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OWNER'S MANUAL Color Video Network Camera Please read this manual carefully before operating your set and retain it for future reference. MODEL LSW900 LSW901 P/NO : MFL62591970 1011 (V2.0) CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO USER-SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. 2 FCC WARNING: This equipment may generate or use radio frequency energy. Changes or modifications to this equipment may cause harmful interference unless the modifications are expressly approved in the instruction manual. The user could lose the authority to operate this equipment if an unauthorized change or modification is made. REGULATORY INFORMATION: FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. • A suitable conduit entries, knock-outs or glands shall be provided in the cable entries of this product in the end user. • • Caution: Danger of explosion if battery is incorrectly replaced. Replaced only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Holes in metal, through which insulated wires pass, shall have smooth well rounded surfaces or shall be provided with brushings. This Class A digital apparatus complies with Canadian ICES-003. Caution: This installation should be made by a qualified service person and should conform to all local codes. Caution: To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only. Caution: The apparatus shall not be exposed to water (dripping or splashing) and no objects filled with liquids, such as vases, shall be placed on the apparatus. To disconnect power from mains, pull out the mains cord plug. When installing the product, ensure that the plug is easily accessible. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Warning: Do not install this equipment in a confined space such as a bookcase or similar unit. Warning: Wiring methods shall be in accordance with the National Electric Code, ANSI/NFPA 70. Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Warning: To reduce a risk of fire or electric shock, do not expose this product to rain or moisture. 3 Disposal of your old appliance 1. When this crossed-out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC. 2. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. 3. The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. 4. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product. EEE Compliance with Directive. (for Turkey only) 4 LG Electronics hereby declares that this/ these product(s) is/are in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC, 2006/95/EC, and 2009/125/EC. European representative : LG Electronics Service Europe B.V. Veluwezoom 15, 1327 AE Almere. The Netherlands (Tel : +31-(0)36-547-8888) Important Safety Instructions 1. Read these instructions. and the point where they exit from the apparatus. 2. Keep these instructions. 3. Heed all warnings. 11. Only use attachments/accessories specified by the manufacturer. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. 10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, 12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 13. Unplug this apparatus during lightning storms or when unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 5 Cautions for Safe Operation Handling of the unit Operating and storage location Be careful not to spill water or other liquids on the unit. Be cautious not to get combustible or metallic material inside the body. If used with foreign matter inside, the device is liable to fail or to get cause of fire or electric shock. Avoid viewing a very bright object (such as light fittings) during an extended period. Avoid operating or storing the unit in the following locations. • Remove dust or dirt on the surface of the lens with a blower. • Use a dry soft cloth to clean the body. If it is very dirty, use a cloth dampened with a small quantity of neutral detergent then wipe dry. • Avoid the use of volatile solvents such as thinners, alcohol, benzene and insecticides. They may damage the surface finish and/or impair the operation of the device. 6 • Extremely hot or cold places (operating temperature from -10 °C to 50 °C, however, we recommend that the unit be used within a temperature range from 0 °C to 45 °C) • Damp or dust place • Places exposed to rain • Places subject to strong vibration • Close to generators of powerful electromagnetic radiation such as radio or TV transmitters. Contents Features.................................................................. 8 Accessing the LG IP device.........................................19 LG Smart Web Viewer Overview...............................20 Part Names and Functions.................................... 9 Connections......................................................... 12 Precautions......................................................................12 Connection Overview..................................................12 Connecting Display Device........................................13 Connecting Network....................................................13 Connecting Power Source..........................................14 Configuring the LG IP camera...................................24 OSD Menu Setup...........................................................51 Troubleshooting.................................................. 63 Open source software notice.............................. 66 Specification........................................................ 69 Connecting RS-485 Device.........................................15 Connecting Alarm Device...........................................15 Connecting Microphone and Speaker Device....16 Mounting the camera..................................................17 Operation and settings....................................... 18 Before using the system..............................................18 Recommended PC Requirements............................18 7 Features The LG Color Video IP Camera is designed to use on an Ethernet network and must be assigned an IP address to make it accessible. • High resolution and high sensitivity with a 6 mm Vertical Double Interline CCD. This manual contains instructions on how to install and manage the LG Color Video IP Camera in your networking environment. • Auto White Balance • Day & Night function • WDR (Wide Dynamic Range) is available Some knowledge of networking environments would be beneficial to the reader. Should you require any technical assistance, please contact authorized service center. • Dual H.264 Stream for single Video Input • Multi-Codec (H.264, MJPEG) Streaming • Intelligent Video Analysis (Option) • PoE (Power over Ethernet) Support (802.3af ) • 3 Power (AC 24 V, DC 12 V, PoE) Support • Audio Support (G.711, G.726 Full Duplex) • Pre/Post Alarm Support • Remote Pan/Tilt/Zoom Control (RS-485 support) 8 Features Chart This table shows the differences between the models. Use LSW901 is used for the description, operations and details provided in this user manual. Models LSW900 LSW901 VCA No Yes PTZ Yes Yes PRESET Yes Yes Fan Fail Notification Yes Yes Fan & Heater Temperature No No Part Names and Functions a b c d a Lens mount cap The lens mount of the camera is covered using a cap to protect it. Remove the lens cap covering the lens. b Flange-back adjustment lever c Lens iris output connector (LENS) This 4- pin connector is used to send the Iris control signal and power supply to an auto-iris type lens. d ALC Lens setting switch e • VIDEO: When you attach an Auto Iris lens requiring the video control signal, please put this switch in the VIDEO position. • DC: When you attach an Auto Iris lens requiring the DC control signal, please put this switch in the DC position. e Camera installation bracket The bracket can be fixed at the top or bottom of the camera. 