Hive Active Heating User Manual

Hive Active Heating User Manual
Hive Active Heating
Thermostat
user guide
Welcome to Hive
Active Heating
Hive Active Heating is the clever way to control your
heating, and if you have a hot water tank, your hot water
too. This guide tells you everything you need to know.
Hot Water
Boost
Heating
Boost
Screen
Dial
Back
Confirm
Menu
Hot tip: If you’ve bought Hive Active Heating, for help controlling your
heating and hot water remotely visit hivehome.com
Contents
Heating
page 4
Hot water
page 8
Other features
page 12
Multizone
page 13
Troubleshooting
page 15
2
Getting started
How to change the temperature:
1
Turn the dial clockwise to increase the target temperature
2 Your heating will come on if the target temperature is above the actual
temperature (you’ll see
when the heating is on)
3 Turn the dial anti-clockwise to lower the target temperature.
MON 19: 25
MANUAL
ON
20˚
TARGET
3
16˚
ACTUAL
Heating
How to change mode:
Your thermostat has 3 different heating modes: Schedule, Manual and Off
1
Push the dial to wake up the thermostat
2 Once the screen turns on press the Menu
button and select Heat
3
Here you’ll see the different modes: Schedule, Manual and Off
4
Select one by turning and pushing the dial
Schedule turns your heating on and off when you want it to and can
be more energy efficient
Manual makes sure your home maintains a constant temperature
Off leaves your heating in Frost Protection - so your heating will only
on the screen
come on if your home drops below 7°C. You’ll see
to remind you that Frost Protection is enabled.
4
Setting up a heating schedule:
Your thermostat will walk you through setting up your heating schedule
step by step.
To do this:
1 Wake up your thermostat by pushing the dial and then press the
Menu
button
2 Turn the dial to select Heat and push the dial to confirm
3 Select Schedule and push the dial to confirm
4 Scroll to Start Over and push the dial to confirm
5 Follow the on screen instructions to create your new schedule.
5
How to view your heating schedule:
1 Push the dial to wake up the thermostat
2 Once the screen turns on press the Menu
button
3 Turn the dial to select Heat, then push the dial
4 Choose Schedule then select View/Edit Current
5 Turn the dial left or right to browse through the days and to select a day
6 You’ll now see the schedule for the day you selected.
HEAT S CHEDUL E : M O N
06:00 08:15 11:00 12:00 16:00 21 :30
18 º
18 º
18 º
Press tick to confirm, or press dial to edit.
Hot tip: To edit the schedule for that day just push the dial.
6
How to boost your heating for a short time:
1 Press the Heating Boost
button on top
of the thermostat to turn the heating on
2 Press the Heating Boost
button again
to increase the length of your boost
3 Turn the dial to change
the boost temperature
(it’s set to 22°C by default)
4 When the boost finishes,
your heating will go back
to its previous mode
5 To cancel boost early,
press the Back
7
button.
Hot water
Hot water features are not shown on combi boilers (boilers without a
separate hot water tank) as they automatically heat water when it’s needed.
How to turn your hot water on or off:
1 Wake up your thermostat by
pushing the dial
2 Once the screen turns on
press the Menu
MON 19:25
ON
MANUAL
button
3 Turn the dial to select
ON
Hot Water then push the dial
18˚
ACTUAL
4 Choose either Always On
or Always Off
5 Press the Confirm
button.
Hot tip: If you only want hot water at certain times of the day,
using Schedule mode could be more energy efficient.
8
Setting up a new hot water schedule:
Your thermostat will walk you through setting up your hot water schedule
step by step.
To do this:
1 Wake up your thermostat by pushing the dial and
press the Menu
button
2 Turn the dial to select Hot Water and push the dial to confirm
3 Select Schedule and push the dial to confirm
4 Scroll to Start Over and push the dial to confirm
5 Follow the on screen instructions to create your new schedule.
9
How to view your hot water schedule:
1 Push the dial to wake up the thermostat
2
Once the screen turns on press the Menu
button
3 Turn the dial to select Hot Water, then push the dial
4
Choose Schedule then select View/Edit Current
5 Turn the dial left or right to browse through the days and to select a day
6 You’ll now see the schedule for the day you selected.
HO T WATE R SCHEDUL E : M O N
06:00 08:15 11:00 12:00 16:00 21 :30
Of f
On
Of f
On
Of f
On
Of f
Press tick to confirm, or press dial to edit.
