Samsung | OM55N-D | User manual | Samsung QB75N User manual

Samsung QB75N User manual
Smart Signage User Manual (Common Use)
This manual provides common information for all Smart Signage models regarding safety precautions, options to connect the product, and product features.
Series: QBN, QBR, QMN, QMR, QEN, OMN, OMN-D, OHN, OHN-DK, VMR-U, QPR-8K, QER
The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are
property of their respective owners.
Table of contents
Before Using the Product
Safety Precautions
Safety symbols
Electricity and Safety
Installation
Operation
Cleaning
6
6
7
8
10
12
Storage and Maintenance
13
Preparations
Remote Control
14
Connecting and Using
a Source Device
Before Connecting
Pre-connection Checkpoints
Multiple Display Control
17
17
Connecting to a PC
17
Connection Using an HDMI Cable
17
Connection Using an DP Cable
18
Connection Using a DVI Cable (Digital type) 18
Connection Using an HDMI-DVI Cable
19
Connecting an External Monitor
20
Connecting to a Video Device
Connection Using an HDMI Cable
Connection Using an HDMI-DVI Cable
21
21
21
Connecting to an Audio System
22
Connecting the LAN Cable
22
Changing the Input source
Source
Web Browser
Remote Access
Remote Workspace
23
23
24
25
25
Cable Connection
RS232C Cable
LAN Cable
Connection
Control Codes
26
26
27
29
30
Using MDC
37
MDC Programme Installation/Uninstallation 37
Player feature
Player
Viewing content
When content is running
Available menu
File Formats Compatible with Player
38
38
39
39
40
Schedule
45
Clone Product
46
ID Settings
Device ID
Device ID Auto Set
PC Connection Cable
47
47
47
47
Video Wall
Video Wall
Horizontal x Vertical
Screen Position
Format
48
48
48
49
49
2
Table of contents
Network Status
50
Motion Lighting
61
Download Status Message
70
On/Off Timer
On Timer
Off Timer
Holiday Management
51
51
52
52
71
Reset OnScreen Display
71
53
URL Launcher
54
62
62
62
62
62
63
63
Language
Ticker
Picture Options
Colour Tone
Digital Clean View
HDMI Black Level
Film Mode
Local Dimming
Dynamic Backlight
URL Launcher Settings
55
Apply Picture Settings
63
Sound Mode
72
Picture Size Settings
Picture Size
Fit to screen
Zoom and Position
64
64
64
64
Balance
73
Equaliser
73
HDMI Sound
73
Reset Picture
65
Sound on Video Call
73
Digital Output Audio Format
73
Digital Output Audio Delay
74
Sound Output
74
Auto Volume
74
Reset Sound
74
Screen Adjustment
Backlight / Brightness / Contrast / Sharpness 56
Colour Temperature
57
Advanced Settings
Picture Enhancer
HDR+ Mode or HDR10+ Mode
Colour
Tint (G/R)
White Balance
White Balance Settings
Uniformity
Gamma
Contrast Enhancer
Black Tone
Flesh Tone
RGB Only Mode
Colour Space Settings
Input Signal Plus
58
58
58
58
58
59
59
59
60
60
60
60
60
60
61
OnScreen Display
Display Orientation
Onscreen Menu Orientation
Source Content Orientation
Aspect Ratio
66
66
66
66
Screen Protection
Auto Protection Time
Screen Burn Protection
67
67
67
Message Display
Source Info
No Signal Message
MDC Message
70
70
70
70
Sound Adjustment
Network
Network Status
75
Open Network Settings
Network Type
Network Settings (Wired)
75
75
76
3
Table of contents
Network Settings (Wireless)
Use WPS
78
80
IPv6
80
IPv6 Status
80
Server Network Settings
Connect to server
MagicInfo Mode
Server Access
FTP Mode
Proxy server
81
81
81
81
81
81
Device Name
81
System
Accessibility
High Contrast
Enlarge
82
82
82
Start Setup
83
Touch Control
Touch Control
Admin Menu Lock
83
83
83
Time
Clock Set
NTP Settings
DST
Power On Delay
84
84
84
84
84
Auto Source Switching
85
Auto Source Switching
Primary Source Recovery
Primary Source
Secondary Source
Default Input
85
85
85
85
85
Power Control
Auto Power On
PC module power
Max. Power Saving
Standby Control
Network Standby
Power Button
86
86
86
86
87
87
87
Eco Solution
Brightness Limit
Energy Saving Mode
Eco Sensor
Screen Lamp Schedule
No Signal Power Off
Auto Power Off
88
88
88
88
89
89
89
Temperature Control
90
Fan and Temperature
Fan Control
Fan Speed Setting
Outdoor Mode
91
91
91
91
Fan Settings
Fan Control
Fan Speed Setting
91
91
91
External Device Manager
Input Device Manager
92
92
Device Connection Manager
93
Play via
94
Change PIN
94
Security
Safety Lock On
Button Lock
USB Auto Play Lock
Mobile Connection Lock
Remote Management
Secured Protocol
Network Port
USB Port
Certificate Manager
95
95
95
96
96
96
96
96
96
96
General
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
Custom Logo
Game Mode
Empty Storage
97
97
97
99
99
100
100
Frame Alignment
100
Reset System
101
4
Table of contents
Support
Appendix
Software Update
Update Now
102
102
Contact Samsung
102
Terms & Conditions or Terms & Policy
102
Reset All
103
Responsibility for the Pay Service (Cost to
Customers)
Not a product defect
A Product damage caused by customer's
fault
Others
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Recommended prevention practices
111
111
111
111
112
112
112
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Centre
Testing the Product
Checking the Resolution and Frequency
Check the followings.
104
104
104
105
5
Chapter 01
Before Using the Product
Safety Precautions
The following safety instructions are to ensure your personal safety and prevent property
damage. Please read the following to ensure the proper use of the product.
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
Safety symbols
Symbol
Name
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE
ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
Meaning
Warning
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions
are not followed.
Prohibition Do NOT attempt.
Instruction Follow directions.
CAUTION
This symbol indicates that high
voltage is present inside. It is
dangerous to make any kind of
contact with any internal part of this
product.
AC voltage: Rated voltage marked
with this symbol is AC voltage.
This symbol indicates that this
product has included important
literature concerning operation and
maintenance.
DC voltage: Rated voltage marked
with this symbol is DC voltage.
Class II product: This symbol indicates
that a safety connection to electrical
earth (ground) is not required. If this
symbol is not present on a product
with a mains lead, the product
MUST have a reliable connection to
protective earth (ground).
Caution. Consult instructions for use:
This symbol instructs the user to
consult the user manual for further
safety related information.
6
Electricity and Safety
Insert the power plug all the way in so it is not loose.
"" The following images are for reference only. Real-life situations may differ from what is
shown in the images.
Clean any dust around the pins of the power plug or the power socket with a dry cloth.
An unsecure connection may cause a fire.
A fire may result.
Warning
Connect the power plug to a grounded power socket. (Except for devices that do not
provide grounding)
Do not touch the power plug with wet hands.
Otherwise, an electric shock may result.
An electric shock or injury may result.
Do not use a damaged power plug or a loose power socket.
An electric shock or fire may result.
Do not bend or pull the power cable with force. Be careful not to
leave the power cable under a heavy object.
Product failure, an electric shock or fire may result from a damaged
cable.
Do not connect multiple products to a single power socket.
Overheated power sockets may cause a fire.
7
Installation
Caution
Hold the plug when disconnecting the power cable from the power
socket.
An electric shock or fire may result.
Warning
Before moving the product, turn off the power switch and disconnect
the power cable and all other connected cables.
Damage to the cable may cause a fire or electric shock.
When connecting the power plug to the port, be sure to connect it
completely.
If the power plug is not completely connected to the port, the plug
may be unexpectedly disconnected, or there is a risk of overheating
due to overcurrent, leading to safety accidents.
When installing the product, keep it at a distance from the wall so
that it is well ventilated.
An increased internal temperature may cause a fire.
Only use the power cable provided with your product by Samsung. Do not use the
power cable with other products.
An electric shock or fire may result.
Do not install the product in a poorly ventilated space such as
bookcase or closet.
Keep the power socket where the power cord is connected unobstructed.
An increased internal temperature may cause a fire.
When a problem occurs with the product, the power cord must be unplugged to
completely cut off power to the product. The power is not completely cut off by using
only the Power button on the body of the product.
Do not disconnect the power cable while the product is being used.
Keep the plastic packaging out of the reach of children.
The product may become damaged by an electric shock.
Children's misuse of the plastic packaging may cause suffocation.
Do not install the power cable (DC power supply) and the product
near heat sources.
(Candles, mosquito repellents, cigarettes, sprays, heating devices,
places exposed to direct sunlight(Except for Outdoor products), and
more)
8
When installing the product, fix it firmly so that it does not fall.
If the product is not fixed firmly and a child touches the product while
playing, the product may fall, causing damage to the product or injury
to the child.
Caution
Do not drop the product while moving.
The product may fall, causing personal injury or product damage.
Do not install the product in a kitchen or near a kitchen counter.
Edible oil or oil vapor can damage or deform the product.
Do not lay down the product on its front.
The screen may become damaged.
Prolonged exposure to direct sunlight may discolour the surface of the screen display.
Have a technician install the wall-mount hanger.
"" Except for Outdoor products
Installation by an unqualified person can result in an injury. Only use approved
cabinets.
If the product is installed in an unusual location, the surrounding environment may
cause a serious quality problem. Therefore, be sure to contact Samsung Customer
Service Centre before installation.
(Places where many fine dusts are generated, places where chemicals are used,
places with too high or low temperatures, places with a lot of moisture or water,
transportation equipment such as vehicles, airports and stations used continuously
for a long time, and more)
9
Operation
Do not apply an impact to the product.
•• The screen display may be damaged.
•• An electric shock or fire may result.
Warning
If the product generates a strange noise, a burning smell, or smoke,
unplug the power plug immediately and contact your Samsung
Customer Service Centre.
An electric shock or fire may result.
Keep the remote control batteries and the small accessories out of
the reach of children. Ensure children do not swallow any of them.
If children have had the battery in their mouths, consult your doctor
immediately.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or
objects that burn easily (paper, matches, etc) into the product (via
the vent or input/output ports, etc).
•• If foreign substances enter the product, be sure to power off the
product and disconnect the power cord. Then contact Samsung
Customer Service Centre.
•• Product failure, an electric shock or fire may result.
Do not place objects containing liquid (vases, pots, bottles, etc) or
metallic objects on top of the product.
"" Except for Full Outdoor products(OH* series)
If the product is dropped or its appearance is damaged, turn off the
power switch and disconnect the power cord. Then contact Samsung
Customer Service Centre.
Continued use can result in an electric shock or a fire.
•• If foreign substances such as water enter the product, be sure
to disconnect the power cord. Then contact Samsung Customer
Service Centre.
•• Product failure, an electric shock or fire may result.
During a lightning or thunderstorm, power off the product and
disconnect the power cord.
An electric shock or fire may result.
Do not move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged
cable.
Ensure the vents are not blocked by tablecloths or curtains.
Do not leave heavy objects or items that children like (toys, sweets,
etc.) on top of the product.
The product or heavy objects may fall as children try to reach for the
toys or sweets resulting in a serious injury.
An increased internal temperature may cause a fire.
10
Do not hang on or climb on the product.
•• The product may fall, causing personal injury or even death.
•• Be especially careful that children do not hang on or climb on the
product.
While the power plug is plugged into a power socket, do not insert
a chopstick or other conductor into a remaining power socket. Also,
after disconnecting the power plug from the power socket, do not
touch the pins of the plug immediately.
Otherwise, an electric shock may result.
Caution
Insert each battery so that its polarity (+, –) is correct.
If the polarity is not correct, the battery may rupture or the
internal fluid may leak, causing contamination and damage to the
surroundings, fire, or personal injury.
Do not place heavy objects on the product.
Product failure or personal injury may result.
There is a high voltage inside the product. Never disassemble, repair
or modify the product yourself.
•• Contact Samsung Customer Service Centre for repairs.
•• An electric shock or fire may result.
If a gas leakage is found, do not touch the product or the power plug, and ventilate the
room immediately.
Sparks can cause an explosion or fire.
Do not use humidifiers or stoves around the product.
An electric shock or fire may result.
When you do not use the product for a long time due to vacation or other reason,
disconnect the power cord from the power socket.
Dust accumulation combined with heat can cause a fire, electric shock or electric
leakage.
Use the product at the recommended resolution and frequency.
Your eyesight may deteriorate.
The batteries (and rechargeable batteries) are not ordinary refuse and must be
returned for recycling purposes. The customer is responsible for returning the used or
rechargeable batteries for recycling.
The customer can return used or rechargeable batteries to a nearby public recycling
centre or to a store selling the same type of the battery or rechargeable battery.
Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Leaving the screen fixed on a stationary image for an extended period of time may
cause afterimage burn-in or defective pixels.
When you do not use the product for a long time, activate power-saving mode or set
the screen saver to moving-picture mode.
Do not use or keep combustible spray or an inflammable substance near the product.
An explosion or fire may result.
11
Use only the specified standardised batteries, and do not use a new battery and a used
battery at the same time.
Otherwise, the batteries may be damaged or cause fire, personal injury or damage due
to a leakage of the internal liquid.
Cleaning
Warning
Do not watch the product screen too closely and continuously for a long time.
Do not spray water or cleaner directly on the product.
Your eyesight may deteriorate.
•• The product’s surface may be damaged, or the markings may be
erased.
Do not lift or move the product when it is in operation.
•• An electric shock or fire may result.
"" Except for Full Outdoor products(OH* series)
Do not touch the screen when the product has been turned on for an extended period
of time as it will become hot.
When using headphones or earphones, do not turn the volume too high or use them
for a long time.
Damage to your hearing may result.
Caution
When cleaning, be sure to disconnect the power plug and wipe gently with a soft and
dry cloth such as superfine fibers or cotton flannels to prevent scratches.
