GE | GSC3430ZWW | Use and Care Manual | GE GSC3430ZWW Use and Care Manual

GE GSC3430ZWW Use and Care Manual
Dishwashers
GE Appliances
Owner’s Manual
GSC3200
GSC3230
GSC3400
GSC3430
GE Answer Center ® 800.626.2000
Part No. 165D4700P155 Pub. No. 49-5823
9-97 CG
Congratulations!
You Are Now Part of the GE Family.
Welcome to the GE family.
We’re proud of our quality
products and we are
committed to providing
dependable service. You’ll
see it in this easy-to-use
Owner’s Manual and you’ll
hear it in the friendly voices
of our customer service
department.
Best of all, you’ll experience
these values each time you
use your dishwasher. That’s
important, because your
new dishwasher will be part
of your family for many
years. And we hope you will
be part of ours for a long
time to come.
We thank you for buying
GE. We appreciate your
purchase, and hope you
will continue to rely on us
whenever you need quality
appliances for your home.
Important!
Fill out and return the Consumer Product
Ownership Registration card that is packed
with this product. If you cannot find it,
please send in the duplicate card printed in
the back of this manual.
Write the model and serial
numbers here.
##
#
You can find them on the tub wall just
inside the door.
Staple sales slip or cancelled check
here.
2
Proof of the original purchase date is
needed to obtain service under the
warranty.
Safety Information . . . . . . .4–7
Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.
Inside you will find many
helpful hints on how to use and
maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
About the Unicouple . . . . . .8–10
Connecting Electricity . . . . . . .11
Control Panels/Settings . . .12, 13
Dial Cycles . . . . . . . . . . . . .14, 15
Using the Dishwasher . . . .16, 17
Loading the
Dishwasher Racks . . . . . . .18, 19
Care and Cleaning . . . . . . . . . .20
Optional Accessories . . . . . . . .21
Troubleshooting Tips
Before You
Call For Service . . . . . . . . . 22–27
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
If You Need Service
Customer Service
Product Registration . . . . . . . .29
Warranty . . . . . . . . . . . . . . . . .31
Service Telephone
Numbers . . . . . . . . . .Back Cover
3
Customer Service
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center® at
800.626.2000, 24 hours a day,
7 days a week.
Troubleshooting Tips
Review the Section on
Troubleshooting Tips
Operating Instructions
Operating Instructions
Read this Manual
Safety Information
GE & You,
A Service Partnership.
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
Operating Instructions
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
Customer Service
Troubleshooting Tips
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
4
Safety Information
Use your dishwasher only for its intended purpose as
described in this Owner’s Manual.
PROPER INSTALLATION
AND MAINTENANCE
■ Connect to a grounded
metal, permanent wiring
system; or run an equipmentgrounding conductor with
the circuit conductors and
connect to the equipmentgrounding terminal or lead
of the appliance.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair or
replace any part of your
dishwasher unless it is
specifically recommended in
this manual. All other
servicing should be referred
to a qualified technician.
Troubleshooting Tips
■ Improper connection of the
equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if you
are in doubt whether the
appliance is properly
grounded.
Operating Instructions
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions sheet with
your dishwasher, you can receive one by calling us toll-free
at the GE Answer Center®, 800.626.2000.
Customer Service
■ To minimize the possibility of
electric shock, disconnect
this appliance from the
power supply before
attempting any maintenance.
NOTE: Turning the
dishwasher off does not
disconnect the appliance
from the power supply. We
recommend having a
qualified technician service
your appliance.
5
Safety Information
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
DO NOT…
■ Do not tamper with controls.
Operating Instructions
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
Customer Service
Troubleshooting Tips
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
6
■ Do not allow children to play
inside, on or with this
appliance or any discarded
appliance.
Safety Information
WHEN USING YOUR DISHWASHER
■ Use only powder or liquid
detergents or wetting agents
recommended for use in a
dishwasher and keep them
out of the reach of children.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Close supervision is necessary
if this appliance is used by or
near children.
■ Load light plastic items so
they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
Troubleshooting Tips
■ Do not wash plastic items
unless marked dishwasher
safe or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Do not operate your
dishwasher unless all
enclosure panels are properly
in place.
Operating Instructions
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Do not touch the heating
element during or
immediately after use.
Read and follow
this Safety Information carefully.
SAVE THESE INSTRUCTIONS
Customer Service
7
Safety Information
About the unicouple.
