Samsung | C49RG90SSU | User manual | Samsung 49" QLED Gaming Monitor CRG9 with Dual QHD Resolution User manual

Samsung 49" QLED Gaming Monitor CRG9 with Dual QHD Resolution User manual
USER MANUAL
Gaming Monitor
C49RG90SS*
The color and the appearance may differ depending on the product, and the specifications are subject to change without prior
notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than that of Samsung Electronics are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user
manual has not been read).
(b) You bring the unit to a repair center, but it is found that the product has no defect (i.e., where the user manual
has not been read).
You will be informed of the administration fee amount before a technician visits.
Table of contents
Before Using the Product
Securing the Installation Space
Precautions for storage
4
4
Safety Precautions
Cleaning
Electricity and Safety
Installation
Operation
4
5
5
6
7
Preparations
Parts
Control Panel
Function Key Guide
Game Setting Key
Changing Brightness, Contrast and Sharpness
settings
Changing Eye Saver Mode settings
Changing the Volume setting
Types of Ports
Upgrading the Software via USB
Adjusting the Product Tilt and Height
Anti-theft Lock
9
9
10
11
12
12
12
13
14
16
17
Installation
18
Attaching the Stand
18
Removing the Stand (For Attaching the BRACKET
WALL)
19
Attaching the BRACKET WALL
20
Connecting and Using a Source Device
Game
Pre-connection Checkpoints
21
Picture Mode
28
Connecting and Using a PC
Connection Using the HDMI Cable
Connection Using the DP Cable
Connecting to Headphones
Connecting to Microphone
Connection Using the Audio Cable
21
21
21
22
22
22
Refresh Rate
29
Black Equalizer
30
Response Time
30
FreeSync
30
Connecting the Product to a PC as a USB HUB
Connecting a PC to the Product
Utilizing the Product as a USB HUB
Connecting a USB device
Connecting the Power
Tidying Up the Connected Cables
23
23
23
24
25
26
Low Input Lag
32
Virtual Aim Point
32
Screen Size
32
Save Settings
33
Correct posture to use the product
27
Driver Installation
27
Setting Optimum Resolution
27
Picture
Picture Mode
34
Brightness
35
Contrast
35
Sharpness
35
Color
36
HDMI Black Level
36
Eye Saver Mode
36
Screen Adjustment
37
Calibration Report
37
2
Table of contents
PBP
PBP Mode
Aspect Ratio
Screen1
Screen2
Sound Source
37
37
38
38
38
38
Source Detection
44
Key Repeat Time
44
Power LED On
45
Reset All
45
Information
45
Specifications
General
51
Standard Signal Mode Table
52
Appendix
OnScreen Display
Installing the Software
Language
39
Display Time
39
Easy Setting Box
47
Restrictions and Problems with the Installation 47
System Requirements
47
Self Diagnosis
40
Troubleshooting Guide
Lighting
42
Local Dimming
42
Volume
42
Smart ECO Saving+
42
Requirements Before Contacting Samsung Customer
Service Center
48
Testing the Product
48
Checking the Resolution and Frequency
48
Check the following.
48
Off Timer Plus
42
PC/AV Mode
43
USB Super Charging
43
DisplayPort Ver.
44
HDMI Mode
44
Responsibility for the Pay Service (Cost to
Customers)
Not a product defect
A Product damage caused by customer's fault
Others
56
56
56
56
System
Q&A
50
3
Chapter 01
Before Using the Product
Securing the Installation Space
Safety Precautions
Ensure some space around the product for ventilation. An internal temperature rise may cause fire and
damage the product. Be sure to allow the amount of space as shown below or greater when installing the
product.
――The exterior may differ depending on the product.
A serious or fatal injury may result if instructions are not followed.
Caution
Personal injury or damage to properties may result if instructions are
not followed.
10 cm (3.93 Inches)
10 cm (3.93 Inches)
10 cm
(3.93 Inches)
Warning
10 cm
(3.93 Inches)
10 cm
(3.93 Inches)
Precautions for storage
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service
fee will be charged.)
4
Cleaning
――Take the following steps when cleaning.
1
Power off the product and computer.
2
Disconnect the power cord from the product.
――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock
may result.
3
Wipe the monitor with a clean, soft and dry cloth.
‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the monitor.
‒‒ Do not spray water or detergent directly on the product.
Electricity and Safety
Warning
•• Do not use a damaged power cord or plug, or a loose power socket.
•• Do not use multiple products with a single power socket.
•• Do not touch the power plug with wet hands.
•• Insert the power plug all the way in so it is not loose.
•• Connect the power plug to a grounded power socket (type 1 insulated devices only).
4
Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product.
•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
object.
5
Connect the power cord to the product when cleaning is finished.
•• Do not place the power cord or product near heat sources.
6
Power on the product and computer.
•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Caution
•• Do not disconnect the power cord while the product is being used.
•• Only use the power cord provided with your product by Samsung. Do not use the power cord with
other products.
•• Keep the power socket where the power cord is connected unobstructed.
‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
•• Hold the plug when disconnecting the power cord from the power socket.
5
Installation
Warning
Caution
•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT
INSTALL THE PRODUCT NEAR HEAT SOURCES.
•• Do not drop the product while moving.
•• Do not install the product in poorly ventilated spaces such as a bookcase or closet.
•• Install the product at least 10cm away from the wall to allow ventilation.
•• Keep the plastic packaging out of the reach of children.
‒‒ Children may suffocate.
•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.)
‒‒ The product may fall and become damaged and/or cause an injury.
‒‒ Using the product in an area with excess vibration may damage the product or cause a fire.
•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
smoke.
•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
‒‒ The product lifespan may be reduced or a fire may result.
•• Do not set down the product on its front.
•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the
product is not protruding.
‒‒ The product may fall and become damaged and/or cause an injury.
‒‒ Install the product only on cabinets or shelves of the right size.
•• Set down the product gently.
‒‒ Product failure or personal injury may result.
•• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances,
extreme temperatures or a significant presence of moisture, or a place where the product will
operate continuously for an extended period of time) may seriously affect its performance.
‒‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a
place.
•• Do not install the product within the reach of young children.
‒‒ The product may fall and injure children.
•• Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a
kitchen or near a kitchen counter.
6
Operation
Warning
•• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
‒‒ Contact Samsung Customer Service Center for repairs.
•• To move the product, first disconnect all the cables from it, including the power cable.
•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord
immediately and contact Samsung Customer Service Center.
•• Do not let children hang from the product or climb on top of it.
•• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
•• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
product.
‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign
substances have entered the product. Then contact Samsung Customer Service Center.
‒‒ Children may become injured or seriously harmed.
•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power
cord. Then contact Samsung Customer Service Center.
‒‒ Continued use can result in a fire or electric shock.
•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.
•• During a lightning or thunderstorm, power off the product and remove the power cable.
•• Do not drop objects on the product or apply impact.
•• Do not move the product by pulling the power cord or any cable.
•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.
•• Do not lift or move the product by pulling the power cord or any cable.
•• Do not use or keep combustible spray or an inflammable substance near the product.
•• Ensure the vents are not blocked by tablecloths or curtains.
‒‒ An increased internal temperature may cause a fire.
7
Caution
•• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage
burn-in or defective pixels.
‒‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product
for an extended period of time.
•• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc).
‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
•• Use the product at the recommended resolution and frequency.
‒‒ Your eyesight may deteriorate.
•• Do not hold the product upside-down or move it by holding the stand.
‒‒ The product may fall and become damaged or cause an injury.
•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
•• Do not use humidifiers or stoves around the product.
•• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.
•• Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.
•• Store small accessories out of the reach of children.
•• Exercise caution when adjusting the product angle or stand height.
‒‒ Your hand or finger may get stuck and injured.
‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•• Do not place heavy objects on the product.
‒‒ Product failure or personal injury may result.
•• When using headphones or earphones, do not turn the volume too high.
‒‒ Having the sound too loud may damage your hearing.
•• Do not drop the product while moving.
‒‒ Product failure or personal injury may result.
8
Chapter 02
Preparations
Parts
Parts
Description
Multi directional button that helps navigate.
JOG Button
――The JOG button is located at the bottom right side of the screen and has
5 directions of UP, DOWN, LEFT, RIGHT, and PRESS (ENTER).
Control Panel
This LED is power status indicator and works as
――The color and shape of parts may differ from what is shown. Specifications are subject to change without
•• Power On (Power button): Off
notice to improve quality.
•• Power saving mode: Blinking
Power LED
•• Power Off (Power button): On
――The power Indicator operation can be swapped by changing in the menu.
(System → Power LED On) Actual models because of functional variation
maybe haven’t this function.