The product's surface may be damaged, or the markings may be erased.
Be sure to use a soft and dry cloth such as superfine fibers or cotton flannels because
the surface of the product and the screen display are vulnerable to scratches.
The product's surface or the screen display can be easily scratched with foreign
substances.
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax,
benzene, thinner, pesticide, air freshener, lubricant, or cleaner to the product.
The product's exterior may be discoloured or cracked, the surface of the panel may be
peeled off, or the markings may be erased.
12
Storage and Maintenance
Cleaning the exterior and display
Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.
1
2
3
Precautions
Do not scratch the screen
with nails or sharp objects.
Scratches may leave marks or
damage the product.
Do not spray water directly
on any part of the product.
Product failure, an electric
shock or fire may result from
water that enters the product.
Due to the characteristics of
high-glossy products, using
a UV humidifier nearby may
create white-coloured stains
on the product.
"" Except for Full Outdoor
products(OH* series)
•• Removing a sticker attached on the screen may leave residues. Clean the residues before
watching the screen.
•• Do not strongly press and rub the product. Damage to the product may result.
•• Do not wipe the screen with chemicals. Product failure may result.
•• Contact Samsung Customer Service Centre if the inside of the product needs cleaning
(service fee will be charged).
13
Chapter 02
Preparations
Remote Control
"" Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
"" A button without a description in the image below is not supported on the product.
Power on the product.
Power off the product.
Number buttons
Use to enter a PIN, enter a Date, etc.
"" Remote control button functions
may differ for different products.
14
Adjust the volume.
Mute the sound.
•• Unmuting the sound: Press MUTE again
or press the volume control(+ VOL -)
button.
Change the input source.
Use this hotkey to directly access MagicInfo.
Display or hide the onscreen display.
A shortcut button to Home screen (MagicInfo
or URL Launcher).
Quickly select frequently used functions by
pressing it while a content is playing.
"" This hotkey is available when a network
box is connected. You can purchase a
network box separately.
"" This function may not be supported
depending on the model.
Display information about the current input
source.
Move to the upper, lower, left or right menu,
or adjust an option's setting.
"" Remote control button functions
may differ for different products.
Confirm a menu selection.
Return to the previous menu.
Exit the current menu.
Select from the connected external devices.
It sets safe lock function.
Press the SET button and enter a device ID using
numeric buttons. Control the product using the
remote control.
"" Some models may not support all port
types.
Cancel a value that has been set using the SET
button and control all connected products using
the remote control.
15
To place batteries in the remote control (AAA x 2)
"" Remove batteries when the remote control is not to be used for an extended period of time.
16
Chapter 03
Connecting and Using a Source Device
Before Connecting
Pre-connection Checkpoints
"" Refer to the user guide for the source device you want to connect with.
The number and location of ports available on the source device may vary.
Connecting to a PC
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• A PC can be connected to the product in a variety of ways.
Select a connection method suitable for your PC.
"" Do not connect the power cable until all connections are completed.
Connecting the power cable during connection may damage the product.
Connection Using an HDMI Cable
"" Check the types of ports at the back of the product you want to connect.
"" Connecting parts may differ in different products.
"" We recommend using authorised cables for HDMI or DP cable connections.
HDMI IN
17
Connection Using an DP Cable
Connection Using a DVI Cable (Digital type)
"" Connecting parts may differ in different products.
"" Connecting parts may differ in different products.
DVI/MAGICINFO IN
DP IN
"" Using a DP cable that is not VESA compliant may cause the product to function
improperly. Samsung Electronics shall not be held responsible for any issues from using
a cable that is not VESA compliant.
Make sure to use a DP cable that is VESA compliant.
"" To use the optimal resolution (3840 x 2160 @ 60Hz) when the input source is
DisplayPort, using a DP cable shorter than 5m is recommended.
"" Disabling power-saving mode when the input source is DisplayPort may import new
resolution information and reset the task window size or location.
DVI/HDMI AUDIO IN
DVI/MAGICINFO IN
HDMI
•• Precautions for using DP
"" Some graphics cards that are not compliant with the DP standard may prevent the
Windows Booting/Bios screen from being displayed when the product is in power-saving
mode. If this is the case, make sure to turn on the product first before turning on your
PC.
"" You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
Audio is not available if the DVI port on the product is connected to the HDMI port on the PC
using a DVI-HDMI adapter.
18
Connection Using an HDMI-DVI Cable
"" Connecting parts may differ in different products.
After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the
settings as shown below to enable the video and audio from the computer.
•• Sound → set HDMI Sound to PC(DVI)
•• System → General → set HDMI Hot Plug to Off
HDMI IN
DVI/HDMI AUDIO IN
19
Connecting an External Monitor
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
"" Only the ports that are marked as DAISY CHAIN are supported. Connecting parts may differ in different products.
"" Use a cable shorter than 10 feet (3m) to get the best UHD content viewing quality.
"" Maximum loopouts: Up to 4 are supported if HDCP 2.2 is supported, up to 7 if HDCP 1.4 is supported, and up to 9 if HDCP is not supported.
"" Setting Anynet+ (HDMI-CEC) to On while using a daisy chain connection may cause malfunction.
PC
Monitor 1
Monitor 2
Monitor 3
Monitor 4
DP IN
HDMI OUT
(DAISY CHAIN IN) (DAISY CHAIN OUT)
HDMI IN
HDMI OUT
(DAISY CHAIN IN) (DAISY CHAIN OUT)
HDMI IN
HDMI OUT
(DAISY CHAIN IN) (DAISY CHAIN OUT)
HDMI IN
HDMI OUT
(DAISY CHAIN IN) (DAISY CHAIN OUT)
HDMI IN
HDMI OUT
(DAISY CHAIN IN) (DAISY CHAIN OUT)
HDMI IN
HDMI OUT
(DAISY CHAIN IN) (DAISY CHAIN OUT)
HDMI IN
HDMI OUT
(DAISY CHAIN IN) (DAISY CHAIN OUT)
HDMI IN
HDMI OUT
(DAISY CHAIN IN) (DAISY CHAIN OUT)
20
Connecting to a Video Device
•• Do not connect the power cable before connecting all other cables.
Ensure you connect a source device first before connecting the power cable.
•• You can connect a video device to the product using a cable.
"" Press the SOURCE button on the remote control to change the source.
Using an HDMI Cable or HDMI to DVI Cable (UHD 30Hz)
•• An HDMI cable supports digital video and audio signals, and does not require an audio
cable.
•• The picture may not display normally (if at all) or the audio may not work if an external
device that uses an older version of HDMI mode is connected to the product. If such a
problem occurs, ask the manufacturer of the external device about the HDMI version and, if
out of date, request an upgrade.
•• Be sure to use an HDMI cable with a thickness of 14 mm or less.
Connection Using an HDMI-DVI Cable
"" Connecting parts may differ in different products.
•• Audio will not be enabled if the product is connected to a video device using an HDMI-DVI
cable. To resolve this, additionally connect an audio cable to the audio ports on the product
and video device.
•• After connecting a video device to the product with an HDMI-DVI cable, make sure to
configure the settings as shown below to enable the video and audio from the video device.
You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter.
–– Sound → set HDMI Sound to AV(HDMI)
–– System → General → set HDMI Hot Plug to On
"" Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p.
"" Make sure to connect the same colour connectors together. (white to white, red to red, etc.)
HDMI IN
•• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a
connection error may occur.
•• A basic high-speed HDMI cable or one with ethernet is recommended.
This product does not support the ethernet function via HDMI.
DVI/HDMI AUDIO IN
Connection Using an HDMI Cable
"" Connecting parts may differ in different products.
DVI/MAGICINFO IN
HDMI
HDMI IN
21
Connecting to an Audio System
Connecting the LAN Cable
"" Connecting parts may differ in different products.
"" Connecting parts may differ in different products.
"" Make sure to connect the same colour connectors together. (white to white, red to red, etc.)
RJ45(LAN IN, LAN OUT)
AUDIO OUT
•• Use Cat7(*STP Type) cable for the connection. (10/100 Mbps)
*Shielded Twist Pair
22
Changing the Input source
Source allows you to select a variety of sources and change source device names.
You can display the screen of a source device connected to the product. Select a source from
source list to display the screen of the selected source.
"" The input source can also be changed by using the SOURCE button on the remote control.
Source
"" The screen may not display correctly if an incorrect source is selected for the source device
you want to convert to.
SOURCE
Edit
Source
SOURCE → u → Edit → ENTER E
MagicInfo S
Web Browser
Screen Mirroring Remote Workspace
"" The displayed image may differ depending on the model.
HDMI 1
HDMI 2
DisplayPort
Edit the name and device type of a connected external device.
•• The list can include the following source devices. Source devices on the list differ depending
on the selected source.
HDMI 1 / HDMI 2 / DisplayPort / DVI / Cable Box / Game Console / PC / Blu-ray player
"" Available source devices may vary depending on the product.
•• You cannot edit the following sources.
MagicInfo S / URL Launcher / Web Browser / Screen Mirroring / Remote Workspace
"" Menu items may vary depending on the model.
23
Web Browser
SOURCE →
Web Browser → ENTER E
"" Connect the network to access the Internet from the product like accessing the Internet
from a computer.
Settings
SOURCE →
Advanced Settings
General
Hide Tabs and Toolbar
automatically
If the browser tabs, menu or toolbar are not used for a while,
they will automatically disappear. To make them appear again,
move the pointer or focus to the top of the screen.
•• Use / Do not use
Web Browser → u → Settings → ENTER E
Refresh Interval
Set the time for the web browser to wait before returning to the home page.
•• Off / 5 min / 10 min / 15 min / 30 min
Zoom
Set the zoom scale to apply when the web browser is refreshed.
•• 50% / 75% / 100% / 125% / 150% / 200% / 300%
Home Page
Hide Cursor in Touch Mode
Pop-up Blocker
Hide the cursor to prevent interference with touch operation.
•• Use / Do not use
Make your browsing experience more pleasant by blocking popup windows.
•• Use / Do not use
Proxy Server
Reset Settings
Configure a proxy server for the web browser.
•• Use / Do not use
All your customised Web Browser settings will be reset to their
default values. Your bookmarks and history won't be affected.
Set the website to display when the web browser is refreshed.
•• Samsung Display / Custom
Search Engine
Custom
If you enter a keyword in the URL/keyword input field, Web Browser will open the Search
Results page. Choose the search engine you want to use.
Enter the URL to set as the home page.
•• Enter URL
"" Available only when Home Page is set to Custom.
•• Google / Bing
24
Remote Access
Privacy & Security
Do Not Track
Delete History
JavaScript
Delete browsing data
Ask websites not to track you.
•• Use / Do not use
SOURCE →
Remote Access → ENTER E
Access to remote PC and your work resources with this function.
Delete your entire browsing history.
"" Make sure that the product is connected to the network.
Allow all sites to run JavaScript for a better browsing experience.
•• Use / Do not use
Delete all browsing data such as cookies, cached images and
data. Your bookmarks and history won't be affected.
"" Be sure to connect your keyboard and mouse before starting this function.
"" Only the QPR-8K and QER models are supported.
•• Remote PC: This function allows you to connect your product to a remote PC or a cloud
server.
"" Only PCs or Cloud Servers running on macOS/Windows 7 Pro or newer are supported.
•• Office 365: Provides access to Office 365 features from Microsoft.
•• VMware Horizon: Provides access to VMware Horizon to businesses operating the VMware
infrastructure with a Horizon account.
Encoding
Encoding
Choose an encoding method for web pages. The current setting
is Auto.
•• Auto / Manual (Current : Unicode)
About
Display the current version of Web Browser.
Remote Workspace
SOURCE →
Remote Workspace → ENTER E
This function allows you to connect your product to a remote PC or a cloud server.
Enter the address of the PC or cloud server you want to connect to. Then, follow the on-screen
instructions.
"" Make sure that the product is connected to the network.
"" Be sure to connect your keyboard and mouse before starting this function.
"" Only PCs or Cloud Servers running on Windows 7 Pro or newer are supported.
"" The QPR-8K and QER models are not supported.
25
Chapter 04
Multiple Display Control
Control multiple display devices connected to a PC simultaneously.
Cable Connection
•• Pin assignment
1 2 3 4 5
5 4 3 2 1
6 7 8 9
9 8 7 6
RS232C Cable
Interface
RS232C (9 pins)
Pin
TxD (No.2), RxD (No.3), GND (No.5)
Bit rate
9600 bps
Data bits
8 bit
Parity
None
Stop bit
1 bit
Flow control
None
Maximum length
15 m (only shielded type)
<Male type>
<Female type>
Pin
Signal
Pin
Signal
1
Detect data carrier
6
Prepare data set
2
Received data
7
Send request
3
Transmitted data
8
Clear to send
4
Prepare data terminal
9
Ring indicator
5
Signal ground
26
LAN Cable
•• RS232C cable
Connector: 9-Pin D-Sub to Stereo Cable
•• Pin assignment
6
3
2
1
1
1 2 3 4 5 6 7 8
-P2-
9
-P1-
5
-P1-
Male type
-P1-
-P2-
-P2-
Rx
3
1
Tx
STEREO
Tx
2
2
Rx
PLUG
Gnd
5
3
Gnd
(3.5ø)
Pin No
Standard Colour
Signal
1
White and orange
TX+
2
Orange
TX-
3
White and green
RX+
4
Blue
NC
5
White and blue
NC
6
Green
RX-
7
White and brown
NC
8
Brown
NC
27
Cross LAN cable (PC to PC)
•• Connector : RJ45
Direct LAN cable (PC to HUB)
HUB
P1
P2
P2
P1
P1
P2
Signal
P1
P2
Signal
TX+
1
3
RX+
TX-
2
6
RX-
Signal
P1
P2
Signal
RX+
3
1
TX+
TX+
1
1
TX+
RX-
6
2
TX-
TX-
2
2
TX-
RX+
3
3
RX+
RX-
6
6
RX-
28
Connection
•• Connection 3
"" Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the
product.
