
geographical area.
When pressed, the virtual numeric pad appears on the screen so that you can enter a
numeric value using it.
(Number button)
Select numbers and then select Done to enter a numeric value. Use to change the channel,
enter a PIN, enter a ZIP code, etc.
"" When you press the
button and then select TTX/MIX from the pop-up list, the TTX
menu appears. For more information, refer to "Teletext Feature".
(Colour button)
Directional pad (up/
down/left/right)
Select
When pressed, coloured buttons appear on the screen. Use these coloured buttons to access
additional options specific to the feature you are using.
Moves the focus.
Selects or runs a focused item. When pressed while you are watching content, detailed
programme information appears.
- 45 -
Button
Description
(Return)
Press to return to the previous menu. When pressed for 1 second or more, the running
function is terminated. When pressed while you are watching a programme, the previous
channel appears.
(Smart Hub)
Press to return to the Home Screen.
(Play/pause)
When pressed, the playback controls appear. Using these controls, you can control the
media content that is playing.
VOL (Volume)
CH (Channel)
Move the button up or down to adjust the volume. To mute the sound, press the button.
When pressed for 1 second or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Channel List screen, press
the button.
Press and hold the button up or down to quickly change the channel.
"" Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.
"" The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"" To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must configure universal remote control for the device. For more information, refer to "Controlling External Devices with
the Samsung Smart Remote - Using the Universal Remote".
"" To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+),
connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMICEC)".
"" This function may not be supported depending on the model or geographical area.
- 46 -
About the Samsung Smart Remote (THE FRAME)
Learn about the buttons on the Samsung Smart Remote that comes with the THE FRAME TV.
- 47 -
Button
Description
When watching TV, press to switch to Art mode. In Art mode, press to switch to watching TV.
(POWER)
Press and hold to turn off the TV completely.
"" When the TV turns off and on again, display the last used mode.
Runs Voice Interaction. Press and hold the button, say a command, and then release the
button to run Voice Interaction.
(Voice Interaction)
When you press the button, the Enter Voice Command Guide menu appears at the bottom of
the screen.
"" The supported languages and features for voice interaction may differ depending on the
geographical area.
When pressed, the virtual numeric pad appears on the screen so that you can enter a
numeric value using it.
(Number button)
Select numbers and then select Done to enter a numeric value. Use to change the channel,
enter a PIN, enter a ZIP code, etc.
"" When you press the
button and then select TTX/MIX from the pop-up list, the TTX
menu appears. For more information, refer to "Teletext Feature".
(Colour button)
Directional pad (up/
down/left/right)
Select
When pressed, coloured buttons appear on the screen. Use these coloured buttons to access
additional options specific to the feature you are using.
"" To immediately set Colour & Brightness while enjoying Art mode, press the button.
Moves the focus.
Selects or runs a focused item. When pressed while you are watching content, detailed
programme information appears.
- 48 -
Button
Description
(Return)
Press to return to the previous menu. When pressed for 1 second or more, the running
function is terminated. When pressed while you are watching a programme, the previous
channel appears.
(Smart Hub)
Press to return to the Home Screen.
(Play/pause)
When pressed, the playback controls appear. Using these controls, you can control the
media content that is playing.
VOL (Volume)
CH (Channel)
Move the button up or down to adjust the volume. To mute the sound, press the button.
When pressed for 1 second or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Channel List screen, press
the button.
Press and hold the button up or down to quickly change the channel.
"" Use the Samsung Smart Remote less than 6 m from the TV. The usable distance may vary with the wireless environmental
conditions.
"" The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"" The Samsung Smart Remote may not be supported depending on the model or geographical area.
"" To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you
must configure universal remote control for the device. For more information, refer to "Controlling External Devices with
the Samsung Smart Remote - Using the Universal Remote".
"" To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+),
connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMICEC)".
"" This function may not be supported depending on the model or geographical area.
- 49 -
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung
Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press
and hold the
and
buttons simultaneously for 3 seconds or more.
"" The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
"" The Samsung Smart Remote may not be supported depending on the model or geographical area.
- 50 -
Controlling External Devices with the Samsung Smart Remote Using the Universal Remote
Control the TV and connected external devices with the Samsung Smart Remote.
Source
Universal Remote
You can control external devices connected to the TV using the Samsung Smart Remote. To control external devices,
register them by following the instructions on the screen.
"" This function may not be supported depending on the model or geographical area.
"" You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control
without any additional setup.
"" Certain external devices connected to the TV may not support the universal remote feature.
"" Do not place any obstacles in front of an external device. It may cause signals from the remote control to be transmitted
improperly.
"" The TV memorises both the external device and its connection port (HDMI 1, HDMI 2, etc.).
"" For models that came with One Connect, if you have difficulty in controlling external devices with the Universal Remote,
try adjusting the positions of the One Connect and the external devices.
- 51 -
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and
that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus
Settings
General
External Device Manager
Anynet+ (HDMI-CEC) Try Now
1.
Set Anynet+ (HDMI-CEC) to On.
2.
Connect an HDMI-CEC-compliant device to the TV.
3.
Turn on the connected external device. The device is automatically connected to the TV. After connection is
finished, you can access the menu of the connected device using your TV remote and control the device.
"" The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
"" Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may
not support Anynet+ (HDMI-CEC).
"" You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theatres that
do not support HDMI-CEC. For more information, refer to "Controlling External Devices with the Samsung Smart Remote Using the Universal Remote".
"" Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
"" The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMICEC)-enabled device again.
- 52 -
"" Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC and only when those devices are either in
standby mode or turned on.
"" Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theatres.
Anynet+ (HDMI-CEC) can control only one home theatre system.
"" To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1
home theatre system directly to the external device's digital audio output connector.
"" If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only
with the universal remote control.
Controlling the TV with a Keyboard or Mouse
Connecting a keyboard or mouse to make it easier to control the TV.
Settings
General
External Device Manager
Input Device Manager Try Now
You can connect a keyboard or mouse to make it easier to control the TV.
Connecting a USB keyboard or mouse
Plug the keyboard or mouse cable into the USB port.
"" If you connect a mouse, it is available only in the Internet app.
Connecting a Bluetooth keyboard or mouse
Settings
Device List
General
External Device Manager
Input Device Manager
Bluetooth
"" This function may not be supported depending on the model or geographical area.
"" If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available
devices again.
"" If you connect a mouse, it is available only in the Internet app.
- 53 -
Using the keyboard and mouse
Button
Description
Directional keys
Moves the focus
Windows key
Displays the TV settings
Enter key
Selects or runs a focused item
ESC key
Returns to the previous screen
F1 / F2 / F3 / F4 key
Colour buttons ―
F5 key
Displays the Home Screen
F6 key
Displays the Source screen
F7 key
Displays the Channel List
F8 key
Mutes the sound
F9 / F10 key
Adjusts the volume
F11 / F12 key
Changes the channel
Page Up / Page Down
Scrolls a web page displayed on the Internet app.
Left-click
Available only in the Internet app. You can click a menu or link to start a function as you do
on a PC.
/
/
/
Available only in the Internet app. You can use the following functions:
Right-click
"" The options displayed on the menu may differ depending on the selected item.
●● Open
●● Open Link in New Tab
●● Enable Scroll Mode
"" The key operations may differ on some apps.
- 54 -
Setting up the input devices
Setting up the keyboard
Settings
General
External Device Manager
Input Device Manager
Keyboard
Input Device Manager
Mouse
Settings
You can set up the keyboard with the following functions:
●●
Keyboard Language
●●
Keyboard type
Setting up the mouse
Settings
General
External Device Manager
Settings
You can set up the mouse with the following functions:
●●
Primary Button
●●
Pointer Speed
- 55 -
Entering Text using the On-Screen Virtual Keyboard
Use the Virtual keyboard to enter text on your TV.
Recommend text
Options
Predict Next Character
"" The image on your TV may differ from the image above depending on the model and geographical area.
1 Recommend text
When you type a word you want to search for, this function shows related suggestions from which you can choose
one.
- 56 -
2 Options
Select
on the Virtual keyboard screen. The following options are available:
"" The options available may differ depending on the function running currently.
●●
Recommend text
●●
Reset Recommended Text Memory
●●
Predict Next Character (when using direction buttons)
●●
Language
3 Predict Next Character
Each time you type a character on the Virtual keyboard, the next characters predicted to be typed are displayed, and
you can use the directional buttons on the remote control to select one from them.
Entering Text using the remote control's microphone and the on-screen
Virtual keyboard
When the Virtual keyboard is on the screen, press and hold the
button on the Samsung Smart Remote, speak
into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the
screen as text.
"" This function may not be supported depending on the model or geographical area.
- 57 -
Smart Features
You can enjoy various apps with Smart Hub.
Smart Hub
View descriptions of Smart Hub's basic functions.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos or
listen to music stored on external storage devices, and perform more functions.
"" Some of the Smart Hub services are paid services.
"" To use Smart Hub, the TV must be connected to the Internet.
"" Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
"" Smart Hub service outages can be caused by disruptions in your Internet service.
"" To use Smart Hub, you must agree to the Smart Hub service agreement, and collection and use of personal information.
Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &
Policy document by navigating to
Settings
Support
Terms & Policy. Try Now
"" If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement though it
is a required one, select Reset Smart Hub (
Settings
- 58 -
Support
Self Diagnosis
Reset Smart Hub).
Displaying the Home Screen
Press the
button.
Sources
TV
HDMI 1
HDMI 2
USB 1
USB 2
Connection
Guide
Universal
Remote
Source
"" The image on your TV may differ from the image above depending on the model and geographical area.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved
or deleted from the screen.
1
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is
time to broadcast a scheduled programme or when an event occurs on a registered device.
If you move the focus to Notification, and then press the Select button, a notification window appears on the right
and the following functions are available:
Delete All
●●
You can delete all your notifications.
Settings
●●
––
You can select services you want to be notified about.
––
When you select Allow sound, notifications are displayed with a notification sound.
- 59 -
2
Settings
When the focus is moved to the
icon, a list of quick settings icons appears above the top of the menu. You can
quickly set frequently used functions by clicking the icons.
●●
Picture Mode
You can select the picture mode that provides the best viewing experience. To change the picture mode, press
the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup.
●●
Sound Mode
You can select a sound mode to optimise your listening experience. To change the sound mode, press the
Select button. To make fine adjustments, press the up directional button, and then select Equaliser Setup.
●●
Sound Output
You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button. To connect to a Bluetooth speaker, press the up directional button, and then select Speaker List.
""
●●
Connecting to a Bluetooth speaker may not be supported depending on the model or geographical area.
Game Mode
You can enable game mode to optimise the TV's settings for playing video games with a gaming console, such
as a PlayStation™ or Xbox™. To turn Game Mode on or off, press the Select button. To set the detailed options,
press the up directional button, and then select Go to Game Mode Settings.
- 60 -
●●
Sleep Timer
You can automatically shut off the TV after a pre-set period of time.
To set the sleep time to up to 180 minutes, press the select button. To make detail off timer, press the up
directional button, and then select Set Up Off Timer.
""
●●
This function may not be supported depending on the model or geographical area.
Network
You can view the current network and Internet status. Press the up directional button, and then select
Network Status or Network Settings.
"" Pressing
Settings displays all setting menus available.
"" This function may not be supported depending on the model or geographical area.
3
Source
You can select an external device connected to the TV.
"" For more information, refer to "Switching between external devices connected to the TV".
4
Search
You can search for channels, programmes, movie titles, and apps from Smart Hub.
"" To use this feature, the TV must be connected to the Internet.
5
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"" To use this feature, the TV must be connected to the Internet.
"" For more information, refer to "Using the Apps Service".
- 61 -
6
Ambient mode
In Ambient mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient mode, press the
press the
button. To return to the TV mode, press the
button. To shut off the TV,
button.
If you press the
button when the TV is turned off, the TV turns on in Ambient mode.
"" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode.
"" Because this function is a QLED TV-specific function, it may not be supported depending on the model.
"" For more information about the Ambient mode, refer to "Using the Ambient mode".
Universal Guide
7
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and
movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
"" For more information about the Universal Guide, refer to "Using the Universal Guide App".
"" Images may look blurry depending on the service provider's circumstances.
"" This function may not be supported depending on the model or geographical area.
Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content
such as artworks or photos or to display the content.
"" This function is supported only in THE FRAME model.
"" For more information, refer to the provided user manual.
- 62 -
Move
Remove
"" The image on your TV may differ from the image above depending on the model and geographical area.
8 Moving an item on the Home Screen
Move the focus to the app you want to move, press the down directional button on the remote control, and then
select Move. Move the app to the desired position by pressing the left or right directional button, and then press the
Select button. The selected app is moved on the Home screen.
9 Removing an item on the Home Screen
Move the focus to the app you want to delete, press the down directional button on the remote control, and then
select Remove. The selected app is deleted.
"" You can add the apps you want to use often to the Home Screen using APPS. To add your favourite apps to the Home
Screen, refer to "Managing purchased or installed apps".
- 63 -
Launching Smart Hub automatically
Settings
General
Smart Features
Autorun Smart Hub Try Now
When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on.
You can also turn on or off this function, use the Select button.
Launching the last used app automatically
Settings
General
Smart Features
Autorun Last App Try Now
If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV. You can also turn on
or off this function, use the Select button.
"" This function may not be supported depending on the app.
Testing Smart Hub connections
Settings
Support
Self Diagnosis
Start Smart Hub Connection Test Try Now
Self Diagnosis
Reset Smart Hub Try Now
Resetting Smart Hub
Settings
Support
"" You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000". You can set the PIN in
Settings
General
System Manager
Change PIN.
- 64 -
Using a Samsung account
Create and manage your own Samsung account.
Settings
General
System Manager
Samsung Account Try Now
Creating and managing your Samsung account
"" You can view the entire text of the Terms and Privacy Policy in
Samsung Account
My Account
Settings
General
System Manager
Terms & Conditions, Privacy Policy after logging in to your Samsung account.
"" You can also create a Samsung account at http://account.samsung.com. Once you have an account, you can use the same
ID on both the TV and the Samsung website.
"" Add Account appears or not, depending on whether you are logged in to your Samsung account.
Creating a new account
Settings
General
System Manager
Samsung Account
(Add Account)
Create
Account
To create a new Samsung account, follow the instructions on the screen.
"" For more information about the terms, select View Details.
"" To protect personal information, select Profile image selection and password entry (High security) in the field below the
password entry bar.
"" If you want the TV to log you into your account automatically whenever you turn on the TV, click Sign me in automatically.
Creating a Samsung account using a PayPal account
Settings
with PayPal
General
System Manager
Samsung Account
"" This function may not be supported depending on the model or geographical area.
- 65 -
(Add Account)
Create
Signing in to a Samsung account
Settings
General
System Manager
Samsung Account
Sign In
Changing and adding information to a Samsung account
Settings
General
System Manager
Samsung Account
My Account
Edit
My Account
Payment
My Account
Sync
profile
"" To change the account information, you must be logged in to your Samsung account.
Managing payment information saved on the TV
Settings
General
System Manager
Samsung Account
Info
"" To manage the payment information, you must be logged in to your Samsung account.
Configure the Sync Internet settings
Settings
General
System Manager
Samsung Account
Internet
Once you sign in to your Samsung account and configure the sync Internet settings, you can share your favourites
that you registered using other devices.
"" To configure the Sync Internet settings, you must be logged in to your Samsung account.
Deleting a Samsung account from the TV
Settings
General
System Manager
Samsung Account
My Account
Remove
Account
"" To remove account information, you must be logged in to your Samsung account.
"" Although you delete your Samsung account, you are not unsubscribed yet. To unsubscribe from your Samsung Account,
visit the Samsung Accounts website (http://account.samsung.com).
- 66 -
Signing out of your Samsung account
To sign out of your Samsung account, move the focus to your account at
Manager
General
Settings
General
Samsung Account, and then press the Select button. Or move to My Account (
System Manager
Samsung Account
System
Settings
My Account), and then select Sign out.
Viewing the user agreement and privacy policy
Settings General
Conditions, Privacy Policy
System Manager
Samsung Account
My Account
Terms &
"" To view the user agreement and privacy policy, you must be logged in to your Samsung account.
Using the Ambient mode
Learn about the functions available in Ambient mode, which is a QLED TV-specific function.
Ambient mode
In Ambient mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient mode, press the
press the
button. To return to the TV mode, press the
button. To shut off the TV,
button.
If you press the
button when the TV is turned off, the TV turns on in Ambient mode.