Before Operating the Dishwasher the First Time
Attach the faucet adapter. The special faucet adapter
supplied with your dishwasher must be assembled to the
sink faucet before you can use your dishwasher.
Operating Instructions
The faucet adapter is designed to fit standard spouts
having internal or external threads. You will find the
adapter and two washers in the faucet adapter packet in
your dishwasher.
To install faucet adapter, first remove the old aerator or
trim ring on your faucet spout.
If faucet has external threads: Insert the thinner of the two
washers into the faucet adapter and attach it to the
faucet spout.
Tighten with pliers.
Troubleshooting Tips
If faucet has internal threads: Insert both of the washers
into the faucet adapter and attach it to the faucet spout.
Tighten with pliers.
If the faucet adapter threads do not match your faucet
spout, your local hardware or plumbing supply store
normally has additional fittings to adapt your faucet
spout to the special faucet adapter.
Customer Service
NOTE: A sink spray attachment hose can burst if it is installed on
the same sink with your dishwasher. We suggest that you
disconnect the sink spray attachment if your sink has one and plug
the hole.
8
Safety Information
How to Connect the Unicouple
Unicouple and its hoses completely out from
1 Pull
storage compartment located at rear of dishwasher
and attach it to the faucet adapter.
Operating Instructions
the Unicouple connector to the faucet
2 Attach
adapter by depressing the collar at the top of the
connector. When Unicouple is all the way up onto
the adapter, release the collar. It will then snap into
position to lock the Unicouple in place.
Troubleshooting Tips
The Unicouple’s small hose carries water from the
faucet to the dishwasher. Its large hose carries drain
water to the sink. Be sure Unicouple is pointing
toward the sink bowl drain opening and the sink
drain is open for water that will drain from your
dishwasher. If your dishwasher drains into a
disposer, operate the disposer until it is completely
empty before starting the dishwasher.
hot water fully on before starting the
3 Turn
dishwasher.
How to Disconnect the Unicouple from Faucet Adapter
1 Turn off the hot water.
the water pressure by depressing the pressure release
2 Release
button. This relieves water pressure and protects you, and the
room, from severe splashing.
Customer Service
Unicouple from faucet by depressing the collar at the
3 Release
top of the Unicouple connector.
9
Safety Information
About the unicouple.
How to Disconnect the Dishwasher
1 Remove the power cord plug from the wall receptacle.
2 Disconnect Unicouple from faucet adapter.
Operating Instructions
NOTE: When motor stops at the end of the final rinse, the Unicouple can be
disconnected and returned to storage.
How to Drain Excess Water From Unicouple Hoses
Customer Service
Troubleshooting Tips
If the sink is 34² or higher from the floor, the excess
water in Unicouple hoses cannot be drained directly
into the sink. It will be necessary to drain excess water
from hoses into a bowl or suitable container that is held
outside and lower than the sink.
10
Safety Information
About connecting electricity.
CAUTION, for personal safety:
DO NOT USE AN EXTENSION CORD OR AN ADAPTER PLUG WITH THIS
APPLIANCE.
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR REMOVE THE THIRD
GROUNDING PRONG FROM THE POWER CORD.
Operating Instructions
GROUNDING INSTRUCTIONS—This appliance must be grounded. In
the event of a malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of least resistance for
electric current. This dishwasher is equipped with a cord having a
grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is installed and grounded
in accordance with the NATIONAL ELECTRIC CODE, ANSI/NPFA NO. 70.
Troubleshooting Tips
DANGER—Improper connection of the equipment/grounding
conductor can result in a risk of electric shock. Check with a
qualified electrician or serviceman if you are in doubt as to whether
the dishwasher is properly grounded. Do not modify the plug
provided with the appliance; if it will not fit the outlet, have a
proper outlet installed by a qualified electrician.
Electrical Requirements
■ This appliance must be supplied with 120V, 60 Hz,
and connected to an individual, properly grounded
branch circuit, protected by a 15 or 20 amp circuit
breaker or time-delay fuse.
Insure proper ground exists before use
Customer Service
■ If the electric supply provided does not meet the
above specifications, it is recommended that a
licensed electrician install an approved outlet.
■ Your dishwasher circuit should not be used for any
other appliance while the dishwasher is in operation as
the dishwasher requires the full capacity of the circuit.
■ If the wall receptacle you plug the dishwasher’s power
cord into is controlled by a switch, turn on the switch.
