GE | HTS18JCPWW | Installation instructions | GE HTS18JBPCC Use and Care Manual

GE HTS18JBPCC Use and Care Manual
Top-Freezer
Refrigerators
www.Hotpoint.com
Safety Instructions . . . . . . . . . .2–4
Operating Instructions
Owner’s Manual and
Installation Instructions
Models 18 & 19
Additional Features . . . . . . . . . . . .9
Automatic Icemaker . . . . . . . . . .10
Controls . . . . . . . . . . . . . . . . . . . . .5
Crispers and Pans . . . . . . . . . . .8, 9
Shelves and Bins . . . . . . . . . . . .6, 7
Care and Cleaning . . . . . . .11, 12
Replacing the Light Bulbs . . . . . .12
Installation Instructions
Preparing to Install
the Refrigerator . . . . . . . . . . . . . .13
Reversing the Door Swing . . .18–22
Water Line Installation . . . . .14–17
Troubleshooting Tips . . . . . .23–26
Normal Operating Sounds . . . . .23
Consumer Support
Consumer Support . . . .Back Cover
Product Registration . . . . . . .27, 28
Warranty . . . . . . . . . . . . . . . . . . .31
Write the model and serial numbers here:
Model # __________________________
Serial # __________________________
Find these numbers on the gray label
on the left side, near the top of the
refrigerator compartment.
162D6747P004
39-60246 02-03 JR
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
Use this appliance only for its intended purpose as described in this Owner’s Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
Operating Instructions
■ This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
■ Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
■ Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.
Installation Instructions
■ Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
Consumer Support
Troubleshooting Tips
■ In refrigerators with automatic icemakers,
avoid contact with the moving parts of the
ejector mechanism, or with the heating element
located on the bottom of the icemaker. Do
not place fingers or hands on the automatic
icemaking mechanism while the refrigerator
is plugged in.
2
■ Keep fingers out of the “pinch point” areas;
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
■ Unplug the refrigerator before cleaning and
making repairs.
NOTE: We strongly recommend that any servicing be
performed by a qualified individual.
■ Setting either or both controls (some models
only have one control) to the 0 (off) position
does not remove power to the light circuit.
■ Do not refreeze frozen foods which have
thawed completely.
DANGER! RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE REFRIGERATOR
Before You Throw Away Your Old
Refrigerator or Freezer:
Refrigerants
All refrigeration products contain refrigerants,
which under federal law must be removed prior
to product disposal. If you are getting rid of an
old refrigeration product, check with the company
handling the disposal about what to do.
■ Take off the doors.
■ Leave the shelves in place so that children
may not easily climb inside.
Because of potential safety hazards under certain conditions, we strongly recommend against the
use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United
States) or a CSA-listed (in Canada), 3-wire grounding type appliance extension cord having a grounding
type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
Installation Instructions
USE OF EXTENSION CORDS
Operating Instructions
Child entrapment and suffocation are not
problems of the past. Junked or abandoned
refrigerators are still dangerous … even if they will
sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow the instructions
below to help prevent accidents.
Safety Instructions
www.Hotpoint.com
Troubleshooting Tips
Consumer Support
3
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with
a 3-prong (grounding) plug which mates with
a standard 3-prong (grounding) wall outlet to
minimize the possibility of electric shock hazard
from this appliance.
Operating Instructions
Safety Instructions
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a properly
grounded 3-prong wall outlet.
Installation Instructions
The refrigerator should always be plugged into its
own individual electrical outlet which has a voltage
rating that matches the rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling on the
power cord. Always grip plug firmly and pull
straight out from the outlet.
Repair or replace immediately all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end.
When moving the refrigerator away from the
wall, be careful not to roll over or damage the
power cord.
USE OF ADAPTER PLUGS (Adapter plugs not permitted in Canada)
Because of potential safety hazards under certain conditions, we strongly recommend against the
use of an adapter plug.
Troubleshooting Tips
However, if you must use an adapter, where local
codes permit, a temporary connection may be made
to a properly grounded 2-prong wall outlet by use
of a UL-listed adapter available at most local
hardware stores.
The larger slot in the adapter must be aligned with
the larger slot in the wall outlet to provide proper
polarity in the connection of the power cord.
When disconnecting the power cord from the
adapter, always hold the adapter in place with one
hand while pulling the power cord plug with the
other hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use.
If the adapter ground terminal breaks, DO NOT USE
the refrigerator until a proper ground has been
established.
Attaching the adapter ground terminal to a wall outlet
cover screw does not ground the appliance unless the
cover screw is metal, not insulated, and the wall outlet is
grounded through the house wiring. You should have the
circuit checked by a qualified electrician to make sure the
outlet is properly grounded.
Consumer Support
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
4
www.Hotpoint.com
The controls on your refrigerator will look like one of the following:
Safety Instructions
About the controls on the refrigerator.
Operating Instructions
Installation Instructions
Control Settings
Initially, set the control(s) at 5 (some models have only one control). Allow 24 hours for the
temperature to stabilize.
Several adjustments may be required. Adjust the control(s) one increment at a time and
allow 12 hours after each adjustment for the refrigerator to reach the temperature you
have set.
Setting the refrigerator control to 0 stops cooling in both the freezer and refrigerator
compartments but does not shut off electrical power to the refrigerator. The freezer
control (on some models) has no effect on electrical power to the refrigerator.
Troubleshooting Tips
Control settings will vary based on personal preferences, usage and operating conditions,
and may require more than one adjustment. Factors that affect temperature include the
amount of food in the refrigerator or freezer, the frequency of door opening and the
temperature of food when it is placed in the refrigerator.
Consumer Support
5
Safety Instructions
About the shelves and bins.
Not all features are on all models.
Rearranging the Shelves
Shelves in the refrigerator and freezer compartments are adjustable.
Refrigerator Compartment
Tilt the shelf up at the front.