PC
Monitor 1
Monitor 2
Monitor 3
Monitor 4
"" Connecting parts may differ depending on the model.
•• Connection 1
PC
RJ45
Monitor 1
RS232C IN
Monitor 2
RS232C OUT
RS232C IN
Monitor 3
RS232C OUT
RS232C IN
RS232C OUT
RJ45(LAN IN) RS232C OUT
RS232C IN
RS232C OUT
RS232C IN
RS232C OUT
RS232C IN
RS232C OUT
Monitor 4
RS232C IN
RS232C OUT
•• Connection 4
"" This option is only available for models that have LAN IN and LAN OUT ports.
PC
Monitor 1
Monitor 2
Monitor 3
Monitor 4
•• Connection 2
PC
Monitor 1
5
RJ45(LAN IN)
4
3
2
Monitor 2
Monitor 3
RJ45(LAN IN)
RJ45(LAN IN)
RJ45
LAN IN
LAN OUT
LAN IN
LAN OUT
LAN IN
LAN OUT
LAN IN
LAN OUT
1
RJ45
29
Control Codes
•• All communications take place in hexadecimals. The checksum is calculated by adding up
all values except the header. If a checksum adds up to be more than 2 digits as shown below
(11+FF+01+01=112), the first digit is removed.
Viewing control state (Get control command)
E.g. Power On & ID=0
Header
Command
0xAA
Command type
ID
Data length
Checksum
0
Controlling (Set control command)
Header
Command
0xAA
Command type
ID
Data length
Data
1
Value
Checksum
Header
Command
0xAA
0x11
Header
Command
0xAA
0x11
ID
ID
Data length
Data 1
1
"Power"
Data length
Data 1
1
1
Checksum
12
•• To control all devices connected by a serial cable simultaneously irrespective of IDs, set the
ID as "0xFE" and transmit commands. Commands will be executed by each device but ACK
will not respond.
Command
No.
Command type
Command
Value range
1
Power control
0x11
0~1
2
Volume control
0x12
0~100
3
Input source control
0x14
-
4
Screen size control
0x19
0~255
5
Video wall mode control
0x5C
0~1
6
Safety Lock
0x5D
0~1
7
Video Wall On
0x84
0~1
8
Video Wall User Control
0x89
-
30
Power control
Volume control
•• Function
A product can be powered on and off using a PC.
•• Function
The volume of a product can be adjusted using a PC.
•• Viewing power state (Get Power ON / OFF Status)
•• Viewing volume state (Get Volume Status)
Header
Command
0xAA
0x11
Data length
ID
Checksum
0
•• Setting power ON/Off (Set Power ON / OFF)
Header
Command
0xAA
0x11
ID
Header
Command
0xAA
0x12
Data length
ID
Checksum
0
•• Setting the volume (Set Volume)
Data length
Data
1
"Power"
Checksum
Header
Command
0xAA
0x12
ID
Data length
Data
1
"Volume"
"Power": Power code to be set on a product.
"Volume": Volume value code to be set on a product. (0-100)
1: Power ON
•• Ack
0: Power OFF
•• Ack
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x11
"Power"
Checksum
•• Nak
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x11
"ERR"
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x12
"Volume"
Checksum
"Volume": Volume value code to be set on a product. (0-100)
•• Nak
"Power": Power code to be set on a product.
Header
Header
Checksum
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x12
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"ERR" : A code showing what error has occurred.
31
Input source control
•• Ack
Header
•• Function
The input source of a product can be changed using a PC.
0xAA
•• Viewing input source state (Get Input Source Status)
Header
Command
0xAA
0x14
Data length
ID
0
Command
0xAA
0x14
ID
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x14
"Input
Source"
Checksum
"Input Source": An input source code to be set on a product.
Checksum
•• Nak
•• Setting the input source (Set Input Source)
Header
Command
Data length
Data
1
"Input Source"
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x14
"ERR"
Checksum
"ERR" : A code showing what error has occurred.
"Input Source": An input source code to be set on a product.
0x18
DVI
0x0C
Input source
0x20
MagicInfo
0x1F
DVI_video
0x21
HDMI1
0x22
HDMI1_PC
0x23
HDMI2
0x24
HDMI2_PC
0x25
DisplayPort
"" DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only
respond to "Get" commands.
"" MagicInfo is only available with models that contain the MagicInfo function.
32
Screen size control
Video Wall Mode Control
•• Function
The screen size of a product can be changed using a PC.
•• Function
Video Wall mode can be activated on a product using a PC.
This control is only available on a product whose Video Wall is enabled.
•• Viewing the screen size (Get Screen Size Status)
Header
Command
0xAA
0x19
•• Viewing video wall mode (Get Video Wall Mode)
Data length
ID
Checksum
0
•• Ack
Header
0xAA
Command
ID
0xFF
Data
length
Ack/Nak
3
'A'
r-CMD
0x19
Val1
Header
Command
0xAA
0x5C
Data length
ID
0
Checksum
•• Setting the video wall (Set Video Wall Mode)
Checksum
"Screen Size"
Header
Command
0xAA
0x5C
ID
Data length
Data
1
"Video Wall Mode"
"Screen Size": product screen size (range: 0 – 255, unit: inch)
"Video Wall Mode": A code used to activate Video Wall mode on a product
•• Nak
1: Full
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x19
"ERR"
"ERR": A code showing what error has occurred
Checksum
0: Natural
Checksum
•• Ack
Header
Command
ID
0xAA
0xFF
Data
length
Ack/Nak
3
'A'
r-CMD
Val1
0x5C
"Video Wall
Mode"
Checksum
"Video Wall Mode": A code used to activate Video Wall mode on a product
•• Nak
Header
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5C
"ERR"
Checksum
"ERR": A code showing what error has occurred
33
Safety Lock
Video Wall On
•• Function
PC can be used to turn the Safety Lock On function on or off on a product.
•• Function
Turn Video Wall on or off on the product from your computer.
This control is available regardless of whether or not the power is turned on.
•• Get Video Wall On/Off Status
•• Viewing the safety lock state (Get Safety Lock Status)
Header
Command
0xAA
0x5D
Data length
ID
Checksum
0
Command
0xAA
0x5D
ID
Command
0xAA
0x84
Data length
Data
1
"Safety Lock"
Checksum
Header
Command
0xAA
0x84
1: Video Wall ON
1: ON
0: Video Wall OFF
0: OFF
•• Ack
•• Ack
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'A'
0x5D
"Safety Lock"
Checksum
•• Nak
Command
0xAA
0xFF
ID
Data
length
Ack/Nak
r-CMD
Val1
3
'N'
0x5D
"ERR"
ID
Data length
Data
1
V.Wall_On
Checksum
Header
Command
0xAA
0xFF
ID
Data length
Ack/Nak
r-CMD
Val1
3
'A'
0x84
V.Wall_On
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x84
ERR
Checksum
V.Wall_On : Same as above
•• Nak
"Safety Lock": Safety lock code to be set on a product
Header
Checksum
0
•• V.Wall_On: Video Wall code to be assigned to the product
"Safety Lock": Safety lock code to be set on a product
Header
Data length
ID
•• Set Video Wall On/Off
•• Enabling or disabling safety lock (Set Safety Lock Enable / Disable)
Header
Header
Checksum
Header
Command
0xAA
0xFF
ID
Checksum
"ERR": A code showing what error has occurred
"ERR": A code showing what error has occurred
34
Video Wall User Control
Wall_SNo: Product Number code assigned to the product
10x10 Video Wall Model : ( 1 ~ 100)
•• Function
Turn the Video Wall function on or off on the product from your computer.
•• Get Video Wall Status
Header
Command
0xAA
0x89
ID
Data length
Checksum
0
•• Set Video Wall
Header
Command
0xAA
0x89
ID
Data length
Val1
Val2
2
Wall_Div
Wall_SNo
Checksum
Set Number
Data
1
0x01
2
0x02
...
...
99
0x63
100
0x64
•• Ack
Header
Command
ID
0xAA
Data
length
0xFF
Ack/Nak
r-CMD
Val1
Val2
'A'
0x89
Wall_Div
Wall_
SNo
Data length
Ack/Nak
r-CMD
Val1
3
'N'
0x89
ERR
4
Checksum
•• Nak
Header
Command
0xAA
0xFF
ID
Checksum
"ERR": A code showing what error has occurred
35
Wall_Div: Video Wall Divider code assigned to the product
10x10 Video Wall Model
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Off
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
0x00
1
0x11
0x12
0x13
0x14
0x15
0x16
0x17
0x18
0x19
0x1A
0x1B
0x1C
0x1D
0x1E
0x1F
2
0x21
0x22
0x23
0x24
0x25
0x26
0x27
0x28
0x29
0x2A
0x2B
0x2C
0x2D
0x2E
0x2F
3
0x31
0x32
0x33
0x34
0x35
0x36
0x37
0x38
0x39
0x3A
0x3B
0x3C
0x3D
0x3E
0x3F
4
0x41
0x42
0x43
0x44
0x45
0x46
0x47
0x48
0x49
0x4A
0x4B
0x4C
0x4D
0x4E
0x4F
5
0x51
0x52
0x53
0x54
0x55
0x56
0x57
0x58
0x59
0x5A
0x5B
0x5C
0x5D
0x5E
0x5F
6
0x61
0x62
0x63
0x64
0x65
0x66
0x67
0x68
0x69
0x6A
0x6B
0x6C
0x6D
0x6E
0x6F
7
0x71
0x72
0x73
0x74
0x75
0x76
0x77
0x78
0x79
0x7A
0x7B
0x7C
0x7D
0x7E
N/A
8
0x81
0x82
0x83
0x84
0x85
0x86
0x87
0x88
0x89
0x8A
0x8B
0x8C
N/A
N/A
N/A
9
0x91
0x92
0x93
0x94
0x95
0x96
0x97
0x98
0x99
0x9A
0x9B
N/A
N/A
N/A
N/A
10
0xA1
0xA2
0xA3
0xA4
0xA5
0xA6
0xA7
0xA8
0xA9
0xAA
N/A
N/A
N/A
N/A
N/A
11
0xB1
0xB2
0xB3
0xB4
0xB5
0xB6
0xB7
0xB8
0xB9
N/A
N/A
N/A
N/A
N/A
N/A
12
0xC1
0xC2
0xC3
0xC4
0xC5
0xC6
0xC7
0xC8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
13
0xD1
0xD2
0xD3
0xD4
0xD5
0xD6
0xD7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
14
0xE1
0xE2
0xE3
0xE4
0xE5
0xE6
0xE7
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
15
0xF1
0xF2
0xF3
0xF4
0xF5
0xF6
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
36
Using MDC
Multiple display control "MDC" is an application that allows you to easily control multiple
display devices simultaneously using a PC.
For details on how to use the MDC programme, refer to Help after installing the programme.
The MDC programme is available on the website. (http://displaysolutions.samsung.com)
"" If you press the On or Off button located at the top left of the screen, the product checks its
status for about one minute. To run other commands, try after the one minute.
"" For details on how to connect devices for multiple display control, refer to page 29.
7 In the displayed "Ready to Install the Program" window, check the directory path to install
the programme in and click "Install".
8 Installation progress will be displayed.
9 Click "Finish" in the displayed "InstallShield Wizard Complete" window.
"" Select "Launch the program" and click "Finish" to run the MDC programme immediately.
10 The MDC Unified shortcut icon will be created on the desktop after installation.
"" The MDC execution icon may not be displayed depending on the PC system or product
specifications.
"" Press F5 if the execution icon is not displayed.
MDC Programme Installation/Uninstallation
Uninstallation
"" Installing and uninstalling steps can vary depending on the OS.
1 Select Settings → Control Panel on the Start menu and double-click Add/Delete Program.
Installation
2 Select MDC Unified from the list and click Change/Remove.
"" MDC installation can be affected by the graphics card, mother board and network
conditions.
1 Click the MDC Unified installation programme.
2 Click "Next".
3 When the "Welcome to the InstallShield Wizard for MDC_Unified" screen appears, click
"Next".
4 In the "License Agreement" window displayed, select "I accept the terms in the license
agreement" and click "Next".
5 In the displayed "Customer Information" window, fill out all the information fields and click
"Next".
6 In the displayed "Destination Folder" window, select the directory path you want to install
the programme in and click "Next".
"" If the directory path is not specified, the programme will be installed in the default
directory path.
37
Chapter 05
Player feature
Accessible using the HOME button on the remote control.
Player
No.
Description
Select between internal or external memory.
HOME
→ Player → ENTER E
Play a range of content such as channels with schedules assigned, templates or files.
Player
Internal Memory
Filter By: All
No channels
Network Channel
Options
Play content, templates and schedules configured on the server.
•• You can view whether the server is connected (approval) in the Player
screen. To view whether the server is connected when a Network Channel is
running, press INFO on the remote control.
1 Select Network Channel from the Player screen. The No channels message
appears if no channel has been registered in Network Channel.
2 Network Channel will run.
Play content stored on the server.
Play templates stored in My Templates folder in the Internal Memory.
Network File
Select a content type as criterion to search for a desired content list.
Set different options for Player.
My Templates
"" The displayed image may differ depending on the model.
"" To use the Player feature, set Play via to MagicInfo in System.
(MENU m → System → Play via → MagicInfo)
Viewing content
1 Select either internal or external memory. The files saved in the selected memory appear.
2 Select the desired file. The content appears on the screen. (For more information on
compatible file formats, see the “File formats compatible with Player” section.)
"" You must set Clock Set before you can use this feature.
38
When content is running
Available menu
Control buttons on the remote control
You can play, pause, or skip the content on the playlist by pressing buttons on the remote
control.
Button
TOOLS
INFO
Function
Brings up the menu bar.
Displays the general information of the content.
►
Goes to next file or page.
◄
Goes to previous file or page.
E/∆/³
Plays or pauses slide show or video content.
´
Stops displaying content and goes to the Player screen.
π
Rewinds the video content.
µ
Fast forwards the video content.