"" If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient mode.
"" Because this function is a QLED TV-specific function, it may not be supported depending on the model.
"" To activate the
and
menus, first select a content item in Ambient mode.
- 67 -
Screen states related to Ambient mode
●●
Ambient mode
In Ambient mode, you can set up and enjoy visual information and design. In this state, less power is
consumed and brightness is automatically adjusted by the illuminance sensor.
●●
Getting dark state
In Ambient mode, the TV screen changes automatically according to the surroundings. When the surroundings
get dark, the TV screen becomes darker. When the surroundings get bright before the TV screen turns
completely black or when the remote control or the Voice Interaction function is operated, the TV screen
returns to Ambient mode.
●●
""
You can change the auto brightness setting for Ambient mode by using
""
In this state, the TV is ready to process voice guides and voice commands.
in the Ambient mode browser screen.
Black screen state
In Ambient mode, if the surroundings get to a specific level of darkness, the TV turns soft-off. To turn the
screen back on in Ambient mode, press the
button on the remote control.
●●
""
You can change the auto brightness setting for Ambient mode by using
""
In this state, the TV cannot process voice guides and voice commands.
in the Ambient mode browser screen.
TV off state
To enter Ambient mode when the TV is turned off, press the
button on the remote control. To enter TV
mode when the TV is turned off, press the
button. In TV mode, you can watch broadcasts or enjoy the
content on the external devices connected.
- 68 -
Changing the content and settings for Ambient mode
Décor
Info
Photo
"" The image on your TV may differ from the image above depending on the model and geographical area.
When you press the
or
button in Ambient mode, the Ambient mode browser screen appears. In the Ambient
mode browser screen, you can select content and change the Ambient mode settings.
Setting up the content for Ambient mode
The Ambient mode browser screen displays content at the top and categories at the bottom. Use the left or right
directional buttons in the content list at the top to move the focus to content you want, and then press the Select
button. The selected content is played in Ambient mode.
In the future, more content that you can set up in the Ambient mode browser will be provided.
You can select the following categories and content:
●●
Décor: Provides beautiful screens.
●●
Info: Provides information such as weather, news headlines, and more.
""
●●
This function may not be supported depending on the geographical area.
Photo: Allows you to set a picture stored in your mobile device as the wallpaper of the Ambient mode screen.
You can configure special layouts with your photos.
""
To save photos from your mobile device to the TV and import them in Ambient mode, use the SmartThings app on
your mobile device.
- 69 -
Setting up the Ambient mode details
In the Ambient mode browser screen, move the focus to
, and then press the Select button. You can change the
following settings:
●●
Brightness: Adjust the screen brightness for Ambient mode.
●●
Colour Tone: Adjust the colours of the screen for Ambient mode.
●●
Auto Brightness: Change the auto brightness setting for Ambient mode.
""
When this function is set to Off, the brightness level of the TV screen is not automatically adjusted according to the
ambient light level.
""
●●
This function may not be supported depending on the model.
Ambient Off Timer: Set the time that the Ambient mode screen turns off automatically.
""
If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient mode,
press the
button on the remote control.
Changing the background colour of Ambient mode
To change the background colour of Ambient mode, move the focus to
in the Ambient mode browser screen, and
then press the Select button. You can change the background colour or pattern. Move the focus to a colour or pattern
you want, and then press the Select button.
"" Take a picture of a wall using the SmartThings app on your mobile device to set it as the background of Ambient mode.
This function may have a delay in image transmission and optimisation depending on the network conditions.
- 70 -
Using the Apps Service
Download and run various apps from Smart Hub.
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding
apps on your TV.
"" To use this feature, the TV must be connected to the Internet.
"" When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ
depending on the geographical area.
APPS
Editor's Choice
Most Popular
"" The image on your TV may differ from the image above depending on the model and geographical area.
1
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
2
App Search
You can search for available apps.
3
Settings
You can manage the installed apps.
- 71 -
Installing and running an app
Installing an app
1.
Move to the app you want to install, and then press the Select button. The detailed information screen appears.
2.
Select Install. When the installation is completed, the Open menu appears.
3.
Select Open to run the app immediately.
"" You can view installed apps on the Settings screen.
"" If the TV's internal memory is insufficient, you can install some specific apps on a USB device.
"" You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is
disconnected while an app is running, the app is terminated.
"" You cannot run an app installed on a USB device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App.
The icons below appear within the selected app's icon and indicate the following:
●●
: The app is installed on a USB device.
●●
: The app has a password.
●●
: The app needs to be updated.
●●
: The app supports mirroring function.
- 72 -
Managing purchased or installed apps
Select
Settings on APPS. You can manage installed apps.
Settings
Auto update : ON
Delete
Add to Home
Lock/Unlock
Move
Reinstall
View Details
"" The image on your TV may differ from the image above depending on the model and geographical area.
1 Removing an app
1.
Move the focus to an app to delete.
2.
Select Delete.
3.
The selected app is deleted.
"" Ensure that the related app data is also removed when you remove an app.
"" Standard apps cannot be uninstalled.
2 Adding apps to the Home Screen
1.
Move the focus to an app to add.
2.
Select Add to Home.
3.
After the Home screen appears, move the selected app to the desired location.
4.
Press the Select button.
5.
The selected app is added to the Home Screen.
- 73 -
3 Locking and unlocking apps
1.
Move the focus to an app to lock or unlock.
2.
Select Lock/Unlock.
3.
The selected app is locked or unlocked.
"" To lock or unlock an app, enter the PIN. The default PIN is "0000". You can set the PIN in
System Manager
Settings
General
Change PIN.
4 Moving apps
1.
Move the focus to an app to move.
2.
Select Move.
3.
Move the selected app to the desired location.
4.
Press the Select button.
5.
The selected app is moved.
"" This function may not be supported depending on the model or geographical area.
5 Reinstalling an app
1.
Move the focus to the app to install again.
2.
Select Reinstall.
3.
Reinstallation starts.
6 Checking the app information details
1.
Move the focus to the app to check.
2.
Select View Details.
3.
The app information screen appears.
7 Automatically updating apps
Installed apps can be automatically updated. If you do not want apps automatically updated, set Auto update to OFF.
"" Automatic update is enabled only when the TV is connected to the Internet.
Rating apps
You can rate an app on the detailed information screen.
- 74 -
Using the Gallery App
View photos and videos synchronised with the Samsung Cloud.
Gallery
Gallery
View: Daily
"" The image on your TV may differ from the image above depending on the model and geographical area.
You can enjoy various content synchronised with a mobile device that supports the Samsung Cloud. The available
content types are photos, videos, stories, and other content shared through your groups.
If you have shared content from your groups, you can access them in notifications.
"" To use the Gallery app, you must be signed in to your Samsung account.
1
Open category
Move to
at the top left of the screen using the directional buttons on the remote control to view the content
synchronised with the Samsung Cloud by category.
2 View: Daily / View: Monthly
Sort the content by day or month.
3
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
4
Gallery Settings
Restrict access to the Gallery app to protect your privacy, or view the user agreement and privacy policy.
- 75 -
Using the Universal Guide App
Search for and enjoy content such as TV shows, dramas, movies, and sports broadcasts.
Universal Guide
For You
TV Shows
Movies
Sports
On Now
"" The image on your TV may differ from the image above depending on the model and geographical area.
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and
movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new
drama series.
You can use this feature on your mobile with Samsung SmartThings app.
"" To enjoy the content from these apps on your TV, they must be installed on the TV.
"" When you watch some paid content, you may need to make a payment using their associated app.
"" Some content may be restricted depending on your network conditions and your subscriptions to paid channels.
"" Parental control is necessary when children use this service.
"" Images may look blurry depending on the service provider's circumstances.
"" This function may not be supported depending on the model or geographical area.
- 76 -
Using the SmartThings App
Monitor and configure the smart devices you have connected to the SmartThings service.
SmartThings
All Devices
Scenes
Devices
"" The image on your TV may differ from the image above depending on the model and geographical area.
From the TV, you can monitor and configure your smart devices connected to the SmartThings service via the
SmartThings app installed on them. You can receive notifications about the statuses of your smart devices.
"" To use this function, you must be logged in to your Samsung account.
"" This function may not be supported depending on the model or geographical area.
1 Location selection list
Press the Select button to identify all connected devices or the devices specific to a location.
- 77 -
2
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
3
Settings
Turn notifications on or off for the connected smart devices.
4 Scenes
Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device.
"" The Scenes function is only available on a connected smart device.
5 Device list
View a list of the connected smart devices and their statuses.
You can add a new device through the SmartThings app on your mobile device. Please refer to the user guide in the
SmartThings app on your mobile device for more details.
Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual
Settings
Support
Open e-Manual
You can view the embedded e-Manual that contains information about your TV's key features.
"" Alternatively, you can download a copy of the e-Manual from Samsung's website.
"" Words in blue (e.g., Picture Mode) indicate a menu item.
- 78 -
Using the buttons in the e-Manual
(Search): Select an item from the search results to load the corresponding page.
●●
(Index): Select a keyword to navigate to the relevant page.
●●
""
The menus may not appear depending on the geographical area.
●●
(Recent pages): Select a topic from the list of recently viewed topics.
●●
(Try Now): Allows you to access the corresponding menu item and try out the feature right away.
●●
(Link): Access an underlined topic referred to on an e-Manual page immediately.
"" Some menu screens cannot be accessed from the e-Manual.
Using the Internet
Surf the Internet on your TV.
Internet
When you run Internet, you can see recently viewed web sites or featured recommendations. When you select a
desired web site, you can get immediate access to it.
"" You can use the Internet more easily after connecting a keyboard and mouse.
"" You can scroll web pages with the Directional pad.
"" The web pages may differ from those on a PC.
"" Before using the Internet, refer to "Read Before Using the Internet".
- 79 -
Playing pictures/video/music
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
Source
Connected Device Try Now
Samsung USB
Samsung USB
Filter By : All
Sort By : Title
Options
"" The image on your TV may differ from the image above depending on the model and geographical area.
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras, on the TV.
"" You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer
to "Read Before Playing Photo, Video, or Music Files".
"" Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files.
You can use the following functions on the media content list screen of a storage device.
1 Filter By
Filters the media content by type of media.
2 Sort By
Sorts the content list.
"" This function may not be supported depending on the type of external device.
- 80 -
3 Options
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is
reloaded.
"" You can delete only the recorded content. To delete content, change the Filter By option to Recorded.
Playing media content
Playing multimedia content on PC or mobile device
1.
Select a device with media content in
2.
Select a media content item from the list.
3.
The content is played.
Source. The media content list in the device appears.
"" For more information about buttons, refer to "Buttons and functions available while playing multimedia content".
"" The content may not be played depending on the encoding method or file format. Furthermore, several functions may be
restricted.
"" Content on devices connected to the TV via your network may not play smoothly due to the network communication
problems. If this occurs, use a USB device.
"" For more information about connection to mobile device, refer to "Connecting Your Mobile Device".
Playing multimedia content on USB device
1.
Connect a USB device to the USB port. When a pop up message appears on the screen, select Browse to easily
move to the list of multimedia content stored on the device.
2.
Select a content item to play from the list.
3.
The content is played back.
Listening to your mobile device sound through the TV speaker using Sound Mirroring
1.
Search for and connect to your TV from the Bluetooth ( ) device list on your mobile device.
2.
Play media content you want on your mobile device.
3.
Enjoy your mobile device sound through the TV speaker.
"" This function may not be supported depending on the TV model.
"" If the TV and the sound bar are connected wirelessly, the operation may be restricted.
- 81 -
Using Voice Interaction
Speak into the microphone on your Samsung Smart Remote to control your TV.
"" This function may not be supported depending on the model or geographical area.
"" The supported language may differ depending on the geographical area.
Running Voice Interaction
Press and hold the
button on your Samsung Smart Remote, say a command, and then release the
button.
The TV recognises the voice command.
To view the Voice Interaction guide, press the
button once:
●●
When you press the
button for the first time, the Using Voice Interaction button appears at the bottom of
the screen. Press the Select button. The Using Voice Interaction popup window appears and a tutorial on using
Voice Interaction is shown.
●●
When you press the
button, the Enter Voice Command Guide button appears at the bottom of the screen.
Press the Select button to go to the Voice Command Guide screen.
- 82 -
Learning about Voice Command Guide
Voice Command Guide
Here are some of the things I can do for you.
"" The image on your TV may differ from the image above depending on the model and geographical area.
1 Voice Command Guide
You can learn the voice commands to use the Voice Interaction in various situations. Use the directional buttons
to move to the desired command, and then press the Select button. You can operate the TV with various voice
commands.
"" To view a tutorial on Voice Interaction, use the directional buttons to move to the bottom, and then select the View Tutorial
item.
- 83 -
Read Before Using Voice Interaction
Precautions for Voice Interaction
●●
The supported voice interaction languages and features may differ depending on the geographical area.
●●
If the language set differs from the language of your country, some features are not available.
●●
Voice Interaction is available only when the TV is connected to the Internet.
●●
Even if the TV is connected to the Internet, there may be no response due to a Voice Interaction server error.
●●
The existing functional specifications may be changed if Voice Interaction is updated.
●●
Voice Interaction is available only on TVs that support it and come with remote controls that have a
microphone.
●●
Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains
numeric values or symbols, the function may not operate properly.
●●
Searched results may not provide complete results.
●●
You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
●●
To change the current channel by saying channel names as voice commands, you must finish Set Up Your
Service Provider. If Set Up Your Service Provider is not completed, you can complete it using the following
menu.
––
Settings
General
Start Setup Try Now
●●
To use the voice text input function and Smart search function, you must consent to provisions allowing third
parties to collect and use your voice data.
●●
To use the Voice Interaction function, you must:
––
Agree to Smart Hub's Terms of Use
––
Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
––
Consent to the collection and use of personal information for the voice interaction-based service.
Requirements for using Voice Interaction
●●
The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV
sound and ambient noise).
●●
The optimal volume for voice commands is between 75 dB and 80 dB.
- 84 -
TV Viewing
You can use convenient features while watching TV. Additionally, you can edit the channel list or create favourite
channel lists.
Recording Programmes
Record a current or upcoming programme using a USB device instead of a video recorder.
"" Read all precautions before using the recording feature. Refer to "Before Using the Recording and Timeshift Functions" for
more information.
"" You can record only the programmes that have been received through an aerial.
"" The
appears next to the programmes and channels scheduled for recording.
"" This function may not be supported depending on the model or geographical area.
"" If you go to
Live TV while no USB device is connected, the Schedule Manager screen appears in place of the
Recordings screen.
Recording programmes
Using the instant and schedule recording options while watching a programme
●●
Instant Recording
If you select Record after pressing the
broadcast, recording starts.
●●
or
button and then pressing the Select button while watching a
Schedule Recording
Press the Select button while watching a programme to display the programme info window. Use the left or
right directional button to select a scheduled programme. Press the Select button, and then select Schedule
Recording to set up a schedule recording of the scheduled programme.
Scheduling a video recording after entering the date and time
Live TV
Schedule Manager or Recordings
Schedules
Add Recording
To schedule a recording, set the values for Aerial, Channel, Repeat, Date, Start Time, and End Time of the broadcast
programme to record, and then select Save.
"" Check the current time in
Settings
General
System Manager
"" The menus may not appear depending on the model or geographical area.
- 85 -
Time
Clock Set.
Managing the schedule recording list
Live TV
Schedule Manager or Recordings
Schedules
You can change scheduled recording information or cancel scheduled recordings.
"" The menus may not appear depending on the model or geographical area.
"" You can schedule up to 30 recordings or viewings at once using Schedule Recording and Schedule Viewing.
Setting the Schedule Recording Time
Live TV
Schedule Manager or Recordings
Schedules
Edit
You can set the start and end times for a schedule recording. You can set the start time up to 10 minutes before the
programme starts and the end time up to 10 minutes after the programme ends.
"" The menus may not appear depending on the model or geographical area.
Canceling a scheduled recording
Live TV
Schedule Manager or Recordings
Schedules
Delete
"" The menus may not appear depending on the model or geographical area.
Checking scheduled recordings
Live TV
Schedule Manager or Recordings
Schedules
View Details
"" The menus may not appear depending on the model or geographical area.
Viewing recorded programmes
Live TV
Schedule Manager or Recordings
Recordings
Select a file containing a recording from the list. The file is played back.
"" Buttons that appear may differ depending on the file being played. For more information about control buttons, refer to
"Buttons and functions available while recording a programme or Timeshift".