Some models have wire shelves that
can be adjusted in the same manner.
Lift the shelf up at the back and bring
the shelf out.
To replace:
While tilting the shelf up, insert the top
hook at the back of the shelf in a slot
on the track.
Lower the front of the shelf until the
bottom of the shelf locks into place.
Installation Instructions
Operating Instructions
To remove:
Freezer Compartment
To remove:
Lift up the left side of the shelf and
slide it left into the center of the shelf
supports.
Troubleshooting Tips
Rotate the right side of the shelf up and
out of the shelf supports.
To replace:
Holding the shelf diagonally, insert the
left end of the shelf into the center of
the shelf supports on the side wall.
Consumer Support
Insert the right end of the shelf into the
shelf supports on the side wall. Rest
each end of the shelf on the bottom of
the shelf supports.
6
Spillproof Shelves (on some models)
Spillproof shelves have special edges to
help prevent spills from dripping to lower
shelves. To remove or replace the shelves,
see Rearranging the Shelves.
Safety Instructions
www.Hotpoint.com
Slide-Out Spillproof Shelf (on some models)
To replace:
Place the rear of the shelf on the shelf
frame just behind the front bar.
Slide the shelf back until the tabs are
above the openings.
NOTE: The shelves are shipped with tape on
the back. Remove this tape before attempting
to remove the shelf.
Lower the shelf so that the tabs go into
the openings; then slide the shelf all the
way in.
To remove:
Tab
Front bar
Slide the shelf out until it stops.
Make sure that the shelf sits flat after reinstallation
and doesn’t move freely from side to side.
Lift the front edge of the shelf until the
tabs are above the shelf frame.
Make sure you push the shelves all the way in
before you close the door.
Installation Instructions
Opening
Remove all items from shelf.
Continue pulling the shelf forward until
it can be lifted out and removed.
Adjustable Bins on the Door (on some models)
Adjustable bins can easily be carried from
refrigerator to work area.
To remove:
Lift bin straight up; then pull out.
NOTE: Bins for the refrigerator and freezer
doors are different sizes and are not
interchangeable.
Troubleshooting Tips
To replace or relocate:
Engage the bin in the molded supports
of the door and push down. Bin will lock
in place.
Non-Adjustable Shelves on the Door
Detachable shelves deepen and enclose
fixed door shelves, providing more storage
room and greater storage flexibility.
Operating Instructions
The slide-out spillproof shelf allows you
to reach items stored behind others. The
special edges are designed to help prevent
spills from dripping to lower shelves.
To remove:
Lift the shelf straight up; then pull out.
Consumer Support
To replace:
Engage the shelf extender in the molded
supports on the door and push down.
It will lock in place.
7
Not all features are on all models.
Fruit and Vegetable Crispers
Excess water that may accumulate in the
bottom of the drawers or under the drawers
should be wiped dry.
Operating Instructions
Safety Instructions
About the crispers and pans.
Adjustable Humidity Crisper (on some models)
Slide the control all the way to the
HIGH setting to provide high humidity
recommended for most vegetables.
Slide the control all the way to the LOW
setting to provide lower humidity levels
recommended for most fruits.
Installation Instructions
Snack Pan (on some models)
Consumer Support
Troubleshooting Tips
This pan can be moved to the most useful
location for your family’s needs.
8
To remove, slide the pan out to the stop
position, lift the pan up and past the stop
position, and lift out.
www.Hotpoint.com
Not all features are on all models.
Crisper Removal
Unload the bottom shelf before attempting to
remove the storage drawers.
To Remove:
Operating Instructions
Lift the drawers up slightly while pulling
them past the stop location.
When the door cannot be fully opened:
Pull the drawer farthest from the door
straight out. Slide the other drawer toward
the middle and remove it.
To remove the glass cover:
Installation Instructions
Remove the glass, then the frame. When
replacing the glass, push the rear edge
firmly into the frame.
Push up the glass cover at the front.
Removing the glass cover
Slide the glass cover forward until the
back edge comes out of the frame.
Rotate the side of the glass cover up.
Remove the glass cover.
To remove the frame:
Troubleshooting Tips
Lift up the front of the frame using
both hands.
Slide the frame forward.
Rotate the side of the frame up.
Removing the frame
Safety Instructions
About crisper removal.
Remove the frame.
About the additional features.
Not all features are on all models.
Consumer Support
ShelfSaver™ Rack
This slide-out rack holds twelve cans of soda
or two wine/water bottles (lengthwise).
Can be removed for cleaning.
To remove, slide the rack out to the stop
position, lift the rack up and past the stop,
and lift out.
9
Safety Instructions
Operating Instructions
Installation Instructions
About the automatic icemaker.
A newly-installed refrigerator may take 12–24 hours to begin making ice.
Automatic Icemaker (on some models)
There are 2 types of icemakers:
Power
Switch
Icemaker
The icemaker will produce approximately
3 to 31⁄2 lbs. of ice in a 24-hour period,
depending on the freezer compartment
temperature, room temperature, number
of door openings and other use conditions.
There are two types of icemakers: power
switch models and feeler arm models.
Green
Power Light
Feeler Arm
Power switch model
If the refrigerator is operated before the
water connection is made to the icemaker,
set the power switch to O (off) or move the
feeler arm to the STOP (up) position.
When the refrigerator has been connected
to the water supply, set the power switch to
the I (on) position or move the feeler arm to
the ON (down) position. On power switch
models, the green light will come on.
Feeler Arm in
the STOP
Feeler Arm in (up) position
the ON (down)
position
Feeler arm model
The icemaker will fill with water when it
cools to 15°F. A newly-installed refrigerator
may take 12 to 24 hours to begin making
ice cubes.
Once the icemaker starts to make ice,
it may take up to 48 hours to fill the bin,
depending on the temperature settings
and number of door openings.
Throw away the first few batches of ice
to allow the water line to clear.
