Hoover | DYH 9913NA1X-80 | Hoover DYH 9913NA1X-80 User manual

Hoover DYH 9913NA1X-80 User manual
INSTRUCTION BOOK
DYH 9913NA1X
Heat Pump Tumble Dryer
English
2
INDEX
Introduction
Delivery Information
Unpacking the Product
Safety Reminders
Use
Installation
The Laundry
Environmental Issues
Gias Service
Installation
Electrical Requirements
Adjusting the Feet
Ventilation
Drain Hose Kit: Fitting Instructions
Preparing the Load
Clothes Preparation
Do Not Tumble Dry
Energy Saving
Sorting the Load
Controls and Indicators
Selecting the Programme
Door and Filter
Opening the Door
Filter
Filter Care Indicator
To Clean the Condenser Filter
Water Container
To Remove the Container
Operation
Delay Start Function
Cancelling and Resetting the Programme
Cleaning and Routine Maintenance
Cleaning the Dryer
Technical Specifications
Troubleshooting
Customer Service
Spares
Gias Service
Your Gurantee
EN
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INTRODUCTION
Please read and follow these instructions carefully and operate the machine accordingly. This
booklet provides important guidelines for safe use, installation, maintenance and some useful
advice for best results when using your machine.
Keep all documentation in a safe place for future reference or for any future owners.
Delivery Information
Please check that the following items are
delivered with the appliance:
Ⴠ Instruction manual
Ⴠ Guarantee card
Ⴠ Energy label
Check that no damage has occurred to the
machine during transit. If it has, call for service
by GIAS.
Failure to comply with the above can
compromise the safety of the appliance. You
may be charged for a service call if a problem
with your machine is caused by misuse.
UNPACKING THE PRODUCT
Remove the machine from
its packaging close to the
final location of the
machine.
1- Cut carefully around the
base of the packaging and
up one corner.
2- Remove the polythene
sleeve and lift the dryer off
the polystyrene base.
Dispose of the packaging safely. Make
sure it is out of the reach of children,it is a
potential source of danger.
SAFETY REMINDERS
Use
Ⴠ Thisapplianceisnotintendedforusebypersons includingchildren with reduced physical,
sensory or mental capabilities,or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
Ⴠ Childrenshouldbesupervisedtoensurethattheydonotplaywiththeappliance
ჀWARNING Misuseofatumbledryermaycreateafirehazard
ჀThismachineissolelyfordomesticuseietodry householdtextilesandgarments
ჀThismachineshouldonlybeusedforitsintendedpurposeasdescribedinthis manual. Ensure
that the instructions for installation and use are fully understood before operating the appliance.
ჀDonottouchtheappliancewhenhandsorfeetaredamporwet
ჀDonotleanonthedoorwhenloadingthemachineorusethedoortoliftor move the machine.
ჀDonotallowchildrentoplaywiththemachineoritscontrols
Ⴠ WARNING Donotusetheproductiftheflufffilterisnotinpositionoris damaged; fluff could be
ignited.
Ⴠ WARNING Wherethehotsurfacesymbol is
locatedthetemperaturerise during operation
of the tumble dryer may be in excess of 60 degrees C.
Ⴠ Remove the plug from the electricity supply Always remove the plug before cleaning the
appliance.
ჀDonotcontinuetousethismachineifitappearstobefaulty
ჀLintandfluffmustnotbeallowedtocollectontheflooraroundtheoutsideof the machine.
ჀThedruminsidemaybeveryhotAlwaysallowthedryertocompletethecool down period before
removing the laundry.
EN
3
SAFETY REMINDERS
Installation
Ⴠ Check that the product has no visible signs of
damage before use. If damaged do not use and
please call GIAS Service.
Ⴠ Do not use adapters, multiple connectors
and/or extensions.
Ⴠ Never install the dryer against curtains and be
sure to prevent items from falling or collecting
behind the dryer.