9 Part Names and Functions f g h i f External device connectors • TRX +/TRX - Terminals: Connect to an external controller of RS-485 format. • A IN(R)/A IN (Sensor input) Terminals: Provides physical interface for sensor. • A OUT(R)/A OUT (Relay output) Terminals: Provides physical interface for Alarm/Relay. g RESET button Push the button more than 3 seconds, this would restore the factory default settings. h Power indicator Lights when the camera is powered. i Power input terminal Connects to a DC 12 V or AC 24 V power supply using proper cables. j AUDIO OUT (Line Level Output) j 10 k l m Connect to an active speaker with a built-in amplifier. Part Names and Functions k VIDEO OUT Supplies analog video signal (composite) to the connected device. l AUDIO IN (Line Level Input) Input for a mono microphone, or a line-in mono signal. m ETHERNET/POE Port Connects to a PC or a network via a hub with a 10 BASE-T/100 BASE-TX cable attached RJ-45 connector. Note: Power over Ethernet (PoE) is a technology that integrates power into a standard LAN infrastructure. It enables power to be provided to the network device, such as a network camera, using the same cable as that used for network connection. It eliminates the need for power outlets at the device locations and enables easier application of uninterruptible power supplies (UPS). 11 Connections Precautions • Be sure to switch off the unit before installation and connection. • The installation should be made by qualified service personnel or system installers. • Do not expose the power and connection cables to moisture, which may cause damage to the unit. Connection Overview RS-485 RS-485 Unit Unit PoEDevice Device PoE (IEEE802.3af)) (IEEE802.3af 12 Connections Connecting Display Device Connect the IP camera to your network using a standard RJ-45 network cable as shown below. Connect the video signal between the IP camera and the monitor. Router Broadband Broadband Service PoEDevice Device PoE (IEEE802.3af )) (IEEE802.3af Connecting Network Broadband Broadband Service You can control and monitor the system via network. With the remote control (monitoring), you can change the system configuration or monitor the image via network. After the installation, check the network settings for the remote control and monitoring work. 13 Connections Connecting Power Source Connect power, using one of the methods listed below: To use the power adapter To use the PoE (Power over Ethernet) device Connect the PoE cable to the LAN port on the unit. You must use the “IEEE802.3af” standard PoE device. Connect a DC 12 V / AC 24 V power source to the power input terminal as shown below. 1. Remove the insulation on the power cable as illustrated. 2. Attach the terminal tips. 3. Connect to the DC 12 V / AC 24 V UL Listed, Class 2 Power Supply only on the unit. PoE PoEDevice Device (IEEE802.3af ) ) (IEEE802.3af Note: If the camera doesn't work properly after connect PoE device, please check if the PoE device is supplying enough power. PoE Device (IEEE802.3af ) 14 Connections TRX + TRX - RS-485 Unit Connecting RS-485 Device Connecting Alarm Device Use these ports to connect an external device of RS-485 format. Alarm terminals are used to connect the alarm (relay) devices such as sensors, door switches, etc. A IN(R)/A IN (Sensor Input ) TRX + TRX - RS-485 RS-485 Unit Unit Connect the sensor device to the sensor input terminal. Sensor Device 15 Connections A OUT(R) / A OUT (Relay Output) Connect the alarm (relay) device to the relay output terminal. Alarm signal is outputted at an event occurrence. Connecting Microphone and Speaker Device Optionally connect an active speaker and/or external microphone with a built-in amplifier. Alarm (Relay) Device Note: The Photo MOS Relay is rated for 100 mA at 20 V DC or 100 mA at 28 V AC. Note: Keep the microphone away from the speaker to avoid howling. 16 Connections Mounting the camera The mounting bracket can be secured on either the top or bottom of the camera. Use the same set of screws to attach the mounting bracket on the camera. Note: If using a camera mounting bracket, select a location that is strong enough to bear the full weight of the camera and the mounting bracket for long periods, and install the camera and mounting bracket securely. 17 Operation and settings Before using the system • Before using the LG IP device make sure the connections are correct and verify whether proper power supply is used. Check the connections of the LG IP device for the correct conditions. Check that the LG IP device is(are) connected to the network and that power is supplied. Once the connections are made you need to install the LG client program to the PC from which you want to access the device. The LG Smart Web Viewer program is automatically installed when you connect the LG IP device. The LG Smart Station and the LG Smart Web Viewer program are the network program of the LG Video Server and the LG IP cameras. To view streaming video in Internet Explorer, set your browser to allow ActiveX controls. If you find this message “This website wants to install the following addon: ‘IPCam_Streamer.cab’ from ‘LG ELECTRONICS INC’”, Click the yellow bar and install LG Smart Web Viewer Program on your computer. The Layouts and the Live view pages may differ with different OS (Operating Systems) and Web Browsers. • • • • • 18 • Care needs to be taken not to run any other applications when the Client Program is running as it may cause memory shortage. Recommended PC Requirements The LG IP device can be used with most standard operating systems and browsers. Items Operating System Requirements Windows XP Professional or above Intel Core2 Quard Q6700 (2.66GHz) or above Web Browser Microsoft Internet Explorer 6.0 or higher CPU DirectX DirectX 9.0 or above Memory 2 GB or above RAM Graphics Card 256 MB or above Video RAM Resolution 1 280 x1 024 (with 32bit color) or higher Operation and settings Accessing the LG IP device You can access the LG IP device by following the below steps. 1. Copy the IP Utility to your PC 1.1 Insert the Client Program CD. 1.2 Find and Copy IP Utility folder to your PC. 2. Discover LG IP device using the IP Utility The IP Utility can automatically discover and display LG IP devices on your network. The IP Utility shows the MAC address, IP address, Model name and so on. Note: The computer running the IP Utility must be on the same network segment (physical subnet) as the LG IP device. 3. Logging in to the LG Smart Web Viewer The LG Smart Web Viewer can be used with most web browsers. The recommended browser is Internet Explorer with Windows. 3.1 Run the IP Utility and find the LG IP devices. 3.2 When the LG IP devices appear in the IP Utility window, double-click IP address or right click on the same IP address and select "Connect to Web Page" to start the LG Smart Web Viewer. When accessing the LG Smart Web Viewer, the authentication dialog appears on the screen. 3.3 Enter the user name and password. (Note that the default administrator user name and password are “admin”.) 3.4 Click the [OK] button and then the LG Smart Web Viewer is displayed in your browser. 2.1 Run the IP Utility program. Notes: 2.2 Click the [Search] icon or select the [Search] option in the Device search menu. After a few seconds the found LG IP devices gets displayed in the IP Utility window. • You can also access the LG Smart Web Viewer as shown below. 3.1 Start your Web browser. 19 Operation and settings • 20 3.2 Enter the IP address of the LG IP device in the address bar of the browse. 3.3 Enter the user name and password set by the administrator. 