Be sure nothing interferes with the sweep
of the feeler arm.
When the bin fills to the level of the feeler
arm, the icemaker will stop producing ice.
It is normal for several cubes to be joined
together.
If ice is not used frequently, old ice cubes
will become cloudy, taste stale, shrink or
fuse together.
On power switch models, the green power
light will blink if ice cubes get stuck in the
icemaker. To correct this, set the power
switch to O (off) and remove the cubes.
Set the power switch to I (on) to restart the
icemaker. After the icemaker has been
turned on again, there will be a delay of
about 45 minutes before the icemaker
resumes operation.
NOTE: In homes with lower-than-average water
pressure, you may hear the icemaker cycle multiple
times when making one batch of ice.
You will hear a buzzing sound each time
the icemaker fills with water.
Troubleshooting Tips
Icemaker Accessory Kit
If your refrigerator did not already come
equipped with an automatic icemaker,
an icemaker accessory kit is available at
extra cost.
Check the back of the refrigerator for the
specific icemaker kit needed for your model.
Water Filter Accessory
Consumer Support
The water filter is an option at extra cost
and is available from your dealer. Specify
WR97X0214. It has complete installation
instructions and installs on 1/4″ O.D.
copper water line or plastic tubing that
is included in a GE SmartConnect™
Refrigerator Tubing kit. When using the
plastic tubing, an additional piece of plastic
tubing (WX08X10002) must also be
ordered since the plastic tubing should
not be cut.
10
NOTE: The only GE approved plastic tubing is that
supplied in GE SmartConnect™ Refrigerator Tubing
kits. Do not use any other plastic water supply line
because the line is under pressure at all times.
Certain types of plastic will crack or rupture with
age and cause water damage to your home.
www.Hotpoint.com
Cleaning the Outside
The door handles and trim. Clean with
a cloth dampened with soapy water.
Dry with a soft cloth.
Cleaning the Inside
To help prevent odors, leave an open box of
baking soda in the fresh food and freezer
compartments.
Unplug the refrigerator before cleaning. If this
is not practical, wring excess moisture out
of sponge or cloth when cleaning around
switches, lights or controls.
Do not wash any plastic refrigerator parts in the
dishwasher.
Do not clean with any products containing detergent,
bleach or ammonia. They may damage the
refrigerator.
Condenser
Cleaning the condenser:
Sweep away or vacuum up dust.
For models with a base grille, the grille must
be removed in order to clean the condenser.
For models without a base grille, reach the
condenser by inserting a brush or vacuum
hose under the bottom of the refrigerator.
To remove the base grille:
Grasp it about 6″ from each end and pull
its bottom edge toward you.
For models with a base grille, reach the
condenser by inserting a brush or vacuum
hose into the oval holes.
For best results, use a brush specially
designed for this purpose. It is available
at most appliance parts stores.
To replace the base grille:
Insert the tops of the metal clips into the
oval vents, making sure one of the plastic
tabs on the back of the grille goes into each
of the oval vents. Then push the bottom of
the grille forward until it snaps into place.
Be careful when moving the refrigerator
away from the wall. All types of floor
coverings can be damaged, particularly
cushioned coverings and those with
embossed surfaces.
Pull the refrigerator straight out and return
it to position by pushing it straight in.
Moving the refrigerator in a side direction
may result in damage to the floor covering
or refrigerator.
When pushing the refrigerator back, make sure you
don’t roll over the power cord or icemaker supply line
(on some models).
11
Consumer Support
Behind the Refrigerator
Troubleshooting Tips
There is no need for routine condenser
cleanings in normal home operating
environments. However, in environments
that may be particularly dusty or greasy, the
condenser should be cleaned periodically
for efficient refrigerator operation.
Installation Instructions
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda
to a quart (1 liter) of water. This both cleans
and neutralizes odors. Thoroughly rinse
and wipe dry.
Avoid cleaning cold glass shelves (on some models)
with hot water because the extreme temperature
difference may cause them to break. Handle glass
shelves carefully. Bumping tempered glass can
cause it to shatter.
Operating Instructions
Keep the outside clean. Wipe with a clean
cloth lightly dampened with kitchen
appliance wax or mild liquid dish
detergent. Dry and polish with a clean,
soft cloth.
Do not wipe the refrigerator with a soiled dish cloth
or wet towel. These may leave a residue that
can erode the paint. Do not use scouring pads,
powdered cleaners, bleach or cleaners containing
bleach because these products can scratch and
weaken the paint finish.
Safety Instructions
Care and cleaning of the refrigerator.
Preparing for Vacation
For long vacations or absences, remove
food and unplug the refrigerator. Move
the refrigerator control to the O (off)
position and clean the interior with a
baking soda solution of one tablespoon
(15 ml) of baking soda to one quart
(1 liter) of water. Leave the doors open.
Set the icemaker power switch to the O (off)
position or move the feeler arm to the
STOP (up) position (depending on model)
and shut off the water supply to the
refrigerator.
If the temperature can drop below freezing,
have a qualified servicer drain the water
supply system (on some models) to prevent
serious property damage due to flooding.
Preparing to Move
Secure all loose items such as grille,
shelves and drawers by taping them
securely in place to prevent damage.
Be sure the refrigerator stays in an upright position
during moving.
Replacing the light bulbs.
Setting either or both controls to O (off) does not remove power to the light circuit.
Refrigerator Compartment—Upper Light
Some models have only one light.
Troubleshooting Tips
Installation Instructions
Operating Instructions
Safety Instructions
Care and cleaning of the refrigerator.
CAUTION: Light bulbs may be hot.
Replace with an appliance bulb of
the same or lower wattage.
Unplug the refrigerator.
Plug the refrigerator back in.
The bulbs are located at the top of the
compartment near the opening.
Freezer Compartment Dome Light (on some models)
CAUTION: Light bulbs may be hot.