Press the TOOLS button on the remote control during content playback to configure settings.
Menu
Playlist
Description
View a list of content items currently playing.
Channel List
Network Channel / Internal Channel / USB
Sound Mode
Customises the audio settings for the content currently playing.
Repeat All / Repeat One Set the repeat mode.
Background Music
Set the background music to be played when content is running.
Reset
Reset the background music.
Pause
Pause the background music.
Prev
Play the previous background music on the list.
Next
Play the next background music on the list.
"" Reset, Pause, Prev, Next only appear when the background music is set.
"" If there is only one image file in the Internal Memory or USB, the Slide Show will not play.
"" If the name of a folder is too long on the USB, you cannot select the folder.
"" Portrait option for Content Orientation is not available for contents with a resolution higher
than 3840 x 2160.
"" Content Size for videos with a resolution higher than 3840 x 2160 supports Full Screen only.
39
File Formats Compatible with Player
•• Supported file systems include FAT32 and NTFS.
•• A file with a vertical and horizontal resolution larger than the maximum resolution cannot
be played. Check the vertical and horizontal resolution of the file.
•• Check the supported video and audio Codec types and Versions.
•• Check the supported file versions.
"" PowerPoint version up to 97 – 2013 is supported
"" For USB-Internal Memory file transfer, click Options → Send.
•• Location of template files
–– Internal Memory → USB transfer: USB → under MagicinfoSlide folder
–– USB → Internal Memory transfer: Internal Memory → under My Templates folder
•• Location of other files (non-template)
–– Internal Memory → USB transfer: USB → under MagicinfoSlide folder
–– USB → Internal Memory transfer: Under the root folder
Network Schedule Multiframe
Playback restrictions
•• 1 to 3 FHD video files can be played simultaneously or only one UHD video file and one
FHD video file at a time. In portrait playback mode, 3 FHD video files can be played
simultaneously or only one UHD video file at a time.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• LFD(*.LFD) files are not supported.
•• Contents with a resolution higher than 3840 x 2160 are not supported.
Sound output restrictions
•• More than one sound output cannot be used.
•• Playback priority: network BGM → local BGM → video file in the main frame selected by the
user
"" Network BGM: Settings can be configured when creating a server schedule.
"" Local BGM: BGM settings can be configured using the tools displayed after the TOOLS
button is pressed during Player playback.
"" User-selected main frame: Main frame settings can be configured when creating a
server schedule.
Template files(*.LFD)
Restrictions
•• Check that you have Contents and Schedules folders published to the USB storage device.
"" A properly published content appears as Published Content
in the USB device.
"" When copying a content you published to a USB device (Published Content
) to the
Internal Memory, the content appears in Internal Memory as Published Content
only. Contents and Schedules folders are not visible under Internal Memory.
Playback restrictions
•• A maximum of two video (Video) files can be played.
•• For Office files (PPT and Word files) and PDF files, only one file type is supported at a time.
•• When playing more than one video files simultaneously, make sure that the display areas
are not overlapping one another.
Sound output restrictions
•• More than one sound output cannot be used.
•• Playback priority: network BGM → local BGM → video file in the main frame selected by the
user
40
Video codecs (except the QPR-8K model)
File Extension
Container
*.avi
H.264 BP/MP/HP
*.mkv
*.asf
*.wmv
Video Codec
AVI
Resolution
4096 x 2160: 30
4096 x 2160
HEVC (H.265 - Main, Main10)
Motion JPEG
Frame rate
(fps)
3840 x 2160
3840 x 2160: 60
Bit rate
(Mbps)
Audio Codec
60
60
80
30
80
Dolby Digital
*.mp4
MKV
*.mov
ASF
MVC
LPCM
*.3gp
MP4
MPEG4 SP/ASP
ADPCM(IMA, MS)
*.vro
3GP
*.mpg
MOV
*.mpeg
FLV
MPEG2
*.ts
VRO
MPEG1
*.tp
VOB
*.trp
PS
Microsoft MPEG-4 v1, v2, v3
*.flv
TS
*.vob
SVAF
Window Media Video v9 (VC1)
AC3
AAC
60
HE-AAC
WMA
DD+
1920 x 1080
20
MPEG(MP3)
AC-4
Window Media Video v7(WMV1), v8(WMV2)
G.711(A-Law, μ-Law)
H 263 Sorenson
OPUS
30
*.svi
*.m2ts
VP6
*.mts
*.webm
WebM
*.rmvb
RMVB
VP8
1920 x 1080
60
20
VP9
3840 x 2160
3840 x 2160: 60
80
RV8/9/10 (RV30/40)
1920 x 1080
60
20
Vorbis
RealAudio 6
41
Video codecs (applies to the QPR-8K model only)
File Extension
Container
H.264 BP/MP/HP
4096 x 2160
HEVC (H.265 - Main, Main10)
7680 x 4320
60
80
Motion JPEG
3840 x 2160
30
80
*.mkv
*.wmv
AVI
Bit rate
(Mbps)
Resolution
*.avi
*.asf
Frame rate
(fps)
Video Codec
4096 x 2160: 30
3840 x 2160: 60
Audio Codec
60
Dolby Digital
*.mp4
MKV
*.mov
ASF
MVC
LPCM
*.3gp
MP4
MPEG4 SP/ASP
ADPCM(IMA, MS)
*.vro
3GP
*.mpg
MOV
*.mpeg
FLV
MPEG2
*.ts
VRO
MPEG1
*.tp
VOB
*.trp
PS
Microsoft MPEG-4 v1, v2, v3
*.flv
TS
*.vob
Window Media Video v9 (VC1)
AAC
60
HE-AAC
WMA
DD+
1920 x 1080
20
MPEG(MP3)
AC-4
Window Media Video v7(WMV1), v8(WMV2)
SVAF
AC3
G.711(A-Law, μ-Law)
H 263 Sorenson
OPUS
30
*.svi
*.m2ts
VP6
*.mts
*.webm
WebM
*.rmvb
RMVB
VP8
1920 x 1080
60
20
VP9
3840 x 2160
3840 x 2160: 60
80
RV8/9/10 (RV30/40)
1920 x 1080
60
20
Vorbis
RealAudio 6
"" Because the specifications are based on the current 8K connectivity and decoding standards, future connectivity, broadcasting, and decoding standards may not be supported. Upgrading for
meeting future standards may require purchase of additional devices.
"" Some 3rd party standards may not be supported.
42
Other restrictions
Audio decoders
•• Codecs may not function properly if there is a problem with the content.
•• WMA is supported up to 10 Pro 5.1 channels, M2 profile.
•• Video content does not play or does not play correctly if there is an error in the content or
container.
•• WMA1, WMA lossless / Voice are not supported.
•• Sound or video may not work if they have standard bit rates/frame rates above the TV’s
compatibility ratings.
•• Vorbis is supported for up to 5.1 channels.
•• If the Index Table is has an error, the Seek (Jump) function will not work.
•• When playing video over a network connection, the video may not play smoothly because of
data transmission speeds.
•• Some USB/digital camera devices may not be compatible with the TV.
•• HEVC codec is only available in MKV / MP4 / TS containers.
•• The MVC codec is supported partly.
Video decoders
•• H.264 UHD is supported up to Level 5.1, and H.264 FHD is supported up to Level 4.1. (TV does
not support FMO / ASO / RS)
•• HEVC UHD is supported up to Level 5.1, and HEVC FHD is supported up to Level 4.1.
•• HEVC 8K is supported up to Level 6.1.
"" This specification is only applicable to the QPR-8K model series.
•• QCELP and AMR NB/WB are not supported.
•• Dolby Digital Plus is supported for up to 5.1 channels.
•• The supported sample rates are 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, and 48 kHz, and differ
with the codec.
Image
•• Compatible image file format: JPEG, PNG, BMP
"" 32-bit, 24-bit and 8-bit BMP files are supported.
•• Supported maximum resolution: 7680 x 4320 (JPEG), 4096 x 4096 (PNG, BMP)
"" When playing 10 files in one LFD file - 5120 x 5120
•• Supported maximum file size: 20MB
•• Supported Slideshow Effect: 9 effects
(Fade1, Fade2, Blind, Spiral, Checker, Linear, Stairs, Wipe, Random)
•• VC1 AP L4 is not supported.
•• GMC 2 or above is not supported.
•• When a single video file is playing, Seamless mode is not supported under the following
conditions:
–– Incompatible codec (MVC, VP3, MJPEG) ↔ Incompatible codec
–– Incompatible codec ↔ Compatible codec
–– The resolution is different from that of the monitor
–– The frequency is different from that of the monitor
43
Power Point
•• Compatible document file formats
–– Extension : ppt, pptx
–– Version : Office 97 ~ Office 2013
•• Functions not supported
–– Animation effect
–– 3D shapes (which will be displayed in 2D)
–– Header and footer (some subitems are not supported)
–– Word Art
–– Align
A group alignment error may occur
–– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
––
––
––
––
––
Object insertion
Half-width characters
Letter spacing
Charts
Vertical text
Some subitems are not supported
PDF
•• Compatible document file formats
–– Extension : pdf
•• Functions not supported
–– Content less than 1 pixel not supported because of
performance degradation issue.
–– Masked Image, Tiled Image content not supported.
–– Content with Rotated Text, not supported.
–– 3D Shadow Effects not supported.
–– Some characters not supported
(Special characters may be corrupted)
WORD
•• Compatible document file formats
–– Extension : .doc, .docx
–– Version : Office 97 ~ Office 2013
•• Functions not supported
–– Page background effect
–– Some paragraph styles
–– Word Art
–– Align
A group alignment error may occur
–– 3D shapes (which will be displayed in 2D)
–– Office 2007
SmartArt is not fully supported. 97 out of 115 subitems
are supported.
––
––
––
––
Charts
Half-width characters
Letter spacing
Vertical text
Some subitems are not supported
–– Slide notes and handout
–– Slide notes and handout
44
Schedule
HOME
You can check the schedule imported from a selected storage device.
No.
→ Schedule → ENTER E
Select the saved location of the schedule.
Schedule
Internal Memory
Sunday, January 14 08:45 AM
Schedule your content on a local channel.
Description
Send
Create/Edit/Delete/View schedule of content playback.
Delete
Select to create a
new schedule on this
channel
CH 2
The default content will be played when there is no programme scheduled. You can change the default content
from the Options menu.
CH 3
"" The displayed image may differ depending on the model.
45
Clone Product
Export settings on the product to an external storage device. You can also import settings from an external storage
device.
This option is useful when assigning the same settings to several products.
HOME
→ Clone Product → ENTER E
MENU
When a duplicate file is not found on the external storage device
1 Connect the external storage device, then run the Clone Product function.
2 The No cloning file found on the external storage device. Export this device's settings to the external storage
device? message appears.
3 Select Export to export the settings.
When a duplicate file is found on the external storage device
1 Connect the external storage device, then run the Clone Product function.
Clone Product
2 The Cloning file found. Please select an option. message appears.
Run the Import from External Storage or Export to External Storage function.
"" The displayed image may differ depending on the model.
–– Import from External Storage: Copy settings saved on an external storage device to the product.
–– Export to External Storage: Copy settings on the product to an external storage device.
"" After configuration is complete, the product is rebooted automatically.
46
ID Settings
HOME
→ ID Settings → ENTER E
Assign an ID to a set.
Device ID
Set a unique ID number for each product. (Range: 0~224)
"" Press u/d to select a number, and press E.
"" Enter the number you want using the number buttons on the remote control.
Device ID Auto Set
This feature automatically allots an ID number to a device connected via an RS232C cable.
"" This function is only available on the first device within an RS-232C daisy chain.
ID Settings
PC Connection Cable
Select which type of cable you are using to connect the display to the PC.
"" The displayed image may differ depending on the model.
•• RS232C cable
Communicate with MDC via the RS232C cable.
•• RJ-45 (LAN)/Wi-Fi Network or RJ-45 (LAN) Cable
Communicate with MDC via the RJ45 cable.
"" Available functions may differ depending on the model.
47
Video Wall
HOME
→ Video Wall → ENTER E
Customise the layout of multiple displays that are connected to form a video wall.
In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays.
To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the
MagicInfo function.
Video Wall
You can activate or deactivate Video Wall.
To organise a video wall, select On.
•• Off / On
Horizontal x Vertical
Video Wall
"" The displayed image may differ depending on the model.
This feature automatically splits a videowall display based on a videowall matrix configuration.
Enter the videowall matrix.
The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices
can be set within the range 1 and 15.
"" A videowall display can be split into a maximum of 225 screens.
"" The Horizontal x Vertical option is only enabled when Video Wall is set to On.
48
Screen Position
To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature.
Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form
the videowall.
To rearrange products, use the direction buttons on the remote control to move a product to another desired
number. Press the E button.
"" Screen Position allows you to split the screen into a maximum of 225 views (15 x 15).
"" The Screen Position option is only enabled when Video Wall is set to On.
"" To use the function, make sure Horizontal x Vertical is configured.
Format
Select how to display images on the videowall display.
•• Full: Display images in full screen with no margin.
•• Natural: Display images in the original aspect ratio without enlarging or reducing the size.
"" The Format option is only enabled when Video Wall is set to On.
49
Network Status
HOME
Check the current network and Internet connection.
→ Network Status → ENTER E
Network Status
"" The displayed image may differ depending on the model.
50
On/Off Timer
HOME
→ On/Off Timer → ENTER E
"" You must set Clock Set before you can use this feature.
On Timer
Set On Timer so that your product turns on automatically at a time and on a day of your choice.
The power is turned on with the specified volume or input source.
On Timer: Set the on timer by making a selection from one of the seven options. Ensure you set the current time
first.
(On Timer 1 ~ On Timer 7)
"" While the internal/USB memory option can be used with On Timer for MagicInfo mode, it is recommended to
use an internal memory.
"" Proper operation of On Timer feature cannot be guaranteed if used with a battery powered USB device, which
can take longer to be recognised.
On/Off Timer
"" The displayed image may differ depending on the model.
