GE | EWA4000BWW | Use and Care Manual | GE EWA4000BWW Use and Care Manual

GE EWA4000BWW Use and Care Manual
Safety Instructions . . . . . . . . . . 2
Owner’s Manual
Operating Instructions
Clothes Care Cycles . . . . . . . . . . .5
Controls . . . . . . . . . . . . . . . . . . . .3
Controls Features . . . . . . . . . . . .6
Cycle Options . . . . . . . . . . . . . . .7
Loading and Using
the Washer . . . . . . . . . . . . . . .9, 10
One Touch Cycles . . . . . . . . . .3, 4
Other Features . . . . . . . . . . . . . .7
Washer Features . . . . . . . . . . . .5–8
Troubleshooting Tips . . . . .11–14
Consumer Support
Consumer Support . . . Back Cover
Warranty . . . . . . . . . . . . . . . . . . 15
Write the model and serial
numbers here:
Model # ______________
Serial # ______________
You can find them in the
upper right corner on the
back of your washer.
12-01 JR
Safety Instructions
For your safety, the information in this manual must be followed to minimize the risk
of fire or explosion, electric shock, or to prevent property damage, personal injury,
or loss of life.
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks
or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning
on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical
appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen
gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
Operating Instructions
This washer must be properly installed and located in accordance with the Installation Instructions before it
is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting,
or by calling 800.GE.CARES (800.432.2737).
■ Install or store where it will not be exposed to
■ Properly ground washer to conform with all
temperatures below freezing or exposed to the
governing codes and ordinances. Follow details
in Installation Instructions.
■ Remove the colored protective film from the
control panel.
■ Keep the area underneath and around your
appliances free of combustible materials such as
lint, paper, rags, chemicals, etc.
■ Close supervision is necessary if this appliance is
used by or near children. Do not allow children to
play on, with or inside this or any other appliance.
Troubleshooting Tips
■ Never reach into washer while it is moving. Wait
■ The laundry process can reduce the flame retardancy
until the machine has completely stopped before
of fabrics. To avoid such a result, carefully follow the
opening the lid.
garment manufacturer’s wash and care instructions.
■ Do not mix chlorine bleach with ammonia or
■ To minimize the possibility of electric shock,
Use this
acids such as vinegar and/or rust remover. Mixing
unplug this appliance from the power supply
different chemicals can produce a toxic gas which
or disconnect the washer at the household
only for its
may cause death.
distribution panel by removing the fuse or
switching off the circuit breaker before attempting
purpose as
any maintenance or cleaning. NOTE: Pressing
in, washed in, soaked in, or spotted with combustible
described in
START or STOP does NOT disconnect the
or explosive substances (such as wax, oil, paint,
this Owner’s
from the power supply.
gasoline, degreasers, dry-cleaning solvents, kerosene,
etc.) which may ignite or explode. Do not add these ■ Never attempt to operate this appliance if it is
substances to the wash water. Do not use or place
damaged, malfunctioning, partially disassembled,
these substances around your washer or dryer
or has missing or broken parts, including a
during operation.
damaged cord or plug.
■ Do not attempt to repair or replace any part of
and valves and to minimize leakage if a break or
this appliance unless specifically recommended in
rupture should occur. Check the condition of the
this Owner’s Manual, or in published user-repair
fill hoses; they should be replaced every 5 years.
instructions that you understand and have the
skills to carry out.
■ Before discarding a washer, or removing it from
service, remove the washer lid to prevent children ■ Do not tamper with controls.
from hiding inside.
Consumer Support
■ Turn off water faucets to relieve pressure on hoses
Easy ONE TOUCH Cycles.
Quick Start Guide
• Check load size setting
Operating Instructions
• Add clothes
• Add detergent
• Select wash cycle
Safety Instructions
Your new washer offers the convenience of starting your wash loads with our easy ONE TOUCH cycles. Make one simple
selection, and your LOAD SIZE, SOIL LEVEL, WASH/RINSE TEMPERATURE and WASH/SPIN SPEED are automatically set.
Then all you have to do is press START.
• Close lid
• Push START
• Add diluted fabric
softener (on models
with a fabric softener
Washer control panel.
Troubleshooting Tips
You can locate your model number behind the top edge of the control panel.