Unplug the refrigerator.
Consumer Support
Light shield
12
The bulb is located behind a light
shield at the back of the freezer
compartment. To remove, squeeze
the top and bottom of the shield and
pull the shield off.
After replacing with an appliance bulb
of the same or lower wattage, replace
the shield.
Plug the refrigerator back in.
Installation
Instructions
Refrigerator
Models 18 and 19
If you have questions, call 800.GE.CARES (800.432.2737) or visit our Website at: www.Hotpoint.com
BEFORE YOU BEGIN
CLEARANCES
Read these instructions completely and carefully.
Allow the following clearances for ease of installation,
proper air circulation and plumbing and electrical
connections.
•
IMPORTANT – Save these
instructions for local inspector’s use.
•
•
•
•
•
•
•
• Sides 1/8″ (3 mm)
• Top 1″ (25 mm)
• Back 1″ (25 mm)
If the refrigerator is to be installed next to a wall on the
hinge side, allow 5/16″ (8 mm) door clearance.
IMPORTANT – Observe all
governing codes and ordinances.
Note to Installer – Be sure to leave these
instructions with the Consumer.
Note to Consumer – Keep these instructions
for future reference.
Skill level – Installation of this appliance requires
basic mechanical skills.
Completion time – Refrigerator Installation
15 minutes.
Proper installation is the responsibility of the
installer.
Product failure due to improper installation is not
covered under the Warranty.
ROLLERS (ON SOME MODELS)
The rollers have 3 purposes:
• Rollers adjust so the door closes easily when opened
about 45°.
• Rollers adjust so the refrigerator is firmly positioned on
the floor and does not wobble.
• Rollers allow you to move the refrigerator away from the
wall for cleaning.
WATER SUPPLY TO THE ICEMAKER
NOTE: When rollers are properly adjusted, the top
of the refrigerator will not be level but will have a slight
backward tilt.
(ON SOME MODELS)
If the refrigerator has an icemaker, it will have to be
connected to a cold water line. A GE water supply kit
(containing tubing, shutoff valve, fittings and
instructions) is available at extra cost from your dealer
or by visiting our Website at GEAppliances.com or
Parts and Accessories, 800.626.2002.
For models with a base grille, the grille must be removed
to access the roller adjusting screws.
To remove the base grille:
Grasp it about 6″ from each
end and pull its bottom edge
toward you.
To replace the base grille:
Insert the tops of the metal
clips into the oval vents,
making sure one of the
plastic tabs on the back of
the grille goes into each of
the oval vents. Then push the
bottom of the grille forward
until it snaps into place.
REFRIGERATOR LOCATION
• Do not install the refrigerator where the temperature
will go below 60°F (16°C) because it will not run often
enough to maintain proper temperatures.
• Do not install the refrigerator where the temperature
will go above 100°F (37°C) because it will not perform
properly.
• Install it on a floor strong enough to support it fully
loaded.
To adjust the rollers, turn
the two front roller adjusting
screws clockwise to raise the
front of the refrigerator,
counterclockwise to lower it.
13
Installation Instructions
INSTALLING THE WATER LINE
BEFORE YOU BEGIN
(ON SOME MODELS)
WHAT YOU WILL NEED
Recommended copper water supply kits are WX8X2,
WX8X3 or WX8X4, depending on the amount of
tubing you need. Approved plastic water supply lines
are GE SmartConnect™ Refrigerator Tubing
(WX08X10002, WX08X10006, WX08X10015 and
WX08X10025).
• Copper or GE SmartConnect™ Refrigerator Tubing
kit, 1/4″ outer diameter to connect the refrigerator
to the water supply. If using copper, be sure both ends
of the tubing are cut square.
When connecting your refrigerator to a GE Reverse
Osmosis Water System, the only approved installation
is with a GE RVKit. For other reverse osmosis water
systems, follow the manufacturer’s recommendations.
To determine how much tubing you need: Measure
the distance from the water valve on the back of the
refrigerator to the water supply pipe. Then add 8′
(2.4 m). Be sure there is sufficient extra tubing (about
8′ [2.4 m] coiled into 3 turns of about 10″ [25 cm]
diameter) to allow the refrigerator to move out from
the wall after installation.
This water line installation is not warranted by the
refrigerator or icemaker manufacturer. Follow these
instructions carefully to minimize the risk of expensive
water damage.
Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and
lead to water leakage or flooding. Call a qualified
plumber to correct water hammer before installing the
water supply line to the refrigerator.
GE SmartConnect™ Refrigerator Tubing Kits are
available in the following lengths:
2′ (.6 m)
– WX08X10002
6′ (1.8 m)
– WX08X10006
15′ (4.6 m) – WX08X10015
25′ (7.6 m) – WX08X10025
To prevent burns and product damage, do not hook
up the water line to the hot water line.
If you use your refrigerator before connecting the
water line, make sure the icemaker power switch is in
the O (off) position (on power switch models) or the
feeler arm is in the STOP (up) position (on feeler arm
models).
Be sure that the kit you select allows at least 8′ (2.4 m)
as described above.
NOTE: The only GE approved plastic tubing is that
supplied in GE SmartConnect™ Refrigerator Tubing
kits. Do not use any other plastic water supply line
because the line is under pressure at all times. Certain
types of plastic will crack or rupture with age and cause
water damage to your home.
Do not install the icemaker tubing in areas where
temperatures fall below freezing.
When using any electrical device (such as a power
drill) during installation, be sure the device is double
insulated or grounded in a manner to prevent the
hazard of electric shock, or is battery powered.
All installations must be in accordance with local
plumbing code requirements.
14
Installation Instructions
Install the shutoff valve on the nearest frequently used
drinking water line.
WHAT YOU WILL NEED (CONT.)
• A GE water supply kit (containing tubing, shutoff
valve and fittings listed below) is available at extra
cost from your dealer or from Parts and Accessories,
800.626.2002.
