THE PERFECT BALANCE OF FUNCTION AND STYLE LAUNDRY - DISHWASHING - COOKING - COOLING Installation and Operating Instructions Integrated Washing Machine MWBI8014 -8kg - 1400rpm - A+++ Please read these instructions carefully before attempting to install or use this appliance. We recommend that you keep these instructions in a safe place for future reference. Welcome Thank you for choosing this Montpellier Integrated Washing Machine. Our Integrated Washing Machine has been designed to provide you with the best combination of style, reliability and performance to give you years of trouble-free use. You may be familiar with a similar product, but please take time to read these instructions carefully before installing or using your Integrated Washing Machine to ensure you get the most from your purchase. We recommend that you keep this manual in a safe place for future reference. Your Integrated Washing Machine is covered by a comprehensive two year Parts & Labour Guarantee. In the unlikely event that you experience a problem with your Integrated Washing Machine, you can rest assured that you are fully protected against the cost of repairs for the first 24 months . Please note that any claim must be accompanied by the model reference number, serial number and proof of purchase. YEAR GUARANTEE PARTS & LABOUR ACROSS ALL OUR MODELS www.montpellier-appliances.com To activate your guarantee, you will need your product serial number. This can be found on the rear of the machine. There are two ways to register your Guarantee: • Online: Visit the Support page on our website and complete the online Product Registration form. www.montpellier-appliances.com y Post: Simply detach and fill in the form provided, attach a stamp and send •B it in the post. Don’t forget to include your e-mail address so that we can send confirmation through to you. Note: W e are unable to take registrations over the phone. Carefully read this manual for correct and safe appliance use and for helpful tips on efficient maintenance. This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE). WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have WEEE subjected to specific treatments, in order to remove and dispose properly all pollutants, and recover and recycle all materials. Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules: Only use the washing machine after carefully reading these instructions. We recommend you always keep this manual on hand and in good condition for any future owners. Please check that the appliance is delivered with this instruction manual, warranty certificate, service centre address and energy efficiency label. Also check that plugs, drain hose support hook and liquid detergent or bleach tray (only on some models) are included. We recommend you keep all these components. WEEE should not be treated as household waste; WEEE should be handed over to the relevant collection points managed by the municipality or by registered companies. In many countries, for large WEEE, home collection could be present. Each product is identified by a unique 16character code, also called the “serial number”, printed on the sticker. This can be found inside the door opening. This code is a unique code for your product that you will need to register the product warranty, or if you need to contact the Customer Service Centre. In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the equipment is of equivalent type and has the same functions as the supplied equipment. Contents 1. GENERAL SAFETY RULES 2. INSTALLATION 3. PRACTICAL TIPS 4. MAINTENANCE AND CLEANING 5. QUICK USER GUIDE 6. CONTROLS AND PROGRAMS 7. THROUBLESHOOTING AND WARRANTY 3 EN Environmental conditions in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. 1. GENERAL SAFETY RULES This appliances is intended to be used in household and similar applications such as: - Staff kitchen areas in shops, offices and other working environments; - Farm houses; - By clients in hotels, motels and other residential type environments; - Bed and breakfast type environments. A different use of this appliance from household environment or from typical housekeeping functions, as commercial use by expert or trained users, is excluded even in the above applications. If the appliance is used in a manner inconsistent with this it may reduce the life of the appliance and may void the manufacturer’s warranty. Any damage to the appliance or other damage or loss arising through use that is not consistent with domestic or household use (even if located in a domestic or household environment) shall not be accepted by the manufacturer to the fullest extent permitted by law. Children should be supervised to ensure that they do not play with the appliance. Children of less than 3 years should be kept away unless continuously supervised. