Samsung | HW-R550 | User manual | Samsung Samsung HW-R550 2.1ch Soundbar with wireless subwoofer User manual

Samsung Samsung HW-R550 2.1ch Soundbar with wireless subwoofer User manual
FULL MANUAL
HW-R550
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SAFETY INFORMATION
SAFETY WARNINGS
WARNING
•• To reduce the risk of fire or electric shock, do
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
not expose this appliance to rain or moisture.
NOT REMOVE THE COVER (OR BACK).
CAUTION
NO USER-SERVICEABLE PARTS ARE INSIDE.
REFER SERVICING TO QUALIFIED SERVICE
PERSONNEL.
Refer to the table below for an explanation of
symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that high voltage
is present inside. It is dangerous to
make any kind of contact with any
internal part of this product.
This symbol indicates that this product
has included important literature
concerning operation and maintenance.
Class II product : This symbol indicates
that it does not require a safety
connection to electrical earth (ground).
If this symbol is not present on a
product with a power cord, the product
MUST have a reliable connection to
protective earth (ground).
•• TO PREVENT ELECTRIC SHOCK, MATCH WIDE
BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
•• This apparatus shall always be connected to a
AC outlet with a protective grounding
connection.
•• To disconnect the apparatus from the mains,
the plug must be pulled out from the mains
socket, therefore the mains plug shall be
readily operable.
•• Do not expose this apparatus to dripping or
splashing. Do not put objects filled with
liquids, such as vases on the apparatus.
•• To turn this apparatus off completely, you
must pull the power plug out of the wall
socket. Consequently, the power plug must
be easily and readily accessible at all times.
Wiring the Main Power Supply
Plug (UK Only)
IMPORTANT NOTICE
The mains lead on this equipment is supplied with
a moulded plug incorporating a fuse. The value of
the fuse is indicated on the pin face of the plug
AC voltage : This symbol indicates that
and if it requires replacing, a fuse approved to
the rated voltage marked with the
BS1362 of the same rating must be used.
symbol is AC voltage.
Never use the plug with the fuse cover removed.
DC voltage : This symbol indicates that
If the cover is detachable and a replacement is
the rated voltage marked with the
required, it must be of the same colour as the fuse
symbol is DC voltage.
fitted in the plug. Replacement covers are
Caution, Consult instructions for use :
available from your dealer. If the fitted plug is not
This symbol instructs the user to
suitable for the power points in your house or the
consult the user manual for further
cable is not long enough to reach a power point,
safety related information.
you should obtain a suitable safety approved
extension lead or consult your dealer for assistance.
ENG - ii
However, if there is no alternative to cutting off the
2. During thunderstorms, disconnect the AC
plug, remove the fuse and then safely dispose of
plug from the wall outlet. Voltage peaks due
the plug. Do not connect the plug to a mains
to lightning could damage the unit.
socket as there is a risk of shock hazard from the
3. Do not expose the unit to direct sunlight or
bared flexible cord. Never attempt to insert bare
other heat sources. This could lead to
wires directly into a mains socket. A plug and fuse
overheating and cause the unit to
must be used at all times.
malfunction.
4. Protect the product from moisture (i.e.
IMPORTANT
vases), and excess heat (e.g. a fireplace) or
The wires in the mains lead are coloured in
equipment creating strong magnetic or
accordance with the following code:– BLUE =
electric fields. Unplug the power cable from
NEUTRAL BROWN = LIVE As these colours may not
the AC wall socket if the unit malfunctions.
correspond to the coloured markings identifying
Your product is not intended for industrial
the terminals in your plug, proceed as follows:– The
use. It is for personal use only. Condensation
wire coloured BLUE must be connected to the
may occur if your product has been stored in
terminal marked with the letter N or coloured
cold temperatures. If transporting the unit
BLUE or BLACK. The wire coloured BROWN must
during the winter, wait approximately
be connected to the terminal marked with the
2 hours until the unit has reached room
letter L or coloured BROWN or RED.
WARNING : DO NOT CONNECT EITHER WIRE TO
THE EARTH TERMINAL WHICH IS MARKED WITH
THE LETTER E OR BY THE EARTH SYMBOL
temperature before using.
5. The battery used with this product contains
,
chemicals that are harmful to the
OR COLOURED GREEN OR GREEN AND YELLOW.
environment. Do not dispose of the battery
PRECAUTIONS
expose the battery to excess heat, direct
in the general household trash. Do not
sunlight, or fire. Do not short circuit,
disassemble, or overheat the battery.
1. Ensure that the AC power supply in your
Danger of explosion if the battery is replaced
house complies with the power
incorrectly. Replace only with the same or
requirements listed on the identification
equivalent type.
sticker located on the bottom of your
product. Install your product horizontally, on
a suitable base (furniture), with enough
space around it for ventilation (7~10 cm).
Make sure the ventilation slots are not
covered. Do not place the unit on amplifiers
or other equipment which may become hot.
This unit is designed for continuous use. To
fully turn off the unit, disconnect the AC plug
from the wall outlet. Unplug the unit if you
intend to leave it unused for a long period of
time.
ENG - iii
ABOUT THIS MANUAL
The user manual has two parts: this simple paper USER MANUAL and a detailed FULL MANUAL you can
download.
USER MANUAL
See this manual for safety instructions, product installation,
components, connections, and product specifications.
FULL MANUAL
You can access the FULL MANUAL on Samsung’s on-line
customer support centre by scanning the QR code on the left.
To see the manual on your PC or mobile device, download the
manual in document format from Samsung’s website.
(http://www.samsung.com/support)
Design and specifications are subject to change without prior notice.
