Hoover | HNWF3135-80 | Hoover HNWF3135-80 User manual

Hoover HNWF3135-80 User manual
Instruction Book
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Delivery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Do’s and Don’ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unpacking the Product . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Choose a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Electricity supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting to the cold water supply . . . . . . . . . . . . . . . . . . . . 8
Connection of the machine to the drain . . . . . . . . . . . . . . . . . 9
Moving the machine into position . . . . . . . . . . . . . . . . . . . . . 10
Adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Testing the installation . . . . . . . . . . . . . . . . . . . . . . 11
Washing and Drying advice . . . . . . . . . . . . . . . . . 12
Loading your washing machine . . . . . . . . . . . . . . . . . . . . . . . 12
Sorting the laundry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Drying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Detergent dosage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dispensing instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Wash and Dry Options . . . . . . . . . . . . . . . . . . . . . . . 18
Automatic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Programme Selector . . . . . . . . . . . . . . . . . . . . . . . . . 21
Special Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Daily Programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Programme Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
A Typical Wash and Dry Cycle . . . . . . . . . . . . . . . 24
Selecting the programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Starting the cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning and Routine Maintenance . . . . . . . . 26
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Your Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Hoovercare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Please read and follow these instructions carefully and operate
the machine accordingly. This booklet provides important
guidelines for safe use, installation, maintenance and some
useful advice for best results when using your machine.
Keep all documentation in a safe place for future reference or
for any future owners.
Check that no damage
has occurred to the
machine during transit.
If it has, call for service
by GIAS.
08705 400 600
Delivery information
Please check that the following items are delivered with the
Instruction manual
Guarantee card
Blanking plug
Inlet hose & hooked end support (see Unpacking and
Installation Instructions)
Base panel & x2 push clips
Energy Label
All packaging materials used are environmentally-friendly
and recyclable. Please help dispose of the packaging via
environmentally-friendly means. Your local council will be
able to give you details of current means of disposal.
To ensure safety when disposing of an old washing
machine disconnect the mains plug from the socket, cut
the mains power cable and destroy this together with the
plug. To prevent children shutting themselves in the
machine break the door hinges or the door lock.
This machine is solely for domestic use, i.e. to wash, rinse
and spin dry household textiles and garments.
Do not touch the appliance when hands or feet are damp
or wet.
Do not lean on the door when loading the machine or
use the door to lift or move the machine.
Do not use adapters, multiple connectors and or
Do not allow children to play with the machine or its
Do not try to open the door when water is visible in the
drum or the door locked indicator is ON.
This machine only
requires a cold water
If the appliance is not
running properly or
breaks down, switch it
off, disconnect the plug
from the socket, turn
off the water supply and
do not tamper with
the appliance.
Consult GIAS Service for
08705 400 600
Failure to comply with
the above can
compromise the safety
of the appliance. You
may be charged for a
service call if a problem
with your machine is
caused by misuse.
Unpacking the product
Remove the machine from its packaging close to the final
location of the machine.
Cut carefully around the base of the packaging.
Lay the machine on its back and remove the base and the
two polystyrene spacers on each side of the machine. We
recommend that a second person assist in the lifting and
manoeuvring of the machine.
Dispose of the packaging safely. Make sure it
is out of the reach of children, it is a
potential source of danger.
Return the machine to the upright position, remove the
remainder of the packaging and the central screw in the
transit bar.
Remove the four retaining screws in the transit bar and
pull out the transit bracket.
We recommend you keep the transit bracket
and screws to protect the machine for future
The manufacturers will not be responsible for
any damage to the machine caused by not
following the instructions relating to
releasing the transit protection. The user is
responsible for all installation costs.
Take the base panel provided and fit the two self
adhesive strips by removing the backing paper on one
side and locating the strips on each side of the base
Tilt the machine forward and locate the base panel under
the front of the machine. Remove the remaining backing
paper from the self-adhesive strips and offer up the base
panel to the bottom of the cabinet.
Take the two plastic fixing clips and fix the base panel to
the base of the machine. Bring the machine back to the
upright position.
Cover the central hole in the rear of the machine with the
cap enclosed in the instruction bag.
Choose a location
Do not plug the
machine in and switch it
on at the mains until the
installation is completed.
After the machine has been installed, ensure that the
mains plug and water supply valves are easily accessible.
Make sure there is enough space for the machine. Select a
space at least 600mm wide and 850mm high. Also leave
enough space to open the door fully so you can load and
unload it easily.
Keep the area underneath and around the machine free
of combustible materials such as lint, paper, rags,
chemicals etc.
Electricity supply
Washing machines are supplied to operate at a voltage of
230-240V, 50 Hz single phase. Check that the supply circuit is
rated to at least 13A.
The plug is already equipped with a 13A fuse which is BS 1362
ASTA approved. Any replacement must be the same rating and
specification. If the fuse cover is lost, do not use the plug until
it is replaced.