Ⴠ The appliance must not be installed behind a
lockable door, a sliding door or a door with a
hinge on the opposite side to that of the tumble
dryer.
The Laundry
ჀDonotdryunwasheditemsinthetumbledryer
Ⴠ WARNING Donottumbledryfabricstreated
withdrycleaningfluids
ჀWARNING Foamrubbermaterialscanunder
certain circumstances when heated become
ignited by spontaneous combustion. Items
such as foam rubber (latex foam), shower caps,
waterproof textiles, rubber backed articles and
clothes or pillows fitted with foam rubber pads
MUST NOT be dried in the tumble dryer.
Ⴠ Alwaysrefertothelaundrycarelabelsfor
directionsonsuitabilityfordrying
Ⴠ Clothes should be spin dried or thoroughly
wrungbeforetheyareputintothe tumble dryer.
Clothes that are dripping wet should not be put
into the dryer.
Ⴠ Lighters and matches must not be left in
pockets and NEVER use flammable liquids
near the machine.
ჀGlassfibrecurtainsshouldNEVER beputin
thismachineSkinirritationmay occur if other
garments are contaminated with the glass
fibres.
ჀItemsthathavebeensoiledwith substances
such as cooking oil acetone alcohol petrol,
kerosene, spot removers, turpentine, waxes
and wax removers should be washed in hot
water with an extra amount of detergent before
being dried in the tumble dryer.
Ⴠ Fabricsoftenersorsimilarproducts should
be used as specified by the fabric softener
instructions.
EN
4
Environmental Issues
Ⴠ All packaging materials used are
environmentally-friendly and recyclable.
Please help dispose of the packaging via
environmentally-friendly means. Your local
council will be able to give you details of current
means of disposal.
Ⴠ To ensure safety when disposing of an old
tumble dryer disconnect the mains plug from
the socket, cut the mains power cable and
destroy this together with the plug. To prevent
children shutting themselves in the machine
break the door hinges or the door lock.
European Directive 2002/96/EC
This appliance is marked according
to the European directive
2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly,
you will help prevent potential negative
consequences for the environment and human
health, which could otherwise be caused by
inappropriate waste handling of this product.
The symbol on the product indicates that this
product may not be treated as household waste.
Instead it shall be handed over to the applicable
collection point for the recycling of electrical and
electronic equipment.
For more detailed information about treatment,
recovery and recycling of this product, please
contact your local city office,your household
waste disposal service or the shop where you
purchased the product. Disposal must be
carried out in accordance with local
environmental regulations for waste disposal.
GIAS Service
Ⴠ To ensure the continued safe and efficient
operation of this appliance we recommend that
any servicing or repairs are only carried out by
an authorised GIAS service engineer.
If the appliance is not running properly or
breaks down, switch it off and disconnect the
plug from the socket. Consult GIAS Service for
possible repair.
INSTALLATION
Electrical Requirements
Tumble dryers are supplied to operate at a
voltage of 220-240V, 50 Hz single phase. Check
that the supply circuit is rated to at least 6A.
Electricity can be extremely dangerous.
This appliance must be earthed.
The socket outlet and the plug on the
appliance must be of the same type.
Do not use multiple adapters and/or
extension leads.
The plug should be accessible for
disconnection after the appliance has been
installed.
CE Appliance complies with European Directive
2004/108/EC, 2006/95/EC and subsequent
amendments.
You may be charged for a service call if a
problem with your machine is caused by
incorrect installation.
VENTILATION
Adequate ventilation must be provided in the
room where the tumble dryer is located to
prevent gases from appliances burning other
fuels, including open fires, being drawn into the
room during operation of the tumble dryer.
Ⴠ Exhaust air must not be discharged into a
flue which is used for exhausting fumes from
appliances burning gas or other fuels.
Ⴠ Check regularly that the air flowing through
the dryer is not restricted.
Ⴠ Check the fluff filter after use, and clean, if
necessary.