CONTENTS
01
Checking the Components
Inserting Batteries before using the Remote Control (AA batteries X 2)
02
03
04
2
--------------------------
Product Overview
2
3
Front Panel / Right Side Panel of the Soundbar
--------------------------
3
Bottom Panel of the Soundbar
--------------------------
4
Connecting the Soundbar
5
Connecting Electrical Power
--------------------------
5
Connecting the Soundbar to the Subwoofer
–– Automatic connection between the Subwoofer and the Soundbar
–– Manually connecting the Subwoofer if automatic connection fails
----------------------------------------------------------------------------
6
6
7
Connecting an SWA-8500S (Sold Separately) to your Soundbar
--------------------------
8
Connecting to your TV
10
Method 1. Connecting with a Cable
–– Connecting a TV using an HDMI Cable
–– Connecting using an Optical Cable
ENG - iv
-------------------------- 10
-------------------------- 10
-------------------------- 11
Method 2. Connecting Wirelessly
–– Connecting a TV via Bluetooth
05
-------------------------- 12
-------------------------- 12
Connecting an External Device
14
Connecting using an HDMI Cable
-------------------------- 14
Connecting using an Optical or Analogue Audio (AUX) Cable
-------------------------- 15
06
Connecting a USB Storage Device
16
07
Connecting a Mobile Device
18
08
09
10
Connecting via Bluetooth
-------------------------- 18
Using the Samsung Audio Remote App
–– Installing the Samsung Audio Remote App
–– Launching the Samsung Audio Remote App
-------------------------- 21
-------------------------- 21
-------------------------- 21
Using the Remote Control
22
How to Use the Remote Control
-------------------------- 22
Adjusting the Soundbar volume with a TV remote control
-------------------------- 25
Using the Hidden Buttons (Buttons with more than one function)
-------------------------- 26
Output specifications for the different sound effect modes
-------------------------- 26
Installing the Wall Mount
27
Installation Precautions
-------------------------- 27
Wallmount Components
-------------------------- 27
Software Update
29
Updating Procedure
-------------------------- 30
If UPDATE is not displayed
-------------------------- 30
11
Troubleshooting
31
12
Licence
32
13
Open Source Licence Notice
32
14
Important Notes About Service
32
15
Specifications and Guide
33
Specifications
-------------------------- 33
ENG - v
01 CHECKING THE COMPONENTS
PAIR
SOUND
MODE
VOL
WOOFER
SOUNDBAR
Soundbar Main Unit
1
2
Power Cord
(Subwoofer)
Remote Control / Batteries
Power Cord
(AC/DC Adapter)
Wall Mount Guide
Bracket-Wall Mount L
Bracket-Wall Mount R
3
AC/DC Adapter
(Main Unit)
x2
Holder-Screw
Subwoofer
x2
Screw
•• For more information about the power supply and power consumption, refer to the label attached
to the product. (Label: Bottom of the Soundbar Main Unit)
•• The power components are labelled (1, 2, 3). For more information about power connections,
see page 5.
•• To purchase additional components or optional cables, contact a Samsung Service Centre or
Samsung Customer Care.
•• Depending on the region, the appearance of the AC plug may differ from the plug displayed above,
or it may be supplied integrated with the AC/DC adapter.
•• The appearance of the accessories may differ slightly from the illustrations above.
Inserting Batteries before using the Remote Control (AA batteries X 2)
Slide the battery cover in the direction of the arrow
until it is completely removed. Insert 2 AA batteries
(1.5V) oriented so that their polarity is correct. Slide
the battery cover back into position.
ENG - 2
02 PRODUCT OVERVIEW
Front Panel / Right Side Panel of the Soundbar
Position the product so that the
SAMSUNG logo is located on the top.
Right Side of the Soundbar
Display
Displays the product’s status and current mode.
+/- (Volume) Button
Adjusts the volume.
•• When adjusted, the volume level appears on the Soundbar’s front display.
(Source) Button
Selects the source input mode.
Input mode
Display
Optical Digital input
D.IN
ARC (HDMI OUT) input
D.IN  TV ARC (Auto conversion)
AUX input
AUX
HDMI input
HDMI
BLUETOOTH mode
BT
USB mode
USB
•• To turn on “BT PAIRING” mode, change the source to “BT” mode, and then press and hold the
(Source) button for more than 5 seconds.
(Power) Button
Turns the power on and off.
•• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.
•• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.
•• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio
Setup menu of your TV. Refer to the owner’s manual supplied with your TV.
ENG - 3
Bottom Panel of the Soundbar
DIGITAL AUDIO IN
(OPTICAL)
USB (5V 0.5A)
AUX IN
HDMI IN
HDMI IN
HDMI OUT
HDMI OUT (TV-ARC)
(TV-ARC)
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN
DC 24V
DC 24V
USB (5V 0.5A)
AUX IN
HDMI OUT
(TV-ARC)
DIGITAL AUDIO IN (OPTICAL)
Connect to the digital (optical) output of an external device.
USB (5V 0.5A)
Connect a USB device here to play music files on the USB device through the Soundbar.
AUX IN
Connect to the Analogue output of an external device.
HDMI IN
Inputs digital video and audio signals simultaneously using an HDMI cable.
Connect to the HDMI output of an external device.
HDMI OUT (TV-ARC)
Connect to the HDMI (ARC) jack on a TV.
DC 24V (Power Supply In)
Connect the AC/DC power adapter.
•• When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug.
Do not pull the cable.
•• Do not connect this unit or other components to an AC outlet until all connections between
components are complete.
ENG - 4
03 CONNECTING THE SOUNDBAR
Connecting Electrical Power
Use the power components (1, 2, 3) to connect the Subwoofer and Soundbar to an electrical outlet in
the following order:
1 Connect the power cord to the Subwoofer.
2 Connect the power output cable to the power adapter, and then to the Soundbar.
3 Connect the power cord to a wall socket.
See the illustrations below.
•• For more information about the required electrical power and power consumption, refer to the
label attached to the product. (Label: Bottom of the Soundbar Main Unit)
POWER
DC 24V
1 Power Cord
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN
DC 24V
USB (5V 0.5A)
AUX IN
HDMI OUT
(TV-ARC)
3 Power Cord
Connecting
Electrical Power
Bottom of the
Rear of Subwoofer
Soundbar Main Unit
Connecting
Electrical Power
2 AC/DC Adapter
•• Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so
that it is hanging with the AC cord input facing upwards, water or other foreign substances could
enter the Adapter and cause the Adapter to malfunction.
ENG - 5
Connecting the Soundbar to the Subwoofer
When the subwoofer is connected, you can enjoy rich bass sound.
Automatic connection between the Subwoofer and the Soundbar
When you turn the power on after connecting the power cables to the Soundbar and subwoofer, the
subwoofer is automatically connected to the Soundbar.
•• When auto pairing is complete, the blue indicators at the rear of the subwoofer turn on.
LED Indicator Lights on the Rear of Subwoofer
LED
Status
On
Description
Successfully connected
(normal operation)
Resolution
Check if the power cable attached to the
Blue
main Soundbar unit is connected properly
Blinking
Recovering the connection
or wait about 5 minutes. If blinking persists,
try manually connecting the subwoofer.
See page 7.
Red
On
Standby (with the Soundbar
Check if the power cable attached to the
main unit turned off)
main Soundbar unit is connected properly.
Connect again. See the instructions for
Connection failed
Red and
blue
Blinking
manual connection on page 7.
See the contact information for the
Malfunction
Samsung Service Centre in this manual.