1 SHUT OFF THE MAIN WATER
SUPPLY
Turn on the nearest faucet long enough to clear
the line of water.
• A cold water supply. The water pressure must be
between 20 and 120 p.s.i. (1.4–8.1 bar).
2 CHOOSE THE VALVE LOCATION
Choose a location for the valve that is easily
accessible. It is best to connect into the side of a
vertical water pipe. When it is necessary to connect
into a horizontal water pipe, make the connection
to the top or side, rather than at the bottom, to
avoid drawing off any sediment from the water pipe.
• Power drill.
• 1/2″ or adjustable wrench.
• Straight and Phillips blade screwdriver.
• Two 1/4 ″ outer diameter compression nuts and
2 ferrules (sleeves)—to connect the copper tubing to
the shutoff valve and the refrigerator water valve.
OR
• If you are using a GE SmartConnect™ Refrigerator
Tubing kit, the necessary fittings are preassembled to
the tubing.
3 DRILL THE HOLE FOR THE VALVE
Drill a 1/4″ hole in the water pipe (even if using a
self-piercing valve), using a sharp bit. Remove any
burrs resulting from drilling the hole in the pipe.
Take care not to allow water to drain into the drill.
Failure to drill a 1/4″ hole may result in reduced
ice production or smaller cubes.
• If your existing copper water line has a flared fitting
at the end, you will need an adapter (available at
plumbing supply stores) to connect the water line to
the refrigerator OR you can cut off the flared fitting
with a tube cutter and then use a compression fitting.
Do not cut formed end from GE SmartConnect™
Refrigerator tubing.
• Shutoff valve to connect to the cold water line.
The shutoff valve should have a water inlet with a
minimum inside diameter of 5/32″ at the point of
connection to the COLD WATER LINE. Saddle-type
shutoff valves are included in many water supply kits.
Before purchasing, make sure a saddle-type valve
complies with your local plumbing codes.
15
Installation Instructions
INSTALLING THE WATER LINE
4 FASTEN THE SHUTOFF VALVE
(CONT.)
7 CONNECT THE TUBING TO THE
VALVE
Fasten the shutoff valve to the cold water pipe with
the pipe clamp.
Place the compression nut and ferrule (sleeve)
for copper tubing onto the end of the tubing and
connect it to the shutoff valve.
Pipe Clamp
Make sure the tubing is fully inserted into the valve.
Tighten the compression nut securely.
Saddle-Type
Shutoff Valve
For plastic tubing from a GE SmartConnect™
Refrigerator Tubing kit, insert the molded end
of the tubing into the shutoff valve and tighten
compression nut until it is hand-tight; then tighten
one additional turn with a wrench. Overtightening
may cause leaks.
Vertical Cold
Water Pipe
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves
are illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
Compression
Nut
Saddle-Type
Shutoff Valve
SmartConnect™
Tubing
5 TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer
begins to swell.
Packing Nut
Outlet Valve
NOTE: Do not overtighten or you may crush the
tubing.
NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves
are illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.
Washer
Pipe Clamp
Ferrule (sleeve)
Inlet End
Clamp Screw
8 FLUSH OUT THE TUBING
Turn the main water supply on and flush out the
tubing until the water is clear.
Shut the water off at the water valve after about
one quart (1 liter) of water has been flushed
through the tubing.
6 ROUTE THE TUBING
Route the tubing between the cold water line and
the refrigerator.
Route the tubing through a hole drilled in the wall
or floor (behind the refrigerator or adjacent base
cabinet) as close to the wall as possible.
NOTE: Be sure there is sufficient extra tubing
(about 8′ [2.4 m] coiled into 3 turns of about 10 ″
[25 cm] diameter) to allow the refrigerator to move
out from the wall after installation.
16
Installation Instructions
9 CONNECT THE TUBING TO THE
10 TURN THE WATER ON AT THE
REFRIGERATOR
SHUTOFF VALVE
Tighten any connections that leak.
NOTES:
• Before making the connection to the refrigerator,
be sure the refrigerator power cord is not
plugged into the wall outlet.
• We recommend installing a water filter if your
water supply has sand or particles that could clog
the screen of the refrigerator’s water valve. Install
it in the water line near the refrigerator. If using
GE SmartConnect™ Refrigerator Tubing kit, you
will need an additional tube (WX08X10002) to
connect the filter. Do not cut plastic tube to
install filter.
Remove the screws holding the right side of the
access cover. Fold back the cover.
Remove the plastic flexible cap
from the water valve
(refrigerator connection).
Reattach the access cover.
11 PLUG IN THE REFRIGERATOR
Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the
wall. Push the refrigerator back to the wall.
Place the compression nut and
ferrule (sleeve) onto the end of
the tubing as shown. On GE
SmartConnect™ Refrigerator
Tubing kit, the nuts are already
assembled to the tubing.
Insert the end of the tubing into the water valve
connection as far as possible. While holding the
tubing, tighten the fitting.
START THE ICEMAKER
For plastic tubing from a GE SmartConnect™
Refrigerator Tubing kit, insert the molded end
of the tubing into the water valve connection and
tighten compression nut until it is hand-tight;
then tighten one additional turn with a wrench.
Overtightening may cause leaks.
On power switch models, set the icemaker power
switch to the l (on) position. On feeler arm models,
move the feeler arm to the ON (down) position. The
icemaker will not begin to operate until it reaches
its operating temperature of 15°F (-9°C) or below. It
will then begin operation automatically.
Fasten the tubing into the clamp provided to hold
it in a vertical position. You may need to pry open
the clamp.
Power
switch
Tubing
Clamp
1/4″ Tubing
Power switch model
1/4″
Compression
Nut
Ferrule
(sleeve)
SmartConnect™
Tubing
Feeler Arm in the
STOP (up) position
Refrigerator
Connection
Feeler Arm in
the ON (down) position
Feeler arm model
NOTE: In lower water pressure conditions, the
water valve may turn on up to 3 times to deliver
enough water to the icemaker.