3.4 Click the [OK] button and then the LG Smart Web Viewer is displayed in your browser. The LG Smart Web Viewer needs more time to display it according to the network conditions. • If the login window is not displayed, check the pop-up blocker. If you set the pop-up blocker, the login window is not displayed. You must allow the pop-ups. • If you connect the LG Smart Web Viewer for the first time, the Security Warning window is displayed to install the LG Smart Web Viewer program. You must install the LG Smart Web Viewer program for using the LG IP device. • If your computer or network is protected by a proxy or firewall, the proxy or firewall settings can prevent the LG Smart Web Viewer program. Change the proxy or firewall settings to activate the LG Smart Web Viewer program. LG Smart Web Viewer Overview Operation and settings Item Description Select the video image size from the drop-down list. (AUTO, D1 or CIF) The initial view size is set to AUTO. The AUTO option sets the view size according to the Server’s resolution. Displays the current video codec of the selected video stream (Master or Slave). Check this option as the network connection type (TCP or UDP). If you check it, the client connects to the server using TCP connection. Click to save the current image in JPEG format on your computer. 1. Click the [Snapshot] button and then the Snapshot window is displayed. 2. Click the [Save] button in the Snapshot window. 3. Enter the file name (JPEG format) and select the folder to save it. 4. Click the [Save] button to confirm it. 5. Click the [Close] button in the Snapshot window to close it. Displays the Camera OSD control window. Use these buttons to setup the Camera. This button does not appear on the screen if the login is other than the administrator. 21 Operation and settings Displays the PTZ control window. Use these buttons to control the PTZ unit. This button is not displayed with normal or anonymous user. Select the video stream. From the Live view drop-down list, select the desired video image source between [Master-0] and [Slave-0]. Note: Master and Slave are output video streams. You can set the stream configurations independently for either Master or Slave stream. This would facilitate the user to set the live view at his comfort. Provides all the necessary tools for setting up the device to your requirements. The user will need administrator level to do this. Note: If you want to exit the Configuration menu, select one of the video stream in the Live view drop-down list. Displays the current surveillance live screen. You can monitor the camera image on the live view window of the LG Smart Web Viewer. 22 Operation and settings Click this button to connect or disconnect the audio communication between the LG IP device and the connected PC. (Color icon: On, Gray scale icon: Off.) Click this button to switch the microphone off and on for the computer. (Color icon: On, Gray scale icon: Off.) Click this button to switch the sound off and on, for the speaker of the computer. (Color icon: On, Gray scale icon: Off.) 23 Operation and settings Configuring the LG IP camera The features and options of the LG IP camera are configured through the Configuration menu. Configuration menu overview The following table shows the list of menu items. Main Menu Only administrator-level users have permission to access the Configuration menu. Accessing the Configuration menu System Click the [Configuration] button to display the LG Smart Web Viewer configuration window. Warning The Configuration setup should be made by qualified service personnel or system installers. Audio & Video Network 24 Sub Menu Version Date & Time Maintenance Log & Report Language Camera Stream Audio PTZ protocol Preset Motion Detect Basic RTP stream TCP/IP DDNS IP filtering Operation and settings Main Menu User Event Sub Menu Basic Event schedule Event server Sensor & Relay Fan System settings Version Displays the current version of Firmware, Hardware, Software and Web Client. 25 Operation and settings Date & Time Time zone Set the time difference from GMT in the area where the IP device is installed. Select the time zone in the area where the IP device is installed from the drop down list. 26 Time mode >> Synchronize with NTP Server: Select if you want to synchronize the IP device’s date and time with those of the time server called NTP (Network Time Protocol). Specify the NTP server’s name. Click the [Test] button for connection test to the server. >> Synchronize with personal computer: Select if you want to synchronize the IP device’s date and time with your computer. >> Synchronize manually: Select if you want to set the IP device’s date and time manually. Select the year, month and date by clicking the calendar button. Set hour, minutes and seconds in the edit boxes. Server time >> Server time: Displays the current date and time of the IP device. • Save: Click this button to confirm the settings. Operation and settings Maintenance System reboot Click the [Reboot] button to restart the IP device. It takes some minutes for the IP device to start again. Restore and backup >> Backup: To take a backup all of the settings. If necessary, it make possible to return to a backuped configuration. Click this button and follow the instructions on the browser to specify the folder and save the setting data of the IP device. This configuration backup can be restored whenever needed. >> Restore: Click the [Browse] button and select the file in which the configuration setting data is stored and click the [Upload] button. Click the [Restore] button after successfully uploading the backup configuration. The System settings will be restored to the uploaded configuration and reboot the system. Notes: • Backup and Restore can happen on IP device having the same version of firmware. This feature is not intended for multi-configurations or for firmware upgrades. • [Backup] function is allowed in HTTP protocol but not in HTTPS protocol. 27 Operation and settings Firmware >> Upgrade 1. Click the [Browse] button 2. Find and open the firmware file. 3. Click the [Upload] button. 4. Click the [Upgrade] button to update the firmware. >> Initialize: The [Initialize] button should be used with caution. Clicking it will return all of the IP device’s settings to the factory default values. (Except for Network settings, PTZ Protocol and Preset settings.) Log & Report status The System log provides a summary of the status of the IP device. The unit records the data of the software activity in a file. >> >> View Log: Click this button to display the system log information. View report: Click this button to display the report window of the system. Language Log & Report Language list Select a language for the LG Smart Web Viewer configuration menu and information display. • 28 Save: Click this button to confirm the settings. Operation and settings Audio & Video settings Camera General >> Contrast: Edit the contrast value from 0 to 100. Selecting 100 provides the image with the highest contrast. >> Brightness: Edit the brightness of the camera. It is brighter when a large value is selected and it is darker when a small value is selected. >> Standard: Displays the video standard of the camera. >> Hue: Edit the video Hue of the camera from 0 to 100. • Save: Click this button to confirm the settings. • Default: Click this button to restore the IP device back to original factory settings. Preview You can preview the camera image on the preview window. 29 Operation and settings Stream NTSC: D1 (704 x 480), HALF D1 (704 x 240), CIF (352 x 240) and QCIF (176 x 112) PAL: >> D1 (704 x 576), HALF D1 (704 x 288), CIF (352 x 288) and QCIF (176 x 144) Maximum frame rate: Set the frame rate of the image. Selectable values of the frame rates are as follows. NTSC: Master/Slave >> Enable: Click to activate the stream function. >> Deinterlacing: Click to enable the use of deinterlacing function. >> Video codec: Select the video mode (Codec) from the drop-down list. The viewer can choose between MJPEG and H.264. >> Resolution: Select the image size to be sent from the camera. 