Samsung | HW-Q90R | User manual | Samsung Soundbar Q90R with Dolby Atmos User manual

Samsung Soundbar Q90R with Dolby Atmos  User manual
FULL MANUAL
HW-Q90R
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SAFETY INFORMATION
SAFETY WARNINGS
WARNING
•• To reduce the risk of fire or electric shock, do
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
not expose this appliance to rain or moisture.
NOT REMOVE THE COVER (OR BACK).
CAUTION
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
•• TO PREVENT ELECTRIC SHOCK, MATCH WIDE
PERSONNEL.
BLADE OF PLUG TO WIDE SLOT, FULLY
Refer to the table below for an explanation of
INSERT.
symbols which may be on your Samsung product.
•• This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
CAUTION
•• To disconnect the apparatus from the mains,
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
readily operable.
•• Do not expose this apparatus to dripping or
splashing. Do not put objects filled with
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
liquids, such as vases on the apparatus.
•• To turn this apparatus off completely, you
Class II product : This symbol indicates
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
that it does not require a safety
connection to electrical earth (ground).
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
AC voltage : This symbol indicates that
the rated voltage marked with the
symbol is AC voltage.
DC voltage : This symbol indicates that
the rated voltage marked with the
symbol is DC voltage.
Caution, Consult instructions for use :
This symbol instructs the user to
consult the user manual for further
safety related information.
ENG - ii
PRECAUTIONS
5. The battery used with this product contains
chemicals that are harmful to the
environment. Do not dispose of the battery
1. Ensure that the AC power supply in your
in the general household trash. Do not
house complies with the power
expose the battery to excess heat, direct
requirements listed on the identification
sunlight, or fire. Do not short circuit,
sticker located on the bottom of your
disassemble, or overheat the battery.
product. Install your product horizontally, on
Danger of explosion if the battery is replaced
a suitable base (furniture), with enough
incorrectly. Replace only with the same or
space around it for ventilation (7~10 cm).
equivalent type.
Make sure the ventilation slots are not
covered. Do not place the unit on amplifiers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
ABOUT THIS MANUAL
The user manual has two parts: this simple paper
USER MANUAL and a detailed FULL MANUAL you
can download.
time.
2. During thunderstorms, disconnect the AC
plug from the wall outlet. Voltage peaks due
to lightning could damage the unit.
3. Do not expose the unit to direct sunlight or
USER MANUAL
other heat sources. This could lead to
See this manual for safety instructions,
overheating and cause the unit to
product installation, components,
malfunction.
connections, and product specifications.
4. Protect the product from moisture (i.e.
vases), and excess heat (e.g. a fireplace) or
equipment creating strong magnetic or
electric fields. Unplug the power cable from
the AC wall socket if the unit malfunctions.
Your product is not intended for industrial
use. It is for personal use only. Condensation
may occur if your product has been stored in
cold temperatures. If transporting the unit
during the winter, wait approximately
2 hours until the unit has reached room
temperature before using.
FULL MANUAL
You can access the FULL MANUAL on
Samsung’s on-line customer support centre by
scanning the QR code. To see the manual on
your PC or mobile device, download the
manual in document format from Samsung’s
website. (http://www.samsung.com/support)
Design, specifications, and App screen are subject to
change without prior notice.
ENG - iii
CONTENTS
01
Checking the Components
Inserting Batteries before using the Remote Control (AA batteries X 2)
02
05
06
2
3
Bottom Panel of the Soundbar
04
--------------------------
Product Overview
Front Panel / Top Panel of the Soundbar
03
2
--------------------------
3
--------------------------
4
Connecting the Soundbar
5
Connecting Electrical Power
--------------------------
5
Connecting the Soundbar to the Subwoofer and Surround Speakers
–– Recommended Speaker Layout
–– Automatic connection between the Subwoofer or Surround
Speakers and the Soundbar
–– Manually connecting the Subwoofer or Surround Speakers if
automatic connection fails
---------------------------------------------------
6
--------------------------
6
--------------------------
7
Connecting to your TV
6
9
Method 1. Connecting with a Cable
–– Connecting a TV using an HDMI Cable
–– Connecting using an Optical Cable
-------------------------- 9
-------------------------- 9
-------------------------- 10
Method 2. Connecting Wirelessly
–– Connecting a TV via Bluetooth
–– Connecting via Wi-Fi
-------------------------- 11
-------------------------- 11
-------------------------- 13
Connecting an External Device
15
Connecting using an HDMI Cable (Capable of Dolby Atmos decoding
and playback)
-------------------------- 15
Connecting using an HDMI Cable
-------------------------- 16
Connecting using an Optical Cable
-------------------------- 17
Connecting a Mobile Device
18
Connecting via Bluetooth
-------------------------- 18
Connecting via Wi-Fi (Wireless Network)
-------------------------- 21
ENG - iv
07
08
09
10
Connecting an Amazon product
23
Connect and use with an Amazon product (Amazon Echo)
-------------------------- 23
Use voice commands to control the Soundbar
-------------------------- 25
Using the Remote Control
26
How to Use the Remote Control
-------------------------- 26
Adjusting the Soundbar volume with a TV remote control
-------------------------- 29
Using the Hidden Buttons (Buttons with more than one function)
-------------------------- 30
Output specifications for the different sound effect modes
-------------------------- 30
Installing the Wall Mount
31
Installation Precautions
-------------------------- 31
Wallmount Components
-------------------------- 31
Installing the Surround Speakers on a Wall (Sold Separately)
-------------------------- 33
Installing the Soundbar above a TV Stand
Component
34
-------------------------- 34
11
Software Update
34
12
Troubleshooting
35
13
Licence
36
14
Open Source Licence Notice
37
15
Important Notes About Service
37
16
Specifications and Guide
38
Specifications
-------------------------- 38
ENG - v
01 CHECKING THE COMPONENTS
PAIR
x2
SOUND
MODE
VOL
WOOFER
POWER
SOUNDBAR
Soundbar Main Unit
1
Remote Control
/ Batteries
2
Subwoofer
Surround Speaker
(Left / Right)
3
x2
x2
Power Cord
(Subwoofer)
Power Cord
(Surround Speaker)
Power Cord
(Main Unit)
HDMI Cable
x2
x2
Bracket-Wall
Mount
x4
(M4 x L10)
Wall Mount Guide
Holder-Screw
Screw
Rubber-Foot
•• For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
•• The power components are labelled (1, 2, 3). For more information about power connections,
see page 5.