"" The menus may not appear depending on the model or geographical area.
- 86 -
Setting up a schedule recording start
Live TV
Schedule Manager or Recordings
Settings
●●
Start Recording Early: You can set the time to start the recording earlier than the broadcast start time in the
programme guide.
●●
Continue Recording After: You can set the time to end the recording later than the broadcast end time in the
programme guide.
●●
Symbol Information: Provide users with the information of the symbol and the explanation about an icon used
in the schedule manager.
""
The menus may not appear depending on the model or geographical area.
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or programme at a specific time and date.
"" The
appears next to programmes that have been configured for a schedule viewing.
"" To set up a schedule viewing, you must first set the TV's clock (
Settings
General
System Manager
Time
Clock Set).
Setting up a schedule viewing for a channel
Using the schedule viewing options in the programme info window
Press the Select button while watching TV. The Programme Info window appears. Select a programme that will be
broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to
schedule viewing of that programme.
- 87 -
Using schedule viewing to view programmes at a specified time on a specified date
Live TV
Schedule Manager or Recordings
Schedules
Add Viewing
To schedule a Viewing, set the values for Aerial, Channel, Repeat, Date, and Start Time of the broadcast programme
to record, and then select Save.
Check the current time in
Settings
General
System Manager
Time
Clock Set.
"" The menus may not appear depending on the model or geographical area.
Editing a schedule viewing
Live TV
Schedule Manager or Recordings
Schedules
"" You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
"" The menus may not appear depending on the model or geographical area.
Setting the Schedule Viewing Time
Live TV
Schedule Manager or Recordings
Schedules
Edit
You can set the start time of a schedule viewing. The start time can be set up to 10 minutes before the programme
starts.
"" The menus may not appear depending on the model or geographical area.
Canceling a scheduled viewing
Live TV
Schedule Manager or Recordings
Schedules
Delete
"" The menus may not appear depending on the model or geographical area.
Checking scheduled viewings
Live TV
Schedule Manager or Recordings
Schedules
"" The menus may not appear depending on the model or geographical area.
- 88 -
View Details
Using Timeshift
Play, pause, or rewind live TV.
You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function.
Try Now
To activate the Timeshift function while watching TV, press the
select Timeshift, or press the
or
button, press the Select button and then
button.
"" When the Timeshift function is running, some of function are not available in
Settings
Broadcasting.
"" To use Timeshift, you must connect a USB device for recording.
"" Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and
Timeshift Functions".
"" This function may not be supported depending on the model or geographical area.
Buttons and functions available while recording a programme or
Timeshift
Review available buttons and functions of how they are used while recording a programme or Timeshift.
"" The available buttons and functions may differ with the functions.
"" This function may not be supported depending on the model or geographical area.
When you press the down directional button, the control bar appears and the following options are available:
●●
Edit Recording Time
You can set for what period of time the programme will be recorded.
""
●●
This function is only available when a programme is being recorded.
Record
You switch from the Timeshift function to the recording function. When switching to the recording function,
you can include the content recorded by the Timeshift function into the new recording.
""
This function is only available when the Timeshift function is running.
- 89 -
●●
Go to Live TV
Select to return to the current scenes of the programme when the recording or Timeshift function is playing
its past scenes.
●●
Stop Recording / Stop Timeshift
Ends the recording or Timeshift function.
●●
Info
Displays the programme info window about the programme on which the recording or Timeshift function is
working.
●●
Pause / Play
You can use the following functions when the video is paused. Note that with the video paused, the TV does
not play audio.
––
Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by
selecting the
or option. To increase the rewind or forward speed in slow mode up to 3 times, select
the option repeatedly. To return to normal speed, select the
option.
""
When the Slow Rewind function is activated, you can view the difference between the current recording time
and the current rewind time.
●●
Jump Backward / Jump Forward
Press the up directional button to move the focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by 10 seconds in the video.
""
When the Jump Backward function is activated, you can view the difference between the current recording time and
the current rewind time.
●●
Rewind / Fast Forward
""
This function is not available while you are watching a programme that is currently being broadcast.
- 90 -
Using the Channel List
Change the channel.
Live TV
Channel List
Using the Channel List, you can change the channel. On standard remote control, press the CH LIST button.
The Channel List screen contains the following icons:
●●
: A favourite channel
●●
: A locked channel.
If you press the right directional button when viewing the Channel List screen, you can use the following functions:
●●
All
Displays the channels that have been automatically searched.
●●
TV PLUS
While the TV is connected to the Internet, you can watch popular programmes or highlights for each theme
through a virtual channel at any time. As with regular channels, the TV provides the daily programme
schedules for TV PLUS.
""
●●
This function may not be supported depending on the model or geographical area.
Favourites
Displays Favourites 1 to Favourites 5.
●●
Channel Type
Sorts the list so that it includes channels of a selected type. However, Channel Type can only be used channels
contain the type information.
●●
Sort
Sorts the list by Number or by Name.
""
●●
This option is only available on digital channels and may not always be available.
Terrestrial, Cable, or Satellite
Allows you to choose between Terrestrial, Cable, and Satellite.
""
This function may not be supported depending on the model or geographical area.
- 91 -
Editing channels
Edit the channels stored on your TV.
Live TV
Channel List
All
Edit Channels
The Edit Channels screen icons indicate the following:
●●
: A favourite channel
●●
: A locked channel.
Removing registered channels
To remove a channel, select it from the Edit Channels screen, and then select Delete. Removed channels do not
appear in the Channel List.
Editing registered channels
You can access the following options by selecting All
●●
Edit Channels:
Locking or unlocking a channel
After selecting a target channel in Edit Channels, select Lock or Unlock. Then the channel is locked or
unlocked. A locked channel cannot be viewed.
●●
""
If you want to set the password, set
""
For more information about how to set your password, refer to "Setting up a password".
Settings
Broadcasting
Apply Channel Lock to On.
Changing a channel name
After selecting a channel to change in Edit Channels, select Rename channel to change the channel name.
●●
""
This function is only available for selected channels.
""
This function is only available for analogue broadcasts.
Change Number
After selecting a channel to change in Edit Channels, select Change Number to change the channel number.
""
This function may not be supported depending on the model or geographical area.
""
When a channel number is changed, its channel information is not updated automatically.
- 92 -
●●
Restore TV PLUS
You can re-scan and store TV PLUS channels that have been received.
""
If there are TV PLUS channels on the TV, after deleting the stored channels, the system stores the newly scanned
channels.
""
If the TV has saved TV PLUS channels, Restore TV PLUS deletes the existing list, and then saves the newly scanned
channels.
""
This function may not be supported depending on the model or geographical area.
Creating a Personal Favourites List
Designate frequently watched channels as favourite channels.
Favourite channels are highlighted in the Edit Channels and Channel List screens with the
up to five favourites lists so that your family can create their own personal favourites list.
Registering channels as favourites
Live TV
Channel List
1.
Press the right directional button on your remote control.
2.
Select Favourites.
3.
Select one of the five favourites lists.
4.
Move to Edit Favourites.
5.
Select a channel to add to the favourites list.
6.
Select
icon.
The selected channel is registered in the favourites list.
Viewing and selecting channels on Favourites lists only
Live TV
Channel List
1.
Press the right directional button on your remote control.
2.
Select Favourites.
3.
Select the desired list among the five favourites lists on the screen.
The channels in the selected favourites list appear.
"" Only favourites lists that contain registered channels will display channels.
- 93 -
symbol. You can create
Editing a Favourites List
Use the functions that are available while watching TV.
Live TV
Channel List
After pressing the right directional button on your remote control, select Favourites
Favourites 1 - Favourites 5
Edit Favourites. The Edit Favourites screen appears.
Adding channels to favourites list
Select channels to add and select the
icon. The selected channels are added to Favourites.
Removing channels from a favourites list
Select channels in a favourites list, and then select the
icon.
Rearranging a favourites list
Select one or more channels, and then select Change order. The Change order highlight appears. Press the up/down
directional buttons to indicate the new location for the channels. Press the Select button to set the channels into
their new location.
Renaming a favourites list
Select the favourites list you want to rename, and then select Rename Favourites. Enter a new name using the onscreen keyboard that appears, and then select Done.
- 94 -
TV-Viewing Support Functions
Use the functions that are supported by digital or analogue channels.
Changing the broadcast signal
Live TV
Channel List
After pressing the right directional button on your remote control, and then move the focus to Terrestrial or Cable,
press the Select button.
"" You do not need to use this function if your TV is connected to a cable box or satellite box.
"" The Cable may not appear depending on the model or geographical area.
"" The reception signals may differ depending on the geographical area.
Scanning for available channels
Settings
Broadcasting
(Auto Tuning Settings)
Auto Tuning
"" This function may not be supported depending on the model or geographical area.
"" If the TV is connected to a cable box or satellite box, you do not need to do this.
"" The DVB-T2 system may not be supported depending on the geographical area.
"" The Auto Tuning Settings may not appear depending on the model or geographical area.
Restricting Viewing to Specific Channels
Settings
Broadcasting
Apply Channel Lock Try Now
By selecting the menu, you can turn on or off the Apply Channel Lock function.
Selecting the broadcasting audio option
Settings
Broadcasting
Dual Sound Try Now
Set audio options for stereo or bilingual broadcasts. For more information, refer to "Supported broadcasting audio
options".
"" This function may not be supported depending on the model or geographical area.
- 95 -
Configuring advanced broadcasting settings
Settings
Broadcasting
Expert Settings Try Now
Tuning broadcast signals manually
Settings
Broadcasting
Expert Settings
Manual Tuning Try Now
You can scan for all the channels manually and store the scanned channels in the TV. To stop scanning, select Stop.
"" This function may not be supported depending on the model or geographical area.
Tuning analogue channels
Settings
Broadcasting
Expert Settings
Manual Tuning
Analogue Channel
Tuning
Select New and configure Programme, Colour System, Sound System, Channel, and Search to scan for analogue
channels. Then, select Store to store the scanned channels in the TV.
"" This function is only available for analogue broadcasts.
Channel mode
●●
P (programme mode)
When tuning is complete, the broadcasting stations in your area have been assigned to position numbers from
P0 to P99. You can select a channel by entering the position number in this mode.
●●
C (aerial channel mode) / S (cable channel mode)
These two modes allow you to select a channel by entering the assigned number for each aerial broadcasting
station or cable channel.
Fine-tuning analogue broadcasts
Settings
Broadcasting
Expert Settings
"" This function is only available for analogue broadcasts.
- 96 -
Fine Tune Try Now
Picture and Sound
You can change the settings for the picture and the sound according to your preference.
Adjusting the Picture Quality
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
Settings
Picture
Picture Mode Try Now
You can select the Picture Mode that provides the best viewing experience.
●●
Dynamic
Makes the picture brighter and clearer in bright viewing environments.
●●
Standard
Is the default mode suitable for general viewing environments.
●●
Natural
Reduces eye strain for a comfortable viewing experience.
●●
Movie
Is suitable for watching TV or movies in a dark room.
"" This function may not be supported depending on the model.
- 97 -
Configuring advanced picture settings
Settings
Picture
Expert Settings Try Now
Configure the screen settings to your taste by using the following functions:
●●
Backlight Try Now
●●
Brightness Try Now
●●
Contrast Try Now
●●
Sharpness Try Now
●●
Colour Try Now
●●
Tint (G/R) Try Now
●●
Apply Picture Settings Try Now
●●
Digital Clean View Try Now
●●
Auto Motion Plus Settings Try Now
""
●●
When LED Clear Motion is set to On, the screen appears darker than when it is Off.
Local Dimming
""
Controls the brightness of individual areas on the screen to maximise contrast automatically.
""
This function may not be supported depending on the model or geographical area.
●●
Contrast Enhancer Try Now
●●
HDR+ Mode
Automatically provide an optimal HDR effect based on the video source.
The HDR (High Dynamic Range) technology implements video images that are very similar to the images seen
through human eyes by finely adjusting the contrast of the source.
""
This function may not be supported depending on the model or geographical area.
- 98 -
●●
Film Mode Try Now
""
This function is only available when the input signal is TV, AV, Component (480i, 576i, 1080i), or HDMI (1080i).
●●
Colour Tone Try Now
●●
White Balance Try Now
●●
Gamma Try Now
●●
RGB Only Mode Try Now
●●
Colour Space Settings Try Now
●●
Reset Picture Try Now
Setting the Viewing Environment for External Devices
You can optimise the TV for viewing specific video formats.
Playing games on an optimised screen
Settings
General
External Device Manager
(Game Mode Settings)
Game Mode
You can enable the game mode to optimise the TV's settings for playing video games with a gaming console, such as
a PlayStation™ or Xbox™.
"" The Game Mode Settings may not appear depending on the model or geographical area.
"" The game mode is not available for normal TV viewing.
"" The screen may shake somewhat.
"" When Game Mode is enabled, Picture Mode and Sound Mode are switched to Game automatically.
"" To use other external device on the same port, remove the game console connection, set Game Mode to Off, and then
connect the external device to the port.
- 99 -
Configuring game mode details
Configuring Game Motion Plus
Settings
Plus Settings
General
External Device Manager
Game Mode Settings
Game Motion
You can configure the Game Motion Plus settings.
"" This function may not be supported depending on the model or geographical area.
Setting the FreeSync function
Settings
General
External Device Manager
Game Mode Settings
FreeSync
You can play your gaming experience more pleasantly by eliminating screen tearing and stuttering.
●●
Be sure to set this function for only the external devices that support the FreeSync feature of AMD Radeon.
●●
For an optimised game environment, set the resolution of the external device to 1080p at 120 Hz. For more
information, refer to "Supported Resolutions for FreeSync."
"" If the resolution is not supported, the operation may not be smooth.
"" When the FreeSync options are set or the FreeSync function is operated for an external device, the screen may flicker.
"" Slight brightness changes may occur during FreeSync operation due to frequency variation of the external device.
"" Before playing a game, set FreeSync to Basic or Ultimate.
"" This function may not be supported depending on the model or geographical area.
- 100 -
Viewing UHD videos
Settings
General
External Device Manager
HDMI UHD Color Try Now
If an external UHD player is connected to the TV, use the HDMI UHD Color function to convert the TV's HDMI
connector to a mode optimised for the UHD 50P/60P signals.
"" If you move to the HDMI connector with which you want to use the HDMI UHD Color function and press the Select button to
set the function to On, the TV screen flickers.
"" The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the
HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals. For more
information, refer to "Supported Resolutions for UHD Input Signals".
"" When you connect the TV to an external device that supports only the UHD 24 or 30 Hz frequency or any FHD frequency, the
HDMI UHD Color function may not be available. In this case, set HDMI UHD Color to Off.
Using HDMI black level
Settings
General
External Device Manager
HDMI Black Level Try Now
Use HDMI Black Level to adjust the black level to compensate for low black levels, low contrast, or dull colours
generated by external devices connected to the TV via an HDMI cable.
"" This function is only available when the input signal, connected to the TV via an HDMI connector, is set to RGB444.
- 101 -
Picture Support Functions
Configure the picture settings for your TV.
Changing the picture size
Settings
Picture
Picture Size Settings
Picture Size Try Now
You can change the size of the picture displayed on the TV screen.
●●
16:9 Standard
●●
Custom
●●
4:3
"" Supported picture sizes differ with the input signal. For more information about supported picture sizes, refer to "Picture
sizes and input signals".
Fitting the picture to the screen
Settings
Picture
Picture Size Settings
Fit to screen Try Now
"" This function may not be supported depending on the Picture Size setting.
"" This function may not be supported depending on broadcasting signals.
Adjusting the picture size and/or position
Settings
Picture
Picture Size Settings
Zoom and Position Try Now
"" This function is available only if Picture Size is set to Custom.
"" To change the picture position on analogue channels, first enlarge the picture and then change the position.
- 102 -
Configuring a Sound Mode and Expert Settings
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
Settings
Sound
Sound Mode Try Now
You can select a favourite sound mode suitable for the content type or the listening environment.
●●
Standard
●●
Optimised
●●
Amplify
"" This function may not be supported depending on the model.
"" When an external device is connected, Sound Mode may change accordingly.
Configuring advanced sound settings
Settings
Sound
Expert Settings Try Now
You can personalise the sound quality by adjusting the following settings.
●●
Balance Try Now
●●
Equaliser Try Now
●●
HDMI Input Audio Format Try Now
●●
Digital Output Audio Format Try Now
""
If you use a receiver that does not support Dolby Digital Plus, you will hear no sound if you select Dolby Digital+.