Power LED
Game Setting Key
Return
Function Key Guide
Press the JOG button when the screen is turned on. The Function Key
Guide will appear. To access the onscreen menu when the guide is
Function Key Guide
displayed, press the corresponding direction button again.
――Function Key Guide may vary depending on the function or product
DOWN(FRONT)
model. Please refer to the actual product.
Use shortcut keys to access previously saved custom game modes.
•• Game Setting 1 / Game Setting 2 / Game Setting 3
Game Setting Key
RIGHT
LEFT
PRESS(ENTER)
――The Game Setting Keys are located at the bottom right on the front of
the monitor. To edit and save a custom game mode, go to Game → Save
Settings.
UP(REAR)
JOG Button
9
Function Key Guide
Icons
――To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You
Description
Menu
can exit by pressing the JOG button again.
UP/DOWN/LEFT/RIGHT: Move to the item you want. The
description for each item will appear when the focus changes.
Source
PRESS(ENTER): The selected item will be applied.
PBP
Power Off
Selects
by moving the JOG button in the function key guide screen.
The OSD (On Screen Display) of your Monitor’s feature appears.
Selects
to change the input signal by moving the JOG button in the
Function Key Guide screen. A message will appear on the top left corner
of the screen if the input signal has been changed.
Selects
by moving the JOG button in the function key guide screen.
Press the button when configuring settings for the PBP function is
required.
Selects
to turn the Monitor off by moving the JOG button in the
function key guide screen.
――Actual models because of functional variation, Function key guide options will be different.
Return
10
When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control
source and power could be used as below.
Game Setting Key
JOG Button
You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can
directly see the settings for three different modes.
Power saving/Non-signal mode
UP
Source Change
Down
PRESS(ENTER) for 2 seconds
•• Game Setting 1 / Game Setting 2 / Game Setting 3
Power Off
When the monitor displays the Main menu the JOG Button could be used as below.
JOG Button
Action
UP/DOWN
Game Setting 3
Game Setting 2
Move the option
Game Setting 1
Exit the Main menu.
LEFT
Close Sublist without saving value.
Value decreases in the slider.
RIGHT
PRESS(ENTER)
Move to next depth.
120
12
Hz
Off
On
Refresh Rate
FreeSync
Low Input Lag
Value increases in the slider.
Move to next depth.
Black Equalizer
Save the value and close Sublist.
Game Setting 1
Response Time
Picture Mode: Custom
――The displayed image may differ depending on the model.
――The displayed images reflect the status of the functions as the settings in OSD of the corresponding functions
other than the real-time values.
――This menu is not available when PBP is enabled.
11
Changing Brightness, Contrast and Sharpness settings
Changing the Volume setting
You can adjust Brightness, Contrast or Sharpness by moving the JOG button up, if no OSD menu is
displayed.
You can adjust Volume by moving the JOG button left or right, if no OSD menu is displayed.
Volume
Sharpness
50
Mute
Brightness
100
Contrast
――The displayed image may differ depending on the model.
――If the audio quality of a connected input device is poor, the Auto Mute function on the product may mute the
sound or cause choppy audio when applying the headphones or speakers. Set the input volume for the input
――The displayed image may differ depending on the model.
――The default brightness can vary depending on the region.
Brightness
――This menu is not available when Eye Saver Mode is enabled.
――This menu is not available when Picture Mode is set to Dynamic Contrast mode.
Contrast
――This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode.
device to at least 20% and control the volume using the volume control (JOG button LEFT/RIGHT) on the
product.
――What is Auto Mute?
The function mutes the audio to improve sound effect when there is sound noise or when the input signal
is weak, usually due to a problem with the volume of an input device.
――To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus
down.
To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.
Sharpness
――This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode.
――This menu is not available when PBP is enabled.
Changing Eye Saver Mode settings
You can adjust Eye Saver Mode by moving the JOG button down, if no OSD menu is displayed.
Eye Saver Mode : On
――The displayed image may differ depending on the model.
12
Types of Ports
――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product.
POWER IN
Port
Description
Connect the power cord for your monitor to the POWER IN port on the
back of the product.
POWER IN
HDMI IN
DP IN 1
Port
MIC IN
MIC OUT
(PC IN)
1
2
1
2
Connect to a PC.
MIC OUT
Connects to a PC using a USB cable. Compatible with a USB cable version
3.0 or lower.
(PC IN)
Connects to a PC using a DP cable.
DP IN 1
SERVICE
Description
Connects to a source device using an HDMI cable or HDMI-DVI cable.
HDMI IN
DP IN 2
――This port can only connect to a PC.
Connect to a USB device.
DP IN 2
――Super charging is possible using the
Connect to an audio output device such as headphones.
1
2
Connect to a microphone.
devices.
Connect to a USB device.
Dedicated to service technicians.
SERVICE
2 port only. This port charges
devices faster than typical USB port. The speed depends on the connected
1
2
MIC IN
13
Upgrading the Software via USB
1
2
Be sure to insert the USB disk into the
1 port. You can upgrade the software via USB only if
either the monitor screen operates normally or the check signal is displayed on the monitor screen.
When the message as shown in the following figure is displayed on the monitor, select Yes to
upgrade the software.
Do you want to update via USB?
Yes
HDMI IN
DP IN 1
DP IN 2
SERVICE
MIC IN
MIC OUT
(PC IN)
1
2
1
2
3
No
When the screen as shown in the following figure is displayed, select Yes.
Update now
Update from version XXXX.X to version XXXX.X?
Check the cable connection and the settings of the source device.
DisplayPort1
When the screen as shown in the following figure is displayed, press and hold the Down arrow key for
5 seconds.
Yes
4
No
The software upgrading proceeds.
Update now
Updating product Software…
Your product will turn itself off and on again automatically after completing
update.
5%
Power Off
14
Note
1
The supported USB disk formats are FAT, FAT32, and NTFS.
2
For the CRG9 model, make sure that each upgrade file is a BIN format file, follows the CRG9 model
naming rule (m-RG949CCAA-****.*[4 digits].bin, where ****.* is a version number, and 4 digits are
a checksum. For example, “m-RG949CCAA-1000.0[6E80].bin” complies with the naming rule for the
CRG9 model.), and must be copied to the root directory.
3
Make sure that the USB disk only contains one upgrade file for each model, and then follow the
instructions in this guide.
4
If the No valid update files found. Please check your USB device and try again. message is displayed,
this is probably due to the following reasons.
Update now
No valid update files found.
Please check your USB device and try again.
OK
‒‒ No USB disk is inserted into the
Cancel
1 port.
‒‒ The USB disk format is not supported.
‒‒ The USB disk contains no valid upgrade files. (No upgrade files exist, or the file names are
incorrect.)
5
Do not turn off the monitor. And prevent the upgrading from any interruption as far as possible. If an
interruption happens, the monitor will return to the production version.
――Note that the production version may not be the same as the version before this upgrading if some other
upgrading has been done earlier.
15
Adjusting the Product Tilt and Height
Caution
――The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.
-2.0° (±2.0°) ~ +17.0° (±2.0°)
-15.0° (±2.0°) to Left ~ 15.0° (±2.0°) to Right
•• Grasp the left and right sides of the monitor and adjust the tilt.
0 ~ 120.0 mm (±5.0 mm)
After adjusting the product tilt and height, if the screen is not level, take the following actions.
•• The monitor tilt and height can be adjusted.
•• When adjusting the tilt and height, hold both sides of the product and avoid using excessive force to
prevent damage.
•• When adjusting the stand height, you may hear a noise. This noise is generated because the ball
inside the stand slides when the stand height is adjusted. It is a normal noise and not a product
malfunction.
•• Hold the bezel at both side edges and adjust the monitor angle until the screen becomes level. (Be
careful not to directly hold the LCD display.)
•• The monitor angle can be adjusted from -4° to +4°.
16
Anti-theft Lock
――An anti-theft lock allows you to use the product securely even in public places.
――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided
with your anti-theft locking device for details.
To lock an anti-theft locking device:
1
Fix the cable of your anti-theft locking device to a heavy object such as a desk.
2
Put one end of the cable through the loop on the other end.
3
Insert the locking device into the anti-theft lock slot at the back of the product.
4
Lock the locking device.
‒‒ An anti-theft locking device can be purchased separately.
‒‒ Refer to the user guide provided with your anti-theft locking device for details.
‒‒ Anti-theft locking devices can be purchased at electronics retailers or online.
17
Installation
Attaching the Stand
――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
1
Caution
Hold the stand neck with both hands,
not one hand, to prevent it from falling
off and causing injury.