•• To distinguish the left surround speaker from the right, check the label on the rear of each speaker.
•• To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
•• The appearance of the accessories may differ slightly from the illustrations above.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the battery cover back into position.
ENG - 2
02 PRODUCT OVERVIEW
Front Panel / Top Panel of the Soundbar
Position the product so that the
Top
Panel
"Samsung Harman Kardon" logo
is located on the top.
(Power) Button
Turns the power on and off.
•• Auto Power Down Function
The unit turns off automatically in the following situations:
–– In D.IN / HDMI 1 / HDMI 2 / WIFI / BT mode if there is no audio signal for 18 minutes.
(Source) Button
Selects the source input mode.
Input mode
Display
Optical Digital input
D.IN
ARC (HDMI OUT) input
D.IN  TV ARC (Auto conversion)
HDMI input
HDMI 1 / HDMI 2
Wi-Fi mode
WIFI
BLUETOOTH mode
BT
-/+ (Volume) Button
Adjusts the volume.
•• When adjusted, the volume level appears on the Soundbar’s front display.
Display
Displays the product’s status and current mode.
•• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.
ENG - 3
Bottom Panel of the Soundbar
POWER
POWER
POWER
DIGITAL AUDIO IN DIGITAL AUDIO IN
(OPTICAL)
(OPTICAL)
SERVICE
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
ID SET
(WOOFER/REAR)
ID SET
(WOOFER/REAR)
ID SET
(WOOFER/REAR)
NETWORK
NETWORK
NETWORK
HDMI IN 1
HDMI IN 1
HDMI IN 1
HDMI IN 2
HDMI IN 2
HDMI IN 2
HDMI OUT
(TV-ARC)
HDMI OUT
(TV-ARC)
HDMI OUT
(TV-ARC)
POWER
POWER
POWER
ID SET
ID SET
ID SET
(WOOFER/REAR)
(WOOFER/REAR)
(WOOFER/REAR)
SERVICE
SERVICE
SERVICE
HDMI
HDMI
INHDMI
IN
1 1 IN 1
HDMI
HDMI
INHDMI
IN
2 2 IN 2
NETWORK
NETWORK
NETWORK
DIGITAL
DIGITAL
DIGITAL
AUDIO
AUDIO
AUDIO
IN IN IN
(OPTICAL)
(OPTICAL)
(OPTICAL)
HDMI
HDMI
OUT
HDMI
OUT OUT
(TV-ARC)
(TV-ARC)
(TV-ARC)
DIGITAL AUDIO IN
(OPTICAL)
POWER
SERVICE
ID SET
(WOOFER/REAR)
HDMI IN 1
NETWORK
HDMI IN 2
HDMI OUT
(TV-ARC)
POWER
Connect the Soundbar's AC power cord.
POWER
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
ID SET
ID SET (WOOFER/REAR)
(WOOFER/REAR)
Press to connect the Soundbar to surround NETWORK
speakers and a subwoofer wirelessly.
HDMI IN 2
•• Press and hold the Up button on the remote for 5 seconds to complete ID SET.
NETWORK
Press to connect to a wireless network (Wi-Fi) via the SmartThings app.
SERVICE
Connect a USB storage device to upgrade the product's software.
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
HDMI IN 1 / HDMI IN 2
Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device.
HDMI OUT
(TV-ARC)
HDMI OUT (TV-ARC)
Connect to the HDMI (ARC) jack on a TV.
•• When disconnecting the power cord from a wall outlet, pull the plug. Do not pull the cable.
•• Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
ENG - 4
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2, 3) to connect the Subwoofer, Surround Speaker, and Soundbar to an
electrical outlet in the following order:
1 Connect the power cord to the Subwoofer.
2 Connect the power cord to the Left and Right Surround Speakers.
3 Connect the power cord to the Soundbar.
See the illustrations below.
•• For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
POWER
POWER
2 Power Cord
1 Power Cord
POWER
Bottoms of the Left
and Right Surround
Connecting
Electrical Power
Rear of Subwoofer
Connecting
Electrical Power
Speakers
POWER
POWER
3 Power Cord
DIGITAL AUDIO IN
(OPTICAL)
SERVICE
POWER
ID SET
(WOOFER/REAR)
HDMI IN 1
NETWORK
HDMI IN 2
HDMI OUT
(TV-ARC)
Bottom of the Soundbar
Main Unit
Connecting Electrical Power
POWER
ENG -ID5 SET
(WOOFER/REAR)
NETWORK
SERVICE
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN 1
HDMI IN 2
Connecting the Soundbar to the Subwoofer and Surround Speakers
When the Subwoofer is connected, you can enjoy rich bass sound.
Recommended Speaker Layout
CAUTION
•• Wireless receiving antennas are built
Soundbar
Subwoofer
into the wireless subwoofer and
surround speakers. Keep the units
0°
away from water and moisture.
•• For optimal listening performance,
135°
make sure that the areas around the
135°
150°
wireless subwoofer and surround
speakers locations are clear of any
150°
obstructions.
Surround Speaker L
Surround Speaker R
Automatic connection between the Subwoofer or Surround Speakers and the Soundbar
The subwoofer and/or Surround speakers will connect to the Soundbar automatically if they are
plugged in to electrical outlets.
•• When auto pairing is complete, the blue indicators at the rear of the Subwoofer or Surround
Speaker turn on.