You may be charged for
a service call if a
problem with your
machine is caused by
incorrect installation.
Electricity can be extremely dangerous.
This washing machine must be earthed.
The socket outlet and the plug on the appliance must be of
the same type.
Do not use multiple adapters and/or extension leads.
The wires in the mains lead are coloured in accordance with
the following codes:
Green and Yellow
CE Appliance complies with European Directive 89/336/EEC,
73/23/EEC and subsequent amendments.
Water supply
The cold water pressure should be between 0.5 and 8 bar
(0.05-0.8 Mpa).
Do not connect the machine to a single outlet
instantaneous water heater.
The water supply tap should be accessible when the
machine is installed.
Before connecting the fill hose, check that the water is
running from the water supply tap to be used.
If the mains cord on this
appliance is damaged, it
must be replaced by a
special cord which is
ONLY obtainable from
the Hoover spares
service. It must be
installed by a competent
01204 556111
Connecting to the cold water
This Appliance
must be
connected to a
supply only.
Only one hose is required to install this machine to a cold
water supply.
Cold fill is an energy efficient system. Only the water required
to wash the laundry is heated. There is no loss of heat in the
pipeline from the hot water tank or the boiler.
If your previous machine installation was hot and cold fill
ensure that the hot tap is firmly closed to prevent leakage.
This machine has an inlet hose with a 19mm (3/4") threaded
ferrule fitted to the end, to attach between the threaded
connector on the appliance and the water supply.
Only use the new hose supplied to connect the machine and
ensure that the sealing washers are in place inside the hose
Do not re-use old hoses which are attached to existing
Do not over-tighten the connections. Hand tight is sufficient.
Do not trap or kink the hose.
Connect the elbow end of the hose provided to the
threaded inlet on the back of the machine.
Grey pipe to the white threaded inlet on the machine.
Hand tighten the connector.
Connect the straight ends of the pipes to the water
supply; ensure that there are no kinks.
Turn on the water supply and check for leaks. If there is a
leak, turn off the water supply, disconnect the hose and
check the sealing washers are in place. Refit the hose and
turn on the water supply.
Connection of the machine to the drain
This machine must be connected in accordance with the water supply regulations. Water byelaws
prohibit connection to a surface water drain.
Decide which plumbing option suits you best then follow the instructions below.
All machines are tested with water prior to leaving the factory so a small
amount of water may remain in the drum and drain hose.
Flooding could occur if any part of the installation is not completed correctly.
Option 1
Waste pipe connection (waste trap)
Fit the hooked end support to the outlet pipe. Position at least 800mm off the floor.
After removing the blanking plug or cutting the membrane from the waste system securely fix the outlet
pipe to the drainage system, using a hose clip.
Secure the hooked end support up to at least 800mm to avoid water being drawn back into the
hooked end support
discharge hose
hose clip
800 mm
trap with hose
Option 2
Into a standpipe
Ensure that the standpipe (minimum diameter 38mm) is not located near an electrical socket.
Fit the hooked end support to the outlet pipe. Install the hose into the standpipe ensuring that the pipe
is at least 500mm from the floor.
Insert the outlet pipe approximately 100mm into the standpipe.
100 mm
500 mm min
Moving the machine into
Do not drag or lift the
machine by its door.
Your machine is heavy so care must be taken when moving it.
We recommend that two people move the machine to avoid
strain and possible injury.
Take care not to damage flooring when moving the
When moving the machine to its final position take care
not to kink or damage the hose at the back of the
Adjusting the feet
Once the machine is in place the feet should be adjusted to
ensure that the machine is level. If the machine is not level it
may become noisy or move.
Adjust the feet on the front corners of the machine until the
machine is firm and level.
When the machine is firm and level, tighten the locking nuts
on the two feet.
Testing the installation
Refer to the programme guide for details of how to select
Turn on the water supply and check for leaks from the fill
Switch on the electricity supply.
Select the spin programme and then press the
START/PAUSE button to start the machine. Allow the
programme to continue for one minute and then cancel
the programme by returning the selector to the OFF
position. This will remove any water remaining in the
machine from factory testing.
To check for cold water filling to the machine:
Select the rinse programme
and press the
START/PAUSE button to start the machine.
Allow the tumble action to continue until the water has
pumped out. Check that the drain outlet is not leaking or
Switch off the machine at the end of the cycle by turning
the programme knob to the OFF position.
Select the spin programme
and press the
START/PAUSE button to switch the machine on. If the
machine takes longer than one minute to empty check
the drain hose for kinks.
Installation testing is now complete.
Now you have successfully installed the machine we advise
that you run the machine to ensure the drum is thoroughly
clean after testing and storage. Select Cottons 90°C
programme and run the machine for a complete cycle using
only wash detergent and water. Ensure that the drying timer is
in the OFF position.
This programme will take approximately 2
hours to complete.