1
Assemble the COVER-REAR TOP to the
stand neck as shown in the figure.
Place the stand neck on the monitor as
shown in the figure.
6
1
Rotate the COVER-REAR TOP clockwise.
1
Fasten the screws at the top of the stand
neck.
71
Stand up the monitor as shown in the
figure.
1
Insert the stand base into the stand neck
in the direction as shown in the figure.
1
Disassemble the COVER-REAR TOP.
8
1
Remove the package.
18
Removing the Stand (For Attaching the BRACKET WALL)
――Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down.
: The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it.
Rotate the COVER-REAR TOP counterclockwise.
Lift the COVER-REAR TOP.
Disassemble the COVER-REAR TOP.
Remove the stand base from the stand neck.
6
Unfasten the 4 screws at the top of the stand neck.
Lift and remove the stand.
Caution
Do not press down on the monitor. There is a risk of
damaging the monitor.
19
Attaching the BRACKET WALL
――Power the product off and remove the power cable from the power socket.
1
2
•• Notes
‒‒ Using a screw longer than the standard length can damage the internal components of the
product.
‒‒ The length of screws required for a wall mount that does not comply with the VESA standards may
vary depending on the specifications.
‒‒ Do not use screws that do not comply with the VESA standards. Do not attach the wall-mount kit
or desktop stand using excessive force. The product may get damaged or fall and cause personal
injury. Samsung shall not be held liable for any damage or injury caused by using improper screws
or attaching the wall-mount kit or desktop stand using excessive force.
‒‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wallmount kit other than the one specified or from an attempt to install the wall-mount kit on your
own.
3
4
‒‒ To mount the product on a wall, ensure you purchase a wall-mount kit that can be installed 10 cm
or farther away from the wall.
‒‒ Be sure to use a wall-mount kit that complies with the standards.
‒‒ To install the monitor using a wall mount, disconnect the stand base from the monitor.
Unit: mm (inches)
Model name
C49RG90SS*
Attach the BRACKET WALL here
BRACKET WALL
Align
with
VESA screw hole specs in
millimeters
100.0 x 100.0 (3.9 x 3.9)
Standard Screw
4.0 mm Φ, 0.7 pitch * 10.0 mm long
Quantity
4 EA
――Do not attach the BRACKET WALL when the monitor is turned on. This may cause electric shock and might
result in injury.
on the monitor, then tightly fasten with the screws removed from the stand (P.19).
20
Chapter 03
Connecting and Using a Source Device
Pre-connection Checkpoints
Connecting and Using a PC
――Before connecting a source device, read the user manual provided with it.
Select a connection method suitable for your PC.
The number and locations of ports on source devices may differ from device to device.
――Do not connect the power cable before connecting all other cables.
――Connecting parts may differ in different products.
――Provided ports may vary depending on the product.
Ensure you connect a source device first before connecting the power cable.
Connecting the power cable during connection may damage the product.
――Check the types of ports at the back of the product you want to connect.
Connection Using the HDMI Cable
HDMI IN
Connection Using the DP Cable
DP IN 1, DP IN 2
21
Connecting to Headphones
Connecting to Microphone
MIC IN
――Use headphones when activating sound with an HDMI-HDMI or DP cable.
Connection Using the Audio Cable
MIC OUT
22
Connecting the Product to a PC as a USB HUB
Utilizing the Product as a USB HUB
Using the product as a hub, connect and use various source devices with the product at the same time.
Connecting a PC to the Product
――The product can function as a HUB by connecting to a PC via a USB cable. You can connect a source device
A PC cannot connect to multiple source devices at the same time as it has a limited number of input/
output ports available. The HUB feature on the product will improve your work efficiency by allowing you
to connect multiple source devices to the USB ports on the product at the same time without connecting
them to a PC.
directly to the product and control the device from the product, without having to connect the device to the
PC.
To use the product as a USB hub, connect the product to a PC using a USB cable.
(PC IN)
(PC IN)
Connect the USB cable to
on the back of the product and USB
on the PC.
――A USB 2.0 cable can be used to connect the product to a PC. However, to take full advantage of the USB 3.0
function, connect a USB 3.0 cable between the PC and the product. Ensure the PC supports USB 3.0.
If multiple source devices are connected to the PC, the many cables around the PC may look messy.
Connecting the devices directly to the product will resolve such inconvenience.
Connect a mobile device such as an MP3 player or smartphone to the product when connected to a PC.
This allows you to control the device from the PC or charge the device battery.
23
――To detect and start a USB device faster, connect the device to the USB 3.0 port on the product. The read/write
rate will be affected by the USB device and your PC.
――The product does not support media play. If you need to play a file in your USB device, please connect the
product as a Hub to your PC and play the file on your PC.
――For USB-related problems caused by OS, drive programs or software, please contact relevant suppliers.
――With the launch of various USB devices on the market, we cannot guarantee that our products are matched
with all USB devices.
Connecting a USB device
――You can use a USB device such as a mouse, keyboard, memory stick or external hard disk drive (HDD) by
port on the monitor. You do not need to connect it to the computer.
connecting it directly to the
For an external mass-storage HDD requiring external power supply, be sure to connect it to a power source.
The
USB port of the monitor supports High-Speed Certified USB 2.0.
High speed
――For an external mass-storage HDD requiring external power supply, be sure to connect it to a power source.
――The super charging can only be provided through port
specification,
2. According to the USB 3.0 battery charging
2 can support a maximum current of 1.5A. The actual current value depends on the device
to be charged.
Full speed
Low speed
Data Rate
480 Mbps
12 Mbps
1.5 Mbps
Power Consumption
2.5 W (Max., each port)
2.5 W (Max., each port)
2.5 W (Max., each port)
If the current is too high or an exception occurs, the over-current protection will be triggered. This is a normal
setting of the product.
――USB devices requiring high current may not be supported.
and
(PC IN)
1 can support a maximum current of 1.0A,
2 can support a maximum current of 1.5A.
――The battery can be charged in the power-saving mode, but it cannot be charged when the product is powered
off.
――Charging your USB device is not possible if the power cable is disconnected from the power socket.
――The USB device needs to be purchased separately.
24
1
Connect the
――To use
port of the monitor and the USB port of the computer with the USB cable.
port, you have to connect the UP (Upstream Cable) to the PC.
――Make sure to use the USB cable supplied with this monitor to connect the monitor's
computer's USB port.
Connecting the Power
port and your
2
Use the USB cable to connect a USB device to the
3
The use procedures are as the same as those for using an external device connecting to the PC.
port on the monitor.
POWER IN
•• You can connect and use a keyboard and mouse.
•• You can play a file from a media device. (Examples of media devices: MP3, digital camera, etc.)
•• You can run, move, copy or delete the files on the storage device. (Examples of storage devices:
external memory, memory card, memory reader, HDD-type MP3 player, etc.)
To use the product, connect the power cable to a power outlet and the POWER IN port on the product.
•• You can use other USB devices that can be connected to a computer.
――The input voltage is switched automatically.
――When connecting a device to the
port of the monitor, connect the device using a cable appropriate to the
device.
――For the purchase of the cable and external devices, ask the service center of the corresponding product.
――The company is not liable for problems or damages to an external device caused by using an unauthorized
cable for the connection.
――Some products do not follow the USB standard, and it may cause a malfunction of the device.
――If the device malfunctions even if it is connected to the computer, contact the service center of the device/
computer.
――With the launch of various USB devices on the market, we cannot guarantee that our products are matched
with all USB devices.
25
Tidying Up the Connected Cables
: Headphones hanger
: Downward
: Upward
1
2
Connect the corresponding cables.
Arrange the cables against the bend
Hang the HOLDER-CABLE in the direction Arrange the cables against their bend
Push the COVER STAND BODY REAR in
tendency of the cables and pull the cables as shown in the figure.
tendency, and then pull them through the the direction as shown in the figure.
out of the COVER-REAR SUB grooves.
HOLDER-CABLE hangers. When the set
height is changed, you need to arrange
the cables and pull them through the
HOLDER-CABLE hangers again.
Remove the COVER STAND BODY REAR
by pulling it in the direction as shown in
the figure.
Place the corresponding cables into
the stand-neck holder. Do not stretch
the cable. Three cables in one holder is
recommended.
11
Open the Headset Hanger by pushing it
down.
Attach the COVER STAND BODY REAR in
the direction as shown in the figure with
the buckles not being exposed.
12
Hang the headset.
Move down the COVER STAND BODY
REAR until it covers the stand neck
completely.
Adjust the set height, if required.
13
Rotate and then push up the Headset
Hanger in the directions as shown in the
figure.
Caution
Open the COVER-REAR SUB in the
direction as shown in the figure.