11
Safety Information
About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
Models GSC3200 and GSC3230
OFF
START
POTNORMAL
SCRUBBER WASH
Operating Instructions
SHORT WASH
ENERGY OPTIONS
CYCLES
HI TEMP WASH
ON
OFF
HEATED DRY
ON
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE & HOLD
(HEATED DRY OFF)
1
2
1
3
Models GSC3400 and GSC3430
ENERGY OPTIONS
CYCLES
CYCLE
ON
START DELAY 3
(HOURS)
4
5
2
1
START
SHORT
WASH
6
POTNORMAL
SCRUBBER WASH
LIGHT
WASH
HI TEMP WASH
ON
OFF
HEATED DRY
ON
OFF
OFF
PLATE WARMER
(HEATED DRY ON)
Troubleshooting Tips
RINSE & HOLD (HEATED DRY OFF)
Customer Service
1
12
2
1
3
Safety Information
Control Settings
1
Cycles
POTSCRUBBER For heavily soiled dishes or cookware with dried-on
or baked-on soils. Everyday dishes may be included.
This cycle will not remove burned-on foods.
Operating Instructions
NORMAL WASH For loads of everyday dishes, glasses and cookware
with medium soils. NOTE: Many dishes have lighter
soil than normal. Choosing a cycle other than
NORMAL WASH will save energy and water.
LIGHT WASH For dishes with light soils.
SHORT WASH For quickly washing loads of everyday dishes with
medium soils that have not dried on, such as loads
consisting mostly of glasses.
RINSE & HOLD For rinsing partial loads that will be washed later.
Do not use detergent.
PLATE WARMER For warming clean dishes and serving plates. This
cycle will take approximately 32 minutes.
Troubleshooting Tips
■ Make sure the Dial is at the OFF position.
■ Latch the door.
2
Energy Options
HI TEMP Provides extra heat for best performance. It is used
WASH best with heavily-soiled dishes.
HEATED DRY Turns the drying heater on for fast drying. This
ON cycle will extend the time to your wash cycle.
HEATED DRY Shuts off the drying heat options. Dishes air dry
OFF naturally and energy is saved.
Customer Service
3
Start
Slowly turn the Dial to the START position. Don’t turn it
past the START position, or you could accidentally miss a
rinse. There is a time delay between start-up and water
fill so you will not hear any wash action right away.
13
Safety Information
About the dial cycles.
Short Wash
START
1
SHORT
WASH
6 5
4
START DELAY
2
(HRS)
3
OFF
PLATE WARMER
Operating Instructions
(HEATED DRY ON)
RINSE & HOLD (HEATED DRY OFF)
For quickly washing loads of everyday dishes with
medium soils that have not dried on.
1 Select the NORMAL WASH cycle and any options.
2 Be sure the door is unlatched.
3 Slowly turn the Dial to SHORT WASH.
4 Latch the door to start the cycle.
Rinse & Hold
START
1
SHORT
WASH
6 5
4
START DELAY
2
(HRS)
3
OFF
PLATE WARMER
Troubleshooting Tips
(HEATED DRY ON)
RINSE & HOLD (HEATED DRY OFF)
For rinsing partial loads that will be washed later. Do not
use detergent.
1 Make sure HEATED DRY OFF is selected.
2 Be sure the door is unlatched.
3 Slowly turn the Dial to RINSE & HOLD.
4 Latch the door to start the cycle.
Plate Warmer
START
SHORT
WASH
6 5
4
START DELAY
2
(HRS)
3
1
OFF
PLATE WARMER
(HEATED DRY ON)
Customer Service
RINSE & HOLD (HEATED DRY OFF)
14
For warming clean dishes and serving plates. This cycle
will take approximately 32 minutes.
1 Load clean dishware to be warmed.
2 Select HEATED DRY ON.
3 Be sure the door is unlatched.
4 Slowly turn the Dial to PLATE WARMER.
5 Latch the door to start the cycle.
Safety Information
Start Delay (GSC3400 and GSC3430 only)
START
1
SHORT
WASH
6 5
4
START DELAY
2
(HRS)
3
OFF
PLATE WARMER
(HEATED DRY ON)
1 Be sure the door is unlatched.
2 Select the wash cycle and option you want.
turn the Dial to desired time. The CYCLE ON
3 Slowly
light will come on.
Operating Instructions
RINSE & HOLD (HEATED DRY OFF)
The START DELAY will allow you to delay the start time of
any cycle not on the Dial automatically for up to 6 hours.
4 Latch the door to start the cycle.
Cycle Sequence
Time
(approx.)
