Hoover | DYN 9164DPG/L-80 | Hoover DYN 9164DPG/L-80 Manuale utente

Hoover DYN 9164DPG/L-80 Manuale utente
Instruction
Book
Instructions for installation and use
Contents
Introduction
Delivery Information
Guarantee
Customer Service
Caring for the Environment
Warning and Safety Instructions
Unpacking the Product
Installation
Electricity Supply
Water Supply
Connecting the Cold Water Supply
Connecting the Drainage Pipe
Levelling the Machine
Testing the Installation
Description of the Machine
The Control Panel
Digital Display
Wash Options
Automatic Features
Programme Descriptions
Programme Guide
Detergent
Laundry
Washing Advice
Running a Wash Cycle
Care and Maintenance
Problem Solving Guide
After Sales Service
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37
This appliances is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses;
- by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments.
A different use of this appliance from household environment or from typical housekeeping
functions, as commercial use by expert or trained users, is excluded even in the above
applications.
If the appliance is used in a manner inconsistent with this it may reduce the life of the
appliance and may void the manufacturer’s warranty.
Any damage to the appliance or other damage or loss arising through use that is not
consistent with domestic or household use (even if located in a domestic or household environment)
shall not be accepted by the manufacturer to the fullest extent permitted by law.
2
Introduction
Please read and follow these instructions carefully and operate the machine
accordingly. This booklet provides important guidelines for safe use, installation,
maintenance and some useful advice for best results when using your machine.
Please complete the information below referencing your products details found on the
rating plate that is attached to the porthole of your machine:
Model Number:___________________
Serial Number (16 digits): _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Our customer service advisors will require this information whenever you contact
Hoover. Please keep all documentation in a safe place for future reference or for any
future owners.
Delivery information
Please check that the following items are delivered with the appliance:
● Instruction manual
● Guarantee card
● Blanking plugs
● Inlet hose
Check that no damage has occurred to the machine during transit.
Guarantee
Your new Hoover appliance comes with a 12-month call-out, parts and labour
guarantee. Registering your appliance also gives you an additional 4-year parts
guarantee absolutely free. To activate both your 12-month and 4 year guarantees, you
must register your appliance within 30 days, quoting your model number, serial
number, plus the date and price of you purchase.
Register your appliance now by calling
08444 810 157
or register online
www.hoover.co.uk
If you would like to register for an additional 4 years labour protection, please ask our
service advisor for cost details, or complete the enclosed form.
3
Customer Service
At Hoover, we aim to make appliances that are reliable and long lasting. However,
should your appliance need to be serviced during its working life, no one is more
qualified to maintain your appliance than our own Hoover Service engineers. To book
a service call or to ask our customer service advisors for help on using your appliance,
please call:
08444 995599
Alternatively, you can consult our Problem Solving Guide on page 33.
Technical data
Max. load of dry laundry for washing
Water pressure
9 kg
0.05 ÷ 0.8 MPa
Measurements
Height
Width
Depth
85 cm
60 cm
58 cm
NB: For specifications regarding electrical data, see the data panel on the front of the
washing machine (porthole area).
4
Caring for the environment
Together, we share the responsibility to safeguard our environment for future
generations.
At Hoover, that means continually developing new, intelligent technologies to produce
electrical appliances that perform more efficiently and use less electricity and less
water. This significantly reduces the carbon footprint from your appliance.
Our ongoing commitment will ensure that we will continue to develop more intelligent,
more efficient appliances for future generations.
European Directive
2002/96/EC
This appliance is marked according to the European directive
2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE).
By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and
human health, which could otherwise be caused by inappropriate
waste handling of this product.
The symbol on the product indicates that this product may not be
treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and
electronic equipment.
Disposal must be carried out in accordance with local
environmental regulations for waste disposal.
For more detailed information about treatment, recovery and
recycling of this product, please contact your local city office, your
household waste disposal service or the shop where you purchased
the product.
5
Warning and Safety
Instructions
This machine is solely for domestic use, i.e. to wash, rinse and spin dry household
textiles and garments.
Do not touch the appliance when hands or feet are damp or wet.
Do not lean on the door when loading the machine or use the door to lift or move the
machine.
Do not try to open the door when water is visible in the drum or the door locked
indicator is ON.
Do not touch the drained water as it may reach extremely high temperatures.
Do not use adapters, multiple connectors and / or extensions leads.
Do not pull the power cord or the appliance itself to remove the plug from the socket.
Ensure the appliance mains supply is earthed, and if it is not, seek assistance from a
qualified person.
If the power cable is damaged, it must only ever be replaced by an authorised
serviceman.
Never force the porthole door: doing so may damage the safety lock mechanism
designed to prevent the door being opened accidentally.
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
When moving the appliance, never lift it by the controls, detergent drawer or door,
and never attempt to move it alone as the machine is extremely heavy.
When in transit, never rest the door against the trolley or transport the appliance
without its polystyrene base.
6
If the appliance is installed on a carpeted floor ensure that the ventilation holes on the
base of the appliance are not obstructed.
If the appliance is not running properly or breaks down, switch off the power, turn off
the tap and do not tamper with the appliance.
Contact an authorised serviceman and ask them to use official Hoover spare parts.
Warning! The company denies all liability if and when these instructions are not
respected.
7
Unpacking the Product
Remove the machine from its packaging close to the final location of the machine.
Step 1. Remove all outer packaging from the
machine. Check there is no damage to the machine
before continuing the installation process.
Step 2. Carefully cut through the hose-retaining clip
at the rear of the machine, taking care not to cut
the hose itself.
Step 3. Remove the 4 retaining screws at the rear
of the machine, as indicated in the image on the
left. Use the blanking plugs provided in the
instruction booklet pack to cover the holes once the
screws have been removed.
Step 4. Tilt the machine forward and apply the
insulation base panel (corrugated plastic) to the
base of the machine using the self-adhesive strips.
All packaging materials used are environmentally friendly and recyclable. Please help
dispose of the packaging via environmentally friendly means. Your local council will be
able to give you details of current means of disposal.
8
Installation
Before installing the machine, ensure that the mains plug and water supply valves are
easily accessible from your chosen machine location.
Make sure there is enough space for the machine. Select a space at least 600mm wide
and 850mm high. Also leave enough space to open the door fully so you can load
and unload it easily.
Keep the area underneath and around the machine free of combustible materials such
as lint, paper, rags, chemicals etc.
All machines are tested with water prior to leaving the factory, so a small amount of
water may be present in the drum and the drain hose.
Flooding may occur if any part of the installation process is not completed correctly.
Electricity Supply
Washing machines are supplied to operate at a voltage of 230-240V, 50 Hz single
phase. Please check that the supply circuit is rated to at least 13A.
The plug is already equipped with a 13A fuse, which is BS 1362 ASTA approved. Any
replacement must be the same rating and specification. If the fuse cover is lost, do not
use the plug until it is replaced.
Electricity can be extremely dangerous. Please take care when connecting your
machine to the electricity supply.
This washing machine must be earthed.
The socket outlet and the plug on the appliance must be of the same type.
Do not use multiple adapters and/or extension leads.
The wires in the mains lead are coloured in accordance with the following codes:
Blue
NEUTRAL
Brown
LIVE
Green and Yellow
EARTH
Appliance complies with European Directive 73/23/EEC, 89/336/EEC
replaced by 2006/95/EC and 2004/108/EC and subsequent amendments.