""
The Dolby Digital+ option is only available via ARC(HDMI) for external devices that support the format.
●●
Audio Delay Try Now
●●
Auto Volume
●●
Sound Feedback Try Now
●●
Reset Sound Try Now
""
Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz.
""
Some S/PDIF receivers may not be compatible with HD audio format.
- 103 -
Using the Sound Support Functions
Configure the sound settings for your TV.
Selecting speakers
Settings
Sound
Sound Output Try Now
You can select which speakers the TV uses for audio output.
"" External speakers may not be controlled with the Samsung Smart Remote. When an external speaker is enabled, some
sound menus are not supported.
Listening to the TV through Bluetooth devices
Settings
Sound
Sound Output
Speaker List
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. For more
information on pairing, refer to the Bluetooth audio device's operating manual.
"" This function may not be supported depending on the model or geographical area.
"" If the TV fails to find a Bluetooth audio device, place the device closer to the TV, and then select Refresh.
"" When you turn on a paired Bluetooth audio device, the TV detects it automatically, and then displays a pop-up window. Use
this pop-up window to activate/deactivate the Bluetooth audio device.
"" The sound quality may be affected by the condition of the Bluetooth connection.
"" Before using a Bluetooth audio device, refer to “Read Before Using Bluetooth Devices".
- 104 -
Listening to the TV through a Samsung audio device that supports the Wi-Fi
function
For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer
to its user manual.
"" This function may not be supported depending on the model or geographical area.
Using Samsung audio devices that support the Wi-Fi function to create a surround sound
configuration
Settings
Sound
Wi-Fi Speaker Surround Setup Try Now
If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can
create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound
configurations, with or without a sound bar.
A surround sound configuration can be used if all of the following conditions are met:
●●
Two or more Samsung wireless speakers of the same type must be connected to the same wireless network.
●●
The Samsung audio devices that supports the Wi-Fi function, must be connected to the same wireless
network as the TV.
"" The surround sound configurations with a sound bar may not be supported depending on the product.
"" If you activate the Screen Mirroring function while using the Samsung audio devices that supports the Wi-Fi function, the
connection is disconnected.
"" Lip syncs with mismatched video and audio time codes may occur depending on the device type.
- 105 -
System and Support
You can configure system and support settings such as clock, timers, energy usage and software updates.
Using the Time Functions and the Timers
Set the current time and use the timer function.
Setting the current time
Settings
General
System Manager
Time Try Now
You can set the current date and time using your remote control.
You must set the clock in the following cases:
●●
The power cable is disconnected and then connected.
●●
The TV is not connected to the Internet.
●●
No broadcast signals are received.
Using the timers
Using the sleep timer
Settings
General
System Manager
Time
Sleep Timer
You can use this function to automatically shut off the TV after a pre-set period of time. You can set the sleep timer
to up to 180 minutes to automatically turn off the TV.
"" This function may not be supported depending on the model or geographical area.
Turning off the TV using the off timer
Settings
General
System Manager
Time
Off Timer
You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock Set
has been set.
"" This function may not be supported depending on the model or geographical area.
- 106 -
Using the Auto Protection Time and Energy Saving Functions
Setting the Auto Protection Time and reduce the TV's energy consumption.
Setting the Auto Protection Time
Settings
General
System Manager
Auto Protection Time Try Now
Activate a screensaver when your TV displays a still image for two hours or more.
"" This function may not be supported depending on the model or geographical area.
Reducing the energy consumption of the TV
Settings
General
Eco Solution Try Now
You can adjust the brightness level of the TV, reduce overall power consumption, and prevent overheating.
●●
Ambient Light Detection Try Now
Automatically adjusts the brightness level of the TV, according to the ambient light level, to reduce power
consumption. If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level,
you can select Minimum Backlight to manually adjust the minimum screen brightness.
●●
Minimum Backlight Try Now
When the Ambient Light Detection is turned on, you can manually adjust the minimum brightness of the TV
screen to consider the brightness level of the surroundings. This function acts only when the value is less than
the setting in
Settings Picture Expert Settings Backlight.
●●
Energy Saving Mode Try Now
Allows you to select a brightness setting from the list to reduce the TV's power consumption.
●●
Motion Lighting Try Now
Adjusts the brightness in response to on-screen movements to reduce power consumption.
●●
Auto Power Off Try Now
Automatically turns off the TV to reduce unnecessary power consumption if there is no operation for 4 hours.
- 107 -
Updating the TV’s Software
View your TV's software version and update it if necessary.
Settings
Support
Software Update Try Now
Updating the TV’s software to the latest version
[[ DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after
completing the software update. Video and audio settings will be reset to their defaults after a software
update.
Updating through the Internet
Settings
Support
Software Update
Update Now Try Now
"" Updating from the Internet requires an active Internet connection.
Updating through a USB device
Settings
Support
Software Update
Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the TV to update.
"" To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
Settings
Support
Software Update
Auto update Try Now
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you want this function
disabled, use the Select button to turn it off.
"" This function may take a longer time if another network function is running concurrently.
"" This function requires an Internet connection.
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Protecting the TV from Hacking and Malicious Code
Protect your TV from hacking attempts and malicious code.
Settings
General
System Manager
Smart Security Try Now
You can use Smart Security to protect the TV from hacking and malicious code when it is connected to the Internet.
Scanning the TV and connected storage for malicious code
Settings
General
System Manager
Smart Security
Scan
If malicious code is found, the results of the scan will appear on the screen. This result window displays all malicious
code found. You can quarantine (isolate) the code. Quarantining prevents it from executing.
1.
Select all the malicious code to quarantine.
2.
Select Isolate.
The selected malicious code is relocated to the Isolated List.
"" The Isolated List displays all quarantined malicious codes.
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Using Other Functions
View other functions.
Running the accessibility functions
Settings
General
Accessibility Try Now
Running Accessibility Shortcuts
The Accessibility Shortcuts provide access to the accessibility functions. To display the Accessibility Shortcuts, press
and hold the Volume button for 1 second or more. You can easily turn on or turn off the functions such as Voice Guide,
High Contrast, Greyscale, Colour Inversion, Enlarge, Learn TV Remote, Menu Learning Screen, Multi-output Audio,
etc.
"" Even if the Voice Guide is set to Off or muted, the voice guide for Accessibility Shortcuts is enabled.
"" This function may not be supported depending on the model or geographical area.
Enabling voice guides for the visually impaired
Settings
General
Accessibility
Voice Guide Settings Try Now
You can activate voice guides that describe the menu options aloud to aid the visually impaired. To activate this
function, set Voice Guide to On. With Voice Guide on, the TV provides voice guides for channel change, volume adjust,
information on current and upcoming programmes, schedule viewing, other TV functions, various content in the
Internet, and in Search.
You can go to Voice Guide and press the Select button to turn the function on or off.
"" The Voice Guide is provided in the language that is specified on the Language screen. However, some languages are not
supported by Voice Guide even though they are listed in the Language screen. English is always supported.
"" For more information about the TV language settings, refer to "Changing the menu language".
Changing the volume, speed, and pitch of the Voice Guide
You can configure the volume, speed, and pitch of the voice guide.
- 110 -
White text on black background (high contrast)
Settings
General
Accessibility
High Contrast Try Now
You can change Smart Hub and setting menu screens to white text on a black background or change the transparent
TV menus to opaque so that text can be more easily read. To activate this function, set High Contrast to On.
"" If High Contrast is on, some Accessibility menus are not available.
Setting the screen to a black and white tone
Settings
General
Accessibility
Greyscale Try Now
You can change the colour of the TV screen to a black and white tone to sharpen blurred edges caused by colours.
"" If Greyscale is on, some Accessibility menus are not available.
"" This function may not be supported depending on the model or geographical area.
Inverting the screen colour
Settings
General
Accessibility
Colour Inversion Try Now
You can invert the colours of the text and background displayed on the TV screen to make it easier to read them.
"" If Colour Inversion is on, some Accessibility menus are not available.
"" This function may not be supported depending on the model or geographical area.
Enlarging the font (for the visually impaired)
Settings
General
Accessibility
Enlarge Try Now
You can enlarge the size of the font on the screen. To activate this function, set Enlarge to On.
Learning about the remote control (for the visually impaired)
Settings
General
Accessibility
Learn TV Remote Try Now
This function helps individuals with a visual impairment to learn the positions of the buttons on the remote control.
When this function is activated, you can press a button on the remote control and the TV will tell you its name. Press
the
button twice to exit Learn TV Remote.
"" This function is only available when Voice Guide is enabled.
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Learning about the TV menu
Settings
General
Accessibility
Menu Learning Screen Try Now
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
"" This function is only available when Voice Guide is enabled.
Listening to the TV through Bluetooth devices (for the hearing impaired)
Settings
General
Accessibility
Multi-output Audio
You can turn on both the TV speaker and Bluetooth devices at the same time. When this function is active, you can
set the volume of the Bluetooth devices higher than the volume of the TV speaker.
"" This function may not be supported depending on the model or geographical area.
"" When you connect Bluetooth devices to the TV, Multi-output Audio is activated. For more information about connecting
Bluetooth devices to the TV, refer to "Listening to the TV through Bluetooth devices".
Configuring advanced system settings
Settings
General
System Manager Try Now
Changing the menu language
Settings
General
System Manager
Language Try Now
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Setting up a password
Settings
General
System Manager
Change PIN Try Now
The PIN input window appears. Enter a PIN. Enter it again to confirm it. The default PIN is "0000".
"" If you forget your PIN, you can reset it with your remote control. With the TV turned on, press the following buttons on the
remote control in the order shown to reset the PIN to "0000".
On the Samsung Smart Remote: Select VOL button.
On the standard remote control: Select
Select RETURN button.
(
button.
) (Volume Up)
Volume Up
(
) (Volume Up)
Volume Down
Select RETURN button.
Volume Up
(
) (Volume Down)
Select RETURN button.
Selecting Usage or Retail Mode
Settings
General
System Manager
Usage Mode Try Now
You can using the TV for retail environments by setting Usage Mode to Retail Mode.
"" For all other uses, select Home Mode.
"" With Retail Mode, some functions are disabled, and the TV automatically resets itself after a preset amount of time.
Restoring the TV to the factory settings
Settings
Support
Self Diagnosis
Reset Try Now
You can restore all TV settings (excluding the Internet and network settings) to the factory defaults.
1.
Select Reset. The security PIN entry window appears.
2.
Enter the security PIN, and then select Yes. All settings are then reset. The TV turns off and on again
automatically and displays the Start Setup screen.
"" For more information on Start Setup, refer to the user manual that came with the TV.
- 113 -
.
Teletext Feature
Learn how to use Teletext and run the functions provided by Teletext Service.
"" This function is available only in the channel that supports the teletext service.
"" This function may not be supported depending on the model or geographical area.
"" To enter the Teletext feature,
On the Samsung Smart Remote: Press the
or
button and then select TTX/MIX on the pop-up list.
On the standard remote control: Press the / TTX/MIX button.
To exit from the Teletext feature,
On the Samsung Smart Remote: Press the TTX/MIX button on the pop-up list until a live TV programme appears.
On the standard remote control: Press the / TTX/MIX button on the remote control until live TV appears.
The index page of the Teletext service gives you information on how to use the Service. For Teletext information to
be displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may
not be displayed.
"" You can change Teletext pages by select numeric using your remote control.
On the Samsung Smart Remote
TTX/MIX (Full TTX / Double TTX / Mix / Live TV): The teletext mode is activated in the channel that is being watched.
Each time you press the TTX/MIX button, the teletext mode changes in the order of Full TTX → Double TTX → Mix →
Live TV.
●●
Full TTX: The teletext mode appears on the full screen.
●●
Double TTX: The teletext mode appears on the half screen along with the currently viewed channel on the
other half.
●●
Mix: The teletext mode appears transparently on the currently viewed channel.
●●
Live TV: It returns to the live TV screen.
- 114 -
Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting company, the different
topics on a Teletext page are colour-coded and can be selected by coloured buttons. Press the colour corresponding
to the topic of your choice. A new colour coded page appears. Items can be selected in the same way. To display the
previous or next page, select corresponding coloured button.
6 Index: Displays the index (contents) page at any time while you are viewing Teletext.
1 Sub Page: Displays the available sub-page.
0 List/Flof: Selects the Teletext mode. If pressed during LIST mode, switches the mode to List save mode. In List
save mode, you can save a Teletext page into a list using the 8 (Store) button.
8 Store: Stores the Teletext pages.
2 Page Up: Displays the next Teletext page.
3 Page Down: Displays the previous Teletext page.
5 Reveal/Conceal: Displays or hides the hidden text (answers to quiz games, for example). To display the normal
screen, press it again.
4 Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the
screen, press it again. For normal display, press it once again.
9 Hold: Holds the display at the current page, in the case that there are several secondary pages that follow
automatically. To undo, press it again.
7 Cancel: Shrinks the Teletext display to overlap with the current broadcast.
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On the standard remote control
"" On the standard remote control, the Teletext function icons are printed on some remote control buttons. To run a Teletext
function, find its icon printed on a remote control button, and then press the found button.
/ TTX/MIX
Full TTX / Double TTX / Mix / Live TV: The teletext mode is activated in the channel that is being watched. Each time
you press the / button, the teletext mode changes in the order of Full TTX → Double TTX → Mix → Live TV.
●●
Full TTX: The teletext mode appears on the full screen.
●●
Double TTX: The teletext mode appears on the half screen along with the currently viewed channel on the
other half.
●●
Mix: The teletext mode appears transparently on the currently viewed channel.
●●
Live TV: It returns to the live TV screen.
Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting company, the different
topics on a Teletext page are colour-coded and can be selected by coloured buttons. Press the colour corresponding
to the topic of your choice. A new colour coded page appears. Items can be selected in the same way. To display the
previous or next page, select corresponding coloured button.
6 SETTINGS
Index: Displays the index (contents) page at any time while you are viewing Teletext.
1 PRE-CH
Sub Page: Displays the available sub-page.
0 SOURCE
List/Flof: Selects the Teletext mode. If pressed during LIST mode, switches the mode to List save mode. In List save
mode, you can save a Teletext page into a list using the 8 (Store) button.
8 CH LIST
Store: Stores the Teletext pages.
2 CH <
Page Up: Displays the next Teletext page.
3 CH >
Page Down: Displays the previous Teletext page.
- 116 -
5 INFO
Reveal/Conceal: Displays or hides the hidden text (answers to quiz games, for example). To display the normal
screen, press it again.
4 E-MANUAL / REC
"" Depending on the model or geographical area.
Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the
screen, press it again. For normal display, press it once again.
9 RETURN
Hold: Holds the display at the current page, in the case that there are several secondary pages that follow
automatically. To undo, press it again.
7 EXIT
Cancel: Shrinks the Teletext display to overlap with the current broadcast.
Typical Teletext page
Part
Contents
A
Selected page number.
B
Broadcasting channel identity.
C
Current page number or search indications.
D
Date and time.
E
Text.
F
Status information. FASTEXT information.
- 117 -
Troubleshooting
If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not
addressed in the Troubleshooting section, contact the Samsung Call Centre.
Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings
Support
Remote Management Try Now
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a
Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web.
You can also turn Remote Management on and off.
"" This function requires an Internet connection.
"" You can also start Remote Management function by pressing and holding the
button for 5 or more seconds.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
●●
Diagnose your TV
●●
Adjust the TV settings for you
●●
Perform a factory reset on your TV
●●
Install recommended firmware updates
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
1.
Call the Samsung Contact Centre and ask for remote support.
2.
Open the menu on your TV and go to the Support section. (
3.
Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the technician.
4.
The technician will then access your TV.
- 118 -
Settings
Support)
Finding the contact information for service
Settings
Support
About This TV Try Now
You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's
software version, Open Source Licence and other information you may need to get service support from a Samsung
call agent or the Samsung website.
"" You can also view information by scanning the QR code of your TV.
"" You can also start this function by pressing and holding the
press and hold the
button for 5 or more seconds. For standard remote control,
(Play) button for 5 or more seconds. Continue holding the button until the customer information
pop-up window appears.
Requesting service
Settings
Support
Request Support Try Now
You can request service when you encounter a problem with the TV. Select the item matching the problem that you
encountered, and then select Request Now or Schedule Appointment
Request
Send. Your service request will
be registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
"" You must agree to the terms and conditions for the service request.