30 >> >> 1 to 30 (fps) PAL: 1 to 25 (fps) GOP size: It means “Group of Pictures”. The higher the GOP, the better is the video quality of the camera. Edit the value of GOP from 1 to 30. This setting is valid for H.264 video format only. Quality: Select the Quality. -VBR: The bit rate may vary depending on the complexity of the video to meet the selected quality. Operation and settings -- • Audio CBR: The video quality may vary in order to preserve a constant bit rate. >> Stream quality: If the [Quality] option set to VBR, this option is displayed. Select the stream quality from the drop down box, the camera supports five types (Highest, High, Medium, Low and Lowest) >> Bit rate: If the [Quality] option set to CBR, this option is displayed. Edit the bit rate value from 256 kbps to 10 240 kbps. Save: Click this button to confirm the settings. Audio In >> Enable: Click the check box if you want to send the audio from the microphone input connector. Note: The Clients connected to the IP device remain unaffected with additional changes made in the setting. >> Audio type: Select the codec when you send the audio from the microphone input connector. Audio Out >> Enable: Click the check box to output the audio from the speaker. • Save: Click this button to confirm the settings. 31 Operation and settings PTZ protocol Allows the user to configure to different PTZ controls by using different PTZ protocols. PTZ protocol list >> PTZ protocol: Displays the selected PTZ protocol. >> Edit: Click to display the PTZ protocol window. Select the PTZ protocol and then click the [Save] button. If you want to delete the protocol, click the [Remove] button. Upload PTZ protocol Follow the instructions below to upload PTZ protocol. 1. Click the [Browse] button, find and open the file and then click [Upload] button. 2. Click the [Add PTZ protocol] button and then the PTZ protocol will be added. PTZ configuration >> Enable: Click to use the PTZ protocol. >> Camera ID: Enter the PTZ device ID. Make the same ID as the PTZ device. >> Pan speed: Enter the panning speed of the PTZ device in the edit box. Default value for the LG Multix Protocol is 60 and ranges from 0 to 127. 32 Operation and settings >> >> >> >> Tilt speed: Enter the tilting speed of the PTZ device in the edit box. Default value for the LG Multix protocol is 60 and ranges from 0 to 127. Zoom speed: Enter the zoom speed of the PTZ device to view the object close or at a distance. Default value for the LG Multix protocol is 1 and ranges from 0 to 3. Focus speed: Enter the focus speed of the PTZ device to focus an object clearly near or far. Default value for the LG Multix protocol is 1 and ranges from 1 to 3. Preset tour park time: Enter the parking time. >> • Parity: Select the desired parameter. The parity bit, added to the data, to perform parity check. >> Stop bit: Enter the desired parameter. The stop bit, added to the last of data, in asynchronous communication. Save: Click this button to confirm the settings. Port >> >> Baud rate: Select the desired speed of communication between the IP device and the PTZ device. Confirm selected parameter to the baud rate of the IP device. Data bit: Set the number of the data bits for RS-485 communication. 33 Operation and settings Preset Preview You can see the settings screen from the preview window. 3. Set the Pan, Tilt, Zoom or Focus speed options. 4. Click the [Save] button to confirm the settings. Pattern You can activate the camera in a repeating pattern. The pattern is programmed by recording your manual pan, tilt, and zoom operations. The camera stores the movements you performed in memory. >> 34 1. Move the camera to the point you want by using the arrow buttons. 2. Adjust the zoom, focus or iris options. To record the pattern 1. Click the [Start recording] button to start the pattern recording. 2. Move the camera through the desired movement. 3. Click the [Stop recording] button to stop the pattern recording. Note: The available total time of pattern differs depending on connected PTZ device and operation. Operation and settings >> To play the pattern 1. Click the [Play] button to play the programmed pattern. 2. Click the [Stop] button to stop playing. Preset Displays the registered preset position. Note: If you set the HOME position, check the [Set home position] option. • Remove: Click to delete the preset position. 1. 2. • Select the preset from the list. Click the [Remove] button. The preset will be deleted. Go to preset: Move to the preset position. 1. 2. • Add: Click to add the preset position. 1. 2. 3. 4. 5. Click the [Add] button. Select the preset index number. Enter the preset alias. Click the [Save] button. Repeat the steps 1 to 4 to add other positions. Select the preset from the list. Click the [Go to preset]. The camera will be moved to the selected preset. Preset tour A preset tour is composed of a group of preset positions that the operator can link together in a sequence. 35 Operation and settings >> • 36 To tour the preset positions 1. Choose the preset in the [Preset]. 2. Click the [Add] button in the [Preset tour]. 3. Repeat the steps 1 to 2 to add another preset. 4. Click the [Save] button to confirm the preset tour list. 5. Click the [Play] button to start the preset tour. 6. Click the [Stop] button to stop the preset tour. Note: If you control the PTZ or OSD, the preset tour will be stopped. Remove: Click to delete the selected preset in the [Preset tour list]. Motion detect Preview You can preview the motion detection window on the preview window. Operation and settings General >> Sensitivity: Enter the sensitivity to detect an object in motion. >> Save: Click this button to confirm the settings. How to set the motion detection window 1. Click the [Add] button. The motion detection window is displayed. You can add the five windows maximum for motion detection area. 2. Network settings Basic Set the [Sensitivity] option. 3. Click the [Save] button to save the settings. 4. Click the edge or coner of the window box to adjust the window size for motion detection. Notes: • You can reset the window size. Click one of the window edge or coner and drag & drop to reset the motion detection area. • Motion detection function is available for H.264 codec. General >> MAC address: Displays the MAC address. Port & Encryption >> Web port: The default HTTP port number (80) can be changed to any port within the range 1 025 to 65 535. 37 Operation and settings >> >> RTSP port: Check RTSP port. The default port is 554. Other ports can be selected within the range 1 025 to 65 535. Network encryption: Select the HTTP or HTTPS option for security. Note: The RTSP port number should not be same with the web port number. TTL >> TTL: This option indicates the Time-To-Live of multicast packets. The default setting is 7, and the allowed TTL range is from 1 to 255. ARP Ping >> Enable ARP Ping to configure IP address: Check to enable ARP ping. • Save: Click this button to confirm the settings. 38 RTP stream RTP (Real-time Transport Protocol) is an internet protocol that allows programs to manage the real-time transmission of multimedia data, via unicast or multicast. Operation and settings Master / Slave >> RTP unicast: When enabled the transmission of the data to the specified equipment happens on a network specifying a single address. >> RTP multicast: When enabled it reduces the transmission load on the camera by making the computer of the same segment network receive the same transmission data. When multicast option is checked then select Video Port number, Audio Port number and Data port number. -Video RTP port: Specify the video transmission port number used for the multicast streaming. It is initially set to 8 888 and you can edit this between 1 025 and 65 534. -Audio RTP port: Specify the audio port number used for the multicast streaming. It is initially set to 7 777 and you can edit this between 1 025 and 65 534. -- Data RTP port: Specify the VA data port number used for the multicast streaming. It is initially set to 6 666 and you can edit this between 1 025 and 65 534. -IP address: Set the IP address for RTP multicast. Note: Each stream using multicast needs its own a pair of multicast IP address and port numbers to avoid address conflict. • Save: Click this button to confirm the settings. 