9
Water Supply
This machine should only be connected to a cold-water supply. The cold-water
pressure should be between 0.5 and 8 bar (0.05-0.8 Mpa).
Do not connect the machine to a single outlet instantaneous water heater.
Before connecting the fill hose, check that the water is running from the water supply
tap to be used. Let the water flow from the tap until the water runs clear before
connecting to the machine. The water supply tap should be accessible when the
machine is installed.
10
Connecting the Cold Water
Supply
Only one hose is required to install this machine to a cold water supply. Cold fill is an
energy efficient system. Only the water required to wash the laundry is heated. There
is no loss of heat in the pipeline from the hot water tank or the boiler.
If your previous machine installation was hot and cold fill ensure that the hot tap is
firmly closed to prevent leakage.
This machine has an inlet hose with a 19mm (3/4") threaded ferrule fitted to the end,
to attach between the threaded connector on the appliance and the water supply. Only
use the new hose supplied to connect the machine and ensure that the sealing washers
are in place inside the hose connectors.
Do not re-use old hoses that are attached to existing installations.
Do not over-tighten the connections. Hand tight is sufficient.
Do not trap or kink the hose.
Step 1. Connect the elbow end of the hose
provided to the threaded inlet on the back of the
machine.
The grey pipe needs to connect to the white
threaded inlet on the machine.
Step 2. Hand tighten the connector.
Step 3. Connect the straight ends of the pipes to
the water supply; ensure that there are no kinks.
Step 4. Turn on the water supply and check there
are no leaks. If there is a leak, turn off the water
supply, disconnect the hose and check the sealing
washers are in place. Refit the hose and turn on
the water supply.
11
Connecting the drainage pipe
This machine must be connected in accordance with the water supply regulations.
Water bylaws prohibit connection to a surface water drain.
Decide which plumbing option suits you best then follow the instructions below:
Option 1 - Waste pipe connection (waste trap)
Fit the hooked end support to the outlet pipe and position it at least 800mm off the
floor.
After removing the blanking plug, or cutting the membrane from the waste system,
securely fix the outlet pipe to the drainage system, using a hose clip.
Secure the hooked end support up to at least 800mm to avoid water being drawn
back into the machine.
Option 2 - Into a standpipe
Ensure that the standpipe is not located near an electrical socket.
Fit the hooked end support to the outlet pipe. Install the hose into the standpipe
ensuring that the pipe is at least 500mm from the floor.
Insert the outlet pipe approximately 100mm into the standpipe.
12
Levelling The Machine
Your machine is heavy so care must be taken when moving it.
We recommend that two people move the machine to avoid strain and possible injury.
Take care not to damage flooring when moving the machine and do not drag or lift
the machine by its door.
When moving the machine to its final position, take care not to kink or damage the
hose at the back of the machine.
Once the machine is in place the feet should be adjusted to ensure that the machine is
level. If the machine is not level it may become very noisy or move during the spin
cycle.
Step 1. Turn the locking nut clockwise to release the screw adjuster on the feet.
Step 2. Adjust the feet on the corners of the machine by rotating each foot to raise or
lower its position until it is firm and level on the ground.
Step 3. When the machine is firm and level, tighten the locking nuts on the feet in an
anti-clockwise direction until they reach the base of the machine.
Testing the Installation
Refer to “Selecting the wash programme” for details of how to select programmes.
Step 1. Turn on the water supply and check for leaks from the fill hose.
Step 2. Switch on the electricity supply.
Step 3. Select the spin programme and then press the Start Pause button to start the
machine. Allow the programme to continue for one minute and then cancel the
programme by returning the selector to the OFF position. This will remove any water
remaining in the machine from factory testing.
Step 4. To check for cold water filling to the machine:
Select the rinse programme and press the Start Pause button to start the machine.
Once the rinse has finished, allow the tumble action to continue until the water has
pumped out. Check that the drain outlet is not leaking or overflowing.
13
Step 5. Switch off the machine at the end of the cycle by turning the Programme
Selector to the OFF position.
Step 6. Select the spin programme and press the Start Pause button to start the
machine. If the machine takes longer than one minute to empty check the drain hose
for kinks.
Installation testing is now complete.
Now you have successfully installed the machine we advise that you run the machine
to ensure the drum is thoroughly clean after testing and storage. Select Cottons 90°C
programme and run the machine for a complete cycle using only wash detergent and
water.
This programme will take approximately 2 hours to complete.
14
Description of the Machine
The Hoover washing machine details are indicated below:
Control
Panel
Detergent
Dispenser
Door
Handle
Porthole
Door
Filter
Adjustable
Feet
15
The
The Control
Control Panel
Panel
Door
DoorLock
Lock
Indicator
Indicator
Programme
Programme
Selector
Selector
Spin
SpinSpeed
Speed
Selector
Selector
Sensitive
Sensitive
Care
Care
Stain
Stain
Blaster
Blaster
Wash
WashTime
Time
Selector
Selector
Digital
Digital
Display
Display
Temperature
Temperature Start/Pause
Start/Pause
Selector
Selector
Button
Button
Delay
Delay
Start
Start
Night
Night&&
Day
Day
Turning
Turning the
the Machine
Machine On
On
Turning
Turning the
the Programme
Programme Selector
Selector toto your
your chosen
chosen programme
programme will
will turn
turn the
the machine
machine on.
on.
The
The Programme
Programme Selector
Selector must
must be
be returned
returned toto the
the OFF
OFF position
position between
between each
each wash
wash
cycle
cycle inin order
order toto reset
reset the
the controls.
controls.
Start
Start Pause
Pause Button
Button
START
START
After
After selecting
selecting the
the programme
programme and
and the
the required
required options
options press
press the
the Start
Start Pause
Pause button
button
once
once toto start
start the
the wash
wash cycle.
cycle. There
There will
will be
be aa short
short time
time delay
delay toto the
the start
start of
of the
the
programme
programme while
while the
the machine
machine sets
sets the
the wash
wash parameters
parameters for
for the
the selected
selected programme
programme
and
and options.
options. The
The Door
Door Locked
Locked and
and KG
KG Mode
Mode indicator
indicator lights
lights will
will also
also illuminate
illuminate aa few
few
seconds
seconds after
after pressing
pressing the
the Start
Start Pause
Pause button.
button.
PAUSE
PAUSE
The
The programme
programme may
may be
be paused
paused at
at any
any time
time during
during the
the wash
wash cycle
cycle by
by holding
holding down
down
the
the Start
Start Pause
Pause button
button for
for about
about two
two seconds.
seconds. The
The door
door locked
locked indicator
indicator light
light will
will
remain
remain illuminated
illuminated for
for approximately
approximately 22 minutes.
minutes. The
The door
door can
can be
be opened
opened when
when this
this
indicator
indicator goes
goes out.
out. To
To restart
restart the
the programme,
programme, press
press the
the Start
Start Pause
Pause button
button once
once again.
again.
Cancelling
Cancelling and
and Changing
Changing the
the Programme
Programme
To
To cancel
cancel the
the programme
programme the
the Programme
Programme Selector
Selector should
should be
be rotated
rotated toto the
the OFF
OFF
position.
position. Select
Select aa new
new programme
programme and
and start
start as
as detailed
detailed above.
above.