"" This function may not be supported depending on the geographical area.
"" This function requires an Internet connection.
Diagnosing TV operational issues
You can diagnose issues with your TV and Smart Hub and run reset functions.
Settings
Support
Self Diagnosis Try Now
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also
view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
Smart Hub and TV factory reset functions.
●●
Start Picture Test
●●
Start Sound Test
●●
Start Smart Hub Connection Test
●●
Reset Smart Hub
●●
Reset
- 119 -
There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings
Support
Self Diagnosis
Start Picture Test Try Now
Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is
caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
The problem
Try this!
If your Samsung Television is flickering or dimming sporadically, you may need to disable
some of the energy efficiency features.
Flickering and Dimming
Disable Ambient Light Detection, Energy Saving Mode, or Motion Lighting.
●●
Settings
General
Eco Solution
Ambient Light Detection
●●
Settings
General
Eco Solution
Energy Saving Mode
●●
Settings
General
Eco Solution
Motion Lighting
If the colour on your TV screen is not correct or the black and white colours are off, run Start
Picture Test.
●●
Component Connections/
Screen Colour
Settings
Support
Self Diagnosis
Start Picture Test
If the test results indicate that the problem is not caused by the TV, do the following:
●● Confirm that the video input connectors are connected to the correct external device
video output connectors.
●● Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
If the colours on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
Screen Brightness
●●
Settings
Picture
Expert Settings
Backlight
●●
Settings
Picture
Expert Settings
Contrast
●●
Settings
Picture
Expert Settings
Brightness
●●
Settings
Picture
Expert Settings
Sharpness
●●
Settings
Picture
Expert Settings
Colour
●●
Settings
Picture
Expert Settings
Tint (G/R)
- 120 -
The problem
Blurring, or Juddering
Try this!
If you notice blurring or juddering on the screen, use the Auto Motion Plus Settings function
to resolve the issue.
●●
Settings
Picture
Expert Settings
Auto Motion Plus Settings
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency
functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a
specified period of time.
Unwanted Powering Off
●●
Settings
General
System Manager
Time
Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been
enabled and disable it.
●●
Settings
General
Eco Solution
●●
Settings
General
System Manager
Auto Power Off
Time
Off Timer
If you are having problems powering on your TV, there are a number of things to check
before calling the service department.
Problems Powering On
Confirm that the TV's power cord is connected correctly at both ends and that the remote
control is operating normally.
Make sure that the antenna cable or cable TV cable is firmly connected.
If you have a cable box or satellite box, confirm that it is plugged in and turned on.
If your TV is not connected to a cable box or satellite box, run Auto Tuning.
Unable to find a Channel
●●
Settings
Broadcasting
(Auto Tuning Settings)
Auto Tuning
"" The Auto Tuning Settings may not appear depending on the model or geographical area.
Store displays are tuned to a digital HD channel.
If you have an analogue cable box or satellite box, upgrade to a digital cable box or satellite
box. Use HDMI or Component cables to deliver HD (high definition) picture quality.
The TV image does not look
as good as it did in the store.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel
that is broadcasting HD content.
●● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●● Terrestrial/Cable Antenna Connection: Try HD channels after running the Auto Tuning
function.
●●
Settings
Broadcasting
(Auto Tuning Settings)
Auto Tuning
"" The Auto Tuning Settings may not appear depending on the model or geographical area.
Adjust the cable box or satellite box's video output resolution to 1080i or 720p.
- 121 -
The problem
Try this!
The compression of video content may cause picture distortions, especially in fast moving
pictures from sports programmes and action movies.
The picture is distorted.
If the signal reception is weak or poor, screen distortion may be visible but it is not a
malfunction.
Mobile phones used close to the TV (within 1 m) may cause noise on analogue.
The colour is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause colour problems or
a blank screen.
Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Colour settings.
The colour is poor or the
picture is not bright enough.
●●
Settings
Picture
Picture Mode
●●
Settings
Picture
Expert Settings
Brightness
●●
Settings
Picture
Expert Settings
Sharpness
●●
Settings
Picture
Expert Settings
Colour
See if Energy Saving Mode has been enabled.
●●
Settings
General
Eco Solution
Energy Saving Mode
Try resetting the picture.
●●
There is a dotted line on the
edge of the screen.
Settings
Picture
Expert Settings
Reset Picture
Change Picture Size to 16:9 Standard.
●●
Settings
Picture
Picture Size Settings
Picture Size
16:9 Standard
If you are using AV or analogue equipment, disconnect the adapter from the Component
(Blue) input port on the TV and connect it to the AV (Yellow) input port.
The picture is black and
white.
"" The Component or AV input port may not be provided depending on the model or
geographical area.
Check whether Greyscale is set to On.
●●
Settings
General
Accessibility
Greyscale
"" If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Centre
for assistance.
"" If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
"" If the problem persists, check the signal strength or refer to the external device’s user manual.
- 122 -
I Can't Hear the Sound Clearly
When the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings
Support
Self Diagnosis
Start Sound Test Try Now
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the
broadcast signal's strength.
The problem
There is no sound or the
sound is too low at maximum
volume.
Try this!
Check the volume control of your TV, and then check the volume control of the external
device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV.
Set Sound Output to TV Speaker.
●●
The picture is good but there
is no sound.
Settings
Sound
Sound Output
If you are using an external device, check the device’s audio output option. For example,
you may need to change your cable box’s audio option to HDMI if the box connected to your
TV is using an HDMI cable.
To listen to computer sound, connect an external speaker to the computer’s audio output
connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s power
cable.
No sound is heard.
Check whether the Digital Output Audio Format is set to Dolby Digital+. If you are using a
receiver that does not support Dolby Digital Plus, you will hear no sound when you select
Dolby Digital+.
●●
Settings
Dolby Digital+
Sound
Expert Settings
Digital Output Audio Format
Run Start Sound Test.
●●
The speakers are making an
odd sound.
Settings
Support
Self Diagnosis
Start Sound Test
Make sure that the audio cable is connected to the correct audio output connector on the
external device.
For antenna or cable connections, check the signal information. A low signal level may
cause sound distortions.
- 123 -
There Is a Problem with the Broadcast
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
The problem
Try this!
Make sure the antenna cable is connected securely to the TV.
Select
“Weak or No Signal”
displayed in TV mode/cannot
find channel.
Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable box or satellite box, run Auto Tuning to search for
channels.
●●
Settings
Broadcasting
(Auto Tuning Settings)
Auto Tuning
"" The Auto Tuning Settings may not appear depending on the model or geographical
area.
Confirm that the coaxial cable is securely connected to the TV.
The TV is not receiving all
channels.
Run Start Setup or Auto Tuning.
●●
Settings
Broadcasting
(Auto Tuning Settings)
Auto Tuning
"" The Auto Tuning Settings may not appear depending on the model or geographical
area.
The picture is distorted.
The compression of the video content may cause picture distortions. This is especially true
with fast moving pictures from sports programmes and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low.
Select high definition (HD) channels or programmes.
- 124 -
My Computer / Game Console Won't Connect
When the TV has difficulties connecting to a PC or game console, these steps may help resolve the problem.
The problem
The "Mode Not Supported"
message appears.
Try this!
Set output resolution of your PC or game console so it matches a resolution supported by
the TV.
If you are using an HDMI connection, check the audio output setting on your PC.
The video is OK but there is
no audio.
If you are using an HDMI-to-DVI cable, a separate audio cable is required. Note that the
HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit
audio. To listen to the computer sound, connect external speakers to the audio output
connection of the computer.
The TV Won't Connect to the Internet
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The problem
The TV cannot connect to
your network or apps (for
Internet compatible models
only).
The wireless network
connection failed.
The wireless network signal
is too weak.
Try this!
Make sure the TV has a network connection.
●●
Settings
General
Network
Network Status
Contact your Internet service provider.
Confirm your wireless modem/router is on and connected to the Internet.
Position your wireless router, modem router, or access point in a central location. Avoid
putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength. Place the
repeater halfway between your wireless router and your TV.
- 125 -
The Schedule Recording/Timeshift Function Isn't Working
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The problem
Try this!
Check if there is a USB device connected to the TV.
Schedule Recording cannot be
used.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the USB device. The function will not work if there isn't enough
storage space on the USB device.
"" This function may not be supported depending on the model or geographical area.
Anynet+ (HDMI-CEC) Isn't Working
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problem
Try this!
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices
only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Anynet+ does not work.
Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.
●●
Settings
General
External Device Manager
Anynet+ (HDMI-CEC)
Anynet+ may not function when some other functions are active, including Channel Search,
Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn
your TV off and on.
Move the focus to the Anynet+ device at
Source, press the up directional button to
move to Anynet+, and then press the Select button.
I want to start Anynet+.
Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMICEC) menu to see if Anynet+ (HDMI-CEC) is set to On.
●●
I want to exit Anynet+.
Settings
General
External Device Manager
Anynet+ (HDMI-CEC)
External Device Manager
Anynet+ (HDMI-CEC)
Set Anynet+ (HDMI-CEC) to Off.
●●
Settings
General
- 126 -
The problem
Try this!
The message "Connecting
to Anynet+ device..." or
"Disconnecting from
Anynet+ device" appears
on the screen.
You cannot use the remote control when the TV is configuring Anynet+ or switching to a
viewing mode. Use the remote control after the TV has completed the Anynet+ configuration or
has switched to a viewing mode.
The Anynet+ device won't
play.
You cannot use the play function when Start Setup is in progress.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.
The connected device is
not displayed.
●●
Settings
General
External Device Manager
Anynet+ (HDMI-CEC)
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is
connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.
If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please scan for the device again.
The TV audio is not being
played through the AV
receiver.
Connect an optical cable to the TV and the AV receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an AV receiver that supports ARC.
I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem
I launched an app, but
it's in English. How can I
change the language?
My application is not
working.
Try this!
Languages supported by the app may be different from the user interface language. The ability
to change the language depends on the service provider.
Check with the service provider.
Refer to the Help section on the application service provider's website.
- 127 -
My File Won't Play
When files aren't playing, this may help resolve the problem.
The problem
Some files can't be
played.
Try this!
This problem may occur with high-bitrate files. Most files can be played back, but you might
experience problems with high-bitrate files.
I Want to Reset the TV
Initialise the settings to factory defaults.
Reset
Path
Description
Reset Settings
Settings
Support
Self Diagnosis
Reset
Resets Picture, Sound, Broadcasting, and all other settings, except
for the network settings, to the default settings.
Reset Smart Hub
Settings
Support
Self Diagnosis
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and
deletes all information related to Samsung accounts, linked
service accounts, Smart Hub service agreements, and Smart Hub
applications.
Reset Picture
Settings
Picture
Expert Settings
Reset Picture
Resets current picture settings.
Reset Sound
Settings
Expert Settings
Sound
Resets current sound settings.
Sound
Reset
- 128 -
Other Issues
Use these procedures to resolve other issues that may occur.
The problem
The TV is hot.
Try this!
Watching TV for an extended period of time causes the panel to generate heat. The heat
from the panel is dissipated through internal vents running along the top of the TV. The
bottom, however, may feel hot to the touch after extended use. Children watching TV need
constant adult supervision to prevent them from touching the TV. This heat, however, is not
a defect and does not affect the TV's functionality.
HD channels will have black bars on either side of the screen when displaying upscaled SD
(4:3) content.
The picture won’t display in
full screen.
Black bars will appear at the top and bottom of the screen when you watch movies that have
aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
●●
Settings
Picture
Picture Size Settings
The "Mode Not Supported"
message appears.
The output resolution of the attached device is not supported by the TV. Check the TV's
supported resolutions and adjust the external device’s output resolution accordingly.
The TV smells of plastic.
This smell is normal and will dissipate over time.
The TV is tilted to the side.
Remove the base stand from the TV and reassemble it.
The stand is wobbly or
crooked.
Make sure the indicator arrows on the stand and stand holder are properly aligned.
The remote control and/or
voice control does not work.
The TV ships with protective stickers covering some of the sensors. Make sure all of the
stickers have been removed.
- 129 -
The problem
Try this!
Broadcasting is only available when the Source is set to TV.
The Broadcasting function
has been deactivated.
The settings are lost after
5 minutes or every time the
TV is turned off.
Broadcasting cannot be accessed while you watch TV using a cable box or satellite box.
Broadcasting cannot be accessed while a recording is in progress or the Timeshift function
is running.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically
reset every 5 minutes.
Change Usage Mode to Home Mode.
●●
Settings
General
System Manager
Usage Mode
System Manager
Usage Mode
A POP (TV’s internal banner
ad) appears on the screen.
Change Usage Mode to Home Mode.
The TV is making a popping
noise.
The expansion and contraction of the TV's outer casing may cause a popping noise. This does
not indicate a product malfunction. The TV is safe to use.
The TV is making a
humming noise.
●●
Settings
General
Your TV utilises high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an
exchange or refund.
Check the network connection status.
The software update over
the Internet has failed.
●●
Settings
General
Network
Network Status
If the TV is not connected to a network, connect it to a network.
The upgrade stops if you already have the latest software version.
- 130 -
Precautions and Notes
You can get instructions and information that you must read after installation.
Before Using the Recording and Timeshift Functions
Read these instructions before using Recording and Timeshift.
"" This function may not be supported depending on the model or geographical area.
Before using the recording and schedule recording functions
"" Recording may not be supported depending on the model or geographical area.
●●
To set up a Schedule Recording, you must first set the TV's clock. Set the Clock Set.
––
Settings
General
System Manager
Time
Clock Set
●●
You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries.
●●
Recordings are DRM-protected and therefore cannot be played back on a computer or on a different TV. In
addition, these files cannot be played back on your TV if its video circuit has been replaced.
●●
A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives
are not supported.
●●
USB memory sticks are not supported.
●●
The total recording capacity may differ with the amount of available hard drive space and the recording
quality level.
- 131 -
●●
Schedule Recording requires at least 100 MB of free space on the USB storage device. Recording will stop if
the available storage space falls below 50 MB while recording is in progress.
●●
If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions
are in progress, only the recording will stop.
●●
The maximum recording time is 720 minutes.
●●
Videos are played according to the TV settings.
●●
If the input signal is changed while recording is in progress, the screen will go blank until the change is made.
In this case, recording will resume, but
will not be available.
●●
When using the Record or Schedule Recording function, the actual recording may start a second or two later
than the specified time.
●●
If the Schedule Recording function is operating while a recording is being made on an HDMI-CEC external
device, the priority is given to the Schedule Recording.
●●
Connecting a recording device to the TV automatically deletes abnormally saved recorded files.
●●
If the Sleep Timer or Auto Power Off has been set, the TV will override these settings, continue to record, and
turn off after the recording has ended.
––
Settings
General
System Manager
––
Settings
General
Eco Solution
Time
Sleep Timer
Auto Power Off
- 132 -
Before using the timeshift function
"" Timeshift may not be supported depending on the model or geographical area.
●●
A USB hard drive with a speed of 5,400 rpm or above is recommended. However, RAID-type USB hard drives
are not supported.
●●
USB memory sticks or flash drives are not supported.
●●
The total recording capacity may differ with the amount of available hard drive space and the recording
quality level.
●●
If the available storage space falls below 500 MB while both the Schedule Recording and Timeshift functions
are in progress, only the recording will stop.
●●
The maximum amount of time available for the Timeshift function is 90 minutes.
●●
The Timeshift function is not available for locked channels.
●●
Time-shifted videos are played according to the TV settings.
●●
The Timeshift function may be terminated automatically once it reaches its maximum capacity.
●●
The Timeshift function requires at least 1.5 GB of free space available on the USB storage device.
Supported broadcasting audio options
Check the supported broadcasting audio options.
A2 Stereo
NICAM Stereo
Audio Type
Dual Sound
Default
Mono
Mono
Automatic change
Stereo
Stereo, Mono
Automatic change
Dual
Dual I, Dual II
Dual I
Mono
Mono
Automatic change
Stereo
Mono, Stereo
Automatic change
Dual
Mono, Dual I, Dual II
Dual I
"" If the Stereo signal is too weak and an automatic switching occurs, select Mono.
"" Available only for the stereo signals.
"" Available only when the input source is set to TV.
- 133 -
Read Before Using Apps
Read this information before using Apps.
●●
Due to the product characteristics featured on Samsung Smart Hub, as well as limitations in available content,
certain features, applications, and services may not be available on all devices or in all territories. Visit http://
www.samsung.com for more information on specific device information and content availability. Services and
content availability are subject to change without prior notice.