LED Indicator Lights on the Rear of Subwoofer and Surround Speakers
LED
Status
On
Description
Successfully connected
(normal operation)
Resolution
Check if the power cable attached to the
Blue
main Soundbar unit is connected properly
Blinking
Recovering the connection
or wait about 5 minutes. If blinking persists,
try manually connecting the subwoofer.
See page 7.
Red
On
Standby (with the Soundbar
Check if the power cable attached to the
main unit turned off)
main Soundbar unit is connected properly.
Connect again. See the instructions for
Connection failed
Red and
blue
Blinking
manual connection on page 7.
See the contact information for the
Malfunction
Samsung Service Centre in this manual.
ENG - 6
Manually connecting the Subwoofer or Surround Speakers if automatic connection fails
Before performing the manual connection procedure below:
•• Check whether the power cables for the Soundbar and subwoofer or Surround Speakers are
connected properly.
•• Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer and surround speakers for at least 5 seconds.
•• The red indicator on the rear of each speaker turns off and the blue indicator blinks.
5 Sec
Rear of Subwoofer
5 Sec
x2
Blue LED Blinking Fast
POWER
Rear of the Left and Right Surround Speakers
2. Press and hold the Up button on the remote control for at least 5 seconds.
•• The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•• The Soundbar will automatically power on when ID SET is complete.
5 Sec
PAIR
“Samsung Harman Kardon” logo is on the top
ID SET
ND
SOUODE
M
ENG - 7
3. Check if the LINK LED is solid blue (connection complete).
When the connection is successfully
LINK LED - Blue is On
established, the blue indicators on the rear
of the subwoofer and surround speakers
turn on without blinking.
NOTES
•• Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
•• Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
•• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.
•• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
•• The maximum transmission distance of the main unit’s wireless signal is about 10 meters, but may
vary depending on your operating environment. If a steel-concrete or metallic wall is between the
main unit and the wireless subwoofer, the system may not operate at all because the wireless
signal cannot penetrate metal.
PRECAUTIONS
•• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water
and moisture.
•• For optimal listening performance, make sure that the area around the wireless subwoofer and
surround speakers location is clear of any obstructions.
ENG - 8
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
•• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
–– This feature is available on 2017 and later Samsung Smart TVs that support Bluetooth when
the Soundbar is connected to the TV using an optical cable.
–– This function also allows you to use the TV menu to adjust the sound field and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on
the TV is changed, you will experience better sound quality. (The TV menu may use different words for
Dolby Digital and PCM depending on the TV manufacturer.)
Connecting a TV using an HDMI Cable
Connect to the HDMI IN
(ARC) port of your TV.
HDMI Cable
HDMI IN
(ARC)
Bottom of the Soundbar
HDMI OUT
(TV-ARC)
Connect to the HDMI OUT (TV-ARC)
port of the Soundbar main unit.
Top of the Soundbar
TV ARC
1. With the Soundbar and TV turned on, connect the HDMI cable as shown in the figure.
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.
•• If TV sound is inaudible, press the
(Source) button on the remote control or on the top of
the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence,
and TV sound is played.
ENG - 9
•• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the
HDMI cable is connected to the correct port.
•• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTES
•• HDMI is an interface that enables the digital transmission of video and audio data with just a single
connector.
•• If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
•• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one
whose diameter is less than 14 mm.
•• Anynet+ must be turned on.
•• This function is not available if the HDMI cable does not support ARC.
Connecting using an Optical Cable
Optical Cable
Bottom of the Soundbar
(not supplied)
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Top of the Soundbar
HDMI IN 1
HDMI IN 2
D.IN
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable (not supplied).
2. Press the
(Source) button on the top panel or on the remote control, and then select the “D.IN”
mode.
ENG - 10
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable (not supplied).
2. Press the Left button on the remote control for 5 seconds to turn Auto Power
Link on or off.
•• Auto Power Link is set to ON by default.
(To turn off this function, press the Left button on the remote for 5 seconds.)
•• Depending on the connected device, Auto Power Link may not function.
•• This function is only available in the “D.IN” mode.
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
•• Only one TV can be connected at a time.
Top of the Soundbar
PAIR
OR
ND
SOUODE
M
The initial connection
1. Press the
PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the
(Source) button on the top panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the
(Source) button on the top panel of the
Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Samsung Soundbar Q90R” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the TV to the Soundbar, select the message, and then establish a connection.
•• When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.
ENG - 11
If the device fails to connect
•• If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Q90R”) appears in the list, delete
it.
•• Then repeat steps 1 through 3.
NOTE
•• After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to
reconnect.
Disconnecting the Soundbar from the TV
Press the
(Source) button on the top panel or on the remote control and switch to any mode but “BT”.
•• Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the
p (Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
(Toggle On → Off)
What is the difference between BT READY and BT PAIRING?
•• BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the
on the remote control or press and hold the
PAIR button
(Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•• The Soundbar automatically turns off after 18 minutes in the Ready state.
•• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
–– If there is a strong electrical field around the Soundbar.
–– If several Bluetooth devices are simultaneously paired with the Soundbar.
–– If the Bluetooth device is turned off, not in place, or malfunctions.
•• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 12
Connecting via Wi-Fi
Pre-connection Checklist
1. Confirm that your Samsung Smart TV was released after 2013. This function is compatible only
with Samsung Smart TVs released after 2013.
2. Make sure your Wireless router (Wi-Fi) is ready and working.
3. Make sure that the TV is connected to the Wireless router (your Wi-Fi network).
Top of the Soundbar
Step 1 : Connecting the Soundbar to Wi-Fi
1. Press the
(Source) button on the top of the Soundbar or on the remote control to select “WIFI”
mode.
•• When using selected Samsung TVs (2016 ~ 2018 Samsung Smart TVs that support Bluetooth.)
–– If you select “WIFI” mode when the TV is turned on, the TV screen displays a pop-up
window providing instructions on how to automatically connect the Soundbar to a wireless
router (Wi-Fi). Refer to the instructions in the pop-up window of the TV.