Cycle Sequence
POTSCRUBBER
9.5 gal.
63 min.
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
NORMAL WASH
8.0 gal.
63 min.
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
LIGHT WASH
6.7 gal.
63 min.
Rinse Rinse Rinse Main Wash Rinse Rinse
SHORT WASH
6.6 gal.
55 min.
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
RINSE & HOLD
3.9 gal.
12 min.
Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
Troubleshooting Tips
Water
(approx.)
Cycles
Drying Options:
HEATED DRY ON. Available on all wash cycles except
RINSE & HOLD. Add approximately 32 minutes to
the cycle.
Customer Service
HEATED DRY OFF. Drying heater is turned off. Dishes
dry naturally.
15
Safety Information
Using the dishwasher.
Check the Water Temperature
Operating Instructions
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising.
Using a Rinse Agent
A rinse agent, such as JET-DRY, makes water flow off the dishes
quickly thereby reducing water spotting.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Replace cap.
Troubleshooting Tips
To check if rinse agent is needed,
remove the cap and look into the
dispenser. On some models, the
dispenser can be checked by
pressing the clear center of the
fill cap 2 or 3 times. If rinse agent
fills the center of the fill cap, you
have enough.
A full dispenser should last about one month.
If rinse agent spills, wipe it up immediately. It can keep your detergent
from working.
Forget to Add a Dish?
Customer Service
A forgotten dish can be added any time before the detergent cup
opens.
1 Push the door latch to the left.
not open the door until the water spray action stops. Steam
2 Do
may rise out of the dishwasher.
16
3 Add forgotten dishes.
4 Close the door and push the latch to the far right.
Safety Information
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Keep
your detergent fresh and dry. Don’t put powder detergent into the
dispenser until you’re ready to wash dishes.
Operating Instructions
The amount of detergent to use depends on whether your water is
hard or soft. With hard water, you need extra detergent. With soft
water, you need less detergent.
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more
grains is extremely hard water. A water softener is recommended.
Without it, lime can build up in the water valve, which could stick
while open and cause flooding. Too much detergent with soft water
can cause a permanent cloudiness of glassware, called etching.
Open Cup
Troubleshooting Tips
You’ll find two detergent dispensers on the
door of your dishwasher. All wash cycles
except RINSE & HOLD require detergent in
the main cup. If your dishes have extra
heavy soil or you have hard water you may
want to add detergent to the open cup also.
Wash cycles with two washes will also use the
open cup.
Main Cup
Be sure the Dial is at OFF position before adding detergent.
Otherwise, the detergent cup will not close and latch properly.
Add detergent then close the main cup.
NOTE: To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases. A
snapping sound may be heard.
Customer Service
17
Safety Information
Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
Upper Rack
Operating Instructions
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics.
The upper rack is good for all kinds of oddshaped utensils. Saucepans, mixing bowls and
other items should be placed face down.
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heating element.
The Wash Tower
Keep the center area clear in the lower rack.
Troubleshooting Tips
The wash tower rises through the center of the
lower rack during the wash and rinse portions of
the cycle.
Don’t block it or load tall things next to it.
Customer Service
Also, be careful not to let a
portion of an item such as a pot or
dish handle extend through the
bottom rack. This could block the
wash arm and cause poor washing
results.
18
Safety Information
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
Operating Instructions
The lower rack is best used for plates, saucers,
and cookware. Large items such as broiler pans
and racks should go along the sides. Load
platters, pots and bowls along the sides, in
corners, or in the back. The soiled side of items
should face the center of the rack.
Silverware Basket
Don’t let any
item extend
through bottom.
Troubleshooting Tips
Put flatware in the removable basket with fork
and knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
A security cell cover (on some
models) hinged in some
handles can be lowered to
either side to secure
lightweight items from the
effects of the vigorous
wash action.
Customer Service
19
Safety Information
Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry
thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any
part of the dishwasher.
Protect Against Freezing
Operating Instructions
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
off electrical power to the dishwasher. Remove
1 Cut
fuses or trip circuit breaker.
Sump cover screws
off the water supply and disconnect the water
2 Turn
inlet line from the water valve.
water from the inlet line and water valve.
3 Drain
(Use a pan to catch the water.)
4 Reconnect the water inlet line to the water valve.
the plastic sump cover in the tub
5 Remove
bottom and use a sponge to soak up water in the
Troubleshooting Tips
rubber boot.
Two types of
air gaps
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not a
part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps, so
you may not have one.