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want On Timer to turn on your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
•• Volume (For models with built-in speakers): Set the desired volume level. Use the up and down arrow buttons
to change the volume level.
•• Source: Select the input source of your choice.
•• Content (when the Source is set to Internal/USB for MagicInfo mode): From the USB device or internal memory,
select a file (e.g. music, photo, or video) to play just after the product is turned on.
51
Off Timer
Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 ~ Off Timer 7)
•• Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose
the days you want Off Timer to turn off your product.
–– The check mark indicates days you’ve selected.
•• Time: Set the hour and minute. Use the number buttons or the up and down arrow keys to enter numbers. Use
the left and right arrow buttons to change entry fields.
Holiday Management
Timer will be disabled during a period specified as a holiday.
•• Add Holiday: Specify the period you want to add as a holiday.
Select the start and end dates of the holiday you want to add using the u/d buttons, and click the Done
button.
The period will be added to the list of holidays.
–– Start Date: Set the start date of the holiday.
–– End Date: Set the end date of the holiday.
•• Delete: Delete selected items from the list of holidays.
•• Edit: Select a holiday item and then change the date.
•• Set Applied Timer: Set the On Timer and Off Timer to not activate on public holidays.
–– Press E to select the On Timer and Off Timer settings you do not want to activate.
–– The selected On Timer and Off Timer will not activate.
52
Ticker
HOME
Input text while a video or image is displayed and display the text on the screen.
"" You must set Clock Set before you can use this feature.
→ Ticker → ENTER E
•• Off / On: Set whether or not to use Ticker.
•• Message: Enter a message to display on the screen.
•• Time: Set the Start Time and End Time to display a Message.
•• Font options: Specify the text font and colour for the message.
•• Position: Select a position to display a Message.
•• Scroll: Turn scroll effects of Ticker on or not. Specify the scroll Direction and Speed for the message.
•• Preview: Preview your Ticker settings.
Ticker
"" The displayed image may differ depending on the model.
53
URL Launcher
HOME
For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
"" To use the URL Launcher feature, set Play via to URL Launcher in System.
(MENU m → System → Play via → URL Launcher)
→ URL Launcher → ENTER E
URL Launcher
URL Launcher
"" The displayed image may differ depending on the model.
54
URL Launcher Settings
HOME
→ URL Launcher Settings → ENTER E
"" For details on how to use the URL Launcher feature, contact the dealer the product was purchased from.
•• Install Web App: Enter URL to install the web application.
•• Install from USB Device: Install the web application from the USB storage device.
•• Uninstall: Remove the installed web application.
•• Timeout Setting: Set the timeout period for connecting to the URL.
•• Developer Mode: Enable developer mode.
URL Launcher Settings
"" The displayed image may differ depending on the model.
55
Chapter 06
Screen Adjustment
Configure the Picture settings (Backlight, Colour Tone, etc.).
The layout of the Picture menu options may vary depending on the product.
Backlight / Brightness / Contrast
/ Sharpness
Your product has several options for adjusting picture quality.
"" You can adjust and store settings for each external device you have connected to an input on the product.
"" Lowering picture brightness reduces power consumption.
MENU m → Picture → ENTER E
Picture
Backlight
100
Brightness
45
Contrast
70
Sharpness
50
Colour Temperature
10000 K
Advanced Settings
Picture Options
"" The displayed image may differ depending on the model.
56
Colour Temperature
MENU m → Picture → Colour Temperature → ENTER E
It sets colour temperature. The value and temperature increase simultaneously, so the ratio of blue colour rises.
(Range: 2800K–16000K)
"" Enabled when Colour Tone is set to Off.
Picture
Colour Temperature
10000 K
"" The displayed image may differ depending on the model.
57
Advanced Settings
Configure advanced picture settings to create your preferred picture.
MENU m → Picture → Advanced Settings → ENTER E
Picture Enhancer
Displays enhanced colour and sharpness.
•• Off / On
Advanced Settings
Picture Enhancer
On
HDR+ Mode or HDR10+ Mode
HDR+ Mode
Off
Automatically provide an optimal HDR effect based on the video source.
Colour
50
Tint (G/R)
0
White Balance
Gamma
BT.1886
•• Off / On
"" This function may not be supported depending on the model.
"" Models with Local Dimming support HDR10+ Mode.
Colour
BT.1886
0
"" The displayed image may differ depending on the model.
Adjust the colour saturation levels. Colour saturation intensifies as the value nears 100. (Range: 0~100)
Tint (G/R)
Adjust the ratio of green to red tint levels. Increasing values intensifies the saturation of red and green colours.
(Range: 0~50)
58
White Balance
White Balance Settings
Adjust the colour temperature of the picture so that white objects appear brighter.
Adjust the colour temperature of the picture so that white objects appear brighter.
"" This function may not be supported depending on the model.
"" Available for Video Wall models only.
2 Point
Adjust red, green, and blue luminosity levels in two sections for precise white balance
optimisation.
•• R-Offset / G-Offset / B-Offset: Adjust the proportion of each of red, green and blue colours
in dark areas.
•• R-Gain / G-Gain / B-Gain: Adjust the proportion of each of red, green and blue colours in
bright areas.
•• Reset: Suitable for environments where videowall display are used.
20 Point Settings
•• White Balance (Custom / Color Expert): Select Color Expert to apply the PC calibration
settings.
•• R-Gain / G-Gain / B-Gain: Adjust the proportion of each of red, green and blue colours in
bright areas.
•• Reset: Restore the white balance settings to the default values.
Uniformity
Calibrate the brightness and colour uniformity within each screen.
"" Available for Video Wall models only.
•• Off / On
Controls the white balance in 20 point interval by adjusting the red, green, and blue brightness.
20 Point
Adjust red, green, and blue luminosity levels in twenty sections for precise white balance
optimisation.
•• Off (
) / On (
)
•• Interval: Select interval to adjust.
•• Red: Adjust the red level.
•• Green: Adjust the green level.
•• Blue: Adjust the blue level.
•• Reset: Restore the current level's 20 point White Balance to the default values.
"" Some external devices may not support this function.
59
Gamma
Flesh Tone
Adjust the primary colour intensity.
Adjust the flesh tone colour by increasing or decreasing red levels.
•• HLG / ST.2084 / BT.1886 / S Curve
"" Gamma settings HLG, ST.2084, and BT.1886 may change depending on the input video
settings. For models with the HDR+ Mode support, the Gamma settings HLG, ST.2084, and
BT.1886 may change depending on the input video and HDR+ Mode settings. If HDR+ Mode
is set to Off, HLG, ST.2084, and BT.1886 settings may be available depending on the input
video. To adjust S Curve, set HDR+ Mode to Off.
HLG / ST.2084 / BT.1886 / S Curve
Adjust the HLG, ST.2084, BT.1886, S Curve levels of the picture.
"" Available functions may differ depending on the port type.
Contrast Enhancer
Automatically balance the contrast to prevent excessive differences between bright and dark
areas.
RGB Only Mode
Fine-tune the saturation and tint of the red, green, and blue colour channels.
•• Off / Red / Green / Blue
Colour Space Settings
Configure colour space settings to refine the spectrum of colours on your screen.
Colour Space
Choose a colour space.
•• Auto / Native / Custom
"" To adjust Colour, Red, Green, Blue and Reset, set Colour Space to Custom.
•• Off / Low / Medium / High
Black Tone
Select the black level to adjust the screen depth.
•• Off / Dark / Darker / Darkest
60
Input Signal Plus
Resolutions for Input Signals supported by QPR-8K model series
Expands the input signal range for HDMI connections.
Check the resolutions for input signals supported by QPR-8K model series.
•• HDMI1 (Off ( ) / On ( ))
"" When Input Signal Plus is set to On, up to the 3840 x 2160 @ 60 Hz resolution is supported.
(Up to 7680 x 4320 @ 60 Hz resolution is supported for the QPR-8K model only, if connected
to HDMI IN 4.)
When Input Signal Plus is set to Off, up to the 3840 x 2160 @ 30 Hz resolution is supported.
If Input Signal Plus is set to On
•• Resolution: 3840 x 2160p
Frame rate
Colour Depth /
(fps)
Chroma Sampling
"" Connecting parts may differ depending on the model.
50 / 60
Supported Resolutions for UHD Input Signals
Check the supported resolution for UHD input signals.
120
•• Resolution: 3840 x 2160p, 4096 x 2160p
50 / 60
8 bit
50 / 60
YCbCr 4:2:2
YCbCr 4:2:0
8 bit
O
O
O
O
10 bit
*O
*O
O
O
12 bit
-
-
O
O
10 bit
*O
*O
*O
*O
•• Resolution: 7680 x 4320
RGB 4:4:4
YCbCr 4:4:4
YCbCr 4:2:2
YCbCr 4:2:0
-
-
-
O
If Input Signal Plus is set to On
Frame rate
Colour Depth /
(fps)
Chroma Sampling
YCbCr 4:4:4
"" *: These specifications are supported for the HDMI 4 port.
If Input Signal Plus is set to Off
Frame rate
Colour Depth /
(fps)
Chroma Sampling
RGB 4:4:4
RGB 4:4:4
YCbCr 4:4:4
YCbCr 4:2:2
YCbCr 4:2:0
8 bit
O
O
O
O
10 bit
-
-
O
O
12 bit
-
-
O
O
Frame rate
Colour Depth /
(fps)
Chroma Sampling
RGB 4:4:4
YCbCr 4:4:4
YCbCr 4:2:2
YCbCr 4:2:0
24 / 30
8 bit / 10 bit
*O
*O
*O
*O
50 / 60
8 bit / 10 bit
-
-
-
*O
"" *: These specifications are supported for the HDMI 4 port. Use an HDMI cable that supports
these specifications
Motion Lighting
Reduces power consumption by reducing screen brightness when the picture on the screen is
in motion.
•• Off / On
"" This feature is not available for videowall displays.
61
Picture Options
Colour Tone
Select the colour tone that best suits your viewing preferences.
MENU m → Picture → Picture Options → ENTER E
•• Off / Cool / Standard / Warm1 / Warm2 / Natural
"" Settings can be adjusted and stored for each external device connected to an input on the product.
"" Available options may vary depending on the product.
Picture Options
Colour Tone
Off
Digital Clean View
Digital Clean View
Off
Reduce picture noise to avoid distractions such as flickering.
HDMI Black Level
Auto
Film Mode
Local Dimming
Dynamic Backlight
Off
High
On
•• Auto / Off
HDMI Black Level
Adjust the black level to optimise the HDMI picture brightness and contrast.
•• Normal / Low / Auto
Film Mode
"" The displayed image may differ depending on the model.
Make frame transitions from older video sources smoother. This function is only available when the input signal is
TV, AV, Component (480i, 1080i), or HDMI (1080i).
•• Off / Auto1 / Auto2
62
Local Dimming
Picture Options
Colour Tone
Off
Digital Clean View
Off
HDMI Black Level
Auto
Film Mode
Local Dimming
Dynamic Backlight
Off
High
On
Adjust brightness levels of individual on-screen areas for optimum contrast.
•• Off / Low / Standard / High
"" Models with Dynamic Backlight are not supported.
Dynamic Backlight
Automatically adjust the backlight to provide the best possible screen contrast under the current conditions.
•• Off / On
"" Models with Local Dimming are not supported.
"" The displayed image may differ depending on the model.
Apply Picture Settings
Apply the picture settings to all external devices connected to the device or to the current source only.
•• All Sources / Current Source
MENU m → Picture → Apply Picture Settings → ENTER E
Picture
Apply Picture Settings
All Sources
"" The displayed image may differ depending on the model.
63
Picture Size Settings
Choose size and aspect ratio picture displayed on screen.
MENU m → Picture → Picture Size Settings → ENTER E
Fit to screen
Different screen adjustment options are displayed depending on the current input source.
"" Available functions may differ depending on the model.
Picture Size Settings
Picture Size
Picture Size
•• 16:9 Standard: Sets the picture to 16:9 Standard wide mode.
16:9 Standard
Off
Zoom and Position
•• Custom: Changes the resolution to suit the user's preferences.
•• 4:3: Sets the picture to basic (4:3) mode.
"" Do not set your product to 4:3 format for a long time.
The borders displayed on the left and right, or top and bottom of the screen may cause image retention
(screen burn) which is not covered by the warranty.
Fit to screen
"" The displayed image may differ depending on the model.
Adjusts the picture position. When selected, the full programme image will be displayed. No part of the image will
be cut off.
•• Off / On / Auto
Zoom and Position
Adjusts the picture zoom and position. This function is available only if Picture Size is set to Custom.
"" If you want to reset the picture to its original position, select Reset in the Zoom and Position screen. The picture
will be set to its default position.
64
Reset Picture
Restore all picture settings to the factory default.
MENU m → Picture → Reset Picture → ENTER E
Picture
Reset Picture
"" The displayed image may differ depending on the model.
65
Chapter 07
OnScreen Display
Display Orientation
Onscreen Menu Orientation
Select whether the onscreen menu should be displayed in landscape or portrait orientation.
MENU m → OnScreen Display → Display Orientation → ENTER E
•• Landscape: Display the menu in landscape mode.
•• Portrait: Display the menu in portrait mode on the right side of the product screen.
Display Orientation
Onscreen Menu Orientation
Landscape
Source Content Orientation
Landscape
Aspect Ratio
Full Screen
"" The displayed image may differ depending on the model.
Source Content Orientation
Rotate the product screen orientation.
"" This feature is not available for input source resolutions higher than 7680 x 4320.
•• Landscape: Display the screen in landscape mode.
•• Portrait: Display the screen in portrait mode.
Aspect Ratio
Set the rotated screen to be either full screen or original.
•• Full Screen: Display the rotated screen in full screen.
•• Original ratio: Display the rotated screen in the original aspect ratio.
"" Available only when Source Content Orientation is set to Portrait.