16
16
Digital Display
The easy-to-use Digital Display gives you total control of your wash cycle, whether it is
adjusting the wash length using our Wash Time Selector, delaying the start of your
wash, or adjusting the temperature and spin speed of your selected programme. The
simplicity of the Digital Display understates the advanced technology, which clearly
displays all the wash cycle information, putting you in control.
Wash Cycle Time/
Delay Start Indicator
Kg Mode
Spin Speed
Indicator
Wash Length
Indicator
Wash Temperature
Indicator
Wash Temperature
When a programme is selected the relevant indicator will light up to show the
recommended wash temperature. You can select a different temperature by pressing
the Temperature button. For example: The Cottons programme will default to 40°C.
With this control the temperature can be reduced to 30°C to reduce energy
consumption or increased to 60°C for a more intensive wash.
Today, most detergents have been improved to wash efficiently at lower temperatures,
therefore we have set the default temperature settings of each programme to a lower
level, saving electricity and reducing the carbon footprint of your machine.
Please refer to the Programme Guide for the maximum temperature to which each
programme can be set.
Door Locked indicator
The Door Locked indicator light is illuminated when the door is fully closed and the machine
is ON.
When Start Pause is pressed on the machine with the door closed the indicator will flash
momentarily and then illuminate. If the door is not closed the indicator will continue to flash.
A special safety device prevents the door from being opened immediately after the end of
the cycle. Wait for 2 minutes after the wash cycle has finished and the door locked light has
gone out before opening the door. As a safety measure, check that there is no water evident
in the drum. At the end of the cycle turn the programme selector to OFF.
If the programme is paused, the door locked indicator will go out after 2 minutes and the
door can be opened. Check there is no water evident in the drum before opening the door.
17
Spin
Spin Speed
Speed
When
When aa programme
programme isis selected
selected the
the maximum
maximum spin
spin speed
speed allowed
allowed for
for that
that programme
programme
appears
appears on
on the
the display.
display. Pressing
Pressing the
the Spin
Spin Speed
Speed button
button will
will reduce
reduce the
the speed
speed by
by
100rpm
100rpm each
each time
time the
the button
button isis pressed.
pressed. The
The minimum
minimum speed
speed isis 400rpm,
400rpm, or
or continuing
continuing
toto press
press the
the button
button will
will eliminate
eliminate the
the final
final spin
spin completely.
completely.
Delay
Delay Start
Start
This
This indicator
indicator shows
shows the
the number
number of
of hours
hours time
time delay,
delay, once
once the
the delay
delay start
start has
has been
been set.
set.
Wash
Wash Cycle
Cycle Time
Time
When
When aa programme
programme isis selected
selected the
the display
display automatically
automatically shows
shows the
the maximum
maximum cycle
cycle
duration
duration for
for aa full
full load,
load, which
which can
can vary,
vary, depending
depending on
on the
the options
options selected.
selected. Once
Once the
the
programme
programme has
has started
started you
you will
will be
be kept
kept informed
informed constantly
constantly of
of the
the time
time remaining
remaining toto
the
the end
end of
of the
the wash.
wash.
Wash
Wash Length
Length Indicator
Indicator
Once
Once the
the programme
programme has
has been
been selected
selected the
the indicator
indicator light
light will
will automatically
automatically show
show
the
the wash
wash time
time set
set for
for that
that programme.
programme. Selecting
Selecting aa different
different wash
wash time
time the
the relevant
relevant
indicator
indicator will
will light
light up.
up.
KG
KG Mode
Mode Indicator
Indicator
Available
Available on
on Cotton
Cotton and
and Synthetic
Synthetic cycles,
cycles, during
during the
the first
first 44 minutes
minutes of
of the
the cycle
cycle the
the
indicator
indicator lights
lights and
and wash
wash time
time will
will flash.
flash. This
This means
means the
the intelligent
intelligent sensor
sensor isis weighing
weighing
the
the laundry
laundry and
and will
will adjust
adjust the
the cycle
cycle time,
time, water
water and
and electricity
electricity consumption
consumption
accordingly.
accordingly.
Wash
Wash Options
Options
The
The following
following options
options should
should be
be chosen
chosen once
once the
the required
required programme
programme has
has been
been
selected
selected and
and BEFORE
BEFORE pressing
pressing the
the Start
Start Pause
Pause button.
button. The
The indicator
indicator light
light on
on each
each
option
option button
button will
will illuminate
illuminate ifif that
that option
option has
has been
been selected.
selected.
Stain
Stain Blaster
Blaster
The
The Stain
Stain Blaster
Blaster option,
option, selectable
selectable on
on all
all Cotton
Cotton cycles,
cycles, tackles
tackles stubborn
stubborn stains
stains by
by
maintaining
maintaining wash
wash temperatures
temperatures throughout
throughout the
the programme
programme and
and adjusting
adjusting the
the spin
spin
speed
speed of
of the
the drum
drum during
during critical
critical stages
stages of
of the
the wash
wash and
and rinse
rinse cycles.
cycles. Using
Using this
this
special
special programme
programme will
will increase
increase the
the wash
wash efficiency
efficiency without
without increasing
increasing the
the length
length of
of
your
your wash
wash programme.
programme.
18
18
Sensitive Care
The Sensitive Care option washes your clothes in a deeper than normal water level to
provide gentler washing for especially delicate fabrics, while detergent is removed
thoroughly with five extra rinses. Perfect for people with delicate skin, this option can
be selected on all Cotton and Synthetic cycles.
This option does not need to be selected on the Delicate, Woollen or Silk programmes,
as it is already an integrated part of the wash cycles.
Delay Start
This option allows you to delay the start of your wash cycle by up to 24 hours. By
pressing the Delay Start button, the time delay will be shown on the display (h00). This
will increase in one-hour intervals each time the Delay Start button is pressed.
Continue to press the button until the required time is reached, then press the Start
Pause button to activate the machine. The machine will start its cycle once the required
number of hours has passed.
To cancel the Delay Start option, press and hold the button for 5 seconds until the
display shows the settings for the selected programme. To start this programme, press
the Start Pause button. To cancel the process, turn the Programme Selector to the OFF
position
and then select another programme.
Temperature
When a programme is selected the relevant indicator will light up to show the
recommended wash temperature. The Temperature button can be used to decrease or
increase the temperature of your chosen wash cycle. Each time the button is pressed,
the new temperature level is shown on the Wash Temperature Indicator.
Spin Speed
The spin cycle is used to remove as much water as possible from the laundry without
damaging your clothes. The recommended spin speed for each programme is already
set to the highest level for that chosen programme. By pressing the Spin Speed button
you can reduce the spin speed in 100rpm intervals.
To cancel the spin cycle altogether, set the spin speed to 0.
It is not possible to select a spin speed higher than that suitable for the programme
selected. This feature is designed to avoid damage to your clothes.
It is possible to modify the spin speed at any time without stopping or pausing the
machine.
19
Night
Night && Day
Day Button
Button
Press
Press this
this button
button (available
(available for
for all
all the
the washing
washing programmes)
programmes) toto reduce
reduce the
the
intermediate
intermediate spin
spin speed
speed toto 400
400 rpm,
rpm, where
where applicable;
applicable; the
the water
water level
level isis increased
increased
during
during rinsing
rinsing and
and the
the washing
washing isis kept
kept immersed
immersed inin water
water after
after the
the final
final rinse
rinse inin order
order
toto spread
spread the
the fibres
fibres evenly.
evenly.