●●
Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by
the service provider for any reason.
●●
Application services may be provided in English only and available content may differ with the geographical
area.
●●
For more information about applications, visit the applicable service provider's website.
●●
An unstable Internet connection may cause delays or interruptions. In addition, applications may terminate
automatically depending on the network environment. If this occurs, check your Internet connection and try
again.
●●
Application services and updates may become unavailable.
●●
Application content is subject to change by the service provider without prior notice.
●●
Specific services may differ with the version of the application installed on the TV.
●●
An application's functionality may change in future versions of the application. If this occurs, run the
application's tutorial or visit the service provider's website.
●●
Depending on the service provider's policies, certain applications may not support multitasking.
- 134 -
Read Before Using the Internet
Read this information before using the Internet.
●●
The Internet is not compatible with Java applications.
●●
File download is not supported.
●●
The Internet may not be able to access certain websites.
●●
The TV does not support playback of flash videos.
●●
E-commerce for online purchases is not supported.
●●
With websites that have scrollable windows, scrolling a window can result in corrupted characters.
●●
ActiveX is not supported.
●●
Only a limited number of fonts are supported. Certain symbols and characters may not be displayed properly.
●●
The response to remote commands and the resulting on-screen display may be delayed while a web page is
loading.
●●
Loading a web page may be delayed or suspended completely with certain operating systems.
●●
The copy and paste operations are not supported.
●●
When composing an email or a simple message, certain functions such as the font size and colour selection
may not be available.
●●
There is a limit to the number of bookmarks and the size of the log file that can be saved.
●●
The number of windows that can be opened concurrently differs with the search conditions and the TV model.
●●
The web browsing speed will differ with the network environment.
●●
If the Clock Set has not been set, the browsing history will not be saved.
––
Settings
General
System Manager
- 135 -
Time
Clock Set
●●
The browsing history is saved from latest to oldest, with the oldest entries being overwritten first.
●●
Depending on the types of video/audio codecs supported, it might not be possible to play certain video and
audio files while playing HTML5 Video/Audio.
●●
Video sources from PC-optimised streaming service providers may not play properly on our proprietary
Internet.
Read before setting up a wireless Internet connection
Precautions for wireless Internet
●●
This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. Samsung recommends using IEEE
802.11n. Video files stored on a device connected to the TV via a Home Network may not play back smoothly.
""
Some of the IEEE 802.11 communication protocols may not be supported depending on the model.
●●
To use wireless Internet, the TV must be connected to a wireless router or modem. If the wireless router
supports DHCP, the TV can use a DHCP or static IP address to connect to the wireless network.
●●
Select a channel that is not currently in use for the wireless router. If the channel set for the wireless router is
currently being used by another device, the result is usually interference and/or a communications failure.
●●
Most wireless networks have an optional security system. To enable a wireless network's security system,
you need to create a password using characters and numbers. This password is then needed to connect to a
security-enabled AP.
Wireless security protocols
The TV only supports the following wireless network security protocols.
––
Authentication Modes: WEP, WPAPSK, WPA2PSK
––
Encryption Types: WEP, TKIP, AES
The TV cannot connect to non-certified wireless routers.
In compliance with the newest Wi-Fi certification specifications, Samsung TVs do not support WEP or TKIP security
encryption in networks running in the 802.11n mode. If the wireless router supports WPS (Wi-Fi Protected Setup),
you can connect the TV to your network using PBC (Push Button Configuration) or a PIN (Personal Identification
Number). WPS automatically configures the SSID and WPA key settings.
- 136 -
Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations on use of photo, video, and music files Try Now
●●
The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass storage
devices. Types of MSC devices include external hard drives, flash card readers, and digital cameras. (USB hubs
are not supported.) These kinds of devices must be connected directly to the USB port. The TV may not be able
to recognise a USB device or read the files on the device if it is connected with a USB extension cable. Do not
disconnect USB devices while they are transferring files.
●●
When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an external
hard drive with its own power adapter.
●●
Certain digital cameras and audio devices may not be compatible with the TV.
●●
If there are multiple USB devices connected to the TV, the TV might not be able to recognise some or all the
devices. USB devices that use high-power input should be connect to the USB [5V, 1A] port.
●●
The TV supports the FAT, exFAT, and NTFS file systems.
●●
After sorting files in the Folder view mode, the TV can display up to 1,000 files per folder. If the USB device
contains more than 8,000 files and folders, however, some files and folders might not be accessible.
●●
Certain files, depending on how they are encoded, may not play on the TV.
●●
Certain files are not supported on all models.
●●
The UHD Video Pack content is not supported by the Samsung UHD TVs produced in 2017 or later.
●●
DivX and DTS codecs are not supported by the Samsung TV models released in 2018.
- 137 -
Supported external subtitles
Name
Format
MPEG-4 Timed text
.ttxt
SAMI
.smi
SubRip
.srt
SubViewer
.sub
Micro DVD
.sub or .txt
SubStation Alpha
.ssa
Advanced SubStation Alpha
.ass
SMPTE-TT Text
.xml
Supported internal subtitles
Name
Container
Xsub
AVI
SubStation Alpha
MKV
Advanced SubStation Alpha
MKV
SubRip
MKV
VobSub
MKV
MPEG-4 Timed text
MP4
TTML in smooth streaming
MP4
SMPTE-TT TEXT
MP4
SMPTE-TT PNG
MP4
- 138 -
Supported image formats and resolutions
File extension
Format
Resolution
JPEG
15360 x 8640
*.png
PNG
4096 x 4096
*.bmp
BMP
4096 x 4096
*.mpo
MPO
15360 x 8640
*.jpg
*.jpeg
"" The MPO format is supported partly.
Supported music formats and codecs
File extension
Format
Codec
Note
*.mp3
MPEG
MPEG1 Audio Layer 3
MPEG4
AAC
*.flac
FLAC
FLAC
Supports up to 2 channels
*.ogg
OGG
Vorbis
Supports up to 2 channels
*.wma
WMA
WMA
*.wav
wav
wav
*.m4a
*.mpa
*.aac
*.mid
*.midi
*.ape
*.aif
*.aiff
*.m4a
WMA is supported up to 10 Pro 5.1 channels, M2 profile.
WMA1, WMA lossless / Voice are not supported.
Supports type 0 and type 1.
midi
midi
Seek is not supported.
Supports USB device only.
ape
ape
AIFF
AIFF
ALAC
ALAC
- 139 -
Video codecs supported by NU7100 model series or higher
File
format
Container
Video codecs
Resolution
4096 x 2160: 30
H.264 BP/MP/HP
4096 x 2160
HEVC (H.265 - Main, Main10)
*.avi
Motion JPEG
*.mkv
*.asf
Frame rate
(fps)
3840 x 2160
3840 x 2160: 60
Bitrate
(Mbps)
60
60
80
30
80
Dolby Digital
MVC
*.wmv
*.mp4
AVI
*.mov
*.3gp
MKV
ASF
*.vro
*.mpg
MP4
3GP
*.mpeg
MOV
*.ts
*.tp
FLV
VRO
*.trp
*.mov
VOB
PS
*.flv
*.vob
TS
SVAF
*.svi
*.m2ts
Audio codecs
LPCM
ADPCM(IMA, MS)
MPEG4 SP/ASP
Window Media Video v9 (VC1)
AAC
HE-AAC
60
WMA
Dolby Digital Plus
MPEG2
MPEG(MP3)
1920 x 1080
MPEG1
20
MPEG-H
AC-4
G.711(A-Law,
μ-Law)
Microsoft MPEG-4 v1, v2, v3
Window Media Video v7 (WMV1), v8
(WMV2)
OPUS
30
H.263 Sorrenson
*.mts
VP6
*.webm
*.rmvb
WebM
RMVB
VP8
1920 x 1080
60
20
VP9 (Supported up to profile 0,
profile 2)
3840 x 2160
3840 x 2160: 60
80
RV8/9/10 (RV30/40)
1920 x 1080
60
20
- 140 -
Vorbis
RealAudio 6
Video codecs supported by NU7090 model series or lower
File
format
Container
Video codecs
Resolution
3840 x 2160: 30
H.264 BP/MP/HP
3840 x 2160
HEVC (H.265 - Main, Main10)
*.avi
Frame rate
(fps)
1920 x 1080: 60
60
Bitrate
(Mbps)
Audio codecs
50
50
Motion JPEG
*.mkv
*.asf
Dolby Digital
MVC
*.wmv
*.mp4
AVI
*.mov
*.3gp
MKV
ASF
*.vro
*.mpg
MP4
3GP
*.mpeg
MOV
*.ts
*.tp
FLV
VRO
*.trp
*.mov
VOB
PS
*.flv
TS
*.vob
SVAF
LPCM
ADPCM(IMA, MS)
MPEG4 SP/ASP
Window Media Video v9 (VC1)
60
MPEG2
1920 x 1080
*.m2ts
WMA
20
Dolby Digital Plus
MPEG(MP3)
MPEG-H
MPEG1
AC-4
G.711(A-Law,
μ-Law)
Microsoft MPEG-4 v1, v2, v3
Window Media Video v7 (WMV1),
OPUS
v8 (WMV2)
*.svi
AAC
HE-AAC
30
H.263 Sorrenson
*.mts
VP6
*.webm
*.rmvb
WebM
RMVB
VP8
1920 x 1080
VP9 (Supported up to profile 0,
profile 2)
3840 x 2160
RV8/9/10 (RV30/40)
1920 x 1080
- 141 -
20
60
Vorbis
50
20
RealAudio 6
Other restrictions
●●
Codecs may not function properly if there is a problem with the content.
●●
Video content does not play or does not play correctly if there is an error in the content or container.
●●
Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
●●
If the Index Table is has an error, the Seek (Jump) function will not work.
●●
When playing video over a network connection, the video may not play smoothly because of data transmission
speeds.
●●
Some USB/digital camera devices may not be compatible with the TV.
●●
HEVC codec is only available in MKV / MP4 / TS containers.
●●
The MVC codec is supported partly.
Video decoders
●●
H.264 UHD is supported up to Level 5.1, and H.264 FHD is supported up to Level 4.1. (TV does not support FMO
/ ASO / RS)
●●
HEVC UHD is supported up to Level 5.1, and HEVC FHD is supported up to Level 4.1.
●●
VC1 AP L4 is not supported.
●●
GMC 2 or above is not supported.
Audio decoders
●●
WMA is supported up to 10 Pro 5.1 channels, M2 profile.
●●
WMA1, WMA lossless / Voice are not supported.
●●
QCELP and AMR NB / WB are not supported.
●●
Vorbis is supported for up to 5.1 channels.
●●
Dolby Digital Plus is supported for up to 5.1 channels.
●●
The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 KHz, and differ with the codec.
- 142 -
Read After Installing the TV
Read this information after installing the TV.
Picture sizes and input signals
The Picture Size settings are applied to the current source. The applied Picture Size Settings will remain in effect
whenever you select that source unless you change them.
Input signal
Picture size
Component
16:9 Standard, Custom, 4:3
HDMI (720p)
16:9 Standard, Custom, 4:3
HDMI (1080i, 1080p)
16:9 Standard, Custom, 4:3
HDMI (3840 x 2160p)
16:9 Standard, Custom
HDMI (4096 x 2160p)
16:9 Standard, Custom
USB (720p)
16:9 Standard, Custom, 4:3
USB (1080i/p @ 60 Hz)
16:9 Standard, Custom, 4:3
USB (3840 x 2160p @ 24/30 Hz)
16:9 Standard, Custom
USB (3840 x 2160p @ 60 Hz)
USB (4096 x 2160p @ 24/30/60 Hz)
16:9 Standard, Custom
Installing an anti-theft lock
An anti-theft lock is a physical device that can be used to protect the TV against theft. Look for the lock slot on the
back of the TV. The slot has a
icon next to it. To use the lock, wrap the lock cable around an object that is too heavy
to carry and then thread it through the TV's lock slot. The lock is sold separately. The method of using an anti-theft
lock may differ for each TV model. Refer to the lock's user manual for more information.
"" This function may not be supported depending on the model or geographical area.
- 143 -
Supported Resolutions for UHD Input Signals
Check the supported resolution for UHD input signals.
●●
Resolution: 3840 x 2160p, 4096 x 2160p
""
An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI
connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
If HDMI UHD Color is set to Off
Frame rate (fps)
Colour Depth /
Chroma Sampling
RGB 4:4:4
YCbCr 4:4:4
YCbCr 4:2:2
YCbCr 4:2:0
50 / 60
8 bit
-
-
-
O
Colour Depth /
Chroma Sampling
RGB 4:4:4
YCbCr 4:4:4
YCbCr 4:2:2
YCbCr 4:2:0
8 bit
O
O
O
O
10 bit
-
-
O
O
12 bit
-
-
O
O
If HDMI UHD Color is set to On
Frame rate (fps)
50 / 60
Supported Resolutions for FreeSync
Check the supported resolution for the FreeSync function.
●●
Settings of FreeSync mode: Off / Ultimate (48~120 Hz) / Basic (90~120 Hz)
""
The supported FreeSync modes may differ depending on the external device.
Resolution
(Dots x lines)
1920 x 1080
Display format
Horizontal
frequency
Vertical frequency
Clock frequency
(Hz)
(MHz)
120.000
297.000
(KHz)
120 Hz
135.000
"" This function may not be supported depending on the model or geographical area.
- 144 -
SCAN
progressive
Read Before Connecting a Computer (Supported Resolutions)
Check the supported resolution for PC input signals.
When you connect your TV to a computer, set the computer's video card to one of the standard resolutions listed in
the tables below or on the next page. The TV will automatically adjust to the resolution you choose. Note that the
optimal and recommended resolution is 3840 x 2160 at 60 Hz. Choosing a resolution not included in the tables can
result in a blank screen or just the power indicator turning on. Refer to the user manual of your graphics card for
compatible resolutions.
"" The native resolution is 3840 x 2160 at 60 Hz with the HDMI UHD Color set to On. The native resolution is 3840 x 2160 at 30
Hz with the HDMI UHD Color set to Off.
IBM
Resolution
(Dots x lines)
720 x 400
Display format
Horizontal
frequency
Vertical frequency
Clock frequency
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
(KHz)
70 Hz
31.469
70.087
28.322
-/+
Display format
Horizontal
frequency
Vertical frequency
Clock frequency
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
MAC
Resolution
(Dots x lines)
(KHz)
640 x 480
67 Hz
35.000
66.667
30.240
-/-
832 x 624
75 Hz
49.726
74.551
57.284
-/-
1152 x 870
75 Hz
68.681
75.062
100.000
-/-
- 145 -
VESA DMT
Resolution
(Dots x lines)
Display format
Horizontal
frequency
Vertical frequency
Clock frequency
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
(KHz)
640 x 480
60 Hz
31.469
59.940
25.175
-/-
640 x 480
72 Hz
37.861
72.809
31.500
-/-
640 x 480
75 Hz
37.500
75.000
31.500
-/-
800 x 600
60 Hz
37.879
60.317
40.000
+/+
800 x 600
72 Hz
48.077
72.188
50.000
+/+
800 x 600
75 Hz
46.875
75.000
49.500
+/+
1024 x 768
60 Hz
48.363
60.004
65.000
-/-
1024 x 768
70 Hz
56.476
70.069
75.000
-/-
1024 x 768
75 Hz
60.023
75.029
78.750
+/+
1152 x 864
75 Hz
67.500
75.000
108.000
+/+
1280 x 720
60 Hz
45.000
60.000
74.250
+/+
1280 x 800
60 Hz
49.702
59.810
83.500
-/+
1280 x 1024
60 Hz
63.981
60.020
108.000
+/+
1280 x 1024
75 Hz
79.976
75.025
135.000
+/+
1366 x 768
60 Hz
47.712
59.790
85.500
+/+
1440 x 900
60 Hz
55.935
59.887
106.500
-/+
1600 x 900
60 Hz
60.000
60.000
108.000
+/+
1680 x 1050
60 Hz
65.290
59.954
146.250
-/+
1920 x 1080
60 Hz
67.500
60.000
148.500
+/+
- 146 -
VESA CVT
Resolution
(Dots x lines)
2560 x 1440
Display format
Horizontal
frequency
Vertical frequency
Clock frequency
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
119.998
497.750
+/-
Vertical frequency
Clock frequency
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
(KHz)
120 Hz
182.996
"" The resolution may not be supported depending on the model.