Top of the Soundbar
WIFI
2. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
ENG - 13
3. Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
Android
iOS
SmartThings app
4. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your
Wi-Fi network.
Step 2 : Configuring Settings on the TV
•• If the TV disconnects from your wireless network after you change the input source to the
Soundbar, use the TV menu to connect the TV to the network again.
For TVs released in 2019
Home (
)  Settings (
)  Sound  Sound Output  [AV] Samsung Soundbar Q90R (Wi-Fi)
For TVs released in 2018
Home (
)  Settings (
)  Sound  Sound Output  [AV] Samsung Soundbar Q90R (Wi-Fi)
For TVs released in 2017
Home (
)  Settings (
)  Sound  Sound Output  [AV] Samsung Soundbar Q90R (Wi-Fi)
For TVs released in 2016
Home (
)  Settings (
)  Sound  Select Speaker  [AV] Samsung Soundbar Q90R (Wi-Fi)
For TVs released in 2015
Menu  Sound  Speaker List
For TVs released in 2014
Menu  Sound  Speaker Settings  Multiroom Link - Settings
NOTES
•• The TV and Soundbar must be connected to the same wireless network (Wi-Fi).
•• If your wireless router (Wi-Fi) uses a DFS channel, you will not be able to establish a Wi-Fi
connection between the TV and Soundbar. Contact your Internet service provider for details.
•• If the 5GHz Wi-Fi connection is not smooth, use the 2.4GHz bandwidth.
•• Because the menus may differ depending on the year of manufacture, refer to your TV manual.
ENG - 14
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device’s sound
through the Soundbar.
Connecting using an HDMI Cable (Capable of Dolby Atmos decoding
and playback)
•• When you use Dolby Atmos®: If the input source is Dolby Atmos®, 7.1.4 channels are outputted.
When Dolby Atmos® is active, the Soundbar’s sound effect modes controlled by the SOUND MODE
button are not available.
•• Important: This product supports Dolby Atmos® only in HDMI mode.
Top of the Soundbar
HDMI 1
OR
DIGITAL AUDIO IN
(OPTICAL)
HDMI Cable
HDMI IN 1
OR
HDMI OUT
HDMI IN 2
External Device
HDMI IN
(ARC)
HDMI 2
HDMI Cable
HDMI OUT
(TV-ARC)
Bottom of the Soundbar
1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the bottom of the Soundbar to the
HDMI OUT jack on your digital device.
2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the bottom of the Soundbar to the
HDMI IN jack on your TV.
3. Press the
(Source) button on the top panel or on the remote control, and then select
“HDMI 1” or “HDMI 2”.
4. “HDMI 1” or “HDMI 2” mode is displayed on the Soundbar display panel and sound plays.
ENG - 15
NOTE
•• When Dolby Atmos® is activated, “DOLBY ATMOS” appears in the front display.
Configuring Dolby Atmos® on your BD player or other device.
•• Open the audio output options on the settings menu of your BD player or other device and make
sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to
Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
•• If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.
•• Make sure that the content supports Dolby Atmos®.
Connecting using an HDMI Cable
Top of the Soundbar
HDMI 1
OR
DIGITAL AUDIO IN
(OPTICAL)
HDMI Cable
HDMI IN 1
OR
HDMI OUT
HDMI IN 2
External Device
HDMI IN
(ARC)
HDMI 2
HDMI Cable
HDMI OUT
(TV-ARC)
Bottom of the Soundbar
1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the bottom of the Soundbar to the
HDMI OUT jack on your digital device.
2. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the bottom of the Soundbar to the
HDMI IN jack on your TV.
3. Press the
(Source) button on the top panel or on the remote control, and then select
“HDMI 1” or “HDMI 2”.
4. “HDMI 1” or “HDMI 2” mode is displayed on the Soundbar display panel and sound plays.
ENG - 16
Connecting using an Optical Cable
Top of the Soundbar
BD / DVD player / Set-top box /
Game console
D.IN
OPTICAL OUT
DIGITAL AUDIO IN
(OPTICAL)
Optical Cable
(not supplied)
Bottom of the Soundbar
1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source
Device using a digital optical cable (not supplied).
2. Select “D.IN” mode by pressing the
(Source) button on the top panel or on the remote control.
ENG - 17
06 CONNECTING A MOBILE DEVICE
Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
•• You cannot connect more than one Bluetooth device at a time.
Top of the Soundbar
PAIR
OR
Bluetooth device
ND
SOUODE
M
The initial connection
1. Press the
PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the
(Source) button on the top panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the
(Source) button on the top panel of the
Soundbar for more than 5 seconds to display “BT PAIRING”.
2. On your device, select “[AV] Samsung Soundbar Q90R” from the list that appears.
•• When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT”
appears in the front display.
3. Play music files from the device connected via Bluetooth through the Soundbar.
If the device fails to connect
•• If a previously connected Soundbar (e.g. “[AV] Samsung Soundbar Q90R”) appears in the list, delete
it.
•• Then repeat steps 1 and 2.
NOTE
•• After you have connected the Soundbar to your mobile device the first time, use the “BT READY”
mode to reconnect.
ENG - 18
What is the difference between BT READY and BT PAIRING?
•• BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the
on the remote control or press and hold the
PAIR button
(Source) button on the top of the Soundbar for
more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•• The Soundbar automatically turns off after 18 minutes in the Ready state.
•• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
–– If there is a strong electrical field around the Soundbar.
–– If several Bluetooth devices are simultaneously paired with the Soundbar.
–– If the Bluetooth device is turned off, not in place, or malfunctions.
•• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
•• The Soundbar supports SBC data (44.1kHz, 48kHz).
•• Connect only to a Bluetooth device that supports the A2DP (AV) function.
•• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
•• Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar
Q90R” from the device’s scanned devices list will automatically change the Soundbar to “BT” mode.
–– Available only if the Soundbar is listed among the Bluetooth device’s paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
•• The Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying “BT READY”.
•• The Soundbar cannot be paired to another Bluetooth device if already in Bluetooth mode and
paired to a Bluetooth device.