During
During the
the phase
phase inin which
which the
the water
water isis held
held inin the
the tub,
tub, the
the indicator
indicator lights
lights toto show
show that
that
the
the machine
machine isis at
at aa standstill.
standstill.
Release
Release the
the button
button toto end
end the
the cycle
cycle with
with aa spin
spin dry
dry (which
(which may
may be
be reduced
reduced or
or
cancelled
cancelled using
using the
the appropriate
appropriate button)
button) and
and emptying
emptying phase.
phase.
Thanks
Thanks toto electronic
electronic control,
control, the
the water
water inin the
the intermediate
intermediate phases
phases isis emptied
emptied silently,
silently,
making
making this
this option
option very
very useful
useful for
for washing
washing at
at night.
night.
Wash
Wash Time
Time Selector
Selector
Once
Once the
the programme
programme has
has been
been selected
selected the
the indicator
indicator light
light will
will automatically
automatically show
show the
the
wash
wash time
time set
set for
for that
that programme.
programme. Selecting
Selecting aa different
different wash
wash time
time the
the relevant
relevant indicaindicator
tor will
will light
light up.
up. For
For example:
example: Using
Using this
this button
button on
on the
the Rapid
Rapid Wash
Wash cycle
cycle will
will enable
enable
you
you toto select
select either
either aa 14,
14, 30
30 or
or 44
44 minute
minute wash
wash cycle.
cycle.
This
This selection
selection isis only
only available
available on
on the
the Cotton,
Cotton, Synthetic
Synthetic and
and Rapid
Rapid programmes.
programmes.
20
20
Automatic Features
KG Mode (Half Load)
Available on the Cottons and Synthetics cycles, the intelligent sensor adjusts the water
level and programme length throughout each phase of the cycle according to how
much laundry you load into the machine. The KG Mode indicator will light up when
the intelligent sensor is weighing the laundry.
The washing machine is fitted with a self-adjusting water level system. This system
enables the machine to use the optimum amount of water needed to wash and rinse
the laundry in relation to the particular load. This results in a reduction of the water
and electricity used without in any way compromising the washing and rinsing
performance. The amount of water and electricity used will always be appropriate for
the clothes load size.
The washing machine automatically ensures excellent washing results at minimum cost
whilst respecting the environment.
Out of Balance protection
This model is fitted with an electronic sensor device that checks if the load is balanced
correctly. If the load is slightly unbalanced the machine will re-balance it automatically
and then carry out the normal spin. If, after several attempts, balance is not restored a
reduced spin speed will be used. If loads are seriously unbalanced the spin stage will
be cancelled. This helps limit vibration, reduce noise and improve the washing
machine's reliability and life.
Pulse Technology
Thanks to the new generation of 3 phase motors controlled by a sophisticated
electronic system, we have developed a new washing mode which simulates
hand washing action during wash cycle.
The new motor allows the drum to move with a pulse action. This action of partial
rotation with pauses in between creates a delicate wash only equalled to that of hand
washing.
5
2
This delicate wash system applies to all programmes identified with this symbol
21
4
1
3
6
Programme Descriptions
For handling the various types of fabric and their level of dirtiness in your laundry the
washing machine has different programme groups according to type of wash,
temperature, spin speed and duration (see Programme Guide).
Once the programme is selected, the intelligent sensor will weigh the laundry using the
KG Mode and adjust the critical elements of the wash cycle depending on the weight
of the laundry to ensure perfect results (available on Cotton and Synthetic cycle). The
KG Mode is activated during the first 4 minutes of the cycle, which enables the
machine to:
● adjust the amount of water required;
● determine the length of the wash cycle;
● control rinsing according to the fabric type selected;
● recognises if too much lather is present, adjusting the water level during rinsing if necessary;
● adjusts the spin speed according to the load, avoiding any imbalance
Cotton with Pre Wash
The Cotton programme is designed for maximum washing and rinsing efficiency. With
spin cycles in between, the programme guarantees the laundry is rinsed perfectly. The
final spin cycle ensures laundry is spun dry as much as possible up to the maximum
speed.
The Cotton programme includes a Prewash cycle. This option is particularly useful for
really dirty loads and can be used independently of the main wash programme.
Additional detergent for the Prewash part of the programme should be added to the
first compartment of the soap drawer labelled "1" (please refer to the section of this
manual entitled “Detergent”). We recommend you use only 20% of the quantity used
for the main wash programme.
Coloureds
The Cottons programme is also designed for maximum washing and rinsing efficiency.
With spin cycles in between, the programme guarantees the laundry is rinsed perfectly. The final spin cycle ensures laundry is spun dry as much as possible up to the
maximum speed. This cycle is set to 40°C, but the temperature may be altered using
the Temperature option button.
Synthetics
Washing and rinsing performance is optimised through using drum rotation speeds
and water levels suitable for synthetics and mixed fabrics. The programme will default
to 40°C, but the temperature may be altered using the Temperature option button. The
delicate spin action minimises creasing. The final spin speed for the synthetics
programme is 800rpm
Delicate
The cycle will consist of alternate periods of activity and pauses. This is particularly
suitable for washing very delicate fabrics, as it creates a hand-washing effect.
Washing and rinsing are carried out using a high water level to provide the best results.
22
Rinse
This programme carries out three rinses with an intermediate spin (which can be
reduced or excluded by using the Spin Speed option). It can be used for rinsing any
type of fabric e.g. use after hand washing.
Spin
The Spin programme completes the spin at the maximum spin speed, this can be
reduced by using the Spin Speed option button.
Drain
This programme drains out the water from the machine.
5
2
Wool & Silk
4
1
3
6
This programme allows a complete washing cycle for garments specified as “MachineWashable” Wool fabrics and laundry items made from silk or specified “Wash as Silk”
on the fabric label.
The programme has a maximum temperature of 30°C and concludes with 3 rinses,
one for fabric conditioner, and a slow spin.
Duvet
This is a programme dedicated to washing a single duvet or big size laundry.
This programme washes at a cool 30°C, carries out 3 rinses (one is for fabric conditioner) and concludes with a slow spin.
We suggested to follow the instruction on the cloths label.
Sports
This washing machine has a unique Sportswear programme.
It is specially designed to wash mixed sportswear fabrics that cannot be washed on
hotter programmes and is designed to remove the dirt and staining created by
participation in sports activities.
This programme washes at a cool 30°C, rinses twice (one is for fabric conditioner)
and spins at 800rpm for the best care of your really dirty, delicate garments.
Rapid
The Rapid programme allows a washing cycle to be completed in just 14 minutes! This
programme is particularly suited to slightly dirty cottons and mixed fabrics.
Using the Wash Time button on the Rapid cycle will enable you to select either a 14,
30 or 44 minute wash cycle.
When selecting the rapid programme, please note that we recommend you use only
20% of the recommended quantities shown on the detergent pack.
For information about these programmes please refer to the programmes table.