Washing and Drying advice
The following tips are designed to assist in getting the best
results from your machine whilst utilising it in the most
environmentally-friendly and economical way. It is also
important to understand the items to avoid in your laundry, to
ensure the continued safe and reliable operation of your
Loading your washing machine
To make further reductions of energy, water and detergent
consumption, we recommend that you put a full load into
your machine. Energy savings of up to 50% can be achieved by
washing one full load compared to two half loads.
Do not overload the machine as this will reduce the quality of
the wash and may cause damage to the machine and your
When is prewashing really needed?
Only with particularly dirty loads! Energy savings of 5 to 15%
are made by not selecting the prewash option for less dirty
laundry. Pre-treat awkward stains with a washable stain
Which wash temperature should you
Using stain removers before machine washing reduces the
need to wash at temperatures over 60°C.
Using a 40°C wash temperature can make energy savings of up
to 50%.
Heavily soiled laundry
To ensure the best performance when washing a particularly
dirty load, we recommend that you reduce the amount of
items to be put into the machine. Allowing more space in the
drum the items can circulate more freely and will wash cleaner.
Sorting the laundry
Items to avoid
We recommend that you do not wash underwired bras in the
machine. Should the wires become detached it could cause
damage to your clothes and the machine. If the washcare label
states that the bra is machine washable then we advise placing
it in a wash bag.
Always follow the wash care labelling on the garments.
Fasten zips, tie strings and close press studs to prevent
tangling. Ensure that pockets are emptied of loose change and
other small items.
Check that there are no metal objects in the laundry as these
may damage the laundry and the machine.
Place small items in a wash bag.
Do not use the machine
to wash or dry items
that do not have a wash
In addition to the above advice the guidelines below must be
followed when drying the clothes.
Sort the load for drying:
By care symbols:
On the collar or inside seam:
Suitable for tumble drying.
Do not wash or dry
items previously treated
with solvents.
Tumble drying at high temperature.
Tumble drying at low temperature only.
DO NOT tumble dry.
By amount and thickness:
Whenever the load is bigger than the dryer capacity,
separate clothes according to thickness (e.g. towels from
thin underwear).
By type of fabric:
Cottons/linen: Towels, cotton jersey, bed and table linen.
Synthetics: Blouses, shirts, overalls, etc. made of polyester
or polyamid, as well as for cotton/synthetic mixes.
Things to avoid
Do not tumble dry woollens, silk, delicate fabrics, nylon
stockings, delicate embroidery, fabrics with metallic
decorations, garments with PVC or leather trimmings,
training shoes, bulky items such as sleeping bags, etc.
Do not dry articles which have been treated with a dry
cleaning fluid or rubber clothes (danger of fire or
Foam rubber materials can, under certain circumstances,
when heated become ignited by spontaneous combustion.
Foam plastic, foam rubber and rubber-like material are
not suitable for tumble drying. Articles made from these
materials MUST NOT be placed in the dryer.
Do not try to dry items that are dripping wet, this may
damage the appliance. Spin these items first.
The Dispenser
Prewash detergent
Maximum dosage 100ml of powder
Fabric Conditioner
Maximum dosage 100ml
Mainwash detergent
Maximum dosage 200ml
of powder
Detergent dosage
DO NOT exceed
the maximum
detergent dosage
Only use detergents which are suitable for use in a washing
machine. You will obtain the best results from your wash with
the minimum use of chemical products, and the best care for
your laundry if you take into consideration the degree of
soiling as well as the type of detergent to choose.
The amount of detergent to use depends on:
Water hardness.
Depending on the hardness of the water and the type of
detergent used, it is possible to reduce the amount of
The softer the water supply, the less detergent is
The degree of soiling.
It is possible to reduce the amount of detergent used
depending on the degree of soiling.
Use less detergent for less soiled items.
Amount of laundry.
It is possible to reduce the amount of detergent when
washing only a small amount of laundry.
For smaller loads use less detergent.
The dosages shown on the packaging of detergents for
washing delicates often already refer to a reduced wash size.
Always follow the dosage instructions on the detergent
ARIEL Quick Wash Action – Chosen and
recommended by Hoover
When we produce a new washing machine we subject it to
every test possible. One of the most important tests is the one
that enables our experts to identify the most suitable
detergent for solving laundry problems. Ariel Quick Wash
Action was able to meet our needs: to make the washing
machine function efficiently; not compromise the machine’s
lifespan; and produce the best wash results. Consistently
excellent results, which was the main aim of the test we
carried out, determined our choice and our recommendation.
The prime function of a detergent that answers all washing
requirements is to work with the water to remove dirt from
fabrics, holding it in suspension, until it is removed when the
water is pumped out, and to control the amount of foam
forming in the washing machine, without damaging the fibres
of the items being washed. Ariel Quick Wash Action fully
satisfies all these requirements, as it contains high quality
elements, the result of the most advanced research, ensuring
excellent results under all conditions.
