Fitbit Ionic User Manual
User Manual
Version 3.7
Table of Contents
Get Started
What's in the box
Set up Ionic
Charge your watch
Set up with your phone or tablet
Set up with your Windows 10 PC
Connect to Wi-Fi
See your data in the Fitbit app
Wear Ionic
Placement for all-day wear vs exercise
Handedness
Change the wristband
Remove a wristband
Attach a wristband
Basics
Navigate Ionic
Basic navigation
Button Shortcuts
Adjust settings
Check battery level
Set up device lock
Turn off the screen
Care for Ionic
Use Ionic without your phone
Apps and Clock Faces
Open apps
Organize apps
Remove apps
Update apps
Download additional apps
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Change the clock face
Notifications
Set up notifications
See incoming notifications
Manage notifications
Turn off notifications
Answer or reject phone calls
Respond to messages
Timekeeping
Enable or disable an alarm
Dismiss or snooze an alarm
Time events with the stopwatch
Set a timer
Activity and Sleep
See your stats
Track a daily activity goal
Choose a goal
See goal progress
Track your hourly activity
Track your sleep
Set a sleep goal
Set a bedtime reminder
Learn about your sleep habits
See your heart rate
Adjust your heart-rate setting
Practice guided breathing
Fitness and Exercise
Track your exercise automatically
Track and analyze exercise with the Exercise app
Track an exercise
Customize your exercise settings and shortcuts
Check your workout summary
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Check your heart rate
Default heart-rate zones
Custom heart-rate zones
Work out with Fitbit Coach
Share your activity
Track your cardio fitness score
Music and Podcasts
Connect Bluetooth headphones or speakers
Listen to personal music and podcasts
Add music and podcasts with your Windows 10 PC
Add music and podcasts with your Mac
Control music with Ionic
Choose the music source
Control music
Use Pandora on Ionic (United States only)
Use Deezer on Ionic
Fitbit Pay
Use credit and debit cards
Add credit and debit cards
Make purchases
Change your default card
Weather
Check the weather
Add or remove a city
Update, Restart, and Erase
Restart Ionic
Erase Ionic
Update Ionic
Troubleshooting
Heart-rate signal missing
GPS signal missing
Can't connect to Wi-Fi
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Other issues
General Info and Specifications
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Sensors
Materials
Wireless technology
Haptic feedback
Battery
Memory
Display
Wristband size
Environmental conditions
Learn more
Return policy and warranty
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Regulatory & Safety Notices
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USA: Federal Communications Commission (FCC) statement
Canada: Industry Canada (IC) statement
European Union (EU)
Safety Statement
Frequency Information
Australia and New Zealand
China
India
Israel
Japan
Morocco
Nigeria
Oman
Pakistan
Philippines
Serbia
Singapore
South Korea
Taiwan
United Arab Emirates
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Vietnam
Zambia
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Get Started
Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to
reach your goals with dynamic workouts, built-in GPS, and continuous heart rate
tracking. Take a moment to review our complete safety information at
http://www.fitbit.com/safety.
What's in the box
Your Ionic box includes:
Watch with large wristband
Charging cable
Additional small wristband
The detachable wristbands on Ionic come in a variety of colors and materials, sold
separately.
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Set up Ionic
For the best experience, use the Fitbit app for iPhones and iPads, Android phones,
or Windows 10 devices. If you don’t have a compatible phone or tablet, use a
Bluetooth-enabled Windows 10 PC. Keep in mind that a phone is required for call,
text, calendar, and smartphone app notifications.
To create a Fitbit account, you're prompted to enter your height, weight, and sex
to calculate your stride length and to estimate distance, basal metabolic rate, and
calorie burn. When you set up your account, your first name, last initial, and photos
are visible to all other Fitbit users. You have the option to share other information,
but most of the information you provide is private by default.
Charge your watch
A fully-charged Ionic has a battery life of up to 5 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
To charge Ionic:
1. Plug the charging cable into the USB port on your computer or a UL-certified
USB wall charger.
2. Hold the other end of the charging cable near the port on the back of the
watch until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your watch.
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Charging fully takes up to 2 hours. While the watch charges, you can tap the screen
or press any button to check the battery level.
Set up with your phone or tablet
The free Fitbit app is compatible with most iPhones and iPads, Android phones,
and Windows 10 devices. If you're unsure if the Fitbit app is compatible with your
device, see fitbit.com/devices.
To get started:
1. Find the Fitbit app in one of the locations below, depending on your device.
l Apple App Store for iPhones and iPads
l Google Play Store for Android phones
l Microsoft Store for Windows 10 devices
2. Install the app.
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3. When the app is installed, open it and tap Join Fitbit to be guided through a
series of questions that help you create an account.
4. Continue to follow the on-screen instructions to connect Ionic to your Fitbit
account.
When you're done with setup, read through the guide to learn more about your
new watch and then explore the Fitbit app.
Set up with your Windows 10 PC
If you don't have a compatible phone, you can set up and sync Ionic with a
Bluetooth-enabled Windows 10 PC and the Fitbit app.
To get the Fitbit app for your computer:
1. Click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app". After you find it, click Free to download the app to
your computer.
3. Click Microsoft account to sign in with your existing Microsoft account. If you
don't already have an account with Microsoft, follow the on-screen instructions
to create a new account.
4. Open the app and log in to your account, or click Join Fitbit to be guided
through a series of questions that help you create an account.
5. Continue to follow the on-screen instructions to connect Ionic to your Fitbit
account.
When you're done with setup, read through the guide to learn more about your
new watch and then explore the Fitbit app.
Connect to Wi-Fi
During setup, you're prompted to connect Ionic to your Wi-Fi network. Ionic uses
Wi-Fi to more quickly download playlists and apps from the Fitbit App Gallery, and
for faster OS updates.
Ionic can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi
networks. Your watch won't connect to 5GHz, WPA enterprise, or public Wi-Fi
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networks that require logins, subscriptions, or profiles. If you see fields for a
username or domain when connecting to the Wi-Fi network on a computer, the
network isn't supported.
For best results, connect Ionic to your home or work Wi-Fi network. Make sure you
know the network password before connecting.
For more information, see help.fitbit.com.
See your data in the Fitbit app
Sync Ionic to transfer your data to the Fitbit app, where you can view your exercise
and sleep data, log food and water, participate in challenges, and more. We
recommend turning on the all-day sync feature, so Ionic can periodically sync with
the app. To turn on this feature:
From the Fitbit app dashboard, tap the Account icon
Sync.
> Ionic tile > All-Day
If you turn off the all-day sync feature, we recommend syncing at least once a day.
Each time you open the Fitbit app, Ionic syncs automatically when it's nearby. You
can also use the Sync Now option in the app at any time.
Wear Ionic
Place Ionic around your wrist. If you need to attach a different size wristband, or if
you purchased an accessory wristband, see the instructions in "Change the
wristband" on page 13.
Placement for all-day wear vs exercise
When you're not exercising, wear Ionic a finger's width above your wrist bone.
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For optimized heart-rate tracking while exercising:
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Try wearing Ionic higher on your wrist during exercise for an improved fit and
more accurate heart-rate reading. Many exercises, such as bike riding or
weight lifting, cause you to bend your wrist frequently, which can interfere
with the heart-rate signal if the watch is lower on your wrist.