23
Guide
Programme Guide
Programme
Programme
Fabric Type
Type
Fabric
Water
Water
Temp
Temp
Water
Water
Temp
Temp
Spin
Spin
Speed
Speed
Max
Max
Load
Load
Cottons,
Cottons,
Colourfast
Colourfast and
and
linen
linen
60
60
90
90
1600
1600
99
Cottons,
Cottons, NonNonfast
fast Coloureds,
Coloureds,
mixed
mixed fabrics
fabrics
40
40
60
60
1600
1600
99
Mixed
Mixed fabrics
fabrics
and
and synthetics
synthetics
40
40
60
60
800
800
4.5
4.5
Delicate
Delicate fabrics
fabrics
40
40
40
40
400
400
2.5
2.5
--
--
--
800
800
--
--
--
--
1600
1600
--
--
--
--
--
--
Silk
Silk and
and
“Machine
“Machine
washable
washable wool”
wool”
garments
garments
30
30
30
30
800
800
1.5
1.5
Duvet
Duvet
30
30
30
30
400
400
33
30
30
30
30
800
800
2.5
2.5
30
30
30
30
30
30
40
40
40
40
40
40
800
800
800
800
800
800
1.5
1.5
2.5
2.5
3.5
3.5
Recommended
Recommended
(C°)
(C°)
**
Mixed
Mixed fabrics
fabrics
2)
2)
Lightly
Lightly dirty
dirty
cottons
cottons and
and
synthetics
synthetics
** Information for
for the
the test
test laboratories
laboratories (see
(see page
page 26)
26)
24
24
MAX
MAX
(C°)
(C°)
MAX
MAX
(RPM)
(RPM)
Size
Size
(kg)
(kg)
Length of Programme
Detergent
Short
Med.
Long
2
1:37
1:57
2:47
✓
✓
✓
1:47
2:07
2:57
✓
✓
-
1:10
1:19
1:29
✓
✓
-
0:54
-
-
✓
✓
-
-
-
-
✓
-
-
-
-
-
-
-
-
-
-
-
0:46
-
-
✓
✓
-
0:54
-
-
✓
✓
-
2:24
-
-
✓
✓
-
0:14
-
-
0:30
-
-
✓
✓
✓
✓
✓
✓
-
0:22
0:10
0:04
0:44
1
2) Using the Wash Time button on the Rapid cycle will enable you to
select either a 14, 30 or 44 minute wash cycle.
25
REFER
REFERTO
TOTHE
THEPROGRAMME
PROGRAMMEGUIDE
GUIDE(PAGE
(PAGE24)
24)
****STANDARD
STANDARDCOTTON
COTTONPROGRAMMES
PROGRAMMESACCORDING
ACCORDINGTO
TO(EU)
(EU)No
No1015/2010
1015/2010and
and
No
No1061/2010
1061/2010
COTTON
COTTONPROGRAMME
PROGRAMMEwith
with aatemperature
temperatureofof60°C
60°C
COTTON
COTTONPROGRAMME
PROGRAMMEwith
withaatemperature
temperatureofof40°C
40°C
These
Theseprogrammes
programmesare
aresuitable
suitabletotoclean
cleannormally
normallysoiled
soiledcotton
cottonlaundry
laundryand
andthey
theyare
are
the
themost
mostefficient
efficientprogrammes
programmesininterms
termsofofcombined
combinedenergy
energyand
andwater
waterconsumptions
consumptions
for
forwashing
washingcotton
cottonlaundry.
laundry.
These
Theseprogrammes
programmeshave
havebeen
beendeveloped
developedtotobe
becompliant
compliantwith
withthe
thetemperature
temperatureon
onthe
the
wash
washlabel
labelon
onthe
thegarments
garmentsand
andthe
theactual
actualwater
watertemperature
temperaturemay
mayslightly
slightlydiffer
differfrom
from
the
thedeclared
declaredtemperature
temperatureofofthe
thecycle.
cycle.
Detergent
Detergent
Only
Onlyuse
usedetergents
detergentsthat
thatare
aresuitable
suitablefor
foruse
useininaawashing
washingmachine.
machine.You
Youwill
willobtain
obtain
the
thebest
bestresults
resultsfrom
fromyour
yourwash
washwith
withthe
theminimum
minimumuse
useofofchemical
chemicalproducts,
products,and
andthe
the
best
bestcare
carefor
foryour
yourlaundry
laundryififyou
youtake
takeinto
intoconsideration
considerationthe
thelevel
levelofofdirtiness
dirtinessas
aswell
wellas
as
the
thetype
typeofofdetergent
detergenttotochoose.
choose.
The
Theamount
amountofofdetergent
detergenttotouse
usedepends
dependson:
on:
●●Water
Waterhardness
hardness
Depending
Dependingon
onthe
thehardness
hardnessofofthe
thewater
waterand
andthe
thetype
typeofofdetergent
detergentused,
used,ititisis
possible
possibletotoreduce
reducethe
theamount
amountofofdetergent.
detergent.
The
Thesofter
softerthe
thewater
watersupply,
supply,the
theless
lessdetergent
detergentisisrequired.
required.
●●The
Thelevel
levelofofdirtiness
dirtiness
ItItisispossible
possibletotoreduce
reducethe
theamount
amountofofdetergent
detergentused
useddepending
dependingon
onhow
howdirty
dirtythe
the
laundry
laundryis.
is.
Use
Useless
lessdetergent
detergentfor
foritems
itemsthat
thatare
arenot
notvery
verydirty.
dirty.
●●Amount
Amountofoflaundry
laundry
ItItisispossible
possibletotoreduce
reducethe
theamount
amountofofdetergent
detergentwhen
whenwashing
washingonly
onlyaasmall
smallamount
amount
ofoflaundry.
laundry.
For
Forsmaller
smallerloads
loadsuse
useless
lessdetergent.
detergent.
The
Thedosages
dosagesshown
shownon
onthe
thepackaging
packagingofofdetergents
detergentsfor
forwashing
washingdelicates
delicatesoften
oftenalready
already
refer
refertotoaareduced
reducedwash
washsize.
size.
Always
Alwaysfollow
followthe
thedosage
dosageinstructions
instructionson
onthe
thedetergent
detergentpackaging.
packaging.
26
26
Dispensing instructions
The detergent drawer is split into 3 compartments:
The first, labelled "1", is for detergent
utilised during Prewash.
●
The second, labelled "2", is for detergent
utilised during the main wash.
●
The third, labelled
is for special additives
such as fabric softeners, fragrances, starch,
brighteners etc.
●
Dispensing in the drum
Liquid detergents and some tablets are dispensed via the machine drum using the recommended dispensing device which is placed upright on top of the wash load towards the
back of the drum. Some tablets are designed to be placed in the dispenser drawer, check
the detergent pack for details.
Do not put any items into the drawer other than detergents that are designed to be
dispensed from the drawer as they may cause blockage or damage.
Laundry
Items to avoid
We recommend that you do not wash underwired bras in the machine. Should the wires
become detached they could cause damage to your clothes and the machine. If the wash
care label states that the bra is machine washable then we advise placing it in a wash
bag.
Recommendations
Always follow the wash care labelling on the garments.
Fasten zips, tie strings and close press-studs to prevent tangling. Ensure that pockets are
emptied of loose change and other small items.
Unfold all items before placing them in the machine.
Check that there are no metal objects in the laundry as these may damage the laundry
and the machine.