ENG - 6
Manually connecting the Subwoofer if automatic connection fails
Before performing the manual connection procedure below:
•• Check whether the power cables for the Soundbar and subwoofer are connected properly.
•• Make sure that the Soundbar is turned on.
1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
•• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks.
5 Sec
Rear of Subwoofer
2. Press and hold the Up button on the remote control for at least 5 seconds.
•• The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•• The Soundbar will automatically power on when ID SET is complete.
PAIR
ID SET
5 Sec
ND
SOUODE
M
3. Check if the LINK LED is solid blue (connection complete).
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
established between the Soundbar and the
Wireless Subwoofer.
Blue is On
ENG - 7
NOTES
•• Do not connect the power cord of this product or your TV to a wall outlet until all connections
between components are complete.
•• Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
•• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the
STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.
•• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar,
interference may cause some sound interruption.
•• The maximum transmission distance of the main unit’s wireless signal is about 10 meters, but may
vary depending on your operating environment. If a steel-concrete or metallic wall is between the
main unit and the wireless subwoofer, the system may not operate at all because the wireless
signal cannot penetrate metal.
PRECAUTIONS
•• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water
and moisture.
•• For optimal listening performance, make sure that the area around the wireless subwoofer and the
Wireless Receiver Module (sold separately) is clear of any obstructions.
Connecting an SWA-8500S (Sold Separately) to your Soundbar
Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit
(SWA-8500S, sold separately) to your Soundbar.
1. Connect the Wireless Receiver Module to 2 Surround Speakers.
–– The speaker cables are colour coded.
L
SURROUND-LEFT
R
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
SURROUND-RIGHT
ID SET
L
R
SURROUND-LEFT
SURROUND-RIGHT
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE
: 3Ω
POWER
ID SET
ENG - 8
2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.
•• The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not
blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for
5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer
to the SWA-8500S user manual.
STANDBY
SURROUND SPEAKERS OUT
SPEAKER
IMPEDANCE : 3Ω
L
R
5 Sec
SURROUND SPEAKERS OUT
SPEAKER IMPEDANCE : 3Ω
STANDBY
LINK
ID SET
ID SET
LINK
Blue blinking
POWER
POWER
3. Press and hold the Up button on the remote control for at least 5 seconds.
•• The ID SET message appears on the display of the Soundbar for a moment, and then it
disappears.
•• The Soundbar will automatically power on when ID SET is complete.
PAIR
ID SET
5 Sec
ND
SOUODE
M
CAUTION
•• If your Soundbar was playing music when it connects to the SWA-8500S, you may hear some
stuttering from the woofer as the connection finalises.
4. Check if the LINK LED is solid blue (connection complete)
STANDBY
STANDBY
LINK
The LINK LED indicator stops blinking and
glows a solid blue when a connection is
LINK
established between the Soundbar and the
Wireless Receiver Module.
Blue is On
5. If the SWA-8500S is not connected, repeat the procedure from Step 2.
ENG - 9
04 CONNECTING TO YOUR TV
Hear TV sound from your Soundbar through wired or wireless connections.
•• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using
the TV’s remote control.
–– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when
you connect the Soundbar to the TV using an optical cable.
–– This function also allows you to use the TV menu to adjust the sound field and various settings
as well as the volume and mute.
Method 1. Connecting with a Cable
When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on
your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on
the TV is changed, you will experience better sound quality. (The TV menu may use different words for
Dolby Digital and PCM depending on the TV manufacturer.)
Connecting a TV using an HDMI Cable
Bottom of the Soundbar
Connect to the HDMI IN
(ARC) port of your TV.
HDMI IN
(ARC)
HDMI Cable
(not supplied)
HDMI IN
HDMI OUT
(TV-ARC)
Connect to the HDMI OUT (TV-ARC)
port of the Soundbar main unit.
TV ARC
Right Side of the Soundbar
1. With the Soundbar and TV turned on, connect the HDMI cable (not supplied) as shown in the figure.
2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV
sound.
•• If TV sound is inaudible, press the
(Source) button on the remote control or on the right side
of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence,
and TV sound is played.
ENG - 10
•• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the
HDMI cable (not supplied) is connected to the correct port.
•• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.
NOTES
•• HDMI is an interface that enables the digital transmission of video and audio data with just a single
connector.
•• If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
•• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one
whose diameter is less than 14 mm.
•• Anynet+ must be turned on.
•• This function is not available if the HDMI cable does not support ARC.
Connecting using an Optical Cable
Bottom of the Soundbar
DIGITAL AUDIO IN
(OPTICAL)
OPTICAL OUT
Optical Cable
(not supplied)
USB (5V 0.5A)
AUX IN
D.IN
Right Side of the Soundbar
1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV
with a digital optical cable (not supplied).
2. Press the
(Source) button on the right side panel or remote control, and then select the “D.IN”
mode.
ENG - 11
Auto Power Link
Auto Power Link automatically turns on the Soundbar when the TV is turned on.
1. Connect the Soundbar and a TV with a digital optical cable (not supplied).
2. Press the Left button on the remote control for 5 seconds to turn Auto Power
Link on or off.
•• Auto Power Link is set to ON by default.
(To turn off this function, hold the Left button on the remote for 5 seconds.)
•• Depending on the connected device, Auto Power Link may not function.
•• This function is only available in the “D.IN” mode.
Method 2. Connecting Wirelessly
Connecting a TV via Bluetooth
When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.
•• Only one TV can be connected at a time.
PAIR
OR
ND
SOUODE
M
The initial connection
1. Press the
PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the
(Source) button on the right side panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the
(Source) button on the right side panel
of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
3. Select “[AV] Samsung Soundbar R5-Series” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device
list. To connect the TV to the Soundbar, select the message, and then establish a connection.
•• When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
4. You can now hear TV sound from the Soundbar.
ENG - 12
If the device fails to connect
•• If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar R5-Series”) appears in
the list, delete it.
•• Then repeat steps 1 through 3.
NOTE
•• After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to
reconnect.
Disconnecting the Soundbar from the TV
Press the
(Source) button on the right side panel or on the remote control and switch to any mode
but “BT”.
•• Disconnecting takes time because the TV must receive a response from the Soundbar.
(The time required may differ, depending on the TV model.)
•• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the
p (Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status.
(Toggle On → Off)
What is the difference between BT READY and BT PAIRING?
•• BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the
on the remote control or press and hold the
PAIR button
(Source) button on the right side of the Soundbar
for more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•• The Soundbar automatically turns off after 20 minutes in the Ready state.
•• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
–– If there is a strong electrical field around the Soundbar.