ENG - 19
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s
user manual.
•• The Soundbar will be disconnected.
•• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.
Disconnecting the Soundbar from the Bluetooth device
Press the
(Source) button on the top panel or on the remote control, and then change to any mode
except “BT”.
•• Disconnecting takes time because the Bluetooth device must receive a response from the
Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
•• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.
NOTES
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•• The Soundbar automatically turns off after 18 minutes in the Ready state.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each
other using a short wireless connection.
•• A Bluetooth device may cause noise or malfunction, depending on usage, if:
–– A part of your body is in contact with the receiving/transmitting system of the Bluetooth
device or the Soundbar.
–– It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
–– It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
•• Pair the Soundbar with the Bluetooth device while they are close together.
•• The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
•• In poor reception areas, the Bluetooth connection may not work properly.
•• The Bluetooth connection only works when it is close to the unit. The connection will be
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
•• This wireless device may cause electric interference during its operation.
ENG - 20
Connecting via Wi-Fi (Wireless Network)
•• Connect a single Soundbar to Wi-Fi to access a variety of music streaming services and Internet
radio. Connect multiple Soundbars to Wi-Fi to use grouped playback or the stereo sound mode.
•• To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is
required.
Top of the Soundbar
Mobile device
The initial connection
1. Press the
(Source) button on the top of the Soundbar or on the remote control to select “WIFI”
mode.
Top of the Soundbar
WIFI
2. Install and launch the SmartThings app on your mobile device (e.g. smartphone or tablet).
Android
iOS
ENG - 21
SmartThings app
3. Launch the app, and then follow the instructions on the screen to register (add) your Soundbar in
the app.
•• The automatic pop-up (the third illustration below) may not be available on some mobile
devices.
If this is the case, select and complete “Add device” from the app menu . Your Soundbar is now
added to the app.
Launch App
Auto pop-up
ENG - 22
Add speakers
07 CONNECTING AN AMAZON PRODUCT
•• This feature may not be available in some countries.
•• This service is provided by Amazon and can be terminated at any time. Samsung does not assume
responsibility for service availability.
•• Amazon Alexa app screen is subject to change without prior notice.
Connect and use with an Amazon product (Amazon Echo)
Use an Amazon Echo product to control your Soundbar and enjoy music services provided by Amazon Echo.
NOTE
•• Confirm that the Soundbar is connected to Wi-Fi. (Refer to “Connecting via Wi-Fi (Wireless
Network)”)
1. In the SmartThings app, change your Soundbar’s name to one that can be recognized by your
Amazon device.
(Example: Samsung, Soundbar, Living Room, Family Room, Bedroom, Office, etc.)
CAUTION
•• Amazon devices may not recognize names that contain elements such as special characters.
Select Edit
Select speakers
ENG - 23
Change name
Save
2. In the Alexa app, search “Samsung Wireless Audio” in Skills, and then select “ENABLE”.
•• Skip this step if you have Skills set up already.
Amazon Alexa app
Select Skills
Search
ENG - 24
Enable
Use voice commands to control the Soundbar
•• The Amazon Echo service you can use with your Soundbar is limited to music. Other services
provided by Amazon Echo, such as news and weather, can only be accessed through your
Amazon Echo product.
Trigger + Command + Speaker name
Use the Speaker name you changed in the SmartThings app. (Refer to “Connect and use
with an Amazon product (Amazon Echo)”)
Action
Voice Command
To search an audio device added to the
SmartThings account connected to the
"Alexa Discover devices"
Amazon Alexa account
* To use voice commands for the Soundbar named “Living room”
Action
Voice Command
To set the volume level to 5
"Alexa Set the volume to 5 on Living room"
To increase the volume level
"Alexa Volume up on Living room"
To mute the sound
"Alexa Mute on Living room"
To listen to a radio station named KISS FM
"Alexa Play Kiss FM on Living room"
To play the next song
"Alexa Next song on Living room"
To stop the audio
"Alexa Stop on Living room"
To turn the audio on
"Alexa Turn on Living room"
To turn the audio off
"Alexa Turn off Living room"
To change the input source
"Alexa Switch to Bluetooth on Living room"
ENG - 25
08 USING THE REMOTE CONTROL
How to Use the Remote Control
Turns the Soundbar on and off.
Power
PAIR
Press to select a source connected to the
Soundbar.
Source
Mute
VOL
WOOFER
SOUND
MODE
PAIR
SOUND
MODE
You can select the desired sound mode by
choosing STANDARD, SURROUND, GAME PRO,
or ADAPTIVE SOUND.
SOUND MODE Select the “STANDARD” mode if you want to
enjoy the original sound.
•• GAME PRO mode
PAIR
PAIR yourself in the scene with a
Immerse
dedicated
VOL
WOOFER setting that optimizes sounds
SOUND
specifically for gaming.
WOOFER
SOUND
MODEVOL
MODE
•• ADAPTIVE SOUND mode
Automatically analyzes content and gives
you optimized sound and automatically
enhances voice clarity on low volumes.
SOUND
MODE
Press the
(Mute) button to mute the sound.
Press it again
PAIR to unmute the sound.
SOUNDBAR
PAIR
VOL
WOOFER
VOL
Bluetooth
SOUND
MODE
VOL
PAIR
WOOFER
ENG - 26
Press the PAIR button. “BT PAIRING” appears
in the Soundbar’s display.
You can connect the Soundbar to a new
WOOFER
Bluetooth device in this mode by selecting the
Soundbar from the Bluetooth device's search
list.
Press the p button to pause a music file temporarily.
When you press the button again, the music file plays.
Play / Pause
(BT/Wi-Fi)
PAIR
Press the indicated areas to select Up/Down/Left/Right.
SOUND
MODE
Up/Down/
PAIR
Left/Right
SOUND
MODE
VOL
VOL
WOOFER
WOOFER
Press Up/Down/Left/Right on the button to select or set functions.