26
Correct posture to use the product
Driver Installation
――You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
――To install the latest version of the product driver, download it from the Samsung Electronics website at
http://www.samsung.com.
Setting Optimum Resolution
An information message about setting optimum resolution will appear if you power on the product for
the first time after purchase.
Select a language on the product and change the resolution on your PC to the optimum setting.
Use the product in the correct posture as follows:
•• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the
screen.
•• Keep your eyes directly in front of the screen.
――If the optimum resolution is not selected, the message will appear up to three times for a specified time even
when the product is turned off and on again.
――The optimum resolution can also be selected in Control Panel on your PC.
――To change the refresh rate while retaining the current resolution, select Game → Refresh Rate on the OSD
menu.
•• Straighten your back.
•• Adjust the angle so light does not reflect on the screen.
•• Keep your forearms perpendicular to your upper arms and level with the back of your hands.
•• Keep your elbows at about a right angle.
•• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.
•• Do the Eye excercises or blink frequently, then eye fatigue will be relieved.
27
Chapter 04
Game
A detailed description of each function is provided. Refer to your product for details.
――The functions available may vary depending on the product model. The color and shape of parts may differ
from what is shown. Specifications are subject to change without notice to improve quality.
In PC mode
Custom
High-Brightness
Picture Mode
FPS
Picture Mode
This menu provides an optimum picture quality suitable for the environment where the product will be
used.
――This menu is not available when Eye Saver Mode is enabled.
•• Custom: Customize the screen settings.
――This menu is not available when PBP is enabled.
•• High-Brightness: Maximize the screen brightness.
――This Dynamic Contrast is not available when Local Dimming is activated.
•• FPS: Increase the brightness of darker areas of the FPS game screen. This mode increases visibility of
your enemies during an FPS game.
――This menu is not available when PC/AV Mode is set to AV and HDR is activated.
12
Black Equalizer
120
Hz
Response Time
Refresh Rate
Off
FreeSync
•• RTS: Increase the color temperature and contrast ratio to improve visibility of the RTS screen and
minimap.
On
•• RPG: This mode is optimized for 3D graphics and instant messaging on the RPG game screen.
Low Input Lag
•• AOS: Increase the contrast ratio to obtain a picture quality optimized for the AOS game screen.
Picture Mode: Custom
Game
Picture Mode
Custom
Picture
Refresh Rate
120 Hz
OnScreen Display
Black Equalizer
12
System
Response Time
Standard
Information
FreeSync
Off
Low Input Lag
On
Virtual Aim Point
Off
Exit
Screen Size
――The displayed image may differ depending on the model.
RTS
Set to an optimum
picture quality suitable
for the working
environment.
•• sRGB: Adjust the color system to sRGB mode. This is the standard mode of this monitor.
•• Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.
•• Dynamic Contrast: Obtain balanced brightness through automatic contrast adjustment.
Wide
28
In AV mode
When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode has
four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory.
You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which automatically
recalls your personalized picture settings.
Refresh Rate
Change the screen refresh rate. A higher refresh rate can reduce eye strain.
•• 60 Hz / 100 Hz / 120 Hz
•• Dynamic: Select this mode to view a sharper image than in Standard mode.
Optimum resolution
•• Standard: Select this mode when the surroundings are bright. This also provides a sharp image.
•• Movie: Select this mode when the surroundings are dark. This will save power and reduce eye
fatigue.
•• Custom: Select this mode when you want to adjust the image according to your preferences.
HDMI
DisplayPort1/DisplayPort2
60 Hz
5120 x 1440 @ 60 Hz
5120 x 1440 @ 60 Hz
100 Hz
3840 x 1080 @ 100 Hz
5120 x 1440 @ 100 Hz
120 Hz
3840 x 1080 @ 120 Hz
5120 x 1440 @ 120 Hz
――Due to the bandwidth limitation of HDMI 2.0, the resolution of 5120 x 1440 can't be achieved when Refresh
Rate is set to 100 Hz or 120 Hz in HDMI source.
――The resolution of 5120 x 1440 only support to connect to PC.
――Devices other than computers, if the actual resolution is abnormal when select 60 Hz in HDMI source, please
choose 100 Hz or 120 Hz again.
――To support the resolution of 5120 x 1440, you must update both your graphics card driver and windows OS to
the latest version.
――This menu is not available when FreeSync is set to Standard Engine or Ultimate Engine mode.
――When changing the Refresh Rate, the screen may flicker depending on the computer graphics card.
――The function is available in a computer equipped with the graphic card that can change the refresh rate.
It is unavailable in the devices (e.g. AV devices) with fixed refresh rates. If the function is applied, the screen
may have malfunction.
――This menu is not available when PBP is enabled.
――This menu is not available when HDMI Mode is set to 1.4.
29
Black Equalizer
FreeSync
Adjust the brightness of the dark areas.
FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.
As the value gets closer to 1, the darker areas of the screen become brighter, making it easier to find
enemies when playing a game. To find enemies more easily during a game, use a lower value.
This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.
As the value gets closer to 20, the darker areas of the screen become darker and the contrast increases.
The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and
compatibility with the AMD graphics card.
――This menu is not available when Picture Mode is set to Cinema mode.
•• Off: Disable FreeSync.
――This menu is not available when Eye Saver Mode is enabled.
•• Standard Engine: Enable the basic FreeSync functions of the AMD graphics card.
――This menu is not available when PBP is enabled.
Response Time
•• Ultimate Engine: Enable the FreeSync feature with a higher screen frame rate. Screen tearing
(abnormal sync between the screen and content) is reduced in this mode. Note that screen flickering
may occur during game play.
Apply the optimum resolution when using FreeSync.
The refresh rate setting method please refer to Q & A → How can I change the frequency?
Increase the response rate of the video or game screen.
――The FreeSync function is only enabled in DisplayPort1 or DisplayPort2 mode.
The Faster and Fastest modes display motion blur-free sharper pictures with faster movements by
analyzing movement of liquid crystals in the panel and controlling the LED behavior.
――This menu is not available when PBP is enabled.
――Use Standard mode when not playing a video or game.
If you use the FreeSync function while playing a game, the following symptoms may occur:
――This menu is not available when FreeSync is set to Standard Engine or Ultimate Engine mode.
•• The screen may flicker depending on the type of graphics card, the game option settings, or the
video being played. Try the following actions: decrease the game setting values, change the current
FreeSync mode to Standard Engine, or visit the AMD website to check your graphics driver’s version
and update it with the latest one.
――This menu is not available when PBP is enabled.
Use the DP cable provided by the manufacturer when using FreeSync.
•• While you are using the FreeSync function, the screen may flicker due to variation of the output
frequency from the graphics card.
•• The response rate during the game may fluctuate depending on the resolution. A higher resolution
generally decreases the response rate.
•• The sound quality of the monitor may be degraded.
――If you encounter any issues when using the function, contact the Samsung Service Center.
――When the resolution is changed while setting FreeSync to Standard Engine or Ultimate Engine, the screen
tearing can happen intermittently. Set FreeSync to Off and change the resolution.
――The function is unavailable in the devices (e.g. AV devices) that have no AMD graphic card. If the function is
applied, the screen may have malfunction.
――For optimal screen images, Brightness may be adjusted in FreeSync mode depending on the input content.
30
How do you enable FreeSync?
The models in the Graphic Cards list supports FreeSync
1
Set FreeSync to Standard Engine or Ultimate Engine in the OSD menu.
2
Enable FreeSync in AMD Radeon Settings:
FreeSync can only be used with specific AMD graphics card models. Refer to the following list for
supported graphics cards:
Right-click the mouse → AMD Radeon Settings → Display
The "AMD FreeSync" feature should be set to "On". Select to "On" if not already enabled.
Make sure to install the latest official graphics drivers from AMD that support FreeSync.
――For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website.
――Select FreeSync Off if you are using a graphics card from a different manufacturer.
•• AMD Radeon Vega series
•• AMD Radeon RX 400 Series
•• AMD Radeon RX 500 series
31
Low Input Lag
Screen Size
Minimize input lag for fast reactions by reducing the video processing time.
Select the best screen size and ratio.
――It is recommended to set the refresh rate of the graphic card to any of 100 Hz and 120 Hz. With 60 Hz, the
――This menu is not available when PBP is enabled.
function is unavailable.
――This feature is not available if the scanning rate on the computer is different from the settings in the Refresh
In PC mode
Rate menu.
――This menu is not available when PBP is enabled.
Virtual Aim Point
Show a virtual aim point on the center of the screen.
•• Off: Virtual Aim Point is not available while Off is selected.