Hot tip: To edit the schedule for that day push the dial to start editing.
10
How to boost your hot water for a short time:
1 Press the Hot Water Boost
button on top
of the thermostat to turn the hot water on
2 Press the Hot Water Boost
button again
to increase the length of your boost
3 When your boost finishes, your
system will go back to your
previous mode
4 To cancel your boost early,
press the Back
11
button.
More things you can do with your thermostat
•Select Holiday mode and set the dates you’ll be away by going
to Menu then Holiday
•Set a Child Lock so little hands can’t change the temperature,
find it under Menu then Settings
•Increase the temperature of your Frost Protection setting.
By default this is set so your home won’t drop below 7°C and
will activate whatever mode your heating is in. Find it under
Menu then Settings.
12
Hive Multizone
Multizone lets you control up to three existing plumbed heating zones
in your home. Each zone needs its own Hive thermostat and receiver.
If you are a Hive Multizone customer, to change the zone name of each
thermostat log in to the Hive app or online dashboard and select
Manage Devices.
MON 19:25
MANUAL
ON
16˚
ZONE 1
13
Zone name
Troubleshooting:
If you need to identify which of your Hive thermostats belongs to which
receiver follow these steps:
Turn the heating off in every zone using the app or thermostats
1 When you look at the receivers the ‘central heating’ light should
2 be switched off on each receiver
Turn the heating on in one zone only by using the app or thermostat.
3 The ‘central heating’ light on one receiver will turn green showing that
this thermostat is paired to this receiver
Repeat these steps to identify which receivers your other thermostats
4 are paired with.
For more information on Hive Multizone, please visit hivehome.com/support
14
Troubleshooting
A red battery symbol means your batteries need to be replaced
with four new AA batteries.
How to change the batteries:
1 Press the tab on the base of your thermostat
2 Lift your thermostat off the hooks that hold it against the
wall (and turn it over to access the batteries)
3
Simply pop the batteries out and put the new ones in
4
MON 1 9 :2 5
Re-hook the top of your
thermostat and then press the
bottom until it clicks to secure it to the wall.
22˚
15
Press tab to open
No signal
MON 19:25
22˚
NO SIGNAL
No signal
If this message shows on your thermostat – it means your thermostat
and receiver aren’t communicating.
For more information visit hivehome.com/support or get in touch with the
Hive team at help@hivehome.com
Hot tip: Even without a signal you can still manually switch your heating
and hot water on and off by pressing the buttons on the Hive receiver
(usually beside your boiler) when its ‘Status’ light is red.
16
Icons you might see on your thermostat
17
1
Current day and time
2
Hot Water mode
3
Heating mode
4
Heating on
5
Actual temperature
6
Confirm button
7
Menu button
8
Back button
9
Target temperature
10
Frost Protection
11
Boost time remaining
MON 19:25
ON
ACTUAL
TARGET
3:17:12
1
2
ON
M ON 19:25
11
3
MANUAL
ON
3:17:12
16˚
10
TARGET
ACTUAL
4
5
9
8
7
6
18
A thermostat for every home
Accessorise your thermostat with our range of frames using colours from
the Dulux Feature Wall collection.
You can choose from 11 Dulux colours plus a special wood effect frame.
Visit hivehome.com to order your frame
Colour by
19
Can we help?
You can view our handy how-to-use videos along with hints and tips
at hivehome.com/support
If for any reason you need to return your Hive Active Heating, simply return
your box and its contents to the retailer. Any return is subject to the retailer’s
refund policy so please don’t forget to check the retailer’s refund policy too.
20
Centrica Connected Home Limited declares that the radio equipment
types SLT3b, SLR1b and SLR2b comply with Directive 2014/53/EU.
Full declaration text available at: hivehome.com/compliance
Max. radiated power: <10 dBm. Frequency: 2405 - 2480 MHz
To avoid environmental and health problems due
to hazardous substances in electrical and electronic
goods, appliances marked with a crossed out wheeled
bin should not be placed into your household rubbish
bin. Instead, when they are unable to be re-used, they
should be recycled. Your local authority will be able
to advise you on the location of the nearest recycling
centre that is authorised to accept this type of waste.
Please recycle responsibly.
This thermostat is a Class I temperature control and
contributes 1% to seasonal space heating energy efficiency.
© 2017 Centrica Connected Home Limited.
Registered in England (No. 5782908). Registered office:
Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD.
All rights reserved. UG70003410517V1
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