Place small items in a wash bag.
Divide the laundry according to the type of material (the symbol on the garment label)
and colour, making sure that whites are separated from coloured garments
Do not exceed the values indicated in the “Programme Guide” which refers to the weight
of the laundry items when they are dry.
27
Washing
Washing Advice
Advice
The
Thefollowing
followingtips
tipsare
aredesigned
designedtotoassist
assistiningetting
gettingthe
thebest
bestresults
resultsfrom
fromyour
yourmachine
machine
whilst
whilstusing
usingit itininthe
themost
mostenvironmentally
environmentallyfriendly
friendlyand
andeconomical
economicalway.
way.It Itisisalso
also
important
importanttotounderstand
understandthe
theitems
itemstotoavoid
avoidininyour
yourlaundry,
laundry,totoensure
ensurethe
thecontinued
continued
safe
safeand
andreliable
reliableoperation
operationofofyour
yourmachine.
machine.
Loading
Loadingyour
yourwashing
washingmachine
machine
ToTomake
makefurther
furtherreductions
reductionsofofenergy,
energy,water
waterand
anddetergent
detergentconsumption,
consumption,we
we
recommend
recommendthat
thatyou
youput
putaafull
fullload
loadinto
intoyour
yourmachine.
machine.Energy
Energysavings
savingsofofup
uptoto50%
50%
can
canbebeachieved
achievedbybywashing
washingone
onefull
fullload
loadcompared
comparedtototwo
twohalf
halfloads.
loads.
Do
Donot
notoverload
overloadthe
themachine
machineasasthis
thiswill
willreduce
reducethe
thequality
qualityofofthe
thewash
washand
andmay
may
cause
causedamage
damagetotothe
themachine
machineand
andyour
yourlaundry.
laundry.
When
Whenisisprewashing
prewashingreally
reallyneeded?
needed?
Only
Onlywith
withparticularly
particularlydirty
dirtyloads!
loads!Energy
Energysavings
savingsofof55toto15%
15%are
aremade
madebybynot
not
selecting
selectingthe
theprewash
prewashoption
optionfor
forless
lessdirty
dirtylaundry.
laundry.Pre-treat
Pre-treatawkward
awkwardstains
stainswith
withaa
washable
washablestain
stainremover.
remover.
Which
Whichwash
washtemperature
temperatureshould
shouldyou
youchoose?
choose?
Using
Usingstain
stainremovers
removersbefore
beforemachine
machinewashing
washingreduces
reducesthe
theneed
needtotowash
washatat
temperatures
temperaturesover
over60°C.
60°C.
Using
Usingaa40°C
40°Cwash
washtemperature
temperaturecan
canmake
makeenergy
energysavings
savingsofofup
uptoto50%.
50%.
Very
Verydirty
dirtylaundry
laundry
ToToensure
ensurethe
thebest
bestperformance
performancewhen
whenwashing
washingaaparticularly
particularlydirty
dirtyload,
load,we
we
recommend
recommendthat
thatyou
youreduce
reducethe
theamount
amountofofitems
itemstotobebeput
putinto
intothe
themachine.
machine.
Allowing
Allowingmore
morespace
spaceininthe
thedrum
drummeans
meansthe
theitems
itemscan
cancirculate
circulatemore
morefreely
freelyand
andwill
will
wash
washbetter.
better.
28
28
Running
Running a
a Wash
Wash Cycle
Cycle
This
Thissection
sectionsummarises
summarisesthe
themain
mainpoints
pointswhen
whencompleting
completingaawash
washcycle.
cycle.For
Fordetailed
detailed
explanations
explanationsofoffeatures,
features,options
optionsand
anddetails
detailsofofthe
themachine
machinerefer
refertotothe
therelevant
relevant
section
sectionininthe
theinstruction
instructionmanual.
manual.
Preparing
Preparingthe
thelaundry
laundry
Select
Selectand
andsort
sortthe
thelaundry
laundryaccording
accordingtotothe
thewash
washcare
carelabels
labelsfound
foundononeach
eachgarment.
garment.
Loading
Loadingthe
thelaundry
laundry
Open
Openthe
thedoor.
door.Put
Putthe
thelaundry
laundryininthe
thewashing
washingmachine.
machine.Close
Closethe
thedoor
doorbybypushing
pushingit it
until
untilit itclicks,
clicks,ensuring
ensuringthat
thatnonoitems
itemsofoflaundry
laundryare
areobstructing
obstructingthe
thelock
lockorordoor
doorseal.
seal.
Putting
Puttingdetergent
detergentininmachine
machine
Open
Openthe
thedrawer,
drawer,choose
choosethe
thedetergent
detergentand
andput
putininthe
therecommended
recommendedamount.
amount.
Do
Donot
notexceed
exceedthe
thedosage
dosagestated
statedbelow:
below:
Compartment
Compartment
Wash
Wash
Maximum
Maximumquantity
quantityofof
powder/liquid
powder/liquid
11
Prewash
Prewash(option)
(option)
100
100mlml
22
Main
MainWash
Wash
(all
(allprogrammes)
programmes)
200
200mlml
Fabric
FabricConditioner
Conditioner
200
200mlml
Close
Closethe
thedrawer
draweragain.
again.
Note:
Note:Liquid
Liquiddetergents
detergentsand
andsome
someconcentrated
concentratedpowders
powdersand
andtablets
tabletsthat
thatare
aretotobebe
placed
placeddirectly
directlyinto
intothe
thedrum
drumshould
shouldbebeplaced
placedininthe
therecommended
recommendeddispensing
dispensingdevice.
device.
Selecting
Selectingthe
thewash
washprogramme
programme
Refer
Refertotothe
theProgramme
ProgrammeGuide
Guideororthe
theprogramme
programmedescriptions
descriptionsononthe
thefront
frontofofthe
the
machine
machinetotoselect
selectthe
themost
mostsuitable
suitableprogramme.
programme.Turning
Turningthe
theprogramme
programmeselector
selectorand
and
aligning
aligningthe
theprogramme
programmename
namewith
withthe
theindicator
indicatorselects
selectsthe
theprogramme.
programme.Check
Checkthat
that
the
thetap
tapisisturned
turnedononand
andthat
thatthe
thedischarge
dischargehose
hoseisispositioned
positionedcorrectly.
correctly.Select
Selectthe
the
required
requiredwash
washoptions.
options.
Starting
Startingthe
thewash
washcycle
cycle
Press
Pressthe
theStart
StartPause
Pausebutton.
button.The
TheDoor
DoorLocked
Lockedindicator
indicatorand
andKG
KGMode
Modelights
lightswill
will
illuminate.
illuminate.
After
Afteraafew
fewseconds
secondsthe
thewash
washcycle
cyclewill
willbegin.
begin.During
Duringthe
thefirst
first44minutes
minutesofof
29
29
the wash cycle, the KG Mode will weigh the clothes and update the wash time
remaining on the display every five seconds until the weight has been determined.
Do not try to open the door when the door locked indicator is on, nor open the
dispenser drawer during the wash programme.
If you wish to pause the programme press the Start Pause button; after two minutes
you will be able to open the door. To cancel the programme the programme selector
should be turned to the OFF position. A new programme can be selected after
cancelling the previous programme.