–– If several Bluetooth devices are simultaneously paired with the Soundbar.
–– If the Bluetooth device is turned off, not in place, or malfunctions.
•• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
ENG - 13
05 CONNECTING AN EXTERNAL DEVICE
Connect to an external device via a wired or wireless network to play the external device’s sound
through the Soundbar.
Connecting using an HDMI Cable
Bottom of the Soundbar
HDMI OUT
External Device
HDMI Cable
(not supplied)
HDMI IN
HDMI OUT
(TV-ARC)
HDMI IN
(ARC)
HDMI Cable
(not supplied)
HDMI
Right Side of the Soundbar
1. Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the
HDMI OUT jack on your digital device.
2. Connect an HDMI cable (not supplied) from the HDMI OUT (TV-ARC) jack on the back of the
product to the HDMI IN jack on your TV.
3. Press the
(Source) button on the right side panel or on the remote control, and then select
“HDMI”.
4. “HDMI” mode is displayed on the Soundbar display panel and sound plays.
ENG - 14
Connecting using an Optical or Analogue Audio (AUX) Cable
Right Side of the Soundbar
BD / DVD player / Set-top box /
Game console
OPTICAL OUT
DIGITAL AUDIO IN
(OPTICAL)
Optical Cable
(not supplied)
R - AUDIO - L
HDMI IN
USB (5V 0.5A)
AUX IN
HDMI OUT
(TV-ARC)
Audio (AUX) Cable
(not supplied)
Bottom of the Soundbar
1 Optical Cable
XX Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source
Device using a digital optical cable (not supplied).
YY Select “D.IN” mode by pressing the
(Source) button on the right side panel or on the remote
control.
2 Audio (AUX) Cable
XX Connect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device using an
audio cable.
YY Select “AUX” mode by pressing the
(Source) button on the right side panel or on the remote
control.
ENG - 15
06 CONNECTING A USB STORAGE DEVICE
You can play music files located on USB storage devices through the Soundbar.
Display
USB port
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN
DC 24V
USB (5V 0.5A)
AUX IN
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
USB
Micro USB to
USB adapter Cable
(not supplied)
1. Connect a Micro USB to USB adapter cable with a male USB 2.0 Micro USB plug (Type B) on one
end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your
Soundbar.
•• The Micro USB to USB adapter cable is sold separately. To purchase, contact a Samsung Service
Centre or Samsung Customer Care.
2. Connect your USB device to the female end of the adapter cable.
3. Press the
(Source) button on the right side panel or on the remote control, and then select
“USB”.
4. “USB” appears in the display screen.
5. Play music files from the USB storage device through the Soundbar.
•• The Soundbar automatically turns off (Auto Power Down) if no USB device has been connected
for more than 20 minutes.
ENG - 16
File Format Type Compatibility list
Extension
Codec
Sampling Rate
Bitrate
*.mp3
MPEG 1 Layer2
16kHz ~ 48kHz
80kbps~320kbps
MPEG 1 Layer3
16kHz ~ 48kHz
80kbps~320kbps
MPEG 2 Layer3
16kHz ~ 48kHz
80kbps~320kbps
MPEG 2.5 Layer3
16kHz ~ 48kHz
80kbps~320kbps
Wave_Format_MSAudio1
16kHz ~ 48kHz
56kbps~128kbps
Wave_Format_MSAudio2
16kHz ~ 48kHz
56kbps~128kbps
AAC
16kHz ~ 96kHz
48kbps~320kbps
AAC-LC
16kHz ~ 96kHz
128kbps~192kbps
5.1ch 320kbps
HE-AAC
24kHz ~ 96kHz
48kbps~64kbps
5.1ch 160kbps
*.wav
-
16kHz ~ 48kHz
up to 3000kbps
*.ogg
OGG 1.1.0
16kHz ~ 48kHz
50kbps~500kbps
*.wma
*.aac
•• If there are too many folders and files stored on the USB device, it may take the Soundbar some
time to access and play files.
ENG - 17
07 CONNECTING A MOBILE DEVICE
Connecting via Bluetooth
When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of
cabling.
•• You cannot connect more than one Bluetooth device at a time.
PAIR
OR
Bluetooth device
ND
SOUODE
M
The initial connection
1. Press the
PAIR button on the remote control to enter the “BT PAIRING” mode.
(OR) a. Press the
(Source) button on the right side panel and then select “BT”.
“BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device
connected to the Soundbar.
b. When “BT READY” appears, press and hold the
(Source) button on the right side panel
of the Soundbar for more than 5 seconds to display “BT PAIRING”.
2. On your device, select “[AV] Samsung Soundbar R5-Series” from the list that appears.
•• When the Soundbar is connected to the Bluetooth device, [Bluetooth Device Name] → “BT”
appears in the front display.
3. Play music files from the device connected via Bluetooth through the Soundbar.
If the device fails to connect
•• If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar R5-Series”) appears in
the list, delete it.
•• Then repeat steps 1 and 2.
NOTE
•• After you have connected the Soundbar to your mobile device the first time, use the “BT READY”
mode to reconnect.
ENG - 18
What is the difference between BT READY and BT PAIRING?
•• BT READY : In this mode, you can search for previously connected TVs or connect a previously
connected mobile device to the Soundbar.
•• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the
on the remote control or press and hold the
PAIR button
(Source) button on the right side of the Soundbar
for more than 5 seconds while the Soundbar is in “BT” mode.)
NOTES
•• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•• The Soundbar automatically turns off after 20 minutes in the Ready state.
•• The Soundbar may not perform Bluetooth search or connection correctly under the following
circumstances:
–– If there is a strong electrical field around the Soundbar.
–– If several Bluetooth devices are simultaneously paired with the Soundbar.
–– If the Bluetooth device is turned off, not in place, or malfunctions.
•• Electronic devices may cause radio interference. Devices that generate electromagnetic waves
must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.
•• The Soundbar supports SBC data (44.1kHz, 48kHz).
•• Connect only to a Bluetooth device that supports the A2DP (AV) function.
•• You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free)
function.
•• Once you have paired the Soundbar to a Bluetooth device, selecting “[AV] Samsung Soundbar
R5-Series” from the device’s scanned devices list will automatically change the Soundbar to “BT”
mode.
–– Available only if the Soundbar is listed among the Bluetooth device’s paired devices.
(The Bluetooth device and the Soundbar must have been previously paired at least once.)
•• The Soundbar will appear in the Bluetooth device’s searched devices list only when the Soundbar is
displaying “BT READY”.
•• The Soundbar cannot be paired to another Bluetooth device if already in Bluetooth mode and
paired to a Bluetooth device.