Consumer Support
Safety Instructions
ONE TOUCH selections.
Consumer Support
Troubleshooting Tips
Operating Instructions
For heavy to lightly soiled cottons, household linens,
work and play clothes.
For heavy to lightly soiled cottons, household linens,
work and play clothes.
For non-colorfast cottons and blends, and items that
are labeled cold wash by the fabric manufacturer.
For knits, wrinkle-free and permanent press items.
For lingerie and items labeled hand-washable with
light soils. Provides periods of agitation and soak
during wash and rinse.
For wrinkle-free and permanent press items and
knits. Provides agitate/pause cycles to clean your
heavily soiled items.
Changing the automatic settings.
You can change any of the automatic settings simply by pressing the desired pads.
About Clothes Care Cycles.
Safety Instructions
Appearance may vary.
To presoak a load and go straight into a wash cycle:
Select your wash cycle, press the PRESOAK pad, then press the START pad.
■ Starts with three minutes of agitation, then 12 minutes of soaking, followed by the
selected wash cycle.
■ Uses the speed and water temperature of your selected wash cycle.
To presoak a load without going straight into a wash cycle:
Press the PRESOAK pad. The washer will fill. You may change the automatic settings
if desired.
■ Three minutes of agitation is followed by up to 24 hours of soaking.
■ To soak less than 24 hours, press the DRAIN & SPIN pad or choose a wash cycle.
Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes.
■ The washer fills with water, agitates for three minutes, drains and spins. You may
change the automatic settings if desired.
HANG DRY (on some models)
If you air dry your clothes without the aid of a dryer, you may find that the slower final
spin speed of the Hang Dry setting produces fewer wrinkles in your clothing. This may
significantly reduce your ironing chore.
Operating Instructions
QUICK RINSE (on some models)
DRAIN & SPIN any cycle at any time.
Troubleshooting Tips
Set up your favorite combination of settings and save them here for one-touch recall.
These custom settings cannot be set while a cycle is in progress.
To store a custom combination of settings:
1. Select a ONE TOUCH setting.
your needs.
3. Select any OPTIONS you want.
4. Press and hold the CUSTOM CYCLE pad until the washer beeps to store your selection.
Consumer Support
To recall your stored combination:
Press the CUSTOM CYCLE pad, then press START.
NOTE: DELAY 1-8 HRS. cannot be used in CUSTOM CYCLE settings.
To reprogram the custom settings:
Repeat steps 1–4 above.
Safety Instructions
About controls features.
■ After you have selected a new cycle, press once to start the cycle.
■ Press twice to select the last cycle used and start the washer.
■ If the washer is running, press once to interrupt the cycle; press again to continue
the cycle.
This pad should not be used to interrupt or pause a cycle.
Operating Instructions
Pressing this pad will cancel the current settings and the settings will be lost.
Estimated Time Remaining
■ Displays the approximate time remaining until the end of the cycle.
■ If the estimated time remaining is more than 60 minutes, “1H” will flash in the
display, followed by the additional remaining minutes. When the time remaining is
less than 60 minutes, the timer will count down.
■ Cycle time is affected by how long it takes the washer to fill. This depends on the
water pressure in your home. The “smart” timer “learns” the amount of time it
takes to fill your washer and adjusts the total time accordingly.
NOTE: If PRESOAK is selected and a follow up wash cycle is not chosen, two dashes
will come up in the display.
Troubleshooting Tips
Spot Spray
Provides a short spray of water to allow you to dampen clothing when you pretreat stains.
1 Open the washer lid.
2 Press the SPOT SPRAY button. (You will see a short stream of water.)
your soiled garment with the SPOT SPRAY option and rub your favorite
3 Dampen
pretreatment product into soiled area.
NOTE: The SPOT SPRAY option will not work if
■ the washer lid is down
■ the washer tub is filling
■ the water has already reached the level you selected.
BLEACH SIGNAL (on some models)
Consumer Support
The Bleach Signal is a reminder signal that can be turned on to remind you to add bleach at
the proper time in the wash cycle. Adding detergent and bleach at the same time reduces the
effectiveness of both the enzymes in the detergent and the chlorine in the bleach. By adding
bleach later in the wash cycle, you allow the detergent’s enzymes to remove dirt and stains first,
and then provide a more effective dose of liquid bleach to whiten and sanitize your clothes.