17
Installation Instructions
REVERSING THE DOOR SWING
IMPORTANT NOTES
1 REMOVE THE FREEZER DOOR
When reversing the door swing:
• Read the instructions all the way through before
starting.
• Handle parts carefully to avoid scratching paint.
• Set screws down by their related parts to avoid using
them in the wrong places.
• Provide a non-scratching work surface for
the doors.
IMPORTANT: Once you begin, do not move the
cabinet until door-swing reversal is completed.
These instructions are for changing the hinges from
the right side to the left side—if you ever want to change
the hinges back to the right side, follow these same
instructions and reverse all references to left and right.
Unplug the refrigerator from its electrical outlet.
Empty all door shelves, including the dairy
compartment.
Tape the door shut with masking tape.
Remove the hinge cover on top of the freezer door
(on some models).
Remove the two Torx® screws; then lift the hinge
straight up to free the hinge pin from the socket in
the top of the door.
Top Hinge
TOOLS YOU WILL NEED
Remove the tape and tilt the door away from the
cabinet. Lift it off the center hinge pin.
Phillips screwdriver
3/8″ Head socket driver
(a 6-point socket is
recommended)
Set the door on a non-scratching surface with
the inside up.
Masking tape
Putty knife or
thin-blade screwdriver
T20 or T25 Torx®
driver, whichever your
model requires
18
Installation Instructions
2 REMOVE THE REFRIGERATOR
3 TRANSFER TOP HINGE TO
DOOR
THE LEFT
Tape the door shut with masking tape.
Interchange hinge and screws at top right with screws
at the top left of cabinet.
Do not tighten screws on hinge side at this time.
Remove the center hinge pin with a 3/8″ socket
and ratchet.
Plastic Washer
Hinge Pin
Center Hinge
Bracket
Fresh Food Door
Remove the tape and tilt the door away from the
cabinet. Remove and save the washer on the hinge pin.
Lift the door straight up to free its bottom socket from
the pin in the bottom hinge bracket.
Set the door on a non-scratching surface with the
inside up.
CAUTION: Do not let door drop to the floor. To do so
could damage the door stop.
19
Installation Instructions
REVERSING THE DOOR SWING
(CONT.)
5 TRANSFER CENTER HINGE
4 TRANSFER BOTTOM HINGE
BRACKET TO THE LEFT
BRACKET TO THE LEFT
For models with a base grille, remove it by grasping it
about 6″ from each end and pulling its bottom edge
toward you.
Remove the center hinge bracket by removing the
three Torx® screws.
NOTE: Keep these screws with the hinge bracket.
They are long screws and will be used when installing
the hinge on the other side.
On some models, you will need to remove the colormatched caps from the screw heads before you can
remove the screws. Use the edge of a thin flat blade to
gently pry the caps off the screw heads. (A putty knife
works well for this.) Cover the blade with tape to
prevent scratching the paint.
Using a Torx® driver, move the bottom hinge bracket
and plastic washer from the right side to the left side.
NOTE: If the washer is not on the hinge bracket,
check to see if it is stuck to the bottom of the door.
Remove the three Torx® screws from the center left
side of the cabinet. Screw them into the holes on
the right side.
Place the center hinge bracket over the holes at
the center left side of the cabinet. Insert and
tighten the three long screws.
Replace the caps by snapping them over the screws
with your finger.
Plastic Washer
Hinge Bracket
For models with a base grille, before replacing the
base grille, remove the grille cap by removing the
screw. Screw the cap to the opposite side.
Screw Cap
6 TRANSFER DOOR STOPS
Replace the base grille by inserting the tops of the
metal clips into the oval vents, making sure one of the
plastic tabs on the back of the grille goes into each of
the oven vents. Then push the bottom of the grille
forward until it snaps into place.
On each door, move the metal door stop from the
right to the left.
Move any screws from the left to the right.
Door Stop
Left Side
20
Door Stop
Right Side
Installation Instructions
7 TRANSFER REFRIGERATOR
7 TRANSFER REFRIGERATOR DOOR
DOOR HANDLE TO THE RIGHT
HANDLE TO THE RIGHT (CONT.)
To remove the handle: Remove the plug button by
carefully prying under the edge with a putty knife.
Remove the exposed screw holding the handle.
Transfer the door plug button to the opposite side.
Handle Plug
Reinstalling the handle: Attach the handle to the
right side of the door.
Button
Remove the two screws holding the handle to the
top of the door.
Handle
Plug
Handle
Plug
After removing the handle: Move the small plug
buttons from the top right side of the door top and
insert them into the holes on the opposite side.
Small Plug
Buttons
Move the large plug button from the left edge of the
door and insert it into the hole on the opposite side.
Plug Button
21
Installation Instructions
REVERSING THE DOOR SWING
(CONT.)
9 REHANG THE REFRIGERATOR
8 TRANSFER FREEZER DOOR
HANDLE TO THE RIGHT
DOOR
Remove the screws holding the handle to the top and
bottom of the door. Remove handle.
Lower the refrigerator door onto the bottom
hinge pin.
Plastic
Washer
Straighten the door and line it up with the center
hinge bracket.
Reinstall the center hinge pin with a 3/8″ socket.
Turn it until it extends through the hinge bracket
and into the door.
Move the plug button on the right side of the door to
the handle screw hole on the left side.
Reattach the handle on the opposite side using the
holes closest to the edge of the door.
Plastic Washer
Hinge Pin
Center Hinge
Bracket
Refrigerator Door
10 REHANG THE FREEZER DOOR
Lower the freezer door onto the center hinge pin.
Be sure the washer is in place.
Center Hinge Pin
Plastic Washer
Lift the top hinge so the pin fits into the door socket.