39 Operation and settings TCP/IP IP address status >> Automatically set with DHCP: Select this option when a DHCP server is installed on the network to allow IP address assignment. With this setting, the IP address is assigned automatically. -Notify to SMTP server, if IP address is changed: If you select this option, the user get a notification mail telling about changing of IP of the IP device. 40 Note: You should register the SMTP server on the Event server setting to set this function. >> Statically set: Select this option when you set a fixed IP address, with this setting, specify the IP address, Subnet mask and default gateway manually. -IP address: Enter an IP address. -Subnet mask: Enter a subnet mask address. -Gateway: Enter the gateway address. DNS server status >> DNS server: Enter the Primary domain name server that translates the hostnames into IP address. >> Secondary DNS server: Enter the Secondary DNS server address that backups the Primary DNS. • Save: Click this button to confirm the settings. Operation and settings DDNS IP filtering This free service is very useful when combined with the LG DDNS Server. It allows the user to connect the IP device using the URL, rather than an IP Address. This also solves the problem of having a dynamic IP address. The access of the IP addresses in the list are allowed or denied according to the choice made in the drop-down list of the Basic policy option. The administrator can add up to 10 IP address entries to the list (a single entry can contain multiple IP addresses). The users from these IP addresses need to be specified in the user list with the appropriate access rights. The IP list is to control the access permission of clients by checking the client IP address. DDNS status >> Don’t use DDNS server: Disable the DDNS function. >> Use DDNS server: Enable the DDNS function. -Provider: Displays the DDNS provider. -Hostname: Enter the hostname you want to use. • Save: Click this button to confirm the settings. 41 Operation and settings IP list >> • Basic policy: Select the basic policy type. -Allow all: Allow all the IP address basically, but the IP addresses in the list are denied. -Deny all: Deny all the IP address basically, but the IP addresses in the list are allowed. It needs at least one IP address to activate this function. Save: Click this button to confirm the settings. • Add: Click this button to add the IP address. 1. 2. 42 Click the [Add] button. Set the IP options. -Alias: Enter the alias. -From: Enter the start IP address for the IP filtering. -To: Enter the end IP address for the IP filtering. Note: If you want to deny or to allow a range of IP addresses, enter the start IP address to "From" and the end IP address to "To". You can also add an IP address by entering the same IP address to "From" and "To". 3. 4. • Click the [Save] button. Repeat the steps 1 to 3 to add additional IP address. Remove: Click this button to delete the IP address. 1. 2. Select the alias from the list. Click the [Remove] button. The IP address will be deleted. Operation and settings User settings Basic The IP device is shipped with the login rights of administrator only. If others need to access the IP device excluding the configuration a login with viewer rights need to be created. A maximum of 50 users can be created. User list >> Add the User You can register a new user with various access rights. 1. 2. 3. 4. Click the [Add] button. User setting dialog is displayed. Enter the new User ID and Password. (Should have a minimum of 4 characters and preferably a combination of alphanumeric). To confirm the password, retype the password that you typed in the Password box. Select the authority from the drop down list to provide the access rights to each user and then click the [Save] to confirm your selection. -Administrator: Allows you to operate setup menus and to view live images. 43 Operation and settings -- -- -- Power user: Use of the limited functions of the system (The Configuration menu is not allowed. A power user can use the Live View, PTZ control, OSD control and audio functions. Normal user: Provides the lowest level of access. Allows to view live images only. Custom user: The user can login and view the live stream image only when the “Enable anonymous login” option is checked to enable it. Note: Remember the password. >> Edit the registered user You can change the password or authority. 1. 44 Choose the user ID and then click the [Edit] button. 2. >> Change the Password or Authority, then click the [Save] button to confirm your selection. Delete the registered user 1. Choose the user ID you want to delete. 2. Click the [Remove] button. Note: The default administrator user ID ‘admin’ is permanent and cannot be deleted. Anonymous >> Enable anonymous login Check the box to enable anonymous user login - allows the user access for only viewing the live stream image. Maximum RTP stream connection >> Maximum number of simultaneous stream connection: Set this number to limit the number of simultaneous stream connections. Operation and settings Note: Preview window of the IP device setting and preset setting are affected by this setting. • Save: Click this button to confirm the settings. Event settings Event schedule When an event (VA/Sensor Event) occurs, this unit records the live images and routes as configured. 45 Operation and settings -- Event schedule list >> To edit the Event Schedule 1. Select the Trigger event and click the [Edit] button. Event schedule window is displayed. 2. Set the options. • Trigger: Displays the selected trigger event. 46 • Time: Sets the weekday, Start, Finish, Pre alarm, Post alarm and Ignore interval time options. • Action: Selects the options. This occurs when the event runs. • • 3. FTP server/SMTP server: Uploading of images to an FTP server, or e-mail notification. -Move camera to: Moves the camera to preset position. -Control relay: The relay is activated or deactivated. Stream: Selects the stream of the connected camera. Default: Sets to default setting value. Click the [Save] button to confirm the settings. Note: You should register the SMTP and FTP server on the Event server setting to set this function. Operation and settings Event Server Event Servers are used to receive the recorded video clip and/or notification messages. FTP server list Image files can be transferred to the FTP server within the scheduled time. Image file that has been recorded linked to an external event is sent to the FTP server periodically. >> To add the FTP server 1. Click the [Add] button. FTP server setting window is displayed. 2. Set the FTP server options. -Alias: Type the FTP Server name to upload the image files. -Address: Enter the FTP server’s IP address. -Port: Enter the port number. The default FTP port is 21. -User ID: Type the user name for the Folder shared in the FTP server. -Password: Type the password for the folder shared in the FTP Server. -Folder: Type the path with the folder that is shared in the FTP server. 3. Click the [Save] button to confirm the settings. 