About cycle options.
Safety Instructions
Appearance may vary.
Alerts you when the cycle is complete.
On some models, press SIGNAL to turn the beeper on or off.
Adds a second rinse to any cycle.
DELAY 1-8 HOURS (on some models)
Use to delay the start of your washer for 1 to 8 hours. First choose your wash cycle and
any options. Then press this pad for the number of hours you want to delay the cycle.
Press the START pad to start the countdown.
The countdown time will be shown in the Est. Time Remaining display.
Operating Instructions
Extends the last spin of a wash cycle. This will extract more water from your clothes.
Clothes will be drier when you use this option.
About other features.
Troubleshooting Tips
Cycle Status Indicator Lights
The cycle status indicator lights display what part of the cycle the washer is in.
PerfecTemp Plus
PerfecTemp Plus senses the incoming water temperature and adjusts the temperature
of the fill water.
The lid must be closed for PerfecTemp Plus to work.
If your water is too cold, detergent will not dissolve effectively and clothes may not get
clean. If the water is too hot, fabrics could be damaged.
PerfecTemp Plus adjusts these water temperature extremes for better washing
Some models have an indicator light that tells you when PerfecTemp Plus is active.
Auto Balance (on some models)
The Auto Balance feature senses the wash load distribution for an even spin. Models
with Auto Balance have an indicator light that tells you when the feature is active.
Consumer Support
You may hear the water valves turning off and on while the water temperature is being
adjusted. This is normal.
Safety Instructions
About washer features.
Liquid Bleach Dispenser
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
1 Check clothing care labels for special instructions.
2 Measure liquid bleach carefully, following instructions on the bottle.
■ Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■ Do not pour powdered bleach into bleach dispenser.
starting the washer, pour measured amount of bleach directly into bleach
3 Before
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered
bleach, add it into the wash basket with your detergent.
■ Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing
Operating Instructions
can produce a toxic gas which may cause death.
The Agitator Cap or Fabric Softener Dispenser
The agitator cap fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
water to dispenser until it reaches
3 Add
the maximum fill line.
The fabric softener dispenser automatically
releases liquid fabric softener at the proper
time during the cycle.
Do not stop the washer during the first spin.
This will cause the dispenser to empty too
Troubleshooting Tips
To use, follow these steps:
Make sure dispenser is securely
attached to agitator.
Do not pour anything into the agitator if
the agitator cap or dispenser is removed.
only liquid fabric softener.
2 Use
Pour into dispenser, using amount
recommended on package.
Never pour fabric softener directly on
clothes. It may stain them.
Cleaning the Fabric Softener Dispenser
Consumer Support
1 Remove the dispenser from the top of the agitator.
the dispenser cup from the cover by grasping the top and pushing down on
2 Separate
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
Separate for cleaning.
clean the dispenser, soak both the dispenser cup and the dispenser cover in the
3 To
following solution:
■ 1 US gallon (3.8 liters) warm water
■ 1/4 cup (60 ml) heavy duty liquid detergent
■ 1 cup (240 ml) bleach
necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff
4 Ifbrush;
you may roughen the surface of the dispenser.
5 Rinse and reassemble dispenser. Place dispenser back on the agitator.
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Safety Instructions
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level,
fabric type (sturdy cottons, easy care, delicates),
and whether the fabric produces lint (terry cloth,
chenille) or collects lint (velveteen, corduroy).
Proper Use of Detergent
You can use less detergent if you have soft water,
a smaller load or a lightly soiled load.
Operating Instructions
Using too much detergent is a common cause
of laundry problems. Today’s detergents are
formulated to be effective without highly visible
sudsing. Be sure to carefully read and follow
manufacturer’s recommendations for how
much detergent to use in your wash.
Loading the Washer
■ Do not wrap long items like sheets or pants
around the agitator.
■ Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
■ Agitation will not start with the lid up.
Troubleshooting Tips
Load dry items loosely, no higher than the
top row of holes in the washer basket.
When loading wet items make sure you set
the load/water level high enough to allow
the items to move freely. Water level should
just cover the clothes. To add items after
washer has started, lift the lid and submerge
additional items next to the agitator.