Dispensing instructions
The detergent drawer is split into 3 compartments:
the first, labelled "I", is for detergent utilised during
the second, labelled "II", is for detergent utilised during
the main wash.
the third, labelled
is for special additives such as
fabric softeners, fragrances, starch, brighteners etc.
Dispensing in the drum
Do not put any items
into the drawer other
than detergents that are
designed to be
dispensed from the
drawer as they may
cause blockage or
Liquid detergents and some tablets are dispensed via the
machine drum using the recommended dispensing device
which is placed upright on top of the washload towards the
back of the drum. Some tablets are designed to be placed in
the dispenser drawer, check the detergent pack for details.
The Control Panel
The programme selector
must be return to the
OFF position to reset the
controls between each
wash cycle.
Turning the machine On
The machine is turned ON by selecting a programme via the
programme selector. This status will be indicated by the STOP
indicator light flashing, this light will continue to flash until
the machine has started or the machine is returned to the OFF
When starting a
subsequent wash cycle
the programme selector
must be returned to OFF
prior to the next
programme being
selected and started.
After selecting the programme and the required options press
the START/PAUSE button once to start the machine. The STOP
light will stop flashing and START light will illuminate and
there will be a short time delay to the start of the programme
while the machine sets the wash parameters for the selected
programme and options. If the duration of the programme
you have selected is shorter than 60 minutes, then the time
remaining indicator will illuminate accordingly. The door lock
indicator light will also illuminate a few seconds after pressing
the START/PAUSE button.
The programme may be paused at any time during the wash
cycle by holding down the START/PAUSE button for about two
seconds. When the machine is in the paused mode, the time
remaining for the programme in the COUNTDOWN indicator
and option buttons will flash. The door lock indicator light will
remain illuminated for approximately 2 minutes. The door can
be opened when this indicator goes out. To restart the
programme, press the START/PAUSE button once again.
Cancelling and changing the programme
To cancel the programme the programme selector should be
rotated to the OFF position.
Select a new programme and start as detailed above.
Door Locked indicator
The DOOR LOCKED indicator light is illuminated when the
door is fully closed and the machine is ON.
When START is pressed on the machine with the door closed
the indicator will flash momentarily and then illuminate. If the
door is not closed the indicator will continue to flash.
A special safety device prevents the door from being opened
immediately after the end of the cycle. Wait for 2 minutes
after the wash cycle has finished and the Door Locked light has
gone out before opening the door. As a safety measure, check
that there is no water evident in the drum. At the end of the
cycle turn the programme selector to OFF.
If the programme is paused, the door locked indicator will go
out after 2 minutes and the door can be opened. Check there
is no water evident in the drum before opening the door.
In order to better manage your time, this washing machine
features an indicator light system that keeps you constantly
informed on the remaining cycle time.
When a drying time is selected the COUNTDOWN display will
display the time remaining on the washing programme when
the washing is taking place and the time remaining in the
drying phase when drying is taking place.
Indicator light Start: Remaining time above 60 minutes
Indicator light 60: Remaining time less than 60 minutes
Indicator light 30: Remaining time less than 30 minutes
Indicator light 15: Remaining time less than 15 minutes
Indicator light Stop: End of the programme
Wash and Dry Options
The options should be selected BEFORE pressing the START button
This option is available on the cottons and synthetics programmes. Prewash is automatic on the Sports
programme. This option is particularly useful for heavily soiled loads and can be used before selecting
the main wash programme. Detergent for this programme should be added to the first compartment of
the soap drawer labelled "I" (Please refer to Detergent Drawer section of manual). We recommend you
only use 20% of the main wash detergent quantity.
Time Saver
This option can be utilised on cottons and synthetics. By selecting the Time Saver option, the wash time
may be reduced by up to 50 minutes, depending on the selected programme, temperature and load,
without giving up a good wash quality.
Pure Rinse
This option is available on the cottons programmes. The option increases the number of rinses to five
(including the final conditioned rinse). This can help prevent skin irritation from detergent residue for
people with particularly sensitive skin. Selecting the Pure Rinse button is also recommended when
washing heavily soiled fabrics which need a lot of detergent, or when the wash load contains towelling
fabrics that have a greater tendency to retain detergent.
Fast Iron
This option is only available on synthetics, acrylics, woolmark and silk programmes.
Fast Iron Function
Action to complete the cycle
Programme is completed by a short,
very low spin speed.
If a spin cycle is required please select the
appropriate spin (see Programme Guide).
The machine stops in the final rinse
stage with the option indicators
blinking and the load will be held
within the water in the drum, thus
reducing creasing and enabling easier
Press the FAST IRON button to continue with
the programme. The machine will then pump
out the remaining water and the programme
will conclude with a short spin. Finally, the
programme carries out a brief tumbling
action to loosen the items in the load.