When the programme has finished
Wait approximately two minutes for the door lock to be released. When the door
locked indicator light goes out it will then be safe to open the door.
Switch off the machine by turning the programme selector to the OFF position so that it
will be ready the next time you use the machine (this action resets the memory in the
machine). Open the door and remove the laundry. Disconnect the plug from the mains
power supply and turn off the water supply whenever you finish using it.
30
Care and Maintenance
The washing machine needs very little maintenance, but regular attention to a few small
details will ensure the continued performance of your washing machine.
Do not use abrasive cleaners, scouring pads, solvent-based cleaners or polishes; wiping
the outside of the machine with a damp cloth will suffice.
Cleaning the soap dispenser
It is advisable to clean the compartments occasionally to remove detergents and
additives. To do this you need to do the following:
Step 1. Pull the drawer out firmly from the machine, but without forcing it.
Step 2. Clean the compartments and the siphon cover under warm running water.
Step 3. Clean the outlet of the soap dispenser to remove any residue of soap powder.
Step 4. Replace the drawer.
Cleaning the door glass
Regularly clean the door glass with a damp cloth. A build up of soiling and residues from
the water may result in water leaking from the door.
Do not use abrasive cleaners as they can scratch the surface.
Cleaning the filter
The washing machine is fitted with a special
filter to prevent items such as coins, buttons,
etc. blocking the discharge hose. These may be
retrieved by:
Step 1. Opening the filter cover.
Step 2. Pull out the corrugated hose (only
available on certain models), remove the
stopper and drain the water into a container.
Step 3. Before removing the filter, place an
absorbent towel below the filter cap to collect
the small amount of water that is likely to be
inside the pump.
31
Step 4. Turn the filter anti-clockwise until it stops in the vertical position.
Remove the filter and clean.
Step 5. Replace the filter and turn in a clockwise direction until locked in position.
Replace the stopper in the hose and close the filter cover.
We recommend that the filter be cleaned frequently, at least once a month.
Maintenance wash
Using small quantities of detergent and low temperature wash programmes can cause
the gradual build up of grease, dirt and scale. Over time these deposits can damage
your laundry and your machine. They can also cause your machine to smell. We
recommend that you carry out a maintenance wash a couple of times per year to keep
your machine and pipe work clean and free of these deposits. Simply run the Cottons
90°C programme without a load and with the normal quantity of detergent.
32
Problem Solving Guide
Defects you can remedy yourself
Before calling Hoover Service for technical advice please run through the following
checklist. A charge will be made if the machine is found to be working or has been
installed incorrectly or used incorrectly. If the problem persists after completing the
recommended checks, please call Hoover Service (tel: 08705 400 600); they may be
able to assist you over the telephone.
The machine will not start…
Close the door. Check that there is power to the machine. Select a programme
and press Start Pause. Check if the door locked light is illuminated.
●
If it is not, check the following:
1. Is the machine connected to the electrical supply?
2. Is the electrical supply OK? Check another socket.
3. Has the fuse on the machine blown? If so, replace it.
●
If the door locked light is illuminated and the machine does not start this means
that the machine cannot fill with water, check the following:
1. Check the programme dial is correctly aligned with the programme.
2. Is the water supply to the machine switched on?
3. Are the pipes kinked or restricted in any way?
Water does not drain away… (error 3 will be displayed)
●
Ensure that there is not a blockage in the drain hose or the hose is not kinked.
Is the drain hose installed correctly? If connected to the sink waste make sure you
have cut the membrane or removed the bung from the under sink drainage unit.
●
●
Check for foreign bodies in the filter. If present, clean the filter.
If you have found any of the above problems correct them and run the machine
through a spin cycle to drain the water.
●
33
Water on the floor around the washing machine...
●
Is the fill hose tightened? If so, replace the rubber washers and re-tighten.
Is the standpipe or the household drain blocked? If so, clear the blockage yourself
or call a plumber.
●
Is there clothing or dirt between the door gasket and the door glass? Ensure that
the door glass and gasket are kept clean and free of laundry when loading the
machine.
●
The machine does not spin…
●
Water has not drained from the machine? Check the points highlighted above.
Have you selected an option that changes the spin profile (change of spin speed
on the selector)? Check the feature in the description of the controls.
●
Is the load unbalanced? To reduce noise and vibration and improve the machine’s
reliability and life, the machine is fitted with an electronic sensor that detects if the
load is unbalanced. To improve the spin performance the load can be re-distributed
by hand at the end of the cycle and then re-spun.
●
The machine is noisy or vibrates a lot during the cycle…
●
Has the transit system been fully removed? (see Unpacking the Product).
Are there any loose items in the pockets of clothing that can rattle in the drum
and cause damage?
●
●
Is the load unbalanced? Stop the programme, redistribute the load and restart.
The programme takes a long time…
Some programmes do take a long time (over 2.5 hours). Low water pressure can
increase the length of the programme.
●
34
The door will not open…
Has the programme finished? Is the END light illuminated? If not the programme
is not complete. Has the door locked light gone out? If not wait a further two
minutes and the light will go out and you will be able to open the door.
●
Has the programme finished but the door remains locked? The display reads
Error 2. Turn the machine to OFF to reset the machine and this will allow the door
to open.
●
●
If water remains in the drum refer to 'Water does not drain away…' above.
Problem with the dispenser…
●
Not all the detergent has been flushed away.
1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
●
The dispenser drawer will not close properly.
1. Check the drawer is aligned properly
2. Check the drawer is not clogged with detergent (see Care and
Maintenance)
Steam is coming from the dispenser. The machine is designed to vent through the
drawer, this is nothing to worry about.
●
Error 9 is displayed…
● Cancel the programme by returning the selector to the OFF position.
Select again the programme and press the START/PAUSE button to switch the machine on.
Remember, you may be charged for the service call if incorrect installation or misuse
causes a problem with your machine.
If the following error codes are displayed, switch OFF the machine and contact Hoover
Service: 0, 1, 4, 5, 7 and 8.
Note: The use of environmentally friendly, phosphate-free detergents (check detergent
information on pack) can have the following effects:
Waste water from rinsing may be cloudier because of the presence of a white
powder (zeolites) held in suspension, without the rinse performance being adversely
affected.
●
Presence of white powder on laundry after washing, which is not absorbed by
the fabric and does not alter the colour of the fabric.
●
The presence of foam in the final rinsing water is not necessarily an indication of
poor rinsing. Carrying out more rinse cycles does not serve any purpose in such
cases.
●
35
Power
Power Failure
Failure
IfIf there
there isis aa power
power failure
failure the
the wash
wash cycle
cycle will
will be
be interrupted,
interrupted, and
and the
the wash
wash programme
programme
and
and functions
functions will
will be
be suspended.
suspended. When
When the
the power
power isis restored,
restored, the
the wash
wash programme
programme
and
and functions
functions will
will re-start
re-start from
from the
the same
same point
point and
and complete
complete the
the programme.
programme.
During
During aa power
power failure
failure the
the water
water can
can be
be drained
drained and
and the
the load
load can
can be
be removed
removed from
from
the
the machine
machine as
as follows:
follows:
Step
Step 1.
1. Switch
Switch off
off the
the machine
machine both
both via
via the
the programme
programme dial
dial and
and the
the mains
mains power
power
supply.
supply. Remove
Remove the
the plug
plug from
from the
the mains
mains power
power supply
supply socket.
socket.