••
/
/
/
/
/
: Select the preferred aim point style.
•• Reset Position: Restore the aim point position to the default.
――This menu is not available when PBP is enabled.
•• Auto: Display the picture according to the aspect ratio of the input source.
•• Wide: Display the picture in full screen regardless of the aspect ratio of the input source.
•• 17" (4:3): Use a 4:3 aspect ratio on a 17-inch screen. Pictures with a different aspect ratio will not be
displayed.
•• 19" (4:3): Use a 4:3 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will
not be displayed.
•• 19" Wide (16:10): Use a 16:10 aspect ratio on a 19-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
•• 21.5" Wide (16:9): Use a 16:9 aspect ratio on a 21.5-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
•• 22" Wide (16:10): Use a 16:10 aspect ratio on a 22-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
•• 23" Wide (16:9): Use a 16:9 aspect ratio on a 23-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
•• 27" Wide (16:9): Use a 16:9 aspect ratio on a 27-inch wide screen. Pictures with a different aspect ratio
will not be displayed.
•• 29" Wide (21:9): Use a 21:9 aspect ratio on a 29-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
Move the aim point using the jog button and press Enter to confirm the moved
position. To restore the default position, select Reset Position from the menu.
――The displayed image may differ depending on the model.
32
In AV mode
•• 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.
•• 16:9: Display the picture with an aspect ratio of 16:9.
•• 21:9: Display the picture with an aspect ratio of 21:9.
•• 32:9: Display the picture with an aspect ratio of 32:9.
•• Screen Fit: Display the picture with the original aspect ratio without cutting off.
Save Settings
Save up to three custom game modes to suit your preferences. Press a game mode shortcut key at the
lower part of the monitor to directly access your favorite custom game mode.
――If you edit and save a custom game mode, the previous settings will be deleted. Be careful when editing a
mode.
•• Game Setting 1 / Game Setting 2 / Game Setting 3 / Save / Cancel / Successfully saved.
•• 17" (4:3): Use a 4:3 aspect ratio on a 17-inch screen. Pictures with a different aspect ratio will not be
displayed.
――This menu is not available when PBP is enabled.
•• 19" (4:3): Use a 4:3 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will
not be displayed.
Game Setting Key
•• 19" Wide (16:10): Use a 16:10 aspect ratio on a 19-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
You can quickly view the setting with a shortcut key at the bottom without using an OSD menu. You can
directly see the settings for three different modes.
•• 21.5" Wide (16:9): Use a 16:9 aspect ratio on a 21.5-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
•• 22" Wide (16:10): Use a 16:10 aspect ratio on a 22-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
•• 23" Wide (16:9): Use a 16:9 aspect ratio on a 23-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
•• 27" Wide (16:9): Use a 16:9 aspect ratio on a 27-inch wide screen. Pictures with a different aspect ratio
will not be displayed.
•• 29" Wide (21:9): Use a 21:9 aspect ratio on a 29-inch wide screen. Pictures with a different aspect
ratio will not be displayed.
――The function may not be supported depending on the ports provided with the product.
――Changing the screen size is available when the following conditions are satisfied.
――A digital output device is connected using the HDMI/DP cable.
――The input signal is 480p, 576p, 720p, or 1080p and monitor can display normally (Not every model can
support all of these signals.).
――This can only be set when the external input is connected through HDMI/DP and PC/AV Mode is set to AV.
(HDMI/DisplayPort1/DisplayPort2: This option is available when FreeSync is disabled)
33
Chapter 05
Picture
A detailed description of each function is provided. Refer to your product for details.
――The functions available may vary depending on the product model. The color and shape of parts may differ
from what is shown. Specifications are subject to change without notice to improve quality.
In PC mode
Custom
High-Brightness
Picture Mode
FPS
Picture Mode
This menu provides an optimum picture quality suitable for the environment where the product will be
used.
――This menu is not available when Eye Saver Mode is enabled.
•• Custom: Customize the screen settings.
――This menu is not available when PBP is enabled.
•• High-Brightness: Maximize the screen brightness.
――This Dynamic Contrast is not available when Local Dimming is activated.
•• FPS: Increase the brightness of darker areas of the FPS game screen. This mode increases visibility of
your enemies during an FPS game.
――This menu is not available when PC/AV Mode is set to AV and HDR is activated.
12
Black Equalizer
120
Off
Hz
Response Time
Refresh Rate
FreeSync
•• RTS: Increase the color temperature and contrast ratio to improve visibility of the RTS screen and
minimap.
On
•• RPG: This mode is optimized for 3D graphics and instant messaging on the RPG game screen.
Low Input Lag
•• AOS: Increase the contrast ratio to obtain a picture quality optimized for the AOS game screen.
Picture Mode: Custom
Custom
Game
Picture Mode
Picture
Brightness
OnScreen Display
Contrast
75
System
Sharpness
60
Information
Color
HDMI Black Level
Eye Saver Mode
RTS
100
Set to an optimum
picture quality suitable
for the working
environment.
•• sRGB: Adjust the color system to sRGB mode. This is the standard mode of this monitor.
•• Cinema: Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content.
•• Dynamic Contrast: Obtain balanced brightness through automatic contrast adjustment.
Low
Off
Screen Adjustment
――The displayed image may differ depending on the model.
34
In AV mode
When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode has
four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory.
You can activate either Dynamic, Standard, Movie or Custom. You can select Custom which automatically
recalls your personalized picture settings.
•• Dynamic: Select this mode to view a sharper image than in Standard mode.
•• Standard: Select this mode when the surroundings are bright. This also provides a sharp image.
•• Movie: Select this mode when the surroundings are dark. This will save power and reduce eye
fatigue.
•• Custom: Select this mode when you want to adjust the image according to your preferences.
Brightness
You can adjust the general brightness of the picture. (Range: 0~100)
A higher value will make the picture appear brighter.
――This menu is not available when Eye Saver Mode is enabled.
――This menu is not available when Picture Mode is set to Dynamic Contrast mode.
Contrast
Adjust the contrast between the objects and background. (Range: 0~100)
A higher value will increase the contrast to make the object appear clearer.
――This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode.
Sharpness
Make the outline of objects more clear or blurry. (Range: 0~100)
A higher value will make the outline of objects clearer.
――This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode.
――This menu is not available when PBP is enabled.
35
Color
HDMI Black Level
Adjust the tint of the screen.
If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/
color degradation, black level, etc.) may occur, depending on the connected source device. In such case,
HDMI Black Level can be used to adjust the image quality.
――This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode.
――This menu is not available when Eye Saver Mode is enabled.
――This menu is not available when PBP is enabled.
•• Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color.
•• Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the color.
•• Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the color.
•• Color Tone: Select a color tone that best suits your viewing needs.
‒‒ Cool 2: Set the color temperature to be cooler than Cool 1.
‒‒ Cool 1: Set the color temperature to be cooler than Normal mode.
――This function is only available in HDMI mode.
•• Normal: Select this mode when there is no contrast ratio degradation.
•• Low: Select this mode to reduce the black level and increase the white level when there is a contrast
ratio degradation.
――HDMI Black Level may not be compatible with some source devices.
――The HDMI Black Level feature is only activated at a certain AV resolution, such as 720P and 1080P.
――This menu is not available when PBP is enabled.
‒‒ Normal: Display the standard color tone.
‒‒ Warm 1: Set the color temperature to be warmer than Normal mode.
‒‒ Warm 2: Set the color temperature to be warmer than Warm 1.
Eye Saver Mode
‒‒ Custom: Customize the color tone.
――When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Color Tone has four
color temperature settings (Cool, Normal, Warm and Custom).
•• Gamma: Adjust the middle level of luminance.
‒‒ Mode1 / Mode2 / Mode3
Set to an optimum picture quality suitable for eye relaxation.
TÜV Rheinland “Low Blue Light Content” is a certification for products which meet requirements for
lower blue light levels. When Eye Saver Mode is 'On', the blue light that wavelength is around 400nm will
decrease, and it will provide an optimum picture quality suitable for eye relaxation. At the same time, the
blue light level is lower than in the default settings, and it was tested by TÜV Rheinland and certified as
it met the requirements of TÜV Rheinland “Low Blue Light Content” standards.
36
Screen Adjustment
PBP
――This option is only available when PC/AV Mode is set to AV.
Configuring the PBP Settings.
――This menu is only available when Screen Size is set to Screen Fit in AV Mode.
When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally, select
Screen Fit to adjust horizontal position in 0-6 levels.
PBP Mode
――This menu is not available when PBP is enabled.
Enable or disable the PBP Mode function.