47 Operation and settings >> To edit the FTP server 1. Choose the FTP server in the FTP server list. 2. Click the [Edit] button. You can check or edit the FTP server options. >> To delete the FTP server 1. Choose the FTP server in the FTP server list. 2. Click the [Remove] button. This would remove the FTP server from the list. SMTP server list By selecting the e-mail option, a still image of the event is captured and an e-mail with the attached image file is sent to the specified mail address. >> 48 To add the SMTP server 1. Click the [Add] button. SMTP server setting window is displayed. 2. Set the SMTP server options. --- ----- -- -- Alias: Enter the SMTP server name. User ID: Enter the user ID of the SMTP server. This would be the one who owns the mail account. Password: Enter the password of the SMTP server. Address: Enter the SMTP server address. Port: Enter the port number. The default port is 25. Enable SSL: Check when use the SSL (Secure Socket Layer) protocol. SSL protocol is cryptographic protocols that provide secure communication on a network. Receiving address: Type the recipients e-mail address. You can specify only one recipient e-mail address. Administrator address: Type the e-mail address of the administrator. Operation and settings -- >> >> Subject: Enter the subject/title of the e-mail. -Message: This message can describe the information of the acquired IP address, etc. 3. Click the [Save] button to confirm the settings. To edit the SMTP server 1. Choose the SMTP server in the SMTP server list. 2. Click the [Edit] button. You can check or edit the SMTP server options. To delete the SMTP server 1. Choose the SMTP server in the SMTP server list. 2. Click the [Remove] button. Sensor & Relay Sensor >> >> >> Relay >> >> >> >> Enable: Marks up when you want to activate the sensor. Alias: Displays the sensor name. Type: Select the sensor type. Control duration: Enter the relay time. Alias: Displays the relay name. Type: Select the relay type. Control relay: -Run: Click to activate the relay. 49 Operation and settings • -Stop: Click to stop the relay. Save: Click this button to confirm the settings. Fan Fan fail notification >> Control relay: Marks up when you want to activate the selected relay. >> SMTP server: Selects the SMTP server. By selecting this option an e-mail notification is sent to the user indicating a failure in the fan operation. • Save: Click this button to confirm the settings. 50 Operation and settings OSD Menu Setup Main Menu The following table shows the list of menu items and options. You can adapt the camera to your requirements by setting up the respective items in these menus. Main Menu Sub Menu EXPOSURE ELC/ALC 0 to 100 OFF/LOW/MIDDLE/ HIGH X512, ..., x2, AUTO, OFF, A.FLK, 1/160, ..., 1/90 000 WHITE BAL DAY/NIGHT SENS-UP RET/TOP/END INDOOR, OUTDOOR -100 to 100 RED BLUE -100 to 100 EXIT RET/TOP/END LOW/ MIDDLE/ HIGH LEVEL AUTO OFF AUTO COLOR TEMP MANUAL AGC EXIT - OFF/WDR/BLC/ HSBLC BRIGHTNESS SHUTTER Contents ATW AWC b PUSH Contents WDR/BLC Sub Menu 3D-DNR DWELL TIME 5, 10, 15, 30, 60 s EXIT RET/TOP/END DAY - NIGHT - OFF - LOW - MIDDLE - HIGH - 51 Operation and settings Main Menu PRIVACY Sub Menu Contents OFF - ON Main Menu AREA1 to AREA8 DISPLAY ON/OFF COLOR GRAY, WHITE, BLACK, 4 to 100 WIDTH 4 to 100 MOVE Y 2 to 98 MOVE X 2 to 98 EXIT RET/TOP/END ZOOM D-ZOOM PAN ON TILT EXIT D-EFFECT SPECIAL RESET EXIT 52 Contents OFF MASK NUMBER HEIGHT Sub Menu OFF/ V-FLIP/ MIRROR/ ROTATE SHARPNESS 0 to 68 STABILIZER OFF/ ON COLOR OFF/ ON USER TITLE OFF/ ON LANGUAGE English (The supported language can be different depending on the model.) EXIT RET/TOP/END CAMERA REBOOT - FACTORY RESET - EXIT - - - Operation and settings General Operation 1. 2. 6. Click the [OSD control] button on the LG Smart Web Viewer. Click button on the OSD control window. The camera setting menu appears on the live view window. Select [EXIT] option then click button to exit the setup menu. In the submenu, use or button to select the [EXIT] then use or button to select a mode and click button to exit the setup menu. • RET: Return to the previous. • TOP: Return to the CAMERA SETTING menu screen. • END: Exit the setup menu. Notes: 3. Use or button to select an option then click button. Submenu appears. 4. Use or button to select a submenu option. 5. Use or button to select a value. • button: Used to move upper direction on the menu screen. • button: Used to move lower direction on the menu screen. • button: Used to increase the value selected in the menu. • button: Used to decrease the value selected in the menu. • button: Executes selections and displays a submenu for an item with the mark. 53 Operation and settings Exposure settings 2. Use or button. • You can set the exposure options using the EXPOSURE menu. 1. Select [EXPOSURE] option on the [CAMERA SETTING] menu. 2. 3. Use Press or button to select a mode (ALC y ELC). button and the EXPOSURE menu appears. WDR/BLC Use WDR/BLC option to view the object clearly in backlight conditions. 1. 54 Select [WDR/BLC] option on the [EXPOSURE] menu. • • button to select a mode then click WDR: WDR (Wide dynamic range) feature can be very helpful to cope with very challenging lighting conditions. It is capable of capturing both of the dark part and bright part and combining the differences into a scene to generate a highly realistic image as original scene. Set the WDR limit. >> WDR LIMIT: LOW y MIDDLE y HIGH BLC: Camera's backlight compensation feature helps alleviate issues of visibility in high contrast areas. Set the BLC limit. >> BLC LIMIT: LOW y MIDDLE y HIGH HSBLC: Use for masking brightness of the specific area to view the subject more clearly. The HSBLC mode is automatically activated only in low luminance scene. >> AREA SETTING: Use or button to select an area then use or button to select [ON] or [OFF]. Click button to exit the area setting menu. Operation and settings >> • GRAY SCALE: Use or button to select a gray scale. (GRAYyD.GRAYyBLACK). >> USER SCALE: Use or button to select a bright level. (5 levels) >> MASK: Use or button to select [ON] or [OFF]. If you set the MASK to ON, the mask function is activated only when the HSBLC is activated by auto mode. OFF: Not in use. BRIGHTNESS You can increase the brightness of the darkened video. If you set the brightness to lower value, the image gets darkened. If you set the brightness to higher value, the image gets bright. 1. Select [BRIGHTNESS] option on the [EXPOSURE] menu. 2. Use or button to set the bright level. AGC (Automatic Gain Control) If the images are too dark, change the maximum [AGC] value to make the images brighter. 1. Select the [AGC] option on the [EXPOSURE] menu. 2. Use or button to select a mode. (OFFy LOWyMIDDLEyHIGH) SHUTTER (Shutter Speed) Select the desired shutter speed for camera exposure. You can change the shutter speed to higher speed to capture fast-moving subjects, though the image becomes darker. 1. Select [SHUTTER] option on the [EXPOSURE] menu. 2. Use or button to set shutter speed. (x512, ..., x2 y AUTOy OFF y A.FLK y 1/160, ..., 1/90 000) SENS-UP If pictures are not clear due to darkness, this SENS-UP operation would increase the sensitivity of picture. 1. Select [SENS-UP] option on the [EXPOSURE] menu. 55 Operation and settings 2. Use • or button to select a mode. AUTO: Adjust the sensitivity of the picture automatically. White Balance settings Select the method by which the camera shifts its output colors to compensate for the color of a light source. >> • SENS-UP LIMIT: Use or button to set the SENS-UP limit. >> EXIT: Select a mode and click button to exit the menu. OFF: Not in use. Note: If you set to one of the SHUTTER options except AUTO on the [SHUTTER] menu or [AGC] to [OFF], the [SENS-UP] setting is not available and [---] mark is displayed. 1. Select the [WHITE BALANCE] option. 