Support the door on the handle side and make sure
the door is straight and the gap between the doors is
even across the front. While holding the door in
place, tighten the top hinge screws.
22
www.Hotpoint.com
Newer refrigerators sound different from older refrigerators. Modern refrigerators
have more features and use newer technology.
Do you hear what I hear? These sounds are normal.
■ The new high efficiency compressor may run faster
and longer than your old refrigerator and you may
hear a high-pitched hum or pulsating sound while
it is operating.
■ You may hear a whooshing sound when the doors close.
This is due to pressure equalizing within the refrigerator.
■ You may hear cracking or popping sounds when the
refrigerator is first plugged in. This happens as the
refrigerator cools to the correct temperature.
■ The compressor may cause a clicking or chirping
sound when attempting to restart (this could take
up to 5 minutes).
This happens when the refrigerator is first plugged
in, when the doors are opened frequently or when
a large amount of food is added to the refrigerator
or freezer compartments. The fans are helping to
maintain the correct temperatures.
WATER SOUNDS
■ The flow of refrigerant through the freezer cooling
coils may make a gurgling noise like boiling water.
■ Water dropping on the defrost heater can cause a
sizzling, popping or buzzing sound during the
defrost cycle.
■ A water dripping noise may occur during the defrost
and after defrost can cause a cracking or popping
sound.
cycle as ice melts from the evaporator and flows into
the drain pan.
■ On models with an icemaker, after an icemaking
cycle, you may hear the ice cubes dropping into
the ice bucket.
■ Closing the door may cause a gurgling sound due to
pressure equalization.
For additional information on normal
icemaker operating sounds, see the
About the automatic icemaker section.
Troubleshooting Tips
■ Expansion and contraction of cooling coils during
Installation Instructions
CLICKS, POPS,
CRACKS and CHIRPS
■ You may hear the fans spinning at high speeds.
Operating Instructions
HUMMM...
WHOOSH...
Safety Instructions
Normal operating sounds.
Consumer Support
23
Safety Instructions
Operating Instructions
Installation Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Freezer door pops open
when refrigerator door
is closed
This is normal if, after
popping open, the freezer
door closed on its own.
• This indicates that there is a good seal on the freezer
door. If the freezer door does not automatically close after
popping open, the rollers need adjusting. See Rollers.
Door does not close
by itself
Rollers need adjusting.
•See Rollers.
Refrigerator does
not operate
Refrigerator in defrost cycle.
• Wait about 40 minutes for defrost cycle to end.
Refrigerator control in
O (off) position.
• Move the refrigerator and freezer control to a
temperature setting.
Refrigerator is unplugged.
• Push the plug completely into the outlet.
The fuse is blown/circuit
breaker is tripped.
• Replace fuse or reset the breaker.
Vibration or rattling
(slight vibration
is normal)
Refrigerator is not resting
on all four rollers.
• Adjust rollers (See Rollers).
Motor operates for
long periods or cycles
on and off frequently
(Modern refrigerators
with more storage
space and a larger
freezer require more
operating time. They
start and stop often
to maintain even
temperatures.)
Normal when refrigerator
is first plugged in.
• Wait 24 hours for the refrigerator to completely
cool down.
Often occurs when large
amounts of food are
placed in refrigerator.
• This is normal.
Door left open.
• Check to see if package is holding door open.
Hot weather or frequent
door openings.
• This is normal.
Temperature controls
set at the coldest setting.
• See About the controls.
Temperature control not set
cold enough.
• See About the controls.
Warm weather or frequent
door openings.
• Set the temperature control one step colder.
See About the controls.
Door left open.
• Check to see if package is holding door open.
Freezer door popped open.
• See the problem Freezer door pops open when
refrigerator door is closed.
Door left open.
• Check to see if package is holding door open.
Refrigerator or freezer
compartment too warm
Frost or ice crystals
on frozen food
(frost within package
is normal)
Frequent “buzzing”
sound
24
Too frequent or too long
door openings.
Food blocking freezer air vents.
• Move items away from the back wall of the freezer.
Icemaker power switch is in
the I (on) position, but the
water supply to the refrigerator
has not been connected.
• Set the power switch to the O (off) position. Keeping it
in the I (on) position will damage the water valve.
Possible Causes
What To Do
Automatic icemaker
(on some models)
does not work
Icemaker power switch is
not on.
•On power switch models, set the power switch to the
I (on) position. On feeler arm models, move the feeler
arm to the ON (down) position.
Water supply turned off or
not connected.
•See Installing the water line.
Freezer compartment
too warm.
•Wait 24 hours for the refrigerator to completely
cool down.
Piled up cubes in the storage
bin cause the icemaker
to shut off.
•Level cubes by hand.
Ice cubes stuck in icemaker.
(Green power light on
icemaker blinking.)
•Turn off the icemaker, remove cubes and turn the
icemaker back on.
Ice storage bin needs cleaning.
•Empty and wash bin. Discard old cubes.
Food transmitting odor/taste
to ice cubes.
•Wrap foods well.
Interior of refrigerator
needs cleaning.
•See Care and cleaning.
Door left open.
•Check to see if package is holding door open.
Temperature control not set
cold enough.
•See About the controls.
•A newly installed refrigerator may take 12–24 hours
to begin making ice cubes.
No ice cube production
Supply line or shutoff valve
is clogged.
•Call a plumber.
Moisture forms on
cabinet surface
between the doors
Not unusual during
periods of high humidity.
•Wipe surface dry; then adjust the fresh food control
setting one number higher and check again in 24 hours.
Refrigerator has odor
Foods transmitting
odor to refrigerator.
• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
• See Care and cleaning.
Ice cubes have
odor/taste
Refrigerator compartment
light does not work
Too frequent or too
long door openings.
• Cover or seal open containers. During a defrost cycle,
moisture will be removed from the refrigerator, but may
return with long or frequent door openings.