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Only use the hose-sets supplied with the appliance for the water supply connection (do not reuse old hose-sets). Water pressure must be between 0.05 MPa and 0.8 MPa. Make sure carpets or rugs do not obstruct the base or any of the ventilation openings. The OFF condition is reached by placing the reference mark on the programmes control/knob in the vertical position. Any other different position of such control sets the machine in ON condition (only for models with programmes knob). This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance 4 Do not expose the washing machine to rain, direct sunlight or other weather elements. Protect from possible freezing. The maximum load capacity of dry clothes depends on the model used (see control panel). When moving, do not lift the washing machine by the knobs or detergent drawer; during transport, never rest the door on the trolley. We recommend two people lift the washing machine. To consult the product technical specification please refer to the manufacturer website. Safety instructions In the event of fault and/or malfunction, turn off the washing machine, close the water tap and do not tamper with the appliance. Immediately contact the Customer Service Centre and only use original spare parts. Failure to observe these instruction may jeopardise appliance safety. Before cleaning or maintaining the washing machine, unplug the appliance and turn off the water tap. Make sure the electrical system is earthed. Otherwise, seek qualified professional assistance. Please do not use converters, multiple sockets or extension cords. WARNING: water may reach very high temperatures during the wash cycle. mark on this By placing the Make sure there is no water in product, we are confirming the drum before opening the compliance to all relevant door. European safety, health and Do not pull on the power cord environmental requirements which or appliance to unplug the are applicable in legislation for this product. machine. 5 EN After installation, the appliance must be positioned so that the plug is accessible. 2. INSTALLATION Release the power chord and drain hose from the securing clip at the rear of the machine. Remove the 2 or 4 transportation screws (A) on the back and remove the 2 or 4 flat washers, rubber bungs and plastic spacer tubes (B) as illustrated in figure 1. If the washing machine is built-in, unscrew the 3 or 4 transportation screws (A) and remove the 3 or 4 flat washers, rubber bungs and plastic spacer tubes (B). During the removal of the screws occasionally spacer tubes fall inside the product, these can be remove by tilting the product forward and recovering them from the floor or inside the base of the machine. Cover the open transportation screw holes with the 2 or 4 plastic caps included in the instruction bag. 1 A B A B A B A B 2 A 1 2 3 B WARNING: keep packaging materials away from children. Place the corrugated plastic sheet, found on top of the appliance during the unpacking process, into the base of the appliance as shown in figure 2 (according to the model, consider version A, B or C). C 3 2 6 1 EN Instructions for mounting the furniture door Position the template onto the reverse of the furniture door. It is possible to mount the hinges and closure magnet on the right or left-hand side depending on your requirements. Mark the screw hole positions, then drill out these positions. B C A Fix the hinges in place with the 4 screws provided (A). Fix the magnet (B) in place using screw (C). D Mount the plate (D) on the right or left-hand side, depending on your installation requirements. Place the plastic support (E) under the plate and fix it in position with screw (F). F E G Snap mount cap (G) in the lower position. 7 Mount the furniture door to the front of the washer using the hinges. Place the spacers under the hinges (I) and then fix in position with screw (H). H I We suggest mounting the furniture door so that it opens towards the left, which is the same direction as the porthole door. This will leave more space when you are loading washing into the appliance. 820 min. 600 m 596 The 4 adjustable feet allow the height of the washer to be adjusted from 820 mm to a maximum of 840 mm. To adjust the height, you should remove the nuts fitted to each foot and replace these with the 5 mm nuts supplied. Raise the feet to your desired height and then fully tighten the lock nut to the base of the washer. 8 in. 600 570 825 min. Slide the washer into an opening of the size indicated in the diagram opposite. A furniture plinth may be run across the front of the appliance, but its height will be dictated by the height the washer is set at. Hydraulic connections 3 EN Connect the water hose to the water supply tap (fig. 3) only using the hose supplied with the appliance (do not reuse old hose-sets). SOME MODELS may include one or more of the following features: HOT&COLD (fig. 4): water mains connection settings with hot and cold water for higher energy savings. Connect the grey tube to the cold water tap and the red one to the hot water tap. The machine can be connected to the cold water tap only: in this case, some programs may start a few minutes later. 4 1 AQUASTOP (fig. 5): a device located on the supply tube that stops water flow if the tube deteriorates; in this case, a red mark will appear in the window “A” and the tube must be replaced. To unscrew the nut, press the one-way lock device "B". 5 6 B AQUAPROTECT – SUPPLY TUBE WITH GUARD (fig. 6): Should water leak from the primary internal tube "A", the transparent containment sheath "B" will contain water to permit the washing cycle to complete. At the end of the cycle, contact the Customer Service Centre to replace the supply tube. A Setting The washing machine should be installed in its final position such that the water fill hose is not kinked or trapped. The corrugated drain hose should be inserted into suitable drain pipe of between 50 cm and 85 cm height above the floor using the curved drain hose support. If an under sink connection is used the drain hose must be routed above the sink overfill opening to prevent back siphoning. Care must be taken to avoid kinking or trapping the drain hose (fig. 7). 