2. Use or button. • ATW (Auto-Tracing White Balance): In this mode, the color temperature range for the proper white balance is approximately from 1 700 K to 11 000 K. Proper white balance may not be obtained under the following conditions: >> 56 button to select a mode then click When the color temperature is out of the 1 700 K to 11 000 K range. Operation and settings >> • • When the scene contains mostly high color temperature objects, such as a blue sky or sunset. >> When the scene is dim. AWC b PUSH: If you select the AWC b PUSH mode, you will be able to set up the White Balance automatically using button. Day/Night settings MANUAL: You can set the white balance options manually. >> >> >> COLOR TEMP: Use or button to select a function. -INDOOR: The color temperature range for the proper white balance is approximately 3 200 K. -OUTDOOR: The color temperature range for the proper white balance is approximately 5 100 K. RED: Set the desired red value. (-100 to 100) BLUE: Set the desired blue value. (-100 to 100) 1. Select [DAY/NIGHT] option. 2. Use or function. • button to select a mode for DAY/NIGHT AUTO: DYA/NIGHT mode changes automatically. Note: If you set the AGC to [OFF] or the SHUTTER is set to one of the SHUTTER options except AUTO on the [EXPOSURE] menu, the AUTO mode of the DAY/NIGHT function is not available and [---] mark is displayed. 57 Operation and settings >> • LEVEL: Use or button to select a level. (LOWyMIDDLEyHIGH) >> DWELL TIME: Use or button to select a dwell time. (5, 10, 15, 30 or 60 SEC) DAY: Color mode enabled. • NIGHT: Black-and-white mode enabled. 3D-DNR setting 1. Select [3D-DNR] option. If pictures are not clear due to noise, this option would reduce the noise of picture. 2. Use or button to select an option. (OFFyLOWyMIDDLEyHIGH) Notes: 58 • If you set the AGC to [OFF] on the [EXPOSURE] menu, the [3D-DNR] function is not available. • When you use this function, the afterimage may occur. Operation and settings Privacy Mask setting 5. This function is aiming at the protection of personal privacy. The selected part is not displayed on the screen. Up to 8 zones can be registered. Use or button to select the color of the mask zone box on the [COLOR] option. 6. Use or 1. Select the [PRIVACY] option. 2. Use or button to select [ON] and click ton. The PRIVACY MASK menu appears. 3. Use or button to select a zone number (AREA1 ~ AREA8) on the [MASK NUMBER] option. 4. Use or button to set to ON or OFF on the [DISPLAY] option. If you set to ON, the mask zone box appears on the live window. but- or button to select an option then use button to adjust the option. • HEIGHT: Increase or decrease the vertical size of the mask zone box. • WIDTH: Increase or decrease the horizontal size of the mask zone box. • MOVE Y: Moves vertical position of the mask zone box. • MOVE X: Moves horizontal position of the mask zone box. Note: The parts with the registered mask numbers from AREA1 to AREA4 have the same color. (So do the parts with the numbers from AREA5 to AREA8). If you change the mask color, the registered mask color will be changed automatically with the same color for each of group (AREA1 to AREA4, AREA5 to AREA8). 59 Operation and settings Special menu settings • PAN: Use or (left or right) button to move the screen. • TILT: Use or down) button to move the screen. (up or D-EFFECT (Digital effect) You can select the digital effect. 1. D-ZOOM You can select the digital zoom level. 2. Select the [D-EFFECT] option on the [SPECIAL] menu. Use or button to select a digital effect. • V-FLIP: Flip the picture vertically. 1. Select [D-ZOOM] option on the [SPECIAL] menu. • MIRROR: Turn on the mirror effect. 2. Use or button to select [ON] then click button. When you set to ON, the displayed image can be shaking. • ROTATE: Rotate the picture. (180°) • OFF: Turn off the digital effect. 3. Use or • 60 or button to select an option then use button to select a level. ZOOM: Use screen. or button to enlarge the SHARPNESS The degree to which the boundary of the two portions is clearly distinguished. 1. Select the [SHARPNESS] option on the [SPECIAL] menu. Operation and settings 2. Use or button to adjust the option. If you set the sharpness value to higher, the image outline becomes sharp. If you set to lower value, the image outline becomes dim. STABILIZER The image stabilizer function minimizes the appearance of shaky images caused by low-frequency vibration. • OFF: To display the picture with grayscale. USER TITLE You can use the camera identification to assign a number and character to the camera (0 to 9, A to Z, a to z). To disappear the user title, select [OFF]. 1. Select the [USER TITLE] option on the [SPECIAL] screen. 2. Use or button to select [ON] then click ton. The USER TITLE menu appears. but- This function is useful for outdoor surveillance. Select the [STABILIZER] option and set to ON or OFF. Note: If you set the [STABILIZER] to ON, the Digital zoom is set to [x1.1] automatically. COLOR You can switch the displayed picture to gray scale or color. 1. Select the [COLOR] option on the [SPECIAL] menu. 2. Use • or A 3. Use , , or number then click button to select a character or button. button to change a color effect. ON: To display the picture with color. 61 Operation and settings • CLR: Clear all entered characters and numbers. • POS: Move the USER TITLE position on the screen using the arrow buttons. • END: Confirm your selection or exit the setting. • A(Blank): Insert a space at the cursor position. • / Reset setting : Moves cursor to left or right. LANGUAGE Select the viewer language for the camera setup menu and OSD information display. 1. Select the [RESET] option. 2. Click 3. Use 4. 62 button and the RESET menu appears. or button to select option. • CAMERA REBOOT: Reboot the camera system. • FACTORY RESET: Clear certain settings and information and return to factory default settings. Click button to confirm your selection. Troubleshooting This section provides useful information to help you to resolve any difficulty you might have with your LG IP device. Fault symptoms, possible causes and remedial actions are provided here. IP Setting problems • ARP/Ping: Disconnect and reconnect the power to the network camera. The device should get the IP within 2 minutes. • Ping your camera: Open the command prompt on your computer, type ping with the IP address of the network device. The reply obtained by this command provides explanation for the cause of the problem 1. bytes = 32 time = 2 ms indicates that the IP address is already used and cannot reuse the same. A new IP address needs to be obtained 2. Destination host unreachable: indicates that the network device and your computer do not fall in the same subnet hence needs to get a new IP address. Contact the system administrator for the required help 3. it is not used by anyone and the network device can obtain this • IP Conflicts: If the LG network device is set with a static IP address and if the DHCP option is set then there may be IP’s same as the network device and other network partner. Hence set the static IP address to 0.0.0.0 to resolve this conflict Cannot access the camera from browser: • Reconnect the network camera with power and check the ping operation to know if the IP is used by others • Disable the proxy setting in the Browser if you are using a proxy server • Check for proper cabling and network connections, try to ping after verifying the connectivity • Sometimes when HTTPS is enabled, we would be checking the URL with http, in this case manually change the URL to the http/https accordingly • Verify the DNS and Gateway settings if the IP address is assigned statically to the network device Request timed out: Indicates that the IP is free as 63 Troubleshooting Accessing camera external to the local network • Firewall Protection: Check for the internet firewall with the system administrator, either he has to do port forwarding or modify the DMZ function on the router. • Default router needed: Check if you need configure the router settings. Video Streaming problems • If the video streaming