Configuring H-Position & V-Position
The PBP (Picture by Picture) function separates the screen into two parts displaying output from two
different sources simultaneously on the left and right sides of the screen.
H-Position: Move the screen to the left or right.
――PBP mode is compatible with Windows 7, Windows 8, and Windows 10.
V-Position: Move the screen up or down.
――Make sure that the graphics card supports the PBP function. Visit the website of the graphics card
manufacturer to check and update its driver to the latest version.
――The screen may flicker briefly or appear after a delay when you enable or disable the PBP function or when
Calibration Report
you change the screen size with the PBP function activated.
The data from this report are measured in Custom mode at the time of shipment.
The issue is mainly caused when the video signals are delayed in transmission to the monitor depending on
•• The measurements may vary according to the measuring equipment, measuring location, system
environment (e.g. computer, graphic board, etc) and other variables.
•• Input signal: HDMI
•• Each measurement from this report is based on the Custom mode at the time of shipment.
This can typically arise when a PC and a monitor are connected to two or more input sources. It has nothing to
do with the performance of a monitor.
the graphics card performance.
――When the PBP function is enabled, the resolution will not be able to automatically switch to the optimum
resolution due to a compatibility issue between the graphics card and the Windows system.
Set PBP Mode to Off. Alternatively, restart the monitor, then set the resolution to the optimum setting using
the Windows interface.
•• This report is not provided on the menu of some products, but in an separate hardcopy report
instead.
37
Aspect Ratio
Select the image size for each screen.
•• 16:9(16:9): Select this option if you want to use PBP mode where the optimum resolution for the left
and right sides of the screen is 2560 x 1440 (width x height).
•• 21:9(11:9): Select this option if you want to use PBP mode where the optimum resolution for the left
side of the screen is 3360 x 1440 (width x height) and the optimum resolution for the right side of the
screen is 1760 x 1440 (width x height).
•• 11:9(21:9): Select this option if you want to use PBP mode where the optimum resolution for the left
side of the screen is 1760 x 1440 (width x height) and the optimum resolution for the right side of the
screen is 3360 x 1440 (width x height).
Screen1
Select the input source you want to watch on screen1.
•• HDMI / DisplayPort1 / DisplayPort2
Screen2
Select the input source you want to watch on screen2.
•• HDMI / DisplayPort1 / DisplayPort2
Sound Source
Set which screen you want to hear the sound for.
•• Screen1 / Screen2
38
Chapter 06
OnScreen Display
A detailed description of each function is provided. Refer to your product for details.
――The functions available may vary depending on the product model. The color and shape of parts may differ
from what is shown. Specifications are subject to change without notice to improve quality.
Display Time
Set the on-screen display (OSD) menu to automatically disappear if the menu is not used for a specified
period of time.
Language
Display Time can be used to specify the time after which you want the OSD menu to disappear.
Set the menu language.
――A change to the language setting will only be applied to the onscreen menu display.
――It will not be applied to other functions on your PC.
12
Black Equalizer
120
Hz
Response Time
Refresh Rate
Off
FreeSync
On
Low Input Lag
Picture Mode: Custom
Game
Language
Picture
Display Time
English
Set the menu language.
20 sec
OnScreen Display
System
Information
――The displayed image may differ depending on the model.
39
Chapter 07
System
A detailed description of each function is provided. Refer to your product for details.
――The functions available may vary depending on the product model. The color and shape of parts may differ
from what is shown. Specifications are subject to change without notice to improve quality.
2
Select OK when the following screen is prompted.
The test screen will now be shown. Please look carefully at the screen for the next
5 seconds.
Self Diagnosis
1
OK
Use the function key and go to
12
Black Equalizer
→ System → Self Diagnosis.
120
Hz
Response Time
Refresh Rate
Off
FreeSync
•• Review the test screen.
On
Low Input Lag
Picture Mode: Custom
Game
Self Diagnosis
Picture
Lighting
Off
OnScreen Display
Local Dimming
Off
System
Volume
50
Information
Smart ECO Saving+
Off
Perform this test
when you experience
a problem with your
monitor's picture.
Off Timer Plus
PC/AV Mode
USB Super Charging
Off
――The displayed image may differ depending on the model.
40
3
Base on the test result, select Yes / No / Show Again.
Do you still see the same problem on the test screen?
If you need to see the photo again, click Show Again.
Yes
No
Show Again
•• You will see the following screen when you select Yes.
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
‐‐ Model Code: **************
‐‐ Software Version: *-*********-****.*
‐‐ S/N: **************
OK
•• You will see the following screen when you select No.
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis, your monitor may not have a problem. If the problem
persists, follow the steps below:
‐‐ Turn off your monitor and any other connected device, such as a PC. Turn on your monitor first and
then the other connected device.
‐‐ Update the operating system and graphics card driver to the latest version and restart your PC.
‐‐ Connect the other device, such as a PC, to a different input port on your monitor.
‐‐ Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All.
Replace the cable with the one enclosed with your monitor.
OK
41
Lighting
Smart ECO Saving+
Configure how the LED lighting on the back of the screen works.
The Smart ECO Saving+ function reduces power consumption by controlling the electric current used by
the monitor panel.
•• Off: Deactivate the Lighting function.
•• On: Activate the Lighting function.
――This menu is not available when Eye Saver Mode is enabled.
――This menu is not available when Picture Mode is set to Dynamic Contrast mode.
――This menu is not available when PBP Mode is enabled.
Local Dimming
Control the brightness of individual areas on the screen to maximise contrast automatically.
――This menu is not available when Local Dimming is activated.
•• Off: Deactivate the Smart ECO Saving+ function.
•• On: The power consumption will be adjusted to save energy automatically. (The reduction of power
consumption depends on the customer screen brightness condition.)
•• Off: Deactivate the Local Dimming function.
•• Auto: Local Dimming is automatically activated or deactivated based on whether the content is HDR.
――When the Monitor detects that the input video contains HDR information, the Information menu and the
Source menu will display HDR. In this case, Auto needs to be selected. (refer to Information)
Off Timer Plus
•• On: Activate the Local Dimming function.
――This menu is not available when Eye Saver Mode is enabled.
――Use Off or Auto mode when not playing a video or game. Otherwise, screen flickering may occur.
――This menu is not available when PBP is enabled.
Volume
Adjust the Volume controlling the JOG button LEFT/RIGHT.
Configuring Off Timer
Off Timer: Turn on Off Timer mode.
Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically
power off after the specified number of hours.
――This option is only available when Off Timer is set to On.
――For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the
product powers on. This is done in accordance with power supply regulations. If you do not want the timer to
activate, go to
→ System → Off Timer Plus and set Off Timer to Off.
Configuring Eco Timer
Eco Timer: Turn on Eco Timer mode.
Eco Off After: The Eco Timer can be set between 10 and 180 minutes. When the product is in power saving
mode, it will automatically power off after the specified time has elapsed.
――This option is only available when Eco Timer is set to On.
42
PC/AV Mode
USB Super Charging
Set PC/AV Mode to AV. The picture size will be enlarged.
Charge the battery of a connected source device quickly using the
This option is useful when you view a movie.
•• Off: Disable USB Super Charging.
2 port on the product.
•• Set to PC when connected to a PC.
•• On: Enable the function to quickly charge a source device connected to the
•• Set to AV when connected to an AV device.
――Super charging is available via the
――Supplied for the wide models only such as 16:9, 16:10, 21:9 or 32:9.
――If the monitor is in HDMI, DisplayPort1, DisplayPort2 mode and the screen says Check the cable connection
and the settings of the source device. or power saving mode activates, press the JOG button to display the
function-button screen and then select the
icon. You can select PC or AV.
――This menu is not available when PBP is enabled.
2 port.
2 port. The charging speed may vary, depending on the connected
device.
――Quick battery charging may not be supported and/or charging may take more time on some mobile devices.
――When super charging is turned off for the
2 port, use this port for regular speed charging and data
transfer.
――If a USB 2.0 or lower device is connected to the
2 port and super charging is turned on, data transfer is
impossible, but it is possible if a USB 3.0 device is connected.
※ These ports may not be compatible with new USB devices that may be released in the future.
――If a device, such as a mouse, keyboard or memory storage device, is connected to the
2 port and the
device is USB 2.0 or lower, turn off super charging.
――If super charging is turned on using the OSD settings menu, all devices connected to USB ports 1 through 2 on
the monitor are re-recognized. This ensures optimum charging.
※ Before turning on super charging, close all files on storage devices connected to USB ports.
43
DisplayPort Ver.
HDMI Mode
Select your DisplayPort version.
Select the HDMI mode to use.
――Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications.
――The supportable device and resolution may differ depending on its version.