CTA-861
Resolution
(Dots x lines)
Display format
Horizontal
frequency
(KHz)
3840 x 2160
30 Hz
67.500
30.000
297.000
-/-
*3840 x 2160
60 Hz
135.000
60.000
594.000
-/-
**1920 x 1080
100 Hz
112.500
100.000
297.000
+/+
**1920 x 1080
120 Hz
135.000
120.003
297.000
+/+
"" *: This resolution is only supported by HDMI 2.0 mode.
"" **: The resolution may not be supported depending on the model.
- 147 -
Supported Resolutions for Video Signals
Check the supported resolution for video signals.
CTA-861
Resolution
(Dots x lines)
Display format
Horizontal
frequency
Vertical frequency
Clock frequency
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
(KHz)
720 (1440) x 576i
50 Hz
15.625
50.000
27.000
-/-
720 (1440) x 480i
60 Hz
15.734
59.940
27.000
-/-
720 x 576
50 Hz
31.250
50.000
27.000
-/-
720 x 480
60 Hz
31.469
59.940
27.000
-/-
1280 x 720
50 Hz
37.500
50.000
74.250
+/+
1280 x 720
60 Hz
45.000
60.000
74.250
+/+
1920 x 1080i
50 Hz
28.125
50.000
74.250
+/+
1920 x 1080i
60 Hz
33.750
60.000
74.250
+/+
1920 x 1080
24 Hz
27.000
24.000
74.250
+/+
1920 x 1080
25 Hz
28.125
25.000
74.250
+/+
1920 x 1080
30 Hz
33.750
30.000
74.250
+/+
1920 x 1080
50 Hz
56.250
50.000
148.500
+/+
1920 x 1080
60 Hz
67.500
60.000
148.500
+/+
3840 x 2160
24 Hz
54.000
24.000
297.000
+/+
3840 x 2160
25 Hz
56.250
25.000
297.000
+/+
3840 x 2160
30 Hz
67.500
30.000
297.000
+/+
- 148 -
Resolution
(Dots x lines)
Display format
Horizontal
frequency
Vertical frequency
Clock frequency
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
(KHz)
*3840 x 2160
50 Hz
112.500
50.000
594.000
+/+
*3840 x 2160
60 Hz
135.000
60.000
594.000
+/+
4096 x 2160
24 Hz
54.000
24.000
297.000
+/+
4096 x 2160
25 Hz
56.250
25.000
297.000
+/+
4096 x 2160
30 Hz
67.500
30.000
297.000
+/+
*4096 x 2160
50 Hz
112.500
50.000
594.000
+/+
*4096 x 2160
60 Hz
135.000
60.000
594.000
+/+
**1920 x 1080
100 Hz
112.500
100.000
297.000
+/+
**1920 x 1080
120 Hz
135.000
120.003
297.000
+/+
Vertical frequency
Clock frequency
(Hz)
(MHz)
Polarity
(horizontal /
vertical)
119.998
497.750
+/-
"" *: This resolution is only supported by HDMI 2.0 mode.
"" **: The resolution may not be supported depending on the model.
VESA CVT
Resolution
(Dots x lines)
2560 x 1440
Display format
Horizontal
frequency
(KHz)
120 Hz
182.996
"" The resolution may not be supported depending on the model.
- 149 -
Read Before Using Bluetooth Devices
Read this information before using a Bluetooth device.
"" This function may not be supported depending on the model or geographical area.
Restrictions on using Bluetooth
●●
You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.
●●
Compatibility issues may occur, depending on the Bluetooth device. (A Mobile exclusive headphone may not
be available, depending on the environment.)
●●
Lip-sync errors may occur.
●●
The TV and Bluetooth device may disconnect, depending on the distance between them.
●●
A Bluetooth device may hum or malfunction:
●●
––
When a part of your body is in contact with the receiving/transmitting system of the Bluetooth device or
the TV.
––
When the device is subject to electrical variation from obstructions caused by a wall, corner, or office
partitioning.
––
When the device is exposed to electrical interference from same frequency-band devices including
medical equipment, microwave ovens, and wireless LANs.
If the problem persists, we recommend you use a wired connection.
––
DIGITAL AUDIO OUT (OPTICAL) port
––
HDMI (ARC) port
- 150 -
Buttons and functions available while playing multimedia
content
Review available media playback, control, and record buttons and descriptions of how they are used.
Press the Select button while playing any video, photo, or recorded content. The following buttons appear.
"" The provided buttons and functions may not be supported depending on the model or geographical area.
"" The available buttons and functions may differ with the content you are viewing or playing.
●●
Pause / Play
Pauses or plays the multimedia content. You can use the following functions when the video is paused. Note
that with the video paused, the TV does not play audio.
––
●●
Slow Rewind or Slow Forward: Allows you to play the video slowly backward or forward by selecting the
or option. To change the playback speed in 3 levels, press the option repeatedly. To return to normal
speed, select the
option or press the
button.
Jump Backward / Jump Forward
Press the up directional button to move the focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by 10 seconds in the video.
Move to a specific playback section, move up the focus on the playback bar, and then select one of the five
thumbnails.
""
●●
This function may not be supported depending on the file format.
Previous / Next
Displays the previous or the next multimedia content file.
●●
Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or fast forward speed up to 3 times
faster than normal, select the button repeatedly. To return to normal speed, select the
option or press the
button.
- 151 -
●●
360 Auto Rotation
Automatically adjusts the video's viewing angle by analysing the amount of image changes during playback of
a video file that provides a 360-degree view. When this function is started, the rotation starts in a short time.
––
General
––
Dynamic
––
Natural
""
The 360 Auto Rotation function does not work in General mode.
""
This function may not be supported depending on the file format.
""
Video files that use the mjpeg codec do not support a 360-degree view.
""
When a video does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted.
""
Videos may be interrupted if 360 rotation is applied during double speed playback.
""
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.
●●
360 Mode
Provides a 360-degree view for videos and photos.
""
This function may not be supported depending on the file format.
""
Video files using the mjpeg codec do not support a 360-degree view.
""
When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look
distorted.
""
Videos may be interrupted if 360 rotation is applied during double speed playback.
""
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other
functions during playback.
●●
Repeat
Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly.
●●
Shuffle
Plays music files in random order.
●●
Picture Off
Plays multimedia content with the screen off.
- 152 -
●●
Fit to screen
Fits a photo to the screen.
●●
Zoom
Zooms in a photo.
●●
Rotate left / Rotate right
Rotates a photo left or right.
●●
Background Music
During a slideshow, pauses or resumes the background music.
●●
Options
""
The available options may differ with the model and content.
Function
Description
Slideshow Speed
Sets the slideshow speed.
Slideshow Effect
Applies transition effects to the slide show.
Plays background music while the TV displays photos.
Background Music
"" The music files must be saved in the same USB device as the photo files.
"" To pause the background music, select Background Music on the playback screen bottom.
Controls video subtitles.
Subtitles: Turns the language of the subtitles on or off.
Sync: Adjusts the synchronisation when the video and the subtitles are not synchronised.
Reset Sync: Resets the subtitle synchronisation adjustment to 0.
Subtitles
Size: Changes the font size of the subtitles.
Encoding: Displays a list of encoding languages. Allows you to change the encoding language
when subtitles are displayed incorrectly.
Edge Type: Adjusts the position of text and subtitle edges.
Edge Color: Changes the colour of subtitle edges.
Rotate
Audio Language
Information
Rotates the video.
Changes the audio language you want to hear.
"" This function is only available if the video supports multi-track sound.
Displays detailed information about the current multimedia content.
- 153 -
Licence
Check the licence information and trademarks applied in your TV.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of
Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License
Notice is written only English.
"" This licence may not be supported depending on the model or geographical area.
- 154 -
Accessibility Guidance
Provides a menu and a remote control guide that aid the visually impaired.
Menu Learning Screen
Learn the menus on the TV screen. Once enabled, your TV will tell you the structure and features of the menus you
select.
Using the Remote control
Guide for the Samsung Smart Remote.
"" The Samsung Smart Remote may not be supported depending on the model or geographical area.
Orientation of the Samsung Smart Remote
Hold the remote control with the buttons facing towards you. The remote is slightly thinner towards the top and
thicker towards the bottom.
Description of the Samsung Smart Remote
From top to bottom and left to right:
●●
The
or
button is at the top left.
●●
There is a small LED at the right side of the
●●
Below the LED is a round button which is the
●●
Of the two buttons below the
button on the Samsung Smart Remote that comes with the QLED TV, the
left one is the
button and the right one the
button.
●●
Of the two buttons below the
button on the Samsung Smart Remote that comes with the UHD TV or THE
FRAME, the left one is the
button and the right one the
button.
or
button, but you cannot find it by touching with hand.
button.
- 155 -
●●
Underneath these two buttons is the directional button which consists of a large outer circle with a round
button in the middle.
●●
Underneath the directional button are two buttons on the left and right hand sides and another button at the
centre. The one on the left is the
button and the one on the right is the
button. The round button in
the middle is the
button.
●●
Underneath the
button are two thin horizontal buttons. These are more protruded than the other buttons
on the remote control. The one on the left is the volume button and the one on the right is the channel button.
Push up from beneath or down from above to use these as rocker buttons to change the channel or volume.
––
Briefly press the VOL button to mute the sound.
––
Press and hold the VOL button to open the Accessibility Shortcuts menu.
––
Briefly press the CH button to open the Channel List.
""
This function may not be supported depending on the model or geographical area.
The colour buttons
If you press the
press the
or
or
button while viewing a programme, the red, green, yellow, and blue options appear. If you
button and then press the Select button while viewing a programme, the Record, Timeshift,
Stop (when Record or Timeshift is running), Info, and Move to the top (or Move to the bottom) options appear.
"" This function may not be supported depending on the geographical area.
The play/pause button
If you press the
button while watching a TV programme, the screen you are watching stops and a control bar
appears. You can select Rewind, Play, Pause, Fast Forward, Stop Timeshift, Record, Go to Live TV, or Info. You
can press the up directional button to go to the playback screen and check the time that the actual broadcast
programme is running and the timeshift time.
"" This function may not be supported depending on the model or geographical area.
"" You can use the Slow Rewind or Slow Forward functions when select the Pause option.
"" To use Record or Timeshift, you must connect a USB device.
- 156 -
Using the accessibility menu
View descriptions of accessibility menu functions.
"" This function may not be supported depending on the model or geographical area.
Accessibility Shortcuts menu
Press and hold the VOL button to display the Accessibility Shortcuts menu.
The Accessibility Shortcuts menu allows you to turn Voice Guide on or off by changing the settings. Voice Guide
speaks the menu items displayed on the screen so that people who cannot see the screen can easily use the TV.
The menu contains a number of items including:
●●
Voice Guide: This function works on every screen on the TV and when turned on speaks to identify items
displayed on screen. For example, it tells you the selected volume, the current channel and programme
information. It also reads out the programme information in the Electronic Programme Guide (EPG).
●●
High Contrast: This function allows you to display all menus with an opaque black background and a white
font, providing maximum contrast.
●●
Enlarge: This function enlarges important elements on the screen such as the names of programmes.
●●
Learn TV Remote: Learn the names and functions of the buttons on remote control. On this screen, pressing
the power button (top left button) will turn off the TV, but when any other button is pressed the TV will say the
button name and briefly tell what that button does. This teaching mode helps you to learn the location and
operation of the buttons on the remote without affecting normal TV operation. Press the
button twice to
exit Learn TV Remote.
●●
Menu Learning Screen: Learn the menus on the TV screen. Once enabled, your TV will tell you the structure
and features of the menus you select.
- 157 -
Opening the Accessibility Shortcuts menu
On the Samsung Smart Remote, there are two thin horizontal rocker buttons next to each other located slightly
below the middle of the remote. The one on the left is the volume rocker button. Press and hold the volume rocker
button to open the Accessibility Shortcuts menu.
If you press and hold the VOL button while Voice Guide is turned off, the Accessibility Shortcuts menu appears and
Voice Guide starts. You can turn on or turn off the functions such as Voice Guide, High Contrast, Greyscale, Colour
Inversion, Enlarge, Learn TV Remote, Menu Learning Screen, Multi-output Audio, and you can move to the Learn TV
Remote and Menu Learning Screen pages.
"" Learn TV Remote and Menu Learning Screen are only available when Voice Guide is enable.
Using the Accessibility Shortcuts menu
To use the Accessibility Shortcuts menu, you will need to locate the Directional and Select buttons. To learn where
the buttons are located, refer to Learn TV Remote menu.
Use the up and down directional buttons to move between the menu items. Press the Select button to turn on or
turn off the function indicated by the menu where you are located. Again, use the up and down directional to move
between options and press Select to choose an option. To close this menu, use the right directional button to get to
the Close option and select this, or press the
button.
Step by Step instructions to run the options
Turning on Voice Guide
1.
Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears.
2.
Press the up or down directional buttons on the remote to move to and highlight the Voice Guide option.
3.
Press the Select button on the remote to turn Voice Guide on or off.
4.
Close the menu either by pressing
on the remote or by pressing the right directional button to highlight
Close, and then pressing the Select button.
- 158 -
Learning TV Remote
1.
Press and hold the VOL button on the remote. The Accessibility Shortcuts menu appears.
2.
Press the up or down directional buttons on the remote to move to and highlight the Learn TV Remote option.
3.
Press the Select button on the remote. You are now in the e-Manual and specifically on the Learn TV Remote
page.
4.
Press a button on the remote. The name and function of the button are heard.
5.
When you have finished and want to exit the e-Manual, press the
button twice to exit Learn TV Remote.
"" This function is only available when Voice Guide is enabled.
Accessing the main accessibility menu to change Voice Guide settings
You can also go to an accessibility menu from the TV settings menu. This provides more options, for example, to
change the speed of Voice Guide.
The TV will not verbalise this menu unless Voice Guide is already turned on.
1.
Press the
2.
Press the left directional button until you reach
3.
Press Select and a menu will open.
4.
Press the down directional button to reach General, and then press Select to open this menu.
5.
Use the directional buttons to go to the Accessibility menu, and then press Select to open this menu.
6.
The menu will appear with Voice Guide Settings being the first menu. Highlight Voice Guide Settings, and then
button.
Settings.
press Select.
7.
A menu appears with the options to change Voice Guide and Volume, Speed, Pitch.
8.
Select the menu using the directional buttons, and then press Select.
- 159 -
Setting accessibility settings using Voice Interaction
Voice Interaction lets you control your TV with voice commands spoken into the microphone built into the Samsung
Smart Remote. To use Voice Interaction, the TV must be set up and tuned and must be connected to the Internet. You
can connect the TV to the Internet during the initial setup or do it later through the settings menu.
There are many commands you can say to control the TV. These can be used together with Voice Guide to give you
voice input and voice output.
To speak a command, press and hold the
button (located near the top of the Samsung Smart Remote, directly
below the LED power indicator and above the directional button) and say the command, and then release the
button. The TV will confirm the command.
For example you can:
Turn Voice Guide on:
Press the
button on the Samsung Smart Remote and say "Voice Guide on".
Turn High Contrast on:
Press the
button on the Samsung Smart Remote, and then say "High Contrast on".
- 160 -
Using the TV with Voice Guide on
You can turn on Voice Guide that describe the menu options aloud to aid the visually impaired.
Watching TV
Turning the TV on
Press the
or
button to turn the TV on.
"" When the TV turns on in the TV mode, voice guide will speak the channel name.
Changing channel
You can change the channel in a number of ways. Every time you change channels, the new channel details will be
announced. The ways to change the channel are below.
●●
Channel List (
Live TV
Channel List)
Press the
button on the remote to open Smart Hub, press the left or right directional buttons to move to
Live TV, press the up directional button to move to the top row, press the right directional button to move to
Channel List, and then press the Select button.
●●
CH button: Of the two buttons that protrude from the centre of the Samsung Smart Remote, the right one is
the CH button. Push up or pull down the CH button to change the channel.
●●
Use the number buttons directly or press the CH button on the standard remote control to change the
channel.
●●
Use the
or
button on the Samsung Smart Remote to display the virtual numeric pad on the screen.
- 161 -
Using on-screen number entry via the Samsung Smart Remote:
Use the virtual numeric pad to enter numbers e.g. to enter a channel number or to enter a PIN.