•• Music Skip
Press the Right button to select the next music file. Press the Left button to select the
previous music file.
•• Anynet+ / Auto Power Link
You can turn Anynet+ and Auto Power Link on or off.
Anynet+ and Auto Power Link are turned on and turned off by the Right and Left
buttons respectively.
–– Anynet+ : If the Soundbar is connected to a Samsung TV through an HDMI cable,
you can control your Soundbar with a Samsung TV remote control.
Press and hold the Right button for 5 seconds to toggle Anynet+ ON and OFF.
–– Auto Power Link : If the Soundbar is connected to your TV through a digital optical
cable, the Soundbar can automatically turn on when you turn on your TV. Press
and hold the Left button for 5 seconds to toggle Auto Power Link ON and OFF.
–– Anynet+ / Auto Power Link are set to ON by default.
•• ID SET
Press and hold the Up button for 5 seconds to complete ID SET.
ENG - 27
You can select TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP LEVEL,
REAR LEVEL, REAR TOP LEVEL, and VIRTUAL ON/OFF.
–– To control the volume of the treble or bass sound, select TREBLE or BASS in Sound
Sound Control
Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
–– Press and hold the
(Sound Control) button for about 5 seconds to adjust the sound
for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are
selectable using the Left/Right buttons and each can be adjusted to a setting
between -6 to +6 using the Up/Down buttons.
–– To control the volume of the each speaker select CENTER LEVEL, SIDE LEVEL or
FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6~+6 by
using the Up/Down buttons.
–– If the video on the TV and audio from the Soundbar are not synchronised, select SYNC
in Sound Control, and then set the audio delay between 0~300 milliseconds by using
the Up/Down buttons.
–– If Surround Speakers are connected, select REAR LEVEL or REAR TOP LEVEL, and
then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
PAIR
PAIR
The VIRTUAL Speaker function can be turned ON/OFF by using the Up/Down
buttons.
–
–
SYNC is only supported for some functions.
SOUND
SOUND
MODE
MODE
•• Initialise
With the Soundbar turned off, press and hold the
(Sound Control) button for more
than 5 seconds until the speaker turns on. “INIT” appears on the display and the
Soundbar is initialised.
PAIR
SO
M UN
OD D
E
R
WOOFER
FE
W
OO
D
BA
R
BA
R
N
D
N
U
SO
SO
U
VO
L
D
N
U
SO
O
U
VO
L
N
D
BA
R
BA
R
MODE
VO
L
W
OO
OO
FE
FE
R
R
VOLSOUND
R
WOOFER
FE
WOOFER
SO
M UN
OD D
E
SO
M UN
OD D
E
VOL
W
OO
Push the button up or down to adjust the volume of the subwoofer to -12 or between -6 to
+6. To set the subwoofer volume level to 0, press the button.
W
OO
FE
BA
R
D
N
U
SO
VO
L
N
D
U
SO
SO
U
N
VO
L
D
BA
R
BA
R
W
OO
W
OO
F
FE
ER
R
SO
M UN
OD D
E
SO
M UN
OD D
E
SO
M UN
OD D
E
R
WOOFER
VO
L
VOL
VOL
SO
M UN
OD D
E
Push the button up or down to adjust the volume.
•• Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
ENG - 28
Adjusting the Soundbar volume
with a TV remote control
4. If you want to return the Soundbar to the
If you have a Samsung TV, you can adjust
the Soundbar’s volume using the IR remote
control that came with your Samsung TV.
button for 5 seconds repeatedly until
First use the TV menu to set the TV audio on your
default mode (control by a Samsung TV
remote), push up and hold the WOOFER
“SAMSUNG-TV REMOTE” appears in the
display.
(Default mode)
Samsung TV to external speakers, then use your
5 Sec
SO
M UN
OD D
E
Samsung remote to control the Soundbar’s
FE
W
OO
BA
R
D
N
U
SO
VO
L
manual. The default mode for this function is
SAMSUNG-TV REMOTE
R
volume. For more information, see the TV’s user
control by a Samsung TV remote. If your TV is not
a Samsung TV, follow the directions below to
change the settings of this function.
1. Turn Off the Soundbar.
BYE
–– Each time you push the WOOFER button
up and hold it for 5 seconds, the mode
switches in the following order:
“SAMSUNG-TV REMOTE” (Default mode)
→ “OFF‑TV REMOTE” → “ALL‑TV REMOTE”.
–– This function may not be available,
depending on the remote control.
–– Manufacturers supporting this function:
VIZIO, LG, Sony, Sharp, PHILIPS,
2. If you do not want to use this function, push
up and hold the WOOFER button for
5 seconds repeatedly until “OFF-TV
REMOTE” appears in the display.
OFF-TV REMOTE
N
D
SO
U
VO
L
BA
R
W
OO
FE
R
SO
M UN
OD D
E
5 Sec
3. If you want to control the Soundbar with
your TV’s remote, push up and hold the
WOOFER button for 5 seconds repeatedly
until “ALL-TV REMOTE” appears in the
display. Then, use your TV’s menu to select
external speakers.
ALL-TV REMOTE
D
U
N
SO
VO
L
BA
R
W
OO
FE
R
SO
M UN
OD D
E
5 Sec
ENG - 29
PANASONIC, TOSHIBA, GRUNDIG,
Hisense, RCA
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button
Function
WOOFER
TV remote control On/Off (Standby)
page 29
Left
Auto Power Link ON/OFF
page 27
Right
Anynet+ ON/OFF
page 27
Up
ID SET
page 27
7 Band EQ
page 28
Initialise (Standby)
page 28
(Sound Control)
Output specifications for the different sound effect modes
Effect
STANDARD
SURROUND
GAME PRO
ADAPTIVE SOUND
Input
Output
With Subwoofer & Surround Speaker
2.0 ch
2.1 ch
5.1 ch
5.1 ch / 7.1 ch (DTS)
7.1 ch
7.1 ch
7.1.4 ch
7.1.4 ch
2.0 ch
7.1.4 ch
5.1 ch
7.1.4 ch
7.1 ch
7.1.4 ch
7.1.4 ch
7.1.4 ch
2.0 ch
2.1 ch
5.1 ch
5.1 ch / 7.1 ch (DTS)
7.1 ch
7.1 ch
7.1.4 ch
7.1.4 ch
2.0 ch
2.1 ch
5.1 ch
5.1 ch / 7.1 ch (DTS)
7.1 ch
7.1 ch
7.1.4 ch
7.1.4 ch
•• If the input source is Dolby Atmos®, 7.1.4 channels are outputted. The sound effect modes
controlled by the SOUND MODE button and listed above are not available.