66
Screen Protection
Auto Protection Time
MENU m → OnScreen Display → Screen Protection → ENTER E
Screen Protection
Auto Protection Time
If the screen displays a still image for a certain period of time you define, the product activates the screen saver to
prevent the formation of burnt in ghost images on the screen.
•• Off / 2 hours / 4 hours / 6 hours / 8 hours / 10 hours
Screen Burn Protection
Off
Screen Burn Protection
"" The displayed image may differ depending on the model.
To reduce the possibility of screen burn, this unit is equipped with Screen Burn Protection screen burn prevention
technology.
Screen Burn Protection moves the picture slightly on the screen.
Pixel Shift
Minimize image retention by finely moving pixels horizontally or vertically.
•• Pixel Shift (Off ( ) / On ( ))
"" Horizontal, Vertical and Time are enabled only when Pixel Shift is set to On.
•• Horizontal: Sets how many pixels the screen moves horizontally.
•• Vertical: Sets how many pixels the screen moves vertically.
•• Time: Set the time interval for performing the horizontal or vertical movement, respectively.
Available Pixel Shift Settings and Optimum Settings.
Available Settings
Optimum Settings
Horizontal (pixels)
0~4
4
Vertical (pixels)
0~4
4
Time (minute)
1 minute ~ 4 minutes
4 minutes
"" The Pixel Shift value may differ depending on the model.
"" Displaying a still image or a 4:3 output for an extended period of time may cause image retention. This is not a
defect in the product.
67
Timer
Screen Burn Protection
You can set the timer for Screen Burn Protection.
Pixel Shift
The Screen Burn Protection feature stops automatically after a specified period of time.
Timer
Immediate display
Timer
Off
Off
Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
"" The displayed image may differ depending on the model.
Interval: Display the image retention-preventive pattern set in Mode for a specified period of time (from Start Time
to End Time).
"" Mode, Period, Time, Start Time and End Time are enabled only when Timer is set to Repeat or Interval.
•• Mode: Select a screen protective pattern to display.
–– Pixel: Pixels on the screen alternate black continuously.
–– Rolling bar: A vertical bar moves left to right.
–– Fading screen: The entire screen becomes brighter, then darker.
"" The Rolling bar and Fading screen patterns appear only once regardless of the specified repeat period or
time.
•• Period: Specify the time interval to activate the Screen Burn Protection function.
"" The option is enabled when Repeat is selected for Timer.
•• Time: Specify the duration to keep the Screen Burn Protection function on.
"" Enabled when Timer is set to Repeat and Mode is set to Pixel.
•• Start Time: Set the start time to activate the screen protection function.
"" The option is enabled when Interval is selected for Timer.
•• End Time: Set the end time to deactivate the screen protection function.
"" The option is enabled when Interval is selected for Timer.
68
Immediate display
Screen Burn Protection
Select the screen saver you want to display immediately.
Pixel Shift
•• Off / Pixel / Rolling bar / Fading screen
Timer
Immediate display
Off
"" The displayed image may differ depending on the model.
69
Message Display
Source Info
Select whether to display the source OSD when the input source changes.
MENU m → OnScreen Display → Message Display → ENTER E
•• Off / On
No Signal Message
Message Display
Select whether to display the no-signal OSD when no signal is detected.
Source Info
On
No Signal Message
On
•• Off / On
MDC Message
On
Download Status Message
Off
MDC Message
The message No Cable Connected will appear if no source device is connected.
Select whether to display the MDC OSD when the product is controlled by the MDC.
•• Off / On
"" The displayed image may differ depending on the model.
Download Status Message
Select to display the status when downloading content from a server or other device.
•• Off / On
70
Language
Set the menu language.
"" A change to the language setting will only be applied to the onscreen menu display. It will not be applied to
other functions on your PC.
MENU m → OnScreen Display → Language → ENTER E
OnScreen Display
Language
English
"" The displayed image may differ depending on the model.
Reset OnScreen Display
This option returns the current settings under OnScreen Display to the default factory settings.
MENU m → OnScreen Display → Reset OnScreen Display → ENTER E
OnScreen Display
Reset OnScreen Display
"" The displayed image may differ depending on the model.
71
Chapter 08
Sound Adjustment
Configure the Sound settings for the product.
"" This function may not be supported depending on the model.
Sound Mode
You can select a sound mode to suit your personal preferences.
•• Standard: Selects the normal sound mode.
MENU m → Sound → Sound Mode → ENTER E
•• Music: Emphasises music over voices.
•• Movie: Provides the best sound for movies.
•• Clear Voice: Emphasises voices over other sounds.
Sound
Sound Mode
Standard
•• Amplify: Increase the intensity of high-frequency sound to allow a better listening experience for the hearing
impaired.
"" This function is disabled when Sound Output is set to External or Receiver (HDMI).
Balance
Equaliser
HDMI Sound
Sound on Video Call
Sound Output
AV(HDMI)
Current Source
Internal
Auto Volume
"" The displayed image may differ depending on the model.
72
Balance
HDMI Sound
MENU m → Sound → Balance → ENTER E
MENU m → Sound → HDMI Sound → ENTER E
Adjust speaker volume levels for sound balance optimisation.
Select whether to hear from AV(HDMI) or PC(DVI).
•• Balance L/R: Adjusts the balance between the left and right speaker.
•• AV(HDMI) / PC(DVI)
"" Models without the AUDIO IN port are not supported.
•• Reset: Resets the balance to its default settings.
"" This function is disabled when Sound Output is set to External or Receiver (HDMI).
Equaliser
Sound on Video Call
MENU m → Sound → Sound on Video Call → ENTER E
MENU m → Sound → Equaliser → ENTER E
Select sound output to listen to during a video call.
Adjust the equaliser to customise the volume and pitch, and enhance the richness of the sound
output.
•• Current Source / Video Call
"" Models without the AUDIO IN port are not supported.
•• 100 Hz / 200 Hz / 500 Hz / 1 kHz / 2 kHz / 5 kHz / 10 kHz (Bandwidth Adjustment): Adjusts
the level of specific bandwidth frequencies.
•• Reset: Resets the equaliser to its default settings.
"" Available only when Sound Mode is set to Standard.
"" This function is disabled when Sound Output is set to External or Receiver (HDMI).
Digital Output Audio Format
MENU m → Sound → Digital Output Audio Format → ENTER E
Select the digital audio output format. The Dolby Digital+ option is only available via
HDMI(ARC) for external devices that support the format.
•• PCM / Dolby Digital / Dolby Digital+
73
Digital Output Audio Delay
Auto Volume
MENU m → Sound → Digital Output Audio Delay → ENTER E
MENU m → Sound → Auto Volume → ENTER E
Adjust the delay time between audio and video tracks. This function is only available when the
device is connected via SPDIF.
Automatically adjusts the volume level when you change video sources or content so the level
remains the same.
"" Only models with the DIGITAL AUDIO OUT (OPTICAL) port are supported.
•• Off ( ) / On ( )
"" To use the volume control of a connected source device, set Auto Volume to Off.
Sound Output
MENU m → Sound → Sound Output → ENTER E
"" This function is disabled when Sound Output is set to External or Receiver (HDMI).
Reset Sound
Select speakers for sound output.
•• Internal / External / Receiver (HDMI)
"" When you set Sound Output to External or Receiver (HDMI), the internal speaker is turned
off. You will hear sound through the external speakers only.
MENU m → Sound → Reset Sound → ENTER E
Reset all sound settings to the factory defaults.
"" The audio is available both for internal and external speakers while connected via the
AUDIO OUT port with the Sound Output option set to Internal. Connecting parts may differ
in different products.
"" To select the Receiver (HDMI) option, set Anynet+ (HDMI-CEC) to On while the product is
connected to the AV Receiver’s HDMI(ARC) port.
"" If there is no video signal, both the products speakers and the external speakers will be
mute.
74
Chapter 09
Network
Network Status
Open Network Settings
MENU m → Network → Network Status → ENTER E
MENU m → Network → Open Network Settings → ENTER E
You can check the current network and Internet status.
Configure network settings to connect to an available network.
Network Type
"" The Network Type menu do not be supported for Wired models.
•• Wireless / Wired
75
Network Settings (Wired)
•• Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network wall
outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
Connecting to a Wired Network
There are three ways to attach your product to your LAN using cable.
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable.
See the diagram below.
Modem Cable
RJ45
(LAN IN)
LAN Cable
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an IP Sharer which is connected to an external modem. Use LAN cable for the
connection. See the diagram below.
The Modem Port on the Wall
External Modem
(ADSL / VDSL)
RJ45
(LAN IN)
LAN
External Modem
(ADSL / VDSL)
The Modem Port on the Wall
LAN
The LAN Port on the Wall
LAN
IP Sharer
(having DHCP server)
RJ45
(LAN IN)
LAN Cable
If you have a Dynamic Network, you should use an ADSL modem or router that supports
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
must enter the IP address, subnet mask, gateway, and DNS values manually on your product IP
Settings when you set up the network connection. To get the IP address, subnet mask, gateway,
and DNS values, contact your Internet Service Provider (ISP).
If you have a Windows computer, you can also get these values through your computer.
"" You can use ADSL modems that support DHCP if your network requires a Static IP address.
"" ADSL modems that support DHCP also let you use Static IP addresses.
Modem Cable
LAN Cable
LAN Cable
76
Set the network connection to use Internet services such as perform software upgrades.
Automatic Open Network Settings (Wired)
Connect to the network using a LAN cable.
Make sure a LAN cable is connected first.
How to set up automatically
1 Set Network Type to Wired from the Open Network Settings page.
2 The network test screen appears and verifies the network connection.
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
"" If the connection process fails, check the LAN port connection.
"" If the automatic process cannot find the network connection values or if you want to set the
connection manually, go to the next section(Manual Open Network Settings (Wired)).
How to set up manually
1 Set Network Type to Wired from the Open Network Settings page.
2 The network test screen appears and the verification process starts. Press Cancel. The
verification process stops.
3 Select IP Settings on network connection screen. The IP Settings screen appears.
4 Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the
entry process for each field in the IP Address.
"" Setting IP setting to Enter manually automatically changes DNS setting to Enter
manually.
5 When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
6 When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
Manual Open Network Settings (Wired)
Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are displayed.
"" The path to the settings depends on the installed OS.
77
Network Settings (Wireless)
Automatic Network Setup (Wireless)
"" This function may not be supported depending on the model.
Most wireless networks have an optional security system that requires devices that access the
network to transmit an encrypted security code called an Access or Security key. The Security
key is based on a Pass Phrase, typically a word or a series of letters and numbers of a specified
length you were asked to enter when you set up security for your wireless network. If you use
this method of setting up the network connection, and have a Security key for your wireless
network, you will have to enter the Pass Phrase during the the automatic or manual setup
process.
Connecting to a Wireless Network
Wireless IP sharer
(router having DHCP server)
The LAN Port on the Wall
How to set up automatically
1 Set Network Type to Wireless from the Open Network Settings page.
2 The Network function searches for available wireless networks. When done, it displays a list
of the available networks.
LAN Cable
Samsung recommends using IEEE 802.11n. When you play video over a network connection, the
video may not play smoothly.
"" Select a channel for the wireless IP sharer that is not currently being used. If the channel set
for the wireless IP sharer is currently being used by another device nearby, this will result in
interference and communication failure.
"" Your product supports only the following wireless network security protocols.
–– Authentication Modes: WEP, WPAPSK, WPA2PSK
–– Encryption Types: WEP, TKIP, AES
In compliance with the Wi-Fi certification specifications, Samsung products do not support
WEP or TKIP security encryption in networks running in the High-throughput(Greenfield)
802.11n mode.
"" If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the
network via PBC (Push Button Configuration) or PIN (Personal Identification Number). WPS
will automatically configure the SSID and WPA key in either mode.
In the list of networks, press the ▲ or ▼ button to select a network, and then press the E
button.
"" If the desired wireless router does not appear, select Refresh to search again.
"" If the router cannot be found after retrying, select the Add Network.
3 If the Enter the password for (AP Name). screen appears, go to step 4. If you select a
wireless router that does not have security, go to step 6.
4 If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
5 When done, use the right arrow button to move the cursor to Done, and then press E. The
network connection screen appears and the verification process starts.
"" A connection with the router is established, but the Internet cannot be accessed. In this
case, contact your Internet service provider.
6 When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
"" Connection Methods: You can setup the wireless network connection in three ways.
Automatic Network Setup, Manual Network Setup, Use WPS
"" Enterprise WPA2 (TLS/TTLS/PEAP) certified models: QBR, QMN, QMR, QEN
78
Manual Network Setup (Wireless)
How to set up manually
Offices may use static IP addresses.
1 Set Network Type to Wireless from the Open Network Settings page.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.
Getting the Network Connection Values
To view the Network connection values on most Windows computers, follow these steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are displayed.
2 The Network function searches for available wireless networks. When done, it displays a list
of the available networks.
3 In the list of networks, press the u or d button to select a network, and then press the E
button twice.
"" If the desired wireless router does not appear, select Refresh to search again.
"" If the router cannot be found after retrying, select the Stop button.
The Add Network button appears.
4 If the Enter the password for (AP Name). screen appears, go to step 5. If you select a
wireless router that does not have security, go to step 7.
5 If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
6 When done, use the right arrow button to move the cursor to Done, and then press E. The
network connection screen appears and the verification process starts.
7 Select Cancel while network connections are being attempted. This will stop the
connection.
8 Select IP Settings on network connection screen. The IP Settings screen appears.
9 Select the field at the top, press E, and then set IP setting to Enter manually. Repeat the
entry process for each field in the IP Address.
"" Setting IP setting to Enter manually automatically changes DNS setting to Enter
manually.
10 When done, select OK at the bottom of the page, and then press E. The network test
screen appears and the verification process starts.
11 When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.
79
Use WPS
"" This function may not be supported depending on the model.
How to set up using Use WPS
If your router has a Use WPS button, follow these steps.
1 Set Network Type to Wireless from the Open Network Settings page.
IPv6
MENU m → Network → IPv6 → ENTER E
Enable or disable IPv6.