ჀThe inlet and outlets should be kept free from
obstructions. To ensure adequate ventilation
the space between the bottom of the machine
and the floor must not be obstructed. There
should be a gap of at least 12mm between the
machine and any obstructions.
Ⴠ Prevent items from falling or collecting behind
the dryer as these may obstruct the air inlet and
outlet.
Ⴠ NEVER install the dryer up against curtains.
If the mains cord on this appliance is
damaged, it must be replaced by a special cord
which is ONLY obtainable from the spares
service. It must be installed by a competent
person.
Do not plug the machine in and switch it
on at the mains until the installation is
completed.For your safety, this dryer must be
correctly installed. If there is any doubt about
installation, call GIAS Service for advice.
Air Outlets in the Base
Important: During transport ensure that the
dryer is in an upright position, if it's necessary
you can only flip in the side shown;
Adjusting the Feet
Once the machine is in
place the feet should
be adjusted to ensure
that the machine is
level.
Caution: If the product is in different side, wait
at least 4 hours before switching on so that the
oil can flow back into the compressor. Failure to
do this could result in damage to the
compressor.
EN 5
DRAIN HOSE KIT: FITTING INSTRUCTIONS
Do not install the product in a room where
there is a risk of frost occurring. At temperature
around freezing point the product may not be
able to operate properly: there is a risk of
damage if the water is allowed to freeze in the
hydraulic circuit (valves, hoses, pumps).
For a better product performance the ambient
room temperature must be between +2°C and
+35°C.
4. Attach the black
hose from the kit,
(using the connector
and pipe clips
supplied), to the hose
removed from the
bridge connection.
DRAIN HOSE : FITTING INSTRUCTIONS
To avoid emptying the water container after
each drying cycle, the water can be
discharged directly to a waste water drain pipe
(the same drainage system as household
sinks). Water Bye-Laws prohibit connection to
a surface water drain. The waste water drain
pipe should be located adjacent to the tumble
dryer.
The kit consists of:1 hose and 1 tap.
WARNING! Switch off and remove the
tumble dryer plug from the electricity supply
before carrying out any work.
Fit the Hose as Follows:
1.Flip the machine
slowly to the right side.
2. The waste water
pipe is situated at the
right-hand side of the
machine (see the
picture). A grey hose
connects to the bridge
at the left hand side of
the machine. Using
pliers, remove the pipe
retaining clip from the
bridge.
3. Pull the hose off the
bridge connection.
EN
6
5. Once the machine is
in place, check the
bottom to ensure that
the new hose does not
kink when pushing the
tumble dryer into
position.
6. Connect the new
drain hose to the waste
Water pipe.
7. Connect to the
mains electricity
supply.
Caution: If the product
is in different side, wait
at least 4 hours before
switching on so that the
oil can flow back into
t h e c o m p r e s s o r.
Failure to do this could
result in damage to the
compressor.
PREPARING THE LOAD
Before using the tumble dryer for the first time:
ჀPlease read this instruction book thoroughly.
ჀRemove all items packed inside drum.
Ⴠ Wipe the inside of the drum and door with a
damp cloth to remove any dust which may
have settled in transit.
Clothes Preparation
Make sure that the laundry you are going to dry
is suitable for drying in a tumble dryer, as shown
by the care symbols on each item.
Check that all fastenings are closed and that
pockets are empty. Turn the articles inside out.
Place clothes loosely in the drum to make sure
that they don't get tangled.
Do Not Tumble Dry:
Woollens, silk, delicate fabrics, nylon stockings,
delicate embroidery, fabrics with metallic decorations, garments with PVC or leather
trimmings, training shoes, bulky items such as
sleeping bags, etc.
IMPORTANT: Do not dry articles which
have been treated with a dry cleaning fluid or
rubber clothes (danger of fire or explosion).
During the last 15 minutes (roughly) the
load is always tumbled in cool air
Energy Saving
Only put into the tumble dryer laundry which
has been thoroughly wrung or spin-dried. The
drier the laundry the shorter the drying time thus
saving electricity.