Make sure the watch is in contact with your skin.
Don't wear your watch too tight; a tight wristband restricts blood flow,
potentially affecting the heart-rate signal. The watch should be slightly tighter
(snug but not constricting) during exercise.
With high-intensity interval training or other activities where your wrist is
moving vigorously and non-rhythmically, the movement may limit the
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sensor's ability to provide a heart-rate reading. If your watch doesn't show a
heart-rate reading, try relaxing your wrist and staying still briefly.
Handedness
For greater accuracy, you must specify whether you wear Ionic on your dominant or
non-dominant hand. Your dominant hand is the one you use for writing and eating.
By default, the Wrist setting is set to non-dominant. If you wear Ionic on your
dominant hand, change the Wrist setting in the Fitbit app.
Change the wristband
Ionic comes with a large wristband attached and an additional small wristband in
the box. The wristband has two separate wristbands (top and bottom) that you can
swap with accessory wristbands, sold separately. For wristband measurements, see
"Wristband size" on page 67.
Remove a wristband
To change the wristband, first remove the wristband attached to the watch. Then
follow the steps below to attach a new wristband.
1. Turn over Ionic and find the wristband latches.
2. To release the latch, press down on the flat metal button on the strap.
3. Gently pull the wristband away from the watch to release it.
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4. Repeat on the other side.
If you're having trouble removing the wristband or if it feels stuck, gently move the
wristband back and forth to release it.
Attach a wristband
To attach a wristband, press it into the end of the watch until you feel it snap into
place. The wristband with the clasp attaches to the top of the watch.
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Basics
Learn how to manage Ionic's settings, set a personal PIN code, navigate the screen,
and more.
Navigate Ionic
Ionic has a touch screen with a colored LCD and three buttons: back, top, and
bottom.
Navigate Ionic by tapping the screen, swiping side to side and up and down, or
pressing the buttons. To preserve battery, Ionic's screen turns off when not in use.
To turn it on, double-tap the screen or press any button.
Basic navigation
The home screen is the clock. On the clock:
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Swipe down to see notifications.
Swipe up to see your daily stats.
Swipe left to see the apps on your watch.
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Button Shortcuts
Press and hold the buttons on Ionic for a faster way to use Fitbit Pay, control music,
see notifications, and open apps. Ionic shows notifications as they come in and also
saves them so you can check later.
Music Controls, Fitbit Pay, and Settings
To access music controls, use Fitbit Pay, turn on or turn off notifications, or change
your screen wake setting, press and hold the back button:
Swipe right to access music controls. For more information, see "Control music with
Ionic" on page 51.
On Fitbit Pay-enabled watches, the middle screen is used to make contactless
payments. For more information, see "Use credit and debit cards" on page 56.
Swipe left to access the quick settings screen. On the quick settings screen:
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When Screen Wake is set to Auto, you can turn your wrist toward you to turn
the screen on.
When Notifications is set to On, Ionic displays notifications from your phone.
For more information, see "Notifications" on page 26.
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Notifications
To see your notifications, press and hold the top button:
Swipe up or down to scroll through your notifications.
App shortcuts
Press the buttons on Ionic for quick access to your favorite apps. To access these
shortcuts, navigate to the clock screen. The buttons are mapped as follows:
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Top button–opens the app located in the top left of the first app screen. If you
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haven't reordered your apps, the Music app
opens.
Bottom button–opens the app located in the bottom left of the first app
screen. If you haven't reordered your apps, the Coach app
opens.
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Customize Ionic by reordering your apps. For more information, see "Organize
apps" on page 23.
Adjust settings
Manage basic settings including brightness, heart-rate tracking, and paired
Bluetooth devices directly on your watch. Open the Settings app
setting to adjust it. Swipe up to see the full list of settings.
and tap a
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To turn notifications off so that you don't receive them during exercise and sleep,
tap Notifications and then tap During Exercise or During Sleep to adjust the
setting.
Check battery level
Check your battery level at any time: from the clock face, swipe up. The battery
level icon is in the top-left corner of the screen.
If your battery is low (less than 24 hours remaining), Ionic alerts you with the red
battery indicator. If your battery is critically low (less than 4 hours remaining), the
red battery indicator flashes.
Wi-Fi won't work on Ionic when the battery is 25% or less.
Set up device lock
To help keep your watch secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PIN code to unlock your watch. If you set
up Fitbit Pay to make contactless payments from your watch, device lock is turned
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on automatically and you're required to set a code. If you don't use Fitbit Pay,
device lock is optional.
Turn on device lock or reset your PIN code in the Fitbit app:
From the Fitbit app dashboard, tap or click the Account icon
> Device Lock.
> Ionic tile
For more information, see help.fitbit.com.
Turn off the screen
To turn off Ionic's screen when not in use, briefly cover the watch face with your
opposite hand.
Care for Ionic
It's important to clean and dry Ionic regularly. For more information, see
fitbit.com/productcare.
Use Ionic without your phone
Key functions of the watch are designed to be used without needing your phone
nearby:
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"Enable or disable an alarm" on page 30
"See your stats" on page 33
"Track your hourly activity" on page 35
"See your heart rate" on page 36
"Work out with Fitbit Coach" on page 44
"Practice guided breathing" on page 37
"Listen to personal music and podcasts" on page 47
"Use credit and debit cards" on page 56
After completing an activity, remember to sync Ionic with the Fitbit app to transfer
your stats to your dashboard.
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Apps and Clock Faces
The Fitbit App Gallery offers apps and clock faces to personalize your watch and
meet a variety of health, fitness, timekeeping, and everyday needs. Apps are
organized in groups of 4 per screen.
Some apps on Ionic require your paired phone, while other apps for key functions
are designed to be used without needing your phone nearby. For more information,
see "Use Ionic without your phone" on page 21.
Open apps
From the clock face, swipe left to see the apps installed on your watch. To open an
app, tap it.
Organize apps
To change the placement of an app, press and hold an app on Ionic until it's
selected, and then drag it to a new location. You know the app is selected when it
increases slightly in size and the watch vibrates.
Remove apps
You can remove most apps installed on Ionic.
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To remove an app:
1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon
> Ionic tile.
2. Tap Apps.
3. In the My Apps tab, find the app you want to remove. You may have to swipe
up to find it.
4. Tap the app > Remove.
Update apps
Apps update automatically over Wi-Fi as needed. Ionic searches for updates when
plugged into the charger and in range of your Wi-Fi network.
You can also manually update apps. For more information, see help.fitbit.com.
Download additional apps
Add new apps to Ionic from the Fitbit App Gallery.
To add an app:
1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon
> Ionic tile.
2. Tap Apps > All Apps.
3. Browse the available apps. When you find one you want to install, tap it.
4. Tap Install to add the app to Ionic.
For more information, see help.fitbit.com.
Change the clock face
A variety of clock faces are available in the Fitbit Clocks Gallery. To update your
clock face, you must have fewer than 38 apps installed.
To change your clock face:
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1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon
> Ionic tile.
2. Tap Clock Faces > All Clocks.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Select to add the clock face to Ionic.
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Notifications
Ionic can display call, text, calendar, and app notifications from your phone to keep
you informed. The phone and watch must be within 30 feet of each other to receive
notifications.
Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings > Notifications). Then set up notifications:
1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon
> Ionic tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your watch. Ionic appears in the list
of Bluetooth devices connected to your phone. Call, text, and calendar
notifications are turned on automatically.
4. To turn on notifications from apps installed on your phone, including Fitbit and
WhatsApp, tap App Notifications and turn on the notifications you want to
see.
Note that if you have an iPhone, iPad, or Windows 10 device, Ionic shows
notifications from all calendars synced to the Calendar app. If you have an Android
phone, Ionic shows calendar notifications from the calendar app you choose during
setup.
For more information, see help.fitbit.com.
See incoming notifications
When your phone and Ionic are within range, a notification causes the watch to
vibrate. If you don't read the notification when it arrives, you can check it later by
swiping down on the clock screen.
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Manage notifications
Ionic stores up to 30 notifications, after which the oldest are replaced as you receive
new ones.
To manage notifications:
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From the clock, swipe down to see your notifications and tap any notification
to expand it.
To delete a notification tap to expand it. Then swipe to the bottom and tap
Clear.
To delete all notifications at once, swipe to the top of your notifications and
tap Clear All.
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Turn off notifications
Turn off all notifications in the quick settings on Ionic, or turn off certain notifications
with the Fitbit app.
To turn off all notifications:
1. Press and hold the back button on your watch and swipe left until you reach
the quick settings screen.
2. Tap Notifications to turn them off.
To turn off certain notifications:
1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon
> Ionic tile > Notifications.
2. Turn off the notifications you no longer want to receive on your watch.
3. Tap Notifications > Ionic in the top left corner to return to device settings.
Sync your watch to save your changes.
Note that if you use the Do Not Disturb setting on your phone, you don't receive
notifications until you turn off this setting.
Answer or reject phone calls
If paired to an iPhone or Android (8.0+) phone, Ionic lets you accept or reject
incoming phone calls. If your phone is running an older version of the Android OS,
you can reject, but not accept, calls from your watch.
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To accept a call, tap the green phone icon on your watch's screen. Note that you
can't speak into the watch—accepting a phone call answers the call on your nearby
phone. To reject a call, tap the red phone icon to send the caller to voicemail.
The caller's name appears if that person is in your contacts list; otherwise you see a
phone number.
Respond to messages
Respond directly to text messages and notifications from select apps on your watch
with preset quick replies. This feature is currently only available on watches paired
to an Android phone.
To use quick replies:
1. Tap the notification on your watch. To see recent messages, swipe down from
the clock face.
2. Tap Reply. If you don’t see an option to reply to the message, quick replies
aren’t available for the app that sent the notification.
3. Choose a text reply from the list of quick replies or tap the emoji icon
choose an emoji.
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You can also customize quick replies. For more information, see help.fitbit.com.
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Timekeeping
Alarms vibrate to awake or alert you at a time you set. Set up to 8 alarms to occur
once or on multiple days of the week. You can also time events with the stopwatch
or set a countdown timer.
For more information, see help.fitbit.com.
Enable or disable an alarm
Set, manage, and delete alarms in the Alarms app
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For more information, see help.fitbit.com.
Dismiss or snooze an alarm
When an alarm goes off, the watch vibrates.
To dismiss the alarm, tap the check mark. To snooze the alarm for 9 minutes, tap the
ZZZ icon.
Snooze the alarm as many times as you want. Ionic automatically goes into snooze
mode if you ignore the alarm for more than 1 minute.
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Time events with the stopwatch
To use the stopwatch:
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1. On Ionic, open the Timer app
2. If the watch shows the countdown timer, tap the stopwatch icon at the top.
3. Tap the play icon to start the stopwatch.
4. Tap the pause icon to stop the stopwatch.
5. Tap the reset icon to reset the stopwatch.
Set a timer
To use the countdown timer:
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1. On Ionic, open the Timer app
2. If the watch shows the stopwatch, tap the hourglass icon at the top.
3. Tap the numbers and swipe up and down to set the timer.
4. Press the back button to return to the countdown screen.
5. Tap the play icon to start the timer. Ionic vibrates when the time allotted is
done.
6. Tap the check mark icon to stop the alert.
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Note that the stopwatch and countdown timer can run at the same time.
For more information, see help.fitbit.com.
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Activity and Sleep
Ionic continuously tracks a variety of stats whenever you wear it, including hourly
activity, heart rate, and sleep. Data automatically syncs to the Fitbit app throughout
the day.
See your stats
Swipe up from the clock face on your watch to access Fitbit Today, which tracks up
to 7 of these stats:
Core Stats
steps taken today, calories burned, distance covered, floors
climbed, active minutes, and goal history over the past 7 days
Hourly
Steps
steps taken this hour and the number of hours you met your hourly
activity goal
Heart rate
current heart rate and either your heart-rate zone or resting heart
rate (if not in a zone), time spent in each heart-rate zone, and your
cardio fitness score
Exercise
number of days you met your exercise goal this week and up to 5
of your most recently tracked exercises
Cycle Track
information on the current stage of your menstrual cycle, if
applicable
Sleep
time spent asleep, time spent in each sleep stage, and your sleep
history over the past 7 days
Water
water intake logged today and history over the past 7 days
Food
calories eaten, calories remaining, and your macronutrient
breakdown by percentage
Weight
remaining weight left to lose or gain to reach your goal, your
current weight, and your progress since you last set your weight
goal
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Badges
the next daily and lifetime badges you’ll unlock
Swipe left or right on each tile to view the complete set of stats. Tap the+ icon on
the water tile or weight tile to log an entry.
To reorder the tiles, press and hold a row, then drag it up or down to change its
position.
Note that Fitbit Today shows a maximum of 7 tiles. Tap Settings at the bottom of
the screen and select up to 7 stats to track.
Find your complete history and other information automatically detected by your
watch in the Fitbit app.
Track a daily activity goal
Ionic tracks your progress toward a daily activity goal of your choice. When you
reach your goal, the watch vibrates and shows a celebration.
Choose a goal
Set a goal to help you get started on your health and fitness journey. To begin, your
goal is to take 10,000 steps per day. Choose to change the number of steps taken,
or to instead make your goal distance traveled, calories burned, or active minutes.
For more information, see help.fitbit.com.
See goal progress
Some clock faces show a goal progress ring or bar to help keep you motivated. For
example, on the Gauges clock face, the solid portion of the circle around the step
count icon in the top right shows that you're close to hitting your goal.
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For more information, see "See your stats" on page 33.
Track your hourly activity
Ionic helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You'll feel a vibration
and see a reminder on your screen at 10 minutes before the hour if you haven't
walked 250 steps. When you meet the 250-step goal after receiving the reminder,
you'll feel a second vibration and see a congratulatory message.
For more information, see help.fitbit.com.
Track your sleep
Wear Ionic to bed to automatically track your time asleep and sleep stages (time
spent in REM, light sleep, and deep sleep). To see your sleep stats, sync your watch
when you wake up and check the app.
For more information, see help.fitbit.com.
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Set a sleep goal
By default, you have a sleep goal of 8 hours of sleep per night. Customize this goal
to meet your needs.
For more information, see help.fitbit.com.
Set a bedtime reminder
The Fitbit app can recommend consistent bedtimes and wake times to help you
improve the consistency of your sleep cycle. You can choose to be reminded
nightly when it's time to start getting ready for bed.