――If the monitor (when set to HDMI, DisplayPort1 or DisplayPort2) is in power saving mode or is displaying the
――When the version is changed, the screen may blink.
message Check the cable connection and the settings of the source device. or power saving mode activates,
press the JOG button to display the function-button screen and then select the
Screen Display (OSD). You can select 1.1, 1.2 or 1.4.
button to display the On
――If setting the DisplayPort Ver. to 1.1, for the bandwidth limitation of the DisplayPort 1.1 protocol, the actual
maximum output refreshing rate of the display cards cannot achieve the level of 120 Hz.
――If you select 1.4, the monitor can support up to 5120 x 1440 @ 120 Hz.
――If you use 5120 x 1440 in DisplayPort source, you can't select 1.2.
――Some high resolutions may not be supported due to the bandwidth limit in HDMI 1.4 protocol while HDMI
Mode is set to 1.4 or 2.0.
――When the setting is not appropriate, a blank screen may appear. In this case, check the specifications of the
device.
――Set HDMI Mode to 1.4 or 2.0 if sound from the connected DVD player is missing.
――This menu is not available when PBP is enabled.
Source Detection
Select either Auto or Manual as the method to recognize input signal.
Key Repeat Time
Control the response rate of a button when the button is pressed.
Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once
when a button is pressed.
44
Power LED On
Information
Configure the settings to enable or disable the power LED located at the lower part of the product.
View the current input source, frequency and resolution.
•• Working: The power LED is on when the product is turned on.
•• Stand-by: The power LED is on when the product is turned off.
12
Black Equalizer
Reset All
Return all the settings for the product to the default factory settings.
――Game Setting 1, Game Setting 2, and Game Setting 3 saved under Save Settings will not be changed.
120
Off
Hz
Response Time
Refresh Rate
On
FreeSync
Low Input Lag
Picture Mode: Custom
Information
Game
LC********/**
Picture
OnScreen Display
S/N:**************
System
Information
HDMI
Exit
****x****
** kHz ** Hz
――The displayed image may differ depending on the model.
45
HDR
Pre-requisite to the use of HDR:
Automatically provide an optimal HDR effect based on the video source.
1
If an HDR signal has been processed by some devices (graphics card/player, etc.), the signal will not
output any HDR metadata and thus will not be recognized as an HDR signal. In this case, Local Dimming
needs to be enabled manually so as to ensure optimal HDR effects.
The HDR (High Dynamic Range) technology implements video images that are very similar to the images
seen through human eyes by finely adjusting the contrast of the source.
12
Black Equalizer
120
Off
Hz
Response Time
Refresh Rate
On
FreeSync
Low Input Lag
Picture Mode: Custom
Information
Game
HDR
LC********/**
Picture
OnScreen Display
Using a HDR-supported graphics card in combination with a HDR-supported game and connecting to
the HDMI/DP port of this product can enable the HDR effect.
――For information about whether the graphics card and game support HDR, visit their manufacturer’s
websites. Sometimes, the latest versions of the graphics card driver or game updates need to be installed
to enable the HDR effect.
2
When a Blu-Ray DVD that supports HDMI 2.0a plays a UHD Blu-Ray disc with the UHDA (or HDR)
logo, the HDR effect can be enabled.
3
When the Xbox One S plays a Microsoft Xbox HDR game or a UHD Blu-Ray disc with the UHDA (or
HDR) logo, the HDR effect can be enabled.
4
When PS4/PS4 Pro plays a Sony PS HDR game, the HDR effect can be enabled.
5
Sometimes, your desktop may appear dimmer than usual when using windows 10, it's because the
Windows automatically enable the Windows HD Color(HDR) mode. You can adjust the Windows HD
Color setting in Windows to make it more suitable, or close this function if you're using SDR content.
――For information about the Xbox One S/PS4 (Pro) games that support HDR, visit the official Xbox/PS4
S/N:**************
websites.
System
Information
* When the HDR is enabled automatically, some functions such as Color/Eye Saver Mode are disabled
automatically.
HDMI
Exit
****x****
** kHz ** Hz
* To enable the HDR effect for the HDMI port, you need to set HDMI Mode to 2.0 in the OSD menu.
* To enable the HDR effect for the DP port, you need to set DisplayPort Ver. to 1.4 on the OSD menu and
enable 10-bit color output in the graphics card settings.
* This function is not available when PBP is enabled.
――The displayed image may differ depending on the model.
46
Chapter 08
Installing the Software
Easy Setting Box
System Requirements
OS
Hardware
•• Windows 7 32Bit/64Bit
•• At least 32MB of memory
•• Windows 8 32Bit/64Bit
•• At least 60MB of free space on the hard disk drive
•• Windows 8.1 32Bit/64Bit
Easy Setting Box enables users to use the monitor by partitioning multiple sections.
To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at
http://www.samsung.com.
•• Windows 10 32Bit/64Bit
――The software may not work properly if you do not restart the computer after the installation.
――The Easy Setting Box icon may not appear depending on the computer system and the product specifications.
――If the shortcut icon does not appear, press the F5 key.
Restrictions and Problems with the Installation
The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the Networking
Environment.
47
Chapter 09
Troubleshooting Guide
Requirements Before Contacting Samsung
Customer Service Center
――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,
contact Samsung Customer Service Center.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen is turned off and the power indicator blinks even though the product is properly connected
to a PC, perform a self-diagnosis test.
1
Power off both the PC and product.
2
Disconnect the cables from the product.
3
Power on the product.
4
If the message Check the cable connection and the settings of the source device. appears, the
product is working normally.
Check the following.
Installation issue (PC mode)
The screen keeps switching on and off.
Check the cable connection between the product and PC, and ensure the connectors are locked.
Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to
the product and PC.
The blank spaces found on the screen have nothing to do with the product.
Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the
screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details about how to adjust the
screen settings.)
――If the screen remains blank, check the PC system, video controller and cable.
Screen issue
Checking the Resolution and Frequency
The power LED is off. The screen will not switch on.
For a mode that exceeds the supported resolution(refer to Standard Signal Mode Table), the message Not
Optimum Mode will appear for a short time.
――The displayed resolution may vary, depending on the computer system settings and cables.
Check that the power cable is connected properly.
The message Check the cable connection and the settings of the source device. appears.
Check that the cable is properly connected to the product.
Check that the device connected to the product is powered on.
48
Not Optimum Mode is displayed.
Sound issue
This message appears when the signal from the graphics card exceeds the maximum resolution or
frequency for the product.
There is no sound.
Change the maximum resolution and frequency to suit the product performance, referring to Standard
Signal Mode Table (P.52).
Check the connection of the audio cable or adjust the volume.
The images on the screen look distorted.
The volume is too low.
Check the cable connection to the product.
Adjust the volume.
The screen is not clear. The screen is blurry.
Remove any accessories (video extension cable, etc.) and try again.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound
card or software program.
Check the volume.
Set the resolution and frequency to the recommended level.
Video is available but there is no sound.
The screen appears unstable and shaky. There are shadows or ghost images left on the screen.
Sound cannot be heard if an HDMI-DVI cable is used to connect the input device.
Check that the resolution and frequency for the PC are within the range of resolution and frequency
compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode
Table (P.52) in this manual and the Information menu on the product.
Connect the device using an HDMI cable or DP cable.
The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
Screen color is inconsistent.
Change the Color settings.
Source device issue
A beeping sound is heard when my PC is booting.
If a beeping sound is heard when your PC is booting, have your PC serviced.
The colors on the screen have a shadow and are distorted.
Change the Color settings.
White does not really look white.
Change the Color settings.
There is no image on the screen and the power LED blinks every 0.5 to 1 second.
The product is operating in power-saving mode.
Press any key on the keyboard or move the mouse to return to normal operating mode.
Text is blurry.
If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel →
Fonts → Adjust ClearType text and change Turn on ClearType.
Video playback is choppy.
Playback of high-definition large video files can be choppy. This may be because the video player is not
optimized for the computer resource.
Try playing the file on another video player.
49
Q&A
――Refer to the user manual for your PC or graphics card for further instructions on adjustment.
How can I change the frequency?
Set the frequency on your graphics card.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings.
•• Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings.
•• Windows 10(Early version): Go to Settings → System → Display → Advanced display settings → Display adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.
•• Windows 10(Version 1703 and later): Go to Settings → System → Display → Display adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.
How can I change the resolution?
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust Resolution, and adjust the resolution.
•• Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution, and adjust the resolution.
•• Windows 10(Early version): Go to Settings → System → Display → Advanced display settings, and adjust the resolution.
•• Windows 10(Version 1703 and later): Go to Settings → System → Display, and adjust the resolution.