Consumer Support
Safety Instructions
Loading and using the washer. Always follow fabric manufacturer’s care label when laundering.
Care and Cleaning of the Washer
Wash Basket: Leave the lid open after washing to
allow moisture to evaporate. If you want to clean
the basket, use a clean soft cloth dampened with
liquid detergent, then rinse. (Do not use harsh
or gritty cleaners.)
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. See the
Installation Instructions packed with product for
information on how to reinstall the shipping rod to
keep the tub stationary when moving the washer.
For more information, visit, or
call 800.GE.CARES (800.432.2737). Do not store
the washer where it will be exposed to the weather.
Fill Hoses: Hoses connecting washer to faucet
should be replaced every 5 years.
Lint Filter: The lint filter is located under the agitator.
It is self-cleaning and requires no maintenance.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will
be below freezing.
Operating Instructions
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Fabric Care Labels
Below are fabric care label “symbols” that affect the clothing you will be laundering.
Troubleshooting Tips
Permanent Press/
wrinkle resistant
Do not wash
Hand wash
Do not wring
Permanent Press/
wrinkle resistant
No heat/air
Do not tumble dry
Do not dry
(used with
do not wash)
Consumer Support
Line dry/
hang to dry
Drip dry
Dry flat
Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
In the shade
Before you call for service…
Possible Causes
What To Do
The washer is in a cold rinse cycle • This is normal. The PerfecTemp Plus feature is designed
not to activate during a cold rinse cycle to improve the
energy efficiency of your washer.
(Review PerfecTemp
Plus in the About other
features section)
All the water in the household
water heater has been used
• Wait until the water in the water heater is heated to the
correct temperature.
Possible Causes
What To Do
Clothes too wet
Incorrect spin speed
• Make sure the spin cycle selected matches the load you
are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots
Incorrect use of fabric
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Pretreat stain and rewash.
Grayed or yellowed
Not enough detergent
• Use more detergent (especially with larger loads).
Be sure to follow detergent manufacturer’s directions.
Hard water
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
• Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
Washer is overloaded
• Select load size to match clothes load.
Detergent is not
• Add detergent as wash basket fills with water before
you load clothes.
Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Clothes are air or line dried
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
Incorrect sorting
• Separate lint producers from lint collectors.
Washing too long
• Wash small loads for a shorter time than larger loads.
Detergent not dissolving
• Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
• Load clothes no higher than the top row of holes in the
washer tub.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric softener
• Check fabric softener package for instructions and follow
directions for using dispenser.
Consumer Support
• Sort whites or lightly colored items from dark colors.
Troubleshooting Tips
Lint or residue on
Dye transfer
Operating Instructions
PerfecTemp Plus wash
temperature is incorrect
Safety Instructions
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit You may not need to call for service.
Possible Causes
What To Do
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
• While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
Snags, holes, tears, rips
or excessive wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
• Fasten snaps, hooks, buttons and zippers.
Undiluted chlorine bleach
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
• Rinse items that may have chemicals on them before
Improper sorting
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Remove loose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
• Try a fabric softener.
Overloading or
incorrect water level
• Load your washer so clothes have enough room
to move freely.
Incorrect wash and
dry cycles
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in
water that is too hot
• Wash in warm or cold water.
Possible Causes
What To Do
Washer pauses in cycle
cycle was chosen
• This is normal. The washer alternates between agitate
and soak during the HAND WASH and CASUALS cycles
to get your clothes cleaner with less wear.
Washer won’t operate
Washer is unplugged
• Make sure cord is plugged securely into a working outlet.
Water supply is turned off
• Turn both hot and cold faucets fully on.
Controls are not set properly
• Check controls.
Lid is open–safety feature
prevents agitation and spinning
when lid is up.
• Close lid and reset cycle, to the beginning if necessary.
Circuit breaker/fuse is
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
Electronics need to be reset
• Unplug washer, wait 2 minutes, plug back in, and press
START was not pressed
• Press START.
Extremely low water pressure
• Press START again.
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Before you call for service…
Too many suds
Water leaks
Possible Causes
What To Do
Type of detergent
• Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water
• Try less detergent.