ENG - 30
09 INSTALLING THE
WALL MOUNT
Wallmount Components
Wall Mount Guide
Installation Precautions
x2
x2
•• Install on a vertical wall only.
(M4 x L10)
•• Do not install in a place with high
Holder-Screw
temperature or humidity.
•• Verify whether the wall is strong enough to
Screw
x2
support the product’s weight. If not, reinforce
the wall or choose another installation point.
•• Purchase and use the fixing screws or
Bracket-Wall Mount
anchors appropriate for the kind of wall you
have (plaster board, iron board, wood, etc.). If
possible, fix the support screws into wall
1. Place the Wall Mount Guide against the wall
studs.
•• Purchase wall mounting screws according to
the type and thickness of the wall you want to
mount the Soundbar on.
surface.
•• The Wall Mount Guide must be level.
•• If your TV is mounted on the wall, install
the Soundbar at least 5 cm below the TV.
–– Diameter: M5
–– Length: 35 mm or longer recommended.
•• Connect cables from the unit to external
devices before you install the Soundbar on
the wall.
•• Make sure the unit is turned off and
5 cm or more
unplugged before you install it. Otherwise, it
may cause an electric shock.
ENG - 31
2. Align the Wall Mount Guide’s Centre Line
5. Push a screw (not supplied) through each
with the centre of your TV (if you are
Holder-Screw, and then screw each screw
mounting the Soundbar below your TV), and
firmly into a support screw hole.
then fix the Wall Mount Guide to the wall
using tape.
•• If you are not mounting below a TV, place
the Centre Line in the centre of the
installation area.
6. Install the 2 Bracket-Wall Mounts in the
correct orientation on the bottom of the
Soundbar using 2 Screws.
Centre Line
3. Push a pen tip or sharpened pencil tip
through the centre of the A-TYPE images on
each end of the Guide to mark the holes for
the supporting screws, and then remove the
Wall Mount Guide.
•• When assembling, make sure the hanger
part of the Bracket-Wall Mounts are
located behind the rear of the Soundbar.
4. Using an appropriately sized drill bit, drill a
Rear of Soundbar
hole in the wall at each marking.
•• If the markings do not correspond to the
positions of studs, make sure you insert
appropriate anchors or mollies into the
holes before you insert the support
screws. If you use anchors or mollies,
make sure the holes you drill are large
enough for the anchors or mollies you
Right end of Soundbar
use.
ENG - 32
7. Install the Soundbar with the attached
Bracket-Wall Mounts by hanging the
Bracket-Wall Mounts on the Holder-Screws
on the wall.
Installing the Surround
Speakers on a Wall (Sold
Separately)
You can purchase wall mounts separately to
install the surround speakers on a wall.
Notes for Wall Mounting the Surround
Speakers
•• Surround Speaker wall mounts must be able
to support more than 2.0 kg.
8. Slide the Soundbar down as shown below so
that the Bracket-Wall Mounts rest securely
•• Hole size : 1/4 - 20 UNC threaded insert
•• Since wall-mount installation is optional, you
must purchase the corresponding accessories
on the Holder-Screws.
separately.
•• Insert the Holder-Screws into the wide
•• Please have a qualified installer install the
(bottom) part of the Bracket-Wall
Mounts, and then slide the Bracket-Wall
Mounts down so that the Bracket-Wall
Mounts rest securely on the
Holder-Screws.
surround speaker Wall Mount Brackets.
•• Ask a professional installation company to
mount your product on the wall.
•• Check the strength of the wall before you
install the Wall Mount Brackets. If the
strength is insufficient, make sure to reinforce
the wall before installing the Wall Mount
Brackets and the speakers on the wall.
•• For more information, please refer to the Wall
Mount’s manual.
•• Samsung Electronics is not liable for any
damage to the product due to the product
being installed inappropriately.
•• Take care not to install the speakers sideways
or upside down.
ENG - 33
10 INSTALLING THE
SOUNDBAR
ABOVE A TV
STAND
11 SOFTWARE
UPDATE
When the Soundbar is connected to the Internet,
software updates automatically occur even when
the Soundbar is turned off.
•• To use the Auto Update function, the
Soundbar must be connected to the Internet.
Component
The Wi-Fi connection to the Soundbar will be
terminated if the Soundbar’s power cord is
disconnected or the power is cut off. If the
x4
power is cut off, when the power comes back
on or you reconnect the power cord, turn on
Rubber-Foot
the Soundbar, and then reconnect it to the
Internet.
You can install the Soundbar above TV stands
that are less than 7.6 cm in height. To install,
attach the Rubber-Feet to the bottom of the
Soundbar before placing it in position above the
TV stand. Make sure you attach the Rubber-Feet
so that they are beyond the outside edges of the
TV stand. Refer to the figure below.
Rubber-Foot
ENG - 34
12 TROUBLESHOOTING
Before seeking assistance, check the following.
The red LED on the subwoofer blinks and
the subwoofer is not producing sound.
The unit will not turn on.
Is the power cord plugged into the outlet?
This issue can occur if the subwoofer is not
;; Connect the power plug to the outlet.
connected to the Soundbar main unit.
A function does not work when the button
is pressed.
;; Try to connect your subwoofer again.
Is there static electricity in the air?
The subwoofer drones and vibrates
noticeably.
