Samsung UA43RU7100WXXY Product Manual

USER MANUAL
7 SERIES
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Before Reading This User Manual
This TV comes with this user manual and an embedded e-Manual.
Before reading this user manual, review the following:
User Manual
Read this provided user manual to see information
about product safety, installation, accessories, initial
configuration, and product specifications.
e-Manual
For more information about this TV, read the e-Manual
embedded in the product.
•• To open the e-Manual,
> Settings > Support > Open e-Manual
Scan this QR code with your smart device to visit Samsung's online Customer Service Center. You can
also use your PC to visit "www.samsung.com" and click Support. On the website, you can download the
user manual and see its contents on your PC or mobile device.
Learning the e-Manual's assistance functions
Search
Select an item from the search results to load the corresponding page.
Index
Select a keyword to navigate to the relevant page.
Recently Viewed
Topics
Select a topic from the list of recently viewed topics.
•• Some menu screens cannot be accessed from the e-Manual.
Learning the functions of the buttons that appear on e-Manual topic pages
Try Now
Link
English - 2
Allows you to access the corresponding menu item and try out the feature
right away.
Access an underlined topic referred to on an e-Manual page immediately.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
Refer to the table below for an explanation of symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
Class II product: This symbol indicates that a
safety connection to electrical earth (ground)
is not required. If this symbol is not present on
a product with a mains lead, the product MUST
have a reliable connection to protective earth
(ground).
AC voltage: Rated voltage marked with this
symbol is AC voltage.
This symbol indicates that high voltage is
present inside. It is dangerous to make any kind
of contact with any internal part of this product.
DC voltage: Rated voltage marked with this
symbol is DC voltage.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
Caution. Consult instructions for use: This
symbol instructs the user to consult the user
manual for further safety related information.
•• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure
reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be
blocked or covered.
–– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper
ventilation is provided.
–– Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
–– Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
•• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an
authorized dealer immediately.
•• This apparatus uses batteries. In your community, there might be environmental regulations that require you to
dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
•• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or
electric shock.
•• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon
or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit
from the appliance.
•• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due
to lightning and power line surges.
English - 3
•• Before plugging in the AC power cord of the TV, make sure that the operational voltage of the TV matches the
voltage of your local electrical power supply. Refer to the power specifications section of the manual and/or the
power supply label on the product for voltage and amperage information.
•• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
•• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this
apparatus.
•• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet,
always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord
with wet hands.
•• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from
it - unplug it immediately and contact an authorized dealer or service center.
•• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are going to leave the house
for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).
–– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to
generate sparks and heat or by causing the insulation to deteriorate.
•• Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location
with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a
day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
•• Use only a properly grounded plug and wall outlet.
–– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
•• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus
quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
•• Store the accessories (batteries, etc.) in a location safely out of the reach of children.
•• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung
service center.
•• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do
not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents.
These chemicals can damage the appearance of the TV or erase the printing on the product.
•• Do not expose this apparatus to dripping or splashing.
•• Do not dispose of batteries in a fire.
•• Do not short-circuit, disassemble, or overheat the batteries.
•• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery.
Replace only with the same or equivalent type.
•• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN
FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
•• Use care when touching the TV after it has been on for some time. Some parts can be warm to the
touch.
•• State of California Proposition 65 Warning
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
English - 4
Internet security
Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and
hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In
addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications.
Although we take steps to protect your Smart TV and personal information, no Internet-connected device or
transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure
your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:
•• When Samsung releases software updates to improve the security of your TV, you should promptly install these
updates. To automatically receive these updates, turn on Auto Update in the TV's menu (
>
Settings > Support
> Software Update > Auto Update). When an update is available, a popup message appears on the TV screen. Accept
the software download and update by selecting Yes when prompted. Take steps to secure your wireless access
point and network. Your access point's manual should provide additional details about how to implement the
following measures:
–– Secure your wireless access point's management settings with a unique password to prevent unauthorized
changes to security related settings.
–– Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless
network signal.
–– Secure access to your wireless network with a hard-to-guess password.
–– Confirm your access point's firewall setting is enabled (if so equipped).
–– Make sure that all your Internet-connected devices are behind your network's firewall.
–– If your access point or modem has a standby mode button, use it to disconnect your home network from the
Internet when it is not in use.
•• Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.). If your TV has a camera, recess the
camera into the TV's bezel when it is not in use. Recessing the camera makes it inoperative.
•• If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote
session, do NOT accept.
•• Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install only
those authorized apps provided by Samsung through Samsung Smart Hub.
Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product
appearance. Product design and specifications may change without notice.
English - 5
Contents
01
Before Reading This User Manual
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2
Warning! Important Safety Instructions
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3
Mounting the TV on a wall
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7
Providing proper ventilation for your TV
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8
-----------------------------------------------------------------------------
9
TV Installation
Safety Precaution: Securing the TV to the wall to prevent
falling
02
03
The Remote Control
About the Buttons on the Remote Control
----------------------------------------------------------------------------- 10
Installing batteries into the remote control
----------------------------------------------------------------------------- 11
Initial Setup
Using the TV Controller
04
05
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Troubleshooting and Maintenance
Troubleshooting
----------------------------------------------------------------------------- 13
What is Remote Support?
----------------------------------------------------------------------------- 14
Eco Sensor and screen brightness
----------------------------------------------------------------------------- 15
Caring for the TV
----------------------------------------------------------------------------- 15
Specifications and Other Information
Specifications
----------------------------------------------------------------------------- 16
Environmental Considerations
----------------------------------------------------------------------------- 17
Decreasing power consumption
----------------------------------------------------------------------------- 18
Dimensions
----------------------------------------------------------------------------- 18
Licenses
----------------------------------------------------------------------------- 18
LIMITED WARRANTY TO ORIGINAL PURCHASER
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01 TV Installation
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is
correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage
to the TV.
For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount
kit.
•• Refer to the installation manual included with the Samsung wall mount kit.
Wall mount Adapter
Wall mount
bracket
TV
C
Wall mount Adapter
Wall mount
bracket
TV
C
•• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose
to install the wall mount on your own.
•• To order the wall mount kit, contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864).
•• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to
surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a
ceiling or slanted wall, it may fall and result in severe personal injury.
•• When installing a wall mount kit, we recommend you fasten all four VESA screws.
•• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung
wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit,
depending on the geographical region.)
•• Standard dimensions for wall mount kits are shown in the table below.
•• If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the
wall mount is shown in column C in the table below.
TV size in
inches
VESA screw hole specs
(A * B) in millimeters
43-55
200 x 200
58-75
C (mm)
Standard
Screw
Pitch
(mm)
Quantity
43-45
M8
1.25
4
400 x 400
English - 7
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric
shock.
•• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw
specifications. Screws that are too long may cause damage to the inside of the TV set.
•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
differ depending on the wall mount specifications.
•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal
injury. Samsung is not liable for these kinds of accidents.
•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used
or when the consumer fails to follow the product installation instructions.
•• Do not mount the TV at more than a 15 degree tilt.
•• Always have two people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 4 inches (10 cm) between the TV and other objects (walls,
cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem
with the product caused by an increase in its internal temperature.
•• When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in
injury caused by the product falling.
English - 8
Safety Precaution: Securing the TV to the wall to prevent falling
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure
your children do not hang on or destabilize the TV. This action may cause the TV to tip over,
causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer
included with your TV. For added stability and safety, you can purchase and install the anti-fall
device as described below.
WARNING: Never place a television set in an unstable location. The television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions
such as
•• Using cabinets or stands recommended by the manufacturer of the television set.
•• Only using furniture that can safely support the television set.
•• Ensuring the television set is not overhanging the edge of the supporting furniture.
•• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring
both the furniture and the television set to a suitable support.
•• Not placing the television set on cloth or other materials that may be located between the television set
and supporting furniture.
•• Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If you are retaining and relocating the television set that you are replacing with this new set, you should
apply the same precautions to the old set.
Preventing the TV from falling
1. Using the appropriate screws, firmly fasten a set of brackets to the wall.
Confirm that the screws are firmly attached to the wall.
–– You may need additional material such as wall anchors depending on
the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of brackets to the
TV.
–– For the screw specifications, refer to "Standard Screw" in the table on
page 7.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall
with a durable, heavy-duty string, and then tie the string tightly.
–– Install the TV near the wall so that it does not fall backwards.
–– Connect the string so that the brackets fixed to the wall are at the
same height as or lower than the brackets fixed to the TV.
English - 9
02 The Remote Control
About the Buttons on the Remote Control
•• The images, buttons, and functions of the remote control may differ depending on the model.
•• The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by
visually impaired persons.
•• If you use the remote control that comes with your TV to control another TV, some functions may not operate
normally.
P (Power)
Turns the TV on and off.
Displays and selects the available
video sources.
Gives direct access to channels.
Selects additional digital channels
being broadcast by the same digital
station. For example, to select
channel ‘54-3’, press ‘54’, then press
‘-’ and ‘3’.