No power at outlet.
•Replace fuse or reset the breaker.
Light bulb burned out or loose.
•See Replacing the light bulbs.
Consumer Support
Open containers of water or
warm food in the refrigerator.
Troubleshooting Tips
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Installation Instructions
Slow ice cube freezing
Operating Instructions
Problem
Safety Instructions
www.Hotpoint.com
25
Hot air from bottom
of refrigerator
Normal air flow cooling
motor. In the refrigeration
process, it is normal that
heat be expelled in the
area under the refrigerator.
Some floor coverings will
discolor at these normal
and safe temperatures.
Food freezing in
the refrigerator
Food too close to the air vent
at the back of the refrigerator.
• Move the food away from the air vent (near the controls).
Refrigerator control is set
too cold.
•Move the refrigerator control to a warmer
temperature setting one increment at a time.
Orange glow
in the freezer
Defrost heater is on.
• This is normal.
Door bins do not fit
in the door
The freezer door bins are
a different size than the
refrigerator door bins.
• Try to install the bins in both doors.
Installation Instructions
Safety Instructions
Possible Causes
Freezer light does
not work
Some models do not have a
freezer light.
• Check for a semi-clear dome light shield in the
freezer ceiling. If the dome is opaque white, the
model does not have a freezer light. Check for a
door activated light switch on the right side of the
freezer. If there is only a cap in place of a switch,
the model does not have a freezer light.
Light bulb burned out
or loose.
• See Replacing the light bulbs.
Some models do not have
lighted controls.
• If you can read white numbers on the control setting,
the model does not have lighted controls.
Refrigerator light bulb burned
out or loose.
• See Replacing the light bulbs.
Ice bucket does not fit
under the icemaker
The freezer shelf is in the
top position.
• Place the shelf in the lower position. See Rearranging
the shelves.
Controls do not light up
Consumer Support
Operating Instructions
Problem
Troubleshooting Tips
Before you call for service…
26
What To Do
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability, offers you
Service Protection Plus ™—comprehensive protection on all your appliances—
No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money back
on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable
household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✁
Cut here
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
27
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
Read your Owner’s
Manual carefully.
It will help you
operate your new
appliance properly.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number is
800.GE.CARES
(800.432.2737).
Model Number
Serial Number
Important: If you did not get a registration card with your
product, detach and return the form below to
ensure that your product is registered, or register
online at www.Hotpoint.com.
✁
Consumer Product Ownership Registration
Model Number
ant
ort l
p
Im Mai ay!
d
To
Mr. ■
Ms. ■
Mrs. ■
Serial Number
Miss ■
First
Name
Last
Name
Street
Address
Apt. #
E-mail Address*
Zip
Code
State
City
Date Placed
In Use
Day
Month
Year
Phone
Number
_
_
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other
important communications from GE Appliances (GEA).
■ Check here if you do not want to receive communications from GEA’s carefully selected partners.
GE Appliances
GE Consumer Products
General Electric Company
Louisville, Kentucky
www.GEAppliances.com
28
Cut here
Safety Instructions
Notes.
Operating Instructions
Installation Instructions
Troubleshooting Tips
Consumer Support
29
Consumer Support
Troubleshooting Tips
Installation Instructions
Operating Instructions
Safety Instructions
Notes.
30
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. To schedule service,
on-line, 24 hours a day, visit us at www.Hotpoint.com, or call
800.GE.CARES (800.432.2737).
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
We Will Replace:
One Year
From the date of the
original purchase
Any part of the refrigerator which fails due to a defect in materials or workmanship.
During this full one-year warranty, we will also provide, free of charge, all labor
and in-home service to replace the defective part.
Five Years
From the date of the
original purchase
Any part of the sealed refrigerating system (the compressor, condenser, evaporator
and all connecting tubing) which fails due to a defect in materials or workmanship.
During this full five-year sealed refrigerating system warranty, we will also provide,
free of charge, all labor and in-home service to replace the defective part.
Operating Instructions
For The Period Of:
What Is Not Covered:
■ Replacement of house fuses or resetting of circuit
breakers.
■ Improper installation, delivery or maintenance.
■ Replacement of the light bulbs.
■ Failure of the product if it is abused, misused, or used
for other than the intended purpose or used
commercially.
■ Damage to the product caused by accident, fire, floods or
acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Damage caused after delivery.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Warrantor: General Electric Company. Louisville, KY 40225
Troubleshooting Tips
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Installation Instructions
■ Service trips to your home to teach you how to use
the product.
■ Loss of food due to spoilage.
Safety Instructions
Refrigerator Warranty.
Consumer Support
31
Consumer Support.
Hotpoint Website
www.Hotpoint.com
Have a question or need assistance with your appliance? Try the Hotpoint Website 24 hours a day,
any day of the year! You can also shop for more great Hotpoint products and take advantage of all
of our on-line support services designed for your convenience.
Schedule Service
www.Hotpoint.com
Expert Hotpoint repair service is only one step away from your door. Get on-line and schedule your service
at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.
Real Life Design Studio
www.GEAppliances.com
GE supports the Universal Design concept—products, services and environments that can be used by
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322).
Extended Warranties
www.GEAppliances.com
Purchase a Hotpoint extended warranty and learn about special discounts that are available while your
warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business
hours. Hotpoint Consumer Home Services will still be there after your warranty expires.
Parts and Accessories
www.Hotpoint.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or
by phone at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised since improper servicing may cause
unsafe operation.
Contact Us
www.Hotpoint.com
If you are not satisfied with the service you receive from Hotpoint, contact us on our Website with all the
details including your phone number, or write to: General Manager, Customer Relations
Hotpoint, Appliance Park
Louisville, KY 40225
Register Your Appliance
www.Hotpoint.com
Register your new appliance on-line—at your convenience! Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
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