(See page 6.)
;; Disconnect the power plug and connect it
again.
Try to adjust the vibration of your subwoofer.
;; Push the WOOFER button on your remote
Sound dropouts occur in BT mode.
control up or down to adjust the subwoofer
;; See the Bluetooth connection sections on
volume. (to -12, or between -6 ~ +6).
pages 11 and 18.
Cannot connect to the TV.
Sound is not produced.
If connected via a wired network
;; Check if the cable is connected correctly.
Is the Mute function on?
;; Press the
–– Check the port name to make sure
(Mute) button to cancel the
that the cable is connected to the
mute function.
correct port. For instructions, see the
Is the volume set to minimum?
page explaining each connection
;; Adjust the Volume.
method.
The remote control does not work.
;; Press the
Are the batteries drained?
control to check if the mode is correct.
;; Replace with new batteries.
Is the distance between the remote control and
Soundbar main unit too far?
(Source) button on the top
panel of the Soundbar or on the remote
If connected via a wireless network
;; Connected via Bluetooth
1. Switch the Soundbar to “BT PAIRING”
;; Move the remote control closer to the
mode, and then use the TV to search
Soundbar main unit.
again. (See page 11 for details.)
ENG - 35
13 LICENCE
;; Connected via Wi-Fi
1. Check if the TV is a compatible model.
•• Only Samsung Smart TVs released
after 2013 are supported.
2. Check if the TV is connected to Wi-Fi.
•• If the TV is not connected to Wi-Fi, use
the network menu on the TV to
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Atmos, Dolby Audio,
establish a connection. (See the TV
Dolby Digital Plus, Pro Logic, and the double-D
user manual.)
symbol are trademarks of Dolby Laboratories.
3. Check if the Soundbar is connected to
Wi-Fi.
•• When the Soundbar is connected, you
can find it in the list of speakers on
For DTS patents, see http://patents.dts.com.
your mobile device when you run the
Manufactured under license from DTS
SmartThings app. See page 21 for
details.
4. Check for a DFS channel.
•• If your wireless router (Wi-Fi) is using a
DFS channel, you cannot establish a
Wi-Fi connection between the TV and
Soundbar. Contact your Internet
service provider for details.
Licensing Limited. DTS, the Symbol, & DTS and
the Symbol together, DTS:X, and the DTS:X logo
are registered trademarks and/or trademarks
of DTS, Inc. in the United States and/or other
countries. © DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
countries.
•• The Spotify Software is subject to third
party licences found here :
www.spotify.com/connect/third-partylicenses.
•• For more information about Spotify
Connect, please visit
www.spotify.com/connect
ENG - 36
14 OPEN SOURCE
LICENCE NOTICE
For further information on Open Sources used in
this product, please visit the website:
http://opensource.samsung.com
15 IMPORTANT
NOTES ABOUT
SERVICE
Figures and illustrations in this User Manual are
provided for reference only and may differ from
actual product appearance.
ENG - 37
16 SPECIFICATIONS AND GUIDE
Specifications
Model Name
HW-Q90R
Weight
8.8 kg
Dimensions (W x H x D)
1226.0 x 83.0 x 136.0 mm
Operating Temperature Range
+5°C to +35°C
Operating Humidity Range
10 % ~ 75 %
AMPLIFIER
Rated Output power
Supported play formats
18W x 10 + 10W x 3, 4ohm
LPCM 8ch, Dolby Digital,
Dolby Atmos (True HD / Digital Plus), DTS:X
Subwoofer Name
PS-WR95B
Weight
9.8 kg
Dimensions (W x H x D)
205.0 x 403.0 x 403.0 mm
AMPLIFIER
Rated Output power
160W
Surround Speaker Name
PS-SQ90-1, PS-SQ90-2
Weight
2.1 kg
Dimensions (W x H x D)
120.0 x 210.0 x 141.0 mm
AMPLIFIER
Rated Output power
35W x 4
NOTES
•• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
•• Weight and dimensions are approximate.
•• For India Only
“This product is RoHS compliant”
Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi.
Wi-Fi
Port deactivation method
Press the ID SET button on the bottom panel of the
Soundbar for 30 seconds to turn Wi-Fi On / Off.
Bluetooth
Port deactivation method
Press the NETWORK button on the bottom panel of the
Soundbar for 30 seconds to turn Bluetooth On / Off.
ENG - 38
© 2019 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care Centre.
Area
Contact Centre 
Web Site
` Asia Pacific
CHINA
400-810-5858
www.samsung.com/cn/support
TAIWAN
0800-329-999
www.samsung.com/tw/support
HONG KONG
3698 4698
MACAU
0800 333
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support (English)
SINGAPORE
1800 7267864 | 1800-SAMSUNG
www.samsung.com/sg/support
AUSTRALIA
1300 362 603
www.samsung.com/au/support
NEW ZEALAND
0800 726 786
www.samsung.com/nz/support
VIETNAM
1800 588 889
www.samsung.com/vn/support
THAILAND
0-2689-3232 (OTH products)
1800-29-3232 (Toll free)
www.samsung.com/th/support
MYANMAR
+95-1-2399-888
www.samsung.com/mm/support
CAMBODIA
+855-23-993232
1800-20-3232 (Toll free)
www.samsung.com/th/support
LAOS
+856-214-17333
MALAYSIA
1800-88-9999
+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
INDONESIA
021-5699-7777
0800-112-8888 (Toll Free)
www.samsung.com/id/support
PHILIPPINES
1-800-10-726-7864 [ PLDT Toll Free ]
1-800-8-726-7864 [ Globe Landline and Mobile ]
02-422-2111 [ Standard Landline ]
www.samsung.com/ph/support
INDIA
1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)
NEPAL
16600172667 (Toll Free for NTC Only)
9801572667
BANGLADESH
09612300300
08000300300 (Toll free)
SRI LANKA
+9411SAMSUNG (+94117267864)
+94117540540
+94115900000
www.samsung.com/in/support
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