Returns to the previous channel.
Turns the sound on and off.
Adjusts the volume.
Returns to the Home Screen.
Launches the app indicated by the
button.
E (Select)
Press this button to select or run a
focused item.
Returns to the previous menu.
SETTINGS
Displays the main on-screen menu.
INFO
Displays information on the TV
screen.
CC/VD
Launches the Accessibility Shortcuts
menu.
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Changes channels.
Launches the Channel List.
Launches the app indicated by the
button.
Displays the Guide screen.
Moves the cursor, selects the
onscreen menu items, and changes
the values seen on the TV's menu.
Exits the menu.
Use these buttons according to the
directions on the TV screen.
Use these buttons with a specific
feature, according to the directions
on the TV's screen.
Installing batteries into the remote control
Match the polarity of the batteries to the symbols in the battery compartment.
•• Use the remote control within 23 feet (7 m) of the TV.
•• Bright light may affect the performance of the remote control. Avoid using near bright
fluorescent lights or neon signs.
•• The color and shape of the remote may vary depending on the model.
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03 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on
the screen and configure the TV's basic settings to suit your viewing environment.
•• To perform Initial Setup using the SmartThings app, you must connect your mobile device via Wi-Fi.
•• If the pop-up for setup does not appear automatically on the SmartThings app on your mobile device, manually add
the TV using Add Device on the dashboard of the SmartThings app, and then continue with the set up process.
•• The SmartThings app is available for mobile devices running Android 6.0 or higher or iOS 10 or higher.
•• Noise may occur temporarily when the TV communicates with mobile devices.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV, and then use the Control menu. The
Control menu appears when the TV Controller button is pressed while the TV is On. For more information about its
usage, refer to the figure below.
•• The screen may dim if the protective film on the SAMSUNG logo or the bottom of the TV is not detached. Please
remove the protective film.
Control menu
: Power Off
: Volume Up
: Channel Up
: Volume Down
: Channel Down
: Source
TV Controller button / Remote control sensor
Press: Move
Press & Hold: Select
The TV Controller button is located on the bottom of the TV.
English - 12
04 Troubleshooting and Maintenance
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the
Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, please visit "www.samsung.com"
and click Support or contact the call center listed on the back cover of this manual.
•• For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.
•• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be,
however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
•• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update
functions on the TV's menu (
>
Settings > Support > Software Update > Update Now or Auto Update).
The TV won’t turn on.
•• Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.
•• Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid
red.
•• Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote
control. If the TV turns on, refer to “The remote control does not work” below.
There is no picture/video/sound, or a distorted picture/video/sound from an external device, or
“Weak or No Signal” is displayed on the TV, or you cannot find a channel.
•• Make sure the connection to the device is correct and that all cables are fully inserted.
•• Remove and reconnect all cables connected to the TV and the external devices. Try new cables if possible.
•• Confirm that the correct input source has been selected (
>
Source).
•• Perform a TV self diagnosis to determine if the problem is caused by the TV or the device (
>
Settings >
Support > Self Diagnosis > Start Picture Test or Start Sound Test).
•• If the test results are normal, reboot the connected devices by unplugging each device's power cord and then
plugging it in again. If the issue persists, refer to the connection guide in the user manual of the connected device.
•• If you are not using a cable box or satellite box, and your TV is receiving TV signals from an antenna or a cable wall
connector, run Auto Program to search for channels (
>
Settings > Broadcasting > Auto Program).
The remote control does not work.
•• Check if the power indicator at the bottom of the TV blinks when you press the remote's Power button. If it does
not, replace the remote control's batteries.
•• Make sure that the batteries are installed with their poles (+/–) in the correct direction.
•• Try pointing the remote directly at the TV from 5 ft. to 6 ft. (1.5-1.8 m) away.
The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
•• Program the cable box or satellite box remote control to operate the TV. Refer to the cable box or satellite box user
manual for the SAMSUNG TV code.
English - 13
The TV settings are lost after 5 minutes.
•• The TV is in the Retail Mode. Change the Usage Mode in the System Manager Menu to Home Mode (
>
Settings > General > System Manager > Usage Mode > Home Mode).
Intermittent Wi-Fi
•• Make sure the TV has a network connection (
>
Settings > General > Network > Network Status).
•• Make sure the Wi-Fi password is entered correctly.
•• Check the distance between the TV and the modem or access point. The distance should not exceed 50 ft (15.2 m).
•• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between
the TV and the modem or access point. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone
walls/fireplaces, etc.)