Bluetooth Power On (SOUND MODE)
If a previously paired Bluetooth device tries to pair with the Soundbar when the Bluetooth Power On
function is on and the Soundbar is turned off, the Soundbar turns on automatically.
1. Press and hold the SOUND MODE button for more than 5 seconds on the remote while the
Soundbar is turned on.
2. “ON-BLUETOOTH POWER” appears on the Soundbar’s display.
ENG - 19
Disconnecting the Bluetooth device from a Soundbar
You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device’s
user manual.
•• The Soundbar will be disconnected.
•• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.
Disconnecting the Soundbar from the Bluetooth device
Press the
(Source) button on the right side panel or on the remote control, and then change to any
mode except “BT”.
•• Disconnecting takes time because the Bluetooth device must receive a response from the
Soundbar. (Disconnection time may differ, depending on the Bluetooth device)
•• When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display
“BT DISCONNECTED” on the front display.
NOTES
•• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the
Soundbar and the Bluetooth device exceeds 10 meters.
•• The Soundbar automatically turns off after 20 minutes in the Ready state.
More About Bluetooth
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each
other using a short wireless connection.
•• A Bluetooth device may cause noise or malfunction, depending on usage, if:
–– A part of your body is in contact with the receiving/transmitting system of the Bluetooth
device or the Soundbar.
–– It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.
–– It is exposed to electrical interference from same frequency-band devices including medical
equipment, microwave ovens, and wireless LANs.
•• Pair the Soundbar with the Bluetooth device while they are close together.
•• The further the distance between the Soundbar and Bluetooth device, the worse the quality is.
If the distance exceeds the Bluetooth operational range, the connection is lost.
•• In poor reception areas, the Bluetooth connection may not work properly.
•• The Bluetooth connection only works when it is close to the unit. The connection will be
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality
may be degraded by obstacles such as walls or doors.
•• This wireless device may cause electric interference during its operation.
ENG - 20
Using the Samsung Audio Remote App
Installing the Samsung Audio Remote App
To control the Soundbar with your smart device and the Samsung Audio Remote app, download the
Samsung Audio Remote app from the Google Play store.
Market search : Samsung Audio Remote
Launching the Samsung Audio Remote App
To launch and use the Samsung Audio Remote app, touch the Audio Remote icon on your smart device,
and then follow the directions on the screen.
Audio Remote
•• The Samsung Audio Remote app is only compatible with Android mobile phones and mobile devices
running Android OS 3.0 or later.
ENG - 21
08 USING THE REMOTE CONTROL
How to Use the Remote Control
Turns the Soundbar on and off.
Power
PAIR
Press to select a source connected to the
Soundbar.
•• BT PAIRING mode
To turn on “BT PAIRING” mode, change the
source to “BT” mode, and then press and hold
the
(Source) button for more than
5 seconds.
Source
Press the
(Mute) button to mute the sound.
Press it again
PAIR to unmute the sound.
VOL
WOOFER
PAIR
Mute
SOUND
MODE
SOUNDBAR
SOUND
MODE
You can select the desired sound effect by
SOUND
MODE
choosing STANDARD, SURROUND SOUND,
GAME, or SMART.
PAIR
PAIR
SOUND MODE Select the
“STANDARD” mode if you want to
enjoy the original sound.
SOUND
MODE
•• DRC (Dynamic Range Control)
SOUND
MODE Lets you apply dynamic range control to
VOL
VOL
Dolby
Digital tracks. Press and hold the
WOOFER
WOOFER SOUND MODE button while the Soundbar is
VOL
WOOFER
powered off to turn DRC (Dynamic Range
Control) on or off. With the DRC turned on,
loud sound is reduced. (The sound may be
distorted.)
VOL
•• Bluetooth
WOOFER Power
This feature automatically turns the
Soundbar on when it receives a connection
request from a previously connected TV or
Bluetooth device. The setting is On by
default.
–– Press and hold the SOUND MODE
button for more than 5 seconds to turn
off the Bluetooth Power function.
ENG - 22
Press the PAIR button. “BT PAIRING” appears in the Soundbar’s display.
You can connect the Soundbar to a new Bluetooth device in this mode by selecting the
Soundbar from the Bluetooth device's search list.
PAIR
Bluetooth
PAIR
SOUND
MODE
Play / Pause
VOL
WOOFER
PAIR
SOUND
MODE
Press the p button to pause a music file temporarily.
When you press the button again, the music file plays.
•• Auto Power Down Function
The unit turns off automatically in the following situations:
–– In D.IN / HDMI / BT / USB Mode : If there is no audio signal for 20 minutes.
–– In AUX Mode :
–– If the Audio (AUX) Cable is disconnected for 20 minutes.
–– If there is no KEY input for 8 hours when the Audio (AUX) Cable is connected.
(The Auto Power Down function can be turned off only when the unit is in
“AUX” mode.)
–– To turn off Auto Power Down function while the unit is in “AUX” mode, press
and hold the p button for 5 seconds. “ON-AUTO POWER DOWN” / “OFFAUTO POWER DOWN” appears on the display.
VOL
WOOFER
Press the indicated areas to select Up/Down/Left/Right.
Up/Down/
PAIR
Left/Right
SOUND
MODE
Press Up/Down/Left/Right on the button to select or set functions.
•• Repeat
To use the Repeat function in “USB” mode, press the Up button.
VOL
WOOFER
•• Music Skip
Press the Right button to select the next music file. Press the Left button to select the
previous music file.
•• Anynet+ / Auto Power Link
You can turn Anynet+ and Auto Power Link on or off.
Anynet+ and Auto Power Link are turned on and turned off by the Right and Left
buttons respectively.
–– Anynet+ : If the Soundbar is connected to a Samsung TV through an HDMI cable,
you can control your Soundbar with a Samsung TV remote control.
Press and hold the Right button for 5 seconds to toggle Anynet+ ON and OFF.
–– Auto Power Link : If the Soundbar is connected to your TV through a digital optical
cable, the Soundbar can automatically turn on when you turn on your TV. Press
and hold the Left button for 5 seconds to toggle Auto Power Link ON and OFF.
–– Anynet+ / Auto Power Link are set to ON by default.
•• ID SET
Press and hold the Up button for 5 seconds to complete ID SET (when connecting to an
accessary item).
ENG - 23
•• Volume Restriction function
To protect your hearing, the Volume Restriction function restricts the volume to 20 if
you turn on the Soundbar when the volume is set higher than 20.
–– The default value for the Volume Restriction function is Off. You must turn it on to
activate it.