Press the FAST IRON button and the machine
The machine will stop in the final
rinse stage with the option indicators will pump out the water and complete the
cycle with a short spin cycle.
blinking and the load will be held
within the water in the drum. This
reduces creasing, thus enabling easier
The machine will stop in the final
rinse stage with the option indicators
blinking and the load will be held
within the water in the drum. This
reduces creasing, thus enabling easier
Press the FAST IRON button and the machine
will pump out the water to complete the
cycle. The clothes load will not be spun and
will therefore be very wet.
Temperature Selector
The washing machine is equipped with a Temperature Selector
knob to set the temperature you require. Bigger energy
savings can be achieved by using the lower temperature
settings around the dial between
and 40°C. By selecting
position, the wash temperature is limited to the water
inlet temperature, thus reducing energy consumption further.
We recommend that the temperature shown on wash care
garments should never be exceeded.
In the case where the temperature has been accidentally set
higher than that of the chosen programme, (see Programme
Guide table), the machine will lower the temperature
automatically to protect the fabrics.
Drying Time Selector
For tumble drying select the appropriate drying programme
via the Programme Selector. For drying cotton fabrics select
the High Dry option and for synthetic fabrics select the Low
Dry option. Turn the drying time selector until the indicator
aligns with the desired time. Do not mix cottons and synthetics
to avoid damage to the laundry.
Note: If the drying time is selected before the wash cycle is
completed the machine will automatically commence the
drying programme. Refer to the Programme Guide to identify
which drying programme will be automatically selected after
the wash programme. To protect your laundry certain
programmes (eg Silk) cannot be followed automatically by a
drying programme.The drying time can be reduced at any time
during the cycle but cannot be increased.
Drying Time Guide
Spin Speed
Type of fabric
Load Size
1200/1300 rpm
1500/1600 rpm
Cottons, linen
220 minutes
190 minutes
80 minutes
70 minutes
70 minutes
60 minutes
50 minutes
40 minutes
Synthetics and mixed fabrics
The times given above are indicative and will vary with the
exact level of dryness required (eg for ironing or ready to
hang) and the size and composition of the load.
Only a maximum of 5kg
of dry laundry can be
Automatic Features
Automatic Variable Capacity (Half Load)
The washing machine is fitted with a self adjusting water level
system. This system enables the machine to use the optimum
amount of water needed to wash and rinse the laundry in
relation to the particular load. This results in a reduction of the
water and electricity used without in any way compromising
the washing and rinsing performance. The amount of water
and electricity used will always be appropriate for the clothes
The washing machine automatically ensures excellent washing
results at minimum cost whilst respecting the environment.
Out of Balance protection
This model is fitted with an electronic sensor device that
checks if the load is balanced correctly. If the load is slightly
unbalanced the machine will re-balance it automatically to
then carry out the normal spin.
If, after several attempts, balance is not restored a reduced
spin speed will be used.
If loads are seriously unbalanced the spin stage will be
cancelled. This helps limit vibration, reduce noise and improve
the washing machine's reliability and life.
Programme Selector
For handling the various types of fabric and their level of
soiling in your laundry the washing machine has different
programme groups according to type of wash, temperature,
spin speeds and duration (see Programme Guide).
The programmes are designed for maximum washing and
rinsing. With spin cycles in between, they guarantee the
laundry is rinsed perfectly. The final spin cycle ensures laundry
is spun dry as much as possible up to the maximum speed.
Synthetics and mixed fabrics
Washing and rinsing performance is optimised through drum
rotation speeds and water levels. The delicate spin action
minimises creasing.
This is a new concept in washing, with a cycle that comprises
alternate periods of activity and pauses, particularly suitable
for washing very delicate fabrics.
Washing and rinsing are carried out using a high water level to
provide the best results.
Rinse, Spin and Drain
Individual programmes are available for rinsing, (including the
opportunity to add fabric conditioner), spinning, at 800rpm or
maximum spin speed, and draining the water from the
Special Programmes
Note: Dispensers used for concentrated powders and liquid
detergents must be removed from the drum before
commencing the tumble drying programmes.
The load is dried in thermostatically controlled warm air. The
drum changes direction during the drying cycle to prevent the
laundry from tangling and hence produce even drying. Cool air
is used during the last ten minutes of the drying cycle to
minimise creasing.
High Dry
High temperature drying programme for Cottons and linen
items, always refer to the care label
Low Dry
Low temperature drying programme for synthetics and mixed
fibres, always refer to the care label.
A programme dedicated to washing fabrics labelled with the woolmark symbol
. The cycle comprises
of alternate periods of activity and pauses. Washing and rinsing are carried out using a high water level
to provide the best results. The programme has a maximum temperature of 30°C and concludes with 3
rinses, one for fabric conditioner, and a short spin.
This programme allows a complete washing cycle for garments specified as 'Hand Wash only'. The
programme has a maximum temperature of 30°C and concludes with 3 rinses, one for fabric conditioner,
and a short spin.
This programme allows a complete washing cycle for garments made from silk or specified as 'Wash as
silk' on the fabric label. The programme has a maximum temperature of 30°C and concludes with 3
rinses, one for fabric conditioner, and no final spin.