Single story
Multi story
Wireless access point
Wireless repeater
•• Contact your Internet Service Provider (ISP) and ask them to reset your network circuit to re-register the MAC
addresses of your new modem or access point and the TV.
Video App problems (Youtube etc)
•• Change the DNS to 8.8.8.8. Select
>
Settings > General > Network > Network Status > IP Settings > DNS
Setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.
•• Reset by selecting
>
Settings > Support > Self Diagnosis > Reset Smart Hub.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
•• Diagnose your TV
•• Adjust the TV settings for you
•• Perform a factory reset on your TV
•• Install recommended firmware updates
How does Remote Support work?
You can easily get Samsung Remote Support service for your TV.
1. Call the Samsung Contact Center and ask for remote support.
2. Open the menu on your TV, and then go to the Support section. (
>
Settings > Support)
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears,
provide the PIN number to the technician.
4. The technician will then access your TV.
English - 14
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes
the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to
>
Settings
> General > Eco Solution > Ambient Light Detection.
•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light
Detection function.
•• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture
brightness.
Caring for the TV
•• If a sticker was attached to the TV screen, some debris can remain
after you remove the sticker. Please clean the debris off before
watching TV.
•• The exterior and screen of the TV can get scratched during cleaning.
Be sure to wipe the exterior and screen carefully using a soft cloth to
prevent scratches.
•• Do not spray water or any liquid directly onto the TV. Any liquid that
goes into the product may cause a failure, fire, or electric shock.
•• To clean the screen, turn off the TV, then gently wipe away smudges
and fingerprints on the panel with a micro-fiber cloth. Clean the
body or panel of the TV with a micro-fiber cloth dampened with a
small amount of water. After that, remove the moisture with a dry
cloth. While cleaning, do not apply strong force to the surface of the
panel because it can damage the panel. Never use flammable liquids
(benzene, thinner, etc.) or a cleaning agent. For stubborn smudges,
spray a small amount of screen cleaner on a micro-fiber cloth, and
then use the cloth to wipe away the smudges.
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05 Specifications and Other Information
Specifications
Model Name
UN43RU7100 / UN43RU7200 /
UN50RU7100 / UN50RU7200 /
UN43RU710D
UN50RU710D
Display Resolution
3840 x 2160
3840 x 2160
Screen Size
Diagonal
Measured Diagonally
43˝ Class
50˝ Class
42.5 inches
49.5 inches
20 W
20 W
38.2 x 22.2 x 2.3 inches
44.3 x 25.6 x 2.3 inches
(970.2 x 563.2 x 58.2 mm)
(1124.8 x 650.2 x 59.1 mm)
Sound (Output)
Dimensions (W x H x D)
Body
With stand
Weight
Without Stand
With Stand
Model Name
38.2 x 25.1 x 8.3 inches
44.3 x 28.7 x 10.3 inches
(970.2 x 636.3 x 210.3 mm)
(1124.8 x 728.8 x 261.3 mm)
21.2 lbs (9.6 kg)
30.0 lbs (13.6 kg)
21.6 lbs (9.8 kg)
30.6 lbs (13.9 kg)
UN55RU7100 / UN55RU7200 /
UN58RU7100 / UN58RU7200 /
UN55RU710D
UN58RU710D
Display Resolution
3840 x 2160
3840 x 2160
Screen Size
Diagonal
Measured Diagonally
55˝ Class
58˝ Class
54.6 inches
57.5 inches
20 W
20 W
Sound (Output)
Dimensions (W x H x D)
Body
With stand
Weight
Without Stand
With Stand
English - 16
48.8 x 28.1 x 2.3 inches
51.2 x 29.8 x 2.3 inches
(1238.6 x 714.2 x 58.7 mm)
(1301.4 x 756.8 x 59.3 mm)
48.8 x 31.2 x 10.3 inches
51.2 x 32.9 x 10.3 inches
(1238.6 x 792.8 x 261.3 mm)
(1301.4 x 835.2 x 261.3 mm)
38.1 lbs (17.3 kg)
44.5 lbs (20.2 kg)
39.0 lbs (17.7 kg)
45.2 lbs (20.5 kg)
Model Name
UN65RU7100 / UN65RU7200 /
UN75RU7100 / UN75RU7200 /
UN65RU710D
UN75RU710D
Display Resolution
3840 x 2160
3840 x 2160
Screen Size
Diagonal
Measured Diagonally
65˝ Class
75˝ Class
64.5 inches
74.5 inches
20 W
20 W
Sound (Output)
Dimensions (W x H x D)
Body
With stand
Weight
Without Stand
With Stand
57.4 x 33.0 x 2.3 inches
66.3 x 38.0 x 2.4 inches
(1457.5 x 837.3 x 59.1 mm)
(1684.6 x 966.4 x 60.1 mm)
57.4 x 36.1 x 12.3 inches
66.3 x 41.6 x 14.0 inches
(1457.5 x 917.3 x 312.8 mm)
(1684.6 x 1056.5 x 356.1 mm)
55.1 lbs (25.0 kg)
81.6 lbs (37.0 kg)
56.2 lbs (25.5 kg)
82.7 lbs (37.5 kg)
Environmental Considerations
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
50°F to 104°F (10°C to 40°C)
10% to 80%, non-condensing
-4°F to 113°F (-20°C to 45°C)
5% to 95%, non-condensing
Notes
•• Design and specifications are subject to change without prior notice.