For more information, see help.fitbit.com.
Learn about your sleep habits
Ionic tracks several sleep metrics including when you go to bed, how long you're
asleep, and your time spent in each sleep stage. Track your sleep with Ionic and
check the Fitbit app to understand how your sleep patterns compare to your peers.
For more information, see help.fitbit.com.
See your heart rate
Ionic tracks your heart rate throughout the day. View your real-time heart rate and
your resting heart rate on your watch by swiping up from the clock screen to access
your stats. For more information, see "See your stats" on page 33. Certain clock
faces show your real-time heart rate on the clock screen.
During a workout, Ionic shows your heart-rate zone to help you target the training
intensity of your choice.
For more information, see "Check your heart rate" on page 42.
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Adjust your heart-rate setting
Track your heart rate day and night with Ionic. To preserve battery life, turn off
heart-rate tracking in the Settings app > Heart Rate.
Note that the green LED on the back of Ionic continues to flash even if you turn off
heart-rate tracking.
For more information, see help.fitbit.com.
Practice guided breathing
The Relax app on Ionic provides personalized guided breathing sessions to help
you find moments of calm throughout the day. You can choose between 2-minute
and 5-minute sessions.
To begin a session:
1. On Ionic, open the Relax app
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to choose the 52. The 2-minute session is the first option. Tap the gear icon
minute session or turn off the optional vibration. Then press the back button
on your watch to return to the Relax screen.
3. Tap the play icon to start the session and follow the on-screen instructions.
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After the exercise, you'll see a summary that shows your alignment (how closely
you followed the breathing prompt), your heart rate at the start and end of the
session, and how many days you completed a guided breathing session this week.
All notifications are automatically disabled during the session.
For more information, see help.fitbit.com.
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Fitness and Exercise
Track activity with the Exercise app
Fitbit Coach app
and complete guided workouts with the
right on your wrist.
Sync Ionic with the Fitbit app and share your activity with friends and family, see
how your overall fitness level compares to your peers, and more.
Track your exercise automatically
Ionic automatically recognizes and records high-movement activities at least 15
minutes long—including run, elliptical, and swim. Sync your device to see basic stats
about your activity in your exercise history.
For more information, see help.fitbit.com.
Track and analyze exercise with the Exercise app
Track specific exercises—such as run, bike, swim, or weights—with the Exercise app
on Ionic to see real-time stats, including heart-rate data, calories burned, elapsed
time, and a post-workout summary on your wrist. For complete workout stats, and
route and pace information if you used GPS, review your exercise history in the
Fitbit app.
Track an exercise
To track an exercise:
.
1. On your watch, open the Exercise app
2. Swipe to find an exercise, and tap to choose it.
3. Tap the play icon to begin the exercise, or tap the flag icon to choose a time,
distance, or calorie goal depending on the activity.
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4. When you're done with your workout or want to pause, tap the pause icon.
5. Tap the play icon to resume your workout, or tap the flag icon to finish.
6. When prompted, confirm you want to end the workout. Your workout
summary appears.
7. Tap Done to close the summary screen.
Note:
l
l
l
Ionic shows 3 real-time stats of your choice. Swipe the middle stat to scroll
through your real-time stats. You can adjust the stats you see in the settings
for each exercise.
If you set an exercise goal, your watch vibrates when you’re halfway to your
goal and when you reach the goal.
If you chose an exercise with GPS, you’ll see an icon in the top left as your
watch connects to a GPS signal. When the screen says “connected” and Ionic
vibrates, GPS is connected.
Customize your exercise settings and shortcuts
Customize various settings for each exercise type right on your watch. For example,
you can turn GPS on or off, automatically pause an activity when you stop moving
(known as Auto-Pause), receive alerts when you reach certain milestones during
your workout (known as Cues), and track runs automatically without opening the
Exercise app (known as Run Detect). You can also choose to keep the screen on
during exercise (known as Always-on Screen).
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To customize an exercise setting:
.
1. On Ionic, tap the Exercise app
2. Swipe through the list of exercises until you find the one you want to
customize.
in the top left and scroll through the list of settings.
3. Tap the gear icon
4. Tap a setting to adjust it.
5. When you're done, press the back button to return to the exercise screen and
then tap the play icon to start the workout.
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Check your workout summary
After you complete a workout, Ionic shows a summary of your stats.
Sync your watch to save the workout in your exercise history, where you can find
additional stats and see your route and pace if you used GPS.
Check your heart rate
Heart-rate zones help you target the training intensity of your choice. Ionic shows
your current zone and progress toward your maximum heart rate next to your
heart-rate reading. In the Fitbit app, you can see your time spent in zones during a
particular day or exercise. Three zones based on American Heart Association
recommendations are available by default, or you can create a custom zone if you
have a specific heart rate you're targeting.
Default heart-rate zones
Default heart-rate zones are calculated using your estimated maximum heart rate.
Fitbit calculates your maximum heart rate with the common formula of 220 minus
your age.
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Icon
Zone Calculation
Description
Out of Below 50% Your heart rate may be elevated, but not
Zone
of your
enough to be considered exercise.
maximum
heart rate
Fat Burn Between
50% and
69% of
your
maximum
heart rate
This is a low-to-medium intensity exercise
zone. This zone may be a good place to start
for those new to exercise. It's called the Fat
Burn zone because a higher percentage of
calories are burned from fat, but the total
calorie burn rate is lower.
Cardio Between
70% and
84% of
your
maximum
heart rate
This is a medium-to-high intensity exercise
zone. In this zone you're pushing yourself but
not straining. For most people this is the
exercise zone to target.
Peak
This is a high-intensity exercise zone. This zone
is for short intense sessions that improve
performance and speed.
Greater
than 85%
of your
maximum
heart rate
Note that the heart-rate value appears gray if your watch is searching for a stronger
reading.
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Custom heart-rate zones
Configure a custom heart-rate zone or a custom max heart rate in the Fitbit app if
you have a specific target in mind. For example, elite athletes might have a target
that differs from the American Heart Association’s recommendations for most
people.
For more information, see help.fitbit.com.
Work out with Fitbit Coach
The Fitbit Coach app
provides guided bodyweight workouts on your wrist to
help you stay fit anywhere.
To start a workout:
.
1. On Ionic, tap the Fitbit Coach app
2. Scroll through the list of workouts.
3. Tap a workout and then press the play button to start. To preview the
workout first, tap the menu icon in the top right.
For more information, see help.fitbit.com.
During a workout, you can play music through the Music app
, Pandora app
,
or Deezer app
on your watch or control music playing on your phone. To play
music stored on your watch, first open the Music, Pandora, or Deezer app and
choose a playlist. Then go back to the Fitbit Coach app and start a workout. Note
that you need to pair a Bluetooth audio device, such as headphones or a speaker, to
Ionic to hear music stored on your watch.
For more information, see "Music and Podcasts" on page 46.
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Share your activity
After you complete a workout, sync your watch with the Fitbit app to share your
stats with friends and family.
For more information, see help.fitbit.com.
Track your cardio fitness score
Track your overall cardiovascular fitness in Fitbit Today or in the Fitbit app. See
your cardio fitness score and cardio fitness level, which shows how you compare to
your peers.