How do I set power-saving mode?
•• Windows 7: Set power-saving mode in Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings → Power options or BIOS SETUP on the PC.
•• Windows 8(Windows 8.1): Set power-saving mode in Settings → Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings → Power options or BIOS SETUP on the PC.
•• Windows 10(Early version): Set power-saving mode in Settings → Personalization → Lock screen → Screen timeout settings → Power & sleep or BIOS SETUP on the PC.
•• Windows 10(Version 1703 and later): Go to Settings → Power & sleep, and make the setup.
50
Chapter 10
Specifications
General
Model Name
C49RG90SS*
Size
49 Class (48.8 Inches / 123.9 cm)
Display area
1193.472 mm (H) x 335.664 mm (V)
46.987 Inches (H) x 13.215 Inches (V)
Pixel Pitch
0.2331 mm (H) x 0.2331 mm (V)
0.009177 Inches (H) x 0.009177 Inches (V)
Maximum Pixel Clock
970 MHz
Power Supply
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can
vary in different countries.
Signal connectors
HDMI, DisplayPort
Environmental conditions
Operating
Temperature: 50 °F – 104 °F (10 °C – 40 °C)
――Plug-and-Play
This monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange
between the monitor and PC system optimizes the monitor settings. Monitor installation takes place
automatically. However, you can customize the installation settings if desired.
――Panel Dots (Pixels)
Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be
brighter or darker on the LCD panel. This does not affect product performance.
――The above specifications are subject to change without notice to improve quality.
――This device is a Class B digital apparatus.
――For detailed device specifications, visit the Samsung Electronics website.
(USA only)
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, 1-800-SAMSUNG
Humidity: 10 % – 80 %, non-condensing
Storage
Temperature: -4 °F – 113 °F (-20 °C – 45 °C)
Humidity: 5 % – 95 %, non-condensing
51
Standard Signal Mode Table
Synchronization
Resolution
Horizontal Frequency
30 – 190 kHz
Vertical Frequency
24 – 120 Hz
Optimum resolution
5120 x 1440 @ 60 Hz (HDMI)
5120 x 1440 @ 120 Hz (DisplayPort)
Maximum resolution
5120 x 1440 @ 60 Hz (HDMI)
5120 x 1440 @ 120 Hz (DisplayPort)
If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal
modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.
HDMI
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
IBM, 720 x 400
31.469
70.087
28.322
-/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
MAC, 832 x 624
49.726
74.551
57.284
-/-
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA DMT, 640 x 480
31.469
59.940
25.175
-/-
VESA DMT, 640 x 480
37.861
72.809
31.500
-/-
VESA DMT, 640 x 480
37.500
75.000
31.500
-/-
VESA DMT, 800 x 600
35.156
56.250
36.000
+/+
VESA DMT, 800 x 600
37.879
60.317
40.000
+/+
VESA DMT, 800 x 600
48.077
72.188
50.000
+/+
VESA DMT, 800 x 600
46.875
75.000
49.500
+/+
VESA DMT, 1024 x 768
48.363
60.004
65.000
-/-
VESA DMT, 1024 x 768
56.476
70.069
75.000
-/-
VESA DMT, 1024 x 768
60.023
75.029
78.750
+/+
VESA DMT, 1152 x 864
67.500
75.000
108.000
+/+
VESA DMT, 1280 x 720
45.000
60.000
74.250
+/+
52
HDMI
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
VESA DMT, 1280 x 800
49.702
59.810
83.500
-/+
VESA DMT, 1280 x 1024
63.981
60.020
108.000
+/+
VESA DMT, 1280 x 1024
79.976
75.025
135.000
+/+
VESA DMT, 1440 x 900
55.935
59.887
106.500
-/+
VESA DMT, 1600 x 900
60.000
60.000
108.000
+/+
VESA DMT, 1680 x 1050
65.290
59.954
146.250
-/+
VESA DMT, 1920 x 1080
67.500
60.000
148.500
+/+
CEA, 1920 x 1080
112.500
100.000
297.000
+/+
CEA, 1920 x 1080
135.000
120.000
297.000
+/+
CEA, 2560 x 1080
66.000
60.000
198.000
+/+
CEA, 2560 x 1080
125.000
100.000
371.250
+/+
CEA, 2560 x 1080
150.000
120.000
495.000
+/+
VESA CVT, 2560 x 1440
88.787
59.951
241.500
+/-
VESA CVT, 3840 x 1080
66.625
59.968
266.500
+/-
VESA CVT, 3840 x 1080
113.250
99.956
453.000
+/-
VESA CVT, 3840 x 1080
137.250
119.974
549.000
+/-
VESA CVT 5120 x 1440
43.797
29.978
231.250
+/-
VESA CVT, 5120 x 1440
88.826
59.977
469.000
+/-
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
IBM, 720 x 400
31.469
70.087
28.322
-/+
MAC, 640 x 480
35.000
66.667
30.240
-/-
MAC, 832 x 624
49.726
74.551
57.284
-/-
MAC, 1152 x 870
68.681
75.062
100.000
-/-
VESA DMT, 640 x 480
31.469
59.940
25.175
-/-
DisplayPort1/DisplayPort2
53
DisplayPort1/DisplayPort2
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
VESA DMT, 640 x 480
37.861
72.809
31.500
-/-
VESA DMT, 640 x 480
37.500
75.000
31.500
-/-
VESA DMT, 800 x 600
35.156
56.250
36.000
+/+
VESA DMT, 800 x 600
37.879
60.317
40.000
+/+
VESA DMT, 800 x 600
48.077
72.188
50.000
+/+
VESA DMT, 800 x 600
46.875
75.000
49.500
+/+
VESA DMT, 1024 x 768
48.363
60.004
65.000
-/-
VESA DMT, 1024 x 768
56.476
70.069
75.000
-/-
VESA DMT, 1024 x 768
60.023
75.029
78.750
+/+
VESA DMT, 1152 x 864
67.500
75.000
108.000
+/+
VESA DMT, 1280 x 720
45.000
60.000
74.250
+/+
VESA DMT, 1280 x 800
49.702
59.810
83.500
-/+
VESA DMT, 1280 x 1024
63.981
60.020
108.000
+/+
VESA DMT, 1280 x 1024
79.976
75.025
135.000
+/+
VESA DMT, 1440 x 900
55.935
59.887
106.500
-/+
VESA DMT, 1600 x 900
60.000
60.000
108.000
+/+
VESA DMT, 1680 x 1050
65.290
59.954
146.250
-/+
VESA DMT, 1920 x 1080
67.500
60.000
148.500
+/+
CEA, 1920 x 1080
112.500
100.000
297.000
+/+
CEA, 1920 x 1080
135.000
120.000
297.000
+/+
CEA, 2560 x 1080
66.000
60.000
198.000
+/+
CEA, 2560 x 1080
125.000
100.000
371.250
+/+
CEA, 2560 x 1080
150.000
120.000
495.000
+/+
VESA CVT, 2560 x 1440
88.787
59.951
241.500
+/-
VESA CVT, 3840 x 1080
66.625
59.968
266.500
+/-
VESA CVT, 3840 x 1080
113.250
99.956
453.000
+/-
54
DisplayPort1/DisplayPort2
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (H/V)
VESA CVT, 3840 x 1080
137.250
119.974
549.000
+/-
VESA CVT, 5120 x 1440
88.826
59.977
469.000
+/-
VESA CVT, 5120 x 1440
150.994
99.996
797.250
+/-
VESA CVT, 5120 x 1440
182.955
119.970
966.000
+/-
――Horizontal Frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
――Vertical Frequency
Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To
avoid this, it is recommended that you select the optimum resolution specified for your product.
55
Chapter 11
Appendix
Responsibility for the Pay Service (Cost to
Customers)
A Product damage caused by customer's fault
――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician
•• External impact or drop.
in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• If a service technician gives instructions on how to use product or simply adjusts options without
disassembling product.
Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•• Use of supplies or separately sold product unspecified by Samsung.
•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Electronics Co., Ltd.
•• Remodeling or repairing the product by customer.
•• Using it with incorrect voltage or non-authorized electrical connections.
•• Not following the "cautions" in User Manual.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
•• If a product is reinstalled or devices are connected additionally after installing the purchased product
for the first time.
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If customer requests instructions on how to use because of another company's product.
•• If customer requests instructions on how to use the network or another company's program.
•• If customer requests software installation and setup for the product.
Others
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp,
Filter, Ribbon, etc.)
――If customer requests a service in case the product has no defect, service fee may be charged. So please read
User Manual first.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through home-shopping
or online.
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