Step
Step 2.
2. Carefully
Carefully move
move the
the machine
machine so
so the
the rear
rear of
of the
the machine
machine isis accessible.
accessible. Please
Please
follow
follow the
the safety
safety precautions
precautions that
that we
we recommend
recommend under
under the
the Warning
Warning and
and Safety
Safety
Instructions
Instructions section
section of
of this
this manual.
manual.
Step
Step 3.
3. Unclip
Unclip the
the drain
drain hose
hose from
from the
the rear
rear panel
panel of
of the
the machine
machine and
and lower
lower the
the hose
hose
into
into aa bowl
bowl on
on the
the floor.
floor. When
When the
the bowl
bowl isis full
full raise
raise the
the end
end of
of the
the drainpipe
drainpipe toto aa
height
height higher
higher than
than the
the top
top of
of the
the appliance
appliance toto stop
stop the
the flow
flow of
of water.
water. Empty
Empty and
and
replace
replace the
the bowl
bowl and
and continue
continue draining
draining the
the machine
machine until
until empty.
empty.
Step
Step 4.
4. Once
Once the
the machine
machine isis fully
fully drained
drained of
of water,
water, clip
clip the
the hose
hose toto the
the rear
rear of
of the
the
machine.
machine. Open
Open the
the door
door and
and remove
remove the
the load.
load.
The
The door
door can
can be
be opened
opened approximately
approximately 22 minutes
minutes after
after the
the power
power failure.
failure.
Do
Do not
not force
force open
open the
the door.
door.
Further
Further Problem
Problem Solving
Solving advice
advice can
can be
be found
found on
on the
the After
After Sales
Sales Service
Service pages
pages of
of
our
our website
website www.hoover.co.uk
www.hoover.co.uk
36
36
After
After Sales
Sales Service
Service
Customer
Customer Service
Service
At
At Hoover,
Hoover, we
we aim
aim toto make
make appliances
appliances that
that are
are reliable
reliable and
and long
long lasting.
lasting. However,
However,
should
should your
your appliance
appliance need
need toto be
be serviced
serviced during
during its
its working
working life,
life, no
no one
one isis more
more
qualified
qualified toto maintain
maintain your
your appliance
appliance than
than our
our own
own Hoover
Hoover Service
Service engineers.
engineers. To
To book
book
aa service
service call
call or
or toto ask
ask our
our customer
customer service
service advisors
advisors for
for help
help on
on using
using your
your appliance,
appliance,
please
please call:
call:
08444
08444 995599
995599
or
or contact
contact us
us online
online
www.hoover.co.uk
www.hoover.co.uk
Please
Please have
have your
your model
model and
and serial
serial numbers
numbers at
at hand
hand when
when calling
calling our
our service
service
department,
department, as
as they
they will
will require
require this
this information.
information.
(Telephone
(Telephone lines
lines open:
open: Monday
Monday toto Friday
Friday 8.30am
8.30am toto 5pm,
5pm, Saturday
Saturday 9am
9am toto 5pm,
5pm,
Sunday
Sunday 10am
10am toto 4pm).
4pm). We
We may
may record
record your
your phone
phone calls
calls with
with our
our representatives
representatives toto
monitor
monitor and
and improve
improve the
the quality
quality of
of service
service we
we provide.
provide.
Guarantee
Guarantee
Your
Your new
new Hoover
Hoover appliance
appliance automatically
automatically comes
comes with
with aa 12-month
12-month call
call out,
out, parts
parts and
and
labour
labour guarantee.
guarantee.
Register
Register your
your appliance
appliance now
now by
by calling
calling
08444
08444 810
810 157
157
or
or register
register online
online
www.hoover.co.uk
www.hoover.co.uk
Providing
Providing that
that you
you register
register your
your purchase,
purchase, Hoover
Hoover guarantees
guarantees all
all parts
parts of
of this
this product
product
for
for 55 years
years from
from the
the date
date of
of purchase.
purchase. During
During the
the first
first year
year Hoover
Hoover approved
approved
engineers
engineers will
will replace
replace or
or repair
repair all
all defective
defective parts
parts free
free of
of charge,
charge, except
except for
for parts
parts
subject
subject toto fair
fair wear
wear and
and tear,
tear, such
such as
as interior
interior lamps.
lamps.
InIn years
years 2-5
2-5 replacement
replacement parts
parts will
will be
be supplied
supplied free
free only
only ifif fitted
fitted inin the
the UK
UK or
or Republic
Republic
of
of Ireland
Ireland by
by Hoover
Hoover and
and the
the appropriate
appropriate labour
labour charges
charges paid.
paid. An
An extended
extended warranty
warranty
may
may be
be purchased
purchased toto also
also cover
cover the
the labour
labour costs.
costs. Please
Please ask
ask our
our customer
customer service
service
advisors
advisors for
for cost
cost details
details or
or complete
complete the
the enclosed
enclosed form.
form.
To
To qualify
qualify for
for benefits
benefits under
under the
the guarantee,
guarantee, you
you must
must be
be able
able toto provide
provide proof
proof of
of date
date
of
of purchase
purchase and
and the
the appliance
appliance must
must have
have been
been supplied,
supplied, maintained
maintained and
and used
used inin
accordance
accordance with
with Hoover
Hoover instructions.
instructions.
37
37
The guarantee excludes:
Any faults which occur due to bad installation or misuse of the machine.
Repair of, or interference with, the machine by any person not authorised by the
manufacturer.
● Any parts which are fitted to the machine that are not original manufacturer’s
parts.
● Non-domestic use of the machine.
● Operation at incorrect voltage.
● The result of using this machine for any purpose other than those described in the
instruction book.
●
●
Spares and Accessories
If any part of your appliances needs replacing during its lifetime, please make sure
that you replace them with genuine Hoover spare parts by calling:
01204 556 111
or online
www.hoover.co.uk
A number of accessories can also be purchased using the above contact details.
Brochures
At Hoover, we produce a range of home appliances including vacuum cleaners,
cooling appliances, washing machines, tumble dryers, dishwashers, cookers and
built-in appliances.
If you would like a brochure for any of our product ranges please call our head office
on:
01685 721222
or view our full range online
www.hoover.co.uk
Our customer service advisors will be able to advise you of any matching appliance,
or appropriate replacement product when it is time to replace your purchase.
38
39
®
®
11.11 -- 41038311
41036374
11.11
www.graficaestampa.it
- 41036374
- www.graficaestampa.it
- Printed Channel
in Italy--Printed
Imprimé
inen
Italy
Italie
- Imprimé
enen
Italie
13.03
--Canon
Italia - Business
Services
- Printed
in
Italy
- Imprimé
Italie
EN
EN
Note: Hoover policy is one of continuous development and accordingly we
reserve the right to alter specification without notice. The manufacturer declines
all responsibility for errors printed in this instruction manual.
Hoover
Ltd. Pentrebach,
Tydfil, Mid Glamorgan,
4TU
Note: Hoover
policy is Merthyr
one of continuous
development CF48
and accordingly
we
reserve the right to alter specification without notice. The manufacturer declines
all responsibility for errors printed in this instruction manual.
Hoover Ltd. Pentrebach, Merthyr Tydfil, Mid Glamorgan, CF48 4TU
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