On your watch swipe up to Fitbit Today and scroll to the heart-rate tile. Swipe left
to see your time spent in each heart-rate zone for the day. Swipe left again to see
your cardio fitness score and cardio fitness level.
From the Fitbit app dashboard, tap the heart rate tile and then swipe left to see
your cardio fitness stats.
For more information, see help.fitbit.com.
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Music and Podcasts
Store your favorite playlists on Ionic and then listen to music and podcasts with
Bluetooth headphones or another audio device without needing your phone. For
instructions on how to pair a Bluetooth audio device to Ionic, see "Connect
Bluetooth headphones or speakers" below.
Connect Bluetooth headphones or speakers
Connect up to 8 Bluetooth audio devices, including Fitbit Flyer headphones, to
listen to playlists on your watch. When you add a new Bluetooth audio device for
the first time, make sure both the device and Ionic are in pairing mode.
To pair a new Bluetooth audio device:
1. Start by activating pairing mode on your Bluetooth headphones, speaker, or
other audio device.
and then scroll down and tap Bluetooth.
2. On Ionic, open the Settings app
3. Tap + Audio Device. Ionic searches for nearby devices.
4. When Ionic finds nearby Bluetooth audio devices, it shows a list on the screen.
Tap the name of the device you want to pair.
When pairing is complete, a check mark appears on the screen.
To listen to music with a different Bluetooth audio device:
46
.
1. On Ionic, open the Settings app
2. Tap Bluetooth.
3. Tap the audio device you want to use or pair a new device. Then wait a
moment for the device to connect.
For more information, see help.fitbit.com.
Listen to personal music and podcasts
With the Music app
on Ionic, you can store several hours worth of your favorite
songs and podcasts to play right from your wrist. To download playlists to your
watch, you need a computer with a Wi-Fi connection and the free Fitbit desktop
app. Keep in mind you can only transfer files that you own or that don't require a
license. Songs from music subscription services are not supported for download to
the Music app. For information on supported subscription services, see "Use Deezer
on Ionic" on page 54 and "Use Pandora on Ionic (United States only)" on page 52.
See below for instructions on how to download playlists with a Windows 10 PC or
Mac. For Windows 7/8 PC instructions, see help.fitbit.com.
Add music and podcasts with your Windows 10 PC
Download playlists of your personal music and podcasts from your iTunes Library or
Windows Media Player to Ionic. Note that you can also create playlists in the Fitbit
desktop app using the drag-and-drop feature to add your tracks.
Create a playlist
Create at least 1 playlist of songs or podcasts to download to your watch.
If you use iTunes, make sure you approve the app to share your playlists with your
watch:
Open iTunes on your computer > Edit > Preferences > Advanced > Share iTunes
Library XML with other applications > OK.
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Install the Fitbit app
If you haven't already done so, install the Fitbit app on your computer:
1. Tap or click the Start button on your PC and open the Microsoft Store.
2. Search for "Fitbit app." When you find it, tap or click Free to download the
app.
3. Tap or click Microsoft account to sign in with your existing Microsoft account.
If you don't already have an account with Microsoft, follow the on-screen
instructions to create a new account.
4. When the app is installed, open it and log in to your Fitbit account.
Connect to Wi-Fi
Make sure Ionic and your PC are able to connect to the same Wi-Fi network:
> Ionic tile.
1. From the Fitbit app dashboard, tap or click the Account icon
2. Tap or click Wi-Fi Settings.
3. Tap or click Add Network and follow the on-screen instructions to add your
Wi-Fi network or check the Network list to make sure it’s already listed.
4. Tap the network name > Connect.
5. To see which network your computer is connected to, tap or click the Wi-Fi
symbol
watch.
on your screen. Connect to the same Wi-Fi network as your
Note that if your Wi-Fi network requires you to log on through a browser, it’s not
supported on Ionic. For more information, see help.fitbit.com.
Download your playlists
1. For best results, sync your watch in the Fitbit app, and then disable Bluetooth
temporarily on your phone and computer.
2. Plug your watch into the charger.
3. On your PC, open the Fitbit app and tap or click the Music icon
4. Tap or click Personal Music.
.
and then tap Transfer Music. Note that you
5. On Ionic, open the Music app
may need to scroll down to see the transfer button.
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6. Wait a few moments for Ionic to connect. Note it can sometimes take a minute
or two to connect.
7. When prompted, follow the on-screen instructions on your computer to
choose the playlists you want to download to your watch. After you choose a
playlist, the download starts automatically.
8. Note that if you take several minutes to pick your first playlist, Wi-Fi may
disconnect to preserve your battery. Tap the Transfer Music button again to
reconnect and continue choosing your playlists.
9. After the download is complete, pair Bluetooth headphones or a speaker to
Ionic and open the Music app
to listen to your playlists. Your phone and
computer don’t need to be nearby in order to listen to music from the Music
app.
For more information, see help.fitbit.com.
Add music and podcasts with your Mac
Download playlists of your personal music and podcasts from your iTunes Library to
Ionic.
Create a playlist
Within iTunes, create at least 1 playlist of songs or podcasts to download to your
watch.
Make sure you approve the iTunes app to share your playlists with your watch:
Open iTunes on your computer > Edit > Preferences > Advanced > Share iTunes
Library XML with other applications > OK.
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Connect to Wi-Fi
Make sure Ionic and your Mac are able to connect to the same Wi-Fi network:
> Ionic tile.
1. From the Fitbit app dashboard, tap or click the Account icon
2. Tap or click Wi-Fi Settings
3. Tap or click Add Network and follow the on-screen instructions to add your
Wi-Fi network or check the Network list to make sure it’s already listed.
4. Tap the network name > Connect.
5. To see which network your computer is connected to, tap or click the Wi-Fi
symbol
watch.
on your screen. Connect to the same Wi-Fi network as your
Note that if your Wi-Fi network requires you to log on through a browser, it’s not
supported on Ionic. For more information, see help.fitbit.com.
Install Fitbit Connect
Install a free software application called Fitbit Connect that lets you download
music from your iTunes Library to Ionic.
1.
2.
3.
4.
On your Mac, go to https://www.fitbit.com/setup.
Scroll down and click the option to Download for Mac.
Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens.
Click Continue to move through the installer.
Download your playlists
1. For best results, sync your watch in the Fitbit app, and then disable Bluetooth
temporarily on your phone and computer.
2. Plug your watch into the charger.
3. In the Fitbit Connect window on your computer, click Manage My Music.
4. Log in to your Fitbit account.
and then tap Transfer Music. Note that you
5. On Ionic, open the Music app
may need to scroll down to see the transfer button.
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6. Wait a few moments for Ionic to connect via Wi-Fi. Note this can sometimes
take a minute or two.
7. When prompted, follow the on-screen instructions to choose the playlists you
want to download to Ionic. After you choose a playlist, the download starts
automatically.
8. Note that if you take several minutes to pick your first playlist, Wi-Fi may
disconnect to preserve your battery. Tap the Transfer Music button again to
reconnect and continue choosing your playlists.
9. After the download is complete, pair Bluetooth headphones or a speaker to
Ionic and open the Music app
to listen to your playlists. Your phone and
computer don’t need to be nearby in order to listen to music from the Music
app.
For more information, see help.fitbit.com.
Control music with Ionic
Control music and podcasts playing on Ionic or on your phone, or change the
Bluetooth audio output device.