9 B A Level the appliance using the feet as illustrated in figure 8: a. turn the nut clockwise to release the screw; b. rotate the foot to raise or lower it until it touches to the floor; b. lock the foot, screwing in the nut, until it tightens against to the bottom of the washing machine. Plug in the appliance. WARNING: contact the Customer Service Centre should the power cord need replacement. Detergent drawer The detergent draw is split into compartments as illustrated in figure 9: 3 1 compartment "1": for prewash detergent; 2 compartment “ ”: for special additives, softeners, starch fragrances, etc.; WARNING: only use liquid products; the washing machine is set to automatically dose additives at each cycle during the last rinse. compartment "2": for washing detergent. 10 WARNING: some detergents are hard to remove. In this case we recommend using the specific container to be placed in the drum (example in figure 10). 10 Load tips WARNING: when sorting laundry, make sure: - have eliminated metallic objects such as hair clips, pins, coins, from laundry; - to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons; - to have removed rollers, hooks or clips from curtains; - to have carefully read clothing washing labels; - to have removed any persistent stains using specific detergents. Following is a quick guide with tips and recommendations on detergent use at the various temperatures. In any case, always read the instructions on the detergent for correct use and doses. When washing heavily soiled whites, we recommend using cotton programs of 60°C or above and a normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results. When washing rugs, bedcovers or other heavy clothing, we recommend you avoid the spinning cycle. To wash wool, make sure the item can be machine washed and marked by the “Pure virgin wool” symbol with the “Does not mat” or “Machine washable” label. For washes between 40°C and 60°C the type of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for “white” or colour fast fabrics with high soiling, while liquid detergents or “colour protecting” powders are suitable for coloured fabrics with light levels of soiling. Helpful suggestions for the user A guide environmentally friendly and economic use of your appliance. Maximise The Load Size Achieve the best use of energy, water, detergent and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads. For washing at temperatures below 40°C we recommend the use of liquid detergents or detergents specifically labeled as suitable for low temperature washing. Do you need to pre-wash? For heavily soiled laundry only! SAVE detergent, time, water and between 5 to 15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry. For washing wool or silk, only use detergents specifically formulated for these fabrics. Is a hot wash required? 11 EN Pretreat stains with stain remover or soak dried in stains in water before washing to reduce the necessity of a hot wash programme. Save up to 50% energy by using a 60°C wash programme. 3. PRACTICAL TIPS 4. MAINTENANCE AND CLEANING To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. To maintain a good wash performance we recommend that the soap drawer and pump filters are regularly cleaned. A monthly service wash, using a proprietary cleaner is also recommended. Remove and clean the filter; when finished, replace it turning it clockwise. The filter handle will be locked when it is not possible to turn any further and the handle is horizontal. Smearing a small amount of liquid soap on the filter seal will help refitting. Repeat the previous steps in reverse order to reassemble all parts. Drawer cleaning We recommend you clean the drawer to avoid accumulating detergent and additive residue. To do this, extract the drawer using slight force, clean it with running water and reinsert it in its housing. Ensure the siphon cap is correctly refitted. Suggestions for moves or prolonged disuse Should the washing machine be stored in an unheated room for a long period of time, drain all water from tubes. Filter cleaning The washing machine comes with a special filter able to trap large residue, such as buttons or coins, which could clog the drain. Only available on certain models: pull out the corrugated hose, remove the stopper and drain the water into a container. Ensure all the water has been emptied from the drum. Before unscrewing the filter, we recommend you place an absorbent cloth under it to keep the floor dry. A small amount of water will come out of the filter as you remove it - this is normal. Turn the filter counter-clockwise to the limit stop. 12 Unplug the washing machine. Detach the tube from the drainage system and clip on the rear of the machine and lower it, fully draining water into a bowl. Secure the drain tube with the drainage system and clip on the rear of the machine when finished. Keep the door glass and gasket clean. The manufacturers warranty only covers faults within the product of a mechanical or electrical nature. Faults caused by handling, installation or miss use are not covered and may incur a charge for any repair visit to resolve. 