The air gap is easy to clean.
Customer Service
Check the air gap any time your
dishwasher isn’t draining well.
off the dishwasher and lift off the chrome
1 Turn
cover.
2 Unscrew the plastic cap and clean with a toothpick.
20
Safety Information
About optional accessories.
You can change the door and lower access panel appearance of your
dishwasher by ordering one of these optional accessories:
■
Color Panels
■
1/4” Wood Panel Trim Kit
■
3/4” Trimless Panel Kit
Operating Instructions
These accessories are available at extra cost (VISA, MasterCard, or Discover
cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels— Replacement door panels and lower access panels
are available in the following colors:
■ GPF300A (Almond)
■ GPF300B (Black)
■ GPF300W (White)
Troubleshooting Tips
Wood panel trim kit— This accessory contains trim and instructions
for you to supply and install a 1⁄4² thick decorative wood door and
lower access panel:
■ GPF325A (Almond)
■ GPF325B (Black)
■ GPF325W (White)
NOTE: The GPF100 dishwasher door spring kit must also be ordered
and installed when the door panel weighs four lbs. or more.
Trimless panel kit— This accessory contains parts and instructions
for you to supply and install a 3⁄4² thick decorative wood door and
lower access panel:
Customer Service
■ GPF375
NOTE: The GPF100 dishwasher door spring kit will be included with
the trimless panel kit and must be installed with it.
21
Safety Information
Before you call for service…
Operating Instructions
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
Problem
Possible Causes
What To Do
Dishwasher won’t run
Fuse is blown, or the
circuit breaker tripped
• Replace fuse or reset
circuit breaker. Remove
any other appliances from
the circuit.
Noise
Some of the sounds
you’ll hear are normal
• Soft food disposal
shredding action.
• Drain valve opening to
pump water out.
• Timer control as cycle
progresses.
• Detergent cup opening.
Customer Service
Troubleshooting Tips
• The motor stopping during
the drying period.
22
Utensils are not secure
in the rack or something
small has dropped into
the rack
• Make sure everything is
secured in dishwasher.
Motor hums
• Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
Safety Information
Possible Causes
What To Do
Water standing in
the bottom of the tub
This is normal
• A small amount of clean
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap,
clean it.
Operating Instructions
Problem
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains
into a disposer, run
disposer clear.
Suds in the tub
• Use only automatic
dishwasher detergents to
avoid sudsing.
Troubleshooting Tips
Correct detergent
wasn’t used
• To remove suds from the
tub, open the dishwasher
and let suds evaporate.
Add 1 gallon of cold water
to the tub. Close and latch
the dishwasher. Pump out
water by slowly turning the
Dial until a drain period
is reached. Repeat if
necessary.
Rinse agent
was spilled
• Always wipe up rinse agent
spills immediately.
Customer Service
23
Safety Information
Before you call for service…
Operating Instructions
Troubleshooting Tips
Problem
Possible Causes
What To Do
Stained tub interior
Detergent with
colorant was used
• Some detergents contain
colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any
discoloration. If cup is
discolored, change to
detergent without any
colorant.
Dishes don’t dry
Low inlet water
temperature
• Make sure inlet water
temperature is correct.
Rinse agent dispenser
is empty
• Check the rinse agent
dispenser.
Inlet water temperature
is below 120°F.
• Raise the water heater
temperature to 120°F.
Troubleshooting Tips
Dishes and flatware
not clean
Customer Service
• Use the HI TEMP WASH
option.
24
Water pressure is
temporarily low
• Turn on a faucet. Is water
coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged
• Clean the air gap.
Improper rack loading
• Make sure large dishware
does not block the
detergent dispenser or the
wash arm.
Safety Information
What To Do
Spots and filming
on glasses and
flatware
Extremely hard water
• To remove stubborn spots
from glassware:
1 Remove all metal
utensils from the
dishwasher.
2 Do not add detergent.
3 Select the longest cycle.
4 Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
5 Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
6 Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
instead of vinegar.
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
Cloudiness on
glassware
• This is called etching and
is permanent. To prevent
this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
Water temperature
entering the dishwasher
exceeds 150°F.
• Lower the water heater
temperature.
Customer Service
Combination of soft
water and too much
detergent
Troubleshooting Tips
Possible Causes
Operating Instructions
Problem
25
Safety Information
Before you call for service…
Troubleshooting Tips
Possible Causes
What To Do
Yellow or brown film
on inside surfaces
Tea or coffee stains
• Remove the stain by hand,
using a solution of 1/2 cup
bleach and 3 cups warm
water.