ALWAYS
Ⴠ Try to dry the maximum weight of laundry, this
will save time and electricity.
Ⴠ Check that the filter is clean before every
drying cycle.
Maximum Drying Weight
Ⴠ Cottons
Ⴠ Synthetics
Max. 9 kg
Max. 4 kg
Do not overload the drum, large items when
wet can exceed the maximum admissible clothes
load (for example: sleeping bags, duvets).
Sort the Load as Follows
ჀBycaresymbols
7KHVHFDQEHIRXQGRQWKHFROODURULQVLGHVHDP
Suitable for tumble drying.
..
Tumble drying at high temperature.
.
Tumble drying at low temperature only.
Do not tumble dry.
,IWKHLWHPGRHVQRWKDYHDFDUHODEHOLWPXVWEH
DVVXPHGWKDWLWLVQRWVXLWDEOHIRUWXPEOHGU\LQJ
ჀByamountandthickness
:KHQHYHU WKH ORDG LV ELJJHU WKDQ WKH GU\HU
FDSDFLW\ VHSDUDWH FORWKHV DFFRUGLQJ WR
WKLFNQHVV HJWRZHOVIURPWKLQXQGHUZHDU ჀBytypeoffabric
Cottons/linen: 7RZHOVFRWWRQMHUVH\EHGDQG
WDEOHOLQHQ
Synthetics:Blouses, shirts, overalls, etc. made
of polyester or polyamid, as well as for cotton/synthetic mixes.
ჀBydryinglevel
6RUWLQWRLURQGU\FXSERDUGGU\HWF)RUGHOLFDWH
DUWLFOHVSUHVVWKHEXWWRQWRVHOHFWORZGU\LQJ
WHPSHUDWXUH
NEVER
Ⴠ Exceed the maximum weight, this will waste
time and electricity.
Ⴠ Put dripping wet items into the tumble dryer,
this may damage the appliance.
EN
7
CONTROLS AND INDICATORS
Programme
Selector
Empty Water
Indicator
Filter Care
Indicator
Program
Display
Time Selection Delay Start Acrylic Synthetic
Button
Button
Button
Start/Pause
Button
Anti-Crease
Button
Control Panel and Indicator Lights
Knob: You can turn it in both directions to choose the required programme.
Time Selection
: To modify the drying timing of required programme; it works only with certain
programmes.
Delay start
: To delay the start of the drying cycle and to dry your laundry when electricity costs
less (please see dedicated section).
Delicate fabrics (symbol): when pulled, this indicator
turns off and this new one
turns on;
with this special function, the drying temperature is lower to better protect your delicate clothes.
Anti-crease
: Select the anti-crease function at the end of drying cycle. The drum keeps
moving at regular phases to refresh the laundry.
Cool down
: This indicator turns on during the final cool phase of the cycle.
Start/Pause
: To start the programme required or to pause the cycle.
Automatic programmes: Depending on desired programme, specific indicators turn on (please
see “programme list”); ECO indicator
turns on when you select a low consumption programme.
Filter care
: When on, please clean the filters.
Full water tank
: When on, please empty the water tank.
SELECTING THE PROGRAMME
This machine has a special Sensor Dry to help you choose your
preferred programme simply by selecting the level of dryness
wanted.
For small loads and pre-dried clothes, please use a Timing
programme and select “Delicate fabrics” button to lower the
temperature inside the drum.
If the Sensor does not detect any item, this Dryer will work for only
10 minutes before starting the Cool down phase.
If the load is too big or too wet, this Dryer will automatically work for
3 hours and then start the Cool down phase.
At the end of each programme, there is always the Cool Down
phase: it is a cool-air refresh phase of around 15 minutes.
EN
8
SELECTING THE PROGRAMME
PROGRAMME
IDEAL FOR
All towels
Clothes you want completely dryed, e.g. towels, bathrobes, table clothes
or sheet. Time: around 3h.