5. QUICK USER GUIDE This washing machine automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times. 6. CONTROLS AND PROGRAMS A Program selection Turn on the washing machine and select the required program. Adjust the washing temperature if necessary and press the required "option" buttons. I At the end of the programme, the message "End" will appear on the display or, on some models, all wash stage indicator lights will turn on. Wait until the DOOR LOCKED light has gone out before opening the door. Turn off the washing machine. For any type of wash, see the program table and follow the operating sequence as indicated. P H Press the START/PAUSE button to start washing. Should power go out when the washing machine is running, a special memory saves the settings and, when power returns, the machine resumes the cycle from where it left off. L MN O D C E F G B A Programme selector with OFF position B C D E F START/PAUSE button DELAY START button OPTIONS button RAPID / STAIN LEVEL button TEMPERATURE SELECTION button G SPIN SPEED button F+G KEY LOCK H Digital display I OPTIONS indicator lights L DOOR LOCKED indicator light Technical data Water pressure: min 0.05 Mpa / max 0.8 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds) Spin r.p.m. 1400rpm Power input / Power current fuse amp / Supply voltage: See rating plate. 13 M KG DETECTOR indicator light N KEY LOCK indicator light O TEMPERATURE SELECTION indicator lights P SPIN SPEED indicator lights Opening the door When the START/PAUSE button has been pressed, the appliance can take few seconds before it starts working. ADD OR REMOVE ITEMS AFTER THE PROGRAMMES HAS STARTED (PAUSE) Press and hold the START/PAUSE button for about 2 seconds (some indicator light and the time remaining indicator will flash, showing that the machine has been paused). PROGRAMME selector with OFF position Wait 2 minutes until the safety device unlocks the door. When the programme selector is turned the display lights up to show the settings for the programme selected. For energy saving, at the end of the cycle or with an inactivity period, the display level contrast will decrease. Before you open the door, please check water level is below the door opening to avoid flooding. N.B.: To switch the machine off, turn the programme selector to the OFF position. Press the START/PAUSE button to start the selected cycle. After you have added or removed items, close the door and press the START/PAUSE button (the programme will start from where it left off). CANCELLING THE PROGRAMME Once a programme is selected the programme selector remains stationary on the selected programme till cycle ends. To cancel the programme, selector to the OFF position. set the DELAY START button Switch off the washing machine by turning the selector to OFF. This button allows you to pre-programme the wash cycle to delay the start of the cycle for up to 24 hours. The programme selector must be returned to the OFF position at the end of each cycle or when starting a subsequent wash cycle prior to the next programme being selected and started. To delay the start use the following procedure: - Select the required programme. START/PAUSE button - Press the delay start button once to activate it (h00 appears on the display) and then press it again to set a 1 hour delay (h01 appears on the display). The pre-set delay increases by 1 hour each Close the door BEFORE selecting the button START/PAUSE. 14 EN A special safety device prevents the door from being opened immediately after the end of the cycle. Wait for 2 minutes after the wash cycle has finished and the "Door Security" light has gone out before opening the door. Press to start the selected cycle. time the button is pressed, until h24 appears on the display, at which point pressing the button again will reset the delay start to zero. - Confirm by pressing the START/PAUSE button. The delay countdown will begin and when it has finished the programme will start automatically. It is possible to cancel the delay start by turning the programme selector to OFF. If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and, when the power is restored, it continues where it left OFF. - EASY IRON This function allows you to minimizes creases as much as possible, eliminating the intermediate spins or reducing the intensity of the last one. If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off. RAPID / STAIN LEVEL button This button allows you to choose between two different options, depending on the selected programme. - RAPID The option buttons should be selected before pressing the START/PAUSE button. The button becomes active when you select the RAPID (14/30/44 Min.) programme on the knob and allows you to select one of three durations indicated. OPTIONS button - STAIN LEVEL button This button allows you to choose between three different options: - EXTRA RINSE This option allows you to add one rinse at the end of the washing cycle and is useful for people with delicate and sensitive skin, for which a small amount of detergent residue can cause irritations or allergies. It is advisable to also use this function for the children clothes and for the washing of heavily soiled items, which requires a lot of detergent to be used, or for the washing of toweling items whose fibres mostly have the tendency to hold the detergent. - HYGIENE + Activated when you set 60°C of temperature. This option allows deep cleaning of your clothes by