Choose the music source
To choose whether Ionic controls music playing on your watch or phone:
1. Press and hold the back button and swipe to the Music Controls screen.
2. Tap the 3 dots ... icon.
3. Tap the phone or watch icon to switch the source.
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If you have an Android or Windows 10 phone, turn on Bluetooth Classic to control
music on your phone:
on your watch > Bluetooth > Pair.
1. Open the Settings app
2. On your phone, navigate to the Bluetooth settings where paired devices are
listed. Your phone will scan for available devices.
3. When you see Ionic (Classic) listed, tap it.
Control music
1. While music is playing, press and hold the back button and swipe to the Music
Controls screen.
2. Play, pause, or tap the arrow icons to skip to the next track or previous track (if
the audio source permits it). Tap the + and - icons to control the volume.
3. To open additional controls, tap the 3 dots ... icon. Here, you can change the
Bluetooth audio output device.
Use Pandora on Ionic (United States only)
With the Pandora app
for Ionic, you can download up to 3 of your most-played
Pandora stations or popular curated Workout stations directly to your watch. Note
that you need a paid subscription to Pandora and a Wi-Fi connection to download
stations. For more information about Pandora subscriptions, see help.pandora.com.
To download Pandora stations:
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1. If you haven't already done so, make sure Ionic can connect to your Wi-Fi
network:
2.
3.
4.
5.
6.
> Ionic
a. From the Fitbit app dashboard, tap or click the Account icon
tile.
b. Tap or click Wi-Fi Settings.
c. Tap or click Add Network and follow the on-screen instructions to
connect to your Wi-Fi network. For more information, see
help.fitbit.com.
Go back to the dashboard and tap or click Media.
Tap or click Pandora.
Follow the on-screen instructions to log in to your Pandora account. If you
don't have a paid Pandora subscription, upgrade your existing account or
create a new account and then return to the Fitbit app to complete setup.
In the Fitbit app, choose to auto-sync up to 3 of your most-played Pandora
stations or manually select up to 3 Workout stations. If you have Thumbprint
Radio on your Pandora account, it also downloads to your watch regardless of
which option you choose.
Plug your watch into the charger. Stations download automatically when the
watch is charging and in range of your Wi-Fi network, or tap the three dots
icon
> Force Sync Now in the Pandora section of the Fitbit app to start a
download without your charger. Depending on the amount of music being
downloaded, this process can take at least 15 minutes per station. Check the
progress of the download on the watch’s screen or in the Fitbit app.
After the stations download, connect Bluetooth headphones or a Bluetooth speaker
to Ionic and open the Pandora app
on your watch to listen to music. Note that
you don't need to be connected to Wi-Fi or have your phone or computer nearby.
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For more information, see help.fitbit.com.
Use Deezer on Ionic
With the Deezer app
for Ionic, you can download your Deezer playlists and
Flow directly to your watch. Note that you need a paid subscription to Deezer and a
Wi-Fi connection to download music. For more information about Deezer
subscriptions, see support.deezer.com.
To download your Deezer playlists or Flow:
1. If you haven't already done so, make sure Ionic can connect to your Wi-Fi
network:
> Ionic
a. From the Fitbit app dashboard, tap or click the Account icon
tile.
b. Tap or click Wi-Fi Settings.
c. Tap or click Add Network and follow the on-screen instructions to
connect to your Wi-Fi network. For more information, see
help.fitbit.com.
. If you don't have the Deezer
2. On your Fitbit watch, open the Deezer app
app, download it from the Fitbit App Gallery.
3. Using a web browser on your phone, tablet, or computer, open
https://www.fitbit.com/deezer.
4. Enter the activation code shown on your watch.
5. If requested, follow the on-screen instructions to log in to your Fitbit account.
If you don’t see this step, skip to step 6.
6. Follow the on-screen instructions to log in to your Deezer account or create a
new account. You will need to subscribe to Deezer if you haven’t done so
already.
7. Once your activation succeeds, return to the Fitbit app and tap or click the
Account icon
> Ionic tile > Media > Deezer.
8. Tap or click Add Music to see your Flow, featured playlists, and any personal
playlists you've created in Deezer. If you haven’t favorited or created any
playlists, visit the Deezer mobile app or website to do so.
9. Tap or click playlists or the Flow header to queue for download.
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10. Plug your watch into the charger. Music downloads automatically when the
watch is charging and in range of your Wi-Fi network, or tap the three dots
icon
> Force Sync Now in the Deezer section of the Fitbit app to start a
download without your charger. Depending on the amount of music being
downloaded, this process can take several minutes or more. Check the
progress of the download on the watch’s screen or in the Fitbit app (if your
phone is within Bluetooth range).
After the music downloads, connect Bluetooth headphones or a Bluetooth speaker
to Ionic and open the Deezer app
on your watch to listen to your playlists. Note
that you don't need to be connected to Wi-Fi or have your phone or computer
nearby.
For more information, see help.fitbit.com.
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Fitbit Pay
Ionic includes a built-in NFC chip, which lets you use your credit and debit cards on
your watch by tapping your watch.
Use credit and debit cards
Set up Fitbit Pay in the Wallet section of the Fitbit app and then use your watch to
make purchases in stores that accept contactless payments.
We’re always adding new locations and card issuers to our list of partners. To see if
your payment card works with Fitbit Pay, see fitbit.com/fitbit-pay/banks.
Add credit and debit cards
To use Fitbit Pay, add at least 1 credit or debit card from a participating bank to the
Wallet section of the Fitbit app. The Wallet is where you add and remove payment
cards, set a default card for your watch, edit a payment method, and review recent
purchases.
To set up Fitbit Pay:
1. With your watch nearby, from the Fitbit app dashboard, tap the Account icon
> Ionic tile.
2. Tap the Wallet tile.
3. Follow the on-screen instructions to add a payment card. In some cases, your
bank may require additional verification. If you're adding a card for the first
time, you may be prompted to set a 4-digit PIN code for your watch. Note
that you also need passcode protection enabled for your phone.
4. After you add a card, follow the on-screen instructions to turn on notifications
for your phone (if you haven't already done so) to complete the setup.
You can add up to 6 payment cards to the Wallet and choose which card to set as
the default payment option on your watch.
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Make purchases
Make purchases using Fitbit Pay at any store that accepts contactless payments. To
determine if the store accepts Fitbit Pay, look for the symbol below on the payment
terminal:
To pay with Ionic:
All customers except those in Australia:
1. When you're ready to pay, press and hold the back button on your watch for 2
seconds. Swipe to the Payments screen if it's not shown.
2. If prompted, enter your 4-digit watch PIN code. Your default card appears on
the screen.
3. To pay with your default card, hold your wrist near the payment terminal. To
pay with a different card, swipe to find the card you want to use and then hold
your wrist near the payment terminal.
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When the payment succeeds, your watch vibrates and you'll see a confirmation on
the screen.
If the payment terminal doesn't recognize Fitbit Pay, make sure the watch face is
near the reader and that the cashier knows you're using a contactless payment.
Customers in Australia:
1. If you have a credit or debit card from an Australian bank, hold your watch
near the payment terminal to pay. If your card is from a bank outside of
Australia, or if you wish to pay with a card that is not your default card,
complete steps 1-3 in the section above.