–– When turned on, the Volume Restriction function stays on even when the power is
turned off.
–– To turn Volume Restriction on or off, press and hold the Down button on the
remote control for 5 seconds. With Volume Restriction off, “V FREE” appears on
the front display. With the function on, “V LOCK” appears.
You can select TREBLE, BASS, or AUDIO SYNC.
•• To control the volume of the treble or bass sound, select TREBLE or BASS in Sound
Settings, and then adjust the volume between -6~+6 by using the Up/Down buttons.
•• Press and hold the
(Sound Control) button for about 5 seconds to adjust the sound
for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are
selectable using the Left/Right buttons and each can be adjusted to a setting between
-6 to +6 using the Up/Down buttons.
•• If the video on the TV and audio from the Soundbar are not synchronised, select AUDIO
SYNC in Sound Settings, and then set the audio delay between 0~300 milliseconds by
using the Up/Down buttons. (Not available in “USB” mode.)
•• AUDIO SYNC is only supported for some functions.
Sound Control
PAIR
SOUND
MODE
WOOFER
R
FE
FE
W
OO
W
OO
N
SO
U
VO
L
SO
SO
D
BA
R
BA
R
D
N
D
U
N
VO
L
D
N
U
O
VO
L
PAIR
BA
R
BA
R
W
OO
SOUND
MODE
U
OO
FE
FE
R
R
SO
M UN
OD D
E
SO
M UN
OD D
E
SO
M UN
OD D
E
PAIR
WOOFER
R
VOL
Push the WOOFER button up or down to adjust the volume of the subwoofer to -12 or
SOUND
between -6 to +6. To set the subwoofer volume level to 0, press the button.
MODE
R
W
OO
FE
ER
D
N
U
SO
VO
L
N
SO
U
VO
L
D
BA
R
BA
R
W
OO
F
FE
W
OO
BA
R
D
N
U
SO
VO
L
VOL
SO
M UN
OD D
E
SO
M UN
OD D
E
SO
M UN
OD D
E
WOOFER
R
VOL
VOL
SO
M UN
OD D
E
Push the VOL button up or down to adjust the volume.
WOOFER
•• Mute
Press the VOL button to mute the sound. Press it again to unmute the sound.
ENG - 24
Adjusting the Soundbar volume
with a TV remote control
4. If you want to return the Soundbar to the
If you have a Samsung TV, you can adjust
the Soundbar’s volume using the IR remote
control that came with your Samsung TV.
button for 5 seconds repeatedly until
default mode (control by a Samsung TV
remote), push up and hold the WOOFER
“SAMSUNG-TV REMOTE” appears in the
display.
First use the TV menu to set the TV audio on your
(Default mode)
Samsung TV to external speakers, then use your
SO
M UN
OD D
E
Samsung remote to control the Soundbar’s
5 Sec
FE
W
OO
BA
R
D
N
U
VO
L
SO
manual. The default mode for this function is
SAMSUNG-TV REMOTE
R
volume. For more information, see the TV’s user
control by a Samsung TV remote. If your TV is not
a Samsung TV, follow the directions below to
–– Each time you push the WOOFER button
up and hold it for 5 seconds, the mode
change the settings of this function.
switches in the following order:
“SAMSUNG-TV REMOTE” (Default mode)
1. Turn Off the Soundbar.
→ “OFF‑TV REMOTE” →
“ALL‑TV REMOTE”.
BYE
–– This function may not be available,
depending on the remote control.
2. If you do not want to use this function, push
up and hold the WOOFER button for
Hisense, RCA
REMOTE” appears in the display.
N
D
SO
U
VO
L
BA
R
W
OO
FE
R
SO
M UN
OD D
E
OFF-TV REMOTE
3. If you want to control the Soundbar with
your TV’s remote, push up and hold the
WOOFER button for 5 seconds repeatedly
until “ALL-TV REMOTE” appears in the
display. Then, use your TV’s menu to select
external speakers.
ALL-TV REMOTE
D
N
SO
U
VO
L
BA
R
W
OO
FE
R
SO
M UN
OD D
E
5 Sec
VIZIO, LG, Sony, Sharp, PHILIPS,
PANASONIC, TOSHIBA, GRUNDIG,
5 seconds repeatedly until “OFF-TV
5 Sec
–– Manufacturers supporting this function:
ENG - 25
Using the Hidden Buttons (Buttons with more than one function)
Hidden Button
Reference page
Remote Control Button
Function
WOOFER
TV remote control On/Off (Standby)
page 25
BT Pairing
page 22
Auto Power Down On/Off
(AUX mode)
page 23
Initialise (Standby)
page 30
(Source)
p (Play / Pause)
BT Ready
page 13
Left
Auto Power Link ON/OFF
page 23
Right
Anynet+ ON/OFF
page 23
Up
ID SET
page 23
Down
Volume restriction On/Off
page 24
7 Band EQ
page 24
DRC ON/OFF (Standby)
page 22
Bluetooth Power
page 22
(Sound Control)
SOUND MODE
Output specifications for the different sound effect modes
Output
Effect
Bluetooth STANDARD
POWER
Surround
SURROUND
SOUND
SOUND
MODE
SOUND MODE
GAME
SMART
VOL
Input
Without Wireless Rear
Speaker Kit
With Wireless Rear
Speaker Kit
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
2.0 ch
2.1 ch
4.1 ch
5.1 ch
2.1 ch
4.1 ch
WOOFER
•• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the
vendor you purchased the Soundbar from.
ENG - 26
09 INSTALLING THE
WALL MOUNT
Wallmount Components
Wall Mount Guide
Installation Precautions
x2
•• Install on a vertical wall only.
•• Do not install in a place with high
x2
Holder-Screw
temperature or humidity.
•• Verify whether the wall is strong enough to
Screw
x2
support the product’s weight. If not, reinforce
the wall or choose another installation point.
•• Purchase and use the fixing screws or
Bracket-Wall Mount
anchors appropriate for the kind of wall you
have (plaster board, iron board, wood, etc.). If
1. Place the Wall Mount Guide against the wall
possible, fix the support screws into wall
surface.
studs.
•• Purchase wall mounting screws according to
the type and thickness of the wall you want to
•• The Wall Mount Guide must be level.
•• If your TV is mounted on the wall, install
the Soundbar at least 5 cm below the TV.
mount the Soundbar on.
–– Diameter: M5
–– Length: 35 mm or longer recommended.
•• Connect cables from the unit to external
devices before you install the Soundbar on
the wall.
5 cm or more
•• Make sure the unit is turned off and
unplugged before you install it. Otherwise, it
may cause an electric shock.