•• Off ( ) / On ( )
"" This function may not be supported depending on the model.
2 Select Use WPS, press E.
3 Press the WPS or PBC button on your wireless router withine the next two minutes. Your
product automatically acquires all the network setting values it needs and connects to your
network.
–– If you want to use the WPS PIN, select WPS PIN.
Go to your wireless router's Settings, enter your PIN, and then select OK.
4 The network connection screen appears, and network setup is done.
IPv6 Status
MENU m → Network → IPv6 Status → ENTER E
Check the status of your IPv6 Internet connection.
"" This function may not be supported depending on the model.
80
Server Network Settings
FTP Mode
Specify the FTP operating mode.
MENU m → Network → Server Network Settings → ENTER E
•• Active / Passive
Connect to server
Proxy server
Connect to MagicInfo server.
Set up your proxy server connection and related functions.
•• Server Address / TLS / Port
"" If you do use the TLS option, the server is configured to use https and data transfer is
encrypted. (Port number: 7002)
Off / On
"" If you don't use the TLS option, enter the server IP address and port number. Use 7001 as
the port number. (If you are unable to connect to the server using port number 7001, check
with your server administrator to find the correct port number and then change the port
number.)
"" Enter the server IP address and port number. Use 7001 as the port number. (If unable to
connect to the server using port number 7001, check with your server administrator to find
the correct port number and then change the port number.)
"" For the MagicInfo Server user guide, visit the following website: http://displaysolutions.
samsung.com → Support → Resources → MagicInfo Web Manual.
MagicInfo Mode
•• Address / Port / ID / Password
"" Address / Port / ID and Password are enabled only when Proxy server is set to On.
Device Name
MENU m → Network → Device Name → ENTER E
Select or enter a device name.
This name can be shown on network device over the network.
•• [Signage] Display1 ~ 6 / User Input
Select the appropriate MagicInfo Mode depending on the environment where you are using the
product.
•• Lite / Premium
"" Supported content types may be limited while MagicInfo Mode is set to Lite.
Server Access
Allow or deny access to MagicInfo server.
•• Allow / Deny
81
Chapter 10
System
Accessibility
MENU m → System → Accessibility → ENTER E
System
High Contrast
Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the
option is selected.
•• Off (
) / On (
)
Enlarge
Accessibility
Enlarge the size of the Menu area.
Start Setup
•• Off (
) / On (
)
Touch Control
Time
Auto Source Switching
Power Control
Eco Solution
"" The displayed image may differ depending on the model.
82
Start Setup
Go through the initial setup steps like you did the first time you used this product.
MENU m → System → Start Setup → ENTER E
"" Change the PIN to keep your device secure.
"" Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
System
Start Setup
"" The displayed image may differ depending on the model.
Touch Control
Set the functions related to touch control.
MENU m → System → Touch Control → ENTER E
Touch Control
"" This function may not be supported depending on the model.
Prevent touch gestures from controlling your device.
Touch Control
•• Off / On
Touch Control
Off
Admin Menu Lock
Off
"" The displayed image may differ depending on the model.
Admin Menu Lock
Set the Admin Menu Lock to display the administrator settings menu when you tap and hold the finger on the
screen.
•• Off / On
"" Available only when Touch Control is set to On.
83
Time
You can configure Clock Set or DST. Configure various time-related settings.
Clock Set
MENU m → System → Time → ENTER E
Select Clock Set. Select Date or Time, and then press E.
Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow
buttons to move from one entry field to the next. Press E when done.
Time
Clock Set
"" You can set the Date and Time directly by pressing the number buttons on the remote control.
NTP Settings
NTP Settings
DST
Power On Delay
Off
0
Set up the server URL and time zone to use the network time.
DST
Switches the DST (Daylight Saving Time) function on or off.
"" The displayed image may differ depending on the model.
Off / On
•• Start Date: Set the start date of Daylight Saving Time.
•• End Date: Set the end date of Daylight Saving Time.
•• Time Offset: Select the correct time offset for your timezone.
"" Start Date, End Date and Time Offset are enabled only when DST is set to On.
Power On Delay
When connecting multiple products, adjust the power-on time for each product to prevent power overload (within
the range 0–50 seconds).
84
Auto Source Switching
Auto Source Switching
Switch to preset source or another source when the main source device gets disconnected.
MENU m → System → Auto Source Switching → ENTER E
Auto Source Switching
Primary Source Recovery
Select whether to restore the selected primary input source when a primary input source is connected.
Auto Source Switching
Off
"" The Primary Source Recovery function is disabled if Primary Source is set to All.
Primary Source Recovery
Off
Primary Source
Primary Source
All
Select a primary source to switch to when no signals are received from the current input.
Secondary Source
Default Input
DisplayPort
Last Input
Secondary Source
Select a secondary source to switch to when no signals are received from the current input.
"" The Secondary Source function is disabled if Primary Source is set to All.
"" The displayed image may differ depending on the model.
Default Input
Select the default input to switch to when the new input is disconnected. The Last Input option only includes
external inputs connected via cables.
85
Power Control
Auto Power On
This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed.
MENU m → System → Power Control → ENTER E
Power Control
Auto Power On
Off
PC module power
The PC module can be turned on/off separately from the product.
PC module power
Max. Power Saving
On
Standby Control
On
Network Standby
Off
Power Button
•• Off / On
"" If you have set this feature to On for a videowall display, wait for about 2 minutes before connecting the power
cable.
Power on only
"" The displayed image may differ depending on the model.
"" This function may not be supported depending on the model.
Synced power-on
Set to Off to turn on the PC module without turning on the product.
•• Off / On
Synced power-off
Set to Off to turn off the PC module without turning off the product.
•• Off / On
Max. Power Saving
Conserve power by turning off PC monitor when PC is not used for certain time.
•• Off / On
"" This function may not be supported depending on the model.
86
Standby Control
Power Control
Auto Power On
Off
PC module power
Max. Power Saving
On
Standby Control
On
Network Standby
Off
Power Button
Power on only
You can set the screen standby mode to be applied when an input signal is received.
"" This function may not be supported depending on the model.
•• Auto
The display stays off to save energy until working signals are detected even if there is an external device
connected.
The message No Cable Connected will appear if no source device is connected.
•• Off
The message No Signal will appear if no input signals are detected.
"" If the message, "No Signal" appears even though a source device is connected, check the cable connections
and the settings of your source device.
"" If No Signal Message is set to Off, the No Signal message does not appear.
In this case, set No Signal Message to On.
"" The displayed image may differ depending on the model.
•• On
The display turns off to save energy if no input signals are detected.
Network Standby
This feature keeps the network power on when the product turns off.
•• Off / On
Power Button
The power button on the remote control
can be set to turn on the power or turn on or off the power.
•• Power on only: Set the power button on the remote control
•• Power on and off: Set the power button on the remote control
only to turn on the power.
to turn on or off the power.
87
Eco Solution
Brightness Limit
Turn the Brightness Limit on or off. If you select On, the display won't have the maximum brightness, but you will
save energy.
MENU m → System → Eco Solution → ENTER E
•• Off / On
"" This function may not be supported depending on the model.
Eco Solution
Brightness Limit
On
Energy Saving Mode
Energy Saving Mode
Off
Reduce the power consumption by adjusting the screen brightness.
Eco Sensor
Off
Minimum Backlight
Screen Lamp Schedule
No Signal Power Off
Auto Power Off
0
Off
15 minutes
Off (Recommended)
"" The displayed image may differ depending on the model.
•• Off / Low / Medium / High or Off (
) / On (
)
Eco Sensor
Automatically adjust the picture brightness based on the ambient light level.
•• Off / On
"" If the screen contrast is not sufficient, set the Eco Sensor to Off. If the Eco Sensor is Off, it may not comply with
energy standards.
"" This function may not be supported depending on the model.
Minimum Backlight
Set the minimum brightness for the signage screen. This function only works if its value is lower than the value set
in the Picture menu's Backlight setting.
"" If Eco Sensor is On, the display brightness may change (become slightly darker or brighter) depending on the
surrounding light intensity.
"" Available only when Eco Sensor is set to On.
"" This function may not be supported depending on the model.
88
Screen Lamp Schedule
Eco Solution
Brightness Limit
On
Screen Lamp Schedule
Energy Saving Mode
Off
Enable or disable the lamp schedule.
Eco Sensor
Off
•• Off / On
Minimum Backlight
Screen Lamp Schedule
No Signal Power Off
Auto Power Off
0
Off
15 minutes
Off (Recommended)
Schedule 1, Schedule 2
Time
The panel brightness will change to the brightness set in Lamp at a specified time.
Lamp
Adjust the panel brightness. A value closer to 100 makes the panel brighter.
"" The displayed image may differ depending on the model.
•• 0 ~ 100
No Signal Power Off
Save power by turning the product off when no signal is received from any source.
"" This function may not be supported depending on the model.
•• Off / 15 minutes / 30 minutes / 60 minutes
"" This function does not operate if the display is in the standby mode.
"" The product will automatically power off at a specified time. The time can be changed as required.
Auto Power Off
Choose how long the display will wait before turning off after no user interaction is detected.
•• Off (Recommended) / 4 hours / 6 hours / 8 hours
89
Temperature Control
This function detects the internal temperature of the product. You can specify the temperature range that is
acceptable.
The default temperature is set to 77 °C.
MENU m → System → Temperature Control → ENTER E
"" The screen will become darker if the current temperature exceeds the specified temperature limit. If the
temperature continues to rise, the product will power off to prevent overheating.
System
Temperature Control
The recommended operating temperature for this product is 75 to 80 °C (based on an ambient temperature of 40
°C).
77
"" This function may not be supported depending on the model.
"" The displayed image may differ depending on the model.
90
Fan and Temperature
Fan Settings
MENU m → System → Fan and Temperature → ENTER E
MENU m → System → Fan Settings → ENTER E
It sets items related to the speed and temperature of the fan in each set.
It sets items related to the speed and temperature of the fan in each set.
"" This feature is only available for the full outdoor displays (OH* series).
"" This feature is only available for the semi-outdoor displays (OM* series).
Fan Control
Fan Control
Selects auto or manual for the fan speed settings.
Selects auto or manual for the fan speed settings.
•• Auto / Manual
•• Auto / Manual
Fan Speed Setting
Fan Speed Setting
Sets the fan speed within a range of 1 and 100.
Sets the fan speed within a range of 1 and 100.
"" Enabled when Fan Control is set to Manual.
"" Enabled when Fan Control is set to Manual.
Outdoor Mode
To use the product at a low temperature below 0 °C, make sure to set Outdoor Mode to "On".
This feature keeps the internal temperature of the product steady so that the product can start
properly when it is powered on.
•• Off / On
"" Do not disconnect the power cable when this feature is set to "On".
"" The product consumes more power when it is turned off if this feature is set to "On" rather
than to "Off".
91
External Device Manager
Manage external devices connected to your signage.
MENU m → System → External Device Manager → ENTER E
Input Device Manager
External Device Manager
Input Device Manager
Device Connection Manager
"" The displayed image may differ depending on the model.
"" This function may not be supported depending on the model.
Set up keyboards to use with your product. You can add keyboards and configure their setting.
"" Available for Bluetooth enabled models only.
Bluetooth Device List
Connect a Bluetooth keyboard, mouse or gamepad to your product.
Keyboard Settings
Configure the connected keyboard settings.
Keyboard Language
Set the language of your keyboard.
Keyboard type
Set the type of your keyboard.
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External Device Manager
Input Device Manager
Device Connection Manager
Device Connection Manager
Allow devices, like smartphones and tablets, on your network to share content with your product.
Access Notification
Display a notification when a device such as a smartphone or tablet, is connected. If you use a Wi-Fi network that
requires a password, turn off this option to automatically connect with devices without viewing notifications.
"" The displayed image may differ depending on the model.
•• Off / First Time Only / Always On
Device List
View and manage connected devices.
93
Play via
Select the appropriate Play via mode depending on the environment where you are using the product.
The home screen may be different depending on the setting.
MENU m → System → Play via → ENTER E
•• MagicInfo / URL Launcher
System
Play via
MagicInfo
"" The displayed image may differ depending on the model.
Change PIN
MENU m → System → Change PIN → ENTER E
System
Change your 4-digit Personal Identification Number (PIN).
Choose any 4 digits for your PIN and enter it in Enter a new PIN.. Reenter the same 4 digits in Enter the PIN again..
The product has memorised your new PIN.
"" The default PIN number is "0-0-0-0".
"" Change the PIN to keep your device secure.
Change PIN
"" The displayed image may differ depending on the model.
94
Security
Safety Lock On
"" Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".
If you want to change the PIN number, use the Change PIN function.
MENU m → System → Security → ENTER E
"" Change the PIN to keep your device secure.
Turn Safety Lock On on or off. Safety Lock On restricts the actions that can be carried out by the remote control. The
correct PIN must be entered to turn Safety Lock On off.
Security
Safety Lock On
Power On Button
On
Power On Button
Turn on this feature to enable the remote control's Power button to turn on the product while Safety Lock On is
enabled.
Button Lock
Off
USB Auto Play Lock
Off
Mobile Connection Lock
Off
Button Lock
Off
This menu can be used to lock the buttons on the product.
Screen Mirroring Standby
Remote Management
Allow
•• Off / On
Only the remote control can control the product if Button Lock is set to On.
•• Off / On
"" This function may not be supported depending on the model.
"" The displayed image may differ depending on the model.
95
USB Auto Play Lock
Remote Management
Select whether to automatically play MagicInfo content saved on a connected USB device.
You can Allow or Deny external commands to access your product via a network.
"" Your content should be a Published Content
that is authored by using MagicInfo
Premium application and published to the USB device you are using. The MagicInfo
Premium application programme is available on the website. (http://displaysolutions.
samsung.com)
•• Deny / Allow
"" When published to a USB device, your Published Content
is saved to Contents and
Schedules folders in the root folder of the connected USB device.
Secure the protocol between this device and other devices.