Hoover has given sports items their own wash care programme. This washing machine has a unique
Sportswear programme. It is specially designed to wash mixed sportswear fabrics that cannot be washed
on hotter programmes and is designed to remove the soiling and staining created by participation in
sports activities.
This programme starts with a cold prewash that breaks down and loosens any excess dirt and then
washes at a cool 30°C, rinses twice (one is for fabric conditioner) and spins slowly for the best care of
your heavily soiled, delicate garments.
Detergent for the prewash part of the programme should be added to compartment I and detergent for
the mainwash should be added to compartment II. Follow the instructions given in 'The Dispenser' section.
“A” wash 59'
This specially designed programme maintains the high quality wash performance identified with the “A”
rating whilst greatly reducing the wash time. The programme is designed for a maximum load of 3 kg
and is intended for cotton fabrics and items colourfast to 60°C. The programme concludes with 2 rinses
and a high speed spin sequence.
Daily Programmes
By maintaining exceptional washing performance, these programmes allow you to know in advance the
necessary time for your everyday laundry. In fact, this washing machine is equipped with two daily rapid
programmes at 40°C, that were just studied for lightly soiled fabrics and medium or small loads.
Daily 44'
A complete washing cycle (wash, rinse and spin), able to wash in approximately 44 minutes suitable for:
● a maximum load of 3 kgs
● lightly soiled fabrics (cotton and mixed fabrics)
With this programme we recommend that you reduce the detergent loading dose (compared to the
normal one), in order to avoid detergent waste.
Daily 29'
A complete washing cycle (wash, rinse and spin), able to wash in approximately 29 minutes suitable for:
● a maximum load of 2 kgs
● lightly soiled fabrics (cotton and mixed fabrics)
With this programme we recommend that you reduce the detergent loading dose (compared to the
normal one), in order to avoid detergent waste.
Programme Guide
Special Programmes
Rinses, Spins and Drain
Fabric Type
Maximum Maximum Maximum
Size (kg) Temp (°C)
Automatic Drying Cycle
Dry available
Cottons, linen
Cotton, colourfast
mixed fibres
Cottons, mixed fabrics,
Coloureds Non-fast
Cottons, mixed fabrics
and synthetics
Mixed fabrics and
Coloured mixed fabrics
and synthetics
Delicates and acrylics
Cottons, linens
Final Rinse
Mixed Fabrics
Cottons, linens.
Maximum spin speed
Mixed Fabrics. Spin
speed of 800 rpm max.
Mixed Fabrics
High Dry
Cottons and linen
Low Dry
Machine washable
Delicates & Delicates and 'Hand
Handwash Wash only' items
Mixed fabrics
“A” Wash
Cottons, colourfast
mixed fabrics
Daily 44'
Lightly soiled cottons
and mixed fabrics
Daily 29'
Lightly soiled cottons
and mixed fabrics
Energy label data based on Colourfast programme tested in accordance with CENELEC EN60456
A Typical Wash and Dry Cycle
Liquid detergents and
some concentrated
powders and tablets
that are to be placed
directly into the drum
should use the
dispensing device.
Do not use such
powders and dispensing
devices if you are
completing a continuous
wash and dry cycle.
This section summarises the main points when completing a
wash cycle. For detailed explanations of features, options and
details of the machine refer to the relevant section in the
instruction manual.
Preparing the laundry
Select and sort the laundry according to the wash care labels
found on each garment. Always check the care labels.
Loading the laundry
Open the door.
Put the laundry in the washing machine. Close the door by
pushing it until it clicks, ensuring that no items of laundry are
obstructing the lock or door seal.
Putting detergent in machine
Open the drawer, choose the detergent and put in the
recommended amount.
Do not exceed the dosage stated below
quantity of
Prewash (option)
Main Wash
(all programmes)
Fabric Conditioner
Close the drawer again.
Selecting the programme
Refer to the Programme Guide or the programme descriptions
on the front of the machine to select the most suitable
The programme is selected by turning the programme selector
and aligning the programme name with the indicator.
Check that the STOP indicator is flashing, if not check that the
door is properly closed.
Check that the tap is turned on and that the discharge hose is
positioned correctly.
Select the required wash options
Select the appropriate drying time based on
the table to be found on page 19
Starting the cycle
Press the START/PAUSE button. The door locked indicator and
the START light illuminate, within a few seconds the
programme will begin.
Do not try to open the door when the door locked indicator is
Do not open the dispenser drawer during the wash
If you wish to pause the programme press the START/PAUSE
button and after 2 minutes the door can be opened. To cancel
the programme the programme selector should be turned to
the OFF position. A new programme can be selected after
cancelling the programme.
To test the laundry for dryness
When completing the drying phase it is possible to check the
load for dryness.
Press the START/PAUSE button, the machine will go into pause
mode indicated by the COUNTDOWN display time and the
option buttons flashing.
After 2 minutes the Door Locked light will go out indicating
that the door can be opened and the load checked.