maintaining the same temperature for the whole wash. 15 Once the programme has been selected the wash time set for that programme will be automatically shown. This option allows you to choose between 3 levels of wash intensity modifying the length of the programme, depending on how much the fabrics are soiled (can only be used on some programmes as shown in the table of programmes). TEMPERATURE SELECTION button This button allows you to change the temperature of the wash cycles. It is not possible to raise the temperature over the maximum allowed for the programme, in order to protect the fabrics. If you want carry out a cold wash all the indicators must be off. The key lock can be simply cancelled by pressing the two buttons simultaneously again or turning off the appliance. By pressing this button, it is possible to reduce the maximum speed, and if you wish, the spin cycle can be cancelled. If the label does not indicate specific information, it is possible to use the maximum spin expected in the program. To prevent damage to the fabrics, it is not possible to increase the speed over the maximum allowed for the programme. Digital Display The display’s indicator system allows you to be constantly informed about the status of the machine. 1 2 34 6 7 To reactivate the spin cycle press the button until you reach the spin speed you would like to set. It is possible to modify the spin speed without pausing the machine. An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the program and increase water consumption. 5 1) OPTIONS INDICATOR LIGHTS The indicator lights show the options that can be selected by the relevant button. 2) CYCLE DURATION When a programme is selected the display automatically shows the cycle duration, which can vary, depending on the options selected. The machine is fitted with a special electronic device, which prevents the spin cycle should the load be unbalanced. This reduces the noise and vibration in the machine and so prolongs the life of your machine. During the initial filling phase of the cycle the machine calculates the actual cycle time needed based on the load size, content and options selected. The real time of the wash will then be displayed. This time can recaulculate during the wash depending on detergent levels and load balancing. KEY LOCK Pressing simultaneously the buttons TEMPERATURE SELECTION and SPIN SPEED for about 3 seconds, the machine allows you to lock the keys. In this way, you can avoid making accidental or unwanted changes if a button on the display is pressed accidently during a cycle. 3) DOOR LOCKED INDICATOR LIGHT The indicator light is illuminated when the door is fully closed. Close the door BEFORE selecting the START/PAUSE button. 16 EN SPIN SPEED button When START/PAUSE is pressed on the machine with the door closed, the indicator will flash momentarily and then illuminate. - adjusts the spin speed according to the load, thus avoiding any imbalance. 5) KEY LOCK INDICATOR LIGHT If the door is not properly closed, the light will continue to flash for about 7 seconds, after w hich the start command will be automatically cancelled. In this case, close the door in the proper way and press the START/PAUSE button. The indicator light show that the keys are locked. 6) WASH TEMPERATURE LIGHTS A special safety device prevents the door from being opened immediately after the end of the cycle. Wait for 2 minutes after the wash cycle has finished and the DOOR LOCKED light has gone out before opening the door. At the end of the cycle turn the programme selector to OFF. 4) Kg LOAD INDICATOR LIGHT (function active only on Cotton and Synthetics programmes) During the first minutes of the cycle, the "Kg LOAD" indicator will remain on while the intelligent sensor will weigh the laundry and adjust the cycle time, water and electricity consumption accordingly. Through every wash phase "Kg LOAD" allows to monitor information on the wash load in the drum and in the first minutes of the wash it: - adjusts the amount of water required; - determines the length of the wash cycle; - controls rinsing according to the type of fabric selected to be washed it; - adjusts the rhythm of drum rotation for the type of fabric being washed; - recognises the presence of too much soap suds, and if necessary, adjust the amount of rinse water. 17 INDICATOR This show the washing temperature of the selected programme that can be changed (where allowed) by the relevant button. If you want carry out a cold wash all the indicators must be off. 7) SPIN SPEED INDICATOR LIGHTS This show the spin speed of the selected programme, you can reduce or omit by the relevant button. EN Table of programmes 1) (MAX.) * PROGRAMME 2 (see control panel) (MAX.) 2) Whites 6 7 8 9 90° 6 7 8 9 60° 6 7 8 9 60° 6 7 8 9 20° 3 3,5 4 4,5 60° Delicates 2 2,5 2,5 2,5 40° Rinse - - - - - Spin - - - - - Drain - - - - - 14' 1 1 1,5 1,5 30° 30' 2 2,5 2,5 2,5 30° 44' 3 3,5 3,5 3,5 40° 3 3,5 4 4,5 40° 3 3,5 4 4,5 30° Silk 1 1 2 2 30° Wool 1 1 2 2 40° Hand Wash 1 1 2 2 30° 2) Cottons + Prewash ** Cottons 2) Eco 20° 2) Mixed Rapid 1 3) Dark Colours Shirts 2) 18 2 1 3) Selecting the RAPID program on the knob, it will be possible to select with the RAPID button, one of the three rapid programs available among 14’, 30’ and 44’. ** STANDARD COTTON PROGRAMMES ACCORDING TO (EU) No 1015/2010 and No 1061/2010. Please read these notes: * Maximum load capacity of dry clothes, according to the model used (see control panel). 