•• This device is a Class B digital apparatus.
•• For information about the power supply, and more information about power consumption, refer to the information
on the label attached to the product.
–– On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover
terminal.)
•• Your TV and its accessories may look different than the product images presented in this manual, depending on the
model.
•• All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the
dimensions before installing your TV. Not responsible for typographical or printed errors.
•• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection.
* Shielded Twisted Pair
© 2019 Samsung Electronics America, Inc
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799
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Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
Dimensions
Back panel detail / Rear view
1
2
3
•• The displayed image may differ from your TV, depending on the model.
(Unit: inches)
Model name
1
2
3
UN43RU7100 / UN43RU7200 / UN43RU710D
3.5
15.2
10.8
UN50RU7100 / UN50RU7200 / UN50RU710D
5.6
18.2
12.1
UN55RU7100 / UN55RU7200 / UN55RU710D
8.1
20.4
12.1
UN58RU7100 / UN58RU7200 / UN58RU710D
2.5
17.6
11.4
UN65RU7100 / UN65RU7200 / UN65RU710D
5.1
20.8
12.1
UN75RU7100 / UN75RU7200 / UN75RU710D
10.2
25.3
12.1
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
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LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton
to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and
workmanship for period of:
Categories
Parts
Labor
LCD/LED TV
1 Year
1 Year
Size
Service
42" and Larger
Carry-In or In Home
40" and Smaller
Carry-In
•• For commercial use, the warranty is 90 Days Parts and Labor.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in
the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and
service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must
be presented upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or
reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced
parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and
products assume the remaining original warranty, or ninety (90) days, whichever is longer.
Certain products are eligible for In-home service at Samsung’s discretion. To receive in-home service, the product
must be unobstructed and accessible to service personnel. If during in-home service, repair cannot be completed, it
may be necessary to remove, repair and return the product. If in-home service is unavailable, SAMSUNG may elect, at
our option, to provide for transportation of our choice to and from a SAMSUNG authorized service center. Otherwise,
transportation to and from the SAMSUNG authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and
except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall
not apply to the following, including, but not limited to: damage which occurs in shipment; delivery and installation;
applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage
or exterior finishes; accidents, abuse, neglect, fire, water, lightning or other acts of nature; use of products, equipment,
systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors
not supplied or authorized by SAMSUNG which damage this product or result in service problems; incorrect electrical
line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning,
maintenance and environmental instructions that are covered and prescribed in the instruction book; reception
problems and distortion related to noise, echo, interference or other signal transmission and delivery problems; or
brightness related to normal aging or any other issues if the TV is used for commercial or non-normal consumer use.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
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THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE,
AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR
INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660-2112
1-800-SAMSUNG (726-7864) – www.samsung.com
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM
UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED. For
a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers.
html.
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Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.
Country
CANADA
U.S.A
Customer Care Center
1-800-SAMSUNG (726-7864)
1-800-SAMSUNG (726-7864)
Web Site
www.samsung.com/ca/
support (English)
www.samsung.com/ca_fr/
support (French)
www.samsung.com/us/
support
Address
Samsung Electronics Canada Inc.
2050 Derry Road West
Mississauga, Ontario L5N 0B9
Canada
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
Accessibility contact information in U.S.A. : [email protected]
Scan the QR code to view our helpful how-to videos
Scan this QR code with
your smart phone to see
helpful videos.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.
com or www.samsung.com/spsn for support and warranty service.
For more information, see "Troubleshooting" in this manual.
© 2019 Samsung Electronics Co., Ltd. All rights reserved.
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