Store Dry
Clothes you want to fold and store without ironing, e.g. shirts in mixed
fabrics, socks, baby clothes. Time: around 2h and 45 min.
Hang Dry
Iron Dry
Relax 12
Wool
Clothes you don’t need to iron, but just hang after the drying cycle. Time:
around 2h and 30 min.
Leave clothes slightly damp to allow easier ironing. Time: around 1h and
50 min.
Clothes you just need to refresh. Good for items of clothing which have been
left prior to ironing or if they have been dried outside or on radiators. This
programme has a specific Anti-Crease function that relaxes fibres and
makes easier ironing. Time: 9 min + 3 min cool down.
To soften your woollen clothes or to simply refresh them after a long time in
the wardrobe. Time: 12 min.
Mix & Dry
To dry mixed cotton and synthetic clothes: save time and no need to
separate the washing and dry them in different cycles. Time: around 2h
(max 4 kg).
Shirts
To dry shirts both cotton and synthetic fabrics. Time: 1h for 2kg of synthetic
shirts (around 10 shirts); 1h and 20 min for 3 kg of cotton shirts (around 10
shirts).
Rapid 40’
For dry, refreshed and ready to dress clothes in onyl 40 minutes. Sensor
system keeps under control the temperature to have always the best result.
Max 2 kg.
Time
If you want to choose drying times, from 30 to 180 minutes. By selecting “20
min” you choose a “cool programme”, ideal to refresh clothes and to remove
eventual smells.
Duvet
For single duvet or quilted jackets; please do not dry double or bigger duvet.
Please do not dry damaged items as filling may block filters and air duct. This
programme works for around 2h, but time can change according to
dimensions, density of load or washing spin speed. At the end of the cycle,
the duvet is ready for use; if some parts are slightly wet, please shake the
load and re-start the programme for few minutes. If you need to dry a duvet
filled with synthetic fabrics, please push “Delicate fabrics” button.
EN
9
DOOR and FILTER
Opening the Door
To Clean the Condenser Filter
Pull on handle to open
the door.
To restart the dryer,
close the door and
press
.
WARNING! When the tumble dryer is in
use the drum and door may be VERY HOT.
Never stop a tumble dryer before the end of the
drying cycle unless all items are quickly
removed and spread out so that the heat is
dissipated.
Filter
IMPORTANT: To maintain the efficiency of the
dryer check that the fluff filter is clean before
each drying cycle.
Do not operate the dryer without the filters.
Clogged filters can increase the drying time
and cause damage which may result in
expensive repair costs.
1.Pull the filter
upwards.
2. Open filter as shown.
3.Gently remove lint
using a soft brush or
your fingertips.
4.Snap the filter
together and push
back into place.
Filter Care Indicator
Lights when the filter
needs cleaning.
Check and clean the
main filter in the door
and the condenser
filters allocated in the
bottom of the dryer,If
the laundry is not
drying check that the
filter is not clogged.
EN 10
1.Remove
kickplate.
the
2. Turn the two locking
levers anti-clockwise
and pull out the front
cover.
3. Gently remove the
filter frame and clean
any dust or fluff with a
cloth from the filter. Do
not use water to clean
the filter.
4. Remove the sponge
gently from its place
and then wash the
sponge by holding it
under a running tap
turning it so to remove
any dust or fluff.
5. Refit the front cover
ensuring it is in the
correct way (as
indicated by the arrow)
and pushed firmly into
place. Lock the two
levers by turning them
clockwise.
6. Refit the kickplate.
DO NOT USE WATER TO CLEAN THE FILTER.
WATER CONTAINER
The water removed from the laundry during
the drying cycle is collected in a container
inside the door of the dryer. When the
container is full the
indicator on the control
panel will light, and the container MUST be
emptied. However, we recommend that the
container is emptied after each drying cycle.