ENG - 27
2. Align the Wall Mount Guide’s Centre Line
5. Push a screw (not supplied) through each
with the centre of your TV (if you are
Holder-Screw, and then screw each screw
mounting the Soundbar below your TV), and
firmly into a support screw hole.
then fix the Wall Mount Guide to the wall
using tape.
•• If you are not mounting below a TV, place
the Centre Line in the centre of the
installation area.
6. Install the 2 Bracket-Wall Mounts in the
correct orientation on the bottom of the
Soundbar using 2 Screws.
Centre Line
3. Push a pen tip or sharpened pencil tip
through the centre of the B-TYPE images on
each end of the Guide to mark the holes for
the supporting screws, and then remove the
Wall Mount Guide.
•• When assembling, make sure the hanger
part of the Bracket-Wall Mounts are
located behind the rear of the Soundbar.
Rear of Soundbar
4. Using an appropriately sized drill bit, drill a
hole in the wall at each marking.
•• If the markings do not correspond to the
positions of studs, make sure you insert
appropriate anchors or mollies into the
holes before you insert the support
screws. If you use anchors or mollies,
make sure the holes you drill are large
Right end of Soundbar
enough for the anchors or mollies you
use.
ENG - 28
7. Install the Soundbar with the attached
Bracket-Wall Mounts by hanging the
Bracket-Wall Mounts on the Holder-Screws
on the wall.
10 SOFTWARE
UPDATE
Samsung may offer updates for the Soundbar’s
system firmware in the future.
USB port
DIGITAL AUDIO IN
(OPTICAL)
HDMI IN
DC 24V
USB (5V 0.5A)
AUX IN
HDMI OUT
(TV-ARC)
USB (5V 0.5A)
8. Slide the Soundbar down as shown below so
that the Bracket-Wall Mounts rest securely
Micro USB to
USB adapter Cable
(not supplied)
on the Holder-Screws.
•• Insert the Holder-Screws into the wide
(bottom) part of the Bracket-Wall
Mounts, and then slide the Bracket-Wall
Mounts down so that the Bracket-Wall
If an update is offered, you can update the
Mounts rest securely on the
firmware by connecting a USB device with the
Holder-Screws.
firmware update stored on it to the USB port on
your Soundbar. For more information about how
to download update files, go to the Samsung
Electronics website at
www.samsung.comSupport.
Then, enter or select the model number of your
Soundbar, select the Software & Apps option, and
then Downloads. Note that the option names can
vary. For updating instructions, see the next page.
ENG - 29
Updating Procedure
If UPDATE is not displayed
Important: The updating function erases all user
settings. We recommend you write down your
settings so that you can easily reset them after
the update. Note that updating the firmware
resets the subwoofer connection too.
1. Connect a Micro USB to USB adapter cable
with a male USB 2.0 Micro USB plug (Type B)
on one end and a standard female 2.0 USB
jack (Type A) on the other end to the micro
USB jack on your Soundbar.
•• The Micro USB to USB adapter cable is
sold separately. To purchase, contact a
Samsung Service Centre or Samsung
Customer Care.
2. Follow the steps below to download the
product software:
Go to the Samsung website at
(samsung.com)  search for the model name
- select the customer support option (the
option name is subject to change)
3. Save the downloaded software to a USB
stick and select “Extract Here” to unzip the
folder.
4. Turn off the Soundbar and connect the USB
stick containing the software update to the
female port on a Micro USB adapter cable.
Connect the cable to the USB port on the
Soundbar.
5. Turn on the Soundbar. Within 3 minutes,
“UPDATE” is displayed and updating begins.
6. When the update finishes, the Soundbar
turns off. Press the p button on the remote
control for 5 seconds. “INIT” appears on the
display and then the Soundbar turns off.
The update is complete.
•• This product has a DUAL BOOT function.
If the firmware fails to update, you can
update the firmware again.
7. Reset your settings.
1. Turn off the Soundbar, disconnect and then
reconnect the USB storage device that
contains the update files to the Soundbar’s
USB port.
2. Disconnect the Soundbar’s power cord,
reconnect it, and then turn on the Soundbar.
NOTES
•• The firmware update may not work properly
if audio files supported by the Soundbar are
stored in the USB storage device.
•• Do not disconnect the power or remove the
USB device while updates are being applied.
The main unit will turn off automatically after
completing the firmware update.
•• After the update is completed, the user setup
in the Soundbar is initialised so you can reset
your settings. We recommend you write
down your settings so that you can easily
reset them after the update. Note that
updating firmware resets the subwoofer
connection too.
If the connection to the subwoofer is not
re-established automatically after the
update, refer to page 6.
If the software update fails, check if the USB
stick is defective.
•• Mac OS users should use MS-DOS (FAT) as the
USB format.
•• Updating via USB may not be available,
ENG - 30
depending on the USB storage device
manufacturer.
11 TROUBLESHOOTING
Before seeking assistance, check the following.
The unit will not turn on.
Is the power cord plugged into the outlet?
;; Connect the power plug to the outlet.
A function does not work when the button is pressed.
Is there static electricity in the air?
;; Disconnect the power plug and connect it again.
Sound dropouts occur in BT mode.
;; See the Bluetooth connection sections on pages 12 and 18.
Sound is not produced.
Is the Mute function on?
;; Press the VOL button to cancel the function.
Is the volume set to minimum?
;; Adjust the Volume.
The remote control does not work.
Are the batteries drained?
;; Replace with new batteries.
Is the distance between the remote control and Soundbar main unit too far?
;; Move the remote control closer to the Soundbar main unit.
The red LED on the subwoofer blinks and the subwoofer is not producing sound.
This issue can occur if the subwoofer is not connected to the Soundbar main unit.
;; Try to connect your subwoofer again. (See page 6.)
The subwoofer drones and vibrates noticeably.
Try to adjust the vibration of your subwoofer.
;; Push the WOOFER button on your remote control up or down to adjust the subwoofer volume.
(to -12, or between -6 ~ +6).
ENG - 31
12 LICENCE
13 OPEN SOURCE
LICENCE NOTICE
To send inquiries and requests regarding open
sources, contact Samsung via Email
Manufactured under license from Dolby
Laboratories. Dolby, Dolby Audio, Pro Logic, and
the double-D symbol are trademarks of Dolby
Laboratories.
For DTS patents, see http://patents.dts.com.
(oss.request@samsung.com).