2. If prompted, enter your 4-digit watch PIN code.
3. If the purchase amount exceeds $100 AU, follow the instructions on the
payment terminal. If prompted for a PIN code, enter the PIN code for your
card (not your watch).
If the payment terminal doesn't recognize Fitbit Pay, make sure the watch face is
near the reader and that the cashier knows you're using a contactless payment.
For added security, you must wear Ionic on your wrist to use Fitbit Pay.
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For more information , see help.fitbit.com.
Change your default card
When you're ready to pay, your default card appears first on your watch's screen.
To change your default card:
1.
2.
3.
4.
From the Fitbit app dashboard, tap the Account icon
Tap the Wallet tile.
Find the card you want to set as the default option.
Tap Set as Default.
> Ionic tile.
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Weather
The Weather app
on Ionic displays the weather in your current location, as well
as 2 additional locations you choose.
Check the weather
To check the current weather, open the Weather app on your watch. By default, the
Weather app shows your current location. Swipe left to view the weather in any
additional locations you added.
If the weather for your current location doesn't appear, check that you turned on
location services for the Fitbit app. If you change locations, sync your watch to see
your new location in the Weather app.
Add or remove a city
To add or remove a city:
1. Open the Fitbit app and tap the Account icon
2. Tap Apps.
> Ionic tile.
next to Weather. You may need to scroll down to find
3. Tap the gear icon
the app.
4. Tap Add City to add up to 2 additional locations or tap Edit > the X icon to
delete a location. Note that you can't delete your current location.
5. Sync your watch with the Fitbit app to see the updated list of locations on
your watch.
For more information, see help.fitbit.com.
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Update, Restart, and Erase
Some troubleshooting steps may ask you to restart your watch, while erasing it is
useful if you want to give Ionic to another person. Update your watch to receive any
new Fitbit OS updates.
Restart Ionic
To restart your watch, press and hold the back and bottom buttons for a few
seconds until you see the Fitbit logo on the screen.
Restarting your watch reboots the device but doesn't delete any data.
Ionic has a small hole (altimeter sensor) on the back of the device. Don’t attempt to
restart your device by inserting any items, such as paper clips, into this hole as you
can damage your Ionic.
Erase Ionic
If you want to give Ionic to another person or wish to return it, first clear your
personal data:
On Ionic, open the Settings app
> About > Factory Reset.
Update Ionic
Update your watch to get the latest feature enhancements and product updates.
When an update is available, you’ll see a notification in the Fitbit app. When the
update starts, a progress bar appears on Ionic and in the Fitbit app until the update
is complete. Keep your watch and phone close to each other during the update
process.
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For best results, make sure your watch is charged and can connect to your Wi-Fi
network.
Note: Updating Ionic can take an hour or longer and may be demanding on the
battery. We recommend plugging your watch into the charger before starting an
update.
If you have trouble updating your watch, see help.fitbit.com.
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Troubleshooting
If Ionic isn't working properly, see our troubleshooting steps below. Visit
help.fitbit.com for more information.
Heart-rate signal missing
Ionic continuously tracks your heart rate while you're exercising and throughout the
day. If the heart-rate sensor on your watch has difficulty detecting a signal, dashed
lines appear.
If your device doesn't detect a heart-rate signal, first make sure heart-rate tracking
is turned on in the Settings app on your device. Next, make sure you're wearing
your watch correctly, either by moving it higher or lower on your wrist or by
tightening or loosening the wristband. Ionic should be in contact with your skin.
After holding your arm still and straight for a short time, you should see your heart
rate again.
If the heart-rate signal is still missing, open the Settings app
make sure Heart Rate is set to On.
on your watch and
GPS signal missing
Environmental factors including tall buildings, dense forest, steep hills, and even
thick cloud cover can interfere with Ionic’s ability to connect to GPS satellites. If
your watch is searching for a GPS signal during an exercise, you’ll see “connecting”
appear at the top of the screen.
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For best results, wait for Ionic to find the signal before you start your workout.
Can't connect to Wi-Fi
If Ionic can't connect to Wi-Fi, first make sure that you're attempting to connect
your watch to a compatible network. For best results, use your home or work Wi-Fi
network. Ionic can't connect to 5GHz Wi-Fi, WPA enterprise, or public networks
that require logins, subscriptions, or profiles. For a list of compatible network types,
see "Connect to Wi-Fi" on page 10.
After verifying the network is compatible, restart your watch and try connecting to
Wi-Fi again. If you see other networks appear in the list of available networks, but
not your preferred network, move your watch closer to your router.
If you're trying to download personal music or podcasts, make sure Ionic and your
computer are connected to the same Wi-Fi network. To do so, review the steps in
"Music and Podcasts" on page 46. For a stronger Wi-Fi connection, keep your watch
close to your router.
If you're trying to download Pandora stations or Deezer playlists, first make sure
your Wi-Fi network is working correctly. Connect another device to your network; if
it connects successfully, try again to download your station or playlist. Note that
stations and playlists download automatically when the watch is charging and in
range of your Wi-Fi network, or tap Force Sync Now in the Fitbit app to add the
stations to your watch.
For more information, see help.fitbit.com.
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Other issues
If your watch experiences any of the following problems, restart it:
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l
l
Won't sync
Won't respond to taps, swipes, or button press
Won't track steps or other data
For instructions on how to restart your watch, see "Restart Ionic" on page 61.
For more information or to contact Customer Support, see help.fitbit.com.
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General Info and Specifications
Sensors
Fitbit Ionic contains the following sensors and motors:
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l
l
l
l
A MEMS 3-axis accelerometer, which tracks motion patterns
An altimeter, which tracks altitude changes
A GPS receiver with GLONASS, which tracks your location during a workout
An optical heart-rate tracker
An ambient light sensor
Materials
The housing and buckle on Ionic are made of anodized aluminum. While anodized
aluminum can contain traces of nickel, which can cause an allergic reaction in
someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the
European Union's stringent Nickel Directive.
The wristband that comes with Ionic is made of a flexible, durable elastomer
material similar to that used in many sports watches. It doesn't contain latex.
Accessory wristbands are available in genuine leather.
Wireless technology
Ionic contains a Bluetooth 4.0 radio receiver and NFC chip.
Haptic feedback
Ionic contains a vibration motor for alarms, goals, notifications, reminders, and apps.
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Battery
Ionic contains a rechargeable lithium-polymer battery.
Memory
Ionic stores your data, including daily stats, sleep information, and exercise history,
for 7 days. For best results, make sure the All-Day Sync option is turned on.
Display
Ionic has a color LCD display.
Wristband size
Wristband sizes are shown below. Note that accessory wristbands sold separately
may vary slightly.
Small wristband
Fits a wrist between 5.5 and 6.7 inches in circumference
Large wristband
Fits a wrist between 6.7 and 8.1 inches in circumference
Environmental conditions
Operating Temperature
14° to 113° F
(-10° to 45° C)
Non-operating Temperature -4° to 14° F
(-20° to -10° C)
113° to 140°F
(45° to 60° C)
Water Resistance
Water resistant up to 50 meters
Maximum Operating Altitude 30,000 feet
(9,144 m)
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Learn more
To learn more about your watch and dashboard, visit help.fitbit.com.