Too much detergent
• Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Fill hoses or drain hose is
improperly connected
• Make sure hose connections are tight at faucets
and at washer.
Safety Instructions
• Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Constant water pressure
to the fill hoses at the
water source
• Tighten hoses at the faucets and turn the water off after
each use.
• Check condition of the fill hoses; they should be
replaced every 5 years.
Using too much detergent
in washer
• Use less detergent. Use less soap if you have soft water,
a smaller load or a lightly soiled load.
Control is not set properly
• Check water temperature control and adjust.
Water supply is turned off
or improperly connected
• Turn both hot and cold faucets fully on and make sure
hoses are connected to correct faucets.
Water valve screens are
stopped up
• Turn off the water source and disconnect water fill
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is
not set properly
• Make sure house water heater is delivering water
at 120°F–140°F (48°C–60°C).
PerfecTemp Plus feature
was not activated
• The lid must be closed for PerfecTemp Plus to work.
Water pumped out
before cycle is
Lid lifted or cycle was put in
pause for over 24 hours
• Reset cycle.
Water won’t drain
Drain hose is kinked or
improperly connected
• Straighten drain hose and make sure washer is not sitting
on it.
Water temperature
is incorrect
Troubleshooting Tips
• Check household plumbing. You may need to call a
Operating Instructions
Household drain may
be clogged
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
Washer in spin cycle
• Spray rinse during a spin cycle is normal.
Washer did not fill
to chosen level
(PerfecTemp Plus
and START lights
are flashing)
Extremely low water pressure
• Press the START button again.
Inlet hoses are kinked
• Straighten hoses.
Water valve screens are
stopped up
• Turn off the water source and disconnect water fill
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Water fills and drains
at the same time
Drain stand pipe is too low
• Drain stand pipe must be above 30″ (76.2 cm).
Consumer Support
Water spraying during
spin cycle
Washer is noisy
Labels on the exterior
of the washer will not
peel off cleanly
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
Before you call for service…
Possible Causes
What To Do
Washer is uneven
• To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is
• Press START to pause the washer, open the lid and
redistribute the load evenly. Close the lid and press
START again.
Shipping rod is still assembled
in unit
• To remove shipping rod from washer, pull yellow tag and
attached rod from the bottom right hand side of washer.
Washer is sitting too close
to wall (causes knocking
during cycle)
• Pull washer away from the wall; about 4″ (11 cm)
is needed.
PerfecTemp Plus feature
is being used
• This is normal. PerfecTemp Plus turns water valves off
and on to adjust water temperature.
Possible Causes
What To Do
Occasionally the adhesive
used on the labels does
not release cleanly
• Use a hair dryer set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
release the adhesive easily, without damaging the surface
of the washer.
GE Washer Warranty.
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
For The Period Of: We Will Replace:
Any part of the washer which fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and related service costs
to replace the defective part.
Second through
Fifth Year
From the date of the
original purchase
The transmission, suspension rod and spring assembly, if any of these parts should fail due
to a defect in materials or workmanship. GE will also replace the washer lid or cover,
if they should rust under normal operating conditions. During this additional four-year
limited warranty, you will be responsible for any labor or related service costs.
Second through
Tenth Year
From the date of the
original purchase
The washer tub, if it should fail due to a defect in materials or workmanship. During this
additional nine-year limited warranty, you will be responsible for any labor or related
service costs.
Second through
Twentieth Year
From the date of the
original purchase
The washer basket, if it should fail due to a defect in materials or workmanship. During this
additional nineteen-year limited warranty, you will be responsible for any labor or related
service costs.
Operating Instructions
One Year
From the date of the
original purchase
Safety Instructions
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. To schedule service,
on-line, 24 hours a day, visit us at, or call
800.GE.CARES (800.432.2737).
What Is Not Covered:
■ Replacement of house fuses or resetting of circuit
the product.
■ Improper installation.
■ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the
warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or
your state’s Attorney General.
Troubleshooting Tips
■ Service trips to your home to teach you how to use
Warrantor: General Electric Company. Louisville, KY 40225
Consumer Support
Consumer Support.
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts™”
your questions, and so much more...
Schedule Service
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
GE supports the Universal Design concept–products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by
phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance
Register your new appliance on-line–at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Printed in the United States
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