Operating Instructions
Problem
Troubleshooting Tips
WARNING
Before cleaning interior
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
Customer Service
White film on inside
surfaces
26
An overall yellow or
brown film can be caused
by iron deposits in water
• A special filter in the water
supply line is the only way
to correct this problem.
Contact a water softener
company.
Hard water minerals
• To clean the interior, apply
dishwasher detergent to a
damp sponge. Wear
rubber gloves. Do not use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Safety Information
Possible Causes
What To Do
Detergent cup lid
won’t latch
Dial is not in the OFF
position
• Turn the Dial to OFF
and slide the door latch to
the left.
Detergent left in
dispenser cups
Dishes are blocking the
detergent cups
• Reposition the dishes.
Steam
This is normal
• Steam comes through the
vent by the door latch
during drying and when
water is being pumped out.
Black or gray
marks on dishes
Aluminum utensils have
rubbed against dishes
• Remove marks with a mild,
abrasive cleaner.
Operating Instructions
Problem
Troubleshooting Tips
Customer Service
27
Customer Service
Troubleshooting Tips
Operating Instructions
Safety Information
Notes
28
GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability,
offers you Service Protection Plus ™—comprehensive protection on
all your appliances —No Matter What Brand!
Benefits Include:
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
We’ll Cover Any Appliance.
Anywhere. Anytime.*
You will be completely satisfied with our service protection or you may request your money
back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—
any brand! Plus there’s no extra charge for emergency service and low monthly financing is
available. Even icemaker coverage and food spoilage protection is offered. You can rest easy,
knowing that all your valuable household products are protected against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
✁
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 34070
Louisville, KY 40232-4070
29
Cut here
Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your
confidence in us. We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
1 2 3
Complete and mail
your Consumer
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
After mailing the
registration below,
store this document
in a safe place. It
contains information
you will need should
you require service.
Our service number
is 800-GE-CARES
(800-452-2737).
Model Number
Read your Owner’s
Manual carefully. It
will help you operate
your new appliance
properly. If you
have questions,
or need more
information call the
GE Answer Center®
800.626.2000.
Serial Number
Important: If you did not get a registration card with
your product, detach and return the form
below to ensure that your product is registered.
✁
Consumer Product Ownership Registration
Cut here
Model Number
First
Name
Mr. ■
Ms. ■
Mrs. ■
Miss ■
Last
Name
Street
Address
Apt. #
City
State
Date Placed
In Use
Month
Phone
Number
Zip
Code
_
GE Appliances
General Electric Company
Louisville, Kentucky 40225
30
Year
Day
_
Serial Number
Safety Information
GE Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in
materials or workmanship. During this full one-year
warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part .
Second Year
From the date of the
original purchase
Any part of the Water Distribution System which fails due
to a defect in materials or workmanship. Associated
inlet and drain plumbing parts are not covered by this
warranty. During this second-year limited warranty, you
will be responsible for any labor or in-home service costs.
Ten Years
From the date of the
original purchase
The PermaTuf ® tub or door liner, if it fails to contain water
due to a defect in materials or workmanship such as
cracking, chipping, peeling or rusting. During this full
ten-year warranty, GE will also provide, free of charge,
all labor and in-home service to replace the defective
part.
Troubleshooting Tips
GE Will Replace, At No Charge To You:
Operating Instructions
For The Period Of:
What GE Will Not Cover:
■ Service trips to your home to teach you
how to use the product.
■ Damage to the product caused by
accident, fire, floods or acts of God.
■ Improper installation.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■ Replacement of house fuses or
resetting of circuit breakers.
■ Cleaning or servicing of the air gap
device in the drain line.
Customer Service
■ Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
31
Safety Information
Service Telephone Numbers.
GE Answer Center ®
800.626.2000
The GE Answer Center® is open 24 hours a day, 7 days a week.
In-Home Repair Service 800-GE-CARES (800-432-2737)
Operating Instructions
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, a brochure to assist in planning a barrierfree kitchen for persons with limited mobility.
Service Contracts 800-626-2224
Troubleshooting Tips
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Customer Service
Service Satisfaction
If you are not satisfied with the service you receive from GE, follow
these three steps. First, contact the people who serviced your
appliance. Next, if you are still not pleased, write all the details—
including your phone number—to: Manager, Consumer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your
problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive, Chicago, IL 60606.
32
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