Return policy and warranty
You can find warranty information and the fitbit.com return policy at
fitbit.com/legal/returns-and-warranty.
68
Regulatory & Safety Notices
Model Name: FB503
Notice to the User: Regulatory content for certain regions can also be viewed on
your device. To view the content:
Settings > About > Regulatory Info
USA: Federal Communications Commission (FCC)
statement
FCC ID: XRAFB503
Notice to the User: The FCC ID can also be viewed on your device. To view the
content:
Settings > About > Regulatory Info
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference and
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
FCC Warning
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
69
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
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Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure in public or
uncontrolled environments.
Canada: Industry Canada (IC) statement
IC: 8542A-FB503
Notice to the User: The IC ID can also be viewed on your device. To view the
content:
Settings > About > Regulatory Info
This device meets the IC requirements for RF exposure in public or uncontrolled
environments.
Cet appareil est conforme aux conditions de la IC en matière de RF dans des
environnements publics ou incontrôlée
IC Notice to Users English/French in accordance with current issue of RSS GEN:
This device complies with Industry Canada license exempt RSS standard(s).
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operation of the device.
70
Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence
(s). Son utilisation est soumise à Les deux conditions suivantes:
1. cet appareil ne peut pas provoquer d’interférences et
2. cet appareil doit accepter Toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement du dispositif
European Union (EU)
Simplified EU Declaration of Conformity
Hereby, Fitbit, Inc. declares that the radio equipment type Model FB503 is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address: www.fitbit.com/safety
Vereinfachte EU-Konformitätserklärung
Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB503 die Richtlinie
2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen
kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety
Declaración UE de Conformidad simplificada
Por la presente, Fitbit, Inc. declara que el tipo de dispositivo de radio Modelo
FB503 cumple con la Directiva 2014/53/UE. El texto completo de la declaración de
conformidad de la UE está disponible en la siguiente dirección de Internet:
www.fitbit.com/safety
Déclaration UE de conformité simplifiée
Fitbit, Inc. déclare par la présente que les modèles d’appareils radio FB503 sont
conformes à la Directive 2014/53/UE. Les déclarations UE de conformité sont
disponibles dans leur intégralité sur le site suivant : www.fitbit.com/safety
Dichiarazione di conformità UE semplificata
Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB503 è conforme
alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è
disponibile al seguente indirizzo Internet: www.fitbit.com/safety
71
Safety Statement
This equipment has been tested to comply with safety certification in accordance
with the specifications of EN Standard: EN60950-1:2006 + A11:2009 + A1:2010 + A12:
2011 + A2:2013.
Frequency Information
Frequency range (MHz): 2400-2483.5
Highest EIRP power in the range (dBm): 16.88
Australia and New Zealand
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
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Tap Settings > About > Regulatory Info.
China
Notice to the User: Regulatory content can also be viewed on your device.
Instructions to view content from your menu:
Settings > About > Regulatory Info
China RoHS
72
部件名称
Part Name
Model FB503
表带和表扣
(Strap and
Buckle)
电子
(Electronics)
电池
(Battery)
充电线
(Charging
Cable)
本表格依据 SJ/T
有毒和危险品
Toxic and Hazardous Substances or Elements
铅
(Pb)
水银
(Hg)
镉
(Cd)
六价铬
(Cr(VI))
多溴化苯
(PBB)
多溴化二苯
醚
(PBDE)
O
O
O
O
O
O
--
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
11364 的规定编制
O = 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下
(indicates that the content of the toxic and hazardous substance in all the
Homogeneous Materials of the part is below the concentration limit requirement as
described in GB/T 26572).
X = 表示该有害物质至少在该部件的某一均质材料中的含量超出 GB/T 26572规定的限量要
求 (indicates that the content of the toxic and hazardous substance in at least
one Homogeneous Material of the part exceeds the concentration limit requirement
as described in GB/T 26572).
CMIIT ID 2017DJ4947
73
India
Notice to the User: Regulatory content for select regions can also be viewed on
your device. To view the content:
Settings > About > Regulatory Info
Israel
51-61887 ‫התאמה אישור‬
.‫המוצר של המודולארי בחלק טכני שינוי כל לבצע אי‬
Japan
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings > About > Regulatory Info
007-AF0125
Morocco
AGREE PAR L’ANRT MAROC
Numéro d’agrément: MR 16114 ANRT 2018
Date d’agrément: 26/3/2018
74
Nigeria
Connection and use of this communications equipment is permitted by the Nigerian
Communications Commission.
Oman
OMAN-TRA/TA-R/4605/17
D090258
Pakistan
Model: FB503
Serial No: Refer to retail box
Year of Manufacture: 2018
Philippines
Model FB503
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Serbia
И 005 17
Singapore
Complies with IMDA
Standards DA107950
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South Korea
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings > About > Regulatory Info
클래스 B 장치 (가정 사용을위한 방송 통신 기기) : EMC 등록 주로 가정용 (B 급)으로하고, 모
든 지역에서 사용할 수 있습니다 얻을이 장치.
Taiwan
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings > About > Regulatory Info
CCAJ17LP4710T8
Model FB503
注意!
依據 低功率電波輻射性電機管理辦法
第十二條 經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得擅自變
更頻率、加大功率或變更原設計之特性及功能
第十四條
低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停
用,並改善至無干擾時方得繼續使用。
前項合法通信,指依電信法規定作業之無線電通信。
77
低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。
Translation:
Article 12
Without permission, any company, firm or user shall not alter the frequency,
increase the power, or change the characteristics and functions of the original
design of the certified lower power frequency electric machinery.
Article 14
The application of low power frequency electric machineries shall not affect the
navigation safety nor interfere a legal communication, if an interference is found,
the service will be suspended until improvement is made and the interference no
longer exists. The foregoing legal communication refers to the wireless
telecommunication operated according to the telecommunications laws and
regulations. The low power frequency electric machinery should be able to tolerate
the interference of the electric wave radiation electric machineries and equipment
for legal communications or industrial and scientific applications.
電池警語:
此裝置使用鋰電池。
若未遵照下列準則,則裝置內的鋰離子電池壽命可能會縮短或有損壞裝置、發生火災、化學
品灼傷、電解液洩漏及/或受傷的風險。
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請勿拆解、鑿孔或損壞裝置或電池。
請勿取出或嘗試取出使用者不可自行更換的電池。
請勿將電池曝露於火焰、爆炸或其他危險中。
請勿使用尖銳物品取出電池。
Translation:
Battery warning:
This device uses a lithium battery.
78
If the following guidelines are not followed, the life of the lithium-ion battery in the
device may be shortened or there is a risk of damage to the device, fire, chemical
burn, electrolyte leakage and / or injury.
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Do not disassemble, puncture or damage the device or battery.
Do not remove or try to remove the battery that the user can not replace.
Do not expose the battery to flames, explosions or other hazards.
Do not use sharp objects to remove the battery.
United Arab Emirates
TRA Registered No.: ER56752/17
Dealer No.: 35294/14
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Vietnam
Zambia
Model Name FB503
ZMB/ZICTA/TA/2018/3/39
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©2019 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks
or registered trademarks of Fitbit in the US and other countries. A more
complete list of Fitbit trademarks can be found at
http://www.fitbit.com/legal/trademark-list. Third-party trademarks
mentioned are the property of their respective owners.
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