NOTE: Very little water will collect during the
first few cycles of a new machine as an internal
reservoir is filled first.
To Remove the Container
1. Gently pull out the
water container
holding the handle.
When it is full the
water container will
weigh about 6 kg.
2 . Ti l t t h e w a t e r
container to empty the
water out through the
spout.
When empty, replace
the water container
back as shown; first
insert the base of the
container into position
as shown then gentle
push the top into
position.
3. Press
Button to
restart the cycle.
NOTE: If you have the
option of drainage
near to the dryer you
can use the discharge
kit to provide a
permanent drainage
for the water collected
in the container of the
dryer. This means that
you don't have to
empty the water
container.
OPERATION
1. Open the door and load the drum with
laundry. Ensure that garments do not hinder
closure of the door.
2. Gently close the door pushing it slowly until
you hear the door 'click' shut.
3. Turn the Programme Selector dial to select
the required drying programme (see
Programme Guide).
4. If drying synthetics, acrylics or delicate items,
press the
button to reduce the heat level.
The indicator will light up when the machine is in
low heat setting. To deselect in the first few
minutes of the programme, press the
button
, after this time reset the machine to change the
setting.
5. Press the
button. The dryer will start
automatically and the indicator above the
button will be continuously lit.
6. If the door is opened during the programme to
check the laundry, it is necessary to press
to
recommence drying after the door has been
closed.
7. When the cycle is nearing completion the
machine will enter the cool down phase, the
clothes will be tumbled in cool air allowing the
load to cool down.
8. Following the completion of the cycle the
drum will rotate intermittently to minimize
creasing. This will continue until the machine is
switched OFF or the door is opened.
1
Do not open the door during the automatic
programs in order to obtain a proper drying.
WARNING! If you open the door mid cycle,
before the cool-down cycle has completed,the
handle may be hot. Please use extreme caution
when attempting to empty the water reservoir
during the cycle.
EN 11
OPERATION
Delay Start Function
The Delay Start Function
allows the user to delay the start of the drying cycle by 1 to 24 hours.
When the function is first selected the display will show a delay of 1 hour, subsequent presses of
the button will increase the delay with 1 hour steps.
To commence the programme press
and the appliance will complete the drying cycle at the
end of this time. The indicator light will flash to indicate that the start delay is in progress.
Cancelling and Resetting the Programme
To cancel a programme press the
button for 3 seconds. In the TIME CONTROL display 0:00
Light will flash to indicate that it has been reset.
CLEANING AND ROUTINE MAINTENANCE
Cleaning the Dryer
Ⴠ Clean the filter and empty the water
container after every drying cycle.
Ⴠ Regularly clean the filters.
Ⴠ After each period of use, wipe the inside of
the drum and leave the door open for a while to
allow circulation of air to dry it.
Ⴠ Wipe the outside of the machine and the
door with a soft cloth.
Ⴠ DO NOT use abrasive pads or cleaning
agents.
Ⴠ To prevent the door sticking or the build up
of fluff clean the inner door and gasket with a
damp cloth after every drying cycle.
WARNING! The Drum, door and load may
be very hot.
EN 12
Technical Specifications
Drum capacity
Maximum load
Height
Width
Depth
Energy Label Band
115 litres
9 kg
85 cm
60 cm
60 cm
A +
Information for Test Laboratory
EN 61121 Programme
-DRY COTTON
-IRON DRY COTTON
-EASY-CARE TEXTILE
Programme To Use
-HANG DRY
-IRON DRY
-HANG DRY + SYNTHETIC
IMPORTANT Always switch off and
remove the plug from the electricity supply
before cleaning this appliance.
For electrical data refer to the rating label
on the front of the dryer cabinet (with the door
open).
TROUBLESHOOTING
What Might be the Cause of...
Defects you can remedy yourself
Before calling GIAS Service for technical
advice please run through the following
checklist. A charge will be made if the machine
is found to be working or has been installed
incorrectly or used incorrectly.