does not start on the Web browser, install the LG Web Client ActiveX program on your computer following the instructions on the Web browser. • When Windows IE browsers are used always take care to allow pop ups, check this option before we run the web client. • Check the quality of image by referring the video settings as described in the manual. • Sometimes there would be intermittent or very slow video streaming, this may be because of the higher resolution and frame rate that are set for the video. • Login Password lost • Reset the camera by pressing the Reset button for more than 3 seconds to restore default settings. The video streaming may appear poor at times, this may be because of the network traffic ,too many devices connected to the switch or hub, enabling motion detection to each of the video streams and because of other programs running on your computer. • If the images appear to be blurred adjust the focus of the network camera to get a clear image. • • Video images if appear white and black adjust the settings in the OSD to get back the colorful image. Sporadic network performance • Network Switches or hubs used may be of the lower configuration and the load on this may not meet the required conditions of our network camera. • Check for the RJ-45 cables that are used for the network connectivity. • If POE is used check if the power is got by the network camera when connected to it. After the factory settings login using the default username and password. 64 Troubleshooting • Select the Night mode if the network camera is connected at a place where surrounding light is less or dark. • If we obtain lower frame rate than set we need to check from the system administrator for sufficient bandwidth available or reduce the number of applications running on the client computer. • If the client PC’s are unable to access the multicast stream, check with the system administrator for the use of a valid multicast address or check if the router is supporting multicasting. • If the images appear to have white of gray stripes on it, upgrade the Video graphics driver on the client PC to the latest version. • Video images may be noisy if you are using the camera in a very low light environment or the bit rate/ quality is set to very low values. Provide higher values for quality and support the surrounding environment with enough light. Audio condition • The client computer that is interacting with the camera needs to have a sound card that is functional to support speaker and microphone. • The sound card needs to be checked for its support for full duplex communication. • Ensure that the mute button of the client computer is not set and all the audio settings are correct. • Speaker button on the web viewer should be enabled to listen the audio from the network camera. • Ensure that the bidirectional audio button is enabled on the Web viewer and the microphone is set. • Change the input and the output gain for microphone and the speaker respectively to set correct audio level. For all further support please contact the supplier or forums or websites. 65 Open source software notice The following GPL executables and LGPL libraries used in this product are subject to the GPL2.0/LGPL2.1 License Agreements: You can obtain a copy of the GPL, LGPL licenses from http:// www.gnu.org/licenses/old-licenses/gpl-2.0.html and http:// www.gnu.org/licenses/old-licenses/lgpl-2.1.html . GPL EXECUTABLES: This product includes mDNSResponder component which is licensed under the terms of the Apache License, Version 2.0. Linux kernel 2.6, bash, busybox, gdbm, libreadline, moduleinit-tools, mount, mtd-utils, net-tools, quftp, tar, util-linux LGPL LIBRARIES: Glibc, libelf, libesmtp, live.media LG Electronics offers to provide source code to you on CD-ROM for a charge covering the cost of performing such distribution, such as the cost of media, shipping and handling upon e-mail request to LG Electronics at: [email protected] This offer is valid for a period of three (3) years from the date of the distribution of this product by LG Electronics. 66 You can obtain a copy of the Apache license from http:// www.apache.org/licenses/LICENSE-2.0.html . Open source software notice This product includes • dhcp client : Copyright © 2004-2008 by Internet Systems Consortium, Inc. (“ISC”) • lighttpd : Copyright © 2004, Jan Kneschke, incremental • ntpdate : Copyright © David L. Mills 1992-2006 • OpenSSL : Copyright © 1995-2003 by Internet Software Consortium • expat library : Copyright © 2006 expat maintainers. • libcap • libjpeg : Independent JPEG Group Copyright © 1991 1998, Thomas G. Lane. • libmd5 : Copyright © 2002 Aladdin Enterprises. • libncurses : Copyright © 1998,2002 Free Software Foundation, Inc. • libpcre : Copyright © 1997-2009 University of Cambridge • UPnP SDK : Copyright © 2000-2003 Intel Corporation • libxml2 : Copyright © 1998-2003 Daniel Veillard. >> • • cryptographic software written by Eric Young ([email protected]). >> software written by Tim Hudson ([email protected]). >> software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www. openssl.org) PHP software, freely available from http://www. php.net/software/ : Copyright © 1999 - 2009 The PHP Group. Speex : >> >> >> >> Copyright 2002-2008 Xiph.org Foundation Copyright 2002-2008 Jean-Marc Valin Copyright 2005-2007 Analog Devices Inc. Copyright 2005-2008 Commonwealth Scientific and Industrial Research Organisation (CSIRO) 67 Open source software notice >> >> >> • Copyright 1993, 2002, 2006 David Rowe Copyright 2003 EpicGames Copyright 1992-1994 Jutta Degener, Carsten Bormann Zlib : Copyright © 1995-2002 Jean-loup Gailly and Mark Adler. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND 68 NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Specification Item LSW900 Image Device 6 mm Vertical Double Interline CCD Lens Type C/CS Mount Video Out 1.0 Vp-p Composite Signal (75 Ω) Auto Gain Control Exposure Electric Shutter OFF/ LOW/ MIDDLE/ HIGH ALC/ELC 1/50 to 1/90 000 (PAL), 1/60 to 1/90 000 (NTSC) Day/Night True Day and Night ( Auto/ Day / Night ) Sense-Up AUTO/OFF Min. Illumination White Balance Backlight Compensation 3D-DNR Privacy Masking Digital Zoom LSW901 Color: 0.1 lx (Sens-up Off ), B/W: 0.000 03 lx (Sene-up On) ATW / AWC / Manual BLC/ WDR /HSBLC/OFF OFF/ Low/ Middle/ High 8 Zone X8 69 Specification Item LSW900 DIS(Stabilizer) ON/OFF Digital Effect OFF/ V-Flip / Mirror / Rotate Resolution (Max) 704 x 480 (NTSC), 704 x 576 (PAL) Output RJ-45 (Network), CVBS (Monitor) Frame Rate (Max) Compression Audio Audio Compression Sensor/Relay 30 fps/25 fps(NTSC/PAL) H.264 (Basic Profile)/MJPEG Dual Stream Full Duplex (Line level input/output ) G.726, G.711(A-law, u-law) 1 digital inputs, 1 relay outputs Intruder detection (Optional) CrossingLine(Optional) VCA (Video Contents Analysis) Object Removal (Optional) Object Counting (Optional) Tampering (Optional) 70 LSW901 Specification Item Event Detection Event Notification ID/Password Encryption Physical Layer Protocol IP support Users Operation Temp. / Humidity Power Source Power Consumption other Dimension (W x H x D) Weight LSW900 Sensor In, Motion Detect LSW901 Sensor In, Motion Detect, VCA Relay, SMTP, FTP Multi level user ID/password (Admin, Power, Normal, Customer) HTTPS (SSL,TLS) 10/100 base TX Ethernet TCP/IP(IPv4), HTTP, HTTPS, RTP, RTSP, UDP, DHCP, FTP, SMTP, NTP, ARP, ICMP, DDNS(LG) Dynamic, Static, Private IP Unicast 10 Streams / 50 user registration -10 ºC to 50 ºC / 0 % RH to 80 % RH PoE, AC 24 V (±20 %) (1 A or above), DC 12 V (±10 %) (2 A or above) About 9 W RS-485 Support 69 mm X 54 mm X 128.5 mm 0.5 kg 71 BZ03 ">
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Key features
- Indoor
- CCD 25.4 / 3 mm (1 / 3") 704 x 576 pixels
- Wired Ethernet LAN
- Night vision
- Digital zoom: 8x
- Box
- Black, Silver