Be very careful as the load and door glass may be very hot.
To continue close the door and press the START/PAUSE button.
The programme will restart and continue for the remaining
When the programme has finished
Wait for the door lock to be released. The door locked
indicator will go out after approximately 2 minutes and then
the door can be opened.
Switch off the machine by turning the programme selector to
the OFF position before selecting the next programme (this
action resets the memory in the machine).
Open the door.
Remove the laundry.
Disconnect the plug from the mains power supply and turn off
the water supply after every use.
Cleaning and Routine Maintenance
The washing machine needs very little maintenance, but
regular attention to a few small details will ensure the
continued performance of your washing machine.
Do not use abrasive cleaners, scouring pads, solvent based
cleaners or polishes; wiping the outside of the machine with a
damp cloth will suffice.
Cleaning the soap dispenser
Clean the compartments occasionally to remove
detergents and additives.
To do this you just need to pull the drawer out firmly
from the machine, but without forcing it.
Clean the compartments and the syphon cap and cover
under warm running water.
Clean the outlet of the soap dispenser to remove any
residue of soap powder
Replace the drawer.
Cleaning the door glass
Regularly clean the door glass with a damp cloth. A build up
of soiling and residues from the water may result in water
leaking from the door.
Do not use abrasive cleaners as they can scratch the surface.
Cleaning the filter
The washing machine is fitted with a special filter to prevent
items such as coins, buttons, etc. blocking the discharge hose.
These may be retrieved by:
Removing the kickplate by gently pulling it from the
bottom in an outwards and upwards direction.
Use the kickplate to collect the water still in the filter.
Use a screwdriver to loosen the screw holding the filter,
turn the filter anticlockwise until it stops, remove it and
clean it. After cleaning it, reassemble following the above
instructions in reverse order.
Replace the kickplate.
We recommend that the filter be cleaned frequently, at least
once a month.
Maintenance wash
Using small quantities of detergent and low temperature wash
programmes can cause the gradual build up of grease, dirt and
scale. Over time these deposits can damage your laundry and
your machine. They can also cause your machine to smell. We
recommend that you carry out a maintenance wash a couple
of times per year to keep your machine and pipe work clean
and free of these deposits. Simply run the Cottons 90°C
programme without a load and with the normal quantity of
This wash will take approximately 2 hours to
What might be the cause of...
Defects you can remedy yourself
Before calling GIAS Service for technical advice please run through the following checklist. A charge will
be made if the machine is found to be working or has been installed incorrectly or used incorrectly. If the
problem persists after completing the recommended checks, please call the GIAS Service (tel: 08705 400
600), they may be able to assist you over the telephone or arrange a service call.
The machine will not start…
Close the door. Check that there is power to the machine. Select a programme and press START.
Check if the door lock light is illuminated.
If it is not, check the following:
1. Is the machine connected to the electrical supply?
2. Is the electrical supply OK, check another socket?
3. Has the fuse on the machine blown? If so, replace it.
If the door locked light is illuminated and the machine does not start this means that the machine
cannot fill with water, check the following:
1. Check the programme dial is correctly aligned with the programme.
2. Is the water supply to the machine switched on?
3. Are the pipes kinked or restricted in any way?
Water does not drain away…
Ensure that there is not a blockage in the drain hose or the hose is not kinked.
Is the drain hose installed correctly? If connected to the sink waste make sure you have cut the
membrane or removed the bung from the under sink drainage unit.
Check for foreign bodies in the filter. If present, clean the filter. Before opening the filter, ensure
that the drum is not full of water. If it is full the machine may be drained using the procedure
defined on page 30.
If you have found any of the above problems correct them and run the machine through a spin cycle to
drain the water.
Is the FAST IRON function selected? If so, deselect the option and the programme will complete (see
page 18 for complete explanation of the function).
Water on the floor around the washing machine….
Is the fill hose tightened? If so, replace the rubber washers and re-tighten.
Is the standpipe or the household drain blocked? If so, clear the blockage yourself or call a plumber.
Is there clothing or dirt between the door gasket and the door glass? Ensure that the door glass and
gasket are kept clean and free of laundry when loading the machine.
The machine does not spin…
Water has not drained from the machine? Check the points highlighted above.
Have you selected an option that changes the spin profile (FAST IRON or change of spin speed on
the selector)? Check the feature in the description of the controls.
Is the load unbalanced? To reduce noise and vibration and improve the machine’s reliability and life,
the machine is fitted with an electronic sensor that detects if the load is unbalanced. To improve the
spin performance the load can be re-distributed by hand at the end of the cycle and then re-spun.
The machine is noisy or vibrates a lot during the cycle…
Has the transit system been fully removed? Check that the bracket and the polystyrene packing have
been taken off the machine.
Are there any loose items in the pockets of clothing that can rattle in the drum and cause damage?
Is the load unbalanced? Stop the programme, re-distribute the load and restart.