•• Off
Play MagicInfo content saved on the USB device automatically.
•• On
Do not play MagicInfo content saved on the USB device automatically.
"" Connecting a USB device containing MagicInfo content displays "USB Auto Play Lock :
On" for five seconds.
Mobile Connection Lock
Restrict other devices on your network, such as smart phones and tablets, to prevent them
from sharing content on the product.
•• Off / On
Secured Protocol
•• Off / On
Network Port
Block external network access. You can register networks on the server to allow access.
•• Off / On
USB Port
Block connection to external USB ports.
•• Off / On
Certificate Manager
Screen Mirroring Standby
Manage the certificates installed on this device.
Turn on this option to receive connection requests from any source type.
"" Limited supports for Enterprise WPA2 (TLS/TTLS/PEAP) certified models only.
•• Off / On
Install Certificate
Connect a USB flash drive that contains certificates to install them on this device.
Certificate List
View and manage the certificates installed on this device.
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General
Smart Security
The security provided to protect your display device and connected storage devices against viruses includes.
MENU m → System → General → ENTER E
Scan
General
Inspect your display device and connected storage devices to check for viruses.
Smart Security
Isolated List
Anynet+ (HDMI-CEC)
This is the list of items that have been Isolated for containing viruses.
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
Empty Storage
"" The displayed image may differ depending on the model.
Anynet+ (HDMI-CEC)
Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your
Samsung product remote control. The Anynet+ system can be used only with Samsung devices that have the
Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
•• Off ( ) / On ( )
"" You can only control Anynet+ devices using the product remote control, not the buttons on the product.
"" The product remote control may not work under certain conditions. If this occurs, reselect the Anynet+ device.
"" Anynet+ works when the AV device supporting Anynet+ is in the standby or on status.
"" Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3 devices of the same type.
97
Troubleshooting for Anynet+
Problem
Possible Solution
•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
•• Check if the Anynet+ device power cord is properly connected.
•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.
•• Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
Anynet+ does not work.
•• Check whether the remote control is Anynet+ compatible.
•• Anynet+ doesn’t work in certain situations. (initial setup)
•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your
product off and on again.
•• Check if the Anynet+ function of the Anynet device is set on.
I want to start Anynet+.
•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC) is set to On
in the System menu.
I want to exit Anynet+.
•• Press the SOURCE button on the product remote control and select a non- Anynet+ device.
The message “Disconnecting
Anynet+ device ...” appears on
the screen.
•• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
The Anynet+ device does not
play.
•• Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.
•• You cannot use the play function when initial setup is in progress.
•• Check whether or not the device supports Anynet+ functions.
•• Check whether or not the HDMI cable is properly connected.
•• Check whether Anynet+ (HDMI-CEC) is set to On in the System menu.
The connected device is not
displayed.
•• Search Anynet+ devices again.
•• Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.
•• Some HDMI cables may not support Anynet+ functions.
•• If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected,
please repeat the device scan.
98
HDMI Hot Plug
General
This feature is used to activate the time delay to turn on a DVI/HDMI source device.
Smart Security
•• Off / On
Anynet+ (HDMI-CEC)
HDMI Hot Plug
On
Custom Logo
Off
Game Mode
Empty Storage
"" The displayed image may differ depending on the model.
Custom Logo
You can download, select, and set the display time of a custom logo that appears when the product turns on.
•• Custom Logo
"" You can select a custom logo (image/video) or turn off the custom logo display.
"" You must download the custom logo from an external USB device to set the custom logo.
•• Logo Display Time
"" If the type of custom logo is Image, you can set the Logo Display Time.
•• Download Logo File
"" You can download a custom logo into the product from an external USB device.
"" The file name of the custom logo you want to download must be saved as “samsung” in all small letters.
"" When there are multiple numbers of external USB connections, the product will attempt to download the
custom logo from the last device that has been connected to the product.
Custom logo file restrictions
•• Images up to 50 MB in size can be used.
–– Supported image file: samsung_image.*
–– Supported file extensions: jpg, jpeg, bmp, png
•• Videos up to 150 MB in size can be used. The recommendation is under 20 seconds in length.
–– Supported video file: samsung_video.*
–– Supported file extensions: avi, mpg, mpeg, mp4, ts, wmv, asf
99
Game Mode
General
When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming
experience by selecting game mode.
Smart Security
Anynet+ (HDMI-CEC)
HDMI Hot Plug
On
Custom Logo
Off
•• Off ( ) / On ( )
"" If you connect other external devices while Game Mode is on, the screen may not be in good condition.
Empty Storage
Delete files to make space for new content. Recently played files will not be deleted.
Game Mode
Empty Storage
"" The displayed image may differ depending on the model.
Frame Alignment
Improve the screen alignment between devices when using the video wall function.
MENU m → System → Frame Alignment → ENTER E
•• Auto / Off / On
"" Available for Video Wall models only.
System
Frame Alignment
Auto
"" The displayed image may differ depending on the model.
100
Reset System
Reset all system settings to default.
MENU m → System → Reset System → ENTER E
System
Reset System
"" The displayed image may differ depending on the model.
101
Chapter 11
Support
Software Update
Contact Samsung
MENU m → Support → Software Update → ENTER E
MENU m → Support → Contact Samsung → ENTER E
The Software Update menu lets you upgrade your product software to the latest version.
You can view the address of the Samsung website, the call centre phone number, your product's
model number, software version, Open Source Licence and other information.
"" Be careful not to turn off the power until the upgrade is complete. The product will turn off
and on automatically after completing the software upgrade.
"" When you upgrade software, all video and audio settings you have made will return to their
default settings. We advise you to write down your settings so that you can easily reset
them after the upgrade.
Update Now
"" Go to Contact Samsung and find the product Model Code and Software Version.
Terms & Conditions or Terms & Policy
Update the software to the latest version.
MENU m → Support → Terms & Conditions → ENTER E
"" Current version: This is the software version already installed in the product.
View and set the privacy policy for MagicInfo and other services.
"" Make sure that the product is connected to the network.
"" Menu items may vary depending on the model.
"" The availability may vary depending on the region.
"" For the QPR-8K and QER models, this feature is enabled only when “Smart Signage Privacy
Notice” is selected during setup.
102
Reset All
MENU m → Support → Reset All → ENTER E
This option returns all the current settings for a display to the default factory settings.
103
Chapter 12
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
"" Before calling Samsung Customer
Service Centre, test your product
as follows. If the problem persists,
contact Samsung Customer Service
Centre.
"" It does not have power indicator for
Outdoor product.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC, perform product testing.
1 Power off both the PC and product.
2 Disconnect all the cables from the product.
3 Power on the product.
4 If No Cable Connected is displayed, the product is operating normally.
If the screen remains blank, check the PC system, video controller and cable.
Checking the Resolution and Frequency
For modes that exceed the supported resolutions, the message "Not Optimum Mode" appears briefly.
Refer to Preset Timing Modes in the user manual (By Model) to set the PC resolution for your model.
104
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and off.
Check that the cable between the product and the PC is connected correctly.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
Blank spaces are found on all four sides of the screen when adjust the screen size in the HDMI or DVI settings for the graphics card.
an HDMI or HDMI-DVI cable is connected to the product and
If the graphics card settings menu does not have an option to adjust the screen size, update the
PC.
graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to
adjust the screen settings.)
Screen issue
"" It does not have power indicator for
Outdoor product.
The power indicator is off. The screen will not switch on.
Make sure that the power cord is connected.
Check that the product is connected correctly with a cable.
No Signal is displayed on the screen.
Check that the source device connected to the product is powered on.
Depending on the type of external device, the screen may not display properly. In this case,
connect it with the HDMI Hot Plug function turned On.
Not Optimum Mode is displayed.
This message is displayed when a signal from the graphics card exceeds the product's
maximum resolution and frequency.
Refer to the Standard Signal Mode Table and set the maximum resolution and frequency
according to the product specifications.
The images on the screen look distorted.
Check the cable connection to the product.
The screen is not clear. The screen is blurry.
Set the resolution and frequency to the recommended level.
105
Screen issue
The screen appears unstable and shaky.
"" It does not have power indicator for
Outdoor product.
There are shadows or ghost images left on the screen.
Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to 'Preset
Timing Modes'.
The screen is too bright. The screen is too dark.
Go to Picture and adjust the Brightness and Contrast settings.
Screen colour is inconsistent.
Go to Picture and adjust the Colour Space Settings settings.
White does not really look white.
Go to Picture and adjust the White Balance settings.
There is no image on the screen and the power indicator
blinks every 0.5 to 1 second.
The display is turned off to save energy.
Press any key on the keyboard or move the mouse to return to the previous screen.
If a PC is connected to the product, check the power status of the PC.
The product will turn off automatically.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after
10 to 15 minutes.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
The screen display does not look normal.
Low signal level or low picture quality may cause the display to appear corrupted. This does not
mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
Go to Picture and adjust the screen settings such as Colour, Brightness and Sharpness.
The brightness and colour do not look normal.
Go to System and adjust the Eco Solution settings.
Reset the screen settings to the default settings. (P.65)
106
Screen issue
Check the cable connections.
I see red, green, and blue.
The display looks unstable and then freezes.
This issue may happen when the panel of the product is defective. Contact a Samsung Service
Centre to resolve the issue.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
A scaled SD (4:3) content file can cause black bars on both sides of an HD channel screen.
The screen cannot be displayed in full screen.
A video with an aspect ratio different from the product can cause a black bar to appear at the
top and bottom of the screen.
Change the screen size setting to full screen on the product or source device.
Sound issue (For models with built-in speakers)
There is no sound.
Check the connection of the audio cable or adjust the volume.
Check the volume.
Adjust the volume.
The volume is too low.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC
sound card or software programme.
107
Sound issue (For models with built-in speakers)
If an HDMI cable or a DP cable is connected, check the audio output settings on the PC.
Go to Sound and change Sound Output to Internal.
If a source device is used
•• Make sure the audio cable is properly connected to the audio input port on the product.
Video is available but there is no sound.
•• Check the audio output settings for the source device.
(For example, if your monitor is connected to HDMI, you may need to change the audio
option of your video output device to HDMI.)
If a DVI-HDMI cable is used, a separate audio cable is required.
If the product has a headphone port, make sure nothing is connected to it.
Reconnect the power cable to the device and then reboot the device.
Check the cable connection. Make sure a video cable is not connected to an audio input port.
There is static coming from the speakers.
Check the signal strength after connecting a cable.
Low signal level can cause corrupted sound.
Remote control issue
Make sure that the batteries are correctly in place (+/-).
Check if the batteries are flat.
The remote control does not work.
Check for power failure.
Make sure that the power cord is connected.
Check for any special lighting or neon signs switched on in the vicinity.
108
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
Other issue
The product smells like plastic.
The plastic smell is normal and disappears over time.
The monitor appears tilted.
Remove and then attach the stand again to the product.
Audio or video cuts out intermittently.
Small particles are found on the edges of the product.
When I try to change the PC resolution, a message "The
defined resolution is not supported." appears.
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
Check the cable connection and connect it again if required.
Use a standard cable.
The particles are part of the product design. The product is not defective.
The message "The defined resolution is not supported." appears if the input source resolution
exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input port to enable audio.
HDMI Black Level is not functioning properly on an external This function is available only when a source device with RGB signal, such as a DVD player and
STB, is connected to the product to HDMI cable.
device with HDMI YCbCr output.
Displayed picture colours may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
There is no sound in HDMI mode.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognise HDMI signals that do not include
sound. In this case, manually select a sound input.
109
Other issue
To use several external devices compatible with the HDMI-CEC feature that are connected to
the HDMI IN ports on the product, turn off the HDMI-CEC features on all the external devices.
External devices include Blu-ray and DVD players.
HDMI-CEC does not work.
Operating an external device when its HDMI-CEC feature is enabled may automatically stop
other external devices.
To change HDMI-CEC settings, refer to the device user guide or contact the device manufacturer
for assistance.
"" For models with the DisplayPort
port only.
In power-saving mode, when the input source is
DisplayPort, PC display settings cannot be saved.
Go to System → Power Control and set Max. Power Saving to Off. Alternatively, configure the PC
display output settings again. Ensure the product is turned on.
When booting the PC with the input source set to
DisplayPort, the BIOS and booting screens do not appear.
Boot the PC when the product is turned on or when the input source is not DisplayPort.
110
Chapter 13
Appendix
Responsibility for the Pay Service (Cost to
Customers)
"" When the service is requested, in spite of in warranty, we may charge you for a visit from a
service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• If a service technician is requested to give instructions on how to use product or simply
adjusts options without disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal,
etc.)
•• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time.
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If the customer requests instructions on how to use another company's product.
•• If customer requests instructions on how to use the network or another company's
programme.
A Product damage caused by customer's fault
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•• External impact or drop.
•• Use of supplies or separately sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
•• Remodeling or repairing the product by customer.
•• Using it with incorrect voltage or non-authorised electrical connections.
•• Not following the "cautions" in User Manual.
Others
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
"" If customer requests a service in case the product has no defect, service fee may be
charged. So please read User Manual first.
•• If customer requests software installation and setup for the product.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through homeshopping or online.
111
Prevention of Afterimage Burn-in
What is afterimage burn-in?
Afterimage burn-in should not occur when the panel is operating normally. Normal operation
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid crystals
thinner. When this occurs, a previous image can remain on the screen when the pattern changes.
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty.
Recommended prevention practices
Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. If the product is not to be used for a long time, turn it off, or activate the Power Saving
mode or Screen Saver with a moving image.
•• Change the colours regularly.
Type 1
Type 2
FLIGHT
TIME
FLIGHT
TIME
SAMSUNG
20:30
SAMSUNG
20:30
SAMSUNG
21:10
SAMSUNG
21:10
•• Avoid combinations of a text colour and background colour of contrasting brightness.
"" Avoid using colours of contrasting brightness (black and white; grey and black).
FLIGHT : TIME
SAMSUNG : 20:30
FLIGHT : TIME
SAMSUNG : 20:30
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