Press the
or
button on the Samsung Smart Remote and the virtual numeric pad with 2 rows appears on
screen. Voice Guide speaks “virtual numeric pad, 6” which indicates that the number strip is on screen and the focus
is on the number 6. This strip has the following buttons:
●●
On the bottom row: From the far left: TTX, 1 – 9, 0, -(dash), Delete, Move to the top (or Move to the bottom)
●●
The top row has one option, Done.
"" This function may not be supported depending on the model or geographical area.
Use the left and right directional buttons to move along the row, and then press Select to choose the numeric pad.
When you have finished selecting all the numbers you need (for example, 123), press the up directional button to
move to the Done option, and then press Select to finish.
When entering a channel number, you can enter the number, and then select the Done option on the top row or you
can enter the channel number and wait. After a short while, the channel will change and the virtual number pad will
disappear from the screen.
Changing volume
Use the VOL button on the left to change the volume. Every time you change the volume, the new volume level will
be announced.
●●
VOL button: Of the two buttons that protrude from the centre of the Samsung Smart Remote, the left one is
the VOL button. Push up or pull down the VOL button to change the volume.
●●
Press the VOL button on the standard remote control to adjust the volume.
Using programme information
When watching TV, press the Select button to view programme information which appears at the top of the screen.
To view more detailed programme information, press and hold the Select button. Voice Guide will say more details
such as a synopsis of the programme.
Press the left or right directional button to see what you can watch next on the same channel. Press the up or down
directional button to move to other channels and to see which programmes are currently being broadcast on them.
Press
to go back or close the programme details.
"" This function may not be supported depending on the model or geographical area.
- 162 -
Setting Up a Schedule Viewing
Configure the TV to show a specific channel or programme at a specific time and date.
The
icon appears next to programmes that have been configured for a schedule viewing.
"" To set up a schedule viewing, you must first set the TV's clock (
Settings
General
System Manager
Time
Clock Set).
Setting up a schedule viewing
●●
The Programme Info Screen
Press the Select button while watching the TV. The Programme Info window appears. Select a broadcast
scheduled programme by using the left or right directional buttons, and then the Select button. You can
schedule watching the programme by selecting Schedule Viewing.
Cancelling a scheduled viewing
You have two ways to cancel a scheduled viewing.
Cancelling a scheduled viewing from Smart Hub
Live TV
1.
Press
Schedule Manager or Recordings
Schedules
Delete
the button to open Smart Hub, and then press the left or right directional button to move to Live TV.
Press the up directional button to move to the top row, and then press the left or right directional button to
move to Schedule Manager or Recordings.
2.
Press Select to open Schedule Manager or Recordings.
3.
Press the up directional button to move to the Schedules menu.
4.
Use the down directional button to move to the list of programmes scheduled to view.
5.
Use the right directional button to move to the Delete option, and then press the Select button to delete the
selected item.
"" The menus may not appear depending on the model or geographical area.
- 163 -
Using the Channel List
See how to list the channels available on your TV.
Live TV
Channel List
Using Channel List, you can change the channel or check programmes on other digital channels while watching TV.
Press the
button. The Home Screen appears. Use the left or right directional buttons to move to Live TV, press
the up directional button to move to the top row, press the right directional button to move to Channel List, and then
press the Select button. This shows a list of the channels and the programme currently on. The focus will be on the
channel you are currently watching, showing channel name, channel number, and programme title.
Use the up and down directional buttons to move within the channel list (or use the CH button to go up and down a
page at a time). You can also use the
or
button to enter a channel number and go to that channel directly.
Press the right directional button in the Channel List to move to the Category list. Use the up and down directional
buttons to move within this list. Press the Select button to choose a category you want from the Category list. The
Category list contains All Channels and Favourites. Use the up and down directional buttons to move to a channel
you want to view, and then press the Select button.
●●
All
Displays the channels that have been automatically searched.
●●
TV PLUS
While the TV is connected to the Internet, you can watch popular programmes or highlights for each theme
through a virtual channel at any time. As in a general channel, it provides the daily programme schedules of
TV PLUS.
""
●●
This function may not be supported depending on the model or geographical area.
Favourites
Displays Favourites 1 to Favourites 5. Use the up and down directional buttons to move between the lists
of favourites. Highlight the one you want, and then press Select. The channel list will now show only the
channels in this list.
●●
Channel Type
Sorts the list so that it includes channels of a selected type. However, Channel Type can only be used channels
contain the type information.
●●
Sort
Sorts the list by Number or by Name.
""
●●
This option is only available on digital channels and may not always be available.
Terrestrial, Cable, or Satellite
Allows you to choose between Terrestrial, Cable, and Satellite.
""
This function may not be supported depending on the model or geographical area.
- 164 -
Creating a Personal Favourites List
Designate frequently watched channels as favourite channels.
Favourite channels are highlighted in the Edit Channel and Channel List screens with the symbol
.
Registering channels as favourites
Live TV
Channel List
1.
Press the right directional button to move to the Category list.
2.
Select Favourites.
3.
When you select a favourites list, the Edit Favourites screen appears.
4.
Move to the channel you want to add, and then press the Select button.
5.
Repeat Step 4 to select all the channels you want to add.
6.
Press the right directional button to move to the
icon, and then press the Select button. The selected
channels are added to the favourites list.
To add channels to a favourites list - Detail
1.
Open the Channel List.
2.
Press the right directional button to move to the Category list.
3.
Use the up and down directional buttons to move to Favourites, and then press Select. You will see Favourites 1
to Favourites 5. Move to the list to which you want to add channels, and then press the Select button.
4.
Use the up directional button to move to Edit Favourites, and then press the Select button.
5.
In the Edit Favourites screen, move to a channel you want to add to the favourites list, and then press the
Select button.
6.
Repeat Step 5 to select all channels you want to add.
7.
Press the right directional button to move to the
icon, and then press the Select button. The selected
channels are added to the favourites list.
- 165 -
Deleting channels from a favourites list – Detail
1.
Open the Channel List.
2.
Press the right directional button to move to the Category list.
3.
Use the up and down directional buttons to move to Favourites, and then press Select. You will see Favourites 1
to Favourites 5. Move to the list from which you want to delete channels, and then press the Select button.
4.
Use the up directional button to move to Edit Favourites, and then press the Select button.
5.
In the Edit Favourites screen, move to a channel you want to delete from the favourites list, and then press the
Select button.
6.
Repeat Step 5 to select all channels you want to delete.
7.
Press the left directional button to move to the
icon, and then press the Select button. The selected
channels are deleted from the favourites list.
Viewing and selecting channels on favourites lists only
Live TV
Channel List
1.
Open the Channel List.
2.
Press the right directional button to move to the Category list.
3.
Use the up and down directional buttons to move to Favourites, and press the Select button.
4.
The Favourites 1 to Favourites 5 appear. Move to the list you want, and then press the Select button. The
channels in the selected favourites list appear.
- 166 -
Recording
Recording a programme to an external hard drive connected via USB.
"" This function may not be supported depending on the model or geographical area.
"" Read all precautions before using the recording feature. For more information, refer to "Before Using the Recording and
Timeshift Functions".
Using the Instant and Schedule Recording options from the programme info
window
Recording the programme you are watching
To display a menu for recording a programme or starting the Timeshift function, press the
or
button and
then press the Select button while watching the programme. You can select the following functions on the menu:
●●
Record: Immediately starts to record the programme you are watching.
●●
Timeshift: Starts the Timeshift function.
●●
Stop: Stops the recording or the Timeshift function that is running.
●●
Info: Displays the details about the programme you ware watching.
Scheduling viewing from the programme info window
Press the Select button while viewing a programme to display the programme info window. In the programme info
window, use the left and right directional buttons to select a broadcast scheduled programme, and then press the
Select button. To schedule a recording for the programme, select Schedule Recording.
- 167 -
Changing the recording time
When recording a live programme you can specify how long you want to record for.
Press the down directional button to display the control bar at the bottom. Press the left or right directional buttons
to move to Edit Recording Time, and then press the Select button. A slider scale appears and you will hear the
recording time currently set. Use the left and right directional buttons to change the time, and then press the Select
button. You will hear a menu that gives information about the recording time. To return to the programme you are
watching, press the
button on the remote.
"" The maximum recording time differs depending on the capacity of the USB device.
Viewing recorded programmes
Live TV
Schedule Manager or Recordings
Open the Smart Hub by pressing the
Record
button on the remote control. Use the left or right directional button to
move the focus to Live TV. Press the up directional button to move to the top row, and then use the left or right
directional button to move to Channel List.
Press the right directional button to move to Recordings and press select. This will open the Recording & Schedule
Manager screen.
To play a programme use the up and down directional buttons to move between programme titles and then you can
press select to play the programme or press the right directional button to move to a list of options. Use the up and
down directional buttons to move between the options in this list to play the programme, remove (or delete) it or
view the programme details.
Select the Play option to play the programme. The programme will start. If you have watched part of this programme
before, you will get a pop-up menu on screen allowing you to Play (from start), Resume (from where you left off) or
Cancel. Use the left and right directional buttons to move to the required option and press select.
"" This function may not be supported depending on the model or geographical area.
Deleting a recorded programme
To delete a recorded programme go to the list of Recordings. Use the up and down directional buttons to move to
the recording you want to delete.
Press the right directional button to move to a list of 3 options. Press the down directional button to move to the
Delete option and press select.
You will be asked if you want to remove the selected item. Press the left directional button to move to the Delete
button and press select to delete the programme title. The programme will be deleted and you will return to the list
of Recordings.
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Using Smart Hub
Learn how to open Smart Hub to access apps, games, movies, and more.
Smart Hub
After pressing the
button on your remote control, you can surf the web and download apps with Smart Hub.
"" Some Smart Hub services are for pay services.
"" To use Smart Hub, the TV must be connected to the Internet.
"" Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
"" Smart Hub service outages can be caused by disruptions in your Internet service.
"" To use Smart Hub, you must agree to the Smart Hub service agreement, and collection and use of personal information.
Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms &
Policy document by navigating to
Settings
Support
Terms & Policy.
"" If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement though it
is a required one, select Reset Smart Hub (
Press the
Settings
Support
Self Diagnosis
Reset Smart Hub).
button on your remote. This will bring up a display with 2 rows. Try moving the focus to Live TV or
another item on the bottom row. The options on the top row change depending on the item selected in the bottom
row.
The buttons to the right of Live TV provide quick access to apps such as Netflix and Amazon. Currently, many of
these apps are not accessible with Voice Guide.
Use the left and right directional buttons to move between a menu or apps on a row and the up and down directional
buttons to move between rows. Press Select to access a menu or apps.
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When you open Smart Hub, move the focus to Live TV or TV PLUS. Press the up directional button to move to the top
row. The items in this row are:
●●
Channel List: Select to open the channel list to view and move to programmes that are being broadcast on
other channels.
●●
Schedule Manager or Recordings: You can go to the Schedule Manager or Recording & Schedule Manager
screen.
""
●●
The menus may not appear depending on the model or geographical area.
To the right of Schedule Manager or Recordings, you can see the programmes you viewed most recently and
the programmes that are currently broadcasting on other channels. To go to one of those channels, move to it,
and then press the Select button.
""
The menus may not appear depending on the model or geographical area.
Using the Home Screen in Smart Hub
At the leftmost part of the Home Screen in Smart Hub is the static menu listed below. You can quickly and easily use
the listed menu items to access the main TV settings or external devices, search, and apps.
Notification
●●
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen
when it is time to broadcast a scheduled programme or when an event occurs on a registered device.
If you move the focus to Notification, and then press the Select button, a notification window appears on the
right and the following functions are available:
––
––
Delete All: You can delete all your notifications.
Settings: You can select services you want to be notified about. When you select Allow sound,
notifications are displayed with a notification sound.
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Settings
●●
When the focus is moved to the
icon, a list of quick settings icons appears above the top of the menu. You
can quickly set frequently used functions by clicking the icons.
––
Picture Mode
You can select the picture mode that provides the best viewing experience. To change the picture mode,
press the Select button. To make fine adjustments, press the up directional button, and then select Picture
Setup.
––
Sound Mode
You can select a sound mode to optimise your listening experience. To change the sound mode, press the
Select button. To make fine adjustments, press the up directional button, and then select Equaliser Setup.
––
Sound Output
You can select which speakers the TV uses for audio output. To change the audio output, press the Select
button. To connect to a Bluetooth speaker, press the up directional button, and then select Speaker List.
""
––
Connecting to a Bluetooth speaker may not be supported depending on the model or geographical area.
Game Mode
You can enable game mode to optimise the TV's settings for playing video games with a gaming console,
such as a PlayStation™ or Xbox™. To turn Game Mode on or off, press the Select button. To set the
detailed options, press the up directional button, and then select Go to Game Mode Settings.
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––
Sleep Timer
You can automatically shut off the TV after a pre-set period of time.
To set the sleep time to up to 180 minutes, press the select button. To make detail off timer, press the up
directional button, and then select Set Up Off Timer.
""
––
This function may not be supported depending on the model or geographical area.
Network
You can view the current network and Internet status. Press the up directional button, and then select
Network Status or Network Settings.
""
This function may not be supported depending on the model or geographical area.
Source
●●
You can select an external device connected to the TV.
""
For more information, refer to "Switching between external devices connected to the TV".
Search
●●
A Virtual keyboard appears on the screen, and you can search for channels, programmes, titles of movies, or
apps provided by the Smart Hub service.
""
To use this feature, the TV must be connected to the Internet.
APPS
●●
You can enjoy a wide range of content including news, sports, weather, and games by installing the
corresponding apps on your TV.
""
To use this feature, the TV must be connected to the Internet.
""
For more information, refer to "Using the Apps Service".
- 172 -
Ambient mode
●●
In Ambient mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient mode, press the
TV, press the
button.
If you press the
""
button. To return to the TV mode, press the
button. To shut off the
button when the TV is turned off, the TV turns on in Ambient mode.
If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient
mode.
""
Because this function is a QLED TV-specific function, it may not be supported depending on the model.
""
For more information about the Ambient mode, refer to "Using the Ambient mode".
Universal Guide
●●
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas,
and movies in one place. Universal Guide can recommend content tailored to your preferences and notify you
of new drama series.
""
For more information about the Universal Guide, refer to "Using the Universal Guide App".
""
Images may look blurry depending on the service provider's circumstances.
""
This function may not be supported depending on the model or geographical area.
Art
●●
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image
content such as artworks or photos or to display the content.
""
This function is supported only in THE FRAME model.
""
For more information, refer to the provided user manual.
- 173 -
Launching the e-Manual
Open the user manual embedded in your TV.
Press the E-MANUAL button on the standard remote control to open the menu. Alternatively, press the
to open Smart Hub, press the left directional button to move to
button
Settings, and then press the Select button.
Use the up and down directional buttons to move to Support, and then select Open e-Manual to open the e-Manual.
Settings
Support
Open e-Manual
You can view the embedded e-Manual containing information about your TV's key features.
"" Alternatively, you can download a copy of the e-Manual from Samsung's website.
"" Words in blue (e.g., Picture Mode) indicate a menu item.
The e-Manual contains 2 rows of menu icons. Use the up and down directional buttons to move between rows and
the left and right directional buttons to move within a row. Press Select to open the section you want to read.
The e-Manual contains a section called “Learn TV Remote” in the Accessibility Guidance (at the right corner of the
screen). This is particularly useful for people who cannot easily see the buttons on the control or who are not clear
what each button does. When you are viewing this section of the e-Manual, pressing the buttons on the remote
control will not affect the TV. Note that the "Accessibility Guidance" item is only available when Voice Guide (
Settings
General
Accessibility
Voice Guide Settings
- 174 -
Voice Guide) is enabled.
Using Voice Interaction
A guide to using Voice Interaction to control your TV.
To use Voice Interaction, your TV must be connected to the Internet and you must use the microphone on your
Samsung Smart Remote.
To use Voice Interaction, press and hold the
button on the Samsung Smart Remote, say a command into the
microphone on the remote, and then release the button to run Voice Interaction.
"" The existing functional specifications may be changed if Voice Interaction is updated.
Running Voice Interaction
Press and hold the
button on the Samsung Smart Remote. Say a command, and then release the button. The TV
provides feedback on how it understands the command, and then performs the commanded task.
"" If the TV does not understand the command, try again with more precise pronunciation.
"" This function may not be supported depending on the model or geographical area.
"" The supported language may differ depending on the geographical area.
"" You can find a detailed description of the voice commands at Voice Command Guide. Press the
button. The Enter Voice
Command Guide button appears at the bottom of the screen. Press the Select button to go to the Voice Command Guide
screen.
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