14 IMPORTANT
NOTES ABOUT
SERVICE
Manufactured under license from DTS
Licensing Limited. DTS, the Symbol, DTS in
combination with the Symbol, and DTS 2.0
•• Figures and illustrations in this User Manual
are provided for reference only and may differ
Channel are registered trademarks or
trademarks of DTS, Inc. in the United States
and/or other countries. © DTS, Inc. All Rights
from actual product appearance.
•• An administration fee may be charged if
either
Reserved.
(a) an engineer is called out at your request
and there is no defect with the product (i.e.
where the user manual has not been read).
(b) you bring the unit to a repair centre and
The terms HDMI and HDMI High-Definition
there is no defect with the product (i.e.
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other
where the user manual has not been read).
•• You will be informed of the administration fee
amount before a technician visits.
countries.
ENG - 32
15 SPECIFICATIONS AND GUIDE
Specifications
Model Name
HW-R550
USB
5V/0.5A
Weight
2.2 kg
Dimensions (W x H x D)
904.0 x 55.0 x 80.0 mm
Operating Temperature Range
+5°C to +35°C
Operating Humidity Range
10 % ~ 75 %
AMPLIFIER
Rated Output power
40W x 4
Supported play formats
LPCM 2ch, Dolby Audio™
(DTS 2.0 sound is played in DTS format.)
(supporting Dolby® Digital), DTS
WIRELESS DEVICE OUTPUT POWER
BT max transmitter power
100mW at 2.4GHz – 2.4835GHz
SRD max transmitter power
25mW at 5.725GHz – 5.825GHz
Subwoofer Name
PS-WR55D
Weight
5.0 kg
Dimensions (W x H x D)
200.6 x 353.0 x 290.0 mm
AMPLIFIER
Rated Output power
160W
WIRELESS DEVICE OUTPUT POWER
SRD max transmitter power
25mW at 5.725GHz – 5.825GHz
Overall Standby Power Consumption (W)
Bluetooth
Port deactivation method
2.0W
Press and hold the SOUND MODE button for
more than 5 seconds to turn off Bluetooth Power
function.
NOTES
•• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
•• Weight and dimensions are approximate.
ENG - 33
•• Hereby, Samsung Electronics, declares that this equipment is in compliance
with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following
internet address: http://www.samsung.com go to Support > Search Product
Support and enter the model name.
This equipment may be operated in all EU countries.
[Correct disposal of batteries in this product]
(Applicable in countries with separate collection systems)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be
disposed of with other household waste at the end of their working life. Where marked, the chemical
symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference
levels in EC Directive 2006/66.
If batteries are not properly disposed of, these substances can cause harm to human health or the
environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of
waste and recycle them through your local, free battery return system.
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the
end of their working life. To prevent possible harm to the environment or human health from uncontrolled
waste disposal, please separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take these items for environmentally safe
recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract.
This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product specific regulatory obligations
e.g. REACH, WEEE, Batteries, visit:
http://www.samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
ENG - 34
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WARRANTY
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d) Damage caused by Lightning, Water, Fire, Acts of God, or
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2. Samsung’s
obligations
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Unless
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or the defective part.
3. Warranty repairs must be carried out by
Authorised Samsung Dealers or Authorised
Service Centres. No re-imbursement will be
made for repairs carried out by non Samsung
Dealers and, any such repair work and damage
to the products caused by such repair work will
not be covered by this warranty.
contrary, the rights under this warranty are the
-2-2-2consumers sole rights and Samsung, its
subsidiaries and distributors shall not be liable
for indirect or consequential loss or any
damage to records, compact discs, videos or
audio taper or any other related equipment or
material.
SAMSUNG ELECTRONICS (U.K.) LTD.
© 2019 Samsung Electronics Co., Ltd. All rights reserved.
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer
care Centre.
Country
Contact Centre 
Web Site
Country
Contact Centre 
` Europe
UK
0330 SAMSUNG (7267864)
IRELAND (EIRE) 0818 717100
GERMANY
06196 77 555 77
FRANCE
01 48 63 00 00
ITALIA
800-SAMSUNG (800.7267864)
SPAIN
0034902172678
PORTUGAL
808 207 267
LUXEMBURG
261 03 710
NETHERLANDS 088 90 90 100
BELGIUM
02-201-24-18
NORWAY
21629099
DENMARK
707 019 70
FINLAND
030-6227 515
SWEDEN
0771 726 786
POLAND
801-172-678* lub +48 22 607-93-33*
* (opłata według taryfy operatora)
HUNGARY
0680SAMSUNG (0680-726-7864)
AUSTRIA
0800-SAMSUNG (0800-7267864)
www.samsung.com/uk/
support
www.samsung.com/ie/
support
www.samsung.com/de/
support
www.samsung.com/fr/
support
www.samsung.com/it/
support
www.samsung.com/es/
support
www.samsung.com/pt/
support
www.samsung.com/be_
fr/support
www.samsung.com/nl/
support
www.samsung.com/be/
support (Dutch)
www.samsung.com/
be_fr/support (French)
www.samsung.com/no/
support
www.samsung.com/dk/
support
www.samsung.com/fi/
support
www.samsung.com/se/
support
http://www.samsung.com/
pl/support/
www.samsung.com/hu/
support
www.samsung.com/at/
support
SWITZERLAND 0800 726 78 64 (0800-SAMSUNG)
CZECH
800 - SAMSUNG (800-726786)
SLOVAKIA
0800 - SAMSUNG (0800-726 786)
CROATIA
072 726 786
BOSNIA
055 233 999
MONTENEGRO 020 405 888
SLOVENIA
080 697 267 (brezplačna številka)
SERBIA
011 321 6899
ALBANIA
BULGARIA
ROMANIA
CYPRUS
GREECE
045 620 202
*3000 Цена в мрежата
0800 111 31 , Безплатна телефонна
линия
*8000 (apel in retea)
08008-726-78-64 (08008-SAMSUNG)
Apel GRATUIT
8009 4000 only from landline, toll
free
80111-SAMSUNG (80111 726 7864) only
from land line
(+30) 210 6897691 from mobile and
land line
LITHUANIA
8-800-77777
LATVIA
8000-7267
ESTONIA
800-7267
Web Site
www.samsung.com/ch/
support (German)
www.samsung.com/
ch_fr/support (French)
www.samsung.com/cz/
support
www.samsung.com/sk/
support
www.samsung.com/hr/
support
www.samsung.com/
support
www.samsung.com/si/
support
www.samsung.com/rs/
support
www.samsung.com/al/
support
www.samsung.com/bg/
support
www.samsung.com/ro/
support
www.samsung.com/gr/
support
www.samsung.com/lt/
support
www.samsung.com/lv/
support
www.samsung.com/ee/
support
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