If the problem persists after completing the
recommended checks, please call GIAS
Service, they may be able to assist you over the
telephone.
Time display to end could change during
drying cycle. The time to end is
continuously checked during the drying
cycle and the time is adjusted to give the
best estimation time. The displayed time
may increase or decrease during the cycle
and this is normal.
Drying time is too long/clothes are not dry
enough…
Ⴠ Have you selected the correct drying
time/programme?
Ⴠ Were the clothes too wet? Were the clothes
thoroughly wrung or spindried?
Ⴠ Does the filter need cleaning?
Ⴠ Is the dryer overloaded?
Ⴠ Has the
option been selected from a
previous cycle?
The dryer does not operate…
Ⴠ Is there a working electricity supply to the
dryer? Check using another appliance such as
a table lamp.
Ⴠ Is the plug properly connected to the mains
supply?
Ⴠ Is there a power failure?
Ⴠ Has the fuse blown?
Ⴠ Is the door fully closed?
Ⴠ Is the dryer switched on, both at the mains
supply and at the machine?
Ⴠ Has the drying time or the programme been
selected?
Ⴠ Has the machine been switched on again after
opening the door?
The dryer is noisy…
ჀSwitch off the dryer and contact GIAS Service
for advice.
The
Indicator is on…
ჀDoes the filter need cleaning?
The
Indicator is on…
ჀDoes the water container need emptying?
CUSTOMER SERVICE
Should there still be a problem with your dryer
after completing all the recommended checks,
please call GIAS Service for advice.
They may be able to assist you over the
telephone or arrange for a suitable appointment
for an engineer to call under the terms of your
guarantee. However, a charge may be made if
any of the following applies to your machine:
Ⴠ Is found to be in working order.
Ⴠ Has not been installed in accordance with the
installation instructions.
Ⴠ Has been used incorrectly.
Spares
Always use genuine spares, available direct
from GIAS Service.
GIAS Service
For service and repairs call your local GIAS
Service engineer.
EN 13
YOUR GUARANTEE
For a period of one year from the date of purchase the appliance is covered by a guarantee which
allows you to call GIAS Service free of charge.
Remember to send off the guarantee certificate for validation within 10 days of the date of purchase.
You should retain the receipt issued by the retailer when you purchased the machine to show to the
call out engineer, should you need to consult one.
If your appliance shows signs of a defect or is not working properly, before you contact GIAS Service
we recommend you carry out the checks detailed within the Troubleshooting section. If the problem
with the appliance persists after completing all the recommended checks, please dial the GIAS
Service number.
You will be connected directly to GIAS. It is important you tell the GIAS advisor your product's model
number and serial number, which you will find on the rating label (16 characters, beginning with the
number 3), found on the front of the appliance (door area). By doing this, your enquiry will be
responded to more efficiently.
Hoover guarantees all parts of this product for 5 years from the date of purchase. During that time
Hoover will replace or repair all defective parts free of charge, except for parts subject to fair wear
and tear such as belts. The call out fee and labour costs are chargeable after the first 12 months. To
qualify for benefits under the guarantee, you must be able to provide proof of date of purchase and
the appliance must have been installed and used in accordance with the instructions described in
this manual.
Consequential losses and accidental damage to the machine is not covered by the guarantee.
Hoover cannot be responsible for the results of using this machine for any purposes other than
Those described in this manual.
This guarantee does not affect your statutory or common law rights.
Note: If repair work has been completed by an unauthorised engineer the product guarantee May
become invalid.
Hoovercare
To maintain your Hoover product in peak condition you may wish to take out a Hoovercare policy,
which for an annual payment provides a comprehensive maintenance and repair scheme.
For more information please call 08444 995599. The Hoovercare scheme is not available in Eire.
The manufacturer declines all responsibility
in the event of any printing mistakes in this
booklet. The manufacturer also reserves the
right to make appropriate modifications to
its products without changing the essential
characteristics.
EN 14
40007568
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