1) When a programme is selected, on the display is shown the display shows the recommended wash temperature that can be reduced (where allowed) by the relevant button. 2) For the programmes shown you can adjust the duration and intensity of the wash using the STAIN LEVEL button. COTTON PROGRAMME TEMPERATURE OF 60°C. WITH A COTTON PROGRAMME TEMPERATURE OF 40°C. WITH A These programmes are suitable to clean normally soiled cotton laundry and they are the most efficient programmes in terms of combined energy and water consumptions for washing cotton laundry. These programmes have been developed to be compliant with the temperature on the wash label on the garments and the actual water temperature may slightly differ from the declared temperature of the cycle. 19 To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes). Spin The programme carries out a maximum spin. It is possible to delete or reduce the spin with the SPIN SPEED button. Whites An intensive wash. The final spin at maximum speed gives more efficient removal. Drain This programme drains out the water. Cotton + Prewash This programme has been designed to remove the stronger stains from cotton white clothes. The prewash guarantees the tough dirt removal. Add into compartment "1" a quantity of detergent equal to 20% of that used for main wash. Cottons This program is suitable to clean normally soiled cotton laundry and it is the most efficient program in terms of combined energy and water consumptions for washing cotton laundry. Eco 20° This innovative programme, allows you to wash different fabrics and colours together, such as cottons, synthetics and mixed fabrics at only 20°C and provides an excellent cleaning performance. Consumption on this program is about 40% of a conventional 40°C. cottons wash. Mixed The washing and rinsing optimise the speed and rhythm of the drum action and water levels. The gentle spin, ensures a reduced formation of creases in the fabric. Rapid (14/30/44 Min.) Washing cycle suggested for low loads and slightly dirty. With this program it is recommended to reduce the quantity of detergent normally used, in order to avoid unnecessary waste. Selecting the RAPID program and acting on the button you can choose one of three programs available. Dark Colours Program designed to mix all dark garments and to avoid the loss of colour and the formation of creases. We recommend the use of liquid detergent. Shirts The washing cycle is optimized to reduce the creation of creases, keeping an excellent washing performance. It is also possible to further reduce the spin speed, to ensure an easier ironing. Silk Dedicated program for silk fabrics that can be wash with a washing machine washable. The rotations of the drum are delicate, the temperature does not exceed 30°C and the program ends with a gentle spin. Wool This program performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, or the articles to be washed by hand. Delicates This program has reduced periods of drum rotation during the cycle and is particularly suitable or washing delicate fabrics. The wash cycle and rinses are carried out with a high level of water to ensure the best performance. Hand Wash Program for hand wash only clothes, the program ends with 3 rinses and a slow spin. 20 EN Rinse This program performs 3 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button). It is used for rinsing any type of fabric, for example after a wash carried out by hand. Programmes selection 7. THROUBLESHOOTING AND WARRANTY If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems. ERROR CODE FORMAT Models with a display: the error is shown by a number preceded by the letter “E” (example: E2 = Error 2). Models without display: an error is shown by a sequence of flashes of every LED. The error code is shown by the number of flashes followed by a pause of 5 seconds (example: two flashes – pause 5 seconds – two flashes – repeating = Error 2). Error shown E2 (with display) 2 flashes of the LEDs (without display) Possible causes and practical solutions The machine cannot load water. Make sure the water supply tap is open. Make sure the water supply hose isn’t bent, kinked or trapped. Make sure the drain pipe is at the proper height (see installation section). E3 (with display) 3 flashes of the LEDs (without display) E4 (with display) 4 flashes of the LEDs (without display) E7 (with display) 7 flashes of the LEDs (without display) Any other code Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the “anti-sand” filter is clean and not blocked. The washing machine does not drain water. Make sure the filter is not clogged. Make sure the drain hose isn’t bent, kinked or trapped. Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink. There is too much foam and/or water. Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine. Door problem. Make sure the door is correctly closed. Make sure the clothes inside the drum are not preventing the door from closing fully. If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door. Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly. 21 Problem Possible causes and practical solutions The washing machine does not work / start The washing machine does not spin Make sure the product is plugged into a working supply socket. Make sure power is on. Make sure the wall socket is working, testing it with another appliance such as a lamp. The door may not be correctly closed: open and close it again. Check whether the required program was correctly selected and the start button pressed. Make sure the washing machine is not in pause or time delay mode. This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly. Make sure the front filter is correctly closed. The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:• The machine attempts to balance the load, increasing the time of spin. • Reduction of the speed of spin to decrease vibrations and noise. • The spin cycle aborting to protect the machine and load. If this is experienced remove the load de-tangle it, reload it and restart the spin program. This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section. Some models include a "no spin" function: make sure it is not selected. Check which options are selected and their effect on the spin cycle. Strong vibrations / noises are heard during the spin cycle Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used. The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section. Make sure transport screws, rubber bungs and spacer tubes were removed. Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc…). Water leaked on the floor near the washing machine The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied. 22 EN OTHER ANOMALIES The use of ecological detergents without phosphates may cause the following effects: - cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency. If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre. It is always recommended to use original spare parts, that are available at our Authorised Customer Service Centres. - white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse programme. In the future consider using slightly less detergent. Warranty The product is guaranteed under the terms and conditions stated on the certificate included with the product. The warranty certificate must be duly filled in and stored, so as to be shown to the Authorised Customer Service Centre in case of need. Proof of purchase must be made available at the time of any warranty related repair. - foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes. - abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry. In this case, do not re-rinse to eliminate these effects: it will not help at all. We suggest conducting a maintenance wash using a proprietary cleaner. T he ma nu fact ur er dec lin es a ll responsibility for any printing errors in the booklet included with this product. Moreover, it also reserves the right to make any changes deemed useful to its products without changing their essential characteristics. 23 Here For You After-sales assistance If you continue to experience problems with your Integrated Washing Machine, please call the Montpellier customer service helpline on: 03333 234 473. Please have all your product details available, including the model number, serial number, date of purchase, and your retailer’s details before registering a fault. The service call cannot progress without this information. Your 2 year Manufacturer’s guarantee THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. Your new Montpellier appliance carries a free guarantee which protects you against the cost of repairs during the first 24 months from date of purchase provided that: Any claim is accompanied by evidence of the model reference, model serial number and proof of purchase, such as a Sales Receipt, showing that the appliance was purchased within the 24 months prior to the date of claim. •Any appliance not correctly installed and operated in accordance with the manufacturer’s instructions. •Any appliance that is used for anything other than domestic purposes. •Any defect caused by accident, misuse, unauthorised modification or inexpert repair. •Cost of Call-out where a fault cannot be found with the appliance. •Cost of Call-out for work covering routine maintenance, such as, but not exclusively, cleaning of filters or defrosting. of Call-out for work required to correct the alignment of doors following door reversal procedures carried • Cost out by you. • Use of the appliance by anyone other than the Householder. •Use in any commercial environment. •Consumable items, such as, but not exclusively, fuses in plugs, bulbs and breakable items which require routine replacement. costs incurred that have not been authorised by Repairtech and/or carried out by a non-approved • Repair Repairtech engineer. YOUR GUARANTEE IS VALID ONLY IN THE UK & ROI. To register your appliance simply complete the card in your appliance pack and return it with a stamp affixed or alternatively you can register online at www.montpellier-appliances.com/support SERVICE HELP-LINE Should your appliance develop a fault, please call the Montpellier customer service helpline on: 03333 234 473. Please remember to have all your product details available, including the model number, serial number, date of purchase and your retailer’s details before registering a fault. Your service call cannot progress without this information. Here For You What is not covered under the Guarantee www.montpellier-appliances.com 18.03 - 43024884 - Montpellier Domestic Appliances Ltd. Unit 1, Tewkesbury Retail Park, Northway Lane, Tewkesbury, Gloucestershire GL20 8JU The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
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