The programme takes a long time…
Some programmes do take a long time (over 2 hours). Low water pressure can increase the length of
the programme.
The door will not open…
Has the programme finished?
Is the STOP light illuminated? If not the programme is not complete.
Has the door locked light gone out? If not wait a further couple of minutes and the light will go out
and you will be able to open the door.
Has the programme finished but the door remains locked? The START and TIME SAVER light will flash
intermittently indicating that the water supply has been interrupted during the wash cycle. Turn the
machine to OFF to reset the machine and this will allow the door to open.
If water remains in the drum refer to 'Water does not drain away…' above.
Problem with the dispenser…
Not all the detergent has been flushed away.
1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
The dispenser drawer will not close properly.
1. Check the drawer is aligned properly
2. Check the drawer is not clogged with detergent (see Cleaning and routine maintenance)
Steam is coming from the dispenser.
The machine is designed to vent through the drawer, this is nothing to worry about.
The clothes load is not dry…
Was sufficient time selected to dry the clothes load? (Refer to Drying Time Guide page 19.)
Is the wash programme selected followed automatically by a drying programme? (Refer to
Programme Guide page 23.)
Was the laundry correctly spun prior to drying? Select a spin programme to remove the excess water.
Has the correct drying programme been selected? Refer to the laundry care label for guidance.
Remember, you may be charged for the service call if incorrect installation or misuse causes a problem
with your machine.
The use of environmentally-friendly, phosphate-free detergents (check detergent information on pack)
can have the following effects:
Waste water from rinsing may be cloudier because of the presence of a white powder (zeolites) held
in suspension, without the rinse performance being adversely affected.
Presence of white powder on laundry after washing, which is not absorbed by the fabric and does
not alter the colour of the fabric.
The presence of foam in the final rinsing water is not necessarily an indication of poor rinsing.
Carrying out more rinse cycles does not serve any purpose in such cases.
Power Failure
If there is a power failure the wash cycle will be interrupted,
and the wash programme and functions will be suspended.
When the power is restored, the wash programme and
functions will re-start from the same point and complete the
During a power failure the water can be drained and the load
can be removed from the machine as follows:
Switch off the machine both via the programme knob and
the mains power supply. Remove the plug from the mains
power supply socket.
Carefully move the machine so the rear of the machine is
accessible. Please follow the safety precautions which we
recommend under the Safety Notes section of this
Unclip the drain hose from the rear panel of the machine
and lower the hose into a bowl on the floor. When the
bowl is full raise the end of the drain pipe to a height
higher than the top of the appliance to stop the flow of
water. Empty and replace the bowl and continue draining
the machine until empty.
Once the machine is fully drained of water, clip the hose
to the rear of the machine. Press the door button and
remove the load.
The door can be opened approximately 2 minutes after the
power failure by simply pressing the door open button.
Do not force open the door.
Customer Service
For a period of one year from the date of purchase the
appliance is covered by a guarantee which allows you to call
Hoover Service free of charge (except for the price of the call).
Phone GIAS on
08705 400 600
Remember to send off the guarantee certificate for validation
within 10 days of the date of purchase.
You should retain the receipt issued by the retailer when you
purchased the machine to show to the call out engineer,
should you need to consult one.
If your washing machine shows signs of a defect or is not
working properly, before you contact GIAS Service we
recommend you carry out the checks detailed within the
Troubleshooting section.
If the problem with the machine persists after completing all
the recommended checks, please dial the GIAS Service number.
You will be connected directly to GIAS. It is important you tell
the GIAS advisor your product's model number and serial
number, which you will find on the rating label (16 characters,
beginning with the number 3), found on the front of the
washing machine (door area). By doing this, your enquiry will
be responded to more efficiently.
Your Guarantee
Hoover guarantees all parts of this product for 5 years from
the date of purchase. During that time Hoover will replace or
repair all defective parts free of charge, except for parts
subject to fair wear and tear such as belts. The call out fee and
labour costs are chargeable after the first 12 months. To
qualify for benefits under the guarantee, you must be able to
provide proof of date of purchase and the appliance must
have been installed and used in accordance with the
instructions described in this manual. Consequential losses and
accidental damage to the machine is not covered by the
Hoover cannot be responsible for the results of using this
machine for any purposes other than those described in this
This guarantee does not effect your statutory or common law
For service and repairs please call our national number:
GIAS Service - Tel: 08705 400 600
Support Service [Eire 018301 666]
Always use genuine Hoover spares, available direct from GIAS
Hoover Spares Service
Tel: 01204 556111
To maintain your Hoover product in peak condition you may
wish to take out a Hoovercare policy, which for an annual
payment provides a comprehensive maintenance and repair
scheme. For more information please call 08705 400 600.
The Hoovercare scheme is not available in Eire.
The manufacturer declines all responsibility in the event of any
printing mistakes in this booklet. The manufacturer also
reserves the right to make appropriate modifications to its
products without changing the essential characteristics.
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